CN111341039A - Card-retaining processing method and system, client and server - Google Patents
Card-retaining processing method and system, client and server Download PDFInfo
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- CN111341039A CN111341039A CN202010171872.XA CN202010171872A CN111341039A CN 111341039 A CN111341039 A CN 111341039A CN 202010171872 A CN202010171872 A CN 202010171872A CN 111341039 A CN111341039 A CN 111341039A
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- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/209—Monitoring, auditing or diagnose of functioning of ATMs
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Abstract
The invention discloses a card-swallowing processing method and system, a client and a server, and relates to the technical field of computers. One embodiment of the method comprises: acquiring first information of a plurality of swallowed cards; sending first information of the swallowed cards to a server; acquiring application information of a user; determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing; and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type. The implementation method can reduce the probability of falsely claiming the card-swallowing, and avoid causing fund loss of the user.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a card swallowing processing method and system, a client and a server.
Background
Users often transfer accounts, cash withdrawal and the like through the self-service terminal, and in the process, the self-service terminal may swallow the card due to the reasons that the user forgets to take the card when overtime, the card is reported to be lost and the like.
In order to return the card-swallowed to the user, the prior art authenticates the user and returns the card-swallowed to the user if the authentication is passed. That is, the self-service terminal device returns the card swallowed by the card swallow device through verification regardless of the reason.
However, for card swallowing caused by loss report and the like, returning the card swallowing to the user through the self-service terminal may cause the card swallowing to be falsely received, and further cause the fund loss of the user.
Disclosure of Invention
In view of this, embodiments of the present invention provide a method and a system for card-swallowing processing, a client, and a server, which can reduce the probability of card-swallowing being impersonated, and avoid the fund loss of a user.
In a first aspect, an embodiment of the present invention provides a card-swallowing processing method, applied to a first client, including:
acquiring first information of a plurality of swallowed cards;
sending first information of the swallowed cards to a server;
acquiring application information of a user;
determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing;
and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
Alternatively,
the application information includes: second information of the current card swallowed;
the determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing includes:
determining whether first information of the current card-swallowed including the second information exists in first information of the number of card-swallows.
Alternatively,
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card swallowing type is overtime card swallowing, verifying the identity of the user, and if the verification is passed, returning the current card swallowing through the self-service terminal where the current card swallowing is located.
Alternatively,
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card-swallowing type is instruction card-swallowing, prompting the user to refuse to return the current card-swallowing.
Alternatively,
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card-swallowing type is fault card-swallowing, prompting the user to go to a network point to fetch the current card-swallowing type.
Alternatively,
further comprising:
if the first information of the current card-swallowing matched with the application information does not exist in the first information of the plurality of card-swallowing, the application information is sent to the server;
receiving the card-swallowing type of the current card-swallowing sent by the server;
and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
Alternatively,
when the first information of the current card-swallowing matched with the application information does not exist in the first information of the plurality of card-swallowing, the method further comprises the following steps:
receiving first information of the current card-swallowing sent by the server;
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card-swallowing type is overtime card-swallowing, verifying the identity of the user, if the verification is passed, determining whether the current card-swallowing is destroyed, if so, writing the first information of the current card-swallowing into a blank card to obtain a new card, and returning the new card through a self-service terminal where the new card is located.
In a second aspect, an embodiment of the present invention provides a card-swallowing processing method, applied to a server, including:
receiving first information of a plurality of swallowed cards sent by a first client;
receiving application information of a user sent by a second client;
determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing;
determining a card-swallowing processing result according to the card-swallowing type;
sending the card-swallowing processing result to the second client so that the second client displays the card-swallowing processing result; wherein the card-swallowing processing result is used for determining whether to return the current card-swallowing to the user.
Alternatively,
the application information includes: second information of the current card swallowed;
the determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing includes:
determining whether first information of the current card-swallowed including the second information exists in first information of the number of card-swallows.
Alternatively,
the application information includes: face image data;
the determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing includes:
determining the identity information of the user according to the face image data;
determining whether first information of the current card-swallowed including the identity information exists in first information of the number of card-swallows.
Alternatively,
determining a card-swallowing processing result according to the card-swallowing type, comprising:
and if the card-swallowing type is fault card-swallowing, returning the current card-swallowing processing result.
Alternatively,
determining a card-swallowing processing result according to the card-swallowing type, comprising:
and if the card-swallowing type is instruction card-swallowing, the card-swallowing processing result is that the current card-swallowing is refused to be returned.
