WO2014073553A1 - スケジューリング装置、スケジューリングシステム、スケジューリング方法、及びプログラム - Google Patents

スケジューリング装置、スケジューリングシステム、スケジューリング方法、及びプログラム Download PDF

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WO2014073553A1
WO2014073553A1 PCT/JP2013/079978 JP2013079978W WO2014073553A1 WO 2014073553 A1 WO2014073553 A1 WO 2014073553A1 JP 2013079978 W JP2013079978 W JP 2013079978W WO 2014073553 A1 WO2014073553 A1 WO 2014073553A1
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Prior art keywords
resource
maintenance
scheduling
resource pattern
priority
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PCT/JP2013/079978
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English (en)
French (fr)
Japanese (ja)
Inventor
和孝 豊田
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Ｎｅｃフィールディング株式会社
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Priority to JP2014545725A priority Critical patent/JP6008410B2/ja
Priority to CN201380046613.2A priority patent/CN104685529B/zh
Publication of WO2014073553A1 publication Critical patent/WO2014073553A1/ja

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance

Definitions

  • the present invention is based on the priority claim of Japanese patent application: Japanese Patent Application No. 2012-245167 (filed on November 7, 2012), the entire contents of which are incorporated herein by reference. Shall.
  • the present invention relates to a scheduling device, a scheduling system, a scheduling method, and a program.
  • the present invention relates to a scheduling apparatus, a scheduling system, a scheduling method, and a program for resources including workers and materials.
  • Patent Document 1 discloses a technique for selecting a maintenance person who can arrive at a failure occurrence place early and can cope with recovery when a failure occurs in an elevator equipment.
  • Patent Document 2 discloses a technology for selecting a maintenance person who has the shortest time required to move to a failure point from maintenance persons who possess skills necessary for troubleshooting. In particular, in the technology disclosed in Patent Document 2, a maintenance worker moves to a failure point after procuring necessary materials.
  • Patent Document 1 does not take into consideration that a plurality of workers work together. Moreover, in the technique disclosed in Patent Document 2, when materials are procured from a plurality of storage locations, an operator moves to a failure occurrence location after procuring materials from the plurality of storage locations. Therefore, in the technique disclosed in Patent Document 2, when the distance between the storage locations is long, the worker may not be able to quickly arrive at the failure occurrence location. Therefore, with the techniques disclosed in Patent Documents 1 and 2, depending on the content of the failure, resources (human resources, materials) necessary for failure recovery cannot quickly reach the location where the failure occurred.
  • An object of the present invention is to provide a scheduling device, a scheduling system, a scheduling method, and a program that contribute to quickly functioning an appropriate resource according to a resource situation.
  • a maintenance requirement acquisition unit that acquires maintenance requirements of a maintenance target device
  • a resource capability information acquisition unit that acquires resource capability information including at least a worker or a material
  • a resource pattern generation unit that generates a resource pattern including at least one resource, and based on the travel time
  • a scheduling apparatus including a priority order determination unit that determines the priority order of resource patterns.
  • a maintenance target information database that manages maintenance requirements
  • a resource information database that manages information about resources, including at least workers or materials
  • a scheduling device that manages the resources
  • the scheduling device includes a maintenance requirement acquisition unit that acquires the maintenance requirement of a maintenance target device, a resource capability information acquisition unit that acquires capability information of the resource, a movement time estimation unit that estimates a movement time of the resource, A resource pattern generating unit that generates a resource pattern including at least one resource based on the maintenance requirement and the capability information; and a priority determining unit that determines a priority of the resource pattern based on the travel time; ,
  • a scheduling system is provided.
  • a process for acquiring maintenance requirements of a maintenance target device a resource process for acquiring resource capability information including at least a worker or a material, and an estimation of the movement time of the resource
  • a resource pattern generation step for generating a resource pattern including at least one resource based on the maintenance requirement and the capability information, and a priority order of the resource pattern based on the travel time.
  • a prioritizing step for determining.
