CN108702539B - 使用数字助理进行媒体搜索和回放的方法、系统和介质 - Google Patents

使用数字助理进行媒体搜索和回放的方法、系统和介质 Download PDF

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CN108702539B
CN108702539B CN201680057538.3A CN201680057538A CN108702539B CN 108702539 B CN108702539 B CN 108702539B CN 201680057538 A CN201680057538 A CN 201680057538A CN 108702539 B CN108702539 B CN 108702539B
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R·M·奥尔
R·N·希基
P·M·利斯特
J·H·拉塞尔
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Abstract

本发明题为“用于媒体搜索和回放的智能自动化助理”。本发明公开了用于操作数字助理进行媒体搜索和回放的系统与过程。在示例性过程中,可以接收包含媒体搜索请求的音频输入。可以确定对应于媒体搜索请求的主要用户意图,并且可以确定基于一个或多个先前用户意图的一个或多个辅助用户意图。可以显示对应于主要用户意图的媒体项主要集合,并且可以显示对应于一个或多个辅助用户意图的一个或多个媒体项辅助集合。

Description

使用数字助理进行媒体搜索和回放的方法、系统和介质
相关申请的交叉引用
本申请要求2015年9月8日提交的名称为“Intelligent Automated Assistantfor Media Search and Playback”的美国临时申请62/215,575和2015年12月8日提交的名称为“Intelligent Automated Assistant for Media Search and Playback”的美国非临时申请14/963,089的优先权,这两个申请据此出于所有目的全文以引用方式并入本文。
本申请涉及以下共同未决的申请:2015年12月8日提交的名称为“IntelligentAutomated Assistant in a Media Environment”的美国非临时专利申请14/963,094(代理档案号106842130800(P25817US1)),2014年9月26日提交的名称为“IntelligentAutomated Assistant for TV User Interactions”的美国非临时专利申请14/498,503(代理档案号106842065100(P18133US1)),以及2014年9月26日提交的名称为“Real-timeDigital Assistant Knowledge Updates”的美国非临时专利申请14/498,391(代理档案号106842097900(P22498USP1)),这些申请据此出于所有目的全文以引用方式并入本文。
技术领域
本发明整体涉及智能自动化助理,更具体地讲,涉及用于媒体搜索和回放的智能自动化助理。
背景技术
智能自动化助理(或数字助理)可在用户与电子设备之间提供直观界面。这些助理可允许用户使用自然语言以语音形式和/或文本形式与设备或系统进行交互。例如,用户可通过向与电子设备相关联的虚拟助理提供自然语言形式的语音用户输入来访问电子设备的服务。虚拟助理能够对讲出的用户输入执行自然语言处理以推断用户的意图并将用户意图操作化为任务。随后可通过执行电子设备的一项或多项功能来执行这些任务,并且在一些示例中,可将相关输出以自然语言形式返回给用户。
可能期望将数字助理集成到媒体环境(例如,电视、电视机顶盒、有线电视盒、游戏设备、流媒体设备、数字视频录像机等)中来辅助用户完成与媒体消费相关的任务。例如,可以利用数字助理辅助搜索期望的要消费的媒体内容。然而,用户常常不清楚他们希望消费的具体媒体项,可能会花费相当多时间浏览媒体项以发现新的感兴趣内容。此外,现有的搜索界面可能很复杂且并非用户友好的,这可能进一步增加用户在最终选择希望消费的项目之前浏览媒体项所花的时间。
发明内容
本发明公开了用于操作数字助理进行媒体搜索和回放的系统与过程。在示例过程中,可以在显示单元上显示媒体项主要集合。响应于检测到用户输入,可以接收音频输入。该音频输入可以包含自然语言语音形式的媒体相关请求。可以确定对应于媒体相关请求的主要用户意图。该过程可以确定该主要用户意图是否包括缩小对应于该媒体项主要集合的主要媒体搜索查询范围的用户意图。根据确定主要用户意图包括缩小主要媒体搜索查询范围的用户意图,可以生成对应于主要用户意图的第二主要媒体搜索查询。第二主要媒体搜索查询可以基于该媒体相关请求和主要媒体搜索查询。可以执行该第二主要媒体搜索查询以获得第二媒体项主要集合。可以用该第二媒体项主要集合的显示替换该媒体项主要集合在显示单元上的显示。
附图说明
图1是示出了根据各种示例用于实现数字助理的系统和环境的框图。
图2是示出了根据各种示例的媒体系统的框图。
图3是示出了根据各种示例的用户设备的框图。
图4A是示出了根据各种示例的数字助理系统或其服务器部分的框图。
图4B示出了根据各种示例的图4A所示的数字助理的功能。
图4C示出了根据各种示例的知识本体的一部分。
图5A-图5E示出了根据各种示例用于操作媒体系统的数字助理的过程。
图6A-图6K示出了根据各种示例在图5A-图5E所示过程的各个阶段由显示单元上的媒体设备显示的屏幕截图。
图7示出了根据各种示例被配置为操作媒体系统的数字助理的电子设备的功能框图。
具体实施方式
在以下对示例的描述中将引用附图,在附图中以例示的方式示出了可被实践的特定示例。应当理解,在不脱离各种示例的范围的情况下,可使用其他示例并且可作出结构性变更。
这涉及用于在媒体环境中操作数字助理的系统和过程。在示例过程中,可以接收自然语言语音形式的媒体搜索请求。可以确定对应于媒体搜索请求的主要用户意图。可以根据主要用户意图获得媒体项的主要集合。该过程能够确定是否存在一个或多个先前用户意图,其中一个或多个先前用户意图对应于在媒体搜索请求之前接收的一个或多个先前媒体搜索请求。响应于确定存在一个或多个先前用户意图,可以基于主要用户意图和一个或多个先前用户意图确定一个或多个辅助用户意图。一个或多个辅助用户意图可以基于各种其他因素,诸如媒体浏览历史、相关搜索属性和多个用户之间的常见媒体属性。可以获得媒体项的多个辅助集合,其中媒体项的每个辅助集合对应于一个或多个辅助用户意图中的相应辅助用户意图。可以在显示单元上经由用户界面显示所获得媒体项的主要集合和媒体项的多个辅助集合供用户选择。可以智能地确定主要和辅助用户意图以增大预测用户实际意图的概率。通过基于主要和辅助用户意图提供多种媒体项,用户更可能遇到激发用户兴趣的媒体项。这可能希望通过减少浏览媒体项所花的时间量并接下来增加欣赏媒体内容所花的时间量来改进用户体验。
1.系统和环境
图1示出了根据各种示例用于操作数字助理的示例性系统100。术语“数字助理”、“虚拟助理”、“智能自动化助理”或“自动数字助理”可指解译语音形式和/或文本形式的自然语言输入以推断用户意图并且基于推断出的用户意图来执行动作的任何信息处理系统。例如,为了按照推断的用户意图行动,该系统能够执行如下一项或多项:识别具有被设计成完成推断的用户意图的步骤和参数的任务流,向任务流中输入来自推断的用户意图的特定要求;通过调用程序、方法、服务、应用编程接口(API)等来执行任务流;以及以可听(例如,语音)和/或可视形式来生成对用户的输出响应。
具体地,数字助理可能够接受至少部分地为自然语言命令、请求、声明、叙述和/或询问的形式的用户请求。通常,用户请求可寻求数字助理作出信息性回答,或寻求数字助理执行任务。针对用户请求的令人满意的响应可以是提供所请求的信息性回答、执行所请求的任务,或这两者的组合。例如,用户可向数字助理提出问题,诸如“巴黎现在几点?”该数字助理能够检索请求的信息和响应“现在是巴黎时间下午4:00。”用户还可以请求执行任务,例如,“查找Reese Witherspoon主演的电影。”作为响应,数字助理可以执行请求的搜索查询并显示相关的电影标题供用户选择。在执行所请求的任务期间,数字助理有时可在很长时间段内在涉及多次信息交换的持续对话中与用户进行交互。存在与数字助理进行交互以请求信息或执行各种任务的许多其他方法。除了提供文本响应并采取编程动作之外,该数字助理还可以其他可视或音频形式提供响应,例如,言语、提示、音乐、图像、视频、动画等。此外,如本文所述,示例性数字助理可以控制媒体内容的回放(例如,在电视机顶盒上),并导致在显示单元(例如,电视)上显示媒体内容或其他信息。
如图1中所示,在一些示例中,数字助理可根据客户端-服务器模型来实现。数字助理可包括在媒体设备104上执行的客户端侧部分102(下文称为“DA客户端102”),以及在服务器系统108上执行的服务器侧部分106(下文称为“DA服务器106”)。此外,在一些示例中,还可以在用户设备122上执行客户端侧部分。DA客户端102可通过一个或多个网络110来与DA服务器106进行通信。DA客户端102可提供客户端侧功能,诸如面向用户的输入和输出处理,以及与DA服务器106进行通信。DA服务器106可为任意数量的DA客户端102提供服务器侧功能,该任意数量的DA客户端102各自位于相应的设备(例如,媒体设备104和用户设备122)上。
媒体设备104可以是被配置为管理和控制媒体内容的任何适当的电子设备。例如,媒体设备104可以包括电视机顶盒,诸如有线电视盒设备、卫星盒设备、视频播放器设备、视频流传输设备、数字视频录像机、游戏系统、DVD播放器、蓝光光盘TM播放器、此类设备的组合等。如图1所示,媒体设备104可以是媒体系统128的部分。除媒体设备104之外,媒体系统128可以包括遥控器124和显示单元126。媒体设备104可以在显示单元126上显示媒体内容。显示单元126可以是任何类型的显示器,诸如电视显示器、监视器、投影仪等。在一些示例中,媒体设备104可以连接到可以与显示单元126集成或分开的音频系统(例如,音频接收机)和扬声器(未示出)。在其他示例中,显示单元126和媒体设备104可以在单个设备中结合在一起,单个设备诸如是具有高级处理和网络连接能力的智能电视。在此类示例中,可以将媒体设备104的功能作为应用在组合设备上执行。
在一些示例中,媒体设备104可以充当针对媒体内容的多种类型和源的媒体控制中心。例如,媒体设备104可以方便用户访问实况电视(例如,空中传输、卫星或有线电视)。这样一来,媒体设备104可以包括电缆调谐器、卫星调谐器等。在一些示例中,媒体设备104还可以记录用于稍晚时移观看的电视节目。在其他示例中,媒体设备104能够提供对一个或多个流传输媒体服务的访问,诸如电缆传送的点播电视秀、视频和音乐以及互联网传送的电视秀、视频和音乐(例如,来自各种免费、付费和基于订阅的流传输服务)。在其他示例中,媒体设备104能够促进从任何其他源回放或显示媒体内容,诸如显示来自移动用户设备的照片,播放来自耦合的存储设备的视频,播放来自耦合的音乐播放器的音乐等。如果需要,媒体设备104还可以包括本文论述的媒体控制特征的各种其他组合。下文参考图2提供了对媒体设备104的详细描述。
用户设备122可以是任何个人电子设备,诸如移动电话(例如,智能电话)、平板电脑、便携式媒体播放器、台式计算机、膝上型计算机、PDA、可穿戴电子设备(例如,数字眼镜、腕带、腕表、胸针、臂带等)等。下文参考图3提供了对用户设备122的详细描述。
在一些示例中,用户可以通过用户设备122、遥控器124或与媒体设备104集成的接口元件(例如,按钮、麦克风、相机、操纵杆等)与媒体设备104交互。例如,可以在用户设备122和/或遥控器124处接收针对数字助理的包括媒体相关查询或命令的语音输入,该语音输入可以用于使得在媒体设备104上执行媒体相关的任务。同样,可以在用户设备122和/或遥控器124处(以及从未示出的其他设备)接收用于控制媒体设备104上的媒体的触觉命令。因此可以通过各种方式控制媒体设备104的各种功能,给用户用于从多个设备控制媒体内容的多种选项。
通信网络110的示例可包括局域网(LAN)和广域网(WAN),例如互联网。通信网络110可使用任何已知的网络协议来实现,包括各种有线或无线协议,诸如例如以太网、通用串行总线(USB)、火线、全球移动通信系统(GSM)、增强型数据GSM环境(EDGE)、码分多址(CDMA)、时分多址(TDMA)、蓝牙、Wi-Fi、互联网协议语音(VoIP)、Wi-MAX、或任何其他合适的通信协议。
DA服务器106可包括面向客户端的输入/输出(I/O)接口112、一个或多个处理模块114、数据和模型116,以及至外部服务的I/O接口118。面向客户端的I/O接口112可促进针对DA服务器106的面向客户端的输入和输出处理。一个或多个处理模块114可利用数据和模型116来处理语音输入,并基于自然语言输入来确定用户的意图。此外,一个或多个处理模块114可基于推断出的用户意图来进行任务执行。在一些示例中,DA服务器106可以通过用于任务完成或信息采集的网络110与外部服务120通信,诸如电话服务、日历服务、信息服务、消息服务、导航服务、电视节目服务、流媒体服务、媒体搜索服务等。至外部服务的I/O接口118可促进此类通信。
服务器系统108可在计算机的一个或多个独立式数据处理装置或分布式网络上实施。在一些示例中,服务器系统108还可采用第三方服务提供方(例如,第三方云服务提供方)的各种虚拟设备和/或服务来提供服务器系统108的潜在计算资源和/或基础结构资源。
虽然图1中所示的数字助理可包括客户端侧部分(例如,DA客户端102)和服务器侧部分(例如,DA服务器106)两者,但在一些示例中,数字助理的功能可被实现为被安装在用户设备或媒体设备上的独立式应用。此外,数字助理的客户端部分与服务器部分之间的功能划分在不同的具体实施中可变化。例如,在一些示例中,在用户设备122或媒体设备104上执行的DA客户端可以是仅提供面向用户的输入和输出处理功能并将数字助理的所有其他功能委派给后端服务器的瘦客户端。
2.媒体系统
图2示出了根据各种示例的媒体系统128的框图。媒体系统128可以包括通信地耦接到显示单元126、遥控器124和扬声器268的媒体设备104。媒体设备104可以经由遥控器124接收用户输入。可以在显示单元126上显示来自媒体设备104的媒体内容。
在本示例中,如图2所示,媒体设备104可以包括存储器接口202、一个或多个处理器204,以及外围设备接口206。媒体设备104中的各种部件可由一条或多条通信总线或信号线耦接在一起。媒体设备104还可包括各种子系统,以及耦接至外围设备接口206的外围设备。子系统和外围设备可采集信息和/或促进媒体设备104的各种功能。
例如,媒体设备104可包括通信子系统224。可通过一个或多个有线和/或无线通信子系统224来促进通信功能,该有线和/或无线通信子系统可包括各种通信端口、射频接收器与发射器和/或光学(例如红外)接收器与发射器。
在一些示例中,媒体设备104还可以包括耦接到外围设备接口206的I/O子系统240。I/O子系统240可以包括音频/视频输出控制器270。音频/视频输出控制器270可以耦接到显示单元126和扬声器268或可以其他方式提供音频和视频输出(例如,经由音频/视频端口、无线传输等)。I/O子系统240还可以包括远程控制器242。远程控制器242可以通信地耦接到遥控器124(例如,经由有线连接、蓝牙、Wi-Fi等)。
遥控器124可以包括用于捕获音频数据(例如,来自用户的语音输入)的麦克风272、用于捕获触觉输入的按钮274以及用于方便经由远程控制器242与媒体设备104通信的收发器276。此外,遥控器124可包括基于触觉和/或触感接触来接受来自用户的输入的触敏表面278、传感器或传感器组。触敏表面278和远程控制器242可以检测触敏表面278上的接触(和接触的任何移动或中断)并将检测到的接触(例如,手势、接触运动等)转换成与显示单元126上显示的用户界面对象(例如,一个或多个软按键、图标、网页或图像)的交互。在一些示例中,遥控器124还可以包括诸如键盘、操纵杆等的其他输入机构。在一些示例中,遥控器124还可以包括诸如灯、显示器、扬声器等输出机构。在遥控器124处接收的输入(例如,用户语音、按钮按压、接触运动等)可以经由遥控器124传送到媒体设备104。I/O子系统240还可以包括其他输入控制器244。可将其他输入控制器244耦接到其他输入/控制设备248,诸如一个或多个按钮、摇臂开关、拇指滚轮、红外端口、USB端口和/或指针设备(诸如触笔)。
在一些示例中,媒体设备104还可以包括耦接到存储器250的存储器接口202。存储器250可以包括任何电子、磁、光学、电磁、红外的或半导体系统、装置或设备;便携式计算机软盘(磁性);随机存取存储器(RAM)(磁性);只读存储器(ROM)(磁性);可擦除可编程只读存储器(EPROM)(磁性);诸如CD、CD-R、CD-RW、DVD、DVD-R或DVD-RW的便携式光盘;或诸如紧致闪存卡、安全数字卡、USB存储器设备、存储器条等闪存存储器。在一些示例中,存储器250的非暂态计算机可读存储介质可用于存储指令(例如,用于执行本文描述的各过程的部分和所有)以供指令执行系统、装置或设备,诸如基于计算机的系统、包含处理器的系统或可从指令执行系统、装置或设备获取指令并执行指令的其他系统使用或与其相关联。在其他示例中,指令(例如,用于执行本文描述的各过程的部分和所有)可被存储在服务器系统108的非暂态计算机可读存储介质上,或者可在存储器250的非暂态计算机可读存储介质与服务器系统108的非暂态计算机可读存储介质之间划分。在本文档的上下文中,“非暂态计算机可读存储介质”可以是可包括或存储程序以供指令执行系统、装置和设备使用或与其相关联的任何介质。
在一些示例中,存储器250可存储操作系统252、通信模块254、图形用户界面(GUI)模块256、设备上媒体模块258、设备外媒体模块260和应用模块262。操作系统252可包括用于处理基础系统服务以及用于执行硬件相关任务的指令。通信模块254可促进与一个或多个附加设备、一个或多个计算机和/或一个或多个服务器的通信。图形用户界面模块256可促进图形用户界面处理;设备上媒体模块258可以促进媒体设备104上本地存储的媒体内容的存储和回放。设备外媒体模块260可以促进从外部源(例如,在远程服务器上,在用户设备122上等)获得的媒体内容的流传输回放或下载。此外,设备外媒体模块260可以促进接收广播和有线内容(例如,频道调谐)。应用模块262可以促进媒体相关应用的各种功能,诸如网络浏览、媒体处理、游戏和/或其他过程与功能。
如本文所述,例如,存储器250还可存储客户端侧数字助理指令(例如,在数字助理客户端模块264中)以及各种用户数据266(例如,特定于用户的词汇数据、偏好数据,和/或其他数据诸如用户的媒体搜索历史、媒体观看列表,最近观看的列表,最喜欢的媒体项等)以提供数字助理的客户端侧功能。也可以在执行语音识别时使用用户数据266,以支持数字助理或用于任何其他应用。
在各种示例中,数字助理客户端模块264能够通过媒体设备104的各种用户界面(例如,I/O子系统240等)接受声音输入(例如,语音输入)、文本输入、触摸输入和/或手势输入。数字助理客户端模块264还能够提供音频(例如,语音输出)、视觉和/或触觉形式的输出。例如,可将输出提供为语音、声音、提示、文本消息、菜单、图形、视频、动画、振动和/或以上两者或更多者的组合。在操作期间,数字助理客户端模块264可使用通信子系统224来与数字助理服务器(例如,DA服务器106)通信。
在一些示例中,数字助理客户端模块264可利用各种子系统和外围设备来收集与媒体设备104有关和来自媒体设备104的周围环境的附加信息,以建立与用户、当前用户交互和/或当前用户输入相关联的上下文。此类上下文还可以包括来自其他设备,诸如来自用户设备122的信息。在一些示例中,数字助理客户端模块264可将上下文信息或其子集与用户输入一起提供至数字助理服务器,以帮助推断用户的意图。数字助理还可使用上下文信息来确定如何准备输出并将输出递送给用户。可进一步由媒体设备104或服务器系统108使用上下文信息以支持精确的语音识别。
在一些示例中,伴随用户输入的上下文信息可以包括传感器信息,诸如照明、环境噪音、环境温度、与另一物体的距离等。上下文信息还可以包括与媒体设备104的物理状态(例如,设备位置、设备温度、功率水平等)或媒体设备104的软件状态(例如,运行过程、安装的应用、过去和当前的网络活动、背景服务、错误日志、资源使用等)相关联的信息。上下文信息还可以包括从用户接收的信息(例如,语音输入)、用户请求的信息和向用户呈现的信息(例如,媒体设备当前或先前显示的信息)。上下文信息还可以包括与所连接设备或与用户相关联的其他设备的状态相关联的信息(例如,用户设备122上显示的内容、用户设备122上的可回放内容等)。可以将这些类型的上下文信息的任何信息提供给DA服务器106(或用在媒体设备104自身上)作为与用户输入相关联的上下文信息。
在一些示例中,数字助理客户端模块264可响应于来自DA服务器106的请求而选择性地提供被存储在媒体设备104上的信息(例如,用户数据266)。除此之外或另选地,可以在媒体设备104自身上在执行语音识别和/或数字助理功能时使用该信息。数字助理客户端模块264还可在DA服务器106请求时引出来自用户经由自然语言对话或其他用户界面的附加输入。数字助理客户端模块264可将该附加输入传送至DA服务器106,以帮助DA服务器106进行意图推断和/或满足在用户请求中表达的用户意图。
在各种示例中,存储器250可包括附加的指令或更少的指令。此外,可在包括在一个或多个信号处理和/或专用集成电路中的硬件和/或固件中实现用户设备104的各种功能。
3.用户设备
图3示出了根据各种示例的示例性用户设备122的框图。如图所示,用户设备122可包括存储器接口302、一个或多个处理器304,以及外围设备接口306。用户设备122中的各种部件可由一条或多条通信总线或信号线耦接在一起。用户设备122还可包括各种传感器、子系统,以及耦接至外围设备接口306的外围设备。传感器、子系统和外围设备可收集信息和/或促进用户设备122的各种功能。
