CN101409746A - 面向呼叫中心的电话信号音检测方法及其系统 - Google Patents
面向呼叫中心的电话信号音检测方法及其系统 Download PDFInfo
- Publication number
- CN101409746A CN101409746A CNA2007101756444A CN200710175644A CN101409746A CN 101409746 A CN101409746 A CN 101409746A CN A2007101756444 A CNA2007101756444 A CN A2007101756444A CN 200710175644 A CN200710175644 A CN 200710175644A CN 101409746 A CN101409746 A CN 101409746A
- Authority
- CN
- China
- Prior art keywords
- dialling
- junction equipment
- engine
- telephone
- telephone number
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title abstract description 10
- 238000001514 detection method Methods 0.000 claims abstract description 23
- 239000000284 extract Substances 0.000 claims description 6
- 238000012216 screening Methods 0.000 abstract description 2
- 238000011282 treatment Methods 0.000 abstract 1
- 230000011664 signaling Effects 0.000 description 4
- 239000002699 waste material Substances 0.000 description 2
- 238000009412 basement excavation Methods 0.000 description 1
- 238000009223 counseling Methods 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 239000000203 mixture Substances 0.000 description 1
- 230000007704 transition Effects 0.000 description 1
Images
Landscapes
- Telephonic Communication Services (AREA)
Abstract
Description
Claims (7)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN2007101756444A CN101409746B (zh) | 2007-10-09 | 2007-10-09 | 面向呼叫中心的电话信号音检测方法及其系统 |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN2007101756444A CN101409746B (zh) | 2007-10-09 | 2007-10-09 | 面向呼叫中心的电话信号音检测方法及其系统 |
Publications (2)
Publication Number | Publication Date |
---|---|
CN101409746A true CN101409746A (zh) | 2009-04-15 |
CN101409746B CN101409746B (zh) | 2011-02-23 |
Family
ID=40572522
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CN2007101756444A Active CN101409746B (zh) | 2007-10-09 | 2007-10-09 | 面向呼叫中心的电话信号音检测方法及其系统 |
Country Status (1)
Country | Link |
---|---|
CN (1) | CN101409746B (zh) |
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN101827144A (zh) * | 2010-05-08 | 2010-09-08 | 蒋菊生 | 具有自动重拨功能的电话机 |
CN105872220A (zh) * | 2016-03-29 | 2016-08-17 | 乐视控股(北京)有限公司 | 移动终端通话重拨方法、装置及移动终端 |
CN105979108A (zh) * | 2016-04-28 | 2016-09-28 | 朱宇光 | 一种用户号码状态识别方法及系统 |
CN109274841A (zh) * | 2018-08-24 | 2019-01-25 | 平安科技(深圳)有限公司 | 电话销售方法、系统及平台和计算机可读存储介质 |
CN110379444A (zh) * | 2019-08-30 | 2019-10-25 | 北京太极华保科技股份有限公司 | 通过前置媒体判断电话状态的检测方法及装置、电子设备 |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN1182687C (zh) * | 2003-01-30 | 2004-12-29 | 北京青牛软件技术有限责任公司 | 大容量呼叫中心系统 |
CN1275448C (zh) * | 2003-06-17 | 2006-09-13 | 中兴通讯股份有限公司 | 一种通过计算机控制电话呼叫的方法 |
CN1588969A (zh) * | 2004-09-16 | 2005-03-02 | 上海交通大学 | 支持多种媒体统一受理的集成化呼叫中心实现方法 |
CN1863254A (zh) * | 2005-07-08 | 2006-11-15 | 大唐高鸿数据网络技术股份有限公司 | 呼叫中心服务方法及呼叫中心服务系统 |
-
2007
- 2007-10-09 CN CN2007101756444A patent/CN101409746B/zh active Active
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN101827144A (zh) * | 2010-05-08 | 2010-09-08 | 蒋菊生 | 具有自动重拨功能的电话机 |
CN105872220A (zh) * | 2016-03-29 | 2016-08-17 | 乐视控股(北京)有限公司 | 移动终端通话重拨方法、装置及移动终端 |
