WO2012081082A1 - エレベータの呼び登録装置 - Google Patents

エレベータの呼び登録装置 Download PDF

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Publication number
WO2012081082A1
WO2012081082A1 PCT/JP2010/072444 JP2010072444W WO2012081082A1 WO 2012081082 A1 WO2012081082 A1 WO 2012081082A1 JP 2010072444 W JP2010072444 W JP 2010072444W WO 2012081082 A1 WO2012081082 A1 WO 2012081082A1
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WO
WIPO (PCT)
Prior art keywords
voice
registration
call registration
unit
vocabulary
Prior art date
Application number
PCT/JP2010/072444
Other languages
English (en)
French (fr)
Japanese (ja)
Inventor
絢子 永田
黒田　慎一
伸和 竹内
Original Assignee
三菱電機株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 三菱電機株式会社 filed Critical 三菱電機株式会社
Priority to JP2012548563A priority Critical patent/JP5626362B2/ja
Priority to CN201080070298.3A priority patent/CN103221325B/zh
Priority to EP10860801.9A priority patent/EP2653424B1/de
Priority to PCT/JP2010/072444 priority patent/WO2012081082A1/ja
Priority to KR1020137017149A priority patent/KR101537456B1/ko
Publication of WO2012081082A1 publication Critical patent/WO2012081082A1/ja

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46—Adaptations of switches or switchgear
    • B66B1/468—Call registering systems
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/02—Control systems without regulation, i.e. without retroactive action
    • B66B1/06—Control systems without regulation, i.e. without retroactive action electric
    • B66B1/14—Control systems without regulation, i.e. without retroactive action electric with devices, e.g. push-buttons, for indirect control of movements
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4615—Wherein the destination is registered before boarding
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4623—Wherein the destination is registered after boarding
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4638—Wherein the call is registered without making physical contact with the elevator system
    • B66B2201/4646—Wherein the call is registered without making physical contact with the elevator system using voice recognition
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4684—Call registering systems for preventing accidental or deliberate misuse

Definitions

  • This invention relates to an elevator call registration device.
  • a conventional elevator call registration device the user continuously speaks a word indicating the destination floor of call registration to be canceled and a predetermined word for cancellation.
  • a predetermined word for cancellation There is known one that can cancel the call registration to (see, for example, Patent Document 1).
  • Patent Document 1 it is determined that the same user who made the call registration using the speaker authentication technology based on the voice quality uttered the voice indicating cancellation. Call registration is cancelled.
  • an elevator call registration device that performs call registration by voice input is conventionally known in which a button for canceling call registration to each destination floor is provided for each floor (see, for example, Patent Document 3). ).
  • a button for canceling call registration to the destination floor is provided for each floor next to each destination floor button for performing call registration to each floor. If a call is registered to an unintended destination floor by voice input, the user operates the cancel button corresponding to the unintended destination floor to call the unintended destination floor. Registration can be canceled. Similar to this, for example, as described in Patent Document 4, one cancel button is provided, and at the time of cancellation, this cancel button and a call registration button for a destination floor to be canceled are operated simultaneously. Something like that is also known.
  • the so-called waste call is, for example, a so-called back call (call registration with the floor in the direction opposite to the elevator traveling direction as the destination floor) or call registration to the floor where the elevator is currently stopped.
  • the conventional elevator call registration device disclosed in Patent Document 1 determines call registration to be canceled using speaker authentication technology in combination with voice recognition technology. Therefore, it is necessary to prepare a phoneme model for speaker authentication in advance, or to acquire it by learning each time, and it takes a complicated process to prepare, and a process for acquiring a phoneme model each time. There is a problem that an apparatus to perform is required and the configuration becomes complicated. In addition, in order to perform speaker authentication, it is necessary to perform an operation for extracting a feature parameter of speech, which also complicates the configuration. Furthermore, when the destination floor of the call registration to be canceled is misrecognized or the speaker authentication fails, there is a problem that a call registration different from the intended one may be canceled.
  • Patent Document 3 and Patent Document 4 designate call registration to be canceled by a button operation on the operation panel. For this reason, the space for installing at least one or more carousel buttons on the operation panel is required, and there is a problem that installation costs are required.
  • voice input is often used when button operation is difficult, call registration must be canceled by button operation. There is also a problem that it becomes difficult to perform a cancel operation.
