WO2017022018A1 - Dispositif de traitement d'informations, procédé de traitement d'informations, programme et support d'informations - Google Patents

Dispositif de traitement d'informations, procédé de traitement d'informations, programme et support d'informations Download PDF

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Publication number
WO2017022018A1
WO2017022018A1 PCT/JP2015/071816 JP2015071816W WO2017022018A1 WO 2017022018 A1 WO2017022018 A1 WO 2017022018A1 JP 2015071816 W JP2015071816 W JP 2015071816W WO 2017022018 A1 WO2017022018 A1 WO 2017022018A1
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WO
WIPO (PCT)
Prior art keywords
time
store
user
meal
location
Prior art date
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PCT/JP2015/071816
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English (en)
Japanese (ja)
Inventor
慎太郎 亀山
資也 田中
司 下川
太一 東垂水
Original Assignee
楽天株式会社
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Application filed by 楽天株式会社 filed Critical 楽天株式会社
Priority to JP2017532253A priority Critical patent/JP6325753B2/ja
Priority to PCT/JP2015/071816 priority patent/WO2017022018A1/fr
Publication of WO2017022018A1 publication Critical patent/WO2017022018A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the present invention relates to an information processing device, an information processing method, a program for realizing the information processing device, and a storage medium storing the program, and in particular, a user can take out a dish cooked in a store to an arbitrary eating place.
  • the present invention relates to a technical field for presenting a meal startable time until reaching a meal place and being able to start a meal in response to a meal.
  • order brokerage sites mediate food orders to stores for these delivery services and takeout services.
  • order brokerage site stores that offer different types of cuisine (eg, pizza shops, curry restaurants, bento restaurants, etc.), or stores that offer the same type of cuisine (eg, chain stores of company A) Pizza shops, pizza shops at B company chains, etc.) have opened stores, and users can order desired dishes from a wide range of choices by using an order brokerage site. .
  • types of cuisine eg, pizza shops, curry restaurants, bento restaurants, etc.
  • stores that offer the same type of cuisine eg, chain stores of company A) Pizza shops, pizza shops at B company chains, etc.
  • the user can place an order to the store from an arbitrary place at an arbitrary timing.
  • a mobile terminal such as a smartphone
  • the user can place an order while moving.
  • the order brokerage site For example, when the user returns home from a company, the user orders food at a store near his home at the order brokerage site, receives the dish at the store, and eats at home Is possible.
  • the user searches for a store near the eating place, checks the cooking waiting time for each store hit by the search, and checks the travel time on the way from the source to the destination for each store.
  • the restaurant can be identified by calculating the meal start time. That is, the burden on the user becomes excessive.
  • the present invention overcomes the above-described problems, and the user orders food at a store at the source of movement, stops at the store and receives the food, and then eats at the dining location as the destination of movement. It is an object of the present invention to provide the user with appropriate time information as a meal startable time until the meal can be started in response to the case where the form is adopted.
  • the information processing apparatus acquires a place setting unit for setting a user's eating place, the current position of the user, and the location of one or more stores targeted, and from the current position, the A travel time acquisition unit for acquiring a travel time to the target store as a first travel time, and a travel time from the target store to the eating place set by the location setting unit as a second travel time; The waiting time acquisition unit for acquiring the cooking waiting time of the target store, and the store having the target, the larger one of the first moving time and the cooking waiting time and the second moving time.
  • a time calculation unit that calculates the total time of the meal as a meal startable time until the user can start the meal after reaching the meal location, and the meal start possibility calculated by the time calculation unit
  • a presentation control unit which performs control to present a time to the user, but with a.
  • the meal startable time considering that the cooking waiting time is consumed by the first travel time is calculated and presented to the user.
  • the information processing apparatus includes a delivery time acquisition unit that acquires, as a delivery time, a time required to deliver a dish to the eating place including a time required for cooking for the target store.
  • the presentation control unit preferably performs control so that the delivery time is presented to the user together with the meal startable time.
  • the presentation control unit presents the store information about the store in an aspect corresponding to the value of the meal start possible time calculated for the store.
  • the presentation control unit presents the store information about the store in an aspect corresponding to the value of the meal start possible time calculated for the store.
  • the presentation control unit performs control so that store information of the store with a short meal startable time is preferentially presented. Thereby, it is possible to preferentially suggest a store having a short meal startable time.
  • the presentation control unit when the store having the same meal startable time exists, the presentation control unit has a short total time of the first travel time and the second travel time. It is desirable to perform control so that store information of the store is preferentially presented. As a result, for stores having the same meal startable time, it is possible to give priority to a store with less burden due to movement to the user.
