EP1351470A2 - Système fournissant un service qui fournit des services en utilisant une page web spécifique - Google Patents

Système fournissant un service qui fournit des services en utilisant une page web spécifique Download PDF

Info

Publication number
EP1351470A2
EP1351470A2 EP03006589A EP03006589A EP1351470A2 EP 1351470 A2 EP1351470 A2 EP 1351470A2 EP 03006589 A EP03006589 A EP 03006589A EP 03006589 A EP03006589 A EP 03006589A EP 1351470 A2 EP1351470 A2 EP 1351470A2
Authority
EP
European Patent Office
Prior art keywords
information
printer
user
page
service providing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP03006589A
Other languages
German (de)
English (en)
Other versions
EP1351470A3 (fr
Inventor
Kiyotaka Ohara
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Brother Industries Ltd
Original Assignee
Brother Industries Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Brother Industries Ltd filed Critical Brother Industries Ltd
Publication of EP1351470A2 publication Critical patent/EP1351470A2/fr
Publication of EP1351470A3 publication Critical patent/EP1351470A3/fr
Withdrawn legal-status Critical Current

Links

Images

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/06Protocols specially adapted for file transfer, e.g. file transfer protocol [FTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/14Session management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/34Network arrangements or protocols for supporting network services or applications involving the movement of software or configuration parameters 
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements, protocols or services for addressing or naming
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements, protocols or services for addressing or naming
    • H04L61/50Address allocation

