WO2002093517A1 - Procede de vente de produits, systeme, son terminal, programme informatique, et support d'enregistrement - Google Patents

Procede de vente de produits, systeme, son terminal, programme informatique, et support d'enregistrement Download PDF

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Publication number
WO2002093517A1
WO2002093517A1 PCT/JP2002/004775 JP0204775W WO02093517A1 WO 2002093517 A1 WO2002093517 A1 WO 2002093517A1 JP 0204775 W JP0204775 W JP 0204775W WO 02093517 A1 WO02093517 A1 WO 02093517A1
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WO
WIPO (PCT)
Prior art keywords
customer
product
identification information
merchandise
purchase request
Prior art date
Application number
PCT/JP2002/004775
Other languages
English (en)
Japanese (ja)
Inventor
Tatsuhiko Sumi
Original Assignee
Tatsuhiko Sumi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tatsuhiko Sumi filed Critical Tatsuhiko Sumi
Priority to JP2002590114A priority Critical patent/JPWO2002093517A1/ja
Publication of WO2002093517A1 publication Critical patent/WO2002093517A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/12—Cash registers electronically operated

Definitions

  • the present invention relates to an efficient product sales system, and more specifically, to a product sales method and system for selling products to which individual product identification information such as a POS system identification code is individually assigned.
  • individual product identification information such as a POS system identification code is individually assigned.
  • the present invention relates to a computer program for realizing a central management device and a terminal device included in such a system with a general-purpose computer, and a recording medium on which the computer program is recorded.
  • the present invention has been made to solve the above problems. That is, according to the present invention, in a product selling method for selling a product individually provided with product identification information, a step of providing customer identification information for identifying an individual customer; Receiving the purchase request of the customer, storing the product identification information of the product requested by the received purchase request in the storage means, and storing the customer identification information of the customer who issued the received purchase request in the storage means. Collecting the product identification information for each customer identification information on a computer based on the product identification information and the customer identification information stored in the storage means; and And a step of accumulating products that each customer wants to take home for each customer.
  • the present invention provides a merchandise sales system for selling merchandise to which merchandise identification information is individually assigned, a customer identification means for identifying an individual customer, and a method for receiving a purchase request for a merchandise that the customer wants to take home.
  • Attachment means article identification information acquisition means for acquiring the article identification information of the article requested by the purchase request accepted by the acceptance means; and customer identification information of the customer who issued the purchase request accepted by the acceptance means.
  • a terminal device having customer identification information acquisition means for acquiring using the customer identification means; and a deposit product storage means for storing the product identification information and customer identification information acquired by the terminal device in association with each other; Product identification information for each customer identification information based on the information stored in the stored product storage means.
  • a central management device that aggregates the products, and a merchandise accumulation station in which the products that each customer wants to take home are aggregated for each customer based on the merchandise identification information that is aggregated by the central management device for each customer identification information. And features.
  • the present invention is directed to a terminal device for selling a product individually given product identification information to a customer individually given customer identification information.
  • the terminal device receives a purchase request for a product that the customer wants to take back.
  • Attaching means commodity identification information acquiring means for acquiring commodity identification information of a commodity requested by the purchase request accepted by the acceptance means; and customer identification information of a customer who has issued the purchase request accepted by the acceptance means.
  • take-out products are accompanied by a slip indicating the product storage means of the accumulation destination and the purchaser, etc. during a series of shopping, and the product accumulation provided in the store or facility according to this It is collected at the station for each customer, and after the purchase is completed, the settlement and delivery are performed collectively. For this reason, the price near the product accumulation station is There will be a dedicated place for payment and delivery of goods (hereinafter referred to as “payment profile”).
  • the checkout floor is equipped with a checkout counter, a dedicated terminal device for payment, and displays the customer's waiting area, broadcasting facilities that call out waiting customers, or identification numbers, etc.
  • An electronic bulletin board will be prepared to inform the middle customers about the preparation of the product.
  • the customer identification means records a number, a code, or a combination of both as a customer identification code.
  • an ID card in which the identification code is easily read mechanically or optically, such as a magnetic type or a bar code type, is prepared and brought to the customer.
  • customer identification information an IC card capable of recording various information in a rewritable manner in a rewritable manner, or a PDA having a communication function.
