WO2011065283A1 - サーバ装置、端末装置、ユーザ関心度算出方法、ユーザ関心度算出プログラム、端末プログラム、プログラムが記録された記録媒体、及び情報提供システム - Google Patents

サーバ装置、端末装置、ユーザ関心度算出方法、ユーザ関心度算出プログラム、端末プログラム、プログラムが記録された記録媒体、及び情報提供システム Download PDF

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Publication number
WO2011065283A1
WO2011065283A1 PCT/JP2010/070597 JP2010070597W WO2011065283A1 WO 2011065283 A1 WO2011065283 A1 WO 2011065283A1 JP 2010070597 W JP2010070597 W JP 2010070597W WO 2011065283 A1 WO2011065283 A1 WO 2011065283A1
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WO
WIPO (PCT)
Prior art keywords
information
scroll operation
user
interest level
content
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/JP2010/070597
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English (en)
French (fr)
Japanese (ja)
Inventor
真也 高見
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Rakuten Group Inc
Original Assignee
Rakuten Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Rakuten Inc filed Critical Rakuten Inc
Priority to EP10833129.9A priority Critical patent/EP2500860A4/en
Priority to US13/511,951 priority patent/US9251526B2/en
Priority to CN2010800535995A priority patent/CN102667842A/zh
Publication of WO2011065283A1 publication Critical patent/WO2011065283A1/ja
Anticipated expiration legal-status Critical
Priority to US14/825,498 priority patent/US10169766B2/en
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • G06F3/0485—Scrolling or panning
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201—Market modelling; Market analysis; Collecting market data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/535—Tracking the activity of the user
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2213/00—Indexing scheme relating to interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units
    • G06F2213/0038—System on Chip

Definitions

  • the present invention relates to the field of technology for determining the degree of interest in a Web page provided from a Web site on the Internet.
  • a user terminal connected to the Internet can access a website by specifying a URL (Uniform Resource Locator) of the website by a web browser, and can display a web page provided from the website. Thereby, the user of the user terminal can browse the information posted on the Web page provided from the Web site. Therefore, it is important for a provider of information posted on a Web page to understand the degree of interest (interest level) of the user with respect to the Web page and information posted on the Web page.
  • URL Uniform Resource Locator
  • Patent Document 1 discloses a technique of measuring the elapsed time up to the end of a Web page transition as an end event and transmitting this to a server as the browsing time of each Web page.
  • the present invention has been made in view of the above problems and the like, and is a server device, a terminal device, a user interest level calculation method, and a user interest level calculation capable of improving the accuracy of a user interest level with respect to a Web page or the like.
  • An object is to provide a program, a terminal program, a recording medium on which the program is recorded, and an information providing system.
  • the invention according to claim 1 is a server device that is accessible to a terminal device via a network, and includes scroll operation information for a display area of the terminal device and display in the display area.
  • Information acquisition means for acquiring content specifying information for specifying the content that has been acquired from the terminal device, and the user's interest in the content specified by the acquired content specifying information based on the acquired scroll operation information
  • an interest level calculating means for calculating the degree.
  • the user's interest level for the content is calculated based on the scroll operation information regarding the scroll when the displayed content is scrolled according to the scroll operation by the user. And the degree of interest can be appropriately evaluated.
  • storage means for storing the acquired scroll operation information and content specifying information in association with each other, the scroll operation information and the content specifying information being stored in the server device.
  • the image processing apparatus further includes extraction means for extracting from the storage means.
  • the storage means stores the scroll operation information and the content specifying information corresponding to each of a plurality of contents, and the interest.
  • the degree calculation means further includes ranking determination means for calculating the degree of interest for each content and determining a ranking of the degree of interest based on the calculated degree of interest.
  • the present invention it is possible to provide the content provider with a highly accurate ranking of the interest level of the user.
  • the information selection for selecting information to be provided to the user based on the calculated degree of interest Means, and information transmission means for transmitting the selected information to the terminal device.
  • the present invention it is possible to present information more suited to the user's preference to the user, and more effectively recommend, for example, products and services.
  • a scroll operation speed is indicated in the scroll operation information
  • the interest level calculating means The degree of interest is calculated such that the lower the scroll operation speed indicated in the scroll operation information, the greater the interest level.
  • the level of interest is determined by whether the scroll operation speed by the user is fast or slow, it is possible to determine the degree of interest with high accuracy without the user being particularly conscious during the normal operation of the scroll operation. Can do.
  • the scroll operation information indicates a scroll operation time.
  • the calculation is performed such that the degree of interest increases as the scroll operation time indicated in the scroll operation information increases.
  • the level of interest is determined depending on whether the scroll operation time by the user is long or short, so that the user can determine the degree of interest with high accuracy without being particularly aware of the normal operation of the scroll operation. Can do.
  • a scroll operation speed is indicated in the scroll operation information.
  • the degree of interest is calculated so as to increase as the change frequency of the scroll operation speed indicated in the scroll operation information increases.
  • the invention according to claim 8 is the server apparatus according to any one of claims 1 to 7,
  • the information acquisition unit acquires screen size information indicating a screen size of the terminal device together with the scroll operation information and the content specifying information from the terminal device, and the storage unit stores the acquired scroll operation information and the The content specifying information and the screen size information are stored in association with each other, and the interest level calculating unit extracts the scroll operation information, the content specifying information, and the screen size information from the storage unit, and the extracted scroll operation.
  • the degree of interest is adjusted by weighting according to the screen size indicated in the extracted screen size information.
  • the present invention even when one user uses a terminal device with a large screen size and a terminal device with a small screen size, it is calculated using the scroll operation information acquired from each terminal device.
