JPH042029B2 - - Google Patents

Info

Publication number
JPH042029B2
JPH042029B2 JP2285885A JP2285885A JPH042029B2 JP H042029 B2 JPH042029 B2 JP H042029B2 JP 2285885 A JP2285885 A JP 2285885A JP 2285885 A JP2285885 A JP 2285885A JP H042029 B2 JPH042029 B2 JP H042029B2
Authority
JP
Japan
Prior art keywords
acd
call
designated
memory
incoming
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired
Application number
JP2285885A
Other languages
English (en)
Japanese (ja)
Other versions
JPS61184035A (ja
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed filed Critical
Priority to JP2285885A priority Critical patent/JPS61184035A/ja
Publication of JPS61184035A publication Critical patent/JPS61184035A/ja
Publication of JPH042029B2 publication Critical patent/JPH042029B2/ja
Granted legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
JP2285885A 1985-02-08 1985-02-08 Acd機能付構内用自動交換機 Granted JPS61184035A (ja)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2285885A JPS61184035A (ja) 1985-02-08 1985-02-08 Acd機能付構内用自動交換機

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2285885A JPS61184035A (ja) 1985-02-08 1985-02-08 Acd機能付構内用自動交換機

Publications (2)

Publication Number Publication Date
JPS61184035A JPS61184035A (ja) 1986-08-16
JPH042029B2 true JPH042029B2 (es) 1992-01-16

Family

ID=12094413

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2285885A Granted JPS61184035A (ja) 1985-02-08 1985-02-08 Acd機能付構内用自動交換機

Country Status (1)

Country Link
JP (1) JPS61184035A (es)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH01137860A (ja) * 1987-11-25 1989-05-30 Nec Corp 音声応答による自動着信呼分配方式
JP2800198B2 (ja) * 1988-09-29 1998-09-21 日本電気株式会社 自動着信呼分配方式
GB2270233B (en) * 1992-08-11 1996-05-22 Rockwell International Corp Telephone system with prioritized automatic call distribution
GB2270234B (en) * 1992-08-11 1996-04-24 Rockwell International Corp Telephone system with automatic call distributor

Also Published As

Publication number Publication date
JPS61184035A (ja) 1986-08-16

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Legal Events

Date Code Title Description
EXPY Cancellation because of completion of term