WO2011073212A1 - Verfahren zur ferndiagnose einer aufzuganlage und aufzuganlage zur durchführung des verfahrens - Google Patents

Verfahren zur ferndiagnose einer aufzuganlage und aufzuganlage zur durchführung des verfahrens Download PDF

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Publication number
WO2011073212A1
WO2011073212A1 PCT/EP2010/069671 EP2010069671W WO2011073212A1 WO 2011073212 A1 WO2011073212 A1 WO 2011073212A1 EP 2010069671 W EP2010069671 W EP 2010069671W WO 2011073212 A1 WO2011073212 A1 WO 2011073212A1
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WO
WIPO (PCT)
Prior art keywords
internet
elevator
elevator installation
signal processing
data
Prior art date
Application number
PCT/EP2010/069671
Other languages
German (de)
English (en)
French (fr)
Inventor
Gerhard Thumm
Thorsten Gessner
Original Assignee
Thyssenkrupp Aufzugswerke Gmbh
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=42110064&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=WO2011073212(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Thyssenkrupp Aufzugswerke Gmbh filed Critical Thyssenkrupp Aufzugswerke Gmbh
Priority to KR1020127012040A priority Critical patent/KR101394380B1/ko
Priority to RU2012130164/11A priority patent/RU2534830C2/ru
Priority to CN201080056244.1A priority patent/CN102656109B/zh
Publication of WO2011073212A1 publication Critical patent/WO2011073212A1/de

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Classifications

    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00Applications of checking, fault-correcting, or safety devices in elevators
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00Applications of checking, fault-correcting, or safety devices in elevators
    • B66B5/0006Monitoring devices or performance analysers
    • B66B5/0018Devices monitoring the operating condition of the elevator system
    • B66B5/0025Devices monitoring the operating condition of the elevator system for maintenance or repair
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/02Control systems without regulation, i.e. without retroactive action
    • B66B1/06Control systems without regulation, i.e. without retroactive action electric
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00Applications of checking, fault-correcting, or safety devices in elevators
    • B66B5/0006Monitoring devices or performance analysers
    • B66B5/0018Devices monitoring the operating condition of the elevator system

Definitions

  • the invention relates to a method for the remote diagnosis of an elevator installation which has at least one car which can be moved in a shaft for transporting loads and / or persons by means of a drive device, and an elevator control device having at least one signal processing device and at least one memory element. ervoriques controls the operation of the elevator system.
  • Elevator systems with at least one elevator car, which can be moved vertically upwards and downwards by means of a drive device in a shaft, are known in various embodiments.
  • a user can enter a destination call by means of an input device.
  • a corresponding control signal is transmitted to the elevator control device, which can give the user a feedback with which the input of the destination call is confirmed.
  • the elevator control device controls the car according to the entered destination call.
  • speed and direction signals are transmitted to the elevator control device.
  • the latter is connected to the drive device of the elevator system and with a brake.
  • an emergency call device with which a user can make a voice connection to a service center in an emergency.
  • the service center usually monitors a plurality of elevator systems that are connected to the service center.
  • This can have a central computer system and at least one database in which maintenance and operating state-relevant data of the monitored elevator installations can be stored.
  • the central monitoring and remote diagnosis of a very large number of elevator systems, typically several thousand elevator systems, via a service center requires a considerable effort and includes an inherent fault sensitivity due to the service center, in which all maintenance and operating state relevant data of the monitored elevator systems converge.
  • the service center should be as redundant as possible in order to avoid a central failure.
  • the object of the present invention is to provide a method of the generic type for the remote diagnosis of an elevator system and an elevator system for carrying out the method, which is less sensitive to interference and less expensive.
  • This object is achieved in a method of the aforementioned type according to the invention that one detects availability, disturbance and / or event data of the elevator system, stored in the memory element and analyzed by the signal processing means and that the elevator control device via an interface for bidirectional communication with the Internet connects and transmits the location of the elevator system along with the result of the analysis of availability, disturbance and / or event data-dependent status information via the Internet to at least one data receiving device and displays on the monitor on a via the Internet updateable map, and that the stored availability, incident and / or event data over the Internet to specific audiences.
