CN103279779A - Self-service terminal card retaining process equipment and system - Google Patents
Self-service terminal card retaining process equipment and system Download PDFInfo
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- CN103279779A CN103279779A CN2013102003885A CN201310200388A CN103279779A CN 103279779 A CN103279779 A CN 103279779A CN 2013102003885 A CN2013102003885 A CN 2013102003885A CN 201310200388 A CN201310200388 A CN 201310200388A CN 103279779 A CN103279779 A CN 103279779A
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- 238000000034 method Methods 0.000 title abstract description 13
- 238000004891 communication Methods 0.000 claims description 29
- 230000009747 swallowing Effects 0.000 claims description 7
- 230000002452 interceptive effect Effects 0.000 claims description 5
- 241000167880 Hirundinidae Species 0.000 claims description 2
- 230000000717 retained effect Effects 0.000 abstract description 2
- 230000001276 controlling effect Effects 0.000 description 8
- 238000010586 diagram Methods 0.000 description 7
- 238000012795 verification Methods 0.000 description 6
- 230000000875 corresponding effect Effects 0.000 description 4
- 238000011084 recovery Methods 0.000 description 4
- 238000004064 recycling Methods 0.000 description 4
- 239000000284 extract Substances 0.000 description 2
- 238000007599 discharging Methods 0.000 description 1
- 238000000605 extraction Methods 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 239000000463 material Substances 0.000 description 1
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Abstract
The invention discloses self-service terminal card retaining process equipment and system. The self-service terminal card retaining process equipment comprises a card reader for receiving a card subjected to the card-retaining processing and reading the card information, a card storing device provided with multiple card storing slots for storing the cards subjected to card-retaining processing, a storage device for storing the card information and card storing slot information and a controller for controlling the card storing device to receive the card reading information and performing the card retaining and card outputting processing according to the user request data and the card information and the card storing slot information in the storage device. A user can operate a retained bank card in a self-service mode through the self-service terminal card retaining process equipment and system, thus saving the time of the user; and meanwhile, the operation of taking the bank card does not need the interference of work staff, thus saving manpower.
Description
Technical Field
The invention relates to the field of bank self-service terminals, in particular to a self-service terminal card retaining processing device and a self-service terminal card retaining processing system.
Background
In the existing bank self-service terminal, a card reader module comprises a recovery groove (or a reserved card box) for storing a swallowed bank card, when the card is read normally, the card can be input or output through a card reading port of the card reader, and when the card is read abnormally and a system needs to swallow the card, the card reader directly puts the card into the recovery groove.
In the prior art, a card recovery tank of a self-service terminal of a bank is a simple box for placing cards, has no recording, reading or outputting functions, and can be opened only in a manual mode and taken out to record the cards in a manual mode when the cards are required to be taken out.
Therefore, in the prior art, when a user uses the self-service terminal, if the card is swallowed, the card self-service device is manually opened, the swallowed card is taken out and registered, and the user, namely a card holder, takes necessary identity documents and other certification materials to a specified place for field pickup. Meanwhile, when the swallowed card is taken out of the card self-service equipment, manual processing is needed by bank staff, and due to the limitation of conditions, the staff cannot arrive at the site at the first time, so that a user often waits for several days before taking back the swallowed card, and much inconvenience is brought to the user.
Disclosure of Invention
The embodiment of the invention provides a self-service terminal card-retaining processing device, which is used for receiving a card retained by a self-service terminal, and comprises:
the card reader is used for receiving the card swallowed and reading card information;
the card storing device is provided with a plurality of card storing grooves and is used for storing cards to be swallowed;
the storage device is used for storing the card information and the card storage slot information;
and the control device is used for controlling the card storage device and carrying out card swallowing and card spitting processing according to the user request, the card information in the storage device and the card storage slot information.