Alternatively,
determining a card-swallowing processing result according to the card-swallowing type, comprising:
and if the card-swallowing type is overtime card-swallowing, determining whether the current card-swallowing is returned, and if not, determining that the card-swallowing processing result is returning the current card-swallowing.
Alternatively,
further comprising:
acquiring the current card-swallowing state according to a preset period;
receiving a query request of a third client, wherein the query request comprises: third information of the current card swallowed;
determining the recently acquired current card-swallowing state according to the query request;
and sending the latest acquired state of the current card-swallowing state to the third client.
Alternatively,
further comprising:
generating a card-swallowing list according to the first information and the card-swallowing types of the plurality of card-swallowing types;
generating a plurality of card-swallowing sub-lists corresponding to the levels according to the card-swallowing lists and preset level rules;
receiving a query request sent by the second client, wherein the query request comprises: role identification;
determining a target level corresponding to the role identification;
and sending the card-swallowing sub-list corresponding to the target level to the second client.
In a third aspect, an embodiment of the present invention provides a first client, including:
the acquisition module is configured to acquire first information of a plurality of swallowed cards; acquiring application information of a user;
the sending module is configured to send the first information of the swallowed cards to a server;
the determining module is configured to determine whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determine the card-swallowing type of the current card-swallowing; and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
In a fourth aspect, an embodiment of the present invention provides a server, including:
the receiving module is configured to receive first information of a plurality of swallowed cards sent by a first client; receiving application information of a user sent by a second client;
the determining module is configured to determine whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determine the card-swallowing type of the current card-swallowing; and determining whether to return the current card-swallowing to the user according to the card-swallowing type.
In a fifth aspect, an embodiment of the present invention provides a card-swallowing processing system, including: the first client described in the above embodiment and the server described in the above embodiment.
In a sixth aspect, an embodiment of the present invention provides an electronic device, including:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement a method as in any one of the embodiments described above.
In a seventh aspect, an embodiment of the present invention provides a computer-readable medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the method according to any one of the above embodiments.
One embodiment of the above invention has the following advantages or benefits: whether the card swallowing type is returned through the self-service terminal is determined through the card swallowing type, the card swallowing type with lower risk can be returned through the self-service terminal, and the card swallowing type with higher risk can be returned through a network point instead of directly returning the card swallowing type through the self-service terminal. The technical scheme provided by the invention can provide convenience for the user to take back the card swallowed, and can reduce the probability of the card swallowed being falsely led and avoid the fund loss of the user.
Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.
Drawings
The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
fig. 1 is a flowchart of a card-swallowing processing method applied to a first client according to an embodiment of the present invention;
fig. 2 is a flowchart of a card-swallowing processing method applied to a server according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a first client according to an embodiment of the present invention;
fig. 4 is a schematic diagram of a server according to an embodiment of the present invention;
FIG. 5 is an exemplary system architecture diagram in which embodiments of the present invention may be employed;
fig. 6 is a schematic block diagram of a computer system suitable for use in implementing a terminal device or server of an embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention are described below with reference to the accompanying drawings, in which various details of embodiments of the invention are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
In practical application scenarios, there are various types of card-swallowing, such as timeout card-swallowing, instruction card-swallowing, and fault card-swallowing. The card is swallowed in time-out due to the fact that a user does not take back the card for a long time, the card is swallowed in an instruction mode due to the fact that the card is lost or locked, and the card is swallowed in a fault mode due to the fact that the self-service terminal is in fault. In the prior art, card swallowing types are not distinguished, the card swallowing can be taken away after verification is passed, and for the card swallowing caused by reasons such as loss of the card and the like, the card swallowing is returned to a user through a self-service terminal, so that the card swallowing is possibly falsely led, and further the fund loss of the user is caused.
In view of this, as shown in fig. 1, an embodiment of the present invention provides a card-swallowing processing method applied to a first client, including:
step 101: first information of a plurality of swallowed cards is acquired.
The first client can run in the self-service terminal or in a control device connected with the self-service terminal, and can read information in a plurality of swallowed cards in the self-service terminal. The first information to swallow the card may include: card number, user name, contact phone number, identification card number, etc.
Step 102: and sending first information of a plurality of swallowed cards to a server.
The first client sends the first information of the card swallowing to the server side, so that a user can take back the card swallowing through the network point. In the embodiment of the invention, the server can conveniently acquire the first information of the card swallowed through the first client, instead of manually acquiring the first information of the card swallowed after waiting for manual clearing of the self-service terminal. Besides the first information of card swallowing, the first client can also send information such as card swallowing type, number of the self-service terminal, card swallowing time and the like to the server.
