JP7156929B2 - Goods delivery method and delivery information processing system - Google Patents

Description

In delivering goods from a client to a recipient, the present invention introduces automated warehouse equipment to the collection/aggregation bases for goods called base stores, terminals, hub centers, etc. The present invention relates to a delivery method and an information processing system for the delivery method and the information processing system for improving the efficiency of work related to the delivery of articles, such as sorting of articles and loading onto a moving body used for delivery.

In general, parcel delivery by a home delivery company collects the parcels entrusted by the client to the business office, which is the parcel collection shop, and sends it to the parcel accumulation/aggregation base in the region to which the business office belongs. In that case, the package is sent to the collection/aggregation base in the area of the delivery destination, and after sorting the package for each sales office in charge of delivery within the jurisdiction area at the collection/aggregation base, the sorted package is sent to the sales office in charge of the delivery. Then, the business office sorts the parcels according to the delivery routes that divide the area under its jurisdiction, loads the sorted parcels on a delivery vehicle, and delivers them to the recipient's home.

In the sorting of packages at the collection/aggregation base, packages sent from a collection office in the area or another collection/aggregation base are supplied to an automatic sorting machine and transferred to a chute conveyor set for each destination, Sorting codes such as numbers, symbols, and marks (hereinafter simply referred to as "sorting codes") assigned to sort the transported goods, and the description of the destination on the delivery slip attached to the goods, After visually confirming, the cargo is loaded onto the pallet of the sales office in charge of delivery of the cargo among the roll box pallets (hereinafter also simply referred to as "pallets") arranged by the chute conveyor for each group. I'm going with In this case, since the packages are loaded onto the pallet in the order in which they are transferred to the chute conveyor, for example, when loading bulky or heavy packages after loading a plurality of relatively small packages, or when loading the pallets. In the case of poor stowage, it may be necessary to reload the loaded cargo, such as removing the loaded cargo from the pallet, loading the cargo transferred later on the pallet, and then loading it again. It took some time to load the cargo onto the pallet. Also, when there is a large amount of packages to be delivered, such as during the busy season, sorting workers may mix up the packages transferred to the chute conveyor and load the packages onto a pallet at a sales office other than the one in charge of delivery. There were times when I lost it.

In addition, at the sales office, parcels that have been loaded onto pallets at the collection/aggregation base and sent on delivery vehicles are removed from the pallets, arranged on the sorting table in the office, sorted by delivery route, and further sorted. The cargo is placed on the floor of the luggage compartment of the delivery vehicle used for delivery or on the slats laid on the floor. As a result, manpower is required to re-sort the packages and transfer them to the delivery vehicles, and a lot of man-hours have to be spent on preparation for delivery before the packages are delivered by the delivery vehicles. It was the actual situation.

As a conventional technology, for the purpose of shortening the time until the delivery is completed by efficiently performing the work of loading the cargo onto the delivery vehicle at the business office, information on the destination of the collected cargo is acquired and the delivery of the business office is performed. In addition to creating a vehicle operation plan, a loading order list of packages to be delivered is generated according to the delivery route and delivery order of the delivery vehicle, and the delivery staff loads the packages into the delivery vehicle according to the created list and sequentially delivers the packages to their destinations. A physical distribution support method is known in which a person goes out to deliver a package (see Patent Document 1, for example).

Japanese Patent Application Laid-Open No. 2001-261123

By the distribution support method, the business office generates a loading order list of the cargo, and if the cargo is loaded onto the delivery vehicle according to this list, the cargo to be delivered is specified and taken out from the cargo loaded at the cargo destination. It is possible to reduce the time required for

However, even if such a logistics support method is used, it is necessary to unload the cargo sent from the collection/aggregation base to the business office from the delivery vehicle, sort by delivery route, and transfer it to the delivery vehicle that goes around the route. There is no change, and it is not possible to improve the efficiency of the work of sorting parcels at sales offices and the work of loading them onto delivery vehicles. Sales offices require manpower to sort and load parcels. The reality is that it is not possible.

In addition, the sorting of parcels by delivery route at the sales office is carried out by visually confirming the information on the delivery address on the delivery slip affixed to the parcel by the worker. When there is a large amount of packages, it is easy for them to be sorted to the wrong delivery route.
Furthermore, parcels sorted by delivery route are often stacked on the floor of the luggage compartment of the delivery vehicle, placed on the floor of the luggage compartment, or placed on shelves in the luggage compartment. When the worker and the worker who actually drives the delivery vehicle to deliver the packages are different, there are certain rules about how to load the packages, such as placing packages that will be delivered later in the back of the luggage compartment. Even so, it is not easy for the latter to find a package to be delivered to the recipient from among the large number of packages of different sizes stacked in the luggage compartment or placed on shelves by the former. It took a long time to search for the item, and sometimes the delivery to the destination was delayed.

In view of such problems of the conventional technology, the present invention introduces an automated warehouse facility to a base handling the goods to be delivered, in order to deliver the goods including parcels for home delivery. An object of the present invention is to improve the efficiency of the work of sorting by delivery route and the work of loading onto a moving object.
In addition, through the introduction of automated warehouse equipment at the collection/aggregation bases, which are the primary sorting sites for collected goods, we aim to improve the efficiency of sorting work at the collection/aggregation bases and the area bases in charge of delivery. To provide an article sent from a delivery area to a delivery area as it is for delivery processing, and to specify and deliver the article by a simple article search work at the eaves of the delivery destination.

In order to solve the above-mentioned problems, the present invention provides a method for loading articles on a moving body and delivering them to a recipient, in which an automated warehouse facility is arranged at an article handling base, and the article transported to the handling base is stored in the automated warehouse facility. In addition to warehousing and storing, at least information on the delivery destination of the goods and information on the goods delivery route of the moving body are input to the control means for controlling the operation of the automatic warehouse equipment, and a plurality of items stored in the automatic warehouse equipment out of the goods, the goods to be delivered along the same goods delivery route are transferred to the delivery port of the automated warehouse facility, the goods transferred to the said delivery port are loaded into the same transportation unit, and the goods are It is characterized in that the loaded units are loaded onto a moving body that operates the delivery route to deliver the article to the recipient.

According to this, the goods collected at the handling base are sorted by units for transport to be loaded onto the mobile body in the automated warehouse equipment, the sorted goods are loaded into the units, loaded onto the mobile body, and sent to the delivery work. It is possible. There is no need to sort the articles at the article handling base, and manpower for sorting and loading is not required, and the number of man-hours required for preparation for delivery is reduced. In addition, it is possible to eliminate sorting errors that occur during the sorting work of the articles to be delivered.

In this case, it is preferable that the articles are transferred to the delivery port of the automatic warehouse facility in accordance with a predetermined delivery order within the article delivery route, and the articles are loaded into the units in the order in which they are transferred.
The predetermined delivery order referred to here means the order in which the goods can be delivered efficiently to each recipient on the goods delivery route. For example, from the information on the recipient, we can determine the order of arrival at the recipient when operating a mobile vehicle along a standard delivery route, and furthermore, if there is an item with a specified delivery date and time to the recipient By referring to the delivery time, etc., the delivery route of the article is determined. Then, based on the determined delivery route, the articles are transferred to the delivery port of the automated warehouse first in order to deliver the goods to the recipient later, or in the delivery route, to the delivery port of the automated warehouse first. can be provided.
In addition, in the order in which the articles are transferred to the delivery port of the automated warehouse facility, the articles are stacked on the bottom plate of the unit, or in a unit where the storage space is partitioned by shelf boards, the articles are stored from the lower storage space to the upper storage space. Preferably, the process of loading into space or vice versa is done sequentially.