  • Each interest level can be used in common.
  • the invention according to claim 9 is the server apparatus according to any one of claims 1 to 7,
  • the information acquisition means acquires display character size information indicating a display character size in the content displayed on the terminal device from the terminal device together with the scroll operation information and the content specifying information, and the storage means
  • the acquired scroll operation information, the content specifying information, and the display character size information are stored in association with each other, and the degree of interest calculating unit stores the scroll operation information, the content specifying information, and the screen size information.
  • the interest level is adjusted by weighting according to the display character size indicated in the extracted display character size information. To do.
  • the scroll operation information acquired from each terminal device is used.
  • Each calculated degree of interest can be used in common.
  • a tenth aspect of the present invention is the server device according to any one of the first to ninth aspects, wherein the scroll operation information indicates a scroll operation speed, and the scroll operation speed indicates the content. Is calculated by dividing the amount of shift by scrolling by the time from the start of the scroll operation to the start of the next scroll operation.
  • the present invention it is possible to determine an accurate degree of interest of a user even when a user performs a scroll operation such as quickly scrolling and then pausing to browse content and scroll again. It becomes.
  • the invention according to claim 11 is the server device according to any one of claims 1 to 10, wherein the content is a moving image or a still image displayed on a web page displayed on the terminal device. And at least one of text.
  • the invention according to claim 12 is a user interest level calculation method in a server device that is accessible to a terminal device via a network, the scroll operation information for the display area of the terminal device, and displayed in the display area. And acquiring content specifying information for specifying the content that is present from the terminal device, and calculating a user's interest in the content specified by the acquired content specifying information based on the acquired scroll operation information And a step.
  • a computer that can be accessed by a terminal device via a network includes scroll operation information for a display area of the terminal device and content displayed in the display area.
  • Information acquisition means for acquiring content specifying information for specifying from the terminal device, and an interest level for calculating a user's interest level for the content specified by the acquired content specifying information based on the acquired scroll operation information It is made to function as a calculation means.
  • a fourteenth aspect of the present invention there is provided a computer that can be accessed by a terminal device via a network, scroll operation information for the display area of the terminal device, and content specification for specifying content displayed in the display area.
  • the invention of the terminal device is an information acquisition means for acquiring scroll operation information for a display area of the terminal device and content specifying information for specifying the content displayed in the display area, And an interest level calculating means for calculating a user's interest level with respect to the content specified by the acquired content specifying information based on the acquired scroll operation information.
  • the invention according to claim 16 is an information acquisition means for acquiring a scroll operation information for the display area of the terminal device and content specifying information for specifying the content displayed in the display area, and A terminal program that functions as an interest level calculation unit that calculates a user's interest level for the content specified by the acquired content specifying information based on the acquired scroll operation information.
  • the invention according to claim 17 is an information acquisition means for acquiring, from the computer, scroll operation information for the display area of the terminal device and content specifying information for specifying the content displayed in the display area, and A recording medium on which is recorded a terminal program that functions as interest level calculation means for calculating a user's interest level for the content specified by the acquired content specifying information based on the acquired scroll operation information.
  • the invention according to claim 18 is an information providing system comprising a terminal device and a server device accessible by the terminal device via a network, wherein the terminal device displays scroll operation information for a display area of the terminal device.
  • Acquisition means for acquiring, transmission means for transmitting the acquired scroll operation information, and content specifying information for specifying the content to the server device, and the server device being transmitted from the terminal device.
  • a receiving means for receiving the scroll operation information and the content specifying information; and an interest level calculating means for calculating a user's interest in the content specified by the received content specifying information based on the received scroll operation information. And.
  • the degree of interest of the user with respect to the content is calculated based on the scroll operation information regarding the scroll when the displayed content is scrolled according to the scroll operation by the user. And the degree of interest can be appropriately evaluated.
  • FIG. 4 is a flowchart showing operation information file creation and transmission processing in the user terminal 1. It is a conceptual diagram which shows an example of the relationship between the variation
  • FIG. 1 is a diagram illustrating an example of a schematic configuration of an information providing system S according to the present embodiment.
  • a user terminal 1 an example of a terminal device
  • an information providing server 2 an example of a server device
  • k A, B... Any one of N.
  • one user terminal 1 is shown for convenience of explanation, but there are many user terminals 1 for each user.
  • the user terminal 1 and the information providing server 2 or the Web site 3k can transmit and receive data to and from each other using, for example, TCP / IP as a communication protocol via the network NW.
  • the network NW is constructed by, for example, the Internet, a dedicated communication line (for example, a CATV (CommunityCommunAntenna Television) line), a mobile communication network (including a base station, etc.), a gateway, and the like.
  • Each Web site 3k is configured by a Web server or the like to which a unique domain name is assigned.
  • Each Web site 3k is assigned a unique site ID.
  • This site ID may be, for example, the URL or domain name of each Web site 3k.
  • a plurality of Web pages are registered in each Web site 3k.
  • This Web page is composed of, for example, a structured document file such as an HTML (Hyper Text Markup Language) or XML (Extensible Markup Language) file, image data, and the like, and is a target for calculating the degree of interest of the user. It is an example of content.
  • Each Web page is given a unique page ID.
  • This page ID is an example of content specifying information (Web page specifying information) for specifying a Web page as content.
  • This page ID may be the URL of each Web page, for example.
  • a display object including at least one of a moving image, a still image, and text displayed on a Web page is an example of content.
  • This display object is, for example, an ID or URI (for example, a file name) in a tag described in the HTML document, or display position information of the display object in the active display area (coordinates of a plurality of display objects after rendering). Can be specified.
  • the information for specifying the display object is hereinafter referred to as an object ID (an example of content specifying information).
