WO2023167355A1 - 업무 정보를 제공하는 방법 및 장치 - Google Patents

업무 정보를 제공하는 방법 및 장치 Download PDF

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Publication number
WO2023167355A1
WO2023167355A1 PCT/KR2022/003247 KR2022003247W WO2023167355A1 WO 2023167355 A1 WO2023167355 A1 WO 2023167355A1 KR 2022003247 W KR2022003247 W KR 2022003247W WO 2023167355 A1 WO2023167355 A1 WO 2023167355A1
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WO
WIPO (PCT)
Prior art keywords
user
information
task
service
tasks
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PCT/KR2022/003247
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English (en)
French (fr)
Korean (ko)
Inventor
최혜린
정미영
조지연
윤주호
장주란
임영수
조은희
백서영
조준형
장남규
홍순호
윤태식
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쿠팡 주식회사
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Publication of WO2023167355A1 publication Critical patent/WO2023167355A1/ko

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063114—Status monitoring or status determination for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G06Q10/063112—Skill-based matching of a person or a group to a task
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G06Q10/0832—Special goods or special handling procedures, e.g. handling of hazardous or fragile goods
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/105—Human resources
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1093—Calendar-based scheduling for persons or groups
    • G06Q10/1097—Task assignment
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • An embodiment of the present specification relates to a method and apparatus for providing work information.
  • Some e-commerce companies are implementing a program that allows ordinary people who are not regular workers of the company to perform part-time delivery work and receive salaries when delivering products to customers who have purchased products.
  • the general public can sign up for the service through the application provided by the e-commerce company, search for a job that can be supported in the desired area, and apply for the desired job. You can perform the task of delivering goods to each destination at the camp of the distribution center and receive the corresponding salary.
  • Republic of Korea Patent Publication No. 2016-0071202 relates to an efficient logistics delivery management system and a logistics delivery management method, which displays a map screen displaying a plurality of delivery destination location marks on a display of a dispatcher manager terminal, and displays the location of a plurality of delivery locations on the map screen.
  • a logistics delivery management method which displays a map screen displaying a plurality of delivery destination location marks on a display of a dispatcher manager terminal, and displays the location of a plurality of delivery locations on the map screen.
  • An embodiment of the present specification is proposed to solve the above-described problems, and when first information including work area information and work time zone information selected by a user is obtained and the user's work history satisfies a set condition, assignment is made.
  • An object of the present invention is to check a list of tasks selected based on first information among possible tasks and provide the selected task list to the user.
  • the technical problem to be achieved by this embodiment is not limited to the above technical problems, and other technical problems can be inferred from the following embodiments.
  • an information providing method in a service server includes obtaining first information including business area information and business time zone information selected by the user from a user's terminal; checking a task list selected based on the first information among assignable tasks when the user's task history satisfies a set condition; and providing a first page including the task list to the terminal of the user.
  • the information providing method may include obtaining information on an additional work condition from the user when the work history of the user does not satisfy the set condition; and providing a second page including a list of tasks confirmed based on the first information and the information on the additional task condition to the terminal of the user.
  • the information providing method may include obtaining an input for subscribing to the service of the user; checking a subscription history of a related service associated with the service of the user; checking account information of the related service of the user when the user subscribes to the related service; and completing the subscription of the service by setting account information of the related service as account information of the service of the user.
  • the method of providing information further includes acquiring a phone number of the user when the user has not subscribed to the related service, and the phone number is a subscription ID of the user for the service. characterized in that it is set.
  • the first page further includes expected hourly wage information corresponding to one or more tasks included in the task list, and the expected hourly wage information is based on statistical information of a region corresponding to each of the one or more tasks. It is characterized in that it is determined by
  • the expected hourly wage information may be determined based on information about a unit price per parcel in a region corresponding to each of the one or more tasks and an average number of parcels in the region.
  • the first page is characterized in that, among the list of tasks, tasks that provide an expected hourly wage similar to tasks that the user has performed are preferentially displayed.
  • the information providing method may include obtaining information on a job requested by the user through the first page; and determining an assignment to the user of the task requested by the user based on the information on the task requested by the user, wherein the step of determining the assignment includes the user signing up for service, recent task performance It is characterized in that it is performed further based on at least one of history and job performance evaluation.
  • the determining of the allocation may include determining to preferentially allocate the task to the user when the user has performed the task a set number of times or more during a recent period or has not performed a task during a recent period. It is characterized in that it includes the step of doing.