  • the telephone number of the mobile phone stored in the customer's mobile phone can be used as customer identification information, and the mobile phone can be used as customer identification means.
  • the central management device further includes a product information storage unit that stores information including a unit price, a volume, an outer size, and a weight of the product corresponding to the individual product information identification information.
  • a merchandise information totalizing means for totalizing the merchandise price for each customer based on the unit price of the merchandise stored in the merchandise information storing means and the quantity of the merchandise requested by the customer to purchase the merchandise;
  • product information totalizing means for totalizing the volume and / or weight of the product for each customer based on the information on the volume, outer size, and weight of the product stored in the product information storage means.
  • information on not only the price (unit price) but also the weight and volume in a standard wrapped state is applied to each product identification information for all products that can be collectively delivered.
  • the information is stored in the storage unit of the central management device in advance in association with the information.
  • the necessary product storage means is appropriately allocated without delay according to the total capacity of the products requested to be purchased. This will be possible.
  • the merchandise accumulation station is provided with individually identifiable information on the merchandise accommodating means.
  • a product storage means allocating means for allocating one of the product storage means identification information assigned to each of the product storage means to individual customer identification information; and customer identification information.
  • the size of the individual product storage means As for the size of the individual product storage means, a standard adult can hold both hands. The maximum volume V MAX that can be carried around is a good guide. However, not all customers will buy as much as they can take home. Here, consider the case where the frequency distribution of the total volume of takeaway products per customer per customer is as shown in the graph in Fig.1. Instead of reducing the size of the product storage means to a small capacity in the range of V50 to V90 that can accommodate take-out products of 50% to 90% on the graph shown in FIG. You may decide to increase it.
  • the commodity accommodating means allocating means of the central management device, wherein the total volume and Z or the total weight of the commodities counted by the commodity information totaling means for each customer identification information exceed a predetermined value.
  • the product accommodation unit identification information that is not assigned to other customer identification information at that time is newly assigned.
  • product storage means with different capacities and shapes are prepared. Depending on the amount of a single purchase request or the presence or absence of an elongated product such as an umbrella, golf club, etc. It is also possible to select and assign an appropriate product storage means from the available product storage means according to the number.
  • the second and third additional product storage means are newly allocated. For this reason, a series of identification codes are assigned to each product storage means, and a program for searching and managing these product storage means is installed in the central management unit. Depending on the total volume, shape, etc. of the product for which the purchase request was made, select an appropriate product storage means from the available Make sure that they can be assigned to crabs.
  • Take-away products for which purchase has been requested shall be accompanied by a slip stating the number of the product collection container to be accommodated, one point at a time or in units of one package, and the product storage designated by each sales floor as a product accumulation station. After receiving the settlement request from the customer who has completed shopping and collecting it, make sure that all of the requested products are available in the product storage means, and then settle the payment and pack it. Delivered to customer.
  • the present invention is a computer program for selling a product to which individual product identification information is individually provided, the procedure for causing a computer to provide customer identification information for identifying an individual customer; A procedure for accepting a purchase request for a product that the customer wishes to take home from the customer overnight, and storing in the computer the product identification information of the product requested in the received purchase request. Means for storing the customer identification information of the customer who has issued the purchase request received in the storage means in the storage means, and the product stored in the storage means for the computer.
  • the procedure for summarizing the product identification information for each customer identification information based on the identification information and the customer identification information, and for the computer, based on the product identification information aggregated for each customer identification information Instructing customers to accumulate products that they want to take home.
  • the present invention is a computer readable recording medium which records a computer program for selling a product to which product identification information is individually given, wherein the computer stores an individual customer.
  • Record a computer program that includes a procedure for collecting information and a procedure for instructing the computer to collect products that each customer wants to take home based on product identification information that has been aggregated by customer identification information. It is characterized by
  • the central management device or each terminal device of the present invention is installed by installing the computer program from the recording medium on the computer. Is achieved. BRIEF DESCRIPTION OF THE FIGURES
  • Figure 1 is a graph showing an example of the distribution of take-out merchandise for a single customer by number of people.
  • Figure 2 is a block diagram of the management system located in the store.
  • Figure 3 is a schematic diagram showing the configuration of the terminal device of the management system located at the sales floor.
  • Figure 4 is an evening chart showing an example of the usage status of the product box over time.