The embodiment of the invention does not need to manually count the first information swallowed in the self-service terminal,
step 103: and acquiring application information of a user.
The first client can determine the card swallowed which the user wants to retrieve according to the application information of the user. The application information of the user may be part or all of information stored in the card-swallowing unit (i.e. second information of the card-swallowing unit), for example, a card number of the card-swallowing unit, an identification number of the user, etc.; the application information of the user may also be personal information of the user, such as face image data, fingerprint data, and the like. The card-swallowing under the user name can be determined through the application information, for example, a corresponding card-swallowing under the user name is determined according to the card number, and multiple card-swallowing under the user name is determined through the face image data of the user. The application information can be input by a user or collected by a camera on the self-service terminal.
Step 104: and determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, if so, executing the step 105, and otherwise, terminating the current process.
Step 104 is intended to determine whether a card swallow corresponding to the application information exists in the self-service terminal. If the application information is face image data, the first client side can determine the current identity card number corresponding to the current face image data according to the corresponding relation between the current face image data and the prestored face image data and the identity card number, and if the first information of the card swallowing including the current identity card number exists, the card swallowing corresponding to the current face image data exists in the self-service terminal. Certainly, in an actual application scenario, the corresponding relationship between the face image data and the mobile phone number may also be stored in advance, and whether a corresponding card swallowed exists in the self-service terminal is determined according to the corresponding relationship.
Step 105: a card-swallowing type of the current card-swallowing is determined.
The types of card swallows include: timeout card-swallow, instruction card-swallow, fault card-swallow, and the like. The card swallowing type is determined by the self-service terminal and stored in the self-service terminal.
Step 106: and determining whether to return the current card-swallowing card through the self-service terminal according to the card-swallowing type.
The embodiment of the invention determines whether the card-swallowing type is returned through the self-service terminal or not through the card-swallowing type, the card-swallowing type with lower risk can be returned through the self-service terminal, and the card-swallowing type with higher risk can be returned through a network point instead of directly returning the card-swallowing type through the self-service terminal. The technical scheme provided by the invention can provide convenience for the user to take back the card swallowed, and can reduce the probability of the card swallowed being falsely led and avoid the fund loss of the user.
In one embodiment of the present invention, the application information includes: second information of the current card swallowed;
determining whether the first information of the current card-swallowed matched with the application information exists in the first information of the plurality of card-swallowed, including:
it is determined whether first information of a currently-swallowed card including second information exists in the first information of the plurality of swallowed cards.
The first information of the card-swallowing includes the second information of the card-swallowing, for example, the first information of the card-swallowing includes: card number, user name, contact phone number and identification card number; the second information of the swallowed card comprises: a card number. The second information currently swallowed may be the same as the first information currently swallowed. In the embodiment of the invention, the user can fetch the swallowed card by inputting the identification card number, the card number and the like.
In an embodiment of the present invention, the application information of the user may include: face image data. The embodiment of the invention is suitable for scenes that a user forgets a card number and is inconvenient to key information and the like.
The first client performs different processing for different card-swallowing types, and the following description will be made for three card-swallowing types.
In an application scenario of the present invention, determining whether to return a current card-swallowed card through a self-service terminal according to a card-swallowed type includes:
and if the card-swallowing type is overtime card-swallowing, the identity of the user is verified, and if the verification is passed, the current card-swallowing is returned through the self-service terminal where the current card-swallowing is located.
The identity of the user can be verified according to the mobile phone number of the user, and the identity of the user can also be verified through face image data, fingerprint data and the like.
In one embodiment of the invention, determining whether to return the current card-swallowed through the self-service terminal according to the card-swallowed type comprises:
if the card-swallowing type is the instruction card-swallowing type, prompting the user to refuse to return the current card-swallowing type.
If the card-swallowing type is the instruction card-swallowing type, the current card-swallowing is refused to be returned through the self-service terminal, and the user can go to a website to re-transact the card. In an actual scene, the self-service terminal can display prompt information such as 'refusing to return the card swallowed currently', 'please go to the network point to transact the card again' and the like, and a user can go to the network point to transact the card again according to the prompt.
If the card is locked or is reported lost, the user may choose to go to the website to re-check the card or forgo using the card. The embodiment of the invention can avoid the card being impersonated and causing the fund loss of the user.