  • the user terminal 1 is, for example, a personal computer (PC), a PDA (Personal Digital Assistant), a mobile phone, or a portable game machine, and has a Web browser function.
  • the user terminal 1 uses a Web browser to access the Web site 3k, obtain a Web page, and display (render) the Web page in a window screen that appears on the display. Thereby, the user can browse the Web page provided from the Web site 3k.
  • the window screen is an active display area of the Web browser. In the case of full screen display, the active display area is the full screen.
  • the user terminal 1 displays the Web page (in other words, in other words, in response to a scroll operation by the user).
  • the display area in which text, images, and the like are displayed is scrolled (moved within the active display area of the Web browser) in the horizontal direction, vertical direction, or diagonal direction.
  • the scroll is executed from the start of the scroll operation by the user to the end of the scroll operation.
  • the user rotates the wheel (the button between the left and right buttons) of the mouse (the operation unit of the user terminal 1), and the user displays the scroll bar displayed near the window screen.
  • the user presses the upper, lower, left, or right key of the keyboard (the operation unit of the user terminal 1), and the window screen is displayed by the user using a pointing device such as a mouse.
  • a pointing device such as a mouse. For example, dragging to move an active display area in an arbitrary direction, and flicking (for example, lightly touching with a finger) the user on a touch panel type window screen.
  • the web browser of the user terminal 1 acquires scroll operation information (an example of scroll operation information for the display area) related to the scroll when the web page is scrolled according to the scroll operation. Subsequently, when the Web browser of the user terminal 1 is scrolling the acquired scroll operation information, the page ID of the Web page, the site ID of the Web site 3k that provided the Web page, and the Web page. An operation information file including the object ID of the display object displayed in the window screen is created. Then, the Web browser of the user terminal 1 transmits the created operation information file and the user ID stored in the user terminal 1 to the information providing server 2 via the network NW.
  • scroll operation information an example of scroll operation information for the display area
  • the Web browser incorporates a program (for example, plug-in software for extending the browser function) for acquiring scroll operation information, creating an operation information file, and transmitting the operation information file to the information providing server 2. Yes.
  • a program for example, plug-in software for extending the browser function
  • information such as an IP address necessary for accessing the information providing server 2 and information such as the transmission timing of the operation information file are defined.
  • the operation information file transmission timing is, for example, at the end of the scroll operation for executing the scroll as the acquisition target of the scroll operation information.
  • the scroll operation information stored in the operation information file includes, for example, a scroll operation speed, a scroll operation time, and the like, and these are used to determine a user's interest level with respect to a Web page or a display object.
  • the scroll operation speed is the speed at which the web page scrolls. For example, a value obtained by dividing the shift amount of the Web page in the window screen by the scroll operation time related to the shift (movement) is detected (calculated) as the scroll operation speed.
  • the above-mentioned “change amount” is, for example, an arbitrary pixel (or pixel group) displayed on the window screen displayed on the window screen from the first coordinate (x1, y1) to the second coordinate (x2, y2). This corresponds to the distance between the first coordinate and the second coordinate when moved to.
  • the “scroll operation time” is, for example, the time during which the web page is scrolling (that is, the time from the start of the scroll operation to the end of the scroll operation) (calculated by the time measuring program).
  • the web browser of the user terminal 1 calculates the time from the start of displaying the web page to the end of displaying the web page (hereinafter referred to as “page stay time”), and calculates the page ID of the web page and the web page.
  • An operation information file including the site ID of the provided website 3k and information indicating the page stay time and a user ID are transmitted to the information providing server 2 via the network NW.
  • the display of the Web page is terminated by a user operation such as designation of a hyperlink (clicking with a mouse or the like), pressing of a return button of the Web browser or a close button of the Web browser, for example.
  • FIG. 2 is a block diagram illustrating an example of a schematic configuration of the information providing server 2 according to the present embodiment.
  • the information providing server 2 includes a communication unit 21, a storage unit 22, an input / output interface unit 23, and a system control unit 24.
  • the system control unit 24 and the input / output interface unit 23 are connected via a system bus 25.
  • the communication unit 21 is connected to the network NW and controls the communication state with the user terminal 1.
  • the storage unit 22 is composed of, for example, a hard disk drive and stores various programs such as an operating system and a user interest level calculation program.
  • the user interest level calculation program of the present invention may be acquired (downloaded) from another server or the like via the network NW, or may be a CD (Compact Disc), a DVD (Digital Versatile Disc), or the like. It may be recorded on the recording medium and read via the drive device.
  • the storage unit 22 (an example of a storage unit) stores data (for example, an HTML file, image data, etc.) for configuring a Web page provided to the user terminal 1.
  • data for example, an HTML file, image data, etc.
  • the storage unit 22 includes a user information database (DB) 221, an authentication information database (DB) 222, a site information database (DB) 223, an operation information database (DB) 224, an interest information database (DB) 225, and An advertisement information database (DB) 226 is constructed.
  • DB user information database
  • DB authentication information database
  • DB site information database
  • DB operation information database
  • DB interest information database
  • DB advertisement information database
  • FIG. 3 is a diagram showing a configuration example of information registered in each database.
  • user information such as user ID, name, sex, address, telephone number, and mail address of a registered user is associated and registered for each user. Yes.
  • a user ID In the authentication information database 222 shown in FIG. 3B, a user ID, a login ID, and a password are registered in association with each user.
  • the login ID and password are authentication information used for login processing (user authentication processing).
  • a site ID, a page ID, and an object ID are registered in association with each Web site.
  • a plurality of Web pages are registered in one Web site, a plurality of page IDs are registered in the site information database 223 in association with one site ID.