When an automatic warehouse facility is installed at a collection/consolidation base for goods to be delivered as a handling base for goods for delivery, the present invention takes the following aspects.
That is, the information processing terminal at the area base that receives the goods shipped by the client, the information processing terminal at the accumulation/aggregation base of the goods, the information processing terminal at the area base that delivers the goods to the recipient, and the information processing carried by the collection and delivery worker The terminal is connected to the delivery information processing device via a communication line, and the information processing terminal of the accumulation/aggregation base and the automated warehouse equipment installed at the base are connected via a communication line, and each of these terminals and Information relating to the delivery of goods is processed between the equipment and the delivery information processing device, the goods delivered by the client are transferred from the reception area base to the delivery area base via the accumulation/aggregation base, and the transfer is performed. In a delivery method for goods, in which the delivered goods are loaded onto a moving object and delivered to the recipient,
From the information processing terminal of the client or the information processing terminal carried by the collection and delivery worker, the delivery information including the management number assigned to the item, information on the destination of the item, and the desired delivery date and time is sent to the delivery information processing device. the processing device registering with its storage device;
From the information processing terminal of the delivery area base, information on the area in charge of the mobile body provided in the area base and information on the unit for transporting the goods loaded on the mobile body are transmitted to the delivery information processing device, and the delivery information processing device registering in a storage device;
a step in which the automated warehouse equipment at the accumulation/aggregation base reads the management number of the article transferred from the reception area base and receives the article sorting information corresponding to the management number from the delivery information processing device; ,
an automated warehouse facility at the accumulation/aggregation base transferring the received goods to the delivery port of each of the units loaded on the mobile body at the delivery area base based on the sorting information; ,
, wherein the goods transferred to the delivery port are loaded into the unit, transferred from the accumulation/aggregation base to the delivery area base, loaded onto a mobile body at the area base, and delivered to the recipient. do.

According to this, the goods collected at the collection/aggregation base are sorted by units for transport to be loaded onto the mobile body at the delivery area base by the automated warehouse equipment, so the sorted goods are loaded into the units and delivered. At the area base, it is possible to load the vehicle as it is and go to the delivery work.
From the collection/consolidation base, items are sorted by mobile unit and transported to the delivery area base in a state of being loaded into units, so there is no need to sort the items at the delivery area base; This eliminates the need for manpower for delivery, reduces man-hours for preparation for delivery, and improves the efficiency of the work of loading articles onto moving bodies at delivery area bases. In addition, it is possible to eliminate sorting errors that occur during the sorting work of the articles to be delivered.
At the accumulation/aggregation base, the articles are sorted into units of moving bodies by the automated warehouse equipment and transferred to the delivery port. The loading onto the unit is completed by sequentially loading the articles transferred to the unit onto the unit. It is not necessary to sort the articles transferred to the delivery port according to delivery area bases and load them into the unit as in the conventional art, and even a person who is not skilled in the sorting work of articles can easily sort the articles without failing to sort them. can be accurately loaded into the target unit.
In this case, the item sorting information notified from the delivery information processing device to the automated warehouse facility is created based on area information including information on the delivery route of the moving body, information on the delivery time zone of the item, and the like. In this way, the items loaded in the unit are arranged in the order of priority for delivery to the destination, that is, in the order in which the moving body delivers the items to the destination. It is possible to transfer the goods to the delivery port of the automatic warehouse facility, and stack the goods in the unit in the order in which they are transferred. As a result, when carrying out delivery work by loading this unit onto a mobile object, it is possible to sequentially pick up the items stacked on the upper side of the unit at the eaves of each destination and deliver them to the recipient. It is possible to efficiently perform the work of searching for articles loaded on the moving body in a short time. In addition, contrary to the above, the items that will be delivered to the destination first are transferred to the delivery port of the automated warehouse facility in order, and the items are arranged and loaded on the shelves installed in the unit in the order of transfer. Also, it is possible to efficiently perform the work of searching for an article to be delivered at the eaves.

More specifically, the method for delivering articles of the present invention can be performed through the following processing steps.
That is, in the above-mentioned delivery method, the information processing terminal of the area base transmits to the delivery information processing device information on the area in charge of the mobile body within the area over which the delivery area base has jurisdiction over the collection and delivery of the goods. registering in a storage device;
By linking the information on the moving body including the identification code of the moving body deployed at the delivery area base and the information on the unit for transporting the goods loaded on the moving body, from the information processing terminal of the area base a step of transmitting to a delivery information processing device and registering it in the storage device;
Information about a moving object that operates along the area information in charge of the delivery area base is linked to the area information in charge, transmitted from the information processing terminal of the area base to the delivery information processing device, and registered in the storage device. and
Article sorting information including the registered responsible area information, the information related to the unit to be loaded and the information related to the mobile body linked with the information related to the unit to be loaded, and the information related to the mobile body linked to the said responsible area information are collected and aggregated from the delivery information processing device. a step of registering in a storage unit of an automated warehouse facility via an information processing terminal at a base;
When collecting the goods, the delivery information including at least the management number assigned to the goods and information on the delivery destination is sent from the information processing terminal of the client, the information processing terminal carried by the collection and delivery worker, or the information processing terminal at the receiving area base. sending to a processing device for registration in said storage device;
When the articles transferred from the reception area base to the accumulation/aggregation base are put into the acceptance port of the automatic warehouse facility, the automatic warehouse facility takes in the management number of the put-in article, and accumulates and aggregates the taken-in information. a step of transmitting to a delivery information processing device via an information processing terminal at a base;
The delivery information processing device identifies the item sorting information to be used for delivery of the item based on the received item management number information, and transmits the information to the automated warehouse facility via the information processing terminal at the collection/consolidation base. a step of registering in a storage unit of an automated warehouse facility;
The automated warehouse equipment measures the volume and/or weight of the thrown-in article, associates information on the measured volume and/or weight and information on the article with the imported management number, and registers the information in the storage unit. and
The automated warehouse equipment identifies the articles to be delivered on the same mobile body at the delivery area base based on the sorting information of the articles and the destination information of the articles, and the total volume of the articles and the amount of the articles loaded on the mobile body. When the volume set for each unit is compared and the total volume reaches the volume set for each unit, or when items delivered on the same mobile body are stored in an automated warehouse facility , a step of transferring each relevant article to a delivery port of an automated warehouse facility in a predetermined order based on preset conditions;
The articles transferred to the delivery port are loaded into the unit in order of arrival and stored, and after the storage is completed, the identification information of the unit is taken in by the automated warehouse facility, so that the items transferred to the delivery port by the automated warehouse facility are stored. a step of issuing a tag displaying a management number, information on a moving object, and details of goods including these identification marks;
Information that the collection and delivery worker carries the identification mark displayed on the sticker attached to the unit when loading the unit loaded with the goods transferred from the collection/consolidation base into the moving body at the delivery area base. a step of reading by the processing terminal, transmitting the read information to the delivery information processing device, and registering it in the storage device as delivery information in association with the management number of the article;
and at least a step of operating a mobile body loaded with the goods according to the coverage area information of the mobile body and delivering the goods to the recipient.

Further, in the delivery method of the present invention through the above processing steps, the delivery information processing device transmits to the information processing terminal carried by the collection and delivery worker the management number of the article loaded on the unit and loaded onto the moving body at the delivery area base. and information on its destination is transmitted and displayed on the information processing terminal.
Furthermore, while operating the moving body according to the information of the area in charge, the goods loaded and stored in the unit are sequentially delivered from the goods stacked on the upper side of the goods storage space in the unit. and
In addition, the method of delivering goods according to the present invention comprises steps of issuing a tag by taking in identification information of a unit by an automated warehouse facility, and carrying an identification mark displayed on the tag attached to the unit by a collection and delivery worker. Instead of the step of reading by the information processing terminal that
At the accumulation/consolidation base, the automated warehouse equipment captures the identification information of the unit, and the item detail information including the management number and information on the moving object of each item transferred to the delivery port by the automated warehouse equipment is stored in the storage medium attached to the unit. a step of registering;
When a unit is loaded onto a mobile object at a delivery area base, information registered in a storage medium attached to the unit is captured by an information processing terminal carried by the collection and delivery worker or an information processing terminal at the area base and used as delivery information. and a step of transmitting the information to a processing device and registering it in the storage device in association with the management number of the article as delivery information.

