JP2001225926A - Delivery support system, sorting support system, and delivery method using electronic tag - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery support system, a sorting support system and a delivery method capable of improving working efficiency and preventing input errors. SOLUTION: The delivery support system comprises a cargo having a delivery slip including an embedded electronic tag written with an ID, a wearable computer having an electronic tag reader and a sorting guidance device, and a storing device for storing delivery information. The system sorts cargos to carriages for receiving the cargos according to a guidance of a sorting guidance device and to vehicles for loading the carriages, based on IDs stored on the electronic tags of the cargos read by the electronic tag reader, IDs stored on the electronic tags of the carriages, IDs stored on the electronic tags of the vehicles, and determination result from the delivery information stored on the storing device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a delivery support device and a sorting support device, and more particularly to a delivery support device and a sorting support device suitable for managing cargo.

[0002]

2. Description of the Related Art As a conventional device, NIKKEI COMMUNICA
TION 1992.8.2 on pages 109 to 114. This device is equipped with a DoPa compatible radio in a pickup and delivery vehicle, and notifies the operation management center of the latest data on the pickup and delivery status. At the time of collection and delivery, the collection / delivery worker carries a barcode reader, and reads the barcode on the slip attached to the package immediately after receiving the package or when it is determined that the package can be delivered. When returning to the pickup and delivery vehicle and returning the barcode reader to the holder super-tracker of the in-vehicle terminal, the slip number and information indicating the pickup and delivery status are automatically transmitted to the pickup and delivery management server. FIG. 3 describes that a computer in the United States collects the pickup / delivery status of each of the operation management center, the business office, and the airport, and transmits the pickup / delivery status to the customer in real time to provide services.

Japanese Patent Application Laid-Open No. H11-296581 discloses a device that stores cargo information, shipper information, and the like in an electronic tag, and performs automatic sorting and tracking of cargo.

[0004]

With the conventional apparatus, it is possible to grasp the pickup / delivery status of each operation control center, business office, and airport. No consideration is given to grasping the information on the loading status and the detailed information at the relay stage.

The apparatus described in Japanese Patent Application Laid-Open No. H11-296581 automatically sorts large items, and does not consider grasping detailed information on cargoes for small items. For this reason, it has been impossible to improve the work efficiency at the sorting station, grasp the detailed information on the loading status of the package, and grasp the detailed information on the relay stage.

A first object of the present invention is to provide a delivery support device, a sorting support device, and a delivery method capable of linking information of a package, a worker, a cart carrying a package, and the like.

A second object of the present invention is to provide a delivery support device, a sorting support device, and a delivery method capable of confirming worker information.

A third object of the present invention is to provide a delivery support device, a sorting support device, and a delivery method that can improve work efficiency and prevent sorting / loading errors.

A fourth object of the present invention is to provide a delivery support device and a sorting support device capable of checking a worker's erroneous actions occurring in a sorting operation or the like and obtaining more detailed information on the passage of packages. And a delivery method.

[0010]

In order to achieve the above object, a delivery support apparatus according to the present invention comprises: a cargo to which a delivery slip embedded with an electronic tag having an ID written therein is attached; an electronic tag reader; A wearable computer equipped with a device, and a storage device storing delivery information, wherein the wearable computer reads out the wearable computer from the ID stored in the electronic tag read by an electronic tag reader of the wearable computer and the delivery information stored in the storage device. The sorting guidance is determined by a computer, and the cargo is sorted based on the guidance from the sorting guidance device.

According to the guidance of the delivery management system determined from the ID read by the electronic tag reader and the delivery information stored in the storage device, the cargo is loaded on the delivery vehicle.

The ID stored in the electronic tag of the cargo read by the electronic tag reader of the wearable computer, the ID stored in the electronic tag of the bogie, the ID stored in the electronic tag of the vehicle, and the ID stored in the storage device. A truck for loading cargo in accordance with the guidance of the sorting guidance device based on the result determined from the received delivery information;
This sorts the cargo into vehicles loaded with bogies.

In the delivery method, the ID of the electronic tag of the slip label affixed to the cargo is read in a non-contact manner, and the read ID and the delivery information attached to the string are collated and judged by a sorting support system. The cargo is sorted according to the guidance of the sorting guidance device based on collation and judgment.

Further, the ID of the electronic tag of the slip label affixed to the cargo, the ID stored in the electronic tag of the trolley, and the ID stored in the electronic tag of the vehicle are read in a non-contact manner, and the read ID and the string are attached. The sorting information is collated and determined by the sorting support system, and according to the guidance of the sorting guidance device, the freight is sorted into a truck for loading cargo and a vehicle for loading the truck.

[0015] Further, the ID and the delivery information read by the electronic tag reader and the bar code reader at the pre-sorting stage are stored in the cargo management system, and control of the large sorting machine and guidance for small sorting are performed based on the ID and the delivery information. Is what you do.

Further, the delivery support device includes an ID written on an electronic tag of a delivery slip attached to the cargo, a delivery information linked to the ID, a worker ID, and a trolley ID, which are transferred via the network. , A cargo tracking system for storing actual information associated with any one of vehicle ID, collection date and time, sorting date and delivery date, and a delivery inquiry system installed at the shipper or consignee. According to the present invention, actual information is searched by the cargo tracking system based on an input from an input device, and is displayed on an output device of the delivery inquiry system.

A terminal for registering delivery information and a slip issuing machine connected to the terminal and printing a delivery slip embedded with an electronic tag are provided, and the slip issuing machine delivers the delivery information registered in the terminal. The delivery information is printed on a slip or written on an electronic tag, and the delivery information includes ping-pong information of a collection destination and an address position of a consignee.

A delivery receiving system for printing the ID and the delivery information on a slip label based on the ID and the input information and transmitting the ID and the collection request information to a collection management system via a network; An in-vehicle terminal system or a driver terminal system that receives the ID and the collection request information transmitted from the management system by wireless communication, and performs the collection by displaying the received collection request information in a voice or on a map on a screen. is there.

[0019]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described with reference to an example of a combined cargo transport service for transporting and delivering cargo of a sender from a sender to a receiver.

FIG. 1 is a conceptual diagram showing the functions of the mixed cargo transportation service and the overall flow thereof. In the consolidation freight transportation service, a consignor 10, a consolidation freight carrier 20, and a consignee 30 are involved, and in general, the consignor 10 passes through a multi-stage base of opening a store, departure terminal, arrival terminal, and arrival. Delivered to consignee 30. The shipper 10 corresponds to an individual, a company, etc. who entrusts the transportation of the cargo, and a store which accepts the transportation of the cargo. The consolidation freight forwarder 20 opens the store 10
2. Departure terminal 104, arrival terminal 106, arrival 108
Etc., and has a freight information management center 114, a pickup vehicle 100, a relay vehicle 112, and a delivery vehicle 110, and undertakes freight transportation requested by a plurality of consignees 10 and delivers to a plurality of consignees 30. . The consignee 30 is an individual, a company, or the like that receives the cargo.

Hereinafter, the overall flow of the mixed cargo transportation service will be described with reference to FIG. The sender 10 performs the collection request processing 1
At 20, a request is made to the consolidation freight carrier 20 to collect the cargo, and at delivery preparation processing 122, delivery preparation such as issuing invoices such as slips and labels and packing / packaging is performed. The consolidation freight carrier 20 accepts the collection request of the consignor 10 in the collection request reception processing 124, and in the collection instruction processing 126,
The collection instruction is performed to the collection vehicle 100 which is in charge of the location of the collection vehicle. The collection vehicle 100 goes around a plurality of consignees in the collection process 128 and collects the cargo to be transported by the corresponding consignor 10. The collected cargo is taken back to the store 102, and is unloaded from the collection vehicle 100 in the unloading process 132. In the collection result management 130, the cargo information such as the slip No. of the collected cargo and the date and time of collection is stored in the store 10
2 is stored when the cargo arrives or before the cargo arrives, and is managed as a collection result. After that, each collection vehicle 10
The cargo 0 is loaded on the relay vehicle 112 in a loading process 136 and transported to the next base. In-base cargo management processing 1
In 38, the cargo work date and time of the collection process 128, the unloading process 132, and the loading process 136 are also managed as cargo information in the base of the store 102.

