EP2430622A1 - Einrichtung zum zentralen überwachen des betriebes von bankautomaten - Google Patents
Einrichtung zum zentralen überwachen des betriebes von bankautomatenInfo
- Publication number
- EP2430622A1 EP2430622A1 EP10715515A EP10715515A EP2430622A1 EP 2430622 A1 EP2430622 A1 EP 2430622A1 EP 10715515 A EP10715515 A EP 10715515A EP 10715515 A EP10715515 A EP 10715515A EP 2430622 A1 EP2430622 A1 EP 2430622A1
- Authority
- EP
- European Patent Office
- Prior art keywords
- atm
- central
- function signal
- actuators
- data sets
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
Definitions
- the invention relates to a device for the central monitoring the operation of automated banking machines in which the input or output of banknotes is controlled depending on a program and sensor signals by means of actuators and since ⁇ data sets from function signal patterns of the ATM or its modules manner in time segments generated and these to a central evaluation device where the function signal patterns are compared in time with predetermined function signal patterns.
- ATMs are preferably operated in so-called equipment parks.
- the transmission of the data records can be done via a network assigned to the equipment park, via the Internet or via a data storage such as a computer. As a USB memory or a CD / DVD can be made.
- the transmitted records are analyzed in order to block a malfunction or failure of a machine or of a component (eg. B. Cash module) the money ⁇ output to cause an error signaling or disable the automatic teller machine in question entirely. Subsequently, maintenance or repairs can then be made.
- a component eg. B. Cash module
- the invention solves this problem in a device of the type mentioned in that the data sets are generated from functional signals of the actuators and sensors of the ATM, that the features of respec ⁇ gene sensor or actuator in the central monitoring device derived from the data sets and with them corresponding functional features from previous evaluation periods are compared, and that the comparison results are compared with standard values, when exceeded, a warning signal is given.
- the invention is based on the consideration that detecting temporal changes in the functional features of elements which ultimately execute the individual mechanical switching functions in a banknote transport in an automatic teller machine, enables an early recognition of the tendency for a malfunction in a sensor or actuator.
- a feature of an actuator is its response time, for example.
- a functional characteristic of a sensor is for example the signal amplitude ⁇ .
- such monitoring does not consist in simply detecting malfunctions in the operation of a cash dispenser, but the function signals of actuators and sensors available in normal operation are used to detect error trends at an early stage and to replace such actuators or sensors in the context of maintenance work that is required anyway where a malfunction is expected.
- FIG. 1 shows the basic structure of a bank machine, insofar as it is relevant to the invention
- FIG. 2 shows an exemplary maintenance network of an existing multi-ATM machine fleet
- Fig. 3 shows an example of a switch mechanism in a cash machine
- 4 shows the flow chart of a monitoring of the switch mechanism according to FIG. 3 in the central evaluation device of the automatic teller machine.
- Fig. 1 the basic structure of a bank machine is shown, as far as it is relevant to the invention.
- a system computer 10 which controls 12 during operation of the ATM in conjunction with a control logic (master controller) 11 via a so-called CAN bus 12 control units (sub-controller) 13, 14, ..., In which in turn are each connected to a Ak ⁇ gate and a sensor.
- actuators are motors for belt drives, paddles, stacking wheels, Wal ⁇ zen, solenoids for switches, etc.
- sensors are photocells, micro-switches, Hall sensors, etc.
- a plurality of sensors and actuators are arranged on the transport path of the banknotes, which are supplied via the control logic 11 with commands resulting from an operating program stored in the system computer.
- the course of the operating program is influenced by sensor signals which signal the actuation of the actuators and / or the passage of banknotes on the transport path.
- a maintenance network for a device park is shown, which consists of several ATM ATM.
- a central evaluation device 20 is provided for the ATMs ATM1 to ATMm and ATMm + 1 to ATMn. These ATMs are installed in two banks 21 and 22.
- the ATMs ATM1 ATM2 and the bank 21 are connected via network connections 23 and 24 and a server 25 and a network connection 26 to the central evaluation ⁇ device 20.