  • the method is associated with a specific machine, that is, a worker and a scheduling apparatus for resources including materials.
  • a process for acquiring maintenance requirements of a maintenance target device a resource process for acquiring resource capability information including at least a worker or a material, and estimating a movement time of the resource
  • a program for causing a computer that controls a scheduling apparatus to execute a priority order determination process for determination is provided.
  • This program can be recorded on a computer-readable storage medium.
  • the storage medium may be non-transient such as a semiconductor memory, a hard disk, a magnetic recording medium, an optical recording medium, or the like.
  • the present invention can also be embodied as a computer program product.
  • a scheduling device a scheduling system, a scheduling method, and a program that contribute to quickly functioning an appropriate resource according to the state of the resource.
  • the scheduling apparatus 100 shown in FIG. 1 includes a maintenance requirement acquisition unit 101 that acquires maintenance requirements of a maintenance target device, a resource capability information acquisition unit 102 that acquires resource capability information including at least a worker or material, and a resource movement time. Based on the travel time estimation unit 103 to be estimated, the resource pattern generation unit 104 that generates a resource pattern including at least one resource based on maintenance requirements and capability information, and the priority order of the resource patterns is determined based on the travel time A priority order determination unit 105.
  • the scheduling device 100 acquires maintenance requirements for the maintenance target device.
  • the maintenance requirement includes, for example, information on the capability required for the worker for each maintenance target device.
  • the maintenance requirements include information on necessary materials for each maintenance target device.
  • the scheduling device 100 acquires the capability information of the worker or material registered in advance.
  • the capability information of the worker is information such as qualifications held by the worker.
  • the material capability information is information such as material specifications.
  • the scheduling apparatus 100 generates a combination of resources including at least one resource (hereinafter referred to as a resource pattern) based on the maintenance requirement and capability information.
  • the scheduling apparatus 100 estimates a resource movement time. Therefore, the resource movement time means the time required for the resource to move to the location of the maintenance target device.
  • the scheduling apparatus 100 determines the priority order of the resource patterns based on the resource movement time.
  • the scheduling apparatus 100 can cause other resource patterns to function even if an unexpected situation occurs in the resource having the highest priority resource pattern. Therefore, the scheduling apparatus 100 contributes to quickly functioning appropriate resources according to the resource status.
  • FIG. 2 is a diagram illustrating an example of the overall configuration of the scheduling system 1 according to the present embodiment.
  • the scheduling system 1 includes a scheduling device 2, a maintenance target information database 3, and a resource information database 4.
  • the scheduling device 2 is connected to the maintenance target device 6 and the user 7 of the maintenance target device 6 via the network 5.
  • the network 5 includes a network such as a mobile phone line, the Internet, and a LAN (Local Area Network).
  • the maintenance target device 6 means a product for maintenance service.
  • the maintenance target device 6 includes public facilities, retail products, etc., and the details thereof are not limited.
  • the scheduling device 2 accepts a request for failure recovery of the maintenance target device 6 from the user 7 (hereinafter referred to as a maintenance request).
  • the maintenance target device 6 may notify the scheduling device 2 of a failure when a failure occurs.
  • the maintenance target device 6 may notify the scheduling device 2 of an error number or the like when a failure occurs.
  • the scheduling device 2 is connected to a communication device (not shown) owned by one or more workers 8 and one or more material warehouses 9 via the network 5.
  • the worker 8 is a maintenance worker of the maintenance target device 6.
  • the material warehouse 9 is a place where materials necessary for maintenance of the maintenance target device 6 are stored.
  • the maintenance target information database 3 manages the maintenance requirements of the maintenance target device. That is, the maintenance target information database 3 manages information necessary for maintenance of the maintenance target device 6. Specifically, the maintenance target information database 3 manages information related to the capability necessary for the worker 8 and necessary materials for each maintenance target device 6.
