WO2011118021A1 - Dispositif d'ascenseur - Google Patents

Dispositif d'ascenseur Download PDF

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Publication number
WO2011118021A1
WO2011118021A1 PCT/JP2010/055358 JP2010055358W WO2011118021A1 WO 2011118021 A1 WO2011118021 A1 WO 2011118021A1 JP 2010055358 W JP2010055358 W JP 2010055358W WO 2011118021 A1 WO2011118021 A1 WO 2011118021A1
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WO
WIPO (PCT)
Prior art keywords
user
sound source
landing
elevator
sensor
Prior art date
Application number
PCT/JP2010/055358
Other languages
English (en)
Japanese (ja)
Inventor
馬渕　充二
Original Assignee
三菱電機株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 三菱電機株式会社 filed Critical 三菱電機株式会社
Priority to CN201080065379.4A priority Critical patent/CN102791601B/zh
Priority to KR1020127022718A priority patent/KR101391007B1/ko
Priority to PCT/JP2010/055358 priority patent/WO2011118021A1/fr
Priority to EP10848414.8A priority patent/EP2551227B1/fr
Priority to JP2012506735A priority patent/JP5534003B2/ja
Publication of WO2011118021A1 publication Critical patent/WO2011118021A1/fr

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46—Adaptations of switches or switchgear
    • B66B1/468—Call registering systems
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/02—Control systems without regulation, i.e. without retroactive action
    • B66B1/06—Control systems without regulation, i.e. without retroactive action electric
    • B66B1/14—Control systems without regulation, i.e. without retroactive action electric with devices, e.g. push-buttons, for indirect control of movements
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4638—Wherein the call is registered without making physical contact with the elevator system
    • B66B2201/4646—Wherein the call is registered without making physical contact with the elevator system using voice recognition