  • Fig. 5 is a conceptual diagram showing the process of one customer shopping with this sales system.
  • FIG. 6 is a flowchart showing an example of a procedure for accepting a purchase request for a product at a sales floor together with FIGS. 7 and 8.
  • FIG. 7 is a flowchart showing an example of a procedure for accepting a purchase request for a product at a sales floor, together with FIGS.
  • FIG. 8 is a flowchart showing an example of a procedure for accepting a purchase request for a product at a sales floor together with FIGS. 6 and 7.
  • FIG. 9 is a schematic diagram showing an example of a copy of a copy of a copy of a product for which a purchase request has been made at a certain sales floor.
  • FIG. 10 is a schematic diagram showing an example of the format of a purchase slip attached to a product.
  • Fig. 11 is a flow chart showing an example of the procedure for settlement and delivery of goods, along with Figs. 12 and 13.
  • FIG. 12 is a part of a flow chart showing an example of a procedure for settlement and delivery of goods, together with FIGS. 11 and 13.
  • Fig. 13 is a flow chart showing an example of the procedure for settlement and delivery of goods, along with Figs. 11 and 12.
  • Fig. 14 is a schematic diagram of a totaling list for settlement, which describes the breakdown of all products for which purchase requests have been made.
  • FIG. 15 is a schematic diagram showing the contents of a computer program recorded on a recording medium.
  • a merchandise code as merchandise identification information is assigned to each merchandise, as employed in a P0S system widely used in the distribution industry at present.
  • an ID card that records customer identification information that can identify these customers to each other at least during a series of purchases, to the customer who wishes to collectively deliver take-out products, Carry
  • Each customer has a customer identification code as customer identification information.
  • the merchandise identification code is magnetically or optically readable by the computer, and it is easiest to use the POS code.
  • the product is attached to the product (for example, printed on the outer box).
  • the product identification code is obtained by reading the P0S code on the bar code display, but individual products are placed at the sales floor in consideration of cases such as when there is no product itself at the sales floor or when the actual product cannot be placed. Keep a sample or pamphlet, and the customer can tell the “counter” staff the name of the product they want to buy, or the name or price of the product near the sample or pamphlet.
  • the “product strength” printed with the P0S code of the product with the rating and bar code is placed, and the customer brings the “product card” to the “counter” instead of the product itself. Even There.
  • a system that displays product image information on the monitor screen by the operation of the customer is prepared. When the customer selects the product on the monitor, the purchase request of the product is accepted, and the product identification code is received. May be obtained.
  • ID cards There are two types of ID cards: a “common-use card” for good customers and a “One Day Card” j, which is mainly intended for temporary use by customers. .
  • the former is intended to be used semi-permanently by customers whose address, name, etc. are known, as is the case with conventional preferential treatment cards of various department stores, etc., and has a point-based privilege. Or a credit function is added.
  • the latter is intended mainly for one-time or one-time use. It is only necessary to be able to identify the customer carrying it at least until a series of shopping is completed, and detailed personal information such as the customer's address and name is not necessarily required. For this reason, the same day ID card can be issued immediately by assigning an appropriate customer identification code to any applicant at any time. This customer identification code should be set so that at least the same code is not assigned to two or more customers at the same time.
  • a day-of-the-day card can be used for customers who have forgotten to bring their regular ID card. Can be.
  • a terminal device of a management system for receiving shopping by the batch delivery method using the ID card as described above is arranged.
  • FIG. 2 is a block diagram showing a configuration example of the entire management system used for implementing the system of the present invention.
  • the management system consists of at least one computer, a central management device 1, a storage device connected to it, a product information storage unit 11, a storage product storage unit 12, and a central management device. 1 and a plurality of terminal devices 2 each connected to a computer by a signal transmission path 3 such as a LAN line.
  • the terminal device 2 is further disposed at a terminal device 2-1 disposed at each sales floor, a terminal device 2-2 disposed at a warehouse, and at a place other than the sales floor in the store.
  • the terminal device 2-3 which has a slightly simplified function as compared with the terminal device, the terminal device 2-4, which is located at the product collection station, and the terminal device 2-5, which is located at the checkout counter. Including.
  • the central management device 1 and each terminal device 2 are both computers.
  • a computer program is installed in each of the recording media 100 such as a CD-ROM.
