WO2014131185A1 - Procédé et appareil d'alerte maintenance de véhicule - Google Patents

Procédé et appareil d'alerte maintenance de véhicule Download PDF

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Publication number
WO2014131185A1
WO2014131185A1 PCT/CN2013/072019 CN2013072019W WO2014131185A1 WO 2014131185 A1 WO2014131185 A1 WO 2014131185A1 CN 2013072019 W CN2013072019 W CN 2013072019W WO 2014131185 A1 WO2014131185 A1 WO 2014131185A1
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WO
WIPO (PCT)
Prior art keywords
vehicle
dealer
maintenance
time
reservation
Prior art date
Application number
PCT/CN2013/072019
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English (en)
Chinese (zh)
Inventor
庞厚钧
蔡丽丽
Original Assignee
观致汽车有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 观致汽车有限公司 filed Critical 观致汽车有限公司
Priority to PCT/CN2013/072019 priority Critical patent/WO2014131185A1/fr
Priority to CN201380001378.7A priority patent/CN103703479A/zh
Priority to TW102141892A priority patent/TWI522255B/zh
Publication of WO2014131185A1 publication Critical patent/WO2014131185A1/fr

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/006—Indicating maintenance

Definitions

  • the invention relates to a vehicle maintenance reminding method and device, in particular to a cloud computing based vehicle maintenance reminding reservation method and device.
  • the maintenance reminder for the owner vehicle is notified to the owner by telephone or text message by the staff of the 4S shop.
  • the staff of the 4S shop can only judge whether the vehicle needs to be maintained by means of estimation (for example, estimating the driving kilometers of the vehicle), and then notify the owner when the maintenance is needed. In this way, not only the accuracy and timeliness of the reminder are low, but the staff of the 4S shop may also cause a forgotten reminder.
  • an object of the present invention is to provide a vehicle maintenance reminding method and apparatus, which can receive vehicle condition information of a vehicle through a server to determine whether it is necessary to remind the vehicle to perform maintenance, so that the vehicle needs When carrying out maintenance, promptly remind the owner to increase the accuracy and timeliness of the reminder.
  • the vehicle maintenance reminding method of the first embodiment of the present invention includes:
  • S2 determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer;
  • the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  • the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
  • the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.
  • the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.
  • the screening method of the "recommended dealers selected according to the geographical location information of the vehicle" includes:
  • the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
  • the screening method of the "recommended dealers selected according to the geographical location information of the vehicle" includes:
  • the recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
  • the method further includes:
  • the reservation reminder includes geographic location information of the dealer, and the method further includes:
  • the navigation path is set according to the current geographical location information of the vehicle and the geographical location information of the dealer.
  • the method further comprises:
  • the vehicle maintenance status information uploaded by the dealer terminal is received and stored, and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
  • the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.
  • the vehicle condition information includes status information of the vehicle component.
  • the method further comprises diagnosing whether the vehicle requires repair or replacement of the component based on the status information of the vehicle component, and if so, meeting the preset maintenance reminder condition.
  • the vehicle maintenance reminding device of the first embodiment of the present invention includes:
  • a receiving module configured to receive vehicle condition information uploaded by the vehicle
  • the analysis module is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer;
  • a maintenance reminder module is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  • the recommended appointment time is a preset time condition that satisfies the owner of the vehicle.
  • the service type of the recommended reservation includes a project to be cured or a repaired item or a replaced part name.
  • the dealer who recommends the appointment includes a dealer or a vehicle owner-defined dealer initially set up by the vehicle, and/or a recommended dealership selected according to the geographical location information of the vehicle.
  • the maintenance reminding module is further configured to:
  • the time required for the vehicle to arrive at the dealer is estimated, and the reserve dealer with the least time required is used as the recommended dealer.
  • the maintenance reminding module is further configured to:
  • the recommended dealers are selected based on the time required for the vehicle to arrive at the dealership and the free available appointment time for the dealer's feedback.
  • the vehicle maintenance reminding device further includes:
  • a reservation module configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and an appointment dealer;
  • the reservation reminding module is configured to set the reservation reminding time according to the reservation time, the current geographical location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminding time at the current time. At the time, an appointment reminder is sent to the vehicle.
  • the appointment reminder includes geographic location information of the dealer.
  • the vehicle maintenance reminding device further includes:
  • the information module is configured to receive and store vehicle maintenance status information uploaded by the dealer terminal, where the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current status, and a maintenance item to be performed.
  • the vehicle condition information includes: the number of kilometers traveled, and/or vehicle component error information.
  • the vehicle condition information includes status information of the vehicle component.
  • the maintenance reminding module is further configured to:
  • the preset maintenance reminding condition is met.
  • the invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.
  • FIG. 1 is a system architecture diagram of a vehicle maintenance reminding system in an embodiment of the present invention
