WO2017086061A1 - Procédé de collecte d'informations de réponses, système de collecte d'informations de réponse, dispositif et programme de collecte d'informations de réponse, procédé d'octroi de coupon, système d'octroi de coupon et dispositif et programme d'octroi de coupon - Google Patents

Procédé de collecte d'informations de réponses, système de collecte d'informations de réponse, dispositif et programme de collecte d'informations de réponse, procédé d'octroi de coupon, système d'octroi de coupon et dispositif et programme d'octroi de coupon Download PDF

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Publication number
WO2017086061A1
WO2017086061A1 PCT/JP2016/080124 JP2016080124W WO2017086061A1 WO 2017086061 A1 WO2017086061 A1 WO 2017086061A1 JP 2016080124 W JP2016080124 W JP 2016080124W WO 2017086061 A1 WO2017086061 A1 WO 2017086061A1
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Prior art keywords
coupon
answer
user
granting
authority
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PCT/JP2016/080124
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English (en)
Japanese (ja)
Inventor
中村　一成
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株式会社ぐるなび
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Priority to JP2017551774A priority Critical patent/JP6563513B2/ja
Publication of WO2017086061A1 publication Critical patent/WO2017086061A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F13/00—Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units

Definitions

  • the present invention relates to an answer information collection method, an answer information collection system, an answer information collection device and a program, and a coupon grant method, a coupon grant system, a coupon grant device and a program.
  • Patent Literature 1 and Patent Literature 2 disclose a questionnaire device that conducts a questionnaire via a computer network.
  • Patent Document 3 discloses a technique related to a coupon ticket issuing system that can improve the customer-collection effect.
  • JP 2004-348665 A Japanese Patent Laying-Open No. 2015-90576 JP 2010-170305 A
  • the present invention provides a response information collection method, a response information collection system, a response information collection device, and a response information collection method that can collect response information more efficiently until the final target number of answers is reached or until a predetermined end time is reached.
  • the purpose is to provide a program.
  • an object of the present invention is to provide a coupon granting method, a coupon granting system, a coupon granting apparatus, and a program that can expect a short-term customer attraction effect.
  • the present invention is an answer information collecting method performed via a network, an answer request step for requesting transmission of answer information to a user terminal, and an answer for receiving and determining the answer information from the user terminal
  • An additional response requesting step for requesting transmission of the response information to another user terminal that has not yet made the transmission request in accordance with a determination result of the response receiving step.
  • the reply requesting step provides a reply information collecting method that is repeated until the final target number of answers is reached or until a predetermined end time is reached.
  • the present invention is also an answer information collecting system in which a user terminal and an answer information collecting apparatus are connected via a network, and the answer information collecting apparatus makes a response information transmission request to the user terminal.
  • the answer receiving unit including a request unit, a receiving unit that receives the answer information from the user terminal, a determination unit that performs determination on the answer information, An additional response requesting unit that makes a transmission request for the response information to another user terminal that has not made the transmission request yet, and the additional response requesting unit reaches a final target answer count or is predetermined
  • An answer information collecting system is provided that repeats the answer information transmission request until an end time is reached.
  • the present invention provides a response request unit that makes a transmission request for response information to a user terminal, a reception unit that receives the response information from the user terminal, and a determination unit that makes a determination about the response information; And an additional response requesting unit that makes a transmission request for the response information to another user terminal that has not made the transmission request according to the determination result of the response receiving unit.
  • the additional response request unit provides a response information collection device that repeats the transmission request for the response information until a final target number of responses is reached or a predetermined end time is reached.
  • the present invention provides a response request collecting step for transmitting a response information to a user terminal to a response information collecting device, a response receiving step for receiving and determining the response information from the user terminal, and the response Depending on the determination result of the accepting step, an additional response requesting step for requesting transmission of the response information to another user terminal that has not made the transmission request, and until the final target answer count is reached or predetermined termination And a process for repeating the additional answer request step until time is reached.
  • the present invention is a method for granting a coupon via a network, wherein an authorization granting step for granting a coupon acquisition authority to a user and the acquisition authority not granted based on a predetermined condition are provided. An additional authority granting step for granting the acquisition authority to the user is provided.
  • the present invention is a coupon grant system in which a terminal owned by a user and a coupon grant device are connected via a network, and the coupon grant device grants a coupon acquisition authority to the user.
  • a coupon grant system is provided.
  • the present invention also grants the acquisition authority based on the result of the authority granting section for granting the coupon acquisition authority to the user, the condition determining section for determining a predetermined condition, and the condition determining section.
  • a coupon granting device comprising: an additional privilege granting unit that grants the acquisition privilege to another user who does not.
  • this invention provides the said acquisition authority to another user who has not provided the said acquisition authority based on the authority grant step which provides the coupon acquisition apparatus with the acquisition authority of a coupon with respect to a user, and predetermined conditions And a program for realizing the additional authority granting step.
  • a “coupon” is a privilege that can be enjoyed by the user.
  • the content of the privilege is not particularly limited, and examples thereof include discounts on product prices or service charges, provision of goods, or extension of service time.
  • an answer information collecting method an answer information collecting system, and an answer information collecting apparatus capable of collecting answer information more efficiently until the final target answer number is reached or a predetermined end time is reached.
  • programs can be provided. Furthermore, according to the present invention, it is possible to provide a coupon grant method, a coupon grant system, a coupon grant device, and a program that are expected to have a short-term customer attraction effect.
  • FIG. 1 is a diagram illustrating an example of a configuration of an answer information collection system 1 according to the first embodiment.
  • FIG. 2 is a sequence diagram illustrating an example of a process flow in the answer information collection system 1 according to the first embodiment.
  • FIG. 3 is a flowchart illustrating an example of the procedure of the response information collection method according to the first embodiment.
  • FIG. 4 is a flowchart illustrating an example of the procedure of the response information collection method according to the first modification of the first embodiment.
  • FIG. 5 is a flowchart illustrating an example of a procedure of an answer information collecting method according to the second modification of the first embodiment.
  • FIG. 6 is a diagram schematically illustrating an example of a flow of granting answer rights in the answer information collecting method according to the third modification of the first embodiment.
  • FIG. 1 is a diagram illustrating an example of a configuration of an answer information collection system 1 according to the first embodiment.
  • FIG. 2 is a sequence diagram illustrating an example of a process flow in the answer information collection system
  • FIG. 7 is a diagram illustrating an example of a configuration of the response information collection system 10 according to the second embodiment.
  • FIG. 8 is a flowchart illustrating an example of the procedure of the response information collection method according to the second embodiment.
  • FIG. 9A is a diagram schematically illustrating an example of a flow of giving an answer right in the answer information collecting method according to the third embodiment.
  • FIG. 9B is a diagram schematically illustrating an example of a flow of giving a response right in the response information collection method according to the third embodiment.
  • FIG. 9C is a diagram schematically illustrating an example of a flow of giving a response right in the response information collection method according to the third embodiment.
  • FIG. 9A is a diagram schematically illustrating an example of a flow of giving an answer right in the answer information collecting method according to the third embodiment.
  • FIG. 9B is a diagram schematically illustrating an example of a flow of giving a response right in the response information collection method according to the third embodiment.
  • FIG. 9C is
  • FIG. 10A is a diagram schematically illustrating an example of a flow of giving an answer right in the answer information collecting method according to the fourth embodiment.
  • FIG. 10B is a diagram schematically illustrating an example of the flow of granting answer rights in the answer information collecting method according to the fourth embodiment.
  • FIG. 10C is a diagram schematically illustrating an example of a flow of granting answer rights in the answer information collecting method according to the fourth embodiment.
  • FIG. 10D is a diagram schematically illustrating an example of a flow of giving a response right in the response information collection method according to the fourth embodiment.
  • FIG. 11 is a diagram schematically showing an example of a flow of granting answer rights in the answer information collecting method according to the fifth embodiment.
  • FIG. 10A is a diagram schematically illustrating an example of a flow of giving an answer right in the answer information collecting method according to the fourth embodiment.
  • FIG. 10B is a diagram schematically illustrating an example of the flow of granting answer rights in the answer information collecting method according to the fourth embodiment.
  • FIG. 12A is a diagram schematically illustrating an example of a flow of giving an answer right in the answer information collecting method according to the sixth embodiment.
  • FIG. 12B is a diagram schematically illustrating an example of a flow of giving a response right in the response information collection method according to the sixth embodiment.
  • FIG. 13 is a diagram illustrating an example of the configuration of the coupon grant system 1 according to the seventh embodiment.
  • FIG. 14 is a sequence diagram illustrating an example of a process flow in the coupon grant system 1 according to the seventh embodiment.
  • FIG. 15: is a flowchart which shows an example of the procedure of the provision method of the coupon which concerns on 7th Embodiment.
  • FIG. 16 is a flowchart which shows an example of the procedure of the provision method of the coupon which concerns on the 2nd modification of 7th Embodiment.
  • FIG. 17 is a figure which shows typically an example of the flow of the coupon acquisition authority provision in the provision method of the coupon which concerns on the 3rd modification of 7th Embodiment.
  • FIG. 18 is a diagram illustrating an example of the configuration of the coupon grant system 110 according to the eighth embodiment.
  • FIG. 19 is a flowchart illustrating an example of a procedure of a coupon grant method according to the eighth embodiment.