Definitions

  • the present invention relates to technology for providing services related to an apparatus using a web page.
  • the web site described above is used by a large number of users, and the service each user requests is different depending on the condition of use and the model of the apparatus the user owns. For this reason, a large volume of information is prepared on the web site in order to handle a variety of requests, which means that the amount of the information displayed on the web page and the number of web pages itself may be quite large.
  • the user from the viewpoint of the user of the apparatus, the user must search for the information he or she needs from among a large volume of information, which reduces comfortability when he or she receives the service.
  • elaborate services cannot be provided.
  • An object of the present invention which has been made to solve the above problems, is to improve the comfortability when a user receives services provided by using a web page.
  • a service providing system for providing services related to an apparatus by means of a web server using a web page
  • the apparatus comprises a transmitting unit that transmits specific information specific to the apparatus to the web server provided outside and connected to a network
  • the web server comprises a receiving unit that receives the specific information of the apparatus transmitted by the transmitting unit, and a web page creating unit that creates a devoted web page related to the apparatus from which the specific information is transmitted based on the specific information received by the receiving unit.
  • the apparatus transmits the specific information to the web server provided separately from the apparatus.
  • the comfortability when a user of the apparatus receives services is improved by the fact that the web server provides the services using the web page devoted to the apparatus. Namely, information unrelated to the apparatus is not required to be prepared on the web page devoted to the apparatus, which reduces the amount of information. As a result, it is easier for the user to locate the necessary information.
  • the web server separate from the apparatus provides the services using the web page devoted to the apparatus, a variety of information, which cannot be obtained by the apparatus alone, may be provided. In addition, even detailed information is provided by the web server which can store a large volume of information difficult to be stored in the apparatus.
  • the devoted web page displays information corresponding to the specific information, and the user can view the information related to the apparatus owned by the user on the web page.
  • the devoted web page is designed for downloading software corresponding to the specific information, and the user can easily obtain the software corresponding to the apparatus owned by the user.
  • Software corresponding to the specific information here may be software usable for an apparatus assumed from the specific information, or may be software set up based on the specific information by the web server. The latter case, where it is possible to download software, setting up of which is normally done by the user but is already completed, is especially advantageous when the software requires special knowledge to set up the same.
  • the devoted web page is linked to the web page which provides the services corresponding to the specific information, and the user is able to arrive at the web page related to the apparatus easily.
  • a service providing system wherein a URL outputting unit provided for the web server outputs the URL of the web page created by the web page creating unit. This enables the user to obtain the URL of the web page.
  • a service providing system wherein the apparatus comprises an apparatus-related web page providing unit that provides an apparatus-related web page related to the apparatus in response to the request from an outside apparatus provided with a web browser and a URL obtaining unit that obtains the URL output by the URL outputting unit provided for the web server.
  • the apparatus also displays link specified by the URL obtained by the URL obtaining unit on the apparatus-related web page provided by the apparatus-related web page providing unit. This enables obtainment of the URL of the devoted web page created by the web server by viewing the apparatus-related web page from the outside apparatus provided with the web browser.
  • the specific information transmitted from the apparatus to the web server may not only be static information about the apparatus but also be information changeable depending on the state of use of the apparatus, and the like.
  • the specific information is changeable information, it is impossible for the web server to keep up on the change of the specific information if the apparatus transmits the specific information to the web server only once.
  • a service providing system wherein the transmitting unit provided for the apparatus transmits the specific information to the web server at each predetermined timing, and when the devoted web page related to the apparatus, from which the specific information received by the receiving unit is transmitted, is already created, the web page creating unit updates the contents of the web page based on the received specific information. This enables the web server to keep up on the change of the state of the apparatus and to provide elaborate services in accordance with the change thereof.
  • a service providing system wherein the apparatus includes trouble detecting unit that detects a trouble related to the apparatus, and the transmitting unit provided for the apparatus uses the timing when a trouble is detected by the trouble detecting unit as the predetermined timing for transmitting the specific information to the web server. This enables the web server to promptly find out that the trouble is detected in the apparatus and to provide the service accordingly.
  • an apparatus for use in a service providing system wherein a web server for creating a web page based on information received from the apparatus provides services related to the apparatus using the web page.
  • the apparatus comprises a transmitting unit that transmits specific information specific to the apparatus to the web server provided outside and connected to a network.
  • the specific information is transmitted to the web server provided separate from the apparatus.
  • the apparatus makes the web server create the web page based on the specific information of the apparatus (i.e. the web page devoted to the apparatus).
  • a web server connected to a network for providing services related to an apparatus using a web page.
  • the web server comprises a receiving unit that receives specific information specific to the apparatus and transmitted from the apparatus provided outside and a web page creating unit for creating a devoted. web page related to the apparatus, from which the specific information is transmitted, based on the specific information received by the receiving unit.
  • the web server is able to provide services related to the apparatus using the devoted web page related to the apparatus, from which the specific information is transmitted.
  • a service providing method for providing services related to an apparatus using a web page.
