TW201607305A - 用於電視使用者互動之智能自動助手 - Google Patents

用於電視使用者互動之智能自動助手 Download PDF

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TW201607305A
TW201607305A TW104113312A TW104113312A TW201607305A TW 201607305 A TW201607305 A TW 201607305A TW 104113312 A TW104113312 A TW 104113312A TW 104113312 A TW104113312 A TW 104113312A TW 201607305 A TW201607305 A TW 201607305A
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user
content
display
media content
displayed
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TWI578775B (zh
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歐斯 馬塞 凡
亨利Ｊ 薩德勒
黎亞Ｔ 納波黎塔諾
喬納森Ｈ 羅素
派翠克Ｍ 里斯特
拉席特 達薩里
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蘋果公司
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Abstract

本發明揭示用於使用一虛擬助手控制電視使用者互動的系統及處理程序。一虛擬助手可與一電視機上盒互動以控制一電視上展示之內容。可用一麥克風自一器件接收用於該虛擬助手之語音輸入。可自該語音輸入判定使用者意圖，且該虛擬助手可根據該使用者意圖執行任務，包括引起媒體在該電視上之播放。虛擬助手互動可展示於該電視上的擴展或收縮以在傳遞所要資訊時佔據一最小空間量的介面中。與多個顯示器相關聯之多個器件可用於自語音輸入判定使用者意圖以及將資訊傳遞至使用者。在一些實例中，可基於一顯示器上展示之媒體內容將虛擬助手查詢建議提供至該使用者。

Description

用於電視使用者互動之智能自動助手 相關申請案之交叉參考
本申請案主張2014年6月30日申請之標題為INTELLIGENT AUTOMATED ASSISTANT FOR TV USER INTERACTIONS的美國臨時申請案第62/019,312號及2014年9月26日申請之標題為INTELLIGENT AUTOMATED ASSISTANT FOR TV USER INTERACTIONS的美國非臨時申請案第14/498,503號的優先權，該等申請案在此出於所有目的以全文引用之方式併入本文中。
本申請案亦係關於以下共同待決臨時申請案：2014年6月30日申請之美國專利申請案第62/019,292號「REAL-TIME DIGITAL ASSISTANT KNOWLEDGE UPDATES」(代理人案號106843097900(P22498USP1))，該申請案在此以全文引用之方式併入本文中。
本發明大體上係關於控制電視使用者互動，且更具體而言係關於處理用於虛擬助手之語音以控制電視使用者互動。
智能自動助手(或虛擬助手)提供在使用者與電子器件之間的直觀介面。此等助手可允許使用者使用呈話語及/或文字形式之自然語言與器件或系統互動。舉例而言，使用者可藉由提供呈自然語言形式之 話語使用者輸入至與電子器件相關聯之虛擬助手而存取電子器件之服務。虛擬助手可對話語使用者輸入執行自然語言處理以推斷使用者之意圖並將使用者之意圖操作成任務。隨後可藉由執行該電子器件之一或多個功能執行該等任務，且在一些實例中，可將相關輸出以自然語言形式返回至使用者。
雖然行動電話(例如，智慧型電話)、平板電腦及類似者已受益於虛擬助手控制，但許多其他使用者器件不具有此類方便的控制機構。舉例而言，與媒體控制器件(例如，電視、電視機上盒、有線電視機上盒(cable box)、遊戲器件、串流媒體器件、數位視訊錄製器等)之使用者互動可能複雜且難以學習。此外，伴隨經由此類器件(例如，空中TV、訂用TV服務、串流視訊服務、有線電視點播視訊服務、基於網站之視訊服務等)可用的媒體之增長來源，對於一些使用者而言，尋找將取用之所要媒體內容可能繁瑣或甚至極度困難。因此，許多媒體控制器件可能提供對於許多使用者可能令人沮喪的較差使用者經歷。
本發明揭示用於使用虛擬助手控制電視使用者互動的系統及處理過程。在一項實例中，可自使用者接收語音輸入。可基於該語音輸入判定媒體內容。可顯示具有第一尺寸之第一使用者介面，且該第一使用者介面可包括至媒體內容之可選連結。可接收對該等可選連結中之一者之選擇。回應於該選擇，可顯示具有大於該第一大小之第二大小的第二使用者介面，且該第二使用者介面可包括與該選擇相關聯之媒體內容。
在另一實例中，可在具有第一顯示器之第一器件處自使用者接收語音輸入。可基於第一顯示器上所顯示之內容判定語音輸入之使用者意圖。可基於該使用者意圖判定媒體內容。可在與第二顯示器相關 聯之第二器件上播放媒體內容。
在另一實例中，可自使用者接收語音輸入，且該語音輸入可包括與電視顯示器上展示之內容相關聯之查詢。可基於電視顯示器上展示之內容及/或媒體內容之觀看歷史判定該查詢之使用者意圖。可基於經判定使用者意圖顯示該查詢之結果。
在另一實例中，可在顯示器上顯示媒體內容。可自使用者接收輸入。可基於媒體內容及/或媒體內容之觀看歷史判定虛擬助手查詢。可在顯示器上顯示虛擬助手查詢。
100‧‧‧例示性系統
102‧‧‧使用者器件
104‧‧‧電視機上盒
106‧‧‧遙控器
108‧‧‧網路
110‧‧‧伺服器系統
110‧‧‧伺服器系統
111‧‧‧揚聲器
112‧‧‧顯示器
114‧‧‧虛擬助手伺服器
116‧‧‧對外部服務之I/O介面
118‧‧‧處理模組
120‧‧‧資料及模型儲存器
122‧‧‧對用戶端之I/O介面
124‧‧‧外部服務
202‧‧‧記憶體介面
204‧‧‧處理器
206‧‧‧周邊介面
210‧‧‧運動感測器
212‧‧‧光感測器
214‧‧‧接近度感測器
216‧‧‧其他感測器
220‧‧‧攝影機子系統
222‧‧‧光學感測器
224‧‧‧有線及/或無線通信子系統
226‧‧‧音訊子系統
228‧‧‧揚聲器
230‧‧‧麥克風
240‧‧‧I/O子系統
242‧‧‧觸控式螢幕控制器
244‧‧‧輸入控制器
246‧‧‧觸控式螢幕
248‧‧‧輸入/控制器件
250‧‧‧記憶體
252‧‧‧作業系統
254‧‧‧通信模組
256‧‧‧圖形使用者介面模組
258‧‧‧感測器處理模組
260‧‧‧電話模組
262‧‧‧應用程式模組
264‧‧‧虛擬助手用戶端模組
266‧‧‧使用者資料
300‧‧‧系統
302‧‧‧記憶體介面
304‧‧‧處理器
306‧‧‧周邊介面
324‧‧‧通信子系統
340‧‧‧I/O子系統
342‧‧‧遠端控制器
344‧‧‧輸入控制器
348‧‧‧輸入/控制器件
350‧‧‧記憶體
352‧‧‧作業系統
354‧‧‧通信模組
356‧‧‧圖形使用者介面模組
358‧‧‧器件上媒體模組
360‧‧‧器件外媒體模組
362‧‧‧應用程式模組
364‧‧‧虛擬助手用戶端模組
366‧‧‧使用者資料
370‧‧‧音訊/視訊輸出控制器
372‧‧‧麥克風
374‧‧‧按鈕
376‧‧‧收發器
480‧‧‧視訊
482‧‧‧通知區域
484‧‧‧例示性語音輸入介面
486‧‧‧就緒確認
487‧‧‧收聽確認
488‧‧‧處理確認
490‧‧‧命令接收確認
492‧‧‧轉譯
510‧‧‧媒體內容介面
512‧‧‧可選視訊連結
513‧‧‧額外內容連結
514‧‧‧可選文字連結
616‧‧‧介面擴展轉變
618‧‧‧例示性媒體細節介面
620‧‧‧可選視訊連結
622‧‧‧詳細媒體資訊
724‧‧‧介面擴展轉變
726‧‧‧視訊
728‧‧‧經擴展媒體介面
830‧‧‧功能表
831‧‧‧背景介面收縮轉變
832‧‧‧媒體選項
833‧‧‧經收縮背景介面
834‧‧‧較大通知區域
836‧‧‧例示性語音輸入介面
838‧‧‧命令接收確認
840‧‧‧轉譯
942‧‧‧例示性虛擬助手結果介面
944‧‧‧文字回答
946‧‧‧可選視訊連結
948‧‧‧購買連結
1000‧‧‧例示性處理程序
1002‧‧‧區塊
1004‧‧‧區塊
1006‧‧‧區塊
1008‧‧‧區塊
1010‧‧‧區塊
1150‧‧‧介面
1152‧‧‧電視節目
1254‧‧‧介面
1256‧‧‧助手問候語
1258‧‧‧經轉譯使用者語音
1360‧‧‧介面
1362‧‧‧視訊
1364‧‧‧相簿
1366‧‧‧相片
1468‧‧‧經轉譯使用者語音
1470‧‧‧經轉譯使用者語音
1472‧‧‧經轉譯使用者語音
1574‧‧‧經轉譯使用者語音
1576‧‧‧助手回應
1578‧‧‧經轉譯使用者語音
1680‧‧‧經轉譯使用者語音
1682‧‧‧經轉譯使用者語音
1684‧‧‧縮圖相片
1786‧‧‧第一顯示器
1788‧‧‧第二顯示器
1790‧‧‧多器件系統
1792‧‧‧第一機上盒
1794‧‧‧第二機上盒
1795‧‧‧距離
1796‧‧‧距離
1797‧‧‧距離
1798‧‧‧距離
1800‧‧‧例示性處理程序
1802‧‧‧區塊
1804‧‧‧區塊
1806‧‧‧區塊
1808‧‧‧區塊
1910‧‧‧人物
1912‧‧‧人物
1914‧‧‧人物
1916‧‧‧轉譯
2018‧‧‧例示性助手回應介面
2020‧‧‧助手回應
2122‧‧‧轉譯
2224‧‧‧例示性助手回應介面
2226‧‧‧助手文字回應
2228‧‧‧可選視訊連結
2330‧‧‧所選媒體選項
2440‧‧‧類別介面
2442‧‧‧TV選項
2444‧‧‧電影選項
2446‧‧‧音樂選項
2500‧‧‧例示性處理程序
2502‧‧‧區塊
2504‧‧‧區塊
2506‧‧‧區塊
2650‧‧‧例示性建議介面
2652‧‧‧基於內容之虛擬助手查詢建議
2754‧‧‧例示性選擇介面
2756‧‧‧所選建議
2858‧‧‧轉變介面
2860‧‧‧助手結果
2862‧‧‧例示性虛擬助手回答介面
2964‧‧‧媒體內容通知
2966‧‧‧基於通知之建議
3068‧‧‧可播放媒體
3170‧‧‧例示性TV助手介面
3172‧‧‧助手問候語
3174‧‧‧基於器件之建議
3176‧‧‧一般建議
3275‧‧‧基於經連接器件之建議
3300‧‧‧例示性程序
3302‧‧‧區塊
3304‧‧‧區塊
3306‧‧‧區塊
3308‧‧‧區塊
3400‧‧‧電子器件
3402‧‧‧顯示單元
3404‧‧‧輸入單元
3406‧‧‧處理單元
3408‧‧‧語音輸入接收單元
3410‧‧‧媒體內容判定單元
3412‧‧‧第一使用者介面顯示單元
3414‧‧‧選擇接收單元
3416‧‧‧第二使用者介面顯示單元
3500‧‧‧電子器件
3502‧‧‧顯示單元
3504‧‧‧輸入單元
3506‧‧‧處理單元
3508‧‧‧語音輸入接收單元
3510‧‧‧使用者意圖判定單元
3512‧‧‧媒體內容判定單元
3514‧‧‧媒體內容播放單元
3600‧‧‧電子器件
3602‧‧‧顯示單元
3604‧‧‧輸入單元
3606‧‧‧處理單元
3608‧‧‧語音輸入接收單元
3610‧‧‧使用者意圖判定單元
3612‧‧‧查詢結果顯示單元
3700‧‧‧電子器件
3702‧‧‧顯示單元
3704‧‧‧輸入單元
3706‧‧‧處理單元
3708‧‧‧媒體內容顯示單元
3710‧‧‧輸入接收單元
3712‧‧‧查詢判定單元
3714‧‧‧查詢顯示單元
圖1繪示用於使用虛擬助手控制電視使用者互動的例示性系統。
圖2繪示根據各種實例之例示性使用者器件的方塊圖。
圖3繪示用於控制電視使用者互動之系統中之例示性媒體控制器件的方塊圖。
圖4A至圖4E繪示視訊內容之上的例示性語音輸入介面。
圖5繪示視訊內容之上的例示性媒體內容介面。
圖6A至圖6B繪示視訊內容之上的例示媒體細節介面。
圖7A至圖7B繪示例示性媒體轉變介面。
圖8A至圖8B繪示功能表內容之上的例示性語音輸入介面。
圖9繪示功能表內容之上的例示性虛擬助手結果介面。
圖10繪示使用虛擬助手控制電視互動及使用不同介面顯示相關聯資訊的例示性處理程序。
圖11繪示行動使用者器件上的例示性電視媒體內容。
圖12繪示使用虛擬助手的例示性電視控制。
圖13繪示行動使用者器件上的例示性圖像及視訊內容。
圖14繪示使用虛擬助手的例示性媒體顯示控制。
圖15繪示具有在行動使用者器件及媒體顯示器件上之結果的例 示性虛擬助手互動。
圖16繪示具有在媒體顯示器件及行動使用者器件上之媒體結果的例示性虛擬助手互動。
圖17繪示基於接近度的例示性媒體器件控制。
圖18繪示使用虛擬助手及多個使用者器件控制電視互動的例示性處理程序。
圖19繪示具有關於背景視訊內容之虛擬助手查詢的例示性語音輸入介面。
圖20繪示視訊內容之上的例示性資訊性虛擬助手回應。
圖21繪示具有針對與背景視訊內容相關聯之媒體內容之虛擬助手查詢的例示性語音輸入介面。
圖22繪示具有可選媒體內容的例示性虛擬助手回應介面。
圖23A至圖23B繪示節目功能表的例示性頁。
圖24繪示經劃分類別的例示性媒體功能表。
圖25繪示使用顯示器上展示之媒體內容及媒體內容之觀看歷史控制電視互動的例示性處理程序。
圖26繪示具有基於背景視訊內容之虛擬助手查詢建議的例示性介面。
圖27繪示用於確認對建議之查詢之選擇的例示性介面。
圖28A至圖28B繪示基於所選查詢的例示性虛擬助手回答介面。
圖29繪示媒體內容通知及具有基於該通知之虛擬助手查詢建議的例示性介面。
圖30繪示例示性圖像及視訊內容可在媒體控制器件上播放的行動使用者器件。
圖31繪示具有基於可播放使用者器件內容及基於單獨顯示器上展示之視訊內容之虛擬助手查詢建議的例示性行動使用者器件介面。
圖32繪示具有基於來自單獨使用者器件之可播放內容之虛擬助手查詢建議的例示性介面。
圖33繪示用於對用於控制媒體內容之虛擬助手互動提出建議的例示性處理程序。
圖34繪示根據各種實例經組態以使用虛擬助手控制電視互動及使用不同介面顯示相關聯資訊的電子器件的功能方塊圖。
圖35繪示根據各種實例經組態以使用虛擬助手及多個使用者器件控制電視互動的電子器件之功能方塊圖。
圖36繪示根據各種實例經組態以使用顯示器上展示之媒體內容及媒體內容之觀看歷史控制電視互動的電子器件之功能方塊圖。
圖37繪示根據各種實例之經組態以對用於控制媒體內容之虛擬助手互動提出建議的電子器件之功能方塊圖。
在實例之以下描述中，參考借助於說明展示可實踐之具體實例的附圖。應理解，在不脫離各種實例之範疇之情況下，可使用其他實例，且可進行結構變化。
本發明係關於用於使用虛擬助手控制電視使用者互動的系統及處理程序。在一項實例中，虛擬助手可用於與媒體控制器件(諸如控制電視顯示器上展示之內容的電視機上盒)互動。具有麥克風之行動使用者器件或遙控器可用於接收用於虛擬助手之語音輸入。可自語音輸入判定使用者意圖，且虛擬助手可根據該使用者意圖執行任務，包括引起經連接電視上之媒體的播放及控制電視機上盒或類似器件之任何其他功能(例如，管理視訊錄製品、搜尋媒體內容、導覽功能表等)。
虛擬助手互動可展示在經連接電視或其他顯示器上。在一項實例中，可基於自使用者接收之語音輸入判定媒體內容。可顯示具有第 一小尺寸之第一使用者介面，其包括至經判定媒體內容之可選連結。在接收到對媒體連結之選擇之後，可顯示具有第二較大尺寸之第二使用者介面，其包括與該選擇相關聯之媒體內容。在其他實例中，用於傳遞虛擬助手互動之介面可擴展或收縮以在傳遞所要資訊時佔據最小空間量。
在一些實例中，與多個顯示器相關聯之多個器件可用於自語音輸入判定使用者意圖以及以不同方式將資訊傳遞使用者。舉例而言，可在具有第一顯示器之第一器件處自使用者接收語音輸入。可基於第一顯示器上所顯示之內容自語音輸入判定使用者意圖。可基於使用者意圖判定媒體內容，且可在與第二顯示器相關聯之第二器件上播放媒體內容。
電視顯示內容亦可用作內容相關輸入以用於自語音輸入判定使用者意圖。舉例而言，可自使用者接收語音輸入，包括電視顯示器上展示之與內容相關聯之查詢。可基於電視顯示器上展示之內容以及電視顯示器上之媒體內容之觀看歷史判定查詢之使用者意圖(例如，基於正播放TV節目中之人物消除該查詢之歧義)。隨後可基於經判定使用者意圖顯示該查詢之結果。
在一些實例中，可將虛擬助手查詢建議提供至使用者(例如，以使使用者熟悉可用命令、對感興趣之內容提出建議等)。舉例而言，可在顯示器上展示媒體內容，且可自請求虛擬助手查詢建議之使用者接收輸入。可基於顯示器上展示之媒體內容及顯示器上展示之媒體內容之觀看歷史判定虛擬助手查詢建議(例如，對與正播放之TV節目相關的查詢提出建議)。隨後可在顯示器上展示建議之虛擬助手查詢。
根據本文中論述之各種實例使用虛擬助手控制電視使用者互動可提供高效及愉快的使用者經歷。使用能夠接收自然語言查詢或命令之虛擬助手，與媒體控制器件之使用者互動可為直觀及簡單的。可按 需要向使用者建議可用功能，包括基於正播放內容之有意義的查詢建議，該等建議可輔助使用者學習控制能力。另外，可使用直觀的話語命令容易地存取可用媒體。然而，應理解，還可根據本文中論述之各種實例達成許多其他優勢。
圖1繪示用於使用虛擬助手控制電視使用者互動的例示性系統100。應理解，如本文中所論述控制電視使用者互動僅為控制一種類型之顯示技術上之媒體的一項實例且係用於參考，且本文中論述之概念可用於控制大體上任何媒體內容互動，包括多種器件及相關聯顯示器(例如，監視器、膝上型電腦顯示器、桌上型電腦顯示器、行動使用者器件顯示器、投影儀顯示器等)中之任一者上的互動。術語「電視」因此可指代與多種器件中之任一者相關聯之任何類型之顯示器。此外，術語「虛擬助手」、「數位助手」、「智能自動助手」或「自動數位助手」可指代可解譯呈話語及/或文字形式之自然語言輸入以推斷使用者意圖且基於所推斷使用者意圖執行動作的任何資訊處理系統。舉例而言，為按推斷之使用者意圖作用，系統可執行以下各者中之一或多者：識別具有經設計以實現所推斷使用者意圖之步驟及參數的任務流程；將來自所推斷使用者意圖之具體需求輸入至任務流程中；藉由調用程式、方法、服務、API或其類似者執行任務流程；及以聽覺(例如，話語)及/或視覺形式產生至使用者的輸出回應。
虛擬助手可能夠接受至少部分呈自然語言命令、請求、陳述、敍述及/或查詢形式之使用者請求。通常，使用者請求藉由虛擬助手尋求資訊性回答抑或任務之執行(例如，引起特定媒體之顯示)。對使用者請求之良好回應可包括所請求資訊性回答之提供、所請求任務之執行，或兩者之組合。舉例而言，使用者可詢問虛擬助手問題，諸如「我此刻在哪？」基於使用者之當前位置，虛擬助手可回答「你在中央公園(Central Park)」。使用者亦可請求任務之執行，例如「請提醒 我今天下午4點呼叫媽媽」。作為回應，虛擬助手可應答請求且隨後在使用者之電子排程中建立適當提醒項目。在所請求任務之執行期間，虛擬助手有時可在擴展時間段內在涉及資訊之多次交換的連續對話中與使用者互動。存在與虛擬助手互動以請求資訊或各種任務之執行的眾多其他方式。除提供口頭回應及採用程式化動作以外，虛擬助手亦可以其他視覺或音訊形式(例如，如文字、警示、音樂、視訊、動畫等)提供回應。此外，如本文中所論述，例示性虛擬助手可控制媒體內容之播放(例如，在電視上播放視訊)及引起在顯示器上顯示資訊。
