JP2005194103A - Sorting support device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a sorting support device and a delivery method for improving work efficiency and preventing an input error. <P>SOLUTION: This sorting support device is provided with goods to which delivery slips with ID-written electronic tags embedded are stuck; a wearable computer comprising an electronic tag reader and a sorting guidance device; and a storage device storing delivery information. Based on IDs stored in the electronic tags of the goods, IDs stored in electronic tags of trucks and IDs stored in electronic tags of vehicles, read by the electronic tag reader, and a result determined from delivery information stored in the storage device, goods are sorted to the trucks to be loaded with the goods, and to the vehicles to be loaded with the trucks according to the guidance of the sorting guidance device. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a sorting support apparatus, and more particularly to a sorting support apparatus suitable for managing cargo.

  As a conventional apparatus, there is one described in pages 109 to 114 of NIKKEI COMMUNICATION 1992.8.2. This device is equipped with a DoPa-compatible radio in the collection and delivery vehicle, and notifies the operation management center of the latest data on the collection and delivery status. When collecting and delivering, the collection / delivery operator carries a barcode reader and reads the barcode on the slip attached to the package immediately after receiving the package or when it is determined that the package can be delivered securely. When the bar code reader is returned to the holder super tracker of the in-vehicle terminal after returning to the collection / delivery vehicle, information indicating the slip number and the collection / delivery status is automatically transmitted to the collection / delivery management server. FIG. 3 shows that a US computer collects the collection / delivery status of each operation management center, sales office, and airport and sends the collection / delivery status to the customer in real time for service.

  Japanese Patent Application Laid-Open No. 11-296581 discloses a device that stores cargo information, shipper information, etc. in an electronic tag, and performs automatic cargo sorting and cargo tracking.

Japanese Patent Laid-Open No. 11-296581

  The conventional equipment can grasp the collection / delivery status of each operation management center, sales office, and airport, but it improves the work efficiency at the sorting office, provides detailed loading status information, There is no consideration for grasping detailed information.

  Further, the apparatus described in Japanese Patent Application Laid-Open No. 11-296581 automatically performs large sorting, and does not take into account grasping detailed information on cargo for small sorting. For this reason, it has been impossible to improve the work efficiency at the sorting office, to grasp the detailed loading status information, and the detailed information at the relay stage.

  A first object of the present invention is to provide a delivery support apparatus, a sorting support apparatus, and a delivery method capable of linking luggage, an operator, cart information for loading the luggage, and the like.

  A second object of the present invention is to provide a delivery support device, a sorting support device, and a delivery method capable of confirming worker information.

  A third object of the present invention is to provide a delivery support apparatus, a sort support apparatus, and a delivery method that can improve work efficiency and prevent sorting / loading errors.

  A fourth object of the present invention is to provide a delivery support apparatus, a sort support apparatus, and a delivery method capable of checking an erroneous action of a worker generated in a sort operation and obtaining more detailed passage information of a package. Is to provide.

  In order to achieve the above object, a delivery support device of the present invention includes a freight with a delivery slip embedded with an electronic tag in which an ID is written, a wearable computer equipped with an electronic tag reader and a sorting guidance device, Comprising a storage device storing delivery information, determining sorting guidance by the wearable computer from the ID stored in the electronic tag read by the electronic tag reader of the wearable computer and the delivery information stored in the storage device; The cargo is sorted according to the guidance from the sorting guidance device.

  The cargo is loaded on the delivery vehicle according to the guidance of the delivery management system determined from the ID read by the electronic tag reader and the delivery information stored in the storage device.

ID stored in the electronic tag of the cargo read by the electronic tag reader of the wearable computer, ID stored in the electronic tag of the cart, ID stored in the electronic tag of the vehicle, and delivery information stored in the storage device Based on the result determined from the above, according to the guidance of the sorting guidance device, the cargo is sorted into the cart loaded with the cargo and the vehicle loaded with the cart.

  In addition, the delivery method reads the ID of the electronic tag on the slip label attached to the cargo in a non-contact manner, and collates / determines the read delivery information attached to the ID with the read ID by using a sorting support system. The cargo is sorted according to the guidance of the sorting guidance device.

  In addition, the ID of the electronic tag on the slip label attached to the cargo, the ID stored in the electronic tag of the cart, and the ID stored in the electronic tag of the vehicle are read in a non-contact manner, and the delivery is attached with the read ID. The information is collated and judged by the sorting support system, and according to the collation and judgment, the cargo is loaded into the cart loaded with the cargo and the vehicle loaded with the cart according to the guidance of the sorting guidance device.

  Also, the ID and delivery information read by the electronic tag reader and bar code reader in the pre-sorting stage is stored in the cargo management system, and the control of the large sorting machine and guidance for small sorting are performed based on the ID and delivery information. It is.

  In addition, the delivery support apparatus transmits the ID written on the electronic tag of the delivery slip attached to the cargo transferred via the network, the delivery information linked with the ID, the worker ID, the carriage ID, and the vehicle ID. And a freight tracking system for storing performance information linked with any of the collection date / time, sorting date / time and delivery date / time, and a delivery inquiry system installed at the consignor or consignee, from the input device of the delivery inquiry system Is input to the cargo tracking system and is displayed on the output device of the delivery inquiry system.

  Also provided is a terminal for registering delivery information and a slip issuing machine connected to the terminal for printing a delivery slip embedded with an electronic tag, and the slip issuing machine prints the delivery information registered in the terminal on the delivery slip. Or the information is written on an electronic tag, and the delivery information includes ping-pong information on the address of the pickup destination and consignee.

  From the collection management system, a delivery reception system that prints the ID and delivery information on a slip label based on the input information and sends the ID and the collection request information to the collection management system via a network. An in-vehicle terminal system or a driver terminal system that receives the ID and the collection request information transmitted by wireless communication is provided, and the received collection request information is displayed by voice or a map on a screen for collection.

  According to the present invention, since the delivery information that can determine the location of the consignor and consignee by pinpoint such as latitude and longitude is recorded, the collection and delivery such as collection and delivery or delivery order can be performed by collating with the map information. You can make plans and delivery plans.

  In addition, since the delivery information can be read in a non-contact manner using an electronic tag reader of a wearable computer attached to the body and work can be performed according to the voice guidance of the wearable computer, work efficiency can be improved and sorting errors can be prevented.

  In addition, since information such as worker ID, cart ID, vehicle ID, actual date and time is linked, it is possible to check the operator's wrong actions and obtain more detailed passage information of the luggage. .

  An embodiment of the present invention will be described by taking as an example a mixed freight transportation service for transporting and delivering a consignor's cargo from a consignor to a consignee.

FIG. 1 is a conceptual diagram showing the function of the consolidated freight transportation service and the overall flow thereof. In the consolidated cargo transportation service, the consignor 10, the consolidated cargo carrier 20, and the consignee 30 are involved, and generally, the consignor 10 goes through a multi-stage base of departure, departure terminal, arrival terminal, arrival store. Delivered to the consignee 30. The shipper 10 corresponds to an individual, a company that entrusts cargo transportation, a store that accepts the cargo transportation commission, and the like. The consolidated freight carrier 20 has a transportation base such as a departure store 102, a departure terminal 104, a arrival terminal 106, and a arrival store 108, a cargo information management center 114, a collection vehicle 100, a relay vehicle 112, and a delivery vehicle 110. Undertake the freight transportation requested by the consignor 10 and deliver to a plurality of consignees 30. The consignee 30 is an individual, a company or the like who receives the cargo.