  • the apparatus transmits specific information specific to the apparatus to an outside web server connected to a network, and the web server creates a devoted web page related to the apparatus, from which the specific information is transmitted, based on the specific information transmitted from the apparatus.
  • FIG. 1 is a block diagram showing the configuration of a service providing system according to the present embodiment
  • FIG. 2 is a block diagram showing the configuration of a printer
  • FIG. 3 is an explanatory view illustrating a user registration page
  • FIG. 4 is an explanatory view illustrating a link page
  • FIG. 5 is an explanatory view illustrating the configuration of information stored in NVRAM
  • FIG. 6 is a block diagram showing the configuration of a web server
  • FIG. 7 is an explanatory view illustrating a printer information page
  • FIG. 8 is an explanatory view illustrating a user information page
  • FIG. 9 is an explanatory view illustrating the database in a storage
  • FIG. 10 is a flowchart showing the processing of a printer HTTP task
  • FIG. 11 is a flowchart showing the processing of a printer timer task.
  • FIGS. 12A and 12B are flowcharts showing the processing performed by the CPU of the web server.
  • a service providing system which is to provide services related to a printer 10 manufactured and supplied by a printer manufacturer and supplier, using a web page through a web server 70 (hereinafter also referred to as "solution center") on the Internet 8 managed by the manufacture and supplier, comprises the printer 10 and the web server 70.
  • a web server 70 hereinafter also referred to as "solution center”
  • the printer 10 is connected to a LAN (Local Area Network) 2, to which a personal computer 4 is connected, via an Ethernet Interface 17, and communicates with the web server 70 on the Internet 8 via a proxy server 6 and a fire wall 7.
  • the printer 10 has, as is shown in FIG. 2, a ROM 12, a CPU 14, a network controller 16, an Ethernet Interface 17, a RAM 18, an NVRAM 20, an output interface 22, and a printing part 24.
  • a web server program is stored in the ROM 12.
  • the web server program makes the CPU 14 perform the function as a web server of providing the web page belonging to the printer 10 (i.e. corresponding to the apparatus-related web page) by using HTML (Hyper Text Markup Language data and CGI (Common Gateway Interface).
  • HTML Hyper Text Markup Language data
  • CGI Common Gateway Interface
  • the user registration page 30, as is shown in FIG. 3, has a plurality of input fields 32 through 46 for inputting a variety of information necessary for user registration including, user name, user address, and other items.
  • an input field 46 is for inputting a user's e-mail address.
  • the user inputs required items or information in. all the input fields from 34 through 46 except for a user ID input field 32, checks a check box 48 and clicks a "Submit" button 50 using the web browser of the personal computer 4. Then, the input information is transmitted to the printer 10 as user information by the web browser.
  • a user ID for identifying the user is assigned to the user, as is described hereinafter.
  • the same user is required to fill only the user ID input field 32 among the plurality of input fields from 32 through 46 when the user performs user registration again.
  • a particular example of the same user performing user registration a plurality of times is the case where the user owns a plurality of printers 10 and wants to be registered as a user of each printer.
  • a link page 60 is linked to the web page of the solution center. More specifically, a title 62 linked to the top page of the solution center, a title 64 linked to a user information page to be hereinafter described, and a title 66 linked to a printer information page to be hereinafter described are displayed.
  • a link page 60 is linked to the web page of the solution center. More specifically, a title 62 linked to the top page of the solution center, a title 64 linked to a user information page to be hereinafter described, and a title 66 linked to a printer information page to be hereinafter described are displayed.
  • the URL of the user information page or the printer information page is transmitted from the web server 70, as is described hereinafter, the URL is set up as an address to be linked from the above mentioned titles 64 or 66.
  • NVRAM 20 As is shown in FIG. 5, user information transmitted from the personal computer 4 (i.e. information input on the user registration page 30) as well as a web page registration indication flag to be used for the after-mentioned processing are stored.
  • the initial value of the web page registration indication flag is set to "0".
  • the personal computer 4 is a general-purpose computer provided with a web browser for browsing web pages.
  • the web browser transmits to the web server 70 a request based on the operation implemented at the personal computer 4 in accordance with the HTTP (Hyper Text Transfer Protocol). For example, when the operation to access to a web page with a URL is implemented at the personal computer 4, the path name of the designated URL is transmitted together with a GET command in order to request the HTML data representing the web page. Thereafter, when the HTML data sent at the request is received, the web page represented by the data is displayed on a not-shown display of the personal computer 4.
  • HTTP Hyper Text Transfer Protocol
  • the web server 70 has a CPU 72, a network controller 74, a RAM 76, a storage 78, and a ROM 80.
  • a web server program is stored in the same manner as in the ROM 12 of the printer 10.
  • the web page provided by the web server 70 will now be described below.
  • the web server 70 provides printer information pages devoted to respective printers 10 and user information pages devoted to respective users in addition to a usual web page to be commonly browsed by a large number of users.
  • a printer information page 90 As is shown in FIG. 7, information in respect with the relevant printer 10 of the page is displayed. Specifically, the page is provided with a consumables information column 92, a software download column 94 and a support information column 96.
  • the consumables information column 92 information of the remaining amount of consumables for the printer 10 (for example, the remaining amount of toner is 20%) is indicated.
  • a title for downloading a network analyzer program (hereinafter simply referred to as "network analyzer") which is already set up for the printer 10 relevant to the printer information page 90, is indicated. By clicking the title, it is possible to download the network analyzer in which setting of the MAC (Media Access Control) address of the printer 10 and the like has been completed.
  • network analyzer a network analyzer program which is already set up for the printer 10 relevant to the printer information page 90.
  • printer information page 90 it is possible to download a network analyzer, which has already been set up so as to filter by the MAC address of the printer 10, and thus a user is able to use the network analyzer without further setup.
  • Software which can be downloaded is not limited to this type of software set up exclusively for the printer 10, but software or firmware, for example, corresponding to the model name (type) of the printer 10 may be prepared.
  • the contact place and newly arrived information are indicated, and in addition, a link to the web page showing the details of the newly arrived information is attached.
