WO2016101479A1 - 来电回复方法、装置、终端及服务器 - Google Patents

来电回复方法、装置、终端及服务器 Download PDF

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Publication number
WO2016101479A1
WO2016101479A1 PCT/CN2015/077857 CN2015077857W WO2016101479A1 WO 2016101479 A1 WO2016101479 A1 WO 2016101479A1 CN 2015077857 W CN2015077857 W CN 2015077857W WO 2016101479 A1 WO2016101479 A1 WO 2016101479A1
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WO
WIPO (PCT)
Prior art keywords
caller
name
incoming call
packet type
specified
Prior art date
Application number
PCT/CN2015/077857
Other languages
English (en)
French (fr)
Inventor
陈超
孙大禹
李棽
Original Assignee
小米科技有限责任公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 小米科技有限责任公司 filed Critical 小米科技有限责任公司
Priority to JP2016565540A priority Critical patent/JP6143973B2/ja
Priority to KR1020157016891A priority patent/KR20160091247A/ko
Priority to RU2015134360A priority patent/RU2628480C2/ru
Priority to BR112015020726A priority patent/BR112015020726A2/pt
Priority to MX2015010387A priority patent/MX359491B/es
Priority to US14/871,570 priority patent/US9716789B2/en
Publication of WO2016101479A1 publication Critical patent/WO2016101479A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M19/00—Current supply arrangements for telephone systems
    • H04M19/02—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone
    • H04M19/04—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone the ringing-current being generated at the substations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
    • H04W8/183—Processing at user equipment or user record carrier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

Definitions

  • the present disclosure relates to the field of communications technologies, and in particular, to an incoming call reply method, apparatus, terminal, and server.
  • the user after receiving an incoming call, the user displays an “information” option in the incoming call interface; if the current user is inconvenient to answer the incoming call, the user may click the option to reject the incoming call and manually edit the short message. , reply the short message to the caller number, thereby reminding the caller that it is not convenient to answer the call at present.
  • the present disclosure provides an incoming call reply method, apparatus, terminal, and server.
  • an incoming call reply method comprising:
  • the caller number is sent to the yellow page server, and the yellow page server is configured to determine the caller name corresponding to the caller number;
  • the packet type Determining, according to a correspondence between the packet type and the reply content, a specified reply content that matches the specified packet type, the packet type including at least a service class number and a contact number;
  • the method before the sending the caller number to the yellow page server, the method further includes:
  • the local address book stores a number that is consistent with the caller number, determining, according to the specified contact information entry in the local address book, a caller name corresponding to the caller number;
  • the designated contact information entry is an information entry to which the caller number belongs.
  • the method further includes: before determining the specified packet type corresponding to the caller number according to the caller name, the method further includes:
  • the at least one participle includes a grouping key corresponding to any one of the packet types, the one of the packet types is determined as the specified packet type corresponding to the incoming call number.
  • the method further includes:
  • the current call is hung up.
  • an incoming call reply method comprising:
  • the terminal is configured to determine, according to the caller name, a specified packet type corresponding to the caller number when the user triggers an incoming call reply operation; according to the group type and the reply content Corresponding relationship, determining a specified reply content that matches the specified packet type, the packet type including at least a service class number and a contact number; and transmitting the specified reply content to the caller number.
  • the method before the receiving the caller number sent by the terminal, the method further includes:
  • the contact information includes at least the number information and the name of the number; and according to the received contact information, generating a correspondence between the number information and the number name, and storing the corresponding relationship; or
  • an incoming call replying apparatus comprising:
  • the caller number sending module is configured to: when the number of the caller number is not stored in the local address book, send the caller number to the yellow page server, where the yellow page server is configured to determine the caller number corresponding to the caller number Caller name;
  • a caller name receiving module configured to receive the caller name returned by the yellow page server
  • An incoming call reply detecting module is configured to detect whether the user has triggered an incoming call reply operation
  • a packet type determining module configured to determine, according to the caller name, when the user triggers an incoming call reply operation The specified packet type corresponding to the caller number;
  • a reply content determining module configured to determine, according to a correspondence between the packet type and the reply content, a specified reply content that matches the specified packet type, where the packet type includes at least a service class number and a contact number;
  • a reply content sending module configured to send the specified reply content to the caller number.
  • the device further includes:
  • a caller name determining module configured to: when the number of the caller number is stored in the local address book, determine, according to the specified contact information entry in the local address book, the caller number corresponding to the caller number The name of the caller; wherein the specified contact information entry is an information entry to which the caller number belongs.
  • the device further includes:
  • a grouping keyword setting module configured to set a plurality of grouping keywords corresponding to each grouping type
  • the packet type determining module is configured to perform word segmentation processing on the caller name to obtain at least one word segment; determine whether the at least one word segment includes a grouping keyword corresponding to any one of the grouping types; and in the at least one participle When a packet key corresponding to any one of the packet types is included, the one of the packet types is determined as the specified packet type corresponding to the caller number.
  • the device further includes:
  • the call hangup module is configured to hang up the current call when determining the caller number as the harassment number according to the caller name.
  • an incoming call replying apparatus comprising:
  • a caller number receiving module configured to receive a caller number sent by the terminal
  • a caller name determining module configured to determine a caller name corresponding to the caller number according to a correspondence between the number information and the number name;
  • a caller name sending module configured to send the caller name to the terminal, where the terminal is configured to determine, according to the caller name, a specified group corresponding to the caller number when the user triggers an incoming call reply operation Type: determining, according to a correspondence between the packet type and the reply content, a specified reply content that matches the specified packet type, the packet type including at least a service class number and a contact number; and transmitting the specified reply content to the Caller ID.
  • the device further includes:
  • the contact information receiving module is configured to receive the contact information sent by the multiple terminals, where the contact information includes at least the number information and the number name; and according to the received contact information, generate a correspondence between the number information and the number name, and the corresponding information is The relationship is stored; or the contact information is obtained from the plurality of terminals; and the correspondence between the number information and the number name is generated according to the obtained contact information, and the corresponding relationship is stored.
  • a terminal where the terminal includes:
  • a memory for storing processor executable instructions
  • the processor is configured to send the caller number to a yellow page server when the number of the caller number is not stored in the local address book during the incoming call, and the yellow page server is configured to determine The name of the caller corresponding to the caller number; receiving the caller name returned by the yellow page server; detecting whether the call trigger operation is triggered by the user; and when the user triggers the call reply operation, determining the call according to the caller name a specified packet type corresponding to the number; determining, according to a correspondence between the packet type and the reply content, a specified reply content that matches the specified packet type, the packet type including at least a service class number and a contact number; Content is sent to the caller number.
  • a server comprising:
  • a memory for storing processor executable instructions
  • the processor is configured to: receive an incoming call number sent by the terminal; determine a caller name corresponding to the caller number according to the correspondence between the number information and the number name; and send the caller name to the terminal,
  • the terminal is configured to determine, according to the caller name, a specified packet type corresponding to the caller number when the user triggers an incoming call reply operation; and determine, according to the correspondence between the packet type and the reply content, that the specified packet type is Matching specified reply content, the packet type including at least a service class number and a contact number; and transmitting the specified reply content to the caller number.
  • the terminal sends the caller number to the yellow page server, and the yellow page server determines the caller name corresponding to the caller number; after that, if the terminal detects the user trigger
  • the call reply operation determines the specified packet type corresponding to the caller number according to the obtained caller name, and further determines the specified reply content that matches the specified packet type according to the correspondence between the packet type and the reply content, and automatically specifies the reply content.
  • Sending to the caller number because the terminal can identify strange incoming calls through the yellow page server, and automatically return different reply content to the caller number according to different recognition results, the call reply mode is simple, intelligent, and simple.
  • FIG. 1 is a schematic diagram of an incoming call reply according to the background art of the present disclosure.
  • FIG. 2 is a flowchart of an incoming call replying method according to an exemplary embodiment.
  • FIG. 3 is a flowchart of an incoming call replying method according to an exemplary embodiment.
  • FIG. 4 is a flowchart of an incoming call replying method according to an exemplary embodiment.
  • FIG. 5 is a schematic diagram of an incoming call reply according to an exemplary embodiment.
  • FIG. 6 is a block diagram of a first type of incoming call replying apparatus, according to an exemplary embodiment.
  • FIG. 7 is a block diagram of a second type of incoming call replying apparatus, according to an exemplary embodiment.
  • FIG. 8 is a block diagram of a third type of incoming call replying apparatus, according to an exemplary embodiment.
  • FIG. 9 is a block diagram of a fourth type of incoming call replying apparatus, according to an exemplary embodiment.
  • FIG. 10 is a block diagram of a fifth type of incoming call replying apparatus, according to an exemplary embodiment.
  • FIG. 11 is a block diagram of a sixth type of incoming call replying apparatus, according to an exemplary embodiment.
  • FIG. 12 is a block diagram of a terminal, according to an exemplary embodiment.
  • FIG. 13 is a block diagram of a server, according to an exemplary embodiment.
  • the Yellow Pages is a telephone directory of business enterprises organized by international companies according to the nature of the enterprise and product categories.
  • the main content of the company name, address, and telephone number is the equivalent of a business account of a city or region.
  • the international practice is printed on yellow paper, so it is called the Yellow Pages.
  • the original paper yellow page data has been stored in the yellow page server in electronic form.