Definitions

  • This invention relates to an elevator apparatus that allows a user to register a call by voice.
  • a user registers a hall call by pressing the up or down hall button at the elevator hall, and calls the elevator car to the hall. That is, in such an elevator, the user needs to operate (push) the landing button in order to register the landing call.
  • elevators are used by various users, such as wheelchair users, users who are handicapped, and users who have both hands occupied by a lot of luggage even if they are healthy people. Depending on the user, the operation of the landing buttons may be difficult or inconvenient.
  • elevators can also use this voice recognition technology to register calls (landing calls, destination calls). It has been proposed to do. However, because elevators are installed in various buildings and facilities, etc., depending on the surrounding environment, voice recognition is not performed correctly, calls are not registered, or incorrect calls are registered, etc. The problem sometimes occurred.
  • Patent Documents 1 and 2 have been proposed as conventional techniques of an elevator apparatus using such voice recognition technology.
  • Patent Documents 1 and 2 disclose techniques for accurately performing voice recognition in an elevator.
  • the voice of the user may not be recognized correctly.
  • a similar problem can occur when sound generated from a BGM device, an air conditioner, or a ventilator in a car is picked up by a microphone.
  • the present invention has been made to solve the above-mentioned problems, and its purpose is to generate a call when a car arrives at a landing in a function having a call registration function using voice recognition technology. It is an object of the present invention to provide an elevator apparatus that can reliably prevent erroneous recognition of sound due to sound to be generated.
  • the elevator apparatus performs call registration based on a microphone installed at an elevator landing, a sensor for detecting a user in a predetermined range near the microphone, and an audio signal input from the microphone.
  • Call registration means to be performed an arrival notification device that is provided at the landing and performs predetermined notification by sound when the elevator car arrives at the landing, and a sensor detects the user when the car arrives at the landing.
  • sound source suppression means is provided that reduces the sound volume when the notification is made from the arrival notification device than when the sensor does not detect the user.
  • the elevator apparatus is based on a microphone installed at an elevator landing, a sensor for detecting a user in a predetermined range near the microphone, and an audio signal input from the microphone.
  • Call registration means for registration, an arrival notification device that is provided at the landing and performs predetermined notification by sound when the elevator car arrives at the landing, and a sensor detects the user when the car arrives at the landing.
  • the sound source suppression means for performing notification from the arrival notification device with a delay of a predetermined time compared to when the sensor does not detect the user.
  • the elevator apparatus is based on a microphone installed at an elevator landing, a sensor for detecting a user in a predetermined range near the microphone, and an audio signal input from the microphone.
  • Call registration means for registration a predetermined sound source device that can be a sound source provided in the elevator car, and if the sensor detects the user when the car arrives at the landing, the sensor uses it Sound source suppression means for temporarily changing the operation of the sound source device so that the sound volume generated from the sound source device is lower than when no person is detected.
  • an elevator apparatus having a function of performing call registration using voice recognition technology, it is ensured that a voice is erroneously recognized due to a sound generated when a car arrives at a landing. Can be prevented.
  • FIG. 1 is a block diagram showing an elevator apparatus according to Embodiment 1 of the present invention.
  • This elevator apparatus is provided with a call registration function using voice recognition technology. That is, the elevator user can register a desired call (a landing call, a destination call) by making an appropriate voice without performing a button operation at the landing.
  • a desired call a landing call, a destination call
  • a specific description will be given by taking as an example a case where a destination call can be registered from a landing.
  • reference numeral 1 denotes a microphone installed at the elevator hall.
  • the microphone 1 is provided in the hall for voice input, and is installed in the vicinity of a hall entrance / exit of an elevator (for example, in the vicinity of a hallway three-way frame).
  • the sound picked up by the microphone 1 is input to the sound input means 2, and signal conversion or the like is performed as necessary.
  • the voice recognition means 3 and the call registration means 4 are for performing call registration based on the voice signal input from the microphone 1.
  • the voice recognition means 3 is a part that controls the voice recognition function in this apparatus. Note that the voice recognition function by the voice recognition means 3 can identify the destination floor of the user (when registering a destination call) and the direction the user wants to go (when registering a landing call) from the voice signal. Any method may be used. For example, the voice recognition unit 3 identifies whether or not there is a voice signal input from the voice input unit 2 (that is, the microphone 1) that matches a registered voice signal under a predetermined condition. If there is a match, the destination floor corresponding to the registered voice signal is specified as the user's destination floor.