Preferably, the card storage device of the self-service terminal card-swallowing processing device disclosed by the invention further comprises: the card inlet and outlet, the card clamping component, the two support rods, the sliding component, the sliding groove and the card storage box; the two support rods are arranged on two opposite side edges of the clamping part, and the two support rods are arranged in the sliding groove through the sliding part; the card passageway receives the card that carries out the processing of spitting card, controlling means control the card centre gripping part centre gripping the card to control the sliding member along the sliding tray removes to a storage card box and stores in storage card box spare storage card groove will the card store in storage card box.
Preferably, the card-retaining processing device of the self-service terminal in the embodiment of the present disclosure further includes: the identity card information reading device is used for reading the identity card information of the user; input means for receiving data input by a user; the display device is used for displaying the interactive information; and the communication device is used for carrying out data communication with the external equipment.
Preferably, the input device in the embodiment of the present disclosure includes: a keyboard.
Preferably, the control device in the embodiment of the present disclosure includes: the data transceiver module is used for receiving the card information read by the card reader, the identity card information read by the identity card information reading device, the data input by the user, the card information read by the card reader, the identity card information read by the identity card information reading device, and the data input by the user are sent to a bank system through the communication device for security authentication and receiving a security authentication result; the data processing module is used for generating a card output processing result according to the card information, the card storage slot information and the safety authentication result stored in the storage device; and the control module is used for controlling the card storage device to carry out card storage and card discharge operation according to the card storage and card discharge processing result.
Meanwhile, the invention also discloses a self-service terminal card retaining processing system, which comprises self-service terminal card retaining processing equipment and a bank server, wherein the self-service terminal card outlet processing equipment is in communication connection with the bank server; wherein,
self-service terminal swallows card processing apparatus include:
the card reader is used for receiving the card swallowed and reading card information;
the card storing device is provided with a plurality of card storing grooves and is used for storing cards to be swallowed;
the storage device is used for storing the card information and the card storage slot information;
and the control device is used for controlling the card storage device, receiving the card reading information and carrying out card swallowing and card spitting processing according to a user request and the card information and the card storage slot information in the storage device.
Preferably, the card storage device of the self-service terminal card-swallowing processing device disclosed by the invention further comprises: the card inlet and outlet, the card clamping component, the two support rods, the sliding component, the sliding groove and the card storage box; the two support rods are arranged on two opposite side edges of the clamping part, and the two support rods are arranged in the sliding groove through the sliding part; the card passageway receives the card that carries out the processing of spitting card, controlling means control the card centre gripping part centre gripping the card to control the sliding member along the sliding tray removes to a storage card box and stores in storage card box spare storage card groove will the card store in storage card box.
Preferably, the card-retaining processing device of the self-service terminal in the embodiment of the present disclosure further includes: the identity card information reading device is used for reading the identity card information of the user; input means for receiving data input by a user; the display device is used for displaying the interactive information; and the communication device is used for carrying out data communication with the external equipment.
Preferably, the input device in the embodiment of the present disclosure includes: a keyboard.
Preferably, the control device in the embodiment of the present disclosure includes: the data transceiver module is used for receiving the card information read by the card reader, the identity card information read by the identity card information reading device, the data input by the user, the card information read by the card reader, the identity card information read by the identity card information reading device, and the data input by the user are sent to a bank system through the communication device for security authentication and receiving a security authentication result; the data processing module is used for generating a card output processing result according to the card information, the card storage slot information and the safety authentication result stored in the storage device; and the control module is used for controlling the card storage device to carry out card storage and card discharge operation according to the card storage and card discharge processing result.
By the method and the device, the user can receive the swallowed bank card in a self-service operation mode, so that the time of the user is saved, meanwhile, the operation of receiving the bank card is not interfered by workers, and the labor is saved.
