WO2013151275A1 - Procédé d'échange d'informations entre un terminal d'un client et un terminal d'un magasin à l'aide d'une communication en champ proche - Google Patents

Procédé d'échange d'informations entre un terminal d'un client et un terminal d'un magasin à l'aide d'une communication en champ proche Download PDF

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Publication number
WO2013151275A1
WO2013151275A1 PCT/KR2013/002584 KR2013002584W WO2013151275A1 WO 2013151275 A1 WO2013151275 A1 WO 2013151275A1 KR 2013002584 W KR2013002584 W KR 2013002584W WO 2013151275 A1 WO2013151275 A1 WO 2013151275A1
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WIPO (PCT)
Prior art keywords
customer terminal
server
information
request
terminal
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PCT/KR2013/002584
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English (en)
Korean (ko)
Inventor
연광일
Original Assignee
Yeon Kwangil
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Filing date
Publication date
Application filed by Yeon Kwangil filed Critical Yeon Kwangil
Publication of WO2013151275A1 publication Critical patent/WO2013151275A1/fr

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04BTRANSMISSION
    • H04B5/00Near-field transmission systems, e.g. inductive or capacitive transmission systems
    • H04B5/70Near-field transmission systems, e.g. inductive or capacitive transmission systems specially adapted for specific purposes
    • H04B5/77Near-field transmission systems, e.g. inductive or capacitive transmission systems specially adapted for specific purposes for interrogation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04BTRANSMISSION
    • H04B5/00Near-field transmission systems, e.g. inductive or capacitive transmission systems
    • H04B5/40Near-field transmission systems, e.g. inductive or capacitive transmission systems characterised by components specially adapted for near-field transmission
    • H04B5/48Transceivers