Thereafter, the cargo is transported in the order of the departure terminal 104, the arrival terminal 106, and the store 108, and
Unloading process 132, loading process 1 at each base as in 2
36, intra-base cargo management processing 138 is performed. Sorting process 134 of the originating terminal 104 and the destination terminal 106
In the large sorting process 140, automatic large sorting is performed by a sorting machine such as a sorter, and in the small sorting process 142, small sorting is manually performed.

At arrival 108, cargo picking process 1
43, after performing the loading process 136 on the delivery vehicle 110, the delivery vehicle 110 performs
The cargo is delivered to the consignee 30 and the consignee 30 receives the cargo in the receipt process 148. The cargo information such as the slip No. of the cargo delivered by the delivery performance management 144 and the date and time of delivery is stored when the delivery vehicle 110 arrives at or before the arrival at the store 108 and is managed as the delivery performance.
In the intra-base cargo management process 138, the delivery process 146, the unloading process 132 at the store 108, and the picking process 14 are performed.
3. The cargo work date and time of the loading process 136 is also managed as cargo information in the base.

Cargo collection processing 128, delivery processing 146,
Unloading processing of each base from opening 102 to arrival 108 1
32, sorting processing 134, loading processing 136, picking processing 143, etc., the cargo passing information is consolidated in the freight information management center 114 as intra-base freight management processing 138, and managed as freight tracking information in the freight tracking processing 146. .

FIG. 2 shows the consignor 10, the vehicles of the consolidation freight carrier 20, the respective bases, and the freight information management center 1 shown in FIG.
FIG. 1 is a block diagram showing an overall configuration of a system for realizing various functions in a receiver 14 and a consignee 30. The system shown in FIG. 2 includes a delivery reception system 210, a delivery inquiry system 270, a collection vehicle 100 prepared at the store 102, a delivery vehicle 110 prepared at the arrival store 108, and a collection vehicle 100 installed at the consignor 10. Collection management system 215 or delivery management system 250
A driver terminal system 225 wirelessly connected to the in-vehicle terminal system 220, the pickup management system 215, or the delivery management system 250 possessed by the driver of the pickup vehicle 100 or the delivery vehicle 110. Collection management system 21 installed at the store opening 102
5. In-base cargo management system 24 installed at each base
0, an automatic sorting system 245 installed at the departure terminal 104 and the destination terminal 106, a sorting support system 2
30, the delivery management system 25 installed at the store 108
0, a picking support system 252, a delivery inquiry system 270 installed in the consignor 10 and the consignee 30, a network 235 connecting the systems in each base,
A cargo tracking system 260 installed in the cargo information management center 114, an inter-base network 255 connecting the intra-base cargo management system 240 and the cargo tracking system 260 at each base, a delivery reception system 210, a delivery inquiry system 270, and a collection management system 215 and delivery management system 2
50 and an external network 265 connecting the cargo tracking system 260.

The in-vehicle terminal system 220 and the driver terminal system 225 are connected to the pickup management system 215 wirelessly. The delivery receiving system 210 and the delivery inquiry system 270 of the consignee 10, the collection management system 215 of the store 102, the cargo tracking system 260, and the delivery inquiry system 270 are connected by the external network 265, and data is mutually transmitted and received. Departure store 102, Departure terminal 10
4. The intra-base cargo management systems 240 installed at the arrival terminal 106 and the arrival store 108 are mutually connected by an inter-base network 255, and mutually transmit and receive data. The collection management system 215 of the opening of the store 102, the intra-base cargo management system 240, and the picking support system 252 of the arrival 108, the delivery management system 250, and the intra-base cargo management system 240 are respectively the intra-base network 2.
35. Automatic sorting system 245 for sorting out terminal 104 and destination terminal 106, sorting support system 230, cargo management system 240 in the base
Are connected by the intra-base network 235.

The collection request, collection request reception, and collection instruction of the system configured as described above will be described in more detail.

FIG. 3 is a configuration diagram showing an example of the delivery reception system 210. The delivery reception system 210 is installed in companies such as manufacturers and wholesalers, retailers, etc., who continuously outsource the transportation of a certain quantity or more of cargo. Consolidated cargo carrier 2
It is also set up at a store such as a convenience store that has a contract with 0, and in this case, it is generally used by individuals. The delivery reception system 210 is used for inputting information necessary for freight transportation and automatically issuing a slip label attached to the freight when the consignor 10 consigns freight transportation, and is used for the processing device 300 and storage. The apparatus includes at least one of a device 310, an input device 320, an output device 330, a chit label issuing device 340 with an electronic tag reader / writer, and a chit label issuing device 350 with an electronic tag reader. The input device 320 includes a keyboard, a pointing device, a touch panel, and the like. The output device 330 includes a display, a printer, a touch panel, and the like.

The form label issuing machine 340 uses a form label 360 with a built-in read / write electronic tag, and the form label issuing apparatus 350 issues a form label with a form label 370 with a built-in read-only electronic tag. . The electronic tag is configured by an IC chip and an antenna, and reads and writes data by radio waves in a non-contact manner.

Slip label 3 with read / write type electronic tag
Reference numeral 60 denotes a slip label in which a small and thin electronic tag that can be read and written is embedded in paper. The read-only type electronic tag built-in chit label 370 is a chit label in which a unique ID is already written, and a small and thin electronic tag capable of reading the ID without contact is embedded in the paper.

The slip label issuing machine 340 adds a sender, an address, a first and last name, a designated delivery date and a delivery date of the consignee required for the cargo transportation inputted by the input device 320 to the read / write type electronic tag attached label label 360. Delivery information such as slip No. is printed as an ID for time zone designation and cargo management.
This is a device that writes the delivery information to the electronic tag in a non-contact manner. The chit label issuing machine 350 adds a consignor, consignee's address, first and last name, delivery designation date and delivery time zone designation required for the cargo transportation input by the input device 320 to the read-only type electronic tag built-in chit label 370. This is a device that prints delivery information such as a slip No. and reads an ID stored in an electronic tag embedded in the slip label. As will be described later, when the slip label issuing machine 350 is used, information similar to that of the read / write electronic tag is printed on the slip label as a two-dimensional barcode.

FIG. 18 is a flowchart showing a processing flow of the delivery receiving system 210 and the collection management system 215. FIG. 19 is a data configuration diagram of the delivery information 1900. When the consignor 10 consigns the transportation of a certain cargo, the input device 320 is operated to issue a slip label on which the delivery information 1900 is printed as shown in FIG. Deliver to carrier 20.

In order to issue a slip label, the sender uses the input device 320 of the delivery reception system 210 to specify the sender, the address and the first and last names of the recipient, the designated delivery date and delivery time zone, etc., required for the cargo transportation. The delivery information 1900 is input. As shown in FIG. 19, the delivery information 1900 is mainly composed of consignor information 1902 on the consignor, consignee information 1904 on the consignee, and freight information 190 of the consigned cargo.
6. Collection destination information 1908 regarding the collection destination of the cargo.

The shipper information 1902 includes a shipper number 1910 and an address 19 of the shipper given by the consolidation freight carrier 20 in order to identify the shipper 10 who continuously requests the transportation of the cargo.
12, a first or last name or name 1914, a telephone number 1916, and an address code 1918 for expressing a part of the address of the shipper by numbers. The sender's address code 1918 may be a postal code, a 5-digit address code representing a prefecture, a city, a municipal or the like established by JIS, or a code uniquely established by the consolidation freight carrier 20.

The consignee information 1904 includes the address 1 of the consignee.
922, first name or last name 1924, telephone number 1926, address code 192 which expresses a part of the address of the consignee by numeral
8, a store arrival code 1930 indicating a business office where the address of the consignee is the delivery area, and a latitude 1932 and a longitude 1934 automatically calculated from the consignee's address code 1928 are included.