  • the call registration unit 4 has a function of performing call registration based on the recognition result of the voice recognition unit 3. For example, when the voice recognition unit 3 specifies the destination floor of the user, the call registration unit 4 calls corresponding to the installation floor of the microphone 1 where the voice input is performed and the destination floor specified by the voice recognition unit 3 (destination). Registration) and a registration signal is transmitted to the elevator control device 5.
  • the control device 5 carries out operation control of the entire elevator such as traveling control of the elevator car 6. Specifically, when the destination call is registered by the call registration unit 4, the control device 5 causes the car 6 to travel to a landing where the user is present and stops, and then performs a door opening operation. Moreover, the control apparatus 5 performs door closing operation
  • the control device 5 also has a function of controlling the arrival notification device 7 installed at the elevator landing, the BGM device 8, the air conditioning device 9, and the ventilation device 10 provided in the car 6.
  • the arrival notification device 7 It has a function of performing predetermined notification by sound. For example, when the destination call is registered by the call registration means 4, the control device 5 sends an arrival chime and an operation announcement from the arrival notification device 7 at the landing immediately before the car 6 stops at the landing, Inform that 6 will arrive soon.
  • a BGM device 8 for flowing music into the car 6, an air conditioner 9 including an air conditioner or an air purifier, and a ventilator 10 having a fan are devices installed in the car 6 and can be sources of sound ( It is shown as an example of a sound source device.
  • the air conditioner 9 and the ventilator 10 may be integrally configured as an air conditioner ventilator, for example.
  • the control device 5 also has a function of controlling the operation of such a sound source device based on input signals from various switches and the like.
  • Reference numeral 11 denotes a human sensor installed at a landing to detect a person (object) in a predetermined detection range.
  • the human sensor 11 is provided to detect a user who is inputting sound from the microphone 1, and the detection range is set to a predetermined range near the microphone 1.
  • the human sensor 11 is installed in the vicinity of a landing three-way frame or the like, similar to the microphone 1, and detects its presence when a user stands in front of the microphone 1.
  • the microphone 1 and the human sensor 11 may be installed at all landings where the car 6 stops, or may be installed only at some landings.
  • User detecting means 12 has a function of determining the presence or absence of a user based on a detection signal from human sensor 11.
  • the user detection unit 12 specifies the presence or absence of the user from the detection result of the human sensor 11, the user detection unit 12 outputs the specified content to the sound source suppression unit 13.
  • the sound source suppression means 13 is provided to prevent the voice recognition means 3 from erroneously recognizing the voice due to various sounds generated when the car 6 arrives at the landing. Specifically, the sound source suppression unit 13 changes the operation of the arrival notification device 7 and the sound source device to normal operation based on the state of the elevator obtained from the control device 5 and the determination result of the user detection unit 12 when necessary. It has a function to change to special operation. For example, when the car 6 arrives at the landing, the sound source suppression means 13 outputs an operation command to the control device 5 when the human sensor 11 at the landing detects the user, and is installed at the landing. The notification from the arrival notification device 7 is stopped.
  • FIG. 2 is a flowchart showing the operation of the elevator apparatus according to Embodiment 1 of the present invention, and shows a specific processing flow of the sound source suppressing means 13.
  • the sound source suppression means 13 first determines whether or not the car 6 has been determined to stop at the landing, based on the elevator state information obtained from the control device 5 (S101). For example, when a destination call is registered by the call registration unit 4 and a response to the registered call is started by the control device 5, the sound source suppression unit 13 determines that the stop of the car 6 has been determined ( Yes in S101). Note that if the stop determination is not made in S101, the sound source suppression unit 13 ends the process.
  • the sound source suppression means 13 determines in S101 that the car 6 has been determined to stop, whether or not the human sensor 11 detects a user at the landing (stop floor) where the car 6 stops next. Is determined (S102). At this time, if there is no user in front of the microphone 1 installed on the stop floor and the human sensor 11 on the stop floor has not detected the user, the user detection means 12 to the sound source suppression means 13. Thus, information indicating no user is input (No in S102). In such a case, the sound source suppressing means 13 permits the arrival notification from the arrival notification device 7 installed on the stop floor, and ends the process (S103).
  • control device 5 sends the arrival chime and the operation announcement at a predetermined normal volume from the arrival notification device 7 immediately before the car 6 stops at the stop floor, and the car 6 is sent to the user on the stop floor. Notify you that you will arrive soon.
