WO2015029487A1 - Dispositif de manipulation d'argent liquide - Google Patents

Dispositif de manipulation d'argent liquide Download PDF

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Publication number
WO2015029487A1
WO2015029487A1 PCT/JP2014/060207 JP2014060207W WO2015029487A1 WO 2015029487 A1 WO2015029487 A1 WO 2015029487A1 JP 2014060207 W JP2014060207 W JP 2014060207W WO 2015029487 A1 WO2015029487 A1 WO 2015029487A1
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Prior art keywords
reject
factor
unit
scrutiny
rejection
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PCT/JP2014/060207
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English (en)
Japanese (ja)
Inventor
池上 勝美
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沖電気工業株式会社
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Publication of WO2015029487A1 publication Critical patent/WO2015029487A1/fr

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20Controlling or monitoring the operation of devices; Data handling
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07DHANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20Controlling or monitoring the operation of devices; Data handling
    • G07D11/32Record keeping
    • G07D11/34Monitoring the contents of devices, e.g. the number of stored valuable papers

Definitions

  • the present invention relates to a cash processing apparatus and can be applied to a cash processing apparatus such as an automatic cash processing apparatus (ATM: Automatic Teller Machine) installed in a financial institution, for example.
  • ATM Automatic Teller Machine
  • FIG. 2 is a block diagram showing the configuration of the control system of the conventional cash processing apparatus 900.
  • FIG. 3 is a configuration diagram showing an arrangement example of each component inside the cash processing apparatus 900.
  • FIG. 4 is a configuration diagram showing the configuration of the internal mechanism of the cash processing apparatus 900.
  • the conventional cash processing apparatus 900 performs the denomination, authenticity determination, and banknote status (for example, the state of the banknote being transported (skew), damage, tearing, dirt, etc.) related to deposit processing or withdrawal processing. It has a recognition unit 902 for discrimination.
  • the recognition unit 902 discriminates the conveyed banknotes one by one, and obtains a determination result including a denomination and a recognition result indicating the authenticity determination / banknote state as illustrated in FIG.
  • the determination result obtained by the recognition unit 902 is notified to the control unit 905, and the control unit 905 controls the conveyance of the banknotes to the customer service unit 201, the reject storage 205 or the banknote storage 206 according to the determination result from the recognition unit 902.
  • the control unit 905 temporarily retracts the bill to the temporary storage unit 203.
  • the determination result of the recognition unit 902 is a non-banknote / counterfeit ticket
  • the medium is conveyed from the temporary storage unit 203 to the customer service unit 201.
  • the determination result is a genuine note and the bill state is normal (that is, the state is good)
  • the bill is conveyed from the temporary storage unit 203 to the bill storage 206 that stores the denomination of the bill.
  • the determination result is a genuine note and the banknote state is abnormal (that is, the banknote state is not good)
  • the banknote is conveyed from the temporary storage unit 203 to the reject box 205.
  • the control unit 905 performs conveyance control of banknotes according to the determination result of the recognition unit 202 as described above, and stores banknotes for each denomination based on the determination result of the recognition unit 202 as shown in FIG.
  • the banknote count data stored in each banknote bank 206 and reject bank 205 is stored and managed in the storage unit.
  • the maintenance staff periodically performs a scrutiny process for collecting banknotes stored in the banknote bank 206 and reject bank 205 of the cash processing apparatus 900.
  • the maintenance staff displays a scrutiny screen 500 illustrated in FIG. 7 on the display unit 101 by a predetermined operation, and stores the reject bank 205.
  • the banknotes are tabulated for each denomination, the banknotes and amounts for each denomination are confirmed, and after the banknotes are collected, the maintenance staff initializes the number of stored banknotes 206 and reject boxes 205 on the scrutiny screen 500. (Japanese Unexamined Patent Application Publication No. 2009-295132).
  • the conventional cash processing apparatus does not output the reason for the rejection even if the reject banknotes are accumulated in the reject warehouse. For this reason, even if a banknote rejection resulting from the equipment state occurs, the maintenance staff cannot know the situation, which may cause a problem that appropriate measures such as repair of the apparatus and cleaning of the apparatus cannot be performed.
  • the cash processing apparatus of the present invention includes at least a reject storage unit that stores a medium in an abnormal state and performs a predetermined cash process.
  • the cash One or more state sensors for detecting the state of the medium conveyed in the processing apparatus; and (2) a rejection factor indicating an abnormal state based on detection data of the one or more state sensors is obtained for each medium.
  • Storage means for storing information including reject factors for each medium stored in the reject storage section; and (3) reject factors for each medium stored in the reject storage section stored in the storage means at the time of examination. (4) By the output control of the control means, the scrutiny information including the rejection factor of each medium stored in the reject storage unit is output.
  • a cash handling apparatus characterized in that it comprises an output unit that.
  • the reason for rejecting the rejected banknote can be output at the time of scrutiny.
