WO2018072556A1 - 物品的物流控制方法和电子设备 - Google Patents

物品的物流控制方法和电子设备 Download PDF

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Publication number
WO2018072556A1
WO2018072556A1 PCT/CN2017/099304 CN2017099304W WO2018072556A1 WO 2018072556 A1 WO2018072556 A1 WO 2018072556A1 CN 2017099304 W CN2017099304 W CN 2017099304W WO 2018072556 A1 WO2018072556 A1 WO 2018072556A1
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Prior art keywords
delivery
area
time
order
receiving
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PCT/CN2017/099304
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English (en)
French (fr)
Inventor
陈涛
杨飞
吴婷婷
雷鸣
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无锡知谷网络科技有限公司
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Publication of WO2018072556A1 publication Critical patent/WO2018072556A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders

Definitions

  • Embodiments of the present invention relate to the field of logistics technologies, and in particular, to a logistics control method for an article and an electronic device.
  • the logistics transportation structure is a vertical structure that is transmitted from one level of the first level to the next.
  • this traditional logistics transportation structure is applied to an airport or the like, it is impossible to ensure that the products purchased by the user are quickly and timely delivered to the user in a short and limited waiting time. Therefore, commodity logistics under special circumstances such as airports urgently require new supporting logistics control solutions.
  • Embodiments of the present invention provide a logistics control method and an electronic device for an article to solve at least one or more problems existing in the prior art.
  • an embodiment of the present invention provides a logistics control method for an article, including: determining, according to order information of an item, a receiving area, a shipping area, and a receiving area and a shipping area of the item.
  • the order information includes at least the order generation time, the consignee identity information, the delivery method, the delivery address, and the estimated receipt time; at least based on the determined receiving area and shipping area, generating a logistics waybill Broadcasting the waybill to the delivery personnel of the delivery area for grabbing the order; sending the bill of lading to the delivery personnel of the successful delivery area, the bill of lading contains at least the shipping area address and the transfer station address; in response to the delivery personnel Pick up confirmation feedback, broadcast the logistics waybill to the receiving area
  • the delivery personnel will send a delivery slip to the delivery personnel of the successful receiving area of the order, and the delivery list includes at least the transfer station address and the delivery address.
  • the method adopts a new type of crown structure logistics distribution method, which can ensure that the goods arrive at the user in a timely and timely manner.
  • an embodiment of the present invention provides a non-volatile computer storage medium storing computer-executable instructions for performing a logistics control method for the above-described articles of the present invention.
  • an embodiment of the present invention further provides a computer program product comprising a computer program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions And when the program instruction is executed by a computer, causing the computer to execute a logistics control method of the item.
  • an embodiment of the present invention further provides an electronic device, including: at least one processor and a memory.
  • the memory stores a program executable by the at least one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform logistics control of any of the items of the present invention method.
  • the logistics control method and the electronic device of the articles integrate the functions of order collection, sorting, distribution, pushing and feedback of various channels, and realize the flexible and efficient operation of the articles in various regions by the transportation method of the crown structure.
  • the function division of the delivery personnel is clarified by the method of grabbing the order, and the cross-regional items realize the quick docking of the distribution personnel in different regions through the transfer station, which greatly improves the distribution speed of the articles and realizes the orderly and efficient circulation of the articles.
  • the method and the electronic device provided by the invention are suitable for use in an airport business environment.
  • the shopping experience of the passenger can be effectively improved, and the airport shopping is more convenient, time-saving, diversified and effective. Promoted the rapid development of airport business.
  • the method and electronic device provided by the present invention are equally applicable to various types of large urban complexes as well as to communities or other environments where it is desirable to stream items.
  • FIG. 1 is a flow chart of a method for controlling logistics of an article according to an embodiment of the present invention
  • Figure 2 is a crown structure when the item is an airport store and the delivery address is the airport gate.
  • FIG. 3 is a flow chart of a method for controlling logistics of an article according to another embodiment of the present invention.
  • Figure 4 is a schematic diagram of regional division of the waiting area of Guangzhou Baiyun Airport
  • FIG. 5 is a flowchart of a specific implementation process of a method for controlling logistics of an article according to an embodiment of the present invention
  • FIG. 6 is a flow chart of a specific implementation process of a method for controlling logistics of an article according to another embodiment of the present invention.
  • FIG. 7 is a schematic structural diagram of a logistics control system for an article according to an embodiment of the present invention.
  • FIG. 8 is a schematic structural diagram of a logistics control system for an article according to another embodiment of the present invention.
  • FIG. 9 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
  • FIG. 1 is a flow chart of a method for controlling logistics of an item according to an embodiment of the present invention. As shown in FIG. 1, an item logistics control method may include the following steps:
  • Step 101 Determine, according to the order information of the item, a receiving area, a shipping area, and a transfer station between the shipping area and the receiving area.
  • the server determines the receiving area, the shipping area, and the transfer station between the shipping area and the receiving area according to the order information of the item.
  • the transfer station is adjacent to the shipping area.
  • the order information may include, for example, an order number, an order generation time, a price, a quantity, a specification, a receipt method, a consignee identity information, a delivery address, and an estimated receipt time.
  • An item is any item that needs to be distributed from one area (ie, a shipping area) to another area (ie, a receiving area) via a logistics, such as a product purchased by a user.
  • the distribution area of the item can be divided in various ways, for example, according to the actual geographical environment of the item delivery area or the order quantity of the items in the area.
  • Each area is assigned a zone code and a number of delivery personnel are assigned to each zone. Matching of each area One of the staff members is the team leader and the others are team members.
  • a transfer station is set up between every two adjacent areas, and each transfer station can be configured with an administrator. Under normal circumstances, if the delivery area and the receiving area are the same, there is no need to transfer items in the transfer station. If the delivery area and receiving area of the item are in different areas, it needs to pass between the shipping area and the receiving area. The transfer station can deliver the item before it can be delivered.
  • Step 102 Generate a logistics waybill based on at least the determined receiving area and the shipping area.
  • the server receives and analyzes the order information of the item, converts the order into a waybill based on the determined information of the receiving area and the shipping area of the item, and generates a logistics waybill.
  • the logistics waybill information may include, for example, a shipping address, a transfer station address, a delivery address, a consignor information, a consignee identity information, an order number, and a waybill number.
  • the logistics waybill information can be identified by the waybill number, and the structure of the waybill number can be: shipping area code + transfer station code + delivery area code + order number.
  • the server can also generate a PDA barcode of the logistics waybill information, and the item delivery unit (such as a merchant) can print and paste the generated logistics waybill PDA barcode on the item package.
  • the server simultaneously generates a pickup verification code, and sends the waybill information together with the pickup verification code to the consignee through a short message, etc., and sends the waybill information to the consignor (such as a merchant).
  • step 103 the logistics waybill is broadcasted to the delivery personnel in the delivery area for grabbing the order.
  • the server broadcasts the logistics waybill to the delivery personnel of the delivery area and provides a rush time for the delivery personnel of the delivery area to grab the order.
  • the broadcast can be implemented by distributing the logistics waybill to the bill of lading information on the shipping area and other forms to realize the delivery of the logistics waybill.
  • the delivery personnel in the delivery area receive the broadcast message of the logistics waybill and conduct the grabbing.
  • the preemption condition may include: the delivery personnel task status and the current delivery amount of the delivery personnel do not exceed the predetermined amount, the distance between the delivery personnel and the delivery store address is short, and the average or estimated delivery time of the delivery personnel is short, and the current delivery order is urgent.
  • the degree, the remaining delivery amount, whether there is a delivery order exceeding the predetermined time, or the like may also be a condition for grabbing the order formed by the combination of some or all of the above factors.
  • the location of the dispatcher can be located in accordance with known positioning techniques, such as the indoor positioning technology disclosed in the applicant's Chinese patent application No. 201610591099.6. The invention is not limited thereto.
  • the average delivery time of the delivery personnel, the delivery volume of the delivery personnel, and the current location can be transmitted in real time and stored in the server.
  • the server can estimate the distance between the delivery person and the delivery area according to the current position of the delivery personnel, and comprehensively determine which delivery person is based on the distance between the delivery area and the delivery (target) location, the delivery amount of the delivery personnel, and the average delivery time of the delivery personnel. More qualified; or through a competitive algorithm, according to the real-time values of all the above-mentioned information of all the delivery personnel, the previous delivery personnel are the successful ones.
  • the conditions for robbing can be set according to actual conditions or needs, and the present invention has no limitation on this.
  • the priority order of each reference condition item in the above table is: delivery timeout number>emergency number>and delivery area distance>current delivery amount>average delivery time. That is, the conditions for grabbing can be set as follows: first, according to the number of delivery timeouts, the fewer the rankings are, the more the number of timeouts can be more than 2, that is, the delivery personnel do not meet the conditions for grabbing, directly from this time. Exclude from the list without considering other reference conditions. If the number of delivery timeouts meets the conditions for grabbing the order, and then consider the emergency singular number, the fewer the sorting is, the more advanced the singular number can be set. The farther away from the shipping area, the lower the sorting.
  • the average delivery time is the statistical data of the past delivery time (the time taken from the order to the delivery) of the delivery personnel, and may be an average of all delivery times or an average of the delivery times within one week.
  • the delivery information is sent to the delivery personnel who first issued the request for the order, and after receiving the confirmation information of the corresponding delivery personnel, the corresponding delivery personnel are determined as Grab a successful person and grab the order. At the same time, the other delivery personnel who are involved in the grabbing order are prompted to end the order or directly close the current grabbing task prompt.
  • the grabbing process may further include: the server presetting a grab time threshold, for example, 3 minutes.
  • the grab time threshold can also be adjusted as needed. If there is a person who successfully grabs the ticket within the threshold of the grabbing time, the server assigns the waybill to the delivery personnel who have successfully grabbed the order; if there is no one in the threshold of the grabbing time threshold, the server closes the grabbing channel and allocates the delivery separately. Personnel, such as assigning a waybill to a delivery person closest to the delivery address or by manual assignment.
  • the distribution staff By grabbing the order, the distribution staff can be configured more efficiently and reasonably and the delivery time can be optimized.
  • the grabbing time threshold is provided, and the delivery personnel can independently select the bill of lading that suits their time and schedule, so that the delivery personnel can take the pick-up, reduce the running time on the road, improve the work efficiency, and increase the income.
  • the waybill information is passed through each other by grabbing the order allocation. The geographical location of the network and the distribution personnel are precisely matched, which realizes the reasonable distribution of the articles delivery personnel, accelerates the distribution efficiency of the articles, and improves the timeliness of the distribution services.
  • Step 104 Send a bill of lading to the delivery personnel of the successful delivery area, the bill of lading including at least the shipping area address and the transfer station address.
  • the bill of lading is the information generated by the server, and the information in the bill of lading mainly includes the consignor's identity information, the shipping address, the transfer station address, the order number, and the waybill number.
  • the bill of lading can be sent to the delivery personnel in various ways, and the present invention does not specifically limit this. For example, it can be pushed to the delivery person through the delivery person mobile terminal APP.
  • the server sends the bill of lading to the delivery personnel of the successful delivery area, and the delivery personnel of the successful delivery area picks up the goods from the delivery area.
  • the PDA barcode of the logistics waybill on the item can be scanned by the mobile terminal APP, and the information on the bill of lading can be matched. After the matching is successful, the delivery from the delivery area is completed, and then the item is delivered to the transfer station.
  • the server may also push a transfer information to the management personnel of the transfer station at the same time, and the transfer information content may include, for example, an order number, a waybill number, a delivery area delivery personnel information, and the like.
