US8498610B2 - Method and system for transmitting an emergency call - Google Patents

Method and system for transmitting an emergency call Download PDF

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Publication number
US8498610B2
US8498610B2 US12/746,032 US74603208A US8498610B2 US 8498610 B2 US8498610 B2 US 8498610B2 US 74603208 A US74603208 A US 74603208A US 8498610 B2 US8498610 B2 US 8498610B2
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emergency call
vehicle
accident
call center
text
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US12/746,032
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US20110124311A1 (en
Inventor
Ulrich Stählin
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Continental Automotive Technologies GmbH
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Continental Teves AG and Co OHG
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Assigned to CONTINENTAL TEVES AG & CO OHG reassignment CONTINENTAL TEVES AG & CO OHG ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: STAHLIN, ULRICH
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/50—Connection management for emergency connections
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/016—Personal emergency signalling and security systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B60—VEHICLES IN GENERAL
    • B60R—VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R21/00—Arrangements or fittings on vehicles for protecting or preventing injuries to occupants or pedestrians in case of accidents or other traffic risks
    • B60R2021/0027—Post collision measures, e.g. notifying emergency services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information

Definitions

  • the present invention relates to the transmitting of an emergency call from a vehicle in an accident to an emergency call center.
  • the invention relates to a system for transmitting such an emergency call, a corresponding method and also a computer program product related thereto, a computer-readable medium and an electronic device containing the latter on board a vehicle.
  • an automatic emergency call system with the designation “eCall” in which a message to an emergency call center is automatically transmitted in the case of an accident.
  • the vehicles are equipped with electronic devices, so-called accident monitoring units.
  • the accident monitoring unit is an electronic box connected to the vehicle electrical system, to the input of which an accident sensor is connected.
  • the accident sensor can be an acceleration sensor which outputs an accident signal above a predeterminable threshold value of a negative acceleration of the vehicle which is above the negative accelerations caused by the normal braking forces of the vehicle.
  • the accident monitoring unit determines the current position of the vehicle by the connected positioning system, preferably the GPS positioning system of the vehicle navigation.
  • This information is automatically supplied in the form of an emergency call to the emergency call center which clarifies the situation and, if necessary, requests help nationally and internationally.
  • the rescue forces can act optimally.
  • manual triggering by emergency call key in the vehicle is also provided.
  • the emergency call center can establish voice contact with the passengers in the vehicle in order to obtain, for example, further information on the severity of the accident.
  • a mobile radio unit is also required which is connected to the accident monitoring unit.
  • it is possible to transmit data from other vehicle safety systems such as airbag equipment, safety belt sensor, rollover sensor, which allow conclusions about the severity of the accident event and the number of passengers.
  • EP 1 814 093 A1 which is incorporated by reference herein, discloses a generic system and method.
  • the geographic accident coordinates, together with identification data of the vehicle are transmitted in the form of a digital data message digitally from a mobile radio unit via a mobile radio network to the central call unit.
  • the SMS standard can be used, for example.
  • the data thus transmitted are processed by the central call unit to form an advisory image and provided on an access-protected Internet page which is provided with graphical map material from which it can be seen where the vehicle is located.
  • supplementary information can be transmitted by a telephone call to a local emergency call answer desk of the vehicle or by a central emergency call answer desk which informs the local rescue coordination center by a telephone call.
  • the advisory image is here interrogated via the Internet by the locally responsible local rescue coordination center after authentication at the Internet server.
  • the invention includes the method-related teaching that after the detection of an accident of the vehicle via a corresponding sensor system of an automatic accident monitoring unit in the vehicle and after determination of the associated current geographic accident coordinates of the vehicle by vehicle navigation unit, according to aspects of the invention, an emergency call is generated in a special text form which, apart from the accident coordinates determined for the vehicle is provided with the official license number of the vehicle for the purpose of dataset identification in order to forward this emergency call to the emergency call center via mobile radio channel via a suitable transmission protocol.
  • GMSS global satellite navigation systems
  • these are preferably understood to be coordinates which are output by a GPS vehicle navigation unit. It is also conceivable that instead of geographic accident coordinates, a cartographic accident position of the vehicle which is calculated by the vehicle navigation unit is directly a component of the emergency call in text form.
  • the term “cartographic accident position” is then understood to be a type of postal address such as country, town, street, house number or milestone along the freeway.
  • emergency call center is understood to be a central unit in an emergency call system which unit receives transmitted emergency calls from vehicles in accidents, operating manually or also fully automatically by means of computer technology, processes these as data and forwards them to an emergency call center for coordinating the action of rescue vehicles or directly to rescue vehicles in the vicinity of the location of the accident which thus form a mobile call center to this extent.
  • the accident station of a hospital could be a stationary rescue coordination center which is equipped with communication technology for coordinating incoming accident messages from the emergency call center logistically so that rapid aid can be provided at the accident location.
  • the advantage of the solution according to aspects of the invention consists, in particular, in that no special technical equipment must be provided by the emergency call center or the rescue coordination center in order to implement it since the emergency call is preferably produced in man-readable standardized text form.
  • the SMS standard widely used in mobile radio technology is suitable for transmitting the emergency call in the text form being the subject matter of the invention.
  • GPRS General Packet Data Service
  • UUS User-Two-User-Signaling
  • USSD Unstructured Supplementary Service Data
  • UMTS Universal Mobile Telecommunications System
  • the emergency call present in text form is converted into voice information by the emergency call center or an immediately preceding central unit in order to forward the emergency call containing the license number of the vehicle by voice channel to a responsible emergency call center or directly to rescue vehicles—depending on the system structure.