  • Embodiment illustrates the case where this invention is applied to the automatic cash processing apparatus (ATM) provided in the financial institution etc., for example.
  • ATM automatic cash processing apparatus
  • FIG. 1 is a block diagram showing the configuration of the control system of the cash processing apparatus 100A according to the first embodiment.
  • the arrangement of components of the cash processing apparatus 100A according to the first embodiment and the configuration of the internal mechanism may be the same as or correspond to those of the conventional cash processing apparatus 900 shown in FIGS. . Therefore, also in 1st Embodiment, it demonstrates using FIG.3 and FIG.4.
  • a cash processing apparatus 100A includes a display unit 101, an input unit 102, a card reader 103, a receipt printer 104, a control unit 105, a customer service unit 201, a recognition unit 202, a temporary storage unit 203, It has a transport unit 204, a reject box 205, and a banknote box 206.
  • the display unit 101 Under the control of the control unit, the display unit 101 displays a processing selection screen, a transaction screen, a scrutiny screen, etc. for a customer, a maintenance person, etc., information related to a transaction entered by a customer, or information entered by a maintenance person (For example, displaying a screen including the determined number and amount of money for each denomination during maintenance) and management data of the control unit 105 (for example, the number and amount of money for each denomination on the scrutiny screen) It is.
  • the display unit 101 is included in output means.
  • the input unit 102 is used by a customer, a maintenance person, or the like to select a function or input necessary information, and gives the input information to the control unit 105.
  • the display unit 101 and the input unit 102 may use a touch panel type operation display unit in which a touch panel is arranged on the surface of a display screen such as an LCD.
  • a plurality of display units 101 and input units 102 may be provided separately for customer-specific and maintenance-person-specific ones.
  • the card reader 103 reads data stored in a card (for example, a magnetic card or an IC card) input by a customer, and gives the read data to the control unit 105.
  • a passbook data reading unit for reading passbook data of a financial institution or the like may be provided.
  • the receipt printer 104 prints data related to transaction processing results and data related to scrutiny on a medium under the control of the control unit 105, and discharges the printed medium as a receipt.
  • the customer service section 201 is a depositing section that takes in banknotes related to depositing and a withdrawal section that discharges banknotes pertaining to withdrawal.
  • a bucket type having a storage unit (bucket) for storing banknotes and an openable / closable body can be used.
  • the customer service unit 201 opens the opening / closing body, accepts the inserted banknotes, and then closes the opening / closing body.
  • the customer service unit 201 sends out the inserted banknotes one by one to the transport unit 204.
  • the customer service unit 201 opens the opening / closing body. Thereby, receipt of the banknote by a customer is enabled.
  • the temporary storage unit 203 receives the control of the control unit 105 and temporarily accumulates deposited banknotes and banknotes to be withdrawn.
  • the temporary storage unit 203 is for temporarily retracting banknotes, and a plurality of temporary storage units 203 may be provided as necessary.
  • the transport unit 204 is controlled by the control unit 105 to transport bills among the customer service unit 201, the recognition unit 202, the temporary storage unit 203, the reject store 205, and the banknote store 206.
  • the reject box 205 is a reject storage unit that stores rejected banknotes. That is, the rejection store
  • the banknote bank 206 is a banknote cassette for collecting banknotes of denominations set in advance for each denomination. As shown in FIG. 4, the banknote bank 206 includes a plurality of banknote cassettes for each denomination. The number of banknote cassettes is not particularly limited. Each banknote cassette in the banknote bank 206 accumulates banknotes from the transport unit 204 one by one. Various types of banknote cassettes in the banknote store 206 can be widely applied. Specifically, a deposit-only cassette, a withdrawal-dedicated cassette, or a reflux-type cassette that has a banknote accumulation function and a separation function and discharges stored banknotes for withdrawal can be used as the banknote cassette. Note that the deposit-only cassette may accumulate banknotes of a plurality of denominations.
  • the recognition unit 202 performs discrimination of banknotes conveyed by the conveyance unit 204.
  • the recognizing unit 202 recognizes the state of a bill that passes through, and determines the authenticity of the bill (determination of a genuine note, a counterfeit ticket, etc.), correctness determination (stained ticket, damaged ticket, damaged ticket, outer shape abnormal ticket, folded ticket, etc.) Or the determination of the correct ticket), denomination determination, counting processing, etc.
  • the recognition unit 202 is included in the recognition unit.
  • the recognition unit 202 performs normality determination and rejection determination.
  • Rejection determination includes, for example, a counterfeit ticket, a damaged ticket, a damaged ticket, a damaged ticket, an externally abnormal ticket, a folded ticket, a banknote tilted with respect to the transport direction (hereinafter referred to as skew), and the recognition unit 202.
  • the normality determination means that the recognition unit 202 determines that, for example, a genuine note or a banknote state is not the above-mentioned fouled ticket or the like, a state that is not a skew, or the like.