  • FIG. 20A is a diagram schematically illustrating an example of the flow of granting the coupon acquisition authority in the coupon granting method according to the ninth embodiment.
  • FIG. 20B is a diagram schematically showing an example of a flow of granting the coupon acquisition authority in the coupon granting method according to the ninth embodiment.
  • FIG. 20C is a diagram schematically illustrating an example of a flow of giving a coupon acquisition authority in the coupon grant method according to the ninth embodiment.
  • FIG. 21A is a diagram schematically illustrating an example of a flow of giving a coupon acquisition authority in the coupon grant method according to the tenth embodiment.
  • FIG. 21B is a diagram schematically illustrating an example of a flow of giving a coupon acquisition authority in the coupon grant method according to the tenth embodiment.
  • FIG. 21C is a diagram schematically illustrating an example of a flow of granting the coupon acquisition authority in the coupon grant method according to the tenth embodiment.
  • FIG. 21A is a diagram schematically illustrating an example of a flow of giving a coupon acquisition authority in the coupon grant method according to the tenth embodiment.
  • FIG. 21B is a diagram schematically illustrating an example of a flow
  • FIG. 21D is a diagram schematically illustrating an example of a flow of giving a coupon acquisition authority in the coupon grant method according to the tenth embodiment.
  • FIG. 22 is a diagram schematically illustrating an example of the flow of granting the coupon acquisition authority in the coupon granting method according to the eleventh embodiment.
  • FIG. 23A is a diagram schematically illustrating an example of a flow of giving a coupon acquisition authority in the coupon grant method according to the twelfth embodiment.
  • FIG. 23B is a diagram schematically illustrating an example of a flow of granting the coupon acquisition authority in the coupon granting method according to the twelfth embodiment.
  • FIG. 1 is a diagram illustrating an example of a configuration of an answer information collection system 1 according to the first embodiment.
  • an answer information collecting device 2 and a user terminal 3 are connected via a network 4 so that they can communicate with each other.
  • a network 4 so that they can communicate with each other.
  • three user terminals 3 are illustrated in FIG. 1, the number of user terminals is not limited to three.
  • the present invention can also be understood as an invention of an answer information collecting method including various processes (steps) executed by a computer such as the answer information collecting device 2 and the user terminal 3 included in the answer collecting system 1. Further, as long as at least the object of the present invention can be achieved, a part of various processes (steps) described in the present embodiment may be omitted.
  • the answer information collection device 2 is a computing device such as a CPU (Central Processing Unit) that executes program processing, a storage device such as a RAM, ROM, and hard disk drive for storing computer programs or data, a network such as the Internet or a LAN.
  • 4 is a computer including a communication device that transmits and receives data via the communication device 4.
  • the operation of the answer information collecting apparatus 2 is controlled by executing various processes by the arithmetic device.
  • the user terminal 3 is a communication terminal owned by the user, such as a smartphone, a mobile phone, a tablet computer, or a personal computer.
  • the answer information collection device 2 includes an answer request unit 21, an answer acceptance unit 22, and an additional answer request unit 23.
  • the answer information collection device 2 functions as an answer request unit 21, an answer reception unit 22, and an additional answer request unit 23 by executing various processes according to a program stored in the storage device. Further, some or all of the answer request unit 21, the answer accepting unit 22, and the additional answer request unit 23 may be configured by circuit modules.
  • the information providing apparatus 2 is not limited to a single computer, and may be a computer system in which a plurality of computers operate in cooperation. Further, the answer information collecting device 2 may include a plurality of arithmetic devices, and various processes executed by the answer information collecting device 2 may be executed in a distributed manner by the plural arithmetic devices.
  • the response request unit 21 sends a response information transmission request to the user terminal 3.
  • the transmission request for the response information by the response request unit 21 is also simply referred to as “response request”.
  • “Answer information” is information that becomes a reply to a question, suggestion, or request.
  • the means for making a response information transmission request is not particularly limited.
  • an email describing a question may be transmitted to the user terminal 3.
  • the URL of a site on the Internet on which a question is posted may be transmitted by e-mail to prompt the owner of the user terminal 3 to access the URL.
  • the question items or the URL may be displayed on the user terminal 3 via an application installed in the user terminal 3.
  • the push notification function may be used to notify the question items or the URL.
  • a reply field may be provided in the push notification displaying the questions and the like so that the user can reply the reply information from the push notification. The user can easily and easily transmit the answer information, thereby collecting a large amount of answer information.
  • the answer reception unit 22 includes a reception unit 221 and a determination unit 222 as shown in FIG.
  • the receiving unit 221 receives response information from the user terminal 3.
  • the receiving unit 221 may receive the answer information by receiving an email transmitted from the user terminal 3 or may receive the answer information via a site on the Internet.
  • the determining unit 222 determines the answer information. For example, the determination unit 222 determines whether or not the reception unit 221 has received the answer information. Further, the determination unit 222 can store a “waiting time” set for waiting for reception of answer information, and can determine whether or not the waiting time has ended. Further, the determination unit 222 can determine whether or not the reception unit 221 has received the response information before the end of the waiting time.
  • the waiting time may be set before the response request unit 21 makes a response request. Further, the set waiting time may be changed after that, and in that case, it may be set based on the response record obtained as a result of the response request already executed by the response request unit 21.
  • the “response record” is a record related to the response information, and means the number of responses, response time, response rate, and the like.
  • the additional response request unit 23 makes a response information transmission request to another user terminal 3 that has not yet made a response information transmission request in accordance with the determination result of the response reception unit 22.
  • the response information transmission request by the additional response request unit 23 is also simply referred to as an “additional response request”.
  • the additional response request unit 23 determines whether or not the cumulative number of response information received by the receiving unit 221 has reached the final target response number, or has reached a predetermined end time, and reaches the final target response number. Until the end time or until the predetermined end time is reached, an additional reply request is made to another user terminal 3.
  • the “final target answer number” is the final target number of the cumulative number of answer information received by the receiving unit 221 and can be arbitrarily set.
  • the answer request unit 21 according to the present embodiment makes a response request. It has been set in the additional response request unit 23 before. The set final target answer number may be changed thereafter.
  • the predetermined end time is set in the additional response request unit 23 before the response request unit 21 makes a transmission request for response information.
  • the “predetermined end time” refers to a time at which the additional response request unit 23 ends processing of the additional response request. For example, a specific date and time can be set as the predetermined end time such as “November 1, 2015, 12:00”. Further, the elapsed time from the time when the response request unit 21 requests transmission of response information may be set as the “predetermined end time”. For example, “when the response request unit 21 requests transmission of response information 3 hours after ”may be set as the predetermined end time. The set predetermined end time may be changed thereafter.
  • the additional response request unit 23 may request the transmission of response information to a user terminal owned by an unanswered user who has already received a response information transmission request but has not yet transmitted the response information. it can.
  • the waiting time set in the determination unit 222 of the response receiving unit 22 may be set based on a response record obtained as a result of a transmission request for response information already executed by the additional response requesting unit 23.
  • the response request unit 21 and the additional response request unit 23 can lose the response right of the user who has not transmitted the response information when the waiting time ends.
  • the “response right” is a response request given to the user who owns the user terminal 3 when the response request unit 21 and the additional response request unit 23 request the user terminal 3 to transmit the response information. It is a right. Details of granting and losing the answer will be described later.
  • the reply information collection device 2 can further include a user information storage unit 24.
  • the user information storage unit 24 stores information about the user terminal 3 and information about the user who owns the user terminal 3.
  • Information about the user terminal 3 includes information such as a telephone number, a mail address, and an IP address.
  • the information related to the user includes attribute information such as the user's age, sex, hobby, occupation, current location, purchase history, and the like.
  • the answer information collection device 2 may include a user extraction unit 25 that extracts user information from the user information storage unit 24.
  • the user extraction unit 25 may extract a user according to the response record obtained as a result of the transmission request for the response information already executed by the response request unit 21 and the additional response request unit 23.
  • the reply information collection device 2 can include a privilege granting unit 26.
  • the privilege grant unit 26 grants a privilege to the user who transmitted the response information according to the result of the answer acceptance unit 22.
  • the reply information collection device 2 can further include a notification unit 27.
  • the notification unit 27 notifies the user terminal 3 that has not transmitted the response information to prompt the user terminal 3 to transmit the response information before the waiting time set in the determination unit 222 ends.
  • the notification unit 27 can notify the remaining time until the end of the waiting time. As a result, it is possible to prevent a user from forgetting to send reply information and collect more reply information.
  • FIG. 2 is a sequence diagram illustrating an example of a process flow in the answer information collection system 1 according to the first embodiment.
  • the response request unit 21 of the response information collection device 2 sends a response information transmission request to the user terminal 31 (step S101).
  • the user terminal 31 transmits the response information, and the response information is received by the receiving unit 221 of the response information collection device 2 (step S102).
  • the determination unit 222 of the response information collection device 2 determines the received response information (step S103), and the additional response request unit 23 determines whether the response information transmission request has not yet been made according to the determination result. Is sent to the user terminal 32 (additional response request) (step S104).
  • the user terminal 32 transmits the answer information, and the answer information is received by the receiving unit 221 of the answer information collecting apparatus 2 (step S105).
  • the determination unit 222 of the response information collection device 2 determines the received response information (step S106), and the additional response request unit 23 issues an additional response request to another user terminal 33 according to the determination result. This is performed (step S107).