  • the present invention has been made in order to solve such a problem, and a first object is to provide a simple configuration by voice input without unintended call registration being canceled due to erroneous voice recognition or the like.
  • An elevator call registration apparatus capable of appropriately canceling call registration is obtained.
  • a second object is to provide an elevator call registration device that can prevent unnecessary call registration such as erroneous registration during call registration by voice input with a simple configuration. .
  • the elevator call registration device is an elevator call registration device that performs call registration by voice recognition using a voice input unit that receives voice input from an elevator user.
  • Voice data of a predetermined destination registration vocabulary representing a floor is stored in advance as destination registration vocabulary voice data, and is used to cancel call registration and includes the destination registration vocabulary different from the destination registration vocabulary
  • a storage unit that pre-stores speech data of a predetermined call registration cancellation vocabulary as call registration cancellation vocabulary speech data, and the destination registration vocabulary that the storage unit stores the speech input to the speech input unit
  • a voice recognition unit that performs voice recognition by determining whether the voice data and the call registration cancellation vocabulary voice data match, and the sound
  • a call registration request to the destination floor represented by the destination registration vocabulary of the matched destination registration vocabulary voice data
  • a voice call registration unit that outputs to the elevator control device, a destination floor holding unit that holds the latest destination floor of the call registration request output from the voice call registration unit, and the voice recognition unit that performs the voice recognition.
  • a notification unit for notifying the user of at least one of a result and a result of call registration, and the voice call registration unit can be canceled after the latest destination floor is held in the destination floor holding unit
  • Call registration cancellation for canceling call registration to the destination floor held by the destination floor holding unit when a voice matching the call registration cancellation vocabulary voice data is input to the voice input unit within the time And configured to output the calculated to the elevator controller.
  • an elevator call registration device that performs call registration by voice recognition using a voice input unit that receives voice input from an elevator user, voice data of a predetermined destination registration vocabulary that represents a destination floor of call registration Is stored in advance as destination registration vocabulary voice data, and is used to cancel call registration.
  • the voice data of a predetermined call registration cancellation vocabulary that is different from the destination registration vocabulary and does not include the destination registration vocabulary.
  • a storage unit pre-stored as call registration cancellation vocabulary voice data, and a voice input to the voice input unit is stored in the destination registration vocabulary voice data and the call registration cancellation vocabulary voice data stored in the storage unit.
  • a voice recognition unit that performs voice recognition by determining whether or not the word matches, and a voice input to the voice input unit is the destination registration vocabulary
  • the voice call registration unit that acquires the destination floor information represented by the destination registration vocabulary of the matched destination registration vocabulary voice data, and the voice call registration unit acquires A destination floor holding unit that holds the latest destination floor, and a notification unit that notifies the user of the result of the voice recognition by the voice recognition unit, and the voice call registration unit holds the destination floor
  • the destination floor holding unit The call registration request to the destination floor to be held is output to the elevator control device.
  • the elevator call registration device has an effect that the call registration can be appropriately canceled by voice input with a simple configuration without unintentional call registration being canceled due to erroneous voice recognition or the like. Play.
  • FIG. 1 and 2 relate to Embodiment 1 of the present invention.
  • FIG. 1 is a block diagram showing the configuration of an elevator call registration device
  • FIG. 2 is a flowchart showing the operation of the elevator call registration device. .
  • reference numeral 1 denotes a voice input unit that receives voice input from an elevator user.
  • the voice input unit 1 is composed of a device that converts sound waves into an electrical signal, such as a microphone.
  • the voice input unit 1 is installed at a position where a user can easily input voice in a hall (not shown) of the elevator or a car (not shown) of the elevator.
  • the voice input to the voice input unit 1 is converted into a voice signal by the voice input unit 1 and output.
  • the voice signal output from the voice input unit 1 is input to the voice recognition unit 2.
  • the speech recognition unit 2 performs speech recognition processing by comparing and collating speech input to the speech input unit 1 with speech data stored in advance in the storage unit 3.
  • the storage unit 3 stores in advance two types of voice data, which are roughly divided into destination registration vocabulary voice data and registered cancellation vocabulary voice data.
  • the destination registration vocabulary voice data is a vocabulary representing the destination floor of call registration (for example, “Ichi” representing the first floor, “Ikkai”, “Ni” representing the second floor, “Nikai”, etc.) It may be the name of a floor such as “main floor” or the name of a typical facility on that floor, etc.).
