EP1284472A2 - Vorrichtung und Verfahren zur Ferndiagnose von Fahrzeugen - Google Patents
Vorrichtung und Verfahren zur Ferndiagnose von Fahrzeugen Download PDFInfo
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- EP1284472A2 EP1284472A2 EP02016158A EP02016158A EP1284472A2 EP 1284472 A2 EP1284472 A2 EP 1284472A2 EP 02016158 A EP02016158 A EP 02016158A EP 02016158 A EP02016158 A EP 02016158A EP 1284472 A2 EP1284472 A2 EP 1284472A2
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- Prior art keywords
- vehicle
- data
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- input
- repair
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- 238000000034 method Methods 0.000 title claims abstract description 25
- 238000004171 remote diagnosis Methods 0.000 title claims abstract description 14
- 238000003745 diagnosis Methods 0.000 claims abstract description 12
- 230000008439 repair process Effects 0.000 claims description 25
- 230000005540 biological transmission Effects 0.000 claims description 14
- 230000015556 catabolic process Effects 0.000 claims description 9
- 230000006870 function Effects 0.000 claims description 5
- 238000012546 transfer Methods 0.000 claims description 5
- 230000002950 deficient Effects 0.000 claims description 4
- 238000010586 diagram Methods 0.000 claims description 4
- 238000012544 monitoring process Methods 0.000 claims 1
- 230000015654 memory Effects 0.000 abstract description 2
- 238000012937 correction Methods 0.000 description 3
- 238000012545 processing Methods 0.000 description 3
- 238000013024 troubleshooting Methods 0.000 description 3
- 238000011156 evaluation Methods 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 230000007257 malfunction Effects 0.000 description 2
- 230000005856 abnormality Effects 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 150000001875 compounds Chemical class 0.000 description 1
- 238000012790 confirmation Methods 0.000 description 1
- 238000013500 data storage Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000001514 detection method Methods 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000012806 monitoring device Methods 0.000 description 1
- 230000005236 sound signal Effects 0.000 description 1
Images
Classifications
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C5/00—Registering or indicating the working of vehicles
- G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
- G07C5/0808—Diagnosing performance data
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C5/00—Registering or indicating the working of vehicles
- G07C5/008—Registering or indicating the working of vehicles communicating information to a remotely located station
Definitions
- the invention relates to a device and a method for Remote diagnosis of vehicles according to the preamble of the claims 1 or 10.
- EP 1 063 507 A2 discloses an arrangement for measuring and evaluation of maintenance values of motor vehicles.
- a motor vehicle all relevant data, for example Measured values about the exhaust gas of the motor vehicle, determined and converted into a normalized form. This is the workplace via a cable to the vehicle for reading data connected.
- the normalized data is then transmitted via a data transmission device to a central computer, where the measured values are then evaluated.
- the result of the evaluation is then on the same data transmission device sent back the workplace and displayed there.
- the Central computer not only contains the latest data the affected motor vehicles, but also the most recent Program for evaluating the data.
- 190 A1 is also a diagnostic device, in particular for a power transmission device for a Motor vehicle with an engine, a transmission and a clutch known.
- This diagnostic device has a computer Place on, using a cable with a control unit of a motor vehicle is connected, leaving data from the control unit can be read out and transferred there.
- On the calculator On-site is from a central computer via a computer network or the internet accessed through a central computer. About the central computer can be on the control unit of diagnosing device can be accessed and it can certain interactions are performed. Furthermore the central computer can access a support database.
- US 6 192 303 B1 discloses a portable vehicle diagnostic unit. This diagnostic unit is connected via a cable a vehicle-mounted electronic control unit connected. To diagnose the vehicle is the portable diagnostic unit used, from diagnostic data wirelessly to processing to a host computer for performing a Diagnosis can be supplied.
- DE 195 43 784 A1 discloses a device for receiving, Display and delivery of data as part of a vehicle diagnosis.
- This device has a portable unit with a receiver for wirelessly transferable data signals, a screen to display data and / or information about data and a transmitter for delivering wireless transferable data signals on.