  • availability, disturbance and / or event data of the elevator installation are detected, stored in a memory element of the elevator control device and analyzed by means of the signal processing device.
  • the location of the elevator installation, together with status information, which depends on the result of the analysis of the collected data, is transmitted via the Internet to at least one data receiving device.
  • This has a monitor on which the location of the elevator system and displaying the state information on a map that is updatable over the Internet.
  • the stored data can be retrieved from specific audiences via the Internet. For example, a service technician on the monitor of his data receiving device can detect the location of the elevator system together with information about the state of the elevator system on a map that can be updated via the Internet.
  • the status information may include, for example, the information that the elevator system is in a normal operating state or else in a fault state.
  • the status information can be visualized in particular in the form of a symbol on the map, so that the service technician can easily detect whether a fault exists.
  • the service technician can retrieve the availability, disturbance and / or event data of the elevator installation stored in the memory of the elevator control device via the Internet.
  • an internet-capable elevator control device is used.
  • This can be assigned its own Internet address, for example, a fixed address or a dynamic address.
  • Availability, fault and / or event data can thus be transmitted over the Internet.
  • the corresponding data are stored in the memory element of the elevator control device.
  • the elevator control device can be dialed via the Internet, so that the corresponding data can be retrieved. This makes it possible to carry out a remote diagnosis of the elevator system.
  • the retrieved data can be evaluated to assess the operating status of the lift system and to initiate maintenance measures if necessary.
  • the location of the elevator installation together with status information, which depends on the result of the analysis of the stored data, is visualized on the monitor by at least one data receiving device on a map which can be updated via the Internet.
  • the service technician can thus immediately recognize where the elevator system is and what state it has. He can access the stored data via the Internet. This gives him the opportunity to pre-assemble any components or assemblies to be replaced, so that all the material is already locally available to carry out maintenance measures.
  • the method according to the invention also gives the possibility of actively transmitting disturbance data together with the location of the elevator installation to a predetermined address via the Internet via the Internet. This is especially in an emergency of great advantage, since then can be set to repair the emergency within a short time. If, for example, persons are included in a car, the persons can signal a disturbance via the emergency call device of the car, which is then displayed to emergency personnel via the Internet. These can immediately detect the location of the elevator installation on the map, which can be updated via the Internet and displayed on the monitor of the data receiving device. Rescue workers can access the availability, incident and / or event data stored in the memory link of the elevator control system via the Internet and thus already get an idea of the disruption even before they are on-site.
  • the location of the elevator installation is visualized according to the invention on a map that can be updated via the Internet.
  • the location here is understood to mean the geographical position of the elevator installation, that is to say position data which can be obtained, for example, from a satellite-based system for determining the position (Global Positioning System - GPS).
  • Such location data is transmitted from the elevator controller via the Internet.
  • they can be made available via the Internet to navigation service providers and / or information service providers.
  • the location Based on such location data users of the process, such as service technicians or rescue workers or the operator of the elevator system, the location visualize a desired elevator installation on the monitor of the data acquisition device.
  • internet-based tools for orientation and visualization can be used in addition, including map material that is accessible via the Internet.
  • the location of the lift system can be displayed on this map material.
  • the visualization of the location of the elevator installation together with status information on internet-based map material is advantageous, in particular for rescue workers who want to free persons trapped in a car.
  • you will immediately receive information about the geographical position of the elevator installation, so that the rescue workers can find their way to the elevator installation within a short time.
  • This is advantageous, in particular, in the case of larger building complexes with a large number of elevator installations, since the rescue services receive precise location information about that elevator installation in whose car persons are included.
  • a central monitoring point for a large number of elevator installations can be dispensed with.
  • the process is thus very immune to interference and can be considerably cheaper to perform.
  • a permanent telephone connection to a service center can be omitted. This is particularly advantageous in countries that have only a limited public telephone network.
  • the location of the elevator installation together with status information which is dependent on the result of the analysis of availability, disturbance and / or event data, is transmitted to a mobile navigation device connected to the Internet and visualized on its monitor.
  • Such mobile navigation devices are known per se to the person skilled in the art.