  • Such text conversion is meant to be a media conversion, that is to say the conveying, transformation or conversion of a file from one file format into another one. This applies both to the transfer of data between different media and file systems and for the transmission of data from one storage medium to another one.
  • the text data received are converted, for example, into video data or audio data which can be represented orally or orally/visually by many terminals such as, for example, mobile telephones.
  • This media conversion can also occur manually, for example, in that an operator converts the text by reading into voice which is received by microphone and forwarded. Besides that, however, it is also conceivable that the media conversion occurs fully automatically by computer by utilizing generally known text-to-speech software.
  • the cartographic accident position of the vehicle is not already being transmitted by the emergency call, but only the geographic accident coordinates, it is also possible, according to an alternative embodiment of the invention, to correlate the cartographic accident position centrally by the emergency call center.
  • the geographic accident coordinates of the vehicle which are received with the emergency call are converted by means of a digital map into a cartographic accident position comprising an address specification.
  • this alternative embodiment which opens up the possibility of allocating to the emergency call further vehicle- or keeper-specific supplementary information by means of the dataset identification in the form of the official license number of the vehicle from a central information database allocated to the emergency call center, in order to advantageously be able to plan the upcoming rescue operation better.
  • supplementary information can be, for example: vehicle type, licensed number of persons and/or vehicle color.
  • the vehicle color plays an essential role in the allocation of an emergency call to a triggering vehicle in an accident since this information provides for rapid identification at the accident location.
  • the dataset identification which is a subject matter of the invention should preferably be executed in the form of a prefix of the emergency call generated in text form. To this extent, the dataset identification can be used as identification key for the database.
  • the solution according to aspects of the invention can also be embodied as computer program product which, when it is executed on a processor of an accident monitoring unit, instructs the software of the processor to perform the associated method steps which are subject matter of the invention.
  • a computer-readable medium also belongs to the subject matter of the invention on which a computer program product described above is stored retrievably.
  • FIG. 1 shows a diagrammatic representation of a system for transmitting an emergency call from a vehicle in an accident to an emergency call center
  • FIG. 2 shows a flowchart of a method, performed by the system according to FIG. 1 , for transmitting the emergency call.
  • a vehicle 1 in an accident contains an accident monitoring unit 2 which is constructed as electronic box and is supplied with voltage via the on-board electrical system of the vehicle 1 .
  • the accident monitoring unit 2 is connected at its input to a sensor system 3 which detects the accident event.
  • the sensor system 3 is in this case constructed as acceleration sensor for detecting a negative acceleration in consequence of the abrupt stopping of the vehicle 1 by accident. Triggered by this, the accident monitoring unit 2 detects the geographic accident coordinates of the vehicle 1 .
  • the accident monitoring unit 2 is connected at its input to a vehicle navigation unit 4 .
  • the vehicle navigation unit 4 determines the geographic accident coordinates via GPS satellites 5 .
  • a mobile radio unit 6 of the vehicle 1 is connected by means of which the emergency call is transmitted in text form wirelessly by mobile radio network 7 to an emergency call center 8 .
  • the mobile radio unit 6 can also be a part of the accident monitoring unit 2 .
  • the accident monitoring unit 2 in the vehicle 1 contains electronic means for generating the emergency call after detection of an accident which is output in text form.
  • the text form of the emergency call is provided with a special dataset identification. This dataset identification corresponds to the official license number of the vehicle 1 and is used for dataset identification.
  • the official license number is prefixed before the emergency call dataset as letters and sequence of numbers, omitting blanks and special characters. This also takes into consideration the country code (D)—for example for Germany—of the vehicle 1 which specifies the country in which the vehicle 1 is licensed. This dataset identification as a whole is then placed as prefix before the emergency call generated in text form.
  • D country code
  • the emergency call is sent by SMS to the emergency call center 8 via the mobile radio network 7 .
  • the emergency call center 8 is constructed as a computer. On this computer, a text-to-speech application is installed. This is used for converting the emergency call into voice information 9 .
  • the emergency call containing the license number of the vehicle 1 is transmitted to a responsible rescue coordination center 11 by a voice channel 10 .
  • the rescue coordination center 11 subsequently coordinates the deployment of rescue vehicles 12 for the purpose of providing help at the accident location of the vehicle 1 .
  • the emergency call center 8 can also be a part of the rescue coordination center 11 .
  • the emergency call center 8 allocates in the present exemplary embodiment the received geographic accident coordinates x,y of the vehicle 1 to a cartographic accident position comprising an address specification by means of a digital map 13 implemented therein. This is subsequently transmitted by voice to the rescue coordination center 11 .
  • a central information database 14 which contains vehicle- or keeper-specific supplementary information for the emergency call such as, in particular, vehicle type, number of seats and/or vehicle color, is allocated to the emergency call center 8 .
  • This supplementary information can be appended to the emergency call by means of the dataset identification, for voice transmission to the rescue coordination center 11 .
  • the accident of the vehicle is detected via the sensor system, described above, by the accident monitoring unit of the vehicle.
  • the associated geographic accident coordinates x,y of the vehicle are determined by using the vehicle navigation implemented in the vehicle.
  • the emergency call is generated in a special text form by the accident monitoring unit in that the accident coordinates determined are linked to a dataset identification which corresponds to the official license number of the vehicle.
  • the emergency call is transmitted by mobile radio channel in this text form to the emergency call center.
  • the emergency call is evaluated in order to transmit it to a responsible rescue coordination center.
  • the rescue coordination center can also be integrated mobile in a vehicle so that the mobile radio network is also suitable for transmitting the voice information from the emergency call center to the mobile rescue coordination center.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Emergency Management (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Environmental & Geological Engineering (AREA)
  • Public Health (AREA)
  • Computer Security & Cryptography (AREA)
  • Alarm Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Traffic Control Systems (AREA)
US12/746,032 2007-12-06 2008-04-25 Method and system for transmitting an emergency call Active 2028-11-05 US8498610B2 (en)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
DE102007059025 2007-12-06
DE102007059025 2007-12-06
DE102007059025.5 2007-12-06
PCT/EP2008/055065 WO2009071338A1 (de) 2007-12-06 2008-04-25 Verfahren und system zum absetzen eines notrufs

