WO2019180942A1 - Système d'appariement, dispositif de traitement d'informations et procédé d'appariement - Google Patents

Système d'appariement, dispositif de traitement d'informations et procédé d'appariement Download PDF

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Publication number
WO2019180942A1
WO2019180942A1 PCT/JP2018/011823 JP2018011823W WO2019180942A1 WO 2019180942 A1 WO2019180942 A1 WO 2019180942A1 JP 2018011823 W JP2018011823 W JP 2018011823W WO 2019180942 A1 WO2019180942 A1 WO 2019180942A1
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Prior art keywords
service
information
matching
user
article
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PCT/JP2018/011823
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English (en)
Japanese (ja)
Inventor
佑太 神戸
良孝 羽山
章平 鈴木
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本田技研工業株式会社
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Priority to PCT/JP2018/011823 priority Critical patent/WO2019180942A1/fr
Priority to JP2020507265A priority patent/JP6966630B2/ja
Publication of WO2019180942A1 publication Critical patent/WO2019180942A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to a matching system, an information processing apparatus, and a matching method, and more particularly, to a technique for matching each task required for providing a delivery service with an operator.
  • Patent Document 1 discloses a technique for matching similar users and determining content recommended for the other user based on the history information of one of the users.
  • Patent Document 2 discloses a technique in which regional information of various regions is associated with user information and information desired by the user is provided.
  • a service there is a service (for example, a cooking agency service) that provides both people and goods and is provided with work at an arbitrary place.
  • a service for example, a cooking agency service
  • Such a service is hereinafter referred to as a “delivery service”.
  • the present invention has an object to provide services to an orderer by matching goods used for providing services and workers related to the services in order to provide the delivery service as described above.
  • the present invention has the following configuration. That is, a matching system that presents a service that can be provided based on regional information; Accepting means for accepting selection of the service presented by the presenting means; Matching means for matching one or more processors that process one or more tasks required to provide the service accepted by the accepting means; Planning means for planning movement of workers or articles corresponding to each of one or a plurality of tasks based on the matching result by the matching means.
  • the accompanying drawings are included in the specification, constitute a part thereof, show an embodiment of the present invention, and are used to explain the principle of the present invention together with the description.
  • the figure for demonstrating the task which comprises the delivery service which concerns on this embodiment. The figure for demonstrating the movement of the person and thing which concern on this embodiment.
  • the flowchart of the process at the time of registration of the user which concerns on this embodiment The flowchart of the process at the time of use of the user which concerns on this embodiment.
  • the figure which shows the example of UI structure which concerns on this embodiment The figure which shows the example of UI structure which concerns on this embodiment.
  • the figure which shows the example of UI structure which concerns on this embodiment The figure which shows the example of UI structure which concerns on this embodiment.
  • FIG. 1 shows an example of a surrounding environment for providing a delivery service in a certain area in the present embodiment. It is assumed that the user 102 is located at the base 103 in a predetermined area 101.
  • the base 103 corresponds to, for example, a house.
  • a plurality of bases 104 to 110 such as houses and stores exist around the base 103, and it is assumed that people and objects are located in these bases.
  • vehicles exist at the bases 104, 108, and 109.
  • Foods materials exist at the bases 105 and 110.
  • the base 107 has cooking equipment.
  • FIG. 2 is a diagram for explaining a task constituting the cooking service as an example of the delivery service according to the present invention.
  • a service user hereinafter referred to as a “user”.
  • tasks in order to provide the cooking service, it is necessary to perform a plurality of operations (hereinafter referred to as “tasks”).
  • workers In order to perform one task, one or a plurality of workers (hereinafter referred to as “workers”) and one or a plurality of processing targets (hereinafter referred to as “objects”) are required.
