EP0235498B1 - Dispositif et procédé de communication pour véhicules de location - Google Patents

Dispositif et procédé de communication pour véhicules de location Download PDF

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Publication number
EP0235498B1
EP0235498B1 EP86890334A EP86890334A EP0235498B1 EP 0235498 B1 EP0235498 B1 EP 0235498B1 EP 86890334 A EP86890334 A EP 86890334A EP 86890334 A EP86890334 A EP 86890334A EP 0235498 B1 EP0235498 B1 EP 0235498B1
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EP
European Patent Office
Prior art keywords
user
telephone
switching unit
unit
hackney
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
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EP86890334A
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German (de)
English (en)
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EP0235498A2 (fr
EP0235498B2 (fr
EP0235498A3 (en
Inventor
Balduin Norman-Audenhove
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Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg
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Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg
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Application filed by Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg filed Critical Funktaxi 3130 Vermittlungsgesellschaft Mbh und Co Kg
Publication of EP0235498A2 publication Critical patent/EP0235498A2/fr
Publication of EP0235498A3 publication Critical patent/EP0235498A3/de
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Publication of EP0235498B1 publication Critical patent/EP0235498B1/fr
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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B13/00—Taximeters

Definitions

  • the invention relates to a device for switching wagons, especially taxis, operating in a radio-detectable area to users who can be connected by telephone to a central telephone system, in which device the switching unit is connected via a transmission link to the radio control center which is connected to the wagons via transmitter and receiver connected is.
  • EP-A2-184067 has disclosed a mobile data terminal for taxi vehicles for the mutual transmission of information and instructions between a fixed center and a number of vehicles equipped with a data terminal.
  • the mobile data terminal consists of a combination of a central unit with an integrated taximeter module, program memory, data memory and input / output interfaces, as well as a send / receive terminal, a display terminal, a printer terminal, a reading module and a transmitter module installed in the taxi.
  • the aim of the invention is to avoid these disadvantages and to propose a device of the type mentioned at the beginning in which a customer can request a taxi directly.
  • the central telephone system is connected to an automatic switching unit, that in the access area of the switching unit there is a user directory which is connected to it and can be called up according to telephone numbers and which contains the user directory for a specific one
  • the address belonging to the user telephone number contains a storage unit which is connected to the switching unit and has at least one waiting memory for the freely registered wagons, and that in each wagon a display device for the addresses to be approached which can be actuated by the radio control center from the switching unit is attached.
  • An automatic switching unit directly connected to the central telephone system which receives a telephone number directly from the user who is calling and, for example, wants to take a taxi, unless this is done by selecting a code - expediently e.g. B. "0" - contact with a manual attendant is sought.
  • the switching unit can now very easily determine the relevant data, in particular, of course, the address to be reached, from the user directory - which can be imagined, for example, as a file, similar to a telephone book arranged according to telephone numbers.
  • the switching unit in the waiting memory calls up the wagon that is first there in the queue and is finally supplied with the address to be approached and any other user data via the radio control center or the radio data transmission transmitter controlled by it.
  • the driver of a taxi can already see the address to be approached on a monitor or a printout unit or the like within a very short time after the user calls and confirm the transfer by radio. It is thus a very simple, extremely fast and, in the best case, in normal operation, no need for personnel to mediate wagons to the users, which also ensures the advantage of a fair and random distribution of the incoming orders for the operators of the wagons themselves .
  • an embodiment of the device according to the invention is very advantageous, according to which in the user directory for each user telephone number also an identification of a sector assigned to the respective address of the entire area which can be detected by radio is included, the storage unit having separate waiting memories for each of these sectors.