  • step S108 when the determination unit 222 determines not to receive response information from the user terminal 33 (step S108), an additional response request may be made to another user terminal 34 (step S108). S109).
  • step S110 an additional response request is repeatedly made in the same manner, and when the final target response number is reached or when a predetermined end time is reached (step S110), the processing ends.
  • FIG. 3 is a flowchart illustrating an example of the procedure of the response information collection method according to the first embodiment.
  • the response request unit 21 executes a “response request step” for requesting transmission of response information to the user terminal 3 (step S201).
  • the answer acceptance unit 22 executes a “answer acceptance step” for receiving and determining answer information from the user terminal 3.
  • the determination unit 222 of the response reception unit 22 determines whether the reception unit 221 has received response information from the user terminal 3 (step S202). If the determination unit 222 determines that the response information has been received (step S202: Yes), the additional response request unit 23 determines whether the cumulative number of received response information has reached the final target response number, or a predetermined end time.
  • step S203 the additional response request unit 23 sends another user terminal 3 that has not yet made a transmission request.
  • An “additional response requesting step” (step S204) is performed to request transmission of response information.
  • Steps S202, S203, and S204 are repeated until the final target answer number is reached or until the predetermined end time is reached.
  • the processing is performed. finish.
  • step S204 determines that the answer information has not been received.
  • step S204 in addition to another user terminal 3 that has not made a transmission request yet, an unanswered user who has already received a transmission request but has not yet transmitted response information An additional reply request may be made to the user terminal 3 owned by the user.
  • the determination unit 222 stores a waiting time set for waiting for reception of answer information.
  • the additional response request unit 23 executes an additional response request step.
  • FIG. 4 is a flowchart showing an example of the procedure of the response information collecting method according to the first modification of the first embodiment.
  • the answer request unit 21 executes an answer request step for making a request for sending answer information to the user terminal 3 (step S ⁇ b> 301).
  • the determination unit 222 of the response reception unit 22 determines whether the reception unit 221 has received response information from the user terminal 3 (step S302).
  • the additional response request unit 23 determines whether the cumulative number of received response information has reached the final target response number, or a predetermined end time. Is determined (step S303), and when it is determined that it has not been reached (step S303: No), the end of the waiting time is awaited.
  • Step S304 When the determination unit 222 determines the end of the waiting time (step S304), the additional response request unit 23 requests transmission of response information to another user terminal 3 that has not made a transmission request yet. (Step S305) is executed. Steps S302, S303, S304, and S305 are repeated until the final target answer number is reached or until a predetermined end time is reached. When the final target answer number is reached or the predetermined end time is reached (step S303: Yes), The process ends.
  • step S304 when the determination unit 222 determines that the answer information has not been received (step S302: No), when the end of the waiting time is determined (step S304), the process proceeds to an additional answer request step (step S305).
  • the additional response request step is executed when the response information is not received before the end of the waiting time. Therefore, a user who does not transmit answer information before the end of the waiting time can determine that the user is less likely to send answer information, and can send a response information request to another user terminal. Therefore, collection of answer information can be performed more efficiently.
  • the traffic amount (communication amount) between the user terminal 3 and the answer information collection device 2 or the answer information collection device It is possible to easily assume the processing load 2 and the like.
  • the specifications of the answer information collection device 2 are simplified within a range in which the necessary traffic amount or the processing load is allowed for the expected transmission frequency of the question items or the number of transmissions of the answer requests. It is possible.
  • the waiting time set for the determination unit 222 to wait for reception of answer information is stored, as in the first modified example described above.
  • the additional response request unit 23 executes an additional response request step.
  • FIG. 5 is a flowchart showing an example of the procedure of the response information collecting method according to the second modification of the first embodiment.
  • the answer request unit 21 executes an answer request step for making a request for sending answer information to the user terminal 3 (step S401).
  • the determination unit 222 of the answer reception unit 22 determines whether or not the waiting time has ended (step S402).
  • step S403 determines whether or not answer information has been received. If the determination unit 222 determines that the waiting time has not ended (step S402: No), the determination unit 222 determines whether or not answer information has been received (step S403). When the determination unit 222 determines that the answer information has not been received (step S403: No), the process returns to step S402. When the determination unit 222 determines that the response information has been received (step S403: Yes), the additional response request unit 23 determines whether or not the cumulative number of response information has reached the final target response number, or reaches a predetermined end time. In step S404, if it is determined that it has not been reached (step S404: No), the additional reply request unit 23 sends reply information to another user terminal 3 that has not yet made a transmission request.
  • step S405 The additional response requesting step (step S405) is executed. Steps S402, S403, S404, and S405 are repeated until the final target answer number is reached or until a predetermined end time is reached. When the final target answer number is reached or the predetermined end time is reached (step S404: Yes), End the process.
  • step S402 determines that the waiting time has ended (step S402: Yes)
  • the process proceeds to an additional response request step (step S405).
  • response information collection method when response information is received, a response information transmission request is made to another user terminal without waiting for the end of the waiting time. Therefore, the number of response information collections per unit time is increased, and it is possible to collect response information of the final target answer number in a shorter time. Further, more answer information can be collected before the predetermined end time is reached.
  • the length of the waiting time is not particularly limited. For example, 5 minutes is used when a response information transmission request is made using the push notification function of a smartphone, and 1 hour is used when a response information transmission request is made by sending an e-mail to a personal computer.
  • the waiting time may be different depending on the type of the user terminal 3 or the response information transmission requesting means.
  • the waiting time may be set according to the contents of the question items. For example, if it is a simple question and it is assumed that it will not take time for the user to send response information, the waiting time will be short. Conversely, there will be a wide variety of questions, and the user will send response information. If it is assumed that it takes time to do this, the waiting time can be set longer. Specifically, it is conceivable that the determination unit 22 automatically changes the waiting time when the number of the question items is large so as to be longer than when the number of the question items is small.
  • the waiting time may be set before the answer request unit 21 performs the answer request step, and is obtained as a result of a response information transmission request already executed by the answer request unit 21 and / or the additional answer request unit 23. It may be set based on the answer results.
  • the response request step and the additional response request step are steps for requesting transmission of response information and for granting an answer right to the user.
  • the answer information collection method not only is the answer right given to the user, but the answer information is transmitted when the waiting time is completed in the answer request step and / or the additional answer request step. You may lose the answer right of the user who has not done it.
  • the response request unit 21 and the additional response request unit 23 give a response right to the user who owns the user terminal 3 by making a response information transmission request to the user terminal 3, the waiting time
  • the determination unit 222 determines that the user has not transmitted the response information at the end time
  • the response request unit 21 and / or the additional response request unit 23 can lose the user's response right.
  • the means for losing the right to answer is not particularly limited.
  • the answer information collecting apparatus 2 may be set so as not to receive answer information from a user terminal owned by a user who has lost the answer right. Further, when answer information is collected via a site on the Internet, it may be set so as to deny access from the user terminal 3 owned by the user who has lost the answer right at the site.
  • FIG. 6 is a diagram schematically illustrating an example of a flow of granting answer rights in the answer information collecting method according to the third modification of the first embodiment.
  • the answer right of the user who has not sent answer information at the time when the waiting time is completed is lost in the answer request step and the additional answer request step.
  • an arrow X indicates a flow of granting a response right when the response request step is executed.
  • An arrow Y indicates a flow of giving a response right when the additional response request step is executed.
  • the user loses the answer right if he / she does not send the answer information before the waiting time ends, so the answer information is sent more quickly. As a result, more answer information can be collected in a short time.
  • the waiting time may be set by the determination unit 22 based on the response record. For example, the ratio of the number of responses to the number of response information transmission requests is calculated as the response rate. If the response rate is low, the waiting time is too short and many users lose their right to respond before sending the response information. It is thought that there is. Accordingly, the determination unit 22 can calculate the answer rate and set the waiting time longer as the answer rate becomes lower, thereby increasing the answer rate and improving the collection efficiency of the answer information.
  • the answer information collection method is configured so that the user extraction unit 25 stores the user who makes a response information transmission request in the answer request step and / or the additional answer request step from the user information storage unit 24. You may extract and select.
  • the user extraction unit 25 can extract a user by referring to various attribute information such as the user's age, sex, hobbies, and occupation stored in the user information storage unit 24, or the current location and purchase history. This makes it possible to narrow down to users who are more likely to send responses according to the content of question proposals and requests for requesting responses from users, and to send response information as a result. It is possible to collect response information.
  • response information that better matches the request. For example, if you want to introduce a store that suits your taste, request users to send response information by extracting users with the same gender, age, and similar hobbies. This increases the possibility of obtaining an answer that meets your wishes.
  • the answer information collection method may further grant a privilege to the user to whom the privilege grant unit 26 has transmitted the response information, according to the result of the answer acceptance step executed by the answer acceptance unit 22. .
  • the user is more actively requested to send response information for the purpose of granting benefits, and can collect more response information.
  • the content of a privilege is not specifically limited, For example, provision of a point, provision of a discount coupon or a free ticket, or user rank-up etc. are mentioned.
  • the privilege may be uniformly given to the user who transmitted the response information, but the content of the privilege is changed according to the time from when the user receives the response information transmission request until the response information is transmitted. May be. From the viewpoint of increasing the efficiency of information collection, it is conceivable that a larger privilege is given as the time until reply information is transmitted is shorter. Thereby, the user aiming at a big privilege comes to transmit reply information quickly, and can collect many reply information in a shorter time.