The cargo information 1906 includes a product name 1936 of the cargo requested to be picked up, a flight number 1938 determined according to the characteristics of the cargo such as general / refrigerated / refrigerated, a size 1940 representing the size and weight of the cargo, and a specific delivery name of the cargo. A delivery date designation 1942 indicating the date and time, a time zone designation 1944 designating a delivery time zone to the consignee, a cautionary note 1946 designating cautions in handling cargo, a billing category 1948 indicating a payment method such as payment / payment, Slip No. 1950 indicating the ID of the slip label affixed to the cargo, electronic tag ID 1952 indicating the ID of the electronic tag contained in the slip label, reception date and time 19 indicating the date and time when the delivery information was input to the delivery reception system 210
54 are included.

The collection destination information 1908 includes a desired collection date and time 1956 that specifies the date and time of collection, an address 1958 of the collection destination,
First name or last name 1960, telephone number 1962, address code 1964 that expresses a part of the address of the collection destination by a number, and a business office where the collection destination address is a delivery area, that is, a business office that is a collection area. A store code 1966 and a latitude 1968 and a longitude 1970 automatically calculated from the collection and delivery address code 1964 are included.

The input operation of the delivery information 1900 is performed by the input device 320 by displaying a data table as shown in FIG. 19 on the display screen of the output device 330. Delivery information
1900, when input from the input device 320, the storage device 31
0 are sequentially stored. The input of the sender information 1902 is performed in the case of the sender who continuously uses the consolidation cargo transportation service.
The sender information entered in the past is registered in the storage device 310 as data, and a search is performed by using the shipper code 1910, the sender's first name or last name 1914, the telephone number 1916, and the like as keys.
It is also possible to perform an input operation. FIG. 20 is a data configuration diagram of the address master. When newly registering the sender information, the address 2010 of the address master in FIG.
11, municipalities 2012, Oaza town name 2013, chome 20
The input of the address code 1918 and the store opening code 1956 can be automated by hierarchically displaying them on the output device 330 in the order of 14 and selecting the corresponding address from the candidates (step 1210).

In the case of a consignor who continuously uses the consolidation freight service, the consignee information 1904 is entered by registering the consignee information entered in the past in the storage device 310 and storing the consignee's first name or last name. Name 1914, Phone Number 1916
It is also possible to perform an input operation by searching using such as a key. In addition, when a new consignee is registered, the address code 1928, the store arrival code 1930, the latitude 1932, and the longitude 1934 can be automatically input by using the same method as the registration of the sender information 1904. (Step 1220).

When the input of the sender information and the receiver information is completed, the cargo information 1906 of the cargo entrusted to the transportation is input and stored in the storage device 310. In the cargo information, the flight number 1938, size 1940, time zone designation 1944, precautions 1946, and billing category 1948 are pre-loaded according to the characteristics of the cargo to be consigned and the conditions desired by the shipper for transportation. It is entered by the sender selecting from the items established by the freight carrier. Article name 1936
Is registered by selecting from product name candidates established by the consolidation cargo carrier in advance, or by inputting a character string. Slip No.19
Regarding 50, from the group of slips No. assigned to each delivery reception system 210 by the consolidation freight carrier in advance, the No. assigned by the delivery reception system 210 for each slip label is stored in the storage device 310 at the same time when the slip label is issued. Registered in. Usually, serial numbers are assigned in the order in which the slip labels are issued. Reception date and time 1
Reference numeral 954 denotes the delivery date designation and the desired date of collection from the current date and time of the delivery reception system 210.
Input by selecting from the calendar of 10
(Step 1230). As for the collection destination information 1908, information on the collection destination determined by the installation location of the delivery reception system 210 is registered in advance. Desired pickup date and time 1956 in the collection destination information 1908 is inputted by selecting the sender 10 from the calendar of the delivery reception system 210.

When the entry of the cargo information 1906 is completed, a slip label attached to the cargo is issued (step 1).
240).

In the case of a chit label with a built-in read / write type electronic tag, the issuance processing of the chit label is performed in step 1210,
In the delivery information 1900 registered in 1220 and 1230, items such as the sender's first and last names, the consignee's address and first and last names, and precautions on the consolidation freight transportation service that are required to be read by the person are printed by the slip label issuing machine 340. (Step 1242).
Next, the delivery information 1900 registered in steps 1210, 1220, and 1230 is written to the electronic tag by the slip label issuing machine 340 with the electronic tag writer (step 1244). In this case, information such as the address code of the consignee, the slip No., and the time zone specification are automatically stored in the electronic tag data by the system such as terminals and equipment in performing the consolidation cargo transport service. Is information necessary for reading and determining the information.

On the other hand, in the case of the read-only type electronic tag built-in chit label 370, the electronic tag I of the chit label to be printed is used.
D is first read by the slip label issuing machine 350 (step 1).
246). The read electronic tag ID is registered in the storage device 310 as the electronic tag ID 1952 in the delivery information 1900 (step 1248). Next, step 1210,1
In the delivery information 1900 registered in 220 and 1230, items that must be read by a person, such as the sender's first and last names, the consignee's address and first and last names, and precautions, are printed by the slip label issuing machine 350 on the consolidation freight transportation service. (Step 125
0). Further, the delivery information 1900 including the electronic tag ID is printed on this slip label using a barcode symbol capable of holding a large amount of information such as a two-dimensional barcode (step 1252). Although the cargo walks around each base, the two-dimensional barcode is read during the unloading work 132 at each base, and the delivery information 1 linked to the electronic tag ID is read.
900 can be taken into the intra-base cargo management system 240.

As described above, by taking the delivery information 1900 linked with the electronic tag ID into the intra-base cargo management system 240 at the unloading operation stage, the bases not connected to the base-to-base network 255 and the base-to-base network 255 In the event that a failure occurs, the cargo and delivery information can be synchronized within each site, so that automatic sorting is possible even when using a read-only electronic tag built-in slip label. The delivery information 1 linked to the electronic tag ID
If 900 is transferred to each corresponding site using the inter-site network 255, the printing of the two-dimensional barcode in step 1252 is not necessarily required.

Also, since the delivery information which can determine the collection destination and the position of the consignee by pinpoints such as latitude and longitude is recorded in the read / write type electronic tag built-in slip label or the two-dimensional bar code, the map is recorded. By collating the information with the information, a collection / delivery plan such as a collection / delivery or delivery order and a delivery plan can be made.

Next, it is determined whether or not the registration has been completed (step 1260), and steps 1210, 1220, 1230, and 124 are performed until the registration of the number of cargoes to be consigned is completed.
Repeat 0. When registration for the number of cargoes to be consigned is completed, a slip label corresponding to the cargo is attached, and a collection request is made to the consolidation cargo transporter 20 (step 1270). This collection request is sent to the storage device 31 of the delivery reception system 210.
This is performed by transmitting the delivery information 1900 stored in “0” to the collection management system 215 via the external network 260. Here, the collection management system 215
Is not necessarily the delivery information 190 described above.
It is not necessary to be all items of 0, and the collection information 1908 required for requesting the collection and the size 1 required for sales accounting
940, a slip No. 1950, a store arrival code 1930, and the like.

Next, collection and collection result management will be described. FIG. 4 is a configuration diagram illustrating an example of the collection management system 215. The collection management system 215 performs the collection request reception processing 1
24, used in the collection instruction processing 126, the processing device 40
0, storage device 410, input device 420, output device 43
0, a wireless communication device 440. Processing device 400
Are connected to the external network 260. The input device 420 and the output device 430 have the same functions as the input device 320 and the output device 330 of the delivery reception system 210, respectively. The wireless communication device 440 performs the pickup instruction processing 12
6, used in the pickup process 128, the in-vehicle terminal system 22
0 or wireless communication with the driver terminal system 225.

FIG. 5 is a block diagram showing an example of the on-board terminal system 220. The in-vehicle terminal system 220 is used for the collection instruction processing 126 and the collection processing 128, and the processing device 50
0, storage device 510, input device 520, output device 53
0, a wireless communication device 540, and an audio output device 550. The input device 520 and the output device 530 are the input device 320 and the output device 33 of the delivery reception system 210, respectively.
It has the same function as 0. The wireless communication device 540 is used for receiving / transferring the delivery information in the collection instruction processing 126 and transmitting the actual result of the collection 128, and performs wireless communication with the collection management system 215 and the driver terminal system 225. Audio output device 55
0 announces the addition of a pickup request by voice.