  • a corresponding advantageous improvement for the method according to the invention is that in the step where the user directory is called up by the switching unit, the user directory is also called Identification of a sector of the entire area assigned to the address is determined and that in the step in which the waiting memory is called up by the switching unit, the waiting memory containing the wagons available in the respective sector is called up in the order of their registration for this sector .
  • At least one feedback line is provided between the switching unit and the central telephone system, via which at least one connected sound reproduction device can be actuated, the output of which can be switched through to the user connected by telephone.
  • a further embodiment of the method according to the invention is very advantageous, according to which in the event that in the procedural step where the wagon truck that comes first in the called waiting memory is selected by the switching unit, no wagon driver is found in the waiting memory assigned to the respective sector , before the next step, the waiting memories of the neighboring sectors are called up in a predetermined order.
  • the feedback of the expected travel time to the user can be made very easily dependent on this call of the waiting memories of the other sectors; the greater the distance of the sector, in the waiting memory of which at least one waiting wagon is finally found, from the sector to be approached, the greater the expected arrival time, which also allows, for example, the use of automatic tape announcements staggered at certain minute intervals or the like.
  • the device in the access area of the switching unit there is arranged a wagon directory with the characteristic data of all the wagons available for mediation, which if necessary takes into account certain details such as the size of the trunk, the presence of roof racks Non smoking car or the like allowed. Furthermore, the use of the placement service by unauthorized vehicles can also be excluded in this way.
  • a billing directory which is connected to the switching unit and which contains data about the brokered loads for each wagon vehicle can be provided. In this way, the fee to be paid by the operators of the individual wagons to the operator of the switching device can be made automatically dependent on the switching that has actually taken place.
  • the switching unit can be connected to an input / output terminal, via which the content of the user directory, the wagon directory and the accounting directory can also be influenced.
  • the operator of the device according to the invention or the user of the method according to the invention can, on the one hand, actively or controlively intervene in the switching process and, on the other hand, carry out the necessary updating of the directories mentioned.
  • the central telephone system has a number recognition unit connected upstream of the automatic switching unit, the output of which is connected to a manual switching center.
  • This number recognition unit enables the user to be briefly mentioned at the beginning in connection with the method according to the invention, whether he wants to get to his wagon directly via the automatic switching unit without the intervention of an operator, or - for whatever reason - advice or otherwise strives for personal support from the placement center.
  • this recognition unit will respond to "0", since this is at least in most telephone systems the first area code for other local networks and thus as the telephone number of a user, for example from local usually taxis is eliminated.
  • a code recognition unit can be connected upstream between the central telephone system and the automatic switching unit, which unit responds to short numbers that are not bound to a specific address.
  • short numbers for example from larger organizations, authorities or the like, which are not tied to a specific address, can be switched off by the automatic operator: for the respective user, of course, direct contact with the manual operator via the one discussed above remains Dial a specific identification number.
  • the display device in each of the wagons available for switching can also comprise a sector selection device which is connected back to the switching unit by radio. This enables, for example, the driver of a taxi in a heavily overcrowded sector to switch to another sector, of course being placed at the back of the queue there, but this can be more advantageous for only a few vehicles operating in this new sector.