  • FIG. 2 is a flow chart of a vehicle maintenance reminding method according to an embodiment of the present invention.
  • FIG. 3 is a block diagram of a vehicle maintenance reminding device in an embodiment of the present invention.
  • the vehicle maintenance reminding system includes a vehicle 10, a server 20 in communication with the vehicle, and a dealer terminal in communication with the server 20.
  • the vehicle 10 includes a communication module and a GPS navigation module, and the communication module can be connected to the server 20 via a wireless network (for example, a 3G wireless communication network) to upload vehicle condition information of the vehicle and receive the server 20 to issue Maintenance reminder notice, appointment reminder notice, etc.
  • the GPS navigation module may set a navigation path according to geographic location information of the vehicle and geographic location information of the dealer.
  • the vehicle condition information of the vehicle may include the number of kilometers traveled by the vehicle, and/or error information of the vehicle component, and/or status information of the vehicle component, and the like.
  • the dealer terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network, and upload reservation confirmation information, vehicle maintenance status information, service bill, and the like to the server.
  • the vehicle maintenance status information includes at least a maintenance history, or a maintenance current status, or a maintenance item to be performed.
  • the server 20 can receive and save the vehicle condition information, the reservation request, and the like uploaded by the vehicle, and can also save the reservation confirmation information, the vehicle maintenance status information, the service bill, and the like uploaded by the dealer terminal. In addition, the server 20 can also save preset maintenance reminding conditions, preset time conditions of the owner, geographical location information of the dealer, and the like. The server 20 will be specifically described below with reference to FIGS. 2 and 3.
  • the vehicle maintenance reminding method includes:
  • the vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle in real time, and/or vehicle part error information, and/or status information of the vehicle component; After the time is set, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.
  • S2 determining whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets a preset maintenance reminding condition, confirming the service time and/or the service type with the dealer;
  • the utility model is configured to send a maintenance reminder notification to the vehicle, where the maintenance reminder notification includes a time for recommending the appointment, and/or a service type of the recommended appointment, and/or a dealer who recommends the appointment.
  • the preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server.
  • the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle.
  • the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.
  • the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time.
  • the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs, then go to the dealer. The car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance.
  • the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner.
  • the preset condition of the owner is weekend, morning.
  • the recommended time for the appointment may be 10 am on Saturday.
  • the appointment suggestion may also include the type of service and details of the recommended appointment, such as maintenance items, component repairs, etc., particularly component repairs, which may also include part names that need to be repaired or replaced.
  • the error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server.
  • the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met.
  • the status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.
  • the appointment suggestion may also include a dealer who recommends the reservation
  • the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle.
  • the dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner.
  • the second is a recommended dealer screened based on the geographical location of the vehicle.
  • the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.
  • the screening methods include:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer.
  • a reservable dealer with the least amount of time required is the recommended dealer.
  • the screening method can also include:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as the center of the circle and obtain the preset range (if the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.
  • the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve service is 1 hour. , through the weighted comparison, the B dealer as a recommended dealer.
  • the owner can also fully customize the appointment request.
  • the method further includes: sending the reservation request to the dealer terminal, and receiving The reservation confirmation information fed back by the dealer terminal.
  • the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.
  • an appointment reminding time according to the reservation time, the current geographical location information of the vehicle, a preset reservation condition, and an estimated time when the vehicle arrives at the reserved dealer, and send an appointment when the current time reaches the reservation reminding time.
  • Remind to the vehicle Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be Remind this time. For example, if a vehicle is scheduled to be repaired at 9:00 on Sunday, if it is calculated at 6:00 on the same day, it will take 1 hour to drive the reserved dealer, and the preset reservation condition is 15 minutes in advance to arrive at the reserved dealer.
  • the vehicle may display the reservation reminder through a display connected to the communication module.
  • the reservation reminder may also be broadcasted through a voice device connected to the communication module.
  • the content in the reservation reminder includes geographic location information of the dealer, and the method further includes setting navigation according to the current geographical location information of the vehicle collected by the vehicle GPS navigation module and the geographical location information of the dealer included in the reservation reminder. path. In order to make the owner more convenient, fast and accurate to reach the dealer.
  • the dealer can upload the vehicle maintenance status information and/or service bill to the server through the dealer terminal.