申請人之2011年1月10日申請之美國實用新型申請案第12/987,982號「Intelligent Automated Assistant」中描述了虛擬助理之實例，該申請案之全部揭示內容以引用方式併入本文中。
如圖1中所示，在一些實例中，虛擬助手可根據用戶端伺服器模型實施。虛擬助手可包括在使用者器件102上執行的用戶端側部分，及在伺服器系統110上執行的伺服器側部分。用戶端側部分亦可在結合遙控器106的電視機上盒104上執行。使用者器件102可包括任何電子器件，諸如行動電話(例如，智慧型電話)、平板電腦、攜帶型媒體播放器、桌上型電腦、膝上型電腦、PDA、可穿戴式電子器件(例如，數位眼鏡、腕帶、腕錶、胸針、臂帶等)或類似者。電視機上盒104可包括任何媒體控制器件，諸如有線電視機上盒、衛星電視機上盒、視訊播放器、視訊串流器件、數位視訊錄製器、遊戲系統、DVD播放器、藍光光碟TM播放器、此類器件之組合或類似者。電視機上盒104可經由有線或無線連接連接至顯示器112及揚聲器111。顯示器112(含或不含揚聲器111)可為任何類型之顯示器，諸如電視顯示器、監視器、投影儀或類似者。在一些實例中，電視機上盒104可連接至音訊系統(例如，音訊接收器)，且揚聲器111可與顯示器112分離。在其他實例中，顯示器112、揚聲器111及電視機上盒104可一起併入在 單一器件(諸如，具有先進處理及網路連接性能力的智慧型電視)中。在此等實例中，電視機上盒104之功能可作為應用程式在經組合器件上執行。
在一些實例中，電視機上盒104可充當用於多個類型及來源之媒體內容的媒體控制中心。舉例而言，電視機上盒104可促進使用者存取即時電視(例如，空中、衛星或有線電視)。因而，電視機上盒104可包括有線電視調諧器、衛星電視調諧器或類似者。在一些實例中，電視機上盒104亦可錄製用於稍後的時間偏移觀看的電視節目。在其他實例中，電視機上盒104可提供對一或多個串流媒體服務之存取，該等服務諸如纜線遞送點播電視節目、視訊及音樂以及網際網路遞送電視節目、視訊及音樂(例如，來自各種免費、付費及基於訂用之串流服務)。在其他實例中，電視機上盒104可促進來自任何其他來源之媒體內容之播放或顯示，諸如顯示來自行動使用者器件之相片、播放來自耦接之儲存器件之視訊、播放來自耦接之音樂播放器之音樂或類似者。電視機上盒104亦可按需要包括本文中論述之媒體控制特徵之各種其他組合。
使用者器件102及電視機上盒104可經由一或多個網路108與伺服器系統110通信，該一或多個網路可包括網際網路、企業內部網路或任何其他有線或無線公用或私用網路。另外，使用者器件102可經由網路108或直接經由任何其他有線或無線通信機構(例如，藍芽、Wi-Fi、射頻、紅外傳輸等)與電視機上盒104通信。如所說明，遙控器106可使用任何類型之通信(諸如有線連接或任何類型之無線通信(例如，藍芽、Wi-Fi、射頻、紅外傳輸等))(包括經由網路108)與電視機上盒104通信。在一些實例中，使用者可經由使用者器件102、遙控器106或整合在電視機上盒104內之介面元件(例如，按鈕、麥克風、攝影機、搖桿等)與電視機上盒104互動。舉例而言，可在使用者器件 102及/或遙控器106處接收包括媒體相關查詢或命令的用於虛擬助手之語音輸入，且語音輸入可用於引起在電視機上盒104上執行媒體相關任務。同樣，可在使用者器件102及/或遙控器106處(以及自未展示之其他器件)接收用於控制電視機上盒104上之媒體的觸覺命令。因此，可以多種方式控制電視機上盒104之各種功能，從而為使用者給出用於自多個器件控制媒體內容的多個選項。
在使用者器件102及/或具有遙控器106之電視機上盒104上執行的例示性虛擬助手之用戶端側部分可提供用戶端側功能性，諸如對使用者之輸入及輸出處理以及與伺服器系統110之通信。伺服器系統110可為駐留於各別使用者器件102或各別電視機上盒104上之任何數目之用戶端提供伺服器側功能性。
伺服器系統110可包括一或多個虛擬助手伺服器114，其可包括對用戶端之I/O介面122、一或多個處理模組118、資料及模型儲存器120及對外部服務之I/O介面116。對用戶端之I/O介面122可促進虛擬助手伺服器114之對用戶端之輸入及輸出處理。該一或多個處理模組118可利用資料及型號儲存器120來基於自然語言輸入判定使用者意圖，且可基於推斷之使用者意圖執行任務執行。在一些實例中，虛擬助手伺服器114可經由網路108與外部服務124通信以用於任務完成或資訊獲取，該等外部服務諸如電話服務、行事曆服務、資訊服務、訊息傳遞服務、導覽服務、電視節目安排服務、串流媒體服務及類似者。對外部服務之I/O介面116可促進此等通信。
伺服器系統110可在一或多個獨立資料處理器件或分散式電腦網路上實施。在一些實例中，伺服器系統110可採用各種虛擬器件及/或第三方服務提供者(例如，第三方雲端服務提供者)之服務來提供伺服器系統110之基礎運算資源及/或基礎結構資源。
儘管虛擬助手之功能性在圖1中展示為包括用戶端側部分及伺服 器側部分兩者，但在一些實例中，助手之功能(或一般而言語音辨識及媒體控制)可實施為使用者器件、電視機上盒、智慧型電視或類似者上安裝的獨立應用程式。另外，在虛擬助手之用戶端及伺服器部分之間的功能性之劃分可在不同實例中變化。舉例而言，在一些實例中，使用者器件102或電視機上盒104上執行之用戶端可為僅提供對使用者之輸入及輸出處理功能且將虛擬助手之全部其他功能性委派給後端伺服器的精簡型用戶端。
圖2繪示根據各種實例之例示性使用者器件102的方塊圖。如所展示，使用者器件102可包括記憶體介面202、一或多個處理器204及周邊介面206。使用者器件102中之各種組件可藉由一或多個通信匯流排或信號線耦接在一起。使用者器件102可進一步包括耦接至周邊介面206之各種感測器、子系統及周邊器件。感測器、子系統及周邊器件可收集資訊及/或促進使用者器件102之各種功能性。
舉例而言，使用者器件102可包括耦接至周邊介面206以促進定向、光及接近度感測功能之運動感測器210、光感測器212及接近度感測器214。一或多個其他感測器216(諸如，定位系統(例如，GPS接收器)、溫度感測器、生物測定感測器、陀螺儀、羅盤、加速計及類似者)亦可連接至周邊介面206來促進相關功能性。
在一些實例中，攝影機子系統220及光學感測器222可用以促進攝影機功能，諸如拍照及錄製視訊短片。通信功能可經由一或多個有線及/或無線通信子系統224促進，有線及/或無線通信子系統可包括各種通信埠、射頻接收器及傳輸器及/或光學(例如，紅外線)接收器及傳輸器。音訊子系統226可耦接至揚聲器228及麥克風230以促進話音啟用功能，諸如話音辨識、話音複寫、數位錄製及電話功能。
在一些實例中，使用者器件102可進一步包括耦接至周邊介面206之I/O子系統240。I/O子系統240可包括觸控式螢幕控制器242及/或 其他輸入控制器244。觸控式螢幕控制器242可耦接至觸控式螢幕246。觸控式螢幕246及觸控式螢幕控制器242可(例如)使用複數個觸敏技術(諸如，電容、電阻、紅外線及表面聲波技術；接近性感測器陣列；及類似者)中的任一者偵測其之接觸及移動或中斷。其他輸入控制器244可耦接至其他輸入/控制器件248，諸如一或多個按鈕、搖臂開關、拇指旋輪、紅外線埠、USB埠及/或諸如手寫筆之指標器件。
在一些實例中，使用者器件102可進一步包括耦接至記憶體250之記憶體介面202。記憶體250可包括：任何電子、磁性、光學、電磁、紅外線或半導體系統、裝置或器件；攜帶型電腦磁片(磁性)；隨機存取記憶體(RAM)(磁性)；唯讀記憶體(ROM)(磁性)；可擦除可程式化唯讀記憶體(EPROM)(磁性)；諸如CD、CD-R、CD-RW、DVD、DVD-R或DVD-RW之攜帶型光碟；或諸如緊密快閃卡、安全數位卡、USB記憶體器件、記憶棒(memory stick)及類似者之快閃記憶體。在一些實例中，記憶體250之非暫時性電腦可讀儲存媒體可用於儲存指令(例如，用於執行本文所描述之各種處理程序中之部分或全部)以用於藉由指令執行系統、裝置或器件(諸如，基於電腦之系統、含處理器之系統或可自指令執行系統、裝置或器件提取指令且可執行該等指令的其他系統)或結合指令執行系統、裝置或器件使用。在其他實例中，指令(例如，用於執行本文所描述之各種處理程序之部分或全部)可儲存於伺服器系統110之非暫時性電腦可讀儲存媒體上，或可在記憶體250之非暫時性電腦可讀儲存媒體與伺服器系統110之非暫時性電腦可讀儲存媒體之間劃分。在本文獻之上下文中，「非暫時性電腦可讀儲存媒體」可為可含有或儲存用於由指令執行系統、裝置或器件使用或結合指令執行系統、裝置或器件使用之程式的任何媒體。
在一些實例中，記憶體250可儲存作業系統252、通信模組254、 圖形使用者介面模組256、感測器處理模組258、電話模組260及應用程式262。作業系統252可包括用於處置基本系統服務及用於執行硬體依賴性任務之指令。通信模組254可促進與一或多個額外器件、一或多個電腦及/或一或多個伺服器通信。圖形使用者介面模組256可促進圖形使用者介面處理。感測器處理模組258可促進感測器相關處理及功能。電話模組260可促進電話相關處理程序及功能。應用程式模組262可促進使用者應用程式之各個功能性，諸如電子訊息傳遞、網站瀏覽、媒體處理、導覽、成像及/或其他處理程序及功能。
如本文所描述，記憶體250亦可儲存用戶端側虛擬助手指令(例如，在虛擬助手用戶端模組264中)及各種使用者資料266(例如，使用者特定詞彙資料、偏好資料及/或諸如使用者之電子通訊錄、待辦清單、購物清單、最愛的電視節目等之其他資料)來(例如)提供虛擬助手之用戶端側功能性。使用者資料266亦可用於在虛擬助手之支援下執行語音辨識或用於任何其他應用程式。
在各種實例中，虛擬助手用戶端模組264可能能夠經由使用者器件102之各種使用者介面(例如，I/O子系統240、音訊子系統226或類似者)接受話音輸入(例如，語音輸入)、文字輸入、觸摸輸入及/或手勢輸入。虛擬助手用戶端模組264亦可能能夠提供音訊(例如，語音輸出)、視覺及/或觸覺形式之輸出。舉例而言，輸出可經提供為話音、聲音、警示、文字訊息、功能表、圖形、視訊、動畫、振動及/或上述中兩個或兩個以上之組合。操作期間，虛擬助手用戶端模組264可使用通信子系統224與虛擬助手伺服器通信。
在一些實例中，虛擬助手用戶端模組264可利用各種感測器、子系統及周邊器件以自使用者器件102之周圍環境收集額外資訊以確立與使用者、當前使用者互動及/或當前使用者輸入相關聯的上下文。此類上下文亦可包括來自其他器件(諸如來自電視機上盒104)之資 訊。在一些實例中，虛擬助手用戶端模組264可提供具有使用者輸入之內容相關資訊或其子集至虛擬助手伺服器以有助於推斷使用者之意圖。虛擬助手亦可使用內容相關資訊以判定如何準備及遞送輸出至使用者。內容相關資訊可進一步由使用者器件102或伺服器系統110使用以支援精確語音辨識。
在一些實例中，伴隨使用者輸入之內容相關資訊可包括感測器資訊，諸如照明、環境雜訊、環境溫度、周圍環境之影像或視訊、至另一物件之距離，及類似者。內容相關資訊可進一步包括與使用者器件102之實體狀態(例如，器件定向、器件位置、器件溫度、功率位準、速度、加速度、運動型式、蜂巢式信號強度等)或使用者器件102之軟體狀態(例如，執行處理程序、安裝程式、過去及目前網路活動、背景服務、錯誤日誌、資源利用等)相關聯的資訊。內容相關資訊可進一步包括與連接之器件或關聯於使用者之其他器件之狀態(例如，由電視機上盒104所顯示之媒體內容、電視機上盒104可獲得之媒體內容等)相關聯的資訊。可將此等類型之內容相關資訊中之任一者提供至虛擬助手伺服器114(或自身用於使用者器件102上)作為與使用者輸入相關聯之內容相關資訊。
在一些實例中，虛擬助手用戶端模組264可回應於來自虛擬助手伺服器114之請求選擇性提供儲存於使用者器件102上之資訊(例如，使用者資料266)(或其自身可在使用者器件102上用於執行語音辨識及/或虛擬助手功能)。虛擬助手用戶端模組264亦可在虛擬助手伺服器114請求後經由自然語言對話或其他使用者介面自使用者引發額外輸入。虛擬助手用戶端模組264可傳遞額外輸入至虛擬助手伺服器114以有助於虛擬助手伺服器114對在使用者請求中表達的使用者意圖進行意圖推斷及/或履行。
在各種實例中，記憶體250可包括額外指令或更少指令。此外， 使用者器件102之各種功能可實施於硬體中及/或韌體中，包括實施於一或多個信號處理及/或特殊應用積體電路中。
圖3繪示用於控制電視使用者互動之系統300中之例示性電視機上盒104的方塊圖。系統300可包括系統100之元件子集。在一些實例中，系統300可單獨執行某些功能且可與系統100之其他元件一起起作用以執行其他功能。舉例而言，系統300之元件可在不與伺服器系統110互動之情況下處理某些媒體控制功能(例如，本端儲存之媒體之播放、錄製功能、頻道調諧等)，且系統300可結合伺服器系統110及系統100之其他元件處理其他媒體控制功能(例如，遠端儲存之媒體之播放、下載媒體內容、處理某些虛擬助手查詢等)。在其他實例中，系統300之元件可執行較大系統100之功能，包括經由網路存取外部服務124。應理解，功能可以多種其他方式在本端器件及遠端伺服器器件之間進行劃分。
如圖3中所展示，在一項實例中，電視機上盒104可包括記憶體介面302、一或多個處理器304及周邊介面306。電視機上盒104中之各種組件可藉由一或多個通信匯流排或信號線耦接在一起。電視機上盒104可進一步包括耦接至周邊介面306之各種子系統及周邊器件。子系統及周邊器件可收集資訊及/或促進電視機上盒104之各種功能性。
舉例而言，電視機上盒104可包括通信子系統324。通信功能可經由一或多個有線及/或無線通信子系統324促進，該無線通信子系統可包括各種通信埠、射頻接收器及傳輸器及/或光學(例如，紅外線)接收器及傳輸器。
在一些實例中，電視機上盒104可進一步包括耦接至周邊介面306之I/O子系統340。I/O子系統340可包括音訊/視訊輸出控制器370。音訊/視訊輸出控制器370可耦接至顯示器112及揚聲器111或可以其他方式提供音訊及視訊輸出(例如，經由音訊/視訊埠、無線傳輸等)。 I/O子系統340可進一步包括遠端控制器342。遠端控制器342可通信地耦接至遙控器106(例如，經由有線連接、藍芽、Wi-Fi等)。遙控器106可包括用於擷取音訊輸入(例如，來自使用者之語音輸入)的麥克風372、用於擷取觸覺輸入的按鈕374及用於促進經由遠端控制器342與電視機上盒104之通信的收發器376。遙控器106亦可包括其他輸入機構，諸如鍵盤、搖桿、觸控板或類似者。遙控器106可進一步包括輸出機構，諸如燈、顯示器、揚聲器或類似者。在遙控器106處接收之輸入(例如，使用者語音、按鈕按壓等)可經由遠端控制器342傳達至電視機上盒104。I/O子系統340亦可包括其他輸入控制器344。其他輸入控制器344可耦接至其他輸入/控制器件348，諸如一或多個按鈕、搖臂開關、拇指旋輪、紅外線埠、USB埠及/或諸如手寫筆之指標器件。
在一些實例中，電視機上盒104可進一步包括耦接至記憶體350之記憶體介面302。記憶體350可包括：任何電子、磁性、光學、電磁、紅外線或半導體系統、裝置或器件；攜帶型電腦磁片(磁性)；隨機存取記憶體(RAM)(磁性)；唯讀記憶體(ROM)(磁性)；可擦除可程式化唯讀記憶體(EPROM)(磁性)；諸如CD、CD-R、CD-RW、DVD、DVD-R或DVD-RW之攜帶型光碟；或諸如緊密快閃卡、安全數位卡、USB記憶體器件、記憶棒及類似者之快閃記憶體。在一些實例中，記憶體350之非暫時性電腦可讀儲存媒體可用於儲存指令(例如，用於執行本文所描述之各種處理程序中之部分或全部)以用於藉由指令執行系統、裝置或器件(諸如，基於電腦之系統、含處理器之系統或可自指令執行系統、裝置或器件提取指令且可執行該等指令的其他系統)或結合指令執行系統、裝置或器件使用。在其他實例中，指令(例如，用於執行本文所描述之各種處理程序之部分或全部)可儲存於伺服器系統110之非暫時性電腦可讀儲存媒體上，或可在記憶體350之非 暫時性電腦可讀儲存媒體與伺服器系統110之非暫時性電腦可讀儲存媒體之間劃分。在本文獻之上下文中，「非暫時性電腦可讀儲存媒體」可為可含有或儲存用於由指令執行系統、裝置或器件使用或結合指令執行系統、裝置或器件使用之程式的任何媒體。
在一些實例中，記憶體350可儲存作業系統352、通信模組354、圖形使用者介面模組356、器件上媒體模組358、器件外媒體模組360及應用程式362。作業系統352可包括用於處置基本系統服務及用於執行硬體依賴性任務之指令。通信模組354可促進與一或多個額外器件、一或多個電腦及/或一或多個伺服器通信。圖形使用者介面模組356可促進圖形使用者介面處理。器件上媒體模組358可促進本端儲存於電視機上盒104上之媒體內容及本端可用之其他媒體內容之儲存及播放(例如，有線電視頻道調諧)。器件外媒體模組360可促進遠端儲存(例如，儲存於遠端伺服器上、使用者器件102上等)之媒體內容之串流播放或下載。應用程式模組362可促進使用者應用程式之各個功能性，諸如電子訊息傳遞、網站瀏覽、媒體處理、遊戲及/或其他處理程序及功能。
如本文所描述，記憶體350亦可儲存用戶端側虛擬助手指令(例如，在虛擬助手用戶端模組364中)及各種使用者資料366(例如，使用者特定詞彙資料、偏好資料及/或諸如使用者之電子通訊錄、待辦清單、購物清單、最愛的電視節目等之其他資料)來(例如)提供虛擬助手之用戶端側功能性。使用者資料366亦可用於在虛擬助手之支援下執行語音辨識或用於任何其他應用程式。
在各種實例中，虛擬助手用戶端模組364可能能夠經由電視機上盒104之各種使用者介面(例如，I/O子系統340或類似者)接受話音輸入(例如，語音輸入)、文字輸入、觸摸輸入及/或手勢輸入。虛擬助手用戶端模組364亦可能能夠提供音訊(例如，語音輸出)、視覺及/或觸覺 形式之輸出。舉例而言，輸出可經提供為話音、聲音、警示、文字訊息、功能表、圖形、視訊、動畫、振動及/或上述中兩個或兩個以上之組合。操作期間，虛擬助手用戶端模組364可使用通信子系統324與虛擬助手伺服器通信。
在一些實例中，虛擬助手用戶端模組364可利用各種子系統及周邊器件以自電視機上盒104之周圍環境收集額外資訊以確立與使用者、當前使用者互動及/或當前使用者輸入相關聯的上下文。此類上下文亦可包括來自其他器件(諸如來自使用者器件102)之資訊。在一些實例中，虛擬助手用戶端模組364可提供具有使用者輸入之內容相關資訊或其子集至虛擬助手伺服器以有助於推斷使用者之意圖。虛擬助手亦可使用內容相關資訊以判定如何準備及遞送輸出至使用者。內容相關資訊可進一步由電視機上盒104或伺服器系統110使用以支援精確語音辨識。
在一些實例中，伴隨使用者輸入之內容相關資訊可包括感測器資訊，諸如照明、環境雜訊、環境溫度、至另一物件之距離及類似者。內容相關資訊可進一步包括與電視機上盒104之實體狀態(例如，器件位置、器件溫度、功率位準等)或電視機上盒104之軟體狀態(例如，執行處理程序、安裝應用程式、過去及目前網路活動、背景服務、錯誤日誌、資源利用等)相關聯的資訊。內容相關資訊可進一步包括與連接之器件或關聯於使用者之其他器件之狀態(例如，使用者器件102上所顯示之內容、使用者器件102上之可播放內容等)相關聯的資訊。可將此等類型之內容相關資訊中之任一者提供至虛擬助手伺服器114(或自身用於電視機上盒104上)作為與使用者輸入相關聯之內容相關資訊。