  • the voice data is a voice signal (voice waveform data) of a destination registration vocabulary.
  • the registration cancellation vocabulary voice data is voice data that is a voice signal (speech waveform data) of a registration cancellation vocabulary that is a specific vocabulary for canceling call registration (for example, “cancel”, “trikes”, etc.) is there.
  • This registration cancellation vocabulary is set to a vocabulary different from the destination registration vocabulary. Further, the vocabulary representing a specific floor as in the destination registration vocabulary is not included.
  • the voice recognition unit 2 first converts the voice signal (analog) from the voice input unit 1 into a digital signal by analog / digital conversion (A / D conversion). Next, an utterance section which is an audio portion uttered by the user is cut out from the converted audio signal (digital). Then, by performing acoustic analysis for comparing and collating the extracted speech signal of the utterance section with the speech signals of the destination registration vocabulary speech data and the registration cancellation vocabulary speech data stored in the storage unit 3, a speech input unit Speech recognition is performed by determining whether the speech input to 1 matches either the pre-registered vocabulary speech data or the registration-cancelled vocabulary speech data.
  • the voice recognition result by the voice recognition unit 2 is output to the voice call registration unit 4.
  • the speech recognition result output from the speech recognition unit 2 includes the destination floor registration vocabulary. Contains information about the destination floor to represent. If the speech recognition unit 2 determines that the speech input to the speech input unit 1 matches the registered cancellation vocabulary, the speech recognition result output from the speech recognition unit 2 includes It includes that the voice of the registration cancellation vocabulary has been input.
  • the voice call registration unit 4 outputs a call registration request or a call registration cancellation request to the elevator control device 5 based on the voice recognition result output from the voice recognition unit 2.
  • the elevator controller 5 controls the overall operation of the elevator.
  • the control target of the elevator control device 5 naturally includes call registration and response to call registration in the elevator.
  • the voice call registration unit 4 includes a voice recognition result in the voice recognition unit 2 if the voice input to the voice input unit 1 matches the destination registration vocabulary. Based on the information on the destination floor, a call registration request for the destination floor is output to the elevator control device 5. In response to the call registration request from the voice call registration unit 4, the elevator control device 5 performs call registration to the destination floor indicated by the call registration request in accordance with the call registration request. At the same time, the voice call registration unit 4 outputs information related to the destination floor of the output call registration request to the notification unit 6.
  • This notification unit 6 is for notifying the user of various information related to the situation of the elevator including the result of voice recognition, the result of call registration, and the result of call registration cancellation described later.
  • the notification unit 6 is installed in an elevator hall or a car in which the voice input unit 1 is installed.
  • the notification unit 6 includes a sound ringing device such as a speaker and a display device such as a liquid crystal display.
  • reporting part 6 displays character information and image information on this display device by having a sound announcement flow from this sound sounding device when having a sound sounding device, and having a display device. Various information can be notified to the user.
  • the notification unit 6 Upon receiving information on the destination floor of the call registration request from the voice call registration unit 4, the notification unit 6 notifies the user of the voice recognition result by voice announcement or screen display based on the received information.
  • a voice announcement such as “Register X floor” (X is a number representing the destination floor) or a character display may be considered.
  • the user can know whether or not the destination floor intended by the user is recognized from the notification content from the notification unit 6.
  • a threshold value is set for the likelihood of determining that these match.
  • the speech recognition result that the speech input to the speech input unit 1 does not match any of the predetermined vocabulary stored in the storage unit 3 and cannot be recognized is represented by the speech recognition unit 2 may be output. If the speech recognition result is unrecognizable, naturally, call registration is not performed. In this case, by transmitting information that the speech recognition result is unrecognizable to the notification unit 6, a message indicating that speech recognition is not possible from the notification unit 6 to the user (for example, “cannot be recognized”, etc. ) May be notified.
  • information related to the voice recognition result is transmitted from the voice call registration unit 4 to the notification unit 6, and the notification unit 6 transmits the voice recognition result to the user based on the information from the voice call registration unit 4. I was informed.