In one embodiment of the invention, determining whether to return the current card-swallowed through the self-service terminal according to the card-swallowed type comprises:
and if the card-swallowing type is fault card-swallowing, prompting the user to go to the network point to fetch the current card-swallowing type.
The first client can control the self-service terminal to display the prompt information, and prompt the user to go to the website to fetch the current card swallowed through the prompt information. The prompt message may include the address of the website, the contact information, and other information.
In one embodiment of the present invention, in consideration of the requirement of the user to take the card off site, the method further comprises:
if the first information of the current card-swallowing matched with the application information does not exist in the first information of the plurality of card-swallowing messages, the application information is sent to the server;
receiving a card-swallowing type of a current card-swallowing sent by a server;
and determining whether to return the current card-swallowing card through the self-service terminal according to the card-swallowing type.
The server stores the card-swallowing type of each card-swallowing, and the card-swallowing type can be uploaded to the server from the first client. Different clients may operate at different self-service terminals. And if the card-swallowing type of the current card-swallowing sent by the server is received, the fact that the current card-swallowing which the user wants to retrieve is not swallowed by the current self-service terminal but is swallowed by other self-service terminals is indicated. For example, the self-service terminal a swallows the bank card of the user, and through the embodiment of the invention, the user can retrieve the bank card swallowed on the self-service terminal a from the self-service terminal B.
In an embodiment of the present invention, when the first information of the current card-swallowed that matches the application information does not exist in the first information of the plurality of card-swallows, the method further includes:
receiving first information of a current card swallowed sent by a server;
determining whether to return the current card-swallowing card through the self-service terminal according to the card-swallowing type, wherein the determining comprises the following steps:
and if the card-swallowing type is overtime card-swallowing, verifying the identity of the user, if the verification is passed, determining whether the current card-swallowing is destroyed, if so, writing the first information of the current card-swallowing into the blank card to obtain a new card, and returning the new card through the self-service terminal where the new card is located.
The current card-swallowing can be prevented from being repeatedly picked up by determining whether the current card-swallowing is destroyed, and the fund security of the user is ensured.
If the card-swallowing type is the instruction card-swallowing type, prompting the user to go to the network point to transact the card again.
And if the card-swallowing type is fault card-swallowing, prompting the user to go to the network point to fetch the current card-swallowing type.
As shown in fig. 2, an embodiment of the present invention provides a card-swallowing processing method, which is applied to a server and includes:
step 201: first information of a plurality of swallowed cards sent by a first client side is received.
Step 202: and receiving the application information of the user sent by the second client.
The second client may be installed on a terminal device used by a bank worker. The user refers to a person who wants to take back the swallowed card, and the application information of the user can be input into the second client by a staff member of the bank or the user, and can also be collected by the second client through the camera.
Step 203: and determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, if so, executing the step 204, and otherwise, terminating the current process.
Step 204: a card-swallowing type of the current card-swallowing is determined.
Step 205: and determining a card-swallowing processing result according to the card-swallowing type.
Step 206: sending the card-swallowing processing result to the second client so that the second client displays the card-swallowing processing result; wherein, the card-swallowing processing result is used for determining whether the current card-swallowing is returned to the user.
The bank staff can return the current card-swallowed card to the user according to the prompt on the second client, or inform the user that the current card-swallowed card cannot be returned, or inform the user to transact the card again.
In the embodiment of the invention, the server can directly acquire the first information of the card-swallowing function from the first client without manual clearing and uploading, so that the operation can be simplified, and the card-swallowing return efficiency can be improved. The embodiment of the invention can determine the card swallowing type based on the first information of the card swallowing uploaded by the first client, and determine whether to return the current card swallowing based on the card swallowing type, thereby providing convenience for a user to take back the card swallowing, reducing the probability of the card swallowing being falsely led, and avoiding the fund loss of the user. In addition, the bank staff can directly determine whether to return the card-swallowing according to the card-swallowing processing result displayed by the second client, and the card-swallowing returning efficiency can be improved.
In one embodiment of the present invention, the application information includes: second information of the current card swallowed;
determining whether the first information of the current card-swallowed matched with the application information exists in the first information of the plurality of card-swallowed, including:
it is determined whether first information of a currently-swallowed card including second information exists in the first information of the plurality of swallowed cards.
Similar to the first client, the server can quickly determine whether the card is swallowed by the self-service terminal or not through the card number of the current card swallowed, the identity card number of the user, the mobile phone number and other information.