The article delivery information processing system of the present invention can be configured by a combination of processing means for executing the above steps.
That is, the delivery information processing system of the present invention includes an information processing terminal at an area base for receiving goods to be shipped by a client, an information processing terminal at an accumulation/aggregation base for goods, and an information processing terminal at an area base for delivering goods to a recipient. And the information processing terminal carried by the collection and delivery worker is connected to the delivery information processing device via a communication line, and the information processing terminal of the accumulation/aggregation base and the automated warehouse equipment installed at the base are connected to each other via the communication line. Each of these terminals is connected to the above-mentioned equipment and the delivery information processing device to process information related to the delivery of goods, and the goods delivered by the client are sent from the receiving area base via the collection/aggregation base. A delivery information processing system for transporting to a delivery area base, loading it on a mobile body, and delivering it to a recipient,
means for a delivery information processing device to receive input of information on the area in charge of the unit within the area over which the delivery area base supervises the collection and delivery of goods, and to register the information in its storage device;
The delivery information processing device receives input of information on the mobile body including the identification code of the mobile body deployed at the delivery area base and information on the unit for transporting goods loaded on the mobile body linked to the information. means for registering in the storage device by
means for receiving, by a delivery information processing device, input of information relating to a moving object that operates along the area information in charge of the delivery area base, linking it with the area information in charge, and registering the information in the storage device;
The delivery information processing device accumulates and aggregates the sorting information of the goods including the registered area information, the information about the unit to be loaded and the information about the moving body linked with the information about the unit to be loaded, and the information about the moving body linked to the said area information. means for transmitting to the information processing terminal at the base and registering it in the storage unit of the automated warehouse facility via the information processing terminal;
Means for receiving input of delivery information including at least a management number assigned to the article and information on a delivery destination when collecting the article, and registering the input in the storage device;
When the articles transferred from the receiving area base to the accumulation/consolidation base are put into the acceptance port of the automated warehouse facility, the automatic warehouse facility captures the management number of the article that has been thrown in, and stores the obtained information at the accumulation/consolidation base. means for transmitting to the delivery information processing device via the information processing terminal of
The delivery information processing device identifies the item sorting information to be used for delivery of the item based on the received item management number information, and transmits the information to the automated warehouse facility via the information processing terminal at the collection/consolidation base. means for registering in the storage unit of the automated warehouse equipment;
The automated warehouse equipment measures the volume and/or weight of the thrown-in article, associates information on the measured volume and/or weight and information on the article with the imported management number, and registers the information in the storage unit. means to
At the delivery area base, the items to be delivered on the same moving body are identified, the total volume of those items is compared with the volume set for each unit loaded on the moving body, and the total volume is set for each unit. When the capacity is full, or when all the items to be delivered on the same moving body are stored in the automated warehouse equipment, each item is transferred to the delivery port of the automated warehouse equipment in a predetermined order. means and
The articles transferred to the delivery port are loaded into the unit in order of arrival and stored, and after the storage is completed, the identification information of the unit is taken in by the automated warehouse facility, so that the items transferred to the delivery port by the automated warehouse facility are stored. a means for issuing a tag displaying a management number, information on a moving object, and details of goods including these identification marks;
Information that the collection and delivery worker carries the identification mark displayed on the sticker attached to the unit when loading the unit loaded with the goods transferred from the collection/consolidation base into the moving body at the delivery area base. means for reading by the processing terminal, transmitting the read information to the delivery information processing device, and registering it in the storage device as delivery information in association with the management number of the article.

Further, in the article delivery information processing system having the above configuration, the delivery information processing device transmits to the information processing terminal carried by the collection and delivery worker the management number of the article loaded in the unit and loaded onto the mobile body at the delivery area base, and the management number of the article. The information processing terminal is characterized by comprising means for transmitting information on a destination and means for displaying and outputting the information received by the information processing terminal.
Further, a step of issuing a tag by the automatic warehouse facility taking in the identification information of the unit, and a means for the information processing terminal carried by the collection and delivery worker to read the identification mark displayed on the tag attached to the unit. Instead to,
At the accumulation/consolidation base, the automated warehouse equipment captures the identification information of the unit, and the item detail information including the management number and information on the moving object of each item transferred to the delivery port by the automated warehouse equipment is stored in the storage medium attached to the unit. a means to register;
When a unit is loaded onto a mobile object at a delivery area base, the information registered in the storage medium attached to the unit is captured by the information processing terminal carried by the collection and delivery worker or the information processing terminal at the area base, and the delivery information is processed. and means for transmitting the information to an apparatus, linking it to the management number of the article as delivery information, and registering it in the storage device.

In the goods delivery method and the delivery information processing system, the goods include arbitrary products, products, processed goods, packages, etc., and generally refer to objects to be delivered from the client to the recipient.
A moving body refers to a means of transportation used to deliver goods, and includes delivery vehicles, trains, airplanes, and the like, which are equipped with spaces for loading goods. It also includes carts such as carts, wheelbarrows, and trolleys.
In addition, area bases refer to bases that collect and deliver goods. Of the area bases, the departure area base is the area base that receives the goods delivered to the recipient from the requester, and the arrival area base is the area base that receives the goods to the recipient. An area base that is in charge of delivery. Departure area bases include, in addition to the stores of delivery companies, agencies such as convenience stores that accept deliveries through business partnerships, delivery lockers, and temporary agency facilities (for example, event venues). Area bases are also called collection offices, delivery offices, or departure/arrival center stores.
The collection/consolidation base collects the goods collected at each departure area base and sorts them according to the area base in charge of delivery, or if the recipient's residence is far away, the goods are sorted to the local collection/consolidation base. Refers to the sending base. Articles sorted by area base in charge of delivery include articles transferred from other collection/consolidation bases. Aggregation/aggregation bases are called base stores, terminals, hub centers, and so on.
Note that the goods handling bases include the departure area bases, the delivery area bases, and the collection/aggregation bases.

The automated warehouse facility installed at the accumulation/aggregation base or the goods handling base has an area for storing the goods collected at the base. Equipment is preferably used for functions such as a function to retrieve items, a function to sort items by area base for delivery to each recipient and receive or retrieve items, and a function to retrieve stored items from a storage area under predetermined conditions.
A unit is a container that can store a plurality of items and can be loaded and unloaded on a moving object, and includes roll box pallets, wagons, trolleys, pallets with casters, and trolleys for transportation.
In addition, delivery slips, stickers, and units contain identifiers used for optical mark recognition such as bar codes, two-dimensional codes, and QR codes (registered trademark). The medium includes, but is not limited to, a medium to which information can be written and read without contact, such as an RFID tag and an IC tag (hereinafter collectively referred to as "identification medium").
For example, the writing and reading of information on the identification media installed in the unit is done by the reader installed at each base handling the unit, such as the collection/aggregation base, sorting equipment, and each area base responsible for receiving and delivering. / by writer equipment.

According to the article delivery method and the delivery information processing system of the present invention, the sorting of articles to be loaded onto the moving body at the delivery area base is performed at the accumulation/aggregation base, and the articles loaded into the units at the base are transferred to the delivery area base. Since the unit can be loaded as it is on a moving body and used for article delivery, it is possible to improve the efficiency of sorting work between the collection/aggregation base and the delivery area base and loading work on the moving body.
Install an automated warehouse facility at the delivery area base as a handling base for goods, sort the goods sent to the delivery area base by automatic warehouse equipment for each moving body, and load the shipped goods into the unit. , the unit may be directly loaded on a moving body to deliver the article. Even in this way, it is possible to improve the efficiency of the work of sorting articles by delivery destination at the delivery area base and the work of loading the articles onto the moving body.
In addition, by loading the units in the order in which they will be delivered, for example, from the top or bottom of the unit, the items can be identified by simple cargo searching at the eaves of the destination. It is possible to deliver

1 is a schematic configuration diagram of a delivery information processing system according to one embodiment of the present invention; FIG. 1 is a schematic configuration diagram of an automated warehouse facility installed in a base store; FIG. FIG. 4 is a diagram for explaining collection and delivery routes of arrival center stores; It is the figure which illustrated the structure of the vehicle information file. It is the figure which illustrated the structure of the vehicle information file classified by delivery route. It is the figure which showed the form of an example of a delivery slip. FIG. 4 is a diagram illustrating a monitoring state of a loading capacity of packages in an automated warehouse facility; FIG. 4 is a diagram showing the order in which packages are transported to the package delivery port of the automated warehouse facility; It is the figure which showed the state which loaded the conveyed goods on the pallet. It is the figure which illustrated the container statement slip. It is the figure which showed a mode that the container detailed slip was stuck on the pallet of FIG. FIG. 10 is a diagram showing another form of pallets loaded on a delivery vehicle; FIG. 13 is a diagram for explaining the order in which packages are loaded onto the pallet with shelves of FIG. 12 in an arrival-based store; FIG. 14 is a diagram showing an example of a box statement of a pallet loaded with the goods of FIG. 13; FIG. 10 is a diagram showing an example of a screen displayed and output on the display of the portable information processing terminal when a report is made to take out the parcels stacked on the pallet at the arrival center store; FIG. 4 is a diagram showing the order of picking up and delivering packages from a pallet loaded on a delivery vehicle; 17 is a diagram showing an example of a screen displayed and output on the display of the portable information processing terminal when delivering the parcels stacked on the pallet of FIG. 16; FIG. FIG. 10 is a diagram showing an example of a display screen of information on delivered parcels, which is displayed and output on the display of the portable information processing terminal; FIG. 10 is a diagram showing another example of a display screen of information on delivered parcels displayed on the display of the portable information processing terminal; FIG. 10 is a diagram showing an example of a display screen of information on delivered refrigerated parcels, which is displayed and output on the display of the portable information processing terminal.