  • the response information collection method further sends a response information transmission request to the user terminal 3 that has not transmitted the response information before the waiting time set in the determination unit 222 ends.
  • a target for which a response information transmission request is made is a group 30 constituted by a plurality of user terminals 3.
  • a target for which a response information transmission request is made is a group 30 constituted by a plurality of user terminals 3.
  • FIG. 7 is a diagram illustrating an example of a configuration of the response information collection system 10 according to the second embodiment.
  • the group 30 is a group composed of a plurality of user terminals 3, and the response information collection device 2 sends a response information transmission request to the group 30.
  • the response request unit 21 requests the group 30 to transmit response information.
  • the determination unit 222 of the response reception unit 22 can determine whether the reception state of the response information in the reception unit 221 satisfies a predetermined condition before the end of the waiting time.
  • the predetermined condition is set in the determination unit 222, and may be set before the response request unit 21 makes a response request, or may be changed after the setting.
  • the above predetermined condition may be the number of answers in the group 30 or the answer rate.
  • the “response rate within a group” refers to the ratio of the number of user terminals that have transmitted response information to the number of user terminals that belong to the group.
  • the waiting time set in the determination unit 222 may be set based on the number of user terminals 3 belonging to the group 30.
  • the additional response request unit 23 can make a response information transmission request to another group that has not yet made a response information transmission request in accordance with the determination result of the response reception unit 22.
  • FIG. 8 is a flowchart illustrating an example of the procedure of the response information collection method according to the second embodiment.
  • the response request unit 21 executes a response request step for requesting transmission of response information to the group 30 (step S501).
  • the determination unit 222 of the answer reception unit 22 determines whether or not the waiting time has ended (step S502).
  • step S503 determines whether the reception state of the answer information satisfies a predetermined condition. If the determination unit 222 determines that the predetermined condition is not satisfied (step S503: No), the process returns to step S502. When the determination unit 222 determines that the predetermined condition is satisfied (step S503: Yes), the additional response request unit 23 determines whether or not the cumulative number of response information has reached the final target response number, or at a predetermined end time.
  • step S504 When it is determined whether or not it has been reached (step S504), and when it is determined that it has not been reached (step S504: No), the additional response request unit 23 sends the response information to another group that has not yet made a transmission request.
  • An additional response requesting step (step S505) for performing a transmission request is executed. Steps S502, S503, S504, and S505 are repeated until the final target answer number is reached or until a predetermined end time is reached. When the final target answer number is reached or when the predetermined end time is reached (step S504: Yes), End the process.
  • step S502 determines that the waiting time has ended (step S502: Yes)
  • the process proceeds to an additional response request step (step S505).
  • step S505 in addition to another group 30 that has not made a transmission request yet, an unanswered user who has already received a transmission request but has not yet transmitted response information.
  • An additional response request may be made to the user terminal 3 owned.
  • the predetermined condition in step S503 can be, for example, the number of answers or the answer rate in the group 30.
  • the process may proceed to the next process (step S504).
  • the waiting time in step S502 may be set based on the number of user terminals 3 belonging to the group 30. When the number of user terminals 3 belonging to the group 30 is large, it is conceivable to increase the waiting time.
  • the answer request step is performed for a plurality of user terminals and / or groups, and the answer information is transmitted when the waiting time ends in the answer request step and the additional answer request step.
  • the right to answer users who have not done so is lost.
  • Additional response request steps are executed in parallel.
  • the response right of all users in the group was lost on the assumption that the response information was not transmitted from all user terminals belonging to the group.
  • the case is illustrated.
  • the loss of the answer right is performed in units of users who have not transmitted the answer information at the time when the waiting time ends, and is not performed in units of groups. The same applies to the fourth to sixth embodiments described later.
  • FIG. 9 is a diagram schematically illustrating an example of a flow of granting answer rights in the answer information collecting method according to the third embodiment.
  • FIG. 9A is an example of a case where an answer request step is executed for a plurality of users.
  • FIG. 9B is an example of a case where an answer request step is executed for a plurality of groups.
  • FIG. 9C is an example of a case where an answer request step is executed for a user and a group.
  • FIG. 9 since it is possible to request transmission of response information in parallel at the same time, it is possible to collect response information of the final target number of responses in a shorter time.
  • FIG. 9A to FIG. 9C show the flow of giving the answer right by two columns, the number of columns is not limited to two, and may be three or more, which is the same as the final target answer number. May be. The same applies to the fourth to sixth embodiments described later.
  • the additional response request unit 23 can determine for each column whether the cumulative number of response information has reached the final target response number, or whether the predetermined end time has been reached. A sequence that has reached a number or a sequence that has reached a predetermined end time can be terminated. The same applies to the fourth to sixth embodiments described later.
  • an additional answer request step is performed for a plurality of users and / or groups, and the answer information is transmitted when the waiting time is completed in the answer request step and the additional answer request step. The right to answer users who have not done so is lost.
  • FIG. 10 is a diagram schematically illustrating an example of a flow of granting answer rights in the answer information collecting method according to the fourth embodiment.
  • FIG. 10A is an example of the case where the additional answer request step is executed for a plurality of users.
  • FIG. 10B is an example of the case where the additional response request step is executed for a plurality of groups.
  • FIG. 10C is an example of the case where the additional answer request step is executed for the user and the group.
  • FIG. 10D is an example of a case where the second and subsequent additional response request steps are executed for a plurality of users.
  • an additional answer request step is performed for a plurality of users, and the answer information is not transmitted at the time when the waiting time ends in the answer request step and the additional answer request step. The right to answer is lost.
  • the additional response requesting step the number of users who are requested to transmit response information is increased each time the number is repeated.
  • FIG. 11 is a diagram schematically illustrating an example of a flow of giving an answer right in the answer information collecting method according to the fifth embodiment.
  • arrows X and Y indicate the flow of granting the answer right as in FIG.
  • an answer right is given to the user 1.
  • answer rights are given to two users, user 2 and user 11.
  • answer rights are given to three users, user 3, user 12, and user 21.
  • response rights are given to four users, user 4, user 13, user 22, and user 31.
  • FIG. 12 is a diagram schematically showing an example of a flow of giving a response right in the response information collecting method according to the sixth embodiment.
  • arrows X and Y indicate the flow of granting the response right as in FIG.
  • an answer request step is executed for the user 1.
  • the user extraction unit 25 selects a plurality of users constituting the group 1 from the user information storage unit 24 according to the answer record of the user 1. Thereafter, an additional response request step is executed for group 1.
  • the user extraction unit 25 selects the user 2 from the user information storage unit 24 in accordance with the answer record of the group 1 in order to select a new pilot user. Thereafter, an additional response requesting step is executed for the user 2.
  • the user extraction unit 25 selects a plurality of users constituting the group 2 from the user information storage unit 24 according to the answer record of the user 2, and thereafter, an additional response request step is executed for the group 2.
  • the answer rate of group 2 is lower than expected
  • user 3 is selected as a new pilot user, and an additional answer request step is executed for user 3.
  • the group 3 is selected according to the answer record of the user 3, and the additional answer request step is executed for the group 3.
  • an answer request step is first executed for the user 1, and then an additional answer request step is executed for the user 2 and the user 3.
  • the user extraction unit 25 selects a plurality of users constituting the group 1 from the user information storage unit 24 according to the response results of the user 1, the user 2 and the user 3, and performs an additional response request step for the group 1 Is executed.
  • an additional response requesting step is executed for groups 2 and 3 which are further different groups.
  • a plurality of users are positioned as pilot users, a response information transmission request is made, and groups 1 to 3 that are assumed to have a high response rate are selected according to the response performance of the plurality of users. It is possible.
  • the present invention may be understood as an invention of a program for causing a computer to execute the above-described answer information collecting method.
  • the program may be stored in a non-transitory computer-readable recording medium such as a non-volatile memory such as a USB memory, an HDD, or a CD that records the program, or distributed via a network. May be.
  • the present invention can also adopt the following forms.
  • each structure and each processing function in the form demonstrated below can be selected and combined arbitrarily.
  • An answer information collecting method performed via a network, an answer request step for requesting transmission of answer information to a user terminal, and an answer acceptance for receiving and determining the answer information from the user terminal And an additional response requesting step for requesting transmission of the response information to another user terminal that has not made the transmission request in accordance with the determination result of the response accepting step.
  • the response information collecting method wherein the requesting step is repeated until a final target answer number is reached or a predetermined end time is reached.
  • the additional reply requesting step is also performed for a user terminal owned by an unanswered user who has already received a transmission request but has not yet transmitted reply information.
  • the additional response requesting step is executed when it is determined that the response information is received before the end of the waiting time set for waiting for reception of the response information in the response receiving step.
  • the waiting time is set based on the response results of the response request step and / or the additional response request step that has already been executed, and the response information collection according to any one of (3) to (5) Method.
  • the following (8) to (16) show cases where the target of the response information transmission request is a group.
  • the additional response requesting step is owned by an unanswered user who has not yet transmitted the response information that has already received the transmission request, in addition to another group that has not yet transmitted the response information transmission request.
  • the answer information collecting method according to (8) which is also performed on a user terminal that performs the above-described operation.
  • the following (17) to (20) show cases where a response information transmission request is made to a plurality of user terminals and / or groups.
  • the addition request step is performed in parallel for each of the plurality of user terminals with respect to a group configured by another user terminal that has not yet made the transmission request or a plurality of user terminals. 17) The answer information collection method described.