  • the user detection means 12 to the sound source suppression means 13 Information indicating the presence of a user is input (Yes in S102).
  • the sound source suppression unit 13 prohibits the arrival notification from the arrival notification device 7 installed on the stop floor and ends the process (S104). That is, the control device 5 stops the arrival notification from the arrival notification device 7 that is normally performed, and the sound from the arrival notification device 7 is picked up by the microphone 1 when the user is speaking to the microphone 1. Don't break.
  • the sound is generated by the sound generated from the arrival notification apparatus 7 when the car 6 arrives at the landing. It is possible to reliably prevent erroneous recognition.
  • the elevator device having the above-described configuration, when the car 6 arrives at the landing, it is not necessary to invalidate the voice recognition function, that is, the call registration function by voice, and the convenience of the elevator may be impaired. Absent. Further, if the user is not detected by the human sensor 11 when the car 6 arrives at the landing, a predetermined notification is given from the arrival notification device 7, so that the notification function of the arrival notification device 7 is obstructed. There is no fear.
  • the notification from the arrival notification device 7 is stopped in order to prevent erroneous recognition of speech.
  • the sound source suppression means 13 detects that the user is detected by the human sensor 11 at the landing, rather than when the human sensor 11 does not detect the user.
  • the sound volume is reduced and a predetermined notification is made from the arrival notification device 7.
  • Such a configuration can be an effective means, for example, when the distance between the arrival notification device 7 and the microphone 1 is some distance away.
  • Embodiment 2 has a function of changing the notification time of the arrival notification device 7 when necessary. Specifically, when the car 6 arrives at the landing, the sound source suppression means 13 outputs an operation command to the control device 5 when the human sensor 11 at the landing detects the user, The notification from the arrival notification device 7 is delayed by a predetermined time compared to when the sensor 11 does not detect the user.
  • FIG. 3 is a flowchart showing the operation of the elevator apparatus according to the second embodiment of the present invention, and shows a specific processing flow of the sound source suppressing means 13 in the present embodiment.
  • the sound source suppression means 13 first determines whether or not the car 6 has been determined to stop at the landing based on the elevator state information obtained from the control device 5 (S201). If the stop of the car 6 has not been determined in S201, the sound source suppression unit 13 ends the process.
  • the sound source suppression means 13 next determines whether or not the human sensor 11 detects a user on the stop floor (S202). When the human sensor 11 on the stop floor does not detect the user in S202, the sound source suppression unit 13 permits the arrival notification from the arrival notification device 7 installed on the stop floor and ends the process. (S203). That is, the control device 5 sends the arrival chime and the operation announcement from the arrival notification device 7 at a predetermined normal volume and normal timing immediately before the car 6 stops at the stop floor, Notify that car 6 will arrive soon.
  • the sound source suppression unit 13 delays the arrival notification performed from the arrival notification device 7 on the stop floor from the normal timing, and performs processing. Is finished (S204). That is, after a predetermined delay time has elapsed from the normal timing, the control device 5 causes the arrival chime and the operation announcement to flow at a predetermined normal volume from the arrival notification device 7 on the stop floor, and the car 6 will soon be delivered to the user. Announce that you will arrive.
  • the same effects as those of the first embodiment can be obtained. That is, even if the user is performing voice input on the stop floor when the stop of the car 6 is determined, the user ends the voice input until the notification from the arrival notification device 7 is performed. Can be made. For this reason, it is possible to reliably prevent the erroneous recognition of the voice due to the sound generated from the arrival notification device 7 and the erroneous call being registered.
  • reporting apparatus 7 will not be impaired, and the convenience will not fall.
  • the volume at the time of notification may be further reduced from the normal volume.
  • Embodiment 3 FIG.
  • the sound source suppressing means 13 in the present embodiment has a function of temporarily changing the operation of the sound source device when necessary. Specifically, when the car 6 arrives at the hall, the sound source suppression means 13 outputs an operation command to the control device 5 when the hall sensor 11 at the hall detects the user, The operation of the sound source device is temporarily changed so that the sound volume generated from the sound source device is lower than when the sensor 11 does not detect the user.
  • FIG. 4 is a flowchart showing the operation of the elevator apparatus according to the third embodiment of the present invention, and shows a specific processing flow of the sound source suppressing means 13 in the present embodiment.
  • the sound source suppression means 13 first determines whether or not the car 6 has been determined to stop at the landing based on the elevator state information obtained from the control device 5 (S301). If the stop of the car 6 is not determined in S301, the sound source suppression unit 13 ends the process.