- the vehicle can directly and queried without establishing a cable connection.
- the data of the motor vehicle are from fault memories and the like. Issued and displayed on the screen.
- the portable one Unit controls the output of the data by the vehicle.
- the portable unit can read the data read in enter a diagnostic tester and / or a data network that for example, associated with an order acceptance and allows to create a repair order.
- US 6 169 943 B1 discloses a motor vehicle diagnostic system using a handheld remote control.
- the Vehicle has a memory device in the function data stored regarding the vehicle condition.
- the function data from a control circuit in the vehicle by using a high frequency signal sent the DECT protocol.
- the high frequency signal will be received on a phone and the feature data will be restored.
- the phone transmits the function data a telephone network to a diagnostic computer system that the functional data for diagnosing the cause of the malfunction analyzed.
- the diagnostic results are returned to the vehicle transferred there to be displayed to the operator or one Correction by the control circuit to cause.
- US Pat. No. 6,181,994 discloses a method and a system known for advanced diagnosis. This will be diagnostic information at the request of a vehicle in one Transfer diagnostic center and also can advanced Diagnostic routines in case of a need for the vehicle loaded and the result data transferred back to the diagnostic center become.
- the data transfer takes place via mobile phones, wireless connections and internet access via one wireless communication connection while the vehicle is moving located on the street.
- this object is achieved by a device and a method for remote diagnosis with the features of the claims 1 or 10 solved.
- the inventive Method for remote diagnostics of vehicles may be a service technician on the one hand, directly on site, directly on all data, i. Data from vehicle storage devices and for a repair access helpful data and on the other hand, anytime without Time loss can access help in an expert center, if this information is insufficient. Continue to get a driver in the event of a breakdown Information for troubleshooting or other assistance.
- the service technician the diagnosis of mechanical and mechatronic Components in collaboration with the specialist easier. As a result, in both cases, the service life up to Restoration of availability can be significantly reduced.
- Fig. 1 shows a block diagram of a device according to the invention for remote diagnosis.
- the inventive Device for remote diagnosis a mobile unit M and a stationary unit S.
- the mobile unit M includes one with the diagnosing one Vehicle via cable or radio link connectable adapter 1, the u.a. Operating and fault data of the vehicle from a Read out vehicle electronics.
- This adapter 1 can either a Diagnostic device with a radio card that is connected to the vehicle is connected and controlled by a portable small computer 2b is stored, with a diagnostic program in the adapter 1 is, or a pure adapter 1 with a radio card, the only for reading data from the vehicle electronics is used, and either outside the vehicle or can be designed permanently installed therein.
- the adapter 1 has furthermore a transmitting device or a transmitting and receiving device, namely the radio card mentioned above, via which the stored data is sent to a recipient or can be sent and received.
- the mobile unit M includes a portable diagnostic device 2, which consists of an input / output unit 2a with camera 2a1, screen 2a2, a mobile voice output device, for example, a headphone 2a3, and a mobile voice input device, for example, a microphone 2a4, as well a portable small computer 2b consists.
- the Input / output unit 2a and the portable small computer 2b have in each case a transmitting / receiving device for cordless exchange of data, for example by means of radio signals or Bluetooth standard, with each other.
- the portable small computer 2b is free via voice input via the microphone 2a4 controllable.
- a controller also via the Screen 2a2, if this as a touch-sensitive Screen is formed.
- a memory device of Portable Small Computer is the complete software for Carrying out a diagnosis of read-out from the vehicle Vehicle data saved.
- the portable diagnostic device 2 and the adapter 1 takes place in the case of data transmission to the stationary unit S via Intranet, Internet, Telephone line, etc. via a base station 3 for stationary Unit S, otherwise the data is directly from the portable Transmit diagnostic device to the stationary unit, for example by means of GSM or satellite transmission.