  • the server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1).
  • the terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network.
  • the dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed.
  • the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).
  • DCS Dealer Interconnect System
  • the vehicle maintenance reminding device is the server described above, and includes:
  • the receiving module 100 is configured to receive vehicle condition information uploaded by the vehicle; wherein the vehicle condition information includes a number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component, and the like.
  • the vehicle may be connected to the server 20 through its communication module, uploading the number of kilometers traveled by the vehicle, and/or vehicle part error information, and/or status information of the vehicle component in real time; After the time is set, the communication module is connected to the server, and the vehicle condition information of the vehicle is uploaded, and the server 20 stores the vehicle condition information after receiving the vehicle condition information of the vehicle.
  • the analysis module 200 is configured to determine whether the vehicle condition information meets a preset maintenance reminding condition, and when the vehicle condition information meets the preset maintenance reminding condition, confirm the service time and/or the service type with the dealer.
  • the maintenance reminder module 300 is configured to send a maintenance reminder notification to the vehicle, the maintenance reminder notification including a time for recommending the appointment, and/or a service type for recommending the appointment, and/or a dealer recommending the appointment.
  • the preset maintenance reminding condition may be set by the manufacturer in the server when the vehicle leaves the factory; or may be set by the service dealer in the server; or may be set by the owner in the server.
  • the manufacturer can set the maintenance reminder condition in the server: the vehicle needs to be maintained every 5,000 kilometers, and the maintenance reminder is required to be sent 500 kilometers ahead of time, that is, when the server receives the vehicle, the number of kilometers traveled reaches 4500 kilometers. At that time, it can be judged that a maintenance reminder needs to be performed, and a reminder notification is sent to the vehicle.
  • the maintenance reminder condition can also be set directly to 4500 km. If the number of kilometers traveled by the vehicle does not reach 4,500 kilometers, the server may not send a maintenance reminder notification, and only continue to receive the number of kilometers traveled by the vehicle until the number of kilometers travel reaches 4,500 kilometers.
  • the maintenance reminding notice includes an appointment suggestion to remind the owner to reserve the dealer for the service, and the owner does not know that the owner will come to the vehicle for maintenance, and the corresponding service preparation is not prepared. It may result in no idle staff or maintenance machine service owners, requiring the owner to wait and wasting the owner time.
  • the owner can only make a new appointment with the dealer, or park the vehicle at the dealer until the dealer informs, then go to the dealer. The car not only wastes the owner's time, but also increases the cost of the vehicle owner's maintenance.
  • the reservation suggestion may include the time for recommending the appointment to the owner, and the time of the recommended appointment is the time to meet the preset time condition of the owner.
  • the preset condition of the owner is weekend, morning.
  • the recommended time for the appointment may be 10 am on Saturday.
  • the appointment proposal may also recommend the type and details of the service to be reserved, such as maintenance items, component repairs, etc., particularly component repairs, which may include the name of the part that needs to be repaired or replaced.
  • the error information of the vehicle components can be obtained by the sensors of the various components on the vehicle and uploaded to the server.
  • the vehicle owner can also determine whether the vehicle needs to be repaired or replaced with a remote diagnosis after obtaining the status information of the vehicle component, and if so, the preset maintenance reminding condition is met.
  • the status information of the vehicle components can also be obtained by sensors of various components on the vehicle and uploaded to the server.
  • the appointment suggestion may also include a dealer who recommends the reservation
  • the recommendation may provide two dealers for the owner to select, one of which is the dealer or the owner-defined dealer of the initial setting of the vehicle, for example, the initial setting of the vehicle is generally the owner of the vehicle.
  • the dealer, and the dealer's custom dealer is a dealer that is customized according to the owner's needs, such as the current residence of the owner, the price/performance recognized by the owner.
  • the second is a recommended dealer screened based on the geographical location of the vehicle.
  • the recommendation may also recommend only one dealer, for example, only a dealer-defined dealer.
  • the maintenance reminder module 300 can also be used to:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the server calculates the distance between the vehicle from the current geographic location to each of the dealers, and based on information such as the speed of the vehicle, the road condition, etc., predicts how much time the vehicle needs to reach each dealer.
  • a reservable dealer with the least amount of time required is the recommended dealer.
  • the maintenance reminder module 300 can also be used to:
  • Receiving current geographic location information of the vehicle specifically, acquiring geographic location information of the vehicle through a GPS navigation module on the vehicle, and transmitting the geographic location information to the server.
  • the server may use the geographic location of the vehicle as a center and obtain a preset range (eg, the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the preset range is A dealer who can serve the vehicle at a center of the vehicle's geographic location with a radius of 5 kilometers, such as the 4S shop of the vehicle, may end up with a dealer or multiple dealers.
