JP3987741B2 - 保守管理ポイントサービスシステム，サーバ装置，プログラム，記録媒体及び保守管理ポイントサービスシステムの処理方法 - Google Patents

保守管理ポイントサービスシステム，サーバ装置，プログラム，記録媒体及び保守管理ポイントサービスシステムの処理方法 Download PDF

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JP3987741B2
JP3987741B2 JP2002076048A JP2002076048A JP3987741B2 JP 3987741 B2 JP3987741 B2 JP 3987741B2 JP 2002076048 A JP2002076048 A JP 2002076048A JP 2002076048 A JP2002076048 A JP 2002076048A JP 3987741 B2 JP3987741 B2 JP 3987741B2
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point
maintenance
storage means
information
maintenance management
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Expired - Fee Related
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JP2003271764A5 (enExample
JP2003271764A (ja
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浩 西川
陽一 荒木
貴一 浜
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Tokyo Electron Ltd
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Tokyo Electron Ltd
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Priority to JP2002076048A priority Critical patent/JP3987741B2/ja
Priority to PCT/JP2003/003285 priority patent/WO2003079255A1/ja
Priority to AU2003220911A priority patent/AU2003220911A1/en
Publication of JP2003271764A publication Critical patent/JP2003271764A/ja
Priority to US10/929,949 priority patent/US7698149B2/en
Publication of JP2003271764A5 publication Critical patent/JP2003271764A5/ja
Application granted granted Critical
Publication of JP3987741B2 publication Critical patent/JP3987741B2/ja
Priority to US12/708,193 priority patent/US7975049B2/en
Priority to US12/708,145 priority patent/US8032629B2/en
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0208—Trade or exchange of goods or services in exchange for incentives or rewards
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0212—Chance discounts or incentives

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
  • Game Theory and Decision Science (AREA)
  • Operations Research (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Data Mining & Analysis (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • General Factory Administration (AREA)
  • Testing And Monitoring For Control Systems (AREA)
JP2002076048A 2002-03-19 2002-03-19 保守管理ポイントサービスシステム，サーバ装置，プログラム，記録媒体及び保守管理ポイントサービスシステムの処理方法 Expired - Fee Related JP3987741B2 (ja)

Priority Applications (6)

Application Number Priority Date Filing Date Title
JP2002076048A JP3987741B2 (ja) 2002-03-19 2002-03-19 保守管理ポイントサービスシステム，サーバ装置，プログラム，記録媒体及び保守管理ポイントサービスシステムの処理方法
PCT/JP2003/003285 WO2003079255A1 (en) 2002-03-19 2003-03-18 Maintenance management point service system, server apparatus, terminal apparatus, program, recording medium, and maintenance management point service system processing method
AU2003220911A AU2003220911A1 (en) 2002-03-19 2003-03-18 Maintenance management point service system, server apparatus, terminal apparatus, program, recording medium, and maintenance management point service system processing method
US10/929,949 US7698149B2 (en) 2002-03-19 2004-08-31 Point-based customer tracking and maintenance incentive system
US12/708,145 US8032629B2 (en) 2002-03-19 2010-02-18 Point-based customer tracking and maintenance incentive system
US12/708,193 US7975049B2 (en) 2002-03-19 2010-02-18 Point-based customer tracking and maintenance incentive system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2002076048A JP3987741B2 (ja) 2002-03-19 2002-03-19 保守管理ポイントサービスシステム，サーバ装置，プログラム，記録媒体及び保守管理ポイントサービスシステムの処理方法

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JP2003271764A JP2003271764A (ja) 2003-09-26
JP2003271764A5 JP2003271764A5 (enExample) 2005-06-30
JP3987741B2 true JP3987741B2 (ja) 2007-10-10

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US (3) US7698149B2 (enExample)
JP (1) JP3987741B2 (enExample)
AU (1) AU2003220911A1 (enExample)
WO (1) WO2003079255A1 (enExample)

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Also Published As

Publication number Publication date
AU2003220911A1 (en) 2003-09-29
US7698149B2 (en) 2010-04-13
JP2003271764A (ja) 2003-09-26
US8032629B2 (en) 2011-10-04
US20050044204A1 (en) 2005-02-24
US20100145781A1 (en) 2010-06-10
US20100145780A1 (en) 2010-06-10
US7975049B2 (en) 2011-07-05
WO2003079255A1 (en) 2003-09-25

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