- the stationary unit S has a network input node 4 on, in which all data transfers, regardless of which the above-mentioned transmission paths from the Mobile unit M were transferred to the stationary unit S, received; this is either a transmitting / receiving device set up, or the data will be - as far as technically possible and no conversion required - directly to the network input node 4 supplied.
- a personal computer 5 alternatively be a workstation or a notebook can, with a screen 6 and a voice input / output device 7 with a voice output device 7a, for example, a headphone, and a voice input device, for example, a microphone 7b formed.
- the Voice input / output device 7 can either via cable or cordless, with identical techniques as the input / output unit 2a of the portable diagnostic device with the personal computer 5 be connected.
- a memory device 8 is provided, in the databases with information regarding Schematics, repair instructions, decision aids (e.g. Description of rare problems and their correction, failure statistics of vehicle elements over the life, ...), etc. are stored.
- the personal computer 5 and the storage device 8 are connected to the network input node 4, so that from the portable small computer 2b to both can be accessed.
- the mobile unit M permanently installed in a vehicle to be diagnosed and connected to the vehicle electronics, so that continuous access to the vehicle and fault data is possible, and additionally has a monitoring device 2c connected to the portable personal computer 2b and receives and determines via this the current vehicle data whether a deviation occurs that indicates an error. Upon detection of such a deviation of the portable personal computer 2b informed about this and causes an automatic transmission of the vehicle and fault data to the stationary unit S.
- connection between the mobile unit M and the Stationary unit S can be a connection as it is either an internet connection, an intranet connection, a telephone line, GSM, UTMS, GPRS or satellite transmission required is.
- a vehicle If a vehicle is to service in a workshop, reads the Service technician by means of a voice input into the microphone 2a4 via the portable personal computer 2b with intermediate Base station 3, the adapter 1 from (S1), in which the vehicle data including error data are stored.
- the read vehicle data in particular the error data the service technician then in understandable form on the portable personal computer 2b and herein to the input / output unit 2a associated screen 2a2 displayed (S2).
- the service technician the displayed error (s) without further information (S3), he attacks a renewed Speech input to the microphone 2a4 via the portable personal computer 2b, the base station 3 and the network node 4 off the memory device 8 to (S5) to from there, for example Request wiring diagrams, repair instructions, etc. (S6).
- This Data is then transmitted to the portable personal computer 2b and displayed on the screen 2a2 (S7, S8). If the Service technician the error based on the information now available still can not fix (S9), he turns over a new voice input to the microphone 2a4 to a the Personal computer 5 operating specialists. He takes with the Camera 2a1 Pictures of the vehicle to be repaired as well as with the Microphone 2a4 oral explanations to him striking features, Questions, etc. (S10). This information will be transferred to the personal computer 5 of the stationary unit S. and there for a specialist on the screen 6 as well as over the voice output device 7a of the voice input / output device 7 is output (S11).
- the answer of the specialist is in turn on the portable personal computer 2b transferred (S11, S12) and then on the screen 2a2 and the mobile voice output device 2a3 output (S14). thereupon The service technician then carries out the repair (S15). As far as he needs more information, it repeats itself the procedure described above (not shown in Fig. 2).
- the mobile unit M permanently installed in the vehicle.
- the service technician during a customer service appointment, but also the driver in the event of a vehicle breakdown use the system. Then the driver can directly go through the mobile personal computer 2b via the adapter 1 from the Vehicle data storage devices read data to the stationary unit S and thus the specialist to information about the technical problem as well as its possible simple To get fix.
- the stationary unit S it is possible that reading out of the data from the stationary unit S out as soon as they inform the driver of a breakdown has been.
- a distinction is made between the inputs by service technician and driver, for example, by confirmation by the service technician a predetermined identification signal is transmitted to the stationary unit S via this Circumstance to inform.
- the information about the remedy can For example, the transmission of a repair manual for minor or even layman-solvable problems the screen 2a2 and audio information via the voice output device 2a3 include. If no repair on site is possible, this is also the driver by the stationary Unit S, directly to the contents of vehicle storage devices can access, communicated to the driver information given to the nearest workshop, optional Also an appointment with this workshop agreed. If that Vehicle is no longer ready to drive or is to be made, in addition informed a breakdown service. Alternatively it is possible, a correction command to the vehicle control device to transmit and the driver only about the problem solving to inform.