  • the computer program recorded on the recording medium 100 it functions as the system of the present invention.
  • the computer program of each terminal device 2 may be individually installed from the same recording medium as the recording medium 100, or may be installed collectively from the recording medium 100 to the central management device 1. It is also possible to install only the part required for each terminal device 2 in the installed computer program via the signal transmission path 3 for installation.
  • the product information storage unit 11 stores information on the product name, type, unit price, stock, etc. associated with the product code in the same manner as in the conventional P0S system. For example, information on whether or not a customer (generally an adult) can take it home, and information on data such as weight, volume, and external dimensions per product are also stored in advance.
  • the stored merchandise storage unit 12 stores the merchandise code requested by the customer and the merchandise code of the customer in association with each other. Accordingly, the central management device 1 can create a list in which the products desired to be purchased are aggregated for each customer based on the contents stored in the stored product storage unit 12. In addition to the same processing as the conventional POS system, the central management device 1 collects the total weight and total volume of take-out products for each customer at any time based on the contents stored in the product information storage unit 11. Is possible.
  • FIG. 3 is a schematic diagram showing a configuration example of the terminal device 2-1 disposed at the sales floor.
  • the terminal device 2-1 has a reader (ID card reader) 21 for customer identification information written on an ID card, a product code reader 22, a slip issuing printer 23, and an ID card. It is configured as a single computer system with an issuer 24, keyboard 25, monitor 26, and so on.
  • ID card reader for customer identification information written on an ID card
  • product code reader 22 for customer identification information written on an ID card
  • slip issuing printer 23 for customer identification information written on an ID card
  • ID card ID card reader
  • It is configured as a single computer system with an issuer 24, keyboard 25, monitor 26, and so on.
  • it is necessary to use a conventional cash payment method for customers who wish to deliver goods on the spot instead of collectively. It is desirable to have a configuration that also has a register function.
  • the contents of a series of shopping at the customer's store with the customer identification code set are sent to the central management device 1 of the management system one by one via the above-mentioned terminal device 2-1 installed at each sales floor. Entered and the total price of the take-out product (hereinafter, the price of the product includes taxes such as consumption tax) is tabulated by customer.
  • this management system as with the conventional POS system, not only can information on the product name, type, unit price, inventory, etc. be derived from the product code, but also the weight, volume, and outer dimensions of each product Such data is stored in the product information storage unit 11 in advance, so that the total weight, total volume, and the like of the takeaway products for each customer can be aggregated at any time.
  • Similar terminal devices are installed in stores, checkout floors, merchandise accumulation stations, etc. besides the sales floor in the store, and access to the central management device 1 is possible, but it will be installed Their specifications differ slightly depending on the location and application.
  • the terminal device 2-2 in the warehouse where customers do not normally enter, and the terminal device 2-4 located in the merchandise accumulation station have an ID card reader 21 and an ID card generator.
  • Line device 24 is omitted.
  • the ID card issuer 24 can be omitted.
  • Inquiry-only terminal device 2-3 equipped with only 25 and monitor 26 is installed in the store. Also, a terminal device equipped with only an ID card issuer 24 near the entrance of the store will be installed as a ticketing machine so that the ID card (same-day type) can be distributed uniformly to visitors. Good.
  • a product box as a storage means to accumulate products for which purchase requests were made for each customer, and a product collection stage job adjacent to the checkout floor to a fixed number determined based on the expected number of customers.
  • each of the product boxes will have 101, 102, 103, or AO1, A02, A03, B01, respectively. , ⁇ 0 2, ⁇ 0 3... etc. (If the product box has a total of 100 0, there are 50 items as an example. It is divided into 20 blocks, and a dedicated staff member and a terminal 2-4 of the management system are placed in each block and managed.
  • Figure 4 is a time chart showing an example of the operation of a product box over time.
  • the vertical axis represents the product box number
  • the horizontal axis represents time
  • G a, G b, G c, etc. represent the customers to whom the product box is assigned.
  • the central management unit 1 of the management system searches the appropriate product box for the next customer from the product box that has become available after delivery of the product, etc., and promptly adds a new product.
  • a program has been prepared so that it can be allocated for containment.