  • the following (21) shows an answer information collecting system according to the present invention
  • the following (22) shows an answer information collecting apparatus according to the present invention
  • the following (23) shows a program according to the present invention.
  • An answer information collecting system in which a user terminal and an answer information collecting device are connected via a network, wherein the answer information collecting device makes an answer information transmission request to the user terminal;
  • An answer receiving unit comprising: a receiving unit that receives the answer information from the user terminal; a determination unit that performs determination on the answer information; and the transmission request according to a determination result of the answer receiving unit.
  • An additional response requesting unit that makes a transmission request for the response information to another user terminal that has not yet been performed, and the additional response requesting unit reaches the final target answer count or at a predetermined end time.
  • a reply information collection system that repeats the reply information transmission request until the answer information is reached.
  • An answer request unit that makes a transmission request for answer information to a user terminal, a receiving unit that receives the answer information from the user terminal, and a determination unit that makes a decision about the answer information.
  • An additional response requesting unit that makes a transmission request for the response information to another user terminal that has not made the transmission request according to a determination result of the response receiving unit; The additional response request unit repeats the transmission request for the response information until the final target number of responses is reached or until a predetermined end time is reached.
  • An answer request step for requesting the answer information collection device to send answer information to the user terminal, an answer accepting step for receiving and determining the answer information from the user terminal, and an answer accepting step.
  • an additional response requesting step for requesting transmission of the response information to another user terminal that has not made the transmission request yet, and reaching the final target response number or reaching a predetermined end time
  • a process for repeating the additional response requesting step is
  • FIG. 13 is a diagram illustrating an example of the configuration of the coupon grant system 11 according to the seventh embodiment.
  • the coupon grant apparatus 12 and the user terminal 13 are connected via a network 14 so as to be communicable.
  • three user terminals 13 are illustrated in FIG. 13, the number of user terminals is not limited to three.
  • the present invention can also be understood as an invention of a coupon granting method including various processes (steps) executed by a computer such as the coupon granting device 12 and the user terminal 13 included in the coupon granting system 11. Further, as long as at least the object of the present invention can be achieved, a part of various processes (steps) described in the present embodiment may be omitted. Furthermore, the answer information collection system 1 and the coupon grant system 11 may be configured by the same system, that is, a configuration in which one system has the functions of both the answer information collection system 1 and the coupon grant system 11 is also conceivable. .
  • the coupon granting device 12 is an arithmetic device such as a CPU (Central Processing Unit) that executes arithmetic processing of a program, a storage device such as a RAM, ROM, and hard disk drive for storing computer programs or data, etc., and a network 14 such as the Internet or a LAN. It is a computer provided with the communication apparatus etc. which transmit / receive data via LAN. In the coupon grant apparatus 12, the operation of the coupon grant apparatus 12 is controlled by executing various processes by the arithmetic device.
  • a CPU Central Processing Unit
  • the user terminal 13 is a communication terminal owned by the user, such as a smartphone, a mobile phone, a tablet computer, or a personal computer.
  • the coupon grant apparatus 12 includes an authority grant unit 121, a condition determination unit 122, and an additional authority grant unit 123.
  • the coupon grant apparatus 12 functions as the authority grant part 121, the condition determination part 122, and the additional authority grant part 123 by performing various processes according to the program memorize
  • a part or all of the authority grant unit 121, the condition determination unit 122, and the additional authority grant unit 123 may be configured by circuit modules.
  • the coupon granting device 12 is not limited to one computer, and may be a computer system in which a plurality of computers operate in cooperation.
  • the coupon provision apparatus 12 is provided with the some arithmetic device, and the various processes performed with the said response information collection device 2 may be performed by a some arithmetic device distributedly.
  • the authority granting unit 121 grants a coupon acquisition authority to the user. More specifically, the authority granting unit 121 grants a coupon acquisition authority to the user by transmitting information necessary for granting a coupon acquisition authority to the user terminal 13.
  • Gaming coupon acquisition authority means giving a user the authority to acquire a coupon, not giving the user the coupon itself. Whether or not the coupon is actually acquired can be arbitrarily determined by the user who is given the acquisition authority.
  • the means for granting the coupon acquisition authority is not particularly limited.
  • an email with coupon data attached may be transmitted to the user terminal 13.
  • the URL of a site on the Internet on which a coupon is posted may be transmitted by e-mail to prompt the owner of the user terminal 13 to access the URL.
  • the authority granting unit 121 manages the presence or absence of each user's coupon by storing the coupon in the user database in association with each user, and the user logs in to the coupon granting device 12 using the user terminal 13. By doing so, it is possible that the coupon matched with self is acquirable.
  • the user terminal 13 is a personal computer or a smartphone
  • the coupon or the URL may be displayed on the user terminal 13 through an application installed in the user terminal 13.
  • the condition determination unit 122 determines whether or not a predetermined condition is met. Moreover, the condition determination part 122 can memorize
  • the predetermined condition is when one of the following (A) to (D) falls within the first target time.
  • the first target time can be set arbitrarily. For example, a specific date and time may be set as the first target time, such as “January 1, 2016 12:00:00”. Moreover, you may set the elapsed time from the time the authority grant part 121 gave the acquisition authority of a coupon as a 1st target time, for example, "30 from the time the authority assignment part 121 granted the acquisition authority of a coupon. “After minutes” may be set as the first target time.
  • the first target time may be set before the authority granting unit 121 grants the coupon acquisition authority. Moreover, the set target time may be changed after that, and in this case, the first target time may be determined according to the response of the user who is given the coupon acquisition authority.
  • the condition determination unit 122 can receive information indicating that the coupon has been acquired (coupon acquisition information) or information indicating that the acquisition authority has been abandoned (coupon acquisition authority abandonment information), and within the first target time, It can be determined whether coupon acquisition information or coupon acquisition authority waiver information has been received from the user. For example, the condition determining unit 122 may receive the information by receiving a mail transmitted from the user terminal 13 or may receive the information via a coupon site on the Internet. When the coupon granting device 12 transmits information necessary for granting the coupon acquisition authority to the user terminal 13 using the push notification function, a reply field is provided in the push notification. May be. The condition determination unit 122 can receive coupon acquisition information or coupon acquisition authority abandonment information transmitted by the user using a push notification reply function.
  • the case where the coupon acquisition authority could not be granted to the user means that, for example, the authority granting unit 121 transmitted information necessary for granting the coupon acquisition authority to the user terminal 13 by email, but the email is Examples include a case where the terminal 13 has not been reached, or a case where transmission is performed using the push notification function but no notification is displayed on the user terminal 13 side.
  • the additional authority assigning unit 123 grants a coupon acquisition authority to another user who has not been granted a coupon acquisition authority based on a predetermined condition. More specifically, the additional authority granting unit 123 transmits the information necessary for granting the coupon acquisition authority to the user terminal 13 based on the predetermined condition, whereby the coupon acquisition authority is given to the user. Is granted.
  • the granting of coupon acquisition authority by the additional authority granting unit 123 is also simply referred to as “additional authority grant”.
  • the additional authority granting unit 123 can determine whether the number of users who have acquired the coupon has reached the target number, or whether the predetermined end time has been reached, until the target number is reached, or the predetermined end Until the time is reached, additional authority can be given to another user.
  • the target number is a target value of the cumulative number of coupons actually acquired by the user who has been granted the coupon acquisition authority, and can be arbitrarily set.
  • the target number may be set in the additional authority granting part 123 before the authority granting part 121 grants the coupon acquisition authority, and the set target number may be changed thereafter.
  • the predetermined end time is set in the additional authority granting section 123 before the authority granting section 121 grants the coupon acquisition authority.
  • the predetermined end time is a time when the additional authority granting unit 123 finishes the process of giving the additional authority. For example, a specific date and time such as “November 1, 2016 12:00:00” can be set as the predetermined end time.
  • the additional authority granting part 123 can cause the user to lose the coupon acquisition authority.
  • the privilege granting unit 121 and / or the additional privilege granting unit 123 can grant the acquisition privilege of coupons having different contents to the user and another user.
  • the coupon grant apparatus 12 can include a registered user storage unit 124.
  • the registered user storage unit 124 stores information about the user terminal 13 and information about the attribute of the user who owns the user terminal 13.
  • Information about the user terminal 13 includes information such as a telephone number, a mail address, and an IP address.
  • Information related to user attributes includes the user's age, gender, address, current location, working location, preference, usage history, usage trend, average unit price during usage, and the like.
  • the coupon granting device 12 can include a user selection unit 125.
  • the user selection unit 125 selects a user to be given a coupon acquisition authority from registered users registered in advance in the registered user storage unit 124. In this case, it can be considered that the user selection unit 125 selects a user based on the attribute of the registered user.
  • the user selection unit 125 may select a user according to the coupon acquisition results after the authority granting unit 121 and the additional authority granting unit 123 grant the coupon acquisition authority to the user.
  • the “coupon acquisition record” refers to information related to the coupon acquisition record such as the number of coupon acquisitions, the time until the user acquires a coupon, and the coupon acquisition rate.
  • the coupon grant apparatus 12 can include a privilege grant unit 126.
  • the privilege grant unit 126 grants a privilege to the user who acquired the coupon.
