WO2015056640A1 - Dispositif de formation d'image et procédé de rapport d'informations - Google Patents

Dispositif de formation d'image et procédé de rapport d'informations Download PDF

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Publication number
WO2015056640A1
WO2015056640A1 PCT/JP2014/077140 JP2014077140W WO2015056640A1 WO 2015056640 A1 WO2015056640 A1 WO 2015056640A1 JP 2014077140 W JP2014077140 W JP 2014077140W WO 2015056640 A1 WO2015056640 A1 WO 2015056640A1
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WO
WIPO (PCT)
Prior art keywords
information
image forming
notification destination
forming apparatus
timing
Prior art date
Application number
PCT/JP2014/077140
Other languages
English (en)
Japanese (ja)
Inventor
克也 本橋
聖 惣慶
孝司 中溝
Original Assignee
コニカミノルタ株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by コニカミノルタ株式会社 filed Critical コニカミノルタ株式会社
Priority to JP2015542597A priority Critical patent/JPWO2015056640A1/ja
Publication of WO2015056640A1 publication Critical patent/WO2015056640A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1203—Improving or facilitating administration, e.g. print management
    • G06F3/1207—Improving or facilitating administration, e.g. print management resulting in the user being informed about print result after a job submission
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1229—Printer resources management or printer maintenance, e.g. device status, power levels
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1259—Print job monitoring, e.g. job status
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1285—Remote printer device, e.g. being remote from client or server

Definitions

  • the present invention relates to an image forming apparatus and an information notification method.
  • Patent Document 1 discloses that when it is detected that an error longer than a preset duration has occurred, a mail is transmitted to a preset destination. Further, the transmission destination can be set according to the error duration, and the error duration as a reference for detecting an error can also be preset according to the type of error.
  • Patent Document 2 when there are a plurality of users in the image forming apparatus, the error information is notified by e-mail to the user who sent the job in which the error occurred, and when the error is resolved, the plurality of users are resumed. It is disclosed that notification is made.
  • Patent Document 1 and Patent Document 2 a notification destination to be notified in advance is set according to information, and when an event such as an error occurs, the notification destination is transmitted according to the setting. Therefore, although it is not necessary immediately, it is not possible to cope with the case where it is necessary to notify information at intervals of one day, for example, at intervals of one day. Therefore, information regarding the image forming apparatus cannot be appropriately notified to the notification destination according to the notification destination.
  • An object of the present invention is to provide an image forming apparatus and an information notification method capable of appropriately notifying information related to an image forming apparatus to the notification destination according to the notification destination.
  • an invention according to claim 1 is an image forming apparatus for forming an image on a recording medium.
  • Notification destination setting means for setting a notification destination for transmitting information relating to the image forming apparatus;
  • Transmission timing setting means for setting a timing condition for transmitting information related to the image forming apparatus to the notification destination according to the notification destination;
  • Transmission control means for holding the information without transmitting the information to the notification destination that does not satisfy the timing condition and controlling the information to be transmitted to the notification destination that satisfies the timing condition; It is characterized by providing.
  • the transmission timing setting means sets the timing condition for the notification destination so that the information is transmitted when the information is generated or at a predetermined time interval for each notification destination according to the content of the information. It is characterized by setting.
  • the transmission control means includes Timing detection means; Determination means for determining whether to transmit the information to the notification destination based on the timing detected by the timing detection means and the timing condition; It is characterized by providing.
  • the timing detection means When the timing condition is set by the transmission timing setting means so that the information is transmitted to the notification destination at the predetermined time interval, the timing detection means counts the time to measure the information. The predetermined time interval for transmitting the message to the notification destination is detected.
  • the timing detection unit detects a timing at which the information is transmitted to the notification destination based on a conveyance amount of the recording medium or a consumption amount of a color material.
  • the notification destination setting unit sets the notification destination as one of the first notification destination and the second notification destination for each notification destination that transmits information on the image forming apparatus
  • the transmission timing setting means sets a timing condition for transmitting the information to each of the first notification destination and the second notification destination as a first timing condition and a second timing condition different depending on the notification destination
  • the transmission control unit transmits the information to the first notification destination when it is determined to be transmitted by the determination unit from the timing detected by the timing detection unit and the first timing condition, When the determination unit determines to transmit based on the timing detected by the timing detection unit and the second timing condition, control is performed to transmit the information to the second notification destination.
  • the first notification destination is a user of the image forming apparatus
  • the second notification destination is an administrator of the image forming apparatus.
  • the invention according to claim 8 is the image forming apparatus according to claim 6 or 7, wherein The transmission timing setting unit sets the first timing condition so that information about the image forming apparatus is transmitted to the first notification destination when information about the image forming apparatus is generated.