Definitions

  • the present invention relates to a method of exchanging information between a customer terminal and a business store terminal using NFC (Near Field Communication).
  • NFC Near Field Communication
  • a sales store provides business cards and souvenirs with information on the sales store at the front desk to induce the return visits of customers, and provides customers with coupons, points earning cards, customer cards, etc.
  • the technical problem of the present invention is to provide a variety of benefits, such as coupon issuance and point earning services to customers by exchanging information between the customer and the store using NFC.
  • a customer terminal having a NFC (near field communication) chip reader tag generates request information, wherein the customer terminal is connected to an NFC card. Recognizing URL information of a sales store computer stored in the NFC card by connecting to the server, wherein the customer terminal connects to a server and transmits URL information of the customer terminal, URL information of the sales store computer, and request information to the server. Transmitting, the server reads the request information to determine the type of request corresponding to the request information, executes the determined request, and the server transmits the processing result of the request to the customer terminal and the sales office. Transmitting to the embracing computer.
  • NFC near field communication
  • the client terminal may select one of a payment request, a point accumulation request, a point use request, a coupon issue request, a coupon use request, and a business card request request to generate request information corresponding to the selected request.
  • the server determines whether the visit number of times the customer terminal visits the sales store computer is the first time, and the customer terminal uses the sales store computer.
  • the server uses the URL information of the customer terminal transmitted from the customer terminal to store the information of the customer terminal in the account of the computer for the sales store, when the number of visits of the customer terminal for the first time Determining whether an event exists for the first time, and when there is an event for the first visit of the customer terminal, the server executes the event, and the result of the event is performed by the customer terminal and the computer for the sales store.
  • the method may further include transmitting to.
  • the server determines whether the visit number of times the customer terminal visits the sales store computer is the first time, and the customer terminal uses the sales store computer. Is not the first visited state, the server determines the number of visits of the customer terminal, determining whether there is an event for the determined number of visits, when there is an event for the determined number of visits, The server may further include performing the event, and transmitting the event execution result to the customer terminal and the business store computer.
  • the customer terminal is connected to the server, the customer terminal is inputting the information of the customer terminal to the server, the server Assigning an account to the customer terminal, transmitting URL information about the account assigned to the customer terminal to the customer terminal, wherein the customer terminal transmits the URL information of the customer terminal transmitted from the server to the NFC;
  • the method may further include storing the chip reader tag.
  • the sales store computer is connected to the server, the sales store computer inputs the information of the sales store computer to the server,
  • the server may further include assigning an account to the business store computer.
  • the server transmits URL information about the account assigned to the sales store computer to an NFC reader / writer, and the NFC reader / writer.
  • the writer may further include storing the URL information of the business store computer transmitted from the server to the NFC card in the NFC card.
  • the customer can easily find the visited store even if the customer does not remember the visited store, and when the customer loses the coupon or point earning card received from the store, there is an effect that can not be received.
  • the customer can easily know the trade name, phone number, address, visitor, the number of visits, etc. of the sales stores visited and the discount details, the number of remaining coupons, the point accumulation status, etc. for each sales store.
  • FIG. 1 is a view showing an information exchange system between a customer terminal and a business store terminal using NFC according to an embodiment of the present invention.
  • FIG. 2 is a flowchart illustrating a method of exchanging information between a customer terminal and a business store terminal using NFC according to an embodiment of the present invention.
  • FIG. 3 is a flow chart illustrating a procedure for membership registration between a customer terminal and a server in an information exchange system between a customer terminal and a business store terminal using NFC according to an embodiment of the present invention.
  • Figure 4 is a flow chart illustrating a procedure for membership registration between the sales store PC and the server in the information exchange system between the customer terminal and the sales store terminal using NFC according to an embodiment of the present invention.
  • FIG. 1 is a diagram of an information exchange system between a customer terminal and a business store terminal using NFC according to an embodiment of the present invention.
  • an information exchange system between a customer terminal 100 and a business store terminal 200 using near field communication includes an NFC chip reader tag 101 capable of short-range wireless communication.
  • Customer terminal 100 having a), a business store terminal 200, which is separated from the customer terminal 100 and having a sales store PC 220 and NFC card 210, connected to each other business store terminal 200
  • the server 300 that determines the customer terminal 100 and controls operations such as payment of money, earning points, using points, issuing coupons, using coupons, and receiving business cards according to an operation selected by the user of the client terminal 100.
  • an NFC reader and a writer hereinafter, referred to as an 'NFC reader / writer'
  • the customer terminal 100 may be a smart phone or a mobile terminal, and is wirelessly or wired to the server 300 through a network.
  • the NFC chip reader tag 101 embedded in the customer terminal 100 stores uniform resource locator (URL) information about an account of the customer terminal 100.
  • URL uniform resource locator
  • the NFC chip reader tag 101 obtains the URL information for the account of the sales store PC 220 through the connection with the sales store terminal 200.
  • the customer terminal 100 selects one request among payment request, point earning request, point use request, coupon issue request, coupon use request, and business card request request using a selection menu displayed through its display device. do.
  • the coupon may be a discount coupon or a free coupon, and points may be used instead of cash.
  • the NFC chip reader tag 101 may include not only the URL information for the account of the PC 220 for the sales store obtained through the connection with the sales store terminal 200, but also the URL information for the account of the customer terminal 100.
  • the request information corresponding to the request selected by the user of 100) is output to the server 300.
  • the sales store PC 220 of the sales store terminal 200 is installed at the sales store and is connected to the server 300 by wireless or wired through a network.
  • the business store PC 220 is a computer for a business store installed in a business store.
