WO2021181507A1 - 管理システム及び携帯端末 - Google Patents

管理システム及び携帯端末 Download PDF

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Publication number
WO2021181507A1
WO2021181507A1 PCT/JP2020/010202 JP2020010202W WO2021181507A1 WO 2021181507 A1 WO2021181507 A1 WO 2021181507A1 JP 2020010202 W JP2020010202 W JP 2020010202W WO 2021181507 A1 WO2021181507 A1 WO 2021181507A1
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WO
WIPO (PCT)
Prior art keywords
information
work
building
mobile terminal
display
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/JP2020/010202
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English (en)
French (fr)
Japanese (ja)
Inventor
成華 工藤
志賀　諭
典宏 長徳
史郎 古谷
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Mitsubishi Electric Building Solutions Corp
Original Assignee
Mitsubishi Electric Building Techno Service Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mitsubishi Electric Building Techno Service Co Ltd filed Critical Mitsubishi Electric Building Techno Service Co Ltd
Priority to CN202080098149.1A priority Critical patent/CN115211096A/zh
Priority to PCT/JP2020/010202 priority patent/WO2021181507A1/ja
Priority to JP2022507036A priority patent/JP7074272B6/ja
Publication of WO2021181507A1 publication Critical patent/WO2021181507A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers

Definitions

  • the present invention relates to a management system and a mobile terminal.
  • Patent Document 1 describes a system for managing information about workers.
  • a worker who uses this system registers a work place from a terminal when starting work. For example, the worker selects "Nagoya" in the "Area” column.
  • the names of buildings existing in the Nagoya area are sequentially displayed on the display. The worker keeps pen-touching until the name of the building to be the work place is displayed, and when the corresponding building name is displayed, the worker selects the building name (see paragraph 0025).
  • the worker In the system described in Patent Document 1, the worker must take a number of steps in order to register the information of the building as the work place. For example, there are many buildings in the Nagoya area. For this reason, there is a problem that the procedure for registering the information of the building as the work place is complicated. Further, in the system described in Patent Document 1, the terminal possessed by the worker must store the information of all the buildings. Since the system includes a large number of terminals, there is a problem that information management of the building becomes complicated.
  • An object of the present invention is to provide a management system capable of easily registering information on a building and easily managing information on the building. It is also to provide a mobile terminal for use in such a management system.
  • the management system includes a mobile terminal having a display and a management server.
  • the mobile terminal includes an acquisition means for acquiring the position information representing the current position of the mobile terminal, a first communication means for transmitting the position information acquired by the acquisition means to the management server, and a display control means.
  • the management server stores the building management table, and the storage means registered in the building management table in association with the location information indicating the location of the building and the first specific information for identifying the building for a plurality of buildings.
  • a search means for searching a plurality of buildings as visit candidates from the buildings in which the first specific information is registered in the building management table based on the location information transmitted by the first communication means, and a visit candidate searched by the search means.
  • the display control means displays the visit candidates transmitted by the second communication means on the display.
  • the first communication means transmits work start information including the first specific information of the selected building to the management server.
  • the mobile terminal relates to a display, an acquisition means for acquiring position information representing a current position, a communication means for transmitting the position information acquired by the acquisition means to a management server, and a position information transmitted by the communication means.
  • the display control means for displaying the received visit candidate on the display is provided.
  • the communication means transmits work start information including the first specific information for identifying the selected building to the management server.
  • information registration of a building can be easily performed, and information management of a building can be easily performed.
  • FIG. It is a figure which shows the example of the management system in Embodiment 1.
  • FIG. It is a figure which shows the example of the mobile terminal. It is a figure which shows the example of the management server. It is a flowchart which shows the operation example of a mobile terminal. It is a figure which shows the display example of a mobile terminal. It is a flowchart which shows the operation example of the management server. It is a figure which shows the other display example of a mobile terminal. It is a figure which shows the other display example of a mobile terminal. It is a flowchart which shows the other operation example of the management system in Embodiment 1.
  • FIG. It is a figure which shows the example of the hardware resource of a mobile terminal. It is a figure which shows another example of the hardware resource of a mobile terminal.
  • FIG. 1 is a diagram showing an example of a management system according to the first embodiment.
  • the management system shown in FIG. 1 manages information about workers.
  • the worker maintains the equipment installed in the building.
  • the equipment maintained by the operator is an elevator.
  • Elevators include, for example, elevators and escalators.
  • the equipment maintained by the worker may be other equipment such as an air conditioner.
  • the mobile terminal 1 is an example of a terminal owned by a worker.
  • the mobile terminal 1 is, for example, a smart phone.
