WO2016136110A1 - Dispositif de traitement d'informations, dispositif de règlement, procédé de traitement d'informations et programme - Google Patents

Dispositif de traitement d'informations, dispositif de règlement, procédé de traitement d'informations et programme Download PDF

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Publication number
WO2016136110A1
WO2016136110A1 PCT/JP2015/085751 JP2015085751W WO2016136110A1 WO 2016136110 A1 WO2016136110 A1 WO 2016136110A1 JP 2015085751 W JP2015085751 W JP 2015085751W WO 2016136110 A1 WO2016136110 A1 WO 2016136110A1
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WO
WIPO (PCT)
Prior art keywords
settlement
information
product
payment
checkout
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PCT/JP2015/085751
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English (en)
Japanese (ja)
Inventor
翔太 中村
るみ 池澤
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日本電気株式会社
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Publication date
Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Priority to JP2017501878A priority Critical patent/JPWO2016136110A1/ja
Publication of WO2016136110A1 publication Critical patent/WO2016136110A1/fr

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/12Cash registers electronically operated
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/12Cash registers electronically operated
    • G07G1/14Systems including one or more distant stations co-operating with a central processing unit

Definitions

  • the present invention relates to a technology for guiding each customer to an appropriate settlement apparatus.
  • processing for registering products for payment reading barcodes, etc.
  • processing for performing payments for registered products such as receiving payment and returning a change
  • Patent Document 1 discloses a sales management system in which a registration apparatus used for the process (1) and an accounting apparatus used for the process (2) are provided separately.
  • the store clerk registers the product using the registration device.
  • the registration device issues a registration receipt.
  • the purchaser moves to the accounting apparatus with the registered receipt, and causes the accounting apparatus to read the registered receipt.
  • the accounting process based on the contents of the registered receipt can be performed, the purchaser performs the accounting by operating the accounting device (such as inserting a price).
  • a store clerk designates an accounting device operated by a customer from among a plurality of accounting devices.
  • a registration receipt as described in Patent Document 1 below is not required.
  • the specific flow of such an operation method is as follows. First, a store clerk registers a product using a registration device. Then, the store clerk uses the registration device to specify an accounting device operated by the customer in order to perform the checkout process. In response to the operation of the store clerk, the registration device transmits information necessary for the checkout process to the designated accounting device. Then, the store clerk informs the customer of the accounting device designated as the accounting device operated by the customer via the oral or customer display. The customer goes to the designated accounting device and operates the accounting device to settle the merchandise registered by the registration device.
  • a settlement apparatus suitable as a settlement apparatus that performs a settlement process for a product varies depending on a product registered as a settlement target. For example, in some stores, the operation of not permitting credit payment for cigarettes is adopted, and if the products registered for payment include tobacco, credit payment cannot be used for the payment of those products. Things can happen. If each customer can be guided to an appropriate settlement apparatus, the customer can smoothly proceed with the settlement of the product, and an effect of improving customer satisfaction can be expected.
  • An object of the present invention is to provide a technique for guiding each customer to a settlement apparatus.
  • a specifying unit that specifies at least one of the plurality of payment devices as a payment device that performs a payment process using the payment information including information on the product.
  • An information processing apparatus is provided.
  • Computer Information including specifying at least one settlement apparatus from among a plurality of settlement apparatuses as a settlement apparatus that performs a settlement process using settlement information including information on the commodity based on a commodity registered by the commodity registration apparatus A processing method is provided.
  • a specific means for identifying at least one settlement device from among a plurality of settlement devices as a settlement device that performs settlement processing using the settlement information including information on the product is provided.
  • an operating method in which a settlement apparatus performs a settlement process using information obtained from a specific medium carried by a customer is referred to as an “accounting ticket system”.
  • an operation method in which a product registration apparatus or another apparatus itself or a settlement apparatus designated by an operator of the apparatus performs a settlement process is referred to as a “designation method”.
  • FIG. 1 is a block diagram conceptually showing the processing configuration of the information processing system 1 in the first embodiment.
  • the information processing system 1 includes a server device 40, a product registration device 20, and a plurality of checkout devices 30 that are communicably connected to each other via a network 50.
  • the configuration of the information processing system 1 is not limited to the example of this figure.
  • a plurality of product registration devices 20 may be connected to the server device 40 or the checkout device 30 so as to communicate with each other.
  • the information processing system 1 uses the product registration device 20 and the settlement device 30 to settle the products purchased by the customer. First, using the product registration device 20, a product to be settled is registered. Then, using the settlement apparatus 30, settlement of goods registered as a settlement target (payment of price, etc.) is performed.
  • the merchandise registration apparatus 20 is a terminal operated by a store clerk who performs the registration business of the merchandise to be settled.
  • the merchandise registration apparatus 20 performs a merchandise registration process in accordance with a store clerk operation, and generates settlement information.
  • the checkout information is information related to the checkout process for a product registered as a checkout target.
  • the settlement information includes an ID (Identifier), an amount, a transaction number, a total amount, and the like of each product registered as an object of the settlement process.
  • the merchandise registration apparatus 20 outputs the generated settlement information to the server apparatus 40 together with the identification information of the settlement apparatus 30 that performs the settlement process. Moreover, the merchandise registration apparatus 20 may output the identification information of the settlement apparatus 30 to the server apparatus 40 together with the identification information of the settlement information after the settlement information is transmitted. Further, the merchandise registration apparatus 20 may directly output the generated settlement information to the settlement apparatus 30.
  • the merchandise registration apparatus 20 outputs the generated settlement information to the server apparatus 40 together with identification information for identifying the settlement information.
  • the merchandise registration apparatus 20 prints and outputs a one-dimensional code or two-dimensional code encoded with identification information for identifying settlement information on a paper medium. Further, the merchandise registration apparatus 20 may acquire identification information for identifying a customer, and output the settlement information together with the identification information to the server apparatus 40.
  • the settlement apparatus 30 is a terminal operated by a customer.
  • the settlement apparatus 30 performs a settlement process for the product registered as a settlement target in the product registration apparatus 20 using the settlement information.
  • the settlement apparatus 30 acquires the settlement information transmitted from the information processing apparatus 10 or the product registration apparatus 20 in accordance with the designation operation on the product registration apparatus 20.
  • the settlement apparatus 30 acquires the identification information of the settlement information and the identification information of the customer from the portable medium possessed by the customer, and sends the settlement information transmission request to the information processing apparatus 10 including the acquired information.
  • the payment information specified using the information included in the transmission request is acquired from the information processing apparatus 10. Further, when the payment information itself is included in the medium, the payment apparatus 30 can directly acquire the payment information from the medium.
  • FIG. 2 is a block diagram conceptually showing the processing configuration of the information processing apparatus 10 in the first embodiment.
  • the information processing apparatus 10 according to the present exemplary embodiment includes a specifying unit 110, a detection unit 120, and a display processing unit 130.
  • the information processing apparatus 10 is a product registration device 20 or a server device 40, and each of these processing units is provided in the product registration device 20 or the server device 40.
  • the detection unit 120 detects that a specific product is included in the products registered by the product registration device 20.
  • the specific product is a product for which a settlement apparatus that can settle the product is limited.
  • a product for which such a payment method is restricted is exemplified as the specific product.
  • Products other than cigarettes that cannot be paid by credit card or products that cannot use electronic money can be set as specific products.
  • “payment methods are restricted” means that at least one of various payment methods that can be used if the customer is normal is not allowed (the customer cannot use it).