The overall flow of the mixed freight transportation service will be described below with reference to FIG. The consignor 10 requests the mixed freight carrier 20 to collect the cargo in the collection request processing 120, and performs delivery preparation work such as issuance of invoices such as slips and labels and packing / packaging in the delivery preparation processing 122. The consolidated freight carrier 20 receives a collection request from the consignor 10 in a collection request reception process 124, and issues a collection instruction to the collection vehicle 100 in charge of the location of the shipper 10 in the collection instruction process 126. The collection vehicle 100 circulates a plurality of consignees in a collection process 128 and collects the cargo to be transported by the corresponding consignor 10. The collected cargo is brought back to the departure store 102 and unloaded from the collection vehicle 100 by an unloading process 132. In the collection history management 130, cargo information such as the collected cargo slip No. and the date and time when the cargo was collected is stored at the time when the cargo arrives at the departure store 102 or before it arrives and is managed as a collection history. Thereafter, the cargo of each collection vehicle 100 is loaded onto the relay vehicle 112 in the loading process 136 and transported to the next base. In the in-base cargo management process 138, the cargo work date and time of the collection process 128, the unloading process 132, and the loading process 136 is also managed as the in-base cargo information in the store 102.

  Thereafter, cargo is transported in the order of the departure terminal 104, arrival terminal 106, arrival store 108, and unloading processing 132, loading processing 136, and intra-site cargo management processing 138 are performed at each site in the same manner as the departure store 102. . In the sorting process 134 of the originating terminal 104 and the receiving terminal 106, automatic large sorting by a sorting machine such as a sorter is performed in the large sorting process 140, and small manual sorting is performed in the small sorting process 142.

  In the arrival store 108, after the cargo picking process 143 and the loading process 136 on the delivery vehicle 110 are performed, the delivery vehicle 146 delivers the cargo to the consignee 30 in the delivery process 146. Receive the corresponding cargo. The freight information such as the slip No. of the freight delivered by the delivery record management 144 and the date and time of delivery is stored when the delivery vehicle 110 arrives at the arrival shop 108 or before arrival, and is managed as a delivery record. Further, in the site cargo management process 138, the cargo work date and time of the delivery process 146, the unloading process 132 at the arrival store 108, the picking process 143, and the loading process 136 is also managed as the cargo information in the site.

  Cargo passing information such as freight collection processing 128, delivery processing 146, unloading processing 132, sorting processing 134, loading processing 136, and picking processing 143 at each site from the departure store 102 to the arrival store 108 is in-site freight management. As processing 138, the information is collected in the cargo information management center 114 and managed as cargo tracking information by the cargo tracking processing 147.

FIG. 2 is a block diagram showing an overall system configuration for realizing various functions in each vehicle, each base, the cargo information management center 114, and the consignee 30 of the consignor 10 and the mixed freight carrier 20 shown in FIG. It is. The system shown in FIG. 2 includes a delivery reception system 210 installed in the shipper 10, a delivery inquiry system 270, a collection vehicle 100 prepared at the departure store 102, a delivery vehicle 110 prepared at the arrival store 108, and a collection vehicle 100. Or the in-vehicle terminal system 220 installed in the delivery vehicle 110 and wirelessly connected to the collection management system 215 or the delivery management system 250. The in-vehicle terminal system 220, the collection management system 215, owned by the driver of the collection vehicle 100 or the delivery vehicle 110, Alternatively, a driver terminal system 225 wirelessly connected to the delivery management system 250, a collection management system 215 installed at the departure store 102, an intra-site cargo management system 240 installed at each location, the departure terminal 104, and the arrival terminal 106 Automatic sorting system 245, sorting support system 230, arrival 108, a delivery management system 250 installed at 108, a picking support system 252, a shipper 10, a delivery inquiry system 270 installed at the consignee 30, an intra-site network 235 connecting each system in each base, and a freight information management center 114, the inter-base network 255 connecting the intra-base cargo management system 240 and the cargo tracking system 260, the delivery reception system 210, the delivery inquiry system 270, the pickup management system 215, and the delivery management. An external network 265 connecting the system 250 and the cargo tracking system 260 is configured.

The in-vehicle terminal system 220 and the driver terminal system 225 are wirelessly connected to the collection management system 215. The delivery acceptance system 210 and delivery inquiry system 270 of the consignee 10, the collection management system 215 of the departure store 102, the cargo tracking system 260, and the delivery inquiry system 270 are connected by an external network 265, and data is transmitted and received between them. The intra-site cargo management system 240 installed in the departure store 102, the departure terminal 104, the arrival terminal 106, and the arrival store 108 is connected to each other via the inter-base network 255, and exchanges data with each other. The collection management system 215 of the departure store 102, the freight management system 240 in the site, and the picking support system 252 of the arrival store 108, the delivery management system 250, and the freight management system 240 in the site are respectively connected via the in-site network 235. Yes. The automatic sorting system 245, the sorting support system 230, and the intra-site cargo management system 240 for the departure terminal 104 and the arrival terminal 106 are connected by an intra-base network 235.

  The collection request, collection request reception, and collection instruction of the system configured as described above will be described in more detail.

  FIG. 3 is a configuration diagram illustrating an example of the delivery reception system 210. The delivery acceptance system 210 is installed in companies such as manufacturers, wholesalers, retailers, etc. that continuously entrust cargo transportation of a certain quantity or more. In addition, it is also installed in a store such as a convenience store contracted with the consolidated freight carrier 20, and in this case, it is generally used by an individual. The delivery reception system 210 is used to input information necessary for freight transportation and automatically issue a slip label attached to the freight when the consignor 10 entrusts freight transportation. At least one of a device 310, an input device 320, an output device 330, a slip label issuing machine 340 with an electronic tag reader / writer and a slip label issuing machine 350 with an electronic tag reader is provided. The input device 320 includes a keyboard, a pointing device, a touch panel, and the like. The output device 330 includes a display, a printer, a touch panel, and the like.

  The slip label issuing machine 340 uses a read / write electronic tag built-in slip label 360, and the slip label issuing machine 350 uses a read-only electronic tag built-in slip label 370 to issue a slip label. An electronic tag is composed of an IC chip and an antenna, and reads and writes data in a non-contact manner by radio waves.

  The read / write electronic tag-attached slip label 360 is a slip label in which a small and thin electronic tag that can be read and written is embedded on paper. The read-only electronic tag built-in slip label 370 is a slip label in which a small and thin electronic tag in which a unique ID is already written and the ID can be read without contact is embedded on paper.

  The slip label issuing machine 340 designates a shipper, a consignee's address / first name, delivery designation date and delivery time zone required for freight transportation input by the input device 320 on a slip / label with a read / write electronic tag. , A device for printing delivery information such as a slip No. as an ID for managing the cargo and writing the delivery information on the electronic tag in a non-contact manner. The slip label issuing machine 350 has a read-only electronic tag built-in slip label 370, a consignor necessary for freight transportation input by the input device 320, a consignee's address / first name, delivery designation date and delivery time zone designation, This device prints delivery information such as a slip No. and reads an ID stored in an electronic tag embedded in the slip label. As will be described later, when the slip label issuing machine 350 is used, information similar to the read / write electronic tag is printed on the slip label as a two-dimensional barcode.