  • the location of the elevator installation is displayed on the monitor of the navigation device, this gives rescue workers, for example, the possibility of easily finding the route to the desired elevator installation on the basis of routing information provided by the navigation device.
  • Service technicians will also benefit from the visualization of location of the elevator system together with information about the state of the elevator system on the monitor of a navigation device simplifies finding the desired elevator system.
  • the location of the elevator system and status information can be displayed, for example, on a laptop or a mobile device connected to the Internet.
  • the status information is the presence of one of a plurality of emergency levels, for example the presence of a normal operating state, a need for maintenance, a fault or an emergency.
  • the display can be in the form of symbols. The meaning of the symbols is immediately recognizable by the target group, for example service technicians, rescue workers or even the operator of the elevator installation.
  • the state information is changed after receipt of the state information has been acknowledged by a data receiving device.
  • the receivers of the status information can thus easily recognize whether, for example, in the event of a fault or a need for maintenance, measures have already been taken to remedy the fault or require servicing. For example, a service technician who first recognizes a displayed fault can acknowledge the receipt of the status information, so that an acknowledgment signal is transmitted via the Internet to the elevator control device and this then changes the status information to the effect that it is now apparent that a service technician is already present is on the way to repair the fault.
  • a central monitoring point can be dispensed with in the method according to the invention.
  • such can be used as a supplement by also transmitting the status information together with the location of the elevator installation to a central service point and this in the at least one memory element of the elevator control device stored availability, fault and / or event data over the Internet.
  • the method according to the invention detects the stress of components or assemblies of the elevator system and stored in the memory element data that reflect the stress of the components or modules, and makes the stored data accessible to certain audiences via the Internet, such as the operator Elevator installation and service organizations.
  • the target groups can retrieve the stored data over the Internet as needed.
  • the exceeding of the wear threshold can also be displayed in the form of status information on the monitor of at least one data receiving device, as has been explained above.
  • the wear of castors in car doors are evaluated in a simple manner, without the need for an on-site investigation must be carried out. Rather, the stress on the rollers, namely the distance covered by them when opening and closing the car doors, can be continuously added up.
  • the path reflects the stress of the rollers and corresponding data on the path traveled by the rollers can be stored in the at least one memory element. If the load of the rollers exceeds a predetermined wear threshold, the exceeding of the wear threshold can be transmitted to a service organization. In addition, the exceeding of the wear threshold in the form of a state information as explained above can be displayed on the monitor of at least one data receiving device.
  • Other data representing the stress of a component or assembly can also be stored in the memory made accessible to certain target groups. For example, the distance traveled by a support cable during the movement of a car travel distance and / or other wear-determining data of the support cable can be stored continuously in the memory member and made accessible via the Internet to assess the stress on the support cable.
  • the remaining life of the respective component or the respective assembly can be determined without having to carry out a test on site for this purpose.
  • the method according to the invention detects and evaluates the noise and / or vibration behavior of components or assemblies of the elevator system and stored in the memory element data that reflect the noise and / or vibration behavior of the components or assemblies or the result of the evaluation and make these data accessible to certain target groups via the Internet, in particular service organizations and the elevator operator.
  • sensors in particular microphones or acceleration sensors, which are connected to the elevator control device, may be positioned in the at least one car and / or in the shaft of the elevator installation.
  • the noises and / or vibrations that occur during a trip in the car, as well as in the elevator shaft or in the engine compartment noise and / or vibrations can be assessed by means of a noise and / or vibration detection system.
  • Fault or wear-related changes in the noise and / or vibration behavior of the components or assemblies can be easily detected and communicated to the target audience via the Internet. These can retrieve the data stored in the memory element and use this data to assess the state of the components or assemblies even before a critical situation or selection of the component or assembly occurs.
  • the noise and / or vibration behavior of components or assemblies of the elevator would exceed a predetermined noise or vibration threshold.
  • the exceeding of the noise and / or vibration threshold can also be displayed in the form of status information on the monitor of at least one data receiver, as has been explained above.
  • the safe mode is characterized by the fact that no safety-critical conditions can be assumed by the elevator system. This has the advantage that in the event of a faulty replacement, the risk of damage to the user or the elevator installation can be kept low.