在一些實例中，虛擬助手用戶端模組364可回應於來自虛擬助手伺服器114之請求選擇性提供儲存於電視機上盒104上之資訊(例如， 使用者資料366)(或其自身可在電視機上盒104上用於執行語音辨識及/或虛擬助手功能)。虛擬助手用戶端模組364亦可在虛擬助手伺服器114請求後經由自然語言對話或其他使用者介面自使用者引發額外輸入。虛擬助手用戶端模組364可傳遞額外輸入至虛擬助手伺服器114以有助於虛擬助手伺服器114對在使用者請求中表達的使用者之意圖進行意圖推斷及/或履行。
在各種實例中，記憶體350可包括額外指令或更少指令。此外，電視機上盒104之各種功能可實施在硬體及/或韌體中，包括實施在一或多個信號處理及/或特殊應用積體電路中。
應理解，系統100及系統300不限於圖1及圖3中所展示之組件及組態，且使用者器件102、電視機上盒104及遙控器106同樣不限於圖2及圖3中所展示之組件及組態。系統100、系統300、使用者器件102、電視機上盒104及遙控器106可全部以根據各種實例之多個組態包括更少的或其他組件。
貫穿本發明，對「系統」之參考可包括系統100、系統300或系統100抑或系統300之一或多個元件。舉例而言，本文所提及之典型系統可至少包括自遙控器106及/或使用者器件102接收使用者輸入之電視機上盒104。
圖4A至圖4E繪示可展示於顯示器(諸如顯示器112)上以將語音輸入資訊傳遞至使用者的例示性語音輸入介面484。在一項實例中，語音輸入介面484可展示於視訊480之上，該視訊可包括任何移動影像或暫停視訊。舉例而言，視訊480可包括即時電視、正播放之視訊、串流電影、錄製節目之播放或類似者。語音輸入介面484可經組態以佔據最小空間量以免顯著干擾使用者觀看視訊480。
在一項實例中，可觸發虛擬助手來收聽含有命令或查詢之語音輸入(或來開始錄製語音輸入以用於後續處理或開始語音輸入之即時 處理)。可以包括指示之多種方式觸發收聽，該等指示諸如使用者按壓遙控器106上之實體按鈕、使用者按壓使用者器件102上之實體按鈕、使用者按壓使用者器件102上之虛擬按鈕、使用者說出可由始終收聽器件辨識之觸發片語(例如，說出「嗨，助手」來開始收聽命令)、使用者執行可由感測器偵測之手勢(例如，在攝影機前面移動)或類似者。在另一實例中，使用者可按住遙控器106或使用者器件102上之實體按鈕不放來起始收聽。在其他實例中，使用者可按住遙控器106或使用者器件102上之實體按鈕不放，同時說出查詢或命令，且可在結束時釋放按鈕。可同樣接收各種其他指示來起始自使用者接收語音輸入。
回應於接收到收聽語音輸入之指示，可顯示語音輸入介面484。圖4A繪示自顯示器112之底部朝上擴展之通知區域482。語音輸入介面484可在接收收聽語音輸入之指示後顯示於通知區域482中，且介面可動畫化以如所展示自顯示器112之觀看區域之底部邊緣朝上滑動。圖4B繪示朝上滑動至視圖中之後的語音輸入介面484。語音輸入介面484可經組態以在顯示器112之底部處佔據最小空間量以避免顯著干擾視訊480。回應於接收到收聽語音輸入之指示，可顯示就緒確認486。就緒確認486可包括如所展示之麥克風符號或可包括任何其他影像、圖示、動畫或符號來傳遞系統(例如，系統100之一或多個元件)準備好自使用者擷取語音輸入。
當使用者開始說話，可顯示圖4C中所展示之收聽確認487以確認系統正擷取語音輸入。在一些實例中，可回應於接收到語音輸入(例如，擷取語音)顯示收聽確認487。在其他實例中，可顯示就緒確認486持續預定時間量(例如，500毫秒、1秒、3秒等)，隨後可顯示收聽確認487。收聽確認487可包括如所展示之波形符號或可包括回應於使用者語音移動(例如，變化頻率)之活動波形動畫。在其他實例中，收 聽確認487可包括任何其他影像、圖示、動畫或符號來傳遞系統正自使用者擷取語音輸入。
偵測到使用者已結束說話(例如，基於暫停、指示查詢之結束之語音解譯或任何其他端點偵測方法)後，可顯示圖4D中所展示之處理確認488來確認系統結束擷取語音輸入且正處理語音輸入(例如，解譯語音輸入、判定使用者意圖及/或執行相關聯任務)。處理確認488可包括如所展示之沙漏符號或可包括任何其他影像、圖示、動畫或符號來傳遞系統正處理擷取之語音輸入。在另一實例中，處理確認488可包括旋轉環或在環周圍移動之彩色/光暈點的動畫。
在將擷取之語音輸入解譯為文字之後(或回應於成功地將語音輸入轉換成文字)，可顯示圖4E中所展示之命令接收確認490及/或轉譯492來確認系統接收及解譯了語音輸入。轉譯492可包括接收之語音輸入(例如，「現在正在播放什麼體育事件？」)之轉譯。在一些實例中，轉譯492可經動畫化以自顯示器112之底部向上滑動，可即刻顯示於圖4E中所展示之位置中(例如，幾秒)，且隨後可向上滑動至語音輸入介面484之頂部，隨後自視圖消失(例如，如同文字向上捲動且最終離開視圖)。在其他實例中，可不顯示轉譯，且可處理使用者命令或查詢及可執行相關聯任務而不顯示轉譯(例如，可緊接著執行簡單頻道更換而不顯示使用者語音之轉譯)。
在其他實例中，可在使用者說話時即時執行語音轉譯。在轉譯字語時，其可顯示於語音輸入介面484中。舉例而言，可在收聽確認487旁邊顯示字語。在使用者結束說話之後，可短暫顯示命令接收確認490，隨後執行與使用者命令相關聯之任務。
此外，在其他實例中，命令接收確認490可傳遞關於接收及理解之命令的資訊。舉例而言，對於更換至另一頻道之簡單請求，可隨著頻道更換將與頻道相關聯之標識或數字作為命令接收確認490而短暫 顯示(例如，持續幾秒)。在另一實例中，對於暫停視訊(例如，視訊480)之請求，可顯示暫停符號(例如，兩個豎直平行條)來作為命令接收確認490。暫停符號可保持在顯示器上直至(例如)使用者進行另一動作(例如，發佈恢復播放之播放命令)為止。可同樣顯示符號、標識動畫或類似者以用於任何其他命令(例如，用於倒退、快進、停止、播放等之符號)。因此，命令接收確認490可用於傳遞命令特定資訊。
在一些實例中，可在接收使用者查詢或命令之後隱藏語音輸入介面484。舉例而言，語音輸入介面484可動畫化為朝下滑動直至其離開顯示器112之底部之視圖。在不必向使用者顯示進一步資訊之情況下，可隱藏語音輸入介面484。舉例而言，對於共同或直接命令(例如，更換至頻道10、更換至體育頻道、播放、暫停、快進、倒退等)，可在確認命令接收之後緊接著隱藏語音輸入介面484，且可緊接著執行一或多個相關聯任務。儘管本文中之各種實例繪示及描述顯示器之底部或頂部邊緣處之介面，但應瞭解，各種介面中之任一者可定位在顯示器周圍之其他位置中。舉例而言，語音輸入介面484可自顯示器112之側邊緣、在顯示器112之中心中、在顯示器112之拐角中或類似者浮現。類似地，本文所描述之各種其他介面實例可以多種不同定向配置於顯示器上多種不同位置中。此外，儘管將本文所描述之各種介面說明為不透明的，但各種介面中之任一者可為透明的或以其他方式允許經由介面觀看影像(模糊或整體的)(例如，將介面內容覆蓋在媒體內容上而不完全遮擋下面的媒體內容)。
在其他實例中，查詢之結果可顯示於語音輸入介面484內或不同介面中。圖5繪示視訊480之上的具有圖4E之轉譯查詢之例示性結果之例示性媒體內容介面510。在一些實例中，替代文字內容或除文字內容之外，虛擬助手查詢之結果可包括媒體內容。舉例而言，虛擬助手查詢之結果可包括電視節目、視訊、音樂或類似者。一些結果可包括 緊接著可用於播放之媒體，而其他結果可包括可能可用於購買之媒體或類似者。
如所展示，媒體內容介面510之尺寸可大於語音輸入介面484。在一項實例中，語音輸入介面484可具有較小第一尺寸來容納語音輸入資訊，而媒體內容介面510可具有較大第二尺寸來容納查詢結果，其可包括文字、靜態影像及移動影像。以此方式，用於傳遞虛擬助手資訊之介面的尺寸可根據待傳遞之內容縮放，藉此限制畫面佔據面積侵入(例如，最低限度地阻擋其他內容，諸如視訊480)。
如所說明，媒體內容介面510可包括(作為虛擬助手查詢之結果)可選視訊連結512、可選文字連結514及額外內容連結513。在一些實例中，可藉由將焦點、游標或類似者導覽至特定元件及使用遙控器(例如，遙控器106)選擇該特定元件來選擇連結。在其他實例中，可使用對虛擬助手之話音命令(例如，觀看彼足球比賽、關於籃球比賽之節目細節等)來選擇連結。可選視訊連結512可包括靜態或移動影像且可為可選的以引起相關聯視訊之播放。在一項實例中，可選視訊連結512可包括具有相關聯視訊內容之正播放視訊。在另一實例中，可選視訊連結512可包括電視頻道之即時饋送。舉例而言，可選視訊連結512可包括作為關於當前電視上之體育事件的虛擬助手查詢之結果的體育頻道上之足球比賽之即時饋送。可選視訊連結512亦可包括任何其他視訊、動畫、影像或類似者(例如，三角形播放符號)。此外，連結512可連結至任何類型之媒體內容，諸如電影、電視節目、體育事件、音樂或類似者。
可選文字連結514可包括與可選視訊連結512相關聯之文字內容或可包括虛擬助手查詢之結果之文字表示。在一項實例中，可選文字連結514可包括由虛擬助手查詢產生之媒體之描述。舉例而言，可選文字連結514可包括電視節目之名稱、電影之標題、體育事件之描 述、電視頻道名稱或數字或類似者。在一項實例中，文字連結514之選擇可引起相關聯媒體內容之播放。在另一實例中，文字連結514之選擇可提供關於媒體內容之額外詳細資訊或其他虛擬助手查詢結果。額外內容連結513可連結至且引起虛擬助手查詢之額外結果之顯示。
儘管圖5中展示某些媒體內容實例，但應瞭解，可包括任何類型之媒體內容來作為對於媒體內容之虛擬助手查詢之結果。舉例而言，可作為虛擬助手之結果返回之媒體內容可包括視訊、電視節目、音樂、電視頻道或類似者。另外，在一些實例中，類別過濾器可提供於本文中之介面中之任一者中，以允許使用者對搜尋或查詢結果或所顯示之媒體選項進行過濾。舉例而言，可提供可選過濾器以藉由類型(例如，電影、音樂專輯、書、電視節目等)過濾結果。在其他實例中，可選過濾器可包括內容類型或內容描述符(例如，喜歌劇、訪問、特定節目等)。在其他實例中，可選過濾器可包括時間(例如，本週、上週、去年等)。應瞭解，過濾器可提供於本文所描述之各種介面中之任一者中，以允許使用者基於與所顯示內容相關之類別過濾結果(例如，在媒體結果具有各種類型之情況下藉由類型過濾、在媒體結果具有各種內容類型之情況下藉由內容類型過濾、在媒體結果具有各種時間之情況下藉由時間過濾等)。
在其他實例中，除媒體內容結果之外，媒體內容介面510可包括查詢之釋義。舉例而言，使用者查詢之釋義可顯示於媒體內容結果上方(可選視訊連結512及可選文字連結514上方)。在圖5之實例中，使用者查詢之此類釋義可包括以下內容：「此處為現在正播放之一些體育事件」。可同樣顯示引入媒體內容結果之其他文字。
在一些實例中，在顯示任何介面(包括介面510)之後，使用者可起始具有新查詢(其可或可不與先前查詢相關)之額外語音輸入之擷取。使用者查詢可包括在介面元件上作用之命令，諸如選擇視訊連結 512之命令。在另一實例中，使用者語音可包括與所顯示內容(諸如所顯示功能表資訊、正播放之視訊(例如，視訊480)或類似者)相關聯之查詢。可基於所展示之資訊(例如，所顯示文字)及/或與所顯示內容相關聯之後設資料(例如，與正播放之視訊相關聯之後設資料)針對此類查詢判定回應。舉例而言，使用者可詢問展示於介面(例如，介面510)中之媒體結果，且可搜尋與彼媒體相關聯之後設資料以提供回答或結果。接著可將此類回答或結果提供於介面中或同一介面內(例如，本文中論述之介面中之任一者中)。
如上所述，在一項實例中，可回應於對文字連結514之選擇顯示關於媒體內容之額外詳細資訊。圖6A及圖6B繪示在選擇文字連結514之後視訊480之上的例示性媒體細節介面618。在一項實例中，在提供新增詳細資訊時，媒體內容介面510可如藉由圖6A之介面擴展轉變616所說明擴展成媒體細節介面618。詳言之，如圖6A中所示，所選內容的尺寸可擴展，且可藉由在顯示器112上將介面朝上擴展以佔據更多畫面佔據面積來提供額外文字資訊。可擴展介面以容納使用者所要之額外詳細資訊。以此方式，介面之尺寸可隨使用者所要之內容之量縮放，藉此最小化畫面佔據面積侵入，同時仍傳遞所要內容。
圖6B繪示在充分擴展之後的細節介面618。如所展示，細節介面618的尺寸可大於媒體內容介面510抑或語音輸入介面484，以容納所要詳細資訊。細節介面618可包括詳細媒體資訊622，其可包括與媒體內容或虛擬助手查詢之另一結果相關聯之多種詳細資訊。詳細媒體資訊622可包括節目標題、節目描述、節目播送時間、頻道、劇集概要、電影描述、演員名稱、人物名稱、體育事件參與者、製作人名稱、導演名稱或與虛擬助手查詢之結果相關聯之任何其他詳細資訊。
在一項實例中，細節介面618可包括可選視訊連結620(或播放媒體內容之另一連結)，其可包括對應可選視訊連結512之較大版本。因 而，可選視訊連結620可包括靜態或移動影像且可為可選的以引起相關聯視訊之播放。可選視訊連結620可包括具有相關聯視訊內容之正播放視訊、電視頻道之即時饋送(例如，體育頻道上足球比賽之即時饋送)或類似者。可選視訊連結620亦可包括任何其他視訊、動畫、影像或類似者(例如，三角形播放符號)。
如上所述，可回應於對視訊連結(諸如視訊連結620或視訊連結512)之選擇播放視訊。圖7A及圖7B繪示可回應於對視訊連結之選擇(或播放視訊內容之其他命令)顯示的例示性媒體轉變介面。如所說明，視訊480可由視訊726替換。在一項實例中，視訊726可擴展以藉由圖7A中之介面擴展轉變724如所展示取代或覆蓋視訊480。轉變之結果可包括圖7B之經擴展媒體介面728。如同其他介面，經擴展媒體介面728之尺寸可足以為使用者提供所要資訊；本文中，其可包括擴展以填滿顯示器112。因為所要資訊可包括跨整個顯示器的正播放之媒體內容，因此，經擴展媒體介面728可大於任何其他介面。儘管未展示，在一些實例中，描述性資訊可短暫地覆疊在視訊726上(例如，沿螢幕之底部)。此類描述性資訊可包括相關聯節目、視訊、頻道或類似者之名稱。描述性資訊隨後可自視圖隱藏(例如，在幾秒之後)。
圖8A及圖8B繪示可展示於顯示器112上以向使用者傳遞語音輸入資訊的例示性語音輸入介面836。在一項實例中，語音輸入介面836可展示於功能表830之上。功能表830可包括各種媒體選項832，其該語音輸入介面836可類似地顯示於任何其他類型之功能表(例如，內容功能表、類別功能表、控制功能表、設定功能表、節目功能表等)之上。在一項實例中，語音輸入介面836可經組態以佔據顯示器112之相對大量的畫面佔據面積。舉例而言，語音輸入介面836可大於如上文所論述之語音輸入介面484。在一項實例中，可基於背景內容判定將使用之語音輸入介面之尺寸(例如，較小介面484抑或較大介面836)。 當背景內容包括(例如)移動影像時，可顯示小尺寸語音輸入介面(例如，介面484)。另一方面，當背景內容包括(例如)靜態影像(例如，暫停視訊)或功能表時，可顯示較大尺寸語音輸入介面(例如，介面836)。以此方式，若使用者正觀看視訊內容，則可顯示較小語音輸入介面，其僅最低限度地侵入畫面佔據面積上；而若使用者正導覽功能表或觀看暫停視訊或其他靜態影像，則可顯示較大語音輸入介面，其可藉由佔據額外佔據面積而傳遞更多資訊或具有更深入效果。本文中論述之其他介面同樣可基於背景內容不同地設定尺寸。
如上文所論述，可觸發虛擬助手來收聽含有命令或查詢之語音輸入(或開始錄製語音輸入以用於後續處理或開始語音輸入之即時處理)。可以包括指示之多種方式觸發收聽，該等指示諸如使用者按壓遙控器106上之實體按鈕、使用者按壓使用者器件102上之實體按鈕、使用者按壓使用者器件102上之虛擬按鈕、使用者說出可由始終收聽器件辨識之觸發片語(例如，說出「嗨，助手」來開始收聽命令)、使用者執行可由感測器偵測之手勢(例如，在攝影機前面移動)或類似者。在另一實例中，使用者可按住遙控器106或使用者器件102上之實體按鈕不放來起始收聽。在其他實例中，使用者可按住遙控器106或使用者器件102上之實體按鈕不放，同時說出查詢或命令，且可在結束時釋放按鈕。可同樣接收各種其他指示來起始自使用者接收語音輸入。
回應於接收到收聽語音輸入之指示，可在功能表830之上顯示語音輸入介面836。圖8A繪示自顯示器112之底部朝上擴展之較大通知區域834。語音輸入介面836可在接收收聽語音輸入之指示後顯示於較大通知區域834中，且介面可動畫化以如所展示自顯示器112之觀看區域之底部邊緣朝上滑動。在一些實例中，背景功能表、暫停視訊、靜態影像或其他背景內容可在顯示重疊介面(例如，回應於接收到收聽 語音輸入之指示)時在z方向上後向收縮及/或移動(如同進一步收縮及/或移動至顯示器112中)。背景介面收縮轉變831及相關聯朝內指向箭頭繪示可如何收縮背景內容(例如，功能表830)-縮小所顯示功能表、影像、文字等。此可提供背景內容看似移動離開使用者、避讓新前景介面(例如，介面836)之視覺效果。圖8B繪示經收縮背景介面833，包括功能表830之經收縮(經縮小)版本。如所展示，經收縮背景介面833(其可包括邊界)可在距使用者更遠處出現，同時將焦點移交至前景介面836。本文中論述之其他實例中之任一者中的背景內容(包括背景視訊內容)可類似地在顯示重疊介面時在z方向上後向收縮及/或移動。
圖8B繪示朝上滑動至視圖中之後的語音輸入介面836。如上文所論述，可在接收到語音輸入的同時顯示各種確認。儘管本文中未展示，但語音輸入介面836可以與如上文分別參考圖4B、圖4C及圖4D所論述之語音輸入介面484類似的方式類似地顯示就緒確認486、收聽確認487及/或處理確認488之較大版本。
如圖8B中所展示，可展示命令接收確認838(如同上文所論述之尺寸較小之命令接收確認490)以確認系統接收到且解譯語音輸入。亦可展示轉譯840，且該轉譯可包括接收之語音輸入(例如，「紐約天氣如何」)之轉譯。在一些實例中，轉譯840可經動畫化以自顯示器112之底部向上滑動，可即刻顯示於圖8B中所展示之位置中(例如，幾秒)，且隨後可向上滑動至語音輸入介面836之頂部，隨後自視圖消失(例如，如同文字向上捲動且最終離開視圖)。在其他實例中，可不顯示轉譯，且可處理使用者命令或查詢及可執行相關聯任務而不顯示轉譯。
在其他實例中，可在使用者說話時即時執行語音轉譯。在字語經轉譯時，其可顯示於語音輸入介面836中。舉例而言，可在上文所 論述之收聽確認487之較大版本旁邊顯示字語。在使用者結束說話之後，可短暫顯示命令接收確認838，隨後執行與使用者命令相關聯之任務。
此外，在其他實例中，命令接收確認838可傳遞關於接收及理解之命令的資訊。舉例而言，對於調諧至特定頻道之簡單請求，可隨著頻道經調諧將與頻道相關聯之標識或數字作為命令接收確認838而短暫顯示(例如，持續幾秒)。在另一實例中，對於選擇所顯示功能表項目(例如，媒體選項832中之一者)之請求，可顯示與所選功能表項目相關聯之影像來作為命令接收確認838。因此，命令接收確認838可用於傳遞命令特定資訊。
在一些實例中，可在接收使用者查詢或命令之後隱藏語音輸入介面836。舉例而言，語音輸入介面836可動畫化為朝下滑動直至其離開顯示器112之底部之視圖。在不必向使用者顯示進一步資訊之情況下，可隱藏語音輸入介面836。舉例而言，對於共同或直接命令(例如，更換至頻道10、更換至體育頻道、播放彼電影等)，可在確認命令接收之後緊接著隱藏語音輸入介面836，且可緊接著執行一或多個相關聯任務。