  FIG. 18 is a flowchart showing a processing flow of the delivery acceptance system 210 and the collection management system 215, and FIG. 19 is a data configuration diagram of the delivery information 1900. When the consignor 10 entrusts transportation of a certain cargo, the input device 320 is operated to issue a slip label printed with delivery information 1900 as shown in FIG. Deliver to the carrier 20.

  In order to issue the slip label, the shipper uses the input device 320 of the delivery reception system 210 to send the delivery information 1900 such as the shipper required for cargo transportation, the address / surname of the consignee, delivery designation date and delivery time zone designation. Input. As shown in FIG. 19, delivery information 1900 mainly includes shipper information 1902 regarding the shipper, consignee information 1904 regarding the consignee, cargo information 1906 of the cargo to be consigned for transportation, and destination information 1908 regarding the cargo collection destination. It is divided roughly into.

  In the shipper information 1902, the shipper number 1910 given by the consolidated freight carrier 20 to identify the shipper 10 who continuously requests freight transportation, the shipper's address 1912, the surname or name 1914, A telephone number 1916 and an address code 1918 expressing a part of the address of the shipper with numbers are included. The shipper's address code 1918 may be a zip code, or may be a five-digit address code representing a prefecture or city / town set by JIS, or a code uniquely set by the consolidated freight carrier 20.

The consignee information 1904 includes a consignee's address 1922, a full name or name 1924, a telephone number 1926, an address code 1928 that expresses a part of the consignee's address in numbers, and a sales office in which the consignee's address is the area in charge of delivery. And a latitude 1932 and a longitude 1934 automatically calculated from the address code 1928 of the consignee.

The freight information 1906 indicates the item name 1936 of the freight requested to be collected, the flight number 1938 determined according to the characteristics of the freight such as general / frozen / refrigerated, the size 1940 representing the size and weight of the freight, and the specific date and time when the freight is delivered. Delivery date designation 1942, time zone designation 1944 for designating delivery time zone to consignee, precautions 1946 for designating precautions for handling cargo, billing category 1948 indicating payment method such as payment / payment, etc. Slip No. 1950 indicating the ID of the slip label, an electronic tag ID 1952 indicating the ID of the electronic tag incorporated in the slip label, and a reception date 1954 indicating the date and time when the delivery information is input to the delivery reception system 210.

  The collection destination information 1908 includes a collection desired date and time 1956 for designating the collection date and time, a collection destination address 1958, a full name or name 1960, a telephone number 1962, an address code 1964 expressing a part of the collection destination address in numbers, a collection A store opening code 1966 indicating a sales office whose previous address is a delivery charge area, that is, a sales office serving as a collection charge area, and latitude 1968 and longitude 1970 automatically calculated from the address code 1964 of the collection and delivery destination are included.

  The input operation of the delivery information 1900 is performed by the input device 320 by displaying a data table as shown in FIG. 19 on the display screen of the output device 330. The delivery information 1900 is sequentially stored in the storage device 310 when input from the input device 320. In the case of a consignor who continuously uses the consolidated freight transportation service, the consigner information 1902 is input by registering data of the consignor information input in the past in the storage device 310, It is also possible to search by using a person's first and last name or name 1914, telephone number 1916, etc. as a key and perform input work. FIG. 20 is a data configuration diagram of the address master. When newly registering shipper information, the address 2010 of the address master in FIG. 20 is hierarchically displayed on the output device 330 in the order of prefecture 2011, municipality 2012, large town name 2013, and chome 2014, and the candidates. The address code 1918 and the store opening code 1956 can be input automatically by selecting a corresponding address from among the addresses (step 1210).

  In the case of a consignor who continuously uses the consolidated cargo transportation service, the consignee information 1904 is input by registering the consignee information input in the past in the storage device 310, and the consignee's first name or name 1914, It is also possible to search by using the telephone number 1916 or the like as a key to perform input work. Further, when a new consignee is registered, the address code 1928, the store code 1930, the latitude 1932, and the longitude 1934 can be automatically input by using the same method as that for registering the consignee information 1904. (Step 1220).

  When the input of the consignor information and the consignee information is completed, the cargo information 1906 of the cargo entrusted with transportation is input and stored in the storage device 310. In the cargo information, flight number 1938, size 1940, time zone specification 1944, cautions 1946, and billing category 1948 are pre-mixed according to the characteristics of the cargo to be consigned for transportation and the conditions desired by the shipper regarding transportation. This is entered by the shipper selecting from items established by the freight carrier. The product name 1936 is registered by selecting from product name candidates established by the consolidated freight carrier in advance or by inputting a character string. As for the slip No. 1950, the No. numbered by the delivery reception system 210 for each slip label from among the slip No. group previously assigned to the delivery reception system 210 by the consolidated freight carrier at the same time as issuing the slip label. Registered in the storage device 310. Normally, serial numbers are taken in the order in which the slip labels are issued. The reception date 1954 is input by selecting the delivery date designation and the desired collection date from the calendar of the delivery reception system 210 from the current date and time of the delivery reception system 210 (step 1230). As for the collection destination information 1908, information related to the collection destination determined by the installation location of the delivery reception system 210 is registered in advance. The desired collection date and time 1956 of the collection destination information 1908 is selected and input by the consignor 10 from the calendar of the delivery reception system 210.

When the input of the cargo information 1906 is completed, a slip label attached to the cargo is issued.
(Step 1240).

In the case of a slip / label with a built-in read / write type electronic tag, the slip label issuance processing is performed by using the consolidated freight transport service in the delivery information 1900 registered in steps 1210, 1220, and 1230. , Items that need to be read by a person such as precautions are printed by the slip label issuing machine 340 (step 1242). Next, step 1210,
The delivery information 1900 registered in 1220 and 1230 is written into the electronic tag by the slip label issuing machine 340 with the electronic tag writer (step 1244). In this case, the information written in the electronic tag is automatically sent to the electronic tag data by the system such as the terminal or equipment when performing the consolidated cargo transportation service such as the consignee's address code, slip No., and time zone designation. Is necessary information to read and judge

On the other hand, in the case of the read-only electronic tag built-in slip label 370, the slip label issuing machine 350 first reads the electronic tag ID of the slip label to be printed (step 1246). The read electronic tag ID is registered in the storage device 310 as the electronic tag ID 1952 in the delivery information 1900 (step 1248). Next, in the delivery information 1900 registered in Steps 1210, 1220, and 1230, slips are provided for items that the person needs to read visually, such as the consignor's first name, consignee address / first name, precautions, etc., on the consolidated freight transportation service. Printing by label issuing machine 350
(Step 1250). Further, the delivery information 1900 including the electronic tag ID is printed on the slip label using a barcode symbol capable of holding a lot of information such as a two-dimensional barcode (step 1252). Cargo walks through each base. By reading this two-dimensional bar code in the unloading operation 132 at each base, the electronic tag ID and the delivery information 1900 associated with the tag are taken into the intra-base cargo management system 240. Is possible.

  In this way, by fetching the delivery information 1900 linked with the electronic tag ID into the intra-site cargo management system 240 at the unloading operation stage, a failure occurs in the base / inter-base network 255 that is not connected to the inter-base network 255. Even if it occurs, the cargo and delivery information within each site can be synchronized, so automatic sorting is possible even when using a read-only electronic tag built-in slip label. When the delivery information 1900 linked with the electronic tag ID is transferred to each corresponding site using the inter-base network 255, the two-dimensional barcode printing in step 1252 is not necessarily required.

