WO2005036484A1 - Distributeur de cigarettes - Google Patents

Distributeur de cigarettes Download PDF

Info

Publication number
WO2005036484A1
WO2005036484A1 PCT/GB2004/004224 GB2004004224W WO2005036484A1 WO 2005036484 A1 WO2005036484 A1 WO 2005036484A1 GB 2004004224 W GB2004004224 W GB 2004004224W WO 2005036484 A1 WO2005036484 A1 WO 2005036484A1
Authority
WO
WIPO (PCT)
Prior art keywords
dispenser
request
tobacco
serial number
permitted
Prior art date
Application number
PCT/GB2004/004224
Other languages
English (en)
Inventor
Chris Willis
Haden Keeton
Original Assignee
British American Tobacco (Investments) Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by British American Tobacco (Investments) Limited filed Critical British American Tobacco (Investments) Limited
Priority to NZ546244A priority Critical patent/NZ546244A/en
Priority to JP2006530591A priority patent/JP5242053B2/ja
Priority to EP04768761A priority patent/EP1671283A1/fr
Priority to BRPI0415105-4A priority patent/BRPI0415105A/pt
Priority to AU2004280475A priority patent/AU2004280475B2/en
Priority to CA2540873A priority patent/CA2540873C/fr
Publication of WO2005036484A1 publication Critical patent/WO2005036484A1/fr

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/08—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
    • G07F7/10—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means together with a coded signal, e.g. in the form of personal identification information, like personal identification number [PIN] or biometric data
    • G07F7/1008—Active credit-cards provided with means to personalise their use, e.g. with PIN-introduction/comparison system
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G06Q20/341—Active cards, i.e. cards including their own processing means, e.g. including an IC or chip
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/34—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
    • G06Q20/342—Cards defining paid or billed services or quantities
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4014—Identity check for transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4014—Identity check for transactions
    • G06Q20/40145—Biometric identity checks
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/02—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by keys or other credit registering devices
    • G07F7/025—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by keys or other credit registering devices by means, e.g. cards, providing billing information at the time of purchase, e.g. identification of seller or purchaser, quantity of goods delivered or to be delivered
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty

Definitions

  • the present invention relates to a tobacco dispenser for use in dispensing cigarette packets and the like, and to the controlled operation of such a dispenser.
  • Vending machines are used for dispensing a wide range of products, such as cans of drink, confectionery, and so on.
  • One drawback with vending machines is that customers do not always have the exact money for making their desired purchase. Although some (more complex) machines do have the facility to offer change, this is not always available.
  • a further problem is that the presence of cash inside vending machines can make them attractive targets for thieves (especially if installed in relatively isolated locations). Any such theft results in a loss of takings for the vending machine operator, as well as typically a broken machine.
  • a vending machine that addresses such problems is described at: ht ⁇ ://ww .ti.corn/tiris/docs/solutions/pos/vending.shtrr ⁇ l
  • RFID radio frequency identifier
  • vending machine In one approach (front- of-bar), a vending machine is provided for customers to use.
  • the venue owner usually has a contract with a vending machine operator (VMO), who supplies the machine and is responsible for maintaining its performance and its stock capability. In return for the space in the venue, the VMO generally pays the venue owner a fixed fee for every packet of tobacco that is sold.
  • VMO vending machine operator
  • cigarette vending is generally subject to legislative restrictions. It is desirable for venue owners to be able to readily demonstrate compliance with such restrictions. In addition, because cigarette packets are relatively high value products, it is generally desirable for a venue owner and/or tobacco dispenser operator to be able to track stock usage and access.
  • one embodiment of the present invention provides a tobacco dispenser including a dispensing mechanism, a memory, an input device and control logic.
  • the memory is used for storing authorisation data concerning at least two or more different operations to be performed in relation to the dispenser and information about each event in which a product is dispensed from the machine.
  • the stored information includes at least the date and time of the event and an identifier of the product dispensed.
  • the input device is operable to receive a request to access the dispenser.
  • the control logic is then able to validate the request against the stored authorisation data. An operation is only permitted as a result of the request if the request satisfies the authorisation data for that particular operation.
  • Such a system thereby provides secure and reliable access to the dispenser across a range of multiple operations.
  • a tobacco dispenser is primarily intended for use in an attended retail setting, where a member of staff is available to access the machine on behalf of a customer (this is generally the case in bars, restaurants, and so on).
  • the input device such as a keypad (potentially implemented on a touch sensitive screen), a radio frequency identifier (RFID) reader, a reader for magnetic cards or fobs, a bar-code reader, a receiver for a wireless remote control device, and so on. Users can then be issued with the relevant information (keycode) or access device (e.g. card with printed barcode, RFID tag, etc.) in order to access the dispenser.
  • RFID radio frequency identifier
  • access device e.g. card with printed barcode, RFID tag, etc.
  • security for the dispenser is based on a role-based model, in which two or more roles are defined in relation to the machine.
  • the authorisation data specifies which operations are permitted for each of the roles.
  • the control logic determines whether or not the request satisfies the authorisation data for the particular operation by examining whether the operation is permitted for the role associated with the person making the request.
  • a role may be associated with a person making the request.
  • One possibility is to incorporate the role directly into the request itself. For example, each role might be assigned a different RFID tag or different keypad code (according to the access mechanism involved). A user is then assumed to have the role assigned to the RFLD tag or keypad code that was utilised in making a request, and therefore authorised accordingly.
  • each user is allocated his or her own serial number.
  • the set of serial numbers for all users is then stored as part of the authorisation data, with each serial number being assigned to a role.
  • each access mechanism keypad code, RFTD tag, etc.
  • each access mechanism is assigned a serial number identifying the person using it, and this serial number is provided as part of the request to the dispenser.
  • the serial number might be encoded into an RFID tag or bar-code to be swiped, or might be incorporated into a keycode to enter.
  • Receipt of the serial number then allows the control logic to determine the role of the person making the request (via the received serial number), and therefore whether to allow or to disallow the relevant operation based on the determined role.
  • Other embodiments of the tobacco dispenser need not use a role-based authorisation model.
  • the authorisation data might simply specify the operations allowed for each of a set of serial numbers (in effect, omitting role as an intermediary between serial number and operation).
  • a wide variety of operations involving the dispenser may be defined and controlled in the above manner. Examples of such operations include replenishment of the dispenser, updating pricing information for products available from the dispenser, dispensing (vending) tobacco products from the dispenser, and performing administration tasks, such as adding new authorisation data into the system (e.g. to enable a new user or to disable a member of staff who is now leaving).
  • a user may specify the desired operation when making the request (perhaps implicitly, depending on how the request was entered).
  • the desired operation can either be enabled or disabled in accordance with the authorisation data corresponding to the request.
  • the initial request might not specify the operation to be performed, in which case an authorisation might be performed against all potential operations. It is then only subsequently when a user attempts to perform a particular operation that this attempted operation is enabled or disabled in accordance with the authorisation.
  • the stored information in memory further includes the role and/or serial number of the person performing the operation, dependent upon the particular authorisation model used. (Note that storing serial numbers allows a distinction to be made between multiple members of staff who might all be assigned the same role). Furthermore, information may also be stored about other events, such as replenishment of the machine, the addition of new users, etc. It will be appreciated that such stored information then provides a full audit trail of access to the dispenser. This is useful for internal stock control purposes, as well as for demonstrating compliance with any relevant regulatory requirements.
  • the dispenser is provided with one or more data ports for providing external access to the stored information.
  • Such a data port might be utilised for outputting the stored information to a local printer, or for outputting the stored information over a network connection to a remote system. Another possibility would be to utilise the data port to synchronise the stored information with a laptop or PDA. It will be appreciated that any given dispenser may support one or more of these output routes.