  • the recognition part 202 is good also as what respond
  • the recognition unit 202 includes a state sensor group 21, a determination unit 22, and a determination data notification unit 23 as illustrated in FIG.
  • the state sensor group 21 is a sensor group that senses the state of bills passing through.
  • the state sensor group 21 can be, for example, an image sensor that takes an image of a passing banknote, a sensor that senses the thickness or size of a passing banknote, and the like.
  • the state sensor group 21 gives the sensed data to the determination unit 22.
  • the determination unit 22 has preset inspection items for performing the rejection determination, and determines the authenticity determination and the banknote state based on the inspection items and the sensing data from the state sensor group 21.
  • the recognition method of a banknote state can utilize the technique currently utilized with discrimination apparatuses, such as conventional ATM.
  • the determination unit 22 applies a method of determining the presence / absence of stains, graffiti, breakage, or the like based on the image of the banknote imaged by the image sensor, or specifying the position of the stain, graffiti, breakage, etc. be able to.
  • the appraisal unit 2 evaluates the ratio of the soiling or the degree of the soiling (for example, brightness) in the entire banknote range or a specific area of the banknote.
  • the determination unit 22 determines a stain ticket or a correct ticket by comparing a determination level value (for example, a threshold value such as a stain level value) set for an inspection item with an evaluation level value based on sensing data.
  • a determination level value for example, a threshold value such as a stain level value
  • the determination unit 22 determines whether the inclination of the banknote to be conveyed (that is, the inclination of the banknote edge with respect to a line perpendicular to the conveyance direction on the imaging screen) based on the image of the banknote imaged by the image sensor. When the banknote is tilted beyond the discrimination level value set in step 1, it is determined that the banknote is skewed. Further, the determination unit 22 determines that a plurality of banknotes are conveyed while being overlapped when the sensing data regarding the thickness of the banknotes exceeds the determination level value. Further, the determination unit 22 determines that a plurality of banknotes are overlapped and conveyed based on the image of the banknote imaged by the image sensor when the size of the banknote exceeds the determination level value.
  • the inspection items used by the determination unit 22 may be stored in the storage unit included in the recognition unit 202 or stored in the storage unit 15 of the control unit 105 and read from the control unit 105 as necessary. Alternatively, it may be acquired from a management device (for example, a management server such as a financial institution) through a network.
  • a management device for example, a management server such as a financial institution
  • the determination data notification unit 23 gives the determination result (data) of the determination unit 22 to the control unit 105.
  • the determination result notified by the determination data notification unit 23 includes a recognition result including a denomination of a bill to be passed, authenticity (genuine bill, counterfeit ticket), and a bill state, and also reject factor data in the case of reject determination.
  • the determination result is not limited to the above, and may include count data such as the number and amount of money for each denomination, discrimination time, discrimination identification information for identifying different discrimination processes, and the like.
  • rejection factor refers to the reason for the rejection determination factor.
  • Reject factors can be broadly divided into banknote-state reject factors and device-state reject factors.
  • the reject factor in the banknote state can be, for example, a stain, a tear, a break, a graffiti, etc.
  • the rejection factor of the equipment state is a factor related to the influence of a mechanical malfunction constituting the cash processing apparatus 100A, dirt in the apparatus, apparatus failure, or the like. For example, there are skew anomalies, image anomalies based on dirt on the lens of the image sensor, thickness anomalies, security anomalies, size anomalies, and the like.
  • the control unit 105 manages various functions of the cash processing apparatus 100A.
  • the control unit 105 includes, for example, a CPU, ROM, RAM, EEPROM, an input / output interface unit, and the like.
  • the control unit 105 realizes the function of the cash processing apparatus 100A by executing a processing program stored in the ROM by the CPU.
  • the processing program can be constructed by installation, and even in that case, the processing program can be functionally shown in FIG.
  • the control unit 105 is included in the control means.
  • the control unit 105 includes a transaction processing unit 11, a determination data acquisition unit 12, a conveyance control unit 13, a scrutiny processing unit 14, and a storage unit 15 as a storage unit.
  • the transaction processing unit 11 performs processing related to a deposit transaction and a withdrawal transaction in the cash processing apparatus 100A.
  • the withdrawal transaction is a transaction for paying cash to the customer, and includes, for example, a withdrawal transaction.
  • the deposit transaction is a transaction for depositing cash received from a customer, such as a deposit transaction or a transfer transaction.
  • the transaction processing unit 11 receives the input information of the transaction type desired by the customer via the input unit 102, the transaction processing unit 11 executes the transaction process according to the procedure according to the transaction type, and communicates with the center via the communication unit (not shown). Exchange transaction information between them to complete the transaction. Further, the transaction processing unit 11 stores transaction information regarding various completed transactions in the storage unit 15.
  • the determination data acquisition unit 12 acquires determination data from the recognition unit 202. For example, banknotes are identified by the recognition unit 202 during a deposit transaction or a withdrawal transaction. The determination data acquisition unit 12 acquires determination data related to discrimination from the recognition unit 202. The determination data acquisition unit 12 stores the acquired determination data in the storage unit 15 in the control unit 105.