  • the specific product is not limited to these examples. However, in this embodiment, for convenience of explanation, a case where a product for which the payment method is restricted is a specific product will be described. Others will be described in a fourth embodiment described later.
  • the detection unit 120 refers to the specific product storage unit 122 that stores information for identifying the specific product, and detects the specific product from the products registered by the product registration device 20.
  • the specific product storage unit 122 has information as shown in FIG. 3, for example.
  • FIG. 3 is a diagram illustrating an example of information stored in the specific product storage unit 122.
  • the specific product storage unit 122 for only a specific product, a product ID that uniquely identifies the product, and information (payment restriction information) indicating a payment method restricted by the specific product, Are stored in association with each other.
  • the specific product storage unit 122 includes information related to each product, information indicating whether the product is a specific product (specific product flag in the example of FIG. 3B), and payment. Limit information is stored.
  • the information stored in the specific product storage unit 122 is not limited to the example in FIG. 3, and may be information that can specify each specific product and the payment method restricted by the specific product.
  • the specific product storage unit 122 is provided in the information processing apparatus 10 in the processing configuration diagram of FIG. 2, but may be provided in another apparatus that is communicably connected to the information processing apparatus 10.
  • FIG. 3 shows an example in which the specific product storage unit 122 stores a payment method (“payment restriction information” in FIG. 3) that is not permitted due to restrictions on the specific product, but the information stored in the specific product storage unit 122 is This is not a limitation. For example, since it can be said that “accepted payment methods” and “unpermitted payment methods” have a two-sided relationship with respect to a specific product, the specific product storage unit 122 sets the payment method allowed for the specific product as “payment restriction information May be stored.
  • the product registration device 20 functions as the information processing device 10
  • the product registration device 20 registers each product as a settlement product
  • a specific product storage is performed using the product ID read from the product barcode or the like by the detection unit 120.
  • the unit 122 it is possible to determine whether or not the product is a specific product.
  • the product registration device 20 can also determine whether or not the specific product is included in the generated settlement information by referring to the specific product storage unit 122 after completing the product registration process.
  • the server device 40 functions as the information processing device 10
  • the server device 40 refers to the specific product storage unit 122 using the product ID of each product included in the settlement information acquired from the product registration device 20. It is determined whether each product included in the checkout information is a specific product.
  • the specific unit 110 specifies the settlement device 30 that does not support a payment method that is not allowed due to the limitation of the detected specific product.
  • the specifying unit 110 specifies the settlement apparatus 30 that supports only the payment method permitted for the specific product (or each payment method or a combination thereof when multiple payment methods are permitted). Specific examples are given on the assumption of all three types of payment methods: “cash”, “credit card”, and “electronic money”. For example, when a specific product for which “credit card” is not permitted is included in the checkout target product, the specifying unit 110 specifies the checkout device 30 that does not support “credit card”.
  • the specifying unit 110 has a settlement apparatus 30 that supports only “cash”, a settlement apparatus 30 that supports only “electronic money”, and a settlement that only supports “cash” and “electronic money”.
  • the device 30 is specified.
  • the settlement apparatus 30 specified here can be said to be a candidate for a settlement apparatus that performs the settlement process using the settlement information including the specific product as a settlement target.
  • the identifying unit 110 for example, each settlement device 30 connected via the network 50 and information indicating whether or not each settlement device 30 has been identified as a candidate so that it can be determined whether or not each settlement device 30 has been identified as a candidate.
  • a storage unit not shown.
  • specification part 110 can also manage whether each payment apparatus 30 was specified as a candidate by listing the payment apparatus 30 specified as a candidate, and hold
  • the display processing unit 130 can identify the settlement apparatus 30 specified as a candidate as shown in FIGS. Can be displayed.
  • the specifying unit 110 refers to the device information storage unit 112 that stores information indicating a payment method that corresponds to or does not correspond to each checkout device 30, and the specific product detected by the detection unit 120. Compare with payment limit information associated with. Using this comparison result, the identification unit 110 identifies the settlement apparatus 30 that does not support a payment method that is not permitted due to the restriction on the specific product detected by the detection unit 120.
  • the device information storage unit 112 has information as shown in FIG. 4, for example.
  • FIG. 4 is a diagram illustrating an example of information stored in the device information storage unit 112.
  • the device information storage unit 112 corresponds to the information for uniquely identifying each settlement apparatus 30 (the settlement apparatus ID in the example of FIG. 4A) and the settlement apparatus 30.
  • Information indicating the payment method is stored.
  • the specific product storage unit 122 corresponds to information for uniquely identifying each settlement apparatus 30 (the settlement apparatus ID in the example of FIG. 4B) and the settlement apparatus 30.
  • FIG. 4 for convenience of explanation, three types of payment methods, cash, credit card, and electronic money, are illustrated, but the payment method is not limited to this.
  • a payment method such as a cash voucher or gift certificate may be further included.
  • the specifying unit 110 is a payment method indicated by the payment restriction information associated with the specific product detected by the detecting unit 120.
  • the settlement apparatus 30 including at least one of the above in the “unsupported payment method” is excluded from the candidates.
  • the specification unit 110 sets “at least one of the payment methods indicated by the payment restriction information as“ unsupported payment ”for at least one of the detected specific products.
  • the settlement apparatus 30 included as a “method” is excluded from candidates.
  • the identification unit 110 identifies the remaining settlement apparatus 30 as a candidate.
  • the specifying unit 110 has a payment method indicated by the payment restriction information of the specific product detected by the detecting unit 120.
  • the settlement apparatus 30 including all of the payment methods that are not supported is identified as a candidate.
  • the specific unit 110 includes all of the payment methods indicated by the payment restriction information as “unsupported payment methods” for all the detected specific products.
  • the settlement apparatus 30 is specified as a candidate.
  • the display processing unit 130 is capable of distinguishing between the first screen element corresponding to the settlement apparatus identified by the identifying unit 110 and the second screen element corresponding to another settlement apparatus other than the identified settlement apparatus.
  • the screen including the image is displayed on a display device (not shown).
  • the display processing unit 130 generates drawing data of a screen in which the first screen element and the second screen element are different in terms of, for example, the color, shape, size, or presence of a specific mark, and outputs the drawing data to a display device (not shown).
  • the display device is, for example, a product registration device for displaying information for guiding an operator display or a customer display provided in the product registration device 20 or a settlement device identified as a candidate to the customer. 20 is a display provided separately in the vicinity of 20.
  • FIG. 5 is a diagram showing an example of a screen that the display processing unit 130 displays on the display device in the designation method.
  • screen elements 1301 to 1305 are displayed as screen elements corresponding to the respective settlement apparatuses 30 (the settlement apparatus A to the settlement apparatus E).
  • a screen element drawn with a solid line indicates that the screen element is in an enabled state.
  • the valid state is a state in which a process triggered by an operation on each screen element (a process for transmitting the settlement information to the settlement apparatus 30 corresponding to the screen element) can be normally executed.
  • a screen element drawn with a dotted line in FIG. 5 indicates that the screen element is in a disabled state.
  • the invalid state means a state in which a process triggered by an operation on each screen element (a process for transmitting the settlement information to the settlement apparatus 30 corresponding to the screen element) is not normally executed.
  • the invalid state is a state in which an operation cannot be performed on a screen element, a state in which an error message (for example, “Please select another settlement device”) is displayed when an operation on a screen element is accepted, etc. including.