  • Which of the above methods should be used should be determined based on the expected shortage of product boxes based on the trends of the entire customer. For example, if the number of users has passed the peak even if there is no room in the product box at that time and payment is expected to proceed and a vacant product box is expected to appear, (1) Also, ⁇ The product box for batch delivery is full now, so please wait for a while as it is, if you are in a hurry, checkout on the spot would you please ask me to pick up the product? ", And let the customer choose.
  • product identification information product code
  • product identification information product code
  • product identification information for example, a product name may be used as it is, or a combination of a general name and a number (for example, “Tip No. 100”) may be used.
  • information other than the P0S code When information other than the P0S code is used as a product code, it may be used as it is until all processing is completed, or it may be input to the terminal device 2-1 at each sales floor. At the time of transmission to the central control device 1, or at the time of transmission to the central management device 1, the subsequent processing may be performed.
  • the product code of the product that the customer has requested to purchase is obtained. Specifically, since there was no actual product (or sample) on the sales floor A, the product code reader 22 from the product card 20 to the terminal device 2-1 changed the product code (P0S code). 1) is read (step SO). This product code is sent to the central control device 1.
  • the central management device 1 checks the stock of the product of the product code from the stored contents of the product information storage unit 11 (step S1), and inquires whether the customer wants to take it home (step S1). 2), and send the result to the terminal device 2-1 at sales floor A.
  • step S1 if there is a product in stock that customer G wants to purchase (YES in step S1) and it is a product that customer G wants to take home (YES in step S2), The clerk confirms whether or not he / she wants to collectively deliver to customer G (step S3) o
  • the attendant checks whether there is an ID card necessary for using the present invention system (or desires to possess it) (step S4). For example, the clerk says, "I don't have a customer card Is that right? By using this card, it is possible to collectively pay for items purchased in almost the entire building when returning home, and deliver them in a lump ... " Ask G's intention and the presence of a card.
  • step S 3 If the customer G wishes to deliver the goods on the spot (in step S 3) instead of the lump-sum delivery, the goods are delivered on the spot in exchange for the payment as before. If you wish to collectively deliver, but you have forgotten your regular service code or have not issued it, set a customer identification code, issue a same-day ID card on the spot, and complete a series of shopping and settlement. In the meantime, the customer G is issued as customer identification means (step S5).
  • Such an ID card can be issued by a dedicated terminal device at the entrance of the store or an ID card issuer 24 attached to the terminal device 2-1 arranged at each sales floor.
  • the central management unit 1 calculates the total capacity of these products by inputting from the terminal device 2-1.
  • Step S6 the necessary or appropriate product box BX for containing the product is not used (no customer identification code is assigned) from within the product box BX.
  • Search and assign step S8.
  • the product box BX of code No. 53 is assigned.
  • the product box BX (already allocated to the remaining capacity of code No. 53 for which the requested product can be further accommodated) Is determined by the central management device 1 based on the total volume of the calculated products.
  • Step S7 a new product box BX is allocated as needed (Step S 8).
  • step S9 A set of slips 3a and 4a (hereinafter referred to as "purchase slips" or simply as slips) are issued on the two sheets with the numbers etc. (step S9).
  • One slip 3a is for attaching to the product requested to be purchased, and the other slip 4a is for handing over to customer G as a copy of shopping.
  • An example of the format of the copy 4a is shown in the schematic diagram of FIG. 9, and an example of the format of the purchase slip 3a attached to the product is shown in the schematic diagram of FIG.
  • These slips 3a and 4a are printed out from a printer 23 attached to the terminal device 2-1.
  • the copy 4a of the copy to hand to customer G may be a summary of the take-out products that were requested to be purchased at that sales floor at that time.
  • one purchase slip 3a attached to the product is issued for each product in principle.
  • the slip 3a attached to the product may also include the contents of the slip 3a as shown in FIG.
  • the products requested to be purchased are assigned a serial number one by one (hereinafter referred to as the “application number” of the take-out product of the customer G).
  • the application number When multiple products are grouped in one package, such as the product of No. 3, this can be represented by one application number. Even when a plurality of products are packaged together as a single package, of course, a different application number is required for each product. No., and a purchase slip 3a may be issued for each product. However, in that case, multiple purchase slips 3a will be attached to one package.
  • step S10 the clerk carrying slip 3a went to the warehouse to search for the requested product ( In order to receive confirmation from the customer G (YES in step S12), the customer 5 sends the product 5 to the sales floor A (step S13).