FIG. 6 is a configuration diagram showing an example of the driver terminal system 225. The driver terminal system 225 includes:
Used in the collection instruction processing 126 and the collection processing 128, the processing device 600, the storage device 610, the input device 620, the output device 630, the wireless communication device 640, and the electronic tag reader 65
0, a barcode reader 660, and an audio output device 670. The input device 620 and the output device 630 have the same functions as the input device 320 and the output device 330 of the delivery reception system 210, respectively. The wireless communication device 640
It is used for receiving the delivery information of the collection instruction 126 and transmitting the actual result of the collection 128, and performs wireless communication with the collection management system 215 and the on-board terminal system 220. The voice output device 670 announces the addition of the pickup request by voice.

The collection management system 215 receives the delivery information 1900 from the delivery reception system 210, stores it in the storage device 410 as the collection request information including the received time, and accepts the collection request (step 1275). Based on the received collection request information, that is, the collection information 1908 in the delivery information 1900, the collection clerk, the collection vehicle 100, and the in-vehicle terminal system 22 which are in charge of the area in that time zone.
0, the driver terminal system 225 is determined. Determined on-board terminal system 220, driver terminal system 22
5, the delivery information 1900 is transmitted as the corresponding collection request information using the wireless communication device 440 (step 1280).
The data transmission to the driver terminal system 225 is as follows.
The flow may be transferred from the collection management system 215 via the in-vehicle terminal system 220.

The collection vehicle 100 may also serve as the delivery vehicle 110, and the collection worker may not only specialize in collection but also serve as a delivery worker. In-vehicle terminal system
Upon receiving the delivery information 1900 including the pickup request information, the 220 gives an announcement to the pickup / delivery operator in the form of a voice message on the screen to the effect that the pickup request has been added. In addition, by storing the map information of the area in charge of the collection staff in the storage device 510 in advance, a map can be displayed on the output device 530 and the position of the added collection destination can be plotted. . The collection worker analyzes the information manually or with the processing device 500 based on the delivery instruction on the day, the collection instruction, and the newly added collection destination information by radio, and the order in which the collection / delivery vehicle 100 stops at the collection destination and the delivery destination. , Calculate the scheduled time. Based on the calculated data, the output device 53
For example, displaying the route of the point to stop on the map of 0,
Provide route guidance. As a result, the collection / delivery worker can stop at the collection / delivery destination efficiently and without fail to perform the collection / delivery work. Further, even if there is a new addition, collection / delivery omission can be prevented.

If a pickup request is newly added while the pickup / delivery worker is working away from the vehicle, a message is displayed on the output device 630 of the driver terminal 225. An announcement is made by voice that the pickup request has been added. Since the announcement is made at the driver terminal 225, the collection request information is reliably transmitted to the collection / delivery worker in real time without returning to the vehicle each time. As a result, even when a plurality of bases in the building are continuously collected and delivered, or even when it is not possible to return to the vehicle, it is possible to continuously visit the added collection destination. In the case where the collection destination is a dealer, the company has regularly visited dealers regardless of the presence or absence of freight to be consigned, and collected cargo if there was any cargo. Then, it is possible to receive the delivery information 1900 to the driver terminal 225 and perform an operation of carrying out collection.
It is possible to perform a collection operation without losing the collection, thereby improving the efficiency of the collection operation.

When the collection worker arrives at the collection destination, he performs a collection operation 128. The collection worker reads the electronic tag ID of the slip label 360 or the slip label 370 attached to the cargo using the electronic tag reader 650 of the driver terminal 225. The necessary information is extracted from the delivery information 1900 including the collection request information received by the driver terminal 225 and displayed on the output device 225. If the collection destination is a company that has installed the delivery reception system 210, the collection operator measures the weight and dimensions of the cargo, and inputs the size 1940 to the input device 62.
Input from 0. As a result, the size 1940, the departure code 1966, the arrival code 1930, and the flight number 1938 are determined, the fare is automatically calculated by the processing device 600, and the freight is requested to the shipper.

In the above-described collection results, reading of the electronic tag ID by the electronic tag reader 650 has been described as an example.
It can be replaced with the reading of the slip No. by the barcode reader 660. In this case, the cargo for which the slip No. has been read by the barcode reader 660 is the delivery information 19.
00, driver terminal ID, collection worker ID, collection vehicle I
D, collection date and time are stored in the storage device 610 as collection result data linked to the collection date and time. This collection result data is also used as sales accounting data. This collection performance is when the collection worker returns to the store or in the vehicle,
The data is collectively transferred to the collection management system 215. Further, it is also possible to transmit data in real time from the sender 10 using the wireless communication device 440.

Next, unloading and loading at the opening of the store will be described. When the collection vehicles 100 loaded with cargo arrive at the store, the cargo is unloaded from each collection vehicle 100, and the cargo is collectively loaded on the relay vehicle 112. At the opening of the store, the same mobile terminal as the driver terminal system 225 is prepared, and the terminal is used to unload and collect the cargo results. In the driver terminal system 225, the IDs of the unloading and loading workers are registered in advance using the input device 620, and by reading the electronic tag ID of the slip label attached to the cargo with the electronic tag reader 650, The unloading and loading results such as the electronic tag ID, the worker ID, and the current time are stored in the storage device 610 and managed.
This enables more detailed work result management such as who unloaded and loaded which cargo.
Note that the operation of reading the electronic tag ID by the electronic tag reader 650 may be replaced with the reading of the slip No. by the barcode reader 660.

Next, the large sorting and the small sorting at the terminal will be described in more detail.

FIG. 14 is a configuration diagram showing an example of the automatic sorting system 245. The automatic sorting system 245 is used for the large sorting process 140 in the sorting process 134, and includes the processing device 1400, the storage device 1410, and the output device 1
420, a fixed electronic tag reader 1430, a fixed two-dimensional barcode reader 1440, and a sorter 1450. The processing device 1300 is connected to the intra-base network 235. The output device 1330 includes the delivery reception system 2
It has the same function as the ten output devices 330. The fixed electronic tag reader 1430 is a device that is installed in an arch shape on a conveyor, and is a device that reads information of an electronic tag of a slip label in a non-contact manner. Fixed two-dimensional barcode reader 14
Reference numeral 40 denotes a device that reads delivery information printed on a slip label with a two-dimensional barcode.

One automatic sorting system 245 has at least one of a fixed electronic tag reader 1430 and a fixed two-dimensional barcode reader 1440. The fixed electronic tag reader 1430 is used to read the read / write type electronic tag built-in chit label 360 and the read-only electronic tag built-in chit label 370. In the case of the read-only type electronic tag built-in chit label 370, the delivery information 1900 linked to the electronic tag ID is transmitted to the terminal 1 in advance via the network 255 between bases.
04, it must be transferred to the destination terminal 106.

Fixed two-dimensional bar code reader 1440
Is used together with the read-only type electronic tag built-in slip label 370, and is used when the delivery information is taken in and the automatic sorting is performed automatically without using the network 255 between bases. By reading the two-dimensional barcode, sorting can be performed, and the delivery information 1900 associated with the electronic tag ID can be captured. Therefore, even if the delivery information 1900 is not transmitted via the network 255 between bases, the delivery information 1900 can be obtained inside the bases of the originating terminal 104 and the destination terminal 106 by reading the electronic tag. The delivery information 1900 of the cargo to be shipped can be referred to.

The sorting support system 230 has two methods, a method A shown in FIG. 7 and a method B shown in FIG. FIG.
Method A is mainly used for the read / write type electronic tag built-in chit label 360, but can also be applied to the read-only type electronic tag built-in chit label 370. In these, sorting support is performed using a wearable computer. 8 is mainly used in the case of the chit label 370 with a built-in read-only electronic tag.