  • the stored information is output in the form of reports. These reports may be available covering multiple time-scales (e.g. daily, weekly, monthly, quarterly, etc.).
  • a data port can also be used as a mechanism for the transport of data into the dispenser, such as for configuration purposes. For example, settings for the pricing of the different product lines in the dispenser and/or the permissions to be associated with various users or roles might be downloaded through the data port into the dispenser from some external source. Again, there may be multiple options for this download operation, such as synchronisation with a laptop and/or communication over a network from a remote system.
  • Another embodiment of the invention provides a method of operating a tobacco dispenser such as described above. The method involves storing in the dispenser authorisation data concerning at least two or more different operations to be performed in relation to the dispenser. The method further involves receiving a request to access the dispenser and then validating the received request against the stored authorisation data. An operation is only permitted as a result of the request if the request satisfies the authorisation data for that particular operation.
  • the tobacco dispenser includes a dispensing mechanism, a radio frequency identifier (RFID) reader, a memory, and control logic.
  • RFID radio frequency identifier
  • the RFID reader is used for accessing a serial number from an RFID card
  • the memory is used for storing a set of serial numbers permitted to operate the dispensing mechanism.
  • the control logic enables or disables the dispensing mechanism in accordance with whether or not the serial number accessed from the RFID card is included in the set of authorised serial numbers.
  • the tobacco dispenser controls stock removal and replenishment based on a role-based security model.
  • the dispenser requires a secure activation, typically via an RFID tag or card, in order to access stock in the machine.
  • All stock removal events can be date and time stamped, with information about such events stored to a local memory in the dispenser.
  • the stored data can include information about pricing and the particular slot or column that has dispensed.
  • Other roles defined in the system, and specified on particular RFID tags, may include the ability to replenish the dispenser and the ability to update pricing information stored in the dispenser.
  • the tobacco dispenser is equipped with at least one data port to allow local and remote access to the stored data.
  • One possibility is to attach a thermal printer via the data port to provide a local reporting mechanism.
  • the tobacco dispenser typically outputs a range of report formats for the stored data, providing information such as sales by period (day, week, month, etc.), by user (as determined from the RFID tag) and by brand (as determined from the operated slots), as well as information on current stock levels and pricing.
  • Another embodiment of the invention provides a method of operating a tobacco dispenser. The method includes entering into the dispenser a set of serial numbers permitted to dispense from the machine, and accessing a serial number from an RFID card using an RFID reader incorporated into the tobacco dispenser.
  • each role has one or more operations that it is permitted to perform.
  • Each serial number is allocated to one of the multiple roles.
  • One example of such a role is stock replenishment, whereby a user having an RFID card with a serial number allocated to the stock replenishment role would be permitted to open the dispenser to refill product.
  • Another possible role might be venue owner.
  • a user having an RFID card with a serial number allocated to the venue owner role would be permitted to add new serial numbers to the set of serial numbers and to allocate serial numbers to roles.
  • a further possible role might be stock dispenser.
  • a user having an RFID card with a serial number allocated to the stock dispenser role would be permitted to dispense product from the dispenser.
  • Figure 1 is a front, perspective view of a tobacco dispenser in accordance with one embodiment of the invention
  • Figure 2 is an exploded view of the tobacco dispenser of Figure 1
  • Figure 3 is a front, perspective view of a tobacco dispenser in accordance with another embodiment of the invention
  • Figure 4 is an exploded view of the tobacco dispenser of Figure 3
  • Figure 5 is a schematic diagram illustrating the use of the tobacco dispenser of Figures 1-4 in accordance with one embodiment of the invention
  • Figure 6 is a flowchart illustrating the use of the tobacco dispenser of Figures 1-4 in accordance with one embodiment of the invention.
  • FIGs 1 and 2 illustrate a tobacco dispenser 10 in accordance with a first embodiment of the invention.
  • Figures 3 and 4 illustrate a tobacco dispenser in accordance with a second embodiment of the invention. These two embodiments have many components in common, and so will be described together.
  • the tobacco dispenser 10 incorporates a central cavity 8 within a housing defined by a top cover 52, a bottom cover 35, and a back cover 50.
  • the covers are formed from aluminium or a composite derived therefrom, such as alucobond (which comprises two sheets of aluminium separated by a plastic core).
  • the covers are attached to one another by stainless steel fasteners 28.
  • alumimum has the advantage of being sturdy and robust, it will be appreciated that other embodiments may use other materials for the housing (e.g. some form of acrylic).
  • a key lock 44 is provided on the back cover 50 of the dispenser. This lock can be used by someone with the relevant key to obtain access to cavity 8 by removing the back cover 50 and (if necessary) the top cover 52 as well. Such access is typically required during service operations. Key lock 44 also serves as a manual override to provide access to stock within the dispenser, for example in the event of a machine malfunction.
  • the cavity 8 houses one or more drawers 18 that act as cassettes for holding cigarette packets.
  • These cassettes are generally waterproof, in order to avoid product damage due to any spillage that might occur in the vicinity of the dispenser.
  • Each drawer contains multiple slots 12, and each slot can be filled with a line of cigarette packets.
  • in the embodiment of Figures 3 and 4 there are two drawers 18, each containing three slots 12. It will be appreciated that many other configurations of slots and drawers are possible, depending upon the desired physical dimensions and orientation of the tobacco dispenser, as well as the number of brand lines and volume of trade to be supported.
  • Cigarette packets are dispensed (one at a time) from slots 12 on the front of the machine 10. Note that any packet displayed to the user at the front of the slot is capable of being dispensed (so that a user does not think that the machine has available stock unless this is indeed the case).
  • tobacco dispenser 10 Attached to the bottom cover 35 of the tobacco dispenser are rubber feet 24 for supporting the dispenser.
  • a power cord 26 extends from a socket provided in a recess (not visible in the Figures) in the bottom cover. This power supply is passed into a 110 Volt to 220 Volt switch mode transformer 42, which then provides power to the rest of the dispenser.
  • tobacco dispenser 10 also contains a NiCd battery (not shown in the Figures), which can be used to provide back-up power to the machine should mains power be interrupted.