  • a link to the printer information page 90 in respect with the printer 10 owned by the user is attached, and in addition, simple information in respect with the printer 10 owned by the user is indicated.
  • the information such as "Service Center in Your Area”, “Nearby Pradar Product Supplier” and “Event Information” is automatically created according to the address of the user.
  • the storage 78 has a database for systematically storing the user ID's of the registered users and the MAC addresses of the printers 10 registered as well as the URL's of the corresponding user information pages 100 and the corresponding printer information pages 90.
  • processing enters and remains in the waiting state in S100 until a request from the personal computer 4 (more specifically, from the web browser of the personal computer 4) is received, and processing proceeds to S110 upon receiving the request.
  • processing proceeds to S120, where the HTML data representing the user registration page 30 is sent to the personal computer 4 via the network controller 16, and then returns to S100.
  • processing proceeds to S130, where a determination is made whether or not the request from the personal computer 4 is a request for transmitting user information.
  • the user information in this case means the user information transmitted from the personal computer 4 together with a POST command when the "Submit" button 50 on the user registration page 30 (FIG. 3) is clicked.
  • the user information received (namely, the information input on the user registration page 30) and the printer information, which is the information in respect with the relevant printer 10 (corresponding to specific information), are transmitted to the web server 70 via the network controller 16 along with the POST command.
  • information of the MAC address, the printer name, the model name, the version and the status as well as the consumables is transmitted as the printer information.
  • the CPU 14 allows the user information received from the personal computer 4 to be stored in the NVRAM 20.
  • Information of status and consumables includes information regarding the amount used in respect with consumables such as toner, drum unit, and the like as well as information indicating a trouble, which has occurred in the printer 10.
  • a web page registration flag which is stored in the NVRAM 20, is set at "1". In other words, once user registration is made for the relevant printer 10, the web page registration flag is set at "1".
  • processing proceeds to S180, where a determination is made whether or not the request from the personal computer 4 is a request for transmitting the link page 60.
  • processing proceeds to S190, where the HTML data representing the link page 60 is sent to the personal computer 4 via the network controller 16, and then returns to S100.
  • processing proceeds to S200, where other processing (for example, processing of a request for another web page belonging to the printer 10) is implemented, and then returns to S100.
  • processing proceeds to S320, where the user information and the printer information stored in the NVRAM 20 is transmitted to the web server 70 via the network controller 16, and then returns to S300.
  • the user information and the printer information is transmitted to the web server 70 at certain time intervals as long as the use registration for the printer 10 has been completed.
  • This enables the web server 70 to keep up on changeable information such as information of status and consumables which is included in the printer information.
  • processing waits in S400 until the network controller 74 receives data from outside, then proceeds to S410 when the data is received.
  • the received data is the user information and the printer information.
  • the user information and the printer information in this case is either the information transmitted by the above described processing in S140 in the printer HTTP task (FIG. 10) or the information transmitted by the above described processing in S320 in the printer timer task (FIG. 11).
  • processing proceeds to S420, where a determination is made whether or not the printer 10 represented by the printer information is a new printer. In this case, it is determined that the printer 10 is a new printer unless the MAC address included in the received printer information is stored in the database of the storage 78.
  • processing proceeds to S430, where a determination is made whether or not the user represented by the user information is a new user. In this case, it is determined that the user is a new user unless the user information received includes a user ID, which is stored in the database of the storage 78.
  • processing proceeds from S440 through 480 as described below, and then returns to S400.
  • the printer information page 90 devoted to the printer 10 (FIG. 7) is created based on the printer information received. More specifically, the consumables information column 92 is created based on the information of status and consumables included in the printer information. In addition, the network analyzer is set up based on the MAC address included in the printer information, and then the software download column 94 is created. Furthermore, the support information column 96 for indicating the information of a successor model of the printer is created based on the version information included in the printer information.
  • the URL's of the user information page 100 and the printer information page 90 created respectively in S440 and S450 as well as the user ID to be assigned to the user are transmitted to the e-mail address, which is included in the user information received, by e-mail via the network controller 74. This enables the user to know his or her user ID, and to view the user information page 100 and the printer information page 90.
  • the URL's of the user information page 100 and the printer information page 90 created respectively in S440 and S450, the user ID transmitted in S450 as well as the MAC address of the printer 10 included in the printer information received are stored in the database (FIG. 9) in the storage 78.
  • the user ID and the MAC address are stored in the database as well as the URL's of the web pages corresponding to the user and the printer.
  • the URL's of the user information page 100 and the printer information page 90 created in S440 and S450 are sent to the printer 10 via the network controller 74.
  • the URL's sent in this manner are set as places to which the link page 60 of the printer 10 is linked, by the processing in S170 in the printer HTTP task, as is described above (FIG. 10).
  • the printer information page 90 is created in the same manner as in the processing in S440.
  • the user information page 100 already created for the user is updated. Specifically, a link to the printer information page 90 created in S490, indication of the information related to the printer 10, and the like are newly added.
  • the URL of the printer information page 90 created in S490 is transmitted to the e-mail address included in the received user information by e-mail via the network controller 74.
  • the URL of the printer information page 90 created in S490 and the MAC address of the printer 10 included in the received printer information are stored in the database in the storage 78 so as to correspond to the already stored user ID and the URL of the user information page 100.