  • the information related to the call registration result is transmitted from the elevator controller 5 instead of the voice call registration unit 4 to the notification unit 6, and the notification unit 6 calls the call based on the information from the elevator control device 5. You may make it alert
  • the elevator controller 5 determines whether the destination floor of the call registration request from the voice call registration unit 4 cannot be stopped and cannot be registered, and then the elevator controller 5 determines whether or not
  • the control device 5 may notify the user of a message corresponding to the determination result from the notification unit 6. Specifically, when the call registration to the destination floor indicated by the call registration request is possible, a registration confirmation message (for example, “Register X floor”) is notified from the notification unit 6 and the call registration request is issued. If the destination floor cannot be registered and call registration is not possible, a notification message (for example, “registration failed” or “cannot stop at the Xth floor”) is notified from the notification unit 6. May be.
  • the voice call registration unit 4 When the voice call registration unit 4 outputs a call registration request to the elevator controller 5, the voice call registration unit 4 simultaneously holds the destination floor of the call registration request in the registration floor holding unit 4a. In addition, at the same time that the call registration request is output to the elevator control device 5 (that is, the destination floor of the call registration request is held in the registration floor holding unit 4a), the voice call registration unit 4 has a predetermined fixed time ( Measurement of the cancelable time is started (for example, 2 to 3 seconds). Even during the cancelable time, the voice recognition unit 2 performs voice recognition processing by comparing and collating the voice input to the voice input unit 1 with the voice data stored in the storage unit 3 in advance.
  • Measurement of the cancelable time is started (for example, 2 to 3 seconds).
  • a call registration cancellation request for canceling the call registration to the destination floor held in the registration floor holding unit 4a is output to the elevator control device 5.
  • the elevator control device 5 that has received the call registration cancellation request from the voice call registration unit 4 cancels the call registration to the destination floor indicated by the call registration cancellation request in accordance with the call registration cancellation request.
  • the voice call registration unit 4 outputs information related to the destination floor of the output call registration cancellation request to the notification unit 6.
  • the notification unit 6 Upon receiving information on the destination floor of the call registration cancellation request from the voice call registration unit 4, the notification unit 6 notifies the user that the call registration has been canceled based on the received information through a voice announcement or a screen display. At this time, as specific contents to be notified to the user, for example, voice announcements and character displays such as “X floor registration canceled” and “X floor registration deleted” can be considered. The user can know from the notification contents from the notification unit 6 whether or not the call registration to the destination floor intended by the user is canceled.
  • the voice call registration unit 4 When the voice call registration unit 4 outputs a call registration cancellation request to the elevator control device 5, the voice call registration unit 4 ends the measurement of the cancelable time and deletes the destination floor held in the registration floor holding unit 4a. In addition, even when the cancelable time has passed without the voice recognition result that the voice matching the registration cancellation vocabulary is input to the voice input unit 1 without being output from the voice recognition unit 2, the voice call registration unit 4 The measurement of the cancelable time is terminated and the destination floor held in the registered floor holding unit 4a is deleted.
  • the voice call registration unit 4 sends a call registration request to the elevator control device 5.
  • the registered floor holding unit 4a holds the destination floor of the call registration request.
  • the registered floor holding unit 4 a constitutes a destination floor holding unit that holds the latest destination floor of the call registration request output from the voice call registration unit 4 to the elevator control device 5.
  • the elevator call registration device operates according to a series of flows shown in FIG.
  • step S ⁇ b> it is confirmed whether or not a voice uttered by the user is input to the voice input unit 1. If there is no voice input in the voice input unit 1, the process proceeds to step S13 and the flow ends. On the other hand, if there is a voice input in the voice input unit 1, the process proceeds to step S2.
  • step S ⁇ b> 2 the voice recognition unit 2 performs voice recognition by comparing and collating the voice input to the voice input unit 1 with the voice data stored in the storage unit 3.
  • step S3 as a result of the speech recognition in step S2, it is confirmed whether or not the speech input to speech input unit 1 matches the destination registration vocabulary and speech recognition unit 2 has recognized the destination floor. If the voice input to the voice input unit 1 does not match the destination registration vocabulary and the destination floor is not recognized, the process proceeds to step S13 and the flow ends. On the other hand, if the destination floor is recognized, the process proceeds to step S4.
  • step S4 the voice call registration unit 4 outputs a call registration request to the destination floor recognized in step S3 to the elevator control device 5 based on the voice recognition result in the voice recognition unit 2, and the elevator control device 5 Performs call registration to the destination floor.
  • the voice call registration unit 4 transmits information related to the destination floor to the notification unit 6, and the notification unit 6 performs notification such as “Register X floor”. Thereafter, the process proceeds to step S5, where the voice call registration unit 4 stores and holds information on the destination floor of the call registration request output to the elevator control device 5 in the registration floor holding unit 4a.
