CN111179524B - ATM (automatic Teller machine) card retaining and retrieving method and device - Google Patents
ATM (automatic Teller machine) card retaining and retrieving method and device Download PDFInfo
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- CN111179524B CN111179524B CN202010106071.5A CN202010106071A CN111179524B CN 111179524 B CN111179524 B CN 111179524B CN 202010106071 A CN202010106071 A CN 202010106071A CN 111179524 B CN111179524 B CN 111179524B
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- card
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- atm
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/209—Monitoring, auditing or diagnose of functioning of ATMs
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/211—Software architecture within ATMs or in relation to the ATM network
Abstract
The invention discloses a method and a device for fetching an ATM swallowed card, wherein the method comprises the following steps: receiving a card swallowing retrieval request of a user, wherein the card swallowing retrieval request comprises a card number of a card to be retrieved; judging whether the ATM log in the preset time range has the transaction information with the password with the transaction success corresponding to the card number, if so, generating password verification information; and verifying whether the card password input by the user according to the password verification information is correct or not, and if so, generating a card-swallowing command. The invention provides a method for taking and taking back a card under the condition that an acquirer (a bank to which an ATM belongs) and an issuer (an issuer of a card holder) are not the same bank.
Description
Technical Field
The present invention relates to a card-retaining method, and more particularly, to a card-retaining method and apparatus for an ATM.
Background
Nowadays, mobile payment is widely used, however, people still cannot avoid using cash, so that cash payment transaction on a bank ATM cannot be avoided, and when a bank card is used for transaction, a financial device (ATM) has an extremely low probability of card swallowing (for example, a card holder does not take away a bank note in time after the ATM tells the bank note, or the ATM has a network fault). The ATM is relatively intelligent at present, when a card swallowing fault occurs, if an acquirer to which the ATM belongs and an issuer of a card holder are the same bank, the ATM can generally carry out customer information and card information verification by requiring the card holder to input card information and personal information on a screen, and if the verification is passed, the card is returned to the card holder. This approach does not address the scenario where the acquirer (the bank to which the ATM machine belongs) and the issuer (the card issuer of the cardholder card) are not the same bank.
Disclosure of Invention
In order to solve at least one technical problem in the background art, the present invention provides a method and an apparatus for fetching an ATM swallowed card.
In order to achieve the above object, according to one aspect of the present invention, there is provided an ATM swallowing card retrieving method, the method including:
receiving a card swallowing retrieval request of a user, wherein the card swallowing retrieval request comprises a card number of a card to be retrieved;
judging whether the ATM log in the preset time range has the transaction information with the password with the transaction success corresponding to the card number, if so, generating password verification information;
and verifying whether the card password input by the user according to the password verification information is correct or not, and if so, generating a card-swallowing command.
Optionally, the ATM card-retaining method further includes:
and judging whether the card corresponding to the card number exists in the card which is swallowed currently.
Optionally, the determining whether the ATM log within the preset time range has the password transaction information with the transaction success corresponding to the card number specifically includes:
if the card corresponding to the card number exists in the card which is swallowed currently, whether the transaction information with the password corresponding to the card number exists in the ATM log within the preset time range or not is judged.
Optionally, the determining whether the ATM log within the preset time range has the password transaction information with the transaction success corresponding to the card number specifically includes:
judging whether the ATM log in a preset time range has the transaction information with the password corresponding to the card number or not;
and if the transaction information with the password corresponding to the card number exists, judging whether the transaction information with the password is successful.
In order to achieve the above object, according to another aspect of the present invention, there is provided an ATM swallowing card retrieving apparatus, including:
the card-swallowing request receiving unit is used for receiving a card-swallowing request of a user, wherein the card-swallowing request comprises a card number of a card to be taken back;
the condition judging unit is used for judging whether the transaction information with the password of the transaction success corresponding to the card number exists in the ATM log within the preset time range, and if the transaction information with the password exists, password verification information is generated;
and the password verification unit is used for verifying whether the card password input by the user according to the password verification information is correct or not, and if so, generating a card-swallowing spitting instruction.
