ES2538211T3 - Sistema y método de diagnóstico de utensilio doméstico - Google Patents

Sistema y método de diagnóstico de utensilio doméstico Download PDF

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ES2538211T3
ES2538211T3 ES11803799.3T ES11803799T ES2538211T3 ES 2538211 T3 ES2538211 T3 ES 2538211T3 ES 11803799 T ES11803799 T ES 11803799T ES 2538211 T3 ES2538211 T3 ES 2538211T3
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Eui Hyeok Kwon
Hyun Sang Kim
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LG Electronics Inc
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LG Electronics Inc
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • DTEXTILES; PAPER
    • D06TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06FLAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F33/00Control of operations performed in washing machines or washer-dryers 
    • D06F33/30Control of washing machines characterised by the purpose or target of the control 
    • DTEXTILES; PAPER
    • D06TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06FLAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F34/00Details of control systems for washing machines, washer-dryers or laundry dryers
    • D06F34/04Signal transfer or data transmission arrangements
    • GPHYSICS
    • G01MEASURING; TESTING
    • G01RMEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R31/00Arrangements for testing electric properties; Arrangements for locating electric faults; Arrangements for electrical testing characterised by what is being tested not provided for elsewhere
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/12Arrangements for remote connection or disconnection of substations or of equipment thereof
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/28Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803Home automation networks
    • H04L12/2823Reporting information sensed by appliance or service execution status of appliance services in a home automation network
    • H04L12/2825Reporting to a device located outside the home and the home network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M11/00Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/06Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
    • H04M11/066Telephone sets adapted for data transmision
    • DTEXTILES; PAPER
    • D06TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06FLAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F2105/00Systems or parameters controlled or affected by the control systems of washing machines, washer-dryers or laundry dryers
    • D06F2105/58Indications or alarms to the control system or to the user
    • D06F2105/60Audible signals
    • DTEXTILES; PAPER
    • D06TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06FLAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F34/00Details of control systems for washing machines, washer-dryers or laundry dryers
    • D06F34/28Arrangements for program selection, e.g. control panels therefor; Arrangements for indicating program parameters, e.g. the selected program or its progress
    • D06F34/32Arrangements for program selection, e.g. control panels therefor; Arrangements for indicating program parameters, e.g. the selected program or its progress characterised by graphical features, e.g. touchscreens
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/28Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803Home automation networks
    • H04L2012/2847Home automation networks characterised by the type of home appliance used
    • H04L2012/285Generic home appliances, e.g. refrigerators

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Signal Processing (AREA)
  • Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • Tourism & Hospitality (AREA)
  • Automation & Control Theory (AREA)
  • Textile Engineering (AREA)
  • Primary Health Care (AREA)
  • Health & Medical Sciences (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Human Resources & Organizations (AREA)
  • General Health & Medical Sciences (AREA)
  • Finance (AREA)
  • General Engineering & Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Software Systems (AREA)
  • Mathematical Physics (AREA)
  • Databases & Information Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Selective Calling Equipment (AREA)
  • Measurement Of Mechanical Vibrations Or Ultrasonic Waves (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Control Of Washing Machine And Dryer (AREA)
  • Synchronisation In Digital Transmission Systems (AREA)

Abstract

Un servidor de diagnóstico (200) que comprende: una unidad de recepción de sonido (220) que recibe, por intermedio de una red de comunicación predeterminada, información de producto que incluye al menos una de entre una información de identificación de un utensilio doméstico (100), información de ajuste de parámetros, información de puesta en práctica e información de anomalías funcionales, que se proporciona, a la salida, desde el utensilio doméstico (100); una unidad de registro de sonido (230) que registra una señal recibida por intermedio de la unidad de recepción de sonido (220); una unidad de procesamiento de señal (240) que extrae inversamente la información de producto a partir de la señal registrada por la unidad de registro de sonido (220) y una unidad de diagnóstico (250) que analiza la información del producto, diagnostica un estado o avería del utensilio doméstico (100) y proporciona un resultado de diagnóstico, caracterizado por cuanto que: la unidad de procesamiento de señal (240) está adaptada para detectar un punto de inicio de un preámbulo que representa un inicio de la información del producto y una frecuencia de la señal, para detectar el preámbulo por coincidencia de formas, para efectuar una demodulación y una decodificación de cualquiera de entre una pluralidad de tramas que constituyen la información del producto con respecto al preámbulo y para detectar un error del preámbulo; y en donde la unidad de procesamiento de señal (240) está adaptada para compensar el error que se produce durante un proceso de transmisión estableciendo una sección predeterminada antes y después de una posición del preámbulo como una zona de inicio de preámbulo.