  • step S6 the voice call registration unit 4 starts measuring the cancelable time. Then, if there is a voice input to the voice input unit 1 within this cancelable time, the process proceeds from the next step S7 to step S8, and the voice recognition unit 2 determines that the voice input to the voice input unit 1 Speech recognition is performed by comparing and collating with speech data stored in the storage unit 3. As a result of the speech recognition in step S8, when the speech input to the speech input unit 1 matches the registration cancellation vocabulary and the speech recognition unit 2 recognizes the registration cancellation vocabulary (call registration cancellation keyword). The process proceeds from step S9 to step S10.
  • step S10 the voice call registration unit 4 issues a call registration cancellation request for canceling the call registration to the destination floor held in the registration floor holding unit 4a based on the voice recognition result in the voice recognition unit 2. 5, the elevator controller 5 cancels (cancels) the call registration to the destination floor. At the same time, the voice call registration unit 4 transmits to the notification unit 6 that the call registration to the destination floor has been canceled, and the notification unit 6 notifies the user that the X floor has been canceled (cancellation response). )I do.
  • step S11 finishes the measurement of cancelable time, and cancels cancelable time.
  • step S12 the voice call registration unit 4 deletes the information on the destination floor held in the registration floor holding unit 4a. After step S12, the process reaches step S13, and the series of flows ends.
  • step S7 if there is no voice input to the voice input unit 1 within the cancelable time in step S7, or there is a voice input to the voice input unit 1 within the cancelable time, the voice input unit 1 in step S9. If the speech input unit does not match the registration cancellation vocabulary and the speech recognition unit 2 does not recognize the registration cancellation vocabulary, the process proceeds from these steps to step S11, where the sound cancelable time is canceled, Subsequently, after the information on the destination floor held in the registered floor holding unit 4a is deleted (step S12), the process proceeds to step S13, and the series of flow ends.
  • step S6 in order to inform the user that the call registration can be canceled at the start of the cancelable time in step S6, for example, an announcement of the cancelable time start such as “Speak Cancel if canceling” is given from the notification unit 6. You may make it perform.
  • the call registration is not canceled, that is, when the cancelable time has elapsed without passing through step S10, the call registration is confirmed. Therefore, when the cancelable time has passed without passing through step S10, a registration confirmation announcement such as “X floor registered” may be made from the notification unit 6 in step S11 or S12.
  • step S9 it was confirmed only whether or not a voice that matches the registered cancellation terminology was input to the voice input unit 1 within the cancelable time. However, regarding this point, when the voice is input to the voice input unit 1 within the cancelable time, not only whether the input voice matches the registered cancellation vocabulary but also input in the same manner as in step S3. It may also be confirmed whether or not the voice matches the destination registration vocabulary.
  • the process may return to step S4 to perform call registration to the newly recognized destination floor.
  • step S4 if a voice that matches the destination registration vocabulary is input to the voice input unit 1 within the cancelable time, wait until the cancelable time ends, and wait for the call registration to be confirmed or canceled. Then, it is conceivable to return to step S4 and register the call to the newly recognized destination floor.
  • the above description in this embodiment is about a structure and operation
  • noise such as running noise increases while the car is running, and the car is voiced by opening and closing the door. It is desirable to take into consideration the point that the sound and the like change because the space where the sound is emitted is opened / closed.
  • the storage unit 3 stores in advance both destination registration vocabulary voice data and registration cancellation vocabulary voice data when the door is opened, and destination registration vocabulary voice data and registration cancellation vocabulary voice data when the door is closed. Let me. And the audio
  • call registration or call registration cancellation by voice input is accepted only when the car is open.
  • the destination registration vocabulary voice data and the registration cancellation vocabulary voice data at the time of door opening need be stored in the storage unit 3 in advance, which reduces the amount of stored data.
  • step S1 The fact that the call registration by voice input or the cancellation of the call registration is accepted only when the car is opened is, specifically, in the flow of FIG. 2, the confirmation of step S1 is that the car door is fully opened. It starts after it becomes. Then, after a time (for example, 10 seconds) that can sufficiently secure the time required for call registration by voice input has elapsed, the door closing is started.
  • the cancelable time start announcement for notifying the user that the call registration can be canceled when the cancelable time is started is made by voice announcement from the notification unit 6, the car door is fully opened.