  • a further embodiment of the invention is particularly advantageous, according to which the display device of each wagon has an output element for the current own place in the waiting memory of the selected sector, since it can be used, for example, to immediately determine how many wagons in the own sector before the own are in the queue in the queue, whereby after switching to another sector this information is immediately available again. It would also be conceivable not to link this search for a cheaper waiting position directly with the change to another sector, but to enable the actual selection of the sector separately, which brings further advantages for the driver of the individual wagon.
  • the method according to the invention can finally be further developed according to a further proposal in that after the acceptance of the brokered wages by the respective wagon, the waiting memory reduced by the brokered wagon is reorganized, this reorganization of course also after changing one somewhere in the middle of the Queue in the waiting wagon can be carried to another sector.
  • the shortest possible closed queue in the respective queue results, which in particular greatly simplifies the above-mentioned information about the respective place in the queue and helps to save storage space.
  • the device shown for largely automatic switching of wagons consists essentially of a central telephone system 1, an automatic switching unit 2 connected to it, a user directory 3 connected to it, and a transmitter and receiver 5 connected via a transmission link 4 to the switching unit 2 with the wagons 6 to be switched in connection with the radio control center 7, and a storage unit 8 with waiting memories 9.
  • the wagon 6, in particular a taxi or the like, equipped with a radio transmitter / receiver in a manner not shown, is in the field of view with a display device 10 provided by the driver, which can be addressed via the radio connection from the switching unit 2.
  • a wagon directory 11 Arranged in the access area of the switching unit 2 is also a wagon directory 11 which is connected to the latter and which contains characteristic data of all wagons 6 available for switching.
  • a billing directory 12 is connected to the switching unit 2, which contains data about the brokered loads for each wagon 6.
  • the central telephone system 1 essentially comprises a connection set-up unit 13, a "0" detection unit 14, a sound reproduction device 15, here with five individual tape stations TB 1 to TB 5, and a unit 16 to enable utilization of the in connection with digital dialing or Telephone traffic with the so-called switching package carried information about the caller - more on this later in the description of a switching process.
  • the telephone set 18 of a user can be connected to the central telephone system 1 via the external line 17, of which any number can of course also be provided if required.
  • a code recognition unit 26 the function of which will be discussed briefly later, and an interface module 19.
  • a manual switching center 20 is also connected to the "0" detection unit 14.
  • This switching center 20 can also be spatially accommodated together with an input / output terminal 21, which is connected directly to the switching unit 2 via a transmission line 22 and to control or influence the processes controlled by the switching unit 2 or the contents of the directories 3, 11, 12 allowed by an operator.
  • the storage unit 8 has a larger number of waiting memories 9, which corresponds to the number of sectors into which the operating area of the wagons 6, which can be ascertained by radio, is divided. It is irrelevant in the present context whether these individual sectors locally correspond, for example, to individual districts of a larger city or if they mean an arbitrary subdivision of the entire area.
  • the wagons 6 waiting in a sector freely for a user report via radio to the switching unit 2, with specific sectors usually being assigned a specific radio channel.
  • the queue 9 belonging to the respective sector is filled in the order in which the registrations are received, the length of the queue being different depending on the number of wagons available in each sector. This initially ensures that the available wagons are available ready for retrieval by sector via the storage unit 8.
  • the user directory 3 is constructed in the form of a file, essentially only the telephone numbers of the users being available as access parameters. It is possible to create a comprehensive user directory, which contains all potential users from the start - essentially all telephone owners in the operating area of the wagons - or a user directory which can only be added via terminal 21 upon special request or the like. For each of the user phone numbers obtained in one of the two ways, the associated address and the sector superior to this address are available in the user directory, although it would also be conceivable to manage the sector division to increase flexibility in a separate file, which is separate for each access could be addressed via the respective address.