  • the display processing unit 130 receives the identification result from the identifying unit 110, displays each screen element corresponding to the settlement apparatus B and the settlement apparatus D in a valid state, and displays them on the settlement apparatus A, the settlement apparatus C, and the settlement apparatus E, respectively. Drawing data for displaying each corresponding screen element in an invalid state is generated. Then, the display processing unit 130 outputs the generated drawing data to the display device. The display device displays a screen as illustrated in FIG. 5 using the drawing data output from the display processing unit 130.
  • the operator of the merchandise registration apparatus 20 designates the settlement apparatus operated by the customer. Therefore, the settlement apparatus candidates for the settlement process should be notified to the operator. Accordingly, the screen 1300 is displayed on, for example, an operator display provided in the product registration device 20. According to the screen 1300 in FIG. 5, the operator of the merchandise registration apparatus 20 can grasp at a glance candidates for the settlement apparatus 30 to which the settlement information is to be transmitted. Then, the operator of the merchandise registration apparatus 20 can select the settlement apparatus 30 from the candidates.
  • FIG. 6 is a diagram showing an example of a screen that the display processing unit 130 displays on the display device in the billing method.
  • the screen 1310 in FIG. 6 is a screen that displays a simplified map around the area where the product registration device 20 and the checkout device 30 are installed in the store.
  • a case where a product to be settled is registered in the first counter is illustrated.
  • the display processing unit 130 generates drawing data in which screen elements corresponding to the checkout device 30 specified as candidates by the specifying unit 110 are filled with diagonal lines, and outputs the drawing data to the display device.
  • the display device displays a screen as illustrated in FIG. 6 using the drawing data output from the display processing unit 130.
  • the screen 130 of FIG. 6 is, for example, a display for a customer provided in the product registration device 20 or a display provided separately in the vicinity of the product registration device 20 to display information for guiding the customer to the checkout device. Is displayed. According to the screen 1310 in FIG. 6, the customer can grasp at a glance candidates for the settlement apparatus 30 suitable for the settlement of the product. Note that the screen displayed in the bill format is not limited to the example of FIG.
  • the display processing unit 130 adjusts the payment device corresponding to each of the first screen elements based on the distance between the product registration device 20 that registers the product included in the payment information and the payment device 30 specified by the specification unit 110.
  • a screen that displays the priority of 30 in a distinguishable manner may be displayed on the display device.
  • the display processing unit 130 of the checkout devices 30 identified as candidates, the checkout device 30 closest to the product registration device 20 (that is, the vicinity of the customer's current location) that registered the product included in the checkout information.
  • the screen element corresponding to is displayed with priority.
  • the display processing unit 130 refers to information as illustrated in FIG. 7, and the merchandise registration device 20 that registers the merchandise included in the settlement information, and the checkout device 30 specified as a candidate by the specifying unit 110. Can be grasped.
  • FIG. 7 is a diagram showing an example of information defining the distance relationship between each product registration device 20 and each settlement device 30.
  • product registration device ID information for identifying the product registration device 20
  • settlement device ID information for identifying each settlement device 30
  • information indicating the distance from the product registration device 20 (Near / Normal / Far) are stored.
  • FIG. 7 is merely an example, and the content is not limited.
  • the information indicating the distance may be divided in stages other than the three stages, or a value indicating the distance from the product registration device 20 (for example, a linear distance) may be stored.
  • FIG. 7 information for identifying the product registration device 20
  • settlement device ID information for identifying each settlement device 30
  • information indicating the distance from the product registration device 20 (Near / Normal / Far)
  • FIG. 7 is merely an example, and the content is not limited.
  • the information indicating the distance may be divided in stages other than the three stages, or a value indicating the distance from the product registration device 20 (for
  • the display processing unit 130 accesses the storage unit of another device and acquires the distance relationship between the product registration device 20 that registers the product included in the payment information and each payment device 30.
  • FIG. 7 An example of a screen displayed on the display device by the display processing unit 130 when information as shown in FIG. 7 is used will be described with reference to FIGS. In the following, description will be made under the same premise as the description using FIGS. 5 and 6.
  • FIG. 8 is a diagram showing an example of a screen that the display processing unit 130 displays on the display device in the designation method.
  • the screen elements (1322, 1324) are displayed so that the priorities of the settlement device B and the settlement device D identified by the identifying unit 110 can be distinguished.
  • FIG. 9 is a diagram showing an example of a screen that the display processing unit 130 displays on the display device in the billing method.
  • the screen elements (1332, 1334) are displayed so that the priorities of the settlement apparatus B and the settlement apparatus D identified by the identification unit 110 can be distinguished.
  • the display processing unit 130 performs the following processing when displaying the screen shown in FIG.
  • the display processing unit 130 refers to the information shown in FIG. 7 and determines the priority of each settlement apparatus 30 specified as a candidate by the specifying unit 110. Generally, the closer the settlement apparatus 30 that performs the settlement process is to the product registration apparatus 20, the more convenient it is for the customer, and the higher the priority when selecting the settlement apparatus 30 that performs the settlement process. In the information shown in FIG. 7, the information indicating the distance associated with the settlement apparatus B is “near”, and the information indicating the distance associated with the settlement apparatus D is “far”.
  • the display processing unit 130 displays screen data corresponding to the settlement apparatus B in a state showing a high priority, and draws screen drawing data displaying a screen element corresponding to the settlement apparatus D in a state showing a low priority. Generate. Further, the display processing unit 130 determines the priority order of the settlement apparatus B and the settlement apparatus D from the information shown in FIG. 7 and displays the determined priority order in a recognizable manner (for example, the priority order for each screen element). Drawing data or a screen in which each screen element is arranged in the order of high priority may be generated.
  • the display processing unit 130 displays a screen that displays the priority of the settlement apparatus 30 corresponding to the first screen element in a distinguishable manner based on the progress of the settlement process in the settlement apparatus 30 identified by the identification unit 110. May be displayed.
  • the device information storage unit 112 further stores information indicating the progress status of the settlement process in each settlement device 30, and the display processing unit 130 is identified as a candidate by the identifying unit 110 based on the information indicating the progress status.
  • the priority of the settlement apparatus 30 is determined. Generally, the smaller the waiting time of the settlement apparatus 30 that performs the settlement process, the more convenient for the customer, and the higher the priority when selecting the settlement apparatus 30 that performs the settlement process.
  • the display processing unit 130 determines the available settlement apparatus 30 that can be used without waiting among the settlement apparatuses 30 that are identified as candidates by the identifying unit 110.
  • the settlement apparatus 30 is determined to have a high priority.
  • the display processing unit 130 is based on the information indicating the progress of the settlement process, and the settlement apparatus 30 that is currently being executed among the settlement apparatuses 30 identified as candidates by the identifying unit 110 is closer to the end. It is determined as a settlement apparatus 30 with a high priority.
  • the progress status of the checkout process is a state in which the checkout information is transmitted to the checkout device 30 (or received by the checkout device 30), a state in which the checkout processing is started by a customer's operation, and a state in which a price is charged , A change or a state in which a receipt is output may be included.
  • the display processing unit 130 generates drawing data for displaying the priorities of the checkout devices 30 specified by the specifying unit 110 in a distinguishable manner as exemplified in FIGS. 8 and 9 and outputs the drawing data to the display device. .
  • the display processing unit 130 may determine the priority of the settlement apparatus 30 by combining the above-described distance and the progress of the settlement process. In this case, for example, for the settlement apparatus 30 with the same progress, the display processing unit 130 determines the settlement apparatus 30 closer to the product registration apparatus 20 as a higher priority.