  • the safeguarded operating mode can, for example, bring about a strong speed limitation of the driving of the elevator car. It can also be provided that only certain destination stops or only a single destination stop can be approached in the safe operating mode.
  • the secured operating mode can only be terminated by certain target groups, for example by authorized service technicians. If the safe operating mode is terminated by the authorized service technician, the elevator system returns to normal operation, which is characterized by the full operational readiness of the elevator installation. It can be provided that in the safe operating mode only one
  • an inspection trip is understood to mean a journey of the car in which the car can be moved from the car roof by means of a so-called deadman control.
  • a return journey is understood here to mean a journey of the car, which can also be moved by means of a dead man's control of the car from the engine room or from an operating panel which can be placed outside the car at any stop.
  • the inspection trip and / or the speed is limited during the return trip and conveniently the delivery of inside or outside commands is not possible.
  • the normal operation of the elevator installation is restarted by entering a release code.
  • the normal driving operation of the elevator system only take place when the signal processing device of the elevator system is entered a release code.
  • the input can for example be done manually using a keyboard. However, it can also be provided that the input, for example, by means of a code card or by means of an authorized data input device.
  • the input of the release code can be made via the Internet.
  • the release code is only available to specific target groups, for example service technicians. As long as the release code has not yet been entered, the elevator system can only be operated in a safe mode after the replacement of a component or an assembly. In this safe mode, for example, only an inspection trip or a return trip can be made.
  • the elevator system automatically assumes its normal driving operation, which is characterized by a complete operational readiness of the elevator installation.
  • the signal processing device of the elevator control device can handle the availability, disturbance and / or event data stored in the at least one memory element, preferably in a database, and perform computationally intensive evaluations, it is advantageous to use a signal processing device with an operating system.
  • the operating system is preferably used for the control of technical equipment, facilities and equipment usual operating system is used, which is commercially available and comprehensive possibilities of data storage, data visualization, data analysis and communication over the Internet.
  • one programs the signal processing device hardware independently and updates the software of the signal processing device if necessary via the Internet. Due to the accessibility of the elevator control device via the Internet, the software of the signal processing device can be updated in a very simple manner by downloading a corresponding update via the Internet.
  • the invention also relates to an elevator installation for carrying out the method explained above.
  • the elevator installation comprises at least one car which can be moved in a shaft for transporting loads and / or persons by means of a drive device, and an elevator control device with at least one signal processing device and at least one memory element, wherein the elevator control device controls the operation of the elevator system.
  • At least one signal processing device has an operating system and that the elevator control device comprises an interface for bidirectional communication with the Internet, the elevator control device being identifiable via the Internet and availability, fault and / or event data of the elevator system being storable in at least one memory element and can be analyzed by means of the at least one signal processing device and wherein the location of the elevator installation can be transmitted to at least one data receiving device together with status information dependent on the result of the analysis of the availability, disturbance and / or event data via the Internet and can be visualized on its monitor on a map which can be updated via the Internet and the stored data is accessible to specific audiences via the Internet.
  • service organizations, rescue workers and / or operators of the elevator installation come into consideration as target groups.
  • At least one signal processing device of the elevator control device has an operating system and the elevator control device comprises an interface for bidirectional communication with the Internet.
  • the elevator control device is over the Internet clearly identifiable.
  • the elevator control device is thus internet capable, i. H. It can transmit data via the Internet, in particular data can be retrieved from the memory element of the elevator control by certain target groups via the Internet.
  • this allows a cost-effective and interference-free remote diagnosis and remote maintenance of the elevator system and also the evaluation of availability, fault and / or event data.
  • this allows the notification of rescue workers who can clearly identify the Aufgangstrom, and it can, for example, disturbance and / or event data over the Internet by the rescue services, so that they can better plan a rescue operation.
  • the elevator control device is assigned geographical location data that can be made accessible via the Internet, so that service personnel and, above all, rescue teams can reliably find their way to a specific elevator installation through the use of conventional navigation devices.
  • a data receiving device such as a laptop or personal computer or a web-enabled mobile phone
  • the location of the elevator system can be displayed on a refreshable via the Internet map, while also disturbance or availability data can be visualized. This facilitates, for example, the planning of maintenance measures.