  • special data or customer requests can be stored in the user directory 3, such as the request for a specific type of wagon in connection with a physical disability of the user, or the request for a non-smoking vehicle or the like.
  • the switching unit 2 automatically connects the user to the switching center 20 if no or insufficient user data appears (yet) in the user directory 3 for the telephone number entered by him.
  • the wagon directory 11 contains characteristic data of all wagons 6 available for mediation and thus enables the above-mentioned customer requests to be taken into account or vehicles not approved for mediation to be separated.
  • the user wishing to switch a wage vehicle will first reach unit 16 by dialing central telephone system 1 with his telephone set 18 via exchange line 17, which in the event that it is an analog dialing or
  • the telephone connection remains inactive or simply switches on to the connection setup unit 13, which starts the tape recorder TB 1 via a line 23, which for example transmits the text "Please dial your own telephone number or the switch” to the telephone set 18 on endless tape.
  • the "0" detection unit 14 addresses the manual switching center 20 via the line 24, from where advice or active support for the following wagon switching is obtained.
  • the "0" recognition unit 14 switches the connection to the code recognition unit 26.
  • short numbers to which no defined individual addresses can be assigned, are intercepted and the corresponding connections are also diverted to the manual switching center 20, for example in a manner not shown here.
  • the telephone number entered by the user is fed directly via the interface module 19 to the automatic switching unit 2, which first calls the user memory 3 and determines the associated user data - in particular address and sector identifier. With the sector identification, the wagon that is in the first place in the associated waiting memory 9 is then determined and - if there are no objections to the wagon-specific characteristics from the wagon directory 11 - addressed directly via the radio control center 7 or the transmitter / receiver units 5.
  • the address to be reached is shown on the display device 10, which can be formed by a television monitor or a printer or the like. The driver of the wagon 6 can now press a confirmation button or the like to indicate that he accepts the brokered load, which in turn is reported back to the switching unit 2 by radio.
  • the billing directory 12 is also activated via the brokering unit 2, which adds the brokered load, for example, to an account of the operator of the respective wagon for billing.
  • the digital switching package also containing the telephone number of the calling set is recognized as such by the unit 16, which initially prevents the direct connection.
  • another tape text is started via line 27 - here only symbolized by the dashed division of TB 1; e.g. B. "If you want a taxi to your own address, please dial” 99 "on your device. If you want a taxi to another address, please dial the corresponding phone number on your device. Otherwise, please dial with "0" the operator ".
  • the display device 10 of each wagon 6 can also comprise a sector selection device which is reconnected to the switching unit 2 by radio; Furthermore, an output element for one's own place in the waiting memory of the selected sector can also be provided on this display device 10 in a manner also not shown.
  • These two measures enable the driver of the wagon 6 to leave the queue of a relatively full sector from an unfavorable waiting position and to queue up in another sector in the queue 9.
  • this or the associated queue memory 9 is reorganized, which at any time control over the wagons pending in the waiting memory of each sector and thus an optimal utilization of the switching facility.
  • individual parts of the device shown can also be implemented in software without further notice, but this has no influence on the overall structure or the entire function of the device.
  • the individual parts of the device can also be spatially separated without problems, which is more expedient anyway for the radio control center or the associated transmitter / receiver units.
  • the connections between the individual modules of the facility can, for. B. on data lines, on radio links, or in other suitable ways. Not further dealt with here are e.g. B. Possibilities of direct radio connection from the switching center to the wagons, direct telephone connections to the switching center or the like.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Traffic Control Systems (AREA)
  • Selective Calling Equipment (AREA)
  • Medicines That Contain Protein Lipid Enzymes And Other Medicines (AREA)
  • Preparation Of Compounds By Using Micro-Organisms (AREA)
  • Automobile Manufacture Line, Endless Track Vehicle, Trailer (AREA)
  • Control Of Position, Course, Altitude, Or Attitude Of Moving Bodies (AREA)