  • a plurality of display objects are usually displayed on one Web page, a plurality of object IDs are associated with one Web page and registered.
  • the site information database 223 includes information about Web pages (for example, summary of text displayed on the Web page, images, genres (for example, shopping, travel, etc.)) for each Web page. It is registered in association with the ID. Furthermore, in the site information database 223, for each display object, information related to the display object (for example, a genre displayed on the display object and a product type (service type)) is registered in association with the object ID.
  • Web pages for example, summary of text displayed on the Web page, images, genres (for example, shopping, travel, etc.)
  • the site information database 223, for each display object information related to the display object (for example, a genre displayed on the display object and a product type (service type)) is registered in association with the object ID.
  • the operation information database 224 shown in FIG. 3D includes a user ID, page ID, object ID, scroll operation speed (for multiple times), scroll operation speed_average value, scroll operation speed_maximum frequency, scroll operation speed_maximum. Value, scroll operation speed_minimum value, scroll operation time, and page stay time are registered in association with each user. That is, the operation information database 224 stores the page IDs of the plurality of Web pages browsed by the user of the user terminal 1 in the plurality of Web sites 3k and the scroll operation information at the time of browsing each Web page in association with each other. is doing.
  • the scroll operation speed is normally detected a plurality of times for one Web page display
  • the scroll operation speed for a plurality of times is registered, and is displayed when each scroll operation speed is scrolled.
  • the object ID of the displayed display object is associated with the display object.
  • the scroll operation speed_average value is an average value of the scroll operation speeds detected a plurality of times.
  • the scroll operation speed_maximum frequency is the scroll operation speed having the highest appearance frequency among the scroll operation speeds detected a plurality of times.
  • the scroll operation speed_maximum value is the maximum value among the scroll operation speeds detected a plurality of times.
  • the scroll operation speed_minimum value is the minimum value among the scroll operation speeds detected a plurality of times.
  • the scroll operation speed_average value, the scroll operation speed_maximum frequency, the scroll operation speed_maximum value, and the scroll operation speed_minimum value may be calculated by the user terminal 1 and included in the scroll operation information. Alternatively, it may be configured to be calculated by the system control unit 24 of the information providing server 2.
  • a user ID, a page ID, a page interest level, an object ID, and an object interest level are registered in association with each user.
  • the page interest level indicates the user's interest level for the Web page specified by the page ID.
  • the page interest level is registered for each Web page.
  • the object interest level indicates the user interest level with respect to the display object specified by the object ID.
  • the object interest level is registered for each display object.
  • the “interest level” simply means the page interest level or the object interest level.
  • the advertisement information database 226 registers a plurality of pieces of advertisement information related to products or services to be recommended for the user of the user terminal 1. . Information such as genre and product type (or service type) is given to each advertisement information.
  • the storage unit 22 has a recommendation information database for registering recommendation information provided to the user, or content information provided to the user (for example, advertisement information or recommendation information). Etc.) is provided.
  • the input / output interface unit 23 performs interface processing between the communication unit 21, the storage unit 22, and the system control unit 24.
  • the system control unit 24 includes a CPU (Central Processing Unit) 24a, a ROM (Read Only Memory) 24b, a RAM (Random Access Memory) 24c, and the like.
  • the CPU 24a reads out and executes various programs stored in the ROM 24b and the storage unit 22, thereby performing web page provision processing and the like.
  • system control unit 24 functions as an information acquisition unit, an interest degree calculation unit, a ranking determination unit, an information selection unit, an information transmission unit, and the like according to the present invention.
  • the system control unit 24 acquires the operation information file and the user ID transmitted from the user terminal 1, and the scroll operation information, the site ID, the page ID, and the object ID included in the operation information file, The user ID is associated (registered) in the operation information database 224. At this time, if the operation information file does not include the scroll operation speed_average value, the scroll operation speed_maximum frequency, the scroll operation speed_maximum value, and the scroll operation speed_minimum value, the system control unit 24 The scroll operation speed is calculated and registered in the operation information database 224.
  • system control unit 24 extracts the scroll operation information, the page ID, and the object ID associated with the user ID of a certain user from the operation information database 224, and extracts the extraction based on the extracted scroll operation information.
  • the user's object interest level for the display object specified by the object ID is determined (calculated) for each display object.
  • system control unit 24 determines (calculates) the user's degree of interest in the page for the Web page specified by the extracted page ID for each Web page.
  • the object interest level and the page interest level are expressed by, for example, scores (numerical values). The higher the score, the higher the interest level (in other words, the more interested), and the lower the score, the lower the interest level (in other words, Or not interested).
  • the system control unit 24 may be configured to calculate such that the degree of interest increases as “scroll operation speed / page stay time” decreases.
  • Sc (degree of interest) ⁇ (arbitrary coefficient) / (v (scroll operation speed) / Tt (page stay time)) is calculated.
  • a scroll operation time may be used instead of the page stay time Tt.
  • the system control unit 24 may be configured to calculate such that the degree of interest increases as the change frequency of the scroll operation speed increases.
  • the degree of interest increases as the change frequency of the scroll operation speed increases.
  • the change frequency of the scroll operation speed is, for example, a difference between two scroll operation speeds adjacent in time series among a predetermined number (for example, 10) of the scroll operation speeds detected a plurality of times. Is obtained by calculating a number whose absolute value is equal to or greater than a threshold value.
  • any one of the scroll operation speed_average value, the scroll operation speed_maximum frequency, the scroll operation speed_maximum value, and the scroll operation speed_minimum value is used.
  • any one of the average value, the maximum frequency, the maximum value, and the minimum value of the scroll operation speeds is used and the object interest level is used. Is calculated.
