EP0235498A2 - Dispositif et procédé de communication pour véhicules de location - Google Patents

Dispositif et procédé de communication pour véhicules de location Download PDF

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Publication number
EP0235498A2
EP0235498A2 EP86890334A EP86890334A EP0235498A2 EP 0235498 A2 EP0235498 A2 EP 0235498A2 EP 86890334 A EP86890334 A EP 86890334A EP 86890334 A EP86890334 A EP 86890334A EP 0235498 A2 EP0235498 A2 EP 0235498A2
Authority
EP
European Patent Office
Prior art keywords
user
switching unit
telephone
wagon
sector
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP86890334A
Other languages
German (de)
English (en)
Other versions
EP0235498A3 (en
EP0235498B1 (fr
EP0235498B2 (fr
Inventor
Balduin Norman-Audenhove
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg
Original Assignee
Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
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Application filed by Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg filed Critical Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg
Publication of EP0235498A2 publication Critical patent/EP0235498A2/fr
Publication of EP0235498A3 publication Critical patent/EP0235498A3/de
Publication of EP0235498B1 publication Critical patent/EP0235498B1/fr
Application granted granted Critical
Publication of EP0235498B2 publication Critical patent/EP0235498B2/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B13/00—Taximeters

Definitions

  • the invention relates to a device and a method for arranging wagons, in particular taxis, operating in a radio-detectable area, to users who can be connected by telephone to a central telephone system.
  • the number With the increase in the number of transfers in a certain unit of time, the number naturally also increases of the required personnel and to a certain extent also the space and equipment required, or - if the number of personnel is not increased - the length of time until an agency is established, which is both unwelcome and disadvantageous for the operators of such facilities and for the users is.
  • the object of the present invention is to design a device or a method of the type mentioned at the outset in such a way that the disadvantages mentioned are avoided and that a simple, fair, efficient and fast placement of the wagons to the users can be ensured in a largely automatic manner and as little as possible tied to the active cooperation of operators.
  • the central telephone system is connected to an automatic switching unit, that in the access area of the switching unit there is a user directory which is connected to it and can be called up according to telephone numbers and which contains the user directory for a specific one
  • the address belonging to the user telephone number contains the fact that the switching unit is connected via a transmission link to the radio control center which is connected to the wagons via transmitter and receiver, that a storage unit is provided which is connected to the switching unit and has at least one waiting memory for the freely registered wagons, and that in each wagon a display device for the addresses to be approached can be attached via the radio control center by the switching unit.
  • An automatic switching unit directly connected to the central telephone system which receives a telephone number directly from the user who calls and, for example, wishes to take a taxi, unless this is done by selecting a code - expediently, for. B. "0" - contact with a manual attendant is sought.
  • the switching unit can now very easily determine the relevant data, in particular, of course, the address to be reached, from the user directory - which can be imagined, for example, as a file, similar to a telephone book arranged according to telephone numbers.
  • the switching unit in the waiting memory calls up the wagon that is first in the queue and is then supplied with the address to be approached and any other user data via the radio control center or the radio data transmission transmitter controlled by it.
  • the driver of a taxi can use a monitor or an expression unit or the like within a very short time after the user has called already see the address to be reached and confirm the transfer via radio.
  • This makes it very easy, extremely fast, and in normal operation, in the best case scenario, does not require any personnel to send wagons to the user, which also ensures the advantage of a fair and random distribution of incoming orders for the operators of the wagons themselves .
  • An advantageous embodiment of the method according to the invention wherein the user is connected to the central telephone system via a digitally working telephone network, provides that in step a) the user is offered two different key figures, that in step b) the alternative b1) for the first of these indicators follows, and that in a further alternative step b3) at least part of the digital switching packet already containing the telephone number of the connected user is forwarded to the switching unit after the choice of the second code number, followed by steps c) to g).
  • an embodiment of the device according to the invention is very advantageous, according to which in the user directory for each user telephone number also an identification of a sector assigned to the respective address of the whole was recorded by radio baren area is included, the storage unit having separate waiting memory for each of these sectors.
  • a corresponding advantageous improvement for the method according to the invention is that in the step where the user directory is called up by the switching unit, the identification of a sector of the entire area assigned to the address is also determined and that in the step in which the waiting memory of the switching unit is called up, now the waiting memory containing the wagons available in the respective sector is called up in the order of their registration for this sector.
  • At least one feedback line is provided between the switching unit and the central telephone system, via which at least one connected sound reproduction device can be actuated, the output of which can be switched through to the user connected by telephone.
  • a further embodiment of the method according to the invention is very advantageous, according to which in the event that in the procedural step where the wagon truck that comes first in the called waiting memory is selected by the switching unit, no wagon driver is found in the waiting memory assigned to the respective sector , before the next step, the waiting memories of the neighboring sectors are called up in a predetermined order.