  • the URL of the printer information page 90 created in S490 is sent to the printer 10 via the network controller 74.
  • the information is considered information related to an already registered printer, and thus processing proceeds from S540 through S560 as described below, and then returns to S400.
  • the printer information page 90 corresponding to the printer 10 is updated. Specifically, the content of the consumables information column 92 is changed based on the information of status and consumables included in the printer information.
  • the user information page 100 is updated in accordance with the user ID included in the user information. Also in this case, the contents are changed based on the changed information in the same manner as in the processing in S540.
  • Status confirmation and correction means to prepare access to software on the printer information page 90 in order that when a trouble is found in the status of the printer 10, it is possible to download the software to correct trouble based on the information of status and consumables included in the printer information. For example, access is such that when printing timeout status is frequently indicated, software for setting the printing timeout waiting time to be longer can be downloaded from the printer information page 90.
  • processing proceeds to S570, where a determination is made whether or not the data received is a request for either the user information page 100 or the printer information page 90.
  • a request is transmitted either directly from the personal computer (more specifically, the web browser of the personal computer) 4 or indirectly via the link page 60 of the printer 10.
  • processing proceeds to S580, where the HTML data of the requested page, i.e. the user information page 100 or the printer information page 90, is sent, and then returns to S400.
  • processing proceeds to S 590, where a determination is made whether or not it is a request for downloading software.
  • the request for downloading software is transmitted when a title for downloading software is clicked on the printer information page 90.
  • processing proceeds to S 600, where the corresponding software is sent, and then returns to S400.
  • processing proceeds to S610, where other processing (for example, the processing in response to a request for another web page provided by the web server 70) is implemented, and then returns to S400.
  • the network controller 16 serves as a transmitting unit, a URL obtaining unit and an apparatus-related web page providing unit.
  • the network controller 74 serves as a receiving unit, a web page creating unit and a URL outputting unit.
  • the web server 70 creates the printer information page 90 devoted to each printer 10, for which a use registration is completed, and the services related to the printer 10 are provided through the page 90. Accordingly, it is easier for the user of the printer 10 to locate the necessary information, which improves comfortability when receiving the service.
  • the network analyzer already set up for the printer 10 of the user from the printer information page 90, and thus the network analyzer requiring professional knowledge to set up the same can easily be used.
  • the printer 10 transmits the printer information to the web server 70 regularly, which enables provision not only of static information about the printer 10 but also of elaborate services in accordance with changeable information (for example, the remaining amount of consumables).
  • the services are provided by the web server 70 on the Internet 8, and thus information which changes daily (for example, information that a successor model of the present printer 10 was newly released) can be obtained as well.
  • the present system is also advantageous in that a large volume of information can be utilized.
  • the printer 10 transmits the user information and the printer information to the web server 70 at certain intervals as a printer timer task shown in FIG. 11 in the service providing system of the above embodiment
  • the printer timer task may be modified.
  • the sleep may continue until a trouble related to the printer 10 is detected, instead of the sleep for a certain time period.
  • the user information and the printer information is transmitted to the web server 70 in the event that a trouble occurs in the printer 10, and thus the service for the trouble (for example, indication of how to deal with the trouble or preparation of software to deal with the trouble) is provided promptly.
  • a determination may be made whether the user information and the printer information has not even once been transmitted to the web server 70 since the printer 10 was turned on, or has been transmitted.
  • the data can be transmitted at an appropriate frequency with a simple configuration.
  • the web server 70 transmits the URL's to the printer 10 and the printer 10 prints out the URL's.
  • the web server 70 provides a web page (specifically the HTML data file into which an instruction to automatically jump is written), which automatically jumps to the URL of the user information page 100 corresponding to the user ID.
  • a link to the printer information page 90 related to the user may be attached in the user information page 100. This enables the user to access to the user information page 100 and the like without knowing the URL of the user information page 100 or the printer information page 90 even if the user only knows the URL of the predetermined web page.
  • the web server 70 is provided on the Internet 8 in the service providing system of the above embodiment, the web server 70 may be provided, for example, on the LAN 2. Also in this case, the web server 70 is able to provide a variety of information, which cannot be obtained by each printer alone, using web pages corresponding respectively to a plurality of printers 10 connected to the web server 70 via the LAN 2. It is advantageous that a plurality of printers can be managed centrally and the volume of information to be stored in each printer 10 can be reduced.
  • the printer 10 is connected to the personal computer 4 via the LAN 2 in the service providing system of the above embodiment, the printer 10 may be connected, for example, via a wireless LAN. In other words, the printer 10 may be configured to have a wireless LAN interface instead of the Ethernet Interface 17.
  • the HTML data to be transmitted in S580 may be created and sent each time a request for the page is received instead of being stored, or the HTML data created at a predetermined timing may be stored and the stored HTML data is sent when a request of the page is received.
  • the load required for storing the HTML data in the web server 70 may be reduced, while in the latter case, waiting time for the user may be shortened because it is not necessary to create the HTML data when a request is received.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • Information Transfer Between Computers (AREA)
  • Stored Programmes (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)
EP03006589A 2002-03-29 2003-03-24 Système fournissant un service qui fournit des services en utilisant une page web spécifique Withdrawn EP1351470A3 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2002095347A JP4205357B2 (ja) 2002-03-29 2002-03-29 サービス提供システム、機器及びサービス提供方法
JP2002095347 2002-03-29