  • the conveyance control unit 13 performs conveyance control of banknotes related to deposit or withdrawal according to the determination data of the recognition unit 202 acquired by the determination data acquisition unit 12.
  • the transport control unit 13 temporarily retracts the bill to the temporary storage unit 203.
  • the transport control unit 13 transports the medium from the temporary storage unit 203 to the customer service unit 201.
  • the transport control unit 13 transports the bill from the temporary storage unit 203 to the bill storage 206 that stores the denomination of the bill.
  • the transport control unit 13 transports the bill from the temporary storage unit 203 to the reject box 205.
  • the transport control unit 13 feeds the denomination and the number of bills related to withdrawal one by one from the banknote bank 206 and transports them to the recognition unit 202.
  • the transport control unit 13 transports the bill to the customer service unit 201.
  • the transport control unit 13 transports the banknote to the temporary storage unit 203.
  • the conveyance control part 13 conveys the banknote accommodated in the temporary storage part 203 to the rejection store
  • the scrutinization processing unit 14 displays a scrutiny screen on the display unit 101 when the information for selecting the scrutiny processing is given through the input unit 102 by the maintenance person operation, and by the operation of the maintenance person through the input unit 102. A predetermined scrutiny process is executed.
  • the storage unit 15 stores a processing program of the control unit 105, data necessary for processing, banknote number data of each banknote cassette in the banknote bank 206, banknote number data of the reject box 205, and the like.
  • FIG. 8 is a flowchart showing a process related to the deposit transaction of the cash processing apparatus 100A according to the first embodiment.
  • the customer operates the input unit 102 to select a deposit transaction from the menu screen displayed on the display unit 101, and the customer's card is inserted.
  • the inserted card is given to card reader 103, and the card data stored in the card is read by card reader 103.
  • the read card data is given to the control unit 105 (S101).
  • the control unit 105 causes the display unit 101 to display an input processing screen that allows an input of a personal identification number or the like in order to acquire information necessary for the deposit transaction (S102). Thereby, for example, input information such as a password for the card is acquired (S103), and the control unit 105 performs an authentication process.
  • the opening / closing body of the customer service unit 201 is opened, and banknotes related to the deposit are inserted into the customer service unit 201.
  • the customer service unit 201 closes the opening / closing body.
  • the conveyance part 204 drives under control of the control part 105, and the banknote thrown into the customer service part 201 is conveyed one by one to the recognition part 202 (S104).
  • the recognition unit 202 When the banknote is given to the recognition unit 202, the recognition unit 202 performs discrimination such as denomination determination, authenticity determination, and banknote state determination of the conveyed banknote (S105). Moreover, the banknote discriminated by the recognition part 202 is conveyed to the temporary storage part 203 (S106).
  • the identification of banknotes by the recognition unit 202 is performed for all banknotes inserted into the customer service unit 201. For this reason, the processes of S104 to S107 are repeated until all the inserted banknotes are identified (S107).
  • the banknotes are identified by the recognition unit 202 one by one.
  • the recognizing unit 202 notifies the control unit 105 of determination data as a discrimination result of the inserted bill.
  • the determination data from the recognition unit 202 is given to the control unit 105, the notified determination data is stored in the storage unit 15 of the control unit 105 (S108).
  • the judgment data of all banknotes is notified to the control unit 105 after the discrimination of all inserted banknotes is completed, but each time the discrimination of banknotes is completed.
  • the determination data may be notified to the control unit 105.
  • the recognition unit 202 counts the inserted bills, and the control unit 105 is also notified of data relating to the number and amount of bills.
  • FIG. 9 is a configuration diagram illustrating a configuration of determination data notified by the recognition unit 202 according to the first embodiment.
  • the determination data includes “No.” indicating the serial number related to the discrimination, “Denomination” indicating the denomination of each bill, “Recognition result”, and “Reject factor”.
  • the “recognition result” includes the authenticity determination result determined by the recognition unit 202 and the banknote state result (results of fouling, tearing, graffiti, etc.). Specifically, data indicating a genuine note, a forged ticket, a non-banknote, or the like is notified as the authenticity determination result. Moreover, the normal data which shows that a banknote state is favorable, the abnormal data which shows the damage etc. which show that a banknote state is unsatisfactory are notified as a banknote state result.
  • the “reject factor” includes the reject factor determined by the recognition unit 202 when the recognition unit 202 determines rejection. Therefore, when the determination is not rejected (that is, when the determination is normal), data indicating “reject factor: none” is notified, such as “No. 1” in FIG. On the other hand, as shown in “No. 4” in FIG. 9, when the rejection determination is made, data indicating “reject factor: skew” is notified. The actual determination data is notified of an identification number indicating the contents of “denomination”, “recognition result”, and “reject factor”.