  In addition, since the delivery information that can determine the location of the collection destination and consignee by pinpoint such as latitude and longitude is recorded on the slip label with built-in read / write type electronic tag or 2D barcode, it matches with the map information. By doing so, it is possible to make a collection / delivery plan such as collection / delivery or delivery order, and a delivery plan.

Next, it is determined whether or not the registration is completed (step 1260), and steps 1210, 1220, 1230, and 1240 are repeated until the registration is completed for the number of cargo to be transported. When registration for the number of cargoes to be consigned for transportation is completed, a slip label corresponding to the cargo is pasted and a collection request is made to the mixed cargo transporter 20 (step 1270). This collection request is performed by transmitting the delivery information 1900 stored in the storage device 310 of the delivery acceptance system 210 to the collection management system 215 via the external network 260. Here, the information transmitted to the collection management system 215 does not necessarily need to be all items of the delivery information 1900 described above. The collection information 1908 necessary for requesting collection, the size 1940 necessary for recording sales, and a slip No. 1950, arrival code 1930 and the like may be the minimum necessary information.

  Next, collection and collection results management will be described. FIG. 4 is a configuration diagram illustrating an example of the collection management system 215. The collection management system 215 is used for the collection request reception process 124 and the collection instruction process 126, and includes a processing device 400, a storage device 410, an input device 420, an output device 430, and a wireless communication device 440. The processing device 400 is connected to the external network 260. The input device 420 and the output device 430 have the same functions as the input device 320 and the output device 330 of the delivery acceptance system 210, respectively. The wireless communication device 440 is used for the collection instruction processing 126 and the collection processing 128 and performs wireless communication with the in-vehicle terminal system 220 or the driver terminal system 225.

FIG. 5 is a configuration diagram illustrating an example of the in-vehicle terminal system 220. The in-vehicle terminal system 220 is used for the collection instruction processing 126 and the collection processing 128, and includes a processing device 500, a storage device 510, an input device 520, an output device 530, a wireless communication device 540, and an audio output device 550. The input device 520 and the output device 530 have the same functions as the input device 320 and the output device 330 of the delivery acceptance system 210, respectively. The wireless communication device 540 is used for receiving / transferring delivery information in the collection instruction processing 126 and transmitting actual results of the collection 128, and performs wireless communication with the collection management system 215 and the driver terminal system 225. The voice output device 550 announces the addition of the collection request by voice.

  FIG. 6 is a configuration diagram illustrating an example of the driver terminal system 225. The driver terminal system 225 is used for the collection instruction processing 126 and the collection processing 128, and includes a processing device 600, a storage device 610, an input device 620, an output device 630, a wireless communication device 640, an electronic tag reader 650, a barcode reader 660, and an audio output. Device 670 is configured. The input device 620 and the output device 630 have the same functions as the input device 320 and the output device 330 of the delivery acceptance system 210, respectively. The wireless communication device 640 is used for receiving the delivery information of the pickup instruction 126 and transmitting the record of the pickup 128, and performs wireless communication with the pickup management system 215 and the in-vehicle terminal system 220. The audio output device 670 announces the addition of the collection request by voice.

  The collection management system 215 receives the delivery information 1900 from the delivery acceptance system 210, stores it in the storage device 410 as the collection request information including the received time, and accepts the collection request (step 1275). Based on the received collection request information, that is, the collection information 1908 in the delivery information 1900, the person in charge of collection, the collection vehicle 100, the in-vehicle terminal system 220, and the driver terminal system 225 are determined in that time zone. . The wireless communication device 440 is used to transmit the delivery information 1900 as the corresponding collection request information to the determined in-vehicle terminal system 220 and driver terminal system 225 (step 1280). The data transmission to the driver terminal system 225 may be transferred from the collection management system 215 via the in-vehicle terminal system 220.

  The collection vehicle 100 may also serve as the delivery vehicle 110, and the collection operator may also serve as a delivery worker as well as performing collection specialization. When the in-vehicle terminal system 220 receives the delivery information 1900 including the collection request information, the in-vehicle terminal system 220 makes an announcement to the effect that the collection request has been added to the collection / delivery operator in the form of voice and a message on the screen. Further, by storing the map information of the area in charge of the collector in advance in the storage device 510, it is possible to display a map on the output device 530 and plot the position of the added pickup destination. . The collection operator analyzes the delivery instruction, the collection instruction, and the newly added collection destination information on the day, manually or by the processing device 500, and the order in which the collection / delivery vehicle 100 stops at the collection destination and the delivery destination. , Calculate the scheduled time. Based on the calculated data, route guidance is performed, such as displaying a route of points to stop on the map of the output device 530. As a result, the collection / delivery worker can efficiently drop in at the collection / delivery destination and perform the collection / delivery work without making a mistake. Moreover, even if there is a new addition, it is possible to prevent omission of collection / delivery.

  When a pickup request is newly added while the pickup / delivery worker is working at a place away from the vehicle, a message is displayed on the output device 630 of the driver terminal 225 and voiced. An announcement is made that a pickup request has been added. Since the announcement is made at the driver terminal 225, the collection request information is reliably transmitted to the collection / delivery worker in real time without returning to the vehicle each time. As a result, even when a plurality of locations in the building are continuously collected and delivered, or even when it is impossible to return to the vehicle, it is possible to visit the continuously added collection destinations. In addition, when the collection destination is a dealer, we have regularly visited the dealer regardless of whether or not there is cargo entrusted for transportation, and when there was cargo, we collected the cargo. Then, since the delivery information 1900 can be received by the driver terminal 225 and the operation of collecting can be performed, it is possible to perform the collecting operation without the idling of the collecting, and to improve the efficiency of the collecting operation.

  When the collection worker arrives at the collection destination, the collection operation 128 is performed. The pickup operator reads the electronic tag ID of the slip label 360 or the slip label 370 attached to the cargo using the electronic tag reader 650 of the driver terminal 225. Necessary information is extracted from the delivery information 1900 including the collection request information received by the driver terminal 225 and displayed on the output device 225. When the collection destination is a company in which the delivery reception system 210 is installed, the collection operator measures the weight and dimensions of the cargo and inputs the size 1940 from the input device 620. As a result, the size 1940, the store code 1966, the store code 1930, and the flight number 1938 are determined, the fare is automatically calculated by the processing device 600, and the fare is charged to the shipper.

  In the above-described collection results, the electronic tag ID reading by the electronic tag reader 650 has been described as an example. However, it can be replaced with the reading of the slip No. by the barcode reader 660. In this case, the cargo whose slip No. has been read by the barcode reader 660 is sent to the storage device 610 as delivery information 1900, a driver terminal ID, a collection worker ID, a collection vehicle ID, a collection date and time, and a collected record data. Stored. This collection record data is also used as sales record data. The collection results are collectively transferred to the collection management system 215 when the collection operator returns to the store or in the vehicle. It is also possible to transmit data from the shipper 10 in real time using the wireless communication device 440.