  • the content of the benefits is not particularly limited, but for example, providing novelty, providing free products, providing discounts on products, granting free coupons, granting discount coupons, giving points, upgrading service content, extending service time, etc. Is mentioned.
  • a second target time shorter than the first target time is set in the condition determination unit 122, and a privilege is given to a user who has acquired a coupon within the second target time. May be.
  • the “second target time shorter than the first target time” means that the end time of the second target time is before the end time of the first target.
  • the coupon granting device 12 can include a notification unit 127.
  • the notification unit 127 can make a notification that prompts the user to acquire a coupon before the target time set in the condition determination unit 122 ends when the user who has the coupon acquisition authority has not acquired the coupon.
  • the above “coupon” is a privilege that the user can enjoy as described above.
  • the use scene of the coupon is not particularly limited.
  • the coupon may be used in a store providing a product or service (so-called “actual store”), or may be used in an online shop using EC (Electronic Commerce).
  • actual stores have more restrictions on business hours, and it is important to attract customers during business hours, so there is a need to attract customers relatively early after distributing coupons. Is big.
  • the coupon grant system 11 which concerns on this embodiment is used suitably as a system which grants the coupon of a store.
  • a “store coupon” is a privilege that a user can enjoy when using a real store.
  • the coupon grant apparatus 12 may be provided with the user information transmission part 128 which transmits the information of the user who acquired the coupon with respect to a store.
  • FIG. 14 is a sequence diagram illustrating an example of a process flow in the coupon grant system 11 according to the seventh embodiment.
  • the authority granting unit 121 of the coupon granting device 12 transmits information necessary for granting a coupon acquisition authorization to the user terminal 131 (step S1001).
  • the user terminal 131 that has acquired the coupon within the first target time transmits information indicating that the coupon has been acquired, and the condition determination unit 122 of the coupon granting device 12 receives the information (step S1002).
  • the condition determining unit 122 of the coupon granting device 12 determines that the predetermined condition is met (step S1003), and grants additional authority to another user terminal 132 to which the additional authority granting part 123 has not granted the coupon acquisition authority. This is performed (step S1004).
  • the user terminal 132 transmits information indicating that the coupon acquisition authority is abandoned within the first target time, and the condition determination unit 122 of the coupon granting apparatus 12 receives the coupon acquisition authority abandonment information (step S1005).
  • the condition determination unit 122 of the coupon granting device 12 determines that the predetermined condition is met (step S1006), and the additional authority granting unit 123 grants additional authority to another user terminal 133 (step S1007).
  • abandonment information is not received. That is, as shown in FIG. 14, when the condition determination unit 122 determines that the coupon acquisition information and the coupon acquisition authority abandonment information have not been received from the user terminal 133 within the first target time (step S1008), The additional authority may be given to the user terminal 134 (step S1009).
  • condition determination unit 122 determines that the information necessary for granting the coupon acquisition authority to the user terminal cannot be transmitted, and the coupon acquisition authority cannot be granted to the user. In some cases, additional authority may be given to another user terminal.
  • step S1010 the additional authority is repeatedly given in the same manner, and when the additional authority granting unit 123 determines that the number of users who have acquired the coupon has reached the target number or has reached the predetermined end time (step S1010). ), The process ends.
  • FIG. 15 is a flowchart which shows an example of the procedure of the provision method of the coupon which concerns on 7th Embodiment.
  • the authority granting unit 121 executes an “authorization step” for granting a coupon acquisition authority to the user (step S2001). More specifically, the authority granting unit 121 grants a coupon acquisition authority to the user by transmitting information necessary for granting a coupon acquisition authority to the user terminal 13.
  • the condition determination unit 122 executes a “condition determination step” for determining whether or not a predetermined condition is met (step S2002).
  • the condition determination unit 122 determines that the predetermined condition is satisfied (step S2002: Yes)
  • the additional authority granting unit 123 determines whether the number of users who have acquired the coupon has reached the target number, or reaches a predetermined end time. If it is determined whether or not it has been reached (step S2003: No), the additional authority granting unit 123 determines the coupon for another user who has not been granted the coupon acquisition authority.
  • An “additional authority granting step” (step S2004) for granting acquisition authority is executed. More specifically, the additional authority granting unit 123 grants a coupon acquisition authority to the user by transmitting information necessary for granting a coupon acquisition authority to the user terminal 13.
  • Steps S2002, S2003, and S2004 are repeated until the number of users who have acquired coupons reaches the target number or until the predetermined end time is reached.
  • the target number is reached or the predetermined end time is reached (step S2003: Yes)
  • the process is terminated. For example, when the steps S2002 to S2004 for giving the acquisition authority to another user who has not been given the acquisition authority are repeatedly executed until the number of users who have acquired the coupon reaches the target number It is possible to accurately distribute the target number of coupons.
  • an additional authority granting step is executed based on a predetermined condition, so that a user who is an object to be given a coupon acquisition authority is selected. There is no need to distribute coupons to the target.
  • the target may be narrowed down to users who are highly likely to acquire coupons at an early stage, or conditions that urge the user to acquire coupons early may be added as the predetermined condition. it can. Since the user who acquired the coupon early is interested in the coupon, and is considered to be a user who is likely to actually use the coupon, in order to use the coupon, There is a high possibility of visiting a store that is a coupon issuer. Therefore, a short-term increase in customers can be expected as a coupon issuer.
  • a first target time is set in the condition determination unit 122, and the condition determination unit 122 performs the following (A) to (D) within the first target time. ) To determine whether it falls under any one of the following.
  • the additional authority granting unit 123 when the condition determination unit 122 determines that any one of the above (B) to (D) falls within the first target time, the additional authority granting unit 123 The additional authority granting step is executed for another user terminal without waiting for the end of the first target time. As a result, it is possible to grant more coupon acquisition authority per unit time, and it is possible to shorten the time until the number of coupon acquisitions reaches the target number. It can be done more efficiently.
  • the first target time can be set arbitrarily. For example, a specific date and time may be set as the first target time as the first target time, and an elapsed time from when the coupon acquisition authority is granted may be set as the first target time.
  • the time from the start to the end of the first target time is not particularly limited as long as the effect of the present invention is not impaired. For example, it may be set in minutes such as 5 minutes, 10 minutes, 30 minutes, or may be set in hours such as 1 hour, 5 hours, 10 hours, etc. It may be a daily unit.
  • the length of the first target time is preferably 1 minute or more from the viewpoint of giving the user time to acquire a coupon, and customers can visit the store at an early stage after granting the coupon acquisition authority. From the viewpoint of increasing the short-term customer attraction effect, it can be considered to be within 3 days.
  • the first target time is 5 minutes when using the push notification function of a smartphone as a means for giving a coupon acquisition authority, and 1 hour when using an e-mail. Accordingly, the first target time may be different.
  • the first target time may be set before the authorization step, or may be set according to the response of the user who has been given the coupon acquisition authority by the authorization step or the additional authorization step. For example, when the number of users who have acquired coupons is less than expected, the first target time is shortened, and the coupon acquisition authority is granted to more users per unit time. Coupon acquisition authority can be granted.
  • FIG. 16 is a flowchart which shows an example of the procedure of the provision method of the coupon which concerns on the 2nd modification of 7th Embodiment.
  • condition determination unit 122 is set with a second target time shorter than the first target time.
  • coupon grant apparatus 12 is provided with the privilege provision part 126, and provides a privilege with respect to the user who acquired the coupon within 2nd target time.
  • the authority granting unit 121 executes an authority granting step for granting a coupon acquisition authority to the user (step S3001). More specifically, the authority granting unit 121 grants a coupon acquisition authority to the user by transmitting information necessary for granting a coupon acquisition authority to the user terminal 13.
  • the condition determination unit 122 determines whether or not any one of the conditions (A) to (D) shown in the first modified example is satisfied within the first target time.
  • a step is executed (step S3002).
  • the condition determining step is not limited to determining whether any one of the conditions (A) to (D) is satisfied, and for example, only determining whether the condition (A) is satisfied is determined. Is also conceivable as another embodiment.
  • the condition determining unit 122 determines that the corresponding condition is the above condition ( It is determined whether or not B) (step S3003).
  • the applicable condition is the above condition (B)
  • the condition determination unit 122 sets the coupon acquisition information. It is determined whether or not the received time is within the second target time (step S3004).
  • the privilege granting unit 126 grants a privilege to the user who acquired the coupon (step S3005).
  • the additional authority granting unit 123 determines whether or not the number of users who have acquired the coupon has reached the target number, or whether or not the predetermined end time has been reached (step S3006), and determines that the number has not been reached. In the case (step S3006: No), the additional authority granting unit 123 executes an additional authority granting step (step S3007) for granting the coupon acquisition authority to another user who has not been granted the coupon acquisition authority. More specifically, the additional authority granting unit 123 grants a coupon acquisition authority to the user by transmitting information necessary for granting a coupon acquisition authority to the user terminal 13.
  • step S3003 determines that the corresponding condition is not the condition (B), that is, it is determined that any one of the conditions (A), (C), and (D) is satisfied.
  • step S3003: No it progresses to step S3006.
  • the condition determination unit 122 determines that the condition (B) is satisfied within the first target time (step S3003: Yes), but the time point corresponding to the condition (B) is not within the second target time. (Step S3004: No), the process proceeds to step S3006.
  • Steps S3002 to S3007 are repeated until the number of users who have acquired coupons reaches the target number or until the predetermined end time is reached.