A preferred embodiment of the present invention will be described with reference to the drawings.
The illustrated mode is a mode in which a client sends a parcel to be delivered to a recipient. In the following description, a delivery company uses a carriage and a delivery vehicle to deliver a parcel for which a delivery request has been received from the client to the recipient. The delivery process will be explained.
FIG. 1 shows a schematic configuration of an example of a delivery information processing system according to the present embodiment. In the figure, reference number 1 is a delivery information processing device, and 2, 3, 4, and 5 are dispatch center stores that are bases for handling parcels. , an information processing terminal installed at each of the departure base store, the arrival base store, and the arrival center store; An automatic warehouse facility installed in a delivery-based store, and 8 each indicate an information processing terminal possessed by a client who requests delivery of a package.

Here, the departure center store is the departure area base, the receiving sales office that has jurisdiction over the collection of the package sent by the client, and the arrival center store is the arrival area base, and the location of the package in the area where the recipient who receives the package resides. It is a delivery office that has jurisdiction over delivery and is in charge of delivering packages to recipients. Departure-based stores and arrival-based stores are defined as follows: Departure-based stores are departure accumulation/aggregation points, and arrival-base stores are arrival accumulation/aggregation points. Both are collection and aggregation bases for deliveries.
Packages are delivered through these stores as follows. In other words, the parcels collected from the client at the originating center store are transferred to the originating base store. Ship to the delivery base store. At the arrival base store, the transported packages are sorted by each arrival center store that has jurisdiction over collection and delivery for each region, the sorted packages are transferred to each arrival center store, and the packages sent at the arrival center store are delivered to the delivery vehicle. 9, take it out, carry it to the recipient's house, and deliver it (see FIG. 1). In addition, in this embodiment, a roll box pallet is used as a carriage for carrying baggage.

The delivery information processing device 1 and each information processing terminal are connected via a communication line N by wired communication or wireless communication such as a dedicated line, the Internet, a mobile phone network, etc., and can exchange various data and information with each other. It constitutes a communication network.
Even if the portable information processing terminal 6 possessed by the collection and delivery worker is configured to be able to transmit and receive data to and from the delivery information processing device 1 via the communication line N, it can be used at the departure center store, the departure base store, the arrival base store, and the arrival base store. Each information processing terminal 2, 3, 4, 5 of the center store is connected to each information processing terminal 2, 3, 4, 5 via other communication means such as BLUETOOTH (registered trademark), and the data of the portable information processing terminal 6 is , 5 to the delivery information processing device 1. Also, the automatic warehouse facility 7 installed at the arrival base store is equipped with communication means, and is configured to be able to mutually transmit and receive various data and information with the information processing terminal 4 of the arrival base store.
In the illustrated form, the client who requests the delivery of the package uses his/her own information processing terminal 8 to directly input the delivery request and the destination information of the package to the delivery information processing device 1. 1 shows a configuration for issuing a delivery slip to be pasted on a package. A client requests the originating center store near his/her location to collect a package to be delivered, and receives the information from the mobile information processing terminal 6 of the collection and delivery worker at the originating center store or the information processing terminal 2 of the originating center store via the communication line N. The delivery information processing device 1 may be configured to receive information on delivery of packages.

The delivery information processing device 1 is a computer having a function of providing files and data to each of the information processing terminals connected via the communication line N. For example, a data input unit such as a keyboard, mouse, or scanner, A display unit such as a monitor that displays data, a communication unit that transmits and receives data via a communication line N, and a storage device that stores and stores various data, files, and processing programs for processing delivery information, which will be described later. 1a and each processing unit such as a control unit that controls the processing unit according to a processing program stored in the storage device 1a. In addition, the delivery information processing device 1 has a function as a Web server that transmits Web information through the Internet, which is one of the communication lines N, and has a Web browsing function through a website established on the Internet or through transmission and reception of e-mail. It is possible to configure so that files, data, etc. can be transmitted and received between each information processing terminal provided with.
The delivery information processing device 1 and the storage device 1a may each be configured by a plurality of computers connected via a communication line N, a set of servers, or a set of a plurality of storage devices.

Information processing terminals 2, 3, 4, and 5 installed at each of the departure center store, departure base store, arrival base store, and arrival center store include, for example, data input units such as keyboards, mice, bar code readers, and scanners. , a display output unit such as a monitor for displaying data and a printer for printing; a communication unit for transmitting and receiving data via a communication line N; a storage unit for storing various data, files and processing programs; Each processing unit such as a control unit that controls the processing unit according to a processing program stored in the unit may be provided, and a Web browsing function may be used to transmit and receive files and data via the Internet. The client's information processing terminal 8 may also have the same configuration as the above.

The portable information processing terminal 6 has, for example, a data input function, a storage function, a display output function, a barcode reader function for reading barcodes and two-dimensional barcodes, an image shooting function, a telephone call function, and data is a portable data reading/collecting terminal having a function of transmitting/receiving data and a function of printing/outputting data on a label, and a portable terminal such as a known handy terminal can be used.
In a mode in which a client brings in a delivery package attached with a handwritten delivery slip to the originating center store and requests delivery of the package, the portable information processing terminal 6 reads the slip number of the delivery slip attached to the parcel with a barcode reader. , the read data is converted to numeric data and transmitted to the delivery information processing apparatus 1, and the addressee information displayed on the delivery slip is entered, for example, the postal code of the address of the recipient, thereby converting the read data into numeric data. The slip number and destination information can be converted into a two-dimensional code by code conversion, and the code and the sorting code of the delivery center store can be printed out on a label. The printed label is attached to the parcel together with the delivery slip.

The delivery information processing device 1, the information processing terminals 2, 3, 4, 5 and the portable information processing terminal 6 installed at each of the originating center store, originating base store, arrival base store, and destination center store each have a storage unit. , an application program for performing parcel delivery processing, which will be described later, is stored, and by operating this, various data processing means are configured, and parcel delivery information is transmitted and received between each device and terminal. It's like

As shown in FIG. 2, the automated warehouse facility 7 installed at the arrival base store includes a large number of luggage storage boxes 7a, which are storage spaces of a predetermined size for storing packages 10, and an automated warehouse facility 7. A conveying mechanism consisting of rails, conveyors, etc., for transferring and storing a load 10 put into a load receiving port to the load storage 7a and taking out the stored load 10 from the load storage 7a and transporting it to a load delivery port. 7b, a data input unit such as a keyboard, mouse, bar code reader, scanner, etc. similar to the information processing terminals described above, a display output unit such as a monitor for displaying data and a printer for printing, and an information processing terminal 4 at the arrival base store. A communication unit that transmits and receives data and files between the controller, a storage unit that stores and stores various data, files and processing programs, and a control unit that controls the processing unit according to the processing program stored in the storage unit. and a control device (not shown) having a processing unit.
The automatic warehouse facility 7 is configured to control the operation of the storage shed 7a and the transport mechanism 7b based on parcel sorting information input from an information processing terminal 4, which will be described later. The automated warehouse facility 7 also has means for measuring the volume (age) and weight of the loaded cargo 10 at its cargo receiving port. The value is registered in the storage unit together with the slip number and destination information read by the barcode reader when the package 10 is thrown in, and the position information of the storage box 7a in which the package 10 is stored. The baggage 10 is aggregated, and the baggage 10 is transferred from the baggage storage 7a to the baggage outlet under predetermined conditions.
The control means for controlling the operation of the automated warehouse facility 7 is mainly composed of the delivery information processing device 1 and the control device of the automated warehouse facility 7. Each store connected to the delivery information processing device 1 via the communication line N information processing terminals 2, 3, 4, and 5 may be included.