- the network connections may be wired and e.g. be conducted over the internet.
- a wireless connection to the central monitoring device 20 is also conceivable.
- the ATMs ATM3 to ATMm of the bank 21 and the ATMs ATMm + 1 and ATMm + 2 of the bank 22 are each connected via a direct network connection 27 , .28 with the central evaluation device 20.
- ATM data sets are transmitted from the system computer 10 (FIG. 1) of each ATM to the central evaluation device 20, and these data sets contain sensor and actuator function signal patterns, the operating characteristics of each sensor and actuator of each ⁇ sanitary ATMs ATM play.
- Each evaluating in the evaluation 20 data set is valid for a predetermined period of z. A day.
- the data sets may also be stored by means of read-only memory 29, e.g. be transferred to the central evaluation device 20 by means of USB memory or by means of CD / DVD.
- a turnout consists of a switch element, a lifting magnet acting as an actuator and a light barrier, which monitored and therefore has the function of a sensor.
- the switch element is switched or transferred from a ⁇ th ers to a second position by the solenoid, so the actuator is energized and the switch element be moved ⁇ . When it moves through the light path of the light barrier, this emits a sensor signal. If the actuator and the sensor data of this function is registered, the switching time of the switch can be calculated from a time considering the Bestromungszeitcertains of the solenoid and the time of passage of the Wei ⁇ chenelements through the light path of the light barrier. This switching time is an operating characteristic of the switch, which can be further investigated in the central evaluation.
- Fig. 3 shows schematically a switch mechanism with a switch element 30 which is actuated by a solenoid 31 by this it pivots about an axis of rotation 33.
- the switch element 30 has a curved light surface 34, which can be pivoted in a manner not shown here in a transport path to change the transport direction of a striking on her bill.
- This process is reported to the associated Steuerein ⁇ unit 13, 14, ... In (Fig. 1) by means of a light barrier 32, the corresponding function emits signals to the associated control logic 11 so that consists of inputs on and turn Sensorda ⁇ th and Actuator data can be stored in the system computer 10 (FIG. 1) of the ATM ATM, in order to then transmit them in time as data records to the central Auswer ⁇ te sensible 20 (Fig. 2).
- the determined from each record a function feature, ie z. B. the switching time of the switch shown in Fig. 3, compared with corresponding features of this switch from past evaluation periods. If from these comparisons a tendency z. For example, to extend the switching time of the switch can be seen, this can be compared with the standard sizes specified for the entire equipment park. Exceeding the specified standard size can then lead to a warning signal. This operation will now he ⁇ explained with reference to the example shown in Fig. 4 flow chart illustrating a monitoring process for the case shown in Fig. 3 switch mechanism.
- step S2 If a current record z. B. from the ATM machine ATMIn the bank 22 to the central evaluation device 20 (Fig. 2), it is entered into this in a step Sl.
- step S2 the switching time of the switch 30 (FIG. 3) is calculated from the received data record.
- step S3 the switching time of the switch 30 calculated in step S2 is compared with earlier switch times of this switch, which have been stored in the central evaluation device 20 (FIG. 2).
- the step S3 shows the comparison of the switching time with earlier switching times, for example, on 01.05.2007 and on
- step S4 it is determined whether a tendency can be seen from the in step S3 compared with each other ⁇ switching times. There is a tendency to extend the switching time. If this tendency is detected in step S4, it is compared in step S5 with a trend norm, which may be, for example, 20 milliseconds / year. This tendency norm is exceeded, which is the case for the values of 100 milliseconds and 140 milliseconds in step S3, then in step S6 a decision ge ⁇ dripped and discharged a warning signal in step S7. In step S8, the last determined switching time of the switch 30, that is the time 140 milliseconds for the present example Announced, stored so that it is available for future evaluations.
- a trend norm which may be, for example, 20 milliseconds / year. This tendency norm is exceeded, which is the case for the values of 100 milliseconds and 140 milliseconds in step S3, then in step S6 a decision ge ⁇ dripped and discharged a warning signal in step S7.