Description

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Si la desintercalación es completa, la señal se decodifica por un decodificador 219 y de este modo, se extrae la información de producto.
La Figura 5 es un diagrama de flujo que ilustra un método de análisis de la señal de un servidor de diagnóstico según una forma de realización de la presente invención.
Haciendo referencia a la Figura 5, el servidor de diagnóstico recibe una señal sonora a través de una red de comunicación si la información de producto de un utensilio doméstico es objeto de salida como un sonido predeterminado.
Si la señal sonora es una entrada (S310), la unidad de recepción de sonido 220 del servidor de diagnóstico la aplica a la unidad de registro de sonido 230 que luego memoriza el sonido como el de una señal sonora.
La unidad de procesamiento de señal 240 detecta un preámbulo a partir del sonido de la señal memorizado mediante el filtrado, detección de borde y coincidencia de formas de configuración (S320 a S340) y realiza una decodificación sobre una trama basada en el preámbulo detectado, con lo que se efectúa la transformación de datos (S350).
Se realiza un control de error en la trama transformada (S360) para determinar, de este modo, si un resultado del control de error es normal o no (S370). En este momento, si el resultado del control de error se muestra ‘anormal’, la unidad de procesamiento de señal 240 retrocede a la detección del preámbulo en la señal sonora de entrada para realizar repetidamente la transformación en la trama.
En caso de que el resultado del control de error muestre la indicación de “normal”, la siguiente trama se establece a transformación (S380).
Si la trama transformada se determina como que es normal al realizar un control de error sobre la trama transformada (S390), y en caso de que sea normal, la transformación de trama se realiza hasta la última trama (S380, S400).
Si la transformación es normalmente completa hasta la última trama (S410), la unidad de diagnóstico 250 diagnostica el estado del utensilio doméstico y si existe un fallo, o no, en el utensilio doméstico sobre la base de la información de producto extraída.
Asimismo, en caso de que se produzca un error en la trama transformada, el error es objeto de salida (S420). En este momento, el error que se produce durante la transformación de trama es objeto de salida a través de la unidad de presentación visual 210. En algunos casos, la detección del preámbulo y sus procesos posteriores pueden volverse a realizar o puede generarse y visualizarse un mensaje que demanda que la señal vuelva a ser objeto de salida para el utensilio doméstico.
La Figura 6 es una vista que ilustra un método de detección de un preámbulo de un servidor de diagnóstico según una forma de realización de la presente invención.
Haciendo referencia a la Figura 6, si un sonido que es una señal sonora se aplica a la entrada de la unidad de recepción de sonido 220 (S510), la señal es filtrada según se describió con anterioridad. En este momento, se detecta una frecuencia portadora mediante un filtrado utilizando un filtro de banda de paso 214 (S520).
A partir de la señal filtrada, se detecta una posición en donde la frecuencia se cambia bruscamente mediante el detector de borde 215. En este momento, puede detectarse una posición en donde aparece la frecuencia portadora y si un cambio en la frecuencia es superior a un valor de referencia es objeto de determinación (S530), con lo que se detecta un punto de inicio de preámbulo.
Si el cambio de frecuencia es menor que el valor de referencia, se determina como un cambio de señal temporal debido a ruido o causa similar y otras posiciones se detectan nuevamente sobre sus señales posteriores (S520 a S530). Si el cambio de frecuencia es mayor que el valor de referencia, se determina como una frecuencia portadora que aparece y la posición correspondiente se designa como un punto de inicio previsto del preámbulo (S540).
Los candidatos de preámbulos se detectan mediante la detección de borde con respecto al punto de inicio previsto del preámbulo (S550). En este momento, puede existir una pluralidad de puntos de inicio previstos del preámbulo o puede existir una pluralidad de candidatos de preámbulo.
La unidad de procesamiento de señal determina si los candidatos de preámbulos son el preámbulo mediante coincidencia de formas (S560). Puesto que el preámbulo consiste en una forma de configuración designada o datos designados, entre la pluralidad de candidatos de preámbulo, la que tiene la mayor similitud se determina como el preámbulo mediante coincidencia de formas (S570). En este momento, el punto de inicio del preámbulo se determina sobre la base del preámbulo determinado.
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Claims (1)

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ES11803799.3T 2010-07-06 2011-07-06 Sistema y método de diagnóstico de utensilio doméstico Active ES2538211T3 (es)

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Application Number Priority Date Filing Date Title
US36169610P 2010-07-06 2010-07-06
US36166710P 2010-07-06 2010-07-06
US361667P 2010-07-06
US361696P 2010-07-06
PCT/KR2011/004949 WO2012005513A2 (ko) 2010-07-06 2011-07-06 가전기기 진단시스템 및 그 진단방법

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ES11803799.3T Active ES2538211T3 (es) 2010-07-06 2011-07-06 Sistema y método de diagnóstico de utensilio doméstico
ES11803798.5T Active ES2534389T3 (es) 2010-07-06 2011-07-06 Aparato para diagnosticar electrodomésticos

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EP (2) EP2592785B1 (es)
KR (2) KR101423266B1 (es)
CN (2) CN103053135A (es)
ES (2) ES2538211T3 (es)
WO (2) WO2012005513A2 (es)

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EP2592785B1 (en) 2015-02-18
ES2534389T3 (es) 2015-04-22
EP2592786B1 (en) 2015-03-18
CN103053136A (zh) 2013-04-17
KR20130086208A (ko) 2013-07-31
US20130262322A1 (en) 2013-10-03
CN103053136B (zh) 2015-11-25
EP2592785A2 (en) 2013-05-15
KR20130105600A (ko) 2013-09-25
KR101423266B1 (ko) 2014-07-24
US20130238283A1 (en) 2013-09-12
EP2592786A2 (en) 2013-05-15
CN103053135A (zh) 2013-04-17
WO2012005512A4 (ko) 2012-07-19
EP2592786A4 (en) 2014-01-22
KR101442107B1 (ko) 2014-09-18
WO2012005512A2 (ko) 2012-01-12
WO2012005512A3 (ko) 2012-05-18
US10325269B2 (en) 2019-06-18
WO2012005513A2 (ko) 2012-01-12
WO2012005513A3 (ko) 2012-05-18

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