  • the step of checking the work list further includes checking a work place for recruiting users whose work history satisfies the set condition, and the assignable work includes the checked work place and It is characterized by including related tasks.
  • the information on the job requested by the user further includes route information selected by the user.
  • the information providing method may further include providing information on a region in which a task is likely to be allocated to the user based on the first information.
  • the set condition includes that the number of tasks performed by the user is less than the set number of times, one or more tasks included in the task list have a task difficulty suitable for the user, and the task difficulty is It is characterized in that it is determined based on the results of a survey of other users who have experience in performing one or more tasks.
  • the set number of times is determined based on a work history performed by the user.
  • the first page includes promotion information corresponding to one or more tasks included in the task list, and the promotion information is determined based on a task performance history of the user.
  • a service server for providing information includes a transceiver for transmitting and receiving information with other devices; and controlling the transceiver, obtaining first information including work area information and work time zone information selected by the user from the user's terminal, and when the user's work history satisfies a set condition, among assignable tasks, the first information is obtained. and a processor that checks a task list selected based on the first information and provides a first page including the task list to the terminal of the user.
  • a non-transitory computer-readable storage medium includes a medium configured to store computer-readable instructions, and when the computer-readable instructions are executed by a processor, the processor: from a user's terminal obtaining first information including business area information and business time zone information selected by the user; checking a task list selected based on the first information among assignable tasks when the user's task history satisfies a set condition; and providing a first page including the task list to the terminal of the user.
  • the service server checks a task list based only on basic information such as work area information and work time zone information entered when signing up for a service, and does not require input of other information. By doing so, it is possible to induce users who are beginners to check the suitable task list more conveniently, to easily apply for tasks, and to lower the entry barrier for beginners.
  • the user's work experience when the user's work experience accumulates and becomes a more skilled user, it allows the user to apply for a greater variety of high-income work in addition to the work of the region and time zone entered at the time of signup, so that the user can feel a greater sense of achievement through work, and the service server
  • the bond with the company providing the service may increase, and the user experience for the service may be improved.
  • the service server proceeds with a subscription procedure by utilizing the account of the related service if the user has a subscription history of the related service, and if the user does not have a subscription history of the related service, only one phone number is provided.
  • FIG. 1 is a diagram schematically showing the configuration of an information providing system for providing work information according to an embodiment of the present invention.
  • FIG. 2 is a sequence diagram illustrating information exchange of each node related to a method of providing business information according to an embodiment of the present invention and corresponding operations.
  • FIG. 3 is a diagram illustrating an exemplary page for obtaining information on a business area and time zone selected by a user according to an embodiment of the present invention.
  • FIG. 4 is a diagram illustrating an exemplary page including a list of tasks checked based on information about a work area and information on a work time zone selected by a user according to an embodiment of the present invention.
  • 5A to 5C are diagrams illustrating exemplary pages in which a user inputs settlement information and driving vehicle information after selecting a task according to an embodiment of the present invention.
  • FIGS. 6A and 6B are diagrams illustrating exemplary pages provided to a user who intends to subscribe to a service according to an embodiment of the present invention.
  • FIG. 7 is a flow chart showing the flow of a method for providing business information according to an embodiment of the present invention.
  • FIG. 8 is a diagram illustrating some components of a system for providing information according to an embodiment of the present invention.
  • each block of the process flow chart diagrams and combinations of the flow chart diagrams can be performed by computer program instructions.
  • These computer program instructions may be embodied in a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment are described in the flowchart block(s). It creates means to perform functions.
  • These computer program instructions may also be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular way, such that the computer usable or computer readable memory
  • the instructions stored in are also capable of producing an article of manufacture containing instruction means that perform the functions described in the flowchart block(s).
  • the computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to generate computer or other programmable data processing equipment. Instructions for performing processing equipment may also provide steps for performing the functions described in the flowchart block(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). It should also be noted that in some alternative implementations it is possible for the functions mentioned in the blocks to occur out of order. For example, two blocks shown in succession may in fact be executed substantially concurrently, or the blocks may sometimes be executed in reverse order depending on their function.
  • ' ⁇ unit' used in this embodiment means software or a hardware component such as FPGA or ASIC, and ' ⁇ unit' performs certain roles.
  • ' ⁇ part' is not limited to software or hardware.