FIG. 7 shows a sorting support system 23 of the method A.
It is a lineblock diagram showing an example of 0. 9 and 10 show scheme A
1 is a perspective view of a sorting support system of FIG. The sorting support system 230 is used for the sorting process 134 and the loading process 136, and includes a processing device 700, a storage device 710, an input device 720, an output device 730, an audio output device 740, an electronic tag reader 750, and a wireless communication device 760. You. In the case of the sorting process 134 and the loading process 136, since the worker performs the work while freely moving, the sorting support system 230 needs to be mounted on the body of the worker. Therefore, each part of the sorting support device 230 such as the processing device 700 and the storage device 710 is subjected to vibration proof processing, and an integrated wearable computer is used. Audio output device 7
Reference numeral 40 denotes a shape of an earphone worn on the ear of the worker, and provides voice guidance of sorting / loading work support information. This voice guidance is sent to the processing device 70
Alternatively, a form in which sound is generated from a speaker unit built in the unit 0 may be employed.

The electronic tag reader 750 has a sensor for sensing electromagnetic induction attached to the operator's chest or the like as shown in FIG. 9, or a small touch-type sensor embedded in a finger or palm of a glove as shown in FIG. This is a device for reading information written in the electronic tag by bringing the sensor unit close to or slightly touching the electronic tag. The wireless communication device 760 is connected to the intra-base network 235, is used for transmitting the results of the sorting process 134 and the loading process 136, and performs radio communication with the intra-base freight management system 240. Slip label 370 with built-in read-only electronic tag
When the wireless communication device 760 is used, the wireless communication device 760 is also used for receiving the delivery information 1900 associated with the electronic tag ID, and performs wireless communication with the collection management system 215.

FIG. 8 shows a sorting support system 23 of the method B.
It is a lineblock diagram showing an example of 0. FIG. 11 and FIG. 12 are perspective views of the system B for sorting support. The sorting support system 230 includes a sorting process 134 and a loading process 1
36, and is mainly used for the electronic tag ID recognition device 81.
0, sorting processing device 840, sorting guidance device 830
It consists of.

The electronic tag ID recognizing device 810 and the sorting guidance device 830 are mounted on the body of an operator who performs sorting and loading, and the sorting device 840 is installed near a work place. As the electronic tag ID recognizing device 810 and the sorting guidance device 830, a wearable computer that has been subjected to vibration proof processing as in the method A is used. The electronic tag ID recognition device 810 includes a processing device 812 and an input device 8
14, an output device 816, a wireless communication device 818, and an electronic tag reader 820. Sorting processing device 840 includes:
Wireless communication device 842, processing device 844, storage device 84
6, an input device 848 and an output device 850. The sorting guidance device 830 includes a processing device 832, a wireless communication device 834, and an audio output device 836.

The sorting support system 230 of the method B is mainly used for the chit label 370 with a built-in read-only electronic tag, and the electronic tag ID read by the electronic tag recognition device 810 is sorted via the wireless communication device 818. The data is transmitted to the processing device 840. The sorting device 840 refers to the delivery information based on the received electronic ID tag, and performs voice guidance or the like by making a determination based on the delivery information.
The sorting device 840 includes a plurality of electronic tag recognition devices 81.
0, it is possible to communicate wirelessly with the sorting guidance device 830 and to execute the processing of each device in parallel.
In addition, the sorting guidance device 830 has the same function as the audio output device of the system A for sorting support.

The electronic tag reader 820 has a sensor unit for detecting electromagnetic induction attached to the operator's chest or the like as shown in FIG. 11, or a small touch-type sensor embedded in a finger or palm of a glove as shown in FIG. This is a device for reading information written in the electronic tag by bringing the sensor unit close to or slightly touching the electronic tag. The wireless communication devices 818, 834, and 842 connect the electronic tag ID recognition device 810, the sorting processing device 840, and the sorting guidance device 830.

Large sorting at terminals such as a departure terminal and a destination terminal is performed as follows. Relay vehicle 1
When the vehicle 12 arrives at the terminal, the cargo is unloaded from the relay vehicle 112, and the destination is sorted by area where a plurality of arrival terminals are combined or by unit where a plurality of arrivals are combined. The large sorting process is performed by the automatic sorting system 24.
5 is used. The storage device 1410 previously receives and stores delivery information 1900 via the inter-base network 255 and the intra-base network 235. A sorting master table in which a store code is assigned to each sorting port No. of the sorter 1450 is prepared in advance, and the storage device 141 is prepared.
0 is stored. The cargo moves on the conveyor, and the fixed electronic tag reader 1430 sends the electronic tag ID of the slip label.
Is read in a non-contact manner, a corresponding arrival code is searched for with reference to the delivery information 1900 described above. Based on this store arrival code, the sorting master table is referred to and the sorting port No. is determined. The sorting port No. is transferred to the sorter 1450 as sorting control information, and the cargo is sorted for each sorting port. In the case where the slip is the read / write type electronic tag built-in slip label 360, the arrival code can be stored in the electronic tag main body, so the delivery information 190 of the storage device is used.
Sorting can be performed without referring to 0.

The fixed type two-dimensional bar code reader 1440 reads the two-dimensional bar code printed on the slip label, thereby receiving the delivery information 1900.
Automatic sorting can also be performed by 00. In addition, since a slip label printed with a two-dimensional barcode of the delivery information is attached to the cargo and walks over the bases, the two-dimensional barcode is read in the first step of each base, so that the delivery information 1900 is taken in at each base. Becomes possible. Thereby, in the case of using the chit label with a built-in read-only electronic tag, the delivery information 19 is transmitted via the network 255 between bases.
Even if 00 is not available, the cargo and the delivery information can be synchronized. Further, it is possible to reduce the cost required for data transmission and reception. In the case of an originating terminal, large sorting is the first step, and a two-dimensional barcode is read at this time.

Cargoes that have been largely sorted by each sorting port are sorted by the sorting support system 230 into small units on a terminal-by-terminal basis or on a store-by-store basis and are loaded onto a truck. The trolley loaded with the cargo is loaded on the vehicle and dispatched to the destination terminal or store.

Next, small sorting at the terminal will be described. Each terminal is provided with a sorting support system 230 as shown in FIG. 8, FIG. 11, and FIG.
FIG. 22 is a processing flow of the sorting and loading work using the sorting support system 230 of the method B. FIG.
FIG. 9 is a perspective view showing a state of sorting and loading work using the sorting support system 230 of the method B.

Relay vehicle 11 loaded with cargo at terminal
When 2 arrives, unloading, sorting, and loading work are performed. Prior to that, the delivery information 1900 of each cargo is transmitted to the intra-base cargo management system 240 by the inter-base network 255.
The data is transferred via. Delivery information 190 of each cargo
0 is transmitted to the sorting processing device 820 of the sorting support system 230 via the intra-base network 235 and stored in the storage device 826 (step 2200).

FIG. 21 is a diagram showing a data structure of a dispatch plan of a relay vehicle. A vehicle allocation plan in which the vehicle ID 2110 of the relay vehicle 112 is allocated in advance for each destination 2120 area is created. According to this dispatch plan, the cargo is loaded onto the bogie, and the bogie is loaded onto the vehicle. This dispatch plan,
The storage device 8 is transmitted to the sorting processing device 820 of the sorting support system 230 via the intra-base network 235.
26 (step 2202).

A destination 2120 and a vehicle ID 2110 are assigned to the truck 2310 at the site of unloading, sorting, and loading operations. Each carriage 2310 is provided with a plate 2320 capable of writing a destination.
0 has a built-in electronic tag. This electronic tag has
The unique bogie ID 2130 is stored in advance. The input device 814 of the electronic tag ID recognizing device 810 performs an input indicating that the setting process of the bogie is to be performed, and the electronic tag reader 816 uses the bogie ID 2130 and the vehicle ID 21.
10 reading processing is performed. By this processing, the cart ID
The linking process between the vehicle ID 2130 and the vehicle ID 2110 is performed. The link information is stored in the wireless communication devices 818 and 842.
Is transmitted to the sorting processing device 840 of the sorting support system 230 via the storage unit 846, and is stored in the storage device 846 (step 2206), and the preliminary operation is completed.