Optionally, the ATM card-retaining retrieving apparatus further includes:
and the card swallowing determining unit is used for judging whether the card corresponding to the card number exists in the card swallowed currently.
Optionally, the condition determining unit is specifically configured to: if the card corresponding to the card number exists in the card which is swallowed currently, whether the transaction information with the password corresponding to the card number exists in the ATM log within the preset time range or not is judged.
Optionally, the condition determining unit specifically includes:
the password-carrying transaction information query module is used for judging whether the ATM log in a preset time range has the password-carrying transaction information corresponding to the card number;
and the transaction state determining module is used for judging whether the transaction information with the password is successful or not if the transaction information with the password corresponding to the card number exists.
To achieve the above object, according to another aspect of the present invention, there is also provided a computer device including a memory, a processor, and a computer program stored on the memory and executable on the processor, the processor implementing the steps in the ATM card-swallowing retrieval method when executing the computer program.
In order to achieve the above object, according to another aspect of the present invention, there is also provided a computer-readable storage medium storing a computer program which, when executed in a computer processor, implements the steps in the ATM card-swallowing retrieval method described above.
The invention has the beneficial effects that: the method of the invention passes the transaction information with the password nearest to the card holder, requires the customer to verify the relevant transaction information, and allows the card holder to take back the card if the verification is passed.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts. In the drawings:
fig. 1 is a flowchart of a first embodiment of an ATM card-swallowing method in accordance with the present invention;
fig. 2 is a flow chart of a second embodiment of an ATM card-swallowing method in accordance with the present invention;
FIG. 3 is a block diagram of an ATM card-swallowing retrieval device in accordance with an embodiment of the present invention;
FIG. 4 is a block diagram of a component structure of a condition determining unit according to an embodiment of the present invention;
FIG. 5 is a schematic diagram of a computer apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
It should be noted that the terms "comprises" and "comprising," and any variations thereof, in the description and claims of the present invention and the above-described drawings, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
It should be noted that the embodiments and features of the embodiments may be combined with each other without conflict. The present invention will be described in detail below with reference to the embodiments with reference to the attached drawings.
Fig. 1 is a flowchart of an ATM card-swallowing method according to a first embodiment of the present invention, where an implementation subject of the ATM card-swallowing method is a processor or a processing system of an ATM, and as shown in fig. 1, the ATM card-swallowing method according to this embodiment includes steps S101 to S104.
Step S101, a card-swallowing retrieval request of a user is received, wherein the card-swallowing retrieval request comprises a card number of a card to be retrieved.
In the embodiment of the invention, a user operates on the ATM machine and sends a card-swallowing retrieving request, wherein the card-swallowing retrieving request comprises the card number of the card to be retrieved.
In an alternative embodiment of the invention, the card to be retrieved may be a bank card. In other optional embodiments of the invention, the card to be retrieved can also be a card with transaction purpose, such as a membership card, a score card, a social security card, a fueling card, and the like.
Step S102, judging whether a card corresponding to the card number exists in the card swallowed currently.
In the embodiment of the invention, the step searches whether the card number of the card to be retrieved is included in the stored swallowed card information, namely, whether the card to be retrieved is in the ATM is judged.
Step S103, if the card corresponding to the card number exists in the card which is swallowed currently, whether the transaction information with the password corresponding to the card number is successful in the ATM log in the preset time range is judged.
In the embodiment of the invention, the step reads the ATM log, judges whether the ATM log in the preset time range comprises the transaction information with the password corresponding to the card number of the card to be retrieved, if so, further determines whether the transaction information with the password is successful, and if so, enters a password verification link.
In an optional embodiment of the present invention, the transaction information with the password is transaction information for a user to perform a transaction requiring password authentication, and the transaction requiring the password may include: cash withdrawal, password modification, etc. In the embodiment of the invention, when the state of the transaction information with the password is the successful transaction, the correct card password input by the transaction user is indicated.
In an alternative embodiment of the present invention, the preset time range may be within 1 to 5 hours from the current time, and preferably within 2 hours from the current time.
And step S104, verifying whether the card password input by the user according to the password verification information is correct, and if so, generating a card-swallowing spitting instruction.
