JP6702848B2 - 業務管理方法、業務管理プログラム、及び業務管理装置 - Google Patents

業務管理方法、業務管理プログラム、及び業務管理装置 Download PDF

Info

Publication number
JP6702848B2
JP6702848B2 JP2016228918A JP2016228918A JP6702848B2 JP 6702848 B2 JP6702848 B2 JP 6702848B2 JP 2016228918 A JP2016228918 A JP 2016228918A JP 2016228918 A JP2016228918 A JP 2016228918A JP 6702848 B2 JP6702848 B2 JP 6702848B2
Authority
JP
Japan
Prior art keywords
reservation
staff
user
processing unit
business management
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
JP2016228918A
Other languages
English (en)
Japanese (ja)
Other versions
JP2018085029A5 (https=
JP2018085029A (ja
Inventor
信司 古木
信司 古木
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gurunavi Inc
Original Assignee
Gourmet Navigator Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority to JP2016228918A priority Critical patent/JP6702848B2/ja
Application filed by Gourmet Navigator Inc filed Critical Gourmet Navigator Inc
Priority to CN201780072846.8A priority patent/CN109983499A/zh
Priority to PCT/JP2017/038893 priority patent/WO2018096872A1/ja
Priority to US16/463,503 priority patent/US20190318278A1/en
Priority to KR1020197014711A priority patent/KR20190075099A/ko
Publication of JP2018085029A publication Critical patent/JP2018085029A/ja
Publication of JP2018085029A5 publication Critical patent/JP2018085029A5/ja
Priority to JP2020081692A priority patent/JP6931176B2/ja
Application granted granted Critical
Publication of JP6702848B2 publication Critical patent/JP6702848B2/ja
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063112—Skill-based matching of a person or a group to a task
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063118—Staff planning in a project environment
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Landscapes

  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Educational Administration (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Data Mining & Analysis (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
JP2016228918A 2016-11-25 2016-11-25 業務管理方法、業務管理プログラム、及び業務管理装置 Active JP6702848B2 (ja)

Priority Applications (6)

Application Number Priority Date Filing Date Title
JP2016228918A JP6702848B2 (ja) 2016-11-25 2016-11-25 業務管理方法、業務管理プログラム、及び業務管理装置
PCT/JP2017/038893 WO2018096872A1 (ja) 2016-11-25 2017-10-27 業務管理装置、業務管理方法、記録媒体
US16/463,503 US20190318278A1 (en) 2016-11-25 2017-10-27 Work management method, work management program, and work management apparatus
KR1020197014711A KR20190075099A (ko) 2016-11-25 2017-10-27 업무 관리 장치, 업무 관리 방법, 기록 매체
CN201780072846.8A CN109983499A (zh) 2016-11-25 2017-10-27 业务管理装置、业务管理方法、记录介质
JP2020081692A JP6931176B2 (ja) 2016-11-25 2020-05-07 業務管理方法、業務管理プログラム、及び業務管理装置

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2016228918A JP6702848B2 (ja) 2016-11-25 2016-11-25 業務管理方法、業務管理プログラム、及び業務管理装置

Related Child Applications (1)

Application Number Title Priority Date Filing Date
JP2020081692A Division JP6931176B2 (ja) 2016-11-25 2020-05-07 業務管理方法、業務管理プログラム、及び業務管理装置

Publications (3)

Publication Number Publication Date
JP2018085029A JP2018085029A (ja) 2018-05-31
JP2018085029A5 JP2018085029A5 (https=) 2019-08-08
JP6702848B2 true JP6702848B2 (ja) 2020-06-03

Family

ID=62194993

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2016228918A Active JP6702848B2 (ja) 2016-11-25 2016-11-25 業務管理方法、業務管理プログラム、及び業務管理装置

Country Status (5)

Country Link
US (1) US20190318278A1 (https=)
JP (1) JP6702848B2 (https=)
KR (1) KR20190075099A (https=)
CN (1) CN109983499A (https=)
WO (1) WO2018096872A1 (https=)