  • the presentation control unit is configured such that when the store having the same meal startable time exists, the difference between the first travel time and the cooking waiting time is small. It is desirable to perform control so that store information of stores is preferentially presented. As a result, for stores with the same meal startable time, priority is given to stores with less waiting time until the user receives the food after arriving at the store, or stores that can receive freshly prepared food. It is possible to suggest.
  • the user can specify a plurality of types of stores for which the meal startable time is to be calculated, and the place setting unit is configured to store the store specified by the user.
  • the meal location is set based on the user's operation, and the travel time acquisition unit, the waiting time acquisition unit, and the time calculation unit are targeted at stores belonging to the type specified by the user.
  • the acquired first travel time and the second travel time, the acquisition of the cooking waiting time, and the calculation of the meal startable time are performed as the stores, and the travel time acquisition unit is configured for each of the stores that are targeted.
  • the second travel time it is desirable to obtain the second travel time calculated on the basis of the meal place set for the type to which the target store belongs. .
  • the information processing method acquires a location setting step for setting a user's eating location, the current location of the user, and the location of one or more stores targeted, and the current location Travel time acquisition to acquire the travel time from the target store to the target store as the first travel time, and the travel time from the target store to the eating place set by the location setting step as the second travel time, respectively.
  • a presentation control step of performing control to present to the said meals startable time between calculation step has calculated the user, which is the information processing method by the information processing device executes. Also by such an information processing method, an operation similar to that of the information processing apparatus according to the present invention described above can be obtained.
  • a program according to the present invention is a program that causes an information processing apparatus to execute processing executed as the information processing method.
  • a storage medium according to the present invention is a program storing the above program. The above information processing apparatus is realized by these programs and storage media.
  • the user orders food at a store at the movement source, receives food at the store, and eats the food at the meal location as the movement destination is supported.
  • time information appropriate as a meal startable time until the meal can be started.
  • FIG. 1 shows an example of a network system 1 assumed in the present embodiment.
  • the network system 1 functions as an EC (EC: electronic commerce) system.
  • the network system 1 is configured so that an order brokerage site operating system 3, a plurality of user terminals 4, 4,..., A plurality of store terminals 5, 5,.
  • the user terminal 4 is a computer device provided with a web browser.
  • Examples of the user terminal 4 include a high-function mobile phone (smart phone), a mobile phone, a personal digital assistant (PDA), and a portable or stationary personal computer (PC). It is not limited.
  • the user terminal 4 includes a positioning device such as a GPS (Global Positioning System) receiver for positioning the current position.
  • the user terminal 4 requests a web page or predetermined processing by transmitting an HTTP (Hypertext Transfer Protocol) request to the order brokerage site server 3a in the order brokerage site operating system 3. Further, the user terminal 4 receives the web page (web page data) sent in response to the HTTP request and displays it by the web browser. Thereby, the user can browse and operate a desired web page.
  • HTTP Hypertext Transfer Protocol
  • the order brokerage site management system 3 includes an order brokerage site server 3a, a store DB (database) 3b, a user DB 3c, a route search device 3d, and a map information DB 3e each constituted by a computer device. Each of these devices can communicate with each other via a network such as a LAN (Local Area Network).
  • a network such as a LAN (Local Area Network).
  • the order mediation site server 3a is a server device that executes various processes related to the order mediation site.
  • the order intermediary site is a site where various stores providing food are opened, and is a site for mediating orders performed by the user to the store regarding the delivery service and takeout service of those stores.
  • the delivery service is a service that delivers the food cooked by the store to a place designated by the user
  • the takeout service is a service that delivers (takes home) the food cooked by the store to the user who visited the store.
  • the user can search for stores near a designated place, such as a store near his home, or can order a dish for the searched store.
  • the order brokerage site server 3a for example, a web page for searching a store (web page data), a web page representing a search result, and a web page for placing an order for a store , Etc., and processing related to store search, store order, and the like.
  • FIG. 2 shows an example of a web page wp1 presented as, for example, a top page in the order brokerage site.
  • the order brokerage site it is possible to search for a store to place an order based on the genre of the store, or to search from an address or a zip code.
  • the web page wp1 it is possible to search for a store from a map.
  • the web page wp1 of the present embodiment is provided with a button B1 for searching for a store based on the time until meal start.
  • the processing executed by the order mediation site server 3a in response to the operation of the button B1 will be described later.
  • the user registers as a member when using the order brokerage site.
  • users as members are managed by user IDs that can uniquely identify individual users.
  • the user registers information such as a user ID and password, name and telephone number, and home address information.
  • the user can save the trouble of inputting registration information such as a home address again when placing an order on the order brokerage site.
  • the user DB 3c can also store various history information such as a store use history and a food order history for each user, store information bookmarked as a favorite store, and the like.