例如,用户设备122可包括运动传感器310、光传感器312和接近传感器314,它们耦接到外围设备接口306以促进取向、照明和接近感测功能。一个或多个其他传感器316,诸如定位系统(例如,GPS接收器)、温度传感器、生物识别传感器、陀螺仪、指南针、加速度计等,也可被连接至外围设备接口306,以促进相关功能。
在一些示例中,相机子系统320和光学传感器322可用于促进相机功能,诸如拍摄照片和录制视频剪辑。可通过一个或多个有线和/或无线通信子系统324来促进通信功能,该有线和/或无线通信子系统可包括各种通信端口、射频接收器与发射器和/或光学(如红外)接收器与发射器。可将音频子系统326耦接到扬声器328和麦克风330以促进启用语音的功能,诸如语音识别、语音复制、数字记录和电话功能。
在一些示例中,用户设备122还可以包括耦接到外围设备接口306的I/O子系统340。I/O子系统340可包括触摸屏控制器342和/或其他输入控制器344。触摸屏控制器342可以耦接到触摸屏346。触摸屏346和触摸屏控制器342例如可使用多种触摸灵敏度技术中的任一种来检测接触和移动或它们的间断,该多种触摸灵敏度技术诸如电容技术、电阻技术、红外技术和表面声波技术;接近传感器阵列;等等。可将其他输入控制器344耦接到其他输入/控制设备348,诸如一个或多个按钮、摇臂开关、拇指滚轮、红外端口、USB端口和/或指针设备(诸如触笔)。
在一些示例中,用户设备122还可以包括耦接到存储器350的存储器接口302。存储器350可以包括任何电子、磁、光学、电磁、红外或半导体系统、装置或设备;便携式计算机软盘(磁性);随机存取存储器(RAM)(磁性);只读存储器(ROM)(磁性);可擦除可编程只读存储器(EPROM)(磁性);诸如CD、CD-R、CD-RW、DVD、DVD-R或DVD-RW的便携式光盘;或诸如紧致闪存卡、安全数字卡、USB存储器设备、存储器条等闪存存储器。在一些示例中,存储器350的非暂态计算机可读存储介质可用于存储指令(例如,用于执行本文描述的各过程的部分和所有)以供指令执行系统、装置或设备,诸如基于计算机的系统、包含处理器的系统或可从指令执行系统、装置或设备获取指令并执行指令的其他系统使用或与其相关联。在其他示例中,指令(例如,用于执行本文描述的各过程的部分或所有)可被存储在服务器系统108的非暂态计算机可读存储介质上,或者可在存储器350的非暂态计算机可读存储介质与服务器系统108的非暂态计算机可读存储介质之间划分。在本文档的上下文中,“非暂态计算机可读存储介质”可以是可包括或存储程序以供指令执行系统、装置和设备使用或与其相关联的任何介质。
在一些示例中,存储器350可存储操作系统352、通信模块354、图形用户界面(GUI)模块356、传感器处理模块358、电话模块360和应用模块362。操作系统352可包括用于处理基础系统服务以及用于执行硬件相关任务的指令。通信模块354可促进与一个或多个附加设备、一个或多个计算机和/或一个或多个服务器的通信。图形用户界面模块356可促进图形用户界面的处理;传感器处理模块358可促进与传感器相关的处理和功能。电话模块360可促进与电话相关的过程和功能。应用模块362可促进用户应用的各种功能,诸如电子消息传递、网页浏览、媒体处理、导航、成像和/或其他过程和功能。
如本文所述,例如,存储器350还可存储客户端侧数字助理指令(例如,在数字助理客户端模块364中)以及各种用户数据366(例如,特定于用户的词汇数据、偏好数据,和/或其他数据诸如用户的电子通讯录、待办事项列表、购物清单、电视节目收藏夹等)以提供数字助理的客户端侧功能。也可以在执行语音识别时使用用户数据366,以支持数字助理或用于任何其他应用。数字助理客户端模块364和用户数据366可以分别与数字助理客户端模块264和用户数据266类似或相同,如上文参考图2所述。
在各种示例中,存储器350可包括附加的指令或更少的指令。此外,可在硬件和/或固件中包括在一个或多个信号处理和/或专用集成电路中实施用户设备122的各种功能。
在一些示例中,用户设备122可以被配置为控制媒体设备104的各方面。例如,用户设备122可以充当遥控器(例如,遥控器124)。可以将经由用户设备122接收的用户输入(例如,使用通信子系统)传输到媒体设备104,以使得由媒体设备104执行对应动作。此外,用户设备122可以被配置为从媒体设备104接收指令。例如,媒体设备104可以将任务传递给用户设备122以执行并使得在用户设备122上显示对象(例如,可选择示能表示)。
应当理解,系统100和媒体系统128不限于图1和图2中所示的部件和配置,用户设备122、媒体设备104和遥控器124同样不限于图2和图3所示的部件和配置。根据各种示例,系统100、媒体系统128、用户设备122、媒体设备104和遥控器124都可以包括多种配置中的更少或其他部件。
4.数字助理系统
图4A示出了根据各种示例的数字助理系统400的框图。在一些示例中,数字助理系统400可在独立式计算机系统上实现。在一些示例中,数字助理系统400可跨多个计算机分布。在一些示例中,数字助理的模块和功能中的一些模块和功能可被划分成服务器部分和客户端部分,其中客户端部分位于一个或多个用户设备(例如,设备104或设备122)上并通过一个或多个网络来与服务器部分(例如,服务器系统108)进行通信,例如,如图1所示。在一些示例中,数字助理系统400可以是图1中所示的服务器系统108(和/或DA服务器106)的具体实施。应当指出的是,数字助理系统400仅为数字助理系统的一个示例,并且该数字助理系统400可具有比所示更多或更少的部件、可组合两个或更多个部件,或者可具有部件的不同配置或布置。图4A中所示的各种部件可在硬件、用于由一个或多个处理器执行的软件指令、固件(包括一个或多个信号处理集成电路和/或专用集成电路),或它们的组合中实现。
数字助理系统400可包括存储器402、一个或多个处理器404、I/O接口406,以及网络通信接口408。这些部件可通过一个或多个通信总线或信号线410彼此进行通信。
在一些示例中,存储器402可包括非暂态计算机可读介质,诸如高速随机存取存储器和/或非易失性计算机可读存储介质(例如,一个或多个磁盘存储设备、闪存存储器设备,或其他非易失性固态存储器设备)。
在一些示例中,I/O接口406可将数字助理系统400的I/O设备416(诸如显示器、键盘、触摸屏和麦克风)耦接至用户界面模块422。与用户界面模块422结合的I/O接口406可接收用户输入(例如,声音输入、键盘输入、触摸输入等)并相应地对这些输入进行处理。在一些示例中,例如,当数字助理在独立式用户设备上实施时,数字助理系统400可包括分别相对于图2或图3中的设备104或设备122所描述的部件和I/O通信接口中的任一者。在一些示例中,数字助理系统400可表示数字助理具体实施的服务器部分,并且可通过位于客户端设备(例如,设备104或设备122)上的客户端侧部分来与用户进行交互。
在一些示例中,网络通信接口408可包括一个或多个有线通信端口412和/或无线传输和接收电路414。一个或多个有线通信端口可经由一个或多个有线接口例如以太网、通用串行总线(USB)、火线等来接收和发送通信信号。无线电路414可从通信网络和其他通信设备接收RF信号和/或光学信号,并且将RF信号和/或光学信号发送至通信网络和其他通信设备。无线通信可使用多种通信标准、协议和技术中的任一者,诸如GSM、EDGE、CDMA、TDMA、蓝牙、Wi-Fi、VoIP、Wi-MAX、或任何其他合适的通信协议。网络通信接口408可使得数字助理系统400通过网络诸如互联网、内联网和/或无线网络(诸如蜂窝电话网络、无线局域网(LAN)和/或城域网(MAN))与其他设备之间的通信成为可能。
在一些示例中,存储器402或存储器402的计算机可读存储介质可存储程序、模块、指令和数据结构,包括以下内容中的全部或其子集:操作系统418、通信模块420、用户界面模块422、一个或多个应用424和数字助理模块426。具体地讲,存储器402或存储器402的计算机可读存储介质可存储用于执行下文描述的过程800的指令。一个或多个处理器404可执行这些程序、模块和指令,并可从数据结构读取数据或将数据写到数据结构。
操作系统418(例如,Darwin、RTXC、LINUX、UNIX、OS X、WINDOWS,或嵌入式操作系统诸如VxWorks)可包括用于控制和管理一般系统任务(例如,存储器管理、存储设备控制、电源管理等)的各种软件部件和/或驱动器,并且促进各种硬件、固件和软件部件之间的通信。
通信模块420可促进数字助理系统400与其他设备之间通过网络通信接口408进行的通信。例如,通信模块420可以与电子设备(例如,104,122)的通信子系统(例如,224,324)通信。通信模块420还可包括用于处理由无线电路414和/或有线通信端口412所接收的数据的各种部件。
用户界面模块422可经由I/O接口406来接收来自用户(例如,来自键盘、触摸屏、指向设备、控制器和/或麦克风)的命令和/或输入,并在显示器上生成用户界面对象。用户界面模块422还可准备输出(例如,语音、声音、动画、文本、图标、振动、触觉反馈、光照等)并将输出经由I/O接口406(例如,通过显示器、音频通道、扬声器、触摸板等)递送给用户。
应用424可包括被配置为由一个或多个处理器404执行的程序和/或模块。例如,如果数字助理系统400在独立式用户设备上实现,则应用424可包括用户应用,诸如游戏、日历应用、导航应用或电子邮件应用。如果数字助理系统400在服务器上实现,则应用424可包括例如资源管理应用、诊断应用或调度应用。
存储器402还可存储数字助理模块426(或数字助理的服务器部分)。在一些示例中,数字助理模块426可包括以下子模块或者其子集或超集:I/O处理模块428、语音转文本(STT)处理模块430、自然语言处理模块432、对话流处理模块434、任务流处理模块436、服务处理模块438和语音合成模块440。这些模块中的每个模块可具有对以下数字助理模块426的系统或数据与模型中的一者或多者或者其子集或超集的访问权限:知识本体460、词汇索引444、用户数据448、任务流模型454、服务模型456和自动语音识别(ASR)系统431。
在一些示例中,使用数字助理模块426中实现的处理模块、数据和模型,数字助理能够执行至少一些如下功能:将语音输入转换成文本;识别在从用户接收的自然语言输入中表达的用户意图;主动引出并获得完整推断用户意图所需的信息(例如,通过消除字词、游戏、意图的歧义等);确定用于满足推断出的意图的任务流;并执行该任务流以满足推断出的意图。
在一些示例中,如图4B中所示,I/O处理模块428可通过图4A中的I/O设备416与用户进行交互或通过图4A中的网络通信接口408与用户设备(例如,设备104或设备122)进行交互,以获取用户输入(例如,语音输入)并提供对用户输入的响应(例如,作为语音输出)。I/O处理模块428可随同接收到用户输入一起或在接收到用户输入之后不久任选地获得与来自用户设备的用户输入相关联的上下文信息。上下文信息可包括特定于用户的数据、词汇,和/或与用户输入相关的偏好。在一些示例中,该上下文信息还包括在接收到用户请求时的电子设备的软件状态和硬件状态,和/或与在接收到用户请求时的用户的周围环境相关的信息。在一些示例中,I/O处理模块428还可将与用户请求有关的跟进问题发送至用户,并从用户接收回答。在用户请求被I/O处理模块428接收并且用户请求可包括语音输入时,I/O处理模块428可将语音输入转发至STT处理模块430(或语音识别器),以用于语音文本转换。
STT处理模块430可包括一个或多个ASR系统(例如,ASR系统431)。该一个或多个ASR系统可处理通过I/O处理模块428接收到的语音输入,以产生识别结果。每个ASR系统可包括前端语音预处理器。前端语音预处理器可从语音输入提取代表性特征。例如,前端语音预处理器可对语音输入执行傅里叶变换,以提取表征语音输入的光谱特征作为代表性多维向量的序列。此外,每个ASR系统可包括一个或多个语音识别模型(例如,声音模型和/或语言模型),并且可实现一个或多个语音识别引擎。语音识别模型的示例可包括隐马尔可夫模型、高斯混合模型、深层神经网络模型、n元语言模型、以及其他统计模型。语音识别引擎的示例可包括基于动态时间规整的引擎和基于加权有限状态换能器(WFST)的引擎。一个或多个语音识别模型和一个或多个语音识别引擎可用于处理前端语音预处理器的所提取的代表性特征,以产生中间识别结果(例如,音素、音素字符串和子字),并且最终产生文本识别结果(例如,字词、字词字符串或符号的序列)。在一些示例中,语音输入可至少部分地由第三方服务处理或在电子设备(例如,设备104或设备122)上处理,以产生识别结果。一旦STT处理模块430产生包含文本字符串(例如,字词、字词的序列或符号的序列)的识别结果,识别结果便可被传送至自然语言处理模块432以用于意图推断。
在一些示例中,一个或多个ASR系统的一种或多种语言模型可以被配置为向媒体相关结果偏置。在一个示例中,可以使用媒体相关文本的语料库训练一种或多种语言模型。在另一个示例中,ASR系统可以被配置为有利于媒体相关的识别结果。在一些示例中,一个或多个ASR系统可以包括静态和动态语言模型。可以使用一般文本语料库训练静态语言模型,而可以使用特定于用户的文本训练动态语言模型。例如,可以使用对应于从用户接收的先前语音输入的文本生成动态语言模型。在一些示例中,一个或多个ASR系统可以被配置为生成基于静态语言模型和/或动态语言模型的识别结果。此外,在一些示例中,一个或多个ASR系统可以被配置为有利于对应于更近接收的先前语音输入的识别结果。
有关语音转文本处理的更多细节在2011年9月20日提交的名称为“ConsolidatingSpeech Recognition Results”的美国实用新型专利申请13/236,942中有所描述,其全部公开内容以引用方式并入本文。
在一些示例中,STT处理模块430可包括可识别字词的词汇,和/或可经由语音字母表转换模块431来访问该词汇。每个词汇字词可与以语音识别语音字母表来表示的字词的一个或多个候选发音相关联。具体地,可识别字词的词汇可包括与多个候选发音相关联的字词。例如,该词汇可包括与
Figure GDA0002526476640000161
Figure GDA0002526476640000162
的候选发音相关联的字词“tomato”。此外,词汇字词可与基于来自用户的先前语音输入的自定义候选发音相关联。此类自定义候选发音可被存储在STT处理模块430中,并且可经由设备上的用户配置文件而与特定用户相关联。在一些示例中,字词的候选发音可基于字词的拼写以及一个或多个语言学和/或语音学规则来确定。在一些示例中,候选发音可手动生成,例如基于已知的标准发音而手动生成。
在一些示例中,可基于候选发音的共同性来对候选发音进行排序。例如,候选发音
Figure GDA0002526476640000163
的排序可高于
Figure GDA0002526476640000164
因为前者是更常用的发音(例如,在所有用户中,对于特定地理区域的用户而言,或者对于任何其他合适的用户子集而言)。在一些示例中,可基于候选发音是否为与用户相关联的自定义候选发音来对候选发音进行排序。例如,自定义候选发音的排序可高于规范候选发音。这可用于识别具有偏离规范发音的独特发音的专有名词。在一些示例中,候选发音可与一个或多个语音特征(诸如地理起源、国籍、或种族)相关联。例如,候选发音
Figure GDA0002526476640000171
可能与美国相关联,而候选发音
Figure GDA0002526476640000172
可能与英国相关联。此外,候选发音的排序可基于被存储在设备上的用户配置文件中的用户的一个或多个特征(例如,地理起源、国籍、种族等)。例如,可从用户配置文件确定该用户与美国相关联。基于用户与美国相关联,可将候选发音
Figure GDA0002526476640000173
(与美国相关联)排得比候选发音
Figure GDA0002526476640000174
(与英国相关联)更高。在一些示例中,排序的候选发音中的一个候选发音可被选择作为预测发音(例如,最可能的发音)。
当接收到语音输入时,STT处理模块430可用于(例如,使用声音模型)确定对应于该语音输入的音素,并且然后可尝试(例如,使用语言模型)确定匹配该音素的字词。例如,如果STT处理模块430可首先识别与该语音输入的一部分对应的音素序列
Figure GDA0002526476640000175
则其随后可基于词汇索引444来确定该序列对应于字词“tomato”。
在一些示例中,STT处理模块430可使用模糊匹配技术来确定话语中的字词。因此,例如,STT处理模块430可确定音素序列
Figure GDA0002526476640000176
对应于字词“tomato”,即使该特定音素序列不是该字词的候选音素序列。
数字助理的自然语言处理模块432(“自然语言处理器”)可获取由STT处理模块430生成的字词或符号的序列(“符号序列”),并尝试将该符号序列与由数字助理所识别的一个或多个“可执行意图”相关联。“可执行意图”可表示可由数字助理执行并且可具有在任务流模型454中实现的相关联任务流的任务。相关联任务流可以是数字助理为了执行任务而采取的一系列可编程的动作和步骤。数字助理的能力范围可取决于已在任务流模型454中实施并存储的任务流的数量和种类,或换句话讲,取决于数字助理所识别的“可执行意图”的数量和种类。然而,数字助理的有效性还可取决于助理从以自然语言表达的用户请求中推断出正确的“一个或多个可执行意图”的能力。
在一些示例中,除从STT处理模块430获取的字词或符号的序列之外,自然语言处理模块432还可(例如,从I/O处理模块428)接收与用户请求相关联的上下文信息。自然语言处理模块432可任选地使用上下文信息来明确、补充和/或进一步限定包含在从STT处理模块430接收的符号序列中的信息。上下文信息可包括例如:用户偏好、用户设备的硬件和/或软件状态、在用户请求之前、期间或之后不久收集的传感器信息、数字助理与用户之间的先前交互(例如,对话)等。如本文所述,上下文信息可以是动态的,并且可随对话的时间、位置、内容以及其他因素而变化。
在一些示例中,自然语言处理可基于例如知识本体460。知识本体460可以是包含许多节点的分级结构,每个节点表示“可执行意图”或与“可执行意图”或其他“属性”中的一者或多者相关的“属性”。如上所述,“可执行意图”可表示数字助理能够执行的任务,即该任务为“可执行的”或可被执行的。“属性”可表示与可执行意图或另一属性的子方面相关联的参数。知识本体460中的可执行意图节点与属性节点之间的链接可定义由属性节点表示的参数如何与由可执行意图节点表示的任务相关。
在一些示例中,知识本体460可由可执行意图节点和属性节点组成。在知识本体460内,每个可执行意图节点可直接链接至或通过一个或多个中间属性节点链接至一个或多个属性节点。类似地,每个属性节点可直接链接至或通过一个或多个中间属性节点链接至一个或多个可执行意图节点。例如,如图4C所示,知识本体460可包括“媒体”节点(即,可执行意图节点)。属性节点“演员”、“媒体流派”和“媒体标题”均可以直接链接到可执行意图节点(即,“媒体搜索”节点)。此外,属性节点“姓名”、“年龄”、“Ulmer标度排序”和“国籍”可以是属性节点“演员”的子节点。
在另一个示例中,如图4C所示,知识本体460还可包括“天气”节点(即,另一可执行意图节点)。属性节点“日期/时间”和“位置”均可以链接到“天气搜索”节点。在一些示例中应当发现,一个或多个属性节点可以与两个或更多可执行意图相关。在这些示例中,一个或多个属性节点可以链接到对应于知识本体460中两个或多个可执行意图的相应节点。
可执行意图节点连同其链接的概念节点一起可被描述为“域”。在本论述中,每个域可与相应的可执行意图相关联,并可以指与特定可执行意图相关联的一组节点(以及这些节点之间的关系)。例如,图4C中示出的知识本体460可包括知识本体460内的媒体域462的示例以及天气域464的示例。媒体域462可以包括可执行意图节点“媒体搜索”和属性节点“演员”、“媒体流派”和“媒体标题”。天气域464可包括可执行意图节点“天气搜索”以及属性节点“位置”和“日期/时间”。在一些示例中,知识本体460可由许多域组成。每个域可与一个或多个其他域共享一个或多个属性节点。
尽管图4C示出了知识本体460之内的两个示例域,但其他域可以包括例如“运动员”、“股市”、“方向”、“媒体设置”、“运动队”和“时间”、“讲笑话”等。“运动员”域可与“搜索运动员信息”可执行意图节点相关联,并且还可包括诸如“运动员姓名”、“运动队”和“运动员统计信息”的属性节点。
在一些示例中,知识本体460可包括数字助理能够理解并对其起作用的所有域(以及因此可执行的意图)。在一些示例中,知识本体460可诸如通过添加或移除整个域或节点,或者通过修改知识本体460内的节点之间的关系来进行修改。
在一些示例中,知识本体460中的每个节点可与和由节点表示的属性或可执行意图有关的一组字词和/或短语相关联。与每个节点相关联的相应组的字词和/或短语可以是所谓的与节点相关联的“词汇”。可将与每个节点相关联的相应组的字词和/或短语存储在与由节点所表示的属性或可执行意图相关联的词汇索引444中。例如,返回图4C,与“演员”属性的节点相关联的词汇可包括诸如“一线明星”、“Reese Witherspoon”、“ArnoldSchwarzenegger”、“Brad Pitt”等字词。又如,与“天气搜索”可执行意图的节点相关联的词汇可包括诸如“天气”、“天气怎么样”、“预报”等字词和短语。词汇索引444可任选地包括不同语言的字词和短语。
自然语言处理模块432可从STT处理模块430接收符号序列(例如,文本字符串),并确定符号序列中的字词牵涉哪些节点。在一些示例中,如果发现符号序列中的字词或短语(经由词汇索引444)与知识本体460中的一个或多个节点相关联,则该字词或短语可“触发”或“激活”这些节点。基于已激活节点的数量和/或相对重要性,自然语言处理模块432可选择可执行意图中的一个可执行意图作为用户意图使数字助理执行的任务。在一些示例中,可选择具有最多“已触发”节点的域。在一些示例中,可选择具有最高置信度值(例如,基于其各个已触发节点的相对重要性)的域。在一些示例中,可基于已触发节点的数量和重要性的组合来选择域。在一些示例中,在选择节点的过程中还考虑附加因素,诸如数字助理先前是否已正确解译来自用户的类似请求。