- the device for remote diagnosis in addition to the above Setup a voice converter, for example is contained in the mobile personal computer 2b.
- This voice converter makes it possible for the driver in the event of a breakdown abroad, if only a foreign language stationary Unit S, for example a technical support center abroad, who transmitted to him as an audio signal Information can understand as it is through the voice converter be converted into his language. this applies of course, vice versa for his voice information, which he transmitted to the stationary unit S.
- a pair of two cameras are formed, which are arranged such that a three-dimensional Image of the defective vehicle part can be generated.
- the specialist gets in front of the screen 6 of the stationary Unit S a better impression of the defective vehicle part, can get details and specific abnormalities better recognize and can give the service technician more detailed instructions give.
- the camera 2a1 formed so that they except a video image and a create a high-resolution image.
- This functionality will work used when vehicle views or views of vehicle parts as a high-resolution image are required to view these views for example, for goodwill or warranty cases to further Processing or archiving.
- the A such high resolution image representative data can both from the portable personal computer 2b as well as the personal computer 5 are stored. Usually, however, one will Archiving in a storage device of the personal computer 5 done.
- the invention discloses a device and a method for the remote diagnosis of vehicles, in particular of electrical, mechanical and mechatronic components of Vehicles, with even with more complicated and / difficult to find Vehicle defects of the service technician the problem in shortest time, if necessary by means of real-time access to external databases and / or by using a Service Center can find and fix, so the downtime be minimized in the event of a fault.
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- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Vehicle Cleaning, Maintenance, Repair, Refitting, And Outriggers (AREA)
Abstract
Description
Claims (17)
- Vorrichtung zur Ferndiagnose von Fahrzeugen, mit:einer Mobil-Einheit (M) mit:einem mit einem zu diagnostizierenden Fahrzeug verbindbaren Adapter (1), der Betriebs- und Fehlerdaten des Fahrzeugs ausliest, wobei der Adapter (1) eine Sendeeinrichtung bzw. eine Sende- und Empfangseinrichtung aufweist, über die die gespeicherten Daten an einen Empfänger gesendet bzw. auch Daten von einem externen Sende empfangen werden können; einer Mobil-Einheit (M) mit einer tragbaren Diagnoseeinrichtung (2) mit einer Ein/Ausgabeeinheit (2a; 2a1, 2a2, 2a3, 2a4) und einem tragbaren Kleincomputer (2b), die jeweils eine Sende/Empfangseinrichtung zum schnurlosen Austausch von Daten untereinander aufweisen;einer Basisstation (3) zum Empfang von Daten von dem Adapter (1) und der Mobil-Einheit (M) und Übertragen von Daten zu und Empfangen von Daten von einem Netzwerkeingangsknoten (4); undeiner stationären Einheit (S) mit dem Netzwerkeingangsknoten (4), einem Personalcomputer (5) mit einer Anzeigeeinrichtung (6) und einer Ein/Ausgabeeinrichtung (7; 7a, 7b) sowie einer Speichereinrichtung (8) zur Speicherung von Informationen betreffend eine Fahrzeugreparatur.
- Vorrichtung nach Anspruch 1, dadurch gekennzeichnet, dass die Ein/Ausgabeeinheit (2a) eine Bildaufnahmeeinrichtung (2a1), eine Anzeigeeinrichtung (2a2), eine Sprachausgabeeinrichtung (2a3) und eine Spracheingabeeinrichtung (2a4) aufweist.
- Vorrichtung nach Anspruch 2, dadurch gekennzeichnet, dass der tragbare Kleincomputer (2b) über die Spracheingabeeinrichtung (2a4) frei steuerbar ist.