在其他實例中，查詢之結果可顯示於語音輸入介面836內或不同介面中。圖9繪示功能表830之上(具體而言經收縮背景介面833之上)具有圖8B之經轉譯查詢之例示性結果的例示性虛擬助手結果介面942。在一些實例中，虛擬助手查詢之結果可包括文字回答，諸如文字回答944。虛擬助手查詢之結果亦可包括處理使用者查詢之媒體內容，諸如與可選視訊連結946及購買連結948相關聯之內容。詳言之，在此實例中，使用者可詢問紐約之指定位置的天氣資訊。虛擬助手可提供直接回答使用者查詢(例如，指示天氣看起來良好及提供溫度資訊)的文字回答944。代替文字回答944或除文字回答之外，虛擬助手 可提供可選視訊連結946連同購買連結948以及相關聯文字。與連結946及948相關聯之媒體亦可提供對使用者查詢之回應。本文中，與連結946及948相關聯之媒體可包括指定位置處的天氣資訊之10分鐘短片-具體而言，來自所謂的天氣預報頻道之電視頻道的對於紐約的5天預報。
在一項實例中，處理使用者查詢之短片可包括先前播送內容(其可自錄製品或自串流服務獲得)之時間提示部分。在一項實例中，虛擬助手可基於與語音輸入相關聯之使用者意圖及藉由搜尋關於可用媒體內容之詳細資訊(例如，包括所錄製節目之後設資料連同詳細時序資訊或關於串流內容之詳細資訊)識別此類內容。在一些實例中，使用者可不具有對某一內容之存取或可不具有對某一內容之訂用。在此等情況下，可(諸如)經由購買連結948提供內容以供購買。內容之花費可在選擇購買連結948或視訊連結946後自動自使用者賬戶抽取或向使用者賬戶收取。
圖10繪示使用虛擬助手控制電視互動及使用不同介面顯示相關聯資訊的例示性處理程序1000。在區塊1002處，可自使用者接收語音輸入。舉例而言，可在系統100之使用者器件102或遙控器106處接收語音輸入。在一些實例中，語音輸入(一些或全部語音輸入之資料表示)可傳輸至伺服器系統110及/或電視機上盒104及藉由伺服器系統110及/或電視機上盒104接收。回應於使用者起始語音輸入之接收，可在顯示器(諸如顯示器112)上顯示各種通知。舉例而言，可如上文參考圖4A至圖4E所論述顯示就緒確認、收聽確認、處理確認及/或命令接收確認。另外，可轉譯接收之使用者語音輸入，且可顯示轉譯。
再次參考圖10之處理程序1000，在區塊1004處，可基於語音輸入判定媒體內容。舉例而言，可判定(例如，藉由搜尋可用媒體內容或類似者)處理在虛擬助手處引導之使用者查詢的媒體內容。舉例而 言，可判定與圖4E之轉譯492(「現在正在播放什麼體育事件？」)相關的媒體內容。此媒體內容可包括使用者可觀看的一或多個電視頻道上所展示之即時體育事件。
在區塊1006處，可顯示具有可選媒體連結之第一尺寸之第一使用者介面。舉例而言，具有可選視訊連結512及可選文字連結514之媒體內容介面510可如圖5中所展示顯示於顯示器112上。如上文所論述，媒體內容介面510可具有較小尺寸以避免干擾背景視訊內容。
在區塊1008處，可接收對連結中之一者之選擇。舉例而言，可接收對連結512及/或連結514中之一者之選擇。在區塊1010處，可顯示具有與選擇相關聯之媒體內容的具有較大第二尺寸之第二使用者介面。舉例而言，可如圖6B中所展示顯示具有可選視訊連結620及詳細媒體資訊622之細節介面618。如上文所論述，細節介面618可具有較大尺寸以傳遞所要額外詳細媒體資訊。類似地，在選擇視訊連結620後，可如圖7B中所展示顯示具有視訊726之擴展媒體介面728。如上文所論述，擴展媒體介面728可仍具有較大尺寸以提供所要媒體內容至使用者。以此方式，本文中論述之各種介面可設定尺寸以容納所要內容(包括擴展成較大尺寸介面或收縮成較小尺寸介面)，同時以其他方式佔據有限畫面佔據面積。因此，處理程序1000可用於使用虛擬助手控制電視互動及使用不同介面顯示相關聯資訊。
在另一實例中，除背景視訊內容之上以外，較大尺寸介面可顯示於控制功能表之上。舉例而言，語音輸入介面836可如圖8B中所展示顯示於功能表830之上，且助手結果介面942可如圖9中所展示顯示於功能表830之上，而較小媒體內容介面510可如圖5中所展示顯示於視訊480之上。以此方式，可至少部分藉由背景內容之類型判定介面之尺寸(例如，介面所佔據之畫面佔據面積之量。
圖11繪示使用者器件102上之例示性電視媒體內容，該使用者器 件可包括具有觸控式螢幕246(或另一顯示器)之行動電話、平板電腦、遙控器或類似者。圖11繪示包括具有多個電視節目1152之TV清單的介面1150。介面1150可(例如)對應於使用者器件102上之特定應用程式，諸如電視控制應用程式、電視內容清單應用程式、網際網路應用程式或類似者。在一些實例中，使用者器件102上(例如，觸控式螢幕246上)所展示之內容可用於自與彼內容相關之語音輸入判定使用者意圖，且該使用者意圖可用於引起內容在另一器件及顯示器上(例如，電視機上盒104及顯示器112及/或揚聲器111上)之播放或顯示。舉例而言，使用者器件102上之介面1150中所展示之內容可用於消除使用者請求之歧義及自語音輸入判定使用者意圖，且經判定使用者意圖隨後可用於經由電視機上盒104播放或顯示媒體。
圖12繪示使用虛擬助手的例示性電視控制。圖12繪示介面1254，其可包括格式化為助手與使用者之間的交談式對話的虛擬助手介面。舉例而言，介面1254可包括提示使用者提出請求的助手問候語1256。隨後可轉譯後續接收之使用者語音，諸如經轉譯使用者語音1258，從而展示來回交談。在一些實例中，介面1254可回應於對起始語音輸入之接收的觸發(諸如按鈕按壓、鍵片語或類似者之觸發)出現在使用者器件102上。
在一項實例中，對經由電視機上盒104播放內容(例如，在顯示器112及揚聲器111上)的使用者請求可包括對使用者器件102上所展示之某物的不明確提及。經轉譯使用者語音1258(例如)包括對「彼」足球比賽之提及(「播放彼足球比賽。」)。僅根據語音輸入，所要特定足球比賽可不清楚。然而，在一些實例中，使用者器件102上所展示之內容可用於消除使用者請求之歧義及判定使用者意圖。在一項實例中，在使用者提出請求之前(例如，在介面1254出現在觸控式螢幕246上之前)於使用者器件102上所展示之內容可用於判定使用者意圖(如 同呈現於介面1254內之內容(諸如先前查詢及結果)可用於判定一樣)。在所說明之實例中，圖11之介面1150中所展示之內容可用於自播放「彼」足球比賽之命令判定使用者意圖。電視節目1152之TV清單包括多種不同節目，其中之一者標題為出現在頻道5上之「足球」。足球清單之出現可用於自說出的「彼」足球比賽判定使用者意圖。詳言之，使用者對「彼」足球比賽之提及可解析為出現在介面1150之TV清單中之足球節目。因此，虛擬助手可引起使用者所要之彼特定足球比賽之播放(例如，藉由使電視機上盒104調諧至適當頻道及展示比賽)。
在其他實例中，使用者可以多種其他方式提及介面1150中所展示之電視節目(例如，頻道8上的節目、新聞、戲劇節目、廣告、第一節目等)，且可基於所顯示內容類似地判定使用者意圖。應瞭解，與所顯示內容相關聯之後設資料(例如，TV節目描述)、模糊匹配技術、同義字匹配及類似者可進一步結合所顯示內容用以判定使用者意圖。舉例而言，術語「廣告」可匹配描述「付費節目安排」(例如，使用同義字及/或模糊匹配技術)來自展示「廣告」之請求判定使用者意圖。同樣，可在判定使用者意圖時分析對特定TV節目之描述。舉例而言，可在法庭戲之詳細描述中識別術語「法律」，且可基於與介面1150中所展示之內容相關聯之詳細描述自觀看「法律」節目之使用者請求判定使用者意圖。因此，所顯示內容及與其相關聯之資料可用於消除使用者請求之歧義及判定使用者意圖。
圖13繪示使用者器件102上之例示性圖像及視訊內容，該使用者器件可包括具有觸控式螢幕246(或另一顯示器)之行動電話、平板電腦、遙控器或類似者。圖13繪示包括相片及視訊之清單的介面1360。介面1360可(例如)對應於使用者器件102上之特定應用程式，諸如媒體內容應用程式、檔案導覽應用程式、儲存應用程式、遠端儲存管理 應用程式、攝影機應用程式或類似者。如所展示，介面1360可包括視訊1362、相簿1364(例如，多個相片之群組)及相片1366。如上文參考圖11及圖12所論述，使用者器件102上所展示之內容可用於自與彼內容相關之語音輸入判定使用者意圖。使用者意圖隨後可用於引起內容在另一器件及顯示器上(例如，在電視機上盒104及顯示器112及/或揚聲器111上)之播放或顯示。舉例而言，使用者器件102上之介面1360中所展示之內容可用於消除使用者請求之歧義及自語音輸入判定使用者意圖，且經判定使用者意圖隨後可用於經由電視機上盒104播放或顯示媒體。
圖14繪示使用虛擬助手的例示性媒體顯示控制。圖14繪示介面1254，其可包括格式化為助手與使用者之間的交談式對話的虛擬助手介面。舉例而言，介面1254可包括提示使用者提出請求的助手問候語1256。在該對話內，隨後可如圖14之實例所展示轉譯使用者語音。在一些實例中，介面1254可回應於對起始語音輸入之接收的觸發(諸如按鈕按壓、鍵片語或類似者)出現在使用者器件102上。
在一項實例中，對經由電視機上盒104播放媒體內容或顯示媒體(例如，在顯示器112及揚聲器111上)的使用者請求可包括對使用者器件102上所展示之某物的不明確提及。經轉譯使用者語音1468(例如)包括對「彼」視訊之提及(「展示彼視訊。」)。僅根據語音輸入，提及之特定視訊可不清楚。然而，在一些實例中，使用者器件102上所展示之內容可用於消除使用者請求之歧義及判定使用者意圖。在一項實例中，在使用者提出請求之前(例如，在介面1254出現在觸控式螢幕246上之前)於使用者器件120上所展示之內容可用於判定使用者意圖(如同出現在介面1254內之內容(諸如先前查詢及結果)可用於判定一樣)。在使用者語音1468之實例中，圖13之介面1360中所展示之內容可用於自展示「彼」視訊之命令判定使用者意圖。介面1360中之相片 及視訊清單包括多種不同像片及一視訊，包括視訊1362、相簿1354及相片1366。由於僅一個視訊出現在介面1360中(例如，視訊1362)，介面1360中之視訊1362之呈現可用於自說出的「彼」視訊判定使用者意圖。詳言之，使用者對「彼」視訊之提及可解析為出現在介面1360中之視訊1362(標題為「畢業典禮視訊」)。因此，虛擬助手可引起視訊1362之播放(例如，藉由引起將視訊1362自使用者器件102或遠端儲存器傳輸至電視機上盒104及引起開始播放)。
在另一實例中，經轉譯使用者語音1470包括對「彼」相簿之提及(「播放彼相簿之投影片。」)。僅根據語音輸入，提及之特定相簿可不清楚。使用者器件102上所展示之內容可再次用於消除使用者請求之歧義。詳言之，圖13之介面1360中所展示之內容可用於自播放「彼」相簿之投影片之命令判定使用者意圖。介面1360中之相片及視訊之清單包括相簿1354。介面1360中之相簿1364之出現可用於自說出的「彼」相簿判定使用者意圖。詳言之，使用者對「彼」相簿之提及可解析為出現在介面1360中之相簿1364(標題為「畢業典禮相簿」)。因此，回應於使用者語音1470，虛擬助手可引起顯示包括來自相簿1364之相片的投影片(例如，藉由引起相簿1364之相片自使用者器件102或遠端儲存器傳輸至電視機上盒104及引起開始相片之投影片)。
在又一實例中，經轉譯使用者語音1472包括對「最後一張」相片之提及(「在廚房電視上顯示最後一張相片。」)。僅根據語音輸入，提及之特定相片可不清楚。使用者器件102上所展示之內容可再次用於消除使用者請求之歧義。詳言之，圖13之介面1360中所展示之內容可用於自顯示「最後一張」相片之命令判定使用者意圖。介面1360中相片及視訊之清單包括兩個個別相片1366。介面1360中之相片1366之出現(及特定而言介面內之相片1366之出現次序)可用於自說出「最後一張」相片判定使用者意圖。詳言之，使用者對「最後一張」 相片之提及可解析為出現在介面1360之底部處之相片1366(日期為2014年6月21日)。因此，回應於使用者語音1472，虛擬助手可引起顯示介面1360中所展示之最後一張相片1366(例如，藉由引起最後一張相片1366自使用者器件102或遠端儲存器傳輸至電視機上盒104及引起顯示相片)。
在其他實例中，使用者可以多種其他方式提及介面1360中所展示之媒體內容(例如，最後兩張相片、全部視訊、全部相片、畢業典禮相簿、畢業典禮視訊、6月21日之相片等)，且可基於所顯示內容類似地判定使用者意圖。應瞭解，與所顯示內容相關聯之後設資料(例如，時間戳記、位置資訊、標題、描述等)、模糊匹配技術、同義字匹配及類似者可進一步結合所顯示內容用於判定使用者意圖。因此，所顯示內容及與其相關聯之資料可用於消除使用者請求之歧義及判定使用者意圖。
應理解，任何應用程式之任何應用程式介面中的任何類型之所顯示內容可用於判定使用者意圖。舉例而言，可在語音輸入中提及在網際網路瀏覽器應用程式中之網頁上所顯示的影像，且可分析所顯示網頁內容來識別所要影像。類似地，可藉由標題、內容類型、歌手、樂隊名稱或類似者在語音輸入中提及音樂應用程式中之音樂清單中的音樂曲目，且音樂應用程式中之所顯示內容(及在一些實例中，相關聯後設資料)可用於自語音輸入判定使用者意圖。如上文所論述，經判定使用者意圖隨後可用於經由另一器件(諸如經由電視機上盒104)引起媒體顯示或播放。
在一些實例中，可採用使用者識別、使用者鑑認及/或器件鑑認來判定是否可准許媒體控制、判定可用於顯示之媒體內容、判定存取權限及類似者。舉例而言，其可判定特定使用者器件(例如，使用者器件102)是否經授權來控制(例如)電視機上盒104上的媒體。可基於註 冊、配對、信任判定、驗證碼、安全問題、系統設定或類似者授權使用者器件。回應於判定特定使用者器件經授權，可准許嘗試控制電視機上盒104(例如，可回應於判定請求器件經授權以控制媒體而播放媒體內容)。相反，可忽略來自未經授權器件之媒體控制命令或請求，及/或可提示該等器件之使用者註冊其器件以供控制特定電視機上盒104之用。
在另一實例中，可識別特定使用者，且與使用者相關聯之個人資料可用於判定請求之使用者意圖。舉例而言，可基於語音輸入(諸如)藉由使用使用者之聲紋的話音辨識來識別使用者。在一些實例中，使用者可說出特定片語，其經分析用於話音辨識。在其他實例中，可使用話音辨識分析引導至虛擬助手之語音輸入請求來識別說話者。亦可基於語音輸入樣本之來源(例如，在使用者之個人器件102上)識別使用者。亦可基於密碼、驗證碼、功能表選擇或類似者識別使用者。隨後可基於經識別使用者之個人資料解譯自使用者接收之語音輸入。舉例而言，可基於來自使用者之先前請求、使用者所有之媒體內容、使用者器件上儲存之媒體內容、使用者偏好、使用者設定、使用者人口統計資料(例如，所說語言等)、使用者設定檔資訊、使用者付款方法或與特定經識別使用者相關聯之多種其他個人資訊判定語音輸入之使用者意圖。舉例而言，可基於個人資料消除提及最愛清單或類似者之語音輸入的歧義，且可識別使用者之個人最愛清單。可同樣基於使用者識別消除提及「我的」相片、「我的」視訊、「我的」節目或類似者之語音輸入的歧義，以正確識別與經識別使用者相關聯之相片、視訊及節目(例如，儲存於個人使用者器件上之相片或類似者)。類似地，可消除請求內容之購買的語音輸入的歧義，以判定針對購買應收取費用的經識別使用者之付款方法(與另一使用者之付款方法相對)。
在一些實例中使用者鑑認可用於判定是否允許使用者存取媒體內容、購買媒體內容或類似者。舉例而言，話音辨識可用於驗證特定使用者之身分識別(例如，使用其聲紋)，以准許使用者使用使用者之付款方法進行購買。類似地，密碼或類似者可用於鑑認使用者以准許購買。在另一實例中，話音辨識可用於驗證特定使用者之身分識別，以判定是否允許使用者觀看特定節目(例如，具有特定家長指導分級之節目、具有特定年齡適合性分級之電影或類似者)。舉例而言，可基於指示請求者並非能夠觀看此內容之授權使用者(例如，家長)的話音辨識拒絕兒童對於特定節目之請求。在其他實例中，話音辨識可用於判定使用者是否具有對特定訂用內容之存取(例如，基於話音辨識限制對高級頻道內容之存取)。在一些實例中，使用者可說出特定片語，其經分析用於話音辨識。在其他實例中，可使用話音辨識分析引導至虛擬助手之語音輸入請求來識別說話者。因此，可回應於使用者以多種方式中之任一者經授權的第一判定播放某一媒體內容。
圖15繪示與行動使用者器件及媒體顯示器件上之結果的例示性虛擬助手互動。在一些實例中，虛擬助手可對一個以上器件(對使用者器件102以及電視機上盒104)提供資訊及控制。此外，在一些實例中，用於使用者器件102上之控制及資訊的同一虛擬助手介面可用於發佈控制電視機上盒104上之媒體的請求。因而，虛擬助手系統可判定在使用者器件102上還是在電視機上盒104上顯示結果或執行任務。在一些實例中，當採用使用者器件102控制電視機上盒104時，可藉由在使用者器件102上(例如，觸控式螢幕246上)顯示資訊來將與電視機上盒104相關聯之顯示器(例如，顯示器112)上之虛擬助手介面侵入最小化。在其他實例中，可僅在顯示器112上顯示虛擬助手資訊，或可在使用者器件102及顯示器112兩者上顯示虛擬助手資訊。
在一些實例中，可作出關於應直接在使用者器件102上還是在與 電視機上盒104相關聯之顯示器112上顯示虛擬助手查詢之結果的判定。在一項實例中，回應於判定查詢之使用者意圖包括對於資訊之請求，可在使用者器件102上顯示資訊性回應。在另一實例中，回應於判定查詢之使用者意圖包括播放媒體內容之請求，可經由電視機上盒104播放回應於查詢之媒體內容。
圖15繪示具有虛擬助手與使用者之間的交談式對話實例的虛擬助手介面1254。助手問候語1256可提示使用者提出請求。在第一查詢中，經轉譯使用者語音1574(其亦可以其他方式鍵入或輸入)包括對與所顯示媒體內容相關聯之資訊性回答的請求。詳言之，經轉譯使用者語音1574查詢誰在參與足球比賽，該足球比賽可(例如)展示於使用者器件102上之介面上(例如，圖11之介面1150中所列出)或顯示器112上(例如，圖5之介面510中所列出或作為圖7B之顯示器112上之視訊726播放)。可基於所顯示媒體內容判定經轉譯使用者語音1574之使用者意圖。舉例而言，可基於使用者器件102上或顯示器112上展示之內容識別所討論之特定足球比賽。經轉譯使用者語音1574之使用者意圖可包括獲得詳述基於所顯示內容識別之參與足球比賽之團隊的資訊性回答。回應於判定使用者意圖包括對於資訊性回答的請求，系統可判定在圖15中之介面1254內(與在顯示器112上相反)顯示回應。在一些實例中，可基於與所顯示內容相關聯之後設資料(例如，基於電視清單中之足球比賽之描述)判定對查詢之回應。如所展示，因此，助手回應1576可在使用者器件102之觸控式螢幕246上顯示於介面1254中，從而識別參與比賽之α隊及ξ隊。因此，在一些實例中，可基於判定查詢包括資訊性請求將資訊性回應顯示於使用者器件102上之介面1254內。
然而，介面1254中之第二查詢包括媒體請求。詳言之，經轉譯使用者語音1578請求將所顯示媒體內容更換為「該比賽」。可基於所 顯示內容判定經轉譯使用者語音1578之使用者意圖(例如，來識別使用者想要哪一比賽)，該所顯示內容諸如圖5之介面510中所列出之比賽、圖11之介面1150中所列出之比賽、先前查詢中(例如，經轉譯使用者語音1574中)提及之比賽或類似者。因此，經轉譯使用者語音1578之使用者意圖可包括將所顯示內容更換成特定比賽-本文中為α隊與ξ隊之比賽。在一項實例中，比賽可顯示於使用者器件102上。然而，在其他實例中，基於包括播放媒體內容之請求的查詢，可經由電視機上盒104展示比賽。詳言之，回應於判定使用者意圖包括播放媒體內容之請求，系統可判定經由電視機上盒104在顯示器112上(與圖15中在介面1254內相反)顯示媒體內容結果。在一些實例中，確認虛擬助手之意欲動作的回應或釋義可展示於介面1254中或顯示器112上(例如，「更換成足球比賽。」)。