In one embodiment of the present invention,
application information, including: face image data;
determining whether the first information of the current card-swallowed matched with the application information exists in the first information of the plurality of card-swallowed, including:
determining the identity information of the user according to the face image data;
it is determined whether first information of a currently-swallowed card including identity information exists in the first information of the plurality of swallowed cards.
In consideration of the fact that a user may forget to take certificates such as a bank card, in the embodiment of the invention, the server side can determine whether the self-service terminal swallows the current card according to the face image data, the user does not need to provide any certificate, and the user experience can be improved.
In one embodiment of the present invention, determining a card-swallowing processing result according to the card-swallowing type includes:
if the card-swallowing type is fault card-swallowing, the card-swallowing processing result is returning the current card-swallowing.
The fault card swallowing is caused by the fault of the self-service terminal, and the swallowed bank card can be cleared and recycled to a network point by a bank worker and then returned to the user through the network point.
In one embodiment of the present invention, determining a card-swallowing processing result according to the card-swallowing type includes:
if the card-swallowing type is the instruction card-swallowing, the card-swallowing processing result is that the current card-swallowing is refused to be returned.
Returning the card-swallow may result in a loss of funds to the user if the card-swallow is an instruction card-swallow, and thus, embodiments of the present invention refuse to return the current card-swallow.
In one embodiment of the present invention, determining a card-swallowing processing result according to the card-swallowing type includes:
if the card-swallowing type is overtime card-swallowing, determining whether the current card-swallowing is returned, if not, determining that the card-swallowing processing result is returning the current card-swallowing.
Considering that the self-service terminal may return the current card swallowed, and in order to avoid falsely claiming and save the time for the bank staff to search for the card swallowed, the server side may determine whether the current card swallowed is returned or not.
In an actual application scenario, if the self-service terminal returns the current card-swallowing state, the first client may send a state change instruction to the server, and the server may change the stored state of the current card-swallowing state according to the state change instruction, for example, the state before the change is "unreturned" and the state after the change is "returned". Similarly, when the card-swallowing type is the failure card-swallowing type, the server may first determine whether the current card-swallowing is returned.
In order to enable the user to grasp the card-swallowing status and save the time of the user, in an embodiment of the present invention, the method further includes:
acquiring the current card-swallowing state according to a preset period;
receiving a query request of a third client, wherein the query request comprises: third information of the current card-swallowed;
determining the recently acquired current card-swallowing state according to the query request;
and sending the latest acquired current card-swallowing state to the third client.
The third information of the card-swallowing may be a part or all of the first information of the card-swallowing similar to the second information of the card-swallowing. The third client can be a mobile banking client, a banking applet and the like. For example, the user inquires about the current card-swallowing state by inputting the card number in the mobile banking client. In a practical application scenario, the current card-swallowing status may include: in self-service terminals, in recycling, in the network. The user can determine when to go to the website to receive the card according to the card-swallowing state, and the waste of user time caused by the fact that the user swallows the card and does not recycle the card to the website after arriving at the website is avoided.
In one embodiment of the invention, the method further comprises:
generating a card-swallowing list according to the first information and the card-swallowing types of the plurality of card-swallowing types;
generating a plurality of card-swallowing sub-lists corresponding to the levels according to the card-swallowing lists and preset level rules;
receiving an inquiry request sent by a second client, wherein the inquiry request comprises: role identification;
determining a target level corresponding to the role identification;
and sending the card-swallowing sub-list corresponding to the target level to the second client.
Based on the first information of card swallowing, the server can generate a card swallowing list so as to be convenient for the staff of the bank to check. The card-swallowing list may include: the self-service terminal comprises information such as a self-service terminal number, a card number, a user name, card swallowing time, a card swallowing type, a contact telephone, a certificate number, a card swallowing state, a card receiving network point and the like.
The bank staff can determine the card swallowing condition of each self-service terminal according to the card swallowing list and can master the information such as the card swallowing state and the like. In consideration of different roles of workers, the embodiment of the invention provides a card-swallowing sub-list which can be inquired by workers at different levels. For example, two roles, namely a hall manager and a bank leader, belong to different levels, the ranges of card-swallowing lists which can be checked by staff in the two roles are different, and the checking ranges corresponding to different levels form different card-swallowing sub-lists.
In an actual application scenario, the server may also receive a query request sent by other clients such as a mobile banking client. Other types of tables can be generated based on the first information of card swallowing for query and analysis by bank staff or bank customers. For example, a card-swallowing statistical table is generated according to the first information of card-swallowing, and the card-swallowing statistical table comprises the number of card-swallowing of each self-service terminal.