  • the degree of interest is calculated based on the scroll operation speed.
  • the integrated value (total of each scroll operation time from the start of Web page display to the end of Web page display). ) May be configured to calculate the degree of interest.
  • the integrated value of the scroll operation time is an integrated time during scrolling excluding the time during which the scroll is stopped when the scroll of the Web page is temporarily stopped and the scroll is resumed.
  • the system control unit 24 calculates the interest level to be greater as the scroll operation time (integrated value) is longer.
  • Sc (degree of interest) ⁇ (arbitrary coefficient) * t (scroll operation time (integrated value)) is calculated.
  • the object interest level calculated as described above is registered in the interest level information database 225 in association with the object ID and user ID of the corresponding display object.
  • the calculated page interest level is registered in the interest level information database 225 in association with the page ID and user ID of the corresponding Web page.
  • the system control unit 24 determines the ranking of the page interest level in the interest level information database 225 based on all (or a predetermined number) of page interest levels associated with a user ID of a certain user.
  • system control unit 24 determines the ranking of the object interest level based on all (or a predetermined number) of object interest levels associated with a user ID of a certain user in the interest level information database 225.
  • the data indicating the ranking of the interest level determined in this way is provided to, for example, a website operator.
  • the system control unit 24 in the interest level information database 225, based on the page interest level or object interest level associated with a user ID of a certain user, advertisement information related to a product or service to be recommended for the user.
  • the user terminal 1 is selected from the advertisement information database 226 (an example of information to be provided to the user), and the selected advertisement information is selected when the user logs in (or when accessing the specific site from the user terminal 1). Send to.
  • system control unit 24 may be configured to select recommendation information to be provided to the user from the recommendation information database based on the degree of interest, and to transmit the selected recommendation information to the user terminal 1. good. For example, recommendation information associated with information such as a keyword obtained from a Web page or display object having a higher interest level than a reference value is selected.
  • the system control unit 24 determines the type of content material that is highly interested in the user based on the degree of interest, and sets the content material constituting the content information provided to the user based on the determination as content. You may comprise so that it may select from a material database and the content information comprised by the selected content material may be transmitted to the user terminal 1.
  • content material types include text, still images, and moving images.
  • the content material type of the display object whose object interest level is higher than the reference value is determined as the content material type with high user interest, and content such as advertisement information and recommendation information configured by the content material type Information is provided to the user terminal 1.
  • FIG. 4 is a flowchart showing an operation information file creation and transmission process in the user terminal 1.
  • the process shown in FIG. 4 is transmitted from the website 3A as a response to an access request (for example, an HTTP (Hyper Text Transfer Protocol) request) from the user terminal 1 to the website 3A after the web browser is activated on the user terminal 1.
  • HTTP Hyper Text Transfer Protocol
  • This is started when the web page is received and displayed by the user terminal 1.
  • the page ID of the Web page and the site ID of the Web site 3A are added to the Web page.
  • step S1 determines whether or not the scroll operation by the user has been started based on the operation signal related to the scroll operation from the operation unit (step S1). If it is determined that the scroll operation has been started (step S1: YES), the above-described timer for measuring the scroll operation time is started, the process proceeds to step S2, and it is determined that the scroll operation has not been started. In the case (step S1: NO), the process proceeds to step S7.
  • step S2 the web browser of the user terminal 1 executes scroll processing for scrolling the web page displayed in the window screen in response to the scroll operation.
  • the Web browser of the user terminal 1 determines whether or not the scroll operation has been completed based on an operation signal related to the scroll operation from the operation unit (step S3). For example, when there is no scrolling operation for a predetermined time (for example, 0.5 seconds) (the operation signal related to the scrolling operation is not given for a predetermined time from the operation unit), the web browser of the user terminal 1 determines that the scrolling operation has ended. (Step S3: YES), the counting of the timer for measuring the scroll operation time described above is stopped, and the process proceeds to Step S4. On the other hand, if the Web browser of the user terminal 1 determines that the scroll operation has not ended (step S3: NO), the process returns to step S2 and continues the scroll process.
  • a predetermined time for example, 0.5 seconds
  • step S4 the Web browser of the user terminal 1 executes a scroll operation information acquisition process related to the scroll when the Web page is scrolled according to the scroll operation. Specifically, the Web browser of the user terminal 1 detects a scroll operation speed by calculating the amount of change that the Web page has changed in the window screen and dividing the amount of change by the measured scroll operation time ( calculate.
  • the web browser of the user terminal 1 displays the page ID of the scrolled web page, the site ID of the web site 3A that provided the web page, and the window screen when the web page is scrolled.
  • the object ID of the displayed object is acquired (step S5).
  • the Web browser of the user terminal 1 creates an operation information file including the acquired scroll operation information, site ID, page ID, and object ID (step S6), and temporarily stores it in the RAM.
  • step S7 the Web browser of the user terminal 1 determines whether or not the operation information file transmission timing condition is satisfied. For example, when “at the end of the scroll operation for executing the scroll for which the scroll operation information is acquired” is defined as the transmission timing, the transmission timing condition is satisfied (step S7: YES) ), The process proceeds to step S8, and if the condition is not satisfied (step S7: NO), the process proceeds to step S9.
  • step S8 the Web browser of the user terminal 1 transmits the operation information file created in step S6 and the user ID stored in advance to the information providing server 2 via the network NW.
  • the transmission timing may be defined as “at the start of the scroll operation for executing the next scroll after the end of the scroll as the acquisition target of the scroll operation information”.
  • the operation information file created in step S6 is transmitted to the information providing server 2 when the scroll operation for executing the next scroll is started after the end of the scroll as the acquisition target of the scroll operation information.