  • the administrator of the transfer station can scan the PDA barcode of the logistics waybill on the item through the mobile terminal APP to match the transfer information, and after the matching is successful, The transfer station completes the handover of the items.
  • the server pushes information such as delivery personnel information, order number, and waybill number of the successful delivery area to the shipper, for example, by the shipper mobile terminal APP.
  • Step 105 In response to the delivery confirmation confirmation feedback of the delivery personnel, the logistics waybill is broadcasted to the delivery personnel of the receiving area for the rush to grab.
  • the server broadcasts the logistics waybill to the delivery personnel of the receiving area for the grabbing of the order in response to the feedback of the delivery personnel in the delivery area.
  • the broadcast can realize the push of the logistics waybill by various means such as distributing the logistics waybill to the bill of lading information bulletin board of the receiving area.
  • the delivery personnel in the receiving area receive the broadcast message of the logistics waybill and conduct the grabbing.
  • the allocation condition of the rushing order is similar to the rushing order allocation condition in step 103, and details are not described herein again.
  • Step 106 Send a delivery note to the delivery personnel of the successful receiving area of the order, the delivery note includes at least the transfer station address and the delivery address.
  • the server sends a delivery note to the delivery personnel of the successful receiving area of the order, by The delivery personnel in the successful receiving area of the order will quickly arrive at the transfer station to pick up the items and deliver them to the receiving address.
  • the delivery note is information generated by the server based on the logistics waybill information, and the delivery note information mainly includes the transfer station address, the delivery address, the consignee information, the order number, and the waybill number.
  • the delivery person who sends the delivery note to the receiving area can be implemented in various ways, and the present invention does not specifically limit this. For example, it can be pushed by the delivery person mobile terminal APP.
  • the server pushes the information such as the delivery personnel information, the order number, and the waybill number of the successful receiving area to the consignee by means of a short message or the like.
  • the delivery area of the item and the receiving area may also be in the same area. At this time, the item does not need to be transferred, and the delivery personnel of the delivery area that successfully grabs the order directly deliver the item to the consignee, that is, the same delivery personnel simultaneously complete the delivery and delivery of the item.
  • the logistics control method for articles provided by the embodiments of the present invention is a novel logistics distribution method for crown structures, which can ensure that goods arrive at the user's hands quickly and in time.
  • the method integrates the functions of order collection, sorting, distribution, pushing and feedback of various channels, and realizes flexible and efficient operation in various regions of the article distribution by means of the coronary structure.
  • the division of functions of the delivery personnel is clearly defined, and the cross-regional items are quickly docked through the transfer station, which greatly improves the distribution speed of the articles and realizes the orderly and efficient circulation of the articles.
  • order expedited processing is also included.
  • the server sets an order for priority, assigns priority to each order, and prioritizes orders in all areas of the distribution, and prioritizes processing and logistics for orders with higher priority.
  • the delivery personnel in the delivery area go to the transfer station to hand over the items, and broadcast the logistics waybill according to the area to provide the delivery personnel in the fixed area to grab the order.
  • the realization of the item grabbing order is optimized, the rapid and orderly circulation of the articles is realized, and the delivery speed of the articles is further improved.
  • the method before step 101, the method further includes:
  • the flight information includes: passenger information, flight check-in time, boarding gate, and flight arrival time;
  • the receiving mode and the flight information Determining, according to the receiving mode and the flight information, the consignee identity information, the delivery address, and the estimated receipt time, when the receiving method is the airport receiving, the receiving The address is the boarding gate, the estimated receiving time is the flight check-in time; when the receiving method is the cross-airport receiving, the receiving address is the destination airport exit, and the estimated receiving time is When the flight arrives The predetermined time range after the interval.
  • the logistics manifest is broadcast to the delivery personnel of the delivery or receiving area for grabbing, including:
  • the acknowledgment information is sent to the delivery personnel who first issued the rush request;
  • the delivery personnel who first issued the rush order request After receiving the confirmation information of the delivery personnel who first issued the rush order request, the delivery personnel who first issued the rush order request are determined as the successful rushing order personnel, and the rushing order ends.
  • the delivery condition is determined according to a predetermined priority order according to the number of delivery timeouts of the delivery personnel, the emergency order number, the distance from the delivery area, the current delivery amount, and the average delivery time.
  • determining the receiving area and the shipping area of the item according to the order information of the item including:
  • Step 1010 Determine, according to the order information of the item, the source area and the receiving area of the item;
  • Step 1011 Obtain warehousing information in at least one transit station between the source location area and the receiving area;
  • the source area of the item is determined as the delivery area.
  • Step 1012 If only one of the transfer stations has the item, the transfer station is determined as the delivery area.
  • the transfer station closest to the receiving area is determined as the delivery area.
  • the server can preset a number of specific point transfer stations, and the so-called specific point transfer station can be a smart warehouse.
  • the server pre-stores the high-frequency items in the distribution record of the historical items in the distribution area in advance in the transfer station corresponding to the high-frequency distribution area of the high-frequency items.
  • the so-called high frequency item means that the delivery frequency of the item is higher than the preset item delivery frequency threshold.
  • the so-called high-frequency distribution area means that the number of the same receiving area corresponding to the high-frequency item is greater than the preset high-frequency delivery area threshold.
  • the item delivery frequency threshold is set to 1000 times/week
  • the item high-frequency delivery area threshold is set to 300, that is, an item in which the number of times of delivery of an item reaches 1000 times in a week is determined as a high-frequency item, and the high-frequency item is determined.
  • the area in which the number of the same receiving areas of the article reaches 300 is determined as the high-frequency distribution area.
  • High frequency items. This ratio can be selected according to the capacity of the transfer station or the like. In this way, by pre-selecting the items in a specific point transfer station, intelligent distribution is realized, and the determination of the delivery area is further optimized, thereby achieving the effect of fast delivery.
  • the items are items sold at various stores within the airport, and the distribution area of the items is for each area of the airport.
  • a merchandise service terminal is also provided, which can be distributed in various areas of the airport. Users do not have to go to the store in person, they can purchase goods through various channels such as the goods service terminal, the corresponding PC shopping mall, WeChat shopping mall and mobile APP shopping mall, and generate corresponding product orders.
  • the goods service terminal can obtain the travel information of the user by scanning the boarding pass, etc., thereby determining the goods receipt address and the estimated receipt time.
  • a passenger at a certain airport passes the goods service terminal provided by the airport, scans the boarding pass, purchases the goods in the airport shop, selects the receiving method to generate an order, and the server obtains the flight information of the passenger, such as passenger information and flight boarding.
  • Machine time, boarding gate, destination and flight arrival time, and according to the goods and receiving methods selected by the passenger automatically fill in the receiving address and estimated receiving time of the purchased goods according to the obtained passenger's flight information, that is, the goods
  • the delivery address defaults to the boarding gate, and the estimated delivery time is determined based on the delivery method selected by the passenger.
  • 2 is a flow chart showing the flow of the item logistics in the airport shop purchased by the user when the receiving address is the airport boarding gate according to the method shown in FIG. 1.
  • the delivery area is the delivery area
  • the delivery area is the receiving area
  • the delivery personnel are the successful delivery personnel for the delivery area
  • the delivery personnel are the successful delivery personnel for the delivery area.
  • the user is also provided with other methods of receiving goods, such as picking up or delivering to a designated location.
  • Users can choose other receiving methods according to their needs.
  • Self-delivery can include, for example, self-lifting from pick-up, pick-up from a specific point, and pick-up from merchants.
  • the invention is not limited thereto.
  • the server provides navigation to the store service.
  • the courier is selected to the designated place, the server can also provide other courier companies, such as SF Express.
  • the server is responsible for monitoring the status of the order and can feed back the updated status to the user by sending a text message or the like. For example, when a logistics order is generated, the order status For delivery; after the delivery personnel successfully grab the order, the order status is in the delivery; when the user receives the goods, the order status is completed. By promptly reporting the status of the order to the user, it is convenient for the user to understand the progress of the item's logistics, which greatly enhances the user's experience.
  • FIG. 3 a flow chart of a method for controlling logistics of an item according to another embodiment of the present invention is shown.
  • an item logistics control method may include the following steps:
  • Step 301 Determine the receiving area and the shipping area of the item according to the order information of the item.
  • the server determines the receiving area and the shipping area of the item according to the order information of the item.
  • the order information may include, for example, an order number, an order generation time, a price, a quantity, a specification, a delivery method, a delivery address, and an estimated receipt time.
  • An item is any item that needs to be distributed from one area (ie, a shipping area) to another area (ie, a receiving area) via a logistics, such as a product purchased by a user.
  • the distribution area of the item can be divided in various ways, for example, according to the actual geographical environment of the item delivery area or the order quantity of the items in the area. Each area is assigned a regional code, and each area is assigned a certain number of delivery personnel.
  • One of the delivery personnel in each area is the leader of the group, and the others are group members.
  • a transfer station is set up between every two adjacent small areas, and each transfer station can be configured with an administrator.
  • the delivery area and the receiving area of the item are located in different areas and need to be transferred through the transfer station between the receiving area and the shipping area to be delivered.
  • Step 302 Determine a delivery path having a shortest distance/time in the receiving area and the delivery area, and determine a transfer station between the receiving area and the shipping area according to the determined shortest distance/time delivery path.
  • the server determines a shortest distance or time delivery route according to the determined receiving area and shipping area to achieve efficient delivery.
  • the determination method of the shortest distance or time distribution route can be implemented by using the prior art, for example, Chinese patent application publication CN103376103A (application date: 2012-04-18, invention name: an indoor intelligent positioning navigation method), Chinese patent application disclosure CN 104463761 A (application date approximate17, invention name: an airport mobile self-service method and system) and Chinese patent application publication CN105118015 A (application date: 2015-09-21, invention name: information for public places
  • the technical solution disclosed in the prompting method and the mobile service terminal is incorporated herein by reference in its entirety.
  • the transfer station defaults to a transfer station close to the delivery area.
  • Step 303 Generate a logistics waybill based on at least the determined receiving area and the shipping area.
  • Step 304 Broadcast the logistics waybill to the delivery personnel in the delivery area for grabbing the order.
  • Step 305 Send a bill of lading to the delivery personnel of the successful delivery area, the bill of lading includes at least a shipping area address and a transfer station address.
  • Step 306 In response to the delivery confirmation confirmation feedback of the delivery personnel, the logistics waybill is broadcasted to the delivery personnel of the receiving area for robbing.
  • Step 307 Send a delivery note to the delivery personnel of the successful receiving area, the delivery note includes at least the transfer station address and the delivery address.
  • the steps 303 to 307 are basically the same as the steps 102 to 106 in FIG. 1, and the explanations and descriptions of the steps 102 to 106 in FIG. 1 are also applicable to the steps 303 to 307 in FIG. 3, and no longer Narration.
  • the method further includes pushing the estimated delivery time, the safe delivery duration, and the order delivery deadline associated with the shortest distance/time delivery path determined in step 302 to the successful receipt of the successful order.
  • the distribution staff of the district including:
  • order delivery deadline estimated delivery time - safety buffer time
  • the safe delivery time order delivery deadline - order generation time
  • the expected delivery time can be updated by the user or dynamically updated according to the actual receivable time.
  • the safety buffer time is dynamically updated according to the real-time traffic information in the shortest distance/time delivery path or the quantity of the pending waybill. .
  • the item is exemplified by the goods in the airport shop purchased by the user.
  • the delivery area of the item is the area of the airport
  • the estimated delivery time is the flight time collected by the server when the user scans the boarding pass through, for example, the goods service terminal.