圖16繪示與媒體顯示器件及行動使用者器件上之媒體結果的例示性虛擬助手互動。在一些實例中，虛擬助手可提供對使用者器件102及電視機上盒104兩者上之媒體的存取。此外，在一些實例中，用於使用者器件102上之媒體的同一虛擬助手介面可用於發佈對於電視機上盒104上之媒體的請求。因而，虛擬助手系統可判定經由電視機上盒104在使用者器件102上還是在顯示器112上顯示媒體結果。
在一些實例中，可基於媒體結果格式、使用者偏好、預設設定、請求自身中之表達命令或類似者作出關於在器件102上還是在顯示器112上顯示媒體的判定。舉例而言，對查詢之媒體結果之格式可用於判定依據預設(例如，在無具體指令之情況下)在哪一器件上顯示媒體結果。電視節目可更適合於在電視上之顯示，大格式視訊可更適合於電視上之顯示，縮圖相片可更適合於使用者器件上之顯示，小格式網站視訊可更適合於使用者器件上之顯示，且各種其他媒體格式可更適合於相對較大電視螢幕抑或相對較小使用者器件顯示器上之顯 示。因此，回應於應在特定顯示器上顯示媒體內容之判定(例如，基於媒體格式)，媒體內容可依據預設顯示於彼特定顯示器上。
圖16繪示具有與播放或顯示媒體內容相關之查詢之實例的虛擬助手介面1254。助手問候語1256可提示使用者提出請求。在第一查詢中，經轉譯使用者語音1680包括展示足球比賽之請求。如在上文所論述之實例中，可基於所顯示內容判定經轉譯使用者語音1680之使用者意圖(例如，來識別使用者想要哪一比賽)，該所顯示內容諸如圖5之介面510中所列出之比賽、圖11之介面1150中所列出之比賽、先前查詢中提及之比賽或類似者。因此，經轉譯使用者語音1680之使用者意圖可包括顯示可(例如)在電視上播送之特定足球比賽。回應於判定使用者意圖包括顯示經格式化以用於電視之媒體(例如，經電視播送足球比賽)的請求，系統可自動判定經由電視機上盒104在顯示器112上(與在使用者器件102自身上相反)顯示所要媒體。虛擬助手系統隨後可引起電視機上盒104調諧至足球比賽且將其展示於顯示器112上(例如，藉由執行所需任務及/或發送適當命令)。
然而，在第二查詢中，經轉譯使用者語音1682包括展示團隊選手之圖像(例如，「α隊」之圖像)的請求。如在上文所論述之實例中，可判定經轉譯使用者語音1682之使用者意圖。經轉譯使用者語音1682之使用者意圖可包括執行對與「α隊」相關聯之圖像的搜尋(例如，網站搜尋)及顯示所得圖像。回應於判定使用者意圖包括顯示可以縮圖格式呈現之媒體或與網站搜尋相關聯之媒體或無特定格式之其他非特定媒體的請求，系統可自動判定在觸控式螢幕246上於使用者器件102之介面1254中顯示所要媒體結果(與經由電視機上盒104在顯示器112上顯示所得圖像相反)。舉例而言，如所展示，縮圖相片1684可回應於使用者查詢顯示於使用者器件102上介面1254內。因此，虛擬助手系統可引起依據預設將某一格式之媒體或可以某一格式(例如，以縮 圖群組)呈現之媒體顯示於使用者器件102上。
應瞭解，在一些實例中，使用者語音1680中提及之足球比賽可展示於使用者器件102上，且相片1684可經由電視機上盒104展示於顯示器112上。然而，可基於媒體格式自動判定用於顯示之預設器件，藉此簡化使用者之媒體命令。在其他實例中，可基於使用者偏好、預設設定、最近用於顯示內容之器件、識別使用者及與彼使用者相關聯之器件的話音辨識或類似者判定用於顯示請求之媒體內容的預設器件。舉例而言，使用者可設定偏好或可將預設組態設定成經由電視機上盒104在顯示器112上顯示某些類型之內容(例如，視訊、投影片、電視節目等)及在使用者器件102之觸控式螢幕246上顯示其他類型之內容(例如，縮圖、相片、網站視訊等)。類似地，可將偏好或預設組態設定成藉由在一個器件或另一器件上顯示內容來回應某些查詢。在另一實例中，除非使用者另有指示，否則可將全部內容顯示於使用者器件102上。
在其他實例中，使用者查詢可包括在特定顯示器上顯示內容之命令。舉例而言，圖14之使用者語音1472包括在廚房電視上顯示相片之命令。因此，系統可引起相片在與使用者之廚房相關聯之電視顯示器上的顯示，此與在使用者器件102上顯示相片相反。在其他實例中，使用者可以多種其他方式(例如，在TV上、在大螢幕上、在客廳中、在臥室中、在我的平板電腦上、在我的電話上等)聽寫將使用哪一顯示器件。因此，可以多種不同方式判定將用於顯示虛擬助手查詢之媒體內容結果的顯示器件。
圖17繪示基於接近度的例示性媒體器件控制。在一些實例中，使用者可在同一家庭內或同一網路上具有多個電視及電視機上盒。舉例而言，家庭可具有設定在客廳中之一電視及機上盒、設定在臥室中之另一電視及機上盒及設定在廚房中之另一電視及機上盒。在其他實 例中，多個機上盒可連接至同一網路，諸如在公寓或辦公樓中之共同網路。儘管使用者可針對特定機上盒配對、連接或以其他方式授權遙控器106及使用者器件102以避免未經授權存取，但在其他實例中，遙控器及/或使用者器件可用於控制一個以上機上盒。使用者可(例如)使用單一使用者器件102控制臥室中、客廳中及廚房中之機上盒。使用者亦可(例如)使用單一使用者器件102控制其所有之公寓中的其所有之機上盒以及控制鄰居之公寓中的鄰居之機上盒(例如，與鄰近共用來自使用者器件102之內容，諸如在鄰近之TV上展示儲存於使用者器件102上之相片之投影片)。因為使用者可使用單一使用者器件102控制多個不同的機上盒，故系統可判定向多個機上盒中之哪一機上盒發送命令。同樣，因為家庭可具有可操作多個機上盒之多個遙控器106，故系統可類似地判定向多個機上盒中之哪一機上盒發送命令。
在一項實例中，器件之接近度可用於判定向多個機上盒中之哪一者發送命令(或在哪一顯示器上展示請求之媒體內容)。可判定使用者器件102或遙控器106與多個機上盒中之每一者之間的接近度。隨後可將發佈之命令發送至最靠近之機上盒(或可將請求之媒體內容顯示於最靠近之顯示器上)。可以多種方式(諸如飛行時間量測(例如，使用射頻)、藍芽LE、電子聲脈波信號(electronic ping signal)、接近度感測器、聲音傳播量測或類似者)中之任一者判定(或至少粗略估計)接近度。隨後可比較所量測的或粗略估計的距離，且可向具有最短距離之器件發佈命令(例如，最靠近機上盒)。
圖17繪示包括第一機上盒1792第一顯示器1786及第二機上盒1794與第二顯示器1788的多器件系統1790。在一項實例中，使用者可自使用者器件102發佈命令來顯示媒體內容(例如，不必指定在何處或在哪一器件上)。隨後可判定(或粗略估計)至第一機上盒1792之距離1795及至第二機上盒1794之距離1796。如所展示，距離1796可大於距 離1795。基於接近度，可將來自使用者器件102之命令發佈至作為最靠近器件及最可能器件之第一機上盒1792來匹配使用者意圖。在一些實例中，單一遙控器106亦可用於控制一個以上機上盒。可基於接近度判定在給定時間處用於控制之所要器件。可判定(或粗略估計)至第二機上盒1794之距離1797及至第一機上盒1792之距離1798。如所展示，距離1798可大於距離1797。基於接近度，可將來自遙控器106之命令發佈至作為最靠近器件及最可能器件之第二機上盒1794來匹配使用者意圖。距離量測可定期地或隨每一命令再新來適應(例如)使用者移動至不同房間及想要控制不同器件。
應理解，使用者可針對命令指定不同器件，在一些情況下無視接近度。舉例而言，可用顯示器件之清單可顯示於使用者器件102上(例如，依據設定名稱、指定房間或類似者列出第一顯示器1786及第二顯示器1788，或依據設定名稱、指定房間或類似者列出第一機上盒1792及第二機上盒1794)。使用者可自清單選擇器件中之一者，且可隨後將命令發送至所選器件。隨後可藉由在所選器件上顯示所要媒體來處置在使用者器件102處發佈之對媒體內容之請求。在其他實例中，使用者可作為話語命令(例如，在廚房電視上展示比賽、在臥室中更換至卡通頻道等)之部分說出所要器件。
在其他實例中，可基於與特定器件相關聯之狀態資訊判定用於展示請求之媒體內容的預設器件。舉例而言，可判定頭戴式耳機(或耳機)是否附接至使用者器件102。回應於判定頭戴式耳機在接收到顯示媒體內容之請求時附接至使用者器件102，請求之內容可依據預設(例如，假定使用者在使用者器件102上而不在電視上取用內容)顯示於使用者器件102上。回應於判定頭戴式耳機在接收到顯示媒體內容之請求時未附接至使用者器件102，請求之內容可根據本文中論述之各種判定方法中之任一者顯示於使用者器件102上抑或電視上。其他 器件狀態資訊可類似地用於判定應將請求之媒體內容顯示於使用者器件102還是機上盒104上，該狀態資訊諸如使用者器件102或機上盒104周圍之環境照明、其他器件與使用者器件102或機上盒104之接近度、使用者器件102之定向(例如，橫向定向可能更可能指示使用者器件102上之所要觀看)、機上盒104之顯示器狀態(例如，在睡眠模式中)、自從特定器件上之最後一次互動以後的時間或使用者器件102及/或機上盒104之多種其他狀態指示符中之任一者。
圖18繪示使用虛擬助手及多個使用者器件控制電視互動的例示性處理程序1800。在區塊1802處，可在具有第一顯示器之第一器件處自使用者接收語音輸入。舉例而言，可在系統100之使用者器件102或遙控器106處自使用者接收語音輸入。在一些實例中，第一顯示器可包括使用者器件102之觸控式螢幕246或與遙控器106相關聯之顯示器。
在區塊1804處，可基於第一顯示器上所顯示之內容自語音輸入判定使用者意圖。舉例而言，諸如圖11之介面1150中之電視節目1152或圖13之介面1360中之相片及視訊的內容可經分析及用於判定語音輸入之使用者意圖。在一些實例中，使用者可以不明確的方式提及第一顯示器上展示之內容，且可藉由分析第一顯示器上展示之內容以解析該等提及來消除該等提及之歧義(例如，判定「彼」視訊、「彼」相簿、「彼」比賽或類似者之使用者意圖)，如上文參考圖12及圖14所論述。
再次參考圖18之處理程序1800，在區塊1806處，可基使用者意圖判定媒體內容。舉例而言，可基於使用者意圖識別特定視訊、相片、相簿、電視節目、體育事件、音樂曲目或類似者。在上文所論述之圖11及圖12之實例中，舉例而言，可基於提及圖11之介面1150中所展示孩子「彼」足球比賽的使用者意圖識別頻道5上展示之特定足球 比賽。在上文所論述之圖13及圖14之實例中，可基於自圖14之語音輸入實例判定的使用者意圖識別標題為「畢業典禮視訊」之特定視訊1362、標題為「畢業典禮相簿」之特定相簿1364或特定相片1366。
再次參考圖18之處理程序1800，在區塊1808處，可在與第二顯示器相關聯之第二器件上播放媒體內容。舉例而言，可經由電視機上盒104在具有揚聲器111之顯示器112上播放判定之媒體內容。播放媒體內容可包括調諧至特定電視頻道、播放特定視訊、展示相片之投影片、顯示特定相片、播放特定音訊曲目或電視機上盒104或另一器件上之類似者。
在一些實例中，可作出關於應將引導至虛擬助手之對語音輸入之回應顯示於與第一器件(例如，使用者器件102)相關聯之第一顯示器還是與第二器件(例如，電視機上盒104)相關聯之第二顯示器上的判定。舉例而言，如上文參考圖15及圖16所論述，適合於較小螢幕上之顯示的資訊性回答或媒體內容可顯示於使用者器件102上，而適合於較大螢幕上之顯示的媒體回應或媒體內容可顯示於與機上盒104相關聯之顯示器上。如上文參考圖17所論述，在一些實例中，使用者器件102與多個機上盒之間的距離可用於判定在哪一機上盒上播放媒體內容或向哪一機上盒發佈命令。可類似地作出各種其他測定以提供多個器件可互動之方便及使用者友好之經歷。
在一些實例中，如上文所論述之使用者器件102上展示之內容可用於通知語音輸入之解譯，顯示器112上展示之內容可同樣用於通知語音輸入之解譯。詳言之，與電視機上盒104相關聯之顯示器上展示之內容可連同與彼內容相關聯之後設資料用於自語音輸入判定使用者意圖、消除使用者查詢之歧義、回應內容相關查詢或類似者。
圖19繪示具有關於背景中展示之視訊480之虛擬助手查詢的例示性語音輸入介面484(上文所描述)。在一些實例中，使用者查詢可包 括關於顯示器112上展示之媒體內容的問題。舉例而言，轉譯1916包括請求女演員之識別的查詢(「彼等女演員是誰」)。顯示器112上展示之內容連同後設資料或關於該內容之其他描述性資訊可用於自與彼內容相關之語音輸入判定使用者意圖以及判定對查詢之回應(包括資訊性回應以及提供媒體選擇至使用者之媒體回應兩者的回應)。舉例而言，視訊480、視訊480之描述、視訊480之人物及演員清單、視訊480之分級資訊、視訊480之內容類型資訊及與視訊480相關聯之多種其他描述性資訊可用於消除使用者請求之歧義及判定對使用者查詢之回應。相關聯後設資料可包括(例如)人物1910、人物1912及人物1914之識別資訊(例如，人物名稱連同出演該等人物之女演員之名稱)。任何其他內容之後設資料可類似地包括與顯示器上展示之內容或顯示器上之媒體內容之觀看歷史(例如，最近顯示之媒體)相關聯之標題、描述、人物清單、演員清單、選手清單、內容類型、製作人名稱、導演名稱或顯示排程。
在一項實例中引導至虛擬助手之使用者查詢可包括對顯示器112上所展示之某物的不明確提及。轉譯1916(例如)包括對「彼等」女演員之提及(「彼等女演員是誰」)。僅根據語音輸入，使用者所詢問之特定女演員可不清楚。然而，在一些實例中，顯示器112上所展示之內容及相關聯後設資料可用於消除使用者請求之歧義及判定使用者意圖。在所說明之實例中，顯示器112上所展示之內容可用於自對「彼等」女演員之提及判定使用者意圖。在一項實例中，電視機上盒104可識別正播放之內容連同與該內容相關聯之細節。在此情況下，電視機上盒104可識別視訊480之標題連同多種描述性內容。在其他實例中，可展示可結合相關聯後設資料用於判定使用者意圖的電視節目、體育事件或其他內容。另外，在本文中論述之各種實例中之任一者中，相比替代者，語音辨識結果及意圖判定可更重視與所顯示內容相 關聯之術語。舉例而言，當彼等演員出現在螢幕上時(或當正播放其出現之節目時)，可更重視螢幕人物之演員名稱，該等名稱可提供用於與所顯示內容相關聯之可能使用者請求之精確語音辨識及意圖判定。
在一項實例中，與視訊480相關聯之人物及/或演員清單可用於識別在視訊480中出現之全部或大部分主要女演員，其可包括女演員1910、1912及1914。可將經識別之女演員作為可能結果返回(當後設資料解析度低下時，包括較少或額外女演員)。然而，在另一實例中，與視訊480相關聯之後設資料可包括在給定時間處出現在銀幕上之男演員及女演員之識別，且可自彼後設資料判定在查詢時出現的女演員(例如，具體而言識別女演員1910、1912及1914)。在又一實例中，臉部辨識應用程式可用於自顯示器112上所展示之影像識別女演員1910、1912及1914。在其他實例中，與視訊480相關聯之各種其他後設資料及各種其他辨識途徑可用於在提及「彼等」女演員時識別使用者可能意圖。
在一些實例中，顯示器112上所展示之內容可在查詢之提交及回應之判定期間變化。因而，媒體內容之觀看歷史可用於判定使用者意圖及判定對查詢之回應。舉例而言，若視訊480在產生對查詢之回應之前移動至另一視圖(例如，具有其他人物)，則可基於說出查詢時使用者之視圖(例如，在使用者起始查詢時螢幕上展示之人物)判定查詢之結果。在一些情況下，使用者可暫停播放媒體以發佈查詢，且暫停時展示之內容可與相關聯後設資料一起用於判定使用者意圖及對查詢之回應。
考慮到判定之使用者意圖，可將查詢之結果提供至使用者。圖20繪示包括助手回應2020之例示性助手回應介面2018，該助手回應可包括自圖19之轉譯1916之查詢判定的回應。助手回應2020可包括(如 所展示)視訊480中之每一女演員之名稱及其相關聯人物的清單(「女演員Jennifer Jones出演人物Blanche；女演員Elizabeth Arnold出演人物Julia；且女演員Whitney Davidson出演人物Melissa。」)。回應2020中之所列出女演員及人物可對應於顯示器112上出現的人物1910、1912及1914。如上所述，在一些實例中，顯示器112上所展示之內容可在查詢之提交及回應之判定期間變化。因而，回應2020可包括關於可能不再出現在顯示器112上之內容或人物的資訊。
如同顯示器112上所顯示之其他介面，助手回應介面2018可佔據最小量之畫面佔據面積，同時提供充足空間來傳遞所要資訊。在一些實例中，如同顯示器112上之介面中所顯示的其他文字，助手回應2020可自顯示器112之底部向上捲動至圖20中所展示之位置中、顯示持續某一時間量(例如，基於回應之長度之延遲)及向上捲動離開視圖。在其他實例中，介面2018可在延遲之後朝下滑動離開視圖。
圖21及圖22繪示基於顯示器112上所展示之內容判定使用者意圖及回應於查詢的另一實例。圖21繪示具有針對與視訊480相關聯之媒體內容之虛擬助手查詢的例示性話語輸入介面484。在一些實例中，使用者查詢可包括對於與顯示器112上所展示之媒體相關聯之媒體內容的請求。舉例而言，使用者可(例如)基於人物、演員、內容類型或類似者請求與特定媒體相關聯之其他電影、電視節目、體育事件或類似者。舉例而言，轉譯2122包括請求與視訊480中之一女演員相關聯之其他媒體的查詢，該查詢藉由其在視訊480中之人物名稱提及(「Blanche另外出演了什麼？」)。顯示器112上所展示之內容連同後設資料或關於該內容之其他描述性資訊可再次用於自與彼內容相關之語音輸入判定使用者意圖以及判定對查詢之回應(資訊性的抑或產生媒體選擇)。
在一些實例中，引導至虛擬助手之使用者查詢可包括使用人物 之名稱、演員之名稱、節目之名稱、選手之名稱或類似者的不明確提及。在無顯示器112上所展示之內容及其相關聯後設資料之上下文的情況下，可能難以精確解析此類提及。轉譯2122(例如)包括對來自視訊480之名稱為「Blanche」之人物的提及。僅根據語音輸入，使用者所詢問之特定女演員或其他個體可不清楚。然而，在一些實例中，顯示器112上所展示之內容及相關聯後設資料可用於消除使用者請求之歧義及判定使用者意圖。在所說明之實例中，顯示器112上所展示之內容及相關聯後設資料可用於自人物名稱「Blanche」判定使用者意圖。在此情況下，與視訊480相關聯之人物清單可用於判定「Blanche」可能指代視訊480中之人物「Blanche」。在另一實例中，詳細後設資料及/或臉部辨識可用於判定具有名稱「Blanche」之人物出現在螢幕上(或在使用者查詢之起始時出現在螢幕上)，從而得出與彼人物相關聯之女演員為使用者查詢之最可能意圖。舉例而言，可判定人物1910、1912及1914出現在顯示器112上(或在使用者查詢之起始時出現在顯示器112上)，且隨後可提及其相關聯人物名稱以判定提及人物Blanche之查詢之使用者意圖。演員清單隨後可用於識別出演Blanche之女演員，且可進行搜尋以識別該經識別女演員出現之其他媒體。
考慮到經判定使用者意圖(例如，人物提及「Blanche」之解析)及對查詢之結果之判定(例如，與出演「Blanche」之女演員相關聯之其他媒體)，可將回應提供至使用者。圖22繪示包括可回應於圖21之轉譯2122之查詢的助手文字回應2226及可選視訊連結2228的例示性助手回應介面2224。助手文字回應2226可包括(如所展示)引入可選視訊連結2228的對使用者請求之釋義。助手文字回應2226亦可包括使用者查詢之歧義消除之指示-詳言之，將女演員Jennifer Jones識別為出演視訊480中之人物Blanche。此類釋義可向使用者確認虛擬助手正確地 解譯了使用者查詢且正提供所要結果。