  • the target number is reached or the predetermined end time is reached (step S3006: Yes)
  • the process ends.
  • a privilege is granted to a user who has acquired a coupon within a second target time shorter than the first target time.
  • the privilege may be uniformly given to the user who has acquired the coupon within the second target time, but depending on the time from when the coupon acquisition authority is granted until the coupon is acquired, the user You may change the contents of the privilege given to. From the viewpoint of increasing the short-term customer attracting effect, it is conceivable that a larger privilege is given as the time until a coupon is acquired is shorter. This is because a user who aims at a large privilege can obtain a coupon more quickly.
  • the coupon grant method according to the seventh embodiment and the first and second modifications of the seventh embodiment is a user who selects a user from registered users in advance based on the attributes of the registered user. It is conceivable to perform further selection steps.
  • the user may be a user selected by the user selection unit 125 based on the attributes from the registered users stored in the registered user storage unit 124.
  • the registered user storage unit 124 stores various user attributes such as the user's age, gender, address, current location, work location, preference, usage history, usage trend, and average unit price at the time of use. Alternatively, the user can be selected based on two or more attributes.
  • the user selection unit 125 selects a user based on the registered user's address or current location.
  • the current location can be grasped by acquiring position information using the GPS function of the user terminal 3.
  • the notification unit 127 notifies the user to acquire a coupon before the target time set in the condition determination unit 122 ends. It is conceivable to perform a notification step. By notifying so-called reminder, the coupon acquisition rate can be improved.
  • the authority granting step and / or the additional authority granting step it is conceivable to give a user and another user acquisition authority for coupons having different contents.
  • the authority to acquire a discount coupon for the product X can be given to the user
  • the authority to acquire the discount coupon for the product Y can be given to another user. .
  • the authority granting unit 121 and / or the additional authority granting unit 123 is based on the user attribute selected by the user selection unit 125, It is conceivable to select a coupon content suitable for the above.
  • the coupon may be, for example, a coupon used in a store providing a product or service (so-called “actual store”), or a coupon used in an online shop using EC (Electronic Commerce). .
  • the above-mentioned coupon is a store because there is a greater need for customers to visit customers as soon as possible within the business hours after coupon distribution, compared to online shops with fewer business hours constraints. It is suitable that it is a coupon.
  • the user information transmission unit 128 may perform a user information transmission step of transmitting the information of the user who acquired the coupon to the store. Thereby, the shop side can utilize the user information transmitted from the user information transmission part 128 for shop management.
  • the store will adjust the work shift of part-time workers in advance and respond to customer service with an increase system. Can be taken.
  • the store will adjust the work shift of part-time workers in advance and respond to customer service with an increase system. Can be taken.
  • the traffic volume communication amount
  • the user terminal 3 and the coupon grant apparatus 12 or the processing of the coupon grant apparatus 12 It is possible to easily assume a load or the like.
  • the coupon granting device 12 it is possible to easily determine the grant timing when granting the acquisition authority to the user terminal 3 in consideration of the traffic amount or the processing load.
  • the specifications of the coupon granting device 12 are simplified within a range in which the required traffic amount or the processing load is allowed for the coupon granting authority grant frequency or the number of acquisition authority grants. Is possible.
  • the coupon which a user does not use will be accumulate
  • the user can acquire a coupon only when he / she has a coupon acquisition authority, and loses the coupon acquisition authority when the coupon is acquired. Also, when the coupon acquisition authority is abandoned, the coupon acquisition authority is lost.
  • the coupon granting device 12 cannot grant the coupon acquisition authority to the user, there is no concept of loss of the coupon acquisition authority because the user does not have the coupon acquisition authority.
  • FIG. 17 is a figure which shows typically an example of the flow of the coupon acquisition authority provision in the provision method of the coupon which concerns on the 3rd modification of 7th Embodiment.
  • the additional authority granting unit 123 can lose the coupon acquisition authority that the user has.
  • condition (A) in the second modified example of the seventh embodiment that is, the information that the coupon has been acquired from the user within the predetermined first target time or the acquisition authority is abandoned.
  • the coupon acquisition authority of the user is lost. Since the other processing flow is the same as that of the second modification of the seventh embodiment, description thereof is omitted.
  • an arrow X indicates a flow of granting the coupon acquisition authority when the authorization step is executed.
  • the arrow Y has shown the flow of the coupon acquisition authority grant in the case of performing an additional authority provision step.
  • the authority granting step is executed, the coupon acquisition authority is given to the user 1.
  • the additional authority granting step is executed, the coupon acquisition authority possessed by the user 1 is lost, and the coupon acquisition authority is granted to the user 2.
  • the additional authority granting step is executed, the coupon acquisition authority that the user 2 had is lost, and the coupon acquisition authority is granted to the user 3. Thereafter, the loss and grant of the coupon acquisition authority are repeated until the number of users who have acquired the coupon reaches the target number or until the predetermined end time is reached.
  • the user loses the coupon acquisition authority if the user does not acquire the coupon before the end of the first target time, so that the coupon is acquired more quickly. Become. Thereby, the timing which uses a coupon also becomes early and it can improve a short-term customer attraction effect.
  • the means for losing the coupon acquisition authority is not particularly limited. For example, you may set a coupon provision apparatus so that a coupon cannot be acquired from the user terminal which the user who lost the coupon acquisition authority owns. Moreover, when acquiring a coupon via the site on the internet, you may set so that the access from the user terminal which the user who lost the acquisition privilege of the coupon in the site concerned may be refused.
  • the target to which the coupon acquisition authority is granted is a group 130 constituted by a plurality of user terminals 13.
  • points different from the seventh embodiment will be described, and the same points will be denoted by the same reference numerals and the description thereof will be omitted.
  • FIG. 18 is a diagram illustrating an example of the configuration of the coupon grant system 110 according to the eighth embodiment.
  • the group 130 is a group configured by a plurality of user terminals 13, and the coupon granting device 12 transmits information necessary for granting a coupon acquisition authority to the plurality of user terminals 13 constituting the group 130. Thereby, the acquisition authority of a coupon is provided with respect to the some user who comprises a group.
  • the authority granting unit 121 grants coupon acquisition authority to users belonging to the group. More specifically, the authority granting unit 121 transmits information necessary for granting a coupon acquisition authority to the user terminals 13 constituting the group 130, thereby providing a plurality of users constituting the group. Grant coupon acquisition authority.
  • the additional authority granting unit 123 can determine whether or not the coupon acquisition rate in the group has reached the target acquisition rate, and grant additional authority to another user until the target acquisition rate is reached. Can do.
  • the “acquisition rate in the group” is a ratio of the number of users who have acquired coupons to the number of users who belong to the group and have the coupon acquisition authority.
  • the privilege granting unit 121 and / or the additional privilege granting unit 123 can grant the acquisition privilege of coupons having different contents to a plurality of users for each user or for each group.
  • the user selection unit 125 can select a plurality of users constituting the group 130 from registered users registered in advance in the registered user storage unit 124 based on the attributes of the registered users. From the viewpoint of improving the coupon acquisition rate, the attribute may be the registered user's address or current location. Moreover, the user selection part 125 may select a group according to a coupon acquisition performance.
  • the user selection unit 125 can select a plurality of users having common attributes based on the registered user attributes registered in the registered user storage unit 124, and set the users as a group.
  • the authority grant unit 121 and the additional authority grant unit 123 can grant a coupon acquisition authority to users belonging to the group set by the user selection unit 125.
  • FIG. 19 is a flowchart illustrating an example of a procedure of a coupon grant method according to the eighth embodiment.
  • the authority granting unit 121 executes an authority granting step for granting a coupon acquisition authority to users belonging to the group (step S4001). More specifically, the authority granting unit 121 grants the coupon acquisition authority to the user by transmitting information necessary for granting the coupon acquisition authority to the user terminals belonging to the group 130.
  • the condition determination unit 122 executes a condition determination step for determining whether or not a predetermined condition is met (step S4002).
  • the condition determination unit 122 determines that the predetermined condition is satisfied (step S4002: Yes)
  • the additional authority granting unit 123 determines whether the number of users who have acquired the coupon has reached the target number, or reaches a predetermined end time. If it is determined whether or not it has been reached (step S4003: No), the additional authority granting unit 123 grants the coupon acquisition authority to the group to which the coupon acquisition authority is not granted.
  • An additional authority granting step (step S4004) is executed. More specifically, the additional authority granting unit 123 grants the coupon acquisition authority to the user by transmitting information necessary for granting the coupon acquisition authority to the users belonging to the group 130.
  • Steps S4002, S4003, and S4004 are repeated until the number of users who have acquired coupons reaches the target number or until the predetermined end time is reached.
  • the target number is reached or the predetermined end time is reached (step S4003: Yes) ). The process is terminated.
  • the predetermined condition in step S4002 may be when the coupon acquisition rate in the group 130 reaches the target acquisition rate, and when the target acquisition rate is reached, the process may proceed to the next process (step S4003).
  • a plurality of users can be given authority to acquire coupons having different contents for each user or for each group. For example, among a plurality of users belonging to the A group, a user who is in his 20s can be given a discount coupon acquisition right for the product X, and a user who is in his 30s can be given a right to get a discount coupon for the product Y. . Further, a user belonging to the A group can be given a discount coupon acquisition right for the product X, and a user belonging to the B group can be given a right to obtain a discount coupon for the product Y.