In the embodiment of the invention, the password verification is carried out in the step, the card password input by the user is compared with the card password in the transaction information with the password with successful transaction, if the card password is consistent with the card password, the verification is successful, and a card returning link is entered. In the card returning link, the corresponding execution module in the ATM ejects the card to be retrieved according to the card ejecting and swallowing instruction.
It can be seen from the above description that the method of the present invention passes the transaction information with the password nearest to the cardholder, requires the customer to verify the relevant transaction information, and allows the cardholder to retrieve the card if the verification is passed.
Fig. 2 is a flowchart of an ATM-swallowing card retrieving method according to a second embodiment of the present invention, and as shown in fig. 2, the ATM-swallowing card retrieving method of the present embodiment specifically includes the following steps.
Step 1: the customer initiates a card-swallow retrieval operation at the ATM machine (e.g., by clicking a card-swallow retrieval button). And entering the step 2.
Step 2: the customer is asked to enter the card number that has been swallowed. The customer inputs the card-swallowing number and enters the step 3.
And step 3: checking whether the card is present in the card which is swallowed currently, if so, entering step 4, and if not, entering step 9.
And 4, step 4: checking whether the client has the transaction information with the password within a certain time limit on the current ATM log, and entering step 5, if not, entering step 9.
And 5: checking whether the transaction is successful, if the transaction result is successful, entering step 6, and if not, entering step 9.
Step 6: entering a client authentication stage, and requiring the client to input a card password. And verifying whether the cipher text encrypted by the client password is consistent with the cipher text in the step 5, if so, entering a step 7, and if not, entering a step 8.
And 7, the ATM spits the card-swallowing, and the customer takes back the card-swallowing. Proceed to step 9.
And step 8, not allowing the client to swallow the card for retrieval, and entering step 9.
And 9, ending the card swallowing and retrieving process.
It can be seen from the above embodiments that the present invention is mainly used for processing the card retrieved by the customer after the card is swallowed by the ATM device. Because the card is swallowed and the customer authentication can not be carried out by initiating financial transactions, the customer authentication is carried out by using the history ATM log as the basis to assist the customer to retrieve the card. The invention can utilize ATM log to carry out client authentication in limited scene, and assist client to complete service request.
It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer-executable instructions and that, although a logical order is illustrated in the flowcharts, in some cases, the steps illustrated or described may be performed in an order different than presented herein.
Based on the same inventive concept, embodiments of the present invention further provide an ATM swallowing card retrieving device, which may be used to implement the ATM swallowing card retrieving method described in the foregoing embodiments, as described in the following embodiments. Since the principle of the ATM card-swallowing retrieving device for solving the problem is similar to that of the ATM card-swallowing retrieving method, the embodiments of the ATM card-swallowing retrieving device can be referred to as the embodiments of the ATM card-swallowing retrieving method, and the repeated description is omitted. As used hereinafter, the term "unit" or "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
Fig. 3 is a block diagram of an ATM card-swallowing retrieving device according to an embodiment of the present invention, and as shown in fig. 3, the ATM card-swallowing retrieving device according to the embodiment of the present invention includes: a card-swallowing request receiving unit 1, a card-swallowing determination unit 2, a condition judgment unit 3, and a password authentication unit 4.
The card-swallowing request receiving unit 1 is configured to receive a card-swallowing request of a user, where the card-swallowing request includes a card number of a card to be retrieved.
The card-swallowing determining unit 2 is configured to determine whether a card corresponding to the card number exists in the card that has been swallowed currently.
And the condition judgment unit 3 is used for judging whether the transaction successful transaction information with the password corresponding to the card number exists in the ATM log within a preset time range, and if so, generating password verification information.
And the password verification unit 4 is used for verifying whether the card password input by the user according to the password verification information is correct or not, and if so, generating a card-swallowing spitting instruction.
In an optional embodiment of the present invention, the condition determining unit is specifically configured to: if the card corresponding to the card number exists in the card which is swallowed currently, whether the transaction information with the password corresponding to the card number exists in the ATM log within the preset time range or not is judged.