用户数据448可包括特定于用户的信息,诸如特定于用户的词汇、用户偏好、用户地址、用户的默认语言和第二语言、用户的联系人列表、以及每位用户的其他短期或长期信息。在一些示例中,自然语言处理模块432可使用特定于用户的信息来补充用户输入中所包含的信息,以进一步限定用户意图。例如,对于用户请求“这星期天气如何”,自然语言处理模块432可以访问用户数据448以确定用户在哪里,而不是要求用户在其请求中明确提供此类信息。
基于符号字符串搜索知识本体的其他细节在2008年12月22日提交的名称为“Method and Apparatus for Searching Using An Active Ontology”的美国实用新型专利申请12/341,743中有所描述,其全部公开内容以引用方式并入本文。
在一些示例中,一旦自然语言处理模块432基于用户请求而识别出可执行意图(或域),自然语言处理模块432便可生成结构化查询,以表示所识别的可执行意图。在一些示例中,结构化查询可包括针对可执行意图的域内的一个或多个节点的参数,并且该参数中的至少一些参数填充有在用户请求中指定的特定信息和要求。例如,用户可以说“为我查找这部电视连续剧的其他季。”在这种情况下,自然语言处理模块432可基于用户输入将可执行意图正确地识别为“媒体搜索”。根据知识本体,“媒体”域的结构化查询可包括参数诸如{媒体演员}、{媒体流派}和{媒体标题}等。在一些示例中,基于语音输入和使用STT处理模块430从语音输入得出的文本,自然语言处理模块432可针对餐厅预订域生成部分结构化查询,其中部分结构化查询包括参数{媒体流派=“电视剧”}。然而,在该示例中,用户话语包含不足以完成与域相关联的结构化查询的信息。因此,基于当前可用的信息,在结构化查询中可能未指定其他必要的参数,诸如{媒体标题}。在一些示例中,自然语言处理模块432可利用所接收的上下文信息来填充结构化查询的一些参数。例如,媒体设备上可能当前正在播放电视剧“Mad Men”。基于这一上下文信息,自然语言处理模块432可以在带有“Mad Men”的结构化查询中填充{媒体标题}参数。
在一些示例中,自然语言处理模块432可将所生成的结构化查询(包括任何已完成的参数)传送至任务流处理模块436(“任务流处理器”)。任务流处理模块436可被配置为接收来自自然语言处理模块432的结构化查询,(必要时)完成结构化查询,并且执行“完成”用户最终请求所需的动作。在一些示例中,完成这些任务所必需的各种过程可在任务流模型454中提供。在一些示例中,任务流模型454可包括用于获取来自用户的附加信息的过程,以及用于执行与可执行意图相关联的动作的任务流。
如上所述,为了完成结构化查询,任务流处理模块436可能需要发起与用户的附加对话,以便获得附加信息和/或弄清可能有歧义的话语。当有必要进行此类交互时,任务流处理模块436可调用对话流处理模块434以参与同用户的对话。在一些示例中,对话流处理模块434可确定如何(和/或何时)向用户请求附加信息,并且可接收和处理用户响应。该问题可通过I/O处理模块428提供至用户并可通过I/O处理模块428从用户接收回答。在一些示例中,对话处理模块434可经由音频和/或视觉输出来向用户呈现对话输出,并可接收经由口头或物理(例如,点击)响应的来自用户的输入。例如,用户可以问道“巴黎天气怎么样?”当任务流处理模块436调用对话流处理模块434来确定针对与域“天气搜索”相关联的结构化查询的“位置”信息时,对话流处理模块434可生成诸如“哪个巴黎?”的问题以传递给用户。此外,对话流处理模块434可以导致呈现与“德克萨斯巴黎”和“法国巴黎”相关联的示能表示供用户选择。一旦从用户接收到回答,对话流处理模块434便可利用缺失信息填充结构化查询,或将信息传递给任务流处理模块436以根据结构化查询来完成缺失信息。
一旦任务流处理模块436已针对可执行意图完成结构化查询,任务流处理模块436便可着手执行与可执行意图相关联的最终任务。因此,任务流处理模块436可根据包含在结构化查询中的特定参数来执行任务流模型454中的步骤和指令。例如,用于可执行意图“媒体搜索”的任务流模型可以包括用于执行媒体搜索查询以获得相关媒体项的步骤和指令。例如,使用结构化查询,诸如:{media search,media genre=TV series,media title=Mad Men},任务流处理模块436可以执行如下步骤:(1)使用媒体数据库执行媒体搜索查询以获得相关媒体项,(2)根据相关度和/或流行度对所获得的媒体项排序,以及(3)显示根据相关度和/或流行度排序的媒体项。
在一些示例中,任务流处理模块436可在服务处理模块438(“服务处理模块”)的辅助下完成用户输入中所请求的任务或者提供用户输入中所请求的信息性回答。例如,服务处理模块438可代表任务流处理模块436来行动以执行媒体搜索、检索天气信息、调用其他用户设备上安装的应用或与该其他应用进行交互、以及调用第三方服务(例如,社交网站、媒体查看网站、媒体订阅服务等)或与第三方服务进行交互。在一些示例中,可通过服务模型456中的相应服务模型来指定每项服务所需的协议和API。服务处理模块438可针对服务来访问适当的服务模型,并依据服务模型根据该服务所需的协议和API来生成针对该服务的请求。
例如,第三方媒体搜索服务可提交服务模型,该服务模型指定进行媒体搜索的必要参数和用于将必要参数的值传送至媒体服务的API。在被任务流处理模块436请求时,服务处理模块438可以与媒体搜索服务建立网络连接并以根据媒体搜索服务的API的格式向在线预订界面发送必要的媒体搜索参数(例如,媒体演员、媒体流派、媒体标题)。
在一些示例中,自然语言处理模块432、对话处理模块434以及任务流处理模块436可被共同且反复地使用,以推断并限定用户的意图、获得信息,以进一步明确并细化用户意图并最终生成响应(即,输出至用户或完成任务)以满足用户的意图。所生成的响应可以是对语音输入的至少部分地满足用户的意图的对话响应。此外,在一些示例中,所生成的响应可被输出为语音输出。在这些示例中,所生成的响应可被发送到语音合成模块440(例如,语音合成器),在语音合成模块中,可处理所生成的响应以将对话响应以语音形式合成。在其他示例中,所生成的响应可以是与满足语音输入中的用户请求相关的数据内容。
语音合成模块440可被配置为合成语音输出以呈现给用户。语音合成模块440基于数字助理提供的文本来合成语音输出。例如,所生成的对话响应可为文本字符串的形式。语音合成模块440可将文本字符串转换成可听语音输出。语音合成模块440可使用任何合适的语音合成技术,以便从文本生成语音输出,包括但不限于:拼接合成、单位选择合成、双音素合成、特定于域的合成、共振峰合成、发音合成、基于隐马尔可夫模型(HMM)的合成,以及正弦波合成。在一些示例中,语音合成模块440可被配置为基于与这些字词对应的音素字符串来合成各个字词。例如,音素字符串可与所生成的对话响应中的字词相关联。音素字符串可被存储在与字词相关联的元数据中。语音合成模型440可被配置为直接处理元数据中的音素字符串,以合成语音形式的字词。
在一些示例中,替代使用语音合成模块440(或除此之外),可在远程设备(例如,服务器系统108)上执行语音合成,并且可将合成的语音发送至用户设备以输出给用户。例如,这可发生在一些具体实施中,其中在服务器系统处生成数字助理的输出。并且由于服务器系统通常比用户设备具有更强的处理能力或更多的资源,有可能获得比客户端侧合成将实现的质量更高的语音输出。
有关数字助理的附加细节可在2011年1月10日提交的名称为“IntelligentAutomated Assistant”的美国实用新型专利申请12/987,982和2011年9月30日提交的名称为“Generating and Processing Task Items That Represent Tasks to Perform”的美国实用新型专利申请13/251,088中找到,其全部公开内容以引用方式并入本文。
4.用于在媒体环境中操作数字助理的过程
图5A-图5E示出了根据各种示例用于操作媒体系统的数字助理的过程500。可使用实施数字助理的一个或多个电子设备来执行过程500。例如,可以使用上文描述的系统100、媒体系统128、媒体设备104、用户设备122或数字助理系统400中的一个或多个来执行过程500。图6A-图6K示出了根据各种示例在过程500的各个阶段在显示单元上由媒体设备显示的屏幕截图。下文同时参考图5A-图5E和图6A-图6K描述过程500。应当理解,过程500中的一些操作可以被组合,一些操作的次序可以被改变,并且一些操作可以被省略。
在过程500的框502处,参考图6A,可以在显示单元上显示媒体项的主要集合604。每个媒体项可以对应于特定媒体内容(例如,电影、视频、电视节目/连续剧、视频游戏等)。可以响应于先前接收的媒体搜索请求显示媒体项的主要集合604。在一些示例中,先前接收的媒体搜索请求可以是与数字助理进行的口头交互。在其他示例中,先前接收的媒体搜索请求可以是经由媒体设备的键盘接口接收的与数字助理的文本交互。
可以通过根据先前接收的媒体搜索请求执行主要媒体搜索查询来获得媒体项的主要集合604。在一些示例中,主要媒体搜索查询可以是基于先前接收的媒体搜索请求中定义的一个或多个参数值的结构化搜索。在这些示例中,媒体项主要集合604的每个媒体项可以包括匹配先前接收的媒体搜索请求中定义的一个或多个参数值的一个或多个参数值。在其他示例中,主要媒体搜索查询可以是基于先前接收的媒体搜索请求的文本输入字符串的字符串搜索。在这些示例中,媒体项主要集合604的每个媒体项可以与匹配先前接收的媒体搜索请求的文本输入字符串的文本相关联。
媒体项604可以共享对应于先前接收的媒体搜索请求的公共属性或参数值。在图6A所示的本示例中,先前接收的媒体搜索请求可以是对最近10年来动作电影的请求。可以获得媒体项的主要集合604以满足先前接收的媒体搜索请求。在该示例中,媒体项的主要集合604可以包括最近10年发行的动作电影,诸如“The Amazing Spider Man 2”、“Furious7”和“Iron Man 3”。可以与媒体项主要集合604相关联地显示描述对应于先前接收的媒体搜索请求的属性或参数值的文本612。
如图6A所示,可以经由用户界面602显示媒体项的主要集合604。用户界面602可以被配置为使得用户能够在用户界面602中通过媒体项导航,并选择特定媒体项消费。在一些示例中,可以在用户界面602中与媒体项主要集合604一起显示媒体项的一个或多个辅助集合606。应当认识到,可以不始终显示媒体项的辅助集合。在一些示例中,用户界面602可以占据显示单元显示区域的至少大部分。在其他示例中,显示单元可以在显示用户界面602时显示正在媒体设备上播放的媒体内容(未示出)。在这些示例中,显示单元上由用户界面602占据的显示区域可以比显示单元上由媒体内容占据的显示区域小。此外,在这些示例中,用户界面602可以不包括媒体项的辅助集合606。具体地讲,仅有经由用户界面602显示的媒体项可以是媒体项主要集合604。
媒体项主要集合604和媒体项辅助集合606的每个显示的媒体项都可以与诸如媒体类型、媒体标题、演员、媒体角色、导演、媒体发布日期、媒体档期、媒体质量评级、媒体流行度评级等参数的参数值相关联。在一些示例中,可以经由用户界面602将每个媒体项的一个或多个参数值显示为相应媒体项上的文本或与相应媒体项相邻的文本。
在本示例中,媒体项的一个或多个辅助集合606可以基于媒体项的主要集合604。具体地讲,媒体项的一个或多个辅助集合606能够与媒体项的主要集合604共享共同的属性或参数值。如图6A所示,媒体项的辅助集合608可以是动作电影,媒体项的辅助集合610可以是国外动作电影。因此,在该示例中,媒体项主要集合604和媒体项辅助集合606都可以与动作电影媒体流派相关。应当认识到,在其他示例中,媒体项的辅助集合606能够基于从其他信息导出的参数值,其他信息诸如是先前的媒体搜索请求或流行趋势媒体项和类别。
在过程500的框504处,可以检测用户输入。在框502处显示媒体项的主要集合604时,可以检测用户输入。在一些示例中,可以在媒体设备的遥控器(例如,遥控器124)上检测用户输入。具体地讲,用户输入可以是用户与遥控器的交互,诸如按压按钮(例如,按钮274)或接触遥控器的触敏表面(例如,触敏表面278)。在一些示例中,可以经由被配置为与媒体设备交互的第二电子设备(例如,设备122)来检测用户输入。用户输入可以与调用媒体设备的数字助理相关联。响应于检测到用户输入,可以执行框506-510中的一个或多个。
在过程500的框506中,可以接收音频输入。该音频输入可以包含媒体相关的请求。例如,响应于在框504处检测到用户输入,可以经由媒体设备的麦克风(例如,麦克风272)对音频输入采样。采样的音频输入可以包括用户话语形式的媒体相关请求。在一些示例中,可以在显示媒体项主要集合604的至少一部分时接收包含媒体相关请求的音频输入。该媒体相关请求可以是自然语言形式。在一些示例中,该媒体相关请求可能指定不足,其中未明确定义满足请求所需的所有信息。例如,该媒体相关请求可以是:“Jack Ryan”。在该示例中,该请求未明确指定其是对拥有角色Jack Ryan的电影的新媒体搜索请求还是基于角色JackRyan过滤当前显示的媒体项的请求。
在一些示例中,媒体相关的请求可包括一个或多个含糊的术语。例如,该媒体相关请求可以是:“有哪些好看的媒体项?”在该示例中,该媒体相关请求包括含糊术语“媒体项”,意在指代显示的媒体项(例如,媒体项主要集合604和/或媒体项辅助集合606)。此外,在该示例中,该媒体相关请求使用含糊术语(例如,“好看”)定义媒体项的参数值(例如,用户评级或评论评级)。
该媒体相关请求可以定义与媒体项相关联的一个或多个参数值。可以在媒体相关请求中定义的参数值的示例包括媒体类型、媒体标题、演员、媒体角色、媒体导演、媒体发布日期、媒体档期、媒体质量评级、媒体流行度评级等。
在一些示例中,媒体相关请求可以是媒体搜索请求。在一些示例中,媒体相关请求可以是校正主要媒体搜索查询的请求。在其他示例中,该媒体相关请求可以是通过用户界面602上显示的媒体项导航的请求。在其他示例中,该媒体相关请求可以是调节媒体设备应用的状态或设置的请求。
尽管在本示例中,该媒体相关请求是以音频输入的形式接收的,但应当理解,在其他示例中,该媒体相关请求可以被接收为文本输入。具体地讲,替代音频输入,可以经由键盘接口在框506处接收包含媒体相关请求的文本输入。应当认识到,在媒体相关请求被接收为文本输入的示例中不需要执行框508。相反,可以在框510处直接从文本输入确定主要用户意图。
在过程500的框508处,可以确定媒体相关请求的文本表示。例如,可以通过对在框506处接收的音频输入执行语音转文本(STT)处理来确定文本表示。具体地讲,可以使用STT处理模块(例如,STT处理模块430)处理音频输入以将音频输入形式的媒体相关请求转换成文本表示。该文本表示可以是表示对应文本字符串的符号字符串。在一些示例中,可以在显示单元上显示文本表示。具体地讲,可以在框506处接收音频输入时,实时地显示文本表示。
在STT处理期间可以使用一个或多个语言模型以确定该文本表示。在一些示例中,STT处理可能偏向媒体相关的文本结果。具体地讲,用于确定文本表示的一个或多个语言模型可以偏向媒体相关的文本结果。例如,可以使用媒体相关文本的语料库训练一种或多种语言模型。除此之外或另选地,该偏置可以通过对与媒体相关的候选文本结果施以更重加权来实现。通过这种方式,与媒体相关的候选文本结果在带偏置的情况下可以比没有偏置的情况排序更高。该偏置可能对于提高媒体相关请求中媒体相关字词或短语(例如,电影名、电影演员等)的STT处理精确度是需要的。例如,在典型的文本语料库中可能不常发现特定媒体相关字词或短语,诸如“Jurassic Park”、“Arnold Schwarzenegger”和“Shrek”,从而在未偏向媒体相关文本结果的STT处理期间可能不会得到成功识别。
如上所述,可以经由用户界面602显示与在框502显示的媒体项(例如,媒体项主要集合604和媒体项辅助集合606)相关联的文本。该文本描述用户界面602中每个媒体项的一个或多个属性或参数值。例如,媒体项主要集合604可以包括对应于电影“Iron Man 3”的媒体项。在该示例中,显示的文本可以包括标题“Iron Man 3”、演员“Robert Downey Jr”和“Gwyneth Paltrow”,以及导演“Shane Black”。在一些示例中,可以使用与所显示媒体项相关联的所显示文本生成定制语言模型。然后可以使用定制语言模型执行STT处理以确定文本表示。具体地讲,在确定文本表示时,与来自其他语言模型的候选文本结果相比,可以为来自定制语言模型的候选文本结果赋予更大权重。应当认识到,在一些示例中,并非在显示单元上将与媒体项主要集合604和媒体项辅助集合606相关联的所有属性或参数值显示为文本。在这些示例中,显示单元上未显示的媒体项主要集合604和媒体项辅助集合606的属性或参数值的文本也可以用于生成定制语言模型。
在一些示例中,可以使用文本表示确定预测的文本。例如,可以使用语言模型基于文本表示中字词的顺序预测一个或多个后续字词。可以在接收音频输入时确定预测文本。此外,可以在显示单元上与文本表示一起显示预测文本。具体地讲,可以在框506处接收音频输入时,实时地显示预测文本。
用户可以基于检测音频输入的结束点而接受预测文本。在一些示例中,一旦不再检测到框504处的用户输入,就可以检测到结束点。在其他示例中,可以在音频输入的一个或多个音频特性不再满足预先确定的标准之后预先确定的持续时间,检测结束点。在显示预测文本之后可以确定是否检测到音频输入的结束点。根据确定在显示预测文本之后检测到音频输入结束点,可以确定由用户接受预测文本。具体地讲,可以使用该文本表示和接受的预测文本在框510处确定主要用户意图。
在一些示例中,用于确定文本表示的一个或多个语言模型可以被配置为识别多种语言中的媒体相关术语。具体地讲,媒体相关术语(例如,媒体标题、演员姓名等)可以在不同语言间具有唯一的翻译。例如,演员“Arnold Schwarzenegger”对应于中文的“阿诺德施瓦辛格”和印度文的
Figure GDA0002526476640000271
可以使用各种语言中与媒体相关文本的语料库训练用于确定文本表示的一个或多个语言模型。因此,该一个或多个语言模型可以被配置为识别各种语言中媒体相关术语的对应翻译。
在过程500的框510处,可以确定对应于媒体相关请求的主要用户意图。可以通过对本文表示执行自然语言处理来确定主要用户意图。具体地讲,可以使用自然语言处理模块(例如,自然语言处理模块432)对文本表示进行语法分析和处理,以确定对应于媒体相关请求的多个候选用户意图。可以根据概率对候选用户意图进行排序,可以确定具有最高概率的候选用户意图为主要用户意图。
确定主要用户意图可以包括确定与文本表示相关联的相关域或可执行意图。在一些示例中,可以在框510处确定与媒体相关请求相关联的媒体类型,并且可以基于与媒体相关请求相关联的所确定媒体类型确定相关域或可执行意图。例如,基于媒体相关请求“James Bond”,可以确定媒体类型为“电影/电视节目”,并可以确定对应的可执行意图或域为“查找电影/电视节目”。在该示例中,可以通过根据媒体类型“电影/电视节目”针对“James Bond”进行媒体搜索,来满足媒体相关请求。具体地讲,可以在电影和电视节目数据库中搜索媒体角色“James Bond”以满足媒体相关请求。在另一个示例中,基于媒体相关请求“Taylor Swift”,可以确定媒体类型为“音乐”,并可以确定对应的可执行意图或域为“查找音乐”。在该示例中,可以通过在音乐数据库中搜索歌手“Taylor Swift”(例如,对iTunes音乐服务进行搜索)来满足媒体相关请求。
在一些示例中,用于确定主要用户意图的自然语言处理可以偏向媒体相关的用户意图。具体地讲,可以训练自然语言处理模块以在知识本体中识别触发媒体相关节点的媒体相关字词和短语(例如,媒体标题、媒体流派、演员、MPAA电影评级标签等)。例如,自然语言处理模块可以将文本表示中的短语“Jurassic Park”识别为电影标题,结果,触发知识本体中与搜索媒体项的可执行意图相关联的“媒体搜索”节点。在一些示例中,可以通过将知识本体中的节点约束到媒体相关节点的预先确定集合来实现偏置。例如,媒体相关节点的集合可以是与媒体设备的应用相关联的节点。此外,在一些示例中,可以通过对媒体相关的候选用户意图比并非媒体相关的候选用户意图进行更重的加权来实现偏置。
在一些示例中,可以从独立设备(例如,DA服务器106)获得主要用户意图。具体地讲,可以向独立设备传输音频数据以执行自然语言处理。在这些示例中,媒体设备可以向独立设备指示(例如,经由与采样的音频数据一起向独立设备传输的数据)采样的音频数据与媒体应用相关联。该指示可以向媒体相关用户意图偏置自然语言处理。
可以进一步训练自然语言处理模块以在各种语言和地区中识别媒体相关术语的语意。例如,自然语言处理模块可以识别出“Arnold Schwarzenegger”、“阿诺德施瓦辛格”和
Figure GDA0002526476640000281
全部是指同一位演员。此外,电影标题可能在不同语言和地区之间变化。例如,美国的电影“Live Free or Die Hard”在英国标题为“Die Hard 4.0”。在另一个示例中,美国的电影“Top Gun”在以色列标题为“Love in the Skies”。因此,自然语言处理模块可以被配置为识别出英语中的“Top Gun”和希伯来语中的“Love in the Skies”都指同一部电影。
在一些示例中,自然语言处理模块可以被配置为基于媒体相关请求中的含糊术语识别预期的参数值。具体地讲,该自然语言处理模块可以确定含糊术语和一个或多个参数值之间的连接强度(例如,相关性、特色、语意相似性等)。可以确定与含糊术语具有最强连接的参数值为预期参数值。例如,该媒体相关请求可以是:“为我展示好看的那些。”术语“好看”可能是含糊的,因为其未明确定义特定参数值。在该示例中,基于和术语“好看”的连接强度,该自然语言处理模块可以确定“好看”是指大于预先确定值的平均用户评级的参数值。