  • the front of the tobacco dispenser includes a key lock 20 which has three settings, Off, On, and Alarm.
  • the Alarm setting the machine is non-operational for vending purposes, but any attempt to tamper with the machine leads to the sounding of an alarm.
  • the tobacco dispenser may also be rendered non-operational by simply disconnecting power cord 26.
  • the dispenser is provided with an additional alarm facility that is active in the standard operational setting to detect any tampering (e.g. insertion of hand up the delivery chute).
  • the front of the tobacco dispenser further provides a serial data port 22. This data port can be used both for inputting data and control commands into the dispenser 10 and also for extracting data from the dispenser, as will be described in more detail below.
  • the data ports do not need to be based on a wired serial connection, but could use any appropriate form of data link, e.g. a parallel connection, or some form of wireless connection such as Bluetooth.
  • tobacco dispenser 10 may in fact support multiple data ports. One possibility is to locate such additional port(s) in the same recess as used for attaching the power cord.
  • the front of the tobacco dispenser is further provided with a plurality of pressure sensitive buttons (PSBs) 15. These buttons are used to dispense cigarette packets from the tobacco dispenser 10.
  • Each button includes an identifier (a number) to indicate the slot from which that particular button dispenses.
  • each button is provided with a light emitting diode (LED) 16. This does not illuminate if the corresponding slot is empty and so cannot be dispensed from.
  • the front of the tobacco dispenser further includes a small display 11, which may be provided by an LED, a liquid crystal display (LCD), or any other appropriate device. The display 11 is typically used to show the current time, but may also be used to provide any other desired information.
  • a radio frequency identifier (RFID) tag reader 30 is included within tobacco dispenser 10. As will be described in more detail later, the tag reader 30 cooperates with the dispensing mechanism of the machine to ensure that only properly authorised personnel have access to stock in the dispenser. In other words, only users having properly authorised RFID tags or cards are allowed to operate the machine.
  • RFID radio frequency identifier
  • RFID tags have the advantage that they are generally cost-effective, can be used to uniquely identify users, and are reprogrammable.
  • a wide variety of dispensing mechamsms can be used in tobacco dispenser 10 to release a cigarette packet once stock removal has been authorised.
  • Such mechamsms are already known (per se) in the art, for example to release a product when correct payment has been made into a vending machine.
  • the dispensing mechanism will cause the packet being dispensed to fall into a tray 38 (see Figure 2) for collection by the user.
  • other dispensing mechanisms may be employed, such as releasing a door on the front of the machine to allow direct user access to the packet to be dispensed.
  • the tobacco dispenser 10 further incorporates one or more microelectronic boards 30, 31.
  • Boards 10 include some form of processor, such as a digital signal processor (DSP) or application specific integrated circuit (ASIC), as well as both volatile and non- volatile memory.
  • DSP digital signal processor
  • ASIC application specific integrated circuit
  • the volatile memory is typically provided in the form of random access memory (RAM), while the non- volatile memory may be provided by flash memory, a disk drive, and/or any other appropriate storage device.
  • the boards 10 incorporate appropriate software (firmware) and/or hardware to implement the functionality of the tobacco dispenser, as detailed below. This software is generally stored in non-volatile memory, and is loaded as appropriate into the RAM for execution by the system processor.
  • tobacco dispenser 10 may be equipped with a keypad for various forms of data entry, and/or a display screen (typically an LCD panel) for data output. The latter might be used in a report context for viewing sales data, and for displaying promotional messages when otherwise idle.
  • a keypad for various forms of data entry
  • a display screen typically an LCD panel
  • FIG. 5 is a schematic diagram illustrating the use of tobacco dispenser 10 in a bar or similar environment.
  • a typical transaction commences with a customer 103 requesting a packet of cigarettes from a bar attendant 101 or other staff member. The customer may make a payment 191 with the request, or upon actual receipt of the packet, dependent upon the practice of the establishment.
  • Each attendant or operator 101 at the venue is typically equipped with his or her own RF ED tag or card 102.
  • tags generally resemble a credit card, although they can be provided in a variety of shapes and sizes.
  • the RFTD cards 102 might be provided with a facility to attach to key rings, belts, etc for ready portability and ease of use.
  • Each card contains a unique serial number 107 stored in some form of read only memory (ROM).
  • ROM read only memory
  • One side of the card may carry a photograph of the person to whom the card has been allocated for identification purposes, while the other side may carry instructions for use of the card.
  • card 102 might potentially be used by attendant 101 for other business purposes, such as building access, clocking on/off etc. In this way, access to tobacco dispenser 10 can be integrated if so desired into general security and management facilities for the organisation. This has the advantage of eliminating dual (or plural) card issuing and tracking procedures.
  • the operator 101 engages (swipes) the card 102 with tobacco dispenser 10. This causes the RFID reader 30 (see Figure 1) within tobacco dispenser 10 to access the unique serial number 107 in card 102, as indicated by arrow 190. (It will be appreciated that RFID technology is well-known to the skilled person, and so the details of the activation of and data access from card 102 will not be described here).
  • the tobacco dispenser 10 now compares the received serial number 107 against a set of stored roles 108 in order to determine whether or not to authorise the stock dispensing. These roles 108 are described in more detail below. In some situations, the operator may also be required to hold his or her RFID card 102 against the reader 30 for a predetermined period of time (say 4 seconds) as a secondary form of authorisation. Assuming that comparison of the serial number 107 against the role information 108 indicates that the operator 101 is suitably authorised and that any other relevant criteria are satisfied, the machine dispenses the required packet of cigarettes. This can then be provided by the operator 101 to the customer 102 in order to complete the sale.
  • a predetermined period of time say 4 seconds
  • the role level for operator 101 might be encoded onto the RFID tag 102 itself.
  • the tobacco dispenser 10 simply has to confirm that the encoded role matches the requested task. If so, then the relevant operation (e.g. stock dispensing) is authorised.
  • the RFED tags do not need to store an individual identifier (serial number) for the operator 101 in order to provide authorisation for use of the dispenser. Nevertheless, in general it is still desirable for serial numbers to be recorded on the card and then provided to the tobacco dispenser 10 for each transaction. This allows usage of the machine to be tracked on a per user basis. Whenever dispensing a packet of cigarettes, the tobacco dispenser records details of the transaction in store 109.