  • examples of the task classification include “cooking”, “food”, “equipment”, and “post-processing”. Furthermore, regarding the classification of cooking, there are individual tasks such as provision of recipes, cooking work, and pick-up of cooks. Regarding the classification of ingredients, there are individual tasks such as provision of ingredients, preparation of ingredients, and transportation of ingredients. Regarding the classification of equipment, there are individual tasks such as provision of equipment and transportation of equipment. With regard to post-processing classification, there are individual tasks such as garbage collection. Note that the classifications and types of tasks shown here are merely examples, and are not intended to be limiting. If different delivery services are provided, the tasks and classifications constituting the service may naturally be different.
  • FIG. 3A assumes a case where a user 301 who is a user is located at a base 302 and requests the delivery of the delivery service at the base 302.
  • a user 301 who is a user is located at a base 302 and requests the delivery of the delivery service at the base 302.
  • the equipment 303, the worker 304, and the foodstuffs 305 and 306 required to provide the delivery service move so as to be gathered at the base 302, which are distributed and located at a plurality of bases.
  • FIG. 3B shows an example in which the equipment 303, the worker 304, and the ingredients 305 and 306 are sequentially collected and finally moved to the base 302.
  • the movement here is assumed to be mobility such as a car or a bicycle, and is moved by an operator who performs transportation as the above-described task, for example.
  • FIG. 4 is a diagram illustrating an example of a hardware configuration of each device according to the present embodiment.
  • it is configured to include a terminal device 400 as a user terminal used by a user and a server 410 as an information processing device that manages and controls the entire system.
  • the terminal device 400 and the server 410 are configured to be communicable via the network 409.
  • the terminal device 400 includes a CPU 401, a RAM 402, a ROM 403, an HDD 404, a display device 405, an input device 406, and a NIC 407. Each part is connected to be communicable with each other via an internal bus 408.
  • the CPU 401 governs overall control of the terminal device 400.
  • a RAM (Random Access Memory) 402 is a volatile storage area and is used as a work memory.
  • a ROM (Read Only Memory) 403 is a nonvolatile storage area and holds various programs and data.
  • An HDD (Hard Disk Disk Drive) 404 is a non-volatile storage area and holds various data.
  • Display device 405 displays various data to the user.
  • the input device 406 receives input and operation from the user.
  • a NIC (Network Interface Card) 407 manages communication with an external device via the network 409, and transmits and receives various data.
  • the communication method here is not limited to wired / wireless or communication methods, and may be performed in combination.
  • Examples of the terminal device 400 include, but are not limited to, a smartphone, a tablet terminal, a mobile PC, a dedicated terminal, and the like.
  • the server 410 includes a CPU 411, a RAM 412, a ROM 413, an HDD 414, a display device 415, an input device 416, and a NIC 417. Each part is connected to be communicable with each other via an internal bus 418.
  • the CPU 411 governs overall control of the server 410.
  • the RAM 412 is a volatile storage area and is used as a work memory or the like.
  • the ROM 413 is a non-volatile storage area and holds various programs and data.
  • the HDD 414 is a nonvolatile storage area and holds various data.
  • the display device 415 displays various data to a user (for example, a server administrator).
  • the input device 416 receives input and operations from the user.
  • the NIC 417 manages communication with an external device via the network 409 and transmits / receives various data.
  • the communication method here is not limited to wired / wireless or communication methods, and may be performed in combination.
  • FIG. 4 shows only one terminal device 400 and one server 410, but more devices may be connected via the network 409.
  • the server 500 includes a user information management unit 501, a service information management unit 502, a task registration unit 503, a matching processing unit 504, a service presentation unit 505, a notification unit 506, a route planning unit 507, a user information DB 508, a service An information DB 509, a task information DB 510, and a map information DB 511 are included.
  • User information management means 501 manages and updates user information held in the user information DB 508.
  • the user here includes a user who provides a service and a worker who provides the service (task processing). Note that the same user may be a user or an operator depending on the service.
  • the service information management unit 502 manages and updates information stored in the service information DB 509.
  • the information on the service to be managed here includes information on the tasks constituting each service, as described with reference to FIG.
  • the task registration unit 503 registers, manages, and updates information stored in the task information DB 510.