  • the smart terminal such as the user's smart phone or tablet computer can connect to the yellow page server through the yellow page application, thereby realizing quick and convenient access to the number query information.
  • the Yellow Pages server can store contact information of merchants or enterprises of various industries.
  • the yellow page server can store contact information such as the name and contact number of each courier of the company.
  • the terminal can determine the packet type of the caller number according to the name of the caller returned by the yellow page server after detecting the call reply operation of the user, so as to automatically send the corresponding reply content to the caller number.
  • FIG. 2 is a flowchart of an incoming call replying method according to an exemplary embodiment. As shown in FIG. 2, the incoming call replying method is used in a terminal, and includes the following steps.
  • step 201 during the incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the caller number is sent to the yellow page server, and the yellow page server is used to determine the caller name corresponding to the caller number.
  • step 202 the caller name returned by the yellow page server is received.
  • step 203 it is detected whether the user triggers an incoming call reply operation; if the user triggers an incoming call reply operation, Then, the following step 204 is performed; if the user does not trigger the call reply operation, the processing flow ends here.
  • step 204 when the user triggers the incoming call reply operation, the specified packet type corresponding to the incoming call number is determined according to the caller's name.
  • step 205 according to the correspondence between the packet type and the reply content, the specified reply content matching the specified packet type is determined, and the packet type includes at least the service class number and the contact number.
  • step 206 the specified reply content is sent to the caller number.
  • the terminal in the process of an incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the terminal sends the caller number to the yellow page server, and the yellow page server determines the caller name corresponding to the caller number; After the terminal detects that the user triggers the call reply operation, the specified packet type corresponding to the caller number is determined according to the obtained caller name, and then the specified reply matching the specified packet type is determined according to the correspondence between the packet type and the reply content. Content, and automatically send the specified reply content to the caller number. Since the terminal can identify strange incoming calls through the yellow page server and automatically return different reply content to the caller number according to different recognition results, the call reply mode is simple and intelligent. , the simplicity is better.
  • the method before sending the caller number to the yellow page server, the method further includes:
  • the caller name corresponding to the caller number is determined according to the specified contact information entry in the local address book
  • the specified contact information entry is an information entry to which the caller number belongs.
  • the method before determining the specified packet type corresponding to the caller number according to the caller name, the method further includes:
  • determine the specified packet type corresponding to the caller number including:
  • any one of the packet types is determined as the specified packet type corresponding to the incoming call number.
  • the method further includes:
  • FIG. 3 is a flowchart of an incoming call replying method according to an exemplary embodiment. As shown in FIG. 3, the incoming call replying method is used in a server, and includes the following steps.
  • step 301 the caller number sent by the terminal is received.
  • step 302 the caller name corresponding to the caller number is determined according to the correspondence between the number information and the number name.
  • the caller name is sent to the terminal, and the terminal is used when the user triggers the call reply operation. Determining, according to the name of the caller, a specified packet type corresponding to the caller number; determining, according to the correspondence between the packet type and the reply content, a specified reply content that matches the specified packet type, the packet type including at least the service class number and the contact number; The reply content is sent to the caller ID.
  • the terminal in the process of an incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the terminal sends the caller number to the yellow page server, and the yellow page server determines the caller name corresponding to the caller number; After the terminal detects that the user triggers the call reply operation, the specified packet type corresponding to the caller number is determined according to the obtained caller name, and then the specified reply matching the specified packet type is determined according to the correspondence between the packet type and the reply content. Content, and automatically send the specified reply content to the caller number. Since the terminal can identify strange incoming calls through the yellow page server and automatically return different reply content to the caller number according to different recognition results, the call reply mode is simple and intelligent. , the simplicity is better.
  • the method before receiving the caller ID sent by the terminal, the method further includes:
  • the contact information includes at least the number information and the name of the number; and according to the received contact information, generating a correspondence between the number information and the number name, and storing the corresponding relationship; or
  • the contact information is obtained from the plurality of terminals; the correspondence between the number information and the number name is generated according to the obtained contact information, and the corresponding relationship is stored.
  • FIG. 4 is a flowchart of an incoming call replying method according to an exemplary embodiment, where the interactive body is a terminal and a yellow page server. As shown in FIG. 4, the call reply method includes the following steps.
  • step 401 during the incoming call, the terminal queries whether the local address book stores the number consistent with the incoming call number; if the number corresponding to the incoming call number is not stored in the local address book, performing the following step 402; if the local address book The number corresponding to the incoming call number is stored, and the following step 405 is performed.
  • the terminal in order to facilitate the user to know who initiated the call during the incoming call, the terminal queries the caller name corresponding to the caller number, so that the caller's name is displayed along with the caller ID on the terminal interface.
  • the terminal will look it up in the local address book first.
  • the terminal when the terminal queries whether the local address book stores the number consistent with the incoming call number, the terminal can be implemented as follows:
  • the number is the same as the number of the caller number when the number recorded in the local address book is the same as the digit number of the caller number.
  • step 402 if the number matching the incoming call number is not stored in the local address book, the caller number is sent to the yellow page server.
  • the caller number since the number corresponding to the incoming call number is not stored in the local address book, in order to make the user know the related information of the caller, the caller number needs to be sent to the yellow page server through the yellow page application.
  • the terminal can automatically send the caller number to the yellow page server after detecting the user's yellow page application login status. Therefore, you also need to prompt the user to log in to the Yellow Pages application by specifying the account.
  • the caller number can be encrypted and then sent to the yellow page server by wireless transmission.
  • the encryption method of the AES (Advanced Encryption Standard) or the DES (Data Encryption Standard) may be used for the encryption of the incoming call number, which is not specifically limited in the embodiment of the present disclosure.
  • the yellow page server determines the caller name corresponding to the caller number according to the correspondence between the number information and the number name.
  • the yellow page server after receiving the data sent by the terminal, if the data is in an encrypted state, the yellow page server needs to first perform a decryption algorithm that is reciprocal to the encryption algorithm in step 402 to decrypt the caller number.
  • the Yellow Pages server stores a large amount of contact information, involving all walks of life. Usually a large amount of stored information can be obtained in the following two ways:
  • the contact information sent by the multiple terminals is received, and the contact information includes at least the number information and the number name. According to the received contact information, the correspondence between the number information and the number name is generated, and the corresponding relationship is stored.
  • the yellow page server processes the received contact information, generates a corresponding entry, and inserts the corresponding entry into the current correspondence table.
  • the contact information is obtained from multiple terminals, and the correspondence between the number information and the number name is generated according to the obtained contact information, and the corresponding relationship is stored.
  • the yellow page application can remind the user to mark the harassment number.
  • the yellow page server obtains the harassment number of the user tag from the terminal through the yellow page application. Managers can also actively obtain contact information for various businesses and businesses through various channels.
  • the contact information may include address information, picture information, and the like in addition to the number information and the number name.
  • the content of the contact information is not specifically limited in the embodiment of the present disclosure.
  • the yellow page server stores the above contact information, it can be stored in the form of the table shown in Table 1 below for easy query.
  • the yellow page server determines the caller name corresponding to the caller number according to the correspondence between the number information and the number name.
  • the traversal search or search search is performed in the table shown in Table 1 above, the caller name corresponding to the caller number can be quickly learned.
  • step 404 the yellow page server returns the caller name corresponding to the caller number to the terminal.
  • the yellow page server when the yellow page server returns the caller's name to the terminal, based on the security consideration, the caller's name may be encrypted and then sent.
  • the caller's name can be directly returned to the terminal, which is not specifically limited in this embodiment of the present disclosure.
  • step 405 if the number corresponding to the incoming call number is stored in the local address book, the terminal determines the caller name corresponding to the caller number according to the specified contact information entry in the local address book.
  • the contact information entry is specified as an information entry to which the caller number belongs. Since the number in the local address book is the same as the incoming call number, the caller name corresponding to the caller number can be determined through the local address book. The name of each number in the local address book includes the number name, so the caller name can be quickly determined according to the contact information table item.
  • the contact information table item may include other information such as a contact picture, a contact address, a contact mailbox, and the like, which are not specifically limited in this embodiment.
  • step 406 the terminal detects whether the user has triggered the call reply operation; if the user triggers the call reply operation, the following step 407 is performed; if the user does not trigger the call reply operation, the process flow ends.
  • the terminal when an incoming call is made, the terminal displays an incoming call page as shown in FIG. 5( a ) on the terminal interface. At least, the caller number, the caller's name, the "reject” virtual button, the “answer” virtual button, the “smart reply” virtual button, and the “post reminder” virtual button are displayed on the page. After the "smart reply” virtual button is clicked, the terminal can determine that the user has triggered the call reply operation, and performs the following steps 407 to 409.
  • step 407 when the user triggers the incoming call reply operation, the terminal determines the specified packet type corresponding to the incoming call number according to the caller's name.
  • the packet type includes at least a service class number, a contact number, and a harassment class number.
  • the service class number may refer to the number of the service company or individual of the courier company number, hotel number, bank number, taxi number, carrier number, housekeeping service number, and the like.
  • the contact number refers to the number of the contact in the local address book, including the number of contacts of family, friends, classmates, colleagues, business partners, etc.
  • the harassment number refers to numbers attributed to advertising, telecom fraud, and various illegal intermediaries.