Families Citing this family (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP7141945B2 (ja) * 2018-12-26 2022-09-26 出光興産株式会社 車両整備予約管理装置
JP7277717B2 (ja) * 2019-03-13 2023-05-19 株式会社ぐるなび 予約管理システム、予約管理方法、及び予約管理プログラム
JP7208506B2 (ja) * 2019-03-13 2023-01-19 株式会社ぐるなび 予約管理システム、予約管理方法、及び予約管理プログラム
JP7458149B2 (ja) * 2019-04-16 2024-03-29 株式会社ぐるなび 施設管理システム、施設管理方法、及び施設管理プログラム
JP2021047600A (ja) * 2019-09-18 2021-03-25 富士ゼロックス株式会社 情報処理システムおよびプログラム
JP7438712B2 (ja) * 2019-10-25 2024-02-27 東芝テック株式会社 情報処理装置及びその制御プログラム
JP6948422B2 (ja) * 2020-03-02 2021-10-13 株式会社リクルート 注文管理システム、注文管理装置、およびプログラム
WO2022176083A1 (ja) 2021-02-17 2022-08-25 パナソニックＩｐマネジメント株式会社 コミュニケーション補助装置
JP7743048B2 (ja) * 2021-10-27 2025-09-24 株式会社寺岡精工 システム、プログラム
JP7793243B1 (ja) * 2025-08-19 2026-01-05 株式会社コアアイランド 情報処理システム、情報処理方法および情報処理プログラム

Family Cites Families (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP3231709B2 (ja) * 1998-09-08 2001-11-26 三菱電機株式会社 飲食店向けサービスシステム
JP2001134682A (ja) * 1999-11-01 2001-05-18 Pia Corp 施設席の予約方法と装置
CA2354990A1 (en) * 2001-08-10 2003-02-10 Ibm Canada Limited-Ibm Canada Limitee Method and apparatus for fine dining queuing
JP2003108839A (ja) 2001-09-28 2003-04-11 Matsushita Electric Ind Co Ltd 利用状況情報処理装置、利用状況情報処理方法及び端末
JP3922915B2 (ja) * 2001-11-22 2007-05-30 富士通株式会社 予約に関する情報処理方法及び予約方法
JP2003167949A (ja) * 2001-12-03 2003-06-13 Hitachi Ltd 予約方法及びそのシステム
JP2003288399A (ja) * 2002-03-28 2003-10-10 Fujitsu Ltd 座席予約方法および座席予約プログラム
JP2004213343A (ja) * 2002-12-27 2004-07-29 Aruze Corp 予約システム及び予約受付サーバ
JP2004302582A (ja) * 2003-03-28 2004-10-28 Ntt Comware West Corp 飲食店向けオーダ処理装置およびその方法、ならびにオーダ処理プログラムおよびその記録媒体
JP4516341B2 (ja) * 2004-03-30 2010-08-04 株式会社日立製作所 座席予約方法及び座席予約システム
US9324083B2 (en) * 2004-11-18 2016-04-26 Dean Thomas McEvoy Booking system and method
JP2006172211A (ja) * 2004-12-16 2006-06-29 Fujitsu Ltd 座席予約処理プログラム、座席予約処理方法
JP2007164447A (ja) * 2005-12-13 2007-06-28 Hitachi Software Eng Co Ltd 予約管理ａｓｐサービスシステム
JP2010204873A (ja) * 2009-03-03 2010-09-16 Atlas System Kk 飲食店用接客管理システム
JP5678536B2 (ja) * 2010-09-16 2015-03-04 カシオ計算機株式会社 情報処理装置及びプログラム
JP2012185568A (ja) * 2011-03-03 2012-09-27 Nec Access Technica Ltd 施設予約管理システム、利用状況通知装置および利用状況更新方法
US20130090959A1 (en) * 2011-10-06 2013-04-11 Seatme, Inc. Restaurant management and reservation systems and methods
US10037585B2 (en) * 2013-02-28 2018-07-31 Agilysys Nv, Llc Systems and methods for managing table and seating use in commercial establishments
TW201619903A (zh) * 2014-11-20 2016-06-01 Ichef Co Ltd 區域型餐飲營運系統及其實施方法
JP6181233B2 (ja) * 2016-05-09 2017-08-16 シャープ株式会社 特典管理システム、特典管理方法、特典管理プログラム、および、記録媒体

Also Published As

Publication number Publication date
KR20190075099A (ko) 2019-06-28
CN109983499A (zh) 2019-07-05
WO2018096872A1 (ja) 2018-05-31
US20190318278A1 (en) 2019-10-17
JP2018085029A (ja) 2018-05-31