In order to make the aforementioned and other objects, features and advantages of the invention comprehensible, preferred embodiments accompanied with figures are described in detail below.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
FIG. 1 is a block diagram of a self-service terminal card-retaining processing device according to the present invention;
FIG. 2 is a block diagram of a control device of the self-service terminal card-retaining processing device according to the present invention;
fig. 3 is a block diagram of a self-service card-retaining self-service drawing device according to an embodiment of the present invention;
FIG. 4 is a block diagram showing the structure of a control device according to an embodiment of the present invention;
FIG. 5 is a schematic diagram illustrating an internal structure of the card storage device in the present embodiment;
fig. 6 is a processing flow of the card-holding processing device of the self-service terminal according to the embodiment of the present invention;
FIG. 7 is a flow chart illustrating a card storage process according to the present invention;
fig. 8 is a card-out process flow of self-service drawing of a swallowed card.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The invention discloses a self-service terminal card-retaining processing device, as shown in fig. 1, the self-service terminal card-retaining processing device of the invention comprises:
a card reader 101 for receiving a card to be swallowed and reading card information;
a card storage device 102 having a plurality of card storage slots for storing cards to be swallowed;
the storage device 103 is used for storing card information and card slot information;
the control device 104 is used for controlling the card storage device, receiving the card reading information and performing card swallowing and card spitting processing according to the user request, the card information in the storage device and the card storage slot information;
an identification card information reading means 105 for reading identification card information of the user;
an input device 106 for receiving request data input by a user;
a display device 107 for displaying the interactive information;
and a communication device 108 for performing data communication with an external device.
As shown in fig. 2, the control device in the embodiment of the present invention includes:
the data transceiver module 1041 is configured to receive card information read by a card reader, identity card information read by an identity card information reading device, data input by a user, the card information read by the card reader, the identity card information read by the identity card information reading device, and the data input by the user, which are sent to a bank system through the communication device for security authentication and receive a security authentication result;
the data processing module 1042 is configured to generate a card output processing result according to the card information, the card slot information, and the security authentication result stored in the storage device;
and a control module 1043, configured to control the card storage device to perform card storage and card discharge operations according to the card storage and card discharge processing result.
Meanwhile, the invention also discloses a self-service terminal card retaining processing system, which comprises: the self-service terminal card-retaining processing equipment and the bank server are in communication connection; wherein, self-service terminal gulps down card processing apparatus includes:
the card reader is used for receiving the card swallowed and reading card information;
the card storing device is provided with a plurality of card storing grooves and is used for storing cards to be swallowed;
the storage device is used for storing the card information and the card storage slot information;
and the control device is used for controlling the card storage device, receiving the card reading information and carrying out card swallowing and card spitting processing according to the user request data and the card information and the card storage slot information in the storage device.
The technical solution of the present invention will be described in detail with reference to the specific embodiments.
As shown in fig. 3, a block diagram of a structure of a self-service card-retaining and self-service drawing device according to an embodiment of the present invention includes: the control device 301, the display 302, the keyboard 303, the communication device 304, the card storage device 305, the ID card recognizer 306, the card reader 307 and the mobile phone communication device 308.
Wherein the control device 301: the main control device of the swallow card self-service receiving device processes data according to the data received by each component and controls each component;
the display 302: the system is used for displaying a trading picture and providing a trading interface for a customer;
the keyboard 303: for receiving a card-fetching request from a user, inputting transaction data and/or password data, in this embodiment, the display 302 may be a touch screen, and the keys may be touch keys on the touch screen.
The communication device 304: data communication with the outside through a wireless or wired communication network;
card storage device 305: the card reader is coupled with the card reader and used for storing the card swallowed by the card reader; the card to be swallowed can be extracted and placed in the card reader; the card storage device in the embodiment of the invention is physically connected with the card reader, and is controlled by the control device of the ATM, so that corresponding operation can be carried out.