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US20110124311A1 US20110124311A1 (en) 2011-05-26
US8498610B2 true US8498610B2 (en) 2013-07-30

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US (1) US8498610B2 (pt)
EP (1) EP2229298B1 (pt)
CN (1) CN101909950A (pt)
BR (1) BRPI0821152B1 (pt)
DE (1) DE102009017984A1 (pt)
RU (1) RU2457542C2 (pt)
WO (1) WO2009071338A1 (pt)

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Cited By (25)

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US20130338897A1 (en) * 2009-02-10 2013-12-19 Roy Schwartz Vehicle state detection
US9152609B2 (en) * 2009-02-10 2015-10-06 Roy Schwartz Vehicle state detection
US11734963B2 (en) 2013-03-12 2023-08-22 Zendrive, Inc. System and method for determining a driver in a telematic application
US11927447B2 (en) 2015-08-20 2024-03-12 Zendrive, Inc. Method for accelerometer-assisted navigation
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DE102009017984A1 (de) 2009-10-29
CN101909950A (zh) 2010-12-08
RU2010126931A (ru) 2012-01-20
EP2229298A1 (de) 2010-09-22
RU2457542C2 (ru) 2012-07-27
BRPI0821152B1 (pt) 2020-09-15
US20110124311A1 (en) 2011-05-26
BRPI0821152A2 (pt) 2015-06-16
WO2009071338A1 (de) 2009-06-11
EP2229298B1 (de) 2012-12-26

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