Similar Documents

Publication Publication Date Title
JP6702848B2 (ja) 業務管理方法、業務管理プログラム、及び業務管理装置
JP5992121B1 (ja) 順番管理システム、順番管理装置、およびプログラム
JP5931265B1 (ja) 順番管理システム、順番管理装置、およびプログラム
JP7560782B2 (ja) 施設管理システム、施設管理方法、及び施設管理プログラム
JP6051284B1 (ja) 順番管理システム、順番管理装置および順番管理プログラム
JP2024005140A (ja) 情報処理装置、情報処理プログラム、及び情報処理方法
JP6078115B2 (ja) 順番管理システム、順番管理装置、およびプログラム
JP2021180044A (ja) 業務管理方法、業務管理プログラム、及び業務管理装置
JP7208506B2 (ja) 予約管理システム、予約管理方法、及び予約管理プログラム
JP2020177288A (ja) 決済支援システム、決済支援方法、及び決済支援プログラム
JP2019117439A (ja) 情報管理装置、情報管理方法及びプログラム
JP5393920B1 (ja) 空席管理装置、および空席管理システム
JP6931176B2 (ja) 業務管理方法、業務管理プログラム、及び業務管理装置
JP6433043B2 (ja) 予約情報処理装置、予約情報処理方法、およびプログラム
JP2015095076A (ja) 空席管理装置、および空席管理システム
JP2019091409A (ja) 予約受付支援装置、予約受付支援プログラム、及び予約受付支援方法
JP7709089B2 (ja) 予約管理システム、予約管理方法、及び予約管理プログラム
JP6306791B1 (ja) 情報管理装置、情報管理方法及びプログラム
JP7277717B2 (ja) 予約管理システム、予約管理方法、及び予約管理プログラム
JP2021047600A (ja) 情報処理システムおよびプログラム
JP2020122998A (ja) 決済支援システム、決済支援方法、及び決済支援プログラム
JP2019079385A (ja) 空席情報管理装置、空席情報提供装置、空席情報提供システム、及びプログラム
JP6526303B2 (ja) 予約管理装置、予約管理システムおよび予約管理プログラム
JP2025140579A (ja) 表示制御装置、表示制御方法、及びプログラム
JP2020149373A (ja) 予約管理システム、予約管理方法、及び予約管理プログラム

Legal Events

Date Code Title Description
A521 Request for written amendment filed

Free format text: JAPANESE INTERMEDIATE CODE: A523

Effective date: 20190627

A621 Written request for application examination

Free format text: JAPANESE INTERMEDIATE CODE: A621

Effective date: 20190627

A871 Explanation of circumstances concerning accelerated examination

Free format text: JAPANESE INTERMEDIATE CODE: A871

Effective date: 20190627

A975 Report on accelerated examination

Free format text: JAPANESE INTERMEDIATE CODE: A971005

Effective date: 20190703

A131 Notification of reasons for refusal

Free format text: JAPANESE INTERMEDIATE CODE: A131

Effective date: 20190903

A521 Request for written amendment filed

Free format text: JAPANESE INTERMEDIATE CODE: A523

Effective date: 20191029

A131 Notification of reasons for refusal

Free format text: JAPANESE INTERMEDIATE CODE: A131

Effective date: 20200121

A521 Request for written amendment filed

Free format text: JAPANESE INTERMEDIATE CODE: A523

Effective date: 20200131

TRDD Decision of grant or rejection written
A01 Written decision to grant a patent or to grant a registration (utility model)

Free format text: JAPANESE INTERMEDIATE CODE: A01

Effective date: 20200407

A61 First payment of annual fees (during grant procedure)

Free format text: JAPANESE INTERMEDIATE CODE: A61

Effective date: 20200507

R150 Certificate of patent or registration of utility model

Ref document number: 6702848

Country of ref document: JP

Free format text: JAPANESE INTERMEDIATE CODE: R150

R250 Receipt of annual fees

Free format text: JAPANESE INTERMEDIATE CODE: R250

S531 Written request for registration of change of domicile

Free format text: JAPANESE INTERMEDIATE CODE: R313531

R360 Written notification for declining of transfer of rights

Free format text: JAPANESE INTERMEDIATE CODE: R360

R360 Written notification for declining of transfer of rights

Free format text: JAPANESE INTERMEDIATE CODE: R360

R371 Transfer withdrawn

Free format text: JAPANESE INTERMEDIATE CODE: R371

S531 Written request for registration of change of domicile

Free format text: JAPANESE INTERMEDIATE CODE: R313531

R350 Written notification of registration of transfer

Free format text: JAPANESE INTERMEDIATE CODE: R350

S802 Written request for registration of partial abandonment of right

Free format text: JAPANESE INTERMEDIATE CODE: R311802

R250 Receipt of annual fees

Free format text: JAPANESE INTERMEDIATE CODE: R250

R350 Written notification of registration of transfer

Free format text: JAPANESE INTERMEDIATE CODE: R350

R250 Receipt of annual fees

Free format text: JAPANESE INTERMEDIATE CODE: R250