  • the time required for the vehicle to arrive at the dealer is estimated, and the undetermined dealer is selected; specifically, the server calculates the distance between the vehicle from the current geographic location to each dealer, and Based on information such as speed and road conditions, it is estimated how long it will take for each vehicle to arrive at each dealer. And screening out the dealer whose time reaches the preset condition is a pending dealer, for example, the required time is less than 30 minutes, or the required time is less than the average required time, and the like.
  • the server obtains the idle available service time of the pending dealer from the pending dealer system, and selects the recommended dealer according to the required time. For example, the time to dealer A is 20 minutes, but the time for A dealer to reserve service is 2 days, the time to dealer B is 40 minutes, but the time for B dealer to reserve service is 1 hour. , through the weighted comparison, the B dealer as a recommended dealer.
  • the owner can also fully customize the appointment request.
  • the reservation module 400 is configured to receive a reservation request sent by the vehicle, where the reservation request includes a reservation time and a reservation dealer; wherein, after the receiving the reservation request sent by the vehicle, the method further includes: sending the reservation request to the dealer And receiving the reservation confirmation information fed back by the dealer terminal.
  • the server may also upload the suggested reservation proposal to the server 20, and the server sends the reservation proposal to the vehicle after receiving the reservation proposal of the dealer. In order for the owner to confirm and update the reservation time stored in the server after the owner confirms.
  • the reservation reminding module 500 is configured to set an appointment reminding time according to the reservation time, the current geographic location information of the vehicle, the preset reservation condition, and the estimated time when the vehicle arrives at the reserved dealer, and arrive at the reservation reminder at the current time.
  • an appointment reminder is sent to the vehicle. Specifically, it can be set at 5:00 in the morning to transfer all the appointments of the day, find the geographical location information of the corresponding vehicle and reserve the dealer; and calculate the estimated time of the corresponding vehicle to arrive at the reserved dealer to determine whether it should be Remind this time.
  • the vehicle may display the reservation reminder through a display connected to the communication module.
  • the reservation reminder may also be broadcasted through a voice device connected to the communication module.
  • the content in the reservation reminder includes geographic location information of the dealer
  • the method further includes setting navigation according to the current geographical location information of the vehicle collected by the vehicle GPS navigation module and the geographical location information of the dealer included in the reservation reminder. path. In order to make the owner more convenient, fast and accurate to reach the dealer.
  • the vehicle maintenance reminding device further includes an information module 600, and the information module is used for the vehicle maintenance state information and/or the dealer terminal through the dealer terminal after the vehicle owner sends the vehicle to the dealer for maintenance.
  • the service bill is uploaded to the server.
  • the server receives and stores the vehicle maintenance status information and/or service bill for the vehicle owner to view the vehicle maintenance status information and/or service bill through terminal 30 (see FIG. 1).
  • the terminal may be a communication terminal such as a personal computer device or a handheld mobile terminal, and may be connected to the server 20 through a wireless network or a wired network.
  • the dealer terminal is a dealer management system (DMS), and the vehicle maintenance status information includes at least one of the following: a maintenance history, a maintenance current state, and a maintenance project to be performed.
  • the dealer management system uploads vehicle maintenance status information to the server via a Dealer Interconnect System (DCS).
  • DCS Dealer Interconnect System
  • the present invention can determine whether it is necessary to remind the vehicle to the dealer to carry out maintenance by using the vehicle condition information of the vehicle, which not only effectively avoids the owner forgetting to maintain the vehicle, but also has the accuracy and timeliness of the reminder.
  • the present application can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk. , an optical disc, etc., including instructions for causing a computer device (which may be a personal computer, an information push server, or a network device, etc.) to perform the methods described in various embodiments of the present application or portions of the embodiments.
  • a computer device which may be a personal computer, an information push server, or a network device, etc.
  • the device embodiments described above are merely illustrative, wherein the modules described as separate components may or may not be physically separate, and the components displayed as modules may or may not be physical modules, ie may be located A place, or it can be distributed to multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. Those of ordinary skill in the art can understand and implement without any creative effort.
  • This application can be used in a variety of general purpose or special purpose computing system environments or configurations. For example: personal computers, information push server computers, handheld or portable devices, tablet devices, multiprocessor systems, microprocessor based systems, set-top boxes, programmable consumer electronics devices, network PCs, small computers, mainframe computers , a distributed computing environment including any of the above systems or devices, and the like.
  • the application can be described in the general context of computer-executable instructions executed by a computer, such as a program module.
  • program modules include routines, programs, objects, components, data structures, and the like that perform particular tasks or implement particular abstract data types.
  • the present application can also be practiced in distributed computing environments where tasks are performed by remote processing devices that are connected through a communication network.
  • program modules may be located in local and remote computer storage media including storage devices.