在一些示例中,可以在确定主要用户意图之前确定初步用户意图。初步用户意图可以包括使用在框506处接收的音频输入的一部分(但不是整个音频输入)确定可执行意图或域。用于确定初步用户意图的过程可能不那么强健,从而比确定主要用户意图更快。这样能够在仍在接收音频输入时确定初步用户意图。确定初步用户意图能够预先获取满足媒体相关请求所需的数据,由此减少数字助理的响应时间。例如,该媒体相关请求可以是:“下午7点演什么?”。基于这一请求的第一部分,“演什么”,可以确定初步用户意图是“搜索频道节目。”基于这一初步用户意图,可以识别满足这一初步用户意图所需的数据。具体地讲,可以确定会需要用户的订阅信息来确定用户可用的频道。然后可以确定对应于那些频道的节目安排。数字助理一开始可以确定所需数据是否已经存储于媒体系统或数字助理服务器上。根据确定在确定初步用户意图时该数据存储于媒体系统或数字助理服务器上,可以在确定主要用户意图时检索该数据。根据确定在确定初步用户意图时该数据未存储于媒体系统或数字助理上,可以在确定主要用户意图时获得所需数据。例如,该数字助理可以无需用户干预,自动与用户的订阅服务提供方通信并检索用户可用的频道。
如图5A所示,过程500的框510可以包括框512-518中的一个或多个。在过程500的框512处,可以确定主要用户意图是否包括缩小对应于媒体项主要集合604的主要媒体搜索查询范围的用户意图。换句话讲,可以在框510处确定框506的媒体相关请求是否是缩小先前接收的媒体搜索请求范围的请求。在一些示例中,确定主要用户意图是否包括缩小主要媒体搜索查询范围的用户意图可以包括确定媒体相关请求是否包括对应于缩小主要媒体搜索查询范围的用户意图的预先确定的字词或短语。该预先确定的字词或短语可以包括多个细化术语中的一个。例如,该预先确定的字词或短语可以指示明确的请求,以缩小在媒体搜索请求之前接收的先前媒体搜索请求的范围。此外,在一些示例中,可以基于预先确定的字词或短语在媒体相关请求中的位置(例如,在媒体相关请求的开头、中间或结尾)做出该确定。
在图6B-图6C所示的示例中,该媒体相关请求可以是:“仅JackRyan出演的那些。”可以在自然语言处理期间对对应于这一媒体相关请求的文本表示614进行语法分析,以确定该媒体相关请求是否包括对应于用户意图的预先确定的字词或短语,以缩小主要媒体搜索查询范围。对应于缩小主要媒体搜索查询范围的用户意图的预先确定的字词或短语的示例可以包括“仅有”、“仅仅”、“由……过滤”、“哪些”等。在该示例中,基于位于媒体相关请求开头的预先确定的字词“仅有”,可以确定主要用户意图包括缩小对应于媒体项主要集合604的主要媒体搜索查询范围的用户意图。具体地讲,可以确定主要用户意图是缩小对最近10年发布的动作电影的搜索范围,以仅包括有Jack Ryan角色的媒体项。应当认识到,可以实施其他技术以确定主要用户意图是否包括缩小对应于媒体项主要集合604的主要媒体搜索查询范围的用户意图。此外,应当认识到,主要用户意图可以基于对应于在框506的媒体搜索请求之前接收的一个或多个先前媒体搜索请求的一个或多个先前用户意图。
根据确定主要用户意图包括缩小对应于媒体项主要集合604的主要媒体搜索查询范围的用户意图,可以执行框520-534中的一个或多个。
在过程500的框520处,可以获得第二媒体项主要集合615以满足主要用户意图。框520可以包括生成对应于主要用户意图的第二主要媒体搜索查询。第二主要媒体搜索查询可以基于媒体相关请求(例如,“仅JackRyan出演的那些”)和主要媒体搜索查询(例如,“近10年的动作电影”)。具体地讲,第二主要媒体搜索查询可以包括一组参数值。该组参数值可以包括在媒体相关请求中定义的一个或多个参数值以及主要媒体搜索查询的一个或多个参数值。例如,第二主要媒体搜索查询可以是搜索具有媒体类型“电影”、媒体流派“动作”、发布日期“最近10年”和媒体角色“Jack Ryan”的媒体项的查询。另选地,第二主要媒体搜索查询可以是过滤媒体项主要集合604并仅识别具有媒体角色“Jack Ryan”的媒体项集合604内的媒体项的查询。可以由自然语言处理模块(例如,自然语言处理模块432)基于主要用户意图生成第二主要媒体搜索查询。
框520还可以包括执行第二主要媒体搜索查询以获得第二媒体项主要集合615。可以通过在一个或多个媒体数据库中搜索满足第二主要媒体搜索查询的参数值要求的媒体项来执行第二主要媒体搜索查询。第二媒体项主要集合中的每个媒体项可以与一组参数值相关联。该组参数值可以包括主要媒体搜索查询中的一个或多个参数值以及在框506的媒体相关请求中定义的一个或多个参数值。此外,第二媒体项主要集合615中的每个媒体项可以与相关度分数相关联。相关度分数可以指示媒体项满足主要用户意图的可能性。例如,更高的相关度分数可以指示媒体项满足主要用户意图的更高可能性。第二主要媒体搜索查询可以由任务流处理模块(例如,任务流处理模块436)执行。
在通过基于先前接收的媒体搜索请求(例如,经由键盘接口接收)执行字符串搜索获得媒体项主要集合604的示例中,可以通过在媒体项主要集合604中搜索满足媒体相关请求中定义的参数值要求(例如,“Jack Ryan”)的媒体项来执行第二主要媒体搜索查询。具体地讲,可以首先获得与媒体项主要集合604相关联的参数值。然后可以通过使用所获得的参数值执行结构化搜索并基于媒体相关请求中定义的参数值来获得第二媒体项主要集合615。
在过程500的框522处,可以经由用户界面602在显示单元上显示第二媒体项主要集合615。具体地讲,如图6C所示,可以用第二媒体项主要集合615的显示替换显示单元上媒体项主要集合604的显示。可以根据与每个媒体项相关联的相关度分数显示第二媒体项主要集合615。例如,参考图6C,可以按照相关度分数降序在用户界面602上从左到右布置第二媒体项主要集合615。
在过程500的框524处,可以获得媒体项的附加集合。可以获得媒体项的附加集合以提供可能与主要用户意图相关的用户另选的选项。如图5B所示,框524可以包括框526-532。
在过程500的框526处,可以识别与第二媒体项主要集合615相关联的参数值的核心集合。可以从第二主要媒体搜索查询中的参数值集合识别参数值的核心集合。具体地讲,可以识别并忽视参数值集合中的不突出参数值。可以将忽视不突出参数值之后参数值集合中的剩余参数值识别为参数值的核心集合。不突出参数值可以是预先确定的参数值,例如,媒体发布日期范围、媒体类型、媒体提供方、媒体质量评级、免费或付费媒体、实况或点播媒体等。参数值的核心集合可以比参数值集合具有更少的参数值。
在图6C的示例中,第二主要媒体搜索查询中的参数值集合包括参数值“动作电影”、“最近10年”和“Jack Ryan”。在该示例中,可以将参数值“最近10年”识别为不突出参数值(例如,媒体发布日期范围)并移除。因此,可以将剩余参数值“动作电影”和“Jack Ryan”识别为参数值的核心集合。
在过程500的框528处,可以识别一个或多个附加的参数值。可以基于可能反映用户媒体消费兴趣的信息识别一个或多个附加参数值。例如,可以基于用户的媒体选择历史、用户的媒体搜索历史或用户观看列表中的媒体项识别一个或多个附加的参数值。除此之外或另选地,可以基于多个用户的媒体选择历史识别一个或多个附加的参数值,媒体选择历史可以指示媒体设备用户中当前最流行的媒体项的参数值。在一些示例中,识别一个或多个附加的参数值的方法可以类似于框560处描述的确定其他相关参数值的方法。
返回到图6C的示例,可确定Ben Affleck主演的动作电影在媒体设备用户中流行。此外,可以确定用户最近搜索或选择过Ben Affleck主演的电影。因此,在该示例中,可以将“Ben Affleck”识别为一个或多个附加参数值的参数值。
在过程500的框530处,可以生成一个或多个附加的媒体搜索查询。附加的媒体搜索查询可以基于在框526处识别的参数值核心集合。此外,附加的媒体搜索查询可以基于在框528处识别的一个或多个附加的参数值。例如,在图6C中,一个或多个附加的媒体搜索查询可以包括对JackRyan出演的动作电影的搜索(参数值的核心集合)以及对Ben Affleck主演的动作电影的搜索(在框528识别的附加参数值)。
可以由自然语言处理模块(例如,自然语言处理模块432)执行框526-530。具体地讲,自然语言处理模块可以(在框526处)识别参数值的核心集合和(在框528处)一个或多个附加的媒体搜索查询,以确定一个或多个附加用户意图。自然语言处理模块然后可以基于一个或多个附加的用户意图生成一个或多个附加的媒体搜索查询(例如,上文参考图4B所述的结构化查询)。
在过程500的框532处,可以执行框530的一个或多个附加的媒体搜索查询。例如,可以通过在一个或多个媒体数据库中搜索满足附加媒体搜索查询的媒体项来执行一个或多个附加的媒体搜索查询。使用的媒体数据库可以基于搜索的媒体类型。例如,可以将音乐数据库用于涉及音乐的媒体搜索查询并可以将电影/电视节目数据库用于涉及音乐/电视节目的媒体搜索查询。因此可以从执行框530的一个或多个附加媒体搜索查询而获得一个或多个媒体项附加集合614。具体地讲,在图6C中,可以从搜索Jack Ryan出演的动作电影获得媒体项附加集合616(例如,电影“Patriot Games”、“Clear and Present Danger”等)并可以从搜索Ben Affleck主演的动作电影获得媒体项附加集合618(例如,电影“The Sum ofAll Fears”、“Daredevil”等)。可以由任务流处理模块(例如,任务流处理模块436)执行框532。
应当认识到,上述框524的特定方面可以类似适用于框546或562。
在过程500的框534处,可以在显示单元上显示一个或多个媒体项附加集合。例如,如图6C所示,可以经由用户界面602显示媒体项附加集合616和618。媒体项附加集合616和618能够用于为用户提供用户可能感兴趣的附加选项。这可能是提高用户将查找并选择媒体项进行消费而无需请求另一搜索可能性所希望的,这可以减少浏览时间并改善用户体验。
显示媒体项集合的方式可以反映相应用户意图对应于用户实际意图的可能性。例如,如图6C所示,第二媒体项主要集合与主要用户意图相关联(最可能反映实际用户意图的用户意图)并显示于用户界面602的顶行。一个或多个媒体项附加集合616和618与附加用户意图相关联(较不可能反映实际用户意图的用户意图)并显示于用户界面602中顶行下方一个或多个后续行中。此外,与媒体项附加集合616相关联的附加用户意图可能比与媒体项附加集合618相关联的附加用户意图更可能反映实际用户意图。因此,在该示例中,可以在媒体项附加集合616下方的行中显示媒体项附加集合618。尽管在本示例中,成行显示媒体项的集合,但应当认识到在其他示例中,可以实施其他显示配置。
向回参考框512,根据确定主要用户意图不包括缩小主要媒体搜索查询范围的用户意图,可以执行框514-518或536-548中的一个或多个。
在过程500的框514处,可以确定主要用户意图是否包括执行新媒体搜索查询的用户意图。在一些示例中,可以基于媒体相关请求中的明确字词或短语做出该确定。具体地讲,可以确定该媒体相关请求是否包括对应于执行新媒体搜索查询的用户意图的字词或短语。该字词或短语可以是预先确定的字词,诸如“为我展示”、“查找”、“搜索”、“其他有……的电影”等。此外,在一些示例中,可以基于该字词或短语在媒体相关请求中的位置(例如,媒体相关请求的开头、中间或结尾)做出该确定。在具体示例中,该媒体相关请求可以是:“为我展示一些Jack Ryan的电影。”基于这一媒体相关请求的开头处的字词“为我展示”,可以确定主要用户意图是针对Jack Ryan出演的电影执行新媒体搜索查询。
在没有指示用户意图的明示字词或短语(例如,“为我展示”、“查找”、“搜索”等)时,框514处的确定可以基于对应于一个或多个媒体项的参数值的字词或短语。例如,如图6D所示,该媒体相关请求可以是:“Jack Ryan”。在该示例中,媒体相关请求不包括用户意图是否是缩小主要媒体搜索查询范围或执行新搜索的任何明示指示。然而,该数字助理可以识别出“Jack Ryan”对应于一个或多个媒体项的参数值。具体地讲,它可以确定“JackRyan”是与若干电子书和电影相关联的媒体角色。基于这些参数值,可以确定主要用户意图是执行针对拥有角色Jack Ryan的电子书和电影的新媒体搜索查询。对应于一个或多个媒体项的参数值的字词或短语的其他示例可以包括“Tom Cruise”、“Jurassic Park”、“Spymovies”、“Sean Connery”、“Cartoons”、“Frozen”等。
根据确定主要用户意图包括执行新媒体搜索查询的用户意图,可以执行框536-548中的一个或多个。在过程500的框536处,可以根据主要用户意图获得第三媒体项主要集合。框536可以类似于框520。具体地讲,框536可以包括基于媒体相关请求生成第三主要媒体搜索查询。第三主要媒体搜索查询可以对应于执行新媒体搜索查询的主要用户意图。具体地讲,第二主要媒体搜索查询可以包括媒体相关请求中定义的一个或多个参数值。例如,参考图6D,生成的第三主要媒体搜索查询可以是搜索具有媒体角色“Jack Ryan”的媒体项的查询。
框536还可以包括执行第三主要媒体搜索查询以获得第三媒体项主要集合620。可以通过在一个或多个媒体数据库中搜索满足第三主要媒体搜索查询的参数值要求的媒体项来执行第三主要媒体搜索查询。第三媒体项主要集合620中的每个媒体项可以包括媒体相关请求中定义的一个或多个参数值。具体地讲,在本示例中,第三媒体项主要集合620中的每个媒体项可以包括“Jack Ryan”作为媒体角色。
在一些示例中,可以根据与媒体相关请求相关联的媒体类型执行第三主要媒体搜索查询。如上所述,可以在确定主要用户意图时,在框510处确定与媒体相关请求相关联的媒体类型。用于执行第三主要媒体搜索查询的应用或数据库可以是所确定的媒体类型特有的。在一个示例中,如果确定该媒体类型为音乐,可以使用音乐搜索应用和/或音乐数据库(例如,iTunes商店应用)执行第三主要媒体搜索查询,如果不是音乐,例如,则使用电影数据库。
在一些示例中,该媒体相关请求可以与多于一种媒体类型相关联。例如,媒体相关请求“Frozen”可以与几种媒体类型相关联,诸如电影/电视节目、音乐(例如,音轨)和电子书。在执行第三主要媒体搜索查询时,可以从一个或多个媒体数据库获得与各种媒体类型相关联的多个媒体项。每个媒体项可以与相关度分数相关联。相关度分数可以指示相应媒体项相对于第三主要媒体搜索查询有多相关。此外,相关度分数可以是获得候选媒体项所自的媒体数据库特有的。在一些示例中,为了基于相同标准对比来自不同数据库的媒体项,可以对多个候选媒体项进行归一化排序。具体地讲,可以在一个或多个媒体数据库间对相关度分数进行归一化,并可以使用归一化的相关度分数对候选媒体项进行归一化排序。例如,可以使用通用媒体搜索应用或数据库(例如,Apple OS X或iOS的spotlight)执行第三主要媒体搜索查询。通用媒体搜索应用或数据库可以是数字助理外部的服务。使用通用媒体搜索应用或数据库,可以从各种源或数据库(例如,iTunes商店、App商店、iBooks、存储于用户设备上的媒体项等)获得相关媒体项,并可以基于归一化相关度分数对相关媒体项排序。可以根据框540处的归一化排序对媒体项进行排序并显示以供用户选择。
用于获得第三媒体项主要集合的一个或多个数据库可以包括从各种源导出的信息。在一些示例中,一个或多个数据库可以包括来自一个或多个媒体评论的信息。媒体评论可以由例如专业媒体评论、记者、博客作者、社交媒体服务用户等创作。在例示性示例中,一个或多个媒体评论可以包括诸如“追车”的短语,以描述诸如“Bullitt”、“The BourneIdentity”或“Fast Five”的电影。可以从一个或多个媒体评论提取短语“追车”作为参数值,这个参数值可以与媒体数据库中这些电影中的一个或多个相关联。因此,对于媒体相关请求“为我展示追车好看的电影”,生成的对应第三主要媒体搜索查询可以是针对具有参数值“追车”的电影的搜索。在搜索一个或多个数据库时,可以因此获得候选媒体项,诸如“Bullitt”、“The Bourne Identity”或“Fast Five”。
在其他示例中,一个或多个数据库可以包括从各种电影、视频或电视节目的隐藏字幕导出的信息。具体地讲,可以基于隐藏字幕提取一个或多个参数值。例如,诸如“Bullitt”、“The Bourne Identity”或“Fast Five”的电影的隐藏字幕可以包括说明文字“[轮胎锐响]”的几个实例以指示与追车相关联的声音。基于这一文字说明,这些电影的一个或多个可以与媒体数据库中的参数值“追车”相关联。因此,在执行第三主要媒体搜索查询时,可以识别与这一参数值相关联的候选媒体项(例如,“Bullitt”、“The BourneIdentity”、“Fast Five”等)。
在一些示例中,媒体相关请求可以是基于用户界面602所聚焦的媒体项的媒体搜索请求。例如,在框506处接收该媒体相关请求时,用户界面602的光标609可以位于媒体项611上。可以确定媒体相关请求是否是获得类似于媒体项611的媒体项另选的集合的请求。在一个示例中,该媒体相关请求可以是:“更像这个。”在该示例中,可以基于光标609位置的上下文确定“这个”是指媒体项611。因此,可以确定该媒体相关请求是获得类似于媒体项611的媒体项另选的集合的请求。响应于确定该媒体相关请求是获得类似于媒体项611的媒体项另选的集合的请求,可以在框536处获得第三媒体项主要集合,其中第三媒体项主要集合中的每个媒体项包括媒体项611的一个或多个参数值。例如,在一个示例中,媒体项611可以是外国动作电影“Crouching Tiger,Hidden Dragon”。在该示例中,所获得的第三媒体项主要集合可以包括共享这部电影的一个或多个参数值的媒体项。具体地讲,所获得的第三媒体项主要集合例如可以包括由李安导演,包括武打场面或影星周润发、杨紫琼或章子怡的电影。
应当认识到,框536的某些方面可以类似适用于框520,524,546,562或566。
在过程500的框538处,可以确定是否可以获得对应于第三主要媒体搜索查询的至少一个媒体项。在框536执行第三主要媒体搜索查询时,可以确定从搜索查询获得(或可以获得)的媒体项数量。如果获得的媒体项数量是一个或多个,那么可以确定可以获得至少一个对应于第三主要媒体搜索查询的媒体项。例如,针对媒体相关请求“Jack Ryan”的第三主要媒体搜索查询可以返回至少电影“Patriot Games”和“Clear and Present Danger”。因此,在该示例中,可以确定可以获得至少一个对应于第三主要媒体搜索查询的媒体项。根据确定可以获得对应于第三主要媒体搜索查询的至少一个媒体项,可以执行框540。在以下描述中将要显而易见,框538处的确定可能适宜确保针对在框536执行的第三主要媒体搜索查询获得至少一个媒体项。这可以防止这样的情况:未显示针对媒体搜索请求的媒体项,并能够使用户免去必须提供另一媒体搜索请求的麻烦,这改善了用户体验。
在过程500的框540处,可以经由用户界面602在显示单元上显示第三媒体项主要集合620。具体地讲,如图6E所示,可以用第三媒体项主要集合620的显示替换显示单元上媒体项主要集合604的显示。框540可以类似于框522。可以根据与每个媒体项相关联的相关度分数显示第三媒体项主要集合620。例如,参考图6E,可以按照相关度分数降序在用户界面602上从左到右布置第三媒体项主要集合620。
向回参考框538,在一些示例中,可以确定不能获得至少一个对应于第三主要媒体搜索查询的媒体项。例如,媒体相关请求或来自STT处理的对应文本表示可能定义不正确的参数值或与用户实际期望的那些不同的参数值。在一个这样的示例中,如图6F所示,该媒体相关请求可以是“Jackie Chan和Chris Rucker”。在该示例中,从执行对应于这一媒体相关请求的第三主要媒体搜索查询不能获得媒体项,从而可以确定不能获得对应于第三主要媒体搜索查询的至少一个媒体项。在其他示例中,该媒体相关请求可能定义不兼容参数,诸如“Jackie Chan”和“Spiderman”或“写实暴力”和“适合青少年”。根据确定不能获得对应于第三主要媒体搜索查询的至少一个媒体项,可以执行框542-548以为用户呈现可能满足用户实际意图的另选的结果。
在过程500的框542处,可以识别第三主要媒体搜索查询的最不相关的参数值。具体地讲,可以基于诸如具有该参数值的媒体项的流行度、先前媒体搜索请求中该参数值出现的频率或媒体项群体中该参数值出现的频率的因素,确定第三主要媒体搜索查询中每个参数值的显著度分数。可以将最不相关参数值识别为具有最低显著度分数的参数值。例如,在参数值“Jackie Chan”和“Chris Rucker”之间,参数值“Chris Rucker”可能具有更低的显著度分数,因为Chris Rucker是足球运动员而Jackie Chan是大众演员。因此,与ChrisRucker相比,Jackie Chan与更大数量的媒体项和先前媒体搜索查询相关联。因此,在该示例中,可以确定参数值“Chris Rucker”是最不相关参数值。
在过程500的框544处,可以确定一个或多个另选的参数值。可以基于所识别的最不相关参数值确定该一个或多个另选的参数值。例如,可以在所识别的最不相关参数值和数据结构中多个媒体相关参数值之间进行模糊字符串匹配。具体地讲,可以将数据结构中在预先确定阈值内具有最短编辑距离的参数值确定为另选的参数值。例如,基于参数值“Chris Rucker”的模糊字符串匹配,可以确定参数值“Chris Tucker”在数据结构中的多个媒体相关参数值中具有最短编辑距离。因此,在该示例中,可以确定“Chris Tucker”是另选的参数值。
除此之外或另选地,可以基于第三主要媒体搜索查询中的其他参数值(例如,最不相关参数值之外的参数值)确定一个或多个另选的参数值。具体地讲,可以确定与第三主要媒体搜索查询中的其他参数值密切相关的参数值。例如,可以基于存在多个“Jackie Chan”主演且也具有参数值“动作电影”和“武打”的媒体项,确定诸如“动作电影”和“武打”的参数值与参数值“Jackie Chan”密切相关。