  • the method provided by the embodiment of the present disclosure further includes the step of setting a plurality of grouping keywords corresponding to each packet type.
  • the corresponding grouping keywords may include a hotel, a courier, a bank, a taxi, a convenience store, a fast food restaurant, various business names, and the like.
  • the corresponding grouping keywords may include mom, dad, uncle, sui, each surname, contact name in the local address book, and the like.
  • its corresponding grouping keyword may include promotion, advertising, mediation, fraud, and the like.
  • the terminal can determine the specified packet type corresponding to the caller number according to the name of the caller, and can be implemented as follows:
  • the packet type is determined as the specified packet type corresponding to the caller number.
  • step 408 the terminal determines the specified reply content that matches the specified packet type according to the correspondence between the packet type and the reply content.
  • the terminal before determining the specified reply content that matches the specified packet type according to the correspondence between the packet type and the reply content, the terminal further includes setting and storing the reply content corresponding to each packet type.
  • each packet type can correspond to a type of reply content. That is, for the sub-items included in each grouping type, the reply content can be further subdivided.
  • a service class number it includes a courier company number, a hotel number, a bank number, a taxi number, an operator number, a housekeeping service number, etc., and each of the above types of numbers may correspond to the difference shown in Table 2 below. Reply to the content.
  • each packet type may also correspond to a consistent reply content, which is not specifically limited in this embodiment of the present disclosure.
  • the terminal may determine the specified reply content that matches the packet type according to the correspondence between the packet type and the reply content, and may be implemented in the following manner:
  • the packet type is specified as the service class number
  • searching is performed in a correspondence relationship between the packet type and the reply content, such as shown in Table 2 above, to determine the first type of specified reply content corresponding to the service class number
  • the packet type is a contact number
  • a search is performed in a correspondence relationship between the packet type and the reply content, such as shown in Table 2 above, to determine a second type of specified reply content corresponding to the contact number.
  • the terminal determines that the current point is an incoming call of the courier, after detecting that the user clicks the “smart reply” virtual button as shown in FIG. 5( a ), the terminal refuses to answer and automatically replies to the above table according to the type of the call. As shown in 2 "Hello! It is not convenient to answer the call, please place the package at the collection point".
  • step 409 the terminal sends the specified reply content to the caller number.
  • the reply content such as shown in FIG. 5(b) is displayed on the terminal interface corresponding to the caller number.
  • the user's courier can be placed in the collection point mentioned in the user's reply content. This will not only improve the experience of the caller, but also prevent users from missing important issues.
  • the terminal in the process of an incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the terminal sends the caller number to the yellow page server, and the yellow page server determines the caller name corresponding to the caller number; After the terminal detects that the user triggers the call reply operation, the specified packet type corresponding to the caller number is determined according to the obtained caller name, and then the specified reply matching the specified packet type is determined according to the correspondence between the packet type and the reply content. Content, and automatically send the specified reply content to the caller number. Since the terminal can identify strange incoming calls through the yellow page server and automatically return different reply content to the caller number according to different recognition results, the call reply mode is simple and intelligent. The simplicity is better; when the user is inconvenient to answer the call, the caller can get the most detailed prompts, and at the same time provide the user with better service and good user experience.
  • FIG. 6 is a block diagram of an incoming call replying apparatus according to an exemplary embodiment.
  • the device includes an incoming call number sending module 601, an incoming caller name receiving module 602, an incoming call reply detecting module 603, a packet type determining module 604, a reply content determining module 605, and a reply content transmitting module 606.
  • the caller number sending module 601 is configured to send an incoming call number to the yellow page server when the number corresponding to the incoming call number is not stored in the local address book during the incoming call, and the yellow page server is used to determine the caller corresponding to the caller number.
  • the caller name receiving module 602 is connected to the incoming call number sending module 601 for receiving the caller name returned by the yellow page server; the incoming call reply detecting module 603 is connected to the caller name receiving module 602 for detecting whether the user has triggered the incoming call reply.
  • the packet type determining module 604 is connected to the incoming call reply detecting module 603, and is configured to determine, according to the calling party name, a specified packet type corresponding to the incoming call number when the user triggers the incoming call replying operation; the reply content determining module 605 and the packet type determining module a connection 604, configured to determine, according to a correspondence between the packet type and the reply content, a specified reply content that matches the specified packet type, the packet type includes at least a service class number and a contact number, and the reply content sending module 606 and the reply content determining module 605 Connection for pointing Reply is sent to the caller's number.
  • the apparatus further includes:
  • the caller name determining module 607 is configured to: when the number corresponding to the caller number is stored in the local address book, determine the caller name corresponding to the caller number according to the specified contact information entry in the local address book; wherein, the designated The contact information entry is the information entry to which the caller number belongs.
  • the apparatus further includes:
  • a grouping keyword setting module 608 configured to set a plurality of grouping keywords corresponding to each grouping type
  • a packet type determining module 609 configured to perform word segmentation processing on the caller name to obtain at least one word segment; Whether the at least one participle contains a grouping keyword corresponding to any one of the grouping types; when at least one participle includes a grouping keyword corresponding to any one of the grouping types, determining any one of the grouping types as the specified grouping type corresponding to the incoming caller number.
  • the apparatus further includes:
  • the call disconnection module 610 is configured to hang up the current call when determining the caller ID as the harassment number according to the caller name.
  • the terminal in the process of an incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the terminal sends the caller number to the yellow page server, and the yellow page server determines the caller name corresponding to the caller number; After the terminal detects that the user triggers the call reply operation, the specified packet type corresponding to the caller number is determined according to the obtained caller name, and then the specified reply matching the specified packet type is determined according to the correspondence between the packet type and the reply content. Content, and automatically send the specified reply content to the caller number. Since the terminal can identify strange incoming calls through the yellow page server and automatically return different reply content to the caller number according to different recognition results, the call reply mode is simple and intelligent. , the simplicity is better.
  • FIG. 10 is a block diagram of an incoming call replying apparatus according to an exemplary embodiment.
  • the apparatus includes an incoming call number receiving module 1001, a caller name determining module 1002, and a caller name transmitting module 1003.
  • the caller number receiving module 1001 is configured to receive the caller number sent by the terminal; the caller name determining module 1002 is connected to the caller number receiving module 1001, and is configured to determine the caller corresponding to the caller number according to the correspondence between the number information and the number name.
  • the caller name sending module 1003 is connected to the caller name determining module 1002, and is configured to send the caller name to the terminal.
  • the terminal determines the designation corresponding to the caller number according to the caller name.
  • the packet type according to the correspondence between the packet type and the reply content, determining the specified reply content that matches the specified packet type, the packet type includes at least the service class number and the contact number; and the specified reply content is sent to the caller number.
  • the apparatus further includes:
  • the contact information receiving module 1004 is configured to receive contact information sent by multiple terminals, where the contact information includes at least number information and a name of the number; and according to the received contact information, generate a correspondence between the number information and the number name, and store the corresponding relationship. Or, obtain contact information from multiple terminals; generate correspondence between the number information and the number name according to the obtained contact information, and store the corresponding relationship.
  • the terminal in the process of an incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the terminal sends the caller number to the yellow page server, and the yellow page server determines the caller name corresponding to the caller number; After the terminal detects that the user triggers the call reply operation, the specified packet type corresponding to the caller number is determined according to the obtained caller name, and then the specified reply matching the specified packet type is determined according to the correspondence between the packet type and the reply content. Content, and automatically send the specified reply content to the caller number. Since the terminal can identify strange incoming calls through the yellow page server and automatically return different reply content to the caller number according to different recognition results, the call reply mode is simple and intelligent. , the simplicity is better.
  • FIG. 12 is a block diagram of a terminal 1200 for replying to an incoming call, according to an exemplary embodiment.
  • the terminal 1200 can be a mobile phone, a computer, a digital broadcast terminal, a messaging device, a game console, a tablet device, a medical device, a fitness device, a personal digital assistant, and the like.
  • the terminal 1200 may include one or more of the following components: a processing component 1202, a memory 1204, a power component 1206, a multimedia component 1208, an audio component 1210, an I/O (Input/Output) interface 1212, Sensor component 1214, and communication component 1216.
  • a processing component 1202 a memory 1204
  • a power component 1206 a multimedia component 1208, an audio component 1210
  • an I/O (Input/Output) interface 1212 an I/O (Input/Output) interface 1212
  • Sensor component 1214 the terminal 1200 may include one or more of the following components: a processing component 1202, a memory 1204, a power component 1206, a multimedia component 1208, an audio component 1210, an I/O (Input/Output) interface 1212, Sensor component 1214, and communication component 1216.
  • I/O Input/Output
  • Processing component 1202 typically controls the overall operations of terminal 1200, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations.
  • Processing component 1202 can include one or more processors 1220 to execute instructions to perform all or part of the steps described above.
  • processing component 1202 can include one or more modules to facilitate interaction between component 1202 and other components.
  • processing component 1202 can include a multimedia module to facilitate interaction between multimedia component 1208 and processing component 1202.
  • the memory 1204 is configured to store various types of data to support operation at the terminal 1200. Examples of such data include instructions for any application or method operating on terminal 1200, contact data, phone book data, messages, pictures, videos, and the like.
  • the memory 1204 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as SRAM (Static Random Access Memory), EEPROM (Electrically-Erasable Programmable Read-Only Memory, Erasable Programmable Read Only Memory (EPROM), PROM (Programmable Read-Only Memory), ROM (Read-Only Memory, Read only memory), magnetic memory, flash memory, disk or optical disk.
