ES2534389T3 - Aparato para diagnosticar electrodomésticos - Google Patents

Aparato para diagnosticar electrodomésticos Download PDF

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Publication number
ES2534389T3
ES2534389T3 ES11803798.5T ES11803798T ES2534389T3 ES 2534389 T3 ES2534389 T3 ES 2534389T3 ES 11803798 T ES11803798 T ES 11803798T ES 2534389 T3 ES2534389 T3 ES 2534389T3
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ES
Spain
Prior art keywords
product information
appliance
unit
sound
diagnosis
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
ES11803798.5T
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English (en)
Inventor
Eui Hyeok Kwon
Hyun Sang Kim
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LG Electronics Inc
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LG Electronics Inc
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Filing date
Publication date
Application filed by LG Electronics Inc filed Critical LG Electronics Inc
Application granted granted Critical
Publication of ES2534389T3 publication Critical patent/ES2534389T3/es
Active legal-status Critical Current
Anticipated expiration legal-status Critical

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/01—Customer relationship services
    • G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016—After-sales
    • D—TEXTILES; PAPER
    • D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F33/00—Control of operations performed in washing machines or washer-dryers 
    • D06F33/30—Control of washing machines characterised by the purpose or target of the control 
    • D—TEXTILES; PAPER
    • D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F34/00—Details of control systems for washing machines, washer-dryers or laundry dryers
    • D06F34/04—Signal transfer or data transmission arrangements
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01R—MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
    • G01R31/00—Arrangements for testing electric properties; Arrangements for locating electric faults; Arrangements for electrical testing characterised by what is being tested not provided for elsewhere
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00—Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/12—Arrangements for remote connection or disconnection of substations or of equipment thereof
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803—Home automation networks
    • H04L12/2823—Reporting information sensed by appliance or service execution status of appliance services in a home automation network
    • H04L12/2825—Reporting to a device located outside the home and the home network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
    • H04M11/066—Telephone sets adapted for data transmision
    • D—TEXTILES; PAPER
    • D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F2105/00—Systems or parameters controlled or affected by the control systems of washing machines, washer-dryers or laundry dryers
    • D06F2105/58—Indications or alarms to the control system or to the user
    • D06F2105/60—Audible signals
    • D—TEXTILES; PAPER
    • D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
    • D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
    • D06F34/00—Details of control systems for washing machines, washer-dryers or laundry dryers
    • D06F34/28—Arrangements for program selection, e.g. control panels therefor; Arrangements for indicating program parameters, e.g. the selected program or its progress
    • D06F34/32—Arrangements for program selection, e.g. control panels therefor; Arrangements for indicating program parameters, e.g. the selected program or its progress characterised by graphical features, e.g. touchscreens
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803—Home automation networks
    • H04L2012/2847—Home automation networks characterised by the type of home appliance used
    • H04L2012/285—Generic home appliances, e.g. refrigerators

Abstract

Un aparato de diagnosis de un electrodoméstico para recibir una señal de sonido que incluye información de producto desde un electrodoméstico a través de una red de comunicación, extraer la información de producto a partir de la señal de sonido, y realizar diagnosis sobre el electrodoméstico basado en la información de producto extraída, comprendiendo el aparato de diagnosis de un electrodoméstico: una unidad (130) de grabación de sonido dispuesta para grabar la señal de sonido que incluye la información de producto recibida desde el electrodoméstico; una unidad (140) de tratamiento de señal dispuesta para extraer la información de producto a partir de la señal de sonido grabada por la unidad de grabación de sonido; una unidad (150) de diagnosis dispuesta para realizar una diagnosis sobre el electrodoméstico basada en la información de producto extraída por la unidad de tratamiento de señal; y una unidad (110) de presentación dispuesta para proporcionar un interfaz de usuario que interactúa con la unidad de grabación de sonido, la unidad de tratamiento de señal, y la unidad de diagnosis, en que la interfaz de usuario incluye además un área (221) de selección de comienzo de diagnosis, y en que si el área de selección de comienzo de diagnosis es seleccionada, la información de producto es extraída por la unidad de tratamiento de señal, y la unidad de diagnosis realiza una diagnosis del electrodoméstico basada en la información de productos extraída en que la interfaz de usuario incluye un área (223) de presentación de forma de onda dispuesta para presentar una forma de onda de la señal de sonido que incluye la información de producto que está en progreso con la grabación por la unidad de grabación de sonido.

Description

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Claims (1)

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ES11803798.5T 2010-07-06 2011-07-06 Aparato para diagnosticar electrodomésticos Active ES2534389T3 (es)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US36166710P 2010-07-06 2010-07-06
US36169610P 2010-07-06 2010-07-06
US361667P 2010-07-06
US361696P 2010-07-06
PCT/KR2011/004948 WO2012005512A2 (ko) 2010-07-06 2011-07-06 가전기기 진단장치

Publications (1)

Publication Number Publication Date
ES2534389T3 true ES2534389T3 (es) 2015-04-22

Family

ID=45441653

Family Applications (2)

Application Number Title Priority Date Filing Date
ES11803798.5T Active ES2534389T3 (es) 2010-07-06 2011-07-06 Aparato para diagnosticar electrodomésticos
ES11803799.3T Active ES2538211T3 (es) 2010-07-06 2011-07-06 Sistema y método de diagnóstico de utensilio doméstico

Family Applications After (1)

Application Number Title Priority Date Filing Date
ES11803799.3T Active ES2538211T3 (es) 2010-07-06 2011-07-06 Sistema y método de diagnóstico de utensilio doméstico

Country Status (6)

Country Link
US (2) US10325269B2 (es)
EP (2) EP2592786B1 (es)
KR (2) KR101423266B1 (es)
CN (2) CN103053135A (es)
ES (2) ES2534389T3 (es)
WO (2) WO2012005512A2 (es)

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US20130238283A1 (en) 2013-09-12
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