  • the resource information database 4 manages information about resources. Specifically, the resource information database 4 manages information on the ability of the worker 8 according to the maintenance target device 6. Furthermore, the resource information database 4 manages information on the type and performance of materials. The resource information database 4 manages resource position information. Specifically, the resource information database 4 manages information regarding the location of the worker 8. The resource information database 4 manages information related to the storage location of materials.
  • FIG. 3 is a diagram illustrating an example of an internal configuration of the scheduling apparatus 2.
  • the scheduling device 2 includes a communication unit 21, a maintenance requirement acquisition unit 22, a resource capability information acquisition unit 23, a resource position information acquisition unit 24, a travel time estimation unit 25, a completion time estimation unit 26, and a resource pattern generation A unit 27 and a priority order determination unit 28 are included.
  • FIG. 3 mainly describes modules related to the scheduling apparatus 2 according to the present embodiment.
  • the communication unit 21 communicates via a network. Specifically, the communication unit 21 communicates with communication devices, material warehouses, maintenance target devices, etc. owned by workers. The communication unit 21 receives a maintenance request from the user.
  • the maintenance requirement acquisition unit 22 acquires the maintenance requirements of the maintenance target device. Specifically, the maintenance requirement acquisition unit 22 acquires maintenance requirements from the maintenance target information database 3 based on the type of the maintenance target device, the content of the failure, and the like.
  • the maintenance target information database 3 preferably stores a table (hereinafter referred to as a maintenance requirement table) in which failure contents, maintenance target devices, abilities required for workers, and necessary materials are associated with each other.
  • a maintenance requirement table a table in which failure contents, maintenance target devices, abilities required for workers, and necessary materials are associated with each other.
  • the resource capability information acquisition unit 23 acquires resource capability information including at least workers or materials. Specifically, the resource capability information acquisition unit 23 acquires resource capability information from the resource information database 4.
  • the resource information database 4 stores the worker, the maintenance target device, and the ability of the worker in association with each other.
  • the resource information database 4 preferably stores a table (hereinafter referred to as a capability information table) in which maintenance target devices are associated with the capabilities of workers.
  • FIG. 4 An example of a maintenance requirement table and a capability information table is shown using FIG. 4 and FIG.
  • FIG. 4 is a diagram showing an example of the maintenance requirement table. For example, a case where a failure a occurs in the device A1 will be described. In that case, the skills required for the workers are skill s3 and skill s2. Necessary materials are material x1, material x2, material y1, and material y2.
  • FIG. 5 is a diagram showing an example of the capability information table.
  • a table in which the devices A1 to E1 are associated with the capabilities of the workers P, Q, and R is shown as a capability information table.
  • the ability of the worker P is the skill s3.
  • the ability of the worker Q is the skill s2.
  • the abilities of the worker Q are a skill s3 and a skill s2.
  • the resource position information acquisition unit 24 acquires resource position information. Therefore, the resource information database 4 preferably stores the resource and the location of the resource in association with each other. Specifically, the resource information database 4 preferably stores a table in which resources and resource locations are associated (hereinafter referred to as resource location information table).
  • the resource location information table includes a correspondence relationship between the worker and the location (affiliation base, work location, etc.) regarding the worker.
  • the resource position information acquisition part 24 may acquire the information regarding a worker's location based on a resource position information table.
  • the resource information database 4 may store the work state, the work time, and the like as a resource position information table.
  • the resource position information acquisition unit 24 may acquire information on the worker's location based on the GPS.
  • the resource location information table includes a correspondence relationship between the material and the material warehouse to be stored. Then, the resource location information acquisition unit 24 may acquire information on the storage location (material warehouse) of the material based on the resource location information table.
  • FIG. 6 an example of the resource location information table is shown using FIG. 6 and FIG.
  • FIG. 6 is a diagram showing an example of a resource location information table regarding workers.
  • the resource position information table indicates correspondence between workers P, Q, and R, their locations, and remaining work time.
  • the worker P is waiting at the A office. Therefore, the remaining work time of the worker P is 0 minute.
  • Worker Q is working in building B. And the remaining work time of the worker Q is 20 minutes.