  • the invention according to claim 9 is the image forming apparatus according to any one of claims 6 to 8,
  • the transmission timing setting unit is characterized in that the second timing condition is set so that information on the image forming apparatus is transmitted to the second notification destination at the predetermined time interval.
  • an information notification method for an image forming apparatus that forms an image on a recording medium.
  • a notification destination setting step for setting a notification destination for transmitting information on the image forming apparatus;
  • a transmission timing setting step for setting a timing condition for transmitting information related to the image forming apparatus to the notification destination according to the notification destination;
  • a transmission control step for controlling the notification destination that does not satisfy the timing condition to transmit the information without transmitting the information, and to transmit the information to the notification destination that satisfies the timing condition; It is characterized by including.
  • information related to the image forming apparatus can be appropriately notified to the notification destination according to the notification destination.
  • FIG. 1 is a diagram illustrating a configuration of an image forming system to which an image forming apparatus according to an embodiment is applied.
  • 2 is a block diagram illustrating a functional configuration of the image forming apparatus.
  • FIG. It is a flowchart explaining a transmission information setting process. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information. It is a figure which shows an example of the setting screen of transmission information.
  • FIG. 4 is a diagram illustrating an example of the contents of a mail transmitted by the image forming apparatus.
  • FIG. 4 is a diagram illustrating an example of the contents of a mail transmitted by the image forming apparatus. It is a flowchart explaining a regular information notification process.
  • FIG. 4 is a diagram illustrating an example of the contents of a mail transmitted by the image forming apparatus. It is a sequence diagram explaining the flow of a process until the information which concerns on an event, or operation information is notified to an information processing apparatus.
  • the image forming system includes an image forming apparatus 1, information processing apparatuses 2 and 5, and a mail server 3. , 5 and the mail server 3 are connected by a network 6.
  • the network 6 may be a wired or wireless network.
  • an example of the image forming apparatus 1 is an ink jet recording apparatus that forms an image by ejecting ink from a recording head onto a recording medium such as paper.
  • the information processing apparatus 2 is a PC (Personal Computer) for the user of the image forming apparatus 1 to operate the image forming apparatus 1.
  • the information processing apparatus 2 is provided, for example, in the same building or site as the image forming apparatus 1, and an operator of the information processing apparatus 2 may go to the recording medium on which the image is formed and output by the image forming apparatus 1. it can.
  • the information processing apparatus 2 that operates the image forming apparatus 1 is not limited to a desktop PC, and may be a notebook PC or PDA (Personal Digital Assistants) that is smaller and can be carried by a user.
  • the information processing apparatus 5 is a PC used by the administrator of the image forming apparatus 1.
  • the information processing apparatus 5 is installed at a location remote from the image forming apparatus 1 and can receive mail.
  • the administrator of the image forming apparatus 1 includes, for example, a sales company that sells the image forming apparatus 1, a manufacturer that manufactures and develops the image forming apparatus 1, and a person who belongs to these sales companies and manufacturers (developer, etc.) Is included.
  • the mail server 3 receives a mail format transmitted from the image forming apparatus 1 via the network 6, creates a mail based on the mail format, and transmits the mail to a device having a mail address as a mail destination. .
  • mails stored in the mail server 3 can be received by the information processing devices 2 and 5 connected to the network 6.
  • a single mail server 3 is shown, but a plurality of mail servers may be provided.
  • the first mail server (sending server) that created the mail based on the mail format transmitted from the image forming apparatus 1 is assigned to the second mail server (receiving server) that manages the destination mail address. send mail.
  • the information processing apparatuses 2 and 5 receive the transmitted mail by the fetch method or the push method. In the case of the fetch method, it is desirable to be performed at a short time interval so that an immediate notification can be received promptly.
  • a display device 7 is connected to the information processing device 2.
  • the display device 7 is provided, for example, in the same building or site as the image forming apparatus 1 and displays various information in the image forming apparatus 1.
  • the information processing device 2 and the display device 7 are connected by, for example, Ethernet (registered trademark).
  • FIG. 2 is a block diagram showing the configuration of the image forming apparatus 1 shown in FIG.
  • the image forming apparatus 1 includes a control unit 10, a motor 14, a drive motor 15, a head drive circuit 16, an operation display unit 17, and a communication unit 18, as shown in FIG.
  • the control unit 10 includes a CPU (Central Processing Unit) 11, a RAM (Random Access Memory) 12, a ROM (Read Only Memory) 13, a storage medium 19, and the like.
  • Various processing programs are stored in the ROM 13, and the CPU 11 reads out various programs stored in the ROM 13, develops them in the RAM 12, and controls the operation of each unit of the image forming apparatus 1 according to the expanded programs.