  • ' ⁇ bu' may be configured to be in an addressable storage medium and may be configured to reproduce one or more processors. Therefore, as an example, ' ⁇ unit' refers to components such as software components, object-oriented software components, class components, and task components, processes, functions, properties, and procedures. , subroutines, segments of program code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays, and variables.
  • components and ' ⁇ units' may be combined into smaller numbers of components and ' ⁇ units' or further separated into additional components and ' ⁇ units'.
  • components and ' ⁇ units' may be implemented to play one or more CPUs in a device or a secure multimedia card.
  • FIG. 1 is a diagram schematically showing the configuration of an information providing system for providing work information according to an embodiment of the present invention.
  • an information providing system may include a user terminal 110 and a service server 120 .
  • a user may exchange information with the service server 120 using the user terminal 110 .
  • An application distributed by the service server 120 providing a delivery service-related service may be installed in the user terminal 110 .
  • the user executes an application installed in the user terminal 110 and exchanges information with the service server 120 to receive information on delivery services provided by the service server and apply for a desired delivery service.
  • the user terminal 110 may be a mobile device such as a smartphone and tablet PC or a static device such as a desktop PC, and any device on which an application related to e-commerce or delivery business can be installed and executed is the user terminal 110 without limitation. can be used
  • the service server 120 communicates with the user terminal 110 and provides information about delivery service to the user terminal 110 .
  • the delivery work-related service provided by the service server 120 may be related to a program in which ordinary people who are not regular workers of a company providing the service may perform delivery work on a part-time basis and receive salaries.
  • a user can search for a delivery job suitable for a desired region, time zone, and salary through an application provided by the service server 120, and apply for and perform a desired delivery job.
  • FIG. 2 is a sequence diagram illustrating information exchange of each node related to a method of providing business information according to an embodiment of the present invention and corresponding operations.
  • FIG. 2 a method for exchanging information between a user terminal and a service server and operating at each node according to an embodiment of the present invention is disclosed.
  • the user terminal may transmit first information including business area information and business time zone information selected by the user to the service server.
  • first information including business area information and business time zone information selected by the user to the service server.
  • the user may input an area and time zone where the user can deliver or wants delivery through the application, and the information entered by the user is transmitted to the service server. It can be.
  • the user may select one or more regions in which delivery work may be performed through the user terminal.
  • the number of regions that a user can select when subscribing to a service may be limited and may vary according to the user's work history. For example, as the number of times a user performs a task increases, the number of selectable regions may also increase. Regions may be selected in units of provinces or in units of lower regions. Based on the user's deliverable area information obtained in this way, the service server may preferentially provide business information in the corresponding area to the user terminal, and the user may also provide business information corresponding to an area not selected through the user terminal. You can check anything.
  • the user can select a time zone in which delivery work can be performed through the user terminal.
  • the time zone may include various ranges of time zones, such as, for example, morning, afternoon, 2:00 PM to 5:00 PM, and the whole day.
  • Information on the time zone selected by the user through the user terminal is obtained by the service server, and the service server may preferentially provide work information in the corresponding time zone to the user terminal based on the acquired information on the user's available delivery time zone. Work information corresponding to non-selected time zones can also be checked through the user terminal.
  • the service server may check a list of tasks selected based on the first information among assignable tasks.
  • the set condition may include that the number of times the user performed the task is less than the set number (eg, 5 times).
  • the service server classifies users whose number of deliveries through the service is less than the set number of times as newbies, and provides information specific to beginners so that such beginners can conveniently check and apply for business information in the desired region and time zone. can provide Beginners may not be familiar with the use of applications provided by the service server, and if the beginner is provided with business information in all regions or time zones other than the desired region or time zone and requests for a job application, the beginner may have difficulty applying for a job. and there is a possibility of avoiding participation in the work. Therefore, it will be important to motivate beginners to easily and conveniently check and apply for a delivery service suitable for them in an unfamiliar situation.
  • the service server may provide a list of tasks selected based on first information among assignable tasks as information specific to beginners.
  • the service server may check a task list including one or more delivery tasks suitable for the user among tasks assignable to the user based on the region information and time zone information selected by the user.
  • the task list may be limited to a list that includes tasks within a certain period of time (eg, 3 days) from the present.
  • the task list may include tasks to be performed in a camp in an area selected by the user or an area adjacent to the area selected by the user.
  • the task list may include tasks to be performed in a time zone selected by the user.