  • at least one data receiving device is designed as a mobile navigation device. As a result, not only the location of the elevator system can be displayed on Internet-based map material, but also Weghuss so can be provided by the navigation device in order to easily find the way to the elevator system can.
  • the reception of the status information from a data reception device is quit. Tierbar and provided by the signal processing means state information is then changed.
  • the signal processing device has a communication software for voice transmission via the Internet (Voice Over IP). This makes it possible, for example, to establish a voice connection over the Internet to the persons trapped in the car during an emergency call. It is advantageous if the elevator control device has an emergency call and voice output system. The emergency call and voice output system makes it possible to detect the emergency call from the car and then a
  • the emergency call and voice output system can be connected, for example via an analog or digital interface with the signal processing device of the elevator control.
  • the signal processing device in turn can be connected via the already mentioned interface for bidirectional communication with the Internet.
  • the emergency call and voice output system is integrated into the signal processing device.
  • the elevator control device comprises a noise and / or vibration detection system.
  • the noise and / or vibration detection system makes it possible to detect wear or disturbance-related changes in the noise and / or vibration behavior of components or assemblies of the elevator system.
  • sensors for example microphones or acceleration sensors, which are connected to the elevator control device, can be arranged in the car and / or in the shaft and / or in the engine room of the elevator installation.
  • the stress of components or assemblies of the elevator system can be detected and the stress on the components or assemblies reproducing data can be stored in the memory element and accessed via the Internet to specific target groups.
  • the wear of the rollers of car doors can be detected by a query via the Internet by the distance traveled by the rollers path is detected and corresponding path data stored in the memory.
  • the total distance traveled by the rollers forms a measure of the wear or stress of the rollers.
  • the distance covered by the carrying cable can be detected and stored in a memory.
  • the total distance traveled by the support cable in turn represents a measure of its wear or stress.
  • the elevator system automatically changes after the replacement of a component or a module in a safe mode of operation, which terminates only by certain target groups can be.
  • electronic assemblies may have an interrogatable by the signal processing device identification member.
  • An exchange of the electronic module can be detected automatically by the signal processing device, which then passes into a safe operating mode.
  • a safe operating mode This can for example be characterized by a strong speed limit of the ride of the car or by the fact that only certain target stops can be approached in the safe mode of operation. Only certain target groups can terminate the safe operating mode. These can be authorized service personnel.
  • the signal processing device for example, manually entered via a keyboard or via a special data input device, in particular a card reader or a mobile phone with a predetermined identification number.
  • the signal processing device can be programmed independently of hardware in an advantageous embodiment of the elevator installation according to the invention. It can be programmed in a standard high-level language and enable the use of a database and its evaluation as well as the use of communication software and a large number of elevator applications.
  • the software of the signal processing device is at an advantageous
  • Embodiment over the Internet updateable An update of the software of the signal processing device can be downloaded easily via the Internet.
  • the following description of a preferred embodiment of the invention serves in conjunction with the drawings for further explanation. Show it :
  • Figure 1 a schematic longitudinal sectional view of an elevator system according to the present invention
  • FIG. 1 schematically shows an elevator installation 10 with an elevator shaft 12 which extends from a shaft pit 13 to a shaft head 14.
  • a car 16 is vertically movable up and down.
  • the car 16 is coupled via a support cable 18 with a counterweight 20.
  • the support cable 18 is guided over a traction sheave 22, which can be rotated by a motor 24 and braked by a brake 26.
  • the motor 24 and the traction sheave 22 form a drive device of the elevator installation 10.
  • the control of the elevator installation 10 takes place by means of an elevator control device 30, which is shown in simplified form in FIG. 2 with reference to a block diagram.
  • the elevator control device 30 is connected to the car 16 in electrical connection.
  • the elevator control device 30 is electrically connected to the motor 24 via a first control line 34 and to the brake 26 via a second control line 36.
  • Adjacent to the hoistway 12 is on the floors to be served by the elevator system 10, of which only the floors 37, 38 and 39 are shown in Figure 1, each one input and output device 41, 42 and 43 respectively.