In the storage device 1a of the delivery information processing device 1, various master data necessary for delivery processing of parcels are registered as a database. In this embodiment, data files of various information such as user information, dealer information, parcel delivery information, delivery vehicle coverage area information, vehicle management information, coverage area and vehicle linkage information, and parcel sorting information are stored in the storage device 1a. is registered in the database of

The user information includes information registered by the user who uses the home delivery service, including the name, address, telephone number, and e-mail address of the person requesting the delivery of the package using his/her own information processing terminal 8. consists of

Dealer information includes the name, address, and contact information of the departure center store, departure/arrival base store, and arrival center store, data that identifies each delivery base consisting of the sorting code of each store, and correspondence data between postal codes and sorting codes. It's becoming

The parcel delivery information includes parcel work information data input from the information processing terminals 2, 3, 4, and 5 of each store and the mobile information processing terminal 6 of the collection and delivery worker in the process from picking up parcels to delivery. It consists of data specifying the input destination of the work information, data of the date and time when the work information was input, etc. Each piece of information is registered in association with the slip number of the delivery slip.

The area information of the delivery vehicle consists of information on the course (delivery route of the package) and the area for the collection and delivery work within the area under the jurisdiction of each center store.
For example, as shown in FIG. 3, the area under the jurisdiction of a certain delivery center store is divided into five courses A, B, C, D, and E. Register separately as (b) - area (c) - area (d) - area (e) - area (f). Areas (a) to (f) correspond to the operation order for delivery vehicles to deliver packages. The area-in-charge information is registered for all areas under the jurisdiction of each center store for collection and delivery.

The vehicle management information consists of information specifying the delivery vehicles deployed at each center store and information related to the pallets to be loaded onto the delivery vehicles. For example, as shown in FIG. Mark (hereinafter referred to as "store code"), management number (W1234 etc.) which is the identification code of the vehicle used at the center store, type of pallet loaded on the vehicle (60BOX etc.), multiple In the case of loading a pallet of , it is composed of information such as branch number (001, etc.). The information specifying the vehicle includes the management number of the delivery vehicle.

The area-in-charge and vehicle link information consists of information relating delivery vehicle information that operates along the order of areas at each center store to the registered course. For example, as shown in FIG. 5, the center store is specified. It consists of information such as store code, course number, course name (000 course, etc.), management number (W1234000, etc.) that is the identification code of the delivery vehicle used in each course. When multiple courses are set for one car number, information setting priority for each course is also included. As shown in FIG. 3, when the priority order of "1, 2, 3" is set in order for the courses A, B, and C, the same delivery within the pick-up and delivery jurisdiction shown in FIG. Using a vehicle (management number 1234000), the vehicle is operated in the order of areas A, B, and C, and collection and delivery work is performed.

The parcel sorting information is information necessary for automatically sorting parcels in the automated warehouse facility 7, and includes the delivery slip number attached to the parcel to be delivered, the desired delivery date and time of the parcel, the name of the recipient, and the name of the recipient. Information such as the address, postal code, and contact information of the delivery destination, and information on the area in charge of the delivery vehicle, vehicle management information, area in charge, and vehicle linking information of the delivery vehicle of the Chaku Center store that has jurisdiction over the delivery of the package to the recipient. is composed of
In this embodiment, the client operates his/her own information processing terminal 8 to input information about the delivery of the package into the delivery information processing device 1, so that the sorting information of the package is created by issuing the delivery slip. , is registered in the storage device 1 a of the delivery information processing device 1 . In a mode in which a client uses a handwritten delivery slip to deliver a package, information on the slip number and the addressee's postal code, which is the address of the recipient, is received from the mobile information processing terminal 6 of the collection and delivery worker when the package is collected. Missing information and data are input from the information processing terminal 4 or portable information processing terminal 6 at the arrival-based store. Information such as the area information of the delivery vehicle of the Chaku center store is obtained by referring to the information file registered in advance in the storage device 1a in accordance with the input of the zip code and the address of the delivery destination described in the delivery slip. It is automatically set by specifying the store and the course / area to deliver the package.

Next, the procedure of the package delivery process using the delivery information processing system configured in this way will be described by dividing it into steps for processing information.

(preset)
First, information on the area in charge of the delivery vehicle within the area under the jurisdiction of the delivery center store, the identification code of the delivery vehicle deployed at the arrival center store, information on the roll box pallet loaded on the vehicle, and the above-mentioned area in charge. Information on the delivery vehicle that operates according to the information is transmitted from the information processing terminal 5 of the arrival center store to the delivery information processing device 1 and registered in the storage device 1a of the delivery information processing device 1. - 特許庁

When the above information is registered from the information processing terminal 5 of the delivery center store, the delivery information processing device 1 stores the registered area information, information on the roll box pallet to be loaded, and information on the linked vehicle. , information on the delivery vehicle linked to the area information in charge is transmitted to the information processing terminal 4 of the delivery base store, and the transmitted information is stored in the storage unit of the automatic warehouse facility 7 via the information processing terminal 4. Stored as sorting information.

(Delivery Request by Client)
When a client sends a parcel to a recipient, the client connects the information processing terminal 8 owned by himself/herself to the parcel delivery request acceptance website opened on the Internet by the delivery information processing device 1, and the client connects the parcel delivery request acceptance website to the delivery information processing device 1. , enter information necessary for package delivery, such as the name of the package to be shipped, the name and address of the recipient, and other information related to the destination, the scheduled delivery date and time of the package, and the desired delivery date and time. Submit to request package delivery. The information received by the delivery information processing device 1 is registered in the storage device 1a as delivery information.

By inputting the information into the delivery information processing device 1, the slip number of the package to be delivered is set and transmitted to the information processing terminal 8 of the client, and the client operates the information processing terminal 8 of himself/herself. and issue a delivery slip to be pasted on the package.
FIG. 6 shows an example form of a delivery slip issued by the client. The delivery slip 11 includes information about the client including the name and address of the client, postal code, etc., name and address of the recipient, postal code, etc. In addition to information on the delivery destination, such as the slip number, the barcode of the slip number, and a two-dimensional code containing information on the slip number and the delivery destination are displayed.
When the delivery slip is issued, parcel sorting information is created in the delivery information processing device 1, and the created information is registered in the storage device 1a in association with the delivery information and the slip number.

(Processing at originating center stores)
The delivery information processing device 1 notifies the information processing terminal 2 or portable information processing terminal 6 of the originating center store that has jurisdiction over the collection and delivery of the client's residential area that the requester has requested the delivery of the package, and the collection and delivery work is performed. The person goes to the client's house and receives the package sent by the client.
At this time, the collection/delivery worker reads the slip number of the delivery slip 11 attached to the parcel with the portable information processing terminal 6 and transmits the read information from the portable information processing terminal 6 to the delivery information processing apparatus 1 . The delivery information processing apparatus 1 registers the information of the received slip number together with the date and time data as the pickup work information in the pickup data of the delivery information in association with the slip number. The parcels collected by the collection and delivery workers are sent from the departure center store to the departure base store.

(Processing at origin-based stores)
Packages delivered to the departure base store are sorted by destination region by an automatic sorting device installed at the departure base store. At this time, the slip number of the parcel is taken into the information processing terminal 3 of the originating base store and transmitted to the delivery information processing device 1 . Packages sorted by destination area are sent from the departure base store to the arrival base store.

(Processing at arrival-based stores)
The parcels transported from the departure base shop to the arrival base shop are sequentially put into the parcel receiving port of the automatic warehouse facility 7.例文帳に追加
The automated warehouse facility 7 reads the barcode of the slip number displayed on the delivery slip of the loaded package, and transmits the read information to the delivery information processing device 1 via the information processing terminal 4 . The delivery information processing device 1 refers to the registered service area information of the arrival center store, vehicle management information, service area and vehicle linking information, and package shipping schedule (delivery date and time) data, and determines the delivery of the package. The cargo sorting information including the vehicle number and the pallet information used in the above is specified, and the specified cargo sorting information is transmitted to the automated warehouse facility 7 via the information processing terminal 4.例文帳に追加The automated warehouse equipment 7 registers the received information in its storage unit.
Information relating to the slip number of the package taken into the automated warehouse facility 7 by reading the slip number bar code is transmitted to the delivery information processing device 1 via the information processing terminal 4, and is stored in the storage device 1a in the same manner as described above. information is registered.