在过程500的框546处,可以获得第四媒体项主要集合以满足主要用户意图。框546可以类似于框520。具体地讲,可以生成一个或多个另选的主要媒体搜索查询。可以使用在框544确定的一个或多个另选的参数值生成该一个或多个另选的主要搜索查询。例如,在图6F-图6G中,媒体相关请求为“Jackie Chan和Chris Rucker”,确定另选的参数值为“ChrisTucker”,另选的主要搜索查询可以是搜索具有参数值“Jackie Chan”和“ChrisTucker”的媒体项。因此,在该示例中,可以由更可能反映用户实际意图的另选的参数值替换该最不相关参数值。然后可以执行该一个或多个另选的主要媒体搜索查询以获得第四媒体项主要集合628。在搜索具有参数值“Jackie Chan”和“Chris Tucker”的媒体项的本示例中,第四媒体项主要集合628可以包括诸如“Rush Hour”、“Rush Hour 2”或“Rush Hour3”的电影。
在过程500的框548处,可以经由用户界面602在显示单元上显示第四媒体项主要集合628。框548可以类似于框522。具体地讲,如图6G所示,可以用第四媒体项主要集合628的显示替换显示单元上媒体项主要集合604的显示。
在过程500的框550处,可以确定是否存在一个或多个先前的用户意图。该一个或多个先前的用户意图可以对应于在框506的媒体相关请求之前接收的一个或多个先前的媒体相关请求。先前的媒体相关请求的示例可以包括对应于框502的主要媒体搜索查询和媒体项主要集合604的先前接收的媒体相关请求。可以基于分析媒体设备(例如,媒体设备104)或服务器(例如,DA服务器106)上存储的先前用户意图的历史做出确定。在一些示例中,在确定是否存在一个或多个先前的用户意图时,仅考虑相关时段之内的先前用户意图。相关时段可以指接收框506的媒体相关请求时之前的预先确定的时段。在其他示例中,相关时段可以基于与数字助理的交互会话。具体地讲,框506的媒体相关请求可以是与数字助理的交互会话的部分,包括媒体相关请求的序列。在这些示例中,相关时段可以从发起交互会话的时间到终止交互会话的时间。可以确定该交互会话是否包含在框506的媒体相关请求之前接收的一个或多个先前的媒体相关请求。如果该交互会话包含一个或多个先前的媒体相关请求,那么可以确定存在一个或多个先前的用户意图。因此,一个或多个先前的用户意图和主要用户意图可以与和数字助理进行的同一交互会话相关联。相反,如果该交互会话不包含一个或多个先前的媒体相关请求,那么可以确定不存在一个或多个先前的用户意图。响应于确定存在一个或多个先前的用户意图,可以执行框552。另选地,响应于确定不存在一个或多个先前的用户意图,可以执行框560。
在过程500的框552处,可以确定一个或多个辅助用户意图。可以基于框510的主要用户意图以及在框550确定存在的一个或多个先前用户意图确定该一个或多个辅助用户意图。具体地讲,该一个或多个辅助用户意图可以包括主要用户意图和一个或多个先前用户意图的组合。在一些示例中,可以基于用户在媒体设备上的媒体相关请求历史确定一个或多个先前用户意图。
返回到图6D-图6E的示例,主要用户意图可以是搜索具有角色“Jack Ryan”的媒体项的意图。在一个示例中,第一先前用户意图可以是搜索过去10年的动作电影的意图。此外,第二先前用户意图可以是搜索Ben Affleck主演的媒体项的意图。辅助用户意图因此可以是这些用户意图中两个或更多的组合。具体地讲,一个辅助用户意图可以是主要用户意图和第一先前用户意图(例如,搜索最近10年Jack Ryan出演的动作电影的用户意图)的组合。另一个辅助用户意图可以是第一先前用户意图和第二先前用户意图(例如,搜索最近10年Ben Affleck主演的动作电影的用户意图)的组合。可以使用媒体设备的自然语言处理模块(自然语言处理模块432)执行框552。如图5D所示,框552可以包括框554-560。
在过程500的框554处,可以识别一个或多个先前用户意图中的不正确用户意图。具体地讲,可以分析该一个或多个先前用户意图以确定是否包括任何不正确的用户意图。如果被后续先前的用户意图明确或暗示指示为不正确,则可以确定先前的用户意图是不正确的。例如,该一个或多个先前的用户意图可以包括对应于先前媒体相关请求的以下序列的用户意图:
[A]“为我展示一些James Bond的电影。”
[B]“仅展示Daniel Smith出演的那些。”
[C]“不,我的意思是Daniel Craig。”
在该示例中,基于明确的短语“不,我的意思是……”,可以确定与请求[C]相关联的先前用户意图是校正与请求[B]相关联的先前用户意图的意图。因此,在该示例中,可以确定与请求[C]之前的请求[B]相关联的先前用户意图是不正确的。应当理解,在其他示例中,请求[C]可以隐含地指示请求[B]不正确。例如,请求[C]可以另选地仅为“DanielCraig”。基于字符串“Daniel Craig”与“Daniel Smith”的相似性以及与“Daniel Smith”相比与参数值“Daniel Craig”相关联的改进相关性,可以确定与请求[C]相关联的先前用户意图是校正与请求[B]相关联的先前用户意图的意图。
在其他示例中,可以基于用户选择与先前用户意图不一致的媒体项而确定先前用户意图是不正确的。例如,先前请求可以是:“为我展示由Russell Simmons出品的视频”。响应于这一先前请求,已经显示了包括由Russell Simmons出品的视频的媒体项主要集合供用户选择。此外,可能已经与媒体项主要集合一起显示了与先前请求相关的媒体项附加集合。在该示例中,可以确定用户在媒体项附加集合中选择了由“Richard Simmons”而非“Russell Simmons”出品的媒体项。基于与搜索Russell Simmons出品的视频的先前用户意图一致的媒体项的这一用户选择,可以确定用户先前意图不正确。换句话讲,可以确定正确的用户意图应当是搜索由“Richard Simmons”而非“Russell Simmons”出品的视频。
根据确定一个或多个先前用户意图包括不正确先前用户意图,可以不使用不正确先前用户意图确定一个或多个辅助用户意图。具体地讲,不正确的先前用户意图可以被排除并从而可以不用于在框556处生成用于确定一个或多个辅助用户意图的用户意图组合。然而,在一些示例中,可以使用校正的用户意图生成用户意图的组合并确定一个或多个辅助用户意图。例如,在上述相应示例中,可以使用与“Daniel Craig”相关联的校正先前用户意图(例如,搜索Daniel Craig出演的James Bond电影)和与“Richard Simmons”相关联的校正先前用户意图(例如,搜索由Richard Simmons出品的视频)确定一个或多个辅助用户意图。
在过程500的框556处,可以基于主要用户意图和一个或多个先前用户意图生成多个用户意图组合。在例示性示例中,该媒体设备可能已经接收了媒体相关请求的以下序列,其中主要用户意图与请求[G]相关联,并且一个或多个先前用户意图与请求[D]-[F]相关联。
[D]“Keanu Reeves主演的电影。”
[E]“包含现实暴力的节目。”
[F]“适合青少年的电影。”
[G]“卡通。”
在该示例中,多个用户意图组合可以包括与请求[D]到[G]相关联的主要用户意图和一个或多个先前用户意图的任意组合。一个示例性用户意图组合可以是搜索具有现实暴力的Keanu Reeves主演的电影(例如,基于请求[D]和[E]的组合)。另一个示例性用户意图组合可以是搜索适合青少年的卡通电影(例如,基于请求[F]和[G]的组合)。
在过程500的框558处,可以排除不兼容的用户意图组合。具体地讲,可以识别不兼容用户意图组合并可以不基于所识别的不兼容用户意图组合来确定一个或多个辅助用户意图。在一些示例中,不兼容的用户意图组合可以是不对应于任何媒体项的用户意图组合。具体地讲,对于每种用户意图组合,可以执行对应的媒体搜索。如果针对特定媒体搜索未获得媒体项,可以确定对应的用户意图组合是不兼容的用户意图组合。例如,用户意图组合可以基于上文描述的请求[E]和[F]。在该示例中,可以执行针对适合儿童包含现实暴力的电影的对应媒体搜索。然而,此类媒体搜索可能不会产生任何媒体项。因此,在该示例中,可以确定基于请求[E]和[F]的用户意图组合是不兼容的用户意图组合。应当理解,在其他示例中,可以建立不同的预先确定的阈值以确定不兼容的用户意图组合。例如,可以确定不对应于大于预先确定数量的媒体项的用户意图组合是不兼容的。
在其他示例中,可以基于与用户意图组合相关联的参数值确定不兼容的用户意图组合。具体地讲,可以预先确定特定参数值是不兼容的。例如,可以预先确定“现实暴力”的参数值与参数值“适合青少年”不兼容。因此,可以确定包含两个或更多预先确定为不兼容的参数值的用户意图组合是不兼容的用户意图组合。此外,可以预先确定特定参数需要奇异值。例如,参数“媒体标题”、“媒体类型”和“美国电影分级电影协会”均可以与用户意图组合中的不超过一个参数相关联。具体地讲,用于搜索电影的第一用户意图和用于搜索歌曲的第二用户意图的组合会是不兼容组合。因此,如果用户意图组合包含针对预先确定需要奇异值的参数的超过一个参数值,则可以确定其是不兼容的。可以排除不兼容的用户意图组合,从而不使用该组合在框552处确定一个或多个辅助用户意图。具体地讲,一个或多个辅助用户意图可以不包括任何不兼容用户意图组合。从考虑中去除不兼容用户意图组合可能适宜提高为供用户选择而显示的媒体项的相关性。
可以基于未被确定为不兼容的剩余用户意图组合确定一个或多个辅助用户意图。具体地讲,可以合并每个剩余用户意图组合的用户意图以生成一个或多个辅助用户意图。此外,剩余用户意图组合中的每个可以与至少一个媒体项(或至少预先确定数量的媒体项)相关联。在一些示例中,一个或多个辅助意图可以包括一个或多个剩余用户意图组合。
返回上述具有请求[D]-[G]的示例,一个或多个辅助用户意图中的辅助用户意图可以包括主要用户意图(例如,与请求[G]相关联的主要用户意图)和一个或多个先前用户意图(例如,与请求[F]相关联的先前用户意图)的先前用户意图的组合。例如,辅助用户意图可以是针对适合青少年的卡通电影的媒体搜索。此外,一个或多个辅助用户意图中的辅助用户意图可以包括一个或多个先前用户意图的两个或多个先前用户意图的组合(例如,与请求[D]和[E]相关联的先前用户意图)。例如,辅助用户意图可以是针对Keanu Reeves主演的带有现实暴力的电影的媒体搜索。
在过程500的框560处,可以基于其他相关参数值生成一个或多个辅助用户意图。在框560处确定的一个或多个辅助用户意图可以是在框552处确定的一个或多个辅助意图的补充或替代。其他相关参数值可以基于除媒体设备上用户的媒体搜索历史之外的信息。具体地讲,用于确定其他相关参数值的信息可以反映用户的媒体兴趣和习惯,从而能够合理地预测用户的实际意图。
在一些示例中,其他相关参数值可以基于媒体设备上用户的媒体选择历史。具体地讲,其他相关参数值可以包括与用户先前选择消费的媒体项(例如,在框506处接收媒体相关请求之前选择)相关联的参数值。在一些示例中,其他相关参数值可以基于媒体设备上用户的媒体观看列表。媒体观看列表可以是用户感兴趣或希望不久的将来消费的媒体项的用户定义的列表。与用户选择历史或用户媒体观看列表相关联的参数值从而可以反映用户的媒体兴趣或习惯。在一些示例中,其他相关参数可以基于媒体设备之外的设备上用户的媒体搜索历史。具体地讲,可以从外部媒体设备获得在外部媒体设备(例如,用户设备122)上执行的媒体相关搜索的历史。这些媒体相关搜索可以是网络搜索、iTunes商店搜索、设备上的本地媒体文件搜索等。因此,其他相关参数值可以因而包括从外部媒体设备的媒体相关搜索历史导出的参数值。
在一些示例中,其他相关参数值可以基于用户界面所聚焦的媒体项。例如,参考图6A,在框506处接收媒体相关请求时,光标609可以位于媒体项611上。因此,可以在框506处接收媒体相关请求时,确定用户界面602的焦点在媒体项611上。在该示例中,其他相关参数值可以在上下文上与媒体项611相关。具体地讲,其他相关参数值可以包括媒体项611的一个或多个参数值。在一些示例中,其他相关参数值可以基于在框506处接收媒体相关请求时与显示单元上显示的媒体项相关联的文本。例如,在图6A中,可以在框506处接收媒体相关请求时,在显示单元上显示与媒体项主要集合604和媒体项辅助集合606相关联的多个文本。该多个文本可以描述关联媒体项的参数值。其他相关参数值从而可以包括由多个文本描述的一个或多个参数值。
应当认识到,可以使用媒体设备内部或外部的其他信息确定其他相关参数值。例如,在一些示例中,可以与框528处识别的附加参数值以类似方式确定其他相关参数值。
可以针对框552和560的一个或多个辅助用户意图中的每个意图确定排序分数。该排序分数可以表示辅助用户意图对应于用户的实际用户意图的可能性。在一些示例中,更高排序分数可以表示相应辅助用户意图对应于实际用户意图的更高可能性。如下所述,可以基于用于导出一个或多个辅助用户意图的类似信息来确定该排序分数。
在一些示例中,可以基于用户或多个用户的媒体相关请求历史(例如,媒体搜索历史)确定针对一个或多个辅助用户意图中的每个意图的排序分数。具体地讲,可以基于接收媒体相关请求和一个或多个先前媒体相关请求的每个的时间和次序确定排序分数。基于更近接收的媒体搜索请求的辅助用户意图可以更可能比基于更早接收的媒体相关请求的辅助用户意图具有更高排序分数。例如,在上述请求[D]-[G]的示例中,请求[G]可以是最近接收的媒体相关请求,而请求[D]可以是最早接收的媒体相关请求。在该示例中,基于请求[G]的辅助用户意图可以比基于请求[D]的辅助用户意图具有更高排序分数。
此外,该排序分数可以基于用户或多个用户的媒体相关请求历史中参数值的出现频率。例如,如果在用户的媒体相关请求历史或多个用户的媒体相关请求历史中参数值“Keanu Reeves”出现得比参数值“现实暴力”更频繁,那么包含参数值“Keanu Reeves”的辅助用户意图可以比包含参数值“现实暴力”的辅助用户意图具有更高排序分数。
在一些示例中,可以基于用户或多个用户的选择历史确定针对一个或多个辅助用户意图中的每个意图的排序分数。用户选择历史可以包括先前由用户或多个用户选择消费的媒体项列表。包括一个或多个先前选择的媒体项的参数值的辅助用户意图可以比不包括任何先前选择的媒体项的参数值的辅助用户意图具有更高排序分数。此外,包括更近选择的媒体项的参数值的辅助用户意图更可能比包括更早选择的媒体项的参数值的辅助用户意图具有更高排序分数。此外,具有在先前选择的媒体项之间更频繁出现的参数值的辅助用户意图更可能比具有在先前选择的媒体项间较少出现的参数值的辅助用户意图具有更高排序分数。
在一些示例中,可以基于用户或多个用户的媒体观看列表确定针对一个或多个辅助用户意图中的每个意图的排序分数。例如,包括媒体观看列表上一个或多个媒体项的参数值的辅助用户意图更可能比不包括媒体观看列表上任何媒体项的参数值的辅助用户意图具有更高排序分数。
在过程500的框562处,可以获得一个或多个媒体项辅助集合。框562可以类似于框520。具体地讲,可以生成对应于框552和/或560的一个或多个辅助用户意图的一个或多个辅助媒体搜索查询。可以执行一个或多个辅助媒体搜索查询以获得一个或多个媒体项辅助集合。例如,向回参考图6E,可以生成并执行针对最近10年Jack Ryan出演的动作电影的第一辅助媒体搜索查询以获得媒体项辅助集合624。此外,可以生成并执行针对最近10年BenAffleck主演的动作电影的第二辅助媒体搜索查询以获得媒体项辅助集合626。
在过程500的框564处,可以在显示单元上显示一个或多个媒体项辅助集合。框564可以类似于框534。如图6E所示,可以在用户界面602顶行显示第三媒体项主要集合620。可以在用户界面602顶行之下的后续行中显示媒体项辅助集合624和626。后续行的每行都可以对应于框552和/或560的一个或多个辅助用户意图中的辅助用户意图。
可以根据对应一个或多个辅助用户意图的排序分数显示一个或多个媒体项辅助集合。具体地讲,可以比对应于排序分数更低的辅助用户意图的媒体项辅助集合更突出地(例如,在更接近顶行的更高行中)显示对应于排序分数更高的辅助用户意图的媒体项辅助集合。
向回参考框510,根据确定主要用户意图不包括执行新媒体搜索查询的用户意图,可以执行框516-518的一个或多个。在过程500的框516处,可以确定主要用户意图是否包括校正主要媒体搜索查询的一部分的用户意图。可以基于指示校正主要媒体搜索查询的一部分的用户意图的明示字词或短语做出该确定。具体地讲,可以确定该媒体相关请求是否包括指示校正主要媒体搜索查询的一部分的用户意图的预先确定字词或短语。例如,参考图6H-图6I,该媒体相关请求可以是“不,我的意思是探险电影。”在该示例中,基于在媒体相关请求开头出现的该明示短语“不,我的意思是……”,可以确定主要用户意图包括校正主要媒体搜索查询的一部分的用户意图。具体地讲,可以确定主要用户意图是将主要媒体搜索查询从搜索最近10年的动作电影校正为搜索最近10年的探险电影的用户意图。指示校正主要媒体搜索查询的一部分的用户意图的预先确定字词或短语的其他示例可以包括“不”、“不是”、“我的意思是”、“错误”等。
在其他示例中,可以基于媒体相关请求中参数值和主要媒体搜索查询中参数值之间的相似性做出框516的确定。例如,在一个示例中,先前接收的与主要媒体搜索查询相关联的媒体相关请求可以是:“Jackie Chan和Chris Rucker”且媒体相关请求可以是:“ChrisTucker”。基于所确定的参数值“Chris Rucker”和“Chris Tucker”之间的编辑距离小于预先确定值,可以确定主要用户意图包括将主要媒体搜索查询中的参数值“Chris Rucker”校正为“Chris Tucker”的用户意图。除此之外或另选地,可以对比表示“Chris Rucker”和“Chris Tucker”的音素序列。基于表示“Chris Rucker”的音素序列基本上类似于表示“Chris Tucker”的音素序列,可以确定主要用户意图包括将主要媒体搜索查询中的“ChrisRucker”校正为“Chris Tucker”的用户意图。
此外,可以相对于参数值“Jackie Chan”将参数值“Chris Rucker”的显著度与参数值“Chris Tucker”的显著度对比。具体地讲,可以使用参数值“Jackie Chan”进行媒体搜索以识别与Jackie Chan相关的一组媒体项。“Chris Rucker”和“Chris Tucker”相对于“Jackie Chan”的显著度可以基于该组媒体项中与Jackie Chan(与两个参数值的每个都相关联)相关的媒体项数量。例如,可以确定“Chris Tucker”与该组媒体项中与Jackie Chan相关的比“Chris Rucker”显著更多的媒体项相关联。因此,可以确定相对于“JackieChan”,“Chris Tucker”的显著度比“Chris Rucker”的显著度显著更大。基于这一对比的显著度,可以确定主要用户意图包括校正主要媒体搜索查询中的“Chris Rucker”的用户意图。
根据确定主要用户意图包括校正主要媒体搜索查询的一部分的用户意图,在确定与媒体相关请求相关联的一个或多个辅助用户意图时(例如,框552)时,可以从考虑中去除与主要媒体搜索查询相关联的先前用户意图。例如,在确定一个或多个辅助用户意图时,可以从考虑去除与先前接收的媒体相关请求“Jackie Chan和Chris Rucker”相关联的先前用户意图。相反,在确定一个或多个辅助用户意图时,可以考虑与校正的媒体相关请求“Jackie Chan和Chris Tucker”相关联的用户意图。
此外,根据确定主要用户意图包括校正主要体搜索查询一部分的用户意图,可以执行框566-568中的一个或多个。在过程500的框566处,可以获得第五媒体项主要集合。框566可以类似于框520。具体地讲,可以生成对应于主要用户意图的第五主要媒体搜索查询。第五主要媒体搜索查询可以基于该媒体相关请求和主要媒体搜索查询。具体地讲,可以根据媒体相关请求校正主要媒体搜索查询的该部分以生成第五主要媒体搜索查询。回到主要媒体搜索查询为搜索“Jackie Chan”和“Chris Rucker”主演的媒体项且媒体相关请求为“Chris Tucker”的示例,可以校正主要媒体搜索查询以生成搜索“Jackie Chan”和“ChrisTucker”主演的媒体项的第五主要媒体搜索查询。然后可以执行该第五主要媒体搜索查询以获得第五媒体项主要集合。
在过程500的框568处,可以经由用户界面(例如,用户界面602)在显示单元上显示第五媒体项主要集合。具体地讲,可以利用第五媒体项主要集合的显示替换媒体项主要集合(例如,媒体项主要集合604)的显示。框540可以类似于框522。此外,在一些示例中,可以执行框550-564以获得并与第五媒体项主要集合一起显示一个或多个媒体项辅助集合,以为用户提供附加选项。
向回参考510,根据确定主要用户意图不包括校正主要媒体搜索查询的一部分的用户意图,可以执行框518。在过程500的框518处,可以确定主要用户意图是否包括改变显示单元上显示的用户界面(例如,用户界面602)的焦点的用户意图。用户界面可以包括多个媒体项。在一些示例中,可以基于媒体相关请求中对应于改变用户界面的焦点的用户意图的明示字词或短语做出框518处的确定。在一个示例中,该媒体相关请求可以是:“前进到Dark Knight。”在该示例中,可以确定短语“前进到……”是对应于改变用户界面的焦点的用户意图的预先确定的短语。对应于改变用户界面的焦点的用户意图的预先确定的字词或短语的其他示例可以包括“选择”、“移动到”、“跳到”、“播放”、“购买”等。基于该预先确定的字词或短语,可以确定主要用户意图包括改变用户界面的焦点的用户意图。