  • SRAM Static Random Access Memory
  • EEPROM Electrically-Erasable Programmable Read-Only Memory
  • EPROM Erasable Programmable Read Only Memory
  • PROM Programmable Read-Only Memory
  • ROM Read-Only Memory, Read only memory
  • magnetic memory flash memory, disk or optical disk.
  • Power component 1206 provides power to various components of terminal 1200.
  • Power component 1206 can include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power for terminal 1200.
  • the multimedia component 1208 includes a screen between the terminal 1200 and the user that provides an output interface.
  • the screen may include an LCD (Liquid Crystal Display) and a TP (Touch Panel). If the screen includes a touch panel, the screen can be implemented as a touch screen to receive input signals from the user.
  • the touch panel includes one or more touch sensors to sense touches, slides, and gestures on the touch panel. The touch sensor may sense not only the boundary of the touch or sliding action, but also the duration and pressure associated with the touch or slide operation.
  • the multimedia component 1208 includes a front camera and/or a rear camera. When the terminal 1200 is in an operation mode such as a shooting mode or a video mode, the front camera and/or the rear camera can receive external multimedia data. Each front and rear camera can be a fixed optical lens system or have focal length and optical zoom capabilities.
  • the audio component 1210 is configured to output and/or input an audio signal.
  • the audio component 1210 includes a MIC (Microphone) when the terminal 1200 is in an operational mode such as a call mode, a recording mode, and a voice recognition.
  • the microphone is configured to receive an external audio signal.
  • the received audio signal may be further stored in memory 1204 or transmitted via communication component 1216.
  • audio component 1210 also includes a speaker for outputting an audio signal.
  • the I/O interface 1212 provides an interface between the processing component 1202 and the peripheral interface module, which may be a keyboard, a click wheel, a button, or the like. These buttons may include, but are not limited to, a home button, a volume button, a start button, and a lock button.
  • Sensor assembly 1214 includes one or more sensors for providing terminal 1200 with a status assessment of various aspects.
  • sensor component 1214 can detect an open/closed state of device 1200, a relative positioning of components, such as a display and a keypad of terminal 1200, and sensor component 1214 can also detect a change in position of a component of terminal 1200 or terminal 1200, the user The presence or absence of contact with the terminal 1200, the orientation or acceleration/deceleration of the terminal 1200 and the temperature change of the terminal 1200.
  • Sensor assembly 1214 can include a proximity sensor configured to detect the presence of nearby objects without any physical contact.
  • the sensor assembly 1214 may also include a light sensor, such as a CMOS (Complementary Metal Oxide Semiconductor) or CCD (Charge-coupled Device) image sensor for use in imaging applications.
  • CMOS Complementary Metal Oxide Semiconductor
  • CCD Charge-coupled Device
  • the sensor assembly 1214 can also include an acceleration sensor, a gyro sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.
  • Communication component 1216 is configured to facilitate wired or wireless communication between terminal 1200 and other devices.
  • the terminal 1200 can access a wireless network based on a communication standard such as WiFi, 2G or 3G, or a combination thereof.
  • communication component 1216 receives broadcast signals or broadcast associated information from an external broadcast management system via a broadcast channel.
  • the communication component 1216 further includes an NFC (Near Field Communication) module to facilitate short-range communication.
  • the NFC module can be based on RFID (Radio Frequency Identification) technology, IrDA (Infra-red Data Association) technology, UWB (Ultra Wideband) technology, BT (Bluetooth) technology and Other technologies to achieve.
  • the terminal 1200 may be configured by one or more ASICs (Application Specific Integrated Circuits), DSP (Digital Signal Processor), DSPD (Digital Signal Processor Device). Device), PLD (Programmable Logic Device), FPGA (Field Programmable Gate Array), controller, microcontroller, microprocessor or other electronic component implementation for performing the above method.
  • ASICs Application Specific Integrated Circuits
  • DSP Digital Signal Processor
  • DSPD Digital Signal Processor Device
  • PLD Programmable Logic Device
  • FPGA Field Programmable Gate Array
  • controller microcontroller, microprocessor or other electronic component implementation for performing the above method.
  • non-transitory computer readable storage medium comprising instructions, such as a memory 1204 comprising instructions executable by processor 1220 of terminal 1200 to perform the above method.
  • the non-transitory computer readable storage medium may be a ROM, a RAM (Random Access Memory), a CD-ROM (Compact Disc Read-Only Memory), a magnetic tape, a floppy disk, and optical data. Storage devices, etc.
  • a non-transitory computer readable storage medium when instructions in the storage medium are executed by a processor of a mobile terminal, enabling the mobile terminal to perform an incoming call reply method, the method comprising:
  • the caller number is sent to the yellow page server, and the yellow page server is used to determine the caller name corresponding to the caller number;
  • the specified packet type corresponding to the caller number is determined according to the caller's name
  • the method before sending the caller number to the yellow page server, the method further includes:
  • the caller name corresponding to the caller number is determined according to the specified contact information entry in the local address book
  • the specified contact information entry is an information entry to which the caller number belongs.
  • the method before determining the specified packet type corresponding to the caller number according to the caller name, the method further includes:
  • determine the specified packet type corresponding to the caller number including:
  • any one of the packet types is determined as the specified packet type corresponding to the incoming call number.
  • the method further includes:
  • the non-transitory computer readable storage medium provided by the embodiment of the present disclosure, in the process of an incoming call, when the number corresponding to the incoming call number is not stored in the local address book, the terminal sends the caller number to the yellow page server, and the yellow page server determines the incoming call.
  • the name of the caller corresponding to the number if the terminal detects that the user has triggered the call reply operation, the terminal determines the specified packet type corresponding to the caller ID according to the obtained caller name, and then determines and specifies the correspondence between the packet type and the reply content.
  • the specified reply content matched by the packet type, and automatically sends the specified reply content to the caller number, because the terminal can identify the strange incoming call through the yellow page server, and automatically returns different reply content to the caller number according to different recognition results, so the caller
  • the reply method is easy to operate, smarter and easier to use.
  • FIG. 13 is a block diagram of a server 1300 for incoming call reply, according to an exemplary embodiment.
  • the server 1300 can be provided as a server.
  • server 1300 includes a processing component 1322 that further includes one or more processors, and memory resources represented by memory 1332 for storing instructions executable by processing component 1322, such as an application.
  • the application stored in the memory 1332 may include one Or more than one module each corresponding to a set of instructions.
  • the processing component 1322 is configured to execute instructions to perform the method performed by the yellow page server in the call reply method described above.
  • Server 1300 can also include a power component 1326 configured to perform power management of server 1300, a wired or wireless network interface 1350 configured to connect server 1300 to the network, and an input/output (I/O) interface 1358.
  • the server 1300 can operate based on an operating system stored in the memory 1332, such as Windows ServerTM, Mac OS XTM, UnixTM, LinuxTM, FreeBSDTM or the like.

