JP4235373B2 - 使用機器に対して施される業務をネットワークを介して依頼するための情報処理装置及びその制御方法、プログラム及び記憶媒体 - Google Patents

使用機器に対して施される業務をネットワークを介して依頼するための情報処理装置及びその制御方法、プログラム及び記憶媒体 Download PDF

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JP4235373B2
JP4235373B2 JP2001160919A JP2001160919A JP4235373B2 JP 4235373 B2 JP4235373 B2 JP 4235373B2 JP 2001160919 A JP2001160919 A JP 2001160919A JP 2001160919 A JP2001160919 A JP 2001160919A JP 4235373 B2 JP4235373 B2 JP 4235373B2
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JP2002351971A5 (enExample
JP2002351971A (ja
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育彦 小野
裕美 森
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Canon Inc
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Canon Inc
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Priority to JP2001160919A priority Critical patent/JP4235373B2/ja
Priority to US10/155,073 priority patent/US20020184113A1/en
Priority to EP20020253734 priority patent/EP1262895A3/en
Priority to CN02121748A priority patent/CN1388476A/zh
Priority to CNA2008101251887A priority patent/CN101344952A/zh
Publication of JP2002351971A publication Critical patent/JP2002351971A/ja
Publication of JP2002351971A5 publication Critical patent/JP2002351971A5/ja
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/30—Administration of product recycling or disposal
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02W—CLIMATE CHANGE MITIGATION TECHNOLOGIES RELATED TO WASTEWATER TREATMENT OR WASTE MANAGEMENT
    • Y02W90/00—Enabling technologies or technologies with a potential or indirect contribution to greenhouse gas [GHG] emissions mitigation

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Operations Research (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Administration (AREA)
  • Life Sciences & Earth Sciences (AREA)
  • Sustainable Development (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Information Transfer Between Computers (AREA)
  • Facsimiles In General (AREA)
JP2001160919A 2001-05-29 2001-05-29 使用機器に対して施される業務をネットワークを介して依頼するための情報処理装置及びその制御方法、プログラム及び記憶媒体 Expired - Fee Related JP4235373B2 (ja)

Priority Applications (5)

Application Number Priority Date Filing Date Title
JP2001160919A JP4235373B2 (ja) 2001-05-29 2001-05-29 使用機器に対して施される業務をネットワークを介して依頼するための情報処理装置及びその制御方法、プログラム及び記憶媒体
US10/155,073 US20020184113A1 (en) 2001-05-29 2002-05-28 Information processing apparatus for requesting job for apparatus in use via network, job request receiving apparatus, their methods, program, and storage medium
EP20020253734 EP1262895A3 (en) 2001-05-29 2002-05-28 System, method, program and storage medium for requesting over a network, jobs for repair or recycling of apparatuses
CN02121748A CN1388476A (zh) 2001-05-29 2002-05-29 信息处理设备,作业请求接收设备,方法,和存储介质
CNA2008101251887A CN101344952A (zh) 2001-05-29 2002-05-29 信息处理设备及其控制方法

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2001160919A JP4235373B2 (ja) 2001-05-29 2001-05-29 使用機器に対して施される業務をネットワークを介して依頼するための情報処理装置及びその制御方法、プログラム及び記憶媒体

Publications (3)

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JP2002351971A JP2002351971A (ja) 2002-12-06
JP2002351971A5 JP2002351971A5 (enExample) 2005-10-27
JP4235373B2 true JP4235373B2 (ja) 2009-03-11

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JP2001160919A Expired - Fee Related JP4235373B2 (ja) 2001-05-29 2001-05-29 使用機器に対して施される業務をネットワークを介して依頼するための情報処理装置及びその制御方法、プログラム及び記憶媒体

Country Status (4)

Country Link
US (1) US20020184113A1 (enExample)
EP (1) EP1262895A3 (enExample)
JP (1) JP4235373B2 (enExample)
CN (2) CN1388476A (enExample)