  • the storage medium 19 stores the contents of the settings related to the image forming apparatus 1 to be transmitted, which will be described later, and stores the information to be transmitted until the information is transmitted in the case of transmitting information at a predetermined time interval. .
  • control unit 10 includes a motor 14 for driving the carriage in the main scanning direction, a drive motor 15 for driving a conveyance belt for conveying the recording medium, and a head for causing the recording head to perform an ink ejection operation.
  • the drive circuit 16 is connected. That is, the image forming apparatus 1 in the present embodiment drives the conveyance belt by the drive motor 15 to convey the recording medium, and ejects ink from the recording head while driving the carriage in the main scanning direction. It can be performed.
  • the image forming apparatus 1 that performs image formation by the inkjet method has been described as an example. However, an image forming device that forms an image by other methods such as an electrophotographic method may be used.
  • the operation display unit 17 includes, for example, an LCD (Liquid Crystal Display), a touch panel, a numeric keypad, and the like.
  • the operation display unit 17 configured as described above receives a display signal from the control unit 10 and displays it on the LCD, and outputs an operation signal input from a touch panel or a numeric keypad to the control unit 10.
  • the communication unit 18 is configured by a communication control card, for example, and transmits and receives various data to and from the information processing apparatus 2 via the network 6.
  • the control unit 10 when image data is input from the communication unit 18, the control unit 10 performs various image processing on the input image data, and causes the image formation as described above.
  • image processing for example, image data included in job data input from the information processing apparatus 2 via the communication unit 18 can be converted into Y, M in a data format in which the image forming apparatus 1 can form an image using a predetermined page description language. , C, and K image data.
  • the image forming apparatus 1 is configured as described above.
  • a mail format is created at a predetermined timing based on information relating to an event or operation status that has occurred in the image forming apparatus 1, and the network 6 is configured. Then, the mail format is transmitted to the mail server 3.
  • the mail server 3 is configured to create an electronic mail based on the received mail format and automatically transmit it to the information processing apparatuses 2 and 5.
  • the information processing apparatuses 2 and 5 can grasp the situation in the image forming apparatus 1 as needed.
  • the information transmission destination (notification destination) can be set according to the content of the information regarding the image forming apparatus 1.
  • the timing condition related to transmission is determined for each receiver (that is, according to the notification destination), and each information receiver receives the necessary information at an appropriate timing. Therefore, the state management of the image forming apparatus 1 can be performed efficiently.
  • the information processing apparatus 2 that instructs the image forming apparatus 1 to form an image is immediately
  • the timing conditions are set so that the information is transmitted to the printer, and the operating information such as the ink consumption, the number of ink bottle replacements, the printing amount, the number of scans by the carriage, etc.
  • a timing condition is set so that an e-mail is periodically transmitted to the information processing device 5 of the manager of the development department or the like.
  • the error information is information that is immediately necessary for the user of the image forming apparatus 1, but is not information that is immediately necessary for the administrator of the image forming apparatus 1.
  • the e-mail transmission timing condition to the user of the image forming apparatus 1 is set as immediate, and the e-mail transmission timing condition to the administrator of the image forming apparatus 1 is set as an elapsed time condition such as one day.
  • the transmission destination is determined by determining based on the above.
  • the elapsed time condition is shown as the timing condition for transmitting information related to the image forming apparatus 1, the present invention is not limited to this.
  • the consumed ink amount is set as the timing condition, the ink tank is used for the user.
  • the timing condition is when half of the ink is consumed, and for the administrator of the image forming apparatus 1, the timing condition is when all the ink is consumed.
  • the timing conditions for example, the printing amount, the operation time of the image forming apparatus, the number of ink replenishments to the ink tank, and the like can be set as the timing conditions. Further, when the event occurs, it is possible to immediately notify a notification destination that needs information by determining whether or not the timing condition is satisfied by the determining means.
  • the transmission information setting process is executed, for example, when the user operates the operation display unit 17 and shifts to the transmission information setting mode.
  • control unit 10 determines whether or not to use the information notification function (step S101). That is, the control unit 10 determines whether or not the function of notifying the information processing apparatuses 2 and 5 of the event and operation information generated in the image forming apparatus 1 is to function.
  • step S101: Y the control unit 10 determines whether or not to set for the user as the first notification destination (step S102). On the other hand, when not determining that the information notification function is to be used (step S101: N), the control unit 10 ends this process.
  • step S102 When it is determined that the setting for the user is performed (step S102: Y), the control unit 10 sets the transmission destination for the user (step S103). Specifically, the control unit 10 sets the transmission destination by receiving the input of the transmission destination mail address.
  • the control unit 10 sets transmission information for the user (step S104). Specifically, the control unit 10 selects the event to be notified to the transmission destination set as described above from among a plurality of types of events that occur in the image forming apparatus 1, and registers the information notification to transmit the event. Set the information.