  • the service server may obtain information on additional work conditions from the user, and the work list is based on the additional work conditions in addition to the first information. can be confirmed
  • the service server does not provide a list of tasks checked based only on the region information and time zone information obtained when the user subscribes to the service, and instead provides the user terminal
  • Further information on additional working conditions can be obtained from Additional work conditions may include, for example, more subdivided information that can be customized to the user, such as information on a region and time zone in which the user actually intends to perform delivery work, delivery available quantity, desired hourly rate, and camp information.
  • the service server requests the user to input information on additional work conditions in addition to the first information entered when subscribing to the service, and provides a task list by reflecting the additional work conditions entered, the task list that more closely matches the conditions desired by the user is provided. It may be possible to provide, but this would only be advantageous if the user is a moderately experienced user. If the user is a beginner with little delivery work experience, it is difficult to know which area or time zone delivery work is suitable for him or her, and most of them do not know exactly what they can deliver, the desired hourly wage, and the atmosphere of the camp. In other words, entering additional detailed information in addition to the information entered when signing up for the service can hinder the active participation of users who are beginners and reduce their will to apply for work.
  • the service server checks the task list based only on basic information such as business area information and business time zone information entered at the time of service subscription and does not require input of other additional information, so that the user who is a beginner You can more conveniently check the list of suitable jobs, induce them to easily apply for jobs, and lower the entry barrier for beginners.
  • the service server When the user's work experience accumulates and becomes a more skilled user, it allows the user to apply for a greater variety of high-income work in addition to the work of the region and time zone entered at the time of signup, so that the user can feel a greater sense of achievement through work, and the service server The bond with the company providing the service may increase, and the user experience for the service may be improved.
  • one or more tasks included in the task list may have a task difficulty suitable for beginners whose number of tasks has been performed is less than a set number of times, and the task difficulty is determined by a survey of other users who have experience in performing one or more tasks. A decision can be made based on the results.
  • the service server may obtain survey results on the task difficulty of users who performed tasks performed in each distribution center or each camp and store them in a database, search the database for tasks having a task difficulty suitable for beginners, and put them in the task list. can include
  • the set number of times in the condition for determining that the user is a novice may be determined based on a job history performed by the user. For example, if there are two users who have performed the same number of tasks, one user performed tasks with easy difficulty with close delivery destinations, while the other user performed tasks with difficult difficulty with very long distances between delivery destinations and complicated traffic. When the tasks of are performed, conditions for determining that the two users are beginners may need to be different. Accordingly, the service server may increase the precision of classification of beginners and non-beginners by determining whether the user is a beginner based on the job history performed by the user.
  • the service server may provide a first page including a list of tasks selected based on the first information to the user terminal. If the user is a beginner, the service server checks a list of tasks selected based on the business area information and business time zone information entered by the user when subscribing to the service, and provides a page displaying the task list to the user through the user terminal, After subscribing to the service, the user can check the task list suitable for him or her without inputting additional information.
  • the first page may further include expected hourly wage information corresponding to one or more tasks included in the task list, and the expected hourly wage information may be determined based on statistical information of a region corresponding to each of the one or more tasks.
  • the service server checks the hourly rate information that the user is expected to receive by performing a specific delivery task based on the delivery history of other users in the past at the camp or distribution center in charge of the specific delivery task and statistical information on the hourly rate, and Estimated hourly wage information can be displayed along with a list of tasks.
  • Statistical information may include information about the average number of parcels or the volume of shipments generally allocated to users of the service by the camps responsible for one or more tasks.
  • the expected hourly wage information may be determined based on information about a unit price per parcel in a region corresponding to one or more tasks and an average number of parcels in the region. Since delivery demand, density of delivery destinations, etc. vary according to the characteristics of individual regions, the unit price per parcel of each region may also be determined in consideration of the characteristics of individual regions.
  • the service server may allow the user to more intuitively estimate revenue and apply for work by displaying the amount of money expected to be received by the user after performing the task as an amount per hour.
  • the first page may preferentially display a task providing an estimated hourly wage similar to that of a task the user has performed, among task lists.
  • the job information recommended in the job list on the first page may vary according to the user's work experience. In general, the expected hourly wage of a task will be determined by the difficulty of the task, and beginners with little work experience may want to perform tasks of similar difficulty to the tasks they have performed rather than more difficult and high-paying tasks. You can improve the user experience by putting the right tasks to do at the top of the task list.