At the same time, the automated warehouse equipment 7 measures the volume and weight of the loaded cargo, transports the cargo to the cargo storage 7a, and stores the information on the measured volume and weight and the location information of the cargo storage on the slip. The number is linked and registered in the storage unit, and the parcel sorting information is referenced to determine whether the parcel stored in the parcel storage box 7a is placed on the same delivery vehicle at the arrival center store and delivered. The total volume of these parcels and the volume of the pallet loaded on the delivery vehicle are compared at any time. Note that the capacity value for each pallet is registered in the automated warehouse facility 7 in advance in association with information specifying the type of pallet.
Then, in this embodiment, as shown in FIG. 7, when the total volume of the cargo thus determined approaches the capacity of the pallet to be loaded (control number A1234 in the figure), the All the packages are transported to the package outlet of the automatic warehouse facility 7.
In addition, in a state in which several packages to be delivered on the same pallet are stored in an automated warehouse facility, transfer conditions to an arbitrarily set outlet, such as the total weight of the packages to be loaded on the pallet, that is, each When the total weight of the packages reaches a specified value, the packages are transported to the delivery port in a specified order, when the number of packages reaches a specified number, or when a specified time has come. For example, the parcels to be delivered on the same pallet may be conveyed to the outlet in a predetermined order. The conditions for conveying to the delivery port are arbitrary conditions, and can be set in advance in the automatic warehouse facility. The transportation conditions can be directly input by operating the information input means of the automated warehouse facility 7, or can be set via the information processing terminal 4 of the arrival base store connected via communication means, or via the communication line N. This can be done by inputting from the information processing device 1 or the information processing terminals 2, 3, 5 of other stores.

At this time, the stored packages are conveyed to the delivery port of the automatic warehouse facility 7 in the order in which the packages to be delivered arrive late within the course. For example, the delivery route shown in FIG. 3 is the A course, and the vehicle When delivering luggage by operating , from the luggage to be delivered to the delivery destination of the area (to) that arrives late, area (e) - area (d) and in each area in order of priority for each course Packages to be delivered are conveyed to the outlet. In addition, when a package includes a package for which the client specifies a delivery time zone, the package is conveyed to the delivery port so that the package is preferentially delivered to the destination at the specified time. In other words, based on the delivery route as well as the delivery time to the destination, the packages that will be delivered later are sequentially conveyed to the outlet.
When the same course includes the delivery of heavy loads, the heavy loads are first conveyed to the delivery port.

At the delivery port of the automatic warehouse facility 7, as shown in FIG. A label is attached to the side surface of the pallet 12 to display information specifying the type of the pallet converted into a two-dimensional code.
As described above, when heavy loads are included in the same course, the heavy loads are transported first. Therefore, the operator loads the heavy loads on the bottom plate of the pallet 12, installs a shelf board thereon, and The articles 10 which are sequentially conveyed upward are stacked and stored in multiple stages in the order in which they are conveyed. At this time, the operator storing the packages 10 on the pallet 12 does not need to check the destination information of the packages 10 by looking at the delivery slip or consider the order of delivery within the course, and transports the packages to the delivery port. It is sufficient to sequentially load the received cargo onto the pallet 12.例文帳に追加

As for the packages 10 stored on the pallet 12, as shown in FIG. 9, packages 10 with high delivery priority are loaded on the upper shelf and packages 10 with lower priority are loaded on the lower shelf. When the delivery vehicle is operated to deliver the packages, the packages 10 stored in the upper stage of the pallet 12 are sequentially taken out and delivered to the delivery destination, and the time required for searching for the packages can be shortened.

When the transportation of the corresponding package to the package delivery port of the automated warehouse facility 7 is completed, the barcode reader of the automated warehouse facility 7 reads the two-dimensional code of the label attached to the side of the package. From the printer, as shown in FIG. 10, a sticker indicating the details of the loaded cargo is issued, such as the slip number of the cargo 10 stored on the pallet 12, the information specifying the pallet 12, and the bar code obtained by converting these information. and pasted on the pallet 12 as shown in FIG.
Then, the pallet 12 containing the cargo 10 is sent from the arrival base store to the arrival center store.

(Processing at Arrival Center)
When the pallet 12 loaded with the packages 10 arrives at the arrival center store from the arrival base store, the portable information processing terminal 6 of the arrival center store reads the bar code of the tag attached to the pallet 12, and the read information is transferred. It is transmitted to the delivery information processing device 1 . Then, the pallet 12 loaded with the package 10 is loaded as it is on the corresponding delivery vehicle, and the delivery vehicle is operated to deliver the package to the recipient's house.
At this time, the delivery information processing device 1, which has received the information described on the tag sent from the portable information processing terminal 6, transmits information regarding the slip number and delivery address of the package loaded on the pallet 12 to the portable information processing terminal. It is transmitted to the terminal 6 and stored in its storage unit. When the collection/delivery worker inputs parcel delivery completion information to the portable information processing terminal 6 while working at the recipient's house, information relating to the destination of the parcel to be delivered next is displayed on the information processing terminal. You can check the next recipient's address by looking at it and drive the delivery vehicle to go to the delivery.

FIGS. 12 to 20 show another embodiment of the present invention, which is shown in FIG. 12 as a unit for storing luggage, with a plurality of shelves 12a to divide the interior into a plurality of storage spaces. A partitioned pallet 12 is used, and in this embodiment, the interior of the pallet 12 is partitioned into four storage spaces by three shelf plates 12a.

In the case of using the illustrated pallet 12 partitioned into four stages, the information on the pallet included in the vehicle management information includes information on the type of the pallet 12 and the number of stages of the storage space of the pallet 12 on the shelf board 12a. Contains information about whether it is partitioned. The vehicle management information is transmitted in advance from the information processing terminal 5 of the arrival center store to the delivery information processing device 1 and registered in the storage device 1a of the delivery information processing device 1 in the same manner as described above.

Using such a pallet 12, loading processing of the cargo 10 is performed as follows at the arrival-based store.
In addition, the processing explained in the (Preset), (Delivery request by the client), (Processing at the originating center store), (Processing at the originating base store) and (Processing at the receiving base store) column. The process of storing the package 10 in the automatic warehouse facility 7 and transporting it to the delivery port is the same.

As mentioned above, once the total volume of packages to be delivered to each recipient along a given delivery route reaches the capacity of the pallet 12 on which they are loaded, the packages loaded on that pallet 12 All of 10 are transported to the cargo outlet of the automated warehouse facility 7 . At this time, the parcels 10 are conveyed to the delivery port in order of late delivery.

At the delivery port of the automated warehouse facility 7, first, after reading the barcode of the slip number of the package 10 transported first by the barcode reader of the automated warehouse facility 7, as shown in FIG. Load on the left end of the lower (first) tier. Subsequently, the sequentially conveyed packages 10 are arranged on the stored packages 10 and loaded on the first stage of the pallet 12.例文帳に追加
When the first tier is full of packages 10, after reading the barcode of the slip number of the next package 10 conveyed to the delivery port with a barcode reader, load it on the left end of the second tier of the pallet 12, and do the same. Then, the cargo 10 to be conveyed is arranged and loaded on the second stage of the pallet 12.例文帳に追加Thereafter, on the third and fourth tiers, similarly, the slip number of the cargo 10 to be loaded first on each tier is read by the barcode reader, and the cargo is read from the left end to the right end of each tier in the order conveyed to the delivery port. Load 10 side by side.

When all the stages of the pallet 12 are loaded with the cargo 10, the two-dimensional code of the label attached to the side of the pallet 12 is read by the bar code reader of the automatic warehouse equipment 7, and the printer of the same equipment prints the image in FIG. Issue a box statement as shown.
The document contains information specifying the delivery vehicle on which the pallet 12 is loaded at the arrival center store, a number specifying the order in which the pallets 12 are loaded on the delivery vehicle among the multiple pallets loaded at the same time, and the number of the pallet 12 loaded on the delivery vehicle. The slip number of the package 10 and its bar code are displayed. The slip number and bar code of the cargo 10 are displayed in correspondence with the position of the loading stage of the pallet 12 on which the cargo 10 is loaded. This box statement is displayed as the label shown in FIG. The configuration of the information is the same as that shown in FIG. A two-dimensional code obtained by code-converting all the displayed information is also displayed.