  • Worker R is working at station C. And the remaining work time of the worker R is 60 minutes.
  • FIG. 7 is a diagram showing an example of a resource location information table regarding materials.
  • the resource location information table indicates the correspondence between the material warehouses K, L, and M and the stock materials.
  • the device A1 shown in FIG. 4 when a failure a occurs, it is preferable to procure materials from the material warehouse K and the material warehouse L. Alternatively, it is preferable to procure materials from the material warehouse M when the failure a occurs with respect to the device A1 shown in FIG.
  • the movement time estimation unit 25 estimates the movement time of the resource based on the resource position information. Specifically, the movement time estimation unit 25 estimates the movement time from the current location of the resource to the location of the maintenance target device.
  • the travel time estimation unit 25 calculates the distance between the current location of the resource and the maintenance target device. Next, the travel time estimation unit 25 sets the travel means based on the calculated distance and resource type. And the movement time estimation part 25 may estimate movement time based on a movement means, distance, etc. For example, for materials, the travel time estimation unit 25 may estimate the delivery time as the travel time. There are various methods for estimating the travel time, but the details are not limited.
  • the travel time estimation unit 25 calculates the total time of the travel time required for the worker to move to the location of the maintenance target device and the remaining work time of the worker, It may be estimated as the movement time of the member. That is, the travel time estimation unit 25 may estimate the travel time in consideration of whether the worker is working.
  • the completion time estimation unit 26 estimates the scheduled completion time of the maintenance work based on the resource pattern. Specifically, the completion time estimation unit 26 estimates the scheduled completion time of the maintenance work when the maintenance work is executed with the determined resource pattern according to the maintenance content. For example, the scheduling device 2 may set the work time for each worker according to the maintenance target device and store the work time in the resource information database 4. Then, the completion time estimation unit 26 may estimate the scheduled completion time of the maintenance work based on the total time of the travel time and the work time.
  • the resource pattern generation unit 27 generates a resource combination including at least one resource as a resource pattern based on the maintenance requirement and capability information. Specifically, the resource pattern generation unit 27 preferably generates a resource pattern that satisfies maintenance requirements by combining at least one resource.
  • resource candidates included in a resource pattern are referred to as resource candidates.
  • the resource pattern generation unit 27 may generate a resource pattern based on the priority of capability information. That is, the resource pattern generation unit 27 may extract resources from resource candidates based on the priority of capability information. For example, the resource pattern generation unit 27 may first extract a resource having the highest priority capability from the resource candidates.
  • the resource pattern generation unit 27 may generate a resource pattern by giving priority to resources whose movement time is within a predetermined threshold. For example, when there are a plurality of workers having the same ability, the resource pattern generation unit 27 may preferentially select a worker with a short movement time. Alternatively, when the same material is stored in a plurality of material warehouses, the resource pattern generation unit 27 may preferentially select a material warehouse with a short resource movement time (material delivery time).
  • the resource pattern generation unit 27 may generate a resource pattern that satisfies the maintenance requirements by combining resources having the same resource location. Alternatively, the resource pattern generation unit 27 may generate a resource pattern that satisfies maintenance requirements by combining resources whose resources are located within a predetermined range.
  • the resource pattern generation unit 27 may generate a resource pattern that satisfies maintenance requirements by combining workers who belong to the same location with respect to the worker.
  • the resource pattern generation unit 27 may generate a resource pattern that satisfies maintenance requirements by combining workers whose belonging bases are within a predetermined range.
  • the priority order determination unit 28 determines the priority order of the resource patterns. Specifically, the priority order determination unit 28 sets the priority order based on at least one of the number of resources included in the resource pattern (hereinafter referred to as the number of resources), the movement time of the resource, and the scheduled completion time. It is preferable to determine.
  • the priority order determination unit 28 may increase the priority order as the number of resources decreases. Alternatively, the priority order determination unit 28 may increase the priority order as the movement time of the resources included in the resource pattern is shorter. Alternatively, the priority order determination unit 28 may increase the priority order for resource patterns with earlier scheduled completion times.