As shown in fig. 3, an embodiment of the present invention provides a first client, including:
an obtaining module 301 configured to obtain first information of a plurality of swallowed cards; acquiring application information of a user;
a sending module 302 configured to send first information of a plurality of swallowed cards to a server;
the determining module 303 is configured to determine whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determine the card-swallowing type of the current card-swallowing; and determining whether to return the current card-swallowing card through the self-service terminal according to the card-swallowing type.
In one embodiment of the present invention, the application information includes: second information of the current card swallowed;
the determining module 303 is configured to determine whether the first information of the current card-swallowed including the second information exists in the first information of the plurality of card-swallowed.
In an embodiment of the present invention, the determining module 303 is configured to verify the identity of the user if the card-swallowing type is card-swallowing overtime, and if the verification is passed, return the currently-swallowed card through the self-service terminal where the currently-swallowed card is located.
In an embodiment of the present invention, the determining module 303 is configured to prompt the user to refuse to return the current card if the card-swallowing type is instruction card-swallowing.
In an embodiment of the present invention, the determining module 303 is configured to determine whether to return the current card-swallowed by the self-service terminal according to the card-swallowed type, and includes:
and if the card-swallowing type is fault card-swallowing, prompting the user to go to the network point to fetch the current card-swallowing type.
In an embodiment of the present invention, the determining module 303 is configured to send the application information to the server if the first information of the current card-swallowed, which is matched with the application information, does not exist in the first information of the plurality of card-swallowed cards; receiving a card-swallowing type of a current card-swallowing sent by a server; and determining whether to return the current card-swallowing card through the self-service terminal according to the card-swallowing type.
In an embodiment of the present invention, the determining module 303 is configured to receive first information of a card currently swallowed, which is sent by a server; and if the card-swallowing type is overtime card-swallowing, verifying the identity of the user, if the verification is passed, determining whether the current card-swallowing is destroyed, if so, writing the first information of the current card-swallowing into the blank card to obtain a new card, and returning the new card through the self-service terminal where the new card is located.
As shown in fig. 4, an embodiment of the present invention provides a server, including:
a receiving module 401 configured to receive first information of a plurality of swallowed cards sent by a first client; receiving application information of a user sent by a second client;
a determining module 402, configured to determine whether first information of a current card-swallowed, which is matched with the application information, exists in the first information of the plurality of card-swallowed, and if so, determine a card-swallowed type of the current card-swallowed; and determining whether to return the current card-swallowing to the user according to the card-swallowing type.
In one embodiment of the present invention, the application information includes: second information of the current card swallowed; a determining module 402 configured to determine whether there is the first information of the current card-swallowed including the second information among the first information of the number of card-swallows.
In one embodiment of the present invention, the application information includes: face image data;
a determining module 402 configured to determine identity information of a user according to the face image data; it is determined whether first information of a currently-swallowed card including identity information exists in the first information of the plurality of swallowed cards.
In an embodiment of the present invention, the determining module 402 is configured to determine a card-swallowing processing result according to a card-swallowing type, including: if the card-swallowing type is fault card-swallowing, the card-swallowing processing result is returning the current card-swallowing.
In an embodiment of the present invention, the determining module 402 is configured to reject the current card-swallowed as a result of the card-swallow processing if the card-swallow type is instruction card-swallow.
In an embodiment of the present invention, the determining module 402 is configured to determine whether the current card-swallowed is returned if the card-swallowed type is timeout card-swallowed, and if not, determine that the card-swallowed processing result is returning the current card-swallowed.
In an embodiment of the present invention, the determining module 402 is configured to obtain a current card-swallowing state according to a preset period; receiving a query request of a third client, wherein the query request comprises: third information of the current card-swallowed; determining the recently acquired current card-swallowing state according to the query request; and sending the latest acquired current card-swallowing state to the third client.
In an embodiment of the present invention, the determining module 402 is configured to generate a card-swallowing list according to first information of a plurality of card-swallowing devices and a card-swallowing type; generating a plurality of card-swallowing sub-lists corresponding to the levels according to the card-swallowing lists and preset level rules; receiving an inquiry request sent by a second client, wherein the inquiry request comprises: role identification; determining a target level corresponding to the role identification; and sending the card-swallowing sub-list corresponding to the target level to the second client.
An embodiment of the present invention provides a card-swallowing processing system, including: the first client described in any of the above embodiments and the server described in any of the above embodiments.