  • a display screen including the total amount of inserted banknotes notified from the recognition unit 202 is displayed on the display unit 101 under the control of the control unit 105 (S109).
  • the control unit 105 performs a payment transaction of the input amount with the center (S110).
  • the control unit 105 performs conveyance control of the banknotes stored in the temporary storage unit 203 based on the determination data from the recognition unit 202 (S111).
  • control unit 105 refers to the “recognition result” of the determination data illustrated in FIG. 9, and when the “recognition result” is a non-banknote / counterfeit ticket, conveys the medium from the temporary storage unit 203 to the customer service unit 201. Further, when the “recognition result” is a genuine note and the bill state is normal (for example, “normal” in FIG. 9), the bill is conveyed from the temporary storage unit 203 to the bill storage 206 that stores the denomination of the bill. Furthermore, when the “recognition result” is a genuine note and the banknote state is abnormal (for example, “damage” in FIG. 9), the banknote is conveyed from the temporary storage unit 203 to the reject box 205.
  • control part 105 memorize
  • the control part 105 has memorize
  • FIG. 10 is a configuration diagram showing the configuration of the number-of-banknotes data in the reject store 205 stored by the control unit 105 according to the first embodiment.
  • the number data of banknotes in the reject store 205 indicates that “No.” (for example, the smaller “No.” indicating the order of stacking in the reject store 205 has been stored in the reject store 205 old. ), “Denomination” indicating the denomination of the banknotes accumulated in the reject store 205, “recognition result” and “reject factor” of the judgment data of the banknotes stored in the reject store 205.
  • the denomination of the banknote stored in the reject box 205 is “denomination: 1000 (yen voucher)”, and the recognition result of the banknote determination data and the rejection factor are “Recognition result: genuine note / damage” and “reject factor: skew”.
  • the reason that the banknote stored in the reject box 205 is rejected is “skew” which is a rejection factor of the device state.
  • banknote number data in the reject box 205 is not limited to the items shown in FIG. 10, and may include other items.
  • the time of discrimination by the recognition unit 202 may be included.
  • FIG. 11 is a flowchart showing the operation of the scrutiny process in the cash processing apparatus 100A according to the first embodiment.
  • the maintenance person regularly inspects the banknotes stored in the banknote bank 205 and the reject bank 206 of the cash processing apparatus 100A to collect the banknotes.
  • the maintenance person uses the input unit 102 to select a review (for example, a review button on the menu screen) from the menu screen displayed on the display unit 101 (S201).
  • a review for example, a review button on the menu screen
  • the banknote number data of each banknote cassette 206 and reject bank 205 of the storage unit 15 are read (S202), and a scrutiny screen is displayed on the display unit 101 (S203).
  • the start of the scrutiny process is not limited to selecting the scrutinize button from the menu screen.
  • a scrutiny screen may be displayed on the display unit 101 by using a press of, etc. as a trigger.
  • FIG. 12 is a screen diagram illustrating an example of a scrutiny screen according to the first embodiment.
  • the scrutinization screen 1000 in FIG. 12 is a denomination number display unit 501 that displays the number and amount of each denomination in the cash processing apparatus 100A, and each banknote cassette (indicated as “CST” in FIG. 12).
  • a cassette number display section 502 for displaying the denomination and the number of coins, a “scrutinize” button 503 for determining the number of denominations, a “reject (RJ) factor” button 1005 for displaying a reject factor, and a “return” button 504 Have
  • the scrutiny screen 1000 in FIG. 12 is characterized by having an “RJ factor” button 1005.
  • determination data notified from the recognition unit 202 after discrimination by the recognition unit 202 is used by the control unit 105 to determine a banknote transport destination after discrimination. Therefore, if the determination data includes a “recognition result” indicating a rejection determination or a normal determination, the control unit can perform the conveyance control, which is sufficient.
  • the rejection factor is a rejection factor of the equipment state, it is necessary to have a maintenance person perform maintenance such as cleaning and inspection in the apparatus. Therefore, in the first embodiment, the scrutiny screen 1000 in FIG. 12 has an “RJ factor” button 1005 in order to make the maintenance factor recognize the reject factor during the scrutiny.
  • the control unit 105 stores it in the storage unit 15.
  • the banknote number data of the reject box 205 is read, and the created reject factor screen (see FIG. 13) is displayed on the display unit 101 based on the banknote number data of the reject box 205 (S205).
  • FIG. 13 is a screen diagram illustrating a screen example of the reject factor screen 1100 according to the first embodiment.
  • the reject factor screen 1100 according to the first embodiment includes a reject factor display unit 1101 and a “return” button 1102.
  • the reject factor display unit 1101 is based on the banknote number data of the reject box 205, and is associated with “No.”, “denomination”, “recognition result”, and “reject factor” as shown in FIG. ing.
  • the denominations of “No. 1” and “No. 2” are “1000 (yen voucher)” and “10000 (yen voucher)”, respectively.