Claims (15)

1. Dispositif de communication pour des véhicules de location, pour des taxis notamment, opérant dans une zone à portée de radio, au profit d'usagers reliables téléphoniquement à une installation centrale téléphonique, dispositif dans lequel, l'unité de communication (2) est, par l'intermédiaire d'une voie de transmission (4) reliée à la station directrice (7), elle-même en relation avec les véhicules (6), par l'intermédiaire d'émetteurs-récepteurs (5), caractérisé en ce que l'installation centrale téléphonique (1) est reliée à une unité automatique de communication (2), en ce que dans la zone d'accès de l'unité de communication (2), il est placé, relié à celle-ci, un répertoire d'usagers (3) pouvant être appelés par leur numéro de téléphone, répertoire qui renferme l'adresse afférente à un numéro déterminé de téléphone d'usager, en ce qu'une unité de mémoire (8) est prévue, qui est reliée à l'unité de communication (2) et qui présente au minimum une mémoire d'attente (9) pour les véhicules (6) annoncés libres et en ce que, pour les adresses vers lesquelles se diriger, un témoin (10), actionnable depuis l'unité de communication (2) par l'intermédiaire de la station directrice (7), est mis en place dans le véhicule (6).
2. Dispositif selon la revendication 1, caractérisé en ce que le répertoire d'usagers (3) renferme également, pour chaque numéro de téléphone d'usager, la caractérisation d'un secteur associé à chaque adresse, secteur de la zone totale à portée de radio, et en ce que l'unité de mémoire (8) présente des mémoires d'attente (9) disjointes pour chacun de ces secteurs pris isolément.
3. Dispositif selon la revendication 1 ou 2, caractérisé en ce qu'entre l'unité de communication (2) et l'installation centrale téléphonique (1), il est prévu au moins une voie en retour (25), par l'intermédiaire de laquelle peut être actionné au minimum un appareil de reproduction sonore (15), dont la sortie peut être connectée à l'usager relié téléphoniquement.
4. Dispositif selon l'une des revendications 1 à 3, caractérisé en ce que dans la zone d'accès de l'unité de communication (2), est placé, relié à celle-ci, un répertoire des véhicules (11) comportant les données caractéristiques de tous les véhicules de location (6) disponibles pour la communication.
5. Dispositif selon l'une des revendications 1 à 4, caractérisé en ce que, relié à l'unité de communication (2), est prévu un tableau de décompte (12), qui, pour chaque véhicule de location (6), contient des données concernant les transports commandés par téléphone.
6. Dispositif selon l'une des revendications 1 à 5, caractérisé en ce que l'unité de communication (2) est reliée à un terminal entrée-sortie (21), par l'intermédiaire duquel, il est possible de modifier le contenu du répertoire des véhicules (11) et celui du tableau des décomptes (12).
7. Dispositif selon l'une des revendications 1 à 6, caractérisé en ce que l'installation centrale téléphonique (1) présente une unité de reconnaissance de nombres (14) montée en série avec l'unité automatique de communication (2) et dont la sortie est reliée à un poste manuel de communication (20).
8. Dispositif selon l'une des revendications 1 à 7, caractérisé en ce qu'entre l'installation centrale téléphonique (1) et l'unité automatique de communication (2) est intercalée une unité de reconnaissance de codes (26), qui réagit à des nombres abrégés liés à une adresse non déterminée.
9. Dispositif selon l'une des revendications 2 à 8, caractérisé en ce que le témoin de chaque véhicule de location disponible pour la communication comporte également un dispositif de sélection des secteurs relié en retour par radio à l'unité de communication.
10. Dispositif selon la revendication 9, caractérisé en ce que le témoin de chaque véhicule de location présente un élément de sortie pour la place actuelle propre dans la mémoire d'attente du secteur choisi.
11. Procédé de communication pour un véhicule de location, pour un taxi notamment, opérant dans une zone à portée de radio, au profit d'usagers reliables téléphoniquement à une installation centrale téléphonique, caractérisé par les étapes suivantes :
a) l'usager est invité par un appareil de reproduction sonore se mettant en marche à l'établissement de la liaison téléphonique à choisir soit un nombre caractéristique sur son appareil téléphonique, soit le numéro de téléphone afférent à l'adresse vers laquelle se diriger,
b) le numéro choisi à la suite de cela est acheminé à une unité de reconnaissance, qui - selon le cas - provoque ce qui suit :
bt) si le nombre caractéristique a été choisi, l'usager est relié téléphoniquement à un poste manuel de communication, à partir duquel a lieu l'assistance ultérieure ;
b2) si un numéro de téléphone a été choisi, celui-ci est acheminé, par traitement électronique éventuellement, sur une unité automatique de communication