  • the flight check-in time/flight arrival time will change dynamically in real time according to the actual flight status of the flight. For example, when the flight is delayed, the flight check-in time/flight arrival time is also adjusted accordingly, and the estimated delivery time is delayed accordingly.
  • Safety buffer time The update can be intelligently adjusted based on the complexity of the flight to the airport environment. For example, when it is monitored that the current airport waiting area has a large flow of people, or there is regional control, or the current order quantity is large, the safety buffer coefficient is correspondingly small.
  • the safety buffer time should be controlled within a certain time threshold, for example 10-20 min.
  • the method further includes:
  • the location information of the consignee is the geographic location information of the consignee, and the location information is determined according to the geographical location information of the mobile terminal held by the consignee, which can be implemented by using technical means known to those skilled in the art, for example.
  • the invention can be implemented by a plurality of means such as base station positioning or satellite positioning, or a hybrid algorithm of a base station or a satellite positioning, or an indoor positioning method, which is not limited by the present invention.
  • a delivery instruction is sent to the delivery personnel of the successful receiving area to remind the delivery personnel of the successful delivery area to deliver the item.
  • the delivery instruction can be implemented by means of a delivery personnel mobile terminal APP push or the like.
  • the dynamic real-time update of the order delivery time is beneficial to the delivery personnel to rationally arrange the delivery time, effectively improving the distribution efficiency of the articles.
  • a and B airports can be divided into connected areas and isolated independent areas (for example, international areas). In the connected area, according to the total number of commodity orders of the airport shops, divide them into several areas, set the area code for each area, and configure the delivery personnel. For example, the A airport can be divided into M areas, where M>1, then each area of the A airport can be represented as A i , where 1 ⁇ i ⁇ M.
  • each area of the A airport can be represented as B j , where 1 ⁇ j ⁇ N.
  • FIG. 4 a schematic diagram of the area division of the departure area of the Guangzhou Baiyun Airport is shown.
  • the method of dividing the communication area of the airport waiting area into different areas is that each area is equipped with a certain number of delivery personnel, for example 3-4, assuming that each delivery person can deliver 80-120 single items per day, then each The total number of retail merchandise orders for each region is 240-480.
  • one of the distribution personnel in each regional setting is the leader of the group, and the others are group members.
  • a transfer station is set up between every two adjacent areas, and each transfer station is configured with an administrator.
  • the area is subdivided according to the same method as above.
  • Passengers can purchase items from A and B airport shops.
  • a number of commodity service terminals are set up in different areas of Airport A and Airport B.
  • Passengers can place orders through the goods service terminals provided by A Airport or place orders through different channels such as PC Mall, WeChat Mall and Mobile APP Mall.
  • Figure 5 shows the logistics flow for the passenger to purchase the goods in the B airport at the A airport and the goods at the B airport.
  • Figure 6 shows the passengers purchasing the goods in the A airport.
  • the specific transfer station in the A airport delivery area picks up the goods. Process.
  • step 501 the passenger scans the boarding pass through a certain commodity service terminal provided by the A airport, and the server obtains the flight information of the passenger.
  • the passenger's flight information includes: flight check-in time, boarding gate, destination, and flight arrival time.
  • the passenger purchases the goods in the B airport store through the goods service terminal and generates an order, and the passenger completes the payment of the generated order.
  • Passengers can use online payment such as Alipay and WeChat payment to complete the payment.
  • the order information content mainly includes the order number, the order generation time, the price, the quantity, the specification, the receiving method, the receiving address and the estimated receiving time, etc., wherein the receiving method, the receiving address and the estimated receiving time are based on the server.
  • the area where the goods are purchased and the flight information of the passengers obtained are automatically filled in.
  • the server fills in the "receipt of the airport" by default according to the area where the goods purchased by the passenger is located, and the delivery address is the destination address, that is, the B destination airport exit.
  • the delivery address is the gate address of the A airport.
  • the server fills in the estimated receipt time of the order as the scheduled time range after the flight arrival time (if the purchase is A airport goods, it is the flight check-in time).
  • step 503 the server determines the shipping area of the item purchased by the passenger, where B 1 represents.
  • the area where the arrival address of the B airport where the order receiving address is located is the receiving area, which is represented by B N , where N> 1.
  • the determination steps of the delivery area B 1 are as follows:
  • the server determines the source location B 0 and the receiving area B N of the goods purchased by the passenger, wherein the source location B 0 of the purchased commodity may be the original storage warehouse of the commodity;
  • the server acquires the storage information in at least one transfer station between the source location B 0 and the receiving area B N ;
  • the transfer station is determined as the delivery area B 1 .
  • the transfer station closest to the receiving area is determined as the delivery area B 1 ;
  • B 0 is determined as the delivery area.
  • Step 504 The server generates corresponding waybill information according to the determined receiving area B N and the shipping area B 1 , and the shipping order information includes a shipping address, a transit station address adjacent to the shipping area B 1 , a receiving address, and a merchant contact. Mode, user contact information, logistics platform contact information, order number, and waybill number. The waybill information is uniquely identified by the waybill number. At the same time, a waybill PDA barcode containing the waybill information and a pickup verification code are generated. The merchant prints the PDA barcode of the waybill, packages the goods purchased by the passenger, and attaches the PDA barcode to the product package. The status of the server update order is to be shipped, and the status information of the order is fed back to the passenger through the goods service terminal.
  • Step 505 The server sends the generated waybill information together with the pickup verification code to the passenger user by using a short message, and the generated waybill information is pushed to the merchant through the mobile terminal APP.
  • step 506 the server determines the shortest delivery path that the shipping area B 1 and the receiving area B N have.
  • the shortest delivery path determining step can be implemented with reference to the method of FIG.
  • Step 507 the server waybill information pushed to the B region waybill information known plate 1 for grab one, all delivery personnel within a region B are free to grab one, here, grab a single accomplished by delivery personnel mobile terminal the APP,
  • the server receives the feedback grab information and determines the successful delivery personnel.
  • the billing process of all the delivery personnel in the B1 area is specifically implemented as follows: First, the server presets a grab time threshold, for example, 3 minutes, and the grab time threshold can also be adjusted as needed.
  • the server assigns the waybill to the delivery personnel who have successfully grabbed the order; if there is no one in the threshold of the grabbing time threshold, the server closes the grabbing channel, and the B1 area is closed by the B1 area.
  • the team leader is responsible for assigning the delivery personnel.
  • the server generates the delivery information and pushes it to the final delivery personnel through the mobile terminal APP.
  • the delivery information mainly includes the merchant contact information, the delivery address, the transfer station address, the order number, and the waybill number.
  • the final determined delivery personnel go to the delivery address to scan the waybills successfully through the mobile terminal APP, and then complete the delivery and deliver to the transfer station in the adjacent B1 area.
  • the server updates the order status to the delivery and displays the order status via the goods service terminal update.
  • delivery personnel in the region B contacts the server to determine, order number, waybill number and other information through the mobile terminal APP pushed to the merchant.
  • Step 508 after the delivery personnel dispatch area B 1 went commodities which complete delivery address match and the mobile terminal APP single scanning operation, the waybill information server push waybill information area B N well plate for a single grab; All the delivery personnel in the B N area are free to grab the order, and the delivery personnel are determined in the same way as the delivery area, and will not be described here;
  • the server will send the information such as the contact information, order number and waybill number of the delivery personnel in the identified BN area to the passenger user via SMS.
  • Step 509 when the delivery area B 1 delivery personnel delivers the goods to the transfer station adjacent to the B 1 area, the server generates the transfer information of the goods, which mainly includes the order number, the waybill number, the contact information of the delivery personnel in the B 1 area, Information delivery personnel B N region and the like, and is pushed to the mobile terminal APP management transfer station, the transfer station by the mobile terminal administrator successful match APP scanning waybill, to complete the transfer of goods.
  • Step 510 The server pushes the estimated delivery time, the order delivery deadline, the safe delivery time, and the delivery timing of the goods associated with the delivery path in real time according to the current order status to the delivery personnel in the successful BN area. result.
  • the determination of the estimated delivery time of the commodity, the deadline for delivery of the order, and the duration of the safe delivery may be determined according to the method in FIG.
  • the result of the delivery timing match can be determined according to the method in FIG.
  • Step 511 the server sends a delivery grab one skilled in the area B N successful delivery information, delivery information including the transfer station address, shipping address, user Information, waybill number, and order number, etc., and by the final the mobile terminal determining APP delivery personnel in the area B N to a delivery person in question.
  • the finalized delivery personnel go to the transfer station in the adjacent delivery area to hand over the items and deliver the items to the user within the safe delivery period.
  • step 512 the passenger user provides the pickup verification code, and the delivery personnel verify the pickup verification code through the mobile terminal APP to complete the delivery.
  • the server updates the order status to complete delivery and displays the order status via the goods service terminal update.
  • FIG. 6 is a flowchart of a specific implementation process of a method for controlling logistics of an article according to another embodiment of the present invention. As shown in Figure 6, the passengers purchase the goods in the A airport at the A airport. The logistics process for picking up the goods at the specific transfer station at the A airport is:
  • Step 601 The passenger scans the boarding pass through a certain commodity service terminal provided by the A airport, and the server obtains the flight information of the passenger.
  • the passenger's flight information includes: flight check-in time, boarding gate, destination, and flight arrival time.
  • step 602 the passenger purchases an order for the goods in the A airport store through the goods service terminal, and completes the payment of the generated order.
  • the order information content mainly includes order number, order generation time, price, quantity, specification, receiving method, receiving address and estimated receiving time.
  • step 603 the passenger selects the receiving mode as the specific point transfer station for picking up the goods, and the server provides a specific point transfer station list for the user to select, and the receiving address determined by the passenger selection automatically fills in the order receiving address as the transfer station address, and the expected receiving end
  • the time is the flight check-in time.
  • Step 604 The server pushes the generated order information to the passenger user by using a short message, and pushes the generated order information to the merchant through the mobile terminal APP.
  • the order information content pushed to the passenger includes the price, quantity, specification, order number, delivery address, platform contact method and pick-up verification code of the order.
  • the order information content pushed to the merchant includes the price, quantity, specification, order number, consignee contact information and contact information of the platform.
  • the server updates the order status to the goods to be received and displays the status of the order through the goods service terminal update.
  • step 605 the passenger goes to the delivery address and provides a pickup verification code to complete the receipt.
  • the server updates the order status to complete delivery and displays the order status via the goods service terminal update.
  • FIG. 7 is a schematic structural diagram of a logistics control system for an article according to an embodiment of the present invention.
  • the system can execute the logistics control method of the article described in the above embodiments and is configured in an electronic device (for example, a server).
  • an electronic device for example, a server
  • the item's logistics control system 700 includes,
  • the order processing module 701 is configured to determine, according to the order information of the item, a receiving area, a shipping area, and a transfer station between the receiving area and the shipping area, the order information includes at least an order generation time, a consignee Identity information, receipt method, delivery address and estimated receipt time;
  • the waybill processing module 702 is configured to generate a logistics waybill based on at least the receiving area and the shipping area determined by the order processing module;
  • the bill of lading includes at least the shipping area address and the transfer station address;
  • a delivery note is sent to the delivery personnel of the successful receiving area of the order, and the delivery list includes at least the transfer station address and the delivery address.
  • the order processing module 701 further includes a shipping area determining component 7011 for:
  • the transfer station is determined as the delivery area.
  • the transfer station closest to the receiving area among the plurality of transfer stations is determined as the delivery area.