  • the contents of the purchase request described in the slip 3a are sent online to the warehouse terminal device 2-2 via the central control device 1, and the slip printed out from the printer 23 is sent to the warehouse terminal device 2-2. It may be used (step S11).
  • step S14 just in case, the customer G is asked to confirm whether or not the purchased product 5 is as desired (step S14). If confirmed, the slip 3a is attached again to the product 5 and sent to the product box BX of the code No. 53 assigned according to the description (step S15).
  • step S7 the remaining capacity of the already allocated product box BX of code No. 53 is Then, it is confirmed whether or not the newly requested product can be further accommodated, and if necessary, a new product box BX is allocated (step S8).
  • the two take-out products 6 that were requested to be purchased at the sales floor B were mass-produced products, and the customer G did not need to check the actual products (NO in step S12), so the two products that were in stock in the warehouse No. 6 is not sent to the sales floor to check the actual item, but the slip 3b is attached one by one and The product is sent to the product box BX of No. 53 (step S15).
  • step S15 the product box BX of No. 53
  • a warning should be issued from the central management unit 1 of the management system via the terminal 2-1 at the sales floor during or immediately after the purchase information is input. .
  • the clerk asks customer G's intention, that is, whether to continue shopping.
  • the breakdown of the product that the customer has requested to purchase is included in the copy of the copy 4a to 4c, but if the copy of the previous purchase is unknown due to the loss of the copy, the ID card 4 is used.
  • the terminal device 2-1 or the inquiry terminal device 2-3 at the nearest sales floor the total price, the total weight of the product, the total volume, etc. can be determined immediately during a series of shopping. Information can be obtained. Even if the ID card 4 is lost, the ID card 4 can be easily reissued if there is a clue such as a copy of a copy.
  • a specific slip can be attached and stored in the product box BX, and a deposit certificate can be issued to the customer.
  • Step S31 An example of the procedure for settlement and delivery of goods will be described below with reference to the flowcharts in FIG. 5, FIG. 11, FIG. 12, and FIG.
  • Customer G first goes to checkout counter 9 on checkout floor F and informs the clerk that the shopping has been completed (step S31), and presents ID card 4 in response to a request from the clerk, and offers a checkout. (Step S32).
  • Requests for settlement can be accepted from any terminal device located in the hall. However, it takes at least a certain amount of time for the last product to be purchased to arrive at the product box BX. In order to give the customer G time to consider whether he / she has forgotten to purchase, the request for payment should be accepted here only at payment account 9 in principle.
  • step S33 a total list 8 of the products that the customer G has requested to purchase in the shopping series is created (step S33).
  • This total list 8 is presented to the customer G, and the customer G confirms the content (step S34).
  • the specific format of the summary list 8 is shown in the schematic diagram of Fig. 14, but it is almost the same format as the copy of the purchase slip shown in Fig. 9. It describes the complete breakdown of the products that you would like to collectively deliver in a series of purchases. If the customer G approves the contents of the aggregation list 8 (YES in step S34), the aggregation list 8 is sent to the merchandise accumulation stage for settlement and delivery of the product. It is sent (step S35).
  • the ID card 4 Can be inserted into the ID card reader 21 of the terminal device 2-5, and the terminal device 2-5 can be operated by itself to start the settlement.
  • the screen of the monitor 26 of the terminal device 2-5 displays, for example, "The product you are applying for is currently being prepared. When you are ready, The call number XXX will be displayed on the electronic bulletin board and the customer will be called. Please wait on the floor until that time.
  • the role of the staff here does not know how to operate terminal device 2-5 This is to provide guidance to the customer or deal with any problems that occur during the aggregation operation such as cancellation, change, or inconsistency with the order.
  • the stop 8 is sent online via the central control device 1 to the terminal device 2-4 of the product accumulation station (step S 35), and is printed out from the printer 23. However, if the checkout counter 9 is close to the product accumulation station, the staff may bring the aggregation list 8 to the product accumulation station.
  • step S36 the clerk checks the contents of the tabulation list 8 against the products accumulated in the specified product box BX (step S36). At this time, if all of the products for which the purchase request has been made have not yet arrived at the product box BX at that time, the staff in charge of the arriving products will be able to easily find out which products have not yet arrived.