  • FIG. 10 is a diagram conceptually illustrating the hardware configuration of the information processing apparatus 10.
  • the information processing apparatus 10 includes a CPU 101, a memory 102, a storage 103, an input / output interface (I / F) 104, a communication module 105, and the like as shown in FIG.
  • the CPU 101, the memory 102, the storage 103, the input / output I / F 104, and the communication module 105 are connected by a data transmission path for transmitting / receiving data to / from each other.
  • the memory 102 is a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory).
  • the storage 103 is a storage device such as a hard disk, an SSD (Solid State Drive), or a memory card.
  • the storage 103 stores program modules for realizing the functions of the respective processing units (specification unit 110, detection unit 120, and display processing unit 130) of the information processing apparatus 10.
  • the CPU 101 implements the functions of each processing unit by executing these program modules. For example, when the server device 40 functions as the information processing device 10, the CPU 101 of the server device 40 executes the program modules of the specification unit 110, the detection unit 120, and the display processing unit 130, thereby detecting the specification unit 110 and detection.
  • the unit 120 and the display processing unit 130 are realized.
  • the CPU 101 of the product registration device 20 executes the program modules of the specification unit 110, the detection unit 120, and the display processing unit 130, thereby specifying the specification unit 110, The detection unit 120 and the display processing unit 130 are realized.
  • the CPU 101 may execute these modules after reading them onto the memory 102, or may execute them without reading them onto the memory 102.
  • the storage 103 further stores program modules for realizing various functions of the product registration apparatus 20.
  • the server device 40 functions as the information processing device 10
  • the storage 103 further stores program modules for realizing various functions of the server device 40.
  • the input / output I / F 104 is connected to a display device or input device (not shown).
  • the display device is a device that displays a screen corresponding to drawing data processed by a CPU 101 or a GPU (Graphics Processing Unit) (not shown) such as an LCD (Liquid Crystal Display) or CRT (Cathode Ray Tube) display. It is.
  • the input device is a device that receives an input by a user operation, and is realized as, for example, a keyboard, a mouse, a touch sensor, or the like.
  • the display device and the input device may be integrated and realized as a touch panel.
  • the communication module 105 is used for transmitting / receiving data to / from an external device or the like.
  • this connection is a bus connection via a bus line (for example, a USB (Universal Serial Bus) line), a network connection via a network line, or the like.
  • the network line may be a wireless line or a wired line.
  • the input / output I / F 104 is connected to various devices (such as a reading device such as a barcode reader) necessary for registering the product to be settled.
  • the hardware configuration of the information processing apparatus 10 is not limited to the configuration shown in FIG.
  • FIG. 11 is a flowchart illustrating a processing flow when the product registration device 20 functions as the information processing device 10 in the first embodiment.
  • FIG. 12 is a flowchart illustrating a process flow when the server apparatus 40 functions as the information processing apparatus 10 in the first embodiment.
  • the merchandise registration apparatus 20 registers the merchandise to be settled (S101). Specifically, the product registration device 20 uses a product reading window (not shown) including an imaging unit, a barcode reader (not shown), or other input device to make a product to be registered as a checkout target. Information (product ID, product name, product unit price, number of items, etc.) is acquired. Then, the merchandise registration apparatus 20 stores the obtained merchandise information of each merchandise as settlement information to be transmitted to the settlement apparatus 30 later.
  • a product reading window including an imaging unit, a barcode reader (not shown), or other input device to make a product to be registered as a checkout target.
  • Information product ID, product name, product unit price, number of items, etc.
  • the merchandise registration apparatus 20 stores the obtained merchandise information of each merchandise as settlement information to be transmitted to the settlement apparatus 30 later.
  • the detection unit 120 of the product registration apparatus 20 determines whether or not the product is a specific product (S102). Specifically, the detection unit 120 of the product registration apparatus 20 refers to the specific product storage unit 122 as illustrated in FIG. 3 using the product ID acquired in S101, and determines whether or not the product is a specific product. Is determined.
  • the specifying unit 110 of the product registration device 20 is the payment restriction information associated with the specific product detected by the detection unit 120 of the product registration device 20. Is acquired (S103). For example, it is assumed that information as shown in FIG. 3 is held in the specific product storage unit 122 and a product with the product ID “003” is registered in S101. In this case, the specifying unit 110 of the product registration device 20 acquires “electronic money” as the payment restriction information associated with the specific product whose product ID is “003”. This information indicates that the payment method using “electronic money” cannot be used in the settlement process using the settlement information.
  • the specifying unit 110 of the product registration apparatus 20 does not perform the process of S103 described above.
  • the product registration device 20 determines whether or not the registration processing of the product to be settled is completed (S104).
  • the merchandise registration apparatus 20 can determine whether or not the registration processing of the merchandise to be settled is completed, for example, based on whether or not the “subtotal” button is pressed in the merchandise registration apparatus 20.
  • the product registration apparatus 20 waits for the next product to be registered. The above-described processing of S101 to S104 is repeated until the registration processing of the product to be settled is completed.
  • specification part 110 of the merchandise registration apparatus 20 specifies the candidate of the payment apparatus 30 which performs a payment process (S105).
  • the identifying unit 110 refers to the device information storage unit 112 as illustrated in FIG. 4 and identifies a candidate for the settlement apparatus 30 that performs the settlement process.
  • the specifying unit 110 of the product registration apparatus 20 acquires “electronic money” as payment restriction information in S103.
  • the specifying unit 110 of the merchandise registration apparatus 20 uses the payment restriction information to refer to the apparatus information storage unit 112 as shown in FIG. In this case, the checkout apparatuses B and D) are specified as candidates.
  • the display processing unit 130 of the product registration device 20 generates screen drawing data to be displayed on the display device based on the identification result in S105 (S106).
  • the display processing unit 130 of the merchandise registration apparatus 20 holds screen template data as shown in FIGS. 5, 6, 8, and 9, and the template data is stored according to the specific result in S ⁇ b> 105.
  • the display processing unit 130 of the merchandise registration apparatus 20 includes data relating to the first screen element corresponding to the settlement apparatus 30 identified in S105, and another settlement apparatus 30 other than the settlement apparatus 30 identified in S105.
  • the data related to the second screen element corresponding to is processed into a distinguishable state.
  • the display processing unit 130 of the merchandise registration apparatus 20 determines the priority of each candidate specified in S105 using information as shown in FIG. 7, and generates drawing data reflecting the priority. May be.
  • the display processing unit 130 of the merchandise registration device 20 outputs the generated drawing data to the display device (S107). If it is a designation
  • the server device 40 acquires the settlement information of the product registered by the product registration device 20 (S201). Then, the detection unit 120 of the server device 40 selects one of the products included in the payment information as a target (S202). The detection unit 120 of the server device 40 determines whether or not the selected product is a specific product (S203). Specifically, the detection unit 120 of the server device 40 refers to the specific product storage unit 122 as illustrated in FIG. 3 using the product ID of the product selected in S202, and determines whether the product is the specific product. Determine whether or not.
  • the specifying unit 110 of the server device 40 acquires payment restriction information associated with the specific product detected by the detection unit 120 of the server device 40 ( S204).
  • the process of S204 is the same as the process of S103.
  • specification part 110 of the server apparatus 40 determines whether all the goods contained in the adjustment information were confirmed (S205). When all the products included in the checkout information have not been confirmed (S205: NO), the processing from S202 to S204 is repeated.