  • FIG. 8 is a schematic structural diagram of a logistics control system for an article according to another embodiment of the present invention.
  • the system can execute the logistics control method of the article described in the above embodiments and is configured in an electronic device (for example, a server).
  • an electronic device for example, a server
  • the item logistics control system 800 includes an order processing module 801, a waybill processing module 802, and a waybill pushing module 803.
  • the order processing module includes a shipping area determining component 8011, a shipping route determining component 8012, and the waybill pushing module 803 includes a delivery time reminder component 8031 and a delivery timing matching component 8032.
  • the order processing module 801, the waybill processing module 802, and the waybill pushing module 803 can refer to the corresponding order processing module 701, the billing processing module 702, and the bill of lading module 703, and the shipping area determining component 8011 can refer to the figure.
  • a description of the corresponding shipping area determining component 7011 in FIG. 7 is omitted here.
  • the delivery path determining component 8012 is configured to:
  • At least the determined shortest distance/time delivery path is used to determine the matching transfer station.
  • the delivery time reminding component 8031 is used for
  • the estimated delivery time, the safe delivery time, and the order delivery deadline associated with the shortest distance/time delivery route are pushed to the delivery personnel of the successful receiving area;
  • the expected delivery time can be updated by the user or dynamically updated according to the actual receivable time.
  • the safety buffer time is dynamically updated according to the real-time traffic information in the shortest distance/time delivery path or the quantity of the pending waybill. .
  • the delivery timing matching component 8032 is used to:
  • Each of the above-mentioned systems and methods may be a server or a server cluster, wherein each of the modules/components may also be a separate server or a server cluster. In this case, the interaction between the modules/components is performed. The interaction between the servers for each module/component.
  • Embodiments of the present invention provide a non-volatile computer storage medium storing computer-executable instructions that can execute a logistics control method for an item in any of the above-described embodiments.
  • a non-volatile computer storage medium stores computer-executable instructions that are set to:
  • the order information of the item determine the receiving area of the item, the shipping area, and the receiving area
  • the transfer station between the delivery areas, the order information includes at least the order generation time, the consignee identity information, the delivery method, the delivery address, and the estimated receipt time;
  • the bill of lading includes at least the shipping area address and the transfer station address;
  • a delivery note is sent to the delivery personnel of the successful receiving area of the order, and the delivery list includes at least the transfer station address and the delivery address.
  • non-volatile computer readable storage medium can be used to store non-volatile software programs
  • the program, the non-volatile computer executable program and the module such as the program instruction/module corresponding to the item flow control method of the item in the embodiment of the present invention (for example, the order processing module 701, the waybill processing module 702, and the waybill pushing module 703).
  • the one or more modules are stored in the non-transitory computer readable storage medium, and when executed by the processor, perform a logistics control method of the articles in the above embodiments.
  • the non-transitory computer readable storage medium may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application required for at least one function; the storage data area may be stored according to a logistics control for the item The system uses the data created, etc.
  • the non-transitory computer readable storage medium may include a high speed random access memory, and may also include a nonvolatile memory such as at least one magnetic disk storage device, flash memory device, or other nonvolatile solid state storage device.
  • the non-transitory computer readable storage medium optionally includes a memory remotely disposed relative to the processor, the remote memory being connectable to a logistics control system for the item via a network. Examples of such networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.
  • Embodiments of the present invention also provide a computer program product comprising a computer program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions, when the program instructions are executed by a computer At this time, the computer is caused to execute the logistics control method of the article in any of the above method embodiments.
  • FIG. 9 is a schematic structural diagram of an electronic device according to an embodiment of the present invention. As shown in FIG. 9, the device includes:
  • processors 910 and memory 920 one processor 910 is taken as an example in FIG.
  • the apparatus for performing the logistics control method of the article may further include: an input device 930 and an output device 940.
  • the processor 910, the memory 920, the input device 930, and the output device 940 may be connected by a bus or other means, as exemplified by a bus connection in FIG.
  • the memory 920 is the above-described non-volatile computer readable storage medium.
  • the processor 910 executes various functional applications and data processing of the server by executing non-volatile software programs, instructions, and modules stored in the memory 920, that is, the logistics control method of the articles of the above method embodiments.