WO2017166642A1 (zh) * | 2016-03-29 | 2017-10-05 | 乐视控股(北京)有限公司 | 移动终端通话重拨方法、装置及移动终端 |
CN105979108A (zh) * | 2016-04-28 | 2016-09-28 | 朱宇光 | 一种用户号码状态识别方法及系统 |
CN105979108B (zh) * | 2016-04-28 | 2019-04-19 | 朱宇光 | 一种用户号码状态识别方法及系统 |
CN109274841A (zh) * | 2018-08-24 | 2019-01-25 | 平安科技(深圳)有限公司 | 电话销售方法、系统及平台和计算机可读存储介质 |
CN110379444A (zh) * | 2019-08-30 | 2019-10-25 | 北京太极华保科技股份有限公司 | 通过前置媒体判断电话状态的检测方法及装置、电子设备 |
Also Published As
Publication number | Publication date |
---|---|
CN101409746B (zh) | 2011-02-23 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CN108156331B (zh) | 一种智能自动拨号外呼方法 | |
US9942410B2 (en) | Controller for the intelligent interconnection of two communication networks, and method of use for same | |
US6324273B1 (en) | Methods, systems and articles for ordering a telecommunication service | |
CN100579150C (zh) | 恶意骚扰电话筛选和拦截方法 | |
US7233656B2 (en) | Method and system for identifying telemarketer communications | |
US20050220286A1 (en) | Method and apparatus for facilitating integrated access to communications services in a communication device | |
US7158619B2 (en) | Remote call monitoring | |
CN102223431A (zh) | 一种防止骚扰电话的方法和系统 | |
CN101355609B (zh) | 伴随电话呼叫进程向用户发送电子可视信息的系统及方法 | |
CN101409746B (zh) | 面向呼叫中心的电话信号音检测方法及其系统 | |
CN101771760B (zh) | 一种自动回拨分机的方法和系统 | |
CN101089888A (zh) | 实现订单交互的系统、方法及装置 | |
CN104104772A (zh) | 一种欺诈电话提示方法、服务器及系统 | |
CN107872592A (zh) | 基于催收的呼叫方法及装置 | |
CN109862197A (zh) | 一种新型呼叫中心及其外呼方法 | |
US7352855B2 (en) | Method and system for providing a privacy management service | |
CN1992755B (zh) | 一种主叫用户拒听彩铃的系统和方法 | |
CN104580649A (zh) | 一种审核自动语音服务内容的方法及系统 | |
CN101262520A (zh) | 一种具有可疑电话过滤功能的终端及其过滤方法 | |
US20020126818A1 (en) | Advanced internet call session manager | |
CN1929519A (zh) | 一种遇忙提醒业务的实现方法及系统 | |
CN101102366A (zh) | 一种实现一号通业务主叫号码显示的方法 | |
CN1946110A (zh) | 一种被叫忙或无人应答自动回呼的系统和方法 | |
CN106506882A (zh) | 一种改善手机外呼效率的方法 | |
CN1349339A (zh) | 过滤和避免骚扰电话的方法 |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
C06 | Publication | ||
PB01 | Publication | ||
C10 | Entry into substantive examination | ||
SE01 | Entry into force of request for substantive examination | ||
C14 | Grant of patent or utility model | ||
GR01 | Patent grant | ||
PE01 | Entry into force of the registration of the contract for pledge of patent right |
Denomination of invention: Method and system for detecting telephone signal tone facing to call centre Effective date of registration: 20141209 Granted publication date: 20110223 Pledgee: Bank of Guiyang Limited by Share Ltd dolomite branch Pledgor: Bejing Infobird Software Co.,Ltd. Registration number: 2014990001054 |
|
PLDC | Enforcement, change and cancellation of contracts on pledge of patent right or utility model | ||
PC01 | Cancellation of the registration of the contract for pledge of patent right |
Date of cancellation: 20150710 Granted publication date: 20110223 Pledgee: Bank of Guiyang Limited by Share Ltd dolomite branch Pledgor: Bejing Infobird Software Co.,Ltd. Registration number: 2014990001054 |
|
PLDC | Enforcement, change and cancellation of contracts on pledge of patent right or utility model |