在其他示例中,可以基于对应于用户界面中显示的媒体项的文本隐含做出框518处的确定。例如,参考图6A,媒体项604和606可以与描述媒体项604和606的一个或多个参数值的文本相关联。具体地讲,该文本可以描述媒体项604和606的参数值,诸如媒体标题、演员、发布日期等。如上所述,可以与相应媒体项结合在用户界面602上显示这一文本的至少一部分。可以基于描述媒体项604和606的一个或多个参数值的这一文本做出框518的确定。在本示例中,媒体项613可以是电影“The Dark Knight”,该文本可以包括与媒体项613相关联的媒体标题“The Dark Knight”。基于确定媒体相关请求(例如,诸如图6J中所示的媒体相关请求)中定义的参数值“The Dark Knight”匹配与媒体项613相关联的文本的媒体标题“The Dark Knight”,可以确定主要用户意图包括将用户界面602的焦点从媒体项611改成媒体项613的用户意图。应当认识到,在一些示例中,显示的文本可以不包括经由用户界面602显示的媒体项的所有参数值。在这些示例中,框518处的确定也可以基于所显示文本中未描述的所显示媒体项的参数值。
根据确定主要用户意图包括改变用户界面的焦点的用户意图,可以执行框570。在过程500的框570处,可以将用户界面的焦点从第一媒体项改变到第二媒体项。例如,参考图6K,可以将用户界面602的光标609的位置从媒体项611改变为媒体项613。在一些示例中,改变用户界面602的焦点可以包括选择媒体项。例如,可以在框570处选择媒体项613。选择媒体项613可以导致显示与媒体项613相关联的信息(例如,电影预览信息)。除此之外或另选地,选择媒体项613可以导致在媒体设备上播放与媒体项613相关联的媒体内容并在显示单元上显示该媒体内容。
尽管上文将过程500的特定框描述为由设备或系统(例如,媒体设备104、用户设备122或数字助理系统400)执行,但应当认识到,在一些示例中,可以使用多于一个设备执行框。例如,在做出确定的框中,第一设备(例如,媒体设备104)可以从第二设备(例如,服务器系统108)获得确定。因此,在一些示例中,确定可以指获得确定。类似地,在显示内容、对象、文本或用户界面的框中,第一设备(例如,媒体设备104)可以导致在第二设备(例如,显示单元126)上显示内容、对象、文本或用户界面。因此,在一些示例中,显示可以指导致显示。
此外,应当认识到,在一些示例中,在用户界面中显示的项目(例如,媒体项、文本、对象、图形等)也可以指用户界面中包括但用户不能立即看到的项目。例如,用户界面中显示的项目可以通过滚动到用户界面的适当区域而为用户可见。
5.电子设备
根据一些示例,图7示出了根据各种所述示例的原理配置的电子设备700的功能框图,例如,以提供媒体回放的语音控制和虚拟助理知识的实时更新。该设备的功能块可由执行各种所述示例的原理的硬件、软件或硬件和软件的组合来实现。本领域的技术人员应当理解,图7中所述的功能块可被组合或被分离为子块,以便实现各种所述示例的原理。因此,本文的描述任选地支持本文所述的功能块的任何可能的组合或分离或进一步限定。
如图7所示,电子设备700可以包括被配置为接收诸如触觉输入、手势输入和文本输入的用户输入的输入单元703(例如,遥控器124等),被配置为接收音频数据的音频接收单元704(例如,麦克风272等),被配置为输出音频的扬声器单元706(例如,扬声器268等),以及被配置为经由网络从外部设备发送和接收信息的通信单元707(例如,通信子系统224等)。在一些示例中,电子设备700可以任选地包括被配置为显示媒体、用户界面和其他内容的显示单元702(例如,显示单元126等)。在一些示例中,显示单元702可以在电子设备700外部。电子设备700还可以包括耦接到输入单元703、音频接收单元704、扬声器单元706、通信单元707和任选的显示单元702的处理单元708。在一些示例中,处理单元708可包括显示使能单元710、检测单元712、确定单元714、音频接收使能单元716、获取单元718、识别单元720、接收单元722、排除单元724和生成单元726。
根据一些实施方案,处理单元708被配置为在显示单元(例如,具有显示单元702或独立的显示单元)上显示(例如,利用显示使能单元710)媒体项主要集合。处理单元708被进一步配置为(例如,利用检测单元712)检测用户输入。处理单元708被进一步配置为,响应于检测到用户输入,在音频接收单元704处(例如,利用音频接收使能单元716)接收音频输入。音频输入包含自然语言语音形式的媒体相关请求。处理单元708被进一步配置为(例如,利用确定单元714)确定对应于媒体相关请求的主要用户意图。处理单元708被进一步配置为(例如,利用确定单元714)确定主要用户意图是否包括缩小对应于媒体项主要集合的主要媒体搜索查询范围的用户意图。处理单元708被进一步配置为,根据确定主要用户意图包括缩小主要媒体搜索查询范围,(例如,利用获得单元718)基于该媒体相关请求和主要媒体搜索查询,生成对应于主要用户意图的第二主要媒体搜索查询,(例如,利用获得单元720)执行第二主要媒体搜索查询以获得第二媒体项主要集合。处理单元708被进一步配置为(例如,利用显示使能单元710)利用第二媒体项主要集合的显示替换显示单元上媒体项主要集合的显示。
在一些示例中,确定主要用户意图是否包括缩小主要媒体搜索查询范围的用户意图包括确定媒体相关请求是否包括对应于缩小主要媒体搜索查询范围的用户意图的字词或短语。
在一些示例中,该第二主要媒体搜索查询包括在媒体相关请求中定义的一个或多个参数值以及主要媒体搜索查询的一个或多个参数值。在一些示例中,基于媒体项主要集合获得该第二媒体项主要集合。
在一些示例中,该第二主要媒体搜索查询包括一组参数值。处理单元708被进一步配置为(例如,利用识别单元720)从该组参数值识别参数值的核心集合,该参数值的核心集合比该组参数值具有更少参数值。处理单元708被进一步配置为(例如,利用获得单元718)基于参数值的核心集合生成一个或多个附加的媒体搜索查询。处理单元708被进一步配置为(例如,利用获得单元718)执行该一个或多个附加的媒体搜索查询以获得一个或多个媒体项的附加集合。处理单元708被进一步配置为(例如,利用显示使能单元710)在显示单元上显示一个或多个媒体项的附加集合。
在一些示例中,处理单元708被进一步配置为(例如,利用识别单元720)基于多个用户的媒体选择历史识别一个或多个附加的参数值。该一个或多个附加媒体搜索查询是使用一个或多个附加参数值生成的。
在一些示例中,在显示单元上的用户界面的顶行显示第二媒体项主要集合,并在显示单元上用户界面的一个或多个后续行显示一个或多个媒体项附加的集合。
在一些示例中,处理单元708被进一步配置为根据确定主要用户意图不包括缩小主要媒体搜索查询范围的用户意图,(例如,利用确定单元714)确定主要用户意图是否包括执行新媒体搜索查询的用户意图。处理单元708被进一步配置为,根据确定主要用户意图包括执行新媒体搜索查询的用户意图,(例如,利用获得单元718)基于该媒体相关请求生成对应于主要用户意图的第三主要媒体搜索查询,(例如,利用确定单元714)确定是否可以获得对应于第三主要媒体搜索查询的至少一个媒体项。处理单元708被进一步配置为根据确定可以获得对应于第三主要媒体搜索查询的至少一个媒体项,(例如,利用获得单元718)执行第三主要媒体搜索查询以获得第三媒体项主要集合并(例如,利用显示使能单元710)用第三媒体项主要集合的显示替换显示单元上媒体项主要集合的显示。
在一些示例中,确定主要用户意图是否包括执行新媒体搜索查询的用户意图还包括确定媒体相关请求是否包括对应于执行新媒体搜索查询的用户意图的字词或短语。在一些示例中,确定主要用户意图是否包括执行新媒体搜索查询的用户意图还包括确定媒体相关请求是否包括对应于一个或多个媒体项的参数值的字词或短语。
在一些示例中,处理单元708被进一步配置为(例如,利用获得单元718)执行第三主要媒体搜索查询包括执行多个候选媒体项的归一化排序,其中多个候选媒体项包括多个媒体类型。
在一些示例中,确定主要用户意图包括确定与媒体相关请求相关联的媒体类型,其中第三主要媒体搜索查询是根据所确定的媒体类型执行的。
在一些示例中,执行第三主要媒体搜索查询包括识别与所识别候选媒体项的一个或多个媒体评论中包括的参数值相关联的候选媒体项。
在一些示例中,执行第三主要媒体搜索查询包括识别与从所识别候选媒体项的隐藏字幕信息导出的参数值相关联的候选媒体项。
在一些示例中,处理单元708被进一步配置为根据确定没有媒体项对应于第三主要媒体搜索查询,(例如,利用识别单元720)识别第三主要媒体搜索查询的最不相关参数值。处理单元708被进一步配置为(例如,利用确定单元714)基于所识别的最不相关参数值确定一个或多个另选的参数值。处理单元708被进一步配置为(例如,利用获得单元718)使用一个或多个另选的参数值执行一个或多个另选的主要媒体搜索查询以获得第四媒体项主要集合。处理单元708被进一步配置为(例如,利用显示使能单元710)用第四媒体项主要集合的显示替换显示单元上媒体项主要集合的显示。
在一些示例中,处理单元708被进一步配置为根据确定主要用户意图不包括缩小主要媒体搜索查询范围的用户意图,(例如,利用确定单元714)基于主要用户意图和一个或多个先前用户意图确定一个或多个辅助用户意图,该一个或多个先前用户意图对应于在媒体相关请求之前接收的一个或多个先前媒体相关请求。处理单元708被进一步配置为(例如,利用获得单元718)生成对应于一个或多个辅助用户意图的一个或多个辅助媒体搜索查询。处理单元708被进一步配置为(例如,利用获得单元718)执行该一个或多个辅助媒体搜索查询以获得一个或多个媒体项辅助集合。处理单元708被进一步配置为(例如,利用显示使能单元710)在显示单元上显示一个或多个媒体项辅助集合。
在一些示例中,一个或多个先前媒体相关请求包括对应于媒体项主要集合的先前媒体相关请求。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)确定主要用户意图和一个或多个先前用户意图的一个或多个组合,其中一个或多个组合中的每个与至少一个媒体项相关联,并且其中一个或多个辅助意图包括该一个或多个组合。
在一些示例中,一个或多个先前用户意图和主要用户意图与和数字助理进行的同一交互会话相关联。在一些示例中,基于用户在一个或多个电子设备上的媒体搜索历史生成该一个或多个辅助用户意图。在一些示例中,基于用户在一个或多个电子设备上的媒体选择历史生成该一个或多个辅助用户意图。
在一些示例中,处理单元708被进一步配置为(例如,利用接收单元722)从第二电子设备(例如,经由通信单元)接收媒体搜索历史。基于从第二电子设备接收的媒体搜索历史生成一个或多个辅助用户意图。
在一些示例中,基于用户在一个或多个电子设备上的媒体观看列表生成该一个或多个辅助用户意图。在一些示例中,在接收音频输入时在显示单元上显示多个文本,该多个文本与接收音频输入时在显示单元上显示的多个媒体项相关联,并且一个或多个辅助用户意图是基于所显示的多个文本生成的。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)确定针对一个或多个辅助用户意图中的每个意图的排序分数,其中根据针对一个或多个辅助用户意图中的每个意图的排序分数显示一个或多个媒体项辅助集合。
在一些示例中,针对一个或多个辅助用户意图中的每个意图的排序分数基于接收媒体相关请求和一个或多个先前媒体相关请求的每个的时间。在一些示例中,针对该一个或多个辅助用户意图中的每个意图的排序分数基于用户在一个或多个电子设备上的媒体搜索历史。在一些示例中,针对该一个或多个辅助用户意图中的每个意图的排序分数基于用户在一个或多个电子设备上的媒体选择历史。在一些示例中,针对该一个或多个辅助用户意图中的每个意图的排序分数基于用户在一个或多个电子设备上的媒体观看列表。
在一些示例中,处理单元708被进一步配置为根据确定主要用户意图不包括执行新媒体搜索查询的用户意图,(例如,利用确定单元714)确定主要用户意图是否包括校正主要媒体搜索查询的一部分的用户意图。处理单元708被进一步配置为,根据确定主要用户意图包括校正主要媒体搜索查询的一部分的用户意图,(例如,利用获得单元718)基于该媒体相关请求和主要媒体搜索查询,生成对应于主要用户意图的第五主要媒体搜索查询。处理单元708被进一步配置为(例如,利用获得单元718)执行第五主要媒体搜索查询以获得第五媒体项主要集合。处理单元708被进一步配置为(例如,利用显示使能单元710)利用第五媒体项主要集合的显示替换显示单元上媒体项主要集合的显示。
在一些示例中,确定主要用户意图是否包括校正主要媒体搜索查询的一部分的用户意图包括确定媒体相关请求是否包括对应于校正主要媒体搜索查询的一部分的用户意图的字词或短语。在一些示例中,确定主要用户意图是否包括校正主要媒体搜索查询的一部分的用户意图包括确定表示媒体相关请求的一部分的音素序列是否基本上类似于表示对应于主要媒体搜索查询的先前媒体相关请求的一部分的音素序列。
在一些示例中,生成第五主要媒体搜索查询包括识别与不被校正的主要媒体搜索查询的一部分相关联的一组媒体项,其中基于与不被校正的主要媒体搜索查询的一部分相关联的该组媒体项的一个或多个参数值生成第五主要媒体搜索查询。
在一些示例中,处理单元708被进一步配置为,根据确定主要用户意图包括校正主要媒体搜索查询的一部分的用户意图,(例如,利用排除单元724)在确定对应于媒体相关请求的辅助用户意图时从考虑中排除主要媒体搜索查询。
在一些示例中,处理单元708被进一步配置为根据确定主要用户意图不包括校正主要媒体搜索查询的一部分的用户意图,(例如,利用确定单元714)确定主要用户意图是否包括改变显示单元上显示的用户界面的焦点的用户意图,其中用户界面包括多个媒体项。处理单元708被进一步配置为根据确定主要用户意图包括改变显示单元上显示的用户界面的焦点的用户意图,(例如,利用显示使能单元710)将用户界面的焦点从多个媒体项中的第一媒体项改变为多个媒体项中的第二媒体项。
在一些示例中,确定主要用户意图是否包括改变显示单元上显示的用户界面的焦点的用户意图包括确定媒体相关请求是否包括对应于改变显示单元上显示的用户界面的焦点的用户意图的字词或短语。
在一些示例中,该用户界面包括对应于用户界面中多个媒体项的多个文本,并且其中确定主要用户意图是否包括改变显示单元上显示的用户界面的焦点的用户意图基于该多个文本。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)确定媒体相关请求的文本表示并(例如,利用显示使能单元710)在显示单元上显示该文本表示。在一些示例中,使用一个或多个语言模型确定该文本表示。在一些示例中,该一个或多个语言模型偏向媒体相关文本结果。在一些示例中,该一个或多个语言模型被配置为识别多种语言中的媒体相关文本。
在一些示例中,在显示单元上显示多个媒体项以及与多个媒体项相关联的文本。处理单元708被进一步配置为(例如,利用生成单元726)使用与多个媒体项相关联的文本生成第二语言模型,其中该文本表示是利用第二语言模型确定的。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)使用文本表示确定预测文本并(例如,利用显示使能单元710)在显示单元上与该文本表示一起显示预测文本。
在一些示例中,基于接收音频输入的同时在显示单元上显示的文本确定预测文本。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)确定在显示预测文本之后是否检测到音频输入的结束点,其中根据确定在显示预测文本之后检测到音频输入结束点,使用该文本表示和预测文本确定主要用户意图。
在一些示例中,处理单元708被进一步配置为在接收音频输入时(例如,利用确定单元714)基于音频输入的接收部分确定初步用户意图,(例如,利用识别单元720)识别满足初步用户意图所需的数据,(例如,利用确定单元714)确定在确定初步用户意图时该数据是否存储于一个或多个电子设备上,并根据确定在确定初步用户意图时该数据未存储于一个或多个电子设备上,(例如,利用获得单元718)获得该数据。
根据一些实施方案,处理单元708被配置为(例如,在输入单元703或音频接收单元704处,利用接收单元722或音频接收使能单元716)从用户接收自然语言语音形式的媒体搜索请求。处理单元708被进一步配置为(例如,利用确定单元714)确定对应于媒体搜索请求的主要用户意图,根据主要用户意图获得媒体项主要集合。处理单元708被进一步配置为(例如,利用确定单元714)确定是否存在一个或多个先前的用户意图,其中一个或多个先前的用户意图对应于在媒体搜索请求之前接收的一个或多个先前的媒体搜索请求。处理单元708被进一步配置为响应于确定存在一个或多个先前的用户意图,(例如,利用确定单元714)基于主要用户意图和一个或多个先前的用户意图确定一个或多个辅助用户意图。处理单元708被进一步配置为(例如,利用获得单元718)获得多个媒体项辅助集合,其中每个媒体项辅助集合对应于一个或多个辅助用户意图的相应辅助用户意图。处理单元708被进一步配置为(例如,利用显示使能单元710)显示媒体项主要集合和多个媒体项辅助集合。
在一些示例中,确定主要用户意图还包括确定媒体搜索请求是否包含缩小在媒体搜索请求之前接收的先前媒体搜索请求范围的明示请求,其中根据确定该媒体搜索请求包含缩小先前的媒体搜索请求范围的明示请求。从媒体搜索请求和一个或多个先前的用户意图的至少一个确定主要用户意图。
在一些示例中,响应于确定该媒体搜索请求不包含缩小先前的媒体搜索请求范围的明示请求,从媒体搜索请求确定主要用户意图。
在一些示例中,该媒体搜索请求是与数字助理的交互会话的部分。确定一个或多个先前的用户意图是否存在还包括确定该交互会话是否包括在媒体搜索请求之前接收的一个或多个先前媒体搜索请求,其中该一个或多个先前媒体搜索请求对应于一个或多个先前用户意图。根据确定该交互会话包含在媒体搜索请求之前接收的一个或多个先前媒体搜索请求,确定一个或多个先前用户意图。根据确定该交互会话不包含在媒体搜索请求之前接收的一个或多个先前媒体搜索请求,确定不存在一个或多个先前用户意图。
在一些示例中,处理单元708被进一步配置为响应于确定不存在一个或多个先前的媒体用户意图,(例如,利用显示使能单元710)显示媒体项主要集合。
在一些示例中,该一个或多个辅助用户意图中的辅助用户意图包括主要用户意图和一个或多个先前用户意图的先前用户意图的组合。
在一些示例中,该一个或多个辅助用户意图中的辅助用户意图包括一个或多个先前用户意图的第一先前用户意图和一个或多个先前用户意图的第二先前用户意图的组合。
在一些示例中,确定一个或多个辅助用户意图还包括生成主要用户意图和一个或多个先前用户意图的多个组合。
在一些示例中,确定一个或多个辅助用户意图还包括确定多个组合是否包括不能合并的组合。根据确定多个组合包括不能合并的用户意图组合,该一个或多个辅助用户意图不包括不能合并的组合。
在一些示例中,不能合并的组合包括针对需要奇异值的参数的多于一个值。
在一些示例中,确定一个或多个辅助用户意图还包括确定该一个或多个先前的用户意图是否包括不正确的用户意图。根据确定该一个或多个先前的用户意图包括不正确用户意图。该一个或多个辅助用户意图不基于不正确用户意图。
在一些示例中,确定该一个或多个先前的用户意图是否包括不正确的用户意图包括确定一个或多个先前的用户意图是否包括校正一个或多个先前的用户意图的第四用户意图的第三用户意图。根据确定该一个或多个先前的用户意图包括校正一个或多个先前的用户意图的第四用户意图的第三用户意图,确定该一个或多个先前的用户意图包括不正确的用户意图。确定第四用户意图是不正确的用户意图。
在一些示例中,确定该一个或多个先前的用户意图是否包括不正确用户意图包括确定一个或多个先前的用户意图是否包括与用户选择与第五用户意图不一致的媒体项相关联的第五用户意图。根据确定该一个或多个先前用户意图包括校正不正确用户意图的第三用户意图,确定该一个或多个先前用户意图包括不正确用户意图,其中确定第五用户意图为不正确用户意图。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)确定多个组合是否包括与少于预先确定数量的媒体项相关联的组合。根据确定多个组合包括与少于预先确定数量的媒体项相关联的组合,该一个或多个辅助用户意图不包括与少于预先确定数量的媒体项相关联的组合。
在一些示例中,处理单元708被进一步配置为(例如,利用确定单元714)确定针对一个或多个辅助用户意图中的每个意图的排序分数,其中根据针对一个或多个辅助用户意图中的每个意图的排序分数显示多个媒体项辅助集合。
在一些示例中,基于接收媒体搜索请求和一个或多个先前媒体搜索请求的次序,确定一个或多个辅助用户意图的排序分数。在一些示例中,基于用户的选择历史确定针对一个或多个辅助用户意图中的每个意图的排序分数,该选择历史包括用户先前选择的媒体项。在一些示例中,基于用户的媒体搜索历史确定针对一个或多个辅助用户意图中的每个意图的排序分数。
在一些示例中,在用户界面的顶行显示媒体项主要集合,在用户界面的后续行中显示多个媒体项辅助集合,该后续行低于顶行,后续行的每行对应于一个或多个辅助用户意图的相应辅助用户意图。
在一些示例中,根据一个或多个辅助用户意图中的每个意图的排序分数对后续行排序。
根据一些实施方案,处理单元708被配置为(例如,在输入单元703或音频接收单元704处,利用接收单元722或音频接收使能单元716)接收第一媒体搜索请求。处理单元708被进一步配置为(例如,利用获得单元718)获得满足媒体搜索请求的第一组媒体项。处理单元708被进一步配置为(例如,利用显示使能单元)在显示单元上经由用户界面显示第一组媒体项。在显示第一组媒体项的至少一部分时,处理单元708被进一步配置为(例如,在输入单元703或音频接收单元704处,利用接收单元722或音频接收使能单元716)接收第二媒体搜索请求并(例如,利用获得单元718)获得第二媒体搜索请求是否是缩小第一媒体搜索请求范围的请求的确定。处理单元708被进一步配置为响应于获得第二媒体搜索请求是缩小第一媒体搜索请求范围的确定,(例如,利用获得单元718)获得满足第二媒体搜索请求的第二组媒体项,该第二组媒体项是多个媒体项的子集,并(例如,利用显示使能单元710)利用经由用户界面的第二组媒体项的至少一部分的显示替换显示单元上第一组媒体项的至少一部分的显示。
在一些示例中,第二组媒体项中的每个媒体项都与第一媒体搜索请求的一个或多个参数值和第二媒体搜索请求的一个或多个参数值相关联。