  • the control unit 10 ends the process after setting the timing conditions for the user (step S105). Specifically, the control unit 10 sets, for each event, a timing condition for transmitting information related to an event that occurs in the image forming apparatus 1 for a user who is an information transmission destination.
  • step S102 when it is determined in step S102 that the setting for the user is not performed, that is, when it is determined that the setting for the administrator as the second notification destination is performed (step S102: N), the control unit 10 Authentication is performed (step S106). Specifically, the control unit 10 requests input of an ID and a password in order to permit setting for the administrator.
  • the control unit 10 determines whether or not password authentication has been obtained (step S107). That is, it is determined whether or not the ID and password are correctly input.
  • step S107: Y the control unit 10 sets a transmission destination for the administrator (step S108). Specifically, the control unit 10 sets the transmission destination by receiving the input of the transmission destination mail address.
  • the control unit 10 sets transmission information for the administrator (step S109). Specifically, the control unit 10 sets transmission information by selecting information to be notified to the transmission destination set as described above from the operation information in the image forming apparatus 1.
  • the control unit 10 ends the process after setting the timing conditions for the administrator (step S110). Specifically, the control unit 10 sets the timing for transmitting operation information in the image forming apparatus 1 for each operation information for the administrator who is the transmission destination of the information.
  • step S111 determines whether or not to cancel the transmission information setting. That is, the control unit 10 determines whether or not to end the transmission information setting process without setting the transmission information by determining whether or not a predetermined cancel operation has been accepted.
  • step S111: Y the control unit 10 ends this process.
  • step S111: N the control unit 10 executes the process of step S106.
  • control unit 10 functions as a notification destination setting unit that sets a notification destination for the information related to the image forming apparatus 1 as a first notification destination and a second notification destination.
  • control unit 10 functions as a transmission timing setting unit that sets a timing condition for transmitting information related to the image forming apparatus 1 to the notification destination according to the notification destination.
  • the control unit 10 When the user operates the operation display unit 17 to shift to the transmission information setting mode, the control unit 10 displays a function use selection screen W1 for setting whether or not to use the information notification function, as shown in FIG. It is displayed on the operation display unit 17.
  • a function use selection screen W1 for setting whether or not to use the information notification function, as shown in FIG. It is displayed on the operation display unit 17.
  • an [OFF] radio button RB1 for selecting not to use the information notification function and an [ON] radio button RB2 for selecting to use the information notification function are provided.
  • the user can select one of these radio buttons RB1 and RB2.
  • Whether the control unit 10 uses the information notification function by operating the [apply] button B1 arranged at the lower right of the function use selection screen W1 after any of the radio buttons RB1 and RB2 is selected. Set whether or not.
  • an [Undo] button B2 is arranged at the lower right of the function use selection screen W1, and when the [Undo] button B2 is operated, the control unit 10 restores the setting contents to the original state.
  • a return button R is arranged on the upper right of the function use selection screen W1, and when the return button R is operated, the control unit 10 ends the transmission information setting mode, for example.
  • the control unit 10 When the [ON] radio button RB2 is selected on the function use selection screen W1 and the [APPLY] button B1 is operated, the control unit 10 performs setting for the user as shown in FIG.
  • a transmission destination selection screen W2 for selecting whether to perform setting for the administrator is displayed on the operation display unit 17.
  • the transmission destination selection screen W2 is provided with a [user setting] button B3 for setting for a user and a [manager setting] button B4 for setting for an administrator. By operating any one of the buttons B3 and B4, it is possible to select whether to perform setting for the user as the first notification destination or setting for the administrator as the second notification destination.
  • the control unit 10 When the [User Settings] button B3 is operated on the transmission destination selection screen W2, the control unit 10 operates the user transmission destination setting screen W3 for setting the transmission destination for the user as shown in FIG. It is displayed on the display unit 17.
  • the user destination setting screen W3 is provided with a plurality of text boxes TX1 to TX3 for inputting a mail address of a mail destination and check boxes CB1 to CB3 corresponding to these text boxes. It is possible to input one or a plurality of transmission destinations for mail transmission when a timing condition for notifying information such as an event occurring in the image forming apparatus 1 is detected.
  • the control unit 10 sets the mail transmission destination as described above, and operates the [Apply] button B5 arranged at the lower right of the user transmission destination setting screen W3 to transmit the mail. Complete the previous settings.
  • the control unit 10 When the control unit 10 completes the setting of the mail transmission destination as described above, the control unit 10 subsequently displays a first user transmission information setting screen W4 on the operation display unit 17, as shown in FIG.