  • the time from the start to the door closing is set to a time that is at least longer than the sum of the time required for the cancelable time start announcement and the predetermined cancelable time.
  • the notification unit 6 is composed of a sound ringing device such as a speaker and a display device such as a liquid crystal display.
  • call registration installed in the car
  • the lighting state of the button can also be used. That is, when a voice is input and the destination floor is recognized by the voice recognition unit 2, it is possible to notify the user that the destination floor has been recognized by, for example, blinking the call registration button of the destination floor.
  • the call registration button continues to flash until the cancelable time has elapsed. If the voice of the registration cancellation vocabulary is input during the cancelable time and the call registration is canceled, the call registration button is turned off. Further, when call registration is confirmed after the cancelable time has elapsed, the call registration button is lit.
  • the elevator call registration device configured as described above, by holding the latest destination floor of the call registration request output from the voice call registration unit by the registration floor holding unit which is the destination floor holding unit, By uttering a predetermined keyword for canceling a call within a cancelable time after the call registration is made, the call registration made immediately before can be canceled. For this reason, it is possible to prevent the call registration that another user has already registered from being canceled by mistake, and to cancel the call registration appropriately by voice input.
  • the call cancellation keyword that is uttered at the time of cancellation is one that does not include a word representing the destination floor. For this reason, the call registration to be canceled is not erroneously recognized, and there is no fear that the call registration to the unintended destination floor is erroneously canceled.
  • FIG. 3 and 4 relate to Embodiment 2 of the present invention.
  • FIG. 3 is a block diagram showing the configuration of the elevator call registration device
  • FIG. 4 is a flowchart showing the operation of the elevator call registration device.
  • an elevator information acquisition unit that acquires information related to a floor at which the elevator can be stopped from the elevator control device
  • the elevator information acquisition unit Is provided with a registration availability determination unit that determines whether call registration to the destination floor recognized by the voice recognition unit is possible based on the information acquired from the elevator control device.
  • the call registration request is not immediately output to the elevator control device, but is stored in the voice call registration unit as temporary registration.
  • a call registration request is output to the elevator control device when the cancelable time elapses without canceling the temporary registration.
  • the elevator information acquisition unit 7 shown in FIG. 3 acquires information on the floor where the elevator can be stopped from the elevator control device 5.
  • the elevator information acquisition unit 7 outputs information about the floor at which the acquired elevator can be stopped to the registration availability determination unit 8.
  • the registration availability determination unit 8 outputs a temporary call registration request to the voice call registration unit 4 based on the voice recognition result output from the voice recognition unit 2.
  • the registration availability determination unit 8 represents the destination registration vocabulary. It is determined whether or not the call registration to the destination floor is possible. For this determination, information on the floor at which the elevator can be stopped acquired by the elevator information acquisition unit 7 is used. Then, the call registration availability determination result for the destination floor recognized by the voice recognition unit 2 is output to the notification unit 6 together with the information on the destination floor.
  • the notification unit 6 registers a registration enable response message (for example, “Register X floor”). Etc.) to the user. If call registration to the destination floor recognized by the voice recognition unit 2 is impossible, a registration impossible response message (for example, “X floor cannot be registered”) is notified to the user. In this way, the user can know whether or not the destination floor spoken by himself / herself is correctly recognized and whether or not the floor can be registered (can be stopped) by the notification content from the notification unit 6.
  • a registration enable response message for example, “Register X floor”. Etc.
  • the registration availability determination unit 8 A temporary call registration request to the destination floor is output.
  • the voice call registration unit 4 stores the destination floor of the temporary call registration request in the temporary call storage unit 4b, thereby performing temporary call registration on the destination floor.
  • the voice call registration unit 4 starts measuring a cancelable time that is a predetermined fixed time (for example, 2 to 3 seconds).
  • the voice call registration unit 4 If a voice recognition result indicating that a voice matching the registered cancellation vocabulary is input to the voice input unit 1 in the voice recognition unit 2 before the cancelable time elapses, the voice call registration unit 4 Then, the destination floor information held in the temporary call storage unit 4b is deleted to cancel the temporary call registration. At this time, the notification unit 6 notifies the user of, for example, a message such as “X floor registration canceled” or “X floor registration deleted”.
  • the voice call registration unit 4 outputs a call registration request to the destination floor held in the temporary call storage unit 4 b to the elevator control device 5.
  • the elevator control device 5 performs call registration to the destination floor indicated by the call registration request in accordance with the call registration request.