- Vorrichtung nach Anspruch 2, dadurch gekennzeichnet, dass die Bildausgabeeinrichtung als berührungssensitiver Bildschirm ausgebildet ist und der tragbare Kleincomputer (2b) über den berührungssensitiven Bildschirm frei steuerbar ist.
- Vorrichtung nach einem der vorherigen Ansprüche 1 bis 4, dadurch gekennzeichnet, dass
der tragbare Kleincomputer (2b) eine Speichereinrichtung aufweist, in der Programme zur Durchführung einer Diagnose von aus dem Fahrzeug ausgelesenen Fahrzeug- und Fehlerdaten abgespeichert sind. - Vorrichtung nach einer der vorherigen Ansprüche 1 bis 4, dadurch gekennzeichnet, dass der Adapter (1) eine Speichereinrichtung aufweist, in der Programme zur Durchführung einer Diagnose von aus dem Fahrzeug ausgelesenen Fahrzeug- und Fehlerdaten abgespeichert sind.
- Vorrichtung nach einem der vorherigen Ansprüche 1 bis 6, dadurch gekennzeichnet, dass die Basisstation (3) und der Netzwerkeingangsknoten (4) untereinander auszutauschende Daten über Intranet, Internet, Telefonleitung, mittels GSM, GPRS, UTMS, Satellitenübertragung oder vergleichbarer Verfahren zum jeweiligen Partner übertragen.
- Vorrichtung nach einem der vorherigen Ansprüche 1 bis 7, dadurch gekennzeichnet, dass
die in der Speichereinrichtung (8) gespeicherten Informationen zur Fahrzeugreparatur Informationen betreffend Schaltpläne, Reparaturanweisungen und Entscheidungshilfen, wie beispielsweise eine Beschreibung selten auftretender Probleme und deren Behebung, Ausfallstatistiken von Fahrzeugelementen über die Lebensdauer, usw. enthalten. - Vorrichtung nach einem der vorangehenden Ansprüche 1 bis 8, dadurch gekennzeichnet, dass
die Ein/Ausgabeeinheit (2; 2a1, 2a2, 2a3, 2a4) eine Sprachkonvertereinrichtung aufweist, in der Ein- und Ausgangssprachsignale derart umgewandelt werden, dass sie sowohl vom Sender als auch vom Empfänger verstanden werden können, wobei die Sprache auf der Seite der Mobil-Einheit (M) vorgegeben ist. - Verfahren zur Ferndiagnose von Fahrzeugen, mit den Schritten:(1) Auslesen von Fahrzeug- und Fehlerdaten aus einer Fahrzeugspeichereinrichtung ansprechend auf eine Spracheingabe in eine Ein/Ausgabeeinheit (2a) einer Mobil-Einheit (M),(2) Anzeigen der ausgelesenen Daten auf der Ein/Ausgabeeinheit (2a) der Mobil-Einheit (M),(3) falls ein aufgetretener Fehler anhand dieser Daten nicht auffindbar und/oder behebbar ist, ansprechend auf eine erneute Spracheingabe in die Ein/Ausgabeeinheit (2a) der Mobil-Einheit (M) Zugreifen auf in einer stationären Einheit (S) gespeicherte Informationen, Auswählen der benötigten Informationen entsprechend den aus der Fahrzeugspeichereinrichtung ausgelesenen Daten, Übertragen der benötigten Informationen zur Mobil-Einheit (M) und Darstellen der benötigen Informationen auf der Ein/Ausgabeeinheit (2a) der Mobil-Einheit (M), und(4) Durchführen einer Reparatur unter Verwendung der dargestellten, benötigten Informationen.