  • the display processing unit 130 of the server device 40 executes the processing from S206 to S208.
  • the processing from S206 to S208 is the same as the processing from S105 to S107, respectively.
  • the settlement apparatus 30 that does not correspond to the payment method restricted by the above is specified as a settlement apparatus candidate that performs the settlement process using the settlement information. That is, according to the present embodiment, it is possible to specify the payment apparatus 30 that can execute the payment process without any problem even if the specific product is included.
  • screen elements (1st screen element) corresponding to the payment apparatus 30 specified as a candidate, and other payment apparatuses other than the payment apparatus 30 specified as a candidate A screen displaying the screen elements corresponding to 30 (second screen elements) in a distinguishable manner is displayed to the operator and customer of the product registration device 20. Thereby, the operator and the customer of the product registration device 20 can grasp at a glance the settlement device 30 that can execute the settlement process without any problem even if the specific product is included.
  • a screen that displays the priority of each of the first screen elements in a distinguishable manner is displayed to the operator or customer of the product registration device 20.
  • a screen for distinguishing the settlement apparatus 30 identified as a candidate is displayed to the operator, and the operator can select the settlement apparatus 30 that performs the settlement process from among the candidates.
  • the information processing apparatus 10 automatically determines the settlement apparatus 30 that performs the settlement process using the settlement information from the candidates identified by the identifying unit 110.
  • FIG. 13 is a block diagram conceptually showing the processing configuration of the information processing apparatus 10 in the second embodiment.
  • the information processing apparatus 10 includes a specifying unit 110, a detection unit 120, and a determination unit 140.
  • the identification unit 110 and the detection unit 120 are the same as those shown in FIG.
  • the determination unit 140 according to the present embodiment is realized by the CPU 101 executing a program module for realizing the function of the determination unit 140 stored in the storage 103.
  • the server device 40 functions as the information processing device 10
  • the CPU 101 of the server device 40 executes a program module for realizing the function of the determination unit 140 stored in the storage 103 of the server device 40, thereby determining the determination unit. 140 is realized.
  • the CPU 101 of the product registration device 20 executes a program module for realizing the function of the determination unit 140 stored in the storage 103 of the product registration device 20.
  • the determination unit 140 is realized.
  • the specifying unit 110 and the detection unit 120 of the present embodiment are realized in the same manner as in the first embodiment.
  • the determining unit 140 automatically determines the settlement apparatus 30 that performs the settlement process using the settlement information from the settlement apparatuses 30 selected as candidates by the specifying unit 110.
  • the determination unit 140 is configured to arbitrarily select one settlement apparatus 30 from among the settlement apparatuses 30 identified as candidates by the identification unit 110, for example.
  • the determination unit 140 includes the progress of the settlement process in the settlement apparatus 30 identified by the identification unit 110 and the product registration apparatus 20 that registers the product included in the settlement information and the settlement apparatus 30 identified by the identification unit 110. Based on at least one of the distances, the settlement apparatus 30 that performs the settlement process may be determined from among the identified settlement apparatuses 30. Specifically, as described in the first embodiment, the determination unit 140 registers the product included in the checkout progress in the checkout device 30 specified by the specifying unit 110 and the product included in the checkout information. Based on at least one of the distance between 20 and the settlement apparatus 30 identified by the identification unit 110, the priority of the identified settlement apparatus 30 is determined. And the determination part 140 determines the payment apparatus 30 with the highest priority as the payment apparatus 30 which performs a payment process.
  • FIG. 14 is a flowchart showing the flow of processing of the information processing apparatus 10 in the second embodiment.
  • the process described below is executed instead of the process (S106 and S107, or S207 and S208) for generating drawing data and outputting it to the display device after candidates are specified in S105 or S206.
  • the determining unit 140 determines the settlement apparatus 30 that executes the settlement process among the settlement apparatuses 30 identified as candidates by the identifying unit 110 (S301). For example, as described in the first embodiment, the determination unit 140 determines the priority of each of the settlement apparatuses 30 identified as candidates by the identification unit 110 and performs the settlement process on the settlement apparatus 30 with the highest priority. The settlement apparatus 30 to be executed is determined. Further, the determination unit 140 may arbitrarily determine one of the settlement apparatuses 30 identified as candidates by the identification unit 110 as the settlement apparatus 30 that executes the settlement process. The determination unit 140 transmits the settlement information of the product registered by the product registration apparatus 20 to the determined settlement apparatus 30 (S302).
  • the customer can freely select the settlement apparatus 30 that performs the settlement process. Therefore, there is a possibility that a problem may arise when a customer tries to use the payment method that is not permitted by causing the customer to read the medium with the checkout device 30 corresponding to the payment method that is not allowed due to the restriction of the specific product.
  • the information processing apparatus 10 is configured to deal with such a problem.
  • FIG. 15 is a block diagram conceptually showing the processing configuration of the information processing apparatus 10 in the third embodiment.
  • the information processing apparatus 10 includes a specifying unit 110, a detection unit 120, and an output unit 150.
  • the identification unit 110 and the detection unit 120 are the same as those shown in FIG.
  • the output unit 150 of the present embodiment is realized by the CPU 101 executing a program module for realizing the function of the output unit 150 stored in the storage 103.
  • the server device 40 functions as the information processing device 10
  • the CPU 101 of the server device 40 executes the program module for realizing the function of the output unit 150 stored in the storage 103 of the server device 40, thereby outputting the output unit. 150 is realized.
  • the CPU 101 of the product registration device 20 executes a program module for realizing the function of the output unit 150 stored in the storage 103 of the product registration device 20.
  • the output unit 150 is realized.
  • the specifying unit 110 and the detection unit 120 of the present embodiment are realized in the same manner as in the first embodiment.
  • the output unit 150 associates the payment information or information for identifying the payment information with information for identifying the payment device specified by the specifying unit 110, and outputs the information to a portable medium that is read by the payment device 30.
  • the portable medium is a paper medium output from a printing device (not shown) provided in or connected to the product registration device 20, a mobile terminal such as a smartphone owned by the customer, or a store owned by the customer. Includes membership cards.
  • the output unit 150 identifies the settlement information or information for identifying the settlement information with respect to a printing apparatus (not shown) provided in or connected to the product registration apparatus 20, and is identified as a candidate by the identifying unit 110.
  • the instruction for printing out the information is transmitted.
  • the output unit 150 can cause the printing apparatus to output the medium on which the payment information or information for identifying the payment information and the information for identifying the payment apparatus specified as a candidate by the specifying unit 110 are printed.
  • the output unit 150 sends the payment information to the customer's mobile terminal or the payment information thereof via the product registration device 20 or a short-range wireless communication device (not shown) provided in the vicinity of the product registration device 20.
  • the output unit 150 uses the product registration device 20 or a card reader (not shown) provided in the vicinity of the product registration device 20 to identify the payment information or the payment information on the customer's membership card. And information for identifying the settlement apparatus 30 identified as a candidate by the identifying unit 110 can be output.
  • the settlement apparatus 30 reads information identifying the settlement apparatus 30 identified as a candidate by the identifying unit 110 from the portable medium, and determines whether or not itself is included in the settlement apparatus 30 identified by the information. Check.
  • the settlement apparatus 30 identified by the information read from the portable medium does not include itself, the settlement apparatus 30 does not execute the settlement process using the settlement information included in the portable medium, so that To the customer.
  • the settlement apparatus 30 displays a message such as “Cannot be processed by this settlement apparatus” to the customer on the screen.