  • the mobile terminal 1 may be a dedicated terminal used only for equipment maintenance.
  • the mobile terminal 1 is connected to the management server 3 via a specific network 2.
  • the function of the management server 3 may be realized by one device or may be realized by a plurality of devices.
  • the function of the management server 3 may be realized by a plurality of devices installed at remote locations.
  • the worker registers various information in the management server 3 by operating the mobile terminal 1.
  • the information registered in the management server 3 includes attendance information, dispatch information, work start information, work end information, return information, and leave information.
  • the information registered in the management server 3 is not limited to the above example. Other information about the worker may be registered in the management server 3.
  • Attendance information is information indicating that a worker has arrived at the office.
  • the attendance information includes, for example, an employee number, time information, and the like.
  • the employee number is an example of personal identification information for identifying a worker.
  • the dispatch information is information indicating that the worker has gone to the site to maintain the equipment.
  • the dispatch information includes, for example, an employee number, time information, a building number, and the like.
  • the building number is an example of building identification information for identifying a building.
  • the building number included in the dispatch information indicates the destination of the worker.
  • the work start information is information indicating that the maintenance work of the equipment has been started.
  • Work start information includes, for example, employee numbers, time information, building numbers, elevator numbers, and the like.
  • the elevator number is an example of elevator identification information for identifying an elevator in a building.
  • the work completion information is information indicating that the maintenance work of the equipment has been completed. Work completion information includes, for example, employee numbers, time information, building numbers, elevator numbers, and the like.
  • Return to work information is information indicating that the worker has returned to work.
  • the return information includes, for example, an employee number, time information, and the like.
  • the leaving information is information indicating that the worker has left the company.
  • the leaving information includes, for example, an employee number, time information, and the like.
  • FIG. 1 shows an example in which the management server 3 centrally manages various types of information.
  • the management server 3 may be able to communicate with a plurality of other systems.
  • FIG. 1 shows an example in which the management server 3 is connected to the information systems 4 to 6.
  • the management server 3 may transmit various information registered by the worker to the information systems 4 to 6.
  • various information registered by the worker in the management server 3 can be shared by a plurality of systems.
  • FIG. 2 is a diagram showing an example of the mobile terminal 1.
  • the mobile terminal 1 includes, for example, a display 10, an input device 11, an acquisition unit 12, a communication unit 13, and a display control unit 14.
  • the display 10 is controlled by the display control unit 14.
  • the display 10 and the input device 11 may be a touch panel type integrated device.
  • FIG. 3 is a diagram showing an example of the management server 3.
  • the management server 3 includes, for example, a storage unit 30, a communication unit 31, and a search unit 32.
  • the building management table is stored in the storage unit 30.
  • the location information indicating the location of the building and the building identification information are registered in the building management table in association with each other.
  • the position coordinates of the building are registered as the location information.
  • a building number and a building name are registered as building identification information.
  • FIG. 4 is a flowchart showing an operation example of the mobile terminal 1.
  • the mobile terminal 1 it is determined whether or not a specific work start condition is satisfied (S101). For example, when the worker arrives at the B building, he / she starts a specific application on the mobile terminal 1 and opens a screen for registering work start information.
  • FIG. 5 is a diagram showing a display example of the mobile terminal 1.
  • FIG. 5 shows an example in which an initial screen for registering work start information is displayed on the display 10.
  • S101 determines Yes.
  • the acquisition unit 12 acquires the position information indicating the current position of the mobile terminal 1. Any method may be used as the method in which the acquisition unit 12 detects the position of the mobile terminal 1. For example, the acquisition unit 12 detects the position of the mobile terminal 1 by receiving a signal from a GPS satellite. The acquisition unit 12 may use another radio wave or the like for position detection.
  • the acquisition unit 12 acquires the position information.
  • the communication unit 13 transmits a search request to the management server 3 (S104).
  • the search request transmitted in S104 includes the position information acquired by the acquisition unit 12 in S103 and the terminal identification information for identifying the mobile terminal 1.
  • the terminal specific information is, for example, the telephone number of the mobile terminal 1.
  • FIG. 6 is a flowchart showing an operation example of the management server 3.
  • the management server 3 determines whether or not a search request has been received from the mobile terminal 1 (S201). When the communication unit 31 receives the search request transmitted from the mobile terminal 1 in S104, it is determined to be Yes in S201.
  • the search unit 32 searches for a building candidate that is considered to be visited by the worker, that is, a visit candidate (S202).
  • the search unit 32 searches for a visit candidate based on the location information included in the search request received by the communication unit 31 in S201. For example, the search unit 32 searches for a plurality of buildings as visit candidates from the buildings in which the building identification information is registered in the building management table stored in the storage unit 30.