  • the first page may include promotion information corresponding to one or more tasks included in the task list, and the promotion information displayed on the first page may be determined based on the user's task performance history. For example, if the user is a beginner with little work experience, a promotion provided to the beginner (eg, payment of additional wages when first delivery is completed) may be highlighted and displayed on the user terminal. As another example, if the user has a lot of work experience, the service server may emphasize and display promotion information about work in a region and time zone where support from other users is low due to high task difficulty.
  • the service server may obtain information on the job requested by the user through the first page, and determine assignment of the job requested by the user to the user based on the information on the job requested by the user. .
  • the assignment of the task requested by the user may be further based on at least one of the user's subscription to service, recent task performance history, and task performance evaluation.
  • the service server may determine whether to assign the specific task to the user. In particular, if more users than required for the specific task apply, some of the users may not be assigned the specific task.
  • the service server may consider the user's subscription to the service. For example, if the difficulty of the specific task is relatively easy, the service server may assign the specific task to a user who has signed up for the service relatively recently.
  • the service server may consider the user's recent task performance history. If the user has experience of performing a task a set number of times or more during a recent period of time (eg, performing a task 10 or more times in a recent month), the user may be assigned tasks in preference to other users. As another example, if the user has not performed any work for a certain period of time, the user may be assigned tasks in preference to other users in order to welcome the user's return and encourage active participation in future tasks.
  • the service server may consider the user's task performance evaluation details.
  • the service server may check job performance evaluation details of the user evaluated by other users or delivery service customers based on the user's job history, and may determine assignment of a specific job based on the checked evaluation details.
  • the service server may obtain information on the job requested by the user through the first page, and if the user is a beginner with little experience in performing the job, the information on the job requested by the user is selected by the user.
  • Route information may be further included.
  • a general user non-beginner
  • the detailed route information may include a detailed route (eg, apartment complex A, 101-110 buildings, 2nd floor of a shopping mall, etc.) that the beginner wants to deliver within the region.
  • the beginner's delivery difficulty can be further reduced, and the delivery work participation can be further encouraged.
  • the service server allows the user to select not only the region but also detailed route information within the region when selecting a region where delivery is possible when subscribing to the service.
  • the detailed route information may include a detailed route (eg, apartment complex A, 101-110 buildings, 2nd floor of a shopping mall, etc.) that the beginner wants to deliver within the region.
  • the service server may obtain business area information and detailed route information within the area from the user, check a task list including tasks to which a detailed route is specified based on this, and provide the information to the user. In this way, the service server may allow the user to check the delivery route in advance and estimate the difficulty of the task before the task is assigned to the camp by displaying tasks in which detailed routes are specified in the task list provided to the user who is a new subscriber.
  • the service server may identify a work place recruiting beginners with little experience in performing work, and the task list included in the first page may include tasks associated with the identified work place.
  • the work place may include a camp for determining a detailed route of the work and assigning the work to delivery workers in relation to the work of delivering goods to one or more regions within the distribution center.
  • a delivery service company can increase the efficiency of work distribution and education of beginners by configuring the camp to intensively manage and train the work of beginners in a camp mainly in charge of tasks with low difficulty.
  • the service server may determine whether there is a camp that mainly recruits beginners, and include tasks in charge of the identified camp in a task list, thereby inducing beginners to apply for tasks of a camp that mainly recruits beginners. It may be advantageous in terms of job training and efficiency to have a plurality of beginners concentrate on the job of a specific camp compared to performing the job by being dispersed to a plurality of camps by a plurality of beginners.
  • FIG. 3 is a diagram illustrating an exemplary page for obtaining information on a business area and time zone selected by a user according to an embodiment of the present invention.
  • a page 310 for inputting a user's deliverable area and a page 320 for inputting a user's deliverable time zone are illustratively illustrated.
  • it is shown as a page for inputting a region and time zone available for delivery, but is not limited thereto, and any page in which the user inputs a region and time zone can be substituted.
  • pages 310 and 320 may be displayed on a user terminal by a service server when a user subscribes to a service.
  • the service server may list a plurality of regions selectable by the user on the page 310 and obtain information about one or more regions to which the user may be delivered from the user.
  • the region selected by the user is not a region to which the user is actually assigned, and can be used to bring up a list of jobs to which the user can apply, and the user can check and apply for jobs in other regions besides the selected region.
  • the service server obtains information on one or more areas where the user can deliver through the page 310, and then allows the user to confirm information about one or more areas where the user can deliver through the page 320. and information on one or more time zones in which delivery is possible for the user may be obtained in the area 321 of the page 320 .