An embodiment of the present invention provides an electronic device, including:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the method of any of the embodiments described above.
Fig. 5 shows an exemplary system architecture 500 of a card-swallowing processing method or a server to which an embodiment of the present invention may be applied.
As shown in fig. 5, the system architecture 500 may include terminal devices 501, 502, 503, a network 504, and a server 505. The network 504 serves to provide a medium for communication links between the terminal devices 501, 502, 503 and the server 505. Network 504 may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.
The user may use the terminal devices 501, 502, 503 to interact with a server 505 over a network 504 to receive or send messages or the like. The terminal devices 501, 502, 503 may have installed thereon various communication client applications, such as shopping-like applications, web browser applications, search-like applications, instant messaging tools, mailbox clients, social platform software, etc. (by way of example only).
The terminal devices 501, 502, 503 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop portable computers, desktop computers, and the like.
The server 505 may be a server providing various services, such as a background management server (for example only) providing support for shopping websites browsed by users using the terminal devices 501, 502, 503. The backend management server may analyze and perform other processing on the received data such as the product information query request, and feed back a processing result (for example, target push information, product information — just an example) to the terminal device.
It should be noted that the card-swallowing processing method provided by the embodiment of the present invention is generally executed by the server 505, and accordingly, the server is generally disposed in the server 505.
It should be understood that the number of terminal devices, networks, and servers in fig. 5 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.
Referring now to FIG. 6, a block diagram of a computer system 600 suitable for use with a terminal device implementing an embodiment of the invention is shown. The terminal device shown in fig. 6 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 6, the computer system 600 includes a Central Processing Unit (CPU)601 that can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM)602 or a program loaded from a storage section 608 into a Random Access Memory (RAM) 603. In the RAM 603, various programs and data necessary for the operation of the system 600 are also stored. The CPU 601, ROM 602, and RAM 603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
The following components are connected to the I/O interface 605: an input portion 606 including a keyboard, a mouse, and the like; an output portion 607 including a display such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage section 608 including a hard disk and the like; and a communication section 609 including a network interface card such as a LAN card, a modem, or the like. The communication section 609 performs communication processing via a network such as the internet. The driver 610 is also connected to the I/O interface 605 as needed. A removable medium 611 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 610 as necessary, so that a computer program read out therefrom is mounted in the storage section 608 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 609, and/or installed from the removable medium 611. The computer program performs the above-described functions defined in the system of the present invention when executed by the Central Processing Unit (CPU) 601.
It should be noted that the computer readable medium shown in the present invention can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present invention, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The modules described in the embodiments of the present invention may be implemented by software or hardware. The described modules may also be provided in a processor, which may be described as: a processor includes a sending module, an obtaining module, a determining module, and a first processing module. The names of these modules do not form a limitation on the modules themselves in some cases, and for example, the sending module may also be described as a "module sending a picture acquisition request to a connected server".
As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be separate and not incorporated into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to comprise:
acquiring first information of a plurality of swallowed cards;
sending first information of the swallowed cards to a server;
acquiring application information of a user;
determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing;
and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
The computer readable medium carries one or more programs which, when executed by a device, cause the device to comprise:
receiving first information of a plurality of swallowed cards sent by a first client;
receiving application information of a user sent by a second client;
determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing;
determining a card-swallowing processing result according to the card-swallowing type;
sending the card-swallowing processing result to the second client so that the second client displays the card-swallowing processing result; wherein the card-swallowing processing result is used for determining whether to return the current card-swallowing to the user.
According to the technical scheme of the embodiment of the invention, whether the card swallowing type is returned through the self-service terminal is determined through the card swallowing type, the card swallowing type with lower risk can be returned through the self-service terminal, and the card swallowing type with higher risk can be returned through a network point instead of directly returning the card swallowing type through the self-service terminal. The technical scheme provided by the invention can provide convenience for the user to take back the card swallowed, and can reduce the probability of the card swallowed being falsely led and avoid the fund loss of the user.
The above-described embodiments should not be construed as limiting the scope of the invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions can occur, depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (20)
1. A card-swallowing processing method is applied to a first client and comprises the following steps:
acquiring first information of a plurality of swallowed cards;
sending first information of the swallowed cards to a server;
acquiring application information of a user;
determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing;
and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
2. The method of claim 1,
the application information includes: second information of the current card swallowed;
the determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing includes:
determining whether first information of the current card-swallowed including the second information exists in first information of the number of card-swallows.
