JPH042029B2 - - Google Patents
Info
- Publication number
- JPH042029B2 JPH042029B2 JP2285885A JP2285885A JPH042029B2 JP H042029 B2 JPH042029 B2 JP H042029B2 JP 2285885 A JP2285885 A JP 2285885A JP 2285885 A JP2285885 A JP 2285885A JP H042029 B2 JPH042029 B2 JP H042029B2
- Authority
- JP
- Japan
- Prior art keywords
- acd
- call
- designated
- memory
- incoming
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
- 230000015654 memory Effects 0.000 claims description 41
- 230000004044 response Effects 0.000 claims description 3
- 230000004308 accommodation Effects 0.000 description 5
- 238000010586 diagram Methods 0.000 description 4
- 230000005540 biological transmission Effects 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
Landscapes
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Sub-Exchange Stations And Push- Button Telephones (AREA)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP2285885A JPS61184035A (ja) | 1985-02-08 | 1985-02-08 | Acd機能付構内用自動交換機 |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP2285885A JPS61184035A (ja) | 1985-02-08 | 1985-02-08 | Acd機能付構内用自動交換機 |
Publications (2)
Publication Number | Publication Date |
---|---|
JPS61184035A JPS61184035A (ja) | 1986-08-16 |
JPH042029B2 true JPH042029B2 (es) | 1992-01-16 |
Family
ID=12094413
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP2285885A Granted JPS61184035A (ja) | 1985-02-08 | 1985-02-08 | Acd機能付構内用自動交換機 |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPS61184035A (es) |
Families Citing this family (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPH01137860A (ja) * | 1987-11-25 | 1989-05-30 | Nec Corp | 音声応答による自動着信呼分配方式 |
JP2800198B2 (ja) * | 1988-09-29 | 1998-09-21 | 日本電気株式会社 | 自動着信呼分配方式 |
GB2270233B (en) * | 1992-08-11 | 1996-05-22 | Rockwell International Corp | Telephone system with prioritized automatic call distribution |
GB2270234B (en) * | 1992-08-11 | 1996-04-24 | Rockwell International Corp | Telephone system with automatic call distributor |
-
1985
- 1985-02-08 JP JP2285885A patent/JPS61184035A/ja active Granted
Also Published As
Publication number | Publication date |
---|---|
JPS61184035A (ja) | 1986-08-16 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EXPY | Cancellation because of completion of term |