  • the matching processing unit 504 performs processing for matching an operator who processes each task constituting the delivery service to be provided.
  • the service presentation unit 505 performs processing for presenting details of services (and tasks) that can be provided to the user.
  • the notification means 506 makes various notifications to the task processing worker.
  • the route planning unit 507 plans the route and time of movement of a person (worker) and equipment (object) required for the delivery service.
  • the user information DB 508 is a DB (database) that stores information about users.
  • information on a user who is a user of a delivery service includes location information of a house serving as a providing destination (visit destination), service usage history, and the like.
  • examples of information related to a user who is a task worker include ownership of mobility, work performance, and attribute information related to a task.
  • the information managed here is an example, and the information is not limited thereto.
  • information on a user who processes a task constituting a service in a certain area and information such as equipment usable for the task in the area are collectively referred to as “area information”.
  • the “region” may be defined in advance as a certain range, or may indicate a predetermined range from a certain position.
  • the task information DB 510 holds information on tasks that constitute the delivery service. Task information includes information on required equipment and estimated time required.
  • the map information DB 511 holds map information in the area where the delivery service is provided, the location of each base in the area, and the like.
  • each unit of the server shown in FIG. 5 may be configured by distributing the load among a plurality of information processing apparatuses.
  • each database is not limited to the configuration held by the server itself having each means, and may be configured in a device that is communicably connected via a network. In this case, the server can acquire necessary information by accessing an external device and referring to various databases. Also, a configuration may be adopted in which some of the means illustrated in FIG. 5 are realized on the terminal device side (or an application in the terminal device).
  • the concept of matching according to the present embodiment will be described with reference to FIG.
  • the plurality of tasks are processed by one or a plurality of workers.
  • the workers who process each of the plurality of tasks are matched from candidates registered in advance as workers, and one or more workers are selected and determined.
  • the left side shows a plurality of tasks constituting the cooking proxy service, similar to that shown in FIG. 2.
  • a suitable worker is determined by referring to each database.
  • Information used for matching according to the present embodiment is assumed to be stored in association with each DB described above.
  • -Worker user information location information, tasks that can be provided, provision time, attribute information, provision history information, possession information on the presence or absence of mobility, etc.
  • -User information of users location information, usage history information, attribute information, etc.
  • Service information recommended information, advertising information, restriction information, etc.
  • the method used for matching may be a method using similarity or priority, or may be performed based on history, and the method is not limited. Further, a configuration in which machine learning is performed based on the processing history and matching is performed based on the result may be employed. In addition, a single worker may be in charge of a plurality of tasks, or a configuration in which a task worker is not determined according to the designation of the user (the service user himself works) may be employed. Or the structure which determines the worker who processes a task to a specific worker based on specification of a user may be sufficient.
  • the user may be able to specify detailed attributes of the target object.
  • the user may be able to specify the price range or brand of the food. That is, a configuration may be adopted in which a user specifies detailed conditions for each task, and matching is performed so as to match the desired conditions.
  • the information registered here is information related to the task worker side.
  • a user who wants to be a task worker is a user terminal such as his own PC (Personal Computer) or mobile terminal.
  • the process at the time of registering to a server via is shown.
  • the registration process may be configured to request the server using a Web browser (not shown) provided in the user terminal, or realized using a predetermined application (not shown) installed in the user terminal. May be.
  • Each process is realized by reading and executing a program stored in the HDD or the like by the CPU of the apparatus serving as the processing subject.
  • the terminal device of the person who wants to work is shown as a user terminal 700
  • the terminal device of the user of the delivery service is shown as a user terminal 710.
  • the user terminal corresponds to the terminal device 400 illustrated in FIG. 4, but the user terminal 700 and the user terminal 710 do not necessarily have the same configuration.
  • the user terminal 700 requests the server 500 for a registration screen. At this time, user authentication may be performed.
  • the server 500 provides a registration screen in response to a request from the user terminal 700.