  • These can be designed, for example, as touch-sensitive screens (touch screens). They are connected via a field bus 46 to the elevator control device 30 in electrical connection.
  • a user of the elevator installation 10 can input a destination call to the illustrated elevator control device 30 by means of an input and output device 41, 42 or 43.
  • the reception of the destination call is acknowledged by the elevator control device 30 at the input and output device 41, 42 or 43 at which the destination call has been input, and then the elevator control device 30 controls the car 16 according to the input destination call.
  • a display device in the form of a monitor 50, a speaker 51 and a
  • the elevator control device 30 has a signal processing device 60 and a storage element 62.
  • the signal processing device 60 is provided with an operating system and is hardware-independent programmable. The input and output of signals via various interfaces 64, 66 and 68.
  • the elevator control device 30 For transmission of data via the Internet, the elevator control device 30 has an interface 70.
  • the elevator control device also has an emergency call and voice output system 72 and a noise detection system 74.
  • the emergency call and voice output system is connected to the speaker 51 and the microphone 52.
  • the sound recognition system 74 is connected to both the microphone 52, which is disposed within the car 16, as well as with an arranged in the shaft head 14 external microphone 76. This makes it possible to monitor noises occurring in the car 16 during an empty journey as well as noises which occur in the shaft head 14 and are generated by the traction sheave 22, the motor 24 or the brake 26.
  • Other external microphones can be distributed within the elevator shaft 12, so that in particular driving noise of the car can be evaluated by means of the sound detection system 74.
  • a vibration detection system may be provided which is coupled to vibration detection sensors, in particular acceleration sensors. The sensors can be positioned in or on the car 16 and / or in or on the shaft 12.
  • the use of the interface 70 enables communication over the Internet.
  • the elevator control device 30 has its own IP (Internet Protocol) address. This can be a fixed address or a dynamic address.
  • IP Internet Protocol
  • the interface 70 enables bi-directional communication over the Internet, wherein availability, disturbance and / or event data stored in the memory member 62 can be transmitted over the Internet. Communication over the Internet can be wireless or wired.
  • data can also be stored in the memory element 62, which represent the stress of individual components or assemblies of the elevator installation 10, eg. B. the load of the support cable 18.
  • the distance covered by the support cable 18 and its tensile load can be detected continuously.
  • These data form a measure of the load on the supporting cable and can be stored in the storage member 62 and transmitted or queried if necessary via the Internet.
  • evaluation signals of the noise or vibration detection system 74 can also be stored in the memory element 62. These data allow early detection of operating conditions, which can lead to critical situations or even failure of the elevator installation 10 if it lasts for a long time.
  • Signal processing device 60 analyzes the availability, disturbance and / or event data stored in memory element 62 and the data representing a measure of the stress on individual components or assemblies and the data provided by noise or vibration recognition system 74. Dependent on the result of the analysis
  • Status information is transmitted via the Internet 78 shown schematically in Figure 1 to a plurality of data receiving devices.
  • the latter are designed, for example, in the form of mobile navigation devices 81, 82, 83, 84 connected to the Internet 78 and / or in the form of mobile devices or laptops connected to the Internet. They have a monitor 85, on which a map which can be updated via the Internet 78 can be displayed, on which in turn the status information transmitted by the elevator control device 30 is displayed together with position data representing the location of the elevator installation 10.
  • the location of the elevator installation 10 and information about the condition of the elevator installation can be obtained.
  • Anläge 10 be visualized, for example, evidence that the elevator system 10 is in a normal operating condition or that there is a need for maintenance, a fault or even an emergency.
  • This information can be recorded in particular by rescue workers and service technicians as well as by the operator of the elevator installation 10.
  • these target groups can then retrieve the data stored in the memory element 62, that is to say in particular availability, fault and / or event data of the elevator installation 10, from the memory element 62.
  • the elevator system 10 can also automatically establish a connection to a rescue coordination center via the Internet 78, so that persons trapped in the car 16 can be released within a very short time.
  • a voice connection to the persons trapped in the car 10 can be established by the rescue center via the Internet.