  • the store terminal 5 is a computer device managed at a store that opens a store on the order brokerage site.
  • the store terminal 5 includes a web browser, and requests a web page and predetermined processing by transmitting an HTTP request to the order brokerage site server 3a in the order brokerage site management system 3.
  • the shop terminal 5 receives the web page sent in response to the HTTP request and displays it by the web browser. Thereby, the employee of a store etc. can browse and operate a desired web page.
  • the store DB 3b stores registration information related to stores that are open at the order brokerage site.
  • the registration information related to the member store includes a store ID that uniquely identifies the store, store name information, store location information, genre information to which the store belongs (food genre information that the store can provide), store Logo images and the like.
  • each store notifies the order brokerage site management system 3 of the information about the cooking waiting time Tc and the delivery time Td at its own store a plurality of times per day. For example, the notification is made at a cycle such as every 15 minutes or every 30 minutes.
  • the cooking waiting time Tc is a time determined by the store as a standard time from when the order is received until the food can be provided
  • the delivery time Td is a standard from when the order is received until the delivery of the food is completed. This is the time set by the store as the time.
  • the service area is determined for each store, and the delivery time is, for example, information determined by the store as a guideline time required to complete the delivery of food in the service area.
  • a notification method of the cooking waiting time Tc and the delivery time Td from the store to the order brokerage site management system 3 for example, a web page for receiving input of these time information is provided, and the store displays the time on the web page.
  • a method for inputting and notifying information can be given.
  • a method of performing notification by other means such as e-mail, telephone, and FAX can be cited.
  • each information of the cooking waiting time Tc and the delivery time Td notified from the store is stored in the store DB 3b at appropriate times. In this example, only the information of the notified latest cooking waiting time Tc and delivery time Td is stored in the store DB 3b.
  • the order brokerage site server 3a also provides a service for presenting the location of the store designated by the user and the route to the store on a map. Specifically, it is a service that presents a route starting from a point designated by the user or the current position of the user terminal 4 and having the location of the corresponding store as the destination. For this reason, in the order brokerage site management system 3, a route search device 3d and a map information DB 3e are provided. In response to a route search request specifying the start point and destination information from the order brokerage site server 3a, the route search device 3d, from the start point to the destination, based on the map information stored in the map information DB 3e. And the route search result is returned to the order brokerage site server 3a.
  • the route search device 3d has a function of calculating a required time (travel time) from the start point to the destination as a route search function, and information on the required time can be included as a route search result. .
  • the said required time calculation function by the route search device 3d is used in order to implement
  • FIG. 1 various examples of the configuration of the network 2 are assumed.
  • the Internet intranet, extranet, LAN (Local Area Network), CATV (Community Antenna TeleVision) communication network, virtual private network, telephone line network, mobile communication network, satellite communication network, etc.
  • LAN Local Area Network
  • CATV Common Antenna TeleVision
  • virtual private network telephone line network
  • mobile communication network mobile communication network
  • satellite communication network etc.
  • transmission media constituting all or part of the network 2 are also envisaged.
  • IEEE Institute of Electrical and Electronics Engineers 1394
  • USB Universal Serial Bus
  • power line carrier telephone line, etc.
  • IrDA Infrared Data Association
  • Bluetooth registered trademark
  • 802.11 wireless It can also be used by radio such as a mobile phone network, satellite line, and digital terrestrial network.
  • FIG. 3 shows computer devices constituting the devices (store DB 3b, user DB 3c, route search device 3d, map information DB 3e, user terminal 4, store terminal 5) including the order brokerage site server 3a shown in FIG. Indicates the hardware configuration.
  • a CPU (Central Processing Unit) 101 of a computer apparatus performs various processes according to a program stored in a ROM (Read Only Memory) 102 or a program loaded from a storage unit 108 to a RAM (Random Access Memory) 103. Execute the process.
  • the RAM 103 also appropriately stores data necessary for the CPU 101 to execute various processes.
  • the CPU 101, ROM 102, and RAM 103 are connected to each other via a bus 104.
  • the input / output interface 105 is also connected to the bus 104.
  • the input / output interface 105 includes an input device 106 made up of a keyboard, mouse, touch panel, etc., a display (display device) made up of an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube), an organic EL (Electroluminescence) panel, etc., and a speaker.
  • a storage unit 108 configured by an HDD (Hard Disk Drive) or a flash memory device, and a communication unit 109 for mutual communication with an external device.
  • a media drive 110 is also connected to the input / output interface 105 as necessary, and a removable medium 111 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is appropriately mounted, and information can be written to the removable medium 111. Reading is performed.
  • a removable medium 111 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is appropriately mounted, and information can be written to the removable medium 111. Reading is performed.