The issued box statement is attached to the pallet 12, and then sent from the arrival base store to the arrival center store together with other pallets 12 loaded with packages 10 in multiple stages.

When the pallet 12 loaded with the cargo 10 arrives at the arrival center store from the arrival base store, the taking-out report processing of the cargo 10 is performed before the pallet 12 is transferred to the delivery vehicle.

In the bring-out report process, for example, an application stored in the portable information processing terminal 6 is activated, and the display screen 13 as shown in FIG. 12 is captured by the portable information processing terminal 6, and the number of the pallet 12 on which the package 10 is loaded and the position of the loading stage ("Box No. 01-1 stage in the figure"). ” display) is linked and registered in the storage unit of the terminal, and when the slip numbers and loading stage positions for all packages are linked and registered, they are registered in the storage unit. This can be done by transmitting these pieces of information to the delivery information processing device 1 . The delivery information processing device 1 registers the information of the received carry-out report in the storage device 1a as parcel delivery information together with other information linked to the slip number.
By reading the two-dimensional code displayed on the box description with the portable information processing terminal 6 and taking in the coded information, the slip number of the cargo 10 loaded on the pallet 12 and the position of the loading stage can be obtained. The linked information may be configured to be input collectively.

After carrying out report processing, the pallet 12 loaded with the package 10 is loaded as it is into the corresponding delivery vehicle, and the delivery vehicle is operated to deliver the package to the recipient's house.
As described above, the pallets 12 are loaded with the packages 10 from the lower stage to the upper stage in order from the cargoes 10 that will be delayed in delivering to the destination, which is the recipient, by operating the delivery vehicle. As shown in FIG. 16, the package 10 loaded on the left end of the top of the pallet 12 is the package that will be delivered to the recipient the earliest. By taking out the package 10 from the left end to the right end of each stage 12, the package 10 to be delivered to the corresponding recipient can be taken out, and the work of searching for the package to be delivered at the edge of the eaves can be efficiently performed in a short time. It is possible.

In addition, when the information on the pallet 12 and the parcel 10 to be brought out from the arrival center store is transmitted from the portable information processing terminal 6 to the delivery information processing device 1 and registered in the storage device 1a in the carry-out reporting process, the delivery information processing device 1 The portable information processing terminal 6 stores, as the registered delivery information of the relevant package, information on the slip number of the package 10 loaded on the pallet 12 and the address of the destination, information on the position of the loading stage in the pallet 12, and the like. , and stored in the storage unit of the portable information processing terminal 6 .
On the display of the portable information processing terminal 6, as shown in FIG. 17, for each package loaded on the pallet 12 in the order of delivery, the position of the loading stage, the address of the delivery destination, the name of the recipient, etc. is displayed, and the collection/delivery worker can check this screen to specify the delivery destination of the package and the position where the package is loaded in the pallet 12, and use it for delivery of the package. The illustrated screen may be provided so as to be displayed and output as information regarding the delivery destination of subsequent deliveries when the collection and delivery worker inputs parcel delivery completion information to the portable information processing terminal 6 while working at the recipient's house. .

Further, when the user selects the "details" column in the screen displayed on the display of the portable information processing terminal 6, a screen displaying the information of the parcel is displayed.
For example, as shown in FIG. 18, if the package is a cash-on-delivery package that requires collection of fees from the recipient, information such as the fact and the amount of charge to be collected is displayed on the package. and information on the position of the loading stage of the pallet 12, and when the delivery charge for the package is to be paid by delivery, the information to that effect is displayed as shown in FIG. Similarly, the information on the slip number of the parcel and the position of the loading stage of the pallet 12 is displayed and output. By checking the display screen 13, the collection/delivery worker can perform the necessary processing to complete the delivery of the parcel to the recipient. can.
Also, if the cargo is loaded on a refrigerated pallet, as shown in FIG. 20, information on the position of the loading stage of the refrigerated cargo is sent to the portable information processing terminal together with the slip number of the cargo. 6 can also be provided for display output.

The illustrated configuration of the information processing system is an example, and the present invention can be configured in other appropriate forms.
Although a mode of delivering parcels for home delivery has been shown as an embodiment, the present invention may be applied to a mode of delivering other articles from a client to a recipient. In addition, although a mode in which cargo is loaded on a roll box pallet, which is a carriage for transportation, and loaded on a delivery vehicle for delivery has been shown, units for storing items other than pallets and moving bodies such as carts other than delivery vehicles have also been described. You may apply this invention to the aspect which delivers goods using.

1 delivery information processing device, 2, 3, 4, 5, 8 information processing terminal, 6 portable information processing terminal, 7 automatic warehouse facility, 9 delivery vehicle, 10 package, 11 delivery slip, 12 pallet, 13 display screen, N communication line

Claims (11)