  • the search unit 32 may determine a visit candidate based on the distance between the mobile terminal 1 and the building. For example, the search unit 32 includes 10 buildings as visit candidates in ascending order of distance.
  • the communication unit 31 transmits the visit candidate searched by the search unit 32 in S202 to the mobile terminal 1 as a response to the search request received in S201 (S203).
  • the display control unit 14 displays the visit candidate received from the management server 3 on the display 10 (S106).
  • FIG. 7 is a diagram showing another display example of the mobile terminal 1.
  • FIG. 7 shows an example in which a visit candidate is displayed on the display 10 in S106.
  • the visit candidate is displayed on the display 10 in S106
  • the visit candidate is displayed on the display 10
  • the worker selects a building equipped with an elevator for maintenance work, that is, building B, from the visit candidates.
  • S107 determines Yes.
  • FIG. 8 is a diagram showing another display example of the mobile terminal 1.
  • FIG. 8 shows an example in which the input screen is displayed on the display 10 in S108.
  • the work start information includes at least the building identification information of the building selected in S107.
  • the building identification information of the building selected in S107 that is, the building B is input in advance on the input screen.
  • FIG. 8 shows an example in which both the building number and the building name are input in advance as the building identification number.
  • the input screen includes an input field 21 for inputting an employee number and an input field 22 for inputting an elevator number.
  • the employee number associated with the mobile terminal 1 may be entered in advance in the input field 21.
  • the input screen may include an input field for inputting other information.
  • the mobile terminal 1 when the input screen shown in FIG. 8 is displayed on the display 10, it is determined whether or not the input content is confirmed (S109).
  • the operator inputs information on the input screen using the input device 11. For example, the worker inputs the employee number and the elevator number on the input screen. Then, when the operator inputs all the necessary information, he presses the confirm button 23. As a result, it is determined as Yes in S109. It should be noted that S109 may determine Yes by performing another specific operation. If it is determined to be Yes in S109, the communication unit 13 transmits the work start information to the management server 3 (S110).
  • the work start information transmitted in S110 includes, for example, a building number, an employee number, and an elevator number input on the input screen.
  • the management server 3 determines whether or not the work start information has been received (S204).
  • the communication unit 31 receives the work start information transmitted from the mobile terminal 1 in S110, it is determined to be Yes in S204. If Yes is determined in S204, the work start information is registered in the management server 3 (S205).
  • the number input button 24 may be displayed on the initial screen shown in FIG. 5 in case the mobile terminal 1 cannot receive the signal from the GPS satellite.
  • the display 10 indicates that fact. The operator who sees the display presses the number input button 24. As a result, it is determined as No in S102. If No is determined in S102, the display control unit 14 displays an input screen as shown in FIG. 8 on the display 10 (S108). However, if No is determined in S102, the building number is not input on the input screen. The operator manually inputs the building number using the input device 11.
  • the worker may press the number input button 24 after confirming the visit candidates displayed on the display 10. As a result, it is determined as No in S107. If No is determined in S107, the display control unit 14 displays an input screen as shown in FIG. 8 on the display 10 (S108). However, even if No is determined in S107, the building number is not input on the input screen. The operator manually inputs the building number using the input device 11.
  • the management server 3 searches for the visit candidate, and the search result is displayed on the display 10 of the mobile terminal 1. Then, when a specific building is selected from the visit candidates displayed on the display 10, work start information including the building identification information of the building is transmitted to the management server 3. Therefore, in the example shown in the present embodiment, information registration of the building can be easily performed at the start of work. Further, since the building information can be managed by the management server 3, the building information can be easily managed.
  • FIG. 9 is a flowchart showing another operation example of the management system according to the first embodiment.
  • FIG. 9 shows an operation example of the mobile terminal 1.
  • the worker transmits the work start information in S110
  • the worker starts the maintenance work of the unit c provided in the building B.
  • the operation shown in FIG. 9 is started after the work start information is transmitted in S110.
  • the mobile terminal 1 is further provided with a setting unit 15, a determination unit 16, and a notification unit 17.
  • the acquisition unit 12 acquires the position information indicating the current position of the mobile terminal 1 (S301).
  • the setting unit 15 sets the work reference position based on the position information acquired by the acquisition unit 12 in S301 (S302).
  • the work reference position is a reference position for determining whether or not the worker is working in the planned work area.
  • the work reference position is a position that serves as a reference for determining whether or not the worker is working on the No. c machine provided in the B building.
  • the acquisition of the position information may be performed a plurality of times.
  • the setting unit 15 sets the work reference position based on the plurality of position information acquired by the acquisition unit 12. For example, the setting unit 15 sets the center coordinates obtained from the plurality of position information as the work reference position.