  • data and programs can be uploaded and downloaded through communication by the communication unit 109, and data and programs can be transferred via the removable medium 111.
  • the CPU 101 performs processing operations based on various programs, information processing and communication described below are executed particularly in the computer device as the order mediation site server 3a.
  • the shopping server 3a has a place setting processing unit F1, a travel time acquisition processing unit F2, a waiting time acquisition processing unit F3, a time calculation processing unit F4, and a presentation control processing unit F5 separately for each function. Can be represented.
  • the place setting process part F1 sets a user's meal place.
  • a user's meal place is set as follows based on user operation, for example.
  • FIG. 5 shows an example of a web page wp2 for the user to specify a meal place.
  • This web page wp2 is a web page that the order brokerage site server 3a presents to the user in response to the operation of the button B1 on the web page wp1 shown in FIG.
  • the user's home address is presented as a meal location candidate on the web page wp2, and a check box cb1 for selecting a location as the meal location candidate is provided.
  • the information on the user's home address is acquired by the order brokerage site server 3a from the user DB 3c and presented. It is assumed that the user has logged into the injection mediation site. In this case, the meal location can also be specified on the map, and the web page wp2 is also provided with a check box cb2 for instructing to specify on the map.
  • the user operates the “next” button B2 provided in the web page wp2 by checking the check box cb1 when designating a place presented as a candidate as a dining place.
  • the place setting processing unit F1 of the order brokerage site server 3a sets a place presented as a candidate as a eating place.
  • the location setting processing unit F1 causes the user to present a map search screen.
  • the map can be enlarged / reduced or scrolled, and the user can specify a desired position on the map as a meal place by performing these operations.
  • the location setting processing unit F1 sets the location information of the specified location on the web page wp2 to the location corresponding to the check box cb2 (for example, The check box cb2 is selected by presenting it at the position where the characters “designate on the map” in FIG. 5 were presented.
  • the user can designate a place designated on the map as a meal place by operating the “next” button B2.
  • the place setting processing unit F1 sets the place designated in this way as a eating place.
  • the map information such as the map image to be presented on the map search screen and the address information of the place specified on the map can be acquired from the map information DB 3e.
  • the store is suggested based on the time until the user can start eating at the meal location set in this way.
  • the user places an order for the store at the current position, stops at the store where the order is placed, takes out the food, moves to the eating place, and eats the food.
  • the store is suggested based on the time until the user can start eating.
  • the time until the user can start eating after reaching the eating place is referred to as “meal startable time Tae”.
  • the stores to be suggested are stores that exist in the vicinity of the route from which the user moves from the current position to the store to the eating place in consideration of ease of the user's visit and shortening of the meal startable time Tae. Specifically, in this example, a store existing in the vicinity of the set meal place is targeted. In this way, by narrowing down the stores to be suggested to stores near the eating place, the cooking waiting time Tc of the store can be easily consumed depending on the time for the user to move to the store, and the user can eat more freshly prepared dishes. It is planned to be able to.
  • FIG. 6 shows an example of a web page wp3 for designating a store genre.
  • This web page wp3 is presented to the user by the order brokerage site server 3a in response to the operation of the “next” button B2 on the web page wp2 shown in FIG.
  • the web page wp3 is provided with a list of store genres and a check box cb3 for selecting the genre for each genre.
  • the user can specify the desired genre by checking the check box cb3 provided for the desired genre and operating the “Next” button B3 provided on the web page wp3.
  • the order brokerage site server 3a holds the information of the genre designated in this way as extraction condition information for a store to be suggested. If the user does not wish to specify a genre, the user may operate the “Next” button B3 without checking any check box cb3.
  • FIG. 7 shows an example of the web page wp4 presented to the user in response to the operation of the “next” button B3 on the web page wp3 of FIG.
  • the web page wp4 as information for allowing the user to confirm the condition information used in the store suggestion, the current position of the user, the set meal place, and the specified store genre are displayed. Each piece of information is presented.
  • the position information measured by the user terminal 4 is acquired.
  • the order brokerage site server 3a requests the user terminal 4 to transmit the positioning position information. get.
  • a “return” button B4 for resetting the search condition for example, the web page is returned to the web page wp2 shown in FIG. 5 and a “search” for instructing execution of a store to be suggested.
  • a “search” button B5 is provided.
  • the order brokerage site server 3a extracts the store to be suggested as described below, and presents the extracted store information and the meal start possible time Tae. Take control.
  • the travel time acquisition processing unit F ⁇ b> 2 acquires the current position of the user and the location of one or more stores that are targeted, and the travel time from the current position to the targeted store is the first.
  • the travel time Tm1 and the travel time from the targeted store to the eating place set by the place setting processing unit F1 are respectively acquired as the second travel time Tm2.