  • Different registration screens may be provided according to the request contents. A configuration example of the registration screen provided here will be described later with reference to FIG. 10A.
  • the user terminal 700 displays the registration screen provided from the server 500 on the display device 405, and accepts input from the user.
  • the user terminal 700 transmits input information to the server 500 in response to an input from the user.
  • the server 500 performs a registration process for various information input from the user terminal 700.
  • registration process here, registration of a plurality of pieces of information such as registration of user information and registration of tasks that can be handled may be performed.
  • the server 500 notifies the user terminal 700 of the result of the registration process.
  • the user terminal 700 receives the registration result notification from the server 500. Along with this, the user waits for a task processing request.
  • one user is not limited to registration related to one task, and may be registered so that a plurality of types of tasks can be handled.
  • FIG. 1 A flowchart of processing when using matching according to the present embodiment will be described with reference to FIG.
  • processing when a user (user) who wants to use the delivery service makes a usage request to the server via his / her own PC (Personal Computer) or user terminal such as a portable terminal is shown.
  • This process may be configured to request the server using a Web browser (not shown) provided in the user terminal, or realized using a predetermined application (not shown) installed in the user terminal. May be.
  • Each process is realized by reading and executing a program stored in the HDD or the like by the CPU of the apparatus serving as the processing subject.
  • the terminal device of the person who wants to work is shown as a user terminal 700
  • the terminal device of the user of the delivery service is shown as a user terminal 710.
  • the user terminal corresponds to the terminal device 400 illustrated in FIG. 4, but the user terminal 700 and the user terminal 710 do not necessarily have the same configuration.
  • the user terminal 710 requests a usage screen from the server 500. At this time, user authentication may be performed.
  • the server 500 provides a usage screen in response to a request from the user terminal 710.
  • a configuration example of the usage screen provided here will be described later with reference to FIG. 10B.
  • the user terminal 710 displays the usage screen provided from the server 500 on the display device 405, and accepts an input from the user.
  • an input for example, conditions related to the service such as the type and date / time of the delivery service to be used are input.
  • the user terminal 710 transmits input information to the server 500 in response to an input from the user.
  • the server 500 performs matching on the delivery service and candidates for the processors of the tasks constituting the delivery service based on various conditions input at the user terminal 710.
  • the server 500 notifies the user terminal 710 of the matching result.
  • a plurality of candidates may be presented as the matching result, or candidates of persons in charge obtained by matching for each task may be presented in a selectable manner.
  • matching information regarding each task may be omitted, and only whether there is a delivery service that can be provided may be presented.
  • the delivery service that can be provided here corresponds to a case where workers can be assigned to all the tasks constituting the delivery service as a result of matching.
  • the user terminal 710 displays the matching result notified from the server 500 and accepts the selection by the user.
  • the user terminal 710 transmits the selection result by the user to the server 500.
  • the server 500 determines the service content based on the selection result transmitted from the user terminal 710. Note that when the matching result does not meet the user's request, a configuration may be adopted in which the matching process is performed after the condition is input again.
  • step S808 the server 500 notifies the user terminal 710 of the determined service content.
  • a configuration example of the screen notified here will be described later with reference to FIG. 10C.
  • step S ⁇ b> 809 the user terminal 710 receives a notification regarding the service use application from the server 500. As a result, the user waits for service provision.
  • the server 500 performs a route plan regarding the movement of materials and workers related to each task based on the content of the determined service. Details of this processing will be described later with reference to FIG.
  • the server 500 notifies the user terminal 700 of the user determined as the task worker of the task processing request.
  • the user terminal 700 receives the notification notified from the server 500. Thereby, the user enters a state of waiting for the task work timing.
  • the worker processes the task with the specified content at the timing specified in the notification. Thereafter, the user terminal 710 receives the completion of task processing from the user.
  • the user terminal 710 notifies the server 500 of the completion of the task.
  • step S815 the server 500 receives a task completion notification from the user terminal 710.