  • the switching unit in the event that in the procedural step where the wagon truck that comes first in the called waiting memory is selected by the switching unit, no wagon driver is found in the waiting memory assigned to the respective sector , before the next step, the waiting memories of the neighboring sectors are called up in a predetermined order.
  • the feedback of the expected travel time to the user can be made very easily dependent on this call of the waiting memories of the other sectors; the greater the distance of the sector, in the waiting memory of which at least one waiting wagon is finally found, from the sector to be approached, the greater the expected arrival time, which also allows, for example, the use of automatic tape announcements staggered at certain minute intervals or the like.
  • the device in the access area of the switching unit there is a related wagon directory with characteristics of all the wagons available for mediation, which if necessary takes into account certain details such as the size of the trunk, the presence of roof racks, Non smoking car or the like allowed. Furthermore, the use of the placement service by unauthorized vehicles can also be excluded in this way.
  • a billing directory which is connected to the switching unit and which contains data about the brokered loads for each wagon vehicle can be provided. In this way, the fee to be paid by the operators of the individual wagons to the operator of the switching device can be made automatically dependent on the switching that has actually taken place.
  • the switching unit can be connected to an input / output terminal, via which the content of the user directory, the wagon directory and the accounting directory can also be influenced.
  • the operator of the device according to the invention or the user of the method according to the invention can, on the one hand, intervene actively or in a controlling manner in the switching process and, on the other hand, carry out the necessary updating of the directories mentioned.
  • the central telephone system has a number recognition unit connected upstream of the automatic switching unit, the output of which is connected to a manual switching center.
  • This number recognition unit enables the user to be briefly mentioned at the beginning in connection with the method according to the invention, whether he wants to get to his wagon directly via the automatic switching unit without the intervention of an operator, or - for whatever reason - advice or otherwise strives for personal support from the placement center.
  • this recognition unit will respond to "0", since this is the first area code for other local networks, at least in most telephone systems, and is therefore usually eliminated as the telephone number of a user, for example from local taxis.
  • a code recognition unit can be connected upstream between the central telephone system and the automatic switching unit, which unit responds to short numbers that are not linked to a specific address.
  • short numbers for example from larger organizations, authorities or the like, which are not tied to a specific address, can be switched off by the automatic operator: for the respective user, of course, direct contact with the manual operator via the one discussed above remains Dial a specific identification number.
  • the display device in each of the wagons available for switching can also comprise a sector selection device which is connected back to the switching unit by radio. This enables, for example, the driver of a taxi in a heavily overcrowded sector to switch to another sector, of course being placed at the back of the queue there, but this can be more advantageous for only a few vehicles operating in this new sector.
  • a further embodiment of the invention is particularly advantageous, according to which the display device of each wagon is an output element for the current own place in the waiting memory of the selected sector has, since it can be used to immediately determine, for example, how many wagons are in the queue in their own sector before their own in the queue, whereby this information is immediately available again after switching to another sector. It would also be conceivable not to link this search for a cheaper waiting position directly with the change to another sector, but to enable the actual selection of the sector separately, which brings further advantages for the driver of the individual wagon.
  • the method according to the invention can finally be further developed according to a further proposal in that after the acceptance of the brokered wages by the respective wagon, the waiting memory reduced by the brokered wagon is reorganized, this reorganization of course also after changing one somewhere in the middle of the Queue in the waiting wagon can be carried to another sector.
  • the shortest possible closed queue in the respective queue results, which in particular greatly simplifies the above-mentioned information about the respective place in the queue and helps to save storage space.
  • the device shown for largely automatic switching of wagons consists essentially of a central telephone system 1, an automatic switching unit 2 connected to it, a user directory 3 connected to it, and a transmitter and receiver 5 connected via a transmission link 4 to the switching unit 2 with the wagons 6 to be switched in connection with the radio control center 7, and a storage unit 8 with waiting memories 9.
  • the wagon 6, in particular a taxi or the like, equipped with a radio transmitter / receiver in a manner not shown, is in the field of view with a display device 10 provided by the driver, which can be addressed via the radio connection from the switching unit 2.
  • a wagon directory 11 which is connected to the latter and which contains characteristic data contains all wagons 6 available for placement.
  • a billing directory 12 is connected to the switching unit 2, which contains data about the brokered loads for each wagon 6.
  • the central telephone system 1 essentially comprises a connection set-up unit 13, a "0" detection unit 14, a sound reproduction device 15, here with five individual tape stations TB 1 to TB 5, and a unit 16 to enable utilization of the in connection with digital dialing or Telephone traffic with the so-called switching package carried information about the caller - more on this later in the description of a switching process.