  • the current position of the user acquires the position information measured by the user terminal 4.
  • the target store or stores are the extraction conditions of the store to be suggested, that is, the condition that it is in the vicinity of the set eating place, and the category specified by the user. It is a store that meets the above conditions.
  • the travel time acquisition processing unit F2 extracts stores satisfying these conditions from stores managed in the store DB 3b, and acquires information on the location of the extracted stores.
  • the “near the eating place” is, for example, a range within a radius nkm (n is a natural number) with the eating place as the center.
  • nkm a radius within a radius nkm (n is a natural number) with the eating place as the center.
  • the central position of the range is changed from the position of the eating place to the nearest station (moving to the eating place). It may be offset to the nearest station on the route.
  • the travel time acquisition processing unit F2 performs the first travel time Tm1, by the route search device 3d shown in FIG. 1, based on the information on the current location of the user acquired as described above and the location of the store that satisfies the above conditions.
  • the second movement time Tm2 is calculated, and information on the calculated first movement time Tm1 and second movement time Tm2 is acquired.
  • the waiting time acquisition processing unit F3 acquires the cooking waiting time Tc of the target store. That is, in this example, the information of the cooking waiting time Tc stored in the store DB 3b is acquired for the store extracted as satisfying the above two conditions.
  • the time calculation processing unit F4 calculates the total time of the first moving time Tm1 and the cooking waiting time Tc and the second moving time Tm2 as the meal start possible time Tae for the targeted store.
  • FIG. 8 is an explanatory diagram of the meal start possible time Tae.
  • FIG. 8 illustrates the case where the user's home is set as the eating place, and the target stores (stores extracted according to the above two conditions) are store A and store B.
  • the first travel time Tm1, the second travel time Tm2, and the cooking waiting time Tc acquired for the store A and the store B are respectively the first travel time Tm1A, Tm1B, the second travel time Tm2A, Tm2B, and cooking wait. Times TcA and TcB are indicated.
  • the point to be noted in the calculation of the meal start possible time Tae is that in the present embodiment, the user orders food at the stage before the user visits the store, moves to the store, receives the food, It is premised on moving to a place and eating food. Assuming such a flow up to a meal, the cooking waiting time Tc until the user can receive food after placing an order at the store is the first movement that is the travel time from the current position of the user to the store. It will be consumed by time Tm1. In consideration of this point, as the meal start possible time Tae for the target store, as described above, the sum of the first movement time Tm1 and the cooking waiting time Tc, which has a larger value, and the second movement time Tm2 Calculate as time.
  • Store A ⁇ MAX (Tm1A, TcA) + Tm2A ⁇
  • Store B ⁇ MAX (Tm1B, TcB) + Tm2B ⁇ It is.
  • MAX (x, y) means to select the larger of x and y.
  • the presentation control processing unit F5 performs control for causing the user to present the meal startable time Tae calculated by the time calculation processing unit F4.
  • the presentation control processing unit F5 of the present example also presents store information based on the meal startable time Tae as well as the meal startable time Tae.
  • FIG. 9 shows an example of a web page (hereinafter also referred to as “search result page”) wp5 on which store information is presented based on the meal start possible time Tae.
  • This search result page wp5 is presented to the user by the order brokerage site server 3a (presentation control processing unit F5) in response to the operation of the “search” button B5 in the web page wp4 shown in FIG.
  • store information (store name information in the illustrated example) about the target store (the store extracted according to the above two conditions) is presented, and time calculation processing is performed for each store.
  • Information of the meal start possible time Tae calculated by the part F4 is presented.
  • information on the delivery time Td for the targeted store is also presented as reference information.
  • the order mediation site server 3a acquires information on the delivery time Td for each store from the store DB 3b.
  • the store information is not limited to store name information as long as it is at least information that allows the user to identify the store, and other information such as a store logo image can also be used.
  • store information of a store having a short meal startable time Tae is preferentially presented. Specifically, in the example of FIG. 8, store information is presented so that stores with shorter meal startable time Tae are arranged at a higher position (upper position) in the page.
  • the store information of each store in the search result page wp5 is presented in an aspect corresponding to the value of the meal start possible time Tae.
  • the store information size is increased as the store has a shorter meal startable time Tae.
  • other aspects such as a color and the thickness of a character, may be sufficient, for example, and it is not limited to the aspect by size.
  • information on the meal startable time Tae is also presented in a manner corresponding to the value of the meal startable time Tae.
  • the information on the meal start possible time Tae is presented in a large size if it is less than a predetermined time (for example, less than 60 minutes), and is presented in a small size if it is longer than the predetermined time.