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Abstract

本公开是关于一种来电回复方法、装置、终端及服务器，属于通信技术领域。方法包括：在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送来电号码，黄页服务器用于确定与来电号码对应的来电方名称；接收黄页服务器返回的来电方名称；检测用户是否触发了来电回复操作；当用户触发了来电回复操作时，根据来电方名称，确定来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容；将指定回复内容发送给来电号码。由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。

Description

来电回复方法、装置、终端及服务器
本申请基于申请号为201410832183.3、申请日为2014年12月27日的中国专利申请提出，并要求该中国专利申请的优先权，该中国专利申请的全部内容在此引入本申请作为参考。
技术领域
本公开涉及通信技术领域，特别涉及一种来电回复方法、装置、终端及服务器。
背景技术
在日常工作生活中，我们经常会在会议或休息等场景下接到他人来电。若之前已经设置了免打扰模式，则可选择将该来电置之不理；若之前未设置免打扰模式，则出于来电会影响到会议进展或用户自身休息等原因，通常情况下用户会选择手动挂断来电。这对用户和来电方来说均是一个糟糕的体验。此时，若可提供一种对来电进行回复的方法，则不但可防止用户错过重要事宜，还可提升来电方的体验。
参见图1，相关技术中用户在接到来电后，在来电界面中会显示一个“信息”选项；若当前用户不方便接听来电，则可点击该选项，拒绝来电，并以手动方式编辑短消息，向来电号码回复短消息，从而提醒来电方当前不方便接听来电。
在实现本公开的过程中，发明人发现相关技术至少存在以下问题：
在很多场景下，不方便接听来电的同时也可能不方便手动编辑并回复短消息，所以该种来电回复方式操作复杂、不够智能、简易性差。
发明内容
为克服相关技术中存在的问题，本公开提供一种来电回复方法、装置、终端及服务器。
根据本公开实施例的第一方面，提供一种来电回复方法，所述方法包括：
在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送所述来电号码，所述黄页服务器用于确定与所述来电号码对应的来电方名称；
接收所述黄页服务器返回的所述来电方名称；
检测用户是否触发了来电回复操作；
当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；
根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；
将所述指定回复内容发送给所述来电号码。
可选地，所述向黄页服务器发送所述来电号码之前，所述方法还包括：
如果所述本地通讯录中存储了与所述来电号码一致的号码，则根据所述本地通讯录中的指定联系人信息表项，确定与所述来电号码对应的来电方名称；
其中，所述指定联系人信息表项为所述来电号码所属的信息表项。
可选地，所述根据所述来电方名称，确定所述来电号码对应的指定分组类型之前，所述方法还包括：
设置每一个分组类型对应的多个分组关键字；
所述根据来电方名称，确定所述来电号码对应的指定分组类型，包括：
将所述来电方名称进行分词处理，得到至少一个分词；
确定所述至少一个分词中是否包含任一个分组类型对应的分组关键字；
如果所述至少一个分词中包含任一个分组类型对应的分组关键字，则将所述任一个分组类型确定为所述来电号码对应的指定分组类型。
可选地，所述根据所述来电方名称，确定所述来电号码对应的指定分组类型之后，所述方法还包括：
当根据所述来电方名称确定所述来电号码为骚扰号码时，将当前来电挂断。
根据本公开实施例的第二方面，提供一种来电回复方法，所述方法包括：
接收终端发送的来电号码；
根据号码信息与号码名称的对应关系，确定所述来电号码对应的来电方名称；
将所述来电方名称发送至所述终端，所述终端用于当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
可选地，所述接收终端发送的来电号码之前，所述方法还包括：
接收多个终端发送的联系信息，所述联系信息中至少包括号码信息、号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储；或，
从所述多个终端中获取所述联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储。
根据本公开实施例的第三方面，提供一种来电回复装置，所述装置包括：
来电号码发送模块，用于在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送所述来电号码，所述黄页服务器用于确定与所述来电号码对应的来电方名称；
来电方名称接收模块，用于接收所述黄页服务器返回的所述来电方名称；
来电回复检测模块，用于检测用户是否触发了来电回复操作；
分组类型确定模块，用于当用户触发了来电回复操作时，根据所述来电方名称，确定 所述来电号码对应的指定分组类型；
回复内容确定模块，用于根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；
回复内容发送模块，用于将所述指定回复内容发送给所述来电号码。
可选地，所述装置还包括：
来电方名称确定模块，用于当所述本地通讯录中存储了与所述来电号码一致的号码时，根据所述本地通讯录中的指定联系人信息表项，确定与所述来电号码对应的来电方名称；其中，所述指定联系人信息表项为所述来电号码所属的信息表项。
可选地，所述装置还包括：
分组关键字设置模块，用于设置每一个分组类型对应的多个分组关键字；
所述分组类型确定模块，用于将所述来电方名称进行分词处理，得到至少一个分词；确定所述至少一个分词中是否包含任一个分组类型对应的分组关键字；当所述至少一个分词中包含任一个分组类型对应的分组关键字时，将所述任一个分组类型确定为所述来电号码对应的指定分组类型。
可选地，所述装置还包括：
来电挂断模块，用于当根据所述来电方名称确定所述来电号码为骚扰号码时，将当前来电挂断。
根据本公开实施例的第四方面，提供一种来电回复装置，所述装置包括：
来电号码接收模块，用于接收终端发送的来电号码；
来电方名称确定模块，用于根据号码信息与号码名称的对应关系，确定所述来电号码对应的来电方名称；
来电方名称发送模块，用于将所述来电方名称发送至所述终端，所述终端用于当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
可选地，所述装置还包括：
联系信息接收模块，用于接收多个终端发送的联系信息，所述联系信息中至少包括号码信息、号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储；或，从所述多个终端中获取所述联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储。
根据本公开实施例的第五方面，提供一种终端，所述终端包括：
处理器；
用于存储处理器可执行指令的存储器；
其中，所述处理器被配置为：在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送所述来电号码，所述黄页服务器用于确定与所述来电号码对应的来电方名称；接收所述黄页服务器返回的所述来电方名称；检测用户是否触发了来电回复操作；当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
根据本公开实施例的第六方面，提供一种服务器，所述服务器包括：
处理器；
用于存储处理器可执行指令的存储器；
其中，所述处理器被配置为：接收终端发送的来电号码；根据号码信息与号码名称的对应关系，确定所述来电号码对应的来电方名称；将所述来电方名称发送至所述终端，所述终端用于当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
本公开的实施例提供的技术方案可以包括以下有益效果：
在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。
应当理解的是，以上的一般描述和后文的细节描述仅是示例性和解释性的，并不能限制本公开。
附图说明
此处的附图被并入说明书中并构成本说明书的一部分，示出了符合本发明的实施例，并与说明书一起用于解释本发明的原理。
图1是根据本公开背景技术示出的一种来电回复示意图。
图2是根据一示例性实施例示出的一种来电回复方法的流程图。
图3是根据一示例性实施例示出的一种来电回复方法的流程图。
图4是根据一示例性实施例示出的一种来电回复方法的流程图。
图5是根据一示例性实施例示出的一种来电回复示意图。
图6是根据一示例性实施例示出的第一种来电回复装置的框图。
图7是根据一示例性实施例示出的第二种来电回复装置的框图。
图8是根据一示例性实施例示出的第三种来电回复装置的框图。
图9是根据一示例性实施例示出的第四种来电回复装置的框图。
图10是根据一示例性实施例示出的第五种来电回复装置的框图。
图11是根据一示例性实施例示出的第六种来电回复装置的框图。
图12是根据一示例性实施例示出的一种终端的框图。
图13是根据一示例性实施例示出的一种服务器的框图。
具体实施方式
这里将详细地对示例性实施例进行说明，其示例表示在附图中。下面的描述涉及附图时，除非另有表示，不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本发明相一致的所有实施方式。相反，它们仅是与如所附权利要求书中所详述的、本发明的一些方面相一致的装置和方法的例子。
在对本公开实施例做详细地解释说明之前，先对黄页服务器进行一下简单介绍。
黄页，是国际通用按企业性质和产品类别编排的工商企业电话号码簿。以刊登企业名称、地址、电话号码为主体内容，相当于一个城市或地区的工商企业的户口本，国际惯例用黄色纸张印制，故称黄页。随着网络技术的快速发展，为了方便广大用户随时随地进行号码查询，已将原有纸质的黄页数据以电子形式存储在黄页服务器中。用户的智能手机、平板电脑等智能终端安装了黄页应用后，便可通过该黄页应用连接至黄页服务器，实现快速方便获取号码查询信息。其中，黄页服务器中可存储有各行各业商家或企业的联系信息。
比如，对于归属于服务行业的快递公司来说，黄页服务器中可存储有该公司旗下每一位快递人员的姓名和联系电话等联系信息。当该公司旗下的某一位快递人员向用户致电时，该用户通过黄页服务器便可立即获知当前陌生来电是谁发起的。也便于终端在检测到用户的来电回复操作后，根据黄页服务器返回的来电方名称确定来电号码的分组类型，从而向来电号码自动发送对应的回复内容。
图2是根据一示例性实施例示出的一种来电回复方法的流程图，如图2所示，该来电回复方法用于终端中，包括以下步骤。
在步骤201中，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送来电号码，黄页服务器用于确定与来电号码对应的来电方名称。