  • the transmission timing may be defined as “at the time of designation (or selection) by a user other than the scroll operation after the end of the scroll for which the scroll operation information is acquired”.
  • the operation information file created in step S6 is transmitted to the information providing server 2 when the user designates (or selects) an operation other than the scroll operation after the end of the scroll as the acquisition target of the scroll operation information. Is done.
  • the designation (or selection) by the user other than the scroll operation is, for example, designation of various buttons such as a purchase button, a reservation button, or a settlement button (clicking with a mouse), or jumping to another Web page. For example, link designation.
  • the transmission timing may be defined as “when a predetermined time has elapsed since the last transmission of the operation information file”.
  • the operation information file created in step S6 is transmitted to the information providing server 2 every predetermined time (for example, 1 minute).
  • the transmission timing may be defined as “when a predetermined amount of data accumulation is detected”.
  • the operation information file created in step S6 is transmitted to the information providing server 2.
  • the web browser of the user terminal 1 determines whether there is a web page display end instruction. For example, when the user designates a web page close button (or back button) or when a hyperlink for jumping to another web page is designated, the web browser of the user terminal 1 It is determined that there is a display end instruction (step S9: YES), and the process proceeds to step S11.
  • step S9 NO
  • the process proceeds to step S10, and other processing (for example, processing according to an input operation by the user). And return to step S1.
  • step S11 the Web browser of the user terminal 1 calculates a page stay time, creates an operation information file including information indicating the page stay time, a page ID, and a site ID.
  • the stored user ID is transmitted to the information providing server 2 via the network NW, and the process ends.
  • the “scroll operation time” used in step S4 is the time from the start of the scroll operation to the end of the scroll operation. If the scroll operation speed is calculated using this time, for example, the user can quickly scroll. If the user performs a scrolling operation such as pausing and browsing the web page and scrolling again, the user may not be able to determine the exact degree of interest.
  • the “scroll operation time” is the time from the start of the scroll operation to the start of the next scroll operation, the user quickly scrolls and then pauses the Web page. Even when a scroll operation such as browsing carefully and scrolling again is performed, it is possible to determine an appropriate degree of interest of the user.
  • the time from the start of the scroll operation to the start of the next scroll operation is specifically, the scroll pause time from the start of the scroll operation for which the scroll operation information is acquired. And the time until the start of the scroll operation for executing the next scroll.
  • the Web browser of the user terminal 1 determines that the scroll operation has ended in step S3
  • the next scroll operation is started without stopping the counting of the timer for measuring the scroll operation time described above.
  • step S4 the Web browser of the user terminal 1 uses the measured scroll operation time (the time from the start of the scroll operation to the start of the next scroll operation) as the amount of change that the Web page has changed in the window screen.
  • the scroll operation speed is calculated by dividing by.
  • the Web browser of the user terminal 1 calculates the scroll operation calculated in step S8 when the scroll operation for executing the next scroll is started after the end of the scroll as the acquisition target of the scroll operation information.
  • An operation information file including speed is transmitted to the information providing server 2.
  • FIG. 5 is a conceptual diagram showing an example of the relationship between the amount of web page transition and the scroll operation time.
  • “t1” is a scrolling time (that is, the time from the start of the scroll operation to the end of the scroll operation)
  • “t2” is the scroll pause time
  • “t3” is the time from the start of the scroll operation to the start of the next scroll operation.
  • “d1” is a shift amount due to scrolling.
  • the scroll operation speed v1 d1 / t1.
  • the scroll operation speed v3 d1 / t3.
  • the scroll operation time is “time from the start of the scroll operation to the start of the next scroll operation”
  • the next scroll operation is not started in the period P4 shown in FIG. Therefore, in this period P4, the scroll operation time and the scroll operation speed are not calculated. If the scroll operation speed_average value is calculated, only three scroll operation speeds in the periods P1 to P3 are used, and the period P4 is not considered.
  • the operation information file is transmitted to the information providing server 2 every time there is a scroll while the Web page is displayed.
  • the operation information file is created.
  • the stored operation information file and the user ID are stored in the information providing server when the user terminal 1 makes a login request or the like to the information providing server 2. 2 may be configured to be transmitted.
  • the operation information file may be configured to store information related to the Web site 3A and information related to the Web page provided from the Web site 3A.
  • the website 3A is taken as an example, but the same applies to other websites 3k.
  • FIG. 6 is a flowchart showing registration processing of scroll operation information and the like in the system control unit 24 of the information providing server 2. The process illustrated in FIG. 6 is started when the operation information file and the user ID transmitted from the user terminal 1 are received.
  • the system control unit 24 of the information providing server 2 acquires scroll operation information, a site ID, a page ID, and an object ID from the received operation information file (step S21). .
  • the system control unit 24 registers the acquired scroll operation information, site ID, page ID, and object ID in the operation information database 224 in association with the received user ID (step S22), and ends the processing. To do.
  • the acquired scroll operation is performed.
  • the information, the site ID, the page ID, and the object ID are discarded without being registered, or instead of the already registered scroll operation information, site ID, page ID, and object ID, the acquired scroll operation information
  • the site ID, page ID, and object ID may be registered (overwritten update).
  • the information related to the Web page and the page ID are associated with each other and registered in the site information database 223.
  • the information related to a display object is stored in the operation information file, the information related to the display object and the object ID are associated and registered in the site information database 223.
  • the user terminal 1 is configured to calculate the scroll operation speed.
  • the information providing server 2 may be configured to calculate the scroll operation speed.