  • the voice call registration unit 4 erases the destination floor information stored in the provisional call storage unit 4b.
  • the voice call registration unit 4 acquires information on the destination floor recognized by the voice recognition unit 2 from the temporary call registration request output by the registration availability determination unit 8.
  • storage part 4b comprises the destination floor holding
  • the temporary call registration is performed in the voice call registration unit 4 based on the temporary call registration request output from the registration availability determination unit 8, but the registration availability determination unit 8 and the voice call registration unit 4 May be integrated.
  • an elevator information acquisition unit 7 and a registration availability determination unit 8 are provided, and after determining whether or not call registration to the destination floor recognized by the voice recognition unit 2 is possible, the voice call registration unit 4 temporarily Call registration is performed, but the elevator information acquisition unit 7 and the registration availability determination unit 8 may not be provided. In this case, the voice call registration unit 4 may perform provisional call registration for the recognized destination floor based on the voice recognition result by the voice recognition unit 2.
  • the voice call registration unit 4 may output to the elevator control device 5 a call registration request that has been determined that call registration is possible.
  • the elevator information acquisition unit 7 also acquires information on the destination floor of the call registration that has already been registered from the elevator control device 5, and the registration availability determination unit 8 has already registered the call registration. Call registration with the same floor as the destination floor as the destination floor may be determined to be impossible to register. By doing this, even if a call registration that uses the same floor as the destination floor has already been registered by another user, the call registration made by another user may be canceled by mistake. Can be prevented.
  • the elevator call registration device operates according to a series of flows shown in FIG.
  • step S ⁇ b> 21 the elevator information acquisition unit 7 acquires information related to the floor where the elevator can be stopped from the elevator control device 5.
  • steps S22 to S24 are the same as steps S1 to S3 in the flowchart of FIG. 2 of the first embodiment, and a description thereof will be omitted. If the voice input to the voice input unit 1 in step S24 matches the destination registration vocabulary and the voice recognition unit 2 recognizes the destination floor, the process proceeds to step S25.
  • the registration availability determination unit 8 determines the destination floor (X floor) recognized by the voice recognition unit 2 based on the information about the floor that the elevator information acquisition unit 7 can stop. It is determined whether or not the floor is callable and registerable. If it is determined that the X floor is not a floor that can be called and registered, the process proceeds to step S26. Then, in step S26, the notification unit 6 notifies the user of a registration impossible response message (for example, “X floor cannot be registered”), and then the process proceeds to step S37, and the series of flow ends.
  • a registration impossible response message for example, “X floor cannot be registered
  • step S25 if the registration possibility determination unit 8 determines that the destination floor (X floor) recognized by the voice recognition unit 2 is a floor that can be called and registered, the process proceeds to step S27.
  • step S ⁇ b> 27 the registration availability determination unit 8 outputs a temporary call registration request to the destination floor recognized by the voice recognition unit 2 to the voice call registration unit 4.
  • the registration availability determination unit 8 transmits information about the destination floor to the notification unit 6, and the notification unit 6 notifies the registration possible response message “Registers the X floor”.
  • the voice call registration unit 4 stores the destination floor of the temporary call registration request output from the registration availability determination unit 8 in step S27 in the temporary call storage unit 4b, so that the temporary call registration unit 4b temporarily stores the temporary floor. Perform call registration.
  • the voice call registration unit 4 starts measuring the cancelable time. If there is a voice input to the voice input unit 1 within the cancelable time, the process proceeds from the next step S30 to step S31, where the voice recognition unit 2 Speech recognition is performed by comparing and collating with speech data stored in the storage unit 3. As a result of the speech recognition in step S31, when the speech input to the speech input unit 1 matches the registration cancellation vocabulary and the speech recognition unit 2 recognizes the registration cancellation vocabulary (call registration cancellation keyword). The process proceeds from step S32 to step S33.
  • step S33 the voice call registration unit 4 transmits to the notification unit 6 that the temporary call registration to the destination floor stored in the temporary call storage unit 4b has been canceled. “Cancelled” etc. (temporary call cancellation response). And it progresses to step S35, and the voice call registration part 4 complete
  • step S36 the voice call registration unit 4 erases the information on the destination floor stored and held in the temporary call storage unit 4b. After step S36, the process reaches step S37, and the series of flows ends.