  • the store information presented on the search result page wp5 as described above functions as a link button to a web page (order page) for placing an order with respect to the corresponding store. That is, the user can order food on the order page of the desired store by operating the store information of the desired store among the store information presented on the search result page wp5.
  • processing procedure> With reference to the flowchart of FIG. 10, a procedure of processing to be executed to realize the store suggestion technique as the above-described embodiment will be described. Note that the processing shown in FIG. 10 is executed by the CPU 101 in the order mediation site server 3a based on a program stored in a storage device such as the ROM 102 or the storage unit 108, for example.
  • the order brokerage site server 3a waits until a location is designated by the user in step 101. That is, the process waits until the “next” button B2 is operated in a state where the check box cb1 or the check box cb2 is selected on the web page wp2 shown in FIG.
  • the order brokerage site server 3a sets the designated place as the eating place. That is, if the check box cb1 is selected, the user's home is set as the eating place, and if the check box cb2 is selected, the place specified on the map is set as the eating place.
  • the order brokerage site server 3a acquires the current position of the user. That is, the position information measured by the user terminal 4 used by the user who has operated the “next” button B2 on the web page wp2 is acquired.
  • the order brokerage site server 3a waits until the search instruction by the user, that is, the “search” button B5 in the web page wp4 shown in FIG. 7 is operated in step S104.
  • the target store is extracted.
  • the extraction process in step S105 a process that extracts a store that satisfies at least the vicinity of the set eating place among the stores managed by the store DB 3b is performed.
  • an extraction condition indicating that the genre belongs to the designated genre is also added to extract a store.
  • the order brokerage site server 3a determines the first travel time Tm1 and the second travel time Tm2 for each store in the route search device 3d based on the current location of the user, the location of the target store, and the set meal location information. Let me calculate. Specifically, the order brokerage site server 3a acquires the location information of the target store extracted in step S105 from the store DB 3b, and the user's current location acquired in step S103 in the route search device 3d for each target store.
  • the first travel time Tm1 is calculated by designating the location of the target store as the starting point and the second location by specifying the location of the target store as the starting point and the eating location set in step S102 as the second destination.
  • the moving time Tm2 is calculated.
  • the order brokerage site server 3a acquires the information on the first travel time Tm1 and the second travel time Tm2 calculated by the route search device 3d for each target store in step S107. And the order mediation site server 3a acquires the information of the cooking waiting time Tc of the target store in the subsequent step S108, and calculates the meal start possible time Tae for each store in step S109. That is, for each target store ⁇ MAX (Tm1, Tc) + Tm2 ⁇ The meal start possible time Tae represented by is calculated.
  • the order mediation site server 3a executes the presentation control process of the search result page wp5 based on the meal start possible time Tae in step S110, and finishes the process shown in FIG.
  • the order brokerage site server 3a acquires store information of the target store (store name information in this example) and delivery time information from the store DB 3b, and stores the acquired store information and delivery time.
  • the web page data for making the information of the meal start possible time Tae calculated for each target store calculated in step S109 together with the information described above in the manner described in FIG. 9 is generated. Then, the generated web page data is transmitted to the user terminal 4 (the user terminal 4 of the user who has made a search instruction using the “search” button B5). Thereby, the user terminal 4 presents the search result page wp5 to the user.
  • the presentation mode of the store information on the search result page wp5 should be considered.
  • the order mediation site server 3a arranges store information at a higher position in the search result page wp5, for example, as the store has a shorter total time of the first travel time Tm1 and the second travel time Tm2.
  • store information of a shop with a low movement charge can be preferentially presented.
  • store information of a store with a low price of food for example, an average price of food that can be ordered at the store may be preferentially presented.
  • the order mediation site server 3a is realized by arranging store information of a store to be given priority at a higher position in the search result page wp5.
  • the time calculated as the difference between the first travel time Tm1 and the cooking waiting time Tc means the waiting time from when the user arrives at the store until receiving the food (when the value of Tm1-Tc is a negative value). . Or it means the time from the completion of cooking until the user arrives (when the value of Tm1-Tc is a positive value).
  • the presenting method that prioritizes a store having a small difference, it is possible to suggest a store with less user waiting time or a store that can receive freshly prepared dishes.
  • the information processing apparatus (order brokerage site server 3a) according to the embodiment includes a place setting unit (place setting processing unit F1) for setting a user's eating place, a current position of the user, and a target 1 Or, the location of a plurality of stores is acquired, the travel time from the current location to the target store is the first travel time, and the travel time from the target store to the eating place set by the location setting unit is the first A travel time acquisition unit (travel time acquisition processing unit F2) that acquires each of the two travel times.
  • place setting unit place setting processing unit F1 for setting a user's eating place, a current position of the user, and a target 1
  • the location of a plurality of stores is acquired
  • the travel time from the current location to the target store is the first travel time
  • the travel time from the target store to the eating place set by the location setting unit is the first
  • a travel time acquisition unit (travel time acquisition processing unit F2) that acquires each of the two travel times.