Publications (2)

Publication Number Publication Date
EP1351470A2 true EP1351470A2 (fr) 2003-10-08
EP1351470A3 EP1351470A3 (fr) 2005-07-13

Family

ID=28035865

Family Applications (1)

Application Number Title Priority Date Filing Date
EP03006589A Withdrawn EP1351470A3 (fr) 2002-03-29 2003-03-24 Système fournissant un service qui fournit des services en utilisant une page web spécifique

Country Status (4)

Country Link
US (1) US7325031B2 (fr)
EP (1) EP1351470A3 (fr)
JP (1) JP4205357B2 (fr)
CN (1) CN1452088B (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2010124273A1 (fr) * 2009-04-24 2010-10-28 Sanford, L.P. Appareil d'impression et son contrôleur
EP3396597A1 (fr) * 2017-04-26 2018-10-31 Seiko Epson Corporation Dispositif de communication, serveur de gestion, système de communication et programme

Families Citing this family (66)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100540654B1 (ko) * 2003-01-22 2006-01-10 삼성전자주식회사 무선 네트워크에서의 프린팅 클라이언트 관리 방법 및무선 랜프린터
JP4371729B2 (ja) * 2003-08-08 2009-11-25 キヤノン株式会社 オンラインサービスシステム、転送サーバ装置、クライアント端末、サービス提供装置及びそれらの制御方法並びにプログラム
JP4596414B2 (ja) * 2004-04-23 2010-12-08 コニカミノルタビジネステクノロジーズ株式会社 印刷装置、印刷処理プログラム及び印刷処理方法
US7443520B2 (en) * 2004-05-03 2008-10-28 Hewlett-Packard Development Company, L.P. Imaging device configuration pages
KR100583459B1 (ko) * 2004-05-12 2006-05-26 삼성전자주식회사 네트워크 화상형성장치의 상태 정보 관리시스템 및 그관리방법
JP2006099746A (ja) * 2004-09-02 2006-04-13 Ricoh Co Ltd 動作定義情報作成方法、動作定義情報作成装置、動作定義情報作成プログラム、記録媒体及びデータ構造
US8006176B2 (en) 2004-10-08 2011-08-23 Sharp Laboratories Of America, Inc. Methods and systems for imaging-device-based form field management
US8060921B2 (en) 2004-10-08 2011-11-15 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential authentication and communication
US8032579B2 (en) 2004-10-08 2011-10-04 Sharp Laboratories Of America, Inc. Methods and systems for obtaining imaging device notification access control
US8213034B2 (en) 2004-10-08 2012-07-03 Sharp Laboratories Of America, Inc. Methods and systems for providing remote file structure access on an imaging device
US8115947B2 (en) 2004-10-08 2012-02-14 Sharp Laboratories Of America, Inc. Methods and systems for providing remote, descriptor-related data to an imaging device
US7934217B2 (en) 2004-10-08 2011-04-26 Sharp Laboratories Of America, Inc. Methods and systems for providing remote file structure access to an imaging device
US8024792B2 (en) 2004-10-08 2011-09-20 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential submission
US8237946B2 (en) 2004-10-08 2012-08-07 Sharp Laboratories Of America, Inc. Methods and systems for imaging device accounting server redundancy
US8384925B2 (en) 2004-10-08 2013-02-26 Sharp Laboratories Of America, Inc. Methods and systems for imaging device accounting data management
US8115944B2 (en) 2004-10-08 2012-02-14 Sharp Laboratories Of America, Inc. Methods and systems for local configuration-based imaging device accounting
US7920101B2 (en) * 2004-10-08 2011-04-05 Sharp Laboratories Of America, Inc. Methods and systems for imaging device display standardization
US8120798B2 (en) 2004-10-08 2012-02-21 Sharp Laboratories Of America, Inc. Methods and systems for providing access to remote, descriptor-related data at an imaging device
US8001586B2 (en) 2004-10-08 2011-08-16 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential management and authentication
US8018610B2 (en) 2004-10-08 2011-09-13 Sharp Laboratories Of America, Inc. Methods and systems for imaging device remote application interaction
US8115946B2 (en) 2004-10-08 2012-02-14 Sharp Laboratories Of America, Inc. Methods and sytems for imaging device job definition
US8051140B2 (en) 2004-10-08 2011-11-01 Sharp Laboratories Of America, Inc. Methods and systems for imaging device control
US8023130B2 (en) 2004-10-08 2011-09-20 Sharp Laboratories Of America, Inc. Methods and systems for imaging device accounting data maintenance
US8065384B2 (en) 2004-10-08 2011-11-22 Sharp Laboratories Of America, Inc. Methods and systems for imaging device event notification subscription
US7970813B2 (en) 2004-10-08 2011-06-28 Sharp Laboratories Of America, Inc. Methods and systems for imaging device event notification administration and subscription
US8156424B2 (en) 2004-10-08 2012-04-10 Sharp Laboratories Of America, Inc. Methods and systems for imaging device dynamic document creation and organization
US8051125B2 (en) 2004-10-08 2011-11-01 Sharp Laboratories Of America, Inc. Methods and systems for obtaining imaging device event notification subscription
US7969596B2 (en) 2004-10-08 2011-06-28 Sharp Laboratories Of America, Inc. Methods and systems for imaging device document translation
US7978618B2 (en) 2004-10-08 2011-07-12 Sharp Laboratories Of America, Inc. Methods and systems for user interface customization
US8001587B2 (en) 2004-10-08 2011-08-16 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential management
US8001183B2 (en) 2004-10-08 2011-08-16 Sharp Laboratories Of America, Inc. Methods and systems for imaging device related event notification
US8125666B2 (en) 2004-10-08 2012-02-28 Sharp Laboratories Of America, Inc. Methods and systems for imaging device document management
US8060930B2 (en) 2004-10-08 2011-11-15 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential receipt and authentication
US8120797B2 (en) 2004-10-08 2012-02-21 Sharp Laboratories Of America, Inc. Methods and systems for transmitting content to an imaging device
US8120793B2 (en) 2004-10-08 2012-02-21 Sharp Laboratories Of America, Inc. Methods and systems for displaying content on an imaging device
US8115945B2 (en) 2004-10-08 2012-02-14 Sharp Laboratories Of America, Inc. Methods and systems for imaging device job configuration management
US8035831B2 (en) 2004-10-08 2011-10-11 Sharp Laboratories Of America, Inc. Methods and systems for imaging device remote form management
US8006292B2 (en) 2004-10-08 2011-08-23 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential submission and consolidation
US8049677B2 (en) 2004-10-08 2011-11-01 Sharp Laboratories Of America, Inc. Methods and systems for imaging device display element localization
US8032608B2 (en) 2004-10-08 2011-10-04 Sharp Laboratories Of America, Inc. Methods and systems for imaging device notification access control
US8120799B2 (en) 2004-10-08 2012-02-21 Sharp Laboratories Of America, Inc. Methods and systems for accessing remote, descriptor-related data at an imaging device
US8171404B2 (en) 2004-10-08 2012-05-01 Sharp Laboratories Of America, Inc. Methods and systems for disassembly and reassembly of examination documents
US8006293B2 (en) 2004-10-08 2011-08-23 Sharp Laboratories Of America, Inc. Methods and systems for imaging device credential acceptance
US8015234B2 (en) 2004-10-08 2011-09-06 Sharp Laboratories Of America, Inc. Methods and systems for administering imaging device notification access control
US8428484B2 (en) 2005-03-04 2013-04-23 Sharp Laboratories Of America, Inc. Methods and systems for peripheral accounting
JP4577118B2 (ja) * 2005-06-24 2010-11-10 ブラザー工業株式会社 サービス提供システム、クライアント、サーバおよびプログラム
US20070023447A1 (en) * 2005-07-26 2007-02-01 Jeong Min Yoon Discharger for tablets
JP2007042098A (ja) * 2005-07-29 2007-02-15 Sharp Corp コンテンツ表示方法、コンテンツ伝送方法、画像処理装置、遠隔演算装置
US8345272B2 (en) 2006-09-28 2013-01-01 Sharp Laboratories Of America, Inc. Methods and systems for third-party control of remote imaging jobs
JP2008097531A (ja) * 2006-10-16 2008-04-24 Ricoh Co Ltd ネットワーク装置,データ提供場所提供方法、データ提供場所提供プログラム及び記録媒体
JP5388623B2 (ja) 2008-04-17 2014-01-15 キヤノン株式会社 情報処理装置、その方法、及びプログラム
JP4669901B2 (ja) * 2008-10-21 2011-04-13 キヤノン株式会社 情報処理装置、情報処理方法及びプログラム
EP2373073B1 (fr) 2008-12-26 2016-11-09 Panasonic Intellectual Property Corporation of America Dispositif de communication
US9529694B2 (en) * 2009-09-14 2016-12-27 Oracle International Corporation Techniques for adaptive trace logging
US9734037B1 (en) * 2009-09-15 2017-08-15 Symantec Corporation Mobile application sampling for performance and network behavior profiling
EP2508999A4 (fr) 2009-11-30 2014-03-05 Panasonic Corp Appareil de communication portatif, procédé de communication, circuit intégré et programme
JP5477200B2 (ja) * 2010-07-01 2014-04-23 セイコーエプソン株式会社 情報表示システムおよび情報表示方法
WO2012070250A1 (fr) 2010-11-25 2012-05-31 パナソニック株式会社 Dispositif de communication
CN103201593B (zh) 2011-06-13 2016-01-06 松下电器(美国)知识产权公司 噪声模式取得装置以及具备该噪声模式取得装置的位置检测装置
US9214128B2 (en) 2011-08-10 2015-12-15 Panasonic Intellectual Property Corporation Of America Information display device
JP6026890B2 (ja) 2011-10-31 2016-11-16 パナソニック インテレクチュアル プロパティ コーポレーション オブ アメリカPanasonic Intellectual Property Corporation of America 位置推定装置、位置推定方法、プログラムおよび集積回路
JP5684200B2 (ja) * 2012-06-27 2015-03-11 京セラドキュメントソリューションズ株式会社 画像形成装置、画像形成システム、及び画像形成方法
CN105027105B (zh) * 2013-04-30 2018-10-02 惠普发展公司,有限责任合伙企业 资源授权系统和处理器实施的方法
JP6733316B2 (ja) * 2016-05-30 2020-07-29 ブラザー工業株式会社 プログラム、情報処理端末、及び消耗品発注方法
JP6855881B2 (ja) * 2017-03-31 2021-04-07 ブラザー工業株式会社 ウェブサーバ
CN110866196A (zh) * 2018-12-28 2020-03-06 哈尔滨安天科技集团股份有限公司 一种打印机网络信息采集方法、装置及电子设备