  • the settlement apparatus 30 further notifies the customer of the settlement apparatus 30 identified from the information contained in the portable medium (for example, “Please use the XXth settlement apparatus”). Etc.) is preferably displayed.
  • FIG. 16 is a flowchart showing the flow of processing of the information processing apparatus 10 in the third embodiment. The process described below is executed instead of the process (S106 and S107, or S207 and S208) for generating drawing data and outputting it to the display device after candidates are specified in S105 or S206.
  • the output unit 150 receives information (for example, a settlement apparatus ID) for identifying the settlement apparatus 30 identified by the identification section 110 from the identification section 110 (S401).
  • the output unit 150 outputs the checkout information of the product registered by the product registration device 20 and the information for identifying the checkout device 30 specified by the specifying unit 110 to a portable medium (S402).
  • the settlement information of the product registered by the product registration device 20 is acquired when the registration process of S104 is completed when the product registration device 20 functions as the information processing device 10, and the server device 40 functions as the information processing device 10. If so, it is acquired in S201.
  • the checkout specified as a candidate by the specifying unit 110 together with the checkout information of the product registered in the product registration apparatus 20 or information for identifying the checkout information on the portable medium used in the billing method.
  • Information identifying the device 30 is output.
  • the settlement apparatus 30 can determine whether or not the settlement process can be performed depending on whether or not the settlement apparatus 30 is included in the settlement apparatus 30 identified from the information included in the portable medium.
  • the payment apparatus 30 is used.
  • the product can be controlled so that it cannot be settled.
  • the form in which at least one settlement apparatus is identified as the settlement apparatus that performs the settlement process based on the specific product for which the payment method is limited is illustrated.
  • the invention can be applied to other forms.
  • at least one of the plurality of settlement devices 30 based on age-restricted products (age-restricted products) such as alcoholic beverages and tobacco, or based on the total weight of products registered by the product registration device 20.
  • age-restricted products such as alcoholic beverages and tobacco
  • a configuration is possible in which one settlement apparatus is specified as a settlement apparatus that performs a settlement process.
  • FIG. 17 is a diagram conceptually showing the processing configuration of the information processing apparatus 10 in the fourth embodiment. As illustrated in FIG. 17, the information processing apparatus 10 according to the present embodiment includes a specifying unit 110.
  • the specifying unit 110 Based on the product registered by the product registration device 20, the specifying unit 110 according to the present embodiment sets up at least one payment device 30 from among the plurality of payment devices 30 using the payment information including information on the product. It is specified as a settlement apparatus 30 that performs processing. Similar to the first embodiment, the specifying unit 110 of the present embodiment is realized by the CPU 101 executing a program module that realizes the function of the storage unit specifying unit 110 stored in the storage 103.
  • FIG. 18 is a flowchart illustrating a processing flow when the commodity registration device 20 functions as the information processing device 10 in the fourth embodiment.
  • FIG. 19 is a flowchart illustrating a processing flow when the server device 40 functions as the information processing device 10 in the fourth embodiment.
  • the merchandise registration device 20 registers the merchandise to be settled (S501). Specifically, the product registration device 20 uses a product reading window (not shown) including an imaging unit, a barcode reader (not shown), or other input device to make a product to be registered as a checkout target. Information (product ID, product name, product unit price, number of items, etc.) is acquired. Then, the merchandise registration apparatus 20 stores the obtained merchandise information of each merchandise as settlement information to be transmitted to the settlement apparatus 30 later.
  • a product reading window including an imaging unit, a barcode reader (not shown), or other input device to make a product to be registered as a checkout target.
  • Information product ID, product name, product unit price, number of items, etc.
  • the specifying unit 110 of the product registration apparatus 20 acquires information (product characteristic information) indicating the characteristics of the product associated with the product registered as the payment target in S501 (S502).
  • the product characteristic information includes, for example, information indicating whether or not the product is an age-restricted product, information indicating the weight per product, or payment restriction information of each of the above-described embodiments.
  • the product characteristic information is stored in a storage unit (not shown) in association with information for identifying each product such as a product ID.
  • the specifying unit 110 of the product registration apparatus 20 acquires the product characteristic information of the product using the product ID of the product registered as a payment target in S501. Then, the merchandise registration apparatus 20 determines whether or not the registration process for the merchandise to be settled is completed (S503). This process is the same as S104 in FIG.
  • the specifying unit 110 of the product registration apparatus 20 performs the settlement process on at least one of the plurality of settlement apparatuses 30 using the product characteristic information acquired in S502. It identifies as a candidate of the settlement apparatus 30 to perform (S504). For example, the specifying unit 110 of the product registration device 20 determines whether or not an age-restricted product is included in a product registered as a payment target, using product characteristic information indicating whether or not the product is an age-restricted product.
  • the specifying unit 110 of the product registration device 20 performs a checkout process for the checkout device 30 or the checkout device 30 located within a predetermined range from the product registration device 20 used by a store clerk who performs monitoring work. Identify as 30 candidates.
  • the specifying unit 110 of the merchandise registration apparatus 20 holds in advance information indicating whether or not each checkout apparatus 30 is located within a predetermined range from the terminal or merchandise registration apparatus 20 used by the store clerk who performs monitoring work. .
  • the specifying unit 110 of the product registration device 20 calculates the total weight of each product registered as a payment target using the product specifying information indicating the weight of each product, and the total weight is a predetermined value.
  • the specifying unit 110 of the product registration apparatus 20 uses, for example, information as shown in FIG. A certain settlement apparatus 30 is specified as a candidate for the settlement apparatus 30 that performs the settlement process.
  • the server device 40 acquires the settlement information of the product registered by the product registration device 20 (S601). Then, the specifying unit 110 of the server device 40 selects one of the products included in the settlement information as a target (S602). The specifying unit 110 of the server device 40 acquires product characteristic information associated with the selected product (S603). And the specific
  • the checkout process is performed on at least one of the plurality of checkout devices 30 using the product characteristic information of each product acquired in S602. It is specified as a candidate for the settlement apparatus 30 (S605).
  • the process of S605 is the same as the process of S504.
  • FIG. 20 is a block diagram conceptually showing the processing configuration of the payment apparatus 30 in the fifth embodiment.
  • the payment apparatus 30 of this embodiment includes a restriction unit 310, a specific product storage unit 312, and a device information storage unit 314.
  • the restriction unit 310 restricts the payment method in the settlement of the product based on the settlement information of the product registered by the product registration apparatus 20.
  • “Restrict payment methods” means that the settlement apparatus 30 controls at least one of various payment methods that can be used in the settlement apparatus 30 in a normal state so that it cannot be used.
  • the restriction unit 310 refers to the specific product storage unit 312, detects the specific product from the products included in the checkout information, and reduces the correlation associated with the detected specific product.
  • the payment method to be controlled is specified using the information indicating the payment method to be controlled.
  • the specific product storage unit 312 stores information on specific products in the same manner as the specific product storage unit 122 shown in FIG. Payment restriction information for specifying a restricted payment method is linked to the specific product.
  • the device information storage unit 314 stores information on payment methods that are or are not supported by the device itself, for example, in a format as shown in FIG.
  • the payment apparatus 30 has a hardware configuration similar to that of the information processing apparatus 10 shown in FIG.
  • the storage 103 of the checkout apparatus 30 stores program modules for realizing the function of the restriction unit 310 of the checkout apparatus 30 and the function of executing the checkout process for the product to be adjusted.