  • an authorization step is performed for a plurality of users and / or groups, and the user and / or group is within a predetermined first target time in the additional privilege grant step. If the information indicating that the coupon has been acquired or the information indicating that the coupon acquisition authority has been abandoned has not been received, the coupon acquisition authority of the user and a plurality of users belonging to the group is lost.
  • the additional authority granting step is executed in parallel.
  • FIG. 20 is a diagram schematically illustrating an example of the flow of granting the coupon acquisition authority in the coupon granting method according to the ninth embodiment.
  • FIG. 20A is an example of the case where the authorization step is executed for a plurality of users.
  • FIG. 20B is an example when the authorization step is executed for a plurality of groups.
  • FIG. 20C is an example of a case where an authorization step is executed for a user and a group.
  • FIG. 20A to FIG. 20C show the flow of granting the coupon acquisition authority by two columns, the number of columns is not limited to two, and may be three or more. In order to shorten the time until the number of users who have acquired coupons reaches the target number, it is conceivable that the number of columns is the same as the target number of coupon acquiring users. The same applies to the tenth to twelfth embodiments described later.
  • the additional authority granting unit 123 may determine whether or not the user who acquired the coupon has reached the target number or whether or not the predetermined end time has been reached for each column.
  • the processing may be ended from the processed column or the column that has reached a predetermined end time. The same applies to the tenth to twelfth embodiments described later.
  • an additional authority grant step is performed for a plurality of users and / or groups, and in the additional authority grant step, a coupon is acquired within a predetermined first target time.
  • the process of losing the coupon acquisition authority to the users and groups that have not received the information or the information indicating that the coupon acquisition authority has been abandoned is performed.
  • FIG. 21 is a diagram schematically illustrating an example of a flow for granting a coupon acquisition authority in the coupon grant method according to the tenth embodiment.
  • FIG. 21A is an example when the additional authority granting step is executed for a plurality of users.
  • FIG. 21B is an example when the additional authority granting step is executed for a plurality of groups.
  • FIG. 21C is an example of the case where the additional authority granting step is executed for users and groups.
  • FIG. 21D is an example of a case where the second and subsequent additional authority granting steps are executed for a plurality of users.
  • an additional authority grant step is performed for a plurality of users, and in the additional authority grant step, information indicating that a coupon has been acquired within a predetermined first target time or a coupon A process of losing the coupon acquisition authority to the user and group that did not receive the information indicating that the acquisition authority has been abandoned is performed.
  • the additional authority granting step the number of users to whom the coupon acquisition authority is granted is increased each time the number of times is increased.
  • FIG. 22 is a diagram schematically illustrating an example of a flow of granting the coupon acquisition authority in the coupon granting method according to the eleventh embodiment.
  • the arrow X and the arrow Y indicate the flow of granting the coupon acquisition authority as in FIG. 17.
  • the authorization step is executed, the coupon acquisition authority is granted to the user 1.
  • coupon acquisition authority is granted to two users, user 2 and user 11.
  • the second additional authority granting step is executed, the coupon acquisition authority is granted to the three users of the user 3, the user 12, and the user 21.
  • coupon acquisition authority is granted to the four users of the user 4, the user 13, the user 22, and the user 31.
  • the number of users and groups to which the coupon acquisition authority can be granted can be increased in stages, and the number of users and groups to which the coupon acquisition authority is granted according to the coupon acquisition performance in the additional authority grant step. It is possible to increase. Moreover, since it is possible to give more coupon acquisition authority per unit time and to shorten the time until the number of coupon acquisition reaches the target number, it is possible to more efficiently grant the coupon acquisition authority. it can. Note that some or all of the users shown in this embodiment may be grouped.
  • the coupon granting method according to the present embodiment is the same as that of the ninth embodiment in the procedure for granting the coupon acquisition authority, but it is possible to select a user or a group that grants additional authority according to the coupon acquisition results. .
  • FIG. 23 is a diagram schematically illustrating an example of a flow of granting the coupon acquisition authority in the coupon granting method according to the twelfth embodiment.
  • arrow X and arrow Y indicate the flow of granting the coupon acquisition authority, as in FIG.
  • an authorization step is executed for the user 1.
  • the user selection unit 125 selects a plurality of users constituting the group 1 from the registered user storage unit 124 according to the coupon acquisition results of the user 1.
  • an additional authority granting step is executed for group 1.
  • the user 1 is positioned as a pilot user, the coupon acquisition authority is granted, and the group 1 that is more likely to acquire a coupon according to the coupon acquisition results of the user 1 is selected. Is possible.
  • the user selection unit 125 selects the user 2 from the registered user storage unit 124 according to the coupon acquisition results of the group 1 in order to select a new pilot user. Thereafter, an additional authority granting step is executed for the user 2.
  • the user selection unit 125 selects a plurality of users constituting the group 2 from the registered user storage unit 124 according to the coupon acquisition results of the user 2, and then executes an additional authority granting step for the group 2.
  • the coupon acquisition rate of group 2 is lower than expected, similarly, user 3 is selected as a new pilot user, and an additional authority granting step is executed for user 3. Then, the group 3 is selected according to the coupon acquisition results of the user 3 and an additional authority granting step is executed for the group 3.
  • an authority grant step is executed for user 1, and then an additional authority grant step is executed for user 2 and user 3.
  • the user selection unit 125 selects a plurality of users constituting the group 1 from the registered user storage unit 124 according to the coupon acquisition results of the user 1, the user 2, and the user 3, and grants additional authority to the group 1 Perform steps.
  • an additional authority granting step is executed for further groups 2 and 3.
  • a group 1 that is assumed to have a higher possibility of acquiring a coupon according to the coupon acquisition results of the plurality of users by giving a plurality of users as pilot users and giving a coupon acquisition authority.
  • ⁇ 3 can be selected.
  • the present invention may be understood as an invention of a program for causing a computer to execute the above-described answer information collecting method.
  • the program may be stored in a non-transitory computer-readable recording medium such as a non-volatile memory such as a USB memory, an HDD, or a CD that records the program, or distributed via a network. May be.
  • ⁇ Appendix 1> A method for granting a coupon via a network, An authorization step for granting coupon acquisition authority to the user; An additional authority granting step for granting the acquisition authority to another user who has not been granted the acquisition authority based on a predetermined condition;
  • a coupon grant method including
  • ⁇ Appendix 2> 15 The coupon grant method according to appendix 14, wherein the predetermined condition is when it is determined that any one of the following (A) to (D) falls within a predetermined first target time.
  • A) When information indicating that the coupon has been acquired from the user or information indicating that the acquisition authority has been abandoned has not been received.
  • B) When information indicating that the coupon has been acquired is received from the user.
  • C) When information indicating that the acquisition authority has been abandoned is received from the user.
  • D When the acquisition authority cannot be given to the user.
  • ⁇ Appendix 3> The coupon grant method according to supplementary note 2, wherein a privilege is granted to the user who has acquired the coupon within a second target time shorter than the first target time.
  • Appendix 10 The coupon provision method according to appendix 9, wherein the predetermined condition is when the coupon acquisition rate in the group reaches a target acquisition rate.
  • ⁇ Appendix 12> The plurality of users are selected from registered users registered in advance based on the attributes of the registered users, The coupon granting method according to any one of appendices 9 to 11, wherein the attribute is an address or a current location of the registered user.
  • ⁇ Appendix 14> 14 The coupon grant method according to any one of appendices 1 to 13, wherein the coupon is a store coupon, and further includes a user information transmission step of transmitting information of a user who has acquired the coupon to the store.
  • a coupon grant system in which a terminal owned by a user and a coupon grant device are connected via a network, The coupon giving device is An authority granting unit for granting coupon acquisition authority to the user; A condition determination unit for determining a predetermined condition; A coupon grant system comprising: an additional authority grant unit that grants the acquisition authority to another user who has not been granted the acquisition authority based on the result of the condition determination unit.
  • a coupon grant apparatus comprising: an additional authority granting unit that grants the acquisition authority to another user who has not been granted the acquisition authority based on the result of the condition determination unit.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un procédé de collecte d'informations de réponse qui est effectuée par le biais d'un réseau, le procédé comprenant : une étape de demande de réponse dans laquelle une demande est faite à un terminal utilisateur concernant la transmission d'informations de réponse; une étape de réception de réponse dans laquelle les informations de réponse provenant du terminal utilisateur sont reçues et évaluées; et une étape de demande de réponse supplémentaire, dans laquelle, en fonction du résultat d'évaluation de l'étape de réception de réponse, une demande est faite à un autre terminal utilisateur, auquel la demande de transmission n'a pas encore été faite, concernant la transmission d'informations de réponse. En répétant l'étape de demande de réponse supplémentaire jusqu'à ce qu'un nombre cible final de réponses soit atteint ou jusqu'à ce qu'un temps de fin prescrit ait été atteint, des informations de réponse sont collectées plus efficacement jusqu'à ce qu'un nombre cible final de réponses soit atteint ou jusqu'à ce qu'un temps de fin prescrit ait été atteint.
PCT/JP2016/080124 2015-11-18 2016-10-11 Procédé de collecte d'informations de réponses, système de collecte d'informations de réponse, dispositif et programme de collecte d'informations de réponse, procédé d'octroi de coupon, système d'octroi de coupon et dispositif et programme d'octroi de coupon WO2017086061A1 (fr)

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JP6951651B2 (ja) 2021-10-20
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