  • a first user transmission information setting screen W4 On the first user transmission information setting screen W4, a plurality of events for executing mail transmission are displayed in a list, and check boxes CB11 to CB14 corresponding to these events are provided. The user can select one or a plurality of targets for mail transmission from the events displayed in the list by checking any check box among the check boxes CB11 to CB14.
  • a mail transmission timing condition can be set for each event. As a timing condition, for example, when an event occurs, it can be set whether to transmit immediately or at a predetermined time interval.
  • the control unit 10 When transmitting at a predetermined time interval, by inputting an arbitrary time The time interval for transmission can be set. After selecting the event and setting the timing condition as described above, the control unit 10 operates the [Apply] button B6 arranged in the lower right of the first user transmission information setting screen W4. This completes the setting of the event for sending mail.
  • the control unit 10 displays the second user transmission information setting screen W5 on the operation display unit 17, as shown in FIG.
  • the second user transmission information setting screen W5 On the second user transmission information setting screen W5, a plurality of error events for executing mail transmission are displayed in a list, and check boxes CB21 to CB28 corresponding to these events are provided.
  • These error events need only be recognized by the user, such as a pause. For example, a serious error event such as a substrate failure is separately sent to the administrator by e-mail.
  • the user can select one or a plurality of targets for mail transmission from the error events displayed in the list by checking any of the check boxes CB21 to CB28.
  • the control unit 10 selects the error event as described above, and then operates the [Apply] button B7 arranged at the lower right of the second user transmission information setting screen W5. Complete the setting of the error event for sending email.
  • the control unit 10 displays the support setting screen W6 on the operation display unit 17, as shown in FIG.
  • the license image C is displayed in the center.
  • operation information such as the amount of ink used in the image forming apparatus 1 can be sent by e-mail to managers such as sales companies and developers. For this reason, some users may not want to notify such operating information to the outside.
  • the license image C for requesting permission to send the operation information to the administrator by e-mail is displayed, and when the content is accepted, the operation is performed by operating the [Agree] button B8. Information can be sent to the administrator by e-mail.
  • a [Send Test Mail] button B10 is provided at the lower right of the support setting screen W6. By operating this button, a test mail for confirming whether or not the mail has been sent correctly can be sent. Can do.
  • the test mail is transmitted to the mail transmission destination set as described above, for example.
  • a return button R is arranged at the upper right of the support setting screen W6. When the return button R is operated, the control unit 10 ends the transmission information setting mode, for example.
  • the control unit 10 performs password authentication for permitting the setting for the administrator as shown in FIG.
  • the screen W7 is displayed on the operation display unit 17.
  • a text box TX4 for inputting a user ID and a text box TX5 for inputting a password are provided, and the user enters the ID and password in the text boxes TX4 and TX5. Can be entered.
  • An [OK] button B11 is provided below the text boxes TX4 and TX5, and the control unit 10 inputs the correct ID and password to the text boxes TX4 and TX5, respectively.
  • a [Return] button B12 is arranged at the lower right of the password authentication screen W7.
  • the control unit 10 selects the previous screen, that is, a destination selection.
  • the screen W2 is displayed on the operation display unit 17.
  • the control unit 10 sets the transmission destination for the administrator as shown in FIG.
  • a setting screen W8 for the administrator for performing the operation is displayed on the operation display unit 17.
  • the administrator setting screen W8 is provided with a plurality of text boxes TX6 and TX7 for inputting an administrator's e-mail address.
  • the user can send the operation information in the image forming apparatus 1 as e-mail.
  • the destination can be set by inputting.
  • operation information for mail transmission is displayed in a list, and check boxes CB31 and CB32 corresponding to these operation information are provided.
  • the user can select one or a plurality of targets for mail transmission from the operation information displayed in the list by checking any check box among the check boxes CB31 and CB32.
  • a mail transmission timing condition can be set for each operation information.
  • a timing condition for example, when an event occurs, it is possible to set whether to transmit immediately or at a predetermined time interval, and when transmitting at a predetermined time interval, by inputting an arbitrary time, The transmission time interval can be set.
  • the control unit 10 sets the mail destination, operation information, and timing conditions as described above, and then operates the [Apply] button B13 arranged at the lower right of the setting screen W8 for the administrator. This completes the setting of the mail transmission destination and the operation information for mail transmission.
  • a [Send Test Mail] button B14 is provided at the lower right of the administrator setting screen W8, and a test mail can be transmitted by operating this button. The test mail is transmitted to the mail transmission destination set as described above, for example.
  • the control unit 10 When the control unit 10 completes the selection of the mail transmission destination and operation information as described above, the control unit 10 displays the transmission source setting screen W9 on the operation display unit 17, as shown in FIG.
  • a text box TX8 for inputting an arbitrary user name and a text box TX9 for inputting an arbitrary password are provided, and information on the transmission source is set by this. Can do.