  • the sound source suppression means 13 next determines whether or not the human sensor 11 detects a user on the stop floor (S302).
  • the sound source suppression unit 13 permits the music or the like to flow from the BGM device 8 of the car 6 and ends the process (S303). That is, the control device 5 performs normal control on the BGM device 8 even when the car 6 stops on the stop floor, and continues to play music at a predetermined normal volume even when the door is opened on the stop floor, for example.
  • the sound source suppression unit 13 temporarily stops the operation of the BGM device 8 and ends the process (S304).
  • the control device 5 stops the BGM device 8 only for a predetermined period until the car 6 leaves the stop floor, and when the user is speaking to the microphone 1, the sound from the BGM device 8 is heard from the microphone. Don't get picked up by one.
  • the same effects as those of the first embodiment can be obtained. That is, when the car 6 arrives at the landing, it is possible to reliably prevent the erroneous recognition of the voice due to the sound generated from the BGM device 8 and the erroneous call being registered.
  • the case where only the BGM device 8 is installed in the car 6 has been specifically described.
  • the air conditioning device 9, the ventilation device 10, or a combination thereof is installed in the car 6 as the sound source device, the same processing as described above is performed on the installed sound source device. Can be implemented.
  • the sound source suppression means 13 reduces the generated sound volume when the human sensor 11 at the landing detects the user, for example, the volume of the BGM device 8 is reduced.
  • the air conditioner 9 and the ventilator 10 are operated at a low speed.
  • the sound source suppression unit 13 may perform the operation described in the first or second embodiment in addition to the above operation with respect to the sound source device. Therefore, the sound generated from both the landing side and the car 6 side when the car 6 arrives can be appropriately suppressed, and it is possible to reliably prevent erroneous recognition of voice.
  • the sound source suppression means 13 in this embodiment is a sound source suppression means shown in Embodiments 1 to 3 in which the timing conditions for changing the arrival notification device 7 and the sound source device to special operations are further limited. Equivalent to. Specifically, when the car 6 arrives at the landing, the sound source suppression means 13 detects the user by the human sensor 11 when the human sensor 11 at the landing detects the user. The operation of the arrival notification device 7 and the sound source device is changed from the normal operation to the special operation only when the predetermined time has not elapsed since the first time.
  • FIG. 5 is a flowchart showing the operation of the elevator apparatus according to the fourth embodiment of the present invention, and shows a specific processing flow of the sound source suppressing means 13 in the present embodiment.
  • the sound source suppression means 13 first determines whether or not the car 6 is determined to stop at the landing based on the elevator state information obtained from the control device 5 (S401). If the stop of the car 6 is not determined in S401, the sound source suppression unit 13 ends the process.
  • the sound source suppression means 13 next determines whether or not the human sensor 11 detects a user on the stop floor (S402). When the human sensor 11 on the stop floor does not detect the user in S402, the sound source suppression unit 13 permits the arrival notification from the arrival notification device 7 installed on the stop floor and ends the process. (S403). That is, the control device 5 causes the arrival chime and the operation announcement to flow from the arrival notification device 7 at a predetermined normal volume and normal timing immediately before the car 6 stops at the stop floor. Notify that car 6 will arrive soon.
  • the sound source suppression means 13 next determines the duration during which the user is detected by the stop floor human sensor 11 ( S404). Specifically, the sound source suppression unit 13 determines whether or not a predetermined reference time has elapsed since the human sensor 11 on the stop floor has detected the user. Here, if the elapsed time from the start of detection of the user exceeds the reference time, the sound source suppression means 13 permits the arrival notification from the arrival notification device 7 installed on the stop floor. Then, the process ends (S403).
  • the sound source suppression unit 13 notifies the arrival notification performed from the arrival notification device 7 on the stop floor at the normal timing.
  • the processing is terminated (S405). That is, after a predetermined delay time has elapsed from the normal timing, the control device 5 causes the arrival chime and the operation announcement to flow at a predetermined normal volume from the arrival notification device 7 on the stop floor, and the car 6 will soon be delivered to the user. Announce that you will arrive.
  • the notification from the arrival notification device 7 is delayed to cause erroneous recognition of the voice. Can be prevented. For example, if the user stays near the microphone 1 even after performing voice input, the notification from the arrival notification device 7 is performed at the normal timing. For this reason, the notification from the arrival notification device 7 can be performed at the normal timing as much as possible, and the convenience can be prevented from being lowered.
  • the elevator device according to the present invention can be applied to a device having a call registration function based on voice recognition technology.