Next, unloading and loading at the store opening will be described. When a collection vehicle 100 loaded with cargo arrives at the departure store, the cargo is unloaded from each collection vehicle 100, and the cargo is collectively loaded onto the relay vehicle 112. The same portable terminal as the driver terminal system 225 is prepared at the store opening, and cargo unloading and loading results are collected using this terminal. In the driver terminal system 225, the ID of the unloading and loading operator is registered in advance using the input device 620. By reading the electronic tag ID of the slip label attached to the cargo with the electronic tag reader 650, Unloading and loading results such as electronic tag ID, worker ID, and current time are stored in the storage device 610 and managed. This makes it possible to perform more detailed work performance management such as who, when and which cargo is unloaded and loaded. Note that the electronic tag ID reading operation by the electronic tag reader 650 may be replaced with the slip No. reading by the barcode reader 660.

  Next, the large sorting and the small sorting at the terminal will be described in more detail.

FIG. 14 is a configuration diagram illustrating an example of the automatic sorting system 245. The automatic sorting system 245 is used for the large sorting process 140 in the sorting process 134, and includes a processing device 1400, a storage device 1410, an output device 1420, a fixed electronic tag reader 1430, a fixed two-dimensional bar code reader 1440, and a sorter 1450. The The processing device 1300 is connected to the intra-site network 235. The output device 1330 has the same function as the output device 330 of the delivery acceptance system 210. The stationary electronic tag reader 1430 is an apparatus installed in an arch shape on a conveyor, and is an apparatus that reads information on an electronic tag on a slip label in a non-contact manner. The fixed two-dimensional barcode reader 1440 is a device that reads delivery information printed on a slip label with a two-dimensional barcode.

  One automatic sorting system 245 includes at least one of a fixed electronic tag reader 1430 and a fixed two-dimensional barcode reader 1440. The fixed electronic tag reader 1430 is used for reading the read / write type electronic tag built-in slip label 360 and reading the read-only type electronic tag built-in slip label 370. In the case of the read-only electronic tag built-in slip label 370, the delivery information 1900 linked to the electronic tag ID needs to be transferred to the calling terminal 104 and the receiving terminal 106 in advance via the inter-base network 255. is there.

  The fixed two-dimensional bar code reader 1440 is used in the case of the read-only electronic tag built-in slip label 370, and is used when the delivery information is fetched automatically and large sorting is performed without using the inter-base network 255. Large-scale sorting is performed by reading the two-dimensional barcode, and the delivery information 1900 linked to the electronic tag ID can be captured. Therefore, even if the delivery information 1900 is not transmitted via the inter-base network 255, the delivery information 1900 can be obtained inside the bases of the calling terminal 104 and the destination terminal 106 by reading the electronic tag. It is possible to refer to the delivery information 1900 of the cargo to be processed.

  As the sorting support system 230, there are two methods, a method A shown in FIG. 7 and a method B shown in FIG. The method A in FIG. 7 is mainly used for the read / write type electronic tag built-in slip label 360, but can be applied to the read-only type electronic tag built-in slip label 370. In these cases, sorting support is performed using a wearable computer. Further, the method B in FIG. 8 is mainly used in the case of the read-only electronic tag built-in slip label 370.

FIG. 7 is a configuration diagram illustrating an example of the sorting support system 230 of the method A. 9 and 10 are perspective views of the sorting support system of method A. The sorting support system 230 is used for the sorting process 134 and the loading process 136, and includes a processing device 700, a storage device 710, an input device 720, an output device 730, an audio output device 740, an electronic tag reader 750, and a wireless communication device 760. The In the case of the sorting process 134 and the loading process 136, the worker performs the work while freely moving, so the sorting support system 230 needs to be attached to the worker's body. For this reason, each part of the sorting support device 230 such as the processing device 700 and the storage device 710 is subjected to vibration isolation processing, and an integrated wearable computer is used. The audio output device 740 has the shape of an earphone attached to the worker's ear, and provides audio guidance for sorting / loading work support information. The voice guidance can take a form in which voice is generated from a speaker unit built in the processing apparatus 700.

  The electronic tag reader 750 has a sensor unit for sensing electromagnetic induction attached to the chest of an operator as shown in FIG. 9, and a small touch type sensor embedded in a finger or palm of a glove as shown in FIG. This is a device that reads out information written in an electronic tag by bringing a sensor unit close to or lightly contacting a tag. The wireless communication device 760 is connected to the intra-site network 235, is used to transmit the results of the sorting process 134 and the loading process 136, and performs wireless communication with the intra-site cargo management system 240. When the read-only electronic tag built-in slip label 370 is used, the wireless communication device 760 is also used to receive the delivery information 1900 linked to the electronic tag ID, and performs wireless communication with the collection management system 215.

FIG. 8 is a configuration diagram illustrating an example of the sorting support system 230 of the method B. 11 and 12 are perspective views of the sorting support system of method B. FIG. The sorting support system 230 is used for sorting processing 134 and loading processing 136, and mainly includes an electronic tag ID recognition device 810, a sorting processing device 840, and a sorting guidance device 830.

  The electronic tag ID recognition device 810 and the sorting guidance device 830 are attached to the body of the worker who performs sorting and loading, and the sorting processing device 840 is installed near the work place. As the electronic tag ID recognition device 810 and the sorting guidance device 830, wearable computers that have been subjected to anti-vibration processing in the same manner as the method A are used. The electronic tag ID recognition device 810 includes a processing device 812, an input device 814, an output device 816, a wireless communication device 818, and an electronic tag reader 820. The sorting processing device 840 includes a wireless communication device 842, a processing device 844, a storage device 846, an input device 848, and an output device 850. The sorting guidance device 830 includes a processing device 832, a wireless communication device 834, and an audio output device 836.

  The sorting support system 230 of the system B is mainly used for the read-only electronic tag built-in slip label 370, but the electronic tag ID read by the electronic tag recognition device 810 is sent to the sorting processing device 840 via the wireless communication device 818. Sent to. The sorting processing device 840 refers to the delivery information based on the received electronic ID tag, makes a judgment based on the delivery information, and performs voice guidance and the like. The sorting processing device 840 can communicate with a plurality of electronic tag recognition devices 810 and sorting guidance devices 830 wirelessly, and can execute the processing of each device in parallel. The sorting guidance device 830 has the same function as the voice output device of the sorting support system of method A.

  The electronic tag reader 820 has a sensor unit for detecting electromagnetic induction attached to the chest of an operator as shown in FIG. 11, and a small touch sensor as shown in FIG. 12 embedded in a finger or palm of a glove. This is a device that reads out information written in an electronic tag by bringing a sensor unit close to or lightly contacting a tag. The wireless communication devices 818, 834, and 842 connect the electronic tag ID recognition device 810, the sorting processing device 840, and the sorting guidance device 830.

Large sorting at terminals such as departure terminal and arrival terminal is performed as follows. When the relay vehicle 112 arrives at the terminal, the cargo is unloaded from the relay vehicle 112, and a large sorting is performed for each area where a plurality of arrival terminals are gathered, or for each unit where a plurality of arrival shops are gathered. The automatic sorting system 245 is used for the large sorting process. In the storage device 1410, delivery information 1900 via the inter-base network 255 and the intra-base network 235 is received and stored in advance. A sorting master table in which a store code is assigned to each sorting port No. of the sorter 1450 is prepared in advance and stored in the storage device 1410. When the cargo moves on the conveyor and the stationary electronic tag reader 1430 reads the electronic tag ID of the slip label in a non-contact manner, the delivery information 1900 is referred to and the corresponding store code is searched. Based on the arrival code, the sorting master table is referred to and the sorting port No. is determined. This sorting port No. is transferred to the sorter 1450 as sorting control information, and the cargo is sorted for each sorting port. If the slip is a read / write electronic tag built-in slip label 360, it is possible to hold a store code in the electronic tag body, so that sorting can be performed without referring to the delivery information 1900 of the storage device. it can.