  • the factor is “skew”. That is, the maintenance person can recognize that many “skews” occur regardless of the denomination. From this, there is a possibility that a mechanical failure (for example, a failure of the conveyance roller in the conveyance path, etc.) has occurred in the conveyance unit 4 that conveys the banknote to the recognition unit 202, and the maintenance person can Maintenance such as inspection and cleaning for the presence or absence of a failure on the conveyance path can be performed.
  • the rejection factor is continuously polluted regardless of the denomination. In such a case, it is determined that the rejection factor is “image (abnormal)”, and the maintenance person can clean the lens of the image sensor.
  • the banknote number data of the reject box 205 includes “time” as an item, the item “time” is also displayed in the reject factor display unit 1101 of FIG. The maintenance person can recognize the occurrence of the rejection factor.
  • the scrutiny screen 1000 is displayed on the display unit 101. It is displayed (S203).
  • the maintenance person collects banknotes from each banknote cassette in the banknote bank 206.
  • “0” is input in the number field of the number of banknotes for each banknote cassette by the maintenance person operation through the input unit 102 as in the conventional case (S207).
  • the control unit 105 sets the number of banknotes in the banknote cassette 206 and the number of banknotes in the reject box 205 to “0”. Initialization is performed (S209).
  • the recognition unit 202 notifies the control unit 105 of determination data including a rejection factor, and the control unit 105 rejects the rejection factor.
  • a scrutiny screen including a rejection factor can be displayed during scrutiny.
  • the maintenance person can confirm the rejection factor of the rejected banknote, the necessary inspection and repair procedures can be performed based on the experience of the maintenance person. Thereby, the operating rate of the apparatus can be kept high.
  • the second embodiment exemplifies a case where the present invention is applied to, for example, an automatic cash processing apparatus (ATM) provided in a financial institution or the like.
  • ATM automatic cash processing apparatus
  • the cash processing apparatus 100B according to the second embodiment differs from the cash processing apparatus 100A of the first embodiment in the function of the control unit, and the other components are the first.
  • the same or corresponding components as those in the first embodiment can be used.
  • FIG. 14 is a configuration diagram showing the configuration of the control system of the cash processing apparatus 100B according to the second embodiment.
  • the cash processing apparatus 100B includes a display unit 101, an input unit 102, a card reader 103, a receipt printer 104, a control unit 305, a customer service unit 201, a recognition unit 202, a temporary storage unit 203, It has a transport unit 204, a reject box 205, and a banknote box 206.
  • the same or corresponding components as those of the cash processing apparatus 100A of FIG. 1 according to the first embodiment are denoted by the same reference numerals. .
  • the control unit 305 performs transaction processing and conveyance control, as well as the control unit 105 of the first embodiment, and acquires and stores determination data including a rejection factor from the recognition unit 202.
  • the control unit 305 includes, for example, a CPU, a ROM, a RAM, an EEPROM, an input / output interface unit, and the like.
  • the control unit 305 realizes the function of the cash processing apparatus 100 ⁇ / b> B when the CPU executes a processing program stored in the ROM. It should be noted that the processing program can be constructed by installation, and even in that case, it can be functionally shown in FIG.
  • the control unit 305 includes a transaction processing unit 11, a determination data acquisition unit 12, a transport control unit 13, and a storage unit 15 as in the first embodiment. Furthermore, the control unit 305 includes a scrutiny processing unit 31 instead of the scrutiny processing unit 14 according to the first embodiment, and further includes a reject factor analysis data storage unit 32.
  • the scrutinization processing unit 31 displays a scrutiny screen on the display unit 101 when the information for selecting the scrutiny processing is given via the input unit 102 by the maintenance person operation, and the input unit A predetermined scrutiny process is executed by the operation of the maintenance person via 102. Further, the scrutiny processing unit 31 includes a rejection factor analysis unit 311 and displays the rejection factor screen including the rejection factor analysis result by the rejection factor analysis unit 311 on the display unit 101.
  • the rejection factor analysis unit 311 analyzes the rejection rate for each rejection factor based on the banknote number data of each banknote cassette in the banknote bank 206 and the banknote number data of the rejection box 205.
  • the reject factor analysis data analyzed by the reject factor analysis unit 311 is stored in the reject factor analysis data storage unit 32.
  • the reject factor analysis unit 311 compares the reject rate for each reject factor at the time of the current scrutiny with a corresponding reference reject rate, which will be described later, and the reject rate this time is the reference reject rate. If it exceeds, highlight the data to alert the maintenance personnel.
  • a highlighting method for example, a method of changing a display color such as red or blue, enlarging a display font of data, adding an underline, blinking data, or combining them Can be used.
  • FIG. 15 is a configuration diagram showing a configuration of reject factor analysis data analyzed by the reject factor analyzing unit 311 according to the second embodiment.
  • the reject factor analysis data according to the second embodiment includes “denomination”, “number of processed sheets”, “reject factor”, “number of sheets” indicating the number of rejected banknotes, and “reject rate (%)”. And “reference rejection rate (%)” as items.