- step S6 If it is determined in step S6 that the predetermined ten ⁇ demznorm has not been exceeded, it is immediately moved to step S8 and the determined switching time of the switch 30 is stored. Likewise, the switching time is stored in step S8 immediately after the step S4, if ei ⁇ ne tendency to change should not occur.
- a function feature can be determined for any mechanical and / or electrical functions of a bank machine, which is evaluated centrally. Since it is simultaneously stored and compared with previously ermit ⁇ telten functional characteristics, it is possible to perform a trend analysis and to create tendency standards for an equipment pool. Will this tendency standards are exceeded, mechanical and / or electrical elements can be replaced before they fail due funda ⁇ gender malfunction.
- the central evaluation device 20 (FIG. 2) operates with the same information as the operating program running in the control logic 11 of a cash dispenser ATM (FIG. 1). In this way, the operating behavior of the ATM ATM can be assessed in detail, and behavior characteristics can be determined at the end of an operating time period, which could cause a functional error at a later time. This makes it possible to take preventive measures already in the context of maintenance, in the absence of which the failure of individual elements would not be prevented and a complete shutdown ei ⁇ nes ATM would be required.
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Finance (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
- Testing And Monitoring For Control Systems (AREA)
Abstract
Description
Claims
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| DE102009021130A DE102009021130A1 (de) | 2009-05-14 | 2009-05-14 | Einrichtung zum zentralen Überwachen des Betriebes von Bankautomaten |
| PCT/EP2010/053772 WO2010130500A1 (de) | 2009-05-14 | 2010-03-23 | Einrichtung zum zentralen überwachen des betriebes von bankautomaten |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| EP2430622A1 true EP2430622A1 (de) | 2012-03-21 |
| EP2430622B1 EP2430622B1 (de) | 2018-02-28 |
Family
ID=42320910
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| EP10715515.2A Active EP2430622B1 (de) | 2009-05-14 | 2010-03-23 | Einrichtung zum zentralen überwachen des betriebes von bankautomaten |
Country Status (5)
| Country | Link |
|---|---|
| US (1) | US8281988B2 (de) |
| EP (1) | EP2430622B1 (de) |
| CN (2) | CN105184990A (de) |
| DE (1) | DE102009021130A1 (de) |
| WO (1) | WO2010130500A1 (de) |
Families Citing this family (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102903181B (zh) * | 2012-09-25 | 2015-11-25 | 东信和平科技股份有限公司 | Ic卡自助服务终端监控方法及系统 |
| US20150379493A9 (en) * | 2014-01-03 | 2015-12-31 | Flytech Technology Co., Ltd | Service data record system and pos system with the same |
| TWI536292B (zh) * | 2014-01-03 | 2016-06-01 | 飛捷科技股份有限公司 | 伺服資訊紀錄系統及應用該伺服資訊紀錄系統的端點銷售系統 |
| TWM476327U (en) * | 2014-01-03 | 2014-04-11 | Flytech Technology Co Ltd | Service data record system and point of sale using the same |
| CN104766415B (zh) * | 2014-01-03 | 2018-06-12 | 飞捷科技股份有限公司 | 服务数据记录系统及具有服务数据记录系统的端点销售系统 |
| EP3018638A1 (de) | 2014-11-07 | 2016-05-11 | Scheidt & Bachmann GmbH | Verfahren zur Erkennung außergewöhnlicher Betriebszustände in einer selbstbedienten Einrichtung |