  • the “transition amount of the Web page” calculated by the user terminal 1 and the “scroll operation time” (“time from the start of the scroll operation to the end of the scroll operation” or “the start of the scroll operation until the next scroll operation” "Time until start") is included in the operation information file and transmitted to the information providing server 2.
  • the scroll operation speed is calculated by the system control unit 24 based on the “Web page transition amount” and the “scroll operation time” and registered in the operation information database 224.
  • the process shown in FIG. 6 is also performed when an operation information file and a user ID including information indicating a page stay time, a page ID, and a site ID are received from the user terminal 1.
  • FIG. 7 is a flowchart showing an information providing process based on the degree of interest in the system control unit 24 of the information providing server 2.
  • the user information of the user of the user terminal 1 is already registered in the user information database 221 by the member registration process, and the authentication information of the user is already registered in the authentication information database 222. It shall be.
  • the information providing server 2 performs a login process in response to a login request (including a login ID and a password) from the accessed user terminal 1, and specifies the user ID of the user terminal 1. And started.
  • a login request including a login ID and a password
  • the login process it is determined whether or not a combination of a login ID and a password included in the login request is registered in the authentication information database 222. If the pair is registered, the user ID is specified.
  • the system control unit 24 of the information providing server 2 determines whether to calculate the object interest level or the page interest level (step S31). Whether to calculate the object interest level or the page interest level may be set in advance by the administrator, or may be configured to be selected by the user of the user terminal 1.
  • step S32 If the system control unit 24 determines to calculate the object interest level, the system control unit 24 proceeds to step S32. If the system control unit 24 determines to calculate the page interest level, the system control unit 24 proceeds to step S36.
  • step S32 the system control unit 24 extracts the object ID associated with the identified user ID and the scroll operation information associated therewith from the operation information database 224.
  • the system control unit 24 determines the object interest level of the user for the display object specified by the object ID for each display object as described above. (Step S33).
  • the system control unit 24 registers the calculated object interest level in the interest level information database 225 in association with the object ID of the corresponding display object and the specified user ID (step S34).
  • the system control unit 24 extracts all (or a predetermined number) of object IDs associated with the identified user ID and the object interest level associated therewith, and extracts the interest level information database 225, and extracts the extracted object interest levels. Based on this, the ranking of the object interest level is determined (step S35), and the process proceeds to step S40.
  • the ranking of the object interest level for example, the object IDs are arranged in descending order of the object interest level, and the rank of the object interest level is given to each display object.
  • step S36 the system control unit 24 extracts the page ID associated with the identified user ID and the scroll operation information associated therewith from the operation information database 224.
  • the system control unit 24 determines the user's page interest level for the Web page specified by the page ID as described above for each Web page. (Step S37).
  • the system control unit 24 registers the calculated degree of interest in each page in the interest degree information database 225 in association with the page ID of the corresponding Web page and the identified user ID (step S38).
  • the system control unit 24 extracts all (or a predetermined number) of page IDs associated with the identified user ID and the page interest level associated with the page ID, and extracts the interest level information database 225, and extracts the extracted page interest level. Based on this, the ranking of the page interest level is determined (step S39), and the process proceeds to step S40.
  • the ranking of the page interest level for example, page IDs are arranged in descending order of the page interest level, and the rank of the page interest level is given to each Web page.
  • step S40 the system control unit 24 selects, from the advertisement information database 226, advertisement information related to a product or service to be recommended to the user based on the determined ranking of the object interest level (or page interest level). .
  • the system control unit 24 identifies the genre or product type of the display object with the highest object interest ranking from the site information database 223, and the advertisement information to which the identified genre or product type is assigned is the advertisement information database 226. Select from.
  • advertisement information may be registered in advance in the advertisement information database 226 for each Web page or each display object, and any advertisement information may be selected (separated) based on the degree of interest. .
  • advertisement information to which the genre or product type (or service type) of the display object with the highest object interest ranking is assigned is selected.
  • the system control unit 24 generates a Web page on which the selected advertisement information is displayed, and transmits the generated Web page to the user terminal 1 (Step S41).
  • the transmitted web page is displayed on the display of the user terminal 1.
  • a product (or service) can be recommended to the user in genre units or product units (or service units).
  • a plurality of material data constituting a layout different from the basic layout of the Web page is registered in advance, and any material data (for example, an object interest level of 1 is set based on the interest level).
  • the material data to which the genre of the display object is assigned) is selected, and the layout composed of the selected material data may be determined. According to this configuration, the user can automatically provide a Web page having a preferred layout.
  • the advertisement information related to the product or service to be recommended to the user is selected based on the ranking of the object interest level or the ranking of the page interest level.
  • advertisement information related to a product or service to be recommended to the user may be selected based on both the ranking of the page interest level and the page interest level.
  • the system control unit 24 advertises advertisement information to which the genre or product type of the display object with the highest ranking of object interest is given and the genre of the Web page with the highest ranking of page interest is given. Select from information database 226. According to this configuration, it is possible to recommend a product or service that is more likely to be of interest to the user to the user.
  • the calculation of the object interest level or the page interest level and the registration in the interest level information database 225 are performed by specifying the user ID by the login process, but as another example, the object interest level
  • the calculation of the page interest level and the registration in the interest level information database 225 may be configured to be executed at predetermined time intervals (for example, 12 hours) regardless of the login process. According to this configuration, a Web page on which the selected advertisement information is displayed can be generated and transmitted more quickly.
  • the information providing server 2 acquires the scroll operation information related to the scroll when the Web page displayed on the user terminal 1 is scrolled according to the scroll operation by the user. Since the user's interest level with respect to the Web page or display object is determined based on the scroll operation information, the accuracy of the user's interest level with respect to the Web page or display object is improved, and the interest level is appropriately set. Can be evaluated. Further, by using such a highly accurate degree of interest of the user, it is possible to present advertisement information and the like more suited to the user's preference to the user, and to recommend products and services more effectively.