When the preliminary operation is completed, a sorting operation is performed. When loading large-sized cargo by the automatic sorting system 245 on a truck, the operator 2330 as shown in FIG.
The electronic tag reader 816 attached to the chest of the user or the electronic tag reader 816 in which a small touch-type sensor is embedded in the finger or palm of a glove as shown in FIG. 12 is brought close to the electronic tag of the freight slip label, and the electronic tag ID is read ( Step 2210). The read electronic tag ID is transferred to the processing device 844 via the wireless communication devices 818 and 842, and the delivery information 190 stored in the storage device 846.
0, the store arrival code 1930 is extracted (step 2212). Vehicle allocation plan 210 based on the extracted arrival code
0, and search for the corresponding trolley (step 221).
4). The retrieved cart ID is sent to the processing device 83 of the sorting guidance device 830 via the wireless devices 842 and 834.
Transfer to 2. Then, the voice output device 836 of the sorting guidance device 830 outputs the bogie ID as the loading destination of the cargo.
Is guided by voice (step 2216).
As shown in FIGS. 11 and 12, the sound output device 836 is easy to hear if it is attached to the ears of the worker, and is not easily affected by noise at the site. With this voice guidance, the operator can grasp the bogie ID of the loading destination without visually reading the information on the freight slip label. In addition, since the bogie having the determined destination is selected by the processing device 844, it is possible to eliminate an error in the judgment of the operator and to reduce the error of the bogie for loading the cargo.

Next, the truck ID contained in the plate 2320 of the truck on which the cargo is to be loaded is identified by the electronic tag I
The data is read by the electronic tag reader 820 of the D recognition device 810 (step 2220). The read cart ID is sent to the sorting processor 84 via the wireless communication devices 818 and 842.
0 and the vehicle ID retrieved in step 2214
Is determined (step 2222). The result determined by the processing device 844 is the wireless communication device 842, 834
Is transferred to the sorting guidance device 830 via the, and the sound output device 836 provides voice guidance to determine “OK” or “NG” (step 2224). As a result, the cargo can be loaded on the corresponding bogie, and loading errors can be reduced.

As described above, since the delivery information can be read in a non-contact manner using the electronic tag reader 820 of the wearable computer worn on the body and the work can be performed in accordance with the voice guidance of the wearable computer, the work efficiency can be improved and sorting errors can be prevented. Can be.

At this time, as shown in FIG. 23, the electronic tag ID of the cargo read by the electronic tag reader 820, the bogie ID,
The worker ID and the current time registered in advance by the input device 814 are stored and managed in the storage device 846 as the loading result information 2350 on the truck. As a result, who, when,
More detailed work performance management such as which cargo was loaded onto which bogie was made possible, improving the efficiency of cargo sorting,
The effect of reducing mistakes and fraud is obtained. Note that the worker ID registration by the input device 814 is performed by the personal ID of the worker.
The electronic tag ID contained in the card is stored in the electronic tag reader 82.
A method of reading with 0 may be used.

When the truck loaded with cargo is full or when there is no more cargo to be sorted, the truck ID of the truck is read by the electronic tag reader 820 of the electronic tag ID recognition device 810 and the input device 814 is read. To complete the loading of the truck, and the truck is loaded on the relay vehicle 112. The read trolley ID is the wireless communication device 818, 8
42 to the processing device 844 and the storage device 8
26, the corresponding loaded vehicle 2110 is automatically searched for (step 22).
32). From the result of this search, the corresponding truck ID is transferred to the processing device 832 of the sorting guidance device 830 via the wireless devices 842 and 834. The vehicle ID on which the truck is loaded is guided by voice by the voice output device 836 of the sorting guidance device 830 (step 2234). The audio output device 836 is attached to the ear of the worker as shown in FIGS. 11 and 12, similarly to the unloading and sorting operations. With this voice guidance, the worker can grasp the vehicle ID of the loading destination without visually reading the information written on the plate of the cart. Further, since the loaded vehicle is selected by the processing device 844,
It is also possible to reduce errors in the vehicle due to operator's misjudgment.

Next, the electronic tag reader 820 of the electronic tag ID recognition device 810 reads the vehicle ID tag provided at, for example, the slot of the vehicle to be loaded (step 2236).
The read vehicle ID is transferred to the sorting processing device 840 via the wireless communication devices 818 and 842, and the
It is determined whether the vehicle ID matches the vehicle ID calculated in 232 (step 2238). The result determined by the processing device 844 is:
The information is transferred to the sorting guidance device 830 via the wireless communication devices 842 and 834, and the audio output device 836 provides guidance by voice to determine “OK” or “NG” (step 2240). Thereby, it is also possible to reduce the loading error of the bogie to the vehicle due to the operator's determination error.

As described above, the delivery information can be read in a non-contact manner using the electronic tag reader 820 attached to the body, so that the work efficiency can be improved and sorting errors can be prevented.

At this time, as shown in FIG. 23, the truck ID read by the electronic tag reader 820, the vehicle ID, the worker ID registered in advance by the input device 814, and the current time are loaded into the vehicle. Is stored in the storage device 846 and managed. As a result, it is possible to perform more detailed work record management such as who loaded the truck on which vehicle, and on which vehicle, and the effects of improving the efficiency of cargo sorting and reducing errors and frauds can be obtained. The input device 81
The registration of the worker ID by the method 4 may be such that the electronic tag ID built in the ID card of the worker is read by the electronic tag reader 820.

In the above description, an example in which the sorting support system 230, the intra-base cargo management system 240, and the like are installed at the base has been described. However, the following may be adopted. Sorting support system 230, intra-base cargo management system 240
Is installed in an external company, the ID information of the electronic tag of the slip label attached to the cargo is read in a non-contact manner, and the read ID information and the like are transmitted to the external company in real time. I
The external company that has received the D information or the like collates and determines the ID information and the delivery information 1900 linked to the ID information, and creates guidance for sorting cargo or basic data for providing guidance. The created guidance or basic data for providing the guidance is transmitted to the base in real time. The base receives the guidance or basic data for providing the guidance, and gives voice guidance to the operator, and the worker performs the above-described cargo sorting work based on the guidance.

In the above, the description has been given of the example of the small sorting process in the mixed cargo transportation business. However, the present invention is applied to, for example, the picking and inspection of goods and parts in a manufacturing and wholesale factory or a distribution center. be able to.

In such an operation, in a label or tag attached to each product or component, a product number I such as a JAN code or a component number indicating the product number of each product or component is provided.
An electronic tag in which D is written is built in. The picking work support device or inspection work support device having the same function as the sorting support system 230 receives a picking or inspection work plan in advance and determines the picking unit or inspection work unit to be executed.

The determined work unit is guided by the wearable computer to perform picking work or inspection work. The product ID is read from the electronic tag of the picked or inspected product or component by the electronic tag reader. Based on the read part number ID, the work plan is erased, and the consistency with the plan is checked.

As described above, even when the present invention is applied to a picking operation or an inspection operation of a product or a part, the operator can perform the operation by voice guidance or the like. Since the application and the consistency with the plan are checked, the accuracy of picking and inspection work and the efficiency can be improved.

Further, by reading the worker ID, it is possible to manage the work results such as who performed the picking and inspection work for which plan, and the management accuracy of the work can be improved.

As described above, when the sorting and loading of cargo are performed manually, the electronic tag reader is capable of reading the electronic tag in a non-contact and hands-free manner, and the operator moves freely. By using a wearable computer capable of performing such tasks, voice guidance of the sorting destination and automatic checking of the loading destination can be realized. Thereby, it is possible to reduce the judgment mistake of the worker and perform the correct work. In these unloading, sorting, and loading operations, who, when, which cargo, and on which bogie,
By simultaneously managing detailed performance information such as which vehicle was loaded, more efficient and less error-free and fraudulent work was realized, and more detailed answers to inquiries from shippers and consignees Becomes possible.

In the above description, the sorting support system of the method B in FIG. 8 has been described as an example. However, the same processing is performed in the case of the sorting support system of the method A shown in FIG. 7 using a wearable computer. . In this case, the electronic tag ID recognition device 810 in FIG. 8 is used for the input device 720, output device 730, and electronic tag reader 750 shown in FIG. 7, the sorting processing device 840 is used for the processing device 700 and the storage device 710, and the sorting guidance device 830 is used for audio output. The same processing as the device 740 is performed. Also, the slip has been described using the read-only type electronic tag built-in chit label 370 as an example, but in the case of the read / write type electronic tag built-in chit label 360, the electronic tag body has a store code which is the consignee information, The address code of the consignee can be stored, and the delivery information 19 can be stored.
00 is not transmitted via the inter-base network 255, the reading of the electronic tag enables the originating terminal 1 to be read.
04, the delivery information 1900 can be obtained inside the base of the arrival terminal 106, and the delivery information 1900 of the corresponding cargo can be referred to.