  • the stored data for any particular transaction typically includes the date and time of the transaction, the serial number 107 of the RFED card used to authorise the purchase, and the slot from which the cigarette packet was purchased (this then maps to the particular brand purchased).
  • the serial number 107 may be supplemented with more information about the holder of the card 102 (such as their name or staff number) where such information is available within tobacco dispenser 10 (such information may be provided during set-up).
  • a special facility may be incorporated into tobacco dispenser 10 in order to confirm that a packet of cigarettes has actually been dispensed. For example, the falling of a pack into tray 38 may interrupt a light beam, and thereby signal the provision of a packet of cigarettes. Such confirmation might be used as a trigger to write event data to store 109 and to update recorded stock levels.
  • Tobacco dispenser 10 may be connected via network 120 to a remote machine (indicated as back office 130 in Figure 5).
  • Network 120 may be provided by a local area network (such as an Ethernet), a bus (such as USB), a fixed or mobile telephone line, or any other appropriate form of connection. Note that in one embodiment, multiple tobacco dispensers 10 may be daisy-chained together to provide ready access to all of the different machines.
  • Network 120 allows a sales analyst 131 or other appropriate person to access records 109 on tobacco dispenser 10 from the remote system 130.
  • Such remote access can be used for various purposes. For example, a machine operator or a tobacco company may track sales in order to determine when tobacco dispenser 10 needs replenishment. The sales data might also be tracked for auditing purposes, or for marketing purposes (e.g. to compare sales from machines at different locations to try to understand the various factors that effect dispenser sales performance).
  • FIG. 6 is a flowchart illustrating the operations in dispensing a cigarette packet from machine 10 in accordance with one embodiment of the invention.
  • the transaction commences with a customer request for a cigarette packet (step 210).
  • the attendant swipes his or her RFID card 102 against the tobacco dispenser 10, which allows the dispenser to access the serial number 107 within card 102 (step 215).
  • the tobacco dispenser then accesses its stored role data 108 (step 220), in order to determine whether the user indicated by serial number 107 has authority to dispense a packet of cigarettes (step 225).
  • the machine refuses to dispense the requested packet of cigarettes (step 228).
  • the tobacco dispenser may store in records 109 details of the attempted (failed) operation, such as time and date of request, and ID of the operator making the request. More generally, the tobacco dispenser may store details of all requested transactions, and include a field in such records indicating whether or not the particular transaction was authorised.
  • step 225 the desired cigarette packet is dispensed (step 235) and can be supplied to the customer (step 240).
  • the tobacco dispenser 10 records details of the transaction (step 230) into store 109 for subsequent retrieval and analysis.
  • Table 1 specifies the role information 108 of the various parties involved in operating tobacco dispenser 10 in accordance with one embodiment of the invention.
  • Table 1 specifies the different classes of role, the functionality such a role is expected to perform, and the access constraints imposed on such a role.
  • the precise manner of operating tobacco dispenser 10 depends upon the interconnectivity of the machine to external systems (such as illustrated in Figure 5). According to one embodiment, this may be set to one of three levels:
  • Level 1 (stand-alone) - in this case, the machine is a stand-alone unit incorporating its own data storage module. It is not connected to any third party device. Each user is allocated a unique ED via an RFED key. The venue owner and/or administrator can produce a static report for a session in hard format (e.g. via a link to a printer) in order to access reporting information 109.
  • Level 2 (pre-programmed reports) - level 2 dispensers provide the same base functionality as level 1 but with two main additions:
  • the tobacco dispenser includes the capability of connectivity to an external device, such as a laptop, PDA etc, via serial data port 22 or any other appropriate data link. Information about transactions 109 can be downloaded to this external device for further analysis and interrogation.
  • an external device such as a laptop, PDA etc
  • Level 3 (real-time connectivity) - level 3 dispensers provide the same base functionality as level 1, but with the following additions: (a) permanent real-time connectivity into a network, e.g. a local area network (LAN) 120;
  • LAN local area network
  • System Configuration This involves the initial configuration of the tobacco dispenser by the administrator at the time of installation into a venue. After system configuration, the system is live and ready to be provided with staff details for the venue. System configuration commences with the administrator activating the dispenser (i.e. by powering up the machine and switching key lock 20 to the On position). The administrator now plugs a laptop into the tobacco dispenser 10 and runs a setup program on the laptop. In addition, the administrator holds his or her RFED card against the RFED reader for 4 seconds or longer. This causes the tobacco dispenser to transmit its own serial number to the laptop, which can then be passed to some centralised recording facility.
  • the administrator now enters various configuration data into the dispenser. This is achieved by first entering the data into an appropriate configuration program on the laptop, and then uploading the configuration settings into the dispenser.
  • the administrator inputs details of the date, time and venue, and sets up tags for one or more venue owners.
  • the admimstrator typically also sets up a replenishment role for a tobacco sales rep and configures the reporting system.
  • the form of reporting generally depends on how (and if) the machine is externally connected, which is reflected in the level of the machine (as described above).
  • the admimstrator also enters details for each slot of the relevant brand and pricing, although this task may be deferred to the venue owner.
  • the dispenser LED 11 should now display the correct time.
  • the administrator normally performs some testing of the machine, such as verifying that the dispensing and reporting functionality is operating correctly, and that display 11 shows the correct time.
  • some or all of the system configuration may be performed using a remote system.
  • the administrator may establish a data connection between the tobacco dispenser 10 and one or more remote systems, such by using network 120 to connect to back office 130 (see Figure 5).
  • the administrator may then use this hnk to pull one or more configuration settings over the network 120 onto tobacco dispenser 10.
  • the venue owner creates the additional users of the machine at that location.
  • the venue owner defines to the tobacco dispenser 10 the venue staff who will be primarily responsible for dispensing cigarettes from the machine.