  • the level of interest is determined depending on whether the scroll operation speed by the user is fast or slow, it is possible to determine the degree of interest with high accuracy without the user being particularly conscious during the normal operation of the scroll operation.
  • the degree of interest is determined in units of pages and display objects, the degree of interest can be properly used according to the purpose of use. For example, when it is desired to use the object interest level, it is possible to grasp the user interest level in finer units.
  • the information providing server 2 is configured to adjust the interest level by weighting according to the screen size of the Web browser of the user terminal 1 when calculating the interest level based on the scroll operation information. Also good.
  • the Web browser of the user terminal 1 creates an operation information file including screen size information indicating the screen size in addition to the scroll operation information, the site ID, the page ID, and the object ID.
  • the user ID is transmitted to the information providing server 2.
  • the screen size of the Web browser can be acquired by JavaScript (registered trademark).
  • the system control unit 24 of the information providing server 2 receives the operation information file from the user terminal 1, the system control unit 24 acquires scroll operation information, a site ID, a page ID, an object ID, and screen size information from the operation information file. Then, the scroll operation information, the site ID, the page ID, the object ID, and the screen size information are registered in the operation information database 224 in association with the user ID.
  • the system control unit 24 of the information providing server 2 extracts scroll operation information, page ID, object ID, and screen size information associated with the user ID from the operation information database 224, and the extracted scroll operation information.
  • the degree of interest is adjusted by weighting according to the screen size indicated in the extracted screen size information.
  • ⁇ the screen size
  • the scrolling operation speed tends to increase (that is, the user is interested in spite of interest). This is to increase the degree of interest.
  • Each degree of interest calculated using the scroll operation speed detected by the user terminal can be used in common.
  • the information providing server 2 calculates the interest level based on the scroll operation information
  • the interest level is weighted according to the display character size in the Web page or display object displayed on the user terminal 1. You may comprise so that it may adjust.
  • the Web browser of the user terminal 1 creates an operation information file including display character size information indicating the display character size in addition to the scroll operation information, the site ID, the page ID, and the object ID.
  • the file and the user ID are transmitted to the information providing server 2.
  • the system control unit 24 of the information providing server 2 receives the operation information file from the user terminal 1, the system control unit 24 obtains the scroll operation information, the site ID, the page ID, the object ID, and the display character size information from the operation information file. Acquire and register the scroll operation information, site ID, page ID, object ID, and display character size information in the operation information database 224 in association with the user ID.
  • the system control unit 24 of the information providing server 2 extracts scroll operation information, page ID, object ID, and display character size information associated with the user ID from the operation information database 224, and the extracted scroll operation.
  • the degree of interest is adjusted by weighting according to the display character size indicated in the extracted display character size information.
  • ⁇ the degree of interest. This is because when the displayed character size is larger than the character reference size, it takes a short time to grasp the contents of the Web page, and the scroll operation speed tends to increase (that is, despite the user's interest). This is to increase the degree of interest.
  • Each degree of interest calculated using the scroll operation speed detected by each user terminal can be used in common.
  • the scroll operation speed detected when the display character size is displayed is used.
  • Each degree of interest calculated in this way can be used in common.
  • the degree of interest may be adjusted by parameters other than the screen size and display character size described above.
  • the terminal program to be executed may be plugged into the web browser of the user terminal 1, for example.
  • the user terminal 1 acquires the scroll operation information for the display area of the content displayed on the window screen and the content specifying information for specifying the content, and acquires the acquired content based on the acquired scroll operation information.
  • the degree of interest of the user with respect to the content specified by the specific information is calculated (the processing described above may be performed by transmitting the calculated result to the information providing server 2).
  • the terminal program of the present invention may be acquired from a predetermined server or the like via a network NW, for example, or may be recorded on a recording medium such as a CD or DVD and read via a drive device.

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PCT/JP2010/070597 2009-11-26 2010-11-18 サーバ装置、端末装置、ユーザ関心度算出方法、ユーザ関心度算出プログラム、端末プログラム、プログラムが記録された記録媒体、及び情報提供システム Ceased WO2011065283A1 (ja)

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EP10833129.9A EP2500860A4 (en) 2009-11-26 2010-11-18 SERVER DEVICE, END DEVICE, METHOD FOR CALCULATING A USER INTEREST GEAR, PROGRAM FOR CALCULATING A USER INTEREST GEAR, TERMINAL DEVICE PROGRAM, RECORDING MEDIUM AND PROGRAM RECORDED THEREFROM, AND INFORMATION PROVISION SYSTEM
US13/511,951 US9251526B2 (en) 2009-11-26 2010-11-18 Server apparatus, terminal apparatus, user's degree of interest calculation method, user's degree of interest calculation program, terminal program, recording medium having program recorded therein, and an information providing system
CN2010800535995A CN102667842A (zh) 2009-11-26 2010-11-18 服务器装置、终端装置、用户关注度计算方法、用户关注度计算程序、终端程序、记录有程序的记录介质及信息提供系统
US14/825,498 US10169766B2 (en) 2009-11-26 2015-08-13 Server apparatus, terminal apparatus, user's degree of interest calculation method, user's degree of interest calculation program, terminal program, recording medium having program recorded therein, and an information providing system

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US14/825,498 Division US10169766B2 (en) 2009-11-26 2015-08-13 Server apparatus, terminal apparatus, user's degree of interest calculation method, user's degree of interest calculation program, terminal program, recording medium having program recorded therein, and an information providing system

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