  • Input device 930 can receive input numeric or character information, as well as items generated with memory User settings for the logistics control system as well as key signal inputs related to function control.
  • Output device 940 can include a display device such as a display screen.
  • the above product can perform the method provided by the embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.
  • the above product can perform the method provided by the embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.
  • the electronic device includes: at least one processor; and a memory communicatively coupled to the at least one processor; wherein the memory stores instructions executable by the at least one processor, The instructions are executed by the at least one processor to enable the at least one processor to:
  • the order information of the item determine the receiving area of the item, the shipping area, and the receiving area
  • the transfer station between the delivery areas, the order information includes at least the order generation time, the consignee identity information, the delivery method, the delivery address, and the estimated receipt time;
  • the bill of lading includes at least the shipping area address and the transfer station address;
  • a delivery note is sent to the delivery personnel of the successful receiving area of the order, and the delivery list includes at least the transfer station address and the delivery address.
  • the electronic device of the embodiment of the present invention may exist in various forms, including but not limited to:
  • Mobile communication devices These devices are characterized by mobile communication functions and are mainly aimed at providing voice and data communication.
  • Such terminals include: smart phones (such as iPhone), multimedia phones, functional phones, and low-end phones.
  • Ultra-mobile personal computer equipment This type of equipment belongs to the category of personal computers, has computing and processing functions, and generally has mobile Internet access.
  • Such terminals include: PDAs, MIDs, and UMPC devices, such as the iPad.
  • Portable entertainment devices These devices can display and play multimedia content. Such devices include: audio, video players (such as iPod), handheld game consoles, e-books, and smart toys and portable car navigation devices.
  • the server consists of a processor, a hard disk, a memory, a system bus, etc.
  • the server is similar to a general-purpose computer architecture, but because of the need to provide highly reliable services, processing power and stability High reliability in terms of reliability, security, scalability, and manageability.
  • the device embodiments described above are merely illustrative, wherein the units described as separate components may or may not be physically separate, and the components displayed as units may or may not be physical units, ie may be located A place, or it can be distributed to multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the embodiment. Those of ordinary skill in the art can understand and implement without deliberate labor.

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Abstract

本发明实施例提供一种物品的物流控制方法和电子设备。所述方法包括：根据物品的订单信息确定物品的收货区、发货区以及位于收货区和发货区之间的中转站；至少基于所确定的收货区和发货区，生成物流运单；将物流运单广播给发货区的配送人员以供抢单；向抢单成功的发货区的配送人员发送提货单；响应于配送人员的提货确认反馈，将所述物流运单广播给收货区的配送人员以供抢单，向抢单成功的收货区的配送人员发送送货单。由此可实现物品配送各区域范围内灵活高效运转，通过抢单方式筛选出合适的配送人员，跨区域物品通过中转站可快速对接，提升了物品的配送速度，实现了物品有序高效的流转。

Description

物品的物流控制方法和电子设备 技术领域
本发明实施例涉及物流技术领域，尤其涉及一种物品的物流控制方法和电子设备。
背景技术
目前，机场内商业仍为传统式的进店购物消费，旅客需要提着大包小包行李在候机楼商铺与登机口之间奔走。通常，旅客常在所乘航班的登机口附近的商铺进行购物，对于相距登机口较远的商铺，即使有旅客感兴趣的商品，由于候机时间的限制，也没有充分的时间前去购物。因此，机场候机旅客对于商品信息的获取以及购买受到了候机时间与候机位置的限制。这无疑降低了旅客的购物体验，且有碍于机场商业的发展。
随着电子商务的快速发展，物流运输已经成为其重要的组成部分之一。一般情况下的物流运输结构为从一个区域一级一级的向下传送至下一个区域的竖状结构。将这种传统的物流运输结构应用于机场等场景时，无法保障在短暂有限的候机时间内快速及时的将用户所购买的商品送至用户手中。因此，机场等特殊环境下的商品物流迫切需求新型配套的物流控制方案。
发明内容
本发明实施例提供一种物品的物流控制方法和电子设备，用以至少解决现有技术中存在的一个或多个问题。
根据本发明的第一个方面，本发明实施例提供一种物品的物流控制方法，包括：根据物品的订单信息，确定物品的收货区、发货区、以及位于收货区和发货区之间的中转站，订单信息至少包括包括订单生成时间、收货人身份信息、收货方式、收货地址和预计收货时间；至少基于所确定的收货区和发货区，生成物流运单；将物流运单广播给发货区的配送人员以供抢单；向抢单成功的发货区的配送人员发送提货单，提货单中至少包含发货区地址和中转站地址；响应于配送人员的提货确认反馈，将物流运单广播给收货区 的配送人员以供抢单，向抢单成功的收货区的配送人员发送送货单，送货单中至少包含中转站地址和收货地址。所述方法采用了新型的冠状结构的物流配送方式，可以保证商品快速及时的到达用户手中。
根据本发明的第二个方面，本发明实施例提供了一种非易失性计算机存储介质，存储有计算机可执行指令，所述计算机可执行指令用于执行本发明上述物品的物流控制方法。
根据本发明的第三个方面，本发明实施例还提供一种计算机程序产品，所述计算机程序产品包括存储在非易失性计算机可读存储介质上的计算机程序，所述计算机程序包括程序指令，当所述程序指令被计算机执行时，使所述计算机执行上述物品的物流控制方法。
根据本发明的第四个方面，本发明实施例还提供了一种电子设备，包括：至少一个处理器以及存储器。其中，所述存储器存储有可被所述至少一个处理器执行的程序，所述指令被所述至少一个处理器执行，以使所述至少一个处理器能够执行本发明任一项物品的物流控制方法。
本发明实施例提供的物品的物流控制方法和电子设备，集各渠道订单收集、整理、分发、推送及反馈等功能于一体，以冠状结构的运输方式实现了物品配送各区域范围内灵活高效运转。此外，通过抢单方式明确配送人员的职能分工，且跨区域物品通过中转站实现不同区域配送人员的快速对接，极大提升了物品的配送速度，实现了物品有序高效的流转。
本发明提供的方法和电子设备适用于在机场商业环境中使用，通过使用本发明提供的方法和电子设备，可以有效提升旅客的购物体验，使得机场购物更加便捷、省时、多样化，有效地促进了机场商业的快速发展。
本发明提供的方法和电子设备同样适用于各种类型的大型城市综合体以及社区或其他需要对物品进行物流的环境中。
附图说明
为了更清楚地说明本发明实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作一简单地介绍。
图1是本发明一实施例提供的一种物品的物流控制方法流程图；
图2是当物品为机场商铺内商品，收货地址为机场登机口时的冠状结构 的物流流转流程图；
图3是本发明另一实施例提供的一种物品的物流控制方法流程图；
图4是为广州白云机场候机区的区域划分示意图；
图5是本发明一实施例提供的一种物品的物流控制方法的具体实施过程流程图；
图6是本发明另一实施例提供的一种物品的物流控制方法的具体实施过程流程图；
图7为本发明一实施例提供的一种物品的物流控制系统的结构示意图；
图8为本发明另一实施例提供的一种物品的物流控制系统的结构示意图；和
图9为本发明一实施例提供的电子设备的结构示意图。
具体实施方式
为使本发明实施例的目的、技术方案和优点更加清楚，下面将结合本发明实施例中的附图，对本发明实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例是本发明一部分实施例，而不是全部的实施例。基于本发明中的实施例，本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施例，都属于本发明保护的范围。
图1为本发明一实施例提供的一种物品的物流控制方法流程图。如图1所示，一种物品的物流控制方法可包括以下步骤：
步骤101，根据物品的订单信息，确定物品的收货区、发货区、以及位于发货区与收货区之间中转站。
在本实施例中，服务器根据物品的订单信息，确定物品的收货区、发货区、以及位于发货区与收货区之间的中转站。一般而言，中转站邻近发货区。其中订单信息可包括如订单编号、订单生成时间、价格、数量、规格、收货方式，收货人身份信息、收货地址和预计收货时间等。物品为需要经物流从一个区域(即发货区)配送到另一个区域(即收货区)的任意物品，例如用户购买的商品。物品的配送区域可以按多种方式进行划分，例如可以根据物品配送区域实际的地理环境或区域内的物品的订单数量进行划分。每个区域设定一个区域编码，并为每个区域分配一定数量的配送人员。每个区域的配 送人员中一名为组长，其他为组员。此外，在每两个相邻区域之间设立一个中转站，每个中转站可配置一名管理员。一般情况下，若发货区和收货区相同，则不需要中转站中转物品，若物品的发货区和收货区位于不同的区域时，需要经过位于发货区与收货区之间中转站进行物品交接才能送达。
步骤102，至少基于所确定的收货区和发货区，生成物流运单。
在本实施例中，服务器接收并分析物品的订单信息，基于所确定的物品的收货区和发货区等信息，将订单转变为运单，生成物流运单。物流运单信息可包括，例如发货地址、中转站地址、收货地址，发货人信息、收货人身份信息、订单编号以及运单编号等信息项。其中，物流运单信息可通过运单编号进行标识，运单编号的结构组成可以为：发货区编码+中转站编码+送货区编码+订单编号。同时，服务器还可生成物流运单信息的PDA条形码，物品发货单位(如商家)可以将生成的物流运单PDA条形码打印并粘贴于物品包裹上。服务器同时生成取货验证码，将运单信息连同取货验证码通过短信等形式发送给收货人，将运单信息发送给发货人(如商家)。