  • the process of user configuration involves the venue owner first swiping his or her card as a form of identification to the dispenser. Note that this card may have to be held against the RFED reader for a predetermined period of time before being authorised. (This prevents any unintentional authorisation, for example if the venue owner were simply just passing the tobacco dispenser).
  • the venue owner now activates the appropriate number of RFED tags for the desired staff members, and then sets the role for each of these tags to correspond to Staff member (or to some other appropriate setting).
  • the venue owner can then test the RFED tags to ensure that they are properly operational.
  • the venue owner can check that the tags only provide staff members with the appropriate level of access (i.e.
  • handling cards for staff members is typically an ongoing process, in that staff members on the tobacco dispenser will be created, amended and deleted as necessary to reflect staff turnover and re-assignment. Note that one possibility is to handle such ongoing staff changes by passing already authorised cards between staff members as appropriate. Nevertheless, it is generally desirable to track which RFED card is allocated to which staff member at any given time. Such a record may be kept externally from tobacco dispenser 10, or could be incorporated into stored data 109.
  • the venue owner is generally responsible for defining roles and distributing RFED cards to other parties involved with the machine. For example, the venue owner may activate and allocate an RFED tag for the tobacco company sales rep for use during stock replenishment.
  • the dispenser is restocked when stock volumes are low.
  • the replenishment operation is typically performed by the venue owner or a sales representative from the tobacco company, both of whom may be assigned the relevant access.
  • Another possibility is to specifically define a role associated with stock replenishment and to issue RFED cards that support this particular function to one or more appropriate staff members. (This may be in addition to or instead of having the venue owner and/or the sales representative replenish the stock).
  • Stock replenishment is performed by swiping a suitably authorised RFED card 102 over the RFED reader 30. This then causes the unit to be opened to give access to drawer 18 in order for the stock to be replenished. After having re-filled the machine, the operator now resets the system and validates the number of packs in each slot. The operator then closes the tobacco dispenser, whereupon it is ready for use. Note that information about the replenishment operation (e.g. date and time, and card serial number of the person involved) may be recorded in the stored data 109.
  • stock replenishment is largely outside the scope of the RFED control mechanism.
  • a special key 44 might be provided to open the tobacco dispenser and give access to the product drawers.
  • a simple reset button is provided once the stock has been replenished. It is assumed on pressing this reset button that each slot is now filled with cigarette packets, and this can be appropriately indicated in the stored data 109.
  • tobacco dispenser 10 is provided with sensors that can automatically determine how many packets are currently located in any given slot, with this information then being recorded as appropriate with data 109.
  • the dispenser is initially assumed to be in idle mode.
  • a staff member touches the PSB 15 corresponding to the desired selection, which causes the LED 11 to toggle between the channel price and stock level.
  • the staff member now swipes his or her RFED tag against the reader. This allows the tobacco dispenser to access the serial number on the tag.
  • the staff member goes into vend mode, with the LEDs 16 on all vendible channels going green.
  • the staff member then presses the PSB 15 corresponding to the desired cigarette brand.
  • the dispensing mechanism for tobacco dispenser 10 now operates and the selected cigarette packet is delivered down the chute.
  • the staff member then removes the cigarette packet and supplies the cigarette packet to the customer.
  • the tobacco dispenser records in stored information 109 details concerning which stock was taken, as well as the serial number of the staff member involved. Finally the dispenser reverts back to idle mode.
  • the system supports various types of reporting, including daily, weekly and monthly.
  • Each report generally includes data indicating the date range covered by the report, as well as the date and time of production of the report.
  • Local reports are typically run at the close of business each day to allow the stock movement to be reconciled with the venue's payment system. In this situation, the venue has generally stopped trading for a given period, or at least the tobacco dispenser is temporarily withdrawn from service while the report is being obtained.
  • the data is then cleared and archived using a different PSB pressed by the operator. Archiving the data ensures that it is still available to reports generated over a longer time-scale, such as weekly, monthly or quarterly. In one embodiment, it is assumed that the archived data will be accessed and cleared on a monthly basis.
  • any desired time schedule may be implemented compatible with the size of memory in the tobacco dispenser. For example, in one implementation the memory size is approximately 1 Mbyte, which allows events corresponding to roughly 10 full stocks to be stored.
  • a local report is generated by a suitably authorised person such as the venue owner activating the dispenser using the relevant RFED tag. In one embodiment, this is achieved when the dispenser is in idle mode by holding a suitably authorised RFED tag for 4 seconds against the reader.
  • the user then enters an appropriate instruction into the machine in order to access the desired local report. Note that the user may first connect a suitable printer to the machine to allow a hard copy of the report to be produced. Once the desired report has been obtained, the user can then exit the system.
  • level 2 and level 3 machines have additional communications abilities. These can be utilised to download report data 109 stored on tobacco dispenser 10 to a central repository, where it can be analysed and interrogated to produce specific and bespoke reports.
  • a local report to a printer can be obtained by the operator concerned swiping his or her RFED card and then pressing a specific first report PSB.
  • a specific button may also be provided to initiate a data transfer to a remote system.
  • the following fields are included in a level 1 (i.e. local) daily report: Date & time of report Venue Sales volume User ID Qty sold Slot number (i.e. brand) Totals Sales by user ID Sales by user ID by slot Sales by slot Total sales
  • Another report that might be supported includes monthly sales volume by user: Date S time of report Period covered (wks x-y) User ID Qty sold by slot Total sales by user by slot
  • the system may support a stock report, based on total sales by slot (i.e. brand) within the relevant period: Date & time of report Starting stock levels by slot (from previous figures) Qty sold by slot Total remaining stock by slot
  • a level 2 or level 3 machine is generally able to download the raw information from the local data store 109 to a third party device via an appropriate cable connection, such as through serial data port 22. The data can then be interrogated further using the software on the third party device.
  • a real-time link via a land-line can be used to pull data from the local repository 109 into a central data resource, where it can be presented for detailed analysis and for the generation of bespoke reports.