  • the rescue center can, like the other target groups, ie in particular service organizations and the operator of the elevator system 10, the location of the elevator system 10 on Internet-based map material displayed on the monitor 85, recognize, and due to the bidirectional connection with the elevator control device 10 can in the memory 62 stored data can be retrieved.
  • Internet-based user programs can be used, with the aid of which the location of the elevator installation 10 can be displayed on a map.
  • Such card material is known per se to a person skilled in the art.
  • the navigation devices 81 to 84 known per se to the person skilled in the art, the route to the elevator installation 10 can then be found in a simple manner on the basis of routeing information provided to the user by the navigation devices 81 to 84. In particular, rescue workers can reach the elevator installation 10 in this way in a very short time.
  • the elevator control device 30 with the signal processing device 60 thus enables a remote diagnosis of the elevator installation 10.
  • Service personnel can use the Internet to establish a bidirectional connection with the elevator control system. 30 build and read the availability, disturbance and / or event data from the memory element 62.
  • a connection to a rescue center can be established so that persons trapped in the car 16 can be released within a very short time.
  • About the Internet can be made by the Rescue Center a voice connection to the trapped in the car 16 people.
  • the elevator installation 10 are assigned location data, so that the location of the elevator installation 10 can be displayed on a graphical user interface.
  • internet-based user programs can be used to display the location of the elevator installation 10 on a map.
  • the location data can be entered into a standard navigation device, which then provides the user with route information, so that service personnel but also rescue workers can reach the elevator installation 10 within a very short time.
  • the signal processing device 60 initially goes into a safe operating mode.
  • This is characterized by the fact that the elevator system 10 can not assume safety-critical conditions, but rather the ride of the car 16 takes place during the safe operating mode with very limited speed, the car 10 can only approach certain stops.
  • the car 10 can start in safe mode only a single, predetermined stop, in which he then remains until the secured operating mode is terminated by entering a release code of a service technician.
  • the input of the release code can be made by the service technician using a known per se and therefore not shown in the drawing to achieve a better overview card reader the signal processing device 60.
  • a release code which is stored on a service card immutable, are read.
  • the signal processing device 60 then automatically goes into its normal operating mode in which the full operational readiness of the elevator system 10 is present.
  • the service technician can thus first check whether the replacement has taken place properly. If this is the case, he can enter the release code, so that the elevator system then has its full operational readiness. If the replacement was faulty, the elevator system initially remains in its safe operating mode due to the lack of input of the release code. The risk of impairment of the elevator system 10 after a faulty replacement of a component or assembly is thereby kept very low.

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  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)
  • Maintenance And Inspection Apparatuses For Elevators (AREA)
PCT/EP2010/069671 2009-12-18 2010-12-14 Verfahren zur ferndiagnose einer aufzuganlage und aufzuganlage zur durchführung des verfahrens WO2011073212A1 (de)

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RU2012130164/11A RU2534830C2 (ru) 2009-12-18 2010-12-14 Способ дистанционной диагностики лифтовой установки и лифтовая установка для осуществления способа
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US10513414B2 (en) 2014-12-29 2019-12-24 Otis Elevator Company System and method of maintaining performance of a system
US10850941B2 (en) 2016-10-29 2020-12-01 Otis Elevator Company Communication with a passenger in a transportation system
US20220017328A1 (en) * 2016-12-29 2022-01-20 Mcp Usa, Llc Process and method for uniform maintenance for conveyance apparatuses
US11634301B2 (en) 2017-06-05 2023-04-25 Otis Elevator Company System and method for detection of a malfunction in an elevator
CN109081210A (zh) * 2017-06-14 2018-12-25 通力股份公司 电梯、扶梯和自动门的自动故障清除
CN113286757A (zh) * 2018-12-18 2021-08-20 通力股份公司 用于乘客交通系统的控制装置
CN113286757B (zh) * 2018-12-18 2023-05-23 通力股份公司 用于乘客交通系统的控制装置

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EP2336070A8 (de) 2011-09-14
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CN102656109B (zh) 2019-03-19
EP2336070B1 (de) 2016-08-03
RU2012130164A (ru) 2014-01-27
EP2336070A1 (de) 2011-06-22
RU2534830C2 (ru) 2014-12-10
CN102656109A (zh) 2012-09-05
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