  • the CPU 101 of the payment apparatus 30 executes these program modules, the above-described restriction unit 310 and the function of executing the payment process for the product to be adjusted are realized.
  • FIG. 21 is a flowchart showing the flow of processing of the settlement apparatus 30 in the fifth embodiment.
  • the settlement device 30 acquires the settlement information of the product registered by the product registration device 20 from the product registration device 20 or the server device 40 (S701). Then, the settlement apparatus 30 executes the processing from S702 to S705. The processing from S702 to S705 is the same as the processing from S202 to S205 in FIG.
  • the restriction unit 310 specifies a payment method to be restricted based on the payment restriction information acquired in S704 (S706). Then, the restriction unit 310 refers to the device information storage unit 314 and determines whether or not the payment method specified as the payment method to be restricted can be used by the own device (S707). When the payment method specified as the payment method to be restricted cannot be used by the own device (S707: NO), the restriction unit 310 does not execute the processing described later. On the other hand, when the payment method specified as the payment method to be restricted is available on the own device (S707: YES), the restriction unit 310 can use the payment method available on the settlement device 30 based on the specified payment method. (S708).
  • the electronic money is stored.
  • Payment restriction information indicating that the payment method by is restricted is acquired.
  • restriction unit 310 should restrict electronic money among payment methods that can be used by its own device (in this case, cash, credit card, and electronic money are available). Identify the payment method. Then, the restriction unit 310 performs control so that electronic money cannot be used among the payment methods that can be used in the settlement apparatus 30. In this case, for example, a screen as shown in FIG. 22 is displayed on the display of the settlement apparatus 30.
  • FIG. 22 is a diagram for explaining the restricting operation of the payment method by the restricting unit 310.
  • a screen element 3101 (corresponding to cash), a screen element 3102 (corresponding to a credit card), and a screen element 3103 (corresponding to electronic money) corresponding to various payment methods are displayed on a screen 3100 shown in FIG. .
  • the restriction unit 310 sets the screen element 3103 corresponding to the electronic money payment method to a disabled state based on the payment restriction information indicating that the electronic money payment method is restricted.
  • the screen element 3101 corresponding to cash and the screen element 3102 corresponding to the credit card remain in an enabled state.
  • the valid state means a state in which a process that is triggered by an operation on the screen element is executed normally, and the invalid state is a process that is triggered by an operation on the screen element. Means the state is not executed normally.
  • the settlement apparatus 30 refers to the specific product storage unit 312 to determine the presence / absence of the specific product and specifies the restricted payment method.
  • the information indicating the restricted payment method (payment restriction information) ) May be associated in advance for each of the settlement information transmitted to the settlement apparatus 30 or each product included in the settlement information.
  • the checkout device 30 may not include the specific product storage unit 312, and the restriction unit 310 is based on payment restriction information associated with each item included in the checkout information or the checkout information. Identify payment methods.
  • FIG. 23 is a flowchart showing a flow of processing of the settlement apparatus 30 in a modification of the fifth embodiment.
  • the settlement device 30 acquires the settlement information of the product registered by the product registration device 20 from the product registration device 20 or the server device 40 (S801).
  • the payment information acquired here includes payment restriction information.
  • the product registration device 20 detects a specific product when registering each product, it acquires payment restriction information associated with the detected specific product and associates it with the settlement information.
  • the merchandise registration apparatus 20 may associate the acquired payment restriction information with the merchandise identified as the specific merchandise among the merchandise included in the settlement information.
  • the server device 40 that has acquired the payment information from the product registration device 20 detects the specific product from the products included in the payment information, and acquires the payment restriction information associated with the detected specific product. Also good.
  • the restriction unit 310 identifies the payment method to be restricted based on the payment information or the payment restriction information associated with each product included in the payment information (S802). Then, the restriction unit 310 refers to the device information storage unit 314 and determines whether or not the payment method specified as the payment method to be restricted can be used by the own device (S803). When the payment method specified as the payment method to be restricted cannot be used by the own device (S803: NO), the restriction unit 310 does not execute the processing described later. On the other hand, when the payment method specified as the payment method to be restricted is available on the own device (S803: YES), the restriction unit 310 can use the payment method available on the settlement device 30 based on the specified payment method. (S804).
  • a specifying unit that specifies at least one of the plurality of payment devices as a payment device that performs a payment process using the payment information including information on the product. Information processing device.
  • Detecting means for detecting that a specific product whose payment method is restricted is included in the product registered by the product registration device; When the specific product is detected, the specifying unit specifies a settlement device that does not support a payment method that is not permitted due to the limitation of the detected specific product as a settlement device that performs the settlement process. 1.
  • the detection means refers to storage means for storing information for identifying the specific product, detects the specific product from products registered by the product registration device
  • the specifying means refers to a storage means for storing information indicating a payment method corresponding to or not corresponding to each checkout device, and a restricted payment method associated with the detected specific product Identifying a payment device that does not support payment methods that are not allowed due to restrictions on the specific product 2.
  • the information processing apparatus according to any one of the above. 5.
  • the display processing means is based on at least one of a progress status of the checkout process in the specified checkout apparatus and a distance between the specified checkout apparatus and a product registration apparatus that registers a product included in the checkout information. Displaying on the display device in a distinguishable manner the priority of the settlement device corresponding to each of the first screen elements; 4).
  • An output unit that outputs the information to identify the settlement information and the information to identify the specified settlement apparatus, and outputs the information to a portable medium that is read by the settlement apparatus; 1.
  • the information processing apparatus according to any one of the above. 7). 1.
  • the information processing apparatus according to any one of the above. 8).
  • the determination means is based on at least one of a progress status of a checkout process in the specified checkout device and a distance between a product registration device that registers a product included in the checkout information and the specified checkout device. Determining a settlement apparatus for performing the settlement process from among the identified settlement apparatuses; 7).
  • the information processing apparatus described in 1. Computer Information including specifying at least one settlement apparatus from among a plurality of settlement apparatuses as a settlement apparatus that performs a settlement process using settlement information including information on the commodity based on a commodity registered by the commodity registration apparatus Processing method. 10.
  • the computer is Detecting that a specific product whose payment method is restricted is included in the product registered by the product registration device; When the specific product is detected, a checkout device that does not support a payment method that is not allowed due to the limitation of the detected specific product is specified as a checkout device that performs the checkout process. Further includes: Information processing method described in 1. 11.
  • the computer is With reference to storage means for storing information for identifying the specific product, the specific product is detected from the products registered by the product registration device, Reference is made to storage means for storing information indicating a payment method corresponding to or not corresponding to each settlement apparatus, and compared with information indicating a restricted payment method associated with the detected specific product.
  • the computer is Causing the display device to display a screen including a first screen element corresponding to the specified settlement apparatus and a second screen element corresponding to another settlement apparatus other than the identified settlement apparatus in a distinguishable state. Further includes: To 11. The information processing method as described in any one of these. 13 The computer is Based on at least one of the progress status of the checkout process in the specified checkout device and the distance between the product registration device that registered the product included in the checkout information and the specified checkout device, the first screen element Display on the display device such that the priority of the settlement device corresponding to each can be distinguished, Further includes: Information processing method described in 1.
  • the computer is Associating the checkout information or information for identifying the checkout information with information for identifying the specified checkout device, and outputting the information to a portable medium that is read by the checkout device; Further includes: To 13. The information processing method as described in any one of these. 15. The computer is Automatically determining a settlement apparatus that performs a settlement process using the settlement information from among the identified settlement apparatuses; Further includes: To 11. The information processing method as described in any one of these. 16. The computer is Based on at least one of the progress status of the checkout process in the specified checkout device and the distance between the product registration device that registers the product included in the checkout information and the specified checkout device, the specified checkout device A settlement apparatus for performing the settlement process is determined from 15. Information processing method described in 1. 17.