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JP2002329021A (ja) * 2001-05-01 2002-11-15 Fujitsu Ltd 顧客不要資産を活用した修理受発注システム及びその方法
US7100158B2 (en) * 2002-04-30 2006-08-29 Toshiba Tec Kabushiki Kaisha Program management apparatus, program management system, and program management method
JP2004102449A (ja) 2002-09-05 2004-04-02 Hitachi Ltd ジョブネットワークの設定方法、ジョブネットワークの実行方法、ジョブ管理システム、管理端末、およびプログラム
JP4095581B2 (ja) * 2004-06-09 2008-06-04 キヤノン株式会社 情報処理装置およびその制御方法
US8352334B2 (en) * 2009-01-29 2013-01-08 Xerox Corporation System and method for ordering supplies for a multifunction device using a mobile wireless handset
ITTO20100647A1 (it) * 2010-07-27 2012-01-28 Global Care S A S Di Maura Milani Metodo, dispositivo e sistema per l'assistenza tecnica post-vendita di utenze elettriche
JP5924013B2 (ja) * 2011-09-16 2016-05-25 株式会社リコー 情報処理システム、情報処理装置、情報処理方法、及びプログラム
WO2014007792A1 (en) * 2012-07-02 2014-01-09 Empire Technology Development, Llc Providing recycling product packaging
US20160307168A1 (en) * 2013-12-11 2016-10-20 Robert Bosch Gmbh System and Method for Managing Products, Product Services, and Stakeholders over an Internet
JP7338200B2 (ja) * 2019-03-29 2023-09-05 村田機械株式会社 保守方法、及び、保守サーバ
DE102023208691A1 (de) * 2023-09-08 2025-03-13 BSH Hausgeräte GmbH System und Verfahren zum Erstellen einer Nutzer-Nachricht

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US5084875A (en) * 1989-12-13 1992-01-28 Joseph Weinberger System for automatically monitoring copiers from a remote location
US5999908A (en) * 1992-08-06 1999-12-07 Abelow; Daniel H. Customer-based product design module
MX9502264A (es) * 1994-06-03 1997-02-28 Xerox Corp Aparato y metodo para el manejo de las operaciones de mantenimiento de una maquina impresora.
US5796951A (en) * 1995-12-22 1998-08-18 Intel Corporation System for displaying information relating to a computer network including association devices with tasks performable on those devices
JP3747587B2 (ja) * 1997-08-29 2006-02-22 松下電器産業株式会社 廃品回収の情報集計装置、およびその集計方法
JPH11327378A (ja) * 1997-11-25 1999-11-26 Ricoh Co Ltd 画像形成装置管理システム
JP3065053B2 (ja) * 1998-01-06 2000-07-12 セイコーエプソン株式会社 機器監視システム、ローカル監視装置、統合監視装置、機器監視方法、及び、プログラムを格納したコンピュータ可読媒体
ITTO980134A1 (it) * 1998-02-20 1999-08-20 Merloni Elettrodomestici Spa Sistema, dispositivo e metodo per il monitoraggio di una pluralita' di utenze elettriche, in particolare elettrodomestici, connesse in rete
DE69919058T2 (de) * 1998-03-27 2005-01-27 Compaq Computer Corp., Houston System und Verfahren die, die automatische Justierung, Druckerkapazität, Tinten und Tonerpegel, überwachen und melden
JPH11338927A (ja) * 1998-05-26 1999-12-10 Fujitsu Ltd 商品関連情報抽出方法およびそれを用いたアフターサービス支援装置
JP2000048066A (ja) * 1998-07-27 2000-02-18 Hitachi Ltd ライフサイクル管理方法、システム、および製品
US6192325B1 (en) * 1998-09-15 2001-02-20 Csi Technology, Inc. Method and apparatus for establishing a predictive maintenance database
JP2000148432A (ja) * 1998-11-09 2000-05-30 Sharp Corp ネットワーク管理装置
AU7264000A (en) * 1999-09-14 2001-04-17 Michael A. Christ System and method for brokering rated services
JP2001084183A (ja) * 1999-09-17 2001-03-30 Nec Corp データ変換システム
US6629092B1 (en) * 1999-10-13 2003-09-30 Andrew Berke Search engine
US7225040B2 (en) * 2001-11-14 2007-05-29 Exxon Mobil Oil Corporation Method and system for reducing lead-time in the packaging industry

Also Published As

Publication number Publication date
CN1388476A (zh) 2003-01-01
EP1262895A3 (en) 2004-04-21
JP2002351971A (ja) 2002-12-06
CN101344952A (zh) 2009-01-14
EP1262895A2 (en) 2002-12-04
US20020184113A1 (en) 2002-12-05

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