JP2011513859A - ロイヤリティプログラムを実施する方法 - Google Patents
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Abstract
【選択図】図1
Description
Claims (20)
- ユーザーのロイヤリティに報奨を付与する方法において、
ユーザーが個人端末を取得することができるようにすることと、
前記個人端末が対話用端末に近接する範囲に入っているか否かを検出することと、
前記個人端末が前記対話用端末に前記近接する範囲に入っていることに少なくとも部分的に基づいて、特典を前記ユーザーに提供することと、を含む方法。 - 前記対話用端末は、少なくとも1つの製品又はサービスと関連付けられ、
前記個人端末が対話用端末に近接する範囲に入っているか否かを検出することは、前記個人端末が前記製品又はサービスに近接する範囲に入っているか否かを検出することを含む、請求項1に記載の方法。 - 前記対話用端末は、少なくとも1つの製品又はサービスを提供するように作動する製品用装置と関連付けられ、
前記個人端末が対話用端末に近接する範囲に入っているか否かを検出することは、前記個人端末が前記製品用装置に近接する範囲に入っているか否かを検出することを含む、請求項1に記載の方法。 - 少なくとも1つの製品又はサービスを提供するように作動する前記製品用装置は、自動販売機、製品ディスペンサ、ファウンテン機及びクーラーのうちの少なくとも1つを含む、請求項3に記載の方法。
- 前記対話用端末は、少なくとも1つの製品又はサービスの購入を補助するように作動する取引装置と関連付けられ、
前記個人端末が対話用端末に近接する範囲に入っているか否かを検出することは、前記個人端末が前記取引装置に近接する範囲に入っているか否かを検出することを含む、請求項1に記載の方法。 - 少なくとも1つの製品又はサービスの購入を補助するように作動する前記取引装置は、自動販売機、金銭出納器、クレジットカード機、デビットカード機、現金受け取り装置、現金取引装置、現金不要取引装置、現金自動預払機、売り場専用端末、コンピュータシステム、ウェブサイト及び財産管理システムのうちの1つを含む、請求項5に記載の方法。
- 前記対話用端末は、特定の製品、サービス、ブランド又は企業を販売促進する少なくとも1つの物と関連付けられ、
前記個人端末が対話用端末に近接する範囲に入っているか否かを検出することは、前記個人端末が前記少なくとも1つの物に近接する範囲に入っているか否かを検出することを含む、請求項1に記載の方法。 - 前記少なくとも1つの物は、広告、売店及び陳列のうちの少なくとも1つである、請求項7に記載の方法。
- 前記個人端末が対話用端末に近接する範囲に入っているか否かを検出することは、前記対話用端末から前記個人端末へ伝送される少なくとも1つの信号を受信することを含む、請求項1に記載の方法。
- 前記少なくとも1つの信号は、無線周波信号、電磁気信号、赤外線信号及び光信号のうちの1つ又はそれ以上を含む、請求項9に記載の方法。
- 前記特典は、ロイヤリティポイント、金銭的価値及び製品又はサービスの少なくとも一部への充当のうちの少なくとも1つを含む、請求項1に記載の方法。
- 特典を提供することは、所定の基準に基づいて前記特典を変えることを更に含み、
前記所定の基準は、以下の、時間、場所、製品、ブランド、頻度、数量及び価格のうちの少なくとも1つを含む、請求項1に記載の方法。 - 前記ユーザーから前記特典の少なくとも一部を引き換える命令を受け取ることを更に含む、請求項1に記載の方法。
- 前記命令は、個人端末への入力、製品を提供するように作動する装置への入力、製品の支払いを受け取るように作動する装置への入力、ユーザーが利用できるネットワーク上のウェブサイト、電子メール、電話、メッセージ、無線通信装置を介して受信される信号を介して受信される命令のうちの少なくとも1つを含む、請求項13に記載の方法。
- 前記特典の表示をロイヤリティサーバーに記憶される前記ユーザーのアカウントへ伝送することを更に含む、請求項1に記載の方法。
- 前記ロイヤリティサーバーのユーザーインターフェースを通じて前記特典を引き換える要求を受信することを更に含む、請求項15に記載の方法。
- 前記対話用端末を装置と一体化させることを更に含み、
前記個人端末が前記対話用端末に近接する範囲に入っているか否かを検出することは、前記装置から前記対話用端末を通じて伝送される通信を受信することを含み、
特典を前記ユーザーに提供することは、前記装置から伝送される前記通信の少なくとも一部に基づいて特典を前記ユーザーに提供することを含む、請求項1に記載の方法。 - 前記装置は、少なくとも1つの製品又はサービスを提供するように作動する製品用装置であり、
前記通信は、前記製品用装置が、前記少なくとも1つの製品又はサービスの入手を支援したことを示す、請求項17に記載の方法。 - 前記装置は、前記少なくとも1つの製品又はサービスの支払いを受け取るように作動する取引装置であり、
前記通信は、前記取引装置が前記少なくとも1つの製品又はサービスの支払いを受け取ったことを示す、請求項17に記載の方法。 - 前記対話用端末を通じて前記取引装置への支払いの表示を伝送することを更に含み、
支払いの前記表示は、蓄積されたロイヤリティ報奨残高からの引き落とし、前払い現金残高からの引き落とし、デビットカード番号、クレジットカード番号及び前記ユーザーに供与される販売信用のうちの少なくとも1つである、請求項19に記載の方法。
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US12/041,039 US8015088B2 (en) | 2008-03-03 | 2008-03-03 | Methods for implementing a loyalty program |
PCT/US2009/035403 WO2009111286A1 (en) | 2008-03-03 | 2009-02-27 | Methods for implementing a loyalty program |
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Publication Number | Publication Date |
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JP2011513859A true JP2011513859A (ja) | 2011-04-28 |
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Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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JP2010549737A Pending JP2011513859A (ja) | 2008-03-03 | 2009-02-27 | ロイヤリティプログラムを実施する方法 |
Country Status (4)
Country | Link |
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US (2) | US8015088B2 (ja) |
EP (1) | EP2266088A4 (ja) |
JP (1) | JP2011513859A (ja) |
WO (1) | WO2009111286A1 (ja) |
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Also Published As
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US20110282723A1 (en) | 2011-11-17 |
US8015088B2 (en) | 2011-09-06 |
EP2266088A1 (en) | 2010-12-29 |
WO2009111286A1 (en) | 2009-09-11 |
US8744939B2 (en) | 2014-06-03 |
EP2266088A4 (en) | 2012-12-26 |
US20090222301A1 (en) | 2009-09-03 |
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