  • “Denomination” indicates the denomination of the banknote. For example, in the case of Japanese yen, it is classified as “1000 (yen ticket)”, “5000 (yen ticket)”, “10000 (yen ticket)”, and the like. Of course, it is possible to deal with the case of foreign currency, and the denomination can be defined as appropriate.
  • the number of processed sheets is the number of banknotes stored in each banknote cassette and reject bank 205 of the banknote bank 206.
  • the “number of processed sheets” is the number of banknotes stored in each banknote cassette and reject box 205 after the previous scrutiny process.
  • “Reject factor” indicates a reject factor determined by the recognition unit 202.
  • “Reject factors” are exemplified as “skew (abnormal)”, “image (abnormal)”, “thickness (abnormal)”, “security (abnormal)”, and “size (abnormal)”, but are not limited thereto. Is not to be done.
  • the number of rejected banknotes is stored for each rejection factor based on the determination data from the recognition unit 202.
  • reject factor analysis data analyzed by the reject factor analyzing unit 311 is stored.
  • the “reference rejection rate” is a reference value for comparison with the “rejection rate” obtained by the rejection factor analysis unit 311.
  • the “reference rejection rate” may be a reference value for evaluating the rejection rate.
  • the “reference rejection rate” a numerical value set according to a rejection factor that may occur in a country, currency, district, or the like can be used.
  • the “reference rejection rate” may be a preset reference value.
  • the “reference rejection rate” may be a reference value that can be updated by the center terminal through a network or the like.
  • the “reference rejection rate” may be the rejection rate obtained by the rejection factor analysis unit 311 last time, or statistical processing is performed using the rejection rate obtained before the previous time, and the values after the statistical processing are sequentially obtained. It may be updated.
  • the rejection factor analysis unit 311 can obtain the rejection rate for each rejection factor based on the number of processings for each denomination and the number of rejections for each rejection factor.
  • FIG. 15 illustrates a case where the rejection factor analysis unit 311 obtains a rejection rate for each rejection factor by distinguishing each denomination. However, the rejection factor analysis unit 311 may obtain the rejection rate for each rejection factor without distinguishing between the denominations.
  • the reject factor analysis data storage unit 32 stores the reject factor analysis data (see FIG. 15) analyzed by the reject analysis factor analysis unit 311.
  • the scrutiny processing unit 31 displays a reject factor screen including the reject factor analysis result
  • the scrutiny processing unit 31 reads out the reject factor analysis data.
  • the reject factor analysis data storage unit 32 is included in the reference value storage means.
  • FIG. 16 is a flowchart showing the operation of the scrutiny process in the cash processing apparatus 100B according to the second embodiment.
  • processes that are the same as or correspond to the processes according to the first embodiment are denoted by the same reference numerals.
  • the control unit 305 displays a scrutiny screen on the display unit 101 (S201 to S203).
  • the scrutiny screen displayed on the display unit 101 in S203 can be the same screen as the scrutinization screen 1000 of FIG. 12 according to the first embodiment.
  • the reject factor analysis unit 311 reads the reject factor analysis data in the reject factor analysis data storage unit 32, and compares the reject rate for each denomination of each denomination with the corresponding reference reject rate (S301).
  • the rejection factor analysis unit 311 of the scrutiny processing unit 31 highlights the rejection rate for each rejection factor that exceeds the reference rejection rate (S302), and the scrutiny processing unit 31 stores the banknote number data in the rejection store 205 and A reject factor screen based on the reject factor analysis data in the reject factor analysis data storage unit 32 is displayed on the display unit 101 (S303).
  • FIG. 17 is a screen diagram illustrating a screen example of the reject factor screen 1400 according to the second embodiment.
  • a reject factor screen 1400 according to the second embodiment includes a reject factor display unit 1101, a reject factor analysis data display unit 1402, and a “return” button 1102.
  • the reject factor display unit 1101 is based on the banknote number data of the reject box 205, and corresponds to “No.”, “Denomination”, “Recognition result”, and “Reject factor”. It is attached.
  • the reject factor analysis data display unit 1402 is based on the reject factor analysis data, and includes “denomination”, “number of processed sheets”, “reject factor”, “number of sheets”, “reject rate (%)”, “reference reject rate”. (%) ”Is associated.
  • the rejection rate of “reject factor: skew” of “denomination: 1000 (yen voucher)” is “4.0”.
  • the “reference rejection rate: 3.5” is exceeded.
  • the rejection factor analysis unit 311 changes the display of the “reject factor: skew” rejection rate of “4.0” to “4.0” as the display color such as red. Highlight. This can prompt the maintenance person to call attention.
  • reject factor analysis data display unit 1402 in FIG. 17 illustrates the case of displaying data of all items of the reject factor analysis data, but only a part of the item data of the reject factor analysis data is displayed. Also good.
  • the scrutiny screen 1000 is displayed on the display unit 101. It is displayed (S203).