là-dessus, dans le cas de b2)
c) par l'intermédiaire de l'unité de communication, un répertoire d'usagers identifiables par les numéros de téléphone est interrogé et l'adresse afférente au numéro de téléphone sélectionné est communiquée avec éventuellement d'autres données sur l'usager ;
d) dans une unité de mémoire, une mémoire d'attente répertoriant les véhicules de location disponibles dans l'ordre de leur annonce est interrogée :
e) le véhicule de location en première position dans la mémoire d'attente interrogée est interpellé par radio à partir de l'unité de communication, avec les données concernant l'usager : et - étant admise l'acceptation du transport de location avec confirmation par radio -
f) par l'intermédiaire de l'unité de communication, un appareil de reproduction sonore, fournissant à l'usager téléphoniquement un avis de retour correspondant, est mis en route ; et
g) un tableau de décompte comportant les transports communiqués est complété par l'intermédiaire de l'unité de communication.
12. Procédé selon la revendication 11, l'usager étant relié par l'intermédiaire d'un réseau téléphonique travaillant en numérique avec l'installation centrale téléphonique, caractérisé en ce que dans l'étape a) deux nombres caractéristiques différents sont offerts à l'usager, en ce que dans l'étape b) l'alternative bi ) se rapporte au premier de ceux-ci et en ce que dans une autre étape alternative b3) résultant du choix du deuxième nombre caractéristique, une partie au moins du paquet numérique de communication contenant déjà le numéro de téléphone de l'usager relié est acheminée sur l'unité de communication, à la suite de quoi les étapes c) à g) suivent.
13. Procédé selon la revendication 11 ou 12, caractérisé en ce que dans l'étape c) la caractérisation d'un secteur de la zone totale associé à l'adresse est également communiquée en complément à partir du répertoire d'usagers et en ce que dans l'étape d) la mémoire d'attente, renfermant les véhicules de location disponibles dans chaque secteur dans l'ordre de priorité de leur annonce, est appelée pour ce secteur.
14. Procédé selon la revendication 13, caractérisé en ce que pour le cas où, dans l'étape d), aucun véhicule de location n'est trouvé dans la mémoire d'attente associée au secteur correspondant, avant l'étape e)
h) les mémoires d'attente des secteurs voisins sont interrogées dans l'ordre de priorité prédéterminé.
15. Procédé selon l'une des revendications 11 à 14, caractérisé en ce qu'en même temps que les étapes f) et g), la mémoire d'attente est remise à jour, amputée du véhicule concerné.
EP86890334A 1985-12-09 1986-12-04 Dispositif et procédé de communication pour véhicules de location Expired - Lifetime EP0235498B2 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
AT0356485A AT384707B (de) 1985-12-09 1985-12-09 Einrichtung zur vermittlung von lohnfuhrwerken
AT3564/85 1985-12-09

Publications (4)

Publication Number Publication Date
EP0235498A2 EP0235498A2 (fr) 1987-09-09
EP0235498A3 EP0235498A3 (en) 1987-09-30
EP0235498B1 true EP0235498B1 (fr) 1991-10-23
EP0235498B2 EP0235498B2 (fr) 1996-01-03

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ID=3552266

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Application Number Title Priority Date Filing Date
EP86890334A Expired - Lifetime EP0235498B2 (fr) 1985-12-09 1986-12-04 Dispositif et procédé de communication pour véhicules de location

Country Status (7)

Country Link
US (1) US4737977A (fr)
EP (1) EP0235498B2 (fr)
JP (1) JPS62137700A (fr)
AT (2) AT384707B (fr)
AU (1) AU583440B2 (fr)
CA (1) CA1266112C (fr)
DE (1) DE3682193D1 (fr)

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DE3682193D1 (de) 1991-11-28
US4737977A (en) 1988-04-12
EP0235498A2 (fr) 1987-09-09
CA1266112A (fr) 1990-02-20
ATE68898T1 (de) 1991-11-15
AT384707B (de) 1987-12-28
AU583440B2 (en) 1989-04-27
CA1266112C (fr) 1990-02-20
JPS62137700A (ja) 1987-06-20
EP0235498B2 (fr) 1996-01-03
ATA356485A (de) 1987-05-15
AU6616686A (en) 1987-06-11
EP0235498A3 (en) 1987-09-30

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