  • NFC card 210 is also located in the business store PC 220 spaced apart from the sales store and performs communication with the sales store PC 220.
  • the NFC card 210 has already stored URL information on the account of the sales office PC 220 by the operation of the NFC reader / writer 105.
  • the NFC card 210 performs short-range wireless communication with the NFC chip reader tag 101 located in the customer terminal 100.
  • the server 300 allocates an account (ie, a storage space of a storage device such as a database) for each of the customer terminal 100 and the sales store PC 220.
  • an account ie, a storage space of a storage device such as a database
  • the server 300 transmits the URL information (that is, address information on the allocated storage space) corresponding to the account assigned to the customer terminal 100 to the customer terminal 100, and transmitted from the server 300.
  • URL information of the customer terminal 100 is stored in the NFC chip reader tag 101.
  • the server 300 transmits the URL information corresponding to the account assigned to the sales office PC 220 to the NFC reader / light 105.
  • the NFC reader / light 105 stores URL information about an account assigned to the sales store PC 220 in the NFC card 210 disposed at the sales store.
  • NFC card 210 stores the URL information for the account of the sales office PC 220, which is located in the same business store.
  • the server 300 determines the type of request selected by the customer terminal 100 using the request information transmitted from the customer terminal 100 and processes the selected request.
  • the server 300 determines the number of visits of the customer terminal 100 visiting the business store by counting the number of times of connection with the business store terminal 200.
  • the server 300 notifies the customer terminal 100 of a predetermined event such as issuing a coupon according to the number of visits.
  • the server 300 may grant the set amount of points to the customer terminal 100, or the number of visits of the customer terminal 100 may correspond to the set number of times. Each time it arrives, a coupon or a set amount of points may be given to the corresponding customer terminal 100. In this case, points may be used instead of cash.
  • the server 300 is a database that stores the information of the customer terminal 100, the information of the sales store terminal 200, the event set by the sales store PC 220, and the like as a member to the server 300 and It is connected to the same storage device (not shown).
  • the information of the customer terminal 100 may be an ID (ID), a password, a user name, a phone number, an address, a job, and the like.
  • the information of the PC 220 for a business store may include an ID, a password, a business name, an address, a phone number, a fax number. , Homepage address and so on.
  • NFC reader / writer 105 controls the operation of storing the URL information for the sales store PC 220 to the NFC card 210, the NFC card 210 of the sales store PC 220
  • the URL information may be newly stored or the stored URL information may be changed.
  • the customer terminal 100 and the sales store PC 220 are connected to the server 300 through a connected network, respectively. Become a member.
  • the server 300 When the customer terminal 100 accesses the server 300 through a network (S31) and inputs information such as an ID, a password, a user name, a phone number, an address, a job, and the like (S32), the server 300 is a customer terminal.
  • the account is assigned to 100 and the information of the customer terminal 100 is input to the assigned account (S33).
  • the server 300 transmits the URL information of the account assigned to the customer terminal 100 to the customer terminal 100 (S34), and completes the membership of the customer terminal 100.
  • the customer terminal 100 receiving its own URL information from the server 300 stores the transmitted URL information in the NFC chip reader tag 101 (S35).
  • the sales office PC 220 is also connected to the server 300 through the network similar to the customer terminal 100 (S41), such as ID, password, business name, address, telephone number, fax number, homepage address, etc. If the input (S42), the server 300 grants an account to the sales store PC 220 and inputs the information of the sales store PC 220 in the given account (S43), the member for the sales store PC 220 Complete the subscription.
  • S41 customer terminal 100
  • S42 the server 300 grants an account to the sales store PC 220 and inputs the information of the sales store PC 220 in the given account (S43), the member for the sales store PC 220 Complete the subscription.
  • the server 300 to store the URL information of the account given to the sales store PC 220 in the NFC card 210, the account given to the sales store PC 220 as the NFC reader / writer 105
  • NFC card 210 that stores the URL information of the sales office PC 220 is located in the same business store where the sales office PC 220 is located.
  • the customer terminal 100 having a NFC chip reader tag 101 capable of short-range wireless communication is a request for payment of money, points earning request, coupon issuance request, coupon use request and business card by the user of the customer terminal 100 If a desired request is selected among the receive requests, the request information corresponding to the selected request is generated (S11).
  • the user of the customer terminal 100 accesses the customer terminal 100 to the sales store terminal 200 installed in the sales store to perform short-range wireless communication between the sales store terminal 200 and the NFC chip reader tag 101. It carries out (S12). For this reason, the customer terminal 100 is connected with the NFC card 210.
  • the URL for the account of the sales store PC 220 stored in the NFC card 210 by the NFC chip reader tag 101 is transmitted to the NFC chip reader tag 101 of the customer terminal 100 (S13).
  • the customer terminal 100 accesses the server 300 using the network network based on the URL information of the own account and the URL information of the corresponding sales store PC 220 account, and the request information to the server 300 (S14).
  • the server 300 uses the URL information transmitted to determine the location of the account of the customer terminal 100 and the sales store PC 220, respectively, and also to the selection operation of the customer terminal 100 using the request information. And a type of request selected from a plurality of requests (eg, a payment request, a point accumulation request, a point use request, a coupon issue request, a coupon use request, and a business card request).
  • a type of request selected from a plurality of requests (eg, a payment request, a point accumulation request, a point use request, a coupon issue request, a coupon use request, and a business card request).
  • the server 300 controls the operations of the customer terminal 100 and the sales store PC 220 according to the type of the selected request (S15).
  • the server 300 transmits a payment window to the PC 220 for a business store corresponding to the input URL information.
  • the poor-up store PC 220 performs a payment operation such as input of a payment amount by using the payment window displayed on the display window.
  • the server 300 When the payment amount is input, the server 300 performs a payment operation of the input amount by an operation with a payment system (not shown).
  • the server 300 When the payment operation is completed, the server 300 notifies each of the sales store PC 220 and the customer terminal 100 through the network network that the payment is completed.