  • the time zone selected by the user is not a time zone to which the user is actually assigned, and may be used to bring up a list of jobs that the user can apply for for a certain period in the future, and the user may check and apply for jobs in other time zones besides the selected time zone.
  • the service server may provide information on a region in which work is likely to be allocated to the user based on first information including work region information and work time zone information selected by the user when signing up. For example, if there is a camp recruiting beginners or a camp with a small number of applicants among the regions selected by the user based on statistical information, the service server determines that the user is likely to be assigned to the task in charge of the camp, and Information on regions with a high probability of being allocated may be additionally displayed on the pages 310 and 320 . The user may check in advance information on a region where work is likely to be allocated based on the region and time zone information selected by the user when subscribing to a service, and may modify the region and time zone information if necessary.
  • FIG. 4 is a diagram illustrating an exemplary page including a list of tasks checked based on information about a work area and information on a work time zone selected by a user according to an embodiment of the present invention.
  • a page 400 may include a task list selected based on first information including work region information and work time zone information selected by the user among tasks assignable to the user by the service server.
  • Area 401 may display work information corresponding to work area information and work time zone information selected by the user.
  • Area 402 may include promotion information corresponding to the task displayed in area 401 .
  • the promotion information displayed in the area 402 may include one or more promotions and may vary according to the user's work history. For example, if the user is a novice with no delivery work experience, only a promotion that pays additional wages upon completion of the first delivery may be displayed or emphasized compared to other promotions.
  • Area 403 may include expected hourly wage information corresponding to the task displayed in area 401 .
  • the user may click the area 404 to enter a page displaying other task information in addition to the task list displayed on the page 400 .
  • the page 400 may be a page provided only when the user is a beginner with little work experience.
  • beginnerers may find it complicated and difficult to enter additional detailed information in addition to the information entered at the time of service subscription to apply for work. and by providing users with a list of tasks suitable for beginners for a certain period of time in the future, it is possible to induce users who are beginners to more conveniently check tasks and easily apply for tasks, and to lower entry barriers for beginners.
  • the service server obtains information on additional work conditions in addition to the work area information and work time zone information entered at the time of service subscription from the user, and then reflects the information on the additional work conditions and separates the checked work list. can be provided through the page of
  • the page 400 may be a page provided regardless of whether the user is a beginner with little work experience or not. If the user is a beginner, the service server may check a task list based on work area information and work time zone information input by the user when subscribing to a service among assignable tasks, and display the checked task list on the page 400 . If the user is not a beginner, the service server obtains information on additional work conditions from the user in addition to the information entered by the user when subscribing to the service, checks the work list based on the acquired additional work conditions, and displays the checked work list on the page. (400).
  • 5A to 5C are diagrams illustrating exemplary pages in which a user inputs settlement information and driving vehicle information after selecting a task according to an embodiment of the present invention.
  • a page 500 including a settlement information input area 501 for a user's job application is shown.
  • the user can input settlement information such as a name and resident registration number in the settlement information input area 501.
  • the input settlement information is transmitted to the service server through the user terminal, and the user terminal may request real name authentication to the service server.
  • a page 500 including an account information input area 502 for a user's job application is shown.
  • the service server transmits information related to the user's account (eg, bank name, account number) through the account information input area 502 of the page 500 to the user. can be requested to The user can input account information to receive wages after work is completed.
  • information related to the user's account eg, bank name, account number
  • a page 500 including a driving vehicle information input area 503 for a user's job application is shown.
  • the service server may request the user to input vehicle information to be operated when the user performs delivery work.
  • Vehicle information may include vehicle type, vehicle number, and license plate color.
  • the service server may inform that delivery is possible only when a commercial license plate (yellow) is attached, and delivery cannot be requested if the vehicle has a white license plate.
  • FIGS. 6A and 6B are diagrams illustrating exemplary pages provided to a user who intends to subscribe to a service according to an embodiment of the present invention.
  • FIG. 6A when a user has a subscription history of related services associated with a service, a page for the user to proceed with service subscription is shown.
  • membership registration for a service may be required in order for a user to apply for a delivery service related to the service.
  • the service member sign-up process is complicated and requires an unnecessarily large amount of information, there is a possibility that a significant number of users leave the page without completing the member sign-up process. Therefore, in order to reduce the dropout rate of users who attempt to sign up for membership, simplify the membership signup process, or check whether the user has already signed up for a related service related to the service, and if there is a history of subscribing to a related service, account for the related service. You can reduce unnecessary input of information by the user. For example, if the service is a service that provides information so that ordinary people who are not regular workers of the company can apply for delivery work, related services related to this service may include general e-commerce services that sell and deliver goods. can, and vice versa.