3. The method of claim 1,
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card swallowing type is overtime card swallowing, verifying the identity of the user, and if the verification is passed, returning the current card swallowing through the self-service terminal where the current card swallowing is located.
4. The method of claim 1,
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card-swallowing type is instruction card-swallowing, prompting the user to refuse to return the current card-swallowing.
5. The method of claim 1,
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card-swallowing type is fault card-swallowing, prompting the user to go to a network point to fetch the current card-swallowing type.
6. The method of claim 1, further comprising:
if the first information of the current card-swallowing matched with the application information does not exist in the first information of the plurality of card-swallowing, the application information is sent to the server;
receiving the card-swallowing type of the current card-swallowing sent by the server;
and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
7. The method of claim 6,
when the first information of the current card-swallowing matched with the application information does not exist in the first information of the plurality of card-swallowing, the method further comprises the following steps:
receiving first information of the current card-swallowing sent by the server;
the determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type includes:
and if the card-swallowing type is overtime card-swallowing, verifying the identity of the user, if the verification is passed, determining whether the current card-swallowing is destroyed, if so, writing the first information of the current card-swallowing into a blank card to obtain a new card, and returning the new card through a self-service terminal where the new card is located.
8. A card-swallowing processing method is applied to a server and comprises the following steps:
receiving first information of a plurality of swallowed cards sent by a first client;
receiving application information of a user sent by a second client;
determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determining the card-swallowing type of the current card-swallowing;
determining a card-swallowing processing result according to the card-swallowing type;
sending the card-swallowing processing result to the second client so that the second client displays the card-swallowing processing result; wherein the card-swallowing processing result is used for determining whether to return the current card-swallowing to the user.
9. The method of claim 8,
the application information includes: second information of the current card swallowed;
the determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing includes:
determining whether first information of the current card-swallowed including the second information exists in first information of the number of card-swallows.
10. The method of claim 8,
the application information includes: face image data;
the determining whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing includes:
determining the identity information of the user according to the face image data;
determining whether first information of the current card-swallowed including the identity information exists in first information of the number of card-swallows.
11. The method of claim 8,
determining a card-swallowing processing result according to the card-swallowing type, comprising: and if the card-swallowing type is fault card-swallowing, returning the current card-swallowing processing result.
12. The method of claim 8,
determining a card-swallowing processing result according to the card-swallowing type, comprising:
and if the card-swallowing type is instruction card-swallowing, the card-swallowing processing result is that the current card-swallowing is refused to be returned.
13. The method of claim 8,
determining a card-swallowing processing result according to the card-swallowing type, comprising:
and if the card-swallowing type is overtime card-swallowing, determining whether the current card-swallowing is returned, and if not, determining that the card-swallowing processing result is returning the current card-swallowing.
14. The method of claim 8, further comprising:
acquiring the current card-swallowing state according to a preset period;
receiving a query request of a third client, wherein the query request comprises: third information of the current card swallowed;
determining the recently acquired current card-swallowing state according to the query request;
and sending the latest acquired state of the current card-swallowing state to the third client.
15. The method of any of claims 8-14, further comprising:
generating a card-swallowing list according to the first information and the card-swallowing types of the plurality of card-swallowing types;
generating a plurality of card-swallowing sub-lists corresponding to the levels according to the card-swallowing lists and preset level rules;
receiving a query request sent by the second client, wherein the query request comprises: role identification;
determining a target level corresponding to the role identification;
and sending the card-swallowing sub-list corresponding to the target level to the second client.
16. A first client, comprising:
the acquisition module is configured to acquire first information of a plurality of swallowed cards; acquiring application information of a user;
the sending module is configured to send the first information of the swallowed cards to a server;
the determining module is configured to determine whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determine the card-swallowing type of the current card-swallowing; and determining whether to return the current card-swallowing card through a self-service terminal according to the card-swallowing type.
17. A server, comprising:
the receiving module is configured to receive first information of a plurality of swallowed cards sent by a first client; receiving application information of a user sent by a second client;
the determining module is configured to determine whether the first information of the current card-swallowing matched with the application information exists in the first information of the plurality of card-swallowing, and if so, determine the card-swallowing type of the current card-swallowing; and determining whether to return the current card-swallowing to the user according to the card-swallowing type.
18. A card-swallowing processing system, comprising: the first client of claim 16 and the server of claim 17.
19. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-15.
20. A computer-readable medium, on which a computer program is stored, which, when being executed by a processor, carries out the method according to any one of claims 1-15.
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