| US10380593B2 (en) | 2014-11-10 | 2019-08-13 | Mastercard International Incorporated | Systems and methods for detecting compromised automated teller machines |
| CN107665553B (zh) * | 2017-09-29 | 2021-02-02 | 深圳怡化电脑股份有限公司 | 参数获取方法及其装置、参数预置方法及其装置 |
| TWI682366B (zh) * | 2017-12-21 | 2020-01-11 | 兆豐國際商業銀行股份有限公司 | 自動櫃員機監控系統及其方法 |
Family Cites Families (18)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| DE3639755A1 (de) * | 1985-11-22 | 1987-05-27 | Oki Electric Ind Co Ltd | Selbstdiagnoseverfahren fuer ein geraet |
| JP2868843B2 (ja) * | 1990-05-31 | 1999-03-10 | 株式会社東芝 | 自動取引システム |
| US5774377A (en) * | 1991-07-30 | 1998-06-30 | Hewlett-Packard Company | Method and apparatus for monitoring a subsystem within a distributed system for providing an archive of events within a certain time of a trap condition |
| US5561610A (en) | 1994-06-30 | 1996-10-01 | Caterpillar Inc. | Method and apparatus for indicating a fault condition |
| US6842742B1 (en) * | 1996-04-23 | 2005-01-11 | Ascom Hasler Mailing Systems, Inc. | System for providing early warning preemptive postal equipment replacement |
| CN1145884C (zh) * | 2000-01-26 | 2004-04-14 | 苏毅 | 集中式计算机安全监控系统 |
| DE10029642B4 (de) | 2000-06-15 | 2005-10-20 | Daimler Chrysler Ag | Einrichtung zur Überwachung eines Fahrzeugdatenbussystems |
| US20020091972A1 (en) | 2001-01-05 | 2002-07-11 | Harris David P. | Method for predicting machine or process faults and automated system for implementing same |
| EP1324286A3 (de) * | 2001-12-20 | 2005-01-05 | NCR International, Inc. | Selbstbedienungsautomat |
| DE102004015222A1 (de) | 2004-03-24 | 2005-10-27 | Eas Surveillance Gmbh | Ereignisdatenschreiber |
| JP4704777B2 (ja) * | 2004-06-01 | 2011-06-22 | 日立オムロンターミナルソリューションズ株式会社 | 紙幣入出金機 |
| CH695124A5 (de) * | 2004-12-10 | 2005-12-15 | Wincor Nixdorf Ag | Geldautomat und Geldautomatensteuerung. |
| GB0427695D0 (en) | 2004-12-17 | 2005-01-19 | Ncr Int Inc | A method of and system for prediction of the state of health of an apparatus |
| GB0427694D0 (en) * | 2004-12-17 | 2005-01-19 | Ncr Int Inc | A method of determining the cause of an error state in an apparatus |
| CN100504795C (zh) * | 2006-06-28 | 2009-06-24 | 联想(北京)有限公司 | 一种计算机raid阵列预警系统及方法 |
| US20100052237A1 (en) * | 2006-10-18 | 2010-03-04 | Lars Karoly Herczeg | Document handling apparatus |
| CN1945497A (zh) * | 2006-10-19 | 2007-04-11 | 威盛电子股份有限公司 | 自动开机模块与播放装置以及自动开机的方法 |
| JP4998428B2 (ja) * | 2007-10-10 | 2012-08-15 | 株式会社豊田自動織機 | 予混合圧縮自着火機関における故障診断装置 |
-
2009
- 2009-05-14 DE DE102009021130A patent/DE102009021130A1/de not_active Withdrawn
- 2009-10-22 US US12/603,825 patent/US8281988B2/en active Active
-
2010
- 2010-03-23 WO PCT/EP2010/053772 patent/WO2010130500A1/de not_active Ceased
- 2010-03-23 CN CN201510357477.XA patent/CN105184990A/zh active Pending
- 2010-03-23 EP EP10715515.2A patent/EP2430622B1/de active Active
- 2010-03-23 CN CN2010800200328A patent/CN102422329A/zh active Pending
Non-Patent Citations (1)
| Title |
|---|
| See references of WO2010130500A1 * |
Also Published As
| Publication number | Publication date |
|---|---|
| US8281988B2 (en) | 2012-10-09 |
| CN105184990A (zh) | 2015-12-23 |
| WO2010130500A1 (de) | 2010-11-18 |
| DE102009021130A1 (de) | 2010-11-18 |
| EP2430622B1 (de) | 2018-02-28 |
| US20100293417A1 (en) | 2010-11-18 |
| CN102422329A (zh) | 2012-04-18 |
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