  • step S30 if there is no voice input to the voice input unit 1 within the cancelable time in step S30, or there is a voice input to the voice input unit 1 within the cancelable time, the voice input unit 1 in step S32 If the voice input to does not match the registration cancellation vocabulary and the speech recognition unit 2 does not recognize the registration cancellation vocabulary, the process proceeds to step S34.
  • step S34 the voice call registration unit 4 finalizes temporary call registration and outputs a call registration request to the destination floor held in the temporary call storage unit 4b to the elevator control device 5.
  • the elevator control device 5 performs call registration to the destination floor indicated by the call registration request in accordance with the call registration request. Then, the process proceeds to step S35, the sound cancelable time is released, and further, the information on the destination floor held in the registered floor holding unit 4a is deleted (step S36), and then the process goes to step S37. The flow ends.
  • the elevator call registration device configured as described above can achieve the same effect as in the first embodiment, and can cancel the call registration to the destination floor recognized immediately before. Until the time elapses, the call registration to the destination floor is held in the temporary call registration state. Then, only after the cancelable time has elapsed, the provisional call registration is confirmed and a call registration request is output to the elevator control device. For this reason, even if the temporary call registration is canceled during the cancelable time, the call registration registered in the elevator control device is not affected at all. Accordingly, it is possible to prevent unnecessary call registration such as erroneous registration during call registration by voice input with a simple configuration. In addition, it is possible to more reliably prevent call registration that other users have already registered from being canceled by mistake.
  • the present invention can be used for an elevator call registration device that performs call registration by voice recognition using a voice input unit that receives voice input from an elevator user.

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  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)
  • Elevator Control (AREA)
PCT/JP2010/072444 2010-12-14 2010-12-14 エレベータの呼び登録装置 WO2012081082A1 (ja)

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CN201080070298.3A CN103221325B (zh) 2010-12-14 2010-12-14 电梯的呼梯登记装置
EP10860801.9A EP2653424B1 (de) 2010-12-14 2010-12-14 Rufaufzeichnungsgerät für einen aufzug
PCT/JP2010/072444 WO2012081082A1 (ja) 2010-12-14 2010-12-14 エレベータの呼び登録装置
KR1020137017149A KR101537456B1 (ko) 2010-12-14 2010-12-14 엘리베이터의 호출 등록 장치

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CN105473483A (zh) * 2013-08-21 2016-04-06 三菱电机株式会社 电梯控制装置
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CN107000963A (zh) 2014-11-13 2017-08-01 奥的斯电梯公司 电梯控制系统覆盖系统
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JP6447794B1 (ja) * 2017-10-06 2019-01-09 三菱電機株式会社 エレベータ
CN108190664A (zh) * 2018-02-28 2018-06-22 杨俊� 一种语音识别系统
KR102155364B1 (ko) * 2018-04-04 2020-09-11 주식회사 오아앤테크 엘리베이터 제어 장치 및 방법, 이를 위한 프로그램을 기록한 기록 매체
CN109534117B (zh) * 2018-12-26 2020-10-16 福州快科电梯工业有限公司 空间立体交互式电梯呼梯装置及工作方法
US12030741B2 (en) * 2019-03-25 2024-07-09 Otis Elevator Company Processing multiple elevator service requests
CN111477225B (zh) * 2020-03-26 2021-04-30 北京声智科技有限公司 语音控制方法、装置、电子设备及存储介质
CN111470385A (zh) * 2020-04-14 2020-07-31 苏州德奥电梯有限公司 一种电梯系统
CN112850391A (zh) * 2021-01-09 2021-05-28 江苏威尔曼科技有限公司 一种电梯语音呼梯登记装置
CN112820271A (zh) * 2021-01-09 2021-05-18 江苏威尔曼科技有限公司 一种带有智能识别的语音呼梯系统
KR102582344B1 (ko) 2021-07-05 2023-09-26 현대엘리베이터주식회사 음성 인식 엘리베이터 호출 시스템 및 방법

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CN105473483A (zh) * 2013-08-21 2016-04-06 三菱电机株式会社 电梯控制装置
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EP2653424A1 (de) 2013-10-23
KR20130101118A (ko) 2013-09-12
CN103221325A (zh) 2013-07-24
CN103221325B (zh) 2015-06-17
EP2653424A4 (de) 2018-02-21
JPWO2012081082A1 (ja) 2014-05-22
KR101537456B1 (ko) 2015-07-16
JP5626362B2 (ja) 2014-11-19

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