  • the service server may receive a user's service subscription input through the page 610 of FIG. 6A. If the user does not have a history of subscribing to a related service, he/she can proceed with the membership sign-up process through a general sign-up path. You can use this service with a related service account without input.
  • the user clicks the object in the area 601 the user may enter the page 620 .
  • the user can use this service without going through a separate sign-up procedure by logging in by entering the account ID or e-mail and password of the related service in the page 620 of FIG. 6A.
  • the service server may obtain necessary information from the user's related service subscription account information without obtaining information from the user through an unnecessary subscription procedure.
  • a user may apply for a delivery service without a separate membership registration process by agreeing to the service terms and conditions for using the service on the page 630 of FIG. 6A.
  • the user may enter a page for selecting a delivery area and a delivery time slot as shown in FIG. 3 after agreeing to the terms of service.
  • the service server may recommend a camp where the user can work based on the user's address information included in the account information of the user's related service.
  • the service server can obtain the user's address information included in the account information of the related service even if the user does not enter the delivery area when signing up for membership, and the camp of the distribution center where the user is likely to be assigned based on the acquired address information and provide information in advance on tasks related to the identified camps.
  • the user can check in advance the information of the camp or task recommended based on the user's address without entering information on the delivery area or the user's address information, and can enter information on the delivery area and time zone considering this. there is.
  • the service server may receive a user's service subscription input through the page 610 of FIG. 6B. If the user does not have a record of subscribing to a related service, the user may enter the page 640 by clicking the “subscribe to service” object in the region 602 .
  • the user may enter only the user's phone number without entering detailed information such as name, date of birth, address, e-mail address, etc. on the page 640 of FIG. 6B, and the input user's phone number is the user's phone number. It can be used as a service subscription account ID.
  • the service server requests only the mobile phone number, which is essential information, and does not require other information, thereby simplifying the user's service subscription process. Since the user can complete the self-authentication and membership sign-up process by inputting only one phone number in the page 650 of FIG. 6B, unnecessary input of personal information and waste of time can be prevented.
  • the subscription process is performed using the account of the related service, and if the user has no subscription history of related services, only one phone number is used.
  • FIG. 7 is a flow chart showing the flow of a method for providing business information according to an embodiment of the present invention.
  • the service server may obtain first information including business area information and business time zone information selected by the user from the user terminal.
  • first information including business area information and business time zone information selected by the user from the user terminal.
  • the user may input an area and time zone where the user can deliver or wants delivery through the application, and the information entered by the user is transmitted to the service server. It can be.
  • the service server may check a list of tasks selected based on the first information among assignable tasks.
  • the service server may provide a list of tasks selected based on first information among assignable tasks as information specific to beginners.
  • the service server may check a task list including one or more delivery tasks suitable for the user among tasks assignable to the user based on the region information and time zone information selected by the user.
  • the task list may be limited to a list that includes tasks within a certain period of time (eg, 3 days) from the present.
  • the task list may include tasks to be performed in a camp in an area selected by the user or an area adjacent to the area selected by the user.
  • the task list may include tasks to be performed in a time zone selected by the user.
  • the service server may provide a first page including a list of tasks selected based on the first information to the user terminal. If the user is a beginner, the service server checks a list of tasks selected based on the business area information and business time zone information entered by the user when subscribing to the service, and provides a page displaying the task list to the user through the user terminal, After subscribing to the service, the user can check the task list suitable for him or her without inputting additional information.
  • FIG. 8 is a diagram illustrating some components of a system for providing information according to an embodiment of the present invention.
  • FIG. 8 a system for providing information according to an embodiment of the present invention is shown, and the system includes a user terminal 810 and a service server 820 capable of communicating with each other.
  • the user terminal 810 may execute an e-commerce client program or a food delivery client program, and may include a transceiver 812, a controller 814, an input unit 816, and a display unit 818.
  • the transmission/reception unit 812 may transmit/receive information with other nodes including the service server 820 .
  • the transceiver 812 may perform communication with various types of external devices according to various types of communication methods.
  • the transceiver 812 may include at least one of a Wi-Fi chip, a Bluetooth chip, a wireless communication chip, and an NFC chip.