助手回應介面2224亦可包括可選視訊連結2228。在一些實例中，可提供各種類型之媒體內容來作為虛擬助手查詢之結果，包括電影(例如，介面2224之電影A及電影B)。作為查詢之結果顯示之媒體內容可包括使用者可獲得以供取用(免費、購買或作為訂用之部分)的媒體。使用者可選擇所顯示之媒體來觀看或取用所得內容。舉例而言，使用者可選擇可選視訊連結2228中之一者(例如，使用遙控器、話音命令或類似者)來觀看女演員Jennifer Jones出現之其他電影中之一者。回應於對可選視訊連結2228中之一者之選擇，可播放與該選擇相關聯之視訊，從而替換顯示器112上之視訊480。因此，所顯示之媒體內容及相關聯後設資料可用於自語音輸入判定使用者意圖，且在一些實例中，可因此提供可播放媒體。
應理解，使用者可在形成查詢時提及演員、選手、人物、位置、團隊、體育事件細節、電影主題或與所顯示之內容相關聯之多種其他資訊，且虛擬助手系統可類似地基於所顯示內容及相關聯後設資料消除此類請求的歧義及判定使用者意圖。同樣，應理解，在一些實例中，結果可包括與查詢相關聯之媒體建議，諸如與為查詢之主體的個人相關聯之電影、電視節目或體育事件(無論使用者是否具體請求此媒體內容)。
此外，在一些實例中，使用者查詢可包括對與媒體內容自身相關聯之資訊的請求，諸如關於人物、劇集、電影情節、先前場景或類似者的查詢。如同上文所論述之實例，所顯示之內容及相關聯後設資料可用於自此等查詢判定使用者意圖及判定回應。舉例而言，使用者可請求對人物之描述(例如，「Blanche在此電影中做了什麼？」)。虛擬助手系統隨後可自與所顯示之內容相關聯之後設資料識別關於人物之請求之資訊，諸如人物描述或角色(例如，「Blanche為律師群組中 之一者且在Hartford中被稱為麻煩製造者。」)。類似地，使用者可請求劇集概要(例如，「最後一集發生了什麼？」)，且虛擬助手系統可搜尋及提供對該劇集之描述。
在一些實例中，顯示器112上所顯示之內容可包括功能表內容，且此功能表內容可類似地用於判定語音輸入之使用者意圖及回應使用者查詢。圖23A至圖23B繪示節目功能表830的例示性頁。圖23A繪示媒體選項832之第一頁，且圖23B繪示媒體選項832之第二頁(其可包括擴展到單一頁以外的內容清單中之連續的下一頁)。
在一項實例中，播放內容之使用者請求可包括對顯示器112上功能表830中展示之某物的不明確提及。舉例而言，查看功能表830之使用者可請求觀看「彼」足球比賽、「彼」籃球賽事、真空吸塵器廣告、法律節目或類似者。僅根據語音輸入，所要特定節目可不清楚。然而，在一些實例中，顯示器112上所展示之內容可用於消除使用者請求之歧義及判定使用者意圖。在所說明之實例中，功能表830中之媒體選項(在一些實例中，連同與媒體選項相關聯之後設資料)可用於自包括不明確提及之命令判定使用者意圖。舉例而言，可將「彼」足球比賽解析為體育頻道上之足球比賽。可將「彼」籃球比賽解析為學院體育頻道上之籃球比賽。可將真空吸塵器廣告解析為付費安排節目(例如，基於與描述真空吸塵器之節目相關聯之)。可基於與節目相關聯之後設資料及/或同義字匹配、模糊匹配或其他匹配技術將法律節目解析為法庭戲。因此，顯示器112上功能表830中之各種媒體選項832之出現可用於消除使用者請求之歧義。
在一些實例中，所顯示之功能表可藉由游標、操縱桿、箭頭、按鈕、手勢或類似者導覽。在此等情況下，可針對所選項目展示焦點。舉例而言，所選項目可以粗體展示、加下劃線、用邊界勾勒、以大於其他功能表項目之尺寸展示、藉由陰影展示、藉由反射展示、藉 由光暈展示及/或藉由任何其他特徵展示來強調選擇哪一功能表項目及哪一功能表項目具有焦點。舉例而言，圖23A中之所選媒體選項2330可具有焦點而作為當前所選媒體選項，且其藉由較大的加下劃線類型及邊界展示。
在一些實例中，播放內容或選擇功能表項目之請求可包括對具有焦點之功能表項目之不明確提及。舉例而言，查看圖23A之功能表830之使用者可請求播放「彼」節目(例如，「播放彼節目。」)。類似地，使用者可請求與具有焦點之功能表項目相關聯之各種其他命令，諸如播放、刪除、隱藏、提醒我觀看、記錄或類似者。僅根據語音輸入，所要之特定功能表項目或節目可不清楚。然而，顯示器112上所展示之內容可用於消除使用者請求之歧義及判定使用者意圖。詳言之，所選媒體選項2330在功能表830中具有焦點之事實可用於識別提及「彼」節目之命令中之任一者之所要媒體主題、無主題之命令(例如，播放、刪除、隱藏等)或提及具有焦點之媒體內容的任何其他不明確命令。因此，具有焦點之功能表項目可用於自語音輸入判定使用者意圖。
如同可用於消除使用者請求之歧義的媒體內容之觀看歷史(例如，在使用者起始請求時所顯示但之後掠過之內容)，先前所顯示之功能表或搜尋結果內容可類似地用於在繼續至(例如)稍後功能表或搜尋結果內容之後消除稍後之使用者請求。舉例而言，圖23B繪示具有額外媒體選項832之功能表830之第二頁。使用者可前進至圖23B中所繪示之第二頁，但返回提及圖23A中所繪示之第一頁中所展示的內容(例如，圖23A中所展示之媒體選項832)。舉例而言，儘管已移動至功能表830之第二頁上，但使用者可請求觀看「彼」足球比賽、「彼」籃球比賽或法律節目-該等所有比賽或節目為最近在功能表830之先前頁上所顯示之媒體選項832。此類提及可不明確，但來自功能表830之 第一頁的最近所顯示之功能表內容可用於判定使用者意圖。詳言之，可分析圖23A之最近所顯示媒體選項832以識別不明確實例請求中所提及之具體足球比賽、籃球比賽或法庭戲。在一些實例中，可基於內容顯示之最近程度對結果具有傾向性(例如，相對於較早查看之結果，重視最近查看之結果頁)。以此方式，最近在顯示器112上所展示之內容之觀看歷史可用於判定使用者意圖。應理解，可使用任何最近所顯示之內容，諸如先前所顯示之搜尋結果、先前所顯示之節目、先前所顯示之功能表或類似者。此可允許使用者返回提及其較早所見之某物而無需尋找及導覽至其看見該物之具體視圖。
在其他實例中，顯示器112上之功能表或結果清單中所展示之各種顯示提示可用於消除使用者請求之歧義及判定使用者意圖。圖24繪示劃分類別之例示性媒體功能表，該等類別中之一者具有焦點(電影)。圖24繪示類別介面2440，其可包括包括TV選項2442、電影選項2444及音樂選項2446之分類媒體選項之轉盤樣式介面。如所展示，僅部分顯示音樂類別，且轉盤介面可偏移以如同在轉盤中旋轉媒體一樣來向右邊顯示額外內容(例如，如藉由箭頭所指示)。在所說明之實例中，電影類別具有如藉由加下劃線之標題及邊界所指示的焦點，但可以多種其他方式中之任一者指示焦點(例如，使得該類別較大以看似比其他類別更靠近使用者、新增光暈等)。
在一些實例中，播放內容或選擇功能表項目之請求可包括對項目群組中之功能表項目的不明確提及(諸如類別)。舉例而言，查看類別介面2440之使用者可請求播放足球節目(「播放足球節目。」)。僅根據語音輸入，所要之特定功能表項目或節目可不清楚。此外，查詢可解析成顯示在顯示器112上之一個以上節目。舉例而言，對於足球節目之請求可提及TV節目類別中所列出之足球比賽抑或電影類別中所列出之足球電影。顯示器112上所展示之內容(包括顯示提示)消除 使用者請求之歧義及判定使用者意圖。詳言之，電影類別在類別介面2440中具有焦點之事實可用於識別所要之特定足球節目，考慮到電影類別上之焦點，其可能為足球電影。因此，如顯示器112上所展示具有焦點之媒體之類別(或媒體之任何其他分組)可用於自語音輸入判定使用者意圖。亦應瞭解，使用者可提出與類別相關聯之各種其他請求，諸如請求某些類別內容之顯示(例如，為我展示喜歌劇電影、為我展示恐怖電影等)。
在其他實例中，使用者可以多種其他方式提及顯示器112上所展示之功能表或媒體項目，且可類似地基於所顯示之內容判定使用者意圖。應瞭解，與所顯示內容相關聯之後設資料(例如，TV節目描述、電影描述等)、模糊匹配技術、同義字匹配及類似者可進一步結合所顯示內容用於自語音輸入判定使用者意圖。可因此適應呈多種形式之使用者請求(包括自然語言請求)，且可根據本文中論述之各種實例判定使用者意圖。
應理解，可在判定使用者意圖時單獨使用或結合使用者器件102上或與遙控器106相關聯之顯示器上所顯示之內容使用顯示器112上所顯示之內容。同樣，應理解，可在通信地耦接至電視機上盒104之多種器件中之任一者處接收虛擬助手查詢，且不論哪一器件接收該查詢，顯示器112上所顯示之內容可用於判定使用者意圖。查詢之結果可同樣顯示於顯示器112上或另一顯示器上(例如，使用者器件102上)。
另外，在本文中論述之各種實例中之任一者中，虛擬助手系統可導覽功能表及選擇功能表選項而無需使用者特別開啟功能表及導覽至功能表項目。舉例而言，選項之功能表可在選擇媒體內容或功能表按鈕(諸如選擇圖24中之電影選項2444)之後出現。功能表選項可包括播放媒體以及僅播放媒體之替代者，諸如設定稍後觀看媒體之提醒、 設定媒體之錄製、新增媒體至最愛清單、自進一步視圖隱藏媒體或類似者。雖然使用者正觀看功能表上之內容或具有子功能表選項之內容，但使用者可發佈否則將需要導覽至將選擇之功能表或子功能表的虛擬助手命令。舉例而言，觀看圖24之類別介面2440之使用者可發佈與電影選項2444相關聯之任何功能表命令而無需手動開啟相關聯功能表。舉例而言，使用者可請求新增足球電影至最愛清單、錄製晚間新聞及設定觀看電影B之提醒，而從不需導覽至與此類命令可能可用之彼等媒體選項相關聯的功能表或子功能表。因此，無論彼等功能表選項是否出現在顯示器112上，虛擬助手系統可導覽功能表及子功能表以便代表使用者執行命令。此可簡化使用者請求及降低使用者必須進行以實現所要功能表功能性之點選或選擇的次數。
圖25繪示使用顯示器上展示之媒體內容及媒體內容之觀看歷史控制電視互動的例示性處理程序2500。在區塊2502處，可自使用者接收語音輸入，該語音輸入包括與電視顯示器上所展示之內容相關聯之查詢。舉例而言，語音輸入可包括關於出現在系統100之顯示器112上之人物、演員、電影、電視節目、體育事件、選手或類似者的查詢(藉由電視機上盒104展示)。圖19之轉譯1916(例如)包括與顯示器112上之視訊480中所展示之女演員相關聯之查詢。類似地，圖21之轉譯2122包括與顯示器112上所展示之視訊480中的人物相關聯之查詢。語音輸入亦可包括與出現在顯示器112上之功能表或搜尋內容相關聯之查詢，諸如選擇特定功能表項目或獲得關於特定搜尋結果之資訊的查詢。舉例而言，所顯示之功能表內容可包括圖23A及圖23B中之功能表830之媒體選項832。所顯示之功能表內容可同樣包括出現在圖24之類別介面2440中之TV選項2442、電影選項2444及/或音樂選項2446。
再次參考圖25之處理程序2500，在區塊2504處，可基於展示之內容及媒體內容之觀看歷史判定查詢之使用者意圖。舉例而言，可基 於電視節目、體育事件、電影或類似者之所顯示或最近所顯示之場景判定使用者意圖。亦可基於所顯示或最近所顯示之功能表或搜尋內容判定使用者意圖。所顯示之內容亦可連同與內容相關聯之後設資料經分析以判定使用者意圖。舉例而言，可單獨或結合與所顯示之內容相關聯之後設資料使用參考圖19、圖21、圖23A、圖23B及圖24所展示及描述之內容，以判定使用者意圖。
在區塊2506處，可基於經判定使用者意圖顯示該查詢之結果。舉例而言，類似於圖20之助手回應介面2018中之助手回應2020的結果可顯示於顯示器112上。在另一實例中，可因此提供文字及可選媒體，諸如圖22中所展示之助手回應介面2224中的助手文字回應2226及可選視訊連結2228。在又一實例中，顯示查詢之結果可包括顯示或播放所選媒體內容(例如，經由電視機上盒104在顯示器112上播放所選視訊)。因此，可使用所顯示之內容及相關聯後設資料作為上下文以多種方式自語音輸入判定使用者意圖。
在一些實例中，可將虛擬助手查詢建議提供至使用者以(例如)向使用者通知可用查詢、對使用者可享用之內容提出建議、教示使用者如何使用系統、鼓勵使用者尋找額外媒體內容以用於取用或類似者。在一些實例中，查詢建議可包括可能命令之一般建議(例如，尋找喜歌劇、為我展示TV節目表、搜尋動作電影、開啟關閉的字幕等)。在其他實例中，查詢建議可包括與所顯示之內容相關的針對性建議(例如，將此節目新增至觀看清單、經由社會媒體共用此節目、為我展示此電影之電影原聲帶、為我展示此特邀演員正出售之書、為我展示特邀演員插入的關於電影之預告片等)、使用者偏好(例如，關閉字幕使用等)、使用者所有內容、儲存於使用者器件上之內容、通知、警示、媒體內容之觀看歷史(例如，最近所顯示之功能表項目、最近所顯示之節目場景、最近演員出現等)或類似者。建議可顯示於任何器 件上，包括經由電視機上盒104顯示於顯示器112上、顯示於使用者器件102上或顯示於與遙控器106相關聯之顯示器上。另外，可基於在特定時間處哪些器件在附近及/或與電視機上盒104通信來判定建議(例如，建議來自在特定時間處正在房間中觀看TV之使用者之器件的內容)。在其他實例中，可基於多種其他內容相關資訊判定建議，該資訊包括當天時間、群眾來源的資訊(例如，在給定時間處觀看的受歡迎節目)、即時節目(例如，即時體育事件)、媒體內容之觀看歷史(例如，觀看的上幾個節目、最近查看的搜尋結果集合、最近查看的媒體選項群組等)或多種其他內容相關資訊中之任一者。
圖26繪示包括基於內容之虛擬助手查詢建議2652的例示性建議介面2650。在一項實例中，可回應於自請求建議之使用者接收之輸入將查詢建議提供於介面(諸如介面2650)中。可自(例如)使用者器件102或遙控器106接收請求查詢建議之輸入。在一些實例中，輸入可包括在使用者器件102或遙控器106處接收的按鈕按壓、按鈕之連按兩下、功能表選擇、話音命令(例如，為我展示一些建議、你能為我做什麼、有些什麼選項等)或類似者。舉例而言，使用者可連按兩下遙控器106上之實體按鈕來請求查詢建議，或可在觀看與電視機上盒104相關聯之介面時連按兩下使用者器件102上之實體或虛擬按鈕來請求查詢建議。
建議介面2650可顯示於移動影像(諸如視訊480)之上或任何其他背景內容(例如，功能表、靜態影像、暫停視訊等)之上。如同本文中論述之其他介面，建議介面2650可經動畫化以自顯示器112之底部向上滑動，且可佔據最小空間量，同時充分傳遞所要資訊以限制對背景中之視訊480的干擾。在其他實例中，可在背景內容為靜態的(例如，暫停視訊、功能表、影像等)時提供建議之較大介面。
在一些實例中，可基於所顯示之媒體內容或媒體內容之觀看歷 史(例如，電影、電視節目、體育事件、最近觀看之節目、最近查看之功能表、最近查看之電影場景、正播放之電視劇集之最近場景等)判定虛擬助手查詢建議。舉例而言，圖26繪示基於內容之建議2652，其可基於出現在顯示器112上之具有人物1910、1912及1914的背景中所展示之所顯示視訊480判定。與所顯示之內容相關聯之後設資料(例如，媒體內容之描述性細節)亦可用於判定查詢建議。後設資料可包括與所顯示之內容相關聯之多種資訊，包括節目標題、人物清單、演員清單、劇集描述、團隊名冊、團隊分級、節目概要、電影細節、情節描述、導演名稱、製作人名稱、演員出現之時間、體育名次表、體育得分、內容類型、季劇集清單、相關媒體內容或多種其他相關聯資訊。舉例而言，與視訊480相關聯之後設資料可包括人物1910、1912及1914之人物名稱連同出演彼等人物之女演員。後設資料亦可包括視訊480之情節描述、先前或下一劇集之描述(在視訊480為連續劇中之電視劇集的情況下)或類似者。
圖26繪示可基於視訊480及與視訊480相關聯之後設資料展示於建議介面2650中的多種基於內容之建議2652。舉例而言，視訊480之人物1910的名稱可為「Blanche」，且該人物名稱可用於制訂對於關於人物Blanche或出演彼人物之女演員之資訊(例如，「出演Blanche的女演員是誰」)的查詢建議。可自與視訊480相關聯之後設資料(例如，人物清單、演員清單、與演員出現相關聯之時間等)識別人物1910。在其他實例中，臉部辨識可用於識別在給定時間處出現在顯示器112上之女演員及/或人物。可在媒體自身中提供與人物相關聯之各種其他查詢建議，諸如與人物角色、素描、與其他人物之關係或類似者相關的查詢。
在另一實例中，可識別出現在顯示器112上之男演員或女演員(例如，基於後設資料及/或臉部辨識)，且可提供與彼男演員或女演員相 關聯之查詢建議。該等查詢建議可包括關於男演員或女演員的出演之角色、表演獎項、年齡、其出現之其他媒體、歷史、家庭成員、關係或多種其他細節中之任一者。舉例而言，人物1914可由名稱為Whitney Davidson的女演員出演，且該女演員之名稱Whitney Davidson可用於制訂用以識別女演員Whitney Davidson出現之其他電影、電視節目或其他媒體的查詢建議(例如，「Whitney Davidson另外出演了什麼？」)。
在其他實例中，關於節目之細節可用於制訂查詢建議。劇集概要、情節概述、劇集清單劇集標題、連續劇標題或類似者可用於制訂查詢建議。舉例而言，可提供建議以描述在電視節目之最後一集中發生了什麼(例如，「最後一集中發生了什麼？」)、虛擬助手系統可將基於當前展示於顯示器112上之劇集識別的根據先前劇集的劇集概要(及其相關聯後設資料)作為回應提供給誰。在另一實例中，可提供建議以設定對於下一劇集之錄製，其可藉由系統基於展示於顯示器112上之當前播放之劇集識別下一劇集來實現。在又一實例中，可提供建議以獲得關於出現在顯示器112上之當前劇集或節目的資訊，且自後設資料獲得的節目之標題可用於制訂查詢建議(例如，「『Their show』之此劇集是關於什麼的？」或「『Their show』是關於什麼的？)。
在另一實例中，與所顯示之內容相關聯之類別、內容類型、分級、獎項、描述或類似者可用於制訂查詢建議。舉例而言，視訊480可對應於描述為具有女主角之喜歌劇的電視節目。可根據此資訊制訂查詢建議以識別具有類似特性之其他節目(例如，「為我尋找其他具有女主角之喜歌劇。」)。在其他實例中，可基於使用者訂用、可用於播放之內容(例如，電視機上盒104上之內容、使用者器件102上之內容、可用於串流之內容等)或類似者判定建議。舉例而言，可基於資訊性或媒體結果是否可用來過濾潛在查詢建議。可排除可能不產生可 播放媒體內容或資訊性回答的查詢建議，及/或可提供(或在判定提供哪些建議時更大程度重視)具有可容易獲得之資訊性回答或可播放媒體內容的查詢建議。因此，可以多種方式使用所顯示之內容及相關聯後設資料來判定查詢建議。
圖27繪示用於確認對所建議查詢之選擇的例示性選擇介面2754。在一些實例中，使用者可藉由說出查詢、使用按鈕選擇查詢、使用游標導覽至查詢或類似者來選擇所顯示之查詢建議。回應於選擇，可在確認介面(諸如選擇介面2754)中短暫顯示所選建議。在一項實例中，所選建議2756可經動畫化來自其出現在建議介面2650中之任何地方移動至圖27中所展示的緊挨命令接收確認490之位置(例如，如藉由箭頭所展示)，且可隱藏其他未選定建議而不顯示。
圖28A至圖28B繪示基於所選查詢的例示性虛擬助手回答介面2862。在一些實例中，對所選查詢之資訊性回答可顯示於回答介面(諸如回答介面2862)中。在自建議介面2650抑或選擇介面2754進行切換時，可如圖28A中所說明顯示轉變介面2858。詳言之，隨著下一內容自顯示器112之底部朝上捲動，介面內之先前所顯示內容可朝上捲動離開介面。所選建議2756(例如)可朝上滑動或捲動直至其消失在虛擬助手介面之頂部邊緣處，且助手結果2860可自顯示器112之底部朝上滑動或捲動直至其到達圖28B中所展示之位置。