  • the waiting time acquisition part (waiting time acquisition process part F3) which acquires the cooking waiting time of the shop made into object, and the shop made into object, the one with a larger value among 1st movement time and cooking waiting time
  • a time calculation unit (time calculation processing unit F4) that calculates the total time with the second travel time as a meal startable time until the user can start eating after reaching the eating place, and the time calculation unit calculates
  • a presentation control unit (presentation control processing unit F5) that performs control for presenting the meal startable time to the user.
  • the meal start possible time considering that the cooking waiting time is consumed by the first travel time is calculated and presented to the user. Accordingly, in response to a case where the user orders food at the store at the source, receives the food at the store and then eats the food at the destination as the destination, the meal It is possible to provide the user with time information appropriate as a meal startable time until the meal can be started.
  • a delivery time acquisition unit that acquires, as a delivery time, a time required to deliver a dish to a eating place including a time required for cooking for a target store (step S110).
  • the presentation control unit performs control so that the delivery time is presented to the user together with the meal startable time.
  • the presentation control unit presents store information about a store in a manner corresponding to the value of the meal start possible time calculated for the store.
  • the presentation control unit performs control so that store information of stores with a short meal startable time is preferentially presented.
  • the presentation control unit when there is a store having the same meal startable time, stores store information of a store having a short total time of the first travel time and the second travel time. Control is performed so that it is preferentially presented.
  • the store information of a store having a small difference between the first travel time and the cooking waiting time is given priority. Control is performed as suggested.
  • the order brokerage site server 3a as an embodiment of the information processing apparatus according to the present invention has been described above, but the program of the embodiment executes processing of the order brokerage site server 3a on the information processing apparatus (CPU or the like). It is a program to let you.
  • the program acquires a location setting function for setting a user's eating place, the current location of the user, and the location of one or more stores targeted, and the target location from the current location.
  • a travel time acquisition function for acquiring a travel time to the restaurant as a first travel time, and a travel time from the target store to the eating place set by the location setting function as a second travel time;
  • the waiting time acquisition function for acquiring the cooking waiting time of the target store, and the one of the first moving time and the cooking waiting time having a larger value and the second moving time for the target store
  • a time calculation function for calculating a total time as a meal startable time until the user can start eating after reaching the meal location; and the meal calculated by the time calculation function
  • Such a program can be stored in advance in an HDD as a storage medium built in a device such as a computer device, a ROM in a microcomputer having a CPU, or the like. Alternatively, it can be stored (stored) temporarily or permanently in a removable storage medium such as a semiconductor memory, memory card, optical disk, magneto-optical disk, or magnetic disk. Such a removable storage medium can be provided as so-called package software. Further, such a program can be installed from a removable storage medium to a personal computer or the like, or can be downloaded from a download site via a network such as a LAN or the Internet.
  • the present invention is not limited to the specific examples described above, and various modifications can be considered.
  • the designation of a dining place by the user is not limited to one place, but a dining place may be designated for each genre of the store (in other words, the genre of the dish to be ordered).
  • the order brokerage site server 3a calculates the meal startable time for the target store for each specified genre, and the search result page divides the presentation of the meal startable time for each store by genre. To be done.
  • FIG. 11 shows an example of a web page wp2 ′ for designating a meal place for each genre.
  • the button B1 on the web page wp1 (FIG. 4) is operated, first, a web page for designating a genre similar to the web page wp2 shown in FIG. 6 is presented to the user.
  • the web page wp2 ′ shown in FIG. 11 is presented to the user in response to the genre being specified on such a genre specifying page, for example.
  • the order brokerage site server 3a determines the target store for each designated genre in response to the operation of the “search” button provided on the information confirmation page (also in this case, for example, 2 described above).
  • the acquisition of the location of the store satisfying the condition) the acquisition of the first travel time Tm1, the second travel time Tm2 based on the acquired location, the current location of the user, and the meal location, and the calculation of the meal start possible time Tae I do.
  • the order brokerage site server 3a performs the presentation control process for the search result page wp5 ′ as shown in FIG. 12, for example, using the meal start possible time Tae of the target store calculated for each genre.
  • the search result page wp5 ′ for each genre designated by the user, a page in which store information of the target store and information on the meal start possible time Tae (and delivery time Td) are arranged is presented.
  • the arrangement and presentation mode of the store information of these target stores for each genre and the information of the meal start possible time Tae (and delivery time Td) are, for example, the arrangement of the information in the search result page wp5 shown in FIG. This is the same as the presentation mode.