  • the summary list with the application number etc. checked is posted on the product box BX in a position that is easy to see (step S37). Thereafter, each time a new product arrives, the carrier sees the application number, etc. and fills in the list (step S38).
  • step S24 When all of the products requested to be purchased are collected (YES in step S24), the products are collectively conveyed to the checkout counter 9 (step S40), and if necessary, the customer G The final confirmation of the actual product is received (Steps S41, S42).
  • step S43, S44 the packaging of the remaining take-out product is finished (step S45), the payment is settled (step S46), and the delivery of the product 10 is performed (step S47).
  • Steps S48, S50 Specifically, collective delivery products
  • Customer G who has offered to settle the payment, can be identified by the code number of the commodity box BX assigned at that time, for example, without using the customer identification code. If the sign or symbol is too long to be easily understood, the customer G's application number 1 is indicated by the arrow at the right end of the copy of the copy in Figure 9 or as shown at the bottom of the summary list. The number of the product box BX containing the product may be posted and called.
  • step S50 If there is no offer for reimbursement during the same day or if the payment is not completed due to payment not being made (N0 in step S50), special circumstances may apply. As long as there is no, the purchase request is canceled and the goods accumulated in the product box BX are returned to the original place. If the goods have not been received within the business hours of the day even though the payment has been made (NO in step S51), the goods are taken out from the product box BX and stored separately. In accordance with the regulations, a certain amount of storage fee, etc. will be collected and delivered at a later date. (As described above, in each case, the product box BX will be emptied by the certain date and newly used Therefore, the product box will not be closed every day because the product box cannot be picked up.
  • step S52 The series of shopping at this point ends once, and the allocation of the commodity box BX is released (step S52), and the empty commodity box BX can be allocated to the next customer during business hours.
  • Japan-type ID force one de 4 if the same code so that it does not assign a duplicate to other customers, with dilute 'Nozomu of the customer, for as it is the subsequent person It can be issued as ID card 4 of the above, but in this example, it is valid only on the day for the convenience of management, and in principle, it will be collected at the completion of settlement. However, if you immediately forget to buy, you can return to the sales floor and use the same card to restart a series of shopping from the beginning in the same way (NO in step S53).
  • ID card 4 Even after the ID card 4 is collected, if necessary, the customer G can shop again and again as long as the ID card 4 is issued. Delivery goods including gifts also vary in purchase quantity. It is hard to say that the use of a sales system having a product box such as the system of the present invention is suitable. However, with the use of ID card 4, it is possible to make a lump sum payment for the payment of the same price as with take-out goods. In this case, products ordered for delivery at each sales floor will be shipped after a delivery slip stating the destination has been affixed and that all payments have been made. For this reason, a column for describing the customer identification code is provided in the delivery slip, and this is used to check and confirm that the customer who made the purchase request has been paid, and then deliver it.
  • This procedure is not necessary if payment is completed and sent to delivery each time at each sales floor as usual, instead of batch payment.
  • payment for take-out products should be made in advance at each store in principle, and only the delivery of products should be performed at the end of a series of shopping. You can do that too.
  • the copy of the purchase slip given at each store also serves as a receipt for the paid product.
  • the regular ID card 4 has a special discount function such as a bonus point system, or a credit function if desired.In addition, if you order this product by presenting it, you will receive a delivery slip. It is possible to have advantages that the day-type ID card 4 does not have, such as the ability to issue paper with the address and name of the customer pre-printed in the sender field.
  • FIG. 15 is a schematic diagram showing the contents of the computer program recorded on the recording medium 100 shown in FIG. Here, we show the minimum computer program to realize this system.
  • This computer program is a computer program for selling products to which individual product identification information has been assigned, and at least causes the computer to provide customer identification information for identifying individual customers.
  • Storing the customer identification information of the selected customer in the storage means a step of summarizing the product identification information for each customer identification information according to the product identification information and the customer identification information stored in the storage means, A procedure for accumulating products that each customer wants to take home according to product identification information tabulated for each piece of information.
  • the merchandise selling method and system of the present invention For example, during a series of shopping, customers can freely browse and enjoy shopping inside and outside the store without having to carry the goods they have already purchased. Also, during business hours, customers will be able to settle their products at any convenient time and receive them for delivery.