步骤103，将物流运单广播给发货区的配送人员以供抢单。
在本实施例中，服务器向发货区的配送人员广播物流运单并提供一抢单时间，以供发货区的配送人员进行抢单。其中，广播可以通过将物流运单分发到发货区的运单信息公板上等多种形式以实现物流运单的推送。发货区的配送人员接收到物流运单的广播消息，进行抢单。
其中，抢单条件可以包括：配送人员任务状态和配送人员当前的配送量没有超过预定量、配送人员与配送商店地址的距离较近以及配送人员的平均或预计派送时间较短、当前配送单紧急程度、剩余配送量、是否有超出预定时间的配送单等，也可以是以上部分或全部因素综合构成的抢单条件。其中配送人员的位置可根据已知的定位技术来定位，例如本申请人的中国专利申请201610591099.6公开的室内定位技术。本发明对此不作限制。配送人员的平均配送时间、配送人员的配送量和当前位置都可实时传送并存储在服务器中。服务器可以根据配送人员的当前位置估计配送人员与发货区的距离，和根据发货区与配送(目标)地点的距离及配送人员配送量、以及配送人员平均配送时间等来综合判断哪个配送人员更符合条件；或者也可通过一种竞争算法，按所有配送人员的上述信息实时值分别进行排序后，排序在前的配送人员为抢单成功人员。可以根据实际情况或需要对抢单条件进行设置，本发明对此没有限制。
例如，下表是抢单条件的竞争算法的一个示例：
Figure PCTCN2017099304-appb-000001
上表中各参考条件项的优先顺序为：配送超时件数>紧急单数>与发货区距离>当前配送量>平均配送时间。即，可以设定的抢单条件为：先按配送超时件数多少排序，越少的排序越靠前，可以设定超时件数超过2件的配送人员即不符合抢单条件，直接从本次抢单中排除而不考虑其它的参考条件。配送超时件数满足抢单条件的，再考虑紧急单数，越少的排序越靠前，可以设定超过2件紧急单数的即不符合抢单条件。与发货区距离越远，排序越靠后。可以设定距离超过50米的不符合抢单条件。当前配送量越多，排序越靠后。可以设定超过5件的即不符合抢单条件。平均配送时间是对该配送人员以往配送时间(从接单到送达所用的时间)的统计数据，可以是所有配送时间的平均值，也可以是一周内的配送时间的平均值。
按符合上述抢单分配条件的配送人员的抢单时间先后，向最先发出抢单请求的配送人员发送确认信息，当收到对应的配送人员的确认信息后，将其对应的配送人员确定为抢单成功人员，抢单结束。同时提示其他参与抢单的配送人员抢单结束或直接关闭当前抢单任务提示。
在一些可选的实施例中，抢单过程还可以包括：服务器预先设定一个抢单时间阈值，例如3分钟。该抢单时间阈值也可以按需进行调整。如果在该抢单时间阈值范围内有抢单成功的人员则服务器将运单分配给抢单成功的配送人员；如果在抢单时间阈值范围内无人抢单则服务器关闭抢单通道，另行分配配送人员，如将运单分配给距离配送地址最近的配送人员或通过人工进行分配。
通过抢单可以较有效和合理地配置配送人员的工作和实现送货时间的优化。此外，提供了抢单时间阈值，配送人员可以自主选择适合自己的时间和行程的运单，使得配送人员可以顺路取件，减少了路上的奔波时间，提高了工作效率，也增加了收入。另外，通过抢单分配将运单信息通过互 联网与配送人员地理位置精准匹配，实现了物品配送人员的合理分配，加快了物品的配送效率，提高了配送服务的时效性。
步骤104，向抢单成功的发货区的配送人员发送提货单，所述提货单至少包括发货区地址和中转站地址。
其中，提货单是由服务器生成的信息，提货单中的信息主要包括发货人身份信息、发货地址、中转站地址、订单编号和运单编号等。提货单可通过多种方式发送给配送人员，本发明对此不作具体限制。例如可通过配送人员移动终端APP向配送人员进行推送。服务器将提货单发送给抢单成功的发货区的配送人员，由抢单成功的发货区的配送人员从发货区进行提货。例如可通过移动终端APP扫描物品上的物流运单的PDA条形码，与提货单上的信息进行匹配，匹配成功后，完成从发货区提货，然后将物品配送至中转站。
在本实施例中，服务器也可同时向中转站的管理人员推送一条中转信息，中转信息内容例如可包括订单编号，运单编号，发货区配送人员信息等。当抢单成功的发货区的配送人员将物品配送至中转站后，中转站的管理员可通过移动终端APP扫描物品上的物流运单的PDA条形码通过与中转信息进行匹配，匹配成功后，在中转站完成物品的交接。
在可选的实施例中，服务器将抢单成功的发货区的配送人员信息、订单编号、运单编号等信息推送给发货人,例如可通过发货人移动终端APP进行推送。
步骤105，响应于配送人员的提货确认反馈，将物流运单广播给所述收货区的配送人员以供抢单。
在本实施例中，服务器响应到发货区配送人员提货成功的反馈时，将物流运单广播给收货区的配送人员以供抢单。其中，广播可以通过将物流运单分发到收货区的运单信息公告板上等多种形式实现物流运单的推送。收货区的配送人员接收到物流运单的广播消息，进行抢单。其中抢单的分配条件与步骤103中抢单分配条件类似，在此不再赘述。
步骤106，向抢单成功的收货区的配送人员发送送货单，送货单至少包含中转站地址和收货地址。
在本实施例中，服务器向抢单成功的收货区的配送人员发送送货单，由 抢单成功的收货区的配送人员快速到达中转站进行物品交接取件后配送至收货地址。其中，送货单是由服务器基于物流运单信息生成的信息，送货单信息主要包括中转站地址、收货地址、收货人信息，订单编号以及运单编号。送货单发送给收货区的配送人员可以通过多种方式实现，本发明对此不作具体限制。例如可通过配送人员移动终端APP进行推送。
在可选的实施例中，服务器将抢单成功的收货区的配送人员信息、订单编号以及运单编号等信息通过短信等方式推送给收货人。
这里需要说明的是，物品的发货区与收货区也可能位于同一区域。此时物品无需中转，由抢单成功的发货区的配送人员直接将物品配送至收货人，即由同一配送人员同时完成物品的提货与送货。
本发明实施例提供的物品的物流控制方法，是一种新型的冠状结构的物流配送方式，可以保证商品快速及时的到达用户手中。该方法集各渠道订单收集、整理、分发、推送及反馈等功能于一体，以冠状结构的物流方式实现了物品配送各区域范围内的灵活高效运转。此外，通过抢单方式明确配送人员的职能分工，跨区域物品通过中转站实现快速对接，极大提升了物品的配送速度，实现了物品有序高效的流转。
在一些可选的实施例中，还包括订单加急处理。例如服务器将订单设定一个优先级列表，通过对各个订单赋予相应的优先级，并对配送所有区域内的订单按优先级进行排序，对于优先级高的订单优先进行处理和物流配送。
通过冠状结构的物流运输方式，送货区的配送人员前去中转站交接物品，按区域广播物流运单，以供给定区域的配送人员抢单。优化了物品抢单的实现，实现了物品的快速有序流转，进一步提升了物品的配送速度。
在一些可选的实施例中，在步骤101之前，还包括：
采集用户的航班信息，所述航班信息包括：旅客信息，航班登机时间、登机口以及航班到达时间；
根据所述收货方式和所述航班信息确定所述收货人身份信息、所述收货地址和所述预计收货时间，当所述收货方式为本机场收货时，所述收货地址为登机口，所述预计收货时间为航班登机时间；当所述收货方式为跨机场收货时，所述收货地址为目的地机场出口处，所述预计收货时间为航班到达时 间后预定时间范围。
在一些可选的实施例中，将所述物流运单广播给所述发货区或收货区的配送人员以供抢单，包括：
根据抢单分配条件筛选配送人员；
按符合所述抢单分配条件的配送人员发出抢单请求的时间先后，向最先发出抢单请求的配送人员发送确认信息；
当收到最先发出抢单请求的所述配送人员的确认信息后，将最先发出抢单请求的所述配送人员确定为抢单成功人员，抢单结束。
其中，根据配送人员的配送超时件数、紧急单数、与发货区的距离、当前配送量以及平均配送时间按预定优先顺序确定所述配送条件。在一些可选的实施例中，在步骤101中，根据物品的订单信息，确定物品的收货区、发货区，包括：
步骤1010，根据物品的订单信息，确定物品的源所在区和收货区；
步骤1011，获取源所在区和收货区之间的至少一个中转站中的仓储信息；
如果中转站中都未储备该物品，则将物品的源所在区确定为发货区。
步骤1012，若仅存在一个中转站中储备有该物品，则将中转站确定为发货区，
若存在多个中转站中储备有该物品，则将其中距离收货区最近的中转站确定为发货区。
服务器可以预先设定若干个特定点中转站，所谓特定点中转站可以为一个智能仓库。服务器根据配送区域范围内历史物品的配送记录中的高频物品，预先储存在该高频物品的高频配送区域对应的中转站。所谓高频物品是指物品的配送频率高于预设的物品配送频率阈值。所谓高频配送区域是指高频物品相应的相同收货区域的个数大于预设的高频配送区域阈值。例如，物品配送频率阈值设定为1000次/周，物品高频配送区域阈值设定为300个，即将一周内某件物品的配送次数达到1000次的物品确定为高频物品，将该高频物品的相同收货区域的个数达到300个的区域确定为高频配送区域。也可将各物品的配送频率由高到低进行排序，以排序在前的部分(如10％)物品作为 高频物品。该比例可以根据中转站的容量等选择。这样，通过将物品预选存储在特定点中转站中，实现了智能分配，进一步优化了发货区的确定，从而达到快速配送的效果。
这里需要说明的是，也可以直接从特定点中转站进行发货。这种情况下也无需中转，直接由抢单成功的收货区的配送人员完成从中转站取货并配送至收货地址。
在一些可选的实施例中，物品为机场内各商铺销售的商品，物品的配送区域为机场各区域。在本实施例中，还提供一种商品服务终端，其可分布于机场各区域范围内。用户可以不用亲自前往商铺，可以通过商品服务终端、对应的PC商场、微信商场以及手机APP商场等多种渠道购买商品，生成相应商品订单。商品服务终端可以通过扫描登机牌等方式获取用户的出行信息，从而确定物品的收货地址和预计收货时间。
例如，旅客在某一机场通过机场提供的商品服务终端，扫描登机牌，选购机场商铺内的商品，选择收货方式后生成订单，服务器获取旅客出行的航班信息，例如旅客信息、航班登机时间、登机口、目的地以及航班到达时间，并根据旅客选择的商品和收货方式，根据获取的旅客的航班信息自动填写其所购商品的收货地址和预计收货时间，即商品的收货地址默认为登机口，预计收货时间根据旅客选择的收货方式而确定。图2为根据图1所示的方法，当收货地址为机场登机口时，用户所购的机场商铺内的物品物流的流转流程图。其中，提货区域即为发货区，送货区域即为收货区，提货人员为发货区抢单成功的配送人员，送货人员为收货区抢单成功的配送人员。
在一些可选的实施例中，还为用户提供了其它收货方式，如自提货或快递到指定地点等。用户可以根据自身需求选择其它的收货方式。自提货可包括，例如：自提柜自提货、特定点中转站自提货以及商家自提货等。本发明对此不作限制。当选择商家自提货时，服务器提供导航到店服务，当选择快递到指定地方时，服务器还可以提供其它合作的快递公司，如顺丰快递。通过为用户提供多种配送方式，极大方便了用户。
在另一些可选的实施例中，服务器负责监控订单的状态，并可将更新的状态通过发送短信等形式反馈给用户。例如，当生成物流运单后，订单状态 为待发货；配送人员抢单成功后，订单状态为配送中；当用户收货后，订单状态为完成配送。通过将订单状态及时反馈给用户，方便用户了解物品的物流进展情况，极大地提升了用户的使用体验。
进一步参照图3，其示出了本发明另一实施例提供的一种物品的物流控制方法流程图。
如图3所示，一种物品的物流控制方法可包括以下步骤：
步骤301，根据物品的订单信息，确定物品的收货区、发货区。
在本实施例中，服务器根据物品的订单信息，确定物品的收货区、发货区。其中订单信息可包括如订单编号，订单生成时间，价格，数量，规格，收货方式，收货地址和预计收货时间等。物品为需要经物流从一个区域(即发货区)配送到另一个区域(即收货区)的任意物品，例如用户购买的商品。物品的配送区域可以按多种方式进行划分，例如可以根据物品配送区域实际的地理环境或区域内的物品的订单数量进行划分。每个区域设定一个区域编码，并为每个区域分配一定数量的配送人员，每个区域的配送人员中一名为组长，其他为组员。此外，在每两个相邻小区域之间设立一个中转站，每个中转站可配置一名管理员。一般情况下，物品的发货区和收货区位于不同的区域，需要经过介于收货区和发货区之间的中转站中转才能送达。
步骤302，确定收货区和发货区具有最短距离/时间的配送路径，根据确定的最短距离/时间配送路径，确定收货区和发货区之间的中转站。
在本实施例中，服务器根据所确定的收货区和发货区确定一条最短距离或时间配送路径，实现高效配送。其中最短距离或时间配送路径的确定方式可以采用现有技术实现，例如中国专利申请公开CN103376103A(申请日：2012-04-18，发明名称：一种室内智能定位导航方法)，中国专利申请公开CN 104463761 A(申请日2014-11-17，发明名称：一种机场移动自助服务方法和系统)以及中国专利申请公开CN105118015 A(申请日：2015-09-21，发明名称：用于公共场所的信息提示方法及移动服务终端)中所公开的技术方案，其全文结合在本申请中作为参考。中转站默认为接近发货区位置的中转站。
步骤303，至少基于所确定的收货区和发货区，生成物流运单。
步骤304，将所述物流运单广播给发货区的配送人员以供抢单。
步骤305，向抢单成功的发货区的配送人员发送提货单，所述提货单至少包括发货区地址和中转站地址。
步骤306，响应于配送人员的提货确认反馈，将物流运单广播给所述收货区的配送人员以供抢单。
步骤307，向抢单成功的收货区的配送人员发送送货单，送货单至少包含中转站地址和收货地址。
其中，步骤303至步骤307与图1中的步骤102至步骤106基本相同，图1中对步骤102至步骤106的解释和说明同样适用于图3中的步骤303至步骤307，在此不再赘述。
在一些可选的实施例中，方法还包括将与步骤302中确定的最短距离/时间配送路径关联的预估配送时间、安全送达时长以及订单送达截止时间推送至抢单成功的收货区的配送人员，具体包括：
利用预计收货时间与安全缓冲时间，确定订单送达截止时间，订单送达截止时间＝预计收货时间-安全缓冲时间；
利用订单送达截止时间与订单生成时间，确定安全送达时长，安全送达时长＝订单送达截止时间-订单生成时间；