在一些示例中,处理单元708被进一步配置为(例如,利用显示使能单元710)在显示第一组媒体项时并在显示第二组媒体项的至少一部分时,在显示单元上显示媒体内容。
在一些示例中,该用户界面占据显示单元显示区域的至少大部分。处理单元708被进一步配置为(例如,利用获得单元718)获得至少部分满足第二媒体搜索请求的第三组媒体项,其中第二组媒体项和第三组媒体项是不同的。处理单元708被进一步配置为(例如,利用显示使能单元710)在显示单元上经由用户界面显示第三组媒体项的至少一部分。
在一些示例中,第三组媒体项中的每个媒体项与在第一媒体搜索请求或第二媒体搜索请求中定义的至少一个参数值相关联。在一些示例中,在用户界面的顶行显示第二组媒体项的至少一部分,并且其中在用户界面的一个或多个后续行显示第三组媒体项的至少一部分。
在一些示例中,在接收第二媒体搜索请求时,用户界面的焦点在第一组媒体项的媒体项上,并且第三组媒体项在上下文上与第一组媒体项的媒体项相关。
在一些示例中,获得该第二媒体搜索请求是否是缩小媒体搜索请求范围的请求的确定包括获得第二媒体搜索请求是否包含多个细化条款的之一的确定。
在一些示例中,第二媒体搜索请求是自然语言形式的。在一些示例中,第二媒体搜索请求利用含糊术语定义参数值。
在一些示例中,处理单元708被进一步配置为(例如,利用识别单元720)使用自然语言处理,基于含糊术语和参数值之间的连接强度识别参数值。
在一些示例中,第一组媒体项中的每个媒体项与质量评级相关联,第二媒体搜索请求定义与质量评级相关联的参数值。在一些示例中,第一组媒体项中的每个媒体项都与持续时间相关联,并且其中第二媒体搜索请求定义与持续时间相关联的参数值。
在一些示例中,第一组媒体项中的每个媒体项与流行度评级相关联,并且第二媒体搜索请求定义与流行度评级相关联的参数值。
在一些示例中,第一组媒体项中的每个媒体项与发布日期相关联,并且第二媒体搜索请求定义与发布日期相关联的参数值。
在一些示例中,处理单元708被进一步配置为响应于获得第二媒体搜索请求不是缩小第一媒体搜索请求范围的确定,(例如,利用获得单元718)获得满足第二媒体搜索请求的第四组媒体项,该第四组媒体项与第一组媒体项不同,并(例如,利用显示使能单元710)利用经由用户界面的第四组媒体项的至少一部分的显示替换显示单元上第一组媒体项的至少一部分的显示。
在一些示例中,第四组媒体项中的每个媒体项与第二媒体搜索请求中定义的一个或多个参数相关联。
在一些示例中,处理单元708被进一步配置为(例如,利用显示使能单元710)在显示第一组媒体项时并在显示第四组媒体项的至少一部分时,在显示单元上显示媒体内容。
在一些示例中,该用户界面占据显示单元显示区域的至少大部分。处理单元708被进一步配置为(例如,利用获得单元718)获得第五组媒体项,其中第五组媒体项中的每个媒体项与第一媒体搜索请求中定义的一个或多个参数以及第二媒体搜索请求中定义的一个或多个参数相关联。处理单元708被进一步配置为(例如,利用显示使能单元710)经由用户界面在显示单元上显示第五组媒体项。
在一些示例中,在接收第二媒体搜索请求时,用户界面的焦点在第一组媒体项的第二媒体项上,并且第五多个媒体项的一个或多个媒体项包括与第一组媒体项的第二媒体项相关联的参数值。
在一些示例中,在检测到第二媒体搜索请求时,用户界面的焦点在第一组媒体项中的第三媒体项上。处理单元708被进一步配置为响应于获得第二媒体搜索请求不是缩小第一媒体搜索请求范围的请求的确定,(例如,利用获得单元718)获得第二媒体搜索请求是否是获得类似于第一组媒体项中的第三媒体项的另选组媒体项的请求的确定。处理单元708被进一步配置为响应于获得第二媒体搜索请求是获得类似于第一组媒体项中的第三媒体项的另选组媒体项的请求的确定,(例如,利用获得单元718)获得第六组媒体项,其中第六组媒体项中的每个媒体项都与第三媒体项的一个或多个参数值相关联,并(例如,利用显示使能单元710)在显示单元上经由用户界面显示第六组媒体项。
在一些示例中,第一组媒体项是通过基于第一媒体搜索请求执行字符串搜索获得的,并且第二组媒体项是通过基于第二媒体搜索请求中定义的一个或多个参数值执行结构化搜索获得的。
在一些示例中,第一媒体搜索请求是经由键盘界面接收的,并且第二媒体搜索请求是以自然语言语音的形式接收的。在一些示例中,使用第一组媒体项执行结构化搜索。
任选地,由图1-图3和4A-图4B中所示的部件实施上文参考图5A-图5E所述的操作。例如,可以由操作系统252、GUI模块256、应用模块262、I/O处理模块428、STT处理模块430、自然语言处理模块432、任务流处理模块436、服务处理模块438或处理器204,404中的一个或多个实施显示操作502,522,534,540,548,564,568,检测操作504,确定操作508,510,538,544,550,552,560、获得操作520,524,536,546,562,566,识别操作526,528,542,554,排除操作558和生成操作530,556。本领域的普通技术人员会清楚地知道可如何基于图1-图3和图4A-图4B中描绘的部件来实施其他过程。
根据一些具体实施,提供一种计算机可读存储介质(例如,非暂态计算机可读存储介质),该计算机可读存储介质存储供电子设备的一个或多个处理器执行的一个或多个程序,该一个或多个程序包括用于执行本文所述方法的任一种方法的指令。
根据一些具体实施,提供了一种电子设备(例如,便携式电子设备),该电子设备包括用于执行本文所述的方法中的任一种方法的装置。
根据一些具体实施,提供了一种电子设备(例如,便携式电子设备),该电子设备包括处理单元,该处理单元被配置为执行本文所述的方法中的任一种方法。
根据一些具体实施,提供了一种电子设备(例如,便携式电子设备),该电子设备包括一个或多个处理器和存储用以由一个或多个处理器执行的一个或多个程序的存储器,该一个或多个程序包括用于执行本文所述的方法中的任一种方法的指令。
在以下项目中阐述了示例性方法、非暂态计算机可读存储介质、系统和电子设备。
1.一种用于操作媒体系统的数字助理的方法,所述方法包括:
在包括一个或多个处理器和存储器的一个或多个电子设备处:
在显示单元上显示媒体项主要集合;
响应于检测到用户输入,接收包含自然语言语音形式的媒体相关请求的音频输入;
确定对应于所述媒体相关请求的主要用户意图;
确定所述主要用户意图是否包括缩小对应于所述媒体项主要集合的主要媒体搜索查询范围的用户意图;
根据确定所述主要用户意图包括缩小所述主要媒体搜索查询范围的用户意图:
基于所述媒体相关请求和所述主要媒体搜索查询生成对应于所述主要用户意图的第二主要媒体搜索查询;
执行所述第二主要媒体搜索查询以获得第二媒体项主要集合;以及
用所述第二媒体项主要集合的显示替换所述媒体项主要集合的显示。
2.根据项目1所述的方法,其中确定所述主要用户意图是否包括缩小所述主要媒体搜索查询范围的用户意图包括:
确定所述媒体相关请求是否包括对应于缩小所述主要媒体搜索查询范围的用户意图的字词或短语。
3.根据项目1至2中任一项所述的方法,其中所述第二主要媒体搜索查询包括在所述媒体相关请求中定义的一个或多个参数值以及所述主要媒体搜索查询的一个或多个参数值。
4.根据项目1至3中任一项所述的方法,其中基于所述媒体项主要集合获得所述第二媒体项主要集合。
5.根据项目1至4中任一项所述的方法,其中所述第二主要媒体搜索查询包括一组参数值,并且所述方法还包括:
从所述组参数值识别参数值的核心集合,所述参数值的核心集合比所述组参数值具有更少参数值;
基于所述参数值的核心集合生成一个或多个附加媒体搜索查询;
执行所述一个或多个附加媒体搜索查询以获得一个或多个媒体项附加集合;以及
在所述显示单元上显示所述一个或多个媒体项附加集合。
6.根据项目5所述的方法,还包括:
基于多个用户的媒体选择历史识别一个或多个附加参数值,其中所述一个或多个附加媒体搜索查询是使用所述一个或多个附加参数值生成的。
7.根据项目5至6中任一项所述的方法,其中在所述显示单元上的用户界面的顶行显示所述第二媒体项主要集合,并且其中在显示单元上所述用户界面的一个或多个后续行显示所述一个或多个媒体项附加集合。
8.根据项目1至7中任一项所述的方法,还包括:
根据确定所述主要用户意图不包括缩小所述主要媒体搜索查询范围的用户意图:
确定所述主要用户意图是否包括执行新媒体搜索查询的用户意图;
根据确定所述主要用户意图包括执行新媒体搜索查询的用户意图:
基于所述媒体相关请求生成对应于所述主要用户意图的第三主要媒体搜索查询;
确定是否可以获得至少一个对应于所述第三主要媒体搜索查询的媒体项;
根据确定可以获得对应于所述第三主要媒体搜索查询的至少一个媒体项:
执行所述第三主要媒体搜索查询以获得第三媒体项主要集合;以及
用所述第三媒体项主要集合的显示替换所述媒体项主要集合的显示。
9.根据项目8所述的方法,其中确定所述主要用户意图是否包括执行新媒体搜索查询的用户意图还包括:
确定所述媒体相关请求是否包括对应于执行新媒体搜索查询的用户意图的字词或短语。
10.根据项目8至9中任一项所述的方法,其中确定所述主要用户意图是否包括执行新媒体搜索查询的用户意图还包括:
确定所述媒体相关请求是否包括对应于一个或多个媒体项的参数值的字词或短语。
11.根据项目8至10中任一项所述的方法,其中执行所述第三主要媒体搜索查询包括执行多个候选媒体项的归一化排序,所述多个候选媒体项具有多个媒体类型。
12.根据项目8至11中任一项所述的方法,其中确定所述主要用户意图包括确定与所述媒体相关请求相关联的媒体类型,并且其中所述第三主要媒体搜索查询是根据所述所确定的媒体类型执行的。
13.根据项目8至12中任一项所述的方法,其中执行所述第三主要媒体搜索查询包括识别与所述所识别候选媒体项的一个或多个媒体评论中包括的参数值相关联的候选媒体项。
14.根据项目8至13中任一项所述的方法,其中执行所述第三主要媒体搜索查询包括识别与从所述所识别的候选媒体项的隐藏字幕信息导出的参数值相关联的候选媒体项。
15.根据项目8至14中任一项所述的方法,还包括:
根据确定没有媒体项对应于所述第三主要媒体搜索查询:
识别所述第三主要媒体搜索查询的最不相关参数值;
基于所述所识别的最不相关参数值,确定一个或多个另选的参数值;
使用所述一个或多个另选的参数值执行一个或多个另选的主要媒体搜索查询以获得第四媒体项主要集合;以及
用所述第四媒体项主要集合的显示替换所述媒体项主要集合的显示。
16.根据项目8至15中任一项所述的方法,还包括:
根据确定所述主要用户意图不包括缩小所述主要媒体搜索查询范围的用户意图:
基于所述主要用户意图和一个或多个先前用户意图确定一个或多个辅助用户意图,所述一个或多个先前用户意图对应于在所述媒体相关请求之前接收的一个或多个先前媒体相关请求;
生成对应于所述一个或多个辅助用户意图的一个或多个辅助媒体搜索查询;
执行所述一个或多个辅助媒体搜索查询以获得一个或多个媒体项辅助集合;以及
在所述显示单元上显示所述一个或多个媒体项辅助集合。
17.根据项目16所述的方法,其中所述一个或多个先前的媒体相关请求包括对应于所述媒体项主要集合的先前的媒体相关请求。
18.根据项目16至17中任一项所述的方法,还包括:
确定所述主要用户意图和所述一个或多个先前用户意图的一个或多个组合,其中所述一个或多个组合中的每个与至少一个媒体项相关联,并且其中所述一个或多个辅助意图包括所述一个或
多个组合。
19.根据项目16至18中任一项所述的方法,其中所述一个或多个先前的用户意图和所述主要用户意图与和所述数字助理进行的同一交互会话相关联。
20.根据项目16至19中任一项所述的方法,其中基于用户在所述一个或多个电子设备上的媒体搜索历史生成所述一个或多个辅助用户意图。
21.根据项目16至20中任一项所述的方法,其中基于用户在所述一个或多个电子设备上的媒体选择历史生成所述一个或多个辅助用户意图。
22.根据项目16至21中任一项所述的方法,还包括:
从第二电子设备接收媒体搜索历史,其中基于从所述第二电子设备接收的所述媒体搜索历史生成所述一个或多个辅助用户意图。
23.根据项目16至22中任一项所述的方法,其中基于用户在所述一个或多个电子设备上的媒体观看列表生成所述一个或多个辅助用户意图。
24.根据项目16至23中任一项所述的方法,其中:
在接收所述音频输入时,在所述显示单元上显示多个文本;
在接收所述音频输入时,在所述显示单元上显示与多个媒体项相关联的所述多个文本;以及
基于所述所显示的多个文本生成所述一个或多个辅助用户意图。
25.根据项目16至24中任一项所述的方法,还包括:
确定针对所述一个或多个辅助用户意图中的每个意图的排序分数,其中根据针对所述一个或多个辅助用户意图中的每个意图的所述排序分数显示所述一个或多个媒体项辅助集合。
26.根据项目25所述的方法,其中针对所述一个或多个辅助用户意图中的每个意图的所述排序分数基于接收所述媒体相关请求和所述一个或多个先前媒体相关请求的每个的时间。
27.根据项目25至26中任一项所述的方法,其中针对所述一个或多个辅助用户意图中的每个意图的所述排序分数基于用户在所述一个或多个电子设备上的媒体搜索历史。
28.根据项目25至27中任一项所述的方法,其中针对所述一个或多个辅助用户意图中的每个意图的所述排序分数基于用户在所述一个或多个电子设备上的媒体选择历史。
29.根据项目25至28中任一项所述的方法,其中针对所述一个或多个辅助用户意图中的每个意图的所述排序分数基于用户在所述一个或多个电子设备上的媒体观看列表。
30.根据项目8至29中任一项所述的方法,还包括:
根据确定所述主要用户意图不包括执行新媒体搜索查询的用户意图:
确定所述主要用户意图是否包括校正所述主要媒体搜索查询的一部分的用户意图;
根据确定所述主要用户意图包括校正所述主要媒体搜索查询的一部分的用户意图;
基于所述媒体相关请求和所述主要媒体搜索查询请求,生成对应于所述主要用户意图的第五主要媒体搜索查询;
执行所述第五主要媒体搜索查询以获得第五媒体项主要集合;以及
用所述第五媒体项主要集合的显示替换所述媒体项主要集合的显示。
31.根据项目30所述的方法,其中确定所述主要用户意图是否包括校正所述主要媒体搜索查询的一部分的用户意图包括:
确定所述媒体相关请求是否包括对应于校正所述主要媒体搜索查询的一部分的用户意图的字词或短语。
32.根据项目30至31中任一项所述的方法,其中确定所述主要用户意图是否包括校正所述主要媒体搜索查询的一部分的用户意图包括:
确定表示所述媒体相关请求的一部分的音素序列是否基本上类似于表示对应于所述主要媒体搜索查询的先前媒体相关请求的一部分的音素序列。
33.根据项目30至32中任一项所述的方法,其中生成所述第五主要媒体搜索查询包括:
识别与不被校正的所述主要媒体搜索查询的一部分相关联的一组媒体项,其中基于与不被校正的所述主要媒体搜索查询的所述部分相关联的所述组媒体项的一个或多个参数值生成所述第五主要媒体搜索查询。
34.根据项目30至33中任一项所述的方法,还包括:
根据确定所述主要用户意图包括校正所述主要媒体搜索查询的一部分的用户意图:
在确定对应于所述媒体相关请求的辅助用户意图时,从考虑中排除所述主要媒体搜索查询。
35.根据项目30至34中任一项所述的方法,还包括:
根据确定所述主要用户意图不包括校正所述主要媒体搜索查询的一部分的用户意图:
确定所述主要用户意图是否包括改变显示在所述显示单元上的用户界面的焦点的用户意图,其中所述用户界面包括多个媒体项;以及
根据确定所述主要用户意图包括改变显示在所述显示单元上的用户界面的焦点的用户意图,将所述用户界面的焦点从所述多个媒体项中的第一媒体项改变为所述多个媒体项中的第二媒体项。
36.根据项目35所述的方法,其中确定所述主要用户意图是否包括改变显示在所述显示单元上的用户界面的焦点的用户意图包括:
确定所述媒体相关请求是否包括对应于改变显示在所述显示单元上的用户界面的焦点的用户意图的字词或短语。
37.根据项目35至36中任一项所述的方法,其中所述用户界面包括对应于所述用户界面中所述多个媒体项的多个文本,并且其中所述确定所述主要用户意图是否包括改变显示在所述显示单元上的用户界面的焦点的用户意图基于所述多个文本。
38.根据项目1至37中任一项所述的方法,还包括:
确定所述媒体相关请求的文本表示;以及
在所述显示单元上显示所述文本表示。
39.根据项目38所述的方法,其中使用一个或多个语言模型确定该所述文本表示。
40.根据项目39所述的方法,其中所述一个或多个语言模型偏向媒体相关文本结果。
41.根据项目39至40中任一项所述的方法,其中所述一个或多个语言模型被配置为在多种语言中识别媒体相关文本。
42.根据项目38至41中任一项所述的方法,其中在所述显示单元上显示多个媒体项以及与所述多个媒体项相关联的文本,并且还包括:
使用与所述多个媒体项相关联的所述文本生成第二语言模型,其中所述文本表示是利用所述第二语言模型确定的。
43.根据项目38至42中任一项所述的方法,还包括:
利用所述文本表示确定预测文本;
在所述显示单元上与所述文本表示一起显示所述预测文本。
44.根据项目43所述的方法,其中基于接收所述音频输入的同时在所述显示单元上显示的文本确定所述预测文本。
45.根据项目43至44中任一项所述的方法,还包括:
确定在显示所述预测文本之后是否检测到所述音频输入的结束点,其中根据确定在显示所述预测文本之后检测到所述音频输入结束点,使用所述文本表示和所述预测文本确定所述主要用户意图。
46.根据项目1至45中任一项所述的方法,还包括:
在接收所述音频输入时:
基于所述音频输入的接收部分确定初步用户意图;
识别满足所述初步用户意图所需的数据;
确定在确定所述初步用户意图时所述数据是否存储于所述一个或多个电子设备上;以及
根据确定在确定所述初步用户意图时所述数据未存储于所述一个或多个电子设备上,获得所述数据。
47.一种用于与媒体系统的数字助理交互的方法,所述方法包括:
在包括一个或多个处理器和存储器的一个或多个电子设备处:
从用户接收自然语言语音形式的媒体搜索请求;
确定对应于所述媒体搜索请求的主要用户意图;
根据所述主要用户意图获得媒体项主要集合;
确定是否存在一个或多个先前用户意图,所述一个或多个先前用户意图对应于在所述媒体搜索请求之前接收的一个或多个先前媒体搜索请求;以及
响应于确定存在一个或多个先前用户意图:
基于所述主要用户意图和所述一个或多个先前用户意图确定一个或多个辅助用户意图;
获得多个媒体项辅助集合,其中每个媒体项辅助集合对应于所述一个或多个辅助用户意图的相应辅助用户意图;以及
显示所述媒体项主要集合和所述多个媒体项辅助集合。
48.根据项目47所述的方法,其中确定所述主要用户意图还包括:
确定所述媒体搜索请求是否包含在所述媒体搜索请求之前接收的缩小先前媒体搜索请求范围的明示请求,其中根据确定所述媒体搜索请求包含缩小所述先前媒体搜索请求范围的明示请求,从所述媒体搜索请求和所述一个或多个先前用户意图中的至少一个意图确定所述主要用户意图。
49.根据项目48所述的方法,其中响应于确定所述媒体搜索请求不包含缩小所述先前媒体搜索请求范围的明示请求,从所述媒体搜索请求确定所述主要用户意图。
50.根据项目47至49中任一项所述的方法,其中所述媒体搜索请求是与所述数字助理的交互会话的部分,并且其中确定是否存在一个或多个先前用户意图还包括:
确定所述交互会话是否包括在所述媒体搜索请求之前接收的一个或多个先前媒体搜索请求,其中所述一个或多个先前媒体搜索请求对应于一个或多个先前用户意图,其中:
根据确定所述交互会话包含在所述媒体搜索请求之前接收的一个或多个先前媒体搜索请求,确定存在一个或多个先前用户意图;以及
根据确定所述交互会话不包含在所述媒体搜索请求之前接收的一个或多个先前媒体搜索请求,确定不存在一个或多个先前用户意图。
51.根据项目47至50中任一项所述的方法,还包括:
响应于确定不存在一个或多个先前媒体用户意图,显示所述媒体项主要集合。
52.根据项目47至51中任一项所述的方法,其中所述一个或多个辅助用户意图中的辅助用户意图包括所述主要用户意图和所述一个或多个先前用户意图的先前用户意图的组合。
53.根据项目47至52中任一项所述的方法,其中所述一个或多个辅助用户意图中的辅助用户意图包括所述一个或多个先前用户意图的第一先前用户意图和所述一个或多个先前用户意图的第二先前用户意图的组合。
54.根据项目47至53中任一项所述的方法,其中确定一个或多个辅助用户意图还包括:
生成所述主要用户意图和所述一个或多个先前用户意图的多个组合。
55.根据项目54所述的方法,其中确定一个或多个辅助用户意图还包括:
确定所述多个组合是否包括不能合并的组合;
其中根据确定所述多个组合包括不能合并的用户意图组合,所述一个或多个辅助用户意图不包括不能合并的所述组合。
56.根据项目55所述的方法,其中不能合并的所述组合包括针对需要奇异值的参数的多于一个值。
57.根据项目54至56中任一项所述的方法,其中确定一个或多个辅助用户意图还包括:
确定所述一个或多个先前用户意图是否包括不正确用户意图;
其中根据确定所述一个或多个先前用户意图包括不正确用户意图:
所述一个或多个辅助用户意图不基于所述不正确用户意图。
58.根据项目57所述的方法,其中确定所述一个或多个先前用户意图是否包括不正确用户意图包括:
确定所述一个或多个先前用户意图是否包括校正所述一个或多个先前用户意图的第四用户意图的第三用户意图;
其中根据确定所述一个或多个先前用户意图包括校正所述一个或多个先前用户意图的第四用户意图的第三用户意图,确定所述一个或多个先前用户意图包括不正确用户意图,并且其中确定所述第四用户意图为所述不正确用户意图。
59.根据项目57所述的方法,其中确定所述一个或多个先前用户意图是否包括不正确用户意图包括:
确定所述一个或多个先前用户意图是否包括与用户选择与所述第五用户意图不一致的媒体项相关联的第五用户意图;
其中根据确定所述一个或多个先前用户意图包括校正所述不正确用户意图的第三用户意图,确定所述一个或多个先前用户意图包括不正确用户意图,其中确定所述第五用户意图为所述不正确用户意图。
60.根据项目54至59中任一项所述的方法,还包括:
确定所述多个组合是否包括与少于预先确定数量媒体项相关联的组合;
其中根据确定所述多个组合包括与少于预先确定数量的媒体项相关联的组合,所述一个或多个辅助用户意图不包括与少于预先确定数量的媒体项相关联的所述组合。
61.根据项目47至60中任一项所述的方法,还包括:
确定针对所述一个或多个辅助用户意图中的每个意图的排序分数,其中根据针对所述一个或多个辅助用户意图中的每个意图的所述排序分数显示所述多个媒体项辅助集合。
62.根据项目61所述的方法,其中基于接收所述媒体搜索请求和所述一个或多个先前媒体搜索请求的次序,确定针对所述一个或多个辅助用户意图中的每个意图的所述排序分数。
63.根据项目61至62中任一项所述的方法,其中基于所述用户的选择历史确定针对所述一个或多个辅助用户意图中的每个意图的所述排序分数,所述选择历史包括所述用户先前选择的媒体项。
64.根据项目61至63中任一项所述的方法,其中针对所述一个或多个辅助用户意图中的每个意图的所述排序分数是基于所述用户的媒体搜索历史确定的。
65.根据项目47至64中任一项所述的方法,其中:
在用户界面的顶行显示所述媒体项主要集合;
在所述用户界面的后续行中显示所述多个媒体项辅助集合,所述后续行在所述顶行下方;以及
所述后续行的每行都对应于所述一个或多个辅助用户意图的相应辅助用户意图。
66.根据项目65所述的方法,其中:
根据所述一个或多个辅助用户意图中的每个意图的所述排序分数对所述后续行排序。
67.一种用于与媒体系统的数字助理交互的方法,所述方法包括:
在包括一个或多个处理器和存储器的电子设备处:
接收第一媒体搜索请求;
获得满足所述第一媒体搜索请求的第一组媒体项;
在显示单元上经由用户界面显示所述第一组媒体项;
在显示所述第一组媒体项的至少一部分的同时,接收第二媒体搜索请求;
获得所述第二媒体搜索请求是否是缩小所述第一媒体搜索请求范围的请求的确定;以及
响应于获得所述第二媒体搜索请求是缩小所述第一媒体搜索请求范围的请求的确定:
获得满足所述第二媒体搜索请求的第二组媒体项,所述第二组媒体项为所述多个媒体项的子集;以及
用所述第二组媒体项的至少一部分经由所述用户界面的显示替换所述第一组媒体项的至少一部分的显示。
68.根据项目67所述的方法,其中所述第二组媒体项中的每个媒体项
都与所述第一媒体搜索请求的一个或多个参数值和所述第二媒体搜索请求的一个或多个参数值相关联。
69.根据项目67至68中任一项所述的方法,还包括:
在显示所述第一组媒体项时并在显示所述第二组媒体项的所述至少一部分时,在所述显示单元上显示媒体内容。
70.根据项目67至68中任一项所述的方法,其中所述用户界面占据所述显示单元显示区域的至少大部分,并且所述方法还包括:
获得至少部分地满足所述第二媒体搜索请求的第三组媒体项,其中所述第二组媒体项和所述第三组媒体项是不同的;以及
在所述显示单元上经由所述用户界面显示所述第三组媒体项的至少一部分。
71.根据项目70所述的方法,其中所述第三组媒体项中的每个媒体项
与在所述第一媒体搜索请求或所述第二媒体搜索请求中定义的至少一个参数值相关联。
72.根据项目70至71中任一项所述的方法,其中在所述用户界面的顶行显示所述第二组媒体项的所述至少一部分,并且其中在所述用户界面的一个或多个后续行显示所述第三组媒体项的所述至少一部分。
73.根据项目70至72中任一项所述的方法,其中在接收所述第二媒体搜索请求时,所述用户界面的焦点在所述第一组媒体项的媒体项上,并且其中所述第三组媒体项在上下文上与所述第一组媒体项的所述媒体项相关。
74.根据项目67至73中任一项所述的方法,其中获得所述第二媒体搜索请求是否是缩小所述第一媒体搜索请求范围的请求的确定包括获得所述第二媒体搜索请求是否包含多个细化条款之一的确定。
75.根据项目67至74中任一项所述的方法,其中所述第二媒体搜索请求是自然语言形式的。
76.根据项目67至75中任一项所述的方法,其中所述第二媒体搜索请求使用含糊术语定义参数值。
77.根据项目76所述的方法,还包括:
使用自然语言处理基于所述含糊术语和所述参数值之间的连接强度识别所述参数值。
78.根据项目67至77中任一项所述的方法,其中所述第一组媒体项中的每个媒体项都与质量评级相关联,并且其中所述第二媒体搜索请求定义与所述质量评级相关联的参数值。
79.根据项目67至78中任一项所述的方法,其中所述第一组媒体项中的每个媒体项都与持续时间相关联,并且其中所述第二媒体搜索请求定义与所述持续时间相关联的参数值。
80.根据项目67至79中任一项所述的方法,其中所述第一组媒体项中的每个媒体项都与流行度评级相关联,并且其中所述第二媒体搜索请求定义与所述流行度评级相关联的参数值。
81.根据项目67至80中任一项所述的方法,其中所述第一组媒体项中的每个媒体项都与发布日期相关联,并且其中所述第二媒体搜索请求定义与所述发布日期相关联的参数值。
82.根据项目67至81中任一项所述的方法,还包括:
响应于获得所述第二媒体搜索请求不是缩小所述第一媒体搜索请求范围的请求的确定:
获得满足所述第二媒体搜索请求的第四组媒体项,所述第四组媒体项与所述第一组媒体项不同;以及
用所述第四组媒体项的至少一部分经由所述用户界面的显示替换所述第一组媒体项的至少一部分的显示。
83.根据项目82所述的方法,其中所述第四组媒体项中的每个媒体项与所述第二媒体搜索请求中定义的一个或多个参数相关联。
84.根据项目82至83中任一项所述的方法,还包括:
在显示所述第一组媒体项的同时并在显示所述第四组媒体项的所述至少一部分时,在所述显示单元上显示媒体内容。
85.根据项目82至84中任一项所述的方法,其中所述用户界面占据所述显示单元显示区域的至少大部分,并且所述方法还包括:
获得第五组媒体项,其中所述第五组媒体项中的每个媒体项都与所述第一媒体搜索请求中定义的一个或多个参数和所述第二媒体搜索请求中定义的一个或多个参数相关联;以及
在所述显示单元上经由所述用户界面显示所述第五组媒体项。
86.根据项目85所述的方法,其中在接收所述第二媒体搜索请求时,所述用户界面的焦点在所述第一组媒体项的第二媒体项上,并且其中所述第五多个媒体项的一个或多个媒体项包括与所述第一组媒体项的所述第二媒体项相关联的参数值。
87.根据项目67至86中任一项所述的方法,其中在检测到所述第二媒体搜索请求时,所述用户界面的焦点在所述第一组媒体项中的第三媒体项上,并且所述方法还包括:
响应于获得所述第二媒体搜索请求不是缩小所述第一媒体搜索请求范围的请求的确定:
获得所述第二媒体搜索请求是否是获得与所述第一组媒体项的所述第三媒体项类似的另选组媒体项的请求的确定;
响应于获得所述第二媒体搜索请求是获得与所述第一组媒体项的所述第三媒体项类似的另选组媒体项的请求的确定:
获得第六组媒体项,其中所述第六组媒体项中的每个媒体项都与所述第三媒体项的一个或多个参数值相关联;以及
在所述显示单元上经由所述用户界面显示所述第六组媒体项。
88.根据项目67至87中任一项所述的方法,其中所述第一组媒体项是通过基于所述第一媒体搜索请求执行字符串搜索获得的,并且其中所述第二组媒体项是通过基于所述第二媒体搜索请求中定义的一个或多个参数值执行结构化搜索获得的。
89.根据项目88所述的方法,其中所述第一媒体搜索请求是经由键盘接口接收的,并且其中所述第二媒体搜索请求是以自然语言语音的形式接收的。
90.根据项目88至89中任一项所述的方法,其中使用所述第一组媒体项执行所述结构化搜索。
91.一种非暂态计算机可读存储介质,包括用于执行项目1至90中任一项所述的方法的计算机可执行指令。
92.一种系统,包括:
根据项目91所述的非暂态计算机可读存储介质;以及处理器,所述处理器被配置为执行所述计算机可执行指令。
93.一种设备,包括用于执行根据项目1至90中任一项所述的方法的装置。
94.一种电子设备,包括:
输入单元;
音频接收单元;以及
处理单元,所述处理单元耦接至所述输入单元和所述音频接收单元,其中所述处理单元被配置为:
在显示单元上显示媒体项主要集合;
响应于经由所述输入单元检测到用户输入,经由所述音频接收单元接收音频输入,所述音频输入包含自然语言语音形式的媒体相关请求;
确定对应于所述媒体相关请求的主要用户意图;
确定所述主要用户意图是否包括缩小对应于所述媒体项主要集合的主要媒体搜索查询范围的用户意图;
根据确定所述主要用户意图包括缩小所述主要媒体搜索查询范围的用户意图:
基于所述媒体相关请求和所述主要媒体搜索查询生成对应于所述主要用户意图的第二主要媒体搜索查询;
执行所述第二主要媒体搜索查询以获得第二媒体项主要集合;以及
用所述显示单元上所述第二媒体项主要集合的显示替换所述媒体项主要集合的显示。
95.一种电子设备,包括:
音频接收单元;以及
处理单元,所述处理单元耦接至所述音频接收单元,其中所述处理单元被配置为:
经由所述音频接收单元从用户接收媒体搜索请求,其中所述媒体搜索请求是自然语言语音形式的;
确定对应于所述媒体搜索请求的主要用户意图;
根据所述主要用户意图获得媒体项主要集合;
确定是否存在一个或多个先前用户意图,所述一个或多个先前用户意图对应于在所述媒体搜索请求之前接收的一个或多个先前媒体搜索请求;以及
响应于确定存在一个或多个先前用户意图:
基于所述主要用户意图和所述一个或多个先前用户意图确定一个或多个辅助用户意图;
获得多个媒体项辅助集合,其中每个媒体项辅助集合对应于所述一个或多个辅助用户意图的相应辅助用户意图;以及
在显示单元上显示所述媒体项主要集合和所述多个媒体项辅助集合。
96.一种电子设备,包括:
输入单元;以及
处理单元,所述处理单元耦接到所述输入单元,其中所述处理单元被配置为:
经由所述输入单元接收第一媒体搜索请求;
获得满足所述第一媒体搜索请求的第一组媒体项;
在显示单元上经由用户界面显示所述第一组媒体项;
在显示所述第一组媒体项的至少一部分的同时,接收第二媒体搜索请求;
获得所述第二媒体搜索请求是否是缩小所述第一媒体搜索请求范围的请求的确定;以及
响应于获得所述第二媒体搜索请求是缩小所述第一媒体搜索请求范围的请求的确定:
获得满足所述第二媒体搜索请求的第二组媒体项,所述第二组媒体项为所述多个媒体项的子集;以及
用所述第二组媒体项的至少一部分经由所述用户界面的显示替换所述第一组媒体项的至少一部分的显示。
尽管上述描述使用术语“第一”、“第二”等来描述各种元素,但这些元素不应受术语的限制。这些术语只是用于将一个元素与另一个元素区分开。例如,在不脱离各种所述实施方案的范围的情况下,第一用户输入可被称为第二用户输入,并且类似地,第二用户输入可被称为第一用户输入。
在本文中对各种所述实施方案的描述中所使用的术语只是为了描述特定实施方案的目的,而并非旨在进行限制。如在对各种所述实施方案中的描述和所附权利要求书中所使用的那样,单数形式“一个”、“该”和“所述”旨在也包括复数形式,除非上下文另外明确地指示。还应当理解,本文中所使用的术语“和/或”是指并且涵盖相关联地列出的项目中的一个或多个项目的任何和全部可能的组合。将进一步理解的是,术语“包括”(“includes”,“including”,“comprises”和/或“comprising”)当在本说明书中使用时指定存在所陈述的特征、整数、步骤、操作、元素、和/或部件,但是并不排除存在或添加一个或多个其他特征、整数、步骤、操作、元素、部件、和/或其分组。
根据上下文,术语“如果”可被解释为意指“当......时”(“when”或“upon”)或“响应于确定”或“响应于检测到”。类似地,根据上下文,短语“如果确定......”或“如果检测到[所陈述的条件或事件]”可以被解释为意指“在确定......时”或“响应于确定......”或“在检测到[所陈述的条件或事件]时”或“响应于检测到[所陈述的条件或事件]”。
此外,出于解释的目的,已经参考具体实施方案对上述描述进行了描述。然而,上面的例示性论述并非旨在为穷尽的或将本发明限制为所公开的精确形式。根据以上教导内容,很多修改形式和变型形式是可能的。选择并描述这些实施方案是为了最好地解释这些技术的原理及其实际应用。本领域的其他技术人员由此能够最好地利用这些技术以及具有适合于所设想的特定用途的各种修改的各种实施方案。
虽然参照附图对本公开以及示例进行了全面的描述,但应当注意,各种变化和修改对于本领域内的技术人员而言将变得显而易见。此类变化和修改被理解为包括在由权利要求书所限定的本公开和示例的范围内。
此外,在本文论述的各种示例的任何示例中,各方面可以针对特定用户而被个性化。可以使用包括联系人、偏好、位置、收藏媒体等的用户数据解释语音命令并方便用户与本文论述的各种设备交互。本文论述的各种过程也可以根据用户偏好、联系人、文本、使用历史、配置文件数据、人口统计信息等通过各种其他方式修改。此外,可以基于用户交互(例如,频繁讲出的命令、频繁选择的应用等)随时间更新此类偏好和设置。可以利用可从各种源获得的用户数据的收集和使用来改进向用户传递他们可能感兴趣的邀请内容或任何其他内容。本公开设想,在一些实例中,该所采集的数据可包括唯一地识别或可用于联系或定位特定人员的个人信息数据。此类个人信息数据可包括人口数据、基于位置的数据、电话号码、电子邮件地址、家庭地址或任何其他识别信息。
本公开认识到在本发明技术中使用此类个人信息数据可用于使用户受益。例如,该个人信息数据可用于递送用户较感兴趣的目标内容。因此,使用此类个人信息数据使得能够对所递送的内容进行有计划的控制。此外,本公开还设想个人信息数据有益于用户的其他用途。
本公开进一步设想负责此类个人信息数据的收集、分析、公开、传输、存储或其他用途的实体将遵守已确立的隐私政策和/或隐私实践。具体地讲,此类实体应实施并坚持使用被公认为满足或超出对维护个人信息数据的隐私性和安全性的行业或政府要求的隐私政策和实践。例如,来自用户的个人信息应被收集用于实体的合法且合理的用途,并且不在这些合法使用之外共享或出售。另外,此类收集应仅在用户知情同意之后进行。此外,此类实体应采取任何所需的步骤,以保障和保护对此类个人信息数据的访问,并且确保有权访问个人信息数据的其他人遵守他们的隐私政策和程序。另外,此类实体可使其本身经受第三方评估以证明其遵守广泛接受的隐私政策和实践。
不管前述情况如何,本公开还设想用户选择性地阻止使用或访问个人信息数据的示例。即本公开设想可提供硬件元件和/或软件元件,以防止或阻止对此类个人信息数据的访问。例如,就广告递送服务而言,本发明的技术可被配置为在注册服务期间允许用户选择“加入”或“退出”参与对个人信息数据的收集。在另一个示例中,用户可选择不为目标内容递送服务提供位置信息。在另一个示例中,用户可选择不提供精确的位置信息,但准许传输位置区域信息。
因此,虽然本公开广泛地覆盖了使用个人信息数据来实现一个或多个各种所公开的示例,但本公开还设想各种示例也可在无需访问此类个人信息数据的情况下被实现。即,本发明技术的各种示例不会由于缺乏此类个人信息数据的全部或一部分而无法正常进行。例如,可通过基于非个人信息数据或绝对最低数量的个人信息诸如与用户相关联的设备所请求的内容、对内容递送服务可用的其他非个人信息或公开可用的信息来推断偏好,从而选择内容并将该内容递送至用户。

Claims (21)

1.一种用于操作媒体系统的数字助理的方法,所述方法包括:
在包括一个或多个处理器和存储器的一个或多个电子设备处:
在显示器上显示对应于第一主要媒体搜索查询的第一媒体项主要集合的同时,接收包含自然语言语音形式的媒体相关请求的音频输入;
确定所述媒体相关请求的文本表示;
对所述文本表示执行自然语言处理以确定针对所述媒体相关请求的主要可执行意图,所述主要可执行意图选自用于所述媒体相关请求的多个候选可执行意图;
以及
根据确定所述主要可执行意图包括缩小所述第一主要媒体搜索查询范围的可执行意图:
基于所述文本表示和所述第一主要媒体搜索查询生成对应于所述主要可执行意图的第二主要媒体搜索查询;
基于所述第二主要媒体搜索查询生成第一辅助媒体搜索查询,所述第一辅助媒体搜索查询比所述第二主要媒体搜索查询具有更少的约束;
执行所述第二主要媒体搜索查询和所述第一辅助媒体搜索查询以分别获得第二媒体项主要集合和第一媒体项辅助集合;以及
在所述显示器上同时显示所述第二媒体项主要集合和所述第一媒体项辅助集合,其中所述第二媒体项主要集合的所述显示替换所述第一媒体项主要集合的所述显示,并且其中被显示的所述第二媒体项主要集合被排在被显示的所述第一媒体项辅助集合之前,
其中所述第二主要媒体搜索查询包括一组参数值,并且生成所述第一辅助媒体搜索查询包括:
识别所述一组参数值中的预定的不突出参数值;
通过省略所述不突出参数值,从一组参数值中确定参数值的核心集合;以及
基于所述参数值的核心集合生成所述第一辅助媒体搜索查询。
2.根据权利要求1所述的方法,其中所述确定所述主要可执行意图包括缩小所述第一主要媒体搜索查询范围的所述可执行意图包括:
确定所述文本表示包括对应于缩小所述第一主要媒体搜索查询范围的所述可执行意图的预先确定的字词或短语。
3.根据权利要求1所述的方法,其中所述主要可执行意图表示能够由所述数字助理执行的任务。
4.根据权利要求3所述的方法,其中所述任务具有相关联任务流,所述相关联任务流是所述数字助理为了执行所述任务而能够采取的一系列编程的动作和步骤。
5.根据权利要求2所述的方法,其中所述确定所述主要可执行意图包括缩小所述第一主要媒体搜索查询范围的所述可执行意图是基于:
确定所述文本表示中所述预先确定的字词或短语的位置。
6.根据权利要求1所述的方法,其中所述确定所述主要可执行意图包括缩小所述第一主要媒体搜索查询范围的所述可执行意图是基于:
确定对应于所述第一媒体项主要集合的参数值的字词或短语。
7.根据权利要求2所述的方法,其中
所述预先确定的字词或短语包括多个细化术语中的一个细化术语。
8.根据权利要求7所述的方法,其中所述预先确定的字词或短语包括“仅有”、“仅仅”、“由……过滤”、和“哪些”中的至少一者。
9.根据权利要求1所述的方法,其中所述第二主要媒体搜索查询包括在所述媒体相关请求中定义的一个或多个第一参数值以及所述第一主要媒体搜索查询的一个或多个第二参数值,并且其中所述第一辅助媒体搜索查询包括在所述媒体相关请求中定义的所述一个或多个第一参数值,并且省略所述一个或多个第二参数值中的所述不突出参数值。
10.根据权利要求1所述的方法,其中所述参数值的核心集合具有比所述一组参数值少的参数值,并且其中所述第一辅助媒体搜索查询包括所述参数值的核心集合。
11.根据权利要求1所述的方法,还包括:
根据确定所述主要可执行意图包括执行新媒体搜索查询的可执行意图:
基于所述文本表示来生成对应于所述主要可执行意图的第三主要媒体搜索查询;
基于所述第一主要媒体搜索查询和所述第三主要媒体搜索查询来生成第二辅助媒体搜索查询,所述第二辅助媒体搜索查询比所述第三主要媒体搜索查询具有更多的约束;
执行所述第三主要媒体搜索查询和所述第二辅助媒体搜索查询;以及
根据确定从执行所述第三主要媒体搜索查询获得至少一个媒体项:
在所述显示器上同时显示从执行所述第三主要媒体搜索查询而获得的第三媒体项主要集合和从执行所述第二辅助媒体搜索查询而获得的第二媒体项辅助集合,其中所述第三媒体项主要集合的所述显示替换所述第一媒体项主要集合的所述显示,并且其中被显示的所述第三媒体项主要集合被排在被显示的所述第二媒体项辅助集合之前。
12.根据权利要求11所述的方法,还包括:
根据确定没有媒体项从执行所述第三主要媒体搜索查询而被获得:
识别所述第三主要媒体搜索查询的最不相关参数值;
基于所识别的最不相关参数值,确定一个或多个另选的参数值;
用所述一个或多个另选的参数值执行一个或多个另选的主要媒体搜索查询以获得第四媒体项主要集合;以及
在所述显示器上同时显示所述第四媒体项主要集合和所述第二媒体项辅助集合,其中所述第四媒体项主要集合的所述显示替换所述第一媒体项主要集合的所述显示,并且其中被显示的所述第四媒体项主要集合被排在被显示的所述第二媒体项辅助集合之前。
13.根据权利要求11所述的方法,还包括:
根据所述确定所述主要可执行意图包括执行新媒体搜索查询的所述可执行意图:
基于所述主要可执行意图和一个或多个先前可执行意图确定一个或多个附加辅助可执行意图,所述一个或多个先前可执行意图对应于在所述媒体相关请求之前接收的一个或多个先前媒体相关请求;
生成对应于所述一个或多个附加辅助可执行意图的一个或多个附加辅助媒体搜索查询;
执行所述一个或多个附加辅助媒体搜索查询以获得一个或多个附加媒体项辅助集合;以及
在所述显示器上显示所述一个或多个附加媒体项辅助集合。
14.根据权利要求13所述的方法,还包括:
确定所述主要可执行意图和所述一个或多个先前可执行意图的一个或多个组合,其中所述一个或多个组合中的每个组合与至少一个媒体项相关联,并且其中所述一个或多个附加辅助可执行意图包括所述一个或多个组合。
15.根据权利要求13所述的方法,还包括:
从第二电子设备接收媒体搜索历史,其中基于从所述第二电子设备接收的所述媒体搜索历史确定所述一个或多个附加辅助可执行意图。
16.根据权利要求13所述的方法,其中:
在接收所述音频输入的同时,多个文本显示在所述显示器上;
在接收所述音频输入的同时,所述多个文本与显示在所述显示器上的多个媒体项相关联;并且
基于所显示的多个文本确定所述一个或多个附加辅助可执行意图。
17.根据权利要求13所述的方法,还包括:
确定针对所述一个或多个附加辅助可执行意图中的每个意图的排序分数,其中根据针对所述一个或多个附加辅助可执行意图中的每个意图的所述排序分数显示所述一个或多个附加媒体项辅助集合。
18.根据权利要求11所述的方法,其中所述第三主要媒体搜索查询包括在所述媒体相关请求中定义的一个或多个第一参数值,并且其中所述第二辅助媒体搜索查询包括所述一个或多个第一参数值和所述第一主要媒体搜索查询的一个或多个第二参数值。
19.根据权利要求18所述的方法,其中包括所述第一媒体项主要集合的多个媒体项在接收所述音频输入的同时在所述显示器上被显示,并且所述方法还包括:
根据确定所述主要可执行意图包括改变显示在所述显示器上的可执行界面的焦点的可执行意图,将所述可执行界面的焦点从所述多个媒体项中的第一媒体项改变为所述多个媒体项中的第二媒体项。
20.一种存储用于操作媒体系统的数字助理的指令的计算机可读介质,所述指令在由所述媒体系统的一个或多个处理器执行时,使得所述一个或多个处理器执行根据权利要求1至19中任一项所述的方法。
21.一种用于操作数字助理的系统,所述系统包括:
一个或多个处理器;和
存储器,所述存储器存储指令,所述指令当由所述一个或多个处理器执行时,使得所述一个或多个处理器执行根据权利要求1至19中任一项所述的方法。
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