  • the priority order determination unit 28 may determine the priority order based on a predetermined evaluation function. Specifically, the priority order determination unit 28 may determine the priority order based on at least an evaluation function including information on at least one of the number of resources, movement time, and scheduled completion time. For example, the priority order determination unit 28 may determine the priority order based on at least an evaluation function that weights any information of the number of resources, travel time, and scheduled completion time.
  • the priority order determination unit 28 may exclude the resource pattern from the priority determination target. For example, when the scheduled completion time exceeds the desired completion time requested by the user, the priority order determination unit 28 may exclude the resource pattern from the priority order determination target.
  • FIG. 8 is a diagram showing an example of the travel time for each resource.
  • FIG. 8A is a diagram illustrating an example of the movement time of the worker.
  • FIG. 8B is a diagram illustrating an example of material movement time (delivery time).
  • the travel time estimation unit 25 estimates the travel time of the worker P as 20 minutes.
  • the movement time estimation unit 25 may estimate the movement time of the worker Q as 30 minutes.
  • the movement time estimation unit 25 may estimate the movement time of the worker R as 90 minutes.
  • the delivery times from the material warehouse K, the material warehouse L, and the material warehouse M are 30, 40, and 60 minutes.
  • the resource pattern generation unit 27 registers the material warehouse M as a place to be excluded from the resource candidates. In that case, the resource pattern generation unit 27 generates a resource pattern so that the material is delivered from the material warehouse K and the material warehouse L.
  • FIG. 9 is a diagram illustrating an example of a resource pattern.
  • FIG. 9 is a list of resource patterns that satisfy the maintenance requirements when a failure a occurs for the device A1 shown in FIG.
  • the capability information of the workers P, Q, and R is the capability information shown in FIG.
  • the position information of the material is the position information shown in FIG.
  • the resource pattern generation unit 27 generates four types of resource patterns (resource patterns p1 to p4).
  • the scheduled completion time shown in FIG. 9 is a scheduled completion time on the premise that work is started after materials arrive.
  • the resource patterns p1 and p2 are configured to include the worker P and the worker Q. That is, in the case of resource patterns p1 and p2, two workers are required.
  • the resource patterns p3 and p4 are configured to include the worker R. That is, in the case of resource patterns p3 and p4, one worker is required. However, the worker R has a longer travel time than the worker P and the worker Q. For this reason, the resource patterns p3 and p4 have later scheduled completion times than the resource patterns p1 and p2.
  • the priority determining unit 28 preferably prioritizes the resource patterns p3 and p4 over the resource patterns p1 and p2.
  • the resource patterns p1 and p2 are preferably prioritized over the resource patterns p3 and p4.
  • the priority order determination unit 28 may determine the priority order with emphasis on the number of material warehouses of material delivery sources, delivery time, and the like.
  • FIG. 10 is a flowchart illustrating an example of processing for extracting resources that satisfy maintenance requirements.
  • step S1 the communication unit 21 receives a maintenance request. For example, when a failure occurs, it is preferable that the scheduling apparatus 2 obtains information regarding the content of the failure from the user.
  • the maintenance requirement acquisition unit 22 acquires the maintenance requirements of the maintenance target device.
  • the resource capability information acquisition unit 23 acquires capability information for the resource to be confirmed.
  • the resource to be confirmed is a resource to be confirmed whether or not the maintenance requirement is satisfied.
  • step S4 the resource pattern generation unit 27 determines whether or not the capacity of the resource to be confirmed satisfies at least one of the maintenance requirements.
  • the resource is added to the resource candidate (step S5). And it changes to step S6.
  • the capacity of the resource to be confirmed does not satisfy at least one of the maintenance requirements (No branch in step S4), the resource to be confirmed is changed. And it returns to step S3 and continues a process.