  • the server 500 updates the management information in various DBs based on the received task completion notification. Then, this processing flow ends.
  • FIG. 9 illustrates a flowchart of a process for planning the movement route of workers and materials corresponding to the service content determined based on the matching result. This process is realized by the CPU 401 of the server 500 reading and executing a program stored in the HDD or the like.
  • the server 500 acquires information about the user of the delivery service.
  • location information and date / time of the delivery service provider, conditions specified when using the service, and the like are applicable.
  • the server 500 acquires information regarding the tasks constituting the delivery service to be provided.
  • the information acquired here corresponds to information related to resources such as materials and time required for the task, for example.
  • the server 500 acquires information on the worker who processes the task. Since the worker here has already decided on the matching process, the information of these users is acquired.
  • the server 500 determines whether or not a task related to movement (pick-up) is necessary based on the information acquired in S903 and the information acquired in S901. For example, if the worker who processes the task can move to the service provider himself / herself, the task related to transportation is not necessary. On the other hand, when there is no parking lot in the vicinity of the service providing destination, a task relating to the movement (pick-up) of the worker is required. In addition, when a service is provided, for example, even if an operator who is in charge of the task of providing equipment and ingredients cannot deliver these to the service provider, the task of moving (carrying) by another user is necessary. Become.
  • determinations can be made based on, for example, the presence / absence of the vehicle of the user, the service provision time, the location information of the service provision destination, and the like. Also, the user may specify at the time of registration. If a task related to movement is necessary (YES in S904), the process proceeds to S905. If not necessary (NO in S904), the process proceeds to S908.
  • the server 500 generates a task related to movement (hereinafter referred to as a transfer task).
  • the transport task generated here may be configured as a task in which the person in charge of the task travels around a plurality of bases to a predetermined position as shown in FIG. 3B, or transports only between two bases. It may be configured as such a task.
  • the server 500 performs a user matching process capable of handling the transport task generated in S905.
  • the matching process here may be executed by the same method as the process performed in S803 of FIG.
  • the server 500 determines the time and route so that the user in charge of the transport task picks up the worker (or equipment) to be transported and arrives at the location / date specified by the user. To plan. Then, this processing flow ends.
  • the server 500 plans the time and route so that each worker and materials are transported using the place designated by the user as the meeting place. Then, this processing flow ends.
  • FIG. 10A shows a configuration example of a screen displayed when a user who wishes to work on a task registers a compatible task, and is provided in S702 of FIG.
  • the registration screen 1000 has fields 1001 to 1006.
  • a field 1001 is a field for designating the type of delivery service to be provided. Here, the field 1001 can be designated from among the delivery services displayed in a list format.
  • a field 1002 is a field for designating a task that can be handled from among the tasks constituting the selected delivery service. Here, the field 1002 can be designated from the tasks displayed in a list format. Depending on the delivery service specified in the field 1001, the task displayed in the field 1002 changes.
  • a field 1003 is a field for designating a date and time when the task can be handled.
  • the field 1004 is a field for designating a range where the task can be processed.
  • the field 1004 may be designated by a distance from the current position or a time required for movement.
  • a field 1005 is a field for designating whether or not it is possible to move by itself (when bringing a material) when processing a task. For example, when the user can move by himself / herself, the task (transportation task) of picking up the worker is not necessary for the tasks constituting the delivery service.
  • a field 1006 is a field for inputting particularly specified information corresponding to the contents specified in the fields 1001 and 1002. For example, when providing a cooking agency service, you may enter the genre of your favorite food.
  • the input here may be a free input or a configuration that allows selection from a plurality of items.
  • FIG. 10B shows a configuration example of a screen displayed when a user who desires to use a delivery service searches for an available delivery service, and is provided in S801 of FIG.
  • the usage screen 1010 has fields 1011 to 1014.
  • a field 1011 is a field for designating the type of delivery service to be used. Here, the field 1011 can be designated from services displayed in a list format.