在步骤202中，接收黄页服务器返回的来电方名称。
在步骤203中，检测用户是否触发了来电回复操作；如果用户触发了来电回复操作， 则执行下述步骤204；如果用户未触发来电回复操作，则处理流程至此结束。
在步骤204中，当用户触发了来电回复操作时，根据来电方名称，确定来电号码对应的指定分组类型。
在步骤205中，根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容，分组类型至少包括服务类号码和联系人号码。
在步骤206中，将指定回复内容发送给来电号码。
本公开实施例提供的方法，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。
可选地，向黄页服务器发送来电号码之前，该方法还包括：
如果本地通讯录中存储了与来电号码一致的号码，则根据本地通讯录中的指定联系人信息表项，确定与来电号码对应的来电方名称；
其中，指定联系人信息表项为来电号码所属的信息表项。
可选地，根据来电方名称，确定来电号码对应的指定分组类型之前，该方法还包括：
设置每一个分组类型对应的多个分组关键字；
根据来电方名称，确定来电号码对应的指定分组类型，包括：
将来电方名称进行分词处理，得到至少一个分词；
确定至少一个分词中是否包含任一个分组类型对应的分组关键字；
如果至少一个分词中包含任一个分组类型对应的分组关键字，则将任一个分组类型确定为来电号码对应的指定分组类型。
可选地，根据来电方名称，确定来电号码对应的指定分组类型之后，该方法还包括：
当根据来电方名称确定来电号码为骚扰号码时，将当前来电挂断。
上述所有可选技术方案，可以采用任意结合形成本发明的可选实施例，在此不再一一赘述。
图3是根据一示例性实施例示出的一种来电回复方法的流程图，如图3所示，该来电回复方法用于服务器中，包括以下步骤。
在步骤301中，接收终端发送的来电号码。
在步骤302中，根据号码信息与号码名称的对应关系，确定来电号码对应的来电方名称。
在步骤303中，将来电方名称发送至终端，终端用于当用户触发了来电回复操作时， 根据来电方名称，确定来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容，分组类型至少包括服务类号码和联系人号码；将指定回复内容发送给来电号码。
本公开实施例提供的方法，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。
可选地，接收终端发送的来电号码之前，该方法还包括：
接收多个终端发送的联系信息，联系信息中至少包括号码信息、号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将对应关系进行存储；或，
从多个终端中获取联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将对应关系进行存储。
上述所有可选技术方案，可以采用任意结合形成本发明的可选实施例，在此不再一一赘述。
图4是根据一示例性实施例示出的一种来电回复方法的流程图，交互主体为终端和黄页服务器。如图4所示，该来电回复方法包括以下步骤。
在步骤401中，在来电呼叫过程中，终端查询本地通讯录是否存储与来电号码一致的号码；如果本地通讯录中未存储与来电号码一致的号码，则执行下述步骤402；如果本地通讯录中存储了与来电号码一致的号码，则执行下述步骤405。
在本公开实施例中，在来电呼叫时为了便于用户知晓是何人发起呼叫，终端会查询来电号码对应的来电方名称，以便将来电方名称随同来电号码一并显示在终端界面上。在查询来电号码对应的来电方名称时，终端会优先在本地通讯录中进行查找。其中，终端查询本地通讯录是否存储与来电号码一致的号码时，可采取下述方式实现：
读取本地通讯录；将来电号码与本地通讯录中记载的所有号码逐一进行比对；当本地通讯录中记载的号码全部与来电号码不匹配时，确定本地通讯录中未存储与来电号码一致的号码；当本地通讯录中记载的某一号码与来电号码的逐个数字位均相同时，确定本地通讯录中存储了与来电号码一致的号码。
当然，除采取上述查询方式外，还可采取其他查询方式，本公开实施例对此不进行具体限定。
在步骤402中，如果本地通讯录中未存储与来电号码一致的号码，则向黄页服务器发送来电号码。
在本公开实施例中，由于本地通讯录中未存储与来电号码一致的号码，则为了使得用户获知来电方相关信息，还需将来电号码通过黄页应用发送至黄页服务器。此外，终端在检测到用户的黄页应用登录状态后，方可实现自动将来电号码发送至黄页服务器。因此，还需事先提示用户通过指定账号登陆黄页应用。
其中，在终端向黄页服务器发送来电号码时，为了确保数据传输的安全性，可将来电号码进行加密后，再采取无线发送方式发送至黄页服务器。其中，在对来电号码进行加密时，可采取AES(Advanced Encryption Standard，高级加密标准)、DES(Data Encryption Standard，数据加密标准)等加密方式，本公开实施例对此不进行具体限定。
在步骤403中，黄页服务器在接收到终端发送的来电号码后，根据号码信息与号码名称的对应关系，确定来电号码对应的来电方名称。
在本公开实施例中，黄页服务器在接收到终端发送的数据后，若数据处于加密状态，则需先采取与上述步骤402中加密算法互逆的解密算法进行解密，得到来电号码。
其中，黄页服务器中存储了海量的联系信息，涉及各行各业。通常海量的存储信息可通过下述两种方式进行获取：
第一种方式、接收多个终端发送的联系信息，该联系信息中至少包括号码信息和号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将对应关系进行存储。
针对第一种方式，对于各类企业和商家来说，为了扩大其产品影响力或提升知名度，通常愿意自动将其联系信息上传至黄页服务器。进而，黄页服务器对接收到的联系信息进行处理，生成对应表项，并将该对应表项插入到当前的对应关系表中。
第二种方式、从多个终端中获取联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将对应关系进行存储。
针对第二种方式，比如用户在接到了一个骚扰电话后，黄页应用可提醒用户对该骚扰号码进行标记。在用户进行标记后，黄页服务器通过黄页应用从终端获取用户标记的骚扰号码。管理人员还可通过各种渠道主动获取各类企业和商家的联系信息。
需要说明的是，该联系信息中除了包括号码信息和号码名称外，还可包括地址信息、图片信息等，本公开实施例对联系信息包括的内容不进行具体限定。黄页服务器在存储上述联系信息时，可采取下表1所示的表项形式进行存储，便于进行查询。
表1
号码信息 号码名称 地址信息 图片
138****1234 **快递王师傅 A1市B1区C1街**号 Logo1
010-****1234 **酒店 A2市B2区C2街**号 Logo2
010****5678 **银行 A3市B3区C3街**号 Logo3
…… …… ……  
黄页服务器在根据号码信息与号码名称的对应关系确定来电号码对应的来电方名称 时，在上述表1所示的表项中进行遍历查找或搜索查找等方式，即可快速获知来电号码对应的来电方名称。
在步骤404中，黄页服务器将来电号码对应的来电方名称返回给终端。
在本公开实施例中，黄页服务器在向终端返回来电方名称时，基于安全问题的考量，可选择将来电方名称进行加密后再发送。当然，也可直接将来电方名称返回至终端，本公开实施例对此不进行具体限定。
在步骤405中，如果本地通讯录中存储了与来电号码一致的号码，则终端根据本地通讯录中的指定联系人信息表项，确定与来电号码对应的来电方名称。
在本公开实施例中，指定联系人信息表项为来电号码所属的信息表项。由于本地通讯录中存储了与来电号码一致的号码，则通过本地通讯录便可确定来电号码对应的来电方名称。本地通讯录中每一个号码所属的信息表项中均包括了号码名称，因此根据联系人信息表项可快速确定来电方名称。其中，联系人信息表项中除了包括必须的号码信息和号码名称外，还可包括联系人图片、联系人住址、联系人邮箱等其他信息，本公开实施例对此不进行具体限定。
在步骤406中，终端检测用户是否触发了来电回复操作；如果用户触发了来电回复操作，则执行下述步骤407；如果用户未触发来电回复操作，则处理流程至此结束。
在本公开实施例中，当来电呼叫时，终端会在终端界面上显示如图5中(a)图所示的来电呼叫页面。其中，该页面中至少需显示来电号码、来电方名称、“拒绝接听”虚拟按键、“接听”虚拟按键、“智能回复”虚拟按键和“过后提醒”虚拟按键。当“智能回复”虚拟按键被点击后，终端即可确定用户触发了来电回复操作，执行下述步骤407至步骤409。
在步骤407中，当用户触发了来电回复操作时，终端根据来电方名称，确定来电号码对应的指定分组类型。
在本公开实施例中，分组类型至少包括服务类号码、联系人号码和骚扰类号码。其中，服务类号码可指代快递公司号码、酒店号码、银行号码、出租车号码、运营商号码、家政服务号码等各种服务类企业或个人的号码。联系人号码指代本地通讯录中联系人的号码，包括家人、朋友、同学、同事、生意伙伴等联系人的号码。骚扰类号码指代归属于广告推销、电信诈骗、各类非法中介等号码。
此外，在终端在根据来电方名称，确定来电号码对应的指定分组类型之前，本公开实施例提供的方法还包括设置每一个分组类型对应的多个分组关键字的步骤。比如，针对服务类号码而言，其对应的分组关键字可包括酒店、快递、银行、出租车、便利店、快餐店、各类商家名称等。针对联系人号码而言，其对应的分组关键字可包括妈妈、爸爸、姑姑、叔叔、舅舅、各个姓氏、本地通讯录中联系人姓名等。针对联系人号码而言，其对应的分组关键字可包括推销、广告、中介、诈骗等。
其中，终端在根据来电方名称，确定来电号码对应的指定分组类型时，可采取下述方式实现：
将来电方名称进行分词处理，得到至少一个分词；确定至少一个分词中是否包含任一个分组类型对应的分组关键字；如果至少一个分词中包含任一个分组类型对应的分组关键字，则将任一个分组类型确定为来电号码对应的指定分组类型。
参见图5中(a)图，以来电为138****9893、来电方名称为“顺丰快递王师傅”为例，则终端在进行分词处理时，会将“顺丰快递王师傅”切分为“顺丰快递”和“王师傅”两个词。而“顺丰快递”这一词汇归属于上述提及到的服务类分组类型，则将服务类号码确定为该来电号码对应的指定分组类型。
需要说明的是，若在该步骤中判断出来电号码归属于骚扰号码，则无需执行下述步骤408和步骤409对来电号码进行自动回复，直接选择将该来电挂断即可。
在步骤408中，终端根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容。
在本公开实施例中，终端在根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容之前，还包括设置并存储每一个分组类型对应的回复内容。其中，每一个分组类型可对应一类回复内容。也即，针对每一个分组类型所包括的子项目，可对回复内容进行再一步地细分。比如，针对服务类号码来说，其包括快递公司号码、酒店号码、银行号码、出租车号码、运营商号码、家政服务号码等等，上述每一类号码均可对应如下表2所示的不同回复内容。
表2
Figure PCTCN2015077857-appb-000001