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Theoretical Computer Science (AREA)
  • Finance (AREA)
  • Computer Security & Cryptography (AREA)
  • Microelectronics & Electronic Packaging (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Vending Machines For Individual Products (AREA)
  • Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Wrapping Of Specific Fragile Articles (AREA)

Abstract

L'invention concerne un distributeur de cigarettes et d'autres produits semblables comprenant un mécanisme de distribution d'une charge contenue dans la machine. Le distributeur est doté d'un dispositif d'entrée, notamment un lecteur identificateur radiofréquence (RFID), une mémoire non volatile et une logique de commande. Le distributeur est installé normalement dans un environnement à l'arrière d'un bar où un client peut demander à un préposé d'acheter un paquet de cigarettes. Afin d'effectuer une telle vente, le préposé passe une carte RFID dans le lecteur RFID du distributeur. Ceci permet au lecteur RFID d'accéder à un nombre en série unique contenu dans la carte RFID dont on peut vérifier un ensemble d'autorisations se trouvant dans le distributeur. Le distributeur va également distribuer un produit si le préposé est autorisé en bonne et due forme.
PCT/GB2004/004224 2003-10-09 2004-10-05 Distributeur de cigarettes WO2005036484A1 (fr)

Priority Applications (6)

Application Number Priority Date Filing Date Title
NZ546244A NZ546244A (en) 2003-10-09 2004-10-05 Tobacco dispenser
JP2006530591A JP5242053B2 (ja) 2003-10-09 2004-10-05 タバコ販売機
EP04768761A EP1671283A1 (fr) 2003-10-09 2004-10-05 Distributeur de cigarettes
BRPI0415105-4A BRPI0415105A (pt) 2003-10-09 2004-10-05 distribuidor de tabaco, e, método para operar um distribuidor de tabaco
AU2004280475A AU2004280475B2 (en) 2003-10-09 2004-10-05 Tobacco dispenser
CA2540873A CA2540873C (fr) 2003-10-09 2004-10-05 Distributeur de cigarettes

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GBGB0323633.8A GB0323633D0 (en) 2003-10-09 2003-10-09 Tobacco dispenser
GB0323633.8 2003-10-09

Publications (1)

Publication Number Publication Date
WO2005036484A1 true WO2005036484A1 (fr) 2005-04-21

Family

ID=29433556

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB2004/004224 WO2005036484A1 (fr) 2003-10-09 2004-10-05 Distributeur de cigarettes

Country Status (12)

Country Link
EP (1) EP1671283A1 (fr)
JP (2) JP5242053B2 (fr)
AU (1) AU2004280475B2 (fr)
BR (1) BRPI0415105A (fr)
CA (1) CA2540873C (fr)
GB (1) GB0323633D0 (fr)
MY (1) MY176864A (fr)
NZ (1) NZ546244A (fr)
RU (1) RU2368014C2 (fr)
TW (1) TWI387938B (fr)
WO (1) WO2005036484A1 (fr)
ZA (1) ZA200602835B (fr)

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2010002316A1 (fr) * 2008-07-04 2010-01-07 Linda Jansson Système et dispositif de distribution de médicaments préconditionnés à dose unique
WO2015193770A1 (fr) * 2014-06-16 2015-12-23 Vittoria Carnevale Carte électronique pour le paiement de produits, système pour le paiement électronique de biens ou de produits dans un magasin ou un centre commercial et procédé associé à ceux-ci
CN105869278A (zh) * 2016-03-24 2016-08-17 中烟追溯（北京）科技有限公司 一种烟草自动销售的方法、系统及销售机
US11189125B2 (en) 2013-08-20 2021-11-30 Nicoventures Trading Limited Apparatus and method for dispensing liquids into a container

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9051163B2 (en) 2009-10-06 2015-06-09 Ecolab Inc. Automatic calibration of chemical product dispense systems
CN109102630A (zh) * 2018-08-30 2018-12-28 湖南孚利购科技有限公司 一种基于rfid和身份证的烟草自动售卖方法和系统

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001086385A2 (fr) * 2000-05-08 2001-11-15 The Detsky Group, Lp Distributeur automatique pour la vente de produits soumis a une limitation d'age fonctionnant avec une carte de credit et procedes associes
US6321985B1 (en) * 1994-08-29 2001-11-27 Usa Technologies, Inc. System and method for networking and controlling vending machines
US20020183893A1 (en) * 1999-03-03 2002-12-05 Brooke Russell J. Vending machine with transponder interrogator
US20020194387A1 (en) * 1998-03-19 2002-12-19 Isochron Data Corporation Remote data acquisition and transmission system and method
US6584309B1 (en) * 1999-12-16 2003-06-24 The Coca-Cola Company Vending machine purchase via cellular telephone

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS62205467A (ja) * 1986-03-05 1987-09-10 Fujitsu Ltd Ｉｄカ−ドによる自動機の保守方式
JPH0366715U (fr) * 1989-10-31 1991-06-28
JP3199615B2 (ja) * 1995-10-26 2001-08-20 松下冷機株式会社 自動販売機の制御装置
JPH10124738A (ja) * 1996-10-24 1998-05-15 Brother Ind Ltd 情報提供端末機
JP3066715U (ja) * 1999-08-19 2000-03-07 株式会社フジタカ 年齢識別型自動販売機
AUPR006600A0 (en) * 2000-09-12 2000-10-05 British American Tobacco Australia Vending Limited Dispensing machine and method
JP4612963B2 (ja) * 2000-09-13 2011-01-12 日本たばこ産業株式会社 カード式自動販売機システム
JP4734773B2 (ja) * 2001-06-14 2011-07-27 富士電機リテイルシステムズ株式会社 自動販売機及び自動販売機システム
JP2003232154A (ja) * 2002-02-08 2003-08-22 Masahiko Shimizu 指紋認証管理システム