  • a field 1012 is a field for designating a place where the service is used. An address may be input, or a current position may be designated using a GPS (Global Positioning System) function provided in the terminal device.
  • a field 1013 is a field for designating a date and time when the delivery service is desired to be used.
  • the delivery field 1014 is a field for designating whether or not there is a place (parking lot) where the vehicle can be parked at the place where the service is provided. This setting may be automatically detected on the server 500 side from an address or the like.
  • FIG. 10C shows a configuration example of a notification screen when a user who wants to use a delivery service selects a delivery service and then notifies a user who processes a task constituting the delivery service.
  • the server can present and accept services to the user.
  • Notification screen 1020 has fields 1021 to 1025.
  • a field 1021 displays information about the delivery service user (requester).
  • a field 1022 displays information regarding a service providing location.
  • the field 1023 displays information related to the delivery service provision date and time. It should be noted that the service provision date and time varies depending on the content (implementation timing) of the task even if it is a request for one delivery service. For example, in the case of providing a cooking agency service, the start time differs between a task related to transportation and a task related to cooking.
  • a field 1024 displays information related to workers of each of a plurality of tasks constituting the delivery service.
  • the fall degree 1025 displays information on movement when providing a task.
  • a button indicating that when the notification content is accepted or a button indicating rejection may be provided. When rejected, the server 500 may be configured to match a processor of another task. Further, detailed schedule information for providing the delivery service may be included.
  • the present invention is not limited to the configuration of the embodiment described above, and may have other configurations.
  • the contents of the delivery service or the tasks constituting the delivery service may be arbitrarily determined and registered not by the server 500 but by the work applicant or user. That is, the configuration may be such that the user arbitrarily registers the delivery service content and recruits the worker.
  • an evaluation function may be provided in which a service user performs evaluation on a service unit or task basis after using the service. Further, an evaluation function may be provided in which the task work is evaluated for a provider (cooperation partner) for another task after the task is provided.
  • the information may be presented to match the service.
  • one price may be presented or a price may be presented for each task.
  • a price comparison and list function may be provided for the food supplier.
  • parking information in the vicinity of the service provider may be presented to the task provider.
  • a certain genre for example, Japanese food
  • the menu may be determined on the cook side.
  • a cook who is good at this menu may be matched.
  • the equipment used for the delivery service may be selectable for purchase or rental by the user of the delivery service.
  • the structure which presents the information regarding the equipment (foodstuff) which can be used for delivery service at the time of application for the use of delivery service may be sufficient. For example, by presenting seasonal food information and price information, the user can effectively use the information as information when using the delivery service.
  • the matching system (for example, 410) of the above embodiment is Presenting means (eg, 505, 1010) for presenting services that can be provided based on regional information; Accepting means (for example, 505, 1010) for accepting selection of the service presented by the presenting means; Matching means (for example, 504) for matching one or more processors who process one or more tasks required for providing the service accepted by the accepting means; Planning means (for example, 507) for planning the movement of an operator or an article corresponding to each of one or a plurality of tasks based on the matching result by the matching means.
  • the regional information includes information on at least one of a worker who can perform each of one or a plurality of tasks required for providing a service and a provider who can provide an article required for providing the service.
  • It further has a registration means (for example, 503, 1000) for registering information on a processor that can be processed for each of one or a plurality of tasks required for providing a service.
  • a registration means for example, 503, 1000 for registering information on a processor that can be processed for each of one or a plurality of tasks required for providing a service.
  • mapping more suitable for the user who receives the service can be performed.
  • the matching means further includes selection means (for example, 504) for selecting from a plurality of workers and a plurality of providers of articles based on the regional information.
  • mapping more suitable for the user who receives the service can be performed.
  • the information processing apparatus further includes notification means (for example, 506) for notifying the provider who provides the article selected by the selection means of a request for movement of the article.
  • This embodiment makes it possible to appropriately notify the worker.
  • the regional information includes a processor that processes a task and information in which the owner information of mobility of the processor is associated.
  • This embodiment enables matching in consideration of the movement of workers and materials related to tasks.