Next, unloading, picking, and loading at arrival will be described. The picking support system 252 is
The same mobile terminal as the driver terminal system 225,
Consists of the same functions and equipment. When the relay vehicle 112 arrives at the store, the cargo is picked and loaded by the delivery vehicle 110 unit. The delivery area of the delivery vehicle 110 is determined in advance, and the delivery vehicle 110 that loads the cargo is determined by the address of the consignee of the cargo. FIG. 24 is a diagram illustrating a data configuration of a delivery plan created by the delivery management system 250 based on the delivery information 1900. FIG. 25 is a processing flow from unloading to loading and delivery instructions at arrival.

The delivery management system 245 receives the delivery information 1900 for the arriving cargo via the inter-base network 255 and the intra-base network 230 (step 250).
0), a delivery plan is created based on the delivery information 1900.
As shown in FIG. 24, the delivery plan defines the order of delivery for each vehicle based on the address code of the consignee of the cargo and the information on the time zone designation. It is automatically planned to deliver the cargo in order (step 2505). Delivery management system 245
The picking support system 25
2 (steps 2510 and 2515). In order to load a delivery, it is necessary to load the delivery in the reverse order of delivery in consideration of ease of removal, and a delivery plan list is output in order to pick each cargo (step 252).
0).

The sorting operator searches for a corresponding cargo based on the output delivery plan list. The electronic tag ID is read by the electronic tag reader 820 of the sorting support system 230 of FIG. 8 (step 2525). The read electronic tag ID is compared with the delivery plan, and the voice output device 836 provides voice guidance for “OK” or “NG” determination (step 2530). If the answer is "OK", the cargo is picked and loaded on the delivery vehicle 110 (2535). Repeat this until there are no more cargo to be delivered, and make sure there are no picking leaks. This ensures that the cargo is loaded with the order of delivery in mind. The read electronic tag ID of the cargo is managed as a loading result together with the operator ID, the time, and the vehicle ID, and the data is transferred to the delivery management system 250 (step 25).
40, 2545). This makes it possible to perform more detailed work record management, such as who loaded the cargo, which cargo was loaded onto which delivery vehicle, and improved the freight sorting efficiency and reduced errors and fraud. The delivery management system finally transfers the delivery plan reflecting the loading results to the in-vehicle terminal system 215 and the driver terminal 225 as a delivery instruction (2545).

Next, delivery and delivery management will be described.
FIG. 15 is a configuration diagram illustrating an example of the delivery management system 250. The delivery management system 250 includes a delivery performance management 144
Processing device 1500, storage device 1510, input device 1520, output device 1530, wireless communication device 15
40 and a printer 1550. Processing device 150
0 is connected to the intra-base network 230. The input device 1520 and the output device 1530 have the same functions as the input device 320 and the output device 330 of the delivery reception system 210, respectively. Wireless communication device 1540 provides delivery 146
And wirelessly communicates with the in-vehicle terminal system 220 or the driver terminal system 225.

The delivery plan received by the in-vehicle terminal system 220 is plotted on a map displayed on the output device 530. Further, route guidance such as displaying the route of the point to be delivered on a map can be performed. The delivery worker can refer to the delivery plan list and use this delivery navigation function to deliver more efficiently and without fail. When the cargo has been successfully delivered to the consignee, the delivery completion record is input from the driver terminal system 225. The delivery plan information is transferred to the driver terminal 225 in advance, and the electronic tag reader 650 reads the electronic tag ID of the slip label attached to the cargo. The read electronic tag ID is managed as a delivery completion record together with the delivery information, the worker ID, and the time. The delivery completion record is transferred to the delivery management system in real time via the wireless communication device 640. As a result, it is possible to perform more detailed work record management of who delivered the cargo, when, and which cargo, and the effects of improving delivery efficiency and reducing mistakes and fraud can be obtained. The reading of the electronic tag ID by the electronic tag reader can be replaced with the reading of the bar code of the slip No. by the bar code reader 660. Further, the delivery completion record may be transferred to the delivery management system 250 by communication from inside the vehicle when the delivery vehicle 110 returns to the store. The delivery completion results managed by the delivery management system 245 are transferred to the intra-base cargo management system 240 via the intra-base network 235 and managed. Finally, the data is transferred to the cargo tracking system 260 via the network 255 between bases.

Next, the cargo management in the base will be described. FIG. 13 is a configuration diagram illustrating an example of the intra-base cargo management system 240. The intra-base cargo management system 240 is used for the intra-base cargo management 138, and includes a processing device 1300, a storage device 1310, an input device 1320, and an output device 1330. The processing device 1300 is connected to the in-site network 2
35, is connected to the network 255 between bases. The input device 1320 and the output device 1330 have the same functions as the input device 320 and the output device 330 of the delivery reception system 210, respectively. Driver terminal system 225 at opening
Collection system collected at the time of opening, opening, departure terminal, arrival terminal, and arrival
The truck loading result data / vehicle loading result data collected by 30 and the delivery result data collected by the driver terminal system 225 at the time of arrival at the store are all managed as cargo information in the base. These performance data are transferred to the cargo tracking system 260 via the network 255 between bases.
The data is transferred to and managed from the time of receiving the cargo until at least the delivery is completed.

As described above, in the unloading, sorting, and loading operations, detailed actual information such as who, when, which cargo was loaded on which truck, and on which vehicle, is quickly provided with detailed positional information. Can be confirmed.

Next, cargo tracking and delivery inquiry will be described. FIG. 16 is a configuration diagram illustrating an example of the cargo tracking system 260. The freight tracking system 260 performs freight tracking processing.
146, the processing device 1600, the storage device 1610
It consists of. The processing device 1600 is a network 2 between bases.
55, connected to the external network 265. Also, FIG.
FIG. 7 is a configuration diagram illustrating an example of a delivery inquiry system. The delivery inquiry system 270 is used for delivery inquiry, and includes a processing device 1700, a storage device 1710, an input device 1720,
An output device 1730 is provided.

In the above, the flow of processing from collection request, collection request reception, collection instruction to delivery management and delivery has been described. Delivery information 1900, collection result, truck loading result 2350 realized in this embodiment. , Vehicle loading results 2360, Delivery completion results are collected in more detail and in real time.
Information to be managed. In the cargo tracking system, who
By managing the information related to the cargo with detailed items and contents such as when and what cargo was handled, more efficient and more accurate performance management becomes possible.

The delivery inquiry by the consignor and the consignee is sent from the input device 1720 of the delivery inquiry system 270 to the slip No.
This is done by entering The entered slip No. is sent to the cargo tracking system 24 via the external network 265.
5 is searched from the storage device 1610 for the corresponding delivery information 1900, actual collection result, truck loading result 2350, vehicle loading result 2360, and delivery completion result. From the search results, items that can be referred to by the sender and the receiver are output to the output device 173.
Display at 0. By managing the detailed and real-time information by the cargo tracking system 260, it is possible to provide more useful information to the sender and the receiver.

[0100]

According to the present invention, since the delivery information which can determine the positions of the consignee and the consignee by the pinpoint such as the latitude and the longitude is recorded, the delivery and the delivery or the delivery can be performed by collating with the map information. A collection / delivery plan such as a delivery order and a delivery plan can be made.

Further, since the delivery information can be read in a non-contact manner using the electronic tag reader of the wearable computer worn on the body and the work can be performed in accordance with the voice guidance of the wearable computer, the work efficiency can be improved and sorting errors can be prevented.

Further, since information such as the worker ID, the bogie ID, the vehicle ID, and the actual date and time is linked, it is possible to check for an erroneous act of the worker and obtain more detailed information on the passage of the package. be able to.

[Brief description of the drawings]

FIG. 1 is a conceptual diagram showing an overall flow of a consolidated cargo transportation service according to an embodiment of the present invention.