回答介面2862可包括回應於所選查詢建議(或回應於任何其他查詢)之資訊性回答及/或媒體結果。舉例而言，回應於所選查詢建議2756，可判定及提供助手。結果2860詳言之，回應於對先前劇集之概要的請求，可基於所顯示之內容識別先前劇集，且可識別相關聯描述或概要且將其提供至使用者。在所說明之實例中，助手結果2860可描述對應於顯示器112上之視訊480的節目之先前劇集(例如，「在『Their Show』之劇集203中，Blanche作為特邀發言人受邀至學院心理學課。 Julia及Melissa突然露面且引起騷動。」)。資訊性回答及媒體結果(例如，可選視訊連結)亦可以本文中論述之其他方式中之任一者呈現，或結果可以各種其他方式(例如，大聲說出回答、緊接著播放內容、展示動畫、顯示影像等)呈現。
在另一實例中，通知或警示可用於判定虛擬助手查詢建議。圖29繪示媒體內容通知2964(但在判定建議時可考慮任何通知)及具有基於通知之建議2966及基於內容之建議2652兩者的建議介面2650(其可包括如上文參考圖26所論述之相同概念中之一些)。在一些實例中，可分析通知之內容以識別相關的媒體相關名稱、標題、主題、動作或類似者。在所說明之實例中，通知2964包括通知使用者可用於顯示之替代媒體內容的警示-具體而言，體育事件為即時的，且比賽之內容可為使用者所關注(例如，「ξ隊及α隊在比賽剩餘5分鐘時打成平局。」)。在一些實例中，通知可即刻顯示於顯示器112之頂部處。通知可自顯示器112之頂部向下滑動(如藉由箭頭所指示)至圖29中所展示之位置中、顯示持續某一時間量及向上滑動返回再次消失在顯示器112之頂部處。
通知或警示可向使用者通知多種資訊，諸如可用替代媒體內容(例如，對當前可展示於顯示器112上之內容之替代)、可用即時電視節目、新下載媒體內容、最近新增訂用內容、自朋友接收之建議、自另一器件發送之媒體的接收或類似者。通知亦可基於家庭或觀看媒體之經識別使用者(例如，使用賬戶選擇、話音辨識、密碼等基於使用者鑑認識別)個性化。在一項實例中，系統可中斷節目及基於可能所要內容顯示通知，諸如為很可能想要該通知之內容的使用者顯示(基於使用者設定檔、最愛團隊、偏好運動、觀看歷史及其類似者)通知2964。舉例而言，體育事件得分、比賽狀態、時間剩餘及其類似者可自運動資料饋送、新聞電視台、社會媒體論述或類似者獲得，且可用 於識別用於通知使用者之可能替代媒體內容。
在其他實例中，可經由警示或通知提供受歡迎媒體內容(例如，跨許多使用者)來建議對當前觀看內容之替代(例如，通知使用者一受歡迎節目或使用者喜愛之內容類型的節目剛剛開始或以其他方式可用於觀看)。在所說明之實例中，使用者可密切關注ξ隊及α隊中之一者或兩者(或可密切關注足球或特定運動、聯盟等)。系統可判定匹配使用者偏好之可用即時內容(例如，另一頻道上之比賽匹配使用者偏好，該比賽剩餘時間極少，及得分接近)。系統隨後可判定經由可能所要內容之通知2964警示使用者。在一些實例中，使用者可選擇通知2964(或通知2964內之連結)來切換至所推薦內容(例如，使用遙控器按鈕、游標、話語請求等)。
可藉由分析通知內容以識別相關的媒體相關術語、名稱、標題、主題、動作或類似者來基於通知判定虛擬助手查詢建議。經識別資訊隨後可用於制訂適當虛擬助手查詢建議，諸如基於通知2964的基於通知之建議2966。舉例而言，可顯示關於即時體育事件之令人激動之決賽的通知。若使用者隨後請求查詢建議，則可顯示建議介面2650，包括觀看體育事件、查詢團隊統計資料或尋找與通知相關之內容的查詢建議(例如，更換至ξ/α比賽、ξ隊之統計資料如何、正在播放哪些其他足球比賽等)。基於通知中所識別之關注的特定術語，可同樣判定各種其他查詢建議且將其提供至使用者。
亦可自使用者器件上之內容判定與媒體內容相關的虛擬助手查詢建議(例如，用於經由電視機上盒104取用)，且亦可將建議提供於使用者器件上。在一些實例中，可在連接至電視機上盒104或與電視機上盒通信之使用者器件上識別可播放器件內容。圖30繪示介面1360中具有例示性圖像及視訊內容的使用者器件102。可作出關於哪些內容可用於在使用者器件上之播放或哪些內容可能為播放所要的判定。 舉例而言，可基於作用中應用程式(例如，相片及視訊應用程式)識別可播放媒體3068，或可基於所儲存內容是否顯示於介面1360上識別可播放媒體(例如，在一些實例中或在其他實例中在給定時間處未顯示之情況下，可自作用中應用程式識別內容)。可播放媒體3068可包括(例如)視訊1362、相簿1364及相片1366，以上中之每一者可包括可傳輸至電視機上盒104以用於顯示或播放之個人使用者內容。在其他實例中，儲存或顯示於使用者器件102上之任何相片、視訊、音樂、比賽介面、應用程式介面或其他媒體內容可經識別及用於判定查詢建議。
在識別可播放媒體3068之情況下，可判定虛擬助手查詢建議且將其提供至使用者。圖31繪示具有基於可播放使用者器件內容及基於單獨顯示器(例如，與電視機上盒104相關聯之顯示器112)上展示之視訊內容之虛擬助手查詢建議的使用者器件102上之例示性TV助手介面3170。TV助手介面3170可包括具體用於與媒體內容及/或電視機上盒104互動的虛擬助手介面。使用者可藉由(例如)在查看介面3170時連按兩下實體按鈕來在使用者器件102上請求查詢建議。其他輸入可類似地用於指示對查詢建議之請求。如所展示，助手問候語3172可引入所提供查詢建議(例如，「下面是用於控制你的TV經歷的一些建議。」)。
提供於使用者器件102上之虛擬助手查詢建議可包括基於多種源器件之建議以及一般建議。舉例而言，基於器件之建議3174可包括基於儲存於使用者器件102上之內容(包括顯示於使用者器件102上之內容)的查詢建議。基於內容之建議2652可基於與電視機上盒104相關聯之顯示器112上所顯示之內容。一般建議3176可包括可不與特定媒體內容或具有媒體內容之特定器件相關聯的一般建議。
可(例如)基於使用者器件102上所識別之可播放內容(例如，視 訊、音樂、相片、比賽介面、應用程式介面等)判定基於器件之建議3174。在所說明之實例中，可基於圖30中所展示之可播放媒體3068判定基於器件之建議3174。舉例而言，倘若相簿1364經識別為可播放媒體3068，則相簿1364之細節可用於制訂查詢。系統可將內容識別為可以投影片展示之多個相片之相簿，且隨後可使用相簿之標題(在一些情況下)制訂展示相片之特定相簿之投影片的查詢建議(例如，「自你的相片展示『畢業典禮相簿』之投影片。」)。在一些實例中，建議可包括內容之來源之指示(例如，「自你的相片」「自Jennifer的電話」「自Daniel的平板電腦」等)。建議亦可使用其他細節來提及特定內容，諸如觀看自從特定日期的相片的建議(例如，自6月21日顯示你的相片)。在另一實例中，視訊1362可識別為可播放媒體3068，且視訊之標題(或其他識別資訊)可用於制訂播放視訊之查詢建議(例如，「自你的視訊展示『畢業典禮視訊』。」)。
在其他實例中，可識別其他經連接器件上可用之內容且將其用於制訂虛擬助手查詢建議。舉例而言，可識別來自連接至共同電視機上盒104之兩個使用者器件102中之每一者的內容且將其用於制訂虛擬助手查詢建議。在一些實例中，使用者可選擇對系統可見之內容以用於共用，且可對系統隱藏其他內容以免將其包括在查詢建議中或以其他方式使其可用於播放。
可(例如)基於與電視機上盒104相關聯之顯示器112上所顯示之內容判定圖31之介面3170中所展示的基於內容之建議2652。在一些實例中，可以與上文參考圖26所描述相同之方式判定基於內容之建議2652。在所說明之實例中，圖31中所展示之基於內容之建議2652可基於顯示器112上所展示之視訊480(例如，如圖26中)。以此方式，虛擬助手查詢建議可基於任何數目之經連接器件上所顯示的或可用的內容得出。除針對性建議之外，可預定及提供一般建議3176(例如，為我 展示節目表、正在播放什麼運動、頻道3在播放什麼等)。
圖32繪示具有展示於與電視機上盒104相關聯之顯示器112上的基於經連接器件之建議3275連同基於內容之建議2652的例示性建議介面2650。在一些實例中，可以與上文參考圖26所描述相同之方式判定基於內容之建議2652。如上所述，可基於任何數目之經連接器件上之內容制訂虛擬助手查詢建議，且該等建議可提供於任何數目之經連接器件上。圖32繪示可自使用者器件102上之內容得出的基於經連接器件之建議3275。舉例而言，可在使用者器件102上識別可播放內容，諸如作為圖30中之可播放媒體3068的介面1360中所展示之相片及視訊內容。使用者器件102上之經識別可播放內容隨後可用於制訂可顯示於與電視機上盒104相關聯之顯示器112上的建議。在一些實例中，可以與上文參考圖31所描述的基於器件之建議3174相同之方式判定基於經連接器件之建議3275。另外，如上所述，在一些實例中，識別來源資訊可包括於建議(諸如，基於經連接器件之建議3275中所展示之「自Jake的電話」)中。因此，可基於來自另一器件之內容(例如，所顯示之內容、所儲存之內容等)得出提供於一個器件上之虛擬助手查詢建議。應瞭解，經連接器件可包括可存取電視機上盒104及/或使用者器件102(例如，存取儲存於雲端之媒體內容以制訂建議)的遠端儲存器件。
應理解，可回應於對於建議之請求提供來自各種來源之虛擬助手查詢建議之任何組合。舉例而言，來自各種來源之建議可隨機組合，或可基於受歡迎度、使用者偏好、選擇歷史或類似者呈現。此外，可以多種其他方式判定查詢，且基於多種其他因素(諸如查詢歷史、使用者偏好、查詢受歡迎度或類似者)呈現。另外，在一些實例中，可藉由在延遲之後用新替代建議替換所顯示之建議來自動循環查詢建議。應進一步理解，使用者可藉由(例如)輕觸於觸控式螢幕上、 說出查詢、用導覽鍵選擇查詢、用按鈕選擇查詢、用游標選擇查詢或類似者來選擇任何介面上的所顯示建議，且隨後可提供相關聯回應(例如，資訊性及/或媒體回應)。
在各種實例中之任一者中，亦可基於可用內容過濾虛擬助手查詢建議。舉例而言，可取消將產生不可用媒體內容(例如，無有線電視訂用)或可不具有相關聯資訊性回答的潛在查詢建議作為建議之資格且阻止其顯示。另一方面，相比其他潛在建議，可更重視將緊接著產生使用者可存取之可播放媒體內容的潛在查詢建議，或以其他方式傾向於將該等建議用於顯示。以此方式，供使用者觀看之媒體內容之可用性亦可用於判定對於顯示之虛擬助手查詢建議。
另外，在各種實例中之任一者中，代替建議或除建議之外，可提供預載查詢回答(例如，在建議介面2650中)。可基於個人使用及/或當前上下文選擇及提供此類預載查詢回答。舉例而言，觀看特定節目之使用者可輕觸按鈕、連按兩下按鈕、長按按鈕或類似者來接收建議。代替查詢建議或除查詢建議之外，可自動提供基於上下文之資訊，諸如識別正播放之歌曲或電影原聲帶(例如，「此歌曲為Performance Piece」)、識別當前正播放之劇集的演藝成員(例如，「女演員Janet Quinn出演Genevieve」)、識別類似媒體(例如，「節目Q類似於此」)或提供本文中論述之其他查詢中之任一者之結果。
此外，可將可視線索(affordance)提供於各種介面中之任一者中以供使用者為媒體內容分級，以向虛擬助手通知使用者偏好(例如，可選分級刻度)。在其他實例中，使用者可將分級資訊作為自然語言命令說出(例如，「我愛這個」「我良這個」「我不喜歡此節目」等)。在其他實例中，在本文所繪示及描述之各種介面中之任一者中，可提供多種其他功能性及資訊性元件。舉例而言，介面可進一步包括連結至重要功能及位置，諸如搜尋連結、購買連結、媒體連結及類似者。 在另一實例中，介面可進一步包括基於當前正播放之內容對於接下來另外觀看什麼的推薦(例如，選擇類似內容)。在又一實例中，介面可進一步包括基於個性化品味及/或最近活動對接下來另外觀看什麼的推薦(例如，基於使用者分級、使用者輸入之偏好、最近觀看之節目等選擇內容)。在其他實例中，介面可進一步包括用於使用者互動之指令(例如，「按住不放來與虛擬助手談話」、「輕觸一次以獲得建議」等)。在一些實例中，提供預載回答、建議或類似者可提供愉快的使用者經歷，同時亦使得眾多使用者(例如，無論語言或其他控制障礙的各種技能層級之使用者)可容易獲得內容。
圖33繪示用於對用於控制媒體內容之虛擬助手互動(例如，虛擬助手查詢)提出建議的例示性程序3300。在區塊3302處，可將媒體內容顯示於顯示器上。舉例而言，如圖26中所展示，視訊480可經由電視機上盒104顯示於顯示器112上，或介面1360可如圖30中所展示顯示於使用者器件102之觸控式螢幕246上。在區塊3304處，可自使用者接收輸入。輸入可包括對於虛擬助手查詢建議之請求。輸入可包括按鈕按壓、按鈕之連按兩下、功能表選擇、對於建議之話語查詢或類似者。
在區塊3306處，可基於媒體內容及/或媒體內容之觀看歷史判定虛擬助手查詢。舉例而言，可基於所顯示之節目、功能表、應用程式、媒體內容清單、通知或類似者判定虛擬助手查詢。在一項實例中，可如參考圖26所描述基於視訊480及相關聯後設資料判定基於內容之建議2652。在另一實例中，可如參考圖29所描述基於通知2964判定基於通知之建議2966。在又一實例中，可如參考圖30及圖31所描述基於使用者器件102上之可播放媒體3068判定基於器件之建議3174。在其他例中，可如參考圖32所描述基於使用者器件102上之可播放媒體3068判定基於經連接器件之建議3275。
再次參考圖33之處理程序3300，在區塊3308處，虛擬助手查詢可顯示於顯示器上。舉例而言，可如圖26、圖27、圖29、圖31及圖32中所展示及參考該等圖所描述顯示經判定查詢建議。如上文所論述，可基於多種其他資訊判定及顯示查詢建議。此外，提供於一個顯示器上之虛擬助手查詢建議可基於來自具有另一顯示器之另一器件的內容得出。因此，可將針對性虛擬助手查詢建議提供至使用者，藉此輔助使用者獲悉潛在查詢以及提供所要內容建議(除其他益處之外)。
另外，在本文中論述之各種實例中之任一者中，可針對特定使用者個性化各種態樣。包括聯絡人、偏好、位置最愛媒體及類似者之使用者資料可用於解譯話音命令及促進與本文中論述之各種器件的使用者互動。亦可根據使用者偏好、聯絡人、文字、使用歷史、設定檔資料、人口統計資料或類似者以各種其他方式修改本文中論述之各種處理程序。另外，可隨時間推移基於使用者互動(例如，頻繁說出之命令、頻繁選擇之應用程式等)更新此類偏好及設定。可自各種來源獲得的使用者資料之收集及使用可用於改良邀請之內容或可為使用者所關注之任何其他內容至使用者的遞送。在一些情況下，本發明涵蓋此收集之資料可包括唯一地識別或可用於聯絡或定位特定個人之個人資訊資料。此個人資訊資料可包括人口統計資料、基於位置之資料、電話號碼、電子郵件位址、家庭位址或任何其他識別資訊。
本發明認識到在本發明技術中使用此個人資訊資料可用於使使用者受益。舉例而言，個人資訊資料可用以遞送為使用者更多關注的針對性內容。因此，使用此個人資訊資料使得能夠對所遞送內容進行計算式控制。此外，本發明亦涵蓋使使用者受益的個人資訊資料之其他使用。
本發明進一步涵蓋負責此個人資訊資料的收集、分析、揭示、傳送、儲存或其他使用的實體將遵守良好確立隱私策略及/或隱私實 踐。詳言之，該等實體應實施及不斷地使用一般認為符合或超出用於維持個人資訊資料隱私及安全的行業或政府要求的隱私策略及實踐。舉例而言，實體應將來自使用者之個人資訊收集為用於合法且合理使用，而非超出彼等合法使用地對其進行共用或出售。此外，應僅在接收使用者之知情同意之後發生此收集。另外，此等實體將採取任何所需步驟，以用於安全防護並保衛對此個人資訊資料之存取，並確保能存取個人資訊資料之其他人遵守其隱私策略及程序。此外，此等實體自身可經受由第三方作出之評估，以證明其遵守廣泛接受之隱私策略及實踐。
不管前述如何，本發明亦涵蓋使用者選擇性地阻礙對個人資訊資料之使用或存取的實例。亦即，本發明涵蓋可提供硬體及/或軟體元件以防止或阻礙存取此個人資訊資料。舉例而言，在廣告遞送服務的情況下，本發明技術可經組態以允許使用者在註冊服務期間作出「選擇進入」或「選擇離開」參與收集個人資訊資料之選擇。在另一實例中，使用者可選擇並不提供用於針對性內容遞送服務之位置資訊。在又一實例中，使用者可選擇並不提供確切位置資訊，但准許位置區域資訊之傳送。
因此，儘管本發明廣泛地涵蓋使用個人資訊資料以實施一或多項各種所揭示實例，但本發明亦涵蓋亦可在無需存取此個人資訊資料之情況下實施各種實例。亦即，本發明技術之各種實例並不會歸因於缺乏此個人資訊資料中之所有或一部分而顯現為不可操作。舉例而言，可藉由基於非個人資訊資料或最小量之個人資訊(諸如由與使用者相關聯之器件所請求的內容、可用以內容遞送服務之其他非個人資訊或公開可用資訊)推斷偏好而選擇內容並將其遞送至使用者。
根據一些實例，圖34展示根據各種所描述實例之原理經組態以(例如)使用虛擬助手控制電視互動及使用不同介面顯示相關聯資訊的 電子器件3400的功能方塊圖。可藉由硬體、軟體或硬體及軟體之組合實施器件之功能區塊，以執行各種所描述實例之原理。熟習此項技術者應理解，可組合圖34中所描述之功能區塊，或將其分離成子區塊以實施各種所描述實例之原理。因此，本文中之描述視情況支援本文中所描述之功能區塊的任何可能組合或分離，或進一步定義。
如圖34中所展示，電子器件3400可包括經組態以顯示媒體、介面及其他內容之顯示單元3402(例如，顯示器112、觸控式螢幕246或類似者)。電子器件3400可進一步包括經組態以接收資訊(諸如語音輸入、觸覺輸入、手勢輸入及類似者)的輸入單元3404(例如，麥克風、接收器、觸控式螢幕、按鈕或類似者)。電子器件3400可進一步包括耦接至顯示單元3402及輸入單元3404之處理單元3406。在一些實例中，處理單元3406可包括語音輸入接收單元3408、媒體內容判定單元3410、第一使用者介面顯示單元3412、選擇接收單元3414及第二使用者介面顯示單元3416。
處理單元3406可經組態以自使用者接收語音輸入(例如，經由輸入單元3404)。處理單元3406可經進一步組態以基於語音輸入(例如，使用媒體內容判定單元3410)判定媒體內容。處理單元3406可經進一步組態以(例如，使用第一使用者介面顯示單元3412在顯示單元3402上)顯示具有第一尺寸之第一使用者介面，其中該第一使用者介面包含至媒體內容之一或多個可選連結。處理單元3406可經進一步組態以(例如，使用選擇接收單元3414自輸入單元3404)接收對該一或多個可選連結中之一者之選擇。處理單元3406可經進一步組態以回應於該選擇(例如，使用第二使用者介面顯示單元3416在顯示單元3402上)顯示具有大於第一尺寸之第二尺寸的第二使用者介面，其中該第二使用者介面包含與選擇相關聯之媒體內容。
在一些實例中，(例如，第一使用者介面顯示單元3412之)第一使 用者介面回應於(例如，選擇接收單元3414之)選擇擴展成(例如，第二使用者介面顯示單元3416之)第二使用者介面。在其他實例中，第一使用者介面覆疊於正播放之媒體內容上。在一項實例中，第二使用者介面覆疊於正播放之媒體內容上。在另一實例中，(例如，語音輸入接收單元3408之來自輸入單元3404之)語音輸入包含查詢，且(例如，媒體內容判定單元3410之)媒體內容包含查詢之結果。在再一實例中，除至該媒體內容之一或多個可選連結以外，該第一使用者介面包含至查詢之結果的連結。在其他實例中，查詢包含關於天氣之查詢，且第一使用者介面包含至與關於天氣之查詢相關聯之媒體內容的連結。在另一實例中，查詢包含位置，且至與關於天氣之查詢相關聯之媒體內容的連結包含至與在該位置處之天氣相關聯的媒體內容之一部分的連結。
在一些實例中，回應於選擇，處理單元3406可經組態以播放與選擇相關聯之媒體內容。在一項實例中，媒體內容包含電影。在另一實例中，媒體內容包含電視節目。在另一實例中，媒體內容包含體育事件。在一些實例中，(例如，第二使用者介面顯示單元3416之)第二使用者介面包含對與選擇相關聯之媒體內容之描述。在其他實例中，第一使用者介面包含購買媒體內容之連結。