  • the control unit 10 operates the [Apply] button B15 arranged at the lower right of the transmission source setting screen W9 to set the transmission source. Complete.
  • a confirmation button B16 is provided at the lower right of the sender setting screen W9. By operating this button, it is confirmed whether or not it is possible to log in to the mail account created from the entered user name. It can be carried out.
  • transmission information can be set as described above.
  • transmission information setting completion processing is executed when the transmission information setting process described above is completed.
  • control unit 10 selects one piece of information (information indicating the type of event or operation information) to be sent by mail, and the information registered so that the selected information is notified periodically. It is determined whether or not there is (step S201). That is, the control unit 10 determines whether or not the information is transmitted at a predetermined time interval.
  • step S201: Y When the control unit 10 determines that the selected information is information registered so as to be notified periodically (step S201: Y), the control unit 10 stores the information in the storage medium 19 as information to be periodically notified. (Step S202). On the other hand, the control unit 10 is information registered to be notified immediately when the selected information is not determined to be information registered to be notified periodically, that is, when an event occurs. Sometimes (step S201: N), the information is saved as event information in the storage medium 19 (step S203).
  • the control unit 10 determines whether or not timing conditions are stored in the storage medium 19 for all pieces of information to be transmitted by mail (step S204).
  • the control unit 10 determines that the timing conditions are stored in the storage medium 19 for all of the information to be sent by mail (step S204: Y)
  • the information is sent to the notification destination that is the target of periodic notification.
  • the control unit 10 stores the notified time, that is, the current time in the storage medium 19 as the previous notification time (step S206), and then ends this process.
  • the time at which the information is notified is stored in the storage medium 19 as the previous notification time.
  • the previous notification time is set to a predetermined time (for example, 6 o'clock). You may make it do. If the control unit 10 does not determine in step S204 that the timing conditions have been saved in the storage medium 19 for all pieces of information to be transmitted by mail (step S204: N), the control unit 10 executes the process of step S201.
  • the event occurrence time information notification process is executed when the control unit 10 functions as a timing detection unit when a predetermined event occurs in the image forming apparatus 1, for example.
  • the control unit 10 determines whether or not the generated event is an event registered for information notification (step S301).
  • the control unit 10 determines that the generated event is an event registered for information notification (step S301: Y)
  • the control unit 10 is set as a registered event so that the generated event is notified immediately. Whether or not (step S302).
  • the control unit 10 determines that the event is set as a registered event to be notified immediately (step S302: Y)
  • the control unit 10 executes this process. finish.
  • the control unit 10 creates a mail format based on information indicating the content of the event that has occurred and information indicating a notification destination corresponding to the information, and transmits the created mail format to the mail server 3. .
  • the mail server 3 analyzes the mail format transmitted from the image forming apparatus 1 to create an electronic mail, and transmits the created mail to the information processing apparatus 2 or the information processing apparatus 5 according to the destination indicated in the mail format. .
  • the information notification destination is a user
  • the created mail is transmitted to the information processing apparatus 2, and the information processing apparatus 2 that has received the mail displays information indicating the contents of the event that has occurred on the display screen.
  • the information processing apparatus 2 can identify the event name (printing completion) and the image forming apparatus 1 in which the event has occurred, as shown in FIG.
  • information indicating the date and time when the event occurred is displayed on the display screen.
  • the information processing device 2 identifies the event name (out of ink) that has occurred and the image forming device 1 in which the event has occurred, as shown in FIG.
  • the information indicating the date and time when the event occurred and a code indicating the details of the event is displayed on the display screen.
  • this information is transmitted only to the information processing apparatus 2 of the user set as the transmission destination, and is not transmitted to the information processing apparatus 5 of the administrator who is not the transmission destination. Can be efficiently managed.
  • the information notification destination is an administrator
  • the created mail is transmitted to the information processing apparatus 5. Since this mail is not transmitted to the information processing apparatus 2 or the like of the user who is not the transmission destination, the state management of the image forming apparatus 1 can be efficiently performed.
  • step S302 N
  • step S304 information that periodically notifies information indicating the content of the event that has occurred Is stored in the storage medium 19 (step S304), and this process is terminated.
  • the information stored in the storage medium 19 is notified to the target notification destination in a periodic information notification process described later.
  • step S301 N
  • the periodic information notification process is executed by the control unit 10 functioning as a timing detection unit each time a predetermined time (for example, one hour) elapses.
  • the control unit 10 determines whether or not one of the periodical notification periods set for each information has passed (step S401). For example, the control unit 10 determines for each information whether or not a predetermined time has elapsed since the previous regular notification. Information that is periodically notified is set so that a period is not set and operation information in the image forming apparatus 1 is notified every predetermined time (for example, 24 hours). The default time interval for notification can be set arbitrarily.