FIG. 2 is a block diagram showing an overall configuration of a system for realizing various functions shown in FIG.

FIG. 3 is a configuration diagram illustrating an example of a delivery reception system.

FIG. 4 is a configuration diagram illustrating an example of a collection management system.

FIG. 5 is a configuration diagram illustrating an example of an in-vehicle terminal system.

FIG. 6 is a configuration diagram illustrating an example of a driver terminal system.

FIG. 7 is a configuration diagram illustrating an example of a sorting support system 230 of a method A.

FIG. 8 is a configuration diagram illustrating an example of a system B for sorting support 230;

FIG. 9 is a perspective view of a system A for sorting support.

FIG. 10 is a perspective view of a system A for sorting support.

FIG. 11 is a perspective view of a system B for sorting support.

FIG. 12 is a perspective view of a system B for sorting support.

FIG. 13 is a configuration diagram showing an example of an intra-base cargo management system.

FIG. 14 is a configuration diagram illustrating an example of an automatic sorting system.

FIG. 15 is a configuration diagram illustrating an example of a delivery management system.

FIG. 16 is a configuration diagram illustrating an example of a cargo tracking system.

FIG. 17 is a configuration diagram illustrating an example of a delivery inquiry system.

FIG. 18 is a flowchart showing a processing flow of a delivery reception system and a collection management system.

FIG. 19 is a data configuration diagram of delivery information.

FIG. 20 is a data configuration diagram of an address master.

FIG. 21 is a diagram showing a data configuration of a vehicle allocation plan.

FIG. 22 is a processing flowchart of unloading, sorting, and loading work using the sorting support system of the method B;

FIG. 23 is a perspective view of an unloading, sorting, and loading operation using the sorting support system of the system B;

FIG. 24 is a diagram showing a data configuration of a delivery plan created by the delivery management system based on delivery information.

FIG. 25 is a processing flowchart from unloading to loading and delivery instructions at arrival at a store.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 10 ... Sender, 20 ... Consolidated freight forwarder, 30 ... Consignee, 100 ... Collection vehicle, 102 ... Opening, 104 ... Departure terminal, 106 ... Arrival terminal, 108 ... Arrival, 110
... Delivery vehicle, 112 ... Relay vehicle, 114 ... Cargo information management center, 215 ... Cargo collection management system, 220 ... In-vehicle terminal system, 225 ... Driver terminal system, 230 ... Sorting support system, 240 ... Cargo management system in base,
245: Automatic sorting system, 250: Delivery management system, 235: Network in base, 260: Cargo tracking system, 270: Delivery inquiry system, 265: External network, 255: Network between bases, 340, 3
50: a slip label issuing machine, 360: a read / write type built-in slip label, 370: a read-only type electronic tag built-in slip label, 210: a delivery reception system.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Shuji Soga 890 Kashimada, Saiwai-ku, Kawasaki-shi, Kanagawa Prefecture Hitachi, Ltd. Financial and Distribution System Group (72) Inventor Motoharu Ueda 890 Kashimada, Sai-ku, Kawasaki-shi, Kanagawa Hitachi, Ltd. F-term in the Finance and Distribution Systems Group of the Works (reference)

Claims (15)

[Claims] 1. A cargo to which a delivery slip embedded with an electronic tag in which an ID is written is attached, a wearable computer having an electronic tag reader and a sorting guidance device, and a storage device storing delivery information. The sorting guidance is determined by the wearable computer from the ID stored in the electronic tag read by the electronic tag reader of the wearable computer and the delivery information stored in the storage device, and the cargo is sorted by the guidance from the sorting guidance device. And a sorting support device. 2. The electronic tag I of the slip label attached to the cargo.
D is read in a non-contact manner, the read ID and the linked delivery information are collated / determined by a sorting support system, and the cargo is sorted according to the guidance of the sorting guidance device based on the collation / judgment. Shipping method. 3. A storage device for storing delivery information received via a network, a delivery management system for drafting a delivery plan based on the received delivery information, and an ID attached to the cargo.
ID of delivery slip with embedded electronic tag
An electronic tag reader for reading, and loading the cargo on a delivery vehicle according to the guidance of the delivery management system determined from the ID read by the electronic tag reader and the delivery information stored in the storage device. . 4. A cargo to which a delivery slip embedded with an electronic tag having an ID written therein is attached, a wearable computer having an electronic tag reader and a sorting guidance device, and a storage device storing delivery information, From the ID stored in the electronic tag of the cargo read by the electronic tag reader of the wearable computer, the ID stored in the electronic tag of the trolley, the ID stored in the electronic tag of the vehicle, and the delivery information stored in the storage device. A sorting support device for sorting cargo on a truck for loading cargo and a vehicle on which the truck is loaded based on a result of the determination in accordance with the guidance of the sorting guidance device. 5. The sorting support device according to claim 1, wherein the delivery information stored in the storage device is information transmitted from the collection management system via a network. 6. An electronic tag I of a slip label attached to a cargo.
D, the ID stored in the electronic tag of the trolley and the ID stored in the electronic tag of the vehicle are read without contact, and the read I
D and the delivery information attached to the string are collated and determined by the sorting support system, and the cargo is sorted into a truck for loading cargo and a vehicle for loading the bogie according to the guidance of the sorting guidance device based on the collation and determination. And shipping method. 7. An ID written on an electronic tag of a delivery slip attached to a cargo transferred through a network,
Delivery information linked with D, worker ID, bogie ID,
It has a cargo tracking system that stores actual information linked to any one of vehicle ID, collection date and time, sorting date and delivery date, and a delivery inquiry system installed at the shipper or consignee. A delivery support device, wherein actual result information is searched by the cargo tracking system based on an input from the device, and is displayed on an output device of the delivery inquiry system. 8. The sorting support device according to claim 1, wherein the guidance of the sorting guidance device is provided by a voice output device attached to the ear of the worker. 9. A slip label in which an electronic tag in which an ID is written is embedded and delivery information created based on information input from a delivery reception system is attached to a cargo printed with a barcode symbol, and An electronic tag reader for reading the electronic tag of the chit label in a non-contact manner, a bar code reader for reading a bar code symbol printed on the chit label, and a freight management system installed at the base. And storing the ID and the delivery information read by the barcode reader in the cargo management system, and providing guidance for control of the large sorting machine and small sorting based on the ID and the delivery information. 10. The delivery information, worker ID, trolley ID,
The delivery support device according to any one of claims 1 to 8, wherein the result information linked with the truck ID and the receipt date and time is transmitted to the cargo management system via a network. 11. A terminal for registering delivery information, and a slip issuing machine connected to the terminal and printing a delivery slip in which an electronic tag is embedded, wherein the slip issuing machine delivers the delivery information registered in the terminal. A delivery support device for printing on a slip or writing on an electronic tag, wherein the delivery information includes ping-pong information of a collection destination and an address position of a consignee. 12. A collection destination, based on information input by a terminal.
The delivery information including the ping-pong information of the address of the consignee is registered, and the registered delivery information is written into an electronic tag embedded in the delivery slip by a slip issuing machine, or a barcode symbol is printed on the issued slip, and the delivery is performed. A delivery method in which a slip is attached to cargo and delivered. 13. A slip label in which an electronic tag in which an ID is written is embedded, wherein the ID and delivery information are printed on the slip label based on the ID and the input information, and the ID and pickup request information are printed. And a delivery receiving system that transmits the ID and the collection request information transmitted by wireless communication from the collection management system to the collection management system via a network. A delivery support device characterized in that collection request information is displayed by voice or displayed on a screen as a map to perform collection. 14. A product or part having an electronic tag with a product ID written therein is read in a non-contact manner, and the read product ID and a work plan are collated and determined. Alternatively, a picking or inspecting operation is performed by giving voice guidance to a worker about picking or inspecting a part. 15. Receiving the ID information of the electronic tag of the slip label affixed to the cargo, collating and judging the ID information with the delivery information linked thereto, and providing collation sorting guidance information to the base by collation / judgment. A delivery method characterized by transmitting and sorting cargo at a base based on the transmitted guidance.