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  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Abstract

La présente invention a trait à un dispositif d'ascenseur qui permet d'éviter les erreurs de reconnaissance vocale causées par le bruit émis par une cabine d'ascenseur lors de l'arrivée dans une zone de départ dans un dispositif d'ascenseur permettant de procéder à un enregistrement d'appel en utilisant la technologie de reconnaissance vocale. Ce dispositif d'ascenseur comprend : un microphone prévu dans la zone de départ ; un capteur permettant de détecter les occupants à l'intérieur d'une zone définie à proximité du microphone ; un moyen d'enregistrement d'appel qui enregistre un appel sur la base de signaux vocaux transmis au microphone ; et un dispositif de notification d'arrivée qui émet une notification sonore prescrite lorsque la cabine d'ascenseur arrive au niveau de la zone de départ. En outre, si le capteur détecte des occupants lorsque la cabine arrive au niveau de la zone de départ, le volume de la notification provenant du dispositif de notification d'arrivée est diminué par rapport au volume utilisé lorsque le capteur ne détecte pas d'occupant.
PCT/JP2010/055358 2010-03-26 2010-03-26 Dispositif d'ascenseur WO2011118021A1 (fr)

Priority Applications (5)

Application Number Priority Date Filing Date Title
CN201080065379.4A CN102791601B (zh) 2010-03-26 2010-03-26 电梯装置
KR1020127022718A KR101391007B1 (ko) 2010-03-26 2010-03-26 엘리베이터 장치
PCT/JP2010/055358 WO2011118021A1 (fr) 2010-03-26 2010-03-26 Dispositif d'ascenseur
EP10848414.8A EP2551227B1 (fr) 2010-03-26 2010-03-26 Dispositif d'ascenseur
JP2012506735A JP5534003B2 (ja) 2010-03-26 2010-03-26 エレベーター装置

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/JP2010/055358 WO2011118021A1 (fr) 2010-03-26 2010-03-26 Dispositif d'ascenseur

Publications (1)

Publication Number Publication Date
WO2011118021A1 true WO2011118021A1 (fr) 2011-09-29

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PCT/JP2010/055358 WO2011118021A1 (fr) 2010-03-26 2010-03-26 Dispositif d'ascenseur

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EP (1) EP2551227B1 (fr)
JP (1) JP5534003B2 (fr)
KR (1) KR101391007B1 (fr)
CN (1) CN102791601B (fr)
WO (1) WO2011118021A1 (fr)

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Publication number Priority date Publication date Assignee Title
JP2012193018A (ja) * 2011-03-16 2012-10-11 Mitsubishi Electric Corp エレベーター制御システム
JP2022007018A (ja) * 2020-06-25 2022-01-13 コニカミノルタ株式会社 音声設定システム、音声設定支援装置および音声設定支援プログラム

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JP6583567B2 (ja) * 2016-11-02 2019-10-02 三菱電機株式会社 エレベータシステム

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Publication number Priority date Publication date Assignee Title
JP2012193018A (ja) * 2011-03-16 2012-10-11 Mitsubishi Electric Corp エレベーター制御システム
JP2022007018A (ja) * 2020-06-25 2022-01-13 コニカミノルタ株式会社 音声設定システム、音声設定支援装置および音声設定支援プログラム

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CN102791601B (zh) 2015-06-17
JPWO2011118021A1 (ja) 2013-07-04
EP2551227A1 (fr) 2013-01-30
JP5534003B2 (ja) 2014-06-25
CN102791601A (zh) 2012-11-21
EP2551227B1 (fr) 2017-05-17
KR101391007B1 (ko) 2014-04-30
KR20120127629A (ko) 2012-11-22
EP2551227A4 (fr) 2015-12-23

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