  • step S6 the resource pattern generation unit 27 determines whether or not all resources to be confirmed have been confirmed. When all the resources to be confirmed have been confirmed (Yes branch in step S6), the process of extracting resources satisfying the maintenance requirements is terminated. On the other hand, if all the resources to be confirmed have not been confirmed (No branch in step S6), the resources to be confirmed are changed. And it returns to step S3 and continues a process.
  • FIG. 11 is a flowchart showing an example of processing for estimating the movement time of a resource.
  • step S11 the resource position information acquisition unit 24 acquires resource position information regarding the resource candidates. And it changes to step S12.
  • step S12 the movement time estimation unit 25 estimates the movement time of the resource based on the resource position information.
  • FIG. 12 is a flowchart showing an example of processing for generating a resource pattern.
  • step S101 the resource pattern generation unit 27 extracts resources having a predetermined condition from the resource candidates. And it changes to step S102.
  • step S102 the resource pattern generation unit 27 determines whether the extracted resources are combined to satisfy the maintenance requirement. If the maintenance requirement is satisfied (Yes branch in step S102), the process proceeds to step S103. On the other hand, when the maintenance requirement is not satisfied (No branch in step S102), the process proceeds to step S104.
  • step S103 the resource pattern generation unit 27 generates a resource pattern by combining the extracted resources so as to satisfy the maintenance requirement. And it changes to step S105.
  • step S104 the resource pattern generation unit 27 changes the condition used as the extraction criterion.
  • the resource pattern generation unit 27 determines whether or not to end the resource pattern generation process. For example, the resource pattern generation unit 27 may end the resource pattern generation process when a predetermined number of resource patterns are generated. Alternatively, the resource pattern generation unit 27 may end the resource pattern generation process when the extraction process of resources satisfying a predetermined extraction criterion is ended.
  • step S105 When the resource pattern generation process is terminated (Yes branch in step S105), the process proceeds to step S201 illustrated in FIG. If the resource pattern generation process is not terminated (No branch in step S105), the process proceeds to step S104 and the process is continued.
  • FIG. 13 is a flowchart showing an example of processing for determining the priority order of resource patterns.
  • step S201 the completion time estimation unit 26 estimates the scheduled completion time of maintenance work for each resource pattern.
  • step S202 the priority order determination unit 28 determines the priority order based on the number of resources, the scheduled completion time, and the like. The priority order determination unit 28 may display the priority order of the resource patterns on a display unit (not shown). And it changes to step S203.
  • step S203 the priority order determination unit 28 transmits work instructions via the communication unit 21 in the order of resource patterns with higher priority.
  • step S ⁇ b> 204 the priority order determination unit 28 determines whether or not a work approval response has been received via the communication unit 21. When the work approval response is received (Yes in step S204), the priority determining unit 28 determines a resource pattern for performing the maintenance work (step S205). And it changes to step S206. On the other hand, when the response of work completion is not received (No branch of step S204), it returns to step S203 and continues the process.
  • step S206 the priority order determination unit 28 notifies the transmission source of the maintenance request via the communication unit 21 of the arrival time of workers, materials, and the like.
  • the scheduling device 2 may set the location of the resource and the travel time to the location of the maintenance target device in advance.
  • the resource information database 4 may store the set travel time.
  • the resource information database 4 may store, for each maintenance target device, the travel time from the location where the worker belongs to the location of the maintenance target device. Further, the resource information database 4 may store the travel time from the material warehouse to the location of the maintenance target device for each maintenance target device.
  • the scheduling device 2 may exclude the resource from the resource candidates. Further, the scheduling device 2 may register one or more predetermined locations in advance. For example, the scheduling device 2 may register a location exceeding a predetermined distance from the location of the maintenance target device in advance. If the location of the resource corresponds to the registered location, the scheduling device 2 may exclude the resource from the resource candidates.
  • the scheduling system 1 As described above, in the scheduling system 1 according to the present embodiment, a resource pattern capable of quickly performing maintenance work is generated based on the resource capability, location, and the like. Therefore, the scheduling system 1 according to the present embodiment contributes to promptly functioning appropriate resources according to the resource status.