  • the server 300 when an operation of generating a point at a predetermined ratio every time a payment operation is performed by the operation of the sales store PC 220 is specified in the server 300, the server 300 generates a point corresponding to the payment amount. Stored in the account of the customer terminal 100, and also informs that the point of the corresponding amount has occurred in each of the sales store PC 220 and the customer terminal 100.
  • the server 300 transmits a point earning window to the sales store PC 220, and thus, a point earning window is displayed on the display window of the sales store PC 220. .
  • the server 300 In this state, if the amount of points corresponding to the point earning window is input or the amount for generating points is input and sent to the server 300, the server 300 is stored in the corresponding account using the data entered The point corresponding to the terminal 100 is updated. Thereafter, the server 300 notifies the points corresponding to the points corresponding to the sales store PC 220 and the customer terminal 100, respectively, and currently accumulates the total points.
  • the server 300 transmits a point use window to the sales store PC 220, and thus, the point use window is displayed on the display window of the sales store PC 220.
  • the server 300 replaces the payment amount by the amount corresponding to the amount of the input point, and separates only the difference of the point amount. Payment will be processed through the payment system. Then, the server 300 updates the points of the corresponding customer terminal 100 stored in the account on the basis of the deducted amount, and then the points updated to each of the sales store PC 220 and the customer terminal 100 The total amount of points will be notified and the customer and the sales representative will confirm the amount of remaining points.
  • the server 300 transmits a coupon issuance window to the sales store PC 220 so that the coupon issuance window is displayed on the display window of the sales store PC 220.
  • the server 300 updates the coupon-related data (for example, the type and number of coupons currently remaining) for the account of the customer terminal 100 using the data transmitted from the sales store PC 220. do.
  • the server 300 informs the sales office PC 220 and the customer terminal 100 of the type and the number of coupons generated in the customer terminal 100, respectively.
  • the server 300 transmits a coupon use window to the sales store PC 220 so that the coupon use window is displayed on the display window of the sales store PC 220.
  • the server 300 is for the sales store Using the input data of the PC 220, all or part of the amount is settled as a coupon. Even in this case, the server 300 may make a payment only through the payment system in which the amount specified in the coupon is deducted.
  • the server 300 updates the data related to the coupon in the account of the customer terminal 100 (for example, the type and number of coupons currently remaining), and the customer terminal 100 and the sales store PC 220 ) And the coupon has been completed.
  • the server 300 notifies the customer terminal 100 and the sales store PC 220 of the coupon-related information such as the number of coupons remaining on the customer terminal 100 and the type of the coupon.
  • the server 300 uses the URL information of the input sales office PC 220 in the account of the sales office PC 220 for the sales store PC 220.
  • Information for example, a business name, an address, a telephone number, a fax number, and a home page address, are read and transmitted to the customer terminal 100.
  • the customer terminal 100 outputs the information of the sales store PC 220 transmitted from the server to its display device to check the information of the sales store of the user.
  • the server 300 based on the URL information of the customer terminal 100 requesting to receive a business card information of the customer terminal 100 requesting the information of the sales store PC 220, for example, a user name, a telephone number , Address, job is sent to the sales office 220 for PC.
  • the sales store PC 220 displays information of the customer terminal 100 requesting to receive a business card with its display device, so that information about the age group or occupation of the corresponding customer terminal can be easily grasped.
  • the server 300 uses the information stored in the database and the customer terminal 100 and the PC 220 for the business store. It is determined whether the transaction with the first time (S16).
  • the server 300 determines whether the number of visits (that is, the number of accesses) of the customer terminal 100 that has visited the current business store is the first time.
  • the server 300 determines whether the information of the customer terminal 100 exists in the account of the sales office PC 220.
  • the server 30 determines a transaction between the business store PC 220 and the customer terminal 100 for the first time.
  • the server 300 reads the information of the customer terminal 100 from the account of the customer terminal 100 by using the input URL information of the customer terminal 100 and stores it in the account of the sales store PC 220 ( S17).
  • the server 300 is a transaction history between the sales store PC 220 and the customer terminal 100 generated by processing the request information of the customer terminal 100, for example, the transaction date, transaction type, payment amount and occurrence
  • the server 300 determines whether there is an event (eg, point payment or coupon generation of a set amount at the time of first transaction), which is determined by the sales office PC 220 (S19).
  • an event eg, point payment or coupon generation of a set amount at the time of first transaction
  • the server 300 When an event for the first visit is set by the sales office PC 220 and defined in the server 300, the server 300 generates a corresponding event (for example, issuing one free coupon or first purchase point). Process) (S110).
  • the server 300 grants points or coupons to the customer terminal 100 which is the first transaction customer according to the contents of the set event, and correspondingly, the account of the customer terminal 100 and the account of the PC 220 for the business store. Update transaction details stored in each.
  • the server 300 informs the result of the event to the customer terminal 100 and the sales store PC 220 (S115), for the first purchase customer through the display device of the customer terminal 100 and the sales store PC 220 (S115). Notifies that the event has been performed.
  • the user of the customer terminal 100 and the sales office PC 220 can know that the event given to the first transaction customer was performed.
  • step S16 when the number of visits of the customer terminal 100 determined in step S16 is not the first time, the server 300 and the customer terminal PC 220 for the business store generated by processing the request information of the customer terminal 100.
  • the transaction history with the 100 is stored in the account of the sales office PC 220 and the account of the customer terminal 100 (S111).
  • the server 300 determines the number of visits of the current customer terminal (S112), and determines whether an event corresponding to the determined number of visits is set (S113). Events according to the number of visits are also predetermined by the sales office PC (220).
  • the server 300 Processes the corresponding event and changes the stored contents of the database accordingly.
  • the result of performing such an event is notified through the display device of the customer terminal 100 and the sales store PC 220 (S115). Accordingly, the user of the customer terminal 100 confirms that a coupon is issued or a point is given according to the number of visits thereof, and the user of the branch PC 220 also has an event according to the number of visits to any customer terminal 100. Check if it was performed.