当然，每一个分组类型还可对应一致的回复内容，本公开实施例对此不进行具体限定。
其中，终端在根据分组类型与回复内容的对应关系，确定与分组类型相匹配的指定回复内容时，可采取下述方式实现：
当指定分组类型为服务类号码时，根据指定分组类型，在诸如上述表2所示的分组类型与回复内容的对应关系中进行查找，确定服务类号码对应的第一类指定回复内容；当指定分组类型为联系人号码时，根据指定分组类型，在诸如上述表2所示的分组类型与回复内容的对应关系中进行查找，确定联系人号码对应的第二类指定回复内容。
比如，当终端判断当前来点是快递人员的来电时，在检测到用户点击了图图5中(a)图所示的“智能回复”虚拟按键后，拒绝接听并根据来电类型自动回复上表2中所示的诸如 “您好！暂时不方便接听电话，请将包裹放置在代收点即可”的指定回复内容。
在步骤409中，终端将指定回复内容发送给来电号码。
在本公开实施例中，终端在将回复内容发送给来电号码后，在来电号码对应的终端界面上会显示诸如图5中(b)图所示的回复内容。以提示来电方当前用户正在忙，可根据回复内容进行酌情处理。比如，对于快递人员王师傅来说，可将用户的快递放置在用户回复内容中提及到的代收点。这样，不但可提升来电方的体验度，还可避免用户错过重要事宜。
本公开实施例提供的方法，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优；在用户不方便接听来电时，可帮助来电方获得尽可能详尽的提示，同时给用户提供了更加优质的服务，用户体验度良好。
图6是根据一示例性实施例示出的一种来电回复装置的框图。参照图6，该装置包括来电号码发送模块601、来电方名称接收模块602、来电回复检测模块603、分组类型确定模块604、回复内容确定模块605、回复内容发送模块606。
其中，来电号码发送模块601，用于在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送来电号码，黄页服务器用于确定与来电号码对应的来电方名称；来电方名称接收模块602与来电号码发送模块601连接，用于接收黄页服务器返回的来电方名称；来电回复检测模块603与来电方名称接收模块602连接，用于检测用户是否触发了来电回复操作；分组类型确定模块604与来电回复检测模块603连接，用于当用户触发了来电回复操作时，根据来电方名称，确定来电号码对应的指定分组类型；回复内容确定模块605与分组类型确定模块604连接，用于根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容，分组类型至少包括服务类号码和联系人号码；回复内容发送模块606与回复内容确定模块605连接，用于将指定回复内容发送给来电号码。
可选地，参见图7，该装置还包括：
来电方名称确定模块607，用于当本地通讯录中存储了与来电号码一致的号码时，根据本地通讯录中的指定联系人信息表项，确定与来电号码对应的来电方名称；其中，指定联系人信息表项为来电号码所属的信息表项。
可选地，参见图8，该装置还包括：
分组关键字设置模块608，用于设置每一个分组类型对应的多个分组关键字；
分组类型确定模块609，用于将来电方名称进行分词处理，得到至少一个分词；确定 至少一个分词中是否包含任一个分组类型对应的分组关键字；当至少一个分词中包含任一个分组类型对应的分组关键字时，将任一个分组类型确定为来电号码对应的指定分组类型。
可选地，参见图9，该装置还包括：
来电挂断模块610，用于当根据来电方名称确定来电号码为骚扰号码时，将当前来电挂断。
本公开实施例提供的装置，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。
图10是根据一示例性实施例示出的一种来电回复装置的框图。参照图10，该装置包括来电号码接收模块1001、来电方名称确定模块1002、来电方名称发送模块1003。
其中，来电号码接收模块1001，用于接收终端发送的来电号码；来电方名称确定模块1002与来电号码接收模块1001连接，用于根据号码信息与号码名称的对应关系，确定来电号码对应的来电方名称；来电方名称发送模块1003与来电方名称确定模块1002连接，用于将来电方名称发送至终端，终端用于当用户触发了来电回复操作时，根据来电方名称，确定来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容，分组类型至少包括服务类号码和联系人号码；将指定回复内容发送给来电号码。
可选地，参见图11，该装置还包括：
联系信息接收模块1004，用于接收多个终端发送的联系信息，联系信息中至少包括号码信息、号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将对应关系进行存储；或，从多个终端中获取联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将对应关系进行存储。
本公开实施例提供的装置，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。
关于上述实施例中的装置，其中各个模块执行操作的具体方式已经在有关该方法的实施例中进行了详细描述，此处将不做详细阐述说明。
图12是根据一示例性实施例示出的一种用于对来电进行回复的终端1200的框图。例如，终端1200可以是移动电话，计算机，数字广播终端，消息收发设备，游戏控制台，平板设备，医疗设备，健身设备，个人数字助理等。
参照图12，终端1200可以包括以下一个或多个组件：处理组件1202，存储器1204，电源组件1206，多媒体组件1208，音频组件1210，I/O(Input/Output，输入/输出)的接口1212，传感器组件1214，以及通信组件1216。
处理组件1202通常控制终端1200的整体操作，诸如与显示，电话呼叫，数据通信，相机操作和记录操作相关联的操作。处理组件1202可以包括一个或多个处理器1220来执行指令，以完成上述的方法的全部或部分步骤。此外，处理组件1202可以包括一个或多个模块，便于处理组件1202和其他组件之间的交互。例如，处理组件1202可以包括多媒体模块，以方便多媒体组件1208和处理组件1202之间的交互。
存储器1204被配置为存储各种类型的数据以支持在终端1200的操作。这些数据的示例包括用于在终端1200上操作的任何应用程序或方法的指令，联系人数据，电话簿数据，消息，图片，视频等。存储器1204可以由任何类型的易失性或非易失性存储设备或者它们的组合实现，如SRAM(Static Random Access Memory,静态随机存取存储器)，EEPROM(Electrically-Erasable Programmable Read-Only Memory,电可擦除可编程只读存储器)，EPROM(Erasable Programmable Read Only Memory,可擦除可编程只读存储器)，PROM(Programmable Read-Only Memory,可编程只读存储器)，ROM(Read-Only Memory,只读存储器)，磁存储器，快闪存储器，磁盘或光盘。
电源组件1206为终端1200的各种组件提供电力。电源组件1206可以包括电源管理系统，一个或多个电源，及其他与为终端1200生成、管理和分配电力相关联的组件。
多媒体组件1208包括在所述终端1200和用户之间的提供一个输出接口的屏幕。在一些实施例中，屏幕可以包括LCD(Liquid Crystal Display，液晶显示器)和TP(Touch Panel，触摸面板)。如果屏幕包括触摸面板，屏幕可以被实现为触摸屏，以接收来自用户的输入信号。触摸面板包括一个或多个触摸传感器以感测触摸、滑动和触摸面板上的手势。所述触摸传感器可以不仅感测触摸或滑动动作的边界，而且还检测与所述触摸或滑动操作相关的持续时间和压力。在一些实施例中，多媒体组件1208包括一个前置摄像头和/或后置摄像头。当终端1200处于操作模式，如拍摄模式或视频模式时，前置摄像头和/或后置摄像头可以接收外部的多媒体数据。每个前置摄像头和后置摄像头可以是一个固定的光学透镜系统或具有焦距和光学变焦能力。
音频组件1210被配置为输出和/或输入音频信号。例如，音频组件1210包括一个MIC(Microphone,麦克风)，当终端1200处于操作模式，如呼叫模式、记录模式和语音识别 模式时，麦克风被配置为接收外部音频信号。所接收的音频信号可以被进一步存储在存储器1204或经由通信组件1216发送。在一些实施例中，音频组件1210还包括一个扬声器，用于输出音频信号。
I/O接口1212为处理组件1202和外围接口模块之间提供接口，上述外围接口模块可以是键盘，点击轮，按钮等。这些按钮可包括但不限于：主页按钮、音量按钮、启动按钮和锁定按钮。
传感器组件1214包括一个或多个传感器，用于为终端1200提供各个方面的状态评估。例如，传感器组件1214可以检测到设备1200的打开/关闭状态，组件的相对定位，例如组件为终端1200的显示器和小键盘，传感器组件1214还可以检测终端1200或终端1200一个组件的位置改变，用户与终端1200接触的存在或不存在，终端1200方位或加速/减速和终端1200的温度变化。传感器组件1214可以包括接近传感器，被配置用来在没有任何的物理接触时检测附近物体的存在。传感器组件1214还可以包括光传感器，如CMOS(Complementary Metal Oxide Semiconductor，互补金属氧化物)或CCD(Charge-coupled Device，电荷耦合元件)图像传感器，用于在成像应用中使用。在一些实施例中，该传感器组件1214还可以包括加速度传感器，陀螺仪传感器，磁传感器，压力传感器或温度传感器。
通信组件1216被配置为便于终端1200和其他设备之间有线或无线方式的通信。终端1200可以接入基于通信标准的无线网络，如WiFi，2G或3G，或它们的组合。在一个示例性实施例中，通信组件1216经由广播信道接收来自外部广播管理系统的广播信号或广播相关信息。在一个示例性实施例中，所述通信组件1216还包括NFC(Near Field Communication,近场通信)模块，以促进短程通信。例如，在NFC模块可基于RFID(Radio Frequency Identification,射频识别)技术，IrDA(Infra-red Data Association,红外数据协会)技术，UWB(Ultra Wideband,超宽带)技术，BT(Bluetooth,蓝牙)技术和其他技术来实现。
在示例性实施例中，终端1200可以被一个或多个ASIC(Application Specific Integrated Circuit,应用专用集成电路)、DSP(Digital signal Processor,数字信号处理器)、DSPD(Digital signal Processor Device，数字信号处理设备)、PLD(Programmable Logic Device,可编程逻辑器件)、FPGA)(Field Programmable Gate Array,现场可编程门阵列)、控制器、微控制器、微处理器或其他电子元件实现，用于执行上述方法。