  • the order brokerage site server 3a in this case performs the following process in calculating the meal start possible time Tae of each store required for presenting the search result page wp5 ′ as described above. That is, the setting process in step S102 shown in FIG. 10 is performed according to the information on the meal location designated by the user for each genre, and the extraction process in step S105 is set for each genre that belongs to the genre designated by the user. The condition of being located in the vicinity of the eating place is performed for each genre as an extraction condition. Further, for the calculation in step S106, the route search device 3d calculates the first travel time Tm1 and the second travel time Tm2 for stores belonging to the genre designated by the user.
  • the meal location set for each genre is designated as the destination, and is calculated by the route search device 3d. Then, the information of the calculated first travel time Tm1 and second travel time Tm2 is acquired in the acquisition process in step S107, and is used for calculating the meal start possible time Tae for each store.
  • the configuration as a modified example as described above can be restated as follows. That is, the place setting unit sets a meal place for each type of store specified by the user based on the user's operation, and the travel time acquisition unit, the waiting time acquisition unit, and the time calculation unit are set to the types specified by the user. As the store to which the store belongs, the acquisition of the first travel time and the second travel time, the acquisition of the cooking waiting time, and the calculation of the meal startable time are performed respectively. The calculation of the second travel time is performed on the basis of the eating place set for the type to which the store to be calculated belongs.
  • a meal location can be set for each type of store desired by the user, and a meal startable time for each store is presented to the user for each type. It is possible to make it. This is because, for example, foods that are easy to spill, such as dishes using puff pastry and soup dishes, are requested to be eaten in places with a good dining environment such as homes, and dishes that are difficult to eat such as sandwiches and rice balls are parks. It is suitable when there is a request to specify a dining place for each type of store, such as when there is a request to eat at an outdoor location such as, and the convenience of the user can be further enhanced.
  • the store information is presented in a list as an example of the store information presentation mode based on the meal startable time
  • the store information is presented in another manner such as, for example, on a map.
  • the present invention is not limited to the illustrated presentation mode.
  • SYMBOLS 1 ... Network system, 2 ... Network, 3 ... Order mediation site management system, 3a ... Order mediation site server, 3b ... Store DB, 3c ... User DB, 3d ... Route search device, 3e ... Map information DB, 4 ... User terminal DESCRIPTION OF SYMBOLS 5 ... Store terminal, 101 ... CPU, F1 ... Place setting process part, F2 ... Travel time acquisition process part, F3 ... Wait time acquisition process part, F4 ... Time calculation process part, F5 ... Presentation control process part

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Abstract

L'objectif de la présente invention est de répondre à une situation dans laquelle un utilisateur place un ordre pour un repas avec un comptoir à un point de départ de déplacement, collecte le repas au comptoir, et consomme le repas au niveau d'un site de consommation de repas en tant que destination du déplacement, en ayant des informations temporelles appropriées à présenter à l'utilisateur comme instant possible de début de consommation de repas qui est l'instant jusque auquel l'utilisateur peut commencer à manger. Dans la présente invention : un site de consommation de repas d'utilisateur est établi ; l'emplacement actuel de l'utilisateur et les emplacements d'un ou d'une pluralité de comptoirs sujets sont acquis, les temps de trajet entre la position actuelle acquise et les comptoirs sujets sont acquis en tant que premier temps de trajet, et les temps de trajet entre les comptoirs sujets et le site de consommation de repas défini sont acquis en tant que seconds temps de trajet ; des temps d'attente de préparation alimentaire au niveau des comptoirs sujets sont acquis ; des temps totaux du plus grand des premiers temps de trajet et des temps d'attente de préparation d'aliments, plus les seconds temps de trajet, sont calculés pour les comptoirs sujets comme instants possibles de début de consommation de repas qui est l'instant jusque auquel l'utilisateur atteint le site de consommation de repas et peut commencer à manger ; et une commande est effectuée pour présenter ces derniers à l'utilisateur.
PCT/JP2015/071816 2015-07-31 2015-07-31 Dispositif de traitement d'informations, procédé de traitement d'informations, programme et support d'informations WO2017022018A1 (fr)

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JP2009025165A (ja) * 2007-07-20 2009-02-05 Nomura Research Institute Ltd サービス提供施設情報提供装置
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JP2019179517A (ja) * 2018-03-30 2019-10-17 株式会社カネカ 配信システム、配信方法、およびプログラム
JP2020139820A (ja) * 2019-02-27 2020-09-03 トヨタ自動車株式会社 ナビゲーション装置、商品注文処理方法および商品注文処理プログラム
JP7120078B2 (ja) 2019-02-27 2022-08-17 トヨタ自動車株式会社 ナビゲーション装置、商品注文処理方法および商品注文処理プログラム

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