  • the work start information when the work start information is transmitted in S110, it is determined whether or not the work end information is transmitted to the management server 3 (S303).
  • the worker When the maintenance work of Unit c provided in Building B is completed, the worker is supposed to transmit the work completion information from the mobile terminal 1. For example, when the work is completed, the worker starts the above application on the mobile terminal 1 and opens a screen for registering the work end information. Then, the operator inputs necessary information using the input device 11.
  • the communication unit 13 transmits the work completion information to the management server 3 (Yes in S303).
  • the determination unit 16 determines whether or not the maintenance work by the operator has been completed. The determination unit 16 makes the above determination based on the position information acquired by the acquisition unit 12 and the work reference position set by the setting unit 15.
  • the acquisition unit 12 acquires the position information (S304).
  • the determination unit 16 determines whether or not the position based on the position information acquired by the acquisition unit 12 in S304, that is, the position of the mobile terminal 1 is within the work area (S305).
  • the work area is, for example, a circle having a radius R centered on a work reference position set by the setting unit 15.
  • the radius R is preset.
  • the determination unit 16 determines whether or not the variable N is larger than the threshold value Nth (S307).
  • the threshold Nth is preset. For example, the threshold Nth is 2. If the variable N is larger than the threshold value Nth (Yes in S307), the determination unit 16 determines that the maintenance work by the operator has been completed.
  • the determination unit 16 determines that the work has been completed. In such a case, the processing of the mobile terminal 1 returns to S303.
  • the cycle for acquiring position information in S304 is arbitrarily set. If Yes is determined in S305, the variable N is reset (S308). That is, in the example shown in FIG. 9, when No is determined three times in a row in S305, the determination unit 16 determines that the work has been completed.
  • the notification unit 17 performs notification for prompting transmission of work completion information (S309).
  • the notification in S309 is performed by displaying on the display 10, generating sound, generating vibration, or the like. In the example shown in FIG. 9, even if the worker forgets to send the work end information at the end of the work, the worker can be prompted to send the work end information.
  • the input screen may be displayed on the display 10 together with the notification by the notification unit 17. That is, when the display control unit 14 determines Yes in 307, the display control unit 14 displays an input screen for inputting information to be included in the work end information on the display 10. After that, when the management server 3 receives the work end information transmitted from the mobile terminal 1, the management server 3 registers the work end information.
  • FIG. 9 shows an example in which the work reference position is set based on the position information acquired by the acquisition unit 12 in S301.
  • the setting unit 15 may acquire the location information of the building registered in the building management table from the management server 3 and set the work reference position based on the acquired information. This example is effective when there is only one elevator in the building.
  • the work reference position is set based on the position information acquired by the acquisition unit 12 in S301. As a result, it is possible to accurately determine whether or not the maintenance work by the operator has been completed.
  • each part indicated by reference numerals 12 to 17 indicates a function possessed by the mobile terminal 1.
  • FIG. 10 is a diagram showing an example of hardware resources of the mobile terminal 1.
  • the mobile terminal 1 includes a processing circuit 40 including, for example, a processor 41 and a memory 42 as hardware resources.
  • the mobile terminal 1 realizes the functions of the respective parts shown by reference numerals 12 to 17 by executing the program stored in the memory 42 by the processor 41.
  • As the memory 42 a semiconductor memory or the like can be adopted.
  • FIG. 11 is a diagram showing another example of the hardware resource of the mobile terminal 1.
  • the mobile terminal 1 includes, for example, a processing circuit 40 including a processor 41, a memory 42, and dedicated hardware 43.
  • FIG. 11 shows an example in which a part of the functions of the mobile terminal 1 is realized by the dedicated hardware 43. All the functions of the mobile terminal 1 may be realized by the dedicated hardware 43.
  • the dedicated hardware 43 a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof can be adopted.
  • each part indicated by reference numerals 30 to 32 indicates a function possessed by the management server 3.
  • the example of the hardware resource of the management server 3 is the same as the example shown in FIG.
  • the management server 3 includes a processing circuit including a processor and a memory as hardware resources.
  • the function of the storage unit 30 is realized by the memory.
  • the management server 3 realizes the functions of the respective parts shown by reference numerals 31 to 32 by executing the program stored in the memory by the processor.
  • the example of the hardware resource of the management server 3 may be the same as the example shown in FIG. In such a case, the management server 3 includes a processing circuit including a processor, a memory, and dedicated hardware. That is, some of the functions of the management server 3 may be realized by dedicated hardware. All the functions of the management server 3 may be realized by dedicated hardware.
  • the present invention can be applied to, for example, a system for managing information about workers.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
PCT/JP2020/010202 2020-03-10 2020-03-10 管理システム及び携帯端末 Ceased WO2021181507A1 (ja)