處理單元3406可經進一步組態以自使用者(例如，經由輸入單元3404)接收額外語音輸入，其中該額外語音輸入包含與所顯示之內容相關聯之查詢。處理單元3406可經進一步組態以基於與所顯示之內容相關聯之後設資料判定對與所顯示之內容相關聯之查詢的回應。處理單元3406可經進一步組態以回應於接收額外語音輸入(例如，在顯示單元3402上)顯示第三使用者介面，其中該第三使用者介面包含對與所顯示之內容相關聯之查詢的經判定回應。
處理單元3406可經進一步組態以接收指示來起始語音輸入之接 收(例如，經由輸入單元3404)。處理單元3406可經進一步組態以回應於接收指示而(例如，在顯示單元3402上)顯示就緒確認。處理單元3406可經進一步組態以回應於接收語音輸入而顯示收聽確認。處理單元3406可經進一步組態以偵測語音輸入之結束及回應於偵測語音輸入之結束而顯示處理確認。在一些實例中，處理單元3406可經進一步組態以顯示語音輸入之轉譯。
在一些實例中，電子器件3400包含電視。在其他實例中，電子器件3400包含電視機上盒。在其他實例中，電子器件3400包含遙控器。在其他實例中，電子器件3400包含行動電話。
在一項實例中，(例如，第一使用者介面顯示單元3412之)第一使用者介面中的該一或多個可選連結包含與媒體內容相關聯之移動影像。在一些實例中，與媒體內容相關聯之移動影像包含媒體內容之即時饋送。在其他實例中，第一使用者介面中之該一或多個可選連結包含與媒體內容相關聯之靜態影像。
在一些實例中，處理單元3406可經進一步組態以：判定當前所顯示之內容是包含移動影像還是控制功能表；回應於判定當前所顯示之內容包含移動影像，選擇小尺寸作為用於(例如，第一使用者介面顯示單元3412之)第一使用者介面的第一尺寸；及回應於判定當前所顯示之內容包含控制功能表，選擇大於該小尺寸之較大尺寸作為用於(例如，第一使用者介面顯示單元3412之)第一使用者介面的第一尺寸。在其他實例中，處理單元3406可經進一步組態以基於使用者偏好、節目受歡迎度及即時體育事件之狀態中之一或多者判定用於顯示之替代媒體內容及顯示包含經判定替代媒體內容之通知。
根據一些實例，圖35展示根據各種所描述實例之原理經組態以(例如)使用虛擬助手及多個使用者器件控制電視互動的電子器件3500之功能方塊圖。可藉由硬體、軟體或硬體及軟體之組合實施器件之功 能區塊，以執行各種所描述實例之原理。熟習此項技術者應理解，可組合圖35中所描述之功能區塊，或將其分離成子區塊以實施各種所描述實例之原理。因此，本文中之描述視情況支援本文中所描述之功能區塊的任何可能組合或分離，或進一步定義。
如圖35中所展示，電子器件3500可包括經組態以顯示媒體、介面及其他內容之顯示單元3502(例如，顯示器112、觸控式螢幕246或類似者)。電子器件3500可進一步包括經組態以接收資訊(諸如語音輸入、觸覺輸入、手勢輸入及類似者)的輸入單元3504(例如，麥克風、接收器、觸控式螢幕、按鈕或類似者)。電子器件3500可進一步包括耦接至顯示單元3502及輸入單元3504之處理單元3506。在一些實例中，處理單元3506可包括語音輸入接收單元3508、使用者意圖判定單元3510、媒體內容判定單元3512及媒體內容播放單元3514。
處理單元3506可經組態以在具有一第一顯示器(在一些實例中，例如，顯示單元3502)之第一器件(例如，器件3500)處自使用者(例如，使用語音輸入接收單元3508自輸入單元3504)接收語音輸入。處理單元3506可經進一步組態以基於第一顯示器上所顯示之內容判定(例如，使用使用者意圖判定單元3510)語音輸入之使用者意圖。處理單元3506可經進一步組態以基於使用者意圖(例如，使用媒體內容判定單元3512)判定媒體內容。處理單元3506可經進一步組態以(例如，使用媒體內容播放單元3514)在與第二顯示器(在一些實例中，例如，顯示單元3502)相關聯之第二器件上播放媒體內容。
在一項實例中，第一器件包含遙控器。在另一實例中，第一器件包含行動電話。在另一實例中，第一器件包含平板電腦。在一些實例中，第二器件包含電視機上盒。在其他實例中，第二顯示器包含電視。
在一些實例中，第一顯示器上所顯示之內容包含應用程式介 面。在一項實例中(例如，語音輸入接收單元3508之來自輸入單元3504之)語音輸入包含對顯示與應用程式介面相關聯之媒體的請求。在一項實例中，媒體內容包含與應用程式介面相關聯之媒體。在另一實例中，應用程式介面包含相簿，且媒體包含相簿中之一或多個相片。在又一實例中，應用程式介面包含一或多個視訊之清單，且媒體包含該一或多個視訊中之一者。在其他實例中，應用程式介面包含電視節目清單，且媒體包含在電視節目清單中之電視節目。
在一些實例中，處理單元3506可經進一步組態以判定第一器件是否經授權；其中回應於第一器件經授權之判定在第二器件上播放媒體內容。處理單元3506可經進一步組態以基於語音輸入識別使用者，及基於與經識別使用者相關聯之資料(例如，使用使用者意圖判定單元3510)判定語音輸入之使用者意圖。處理單元3506可經進一步組態以基於語音輸入判定使用者是否經授權；其中回應於該使用者為授權使用者之判定在第二器件上播放媒體內容。在一項實例中，判定使用者是否經授權包含使用話音辨識分析語音輸入。
在其他實例中，處理單元3506可經進一步組態以回應於判定使用者意圖包含對資訊之請求在第一器件之第一顯示器上顯示與媒體內容相關聯之資訊。處理單元3506可經進一步組態以回應於判定使用者意圖包含播放媒體內容之請求在第二器件上播放媒體內容。
在一些實例中，語音輸入包含在第二器件上播放內容之請求，且回應於在第二器件上播放內容之請求而在第二器件上播放媒體內容。處理單元3506可經進一步組態以基於媒體格式、使用者偏好或預設設定來判定經判定媒體內容應顯示於第一顯示器還是第二顯示器上。在一些實例中，回應於判定經判定媒體內容應顯示於第二顯示器上而將媒體內容顯示於第二顯示器上。在其他實例中，回應於判定經判定媒體內容應顯示於第一顯示器上而將媒體內容顯示於第一顯示器 上。
在其他實例中，處理單元3506可經進一步組態以判定兩個或兩個以上器件(包括第二器件及第三器件)中之每一者之接近度。在一些實例中，基於相對於第三器件之接近度的第二器件之接近度，在與第二顯示器相關聯之第二器件上播放媒體內容。在一些實例中，判定兩個或兩個以上器件中之每一者之接近度包含基於藍芽LE判定接近度。
在一些實例中，處理單元3506可經進一步組態以顯示顯示器件(包括與第二顯示器相關聯之第二器件)之清單及接收對顯示器件之清單中之第二器件的選擇。在一項實例中，回應於接收對第二器件之選擇在第二顯示器上顯示媒體內容。處理單元3506可經進一步組態以判定頭戴式耳機是否附接至第一器件。處理單元3506可經進一步組態以回應於判定頭戴式耳機附接至第一器件之判定在第一顯示器上顯示媒體內容。處理單元3506可經進一步組態以回應於頭戴式耳機未附接至第一器件之判定在第二顯示器上顯示媒體內容。在其他實例中，處理單元3506可經進一步組態以基於使用者偏好、節目受歡迎度及即時體育事件之狀態中之一或多者判定用於顯示之替代媒體內容及顯示包含經判定替代媒體內容之通知。
根據一些實例，圖36展示根據各種所描述實例之原理經組態以(例如)使用顯示器上展示之媒體內容及媒體內容之觀看歷史控制電視互動的電子器件3600之功能方塊圖。可藉由硬體、軟體或硬體及軟體之組合實施器件之功能區塊，以執行各種所描述實例之原理。熟習此項技術者應理解，可組合圖36中所描述之功能區塊，或將其分離成子區塊以實施各種所描述實例之原理。因此，本文中之描述視情況支援本文中所描述之功能區塊的任何可能組合或分離，或進一步定義。
如圖36中所展示，電子器件3600可包括經組態以顯示媒體、介 面及其他內容之顯示單元3602(例如，顯示器112、觸控式螢幕246或類似者)。電子器件3600可進一步包括經組態以接收資訊(諸如語音輸入、觸覺輸入、手勢輸入及類似者)的輸入單元3604(例如，麥克風、接收器、觸控式螢幕、按鈕或類似者)。電子器件3600可進一步包括耦接至顯示單元3602及輸入單元3604之處理單元3606。在一些實例中，處理單元3606可包括語音輸入接收單元3608、使用者意圖判定單元3610及查詢結果顯示單元3612。
處理單元3606可經組態以自使用者(例如，使用語音輸入接收單元3608自輸入單元3604)接收語音輸入，其中語音輸入包含與電視顯示器(在一些實例中，例如，顯示單元3602)上展示之內容相關聯之查詢。處理單元3606可經進一步組態以基於電視顯示器上展示之內容中之一或多者及媒體內容之觀看歷史(例如，使用使用者意圖判定單元3610)判定查詢之使用者意圖。處理單元3606可經進一步組態以基於經判定使用者意圖(例如，使用查詢結果顯示單元3612)顯示查詢之結果。
在一項實例中，在遙控器處接收語音輸入。在另一實例中，在行動電話處接收語音輸入。在一些實例中，在電視顯示器上顯示查詢之結果。在另一實例中，電視顯示器上展示之內容包含電影。在又一實例中，電視顯示器上展示之內容包含電視節目。在又一實例中，電視顯示器上展示之內容包含體育事件。
在一些實例中，查詢包含對關於與電視顯示器上展示之內容相關聯之個人的資訊的請求，且查詢之(例如，查詢結果顯示單元3612之)結果包含關於個人之資訊。在一項實例中，查詢之結果包含與個人相關聯之媒體內容。在另一實例中，媒體內容包含與個人相關聯之電影、電視節目或體育事件中之一或多者。在一些實例中，查詢包含對關於電視顯示器上展示之內容中之人物的資訊的請求，且查詢之結 果包含關於該人物之資訊或關於出演該人物之演員的資訊。在一項實例中，查詢之結果包含與出演該人物之演員相關聯之媒體內容。在另一實例中，媒體內容包含與出演該人物之演員相關聯之電影、電視節目或體育事件中之一或多者。
在一些實例中，處理單元3606可經進一步組態以基於與電視顯示器上展示之內容相關聯之後設資料或媒體內容之觀看歷史判定查詢之結果。在一項實例中，後設資料包含與電視顯示器上展示之內容或媒體內容之觀看歷史相關聯之標題、描述、人物清單、演員清單、選手清單、內容類型或顯示排程中之一或多者。在另一實例中，電視顯示器上展示之內容包含媒體內容之清單，且查詢包含顯示清單中之項目中之一者的請求。在又一實例中，電視顯示器上展示之內容進一步包含媒體內容清單中具有焦點之項目，且(例如，使用使用者意圖判定單元3610)判定查詢之使用者意圖包含識別具有焦點之項目。在一些實例中，處理單元3606可經進一步組態以(例如，使用使用者意圖判定單元3610)基於電視顯示器上最近所顯示之功能表或搜尋內容判定查詢之使用者意圖。在一項實例中，電視顯示器上展示之內容包含所列出媒體之頁，且最近顯示之功能表或搜尋內容包含所列出媒體之先前頁。在另一實例中，電視顯示器上展示之內容包含媒體之一或多個類別，且媒體之該一或多個類別中之一者具有焦點在一項實例中處理單元3606可經進一步組態以(例如，使用使用者意圖判定單元3610)基於具有焦點的媒體之該一或多個類別中之一者判定查詢之使用者意圖。在另一實例中，媒體之類別包含電影、電視節目及音樂。在其他實例中，處理單元3606可經進一步組態以基於使用者偏好、節目受歡迎度及即時體育事件之狀態中之一或多者判定用於顯示之替代媒體內容及顯示包含經判定替代媒體內容之通知。
根據一些實例，圖37展示根據各種所描述實例之原理經組態以 (例如)對用於控制媒體內容之虛擬助手互動提出建議的電子器件3700之功能方塊圖。可藉由硬體、軟體或硬體及軟體之組合實施器件之功能區塊，以執行各種所描述實例之原理。熟習此項技術者應理解，可組合圖37中所描述之功能區塊，或將其分離成子區塊以實施各種所描述實例之原理。因此，本文中之描述視情況支援本文中所描述之功能區塊的任何可能組合或分離，或進一步定義。
如圖37中所展示，電子器件3700可包括經組態以顯示媒體、介面及其他內容之顯示單元3702(例如，顯示器112、觸控式螢幕246或類似者)。電子器件3700可進一步包括經組態以接收資訊(諸如語音輸入、觸覺輸入、手勢輸入及類似者)的輸入單元3704(例如，麥克風、接收器、觸控式螢幕、按鈕或類似者)。電子器件3700可進一步包括耦接至顯示單元3702及輸入單元3704之處理單元3706。在一些實例中，處理單元3706可包括媒體內容顯示單元3708、輸入接收單元3710、查詢判定單元3712及查詢顯示單元3714。
處理單元3706可經組態以在顯示器(例如，顯示單元3702)上(例如，使用媒體內容顯示單元3708)顯示媒體內容。處理單元3706可經進一步組態以自使用者(例如，使用輸入接收單元3710自輸入單元3704)接收輸入。處理單元3706可經進一步組態以(例如，使用查詢判定單元3712)基於媒體內容及媒體內容之觀看歷史中之一或多者判定一或多個虛擬助手查詢。處理單元3706可經進一步組態以(例如，使用查詢顯示單元714)在顯示器上顯示該一或多個虛擬助手查詢。
在一項實例中，在遙控器上自使用者接收輸入。在另一實例中，在行動電話上自使用者接收輸入。在一些實例中，一或多個虛擬助手查詢覆疊於移動影像上。在另一實例中，輸入包含按鈕之連按兩下。在一項實例中，媒體內容包含電影。在另一實例中，媒體內容包含電視節目。在又一實例中，媒體內容包含體育事件。
在一些實例中，一或多個虛擬的助手查詢包含關於出現在媒體內容中之個人的查詢。在其他實例中，一或多個虛擬助手查詢包含關於出現在媒體內容中之人物的查詢。在另一實例中，一或多個虛擬助手查詢包含對於與出現在媒體內容中之個人相關聯之媒體內容的查詢。在一些實例中，媒體內容或媒體內容之觀看歷史包含電視節目之劇集，且一或多個虛擬助手查詢包含關於電視節目之另一劇集的查詢。在另一實例中，媒體內容或媒體內容之觀看歷史包含電視節目之劇集，且一或多個虛擬助手查詢包含設定提醒以觀看或錄製媒體內容之後續劇集的請求。在又一實例中，一或多個虛擬的助手查詢包含對媒體內容之描述性細節的查詢。在一項實例中，描述性細節包含節目標題、人物清單、演員清單、劇集描述、團隊名冊、團隊分級或節目概要中之一或多者。
在一些實例中，處理單元3706可經進一步組態以接收對一或多個虛擬助手查詢中之一者的選擇。處理單元3706可經進一步組態以顯示器一或多個虛擬助手查詢中之該所選者的結果。在一項實例中，判定一或多個虛擬助手查詢包含基於查詢歷史、使用者偏好或查詢受歡迎度中之一或多者判定一或多個虛擬助手查詢。在另一實例中，判定一或多個虛擬助手查詢包含基於使用者可用於觀看之媒體內容判定該一或多個虛擬助手查詢。在又一實例中，判定一或多個虛擬助手查詢包含基於接收之通知判定該一或多個虛擬助手查詢。在又一實例中，判定一或多個虛擬助手查詢包含基於作用中應用程式判定該一或多個虛擬助手查詢。在其他實例中，處理單元3706可經進一步組態以基於使用者偏好、節目受歡迎度及即時體育事件之狀態中之一或多者判定用於顯示之替代媒體內容及顯示包含經判定替代媒體內容之通知。
儘管已參考隨附圖式充分描述實例，但應注意，對於熟習此項技術者，各種變化及修改將變得顯而易見(例如，根據關於本文中論 述之任何其他系統或處理程序所描述之概念修改本文中論述之系統或處理程序中之任一者)。應將此等變化及修改理解為包括於如由所附申請專利範圍定義的各種實例之範疇內。
1000‧‧‧例示性處理程序
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1010‧‧‧區塊

Claims (21)

  1. 一種用於使用一虛擬助手控制電視互動之方法，該方法包含：在一電子器件處：自一使用者接收語音輸入；基於該語音輸入判定媒體內容；顯示具有一第一尺寸之一第一使用者介面，其中該第一使用者介面包含至該媒體內容之一或多個可選連結；接收對該一或多個可選連結中之一者之一選擇；及回應於該選擇，顯示具有大於該第一尺寸之一第二尺寸的一第二使用者介面，其中該第二使用者介面包含與該選擇相關聯之該媒體內容。
  2. 如請求項1之方法，其中該第一使用者介面回應於該選擇擴展成該第二使用者介面。
  3. 如請求項1之方法，其中該第一使用者介面覆疊在正播放之媒體內容上。
  4. 如請求項1之方法，其中該第二使用者介面覆疊在正播放之媒體內容上。
  5. 如請求項1之方法，其中該語音輸入包含一查詢，且該媒體內容包含該查詢之一結果。
  6. 如請求項5之方法，其中除至該媒體內容之該一或多個可選連結以外，該第一使用者介面包含至該查詢之結果的一連結。
  7. 如請求項1至5中任一項之方法，其進一步包含：回應於該選擇，播放與該選擇相關聯之該媒體內容。
  8. 如請求項1至5中任一項之方法，其中該媒體內容包含一體育事件。
  9. 如請求項1至5中任一項之方法，其中該第二使用者介面包含與該選擇相關聯之該媒體內容之一描述。
  10. 如請求項1至5中任一項之方法，其中該第一使用者介面包含購買媒體內容之一連結。
  11. 如請求項1至5中任一項之方法，其進一步包含：自該使用者接收額外語音輸入，其中該額外語音輸入包含與所顯示內容相關聯之一查詢；基於與該所顯示內容相關聯之後設資料判定對與該所顯示內容相關聯之該查詢的一回應；及回應於接收到該額外語音輸入，顯示一第三使用者介面，其中該第三使用者介面包含對與該所顯示內容相關聯之該查詢的該經判定回應。
  12. 如請求項1至5中任一項之方法，其進一步包含：接收起始語音輸入之接收的一指示；及回應於接收到該指示，顯示一就緒確認。
  13. 如請求項1至5中任一項之方法，其進一步包含：回應於接收到該語音輸入，顯示一收聽確認。
  14. 如請求項1至5中任一項之方法，其進一步包含：顯示該語音輸入之一轉譯。
  15. 如請求項1至5中任一項之方法，其中該電子器件包含一電視、一電視機上盒或一遙控器。
  16. 如請求項1至5中任一項之方法，其中該第一使用者介面中之該一或多個可選連結包含與該媒體內容相關聯之移動影像。
  17. 如請求項16之方法，其中與該媒體內容相關聯之該等移動影像包含該媒體內容之即時饋送。
  18. 如請求項1至5中任一項之方法，其進一步包含： 判定當前所顯示內容是包含一移動影像還是一控制功能表；回應於對當前所顯示內容包含一移動影像之一判定，選擇一小尺寸作為用於該第一使用者介面之該第一尺寸；及回應於對當前所顯示內容包含一控制功能表之一判定，選擇大於該小尺寸之一大尺寸作為用於該第一使用者介面之該第一尺寸。
  19. 如請求項1至5中任一項之方法，其進一步包含：基於一使用者偏好、一節目受歡迎度及一即時體育事件之一狀態中之一或多者判定用於顯示之替代媒體內容；及顯示包含該經判定替代媒體內容之一通知。
  20. 一種非暫時性電腦可讀儲存媒體，其包含用於執行以下操作之電腦可執行指令：自一使用者接收語音輸入；基於該語音輸入判定媒體內容；顯示具有一第一尺寸之一第一使用者介面，其中該第一使用者介面包含至該媒體內容之一或多個可選連結；接收該一或多個可選連結中之一者之一選擇；及回應於該選擇，顯示具有大於該第一尺寸之一第二尺寸的一第二使用者介面，其中該第二使用者介面包含與該選擇相關聯之該媒體內容。
  21. 一種用於使用一虛擬助手控制電視互動之系統，該系統包含：一或多個處理器；記憶體；及一或多個程式，其中該一或多個程式儲存於該記憶體中且經組態以由該一或多個處理器執行，該一或多個程式包括用於執行以下操作之指令： 自一使用者接收語音輸入；基於該語音輸入判定媒體內容；顯示具有一第一尺寸之一第一使用者介面，其中該第一使用者介面包含至該媒體內容之一或多個可選連結；接收該一或多個可選連結中之一者之一選擇；及回應於該選擇，顯示具有大於該第一尺寸之一第二尺寸的一第二使用者介面，其中該第二使用者介面包含與該選擇相關聯之該媒體內容。
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