  • the telephone set 18 of a user can be connected to the central telephone system 1 via the external line 17, of which any number can of course also be provided if required.
  • a code recognition unit 26 the function of which will be discussed briefly later, and an interface module 19.
  • a manual switching center 20 is also connected to the "0" detection unit 14.
  • This switching center 20 can also be spatially accommodated together with an input / output terminal 21, which is connected directly to the switching unit 2 via a transmission line 22 and to control or influence the processes controlled by the switching unit 2 or the contents of the directories 3, 11, 12 allowed by an operator.
  • the storage unit 8 has a larger number of waiting memories 9, which corresponds to the number of sectors into which the operating area of the wagons 6, which can be ascertained by radio, is divided. It is irrelevant in the present context whether these individual sectors locally correspond, for example, to individual districts of a larger city or if they mean an arbitrary subdivision of the entire area.
  • the wagons 6 waiting in a sector freely for a user report via radio to the switching unit 2, with specific sectors usually being assigned a specific radio channel.
  • the waiting memory 9 belonging to the respective sector is filled up, the length of the waiting area queue will vary depending on the number of wagons available in each sector. This initially ensures that the available wagons are available ready for retrieval by sector via the storage unit 8.
  • the user directory 3 is constructed in the form of a file, essentially only the telephone numbers of the users being available as access parameters. It is possible to create a comprehensive user directory, which contains all potential users from the start - essentially all telephone owners in the operating area of the wagons - or a user directory which can only be added via terminal 21 upon special request or the like. For each of the user phone numbers obtained in one of the two ways, the associated address and the sector superior to this address are available in the user directory, although it would also be conceivable to manage the sector division to increase flexibility in a separate file, which is separate for each access could be addressed via the respective address.
  • special data or customer requests can be stored in the user directory 3, such as the request for a specific type of wagon in connection with a physical disability of the user, or the request for a non-smoking vehicle or the like.
  • the switching unit 2 automatically connects the user to the switching center 20 if no or insufficient user data appears (yet) in the user directory 3 for the telephone number entered by him.
  • the wagon directory 11 contains characteristic data of all wagons 6 available for mediation and thus enables the above-mentioned customer requests to be taken into account or vehicles not approved for mediation to be separated.
  • the user wishing to switch a wagon is selected by dialing the central telephone system 1 with his telephone set 18 via the outside line 17 first get to the unit 16, which remains inactive in the event that there is an analog dialing or telephone connection or simply switches on to the connection setup unit 13, which starts the tape recorder unit TB 1 via a line 23, which, for example, on tape Text "Please dial your own telephone number or” 0 "the operator” back to the telephone set 18. If a "0" is now dialed by the user on his telephone set 18, the "0" detection unit 14 addresses the manual switching center 20 via the line 24, from where advice or active support for the following wagon switching is obtained.
  • the "0" recognition unit 14 switches the connection to the code recognition unit 26.
  • short numbers to which no defined individual addresses can be assigned, are intercepted and the corresponding connections are also diverted to the manual switching center 20, for example in a manner not shown here.
  • the telephone number entered by the user is fed via the interface module 19 directly to the automatic switching unit 2, which first calls the user memory 3 and determines the associated user data - in particular address and sector identifier. With the sector identification, the wagon that is in the first place in the associated waiting memory 9 is then determined and - if there are no objections to the wagon-specific characteristic data from the wagon directory 11 - addressed directly via the radio control center 7 or the transmitter / receiver units 5.
  • the address to be reached is shown on the display device 10, which can be formed by a television monitor or a printer or the like. The driver of the wagon 6 can now press a confirmation button or the like to indicate that he accepts the brokered load, which in turn is reported back to the switching unit 2 by radio.
  • the billing directory 12 is also activated via the brokering unit 2, which adds the brokered load, for example, to an account of the operator of the respective wagon for billing.
  • the digital switching package also containing the telephone number of the calling set is recognized as such by the unit 16, which initially prevents the direct connection.
  • another tape text is used via line 27 - here only symbolized by the dashed division of TB 1 - started; e.g. B. "If you want a taxi to your own address, please dial” 99 "on your device. If you want a taxi to another address, please dial the corresponding phone number on your device. Otherwise, please dial with "0" the operator ".
  • the display device 10 of each wagon 6 can also comprise a sector selection device which is reconnected to the switching unit 2 by radio; Furthermore, an output element for one's own place in the waiting memory of the selected sector can also be provided on this display device 10 in a manner also not shown.
  • These two measures enable the driver of the wagon 6 to leave the queue of a relatively full sector from an unfavorable waiting position and to queue up in another sector in the queue 9.
  • this or the associated queue memory 9 is reorganized, which at any time control over the wagons pending in the waiting memory of each sector and thus an optimal utilization of the switching facility.
EP86890334A 1985-12-09 1986-12-04 Dispositif et procédé de communication pour véhicules de location Expired - Lifetime EP0235498B2 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
AT0356485A AT384707B (de) 1985-12-09 1985-12-09 Einrichtung zur vermittlung von lohnfuhrwerken
AT3564/85 1985-12-09