  The delivery information 1900 can be received by reading the two-dimensional barcode printed on the slip label by the fixed two-dimensional barcode reader 1440, and automatic sorting can be performed based on the delivery information 1900. In addition, since a slip label on which a two-dimensional barcode of delivery information is printed is affixed to the cargo and walks around the site, the delivery information 1900 is captured at each site by reading the two-dimensional barcode at the beginning of each site. Is possible. This makes it possible to synchronize the freight and the delivery information even when the delivery information 1900 cannot be obtained via the inter-base network 255 in the case of using a slip label with a read-only electronic tag. In addition, the cost for data transmission / reception can be reduced. In the case of the calling terminal, large sorting is the first process, and at this point, the two-dimensional barcode is read.

  The cargo that has been largely classified for each sorting port is sorted by the sorting support system 230 in units of arrival terminals or arrival units and loaded on the cart. The cart loaded with the cargo is loaded into the vehicle and sent to the arrival terminal or the arrival store.

  Next, the small sorting at the terminal will be described. In each terminal, a sorting support system 230 as shown in FIGS. 8, 11, and 12 is installed. FIG. 22 is a processing flow of sorting and loading operations using the sorting support system 230 of method B. FIG. 23 is a perspective view showing a state of sorting and loading work using the sorting support system 230 of the method B.

When the relay vehicle 112 loaded with cargo arrives at the terminal, unloading, sorting, and loading operations are performed. Prior to that, delivery information 1900 of each cargo is sent to the intra-site cargo management system 240 via the inter-base network 255. Data transfer. The delivery information 1900 of each cargo is transmitted to the sorting processing device 820 of the sorting support system 230 via the intra-site network 235 and stored in the storage device 826 (step 2200).

  FIG. 21 is a diagram illustrating a data configuration of a relay vehicle allocation plan. For each destination 2120, a vehicle allocation plan in which the vehicle ID 2110 of the relay vehicle 112 is assigned in advance is created. In accordance with this dispatch plan, cargo is loaded onto the truck and the truck is loaded onto the vehicle. The dispatch plan is transmitted to the sorting processing device 820 of the sorting support system 230 via the intra-site network 235 and stored in the storage device 826 (step 2202).

A destination 2120 and a vehicle ID 2110 are allocated to the cart 2310 at the site of unloading, sorting, and loading work. Each carriage 2310 is provided with a plate 2320 on which a destination can be written, and an electronic tag is built in the plate 2320. A unique cart ID 2130 is stored in advance in this electronic tag. The input device 814 of the electronic tag ID recognizing device 810 performs an input indicating that a cart setting process is to be performed, and the electronic tag reader 816 performs a reading process of the cart ID 2130 and the vehicle ID 2110. By this process, the tying process of the cart ID 2130 and the vehicle ID 2110 is performed. The link information is transmitted to the sorting processing device 840 of the sorting support system 230 via the wireless communication devices 818 and 842 and stored in the storage device 846 (step 2206), and the preliminary work is completed.

  When the preliminary work is completed, the sorting work is performed. When the cargo largely sorted by the automatic sorting system 245 is loaded on a cart, an electronic tag reader 816 attached to the chest of the operator 2330 as shown in FIG. 11 or a small touch sensor as shown in FIG. The embedded electronic tag reader 816 is brought close to the electronic tag of the cargo slip label, and the electronic tag ID is read (step 2210). The read electronic tag ID is transferred to the processing device 844 via the wireless communication devices 818 and 842, and refers to the delivery information 1900 stored in the storage device 846 to extract the arrival code 1930 (step 2212). ). Based on the extracted arrival code, the vehicle allocation plan 2100 is referred to and a corresponding cart is searched (step 2214). The searched vehicle ID is transferred to the processing device 832 of the sorting guidance device 830 via the wireless devices 842 and 834. Then, the voice output device 836 of the sorting guidance device 830 guides the cart ID, which is the cargo loading destination, by voice (step 2216). As shown in FIGS. 11 and 12, the audio output device 836 is easy to hear if it is attached to the operator's ear, and is not easily affected by noise on the site. With this voice guidance, the operator can grasp the cart ID of the loading destination without having to read the information on the slip slip label of the cargo. Further, since the processing device 844 selects a cart with a predetermined destination, it is possible to eliminate an operator's judgment error and reduce errors in the cart on which the cargo is loaded.

Next, the cart ID built in the plate 2320 of the cart on which the cargo is to be loaded is read by the electronic tag reader 820 of the electronic tag ID recognition device 810 (step 2220). The read cart ID is transferred to the sorting processing device 840 via the wireless communication devices 818 and 842, and it is determined whether or not it matches the vehicle ID searched in Step 2214 (Step 2222). The determination result of the processing device 844 is transferred to the sorting guidance device 830 via the wireless communication devices 842 and 834, and “OK” is uttered by the voice output device 836.
The determination of “NG” is guided (step 2224). As a result, cargo can be loaded on the corresponding cart, and loading errors can be reduced.

  As described above, since the delivery information can be read in a non-contact manner using the electronic tag reader 820 of the wearable computer attached to the body and the work can be performed according to the voice guidance of the wearable computer, work efficiency can be improved and sorting errors can be prevented.

  At this time, as shown in FIG. 23, the electronic tag ID of the cargo read by the electronic tag reader 820, the cart ID, the worker ID registered in advance by the input device 814, and the current time of loading information 2350 on the cart. And stored in the storage device 846 for management. As a result, more detailed work performance management such as who, when, which cargo is loaded on which cart can be performed, and the effect of improving the efficiency of cargo sorting and reducing mistakes and fraud can be obtained. The worker ID registration by the input device 814 may be a method in which the electronic tag reader 820 reads the electronic tag ID built in the worker's personal ID card.

When the cart loaded with cargo is full or when there is no more cargo to be sorted, the cart ID of the cart is read by the electronic tag reader 820 of the electronic tag ID recognition device 810, and the cart is loaded by the input device 814. An end process is performed and the vehicle is loaded on the relay vehicle 112. The read cart ID is transferred to the processing device 844 via the wireless communication devices 818 and 842, and refers to the vehicle allocation plan 2100 stored in the storage device 826, and automatically searches for the corresponding loaded vehicle 2110 (step). 2232). From this search result, the corresponding cart ID is transferred to the processing device 832 of the sorting guidance device 830 via the wireless devices 842 and 834. The voice output device 836 of the sorting guidance device 830 guides the vehicle ID, which is the loading destination of the cart, by voice (step 2234). The audio output device 836 is configured to be attached to the operator's ear as shown in FIGS. 11 and 12, similarly to unloading and sorting operations. With this voice guidance, the operator can grasp the vehicle ID of the loading destination without having to read the description information on the cart plate. Further, since the loaded vehicle is selected by the processing device 844, it is possible to reduce the error of the vehicle due to the operator's judgment error.