  • the same-day ID card used in the present invention basically has nothing to do with the payment settlement function, so that there is no security problem such as loss or theft. Specifically, for example, if you try to find someone else's ID card and defraud the product, you will have to pay for the product, so there is no real harm.

Abstract

Dans des établissements commerciaux tels qu'un magasin de grande distribution comprenant une pluralité de salles de vente ou de centres d'achats où se trouvent une pluralité de magasins, un client peut payer en une seule fois tous les produits qu'il souhaite acheter, ce qui lui permet de faire ses achats de manière efficace. A la vente d'un produit auquel sont attribuées des informations d'identification de produit, des informations d'identification de client servant à identifier un client, sont attribuées. Un terminal (2) accepte une demande d'achat de produit émise par un client, et, par utilisation de la demande d'achat de produit acceptée, met en corrélation les informations d'identification de produit du produit demandé et les informations d'identification de client correspondant au client lorsqu'elles sont enregistrées dans un bloc de mémoire de produits de vérification (12). En fonction des informations d'identification de produit et des informations d'identification de client enregistrées dans le bloc de mémoire de produits de vérification (12), un dispositif central de gestion (1) totalise les informations d'identification de produit pour les informations d'identification de client d'un client respectif, et, en fonction des informations d'identification de produit totalisées pour les informations d'identification de client de chaque client, les produits devant être emporté par les clients sont totalisés pour chaque client.
PCT/JP2002/004775 2001-05-16 2002-05-16 Procede de vente de produits, systeme, son terminal, programme informatique, et support d'enregistrement WO2002093517A1 (fr)

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JP2008158704A (ja) * 2006-12-22 2008-07-10 Fujitsu Ltd 買物リスト作成プログラム、買物リスト作成装置、及び買物リスト作成方法
JP2017174103A (ja) * 2016-03-23 2017-09-28 日本電気株式会社 情報処理システム、代行端末、サーバ装置、情報処理方法、およびプログラム
JP2017174100A (ja) * 2016-03-23 2017-09-28 日本電気株式会社 情報処理システム、店舗端末、サーバ装置、代行端末、情報処理方法、およびプログラム
WO2019031367A1 (fr) * 2017-08-10 2019-02-14 株式会社リクルート Système de fourniture de données et procédé de fourniture de données
CN110880223A (zh) * 2018-09-06 2020-03-13 阿里巴巴集团控股有限公司 商品结算方法、服务器、电子设备、介质和终端

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JPH05324674A (ja) * 1992-03-18 1993-12-07 Omron Corp ショッピング施設
JPH07272126A (ja) * 1994-03-29 1995-10-20 Omron Corp 商品登録装置および取引処理システム
JPH0830847A (ja) * 1994-07-20 1996-02-02 Fujitsu General Ltd 全自動買物システム
JPH09120470A (ja) * 1995-10-25 1997-05-06 Omron Corp 商品登録システム

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Publication number Priority date Publication date Assignee Title
JPH05324674A (ja) * 1992-03-18 1993-12-07 Omron Corp ショッピング施設
JPH07272126A (ja) * 1994-03-29 1995-10-20 Omron Corp 商品登録装置および取引処理システム
JPH0830847A (ja) * 1994-07-20 1996-02-02 Fujitsu General Ltd 全自動買物システム
JPH09120470A (ja) * 1995-10-25 1997-05-06 Omron Corp 商品登録システム

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2008158704A (ja) * 2006-12-22 2008-07-10 Fujitsu Ltd 買物リスト作成プログラム、買物リスト作成装置、及び買物リスト作成方法
JP2017174103A (ja) * 2016-03-23 2017-09-28 日本電気株式会社 情報処理システム、代行端末、サーバ装置、情報処理方法、およびプログラム
JP2017174100A (ja) * 2016-03-23 2017-09-28 日本電気株式会社 情報処理システム、店舗端末、サーバ装置、代行端末、情報処理方法、およびプログラム
WO2019031367A1 (fr) * 2017-08-10 2019-02-14 株式会社リクルート Système de fourniture de données et procédé de fourniture de données
CN110998636A (zh) * 2017-08-10 2020-04-10 瑞可利有限公司 资料提供系统及资料提供方法
CN110880223A (zh) * 2018-09-06 2020-03-13 阿里巴巴集团控股有限公司 商品结算方法、服务器、电子设备、介质和终端

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