Identification card recognizer 306: identifying the identity card of the client;
the card reader 307: the card information is read, and the swallowed card can be transmitted to the card storage device; the card for normal operation can be output; the card reader can be a magnetic card identification device, an IC card identification device, a bar code card identification device and the like, and also can be a combination of a plurality of the devices. The medium information capable of identifying the card is uploaded to the equipment host for processing, and the swallowed card can be transmitted to the card storage device; the card for normal operation may also be output.
In the prior art, the card reader is generally rectangular and has a card reading port, a driving device composed of pulleys, and a card outlet port, in this embodiment, the card outlet port is an inlet port of the recycling slot, and the recycling slot is a square box provided with an opening with the size of a card (i.e. the card outlet port of the card reader). When a card is input into the card reader, the control device of the ATM host can be adopted to control the pulley of the card storage device to roll and transmit the card to a designated position for information transaction with a bank to carry out bank card transaction operation in the embodiment, and after the normal operation is finished, the pulley rolls to return and transmit the original path of the card to the card reading port for output; if the card recycling device is operated by mistake, the pulley can roll to convey the card to the card outlet, and the card falls into the recycling groove. The whole card reader is connected with a bank system through a control device, the bank system feeds back normal or error information to the control device, the control device makes corresponding action, if the card reader is in normal operation, the control device drives the pulley to enable the card to be transmitted to the card reading port, if the card reader is in error operation, the control device drives the pulley to transmit the card to the card outlet port (namely an inlet of the recovery groove). This patent replaces the accumulator with a card storage device.
The mobile phone communication device 308: and communicating with the mobile phone equipment.
As shown in fig. 4, the control device 301 in the present embodiment includes:
the identification card recognition and authentication processing unit 3011: the identity card security authentication device is connected with the identity card identification device, reads identity card information, transmits the identity card information to an external server through a communication device for security authentication and receives an identity card security authentication result;
the card number identification authentication processing unit 3012: the card reader is connected with the card reader, reads the card number information and transmits the card number information to an external server through a communication device for security authentication and receives a card number security authentication result;
a mobile phone number authentication processing unit 3013, which receives a mobile phone number input by a user, sends the mobile phone number to an external server through a communication device for security authentication, and receives a mobile phone number security authentication result:
the card storage and discharge processing unit 3014: the card storage device is connected with the card storage device and the card reader, a required card is extracted from the card storage device and is transmitted to the card reader, when the card storage operation is carried out, an empty card slot is selected to store the card according to the card slot information stored in the storage device, and the card information read by the card reader and the card slot information corresponding to the stored card are stored in the storage device; and during card taking operation, after the user is determined to pass the safety certification of the identity card, the card number and the mobile phone number of the external server, the card storage slot information corresponding to the card information is determined in the storage device according to the card information, so that card discharging operation is performed.
Transaction data processing unit 3015: connected with the keyboard, the display, the card reader and the communication device, and is used for operating and processing the transaction information.
As shown in fig. 5, which is a schematic diagram of an internal structure of the card storage device in this embodiment, the card storage device includes: the card holder 501, the support rod 502, the sliding device 503, the sliding groove 504, the card inlet and outlet 505, the card storage box 506 and the card storage groove 507.
The card fixing pieces 501 are fixed on the support rods 502 in pairs, can clamp the cards 508 and can slide up and down along the support rods 502;
the two support rods 502 are fixed on the sliding device 503, the card fixing piece 501 can slide up and down on the support rods 502, and the support rods 502 stay at the designated clamping grooves;
a slide device 503, the slide device 503 can slide left and right in the slide groove 504, and stops at the designated position;
a sliding groove 504, one on each side of the cartridge, for allowing the support rod to stay at a designated position by a sliding means 503;
a card inlet 505 through which a swallowed card can be input or output;
a card slot 507 arranged in the card outlet box 506 for storing swallowed cards, the position of the card slot can be recorded by the system
As shown in fig. 6, a processing flow of the card-holding processing device of the self-service terminal according to the embodiment of the present invention includes the following steps:
a customer initiates a transaction application of self-service drawing of a swallowed card on a card self-service device;
the system prompts a client to check identity information and judges whether a swallowed card of the client exists or not.