Abstract

L'invention concerne un procédé et un appareil pour une alerte maintenance de véhicule, le procédé comprenant les étapes suivantes : la réception d'informations d'état du véhicule téléchargées par un véhicule ; la détermination consistant à savoir si oui ou non les informations d'état du véhicule correspondent à un état d'alerte maintenance prédéterminé ; lorsque les informations d'état du véhicule correspondent à l'état d'alerte maintenance, la confirmation d'un délai de service et/ou d'un type de service avec un concessionnaire puis l'envoi d'une notification d'alerte maintenance au véhicule, la notification d'alerte maintenance comprenant une date de rendez-vous recommandée et/ou un type de service recommandé pour le rendez-vous et/ou un concessionnaire recommandé pour le rendez-vous. Grâce aux informations d'état du véhicule pour un véhicule, la présente invention peut déterminer si oui ou non il est nécessaire d'envoyer une alerte au véhicule pour que le conducteur emmène le véhicule chez un concessionnaire pour la maintenance dudit véhicule, ce qui permet d'empêcher efficacement que le conducteur n'oublie d'emmener le véhicule pour sa maintenance. En outre, la précision et le délai de l'alerte sont bons.
PCT/CN2013/072019 2013-02-28 2013-02-28 Procédé et appareil d'alerte maintenance de véhicule WO2014131185A1 (fr)

Priority Applications (3)

Application Number Priority Date Filing Date Title
PCT/CN2013/072019 WO2014131185A1 (fr) 2013-02-28 2013-02-28 Procédé et appareil d'alerte maintenance de véhicule
CN201380001378.7A CN103703479A (zh) 2013-02-28 2013-02-28 车辆养护提醒方法、装置
TW102141892A TWI522255B (zh) 2013-02-28 2013-11-18 車輛養護提醒方法、裝置

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PCT/CN2013/072019 WO2014131185A1 (fr) 2013-02-28 2013-02-28 Procédé et appareil d'alerte maintenance de véhicule

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WO2014131185A1 true WO2014131185A1 (fr) 2014-09-04

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TW (1) TWI522255B (fr)
WO (1) WO2014131185A1 (fr)

Cited By (5)

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CN105922952A (zh) * 2016-05-31 2016-09-07 惠州华阳通用电子有限公司 一种车辆保养提醒方法及装置
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