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0838768A2 (fr) 1996-10-25 1998-04-29 Hewlett-Packard Company Appareil d'interfaçage avec le réseau en toile Web
EP0952513A1 (fr) 1998-04-24 1999-10-27 Hewlett-Packard Company Configuration automatique d'imprimante de réseau
WO2001075676A2 (fr) * 2000-04-02 2001-10-11 Tangis Corporation Sollicitation d'informations fondee sur un contexte d'utilisateur d'ordinateur
WO2002077762A2 (fr) * 2001-03-27 2002-10-03 Hewlett-Packard Company Systeme et procede de soutien client personnalise

Family Cites Families (25)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6202023B1 (en) * 1996-08-22 2001-03-13 Go2 Systems, Inc. Internet based geographic location referencing system and method
US6049801A (en) * 1996-10-07 2000-04-11 Whitmyer, Jr.; Wesley W. Web site providing professional services
US6473788B1 (en) * 1996-11-15 2002-10-29 Canon Kabushiki Kaisha Remote maintenance and servicing of a network peripheral device over the world wide web
US5930804A (en) * 1997-06-09 1999-07-27 Philips Electronics North America Corporation Web-based biometric authentication system and method
JPH11120127A (ja) 1997-10-15 1999-04-30 Oki Electric Ind Co Ltd ネットワークサービスシステム
JP3159174B2 (ja) * 1998-06-19 2001-04-23 日本電気株式会社 プリンタ制御装置
JP2000010786A (ja) 1998-06-22 2000-01-14 Nec Corp サーバ・クライアント通信装置と同装置を用いたプログラムダウンロード方法
JP2000200187A (ja) 1999-01-06 2000-07-18 Ricoh Co Ltd 画像処理装置の管理システム
US7126716B1 (en) * 1999-08-20 2006-10-24 Zih Corp. Printer for printing labels, tags or the like
US6629134B2 (en) * 1999-09-16 2003-09-30 Xerox Corporation Context sensitive web-based user support
JP2001022438A (ja) 2000-01-01 2001-01-26 Hitachi Ltd 監視システム
JP3613550B2 (ja) * 2000-03-29 2005-01-26 インターナショナル・ビジネス・マシーンズ・コーポレーション ウェブページ取得サービスシステム、サーバ、ウェブページ取得方法、記憶媒体及びプログラム伝送装置
JP2001344203A (ja) * 2000-03-29 2001-12-14 Seiko Epson Corp デバイスの異常解決を支援する支援方法
JP2001282732A (ja) * 2000-04-03 2001-10-12 Komatsu Ltd コンピュータ間通信により遠隔のユーザへサービスを提供する方法及びシステム
JP3479742B2 (ja) * 2000-05-08 2003-12-15 株式会社アイディーエス メールバック方式によるキャリアフリー端末認証システム
WO2001090653A1 (fr) 2000-05-26 2001-11-29 Sharp Kabushiki Kaisha Systeme base sur un four a micro-ondes et four a micro-ondes
JP2001336751A (ja) 2000-05-26 2001-12-07 Sharp Corp 電子レンジシステム
JP2002074188A (ja) * 2000-06-16 2002-03-15 Sony Computer Entertainment Inc 会員情報登録方法および装置、会員認証方法および装置、サーバコンピュータ
US20020059395A1 (en) * 2000-07-19 2002-05-16 Shih-Ping Liou User interface for online product configuration and exploration
JP2002079688A (ja) * 2000-09-07 2002-03-19 Casio Comput Co Ltd 消耗品不足検知装置
US6778868B2 (en) * 2000-09-12 2004-08-17 Kabushiki Kaisha Toshiba Remote control of laundry appliance
US20020103860A1 (en) * 2001-01-31 2002-08-01 Masahiro Terada Particular-information displaying method and menu service method and system
JP2002297619A (ja) 2001-03-29 2002-10-11 Brother Ind Ltd 広告情報提供システム、広告情報閲覧装置、広告情報閲覧方法及び広告情報閲覧プログラム
US20030093498A1 (en) * 2001-11-14 2003-05-15 Simpson Shell S. System for identifying and extracting text information using web based imaging
US7016952B2 (en) * 2002-01-24 2006-03-21 Ge Medical Technology Services, Inc. System and method for universal remote access and display of diagnostic images for service delivery