  • the regional information includes at least one of position information of a processor, information on time required for movement, attribute information of an article that can be provided, and attribute information of the processor.
  • mapping more suitable for the user who receives the service can be performed.
  • the presenting means presents a service that can be provided so as to meet a condition desired by a user who receives the service.
  • the condition is characterized in that it is at least one of time and place.
  • the planning means plans movement so that the worker and the article arrive at almost the same timing based on the designation. It is characterized by doing.
  • This embodiment makes it possible to provide a user-friendly delivery service to the user.
  • the service is a cooking agency service
  • the tasks required to provide the cooking agency service include cooking work, pick-up of a cook, transport of food materials, and provision of ingredients.
  • the information processing apparatus (for example, 410) of the above embodiment is Presenting means (eg, 505, 1010) for presenting services that can be provided based on regional information; Accepting means (for example, 505, 1010) for accepting selection of the service presented by the presenting means; Matching means (for example, 504) for matching one or more processors who process one or more tasks required for providing the service accepted by the accepting means; Planning means (for example, 507) for planning the movement of an operator or an article corresponding to each of one or a plurality of tasks based on the matching result by the matching means.
  • Presenting means eg, 505, 1010
  • Accepting means for example, 505, 1010
  • Matching means for example, 504
  • Planning means for example, 507 for planning the movement of an operator or an article corresponding to each of one or a plurality of tasks based on the matching result by the matching means.
  • the regional information includes information on at least one of a worker who can perform each of one or a plurality of tasks required for providing a service and a provider who can provide an article required for providing the service.
  • a registration means for example, 503, 1000 for registering information on a processor that can be processed for each of one or a plurality of tasks required for providing a service.
  • mapping more suitable for the user who receives the service can be performed.
  • the matching means further includes selection means (for example, 504) for selecting from a plurality of workers and a plurality of providers of articles based on the regional information.
  • mapping more suitable for the user who receives the service can be performed.
  • the information processing apparatus further includes notification means (for example, 506) for notifying the provider who provides the article selected by the selection means of a request for movement of the article.
  • This embodiment makes it possible to appropriately notify the worker.
  • the regional information includes a processor that processes a task and information in which the owner information of mobility of the processor is associated.
  • This embodiment enables matching in consideration of the movement of workers and materials related to tasks.
  • the regional information includes at least one of position information of a processor, information on time required for movement, attribute information of an article that can be provided, and attribute information of the processor.
  • mapping more suitable for the user who receives the service can be performed.
  • the presenting means presents a service that can be provided so as to meet conditions desired by a user who receives the service.
  • the condition is characterized in that it is at least one of time and place.
  • the planning means plans movement so that the worker and the article arrive at almost the same timing based on the designation. It is characterized by doing.
  • This embodiment makes it possible to provide a user-friendly delivery service to the user.
  • the service is a cooking agency service
  • the tasks required to provide the cooking agency service include cooking work, pick-up of a cook, transport of food materials, and provision of ingredients.
  • the control method of the information processing apparatus (for example, 410) of the above embodiment is as follows.
  • a presentation step for example, S802, S805) that presents a service that can be provided based on the regional information;
  • a reception process for example, S803, S806) for receiving selection of the service presented in the presentation process;
  • a matching step for example, S804 for matching one or a plurality of processors that process one or a plurality of tasks required for providing the service received in the reception step;
  • a planning step for example, S810) for planning the movement of an operator or an article corresponding to each of one or a plurality of tasks based on the matching result of the matching step.
  • the regional information includes information on at least one of a worker who can perform each of one or a plurality of tasks required for providing a service and a provider who can provide an article required for providing the service.
  • the method further includes a registration step (for example, S702 and S704) for registering information on a processor that can be processed for each of one or a plurality of tasks required for providing a service.
  • a registration step for example, S702 and S704 for registering information on a processor that can be processed for each of one or a plurality of tasks required for providing a service.
  • mapping more suitable for the user who receives the service can be performed.