In the embodiment of the invention, the system prompts the customer to receive the swallowed card in two ways, one is to input the information (card number and password) of the swallowed card for verification; one is to check through a bank registration mobile phone;
when the customer selects the card-swallowing information mode for verification, the execution system prompts the customer to input a card number and a password of the card-swallowing, and the background management server verifies the card number and the password; if the verification is wrong, the transaction is ended;
when the customer selects the bank registration mobile phone short message mode for verification, the system prompts the customer to input a bank registration mobile phone number, and the background management server verifies the mobile phone number; if the verification is wrong, the transaction is ended; if the verification is correct, the system sends a check code to the mobile phone through the mobile phone communication device; the customer inputs the check code received by the mobile phone, the system confirms, and if the check code is wrong, the transaction is ended;
when the customer passes the inspection, the card storage device extracts the card and outputs the card through the card reader, and the customer extracts the card;
the background management server completes the registration of necessary transaction information;
the swallowed card self-service drawing transaction is finished.
As shown in fig. 7, the process of storing the card according to the present invention includes the following steps:
step S701, the client card is swallowed;
step S702, inputting the swallowed card into the card storage device;
step S703, the supporting rod slides to the lower part of the card inlet and outlet, the card fixing piece clamps the swallowed card, and the card storage and discharge processing unit searches for the position of the blank card slot;
step S704, the sliding device slides to the idle slot position indicated by the card storage and ejection processing unit 3014;
step S705, the card fixing piece slides downwards, and the swallowed card is placed into the card slot;
step S706, the card storage and ejection processing unit 3014 stores the swallowed card information and the card slot position in the storage device;
in step S707, the card-swallowed memory card processing ends.
As shown in fig. 8, the card-out processing flow of self-service drawing of the swallowed card includes the following steps:
step S801, the card storage and discharge processing unit 3014 initiates a card extraction and swallowing transaction;
step S802, the card storage and discharge processing unit 3014 finds the card slot in which the swallowed card is stored according to the card number of the swallowed card;
step S803, the sliding device slides to the card-swallowing slot position indicated by the card-storing and outputting processing unit 3014;
step S804, the card fixing piece clamps the swallowed card and slides upwards to the top end;
step S805, the sliding device slides to the card outlet, the card fixing piece slides upwards, and the swallowed card is output to the card storage device through the card outlet;
step S806, the card retaining process is finished;
the invention provides a bank card self-service card getting device and a system, wherein the device is arranged in card self-service equipment, and when a card of a user is swallowed, the identity is confirmed by necessary authentication means, so that the instant getting of the swallowed card can be realized. The method has the advantages that the intervention of workers is not needed, the user does not need to wait, the convenience is brought to the user, and the work of the workers is simplified. The whole receiving process of the swallowed card is automatically completed by the client without the intervention of staff, so that the labor is saved, meanwhile, when the card of the client is swallowed, if necessary identity documents are carried with the client, the receiving of the swallowed card can be immediately completed without waiting, so that the time of the client is greatly saved.
The principle and the implementation mode of the invention are explained by applying specific embodiments in the invention, and the description of the embodiments is only used for helping to understand the method and the core idea of the invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.
Claims (10)
1. The self-service terminal card-retaining processing equipment is characterized by comprising:
the card reader is used for receiving the card swallowed and reading card information;
the card storing device is provided with a plurality of card storing grooves and is used for storing cards to be swallowed;
the storage device is used for storing the card information and the card storage slot information;
and the control device is used for controlling the card storage device, receiving the card reading information and carrying out card swallowing and card spitting processing according to the user request data, the card information in the storage device and the card storage slot information.