Next, a vehicle ID tag provided at, for example, a slot of the vehicle to be loaded is read by the electronic tag reader 820 of the electronic tag ID recognition device 810 (step 2236). The read vehicle ID is transferred to the sorting processing device 840 via the wireless communication devices 818 and 842, and it is determined whether or not it matches the vehicle ID calculated in step 2232 (step 2238). The result of the determination by the processing device 844 is transferred to the sorting guidance device 830 via the wireless communication devices 842 and 834, and the voice output device 836 provides guidance for the determination of “OK” or “NG” by voice (step). 2240). As a result, it is possible to reduce mistakes in loading the carriage onto the vehicle due to an operator's judgment error.

  As described above, since the delivery information can be read in a non-contact manner using the electronic tag reader 820 attached to the body, work efficiency is improved and sorting errors can be prevented.

At this time, as shown in FIG. 23, the cart ID and vehicle ID read by the electronic tag reader 820, the worker ID registered in advance by the input device 814, and the current time are stored in the vehicle loading result information 2360 as a storage device. 846 is stored and managed. As a result, it is possible to carry out more detailed work performance management such as who, when, which trolley is loaded on which vehicle, and the effect of improving the efficiency of cargo sorting and reducing mistakes and fraud. The worker ID registration by the input device 814 may be a method in which an electronic tag reader 820 reads an electronic tag ID built in an individual worker's ID card.

  In the above description, the example in which the sorting support system 230, the intra-site freight management system 240, and the like are installed at the base has been described. The sorting support system 230, the on-site cargo management system 240, etc. are installed in an external company, and the ID information on the electronic tag of the slip label attached to the cargo is read in a non-contact manner, and the read ID information etc. is sent to the external company. Send in real time. An external company that receives the ID information or the like creates basic data for collating or categorizing the cargo by collating and judging the ID information and the delivery information 1900 linked thereto. Send the created guidance or basic data for giving guidance to the site in real time. The base receives guidance or basic data for giving guidance, and gives guidance to the worker by voice, and the worker performs the above-described cargo sorting operation by this guidance.

  In the above, description has been made by taking as an example the small sorting process in the consolidated freight transportation industry, but it can be applied to, for example, picking work and inspection work of products and parts in manufacturing factories, wholesale factories and distribution centers. .

  In such an operation, an electronic tag in which a product number ID such as a JAN code or a part number indicating the product number of an individual product or part is written in a label or tag attached to each product or part is incorporated. deep. A picking work support apparatus or inspection work support apparatus having the same function as the sorting support system 230 receives a picking or inspection work plan in advance and determines a picking unit or inspection work unit to be executed.

  The determined work unit is guided by the wearable computer and performs picking work or inspection work. The product ID is read by the electronic tag reader from the electronic tag of the picked or inspected product or part. Based on the read product number ID, the work plan is erased and the consistency with the plan is checked.

  In this way, even when applied to picking work or inspection work of products and parts, the worker can work by voice guidance etc., and the completed work plan is automatically erased by reading the electronic tag. In addition, the consistency with the plan is checked, so that the accuracy and efficiency of picking and inspection work can be improved.

  Further, by reading the worker ID, it is possible to manage work results such as who has performed what amount of picking and inspection work, and the work management accuracy can be improved.

  As described above, when manually sorting and loading cargo, an RFID tag reader that can read RFID tags in a contactless and hands-free manner, and the operator can freely move around. By using a wearable computer, the voice guidance of the sorting destination and the automatic check of the loading destination are realized. Thereby, it becomes possible to reduce the operator's judgment mistake and to perform correct work. In addition, in these unloading, sorting, and loading operations, detailed performance information such as who, when, which cargo, which cart, and which vehicle was loaded is managed at the same time, making it more efficient and more error-free.・ Work with less fraud can be realized, and more detailed responses can be made to inquiries from shippers and consignees.

  In the above description, the sorting support system of method B in FIG. 8 has been described as an example, but the same processing is performed in the sorting support system of method A shown in FIG. 7 using a wearable computer. In this case, the electronic tag ID recognition device 810 in FIG. 8 is output to the input device 720, the output device 730, and the electronic tag reader 750 in FIG. 7, the sorting processing device 840 is to the processing device 700, the storage device 710, and the sorting guidance device 830 is to output the voice. The same processing as that of the device 740 is performed. In addition, the slip has been described by taking the read-only electronic tag built-in slip label 370 as an example, but in the case of the read / write electronic tag built-in slip label 360, the electronic tag main body has a store code that is consignee information, The address code of the consignee can be stored, and even if the delivery information 1900 is not transmitted via the inter-base network 255, by reading the electronic tag, the inside of the base of the source terminal 104 and the destination terminal 106 Can obtain delivery information 1900 and can refer to delivery information 1900 of the corresponding cargo.

  Next, unloading, picking and loading at the arrival store will be explained. The picking support system 252 is the same mobile terminal as the driver terminal system 225, and includes the same functions and devices. When the relay vehicle 112 arrives at the arrival shop, the cargo is picked and loaded into the delivery vehicle 110 unit. The delivery area of the delivery vehicle 110 is determined in advance, and the delivery vehicle 110 on which the cargo is loaded is determined by the address of the consignee of the cargo. FIG. 24 is a diagram showing a data structure of a delivery plan prepared by the delivery management system 250 based on the delivery information 1900. FIG. 25 is a processing flow from unloading at the arrival store to loading and delivery instructions.

  The delivery management system 245 receives the delivery information 1900 for the arrived cargo via the inter-base network 255 and the intra-base network 230 (step 2500), and makes a delivery plan based on the delivery information 1900. The delivery plan, as shown in FIG. 24, defines the order of delivery for each vehicle based on the address code of the consignee of the cargo and the time zone designation information. 2) It is automatically planned to deliver the cargo in the order of the regular collection / delivery route (step 2505). The delivery plan prepared by the delivery management system 245 is transmitted to the picking support system 252 (steps 2510 and 2515). For delivery loading, it is necessary to load in the reverse order of delivery in consideration of easiness of taking out, and a delivery plan list is output in order to pick each cargo (step 2520).

  The sorting operator searches for the corresponding cargo based on the output delivery plan list. The electronic tag ID is read by the electronic tag reader 820 of the sorting support system 230 in FIG. 8 (step 2525). The read electronic tag ID is compared with the delivery plan, and the voice output device 836 provides voice guidance for “OK” or “NG” determination (step 2530). If the answer is “OK”, the cargo is picked and loaded onto the delivery vehicle 110 (2535). Repeat this until there is no cargo left to be delivered and confirm that there are no picking leaks. This ensures that the cargo is loaded in consideration of the order of delivery. The electronic tag ID of the read cargo is managed as a loading record together with the worker ID, time, and vehicle ID, and is transferred to the delivery management system 250 (steps 2540 and 2545). As a result, it is possible to perform more detailed work performance management such as who, when, which cargo is loaded on which delivery vehicle, and the effects of improving the efficiency of cargo sorting and reducing mistakes and fraud can be obtained. The delivery management system finally transfers the delivery plan reflecting the actual loading result to the in-vehicle terminal system 215 and the driver terminal 225 as a delivery instruction (2545).