In a method of loading an article on a moving body and delivering it to a recipient,
Deploying automated warehouse equipment at product handling bases,
The goods transferred to the handling base are stored in an automated warehouse facility and stored,
inputting at least information on the delivery destination of the goods and information on the goods delivery route of the moving body into a control means for controlling the operation of the automated warehouse facility;
Transferring, from among the plurality of items stored in the automated warehouse facility, items to be delivered along the same delivery route to the outlet of the automated warehouse facility;
loading the articles transferred to the delivery port into the same transportation unit;
A method of delivering goods, wherein the unit loaded with the goods is loaded onto a moving body operating on the delivery route and used for delivery of the goods to the recipient. 2. A process according to claim 1, wherein the goods are transferred to the outlet of the automatic warehouse facility in accordance with a predetermined delivery order within the goods delivery route, and the goods are loaded into the unit in the order of transfer. The method of delivery of goods. Items are stacked on the bottom plate of the unit in the order that they are transferred to the delivery port of the automated warehouse equipment, or in a unit whose storage space is partitioned by shelf boards, items are moved from the lower storage space to the upper storage space. 3. The method of delivering goods according to claim 1, wherein the goods are sequentially loaded in reverse order. The information processing terminal at the area base that receives the goods shipped by the client, the information processing terminal at the collection/aggregation base of goods, the information processing terminal at the area base that delivers the goods to the recipient, and the information processing terminal carried by the collection and delivery worker , connecting to the delivery information processing device via a communication line, connecting the information processing terminal of the accumulation/aggregation base and the automated warehouse equipment installed at the base via a communication line, and connecting each of these terminals and the equipment , processing information related to the delivery of goods with the delivery information processing device, transferring the goods sent by the client from the receiving area base to the delivery area base via the accumulation/aggregation base, and In a delivery method for goods in which the goods are loaded onto a moving object and delivered to a recipient,
From the information processing terminal of the client or the information processing terminal carried by the collection and delivery worker, the delivery information including the management number assigned to the item, information on the destination of the item, and the desired delivery date and time is sent to the delivery information processing device. the processing device registering with its storage device;
From the information processing terminal of the delivery area base, information on the area in charge of the mobile body provided in the area base and information on the unit for transporting the goods loaded on the mobile body are transmitted to the delivery information processing device, and the delivery information processing device registering in a storage device;
a step in which the automated warehouse equipment at the accumulation/aggregation base reads the management number of the article transferred from the reception area base and receives the article sorting information corresponding to the management number from the delivery information processing device; ,
an automated warehouse facility at the accumulation/aggregation base transferring the received goods to the delivery port of each of the units loaded on the mobile body at the delivery area base based on the sorting information; ,
, wherein the goods transferred to the delivery port are loaded into the unit, transferred from the accumulation/aggregation base to the delivery area base, loaded onto a mobile body at the area base, and delivered to the recipient. The method of delivery of the goods to be delivered. a step of transmitting information on the area in charge of a mobile object within the area over which the delivery area base controls the collection and delivery of goods from the information processing terminal of the area base to the delivery information processing device and registering it in the storage device of the delivery information processing device; ,
By linking the information on the moving body including the identification code of the moving body deployed at the delivery area base and the information on the unit for transporting the goods loaded on the moving body, from the information processing terminal of the area base a step of transmitting to a delivery information processing device and registering it in the storage device;
Information about a moving object that operates along the area information in charge of the delivery area base is linked to the area information in charge, transmitted from the information processing terminal of the area base to the delivery information processing device, and registered in the storage device. and
Article sorting information including the registered responsible area information, the information related to the unit to be loaded and the information related to the mobile body linked with the information related to the unit to be loaded, and the information related to the mobile body linked to the said responsible area information are collected and aggregated from the delivery information processing device. a step of registering in a storage unit of an automated warehouse facility via an information processing terminal at a base;
When collecting the goods, the delivery information including at least the management number assigned to the goods and information on the delivery destination is sent from the information processing terminal of the client, the information processing terminal carried by the collection and delivery worker, or the information processing terminal at the receiving area base. sending to a processing device for registration in said storage device;
When the articles transferred from the reception area base to the accumulation/aggregation base are put into the acceptance port of the automatic warehouse facility, the automatic warehouse facility takes in the management number of the put-in article, and accumulates and aggregates the taken-in information. a step of transmitting to a delivery information processing device via an information processing terminal at a base;
The delivery information processing device identifies the item sorting information to be used for delivery of the item based on the received item management number information, and transmits the information to the automated warehouse facility via the information processing terminal at the collection/consolidation base. a step of registering in a storage unit of an automated warehouse facility;
The automated warehouse equipment measures the volume and/or weight of the thrown-in article, associates information on the measured volume and/or weight and information on the article with the imported management number, and registers the information in the storage unit. and
The automated warehouse equipment identifies the articles to be delivered on the same mobile body at the delivery area base based on the sorting information of the articles and the destination information of the articles, and the total volume of the articles and the amount of the articles loaded on the mobile body. When the volume set for each unit is compared and the total volume reaches the volume set for each unit, or when items delivered on the same mobile body are stored in an automated warehouse facility , a step of transferring each relevant article to a delivery port of an automated warehouse facility in a predetermined order based on preset conditions;
The articles transferred to the delivery port are loaded into the unit in order of arrival and stored, and after the storage is completed, the identification information of the unit is taken in by the automated warehouse facility, so that the items transferred to the delivery port by the automated warehouse facility are stored. a step of issuing a tag displaying a management number, information on a moving object, and details of goods including these identification marks;
Information that the collection and delivery worker carries the identification mark displayed on the sticker attached to the unit when loading the unit loaded with the goods transferred from the collection/consolidation base into the moving body at the delivery area base. a step of reading by the processing terminal, transmitting the read information to the delivery information processing device, and registering it in the storage device as delivery information in association with the management number of the article;
5. The method of delivering goods according to claim 4, further comprising the step of operating a mobile body loaded with said goods in accordance with information on the area in charge of said mobile body, and delivering the goods to a recipient. . The delivery information processing device transmits to the information processing terminal carried by the collection and delivery worker the management number of the article loaded on the unit and loaded onto the mobile body at the delivery area base and the information on the delivery destination, and the information processing terminal receives the information. 6. The article delivery method according to claim 4 or 5, wherein the information is displayed. While operating the moving body according to the area information in charge, the goods loaded and stored in the unit are sequentially delivered from the goods stacked on the upper side of the goods storage space in the unit. 7. A method for delivering goods according to any one of claims 4 to 6. In place of the step of the automatic warehouse facility issuing a tag by taking in the identification information of the unit and the step of reading the identification mark displayed on the tag attached to the unit by the information processing terminal carried by the collection and delivery worker,
At the accumulation/consolidation base, the automated warehouse equipment captures the identification information of the unit, and the item detail information including the management number and information on the moving object of each item transferred to the delivery port by the automated warehouse equipment is stored in the storage medium attached to the unit. a step of registering;
When a unit is loaded onto a mobile object at a delivery area base, information registered in a storage medium attached to the unit is captured by an information processing terminal carried by the collection and delivery worker or an information processing terminal at the area base and used as delivery information. 8. The goods delivery method according to any one of claims 4 to 7, further comprising a step of transmitting the information to a processing device, linking it with the management number of the goods as delivery information, and registering it in the storage device. . The information processing terminal at the area base that receives the goods shipped by the client, the information processing terminal at the collection/aggregation base of goods, the information processing terminal at the area base that delivers the goods to the recipient, and the information processing terminal carried by the collection and delivery worker , connecting to the delivery information processing device via a communication line, connecting the information processing terminal of the accumulation/aggregation base and the automated warehouse equipment installed at the base via a communication line, and connecting each of these terminals and the equipment , processing information related to the delivery of goods with the delivery information processing device, transferring the goods sent by the client from the receiving area base to the delivery area base via the accumulation / aggregation base, and loading it on the mobile body In a delivery information processing system for delivery to a recipient in
means for a delivery information processing device to receive input of information on the area in charge of the unit within the area over which the delivery area base supervises the collection and delivery of goods, and to register the information in its storage device;
The delivery information processing device receives input of information on the mobile body including the identification code of the mobile body deployed at the delivery area base and information on the unit for transporting goods loaded on the mobile body linked to the information. means for registering in the storage device by
means for receiving, by a delivery information processing device, input of information relating to a moving object that operates along the area information in charge of the delivery area base, linking it with the area information in charge, and registering the information in the storage device;
The delivery information processing device accumulates and aggregates the sorting information of the goods including the registered area information, the information about the unit to be loaded and the information about the moving body linked with the information about the unit to be loaded, and the information about the moving body linked to the said area information. means for transmitting to the information processing terminal at the base and registering it in the storage unit of the automated warehouse facility via the information processing terminal;
Means for receiving input of delivery information including at least a management number assigned to the article and information on a delivery destination when collecting the article, and registering the input in the storage device;
When the articles transferred from the receiving area base to the accumulation/consolidation base are put into the acceptance port of the automated warehouse facility, the automatic warehouse facility captures the management number of the article that has been thrown in, and stores the obtained information at the accumulation/consolidation base. means for transmitting to the delivery information processing device via the information processing terminal of
The delivery information processing device identifies the item sorting information to be used for delivery of the item based on the received item management number information, and transmits the information to the automated warehouse facility via the information processing terminal at the collection/consolidation base. means for registering in the storage unit of the automated warehouse equipment;
The automated warehouse equipment measures the volume and/or weight of the thrown-in article, associates information on the measured volume and/or weight and information on the article with the imported management number, and registers the information in the storage unit. means to
At the delivery area base, the items to be delivered on the same moving body are identified, the total volume of those items is compared with the volume set for each unit loaded on the moving body, and the total volume is set for each unit. When the capacity is full, or when all the items to be delivered on the same moving body are stored in the automated warehouse equipment, each item is transferred to the delivery port of the automated warehouse equipment in a predetermined order. means and
The articles transferred to the delivery port are loaded into the unit in order of arrival and stored, and after the storage is completed, the identification information of the unit is taken in by the automated warehouse facility, so that the items transferred to the delivery port by the automated warehouse facility are stored. a means for issuing a tag displaying a management number, information on a moving object, and details of goods including these identification marks;
Information that the collection and delivery worker carries the identification mark displayed on the sticker attached to the unit when loading the unit loaded with the goods transferred from the collection/consolidation base into the moving body at the delivery area base. means for reading by the processing terminal, transmitting the read information to the delivery information processing device, and registering it in the storage device as delivery information in association with the management number of the article;
An article delivery information processing system characterized by comprising at least: Means for transmitting from a delivery information processing device to an information processing terminal carried by a collection and delivery worker a management number of an article loaded on a unit and loaded onto a mobile object at a delivery area base and information on the delivery destination; and the information processing terminal. 10. The goods delivery information processing system according to claim 9, further comprising means for displaying and outputting the received information. In place of the step of the automatic warehouse facility issuing a tag by taking in the identification information of the unit, and the means for the information processing terminal carried by the collection and delivery worker to read the identification mark displayed on the tag attached to the unit,
At the accumulation/consolidation base, the automated warehouse equipment captures the identification information of the unit, and the item detail information including the management number and information on the moving object of each item transferred to the delivery port by the automated warehouse equipment is stored in the storage medium attached to the unit. a means to register;
When a unit is loaded onto a mobile object at a delivery area base, the information registered in the storage medium attached to the unit is captured by the information processing terminal carried by the collection and delivery worker or the information processing terminal at the area base, and the delivery information is processed. 11. The goods delivery information processing system according to claim 9, further comprising means for transmitting the information to an apparatus, linking it with the management number of the goods as the delivery information, and registering it in the storage device.

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