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Abstract

La présente invention concerne un procédé d'échange d'informations entre un terminal d'un client et un terminal d'un magasin à l'aide d'un système de communication en champ proche (NFC). Ledit procédé comprend les étapes suivantes : un terminal d'un client, qui comporte une étiquette lectrice de puce NFC, crée des informations de demande ; le terminal du client accède à une carte NFC afin de reconnaître des informations URL sur un ordinateur d'un magasin, qui sont stockées dans la carte NFC ; le terminal du client accède à un serveur afin de transmettre les informations URL sur le terminal du client, les informations URL sur l'ordinateur du magasin, et les informations de demande ; le serveur lit les informations de demande afin de déterminer le type de demande correspondant aux informations de demande, et exécute la demande déterminée ; et le serveur transmet le résultat exécuté de la demande au terminal du client et à l'ordinateur du magasin.
PCT/KR2013/002584 2012-04-03 2013-03-28 Procédé d'échange d'informations entre un terminal d'un client et un terminal d'un magasin à l'aide d'une communication en champ proche WO2013151275A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR10-2012-0034427 2012-04-03
KR1020120034427A KR101231784B1 (ko) 2012-04-03 2012-04-03 엔에프씨를 이용한 고객 단말기와 영업점포 단말기 간의 정보교환 방법

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WO2013151275A1 true WO2013151275A1 (fr) 2013-10-10

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KR101591785B1 (ko) * 2013-12-24 2016-02-04 주식회사 투게더 데이터 입력 장치, 이를 이용한 데이터 전송 시스템 및 방법
KR101562035B1 (ko) 2013-12-26 2015-11-20 조상현 가맹점 간 및 고객 간의 공유 가능한 공유포인트를 이용한 마케팅시스템
KR101489278B1 (ko) * 2014-05-13 2015-02-05 최동범 Nfc를 이용한 고객 관리 시스템 및 방법
KR101624277B1 (ko) * 2014-12-30 2016-05-26 주식회사 포워드벤처스 개인화 웹 페이지 제공 방법, 장치 및 상기 방법을 실행하기 위한 컴퓨터 프로그램
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