  • the maintenance person collects banknotes from each banknote cassette in the banknote bank 206.
  • “0” is input in the number field of the number of banknotes for each banknote cassette by the maintenance person operation through the input unit 102 as in the conventional case (S207).
  • the control unit 305 sets the number of banknotes in each banknote cassette in the banknote bank 206 and the number of banknotes in the reject box 205 to “0”. Initialization is performed (S209).
  • the recognition unit 202 is described as detecting a rejection factor, but based on sensing data from other sensors mounted in the cash processing apparatus.
  • the control unit may be able to detect the rejection factor.
  • a controller that detects a failure in conveyance based on a sensor provided in the conveyance unit, a sensor that detects feeding out of a banknote from a banknote cassette or a customer service unit, etc., may cause the control unit to reject the device state.
  • the factor may be detected.
  • C-2 In each of the above-described embodiments, the case where the control unit displays the rejection factor screen on the display unit 101 is exemplified.
  • a rejection factor is set.
  • the included data and screen information may be given to the center terminal 500, and the rejection factor screen may be displayed on the display unit of the center terminal 500. That is, even when remotely managing the states of a plurality of cash processing apparatuses 100-1 to 100-N, communication data including rejection factors is given to the center terminal 500, and the rejection factors of the cash processing apparatuses are recognized remotely. You may be able to do it.
  • This remote management for example, when remotely managing a plurality of cash processing devices in a certain store, or remotely managing cash processing devices for each area including a plurality of stores, remotely manages the cash processing devices of all stores. Can be widely applied to cases.
  • the storage destination of the reject factor analysis data has been described as being stored in the storage unit of the control unit of the cash processing apparatus, but the cash processing apparatus is generally connected to a network.
  • a monitoring center may be provided in the system and stored in a terminal of the monitoring center to perform statistical processing.
  • the reject factor screen is displayed when the “RJ (Reject) factor” button 1005 on the scrutiny screen 1000 is pressed.
  • the reject factor screen may be displayed in the scrutiny screen 1000. That is, the rejection factor screen is not limited to being displayed on the display unit as another screen, and may be displayed from the beginning on the examination screen.

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  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

 La présente invention concerne un dispositif de manipulation d'argent liquide, destiné à effectuer une opération de manipulation d'argent liquide prescrite et ayant au moins une unité de stockage de rejet, destinée à stocker des supports d'état anormal, le dispositif étant doté : d'un capteur ou d'une pluralité de capteurs d'état destinés à détecter l'état de supports transportés dans le dispositif de manipulation d'argent liquide ; un moyen de mémoire qui, en fonction des données de détection provenant du capteur d'état, capture pour chaque support un déclencheur de rejet qui indique un état anormal et sauvegarde dans la mémoire des informations comprenant le déclencheur de rejet de chaque support stocké dans l'unité de stockage de rejet ; un moyen de commande qui, pendant le balayage, effectue une commande de sortie d'informations de balayage comprenant le déclencheur de rejet de chaque support stocké dans l'unité de stockage de rejet ; et un moyen de sortie qui délivre en sortie des informations de balayage comprenant le déclencheur de rejet de chaque support stocké dans l'unité de stockage de rejet. De cette manière, les déclencheurs de rejet des billets rejetés peuvent être délivrés en sortie pendant le balayage.
PCT/JP2014/060207 2013-08-28 2014-04-08 Dispositif de manipulation d'argent liquide WO2015029487A1 (fr)

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JP2013177079A JP6136766B2 (ja) 2013-08-28 2013-08-28 現金処理装置

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JP2018022202A (ja) * 2016-08-01 2018-02-08 東芝テック株式会社 釣銭機管理装置及びそのプログラム
JP6806571B2 (ja) * 2017-01-16 2021-01-06 グローリー株式会社 有価媒体処理装置、有価媒体処理システム、及び、有価媒体処理装置のエラー解除監視方法

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JP4453153B2 (ja) * 2000-03-16 2010-04-21 沖電気工業株式会社 紙幣自動入出金装置
JP4418207B2 (ja) * 2003-10-28 2010-02-17 日立オムロンターミナルソリューションズ株式会社 紙幣取扱装置
JP2009116669A (ja) * 2007-11-07 2009-05-28 Hitachi Omron Terminal Solutions Corp 紙葉類取引装置及びそれに使用される紙葉類取扱ユニット及び障害情報参照方法
WO2009118857A1 (fr) * 2008-03-27 2009-10-01 グローリー株式会社 Appareil servant à manipuler des billets de banque
JP5198556B2 (ja) * 2008-03-31 2013-05-15 グローリー株式会社 紙幣処理装置

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JPH1031777A (ja) * 1996-07-15 1998-02-03 Oki Electric Ind Co Ltd 自動取引装置監視システム
JP2009026193A (ja) * 2007-07-23 2009-02-05 Oki Electric Ind Co Ltd 自動取引装置

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