  • the maintenance target information database and the resource information database are described as devices independent of the scheduling device.
  • the scheduling device may include a maintenance target information database and a resource information database.
  • the scheduling device may notify the user whether or not the maintenance work can be completed within the user's requested time.
  • the scheduling device may notify the user whether or not the maintenance work can be completed within a predetermined work time (for example, 3 hours).
  • the scheduling device may notify the user whether or not the maintenance work can be completed within a predetermined contract time.
  • Mode 2 The scheduling apparatus according to mode 1, further comprising a completion time estimation unit that estimates a scheduled completion time of maintenance work based on the resource pattern.
  • Mode 3 The scheduling apparatus according to Mode 1 or 2, wherein the resource pattern generation unit generates the resource pattern based on a priority of the capability information.
  • Aspect 4 The scheduling apparatus according to any one of Aspects 1 to 3, wherein the priority order determination unit determines the priority order based on a predetermined evaluation function.
  • the priority order determination unit determines the priority order based on the evaluation function weighted on at least one of the number of resources, the travel time, and the scheduled completion time. Scheduling device.
  • Mode 6 Any one of modes 1 to 5 wherein the priority order determination unit excludes the resource pattern that is the scheduled completion time from the priority determination target when the scheduled completion time is later than a predetermined time.
  • the scheduling apparatus according to one.
  • Mode 7 A resource location information acquisition unit that acquires location information of the resource is provided, The scheduling apparatus according to any one of Embodiments 1 to 6, wherein the travel time estimation unit estimates the travel time based on the position information.
  • Mode 10 The scheduling method according to mode 9, including a step of estimating a scheduled completion time of the maintenance work based on the resource pattern.
  • Mode 11 The scheduling method according to mode 9 or 10, wherein, in the resource pattern generation step, the resource pattern is generated based on a priority of the capability information.
  • the priority order determination step the priority order is determined based on the evaluation function weighted on at least one of the number of resources, the travel time, and the scheduled completion time.
  • the scheduling method according to any one of the above.
  • Mode 13 Any of modes 9 to 12, wherein, in the priority order determination step, when the scheduled completion time is later than a predetermined time, the resource pattern that is the scheduled completion time is excluded from the priority order determination target.
  • the scheduling method according to one.
  • Aspect 14 The scheduling method according to any one of Aspects 9 to 13, which includes a step of acquiring position information of the resource, and in the movement time estimation step, the movement time is estimated based on the position information.
  • Mode 16 The program according to mode 15, which executes a process of estimating a scheduled completion time of maintenance work based on the resource pattern.
  • Mode 17 The program according to mode 15 or 16, wherein, in the resource pattern generation process, the resource pattern is generated based on the priority of the capability information.
  • Form 18 Forms 15 to 17 in which the priority order is determined based on the evaluation function weighted on at least one of the number of resources, the travel time, and the scheduled completion time in the priority order determination process.
  • the program as described in any one of.
  • Mode 19 Any one of modes 15 to 18 in which, in the priority order determination process, when the scheduled completion time is later than a predetermined time, the resource pattern that is the scheduled completion time is excluded from the priority order determination target. The program described in 1.
  • Mode 20 The program according to any one of modes 15 to 19, wherein a process of acquiring the location information of the resource is executed, and the travel time is estimated based on the location information in the travel time estimation process.

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PCT/JP2013/079978 2012-11-07 2013-11-06 スケジューリング装置、スケジューリングシステム、スケジューリング方法、及びプログラム WO2014073553A1 (ja)

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JP2014545725A JP6008410B2 (ja) 2012-11-07 2013-11-06 スケジューリング装置、スケジューリングシステム、スケジューリング方法、及びプログラム
CN201380046613.2A CN104685529B (zh) 2012-11-07 2013-11-06 调度装置、调度系统及调度方法

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JP2012-245167 2012-11-07
JP2012245167 2012-11-07

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WO2014073553A1 true WO2014073553A1 (ja) 2014-05-15

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