Priority Applications (3)

Application Number Priority Date Filing Date Title
CN202080098149.1A CN115211096A (zh) 2020-03-10 2020-03-10 管理系统和便携终端
PCT/JP2020/010202 WO2021181507A1 (ja) 2020-03-10 2020-03-10 管理システム及び携帯端末
JP2022507036A JP7074272B6 (ja) 2020-03-10 2020-03-10 管理システム及び携帯端末

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Citations (3)

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JP2001136282A (ja) * 1999-11-09 2001-05-18 Nippon Denwa Shisetsu Co Ltd 作業情報管理システム
JP2014056364A (ja) * 2012-09-12 2014-03-27 Zenrin Datacom Co Ltd 営業支援システム、営業支援方法、営業支援装置、端末装置、営業支援プログラムおよび営業支援要求プログラム
JP2018073378A (ja) * 2016-10-27 2018-05-10 パナソニック インテレクチュアル プロパティ コーポレーション オブ アメリカＰａｎａｓｏｎｉｃ Ｉｎｔｅｌｌｅｃｔｕａｌ Ｐｒｏｐｅｒｔｙ Ｃｏｒｐｏｒａｔｉｏｎ ｏｆ Ａｍｅｒｉｃａ メンテナンスサービス方法及びメンテナンスサービスシステム

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JP5573859B2 (ja) * 2012-02-09 2014-08-20 コニカミノルタ株式会社 エアタグ情報登録装置、エアタグ情報登録システムおよびプログラム
JP2014051376A (ja) * 2012-09-07 2014-03-20 Hitachi Building Systems Co Ltd エレベータ点検システム
JP2018190208A (ja) * 2017-05-09 2018-11-29 コニカミノルタ株式会社 在宅訪問支援システム
JP7112707B2 (ja) * 2018-01-22 2022-08-04 理研産業株式会社 作業員状況収集システム、作業員状況収集装置及び作業員状況収集方法
JP6755274B2 (ja) * 2018-03-30 2020-09-16 株式会社日立ビルシステム エレベーター点検支援システムおよびエレベーター作業情報管理方法

Patent Citations (3)

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Publication number Priority date Publication date Assignee Title
JP2001136282A (ja) * 1999-11-09 2001-05-18 Nippon Denwa Shisetsu Co Ltd 作業情報管理システム
JP2014056364A (ja) * 2012-09-12 2014-03-27 Zenrin Datacom Co Ltd 営業支援システム、営業支援方法、営業支援装置、端末装置、営業支援プログラムおよび営業支援要求プログラム
JP2018073378A (ja) * 2016-10-27 2018-05-10 パナソニック インテレクチュアル プロパティ コーポレーション オブ アメリカＰａｎａｓｏｎｉｃ Ｉｎｔｅｌｌｅｃｔｕａｌ Ｐｒｏｐｅｒｔｙ Ｃｏｒｐｏｒａｔｉｏｎ ｏｆ Ａｍｅｒｉｃａ メンテナンスサービス方法及びメンテナンスサービスシステム

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