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0838768A2 (fr) 1996-10-25 1998-04-29 Hewlett-Packard Company Appareil d'interfaçage avec le réseau en toile Web
EP0952513A1 (fr) 1998-04-24 1999-10-27 Hewlett-Packard Company Configuration automatique d'imprimante de réseau
WO2001075676A2 (fr) * 2000-04-02 2001-10-11 Tangis Corporation Sollicitation d'informations fondee sur un contexte d'utilisateur d'ordinateur
WO2002077762A2 (fr) * 2001-03-27 2002-10-03 Hewlett-Packard Company Systeme et procede de soutien client personnalise

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2010124273A1 (fr) * 2009-04-24 2010-10-28 Sanford, L.P. Appareil d'impression et son contrôleur
US9304671B2 (en) 2009-04-24 2016-04-05 Sanford, L.P. Printing apparatus and controller therefor
EP3396597A1 (fr) * 2017-04-26 2018-10-31 Seiko Epson Corporation Dispositif de communication, serveur de gestion, système de communication et programme
US10275199B2 (en) 2017-04-26 2019-04-30 Seiko Epson Corporation Communication device, management server, communication system, and program

Also Published As

Publication number Publication date
US20030187922A1 (en) 2003-10-02
JP4205357B2 (ja) 2009-01-07
EP1351470A3 (fr) 2005-07-13
CN1452088B (zh) 2012-08-22
CN1452088A (zh) 2003-10-29
JP2003296273A (ja) 2003-10-17
US7325031B2 (en) 2008-01-29

Similar Documents

Publication Publication Date Title
EP1351470A2 (fr) Système fournissant un service qui fournit des services en utilisant une page web spécifique
US7853644B2 (en) Client-server system
US20090009808A1 (en) Setting information transmission/reception system
EP1628212A2 (fr) Méthode et dispositif pour actualiser le logiciel d'un appareil de réseau
JP4386051B2 (ja) ソフトウエアインストール方法、プログラム及び記憶媒体
JPH1124870A (ja) ネットワークプリンタの制御方法
JP2004038686A (ja) デバイス制御ソフトウェアの格納場所を通知するデバイス
CN102033724A (zh) 与因特网相连接的终端装置
JP2007086969A (ja) 印刷装置
JP2008500605A (ja) 販売機会の促進のためのインスタントメッセージングの存在の応用
JP2004070572A (ja) 画像形成装置及びネットワークシステム
EP1830539A1 (fr) Système de sortie de données
US7603451B2 (en) Network system that connects a network terminal to another network terminal having a different protocol
EP1435570B1 (fr) Procédé pour notification de mode d'opération.
JPH11341065A (ja) ネットワーク通信の機器設定システムおよび機器設定方法
JP4636157B2 (ja) 通信プログラム、通信装置および通信システム
US20050066272A1 (en) Method and system for customer support
JP4371068B2 (ja) 情報提供システム及び方法並びに情報提供用プログラム
JP2004038526A (ja) 情報出力システム、電子機器、情報出力装置、及びプログラム
JP2002149534A (ja) プロキシ・サーバ及びこれを用いた通信方法並びに記録媒体
JP2009031834A (ja) プログラム、情報記憶媒体、コンピュータシステム及びコンピュータシステムの制御方法
JP2004213507A (ja) 電子機器管理方法、管理サイトサーバ装置、ネットワーク中継機器、機器管理プログラム、中継機器プログラム、及びコンピュータ機器情報収集プログラム
JP4606910B2 (ja) ユーティリティプログラム管理方法及び画像処理システム
JP2002116972A (ja) 情報閲覧方法及びシステム並びに情報閲覧用プログラムを記憶した記憶媒体
JP2001282606A (ja) アドレス管理システム、状態情報配信サーバ及びアドレス管理クライアント

Legal Events

Date Code Title Description
PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

Free format text: ORIGINAL CODE: 0009012

AK Designated contracting states

Kind code of ref document: A2

Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT RO SE SI SK TR

AX Request for extension of the european patent

Extension state: AL LT LV MK

PUAL Search report despatched

Free format text: ORIGINAL CODE: 0009013

AK Designated contracting states

Kind code of ref document: A3

Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT RO SE SI SK TR

AX Request for extension of the european patent

Extension state: AL LT LV MK

17P Request for examination filed

Effective date: 20051216

AKX Designation fees paid

Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT RO SE SI SK TR

17Q First examination report despatched

Effective date: 20070102

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: THE APPLICATION IS DEEMED TO BE WITHDRAWN

18D Application deemed to be withdrawn

Effective date: 20181005