2. The self-service terminal card-swallowing processing device of claim 1, wherein the card storage device further comprises: the card inlet and outlet, the card clamping component, the two support rods, the sliding component, the sliding groove and the card storage box; wherein,
the support rods are arranged on two opposite side edges of the clamping part, and the two support rods are arranged in the sliding groove through the sliding part;
the card passageway receives the card that carries out the processing of spitting card, controlling means control the card centre gripping part centre gripping the card to control the sliding member along the sliding tray removes to a storage card box and stores in storage card box spare storage card groove will the card store in storage card box.
3. The self-service terminal card-swallowing processing device of claim 1, wherein the self-service terminal card-swallowing processing device further comprises:
the identity card information reading device is used for reading the identity card information of the user;
the input device is used for receiving request data input by a user;
the display device is used for displaying the interactive information;
and the communication device is used for carrying out data communication with the external equipment.
4. The self-service terminal card-swallowing processing device of claim 1, wherein the input means comprises: a keyboard.
5. The self-service terminal card-swallowing processing device of claim 4, wherein the control means comprises:
the data transceiver module is used for receiving the card information read by the card reader, the identity card information read by the identity card information reading device, the data input by the user, the card information read by the card reader, the identity card information read by the identity card information reading device, and the data input by the user are sent to a bank system through the communication device for security authentication and receiving a security authentication result;
the data processing module is used for generating a card output processing result according to the card information, the card storage slot information and the safety authentication result stored in the storage device;
and the control module is used for controlling the card storage device to carry out card storage and card discharge operation according to the card storage and card discharge processing result.
6. A self-service terminal card-retaining processing system, the system comprising: the self-service terminal card-holding processing equipment is in communication connection with the bank server; wherein,
self-service terminal swallows card processing apparatus include:
the card reader is used for receiving the card swallowed and reading card information;
the card storing device is provided with a plurality of card storing grooves and is used for storing cards to be swallowed;
the storage device is used for storing the card information and the card storage slot information;
and the control device is used for controlling the card storage device, receiving the card reading information and carrying out card swallowing and card spitting processing according to the user request data and the card information and the card storage slot information in the storage device.
7. The self-service terminal card-swallowing processing system of claim 6, wherein the card storage device further comprises: the card inlet and outlet, the card clamping component, the two support rods, the sliding component, the sliding groove and the card storage box; the two support rods are arranged on two opposite side edges of the clamping part, and the two support rods are arranged in the sliding groove through the sliding part;
the card passageway receives the card that carries out the processing of spitting card, controlling means control the card centre gripping part centre gripping the card to control the sliding member along the sliding tray removes to a storage card box and stores in storage card box spare storage card groove will the card store in storage card box.
8. The self-service terminal card-swallowing processing system of claim 6, wherein the self-service terminal card-swallowing processing device further comprises:
the identity card information reading device is used for reading the identity card information of the user;
the input device is used for receiving request data input by a user;
the display device is used for displaying the interactive information;
and the communication device is used for carrying out data communication with the external equipment.
9. The self-service terminal card-swallowing processing system of claim 6, wherein the input device comprises: a keyboard.
10. The self-service terminal card-swallowing processing system of claim 9, wherein the control device comprises:
the data transceiver module is used for receiving the card information read by the card reader, the identity card information read by the identity card information reading device, the data input by the user, the card information read by the card reader, the identity card information read by the identity card information reading device, and the data input by the user are sent to a bank system through the communication device for security authentication and receiving a security authentication result;
the data processing module is used for generating a card output processing result according to the card information, the card storage slot information and the safety authentication result stored in the storage device;
and the control module is used for controlling the card storage device to carry out card storage and card discharge operation according to the card storage and card discharge processing result.
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| CN201310200388.5A CN103279779B (en) | 2013-05-27 | 2013-05-27 | A kind of self-aided terminal gulps down card treatment facility and system |
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| CN201310200388.5A CN103279779B (en) | 2013-05-27 | 2013-05-27 | A kind of self-aided terminal gulps down card treatment facility and system |
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