  • the control unit 10 executes the information notification process for notifying the information to be periodically notified stored in the storage medium 19 (Step S402), this process ends.
  • the content of the information notification process is the same as that of the information notification process in the event occurrence information notification process.
  • the control unit 10 creates a mail format based on the operation information and the transmission destination set as described above.
  • the created mail format is transmitted to the mail server 3.
  • the mail server 3 performs mail transmission to the information processing apparatus 5 of the administrator who is the transmission destination set as described above. For example, as shown in FIG.
  • the mail server 3 describes the fact that it is a report of operation information and identification information that can identify the target image forming apparatus 1 in the title, and acquires the date and time when the operation information was acquired. Create an email with a code that shows the details of the operation information.
  • the administrator can easily recognize the operating state of the image forming apparatus 1 by receiving and browsing the mail with the information processing apparatus 5. Further, since this mail is transmitted only to the information processing apparatus 5 of the administrator set as the transmission destination and not to the information processing apparatus 2 of the user who is not the transmission destination, the state management of the image forming apparatus 1 is performed. Can be performed efficiently.
  • control unit 10 determines that there is information that has passed the period of regular notification (step S401: N)
  • the control unit 10 ends this process without performing the process of step S402.
  • the control part 10 functions as a transmission control means which controls to transmit information to a notification destination based on a timing condition. More specifically, the control unit 10 functioning as a transmission control unit sets a first timing condition (for example, immediate) and a second timing condition (for example, a time interval of one day) for each notification destination set for information. Set and control to send to the notification destination based on the timing condition. Moreover, in this Embodiment, the control part 10 functions as a determination means which determines whether it transmits to a notification destination based on the timing detected by the timing detection means, and a timing condition.
  • a first timing condition for example, immediate
  • a second timing condition for example, a time interval of one day
  • the information processing apparatus 2 of the user or the information processing apparatus 5 of the administrator detects the event.
  • the flow of processing until the content or information that is the subject of periodic notification is displayed on the display screen will be described with reference to FIG.
  • the control unit 10 of the image forming apparatus 1 detects the occurrence of an event or detects that the time for notifying operation information has elapsed (T101)
  • the control unit 10 of the image forming apparatus 1 detects the occurrence of the event.
  • a mail format is created based on the content or operation information and information indicating the notification destination (T102).
  • the image forming apparatus 1 transmits the created mail format to the mail server 3.
  • the mail server 3 analyzes the mail format transmitted from the image forming apparatus 1 (T103), and creates an e-mail based on the analysis result (T104).
  • the mail server 3 transmits the created electronic mail to the information processing apparatus 2 or the information processing apparatus 5 that is a notification destination.
  • the control unit 10 sets a notification destination to which information regarding the image forming apparatus 1 is transmitted.
  • the control unit 10 sets a timing condition for transmitting information related to the image forming apparatus 1 to the notification destination according to the notification destination.
  • the control unit 10 performs control so that information is not transmitted to a notification destination that does not satisfy the timing condition, the information is held, and information is transmitted to a notification destination that satisfies the timing condition.
  • information related to the image forming apparatus 1 can be appropriately notified to the notification destination according to the notification destination, so that information necessary for the person receiving the information can be received, and the state management of the image forming apparatus 1 can be performed. It can be done efficiently.
  • control unit 10 provides the notification destination to the notification destination so that the information is transmitted when the information is generated or at a predetermined time interval for each notification destination according to the content of the information.
  • Such timing conditions are set. Thereby, the information regarding the image forming apparatus 1 can be transmitted to the notification destination at an appropriate timing according to the content of the information.
  • control unit 10 determines whether or not to transmit information to the notification destination based on the detected timing and the timing condition. As a result, information regarding the image forming apparatus 1 can be notified at an appropriate timing.
  • the control unit 10 when the timing condition is set such that information is transmitted to the notification destination at a predetermined time interval, the control unit 10 notifies the information by measuring the time. Since the predetermined time interval to be transmitted to is detected, information regarding the image forming apparatus 1 can be transmitted to the notification destination at a more accurate timing.
  • control unit 10 detects the timing of transmitting information to the notification destination based on the conveyance amount of the recording medium or the consumption amount of the color material.
  • the notification destination can be notified promptly according to the consumption amount.
  • the control unit 10 sets the notification destination as one of the first notification destination and the second notification destination for each notification destination that transmits information related to the image forming apparatus 1.
  • the control unit 10 sets timing conditions for transmitting information to each of the first notification destination and the second notification destination as different first timing conditions and second timing conditions depending on the notification destination.
  • the control part 10 transmits information to a 1st notification destination.
  • the control part 10 is controlled to transmit information to a 2nd notification destination. As a result, information can be transmitted at an appropriate timing according to the notification destination.