将与具有最短距离/时间配送路径关联的预估配送时间、安全送达时长以及订单送达截止时间推送至抢单成功的收货区的配送人员；
其中，在物流未完成前，预计收货时间能够由用户自定义更新或根据实际可收货时间动态更新，安全缓冲时间根据最短距离/时间配送路径中的实时交通信息或待处理运单量动态更新。
例如，物品以用户购买的机场商铺内的商品为例，此时，物品的配送区域为机场各区域，预计收货时间为用户通过例如商品服务终端扫描登机牌时服务器采集的航班登机时间/航班到达时间。订单送达截止时间＝航班登机时间/航班到达时间-安全缓冲时间；安全送达时长＝订单送达截止时间-订单生成时间。其中，航班登机时间/航班到达时间会根据航班实际飞行状态实时动态变化。比如，当航班发生延误时，航班登机时间/航班到达时间也相应调整延后，则预计收货时间也相应延后，若航班正常无延误，则航班登机时间/航班到达时间不发生变化。相应地，预计收货时间也不发生变化。安全缓冲时间 可以根据航班飞抵机场环境的复杂程度智能化调整更新。例如，当监测到当前机场候机区人流量大，或者存在区域管控，或者当前订单量大时，则安全缓冲系数相应变小。安全缓冲时间要控制在一定时间阈值范围内，例如10-20min。
在一些可选的实施例中，在步骤307后，所述方法还包括：
在订单送达截止时间之前，获取收货人的位置信息；
根据收货人相对于收货地址的运动趋势和/或距离，确定是否向抢单成功的收货区的配送人员发送送货指令。
这里，收货人的位置信息为收货人的地理位置信息，位置信息根据获取收货人所持移动终端的地理位置信息而确定，其可采用本领域技术人员已知的技术手段来实现，例如可通过基站定位或卫星定位，或基站、卫星定位的混合算法，或室内定位方法等多种手段来实现，本发明对此不作限制。根据收货的位置信息的变化判断收货人相对于收货地址的运动趋势和/或距离，当收货人正朝向收货地址移动和/或在距收货地址一定距离范围内移动时，或在移动地址保持静止时，向抢单成功的收货区的配送人员发送送货指令，以提醒抢单成功的送货区的配送人员进行物品的配送。其中送货指令可通过配送人员移动终端APP推送等形式来实现。
这样，通过图3提供的方法，通过智能规划配送路径，订单安全送达时长的动态实时更新，结合智能匹配送货时机的确定，有益于配送人员合理安排配送时间，有效提升了物品的配送效率。
为了使本领域技术人员更好地理解本发明，以下结合具体的应用场景对本发明的方案进行解释和说明。
假设用户为要从一个机场飞往另一个机场的旅客。旅客从城市A机场出发，飞抵目的地城市B机场，即A机场为旅客的出发地，B机场为旅客的目的地。A机场和B机场按照机场候机楼的地理环境，可以分为相连通区域以及相隔离的独立区域(比如，国际区域)。在相连通区域根据机场商铺的商品订单总数量，将其划分为若干区域，为每个区域设定区域编码，并配置配送人员。如A机场可划分为M个区域，其中M>1,则A机场的各区域可表示为Ai,其中1≤i≤M。同理B机场可划分为N个区域，其中N>1,则A机场的 各区域可表示为Bj,其中1≤j≤N。如图4所示，示出了广州白云机场候机区的区域划分示意图。其中，将机场候机区相连通区域划分成不同区域的方法为，每个区域配置一定数量的配送人员，例如3-4名，假定每名配送人员每天可以配送80-120单商品，则每个区域的商铺商品订单总数量为240-480。其中，每个区域设置的配送人员中一名为组长，其他为组员。并在每两个相邻区域之间设立一个中转站，每个中转站配置一名管理员。其中，当某个区域内运营的商品订单数量达到压力上限，例如超过480单时，则将该区域再按照上述相同方法进行再划分。旅客可以购买A机场和B机场商铺内的商品。在A机场和B机场的不同区域内设置一数量的商品服务终端，旅客可以通过A机场提供的商品服务终端进行下单或通过对应的PC商城、微信商城以及手机APP商城等不同渠道进行下单。图5示出了旅客在A机场购买B机场内的商品选择在B机场收货的物流流程，图6示出了旅客购买A机场内的商品选择在A机场配送区域内的特定中转站自提货的流程。
如图5所示，旅客在A机场购买B机场内的商品选择在B机场收货的物流流程为：
步骤501，旅客通过A机场提供的某一商品服务终端，扫描登机牌，服务器获取旅客的航班信息。其中，旅客的航班信息包括：航班登机时间、登机口、目的地以及航班到达时间等。
步骤502，旅客通过商品服务终端选购B机场店铺内的商品并生成订单，旅客完成所生成订单的支付。旅客可以采用网上支付如支付宝、微信支付等多种方式完成支付。其中，订单信息内容主要包括订单编号，订单生成时间，价格，数量，规格，收货方式，收货地址和预计收货时间等，其中收货方式，收货地址和预计收货时间为服务器根据所购商品所在区域以及获取的旅客的航班信息自动填写。这里，服务器根据旅客所购商品所在区域默认将收货方式填写为“机场收货”，送货地址为目的地地址，即B目的地机场出口处。如果旅客选购的商品为A机场的商品则收货地址为A机场的登机口地址。同时服务器将订单的预计收货时间填写为航班到达时间后预定时间范围(如果选购的是A机场商品则为航班登机时间)。
步骤503，服务器确定旅客所购商品的发货区，这里B1表示。订单收货地址所在的B机场到达口所在的区域即为收货区，这里用BN表示，其中N> 1。发货区B1的确定步骤如下：
首先，根据商家接收到的订单信息，服务器确定旅客所购商品的源所在地B0和收货区BN，其中所购商品的源所在地B0可以为商品的原始存储仓库；
然后，服务器获取源所在地B0和收货区BN之间的至少一个中转站中的仓储信息；
若仅存在一个中转站中储备有旅客所购商品，则将该中转站确定为发货区B1，
若存在多个中转站中储备有旅客所购商品，则将其中距离收货区最近的中转站确定为发货区B1；
若在中转站中没有找到该商品，则将B0确定为发货区。
步骤504，服务器根据所确定的收货区BN和发货区B1,生成相应的运单信息，运单信息包括发货地址、邻近发货区B1的中转站地址、收货地址、商家联系方式、用户联系方式、物流平台联系方式、订单编号以及运单编号等。运单信息通过运单编号唯一标识。同时生成包含运单信息的运单PDA条形码以及取货验证码。商家打印运单PDA条形码，对旅客所购的商品进行打包，并将PDA条形码贴于商品包裹上。服务器更新订单状态为待发货，通过商品服务终端向旅客反馈订单的状态信息。
步骤505，服务器将生成的运单信息连同取货验证码以短信方式推送给旅客用户，将生成的运单信息通过移动终端APP推送给商家。
步骤506，服务器确定发货区B1以及收货区BN具有的最短配送路径。最短配送路径确定步骤可参照图3方法实现。
步骤507，服务器将运单信息推送到B1区域运单信息公板上以供抢单，所有在B1区域内的配送人员都可以自由抢单，这里，抢单通过配送人员移动终端APP来完成，服务器接收反馈的抢单信息并确定抢单成功的配送人员。B1区域内的所有配送人员的抢单过程具体实现为：首先，服务器预先设定一个抢单时间阈值，例如3分钟，该抢单时间阈值也可以按需进行调整。如果在该抢单时间阈值范围内有抢单成功的人员则服务器将运单分配给抢单成功的配送人员；如果在抢单时间阈值范围内无人抢单则服务器关闭抢单通道，由B1区域组长负责分配配送人员。服务器生成提货信息并通过移动终端APP推送给最终确定的配送人员，提货信息主要包括商家联系方式，发货 地址，中转站地址，订单编号和运单编号等。最终确定的配送人员前去发货地址通过移动终端APP扫描运单匹配成功后,完成提货并配送至邻近B1区域的中转站。服务器将订单状态更新为配送中，并通过商品服务终端更新显示订单状态。
同时，服务器将确定的B1区域内的配送人员联系方式、订单编号、运单编号等信息通过移动终端APP推送给商家。
步骤508，当发货区B1配送人员前去商品的发货地址通过移动终端APP扫描运单匹配成功并完成提货后，服务器将运单信息推送到BN区域运单信息公板上以供抢单；所有在BN区域内的配送人员都可以自由抢单，配送人员的确定方式与发货区相同，此处不再赘述；
同时，服务器将确定的BN区域内的配送人员的联系方式、订单编号以及运单编号等信息通过短信推送给旅客用户。
步骤509，当发货区B1配送人员将商品配送至邻近B1区域的中转站时，服务器生成该商品的中转信息，其主要包括订单编号，运单编号，B1区域的配送人员联系方式、BN区域的配送人员联系方式等，并将其通过移动终端APP推送给中转站管理人员，该中转站管理员通过移动终端APP扫描运单匹配成功，完成商品的交接。
步骤510，服务器根据当前订单状态向抢单成功的BN区域内的配送人员实时推送与配送路径关联的商品的预估配送时间、订单送达截止时间、安全送达时长以及送货时机匹配的结果。其中，商品的预估配送时间、订单送达截止时间、安全送达时长的确定可根据图3中的方法来确定。送货时机匹配的结果可根据图3中的方法来确定。
步骤511，服务器向抢单成功的BN区域内的配送人员发送送货信息，送货信息主要包括中转站地址、收货地址、用户联系方式，订单编号以及运单编号等，并将其通过最终确定BN区域内的配送人员移动终端APP发送给最终确定的配送人员。最终确定的配送人员前去邻近发货区的中转站交接物品，并在安全送达时长范围内将物品送至用户手中。
步骤512，旅客用户提供取货验证码，配送人员通过移动终端APP验证取货验证码，完成配送。服务器将订单状态更新为完成配送，并通过商品服务终端更新显示订单状态。
图6为本发明另一实施例提供的一种物品的物流控制方法的具体实施过程流程图。如图6所示，旅客在A机场购买A机场内的商品选择在A机场特定中转站自提货的物流流程为：
步骤601，旅客通过A机场提供的某一商品服务终端，扫描登机牌，服务器获取旅客的航班信息。其中，旅客的航班信息包括：航班登机时间、登机口、目的地以及航班到达时间等。
步骤602，旅客通过商品服务终端选购A机场店铺内的商品生成订单，并完成所生成订单的支付。其中，订单信息内容主要包括订单编号，订单生成时间，价格，数量，规格，收货方式，收货地址和预计收货时间等。
步骤603，旅客选择收货方式为特定点中转站自提货，服务器提供特定点中转站列表以供用户选择，根据旅客选择确定的中转站自动填写订单的收货地址为中转站地址，预计收货时间为航班登机时间。
步骤604，服务器将生成的订单信息以短信方式推送给旅客用户，将生成的订单信息通过移动终端APP推送给商家。其中，推送给旅客的订单信息内容包括订单的价格、数量、规格、订单编号、收货地址，平台联系方式以及取货验证码等。推送给商家的订单信息内容包括订单的价格、数量、规格、订单编号、收货人联系方式以及平台的联系方式等。服务器将订单状态更新为待收货，并通过商品服务终端更新显示订单状态。
步骤605，旅客前往收货地址，提供取货验证码完成收货。服务器将订单状态更新为完成配送，并通过商品服务终端更新显示订单状态。
图7为本发明一实施例提供的一种物品的物流控制系统的结构示意图。该系统可执行上述实施例所述的物品的物流控制方法，并配置在电子设备(例如服务器)中。
如图7所示，物品的物流控制系统700包括，
订单处理模块701，用于根据物品的订单信息，确定物品的收货区、发货区、以及位于收货区和发货区之间的中转站，订单信息至少包括订单生成时间、收货人身份信息、收货方式、收货地址和预计收货时间；
运单处理模块702，用于至少基于订单处理模块所确定的收货区和发货区，生成物流运单；和
运单推送模块703，用于
将物流运单广播给发货区的配送人员以供抢单；
向抢单成功的发货区的配送人员发送提货单，提货单中至少包含发货区地址和中转站地址；
响应于配送人员的提货确认反馈，将物流运单广播给收货区的配送人员以供抢单；
向抢单成功的收货区的配送人员发送送货单，送货单中至少包含中转站地址和收货地址。
其中，订单处理模块701还包括发货区确定组件7011，其用于：
根据物品的订单信息，确定物品的源所在区和收货区；
获取源所在区和收货区之间的至少一个中转站中的仓储信息；
若存在一个中转站中储备有物品，则将中转站确定为发货区，
若存在多个中转站中储备有所述物品，则将多个中转站中距离收货区最近的中转站确定为发货区。
图8为本发明另一实施例提供的一种物品的物流控制系统的结构示意图。该系统可执行上述实施例所述的物品的物流控制方法，并配置在电子设备(例如服务器)中。
如图8所示，物品的物流控制系统800包括：订单处理模块801，运单处理模块802，运单推送模块803。订单处理模块包括发货区确定组件8011配送路径确定组件8012，运单推送模块803包括配送时间提醒组件8031以及送货时机匹配组件8032。其中，订单处理模块801，运单处理模块802以及运单推送模块803可参照图7中相应的订单处理模块701，运单处理模块702以及运单推送模块703的相关描述，发货区确定组件8011可参照图7中相应的发货区确定组件7011的相关描述，在此不再赘述。
其中，配送路径确定组件8012用于：
根据物品的订单信息，确定物品的收货区、发货区；
基于收货区和发货区之间的交通信息，确定最短距离/时间配送路径；
至少利用所确定的最短距离/时间配送路径，确定与之匹配的中转站。
其中，配送时间提醒组件8031用于，
利用预计收货时间与安全缓冲时间，确定订单送达截止时间；
利用订单送达截止时间与订单生成时间，确定安全送达时长；
将与最短距离/时间配送路径关联的预估配送时间、安全送达时长以及订单送达截止时间推送至抢单成功的收货区的配送人员；
其中，在物流未完成前，预计收货时间能够由用户自定义更新或根据实际可收货时间动态更新，安全缓冲时间根据最短距离/时间配送路径中的实时交通信息或待处理运单量动态更新。
其中，送货时机匹配组件8032用于：
在订单送达截止时间之前，获取收货人的位置信息；
根据收货人相对于收货地址的运动趋势和/或距离，确定是否向抢单成功的收货区的配送人员发送送货指令。
以上所述的各个系统以及方法中涉及的服务器均可以为一个服务器或者服务器集群，其中上述每一个模块/组件也可以是单独的服务器或者服务器集群，此时，上述模块/组件之间的交互表现为各模块/组件所对应的服务器之间的交互。
本发明实施例提供了一种非易失性计算机存储介质，所述计算机存储介质存储有计算机可执行指令，该计算机可执行指令可执行上述任意方法实施例中的物品的物流控制方法。
作为一种实施方式，根据本发明的非易失性计算机存储介质存储有计算机可执行指令，所述计算机可执行指令设置为：
根据物品的订单信息，确定物品的收货区、发货区、以及位于收货区和
发货区之间的中转站，订单信息至少包括订单生成时间、收货人身份信息、收货方式、收货地址和预计收货时间；
至少基于所确定的收货区和发货区，生成物流运单；
将物流运单广播给发货区的配送人员以供抢单；