Publications (4)

Publication Number Publication Date
EP0235498A2 true EP0235498A2 (fr) 1987-09-09
EP0235498A3 EP0235498A3 (en) 1987-09-30
EP0235498B1 EP0235498B1 (fr) 1991-10-23
EP0235498B2 EP0235498B2 (fr) 1996-01-03

Family

ID=3552266

Family Applications (1)

Application Number Title Priority Date Filing Date
EP86890334A Expired - Lifetime EP0235498B2 (fr) 1985-12-09 1986-12-04 Dispositif et procédé de communication pour véhicules de location

Country Status (7)

Country Link
US (1) US4737977A (fr)
EP (1) EP0235498B2 (fr)
JP (1) JPS62137700A (fr)
AT (2) AT384707B (fr)
AU (1) AU583440B2 (fr)
CA (1) CA1266112A (fr)
DE (1) DE3682193D1 (fr)

Cited By (3)

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WO1994014291A1 (fr) * 1992-12-01 1994-06-23 Carlo Milani Appareil de distribution automatique d'appels entre des utilisatuers et un parc de stations mobiles par l'intermediaire d'une station centrale
WO1998033336A2 (fr) * 1997-01-28 1998-07-30 Mag. Wolfgang Mauer Gesellschaft Mbh Systeme de telecommunication de fournisseurs de services mobiles et vehicule pour ce systeme
EP1460871A2 (fr) * 1995-11-22 2004-09-22 Jarlab Jarl Larsson AB Système de télécommunication

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US6449480B1 (en) * 1995-10-26 2002-09-10 Nokia Mobile Phones Ltd. Radio telephone system
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US6756913B1 (en) 1999-11-01 2004-06-29 Mourad Ben Ayed System for automatically dispatching taxis to client locations
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KR100433734B1 (ko) * 2001-06-18 2004-06-04 이재욱 통신망을 이용한 택시 자동연결 서비스 방법
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Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1994014291A1 (fr) * 1992-12-01 1994-06-23 Carlo Milani Appareil de distribution automatique d'appels entre des utilisatuers et un parc de stations mobiles par l'intermediaire d'une station centrale
US5684860A (en) * 1992-12-01 1997-11-04 Milani; Carlo Apparatus for automatically distributing calls between users and a fleet of mobile stations through a central station
EP1460871A2 (fr) * 1995-11-22 2004-09-22 Jarlab Jarl Larsson AB Système de télécommunication
EP1460871A3 (fr) * 1995-11-22 2007-04-11 Jarlab Jarl Larsson AB Système de télécommunication
WO1998033336A2 (fr) * 1997-01-28 1998-07-30 Mag. Wolfgang Mauer Gesellschaft Mbh Systeme de telecommunication de fournisseurs de services mobiles et vehicule pour ce systeme
WO1998033336A3 (fr) * 1997-01-28 1998-10-22 Mag Wolfgang Mauer Ges Mbh Systeme de telecommunication de fournisseurs de services mobiles et vehicule pour ce systeme
AT408936B (de) * 1997-01-28 2002-04-25 Mag Wolfgang Mauer Ges M B H System zur telefonischen vermittlung von mobilen dienstleistungsanbietern

Also Published As

Publication number Publication date
DE3682193D1 (de) 1991-11-28
US4737977A (en) 1988-04-12
AU583440B2 (en) 1989-04-27
EP0235498A3 (en) 1987-09-30
EP0235498B1 (fr) 1991-10-23
AU6616686A (en) 1987-06-11
JPS62137700A (ja) 1987-06-20
EP0235498B2 (fr) 1996-01-03
AT384707B (de) 1987-12-28
CA1266112C (fr) 1990-02-20
ATA356485A (de) 1987-05-15
CA1266112A (fr) 1990-02-20
ATE68898T1 (de) 1991-11-15

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