  Next, delivery and delivery management will be described. FIG. 15 is a configuration diagram illustrating an example of the delivery management system 250. The delivery management system 250 is used for delivery result management 144 and includes a processing device 1500, a storage device 1510, an input device 1520, an output device 1530, a wireless communication device 1540, and a printer 1550. The processing device 1500 is connected to the intra-site network 230. The input device 1520 and the output device 1530 have the same functions as the input device 320 and the output device 330 of the delivery acceptance system 210, respectively. The wireless communication device 1540 is used for delivery 146 and performs wireless communication with the in-vehicle terminal system 220 or the driver terminal system 225.

The delivery plan received by the in-vehicle terminal system 220 is plotted on a map displayed on the output device 530. It is also possible to provide route guidance such as displaying the route of points to be delivered on a map. The delivery operator can refer to the delivery plan list and deliver more efficiently and without fail by this delivery navigation function. When the cargo can be delivered to the consignee, the delivery completion record is input from the driver terminal system 225. Delivery plan information is transferred in advance to the driver terminal 225, and the electronic tag reader 650 reads the electronic tag ID of the slip label attached to the cargo. The read electronic tag ID is managed as a delivery completion record together with delivery information, worker ID, and time. The delivery completion record is transferred to the delivery management system in real time via the wireless communication device 640. As a result, more detailed work performance management such as who, when and which cargo was delivered can be performed, and the effects of improving delivery efficiency and reducing mistakes and fraud can be obtained. The reading of the electronic tag ID by the electronic tag reader can be replaced with the reading of the barcode of the slip No. by the barcode reader 660. The delivery completion record may be transferred to the delivery management system 250 by communication from within the vehicle when the delivery vehicle 110 returns to the store. The delivery completion results managed by the delivery management system 245 are transferred to the intra-site cargo management system 240 via the intra-site network 235 and managed. Finally, the data is transferred to the cargo tracking system 260 via the inter-base network 255.

  Next, freight management within the base will be described. FIG. 13 is a configuration diagram illustrating an example of the in-base freight management system 240. The intra-site cargo management system 240 is used for the intra-site cargo management 138, and includes a processing device 1300, a storage device 1310, an input device 1320, and an output device 1330. The processing device 1300 is connected to the intra-site network 235 and the inter-base network 255. The input device 1320 and the output device 1330 have the same functions as the input device 320 and the output device 330 of the delivery acceptance system 210, respectively. Collecting record data collected by the driver terminal system 225 at the departure store, truck loading record data / vehicle loading record data collected by the sorting support system 230 at the departure store, departure terminal, arrival terminal, arrival store, at arrival store The delivery result data collected by the driver terminal system 225 are all managed as cargo information within the base. The actual data is transferred to the freight tracking system 260 via the inter-base network 255 and managed from when the freight is received until at least delivery is completed.

  In this way, in the unloading, sorting, and loading operations, there is detailed performance information such as who, when, which cargo, which cart, and which vehicle, so that detailed location information can be confirmed quickly. be able to.

  Next, cargo tracking and delivery inquiry will be described. FIG. 16 is a configuration diagram illustrating an example of the cargo tracking system 260. The cargo tracking system 260 is used for the cargo tracking processing 146 and includes a processing device 1600 and a storage device 1610. The processing device 1600 is connected to the inter-base network 255 and the external network 265. FIG. 17 is a block diagram showing an example of a delivery inquiry system. The delivery inquiry system 270 is used for delivery inquiry, and includes a processing device 1700, a storage device 1710, an input device 1720, and an output device 1730.

  In the above, the flow of processing from collection request, collection request reception, collection instruction to delivery management and delivery has been described. However, the delivery information 1900, the collection record, the truck loading record 2350, the vehicle loading realized in the present embodiment. The inclusion record 2360 and the delivery completion record are more detailed information collected and managed in real time. In the freight tracking system, it is possible to manage information more efficiently and more accurately by managing information related to freight with detailed items and contents such as who, when, what freight, and what.

  The delivery inquiry by the consignor and the consignee is performed by inputting the slip No. from the input device 1720 of the delivery inquiry system 270. The entered slip No. is transmitted to the freight tracking system 245 via the external network 265, and the corresponding delivery information 1900 from the storage device 1610, the collection record, the truck loading record 2350, the vehicle loading record 2360, the delivery completion. Search for achievements. From the search result, items that can be referred to by the consignor and consignee are displayed on the output device 1730. By managing detailed and real-time information by the cargo tracking system 260, more useful information can be provided to the shipper and the consignee.

It is a conceptual diagram which shows the whole flow of the consolidated freight transportation service which is one Example of this invention. It is a block diagram which shows the whole system structure for implement | achieving the various functions shown in FIG. It is a block diagram which shows the example of a delivery reception system. It is a block diagram which shows the example of a collection management system. It is a block diagram which shows the example of a vehicle-mounted terminal system. It is a block diagram which shows the example of a driver terminal system. It is a block diagram which shows the example of the sorting assistance system 230 of the system A. It is a block diagram which shows the example of the sorting assistance system 230 of the system B. FIG. It is a perspective view of the sorting assistance system of method A. It is a perspective view of the sorting assistance system of method A. It is a perspective view of the sorting assistance system of method B. It is a perspective view of the sorting assistance system of method B. It is a block diagram which shows the example of the cargo management system in a base. It is a block diagram which shows the example of an automatic sorting system. It is a block diagram which shows the example of a delivery management system. It is a block diagram which shows the example of a cargo tracking system. It is a block diagram which shows the example of a delivery inquiry system. It is the flowchart which showed the processing flow of the delivery reception system and the collection management system. It is a data block diagram of delivery information. It is a data block diagram of an address master. It is a figure which shows the data structure of a dispatch plan. It is a processing flowchart of unloading, sorting, and loading operations using the sorting support system of method B. It is a perspective view of unloading, sorting, and loading operations using the sorting support system of method B. It is a figure which shows the data structure of the delivery plan which the delivery management system drafted based on delivery information. It is a processing flow figure from unloading in the arrival store to loading and delivery instructions.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 ... Consignor, 20 ... Mixed freight carrier, 30 ... Consignee, 100 ... Pick-up vehicle, 102 ... Departure shop, 104 ... Departure terminal, 106 ... Arrival terminal, 108 ... Arrival shop, 110 ... Delivery vehicle, 112 ... Relay vehicle, 114 ... freight information management center, 210 ... delivery reception system, 215 ... collection management system, 220 ... in-vehicle terminal system, 225 ... driver terminal system, 230 ... sorting support system, 235 ... in-site network, 240 ... in-site Cargo management system, 245 ... automatic sorting system, 250 ... delivery management system, 255 ... inter-base network, 260 ... cargo tracking system, 265 ... external network, 270 ... delivery inquiry system, 340,350 ... slip label issuing machine, 360 ... Read / write built-in slip label,
370: A slip label with a read-only electronic tag.

Claims (2)

  An electronic tag with an ID written therein is embedded, and a slip label attached to a cargo on which delivery information created based on information inputted from the delivery reception system is printed with a barcode symbol, and the electronic tag of the slip label A non-contact electronic tag reader, a barcode reader for reading a barcode symbol printed on a slip label, and a freight management system installed in a base, and the electronic tag reader and barcode reader at a stage before sorting A sorting support apparatus that stores the read ID and delivery information in the cargo management system, and controls the large sorting machine and performs guidance for small sorting based on the ID and delivery information. 2. The sorting support apparatus according to claim 1, wherein the barcode is a two-dimensional barcode.

Images