JP5368804B2 - ローカル及び/又はリモートモニタリングによる受注システム及び方法 - Google Patents

ローカル及び/又はリモートモニタリングによる受注システム及び方法 Download PDF

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Publication number
JP5368804B2
JP5368804B2 JP2008554278A JP2008554278A JP5368804B2 JP 5368804 B2 JP5368804 B2 JP 5368804B2 JP 2008554278 A JP2008554278 A JP 2008554278A JP 2008554278 A JP2008554278 A JP 2008554278A JP 5368804 B2 JP5368804 B2 JP 5368804B2
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facility
order
ordering
local
remote
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JP2009526316A5 (enExample
JP2009526316A (ja
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スティーブン・ティ・アウィスズス
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3M Innovative Properties Co
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3M Innovative Properties Co
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Managing shopping lists, e.g. compiling or processing purchase lists
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0613Electronic shopping [e-shopping] using intermediate agents
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W76/00Connection management
    • H04W76/10Connection setup
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02Terminal devices
    • H04W88/06Terminal devices adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Human Resources & Organizations (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Cash Registers Or Receiving Machines (AREA)
  • Telephonic Communication Services (AREA)
JP2008554278A 2006-02-10 2007-02-01 ローカル及び/又はリモートモニタリングによる受注システム及び方法 Active JP5368804B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US11/276,050 US8271340B2 (en) 2006-02-10 2006-02-10 Order taking system and method with local and/or remote monitoring
US11/276,050 2006-02-10
PCT/US2007/002775 WO2007094975A2 (en) 2006-02-10 2007-02-01 Order taking system & method with local and/or remote monitoring

Publications (3)

Publication Number Publication Date
JP2009526316A JP2009526316A (ja) 2009-07-16
JP2009526316A5 JP2009526316A5 (enExample) 2010-04-02
JP5368804B2 true JP5368804B2 (ja) 2013-12-18

Family

ID=38371982

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2008554278A Active JP5368804B2 (ja) 2006-02-10 2007-02-01 ローカル及び/又はリモートモニタリングによる受注システム及び方法

Country Status (10)

Country Link
US (2) US8271340B2 (enExample)
EP (1) EP1982471A4 (enExample)
JP (1) JP5368804B2 (enExample)
KR (1) KR20080100186A (enExample)
CN (2) CN101379774A (enExample)
AU (1) AU2007215456A1 (enExample)
BR (1) BRPI0706985A2 (enExample)
CA (1) CA2641751C (enExample)
NZ (2) NZ570371A (enExample)
WO (1) WO2007094975A2 (enExample)

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US9390420B2 (en) 2008-12-19 2016-07-12 At&T Intellectual Property I, L.P. System and method for wireless ordering using speech recognition
US8311085B2 (en) 2009-04-14 2012-11-13 Clear-Com Llc Digital intercom network over DC-powered microphone cable
US9424602B2 (en) * 2011-11-30 2016-08-23 Panasonic Intellectual Property Management Co., Ltd. Order receiving system and order receiving method
US20130244685A1 (en) 2012-03-14 2013-09-19 Kelly L. Dempski System for providing extensible location-based services
US9639906B2 (en) * 2013-03-12 2017-05-02 Hm Electronics, Inc. System and method for wideband audio communication with a quick service restaurant drive-through intercom
WO2015002667A1 (en) * 2013-07-01 2015-01-08 Myq, Inc. A location regulated point-of-sale system and enhancements
US9668709B2 (en) 2014-04-11 2017-06-06 The Tapemark Company Barrier envelope for an imaging plate
US10007947B2 (en) 2015-04-16 2018-06-26 Accenture Global Services Limited Throttle-triggered suggestions
US10650437B2 (en) 2015-06-01 2020-05-12 Accenture Global Services Limited User interface generation for transacting goods
US9239987B1 (en) 2015-06-01 2016-01-19 Accenture Global Services Limited Trigger repeat order notifications
US20190108566A1 (en) * 2017-10-05 2019-04-11 Novo Labs, Inc. Contextual Restaurant Ordering System
KR102170949B1 (ko) 2018-07-13 2020-10-29 주식회사 스마트캐스트 커넥터형 주문공정 자동화 장치 및 이를 포함하는 주문공정 자동화 시스템
US11463491B2 (en) * 2020-05-27 2022-10-04 H.M. Electronics, Inc. Systems and methods for DC power and data communication over a single pair of wires, for a quick-service restaurant
US11594223B1 (en) * 2021-10-07 2023-02-28 Valyant AI, Inc. Outside ordering system
US12400279B2 (en) 2023-03-15 2025-08-26 Xenial, Inc. Drive through system including vision system and transaction system integration
US12381673B1 (en) 2023-07-31 2025-08-05 Xenial, Inc. Drive through audio communication system with multi-lane support
US12327230B1 (en) 2023-12-05 2025-06-10 Xenial, Inc. Drive through system with traffic management
CN119155385A (zh) * 2024-11-12 2024-12-17 深圳市昊一源科技有限公司 通话系统、通话主机、汽车餐厅点餐系统

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JP3130213B2 (ja) * 1994-10-11 2001-01-31 松下電器産業株式会社 ドライブスルー型ワイヤレスオーダー装置
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US6435406B1 (en) 1998-04-17 2002-08-20 Randolph M. Pentel Remote ordering device
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US7103392B2 (en) 2002-01-15 2006-09-05 3M Innovative Properties Company Wireless intercom system
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US20030225622A1 (en) * 2002-05-28 2003-12-04 Doan William T. Method and system for entering orders of customers
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Also Published As

Publication number Publication date
US20130080269A1 (en) 2013-03-28
CN101379774A (zh) 2009-03-04
NZ570371A (en) 2011-10-28
CN105825419A (zh) 2016-08-03
CA2641751A1 (en) 2007-08-23
WO2007094975A3 (en) 2007-09-20
AU2007215456A1 (en) 2007-08-23
CA2641751C (en) 2016-03-15
EP1982471A4 (en) 2011-05-25
US8271340B2 (en) 2012-09-18
WO2007094975A2 (en) 2007-08-23
KR20080100186A (ko) 2008-11-14
US20070208626A1 (en) 2007-09-06
NZ595259A (en) 2013-04-26
BRPI0706985A2 (pt) 2011-04-12
JP2009526316A (ja) 2009-07-16
EP1982471A2 (en) 2008-10-22

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