- Verfahren nach Anspruch 10, gekennzeichnet durch die weiteren Schritte(5) falls die in der stationären Einheit (S) gespeicherten Informationen nicht zur Problemlösung beitragen und daher eine Reparatur nicht durchgeführt werden kann, Erfassen von Bildern eines möglicherweise defekten Fahrzeugbereichs und von Spracherläuterungen zu diesen Bildern und Übertragen dieser Daten zur stationären Einheit (S) zur Anzeige und Ausgabe durch eine Ein/Ausgabeeinheit (6, 7) der stationären Einheit (S), um eine Analyse durch einen Spezialisten zu ermöglichen,(6) Erfassen einer Reparaturanweisung des Spezialisten über die Ein/Ausgabeeinheit (6, 7) der stationären Einheit (S) und Übertragen dieser Reparaturanweisung an die Mobil-Einheit (M) und Ausgeben der Reparaturanweisung auf der Ein/Ausgabeeinrichtung (2a) der Mobil-Einheit (M), und(7) Durchführen der Reparatur entsprechend der ausgegebenen Reparaturanweisung.
- Verfahren nach Anspruch 10 oder 11, dadurch gekennzeichnet, dass
die Informationen, auf die ansprechend auf eine Spracheingabe zugegriffen wird, Schaltpläne, Reparaturanleitungen, Beschreibung selten auftretender Probleme und deren Behebung, usw. sind. - Verfahren nach einem der vorhergehenden Ansprüche 10 bis 12, dadurch gekennzeichnet, dass,
falls die dargestellten, benötigten Informationen wider Erwarten nicht für eine Reparatur ausreichen, Schritt (3) erneut durchgeführt wird. - Verfahren nach einem der vorhergehenden Ansprüche 10 bis 13, dadurch gekennzeichnet, dass,
falls die Reparaturanweisung des Spezialisten nicht ausreichend ist, die Schritte (5) und (6) wiederholt werden. - Verfahren nach Anspruch 10, mit den weiteren Schritten
(0) vor einem Schritt (1) Überwachen der Fahrzeugfunktion, Erkennen eines auftretenden Fehlers und ansprechend darauf automatisches Veranlassen der Schritte (1) und (3) durch die Mobil-Einheit (M), wobei die Mobil-Einheit (M) in das Fahrzeug eingebaut ist, - Verfahren nach Anspruch 11, dadurch gekennzeichnet, dass ein Fahrer im Pannenfall eine Ausführung der Schritte (1), (5), (6) und (7) veranlasst.
- Verfahren nach Anspruch 15 oder 16, dadurch gekennzeichnet, dass
die stationäre Einheit (S) folgendes veranlasst, wenn der Spezialist erkennt, dass keine Reparatur durch den Fahrer möglich ist: Vereinbaren eines Werkstatttermins und Übertragen und Anzeigen dieses Termins sowie der Lage/dem Weg zur Werkstatt auf der Ein/Ausgabeeinheit (2a) der Mobil-Einheit (M) bzw., falls das Fahrzeug nicht mehr fahrbereit ist bzw. zu machen ist, Informieren eines Pannendienstes.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
DE10138833A DE10138833A1 (de) | 2001-08-14 | 2001-08-14 | Vorrichtung und Verfahren zur Ferndiagnose von Fahrzeugen |
DE10138833 | 2001-08-14 |
Publications (2)
Publication Number | Publication Date |
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EP1284472A2 true EP1284472A2 (de) | 2003-02-19 |
EP1284472A3 EP1284472A3 (de) | 2005-08-17 |
Family
ID=7694725
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP02016158A Withdrawn EP1284472A3 (de) | 2001-08-14 | 2002-07-20 | Vorrichtung und Verfahren zur Ferndiagnose von Fahrzeugen |
Country Status (3)
Country | Link |
---|---|
US (1) | US6553292B2 (de) |
EP (1) | EP1284472A3 (de) |
DE (1) | DE10138833A1 (de) |
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WO2015032845A1 (de) * | 2013-09-06 | 2015-03-12 | Putzmeister Engineering Gmbh | Arbeitsmaschine und verfahren zu deren betrieb |
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Also Published As
Publication number | Publication date |
---|---|
EP1284472A3 (de) | 2005-08-17 |
US6553292B2 (en) | 2003-04-22 |
DE10138833A1 (de) | 2003-02-27 |
US20030036832A1 (en) | 2003-02-20 |
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