  • the information is sent at an appropriate timing according to the notification destination. Will be able to send.
  • control unit 10 sets the first timing condition so that the information related to the image forming apparatus 1 is transmitted to the first notification destination when the information related to the image forming apparatus 1 is generated.
  • the information can be promptly notified to the first notification destination.
  • control unit 10 sets the second timing condition so as to transmit information related to the image forming apparatus 1 to the second notification destination at predetermined time intervals. Information can be periodically notified to the second notification destination, and the state of the image forming apparatus 1 can be managed more efficiently.
  • the description in the embodiment of the present invention is an example of the image forming apparatus according to the present invention, and the present invention is not limited to this.
  • the detailed configuration and detailed operation of each functional unit constituting the image forming apparatus can be appropriately changed.
  • the notification of the event that has occurred and the operation information is notified by mail transmission.
  • the notification may be performed by means other than the mail transmission, for example, information indicating the event that has occurred. May be transmitted to the display device 7 and the generated event may be displayed on the display device 7.
  • the notification destination is switched between the user and the administrator according to the information to be transmitted, but for example, a plurality of users are selected and selected according to the information to be transmitted.
  • the information may be transmitted only to the user. Further, the information may be transmitted to either the user or the administrator according to the information to be transmitted.
  • the time when the transmission information setting is completed and the notification of information that is the target of periodic notification is made the previous notification time, and the periodic notification is performed every predetermined time with this time as a reference.
  • the timing condition for notifying the conveyance amount of the recording medium, the consumption amount of the color material such as ink, and the like may be used. Specifically, for example, whether or not the timing condition is satisfied every time the conveyance amount of the recording medium reaches 100 m with reference to the time when the setting of transmission information is completed and notification of information that is the target of periodic notification is performed. It is also possible to notify the information by determining the above.
  • a hard disk, a semiconductor nonvolatile memory, or the like is used as a computer-readable medium of the program according to the present invention, but the present invention is not limited to this example.
  • a portable recording medium such as a CD-ROM can be applied.
  • a carrier wave is also used as a medium for providing program data according to the present invention via a communication line.
  • the present invention can be used for an image forming apparatus and an information notification method.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)
  • Facsimiles In General (AREA)
  • Control Or Security For Electrophotography (AREA)

Abstract

L'invention concerne un dispositif de formation d'image et un procédé de rapport d'informations qui permettent de rapporter de façon appropriée des informations concernant un dispositif de formation d'image à une destination de rapport selon la destination de rapport. Une unité de commande (10) établit une destination de rapport pour transmettre des informations concernant un dispositif de formation d'image (1), et établit des conditions de synchronisation pour transmettre à la destination de rapport les informations concernant le dispositif de formation d'image (1) selon la destination de rapport. L'unité de commande (10) commande de façon à stocker les informations et à ne pas transmettre les informations à une destination de rapport qui ne satisfait pas les conditions de synchronisation, et à transmettre les informations à une destination de rapport qui satisfait les conditions de synchronisation.
PCT/JP2014/077140 2013-10-18 2014-10-10 Dispositif de formation d'image et procédé de rapport d'informations WO2015056640A1 (fr)

Priority Applications (1)

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JP2013217122 2013-10-18
JP2013-217122 2013-10-18

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JP2018136875A (ja) * 2017-02-23 2018-08-30 富士ゼロックス株式会社 システム、処理装置
WO2019044553A1 (fr) * 2017-08-28 2019-03-07 株式会社日立産機システム Machine à fluide, procédé de gestion de machine à fluide et système de gestion de machine à fluide
EP3709620A1 (fr) * 2019-03-12 2020-09-16 KYOCERA Document Solutions Inc. Appareil de formation d'images

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JP2018136875A (ja) * 2017-02-23 2018-08-30 富士ゼロックス株式会社 システム、処理装置
WO2019044553A1 (fr) * 2017-08-28 2019-03-07 株式会社日立産機システム Machine à fluide, procédé de gestion de machine à fluide et système de gestion de machine à fluide
CN111033534A (zh) * 2017-08-28 2020-04-17 株式会社日立产机系统 流体机械、流体机械的管理方法和流体机械管理系统
JPWO2019044553A1 (ja) * 2017-08-28 2020-04-23 株式会社日立産機システム 流体機械、流体機械の管理方法及び流体機械管理システム
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EP3709620A1 (fr) * 2019-03-12 2020-09-16 KYOCERA Document Solutions Inc. Appareil de formation d'images
JP2020149253A (ja) * 2019-03-12 2020-09-17 京セラドキュメントソリューションズ株式会社 画像形成装置
CN111698377A (zh) * 2019-03-12 2020-09-22 京瓷办公信息系统株式会社 图像形成装置

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