在示例性实施例中，还提供了一种包括指令的非临时性计算机可读存储介质，例如包括指令的存储器1204，上述指令可由终端1200的处理器1220执行以完成上述方法。例如，所述非临时性计算机可读存储介质可以是ROM、RAM(Random Access Memory,随机存取存储器)、CD-ROM(Compact Disc Read-Only Memory,光盘只读存储器)、磁带、软盘和光数据存储设备等。
一种非临时性计算机可读存储介质，当所述存储介质中的指令由移动终端的处理器执行时，使得移动终端能够执行一种来电回复方法，所述方法包括：
在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送来电号码，黄页服务器用于确定与来电号码对应的来电方名称；
接收黄页服务器返回的来电方名称；
检测用户是否触发了来电回复操作；
当用户触发了来电回复操作时，根据来电方名称，确定来电号码对应的指定分组类型；
根据分组类型与回复内容的对应关系，确定与指定分组类型相匹配的指定回复内容，分组类型至少包括服务类号码和联系人号码；
将指定回复内容发送给来电号码。
可选地，向黄页服务器发送来电号码之前，方法还包括：
如果本地通讯录中存储了与来电号码一致的号码，则根据本地通讯录中的指定联系人信息表项，确定与来电号码对应的来电方名称；
其中，指定联系人信息表项为来电号码所属的信息表项。
可选地，根据来电方名称，确定来电号码对应的指定分组类型之前，该方法还包括：
设置每一个分组类型对应的多个分组关键字；
根据来电方名称，确定来电号码对应的指定分组类型，包括：
将来电方名称进行分词处理，得到至少一个分词；
确定至少一个分词中是否包含任一个分组类型对应的分组关键字；
如果至少一个分词中包含任一个分组类型对应的分组关键字，则将任一个分组类型确定为来电号码对应的指定分组类型。
可选地，根据来电方名称，确定来电号码对应的指定分组类型之后，该方法还包括：
当根据来电方名称确定来电号码为骚扰号码时，将当前来电挂断。
本公开实施例提供的非临时性计算机可读存储介质，在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，终端向黄页服务器发送来电号码，由黄页服务器确定与来电号码对应的来电方名称；之后，若终端检测到用户触发了来电回复操作，则根据得到的来电方名称，确定来电号码对应的指定分组类型，进而根据分组类型与回复内容的对应关系确定与指定分组类型相匹配的指定回复内容，并自动将指定回复内容发送给来电号码，由于终端可通过黄页服务器识别陌生来电，并根据不同的识别结果自动向来电号码返回不同的回复内容，因此该种来电回复方式操作简便,较为智能,简易性较优。
图13是根据一示例性实施例示出的一种用于来电回复的服务器1300的框图。例如，服务器1300可以被提供为一服务器。参照图13，服务器1300包括处理组件1322，其进一步包括一个或多个处理器，以及由存储器1332所代表的存储器资源，用于存储可由处理组件1322的执行的指令，例如应用程序。存储器1332中存储的应用程序可以包括一个 或一个以上的每一个对应于一组指令的模块。此外，处理组件1322被配置为执行指令，以执行上述来电回复方法中黄页服务器所执行的方法。
服务器1300还可以包括一个电源组件1326被配置为执行服务器1300的电源管理，一个有线或无线网络接口1350被配置为将服务器1300连接到网络，和一个输入输出(I/O)接口1358。服务器1300可以操作基于存储在存储器1332的操作系统，例如Windows ServerTM，Mac OS XTM，UnixTM,LinuxTM，FreeBSDTM或类似。
本领域技术人员在考虑说明书及实践这里公开的发明后，将容易想到本发明的其它实施方案。本申请旨在涵盖本发明的任何变型、用途或者适应性变化，这些变型、用途或者适应性变化遵循本发明的一般性原理并包括本公开未公开的本技术领域中的公知常识或惯用技术手段。说明书和实施例仅被视为示例性的，本发明的真正范围和精神由下面的权利要求指出。
应当理解的是，本发明并不局限于上面已经描述并在附图中示出的精确结构，并且可以在不脱离其范围进行各种修改和改变。本发明的范围仅由所附的权利要求来限制。

Claims (14)

  1. 一种来电回复方法，其特征在于，所述方法包括：
    在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送所述来电号码，所述黄页服务器用于确定与所述来电号码对应的来电方名称；
    接收所述黄页服务器返回的所述来电方名称；
    检测用户是否触发了来电回复操作；
    当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；
    根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；
    将所述指定回复内容发送给所述来电号码。
  2. 根据权利要求1所述的方法，其特征在于，所述向黄页服务器发送所述来电号码之前，所述方法还包括：
    如果所述本地通讯录中存储了与所述来电号码一致的号码，则根据所述本地通讯录中的指定联系人信息表项，确定与所述来电号码对应的来电方名称；
    其中，所述指定联系人信息表项为所述来电号码所属的信息表项。
  3. 根据权利要求1所述的方法，其特征在于，所述根据所述来电方名称，确定所述来电号码对应的指定分组类型之前，所述方法还包括：
    设置每一个分组类型对应的多个分组关键字；
    所述根据来电方名称，确定所述来电号码对应的指定分组类型，包括：
    将所述来电方名称进行分词处理，得到至少一个分词；
    确定所述至少一个分词中是否包含任一个分组类型对应的分组关键字；
    如果所述至少一个分词中包含任一个分组类型对应的分组关键字，则将所述任一个分组类型确定为所述来电号码对应的指定分组类型。
  4. 根据权利要求1至3中任一权利要求所述的方法，其特征在于，所述根据所述来电方名称，确定所述来电号码对应的指定分组类型之后，所述方法还包括：
    当根据所述来电方名称确定所述来电号码为骚扰号码时，将当前来电挂断。
  5. 一种来电回复方法，其特征在于，所述方法包括：
    接收终端发送的来电号码；
    根据号码信息与号码名称的对应关系，确定所述来电号码对应的来电方名称；
    将所述来电方名称发送至所述终端，所述终端用于当用户触发了来电回复操作时，根 据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
  6. 根据权利要求5所述的方法，其特征在于，所述接收终端发送的来电号码之前，所述方法还包括：
    接收多个终端发送的联系信息，所述联系信息中至少包括号码信息、号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储；或，
    从所述多个终端中获取所述联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储。
  7. 一种来电回复装置，其特征在于，所述装置包括：
    来电号码发送模块，用于在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送所述来电号码，所述黄页服务器用于确定与所述来电号码对应的来电方名称；
    来电方名称接收模块，用于接收所述黄页服务器返回的所述来电方名称；
    来电回复检测模块，用于检测用户是否触发了来电回复操作；
    分组类型确定模块，用于当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；
    回复内容确定模块，用于根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；
    回复内容发送模块，用于将所述指定回复内容发送给所述来电号码。
  8. 根据权利要求7所述的装置，其特征在于，所述装置还包括：
    来电方名称确定模块，用于当所述本地通讯录中存储了与所述来电号码一致的号码时，根据所述本地通讯录中的指定联系人信息表项，确定与所述来电号码对应的来电方名称；其中，所述指定联系人信息表项为所述来电号码所属的信息表项。
  9. 根据权利要求7所述的装置，其特征在于，所述装置还包括：
    分组关键字设置模块，用于设置每一个分组类型对应的多个分组关键字；
    所述分组类型确定模块，用于将所述来电方名称进行分词处理，得到至少一个分词；确定所述至少一个分词中是否包含任一个分组类型对应的分组关键字；当所述至少一个分词中包含任一个分组类型对应的分组关键字时，将所述任一个分组类型确定为所述来电号码对应的指定分组类型。
  10. 根据权利要求7至9中任一权利要求所述的装置，其特征在于，所述装置还包括：
    来电挂断模块，用于当根据所述来电方名称确定所述来电号码为骚扰号码时，将当前来电挂断。
  11. 一种来电回复装置，其特征在于，所述装置包括：
    来电号码接收模块，用于接收终端发送的来电号码；
    来电方名称确定模块，用于根据号码信息与号码名称的对应关系，确定所述来电号码对应的来电方名称；
    来电方名称发送模块，用于将所述来电方名称发送至所述终端，所述终端用于当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
  12. 根据权利要求11所述的装置，其特征在于，所述装置还包括：
    联系信息接收模块，用于接收多个终端发送的联系信息，所述联系信息中至少包括号码信息、号码名称；根据接收到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储；或，从所述多个终端中获取所述联系信息；根据获取到的联系信息，生成号码信息与号码名称的对应关系，将所述对应关系进行存储。
  13. 一种终端，其特征在于，所述终端包括：
    处理器；
    用于存储处理器可执行指令的存储器；
    其中，所述处理器被配置为：在来电呼叫过程中，当本地通讯录中未存储与来电号码一致的号码时，向黄页服务器发送所述来电号码，所述黄页服务器用于确定与所述来电号码对应的来电方名称；接收所述黄页服务器返回的所述来电方名称；检测用户是否触发了来电回复操作；当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
  14. 一种服务器，其特征在于，所述服务器包括：
    处理器；
    用于存储处理器可执行指令的存储器；
    其中，所述处理器被配置为：接收终端发送的来电号码；根据号码信息与号码名称的 对应关系，确定所述来电号码对应的来电方名称；将所述来电方名称发送至所述终端，所述终端用于当用户触发了来电回复操作时，根据所述来电方名称，确定所述来电号码对应的指定分组类型；根据分组类型与回复内容的对应关系，确定与所述指定分组类型相匹配的指定回复内容，所述分组类型至少包括服务类号码和联系人号码；将所述指定回复内容发送给所述来电号码。
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