  • the Wi-Fi chip and the Bluetooth chip may perform communication in a WiFi method and a Bluetooth method, respectively.
  • various connection information such as an SSID and a session key may be first transmitted and received, and various information may be transmitted and received after a communication connection is established using the same.
  • the wireless communication chip refers to a chip that performs communication according to various communication standards such as IEEE, ZigBee, 3rd Generation (3G), 3rd Generation Partnership Project (3GPP), and Long Term Evolution (LTE).
  • the NFC chip refers to a chip that operates in a Near Field Communication (NFC) method using a 13.56 MHz band among various RF-ID frequency bands such as 135 kHz, 13.56 MHz, 433 MHz, 860 to 960 MHz, and 2.45 GHz.
  • NFC Near Field Communication
  • the input unit 816 may receive a user's input and may include a touch screen, a microphone, and buttons.
  • the input unit 816 may receive various commands from the user.
  • the input unit 816 may be implemented in various ways, such as a key or a touch panel.
  • the keys may include various types of keys such as mechanical buttons and wheels formed in various regions such as the front, side, or rear surfaces of the main body of the user terminal 810 .
  • the touch panel may detect a user's touch input and output a touch event value corresponding to the sensed touch signal.
  • the touch screen When a touch screen is configured by combining a touch panel with a display panel, the touch screen may be implemented with various types of touch sensors such as a capacitive type, a resistive type, and a piezoelectric type.
  • the capacitive type is a method of calculating touch coordinates by detecting microelectricity caused by a user's body when a part of the user's body touches the touch screen surface by using a dielectric coated on the surface of the touch screen.
  • the pressure-sensitive type includes two electrode plates embedded in the touch screen, and calculates touch coordinates by sensing that when a user touches the screen, the top and bottom plates of the touched point are in contact and current flows.
  • a touch event occurring in a touch screen may be mainly generated by a human finger, but may also be generated by an object made of a conductive material capable of applying capacitance change.
  • the display unit 818 may display information related to the operation of the user terminal 810 and may display a page including the information described in the embodiment.
  • the display unit 818 may include various types of components such as liquid crystal display (LCD) and organic light emitting diodes (OLED).
  • the display unit 818 may be configured in a form connected to internal components of the user terminal 810 by wire, and may be configured in a wireless communication mode through a configuration such as the transmission/reception unit 812 included in the user terminal 810. It may be configured in a form connected to.
  • the control unit 814 may perform control to perform the operation of the user terminal 810 described in the embodiment.
  • the controller 814 may include at least one processor configured to perform the operation of the user terminal 810 .
  • the processor may include at least one of RAM, ROM, CPU, GPU (Graphic Processing Unit), and bus (BUS).
  • RAM, ROM, CPU and GPU, etc. can be connected to each other through a bus.
  • the CPU accesses the memory and performs booting using the O/S stored in the memory. In addition, various operations are performed using various programs, contents, data, etc. stored in the memory.
  • the ROM stores instruction sets for system booting. For example, when a turn-on command is input to the user terminal 810 and power is supplied, the CPU may copy the OS stored in the memory to the RAM according to the command stored in the ROM, and execute the OS to boot the system.
  • the CPU copies various programs stored in the memory to the RAM, and executes the programs copied to the RAM to perform various operations.
  • the GPU displays the UI screen in the area of the display unit 818 .
  • the GPU may create a screen displaying an electronic document including various objects such as content, icons, and menus.
  • the GPU calculates attribute values such as coordinate values, shape, size, and color of each object to be displayed according to the layout of the screen.
  • the GPU may generate screens of various layouts including objects based on the calculated attribute values.
  • the screen generated by the GPU may be provided to the display unit 818 and displayed in each area of the display unit 818 .
  • the user terminal 810 may further include a speaker for event output, and a storage unit (not shown) for storing at least some of the information transmitted and received through the transceiver 812 and information for operation of the user terminal 810. city) may be further included.
  • the service server 820 is a device on which an electronic commerce server program or a delivery service information providing service program is executed, and may include a transceiver 822, a control unit 824, and a storage unit 826.
  • the transmission/reception unit 822 may transmit/receive information with other nodes including the user terminal 810 .
  • the control unit 824 may perform control to perform the operation of the service server 820 described in the embodiment. Also, the controller 824 may include at least one processor.
  • the service server 820 may include a storage unit 826 that stores at least a part of information transmitted and received through the transmission and reception unit 822 and information for operation of the service server 820 .

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