  • Computer Based on the product registered by the product registration device, functions as a specifying unit that identifies at least one settlement device from among a plurality of settlement devices as a settlement device that performs settlement processing using settlement information including information on the product. Program to let you. 18.
  • the computer Detecting means for detecting that a specific product whose payment method is restricted is included in the product registered by the product registration device;
  • the identifying means for identifying a settlement apparatus that does not support a payment method that is not allowed due to a limitation of the detected specific commodity as the settlement apparatus that performs the settlement process when the specific commodity is detected; For further functioning.
  • the computer The detection means for detecting the specific product from among the products registered by the product registration device with reference to storage means for storing information for identifying the specific product; Reference is made to storage means for storing information indicating a payment method corresponding to or not corresponding to each settlement apparatus, and compared with information indicating a restricted payment method associated with the detected specific product.
  • the specifying means for specifying a settlement apparatus that does not support a payment method that is not permitted due to restrictions on the specific product, For further functioning as.
  • the computer Display processing for displaying on the display device a screen including a first screen element corresponding to the specified settlement apparatus and a second screen element corresponding to another settlement apparatus other than the identified settlement apparatus in a distinguishable state means, For further functioning.
  • the computer Based on at least one of the progress status of the checkout process in the specified checkout device and the distance between the product registration device that registered the product included in the checkout information and the specified checkout device, the first screen element
  • the display processing means for causing the display device to display the priority of the settlement device corresponding to each, To further function as 20.
  • the computer An output means for outputting to the portable medium that causes the settlement apparatus to read the settlement information or the information for identifying the settlement information and the information for identifying the specified settlement apparatus; For further functioning.
  • To 21. The program as described in any one of these. 23.
  • the computer A determination unit that automatically determines a settlement apparatus that performs a settlement process using the settlement information from among the identified settlement apparatuses; For further functioning. To 19. The program as described in any one of these. 24. The computer, Based on at least one of the progress status of the checkout process in the specified checkout device and the distance between the product registration device that registers the product included in the checkout information and the specified checkout device, the specified checkout device Determining means for determining a settlement apparatus for performing the settlement process from 23 for further functioning as The information processing apparatus described in 1. 25. A settlement apparatus comprising a restricting means for restricting a payment method in the settlement of the product based on the settlement information of the product registered by the product registration apparatus. 26.
  • the limiting means is With reference to storage means for storing information for identifying a specific product whose payment method is restricted, the specific product is detected from among the products included in the settlement information, Identifying a restricted payment method using information indicating a restricted payment method associated with the detected specific product; 25.
  • the restriction means specifies a payment method to be restricted based on information indicating a payment method restricted in association with each item included in the payment information or the payment information. 25.
  • Checkout device An information processing method including restricting a payment method in the settlement of the product based on the settlement information of the product registered by the product registration apparatus. 29.
  • the settlement apparatus is With reference to storage means for storing information for identifying a specific product whose payment method is restricted, the specific product is detected from among the products included in the settlement information, Identifying a restricted payment method using information indicating a restricted payment method associated with the detected specific product; Further includes: Information processing method described in 1. 30.
  • the settlement apparatus is Identifying a payment method to be restricted based on the payment information or information indicating a restricted payment method associated with each product included in the payment information; Further includes: Information processing method described in 1.
  • Checkout device A program for functioning as a restricting means for restricting a payment method in the settlement of the product based on the settlement information of the product registered by the product registration apparatus. 32.
  • the settlement apparatus With reference to storage means for storing information for identifying a specific product whose payment method is restricted, the specific product is detected from among the products included in the settlement information, The restricting means for identifying a payment method to be restricted using information indicating a restricted payment method associated with the detected specific product; 31 for further functioning as The program described in. 33.
  • the settlement apparatus The restriction means for specifying a payment method to be restricted based on the payment information or information indicating a restricted payment method associated with each product included in the payment information, 31 for further functioning as The program described in.

Abstract

Ce dispositif de traitement d'informations (10) est équipé d'une unité de spécification (110) qui, sur la base du produit enregistré par un dispositif d'enregistrement de produit, sélectionne au moins un dispositif de règlement, parmi une pluralité de dispositifs de règlement, en tant que dispositif de règlement qui exécutera un traitement de règlement à l'aide d'informations de règlement incluant des informations relatives au produit.
PCT/JP2015/085751 2015-02-27 2015-12-22 Dispositif de traitement d'informations, dispositif de règlement, procédé de traitement d'informations et programme WO2016136110A1 (fr)

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Cited By (11)

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Publication number Priority date Publication date Assignee Title
JP2016162107A (ja) * 2015-02-27 2016-09-05 東芝テック株式会社 チェックアウトシステム、商品登録装置、及び制御プログラム
JP2018092677A (ja) * 2018-03-14 2018-06-14 東芝テック株式会社 チェックアウトシステム、商品登録装置、及び制御プログラム
JP2018147220A (ja) * 2017-03-06 2018-09-20 日本電気株式会社 精算装置、商品登録装置、各装置のデータ処理方法、およびプログラム、ならびに、情報処理システム
JP2019101501A (ja) * 2017-11-28 2019-06-24 株式会社寺岡精工 Posシステム、登録装置及びプログラム
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JP2020030869A (ja) * 2017-03-06 2020-02-27 日本電気株式会社 精算装置、商品登録装置、各装置のデータ処理方法、およびプログラム、ならびに、情報処理システム
JP2018147220A (ja) * 2017-03-06 2018-09-20 日本電気株式会社 精算装置、商品登録装置、各装置のデータ処理方法、およびプログラム、ならびに、情報処理システム
JP2019101501A (ja) * 2017-11-28 2019-06-24 株式会社寺岡精工 Posシステム、登録装置及びプログラム
JP7025001B2 (ja) 2017-11-28 2022-02-24 株式会社寺岡精工 システム、登録装置及びプログラム
WO2019171988A1 (fr) * 2018-03-05 2019-09-12 日本電気株式会社 Système et procédé de traitement d'informations, et support de stockage
JP2019153152A (ja) * 2018-03-05 2019-09-12 日本電気株式会社 情報処理システム、情報処理方法及びプログラム
JP2018092677A (ja) * 2018-03-14 2018-06-14 東芝テック株式会社 チェックアウトシステム、商品登録装置、及び制御プログラム
JP2019168762A (ja) * 2018-03-22 2019-10-03 日本電気株式会社 精算システム、精算方法及びプログラム
JP2020009017A (ja) * 2018-07-04 2020-01-16 東芝テック株式会社 決済装置及びプログラム
JP2020107122A (ja) * 2018-12-27 2020-07-09 株式会社寺岡精工 セルフ登録システム及びプログラム
JP7325796B2 (ja) 2018-12-27 2023-08-15 株式会社寺岡精工 セルフ登録システム及びプログラム
JP2021047713A (ja) * 2019-09-19 2021-03-25 東芝テック株式会社 決済装置およびプログラム
JP7282004B2 (ja) 2019-09-19 2023-05-26 東芝テック株式会社 決済装置およびプログラム
JP7416639B2 (ja) 2020-02-19 2024-01-17 東芝テック株式会社 店舗システム、情報処理装置及びその制御プログラム

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