向抢单成功的发货区的配送人员发送提货单，提货单中至少包含发货区地址和中转站地址；
响应于配送人员的提货确认反馈，将物流运单广播给收货区的配送人员以供抢单；
向抢单成功的收货区的配送人员发送送货单，送货单中至少包含中转站地址和收货地址。
作为一种非易失性计算机可读存储介质，可用于存储非易失性软件程 序、非易失性计算机可执行程序以及模块，如本发明实施例中的物品的物流控制方法对应的程序指令/模块(例如，订单处理模块701、运单处理模块702和运单推送模块703)。所述一个或者多个模块存储在所述非易失性计算机可读存储介质中，当被处理器执行时，执行上述实施例中的物品的物流控制方法。
非易失性计算机可读存储介质可以包括存储程序区和存储数据区，其中，存储程序区可存储操作系统、至少一个功能所需要的应用程序；存储数据区可存储根据用于物品的物流控制系统的使用所创建的数据等。此外，非易失性计算机可读存储介质可以包括高速随机存取存储器，还可以包括非易失性存储器，例如至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实施例中，非易失性计算机可读存储介质可选包括相对于处理器远程设置的存储器，这些远程存储器可以通过网络连接至用于物品的物流控制系统。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。
本发明实施例还提供一种计算机程序产品，所述计算机程序产品包括存储在非易失性计算机可读存储介质上的计算机程序，所述计算机程序包括程序指令，当所述程序指令被计算机执行时，使所述计算机执行上述任意方法实施例中的物品的物流控制方法。
图9是本发明一实施例提供的电子设备的结构示意图，如图9所示，该设备包括：
一个或多个处理器910以及存储器920，图9中以一个处理器910为例。
执行物品的物流控制方法的设备还可以包括：输入装置930和输出装置940。
处理器910、存储器920、输入装置930和输出装置940可以通过总线或者其他方式连接，图9中以通过总线连接为例。
存储器920为上述的非易失性计算机可读存储介质。处理器910通过运行存储在存储器920中的非易失性软件程序、指令以及模块，从而执行服务器的各种功能应用以及数据处理，即实现上述方法实施例的物品的物流控制方法。
输入装置930可接收输入的数字或字符信息，以及产生与存储器的物品 的物流控制系统的用户设置以及功能控制有关的键信号输入。输出装置940可包括显示屏等显示设备。
上述产品可执行本发明实施例所提供的方法，具备执行方法相应的功能模块和有益效果。未在本实施例中详尽描述的技术细节，可参见本发明实施例所提供的方法。
作为一种实施方式，上述电子设备包括：至少一个处理器；以及，与所述至少一个处理器通信连接的存储器；其中，所述存储器存储有可被所述至少一个处理器执行的指令，所述指令被所述至少一个处理器执行，以使所述至少一个处理器能够：
根据物品的订单信息，确定物品的收货区、发货区、以及位于收货区和
发货区之间的中转站，订单信息至少包括订单生成时间、收货人身份信息、收货方式、收货地址和预计收货时间；
至少基于所确定的收货区和发货区，生成物流运单；
将物流运单广播给发货区的配送人员以供抢单；
向抢单成功的发货区的配送人员发送提货单，提货单中至少包含发货区地址和中转站地址；
响应于配送人员的提货确认反馈，将物流运单广播给收货区的配送人员以供抢单；
向抢单成功的收货区的配送人员发送送货单，送货单中至少包含中转站地址和收货地址。
本发明实施例的电子设备可以多种形式存在，包括但不限于:
(1)移动通信设备:这类设备的特点是具备移动通信功能，并且以提供话音、数据通信为主要目标。这类终端包括:智能手机(例如iPhone)、多媒体手机、功能性手机，以及低端手机等。
(2)超移动个人计算机设备:这类设备属于个人计算机的范畴，有计算和处理功能，一般也具备移动上网特性。这类终端包括:PDA、MID和UMPC设备等，例如iPad。
(3)便携式娱乐设备:这类设备可以显示和播放多媒体内容。该类设备包括:音频、视频播放器(例如iPod)，掌上游戏机，电子书，以及智能玩具和便携式车载导航设备。
(4)服务器:提供计算服务的设备，服务器的构成包括处理器、硬盘、内存、系统总线等，服务器和通用的计算机架构类似，但是由于需要提供高可靠的服务，因此在处理能力、稳定性、可靠性、安全性、可扩展性、可管理性等方面要求较高。
(5)其他具有数据交互功能的电子装置。
以上所描述的装置实施例仅仅是示意性的，其中所述作为分离部件说明的单元可以是或者也可以不是物理上分开的，作为单元显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部模块来实现本实施例方案的目的。本领域普通技术人员在不付出创造性的劳动的情况下，即可以理解并实施。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到各实施方式可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件。基于这样的理解，上述技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来，该计算机软件产品可以存储在计算机可读存储介质中，如ROM/RAM、磁碟、光盘等，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行各个实施例或者实施例的某些部分所述的方法。
最后应说明的是：以上实施例仅用以说明本发明的技术方案，而非对其限制；尽管参照前述实施例对本发明进行了详细的说明，本领域的普通技术人员应当理解：其依然可以对前述各实施例所记载的技术方案进行修改，或者对其中部分技术特征进行等同替换；而这些修改或者替换，并不使相应技术方案的本质脱离本发明各实施例技术方案的精神和范围。

Claims (18)

  1. 一种物品的物流控制方法，包括：
    根据物品的订单信息，确定物品的收货区、发货区、以及位于所述收货区和所述发货区之间的中转站，所述订单信息至少包括订单生成时间、收货人身份信息、收货方式、收货地址和预计收货时间；
    至少基于所确定的收货区和发货区，生成物流运单；
    将所述物流运单广播给所述发货区的配送人员以供抢单；
    向抢单成功的发货区的配送人员发送提货单，所述提货单中至少包含发货区地址和中转站地址；
    响应于所述配送人员的提货确认反馈，将所述物流运单广播给所述收货区的配送人员以供抢单；
    向抢单成功的收货区的配送人员发送送货单，所述送货单中至少包含中转站地址和收货地址。
  2. 根据权利要求1所述的方法，其中所述收货方式包括本机场收货和跨机场收货，在所述根据物品的订单信息，确定物品的收货区、发货区、以及位于所述收货区和所述发货区之间的中转站之前，还包括：
    采集用户的航班信息，所述航班信息包括：旅客信息，航班登机时间、登机口、目的地以及航班到达时间；
    根据所述收货方式和所述航班信息确定所述收货人身份信息、所述收货地址和所述预计收货时间，当所述收货方式为本机场收货时，所述收货地址为登机口，所述预计收货时间为航班登机时间；当所述收货方式为跨机场收货时，所述收货地址为目的地机场出口处，所述预计收货时间为航班到达时间后预定时间范围。
  3. 根据权利要求1或2所述的方法，所述将所述物流运单广播给所述发 货区或收货区的配送人员以供抢单，包括：
    根据抢单分配条件筛选配送人员；
    按符合所述抢单分配条件的配送人员发出抢单请求的时间先后，向最先发出抢单请求的配送人员发送确认信息；
    当收到最先发出抢单请求的所述配送人员的确认信息后，将最先发出抢单请求的所述配送人员确定为抢单成功人员，抢单结束。
  4. 根据权利要求3所述的方法，其中根据配送人员的配送超时件数、紧急单数、与发货区的距离、当前配送量以及平均配送时间按预定优先顺序确定所述配送条件。
  5. 根据权利要求1或2所述的方法，其中，根据物品的订单信息，确定物品的收货区、发货区、以及位于所述收货区和所述发货区之间的中转站包括：
    根据物品的订单信息，确定物品的收货区、发货区；
    确定所述收货区和发货区具有最短距离或时间的配送路径；
    至少利用所确定的具有最短距离/时间的配送路径，确定与之匹配的中转站。
  6. 根据权利要求5所述的方法，其中，在物流未完成前，所述方法还包括：
    利用所述预计收货时间与安全缓冲时间，确定订单送达截止时间；
    利用所述订单送达截止时间与所述订单生成时间，确定安全送达时长；
    将与所述具有最短距离或时间的配送路径关联的预估配送时间、所述安全送达时长以及所述订单送达截止时间推送至抢单成功的收货区的配送人员；
    其中，在物流未完成前，所述预计收货时间能够由用户自定义更新或根据实际可收货时间动态更新，所述安全缓冲时间根据所述具有最短距离或时间的配送路径中的实时交通信息或待处理运单量动态更新。
  7. 根据权利要求6所述的方法，在向抢单成功的收货区的配送人员发送送货单后，还包括：
    在所述订单送达截止时间之前，获取所述收货人的位置信息；
    根据所述收货人相对于所述收货地址的运动趋势和/或距离，确定是否向抢单成功的收货区的配送人员发送送货指令。
  8. 根据权利要求1或2所述的方法，所述根据物品的订单信息，确定物品的收货区、发货区包括：
    根据物品的订单信息，确定物品的源所在区和收货区；
    获取所述物品的源所在区和所述收货区之间的至少一个中转站中的仓储信息；
    若存在一个中转站中储备有所述物品，则将所述中转站确定为发货区，
    若存在多个中转站中储备有所述物品，则将所述多个中转站中距离所述收货区最近的中转站确定为发货区。
  9. 一种非易失性计算机存储介质，存储有计算机可执行程序，所述计算机可执行程序用于执行上述权利要求1-8中任一项所述的方法。
  10. 一种计算机程序产品，所述计算机程序产品包括存储在非易失性计算机存储介质上的计算机程序，所述计算机程序包括程序指令，当所述程序指令被计算机执行时，使所述计算机执行上述权利要求1-8中任一项所述的方法。
  11. 一种电子设备，包括：
    至少一个处理器；以及，
    与所述至少一个处理器通信连接的存储器；
    其中，所述存储器存储有可被所述至少一个处理器执行的指令，所述指令被所述至少一个处理器执行，以使所述至少一个处理器：
    根据物品的订单信息，确定物品的收货区、发货区、以及位于所述收货区和所述发货区之间的中转站，所述订单信息至少包括订单生成时间、收货人身份信息、收货方式、收货地址和预计收货时间；
    至少基于所确定的收货区和发货区，生成物流运单；
    将所述物流运单广播给所述发货区的配送人员以供抢单；
    向抢单成功的发货区的配送人员发送提货单，所述提货单中至少包含发货区地址和中转站地址；
    响应于所述配送人员的提货确认反馈，将所述物流运单广播给所述收货区的配送人员以供抢单；
    向抢单成功的收货区的配送人员发送送货单，所述送货单中至少包含中转站地址和收货地址。
  12. 根据权利要求11所述的电子设备，其中所述收货方式包括本机场收货和跨机场收货，其中所述指令被所述至少一个处理器执行，以便在所述根据物品的订单信息，确定物品的收货区、发货区、以及位于所述收货区和所述发货区之间的中转站之前：
    采集用户的航班信息，所述航班信息包括：旅客信息，航班登机时间、登机口、目的地以及航班到达时间；
    根据所述收货方式和所述航班信息确定所述收货人身份信息、所述收货地址和所述预计收货时间，当所述收货方式为本机场收货时，所述收货地址为登机口，所述预计收货时间为航班登机时间；当所述收货方式为跨机场收货时，所述收货地址为目的地机场出口处，所述预计收货时间为航班到达时间后预定时间范围。
  13. 根据权利要求11或12所述的电子设备，其中所述至少一个处理器执行所述指令以便：
    根据抢单分配条件筛选配送人员；
    按符合所述抢单分配条件的配送人员发出抢单请求的时间先后，向最先发出抢单请求的配送人员发送确认信息；
    当收到最先发出抢单请求的所述配送人员的确认信息后，将最先发出抢单请求的所述配送人员确定为抢单成功人员，抢单结束。
  14. 根据权利要求13所述的电子设备，其中根据配送人员的配送超时件数、紧急单数、与发货区的距离、当前配送量以及平均配送时间按预定优先顺序确定所述配送条件。
  15. 根据权利要求11或12所述的电子设备，其中所述至少一个处理器执行所述指令以便：
    根据物品的订单信息，确定物品的收货区、发货区；
    确定所述收货区和发货区具有最短距离或时间的配送路径；
    至少利用所确定的具有最短距离或时间的配送路径，确定与之匹配的中转站。
  16. 根据权利要求15所述的电子设备，其中，其中所述至少一个处理器执行所述指令，以便在物流未完成前：
    利用所述预计收货时间与安全缓冲时间，确定订单送达截止时间；
    利用所述订单送达截止时间与所述订单生成时间，确定安全送达时长；
    将与所述具有最短距离或时间的配送路径关联的预估配送时间、所述安全送达时长以及所述订单送达截止时间推送至抢单成功的收货区的配送人 员；
    其中，在物流未完成前，所述预计收货时间能够由用户自定义更新或根据实际可收货时间动态更新，所述安全缓冲时间根据所述具有最短距离或时间的配送路径中的实时交通信息或待处理运单量动态更新。
  17. 根据权利要求16所述的电子设备，其中所述指令被所述至少一个处理器执行，以使在向抢单成功的收货区的配送人员发送送货单后：
    在所述订单送达截止时间之前，获取所述收货人的位置信息；
    根据所述收货人相对于所述收货地址的运动趋势和/或距离，确定是否向抢单成功的收货区的配送人员发送送货指令。
  18. 根据权利要求11或12所述的电子设备，其中所述至少一个处理器执行所述指令以便：
    根据物品的订单信息，确定物品的源所在区和收货区；
    获取所述物品的源所在区和所述收货区之间的至少一个中转站中的仓储信息；
    若存在一个中转站中储备有所述物品，则将所述中转站确定为发货区，
    若存在多个中转站中储备有所述物品，则将所述多个中转站中距离所述收货区最近的中转站确定为发货区。
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