  • the matching step further includes a selection step (for example, S804, S807) for selecting from a plurality of workers and a plurality of providers of articles based on the regional information.
  • a selection step for example, S804, S807 for selecting from a plurality of workers and a plurality of providers of articles based on the regional information.
  • mapping more suitable for the user who receives the service can be performed.
  • It further has a notification process (for example, S810, S811) of notifying the provider who provides the article selected in the selection process of a request for movement of the article.
  • a notification process for example, S810, S811 of notifying the provider who provides the article selected in the selection process of a request for movement of the article.
  • This embodiment makes it possible to appropriately notify the worker.
  • the regional information includes a processor that processes a task and information in which the owner information of mobility of the processor is associated.
  • This embodiment enables matching in consideration of the movement of workers and materials related to tasks.
  • the regional information includes at least one of position information of a processor, information on time required for movement, attribute information of an article that can be provided, and attribute information of the processor.
  • mapping more suitable for the user who receives the service can be performed.
  • a service that can be provided is presented so as to meet a condition desired by a user receiving the service.
  • the condition is characterized in that it is at least one of time and place.
  • This embodiment makes it possible to provide a user-friendly delivery service to the user.
  • the service is a cooking agency service
  • the tasks required to provide the cooking agency service include cooking work, pick-up of a cook, transport of food materials, and provision of ingredients.

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  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
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  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention a pour objet de fournir un service de distribution. À cet effet, la présente invention a trait à un système qui planifie un mouvement par appariement d'articles utilisés pour fournir un service, et des travailleurs pour le service, sur la base d'informations régionales.
PCT/JP2018/011823 2018-03-23 2018-03-23 Système d'appariement, dispositif de traitement d'informations et procédé d'appariement WO2019180942A1 (fr)

Priority Applications (2)

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PCT/JP2018/011823 WO2019180942A1 (fr) 2018-03-23 2018-03-23 Système d'appariement, dispositif de traitement d'informations et procédé d'appariement
JP2020507265A JP6966630B2 (ja) 2018-03-23 2018-03-23 マッチングシステム、情報処理装置、およびマッチング方法

Applications Claiming Priority (1)

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PCT/JP2018/011823 WO2019180942A1 (fr) 2018-03-23 2018-03-23 Système d'appariement, dispositif de traitement d'informations et procédé d'appariement

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002049674A (ja) * 2000-08-02 2002-02-15 Nec Corp 調理人派遣システム及びその方法
US20020026363A1 (en) * 2000-03-17 2002-02-28 Dunaway, Harold L. Method and system for implementing remote independent culinary preparation service
JP2002074200A (ja) * 2000-08-30 2002-03-15 Oki Electric Ind Co Ltd 食材提供方法及び食材提供装置
JP2002222252A (ja) * 2001-01-26 2002-08-09 Gourmet Navigator Inc 料理人出張支援システム及び料理人出張支援プログラム
JP2005275902A (ja) * 2004-03-25 2005-10-06 Seiko Epson Corp 料理人派遣システム

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Publication number Priority date Publication date Assignee Title
JP2017199135A (ja) * 2016-04-26 2017-11-02 富士通株式会社 ボランティア支援装置、ボランティア支援プログラム及びボランティア支援方法

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020026363A1 (en) * 2000-03-17 2002-02-28 Dunaway, Harold L. Method and system for implementing remote independent culinary preparation service
JP2002049674A (ja) * 2000-08-02 2002-02-15 Nec Corp 調理人派遣システム及びその方法
JP2002074200A (ja) * 2000-08-30 2002-03-15 Oki Electric Ind Co Ltd 食材提供方法及び食材提供装置
JP2002222252A (ja) * 2001-01-26 2002-08-09 Gourmet Navigator Inc 料理人出張支援システム及び料理人出張支援プログラム
JP2005275902A (ja) * 2004-03-25 2005-10-06 Seiko Epson Corp 料理人派遣システム

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