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6321985B1 (en) * 1994-08-29 2001-11-27 Usa Technologies, Inc. System and method for networking and controlling vending machines
US20020194387A1 (en) * 1998-03-19 2002-12-19 Isochron Data Corporation Remote data acquisition and transmission system and method
US20020183893A1 (en) * 1999-03-03 2002-12-05 Brooke Russell J. Vending machine with transponder interrogator
US6584309B1 (en) * 1999-12-16 2003-06-24 The Coca-Cola Company Vending machine purchase via cellular telephone
WO2001086385A2 (fr) * 2000-05-08 2001-11-15 The Detsky Group, Lp Distributeur automatique pour la vente de produits soumis a une limitation d'age fonctionnant avec une carte de credit et procedes associes

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2010002316A1 (fr) * 2008-07-04 2010-01-07 Linda Jansson Système et dispositif de distribution de médicaments préconditionnés à dose unique
US11189125B2 (en) 2013-08-20 2021-11-30 Nicoventures Trading Limited Apparatus and method for dispensing liquids into a container
WO2015193770A1 (fr) * 2014-06-16 2015-12-23 Vittoria Carnevale Carte électronique pour le paiement de produits, système pour le paiement électronique de biens ou de produits dans un magasin ou un centre commercial et procédé associé à ceux-ci
CN105869278A (zh) * 2016-03-24 2016-08-17 中烟追溯（北京）科技有限公司 一种烟草自动销售的方法、系统及销售机

Also Published As

Publication number Publication date
CA2540873A1 (fr) 2005-04-21
EP1671283A1 (fr) 2006-06-21
GB0323633D0 (en) 2003-11-12
JP2012104152A (ja) 2012-05-31
RU2006115791A (ru) 2007-11-20
BRPI0415105A (pt) 2006-11-28
CA2540873C (fr) 2013-12-03
RU2368014C2 (ru) 2009-09-20
TW200527329A (en) 2005-08-16
AU2004280475B2 (en) 2008-12-18
JP2007508611A (ja) 2007-04-05
ZA200602835B (en) 2007-09-26
NZ546244A (en) 2009-01-31
JP5242053B2 (ja) 2013-07-24
TWI387938B (zh) 2013-03-01
MY176864A (en) 2020-08-24
AU2004280475A1 (en) 2005-04-21

Similar Documents

Publication Publication Date Title
KR100882580B1 (ko) 원격관리가 가능한 자동판매기와 그의 원격관리 시스템 및 운용 방법
JP2012104152A (ja) タバコ販売機
WO2012174324A1 (fr) Système et procédé de caisse en libre service pour dispositifs électroniques portables
JP5623832B2 (ja) 商品払出装置、商品払出システム、商品払出方法およびプログラム
US8744622B2 (en) Information management system
JP5458870B2 (ja) 自動販売機
JP4504793B2 (ja) 自動販売機、試供品提供管理装置および試供品提供方法
JP5945891B1 (ja) 自動販売機システム
US20210365915A1 (en) Self-serve product dispenser system with associated dynamically modifiable tiered menu
JP5018284B2 (ja) 自動販売機
JP2002042214A (ja) 商品販売システム
JP2010092096A (ja) 販売システムおよび自動販売機
KR100558670B1 (ko) 쥬얼리 자판기
JP2004145472A (ja) 自動販売機
JP2001338329A (ja) 自動販売機、自動販売機の管理装置、および販売促進方法
KR100558669B1 (ko) 쥬얼리 자판기 제어방법
JP2000207613A (ja) カ―ド支払システム
JP2002318980A (ja) 投票並びに飲食物等注文清算システム
JP2013016126A (ja) 自動販売機
JP2003256929A (ja) 自動販売機、および自動販売機の個人販売情報管理装置並びに個人販売情報管理システム
JP2003228750A (ja) 自動販売機
US20220366755A1 (en) Reconfigurable vending machine and a system and method for managing vending machines
JP2004152228A (ja) 自動販売機及び自動販売機を利用した金融システム
JP2003132281A (ja) 商品レンタル装置、商品レンタルシステム、及び商品レンタル方法
JP2003248868A (ja) 販売促進管理サーバおよびこれを用いる販売促進管理システム

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BW BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE EG ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NA NI NO NZ OM PG PH PL PT RO RU SC SD SE SG SK SL SY TJ TM TN TR TT TZ UA UG US UZ VC VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): BW GH GM KE LS MW MZ NA SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LU MC NL PL PT RO SE SI SK TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
DPEN Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed from 20040101)
WWE Wipo information: entry into national phase

Ref document number: 2540873

Country of ref document: CA

Ref document number: 546244

Country of ref document: NZ

WWE Wipo information: entry into national phase

Ref document number: 2004280475

Country of ref document: AU

REEP Request for entry into the european phase

Ref document number: 2004768761

Country of ref document: EP

WWE Wipo information: entry into national phase

Ref document number: 2004768761

Country of ref document: EP

WWE Wipo information: entry into national phase

Ref document number: 2006/02835

Country of ref document: ZA

Ref document number: 200602835

Country of ref document: ZA

WWE Wipo information: entry into national phase

Ref document number: 2006530591

Country of ref document: JP

WWP Wipo information: published in national office

Ref document number: 2004280475

Country of ref document: AU

WWE Wipo information: entry into national phase

Ref document number: 2006115791

Country of ref document: RU

WWP Wipo information: published in national office

Ref document number: 2004768761

Country of ref document: EP

ENP Entry into the national phase

Ref document number: PI0415105

Country of ref document: BR