Fig. 4 is a block diagram of a structure of a condition determining unit according to an embodiment of the present invention, and as shown in fig. 4, the condition determining unit 3 according to the embodiment of the present invention specifically includes: a password transaction information inquiry module 301 and a transaction state determination module 302.
And the transaction information with password inquiry module 301 is used for judging whether the ATM log in a preset time range has the transaction information with the password corresponding to the card number.
A transaction status determining module 302, configured to determine whether the transaction information with the password is successful if the transaction information with the password corresponding to the card number exists.
To achieve the above object, according to another aspect of the present application, there is also provided a computer apparatus. As shown in fig. 5, the computer device comprises a memory, a processor, a communication interface and a communication bus, wherein a computer program that can be run on the processor is stored in the memory, and the steps of the method of the above embodiment are realized when the processor executes the computer program.
The processor may be a Central Processing Unit (CPU). The Processor may also be other general purpose processors, Digital Signal Processors (DSPs), Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs) or other Programmable logic devices, discrete Gate or transistor logic devices, discrete hardware components, or a combination thereof.
The memory, which is a non-transitory computer readable storage medium, may be used to store non-transitory software programs, non-transitory computer executable programs, and units, such as the corresponding program units in the above-described method embodiments of the present invention. The processor executes various functional applications of the processor and the processing of the work data by executing the non-transitory software programs, instructions and modules stored in the memory, that is, the method in the above method embodiment is realized.
The memory may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created by the processor, and the like. Further, the memory may include high speed random access memory, and may also include non-transitory memory, such as at least one disk storage device, flash memory device, or other non-transitory solid state storage device. In some embodiments, the memory optionally includes memory located remotely from the processor, and such remote memory may be coupled to the processor via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The one or more units are stored in the memory and when executed by the processor perform the method of the above embodiments.
The specific details of the computer device may be understood by referring to the corresponding related descriptions and effects in the above embodiments, and are not described herein again.
In order to achieve the above object, according to another aspect of the present application, there is also provided a computer-readable storage medium storing a computer program which, when executed in a computer processor, implements the steps in the above-described ATM card-swallowing retrieval method. It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by a computer program, which can be stored in a computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic Disk, an optical Disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a Flash Memory (Flash Memory), a Hard Disk (Hard Disk Drive, abbreviated as HDD) or a Solid State Drive (SSD), etc.; the storage medium may also comprise a combination of memories of the kind described above.
It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and they may alternatively be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, or fabricated separately as individual integrated circuit modules, or fabricated as a single integrated circuit module from multiple modules or steps. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. An ATM card-retaining method, comprising:
receiving a card swallowing retrieval request of a user, wherein the card swallowing retrieval request comprises a card number of a card to be retrieved;
judging whether the ATM log in the preset time range has the transaction information with the password with the transaction success corresponding to the card number, if so, generating password verification information;
verifying whether the card password input by the user according to the password verification information is correct or not, and if so, generating a card-swallowing command;
the verifying whether the card password input by the user according to the password verification information is correct specifically comprises:
and comparing the card password input by the user with the card password in the password transaction information of successful transaction.
2. An ATM machine-swallowed card retrieval method according to claim 1, further comprising:
and judging whether the card corresponding to the card number exists in the card which is swallowed currently.
3. The ATM card-swallowing retrieving method according to claim 2, wherein the determining whether the ATM log within the preset time range has the password transaction information with the transaction success corresponding to the card number includes:
if the card corresponding to the card number exists in the card which is swallowed currently, whether the transaction information with the password corresponding to the card number exists in the ATM log within the preset time range or not is judged.
4. The ATM card-swallowing retrieving method according to claim 1, wherein the determining whether the ATM log within the preset time range has the password transaction information corresponding to the card number that the transaction is successful includes:
judging whether the ATM log in a preset time range has the transaction information with the password corresponding to the card number or not;
and if the transaction information with the password corresponding to the card number exists, judging whether the transaction information with the password is successful.
5. An ATM swallowing card retrieving apparatus, comprising:
the card-swallowing request receiving unit is used for receiving a card-swallowing request of a user, wherein the card-swallowing request comprises a card number of a card to be taken back;
the condition judging unit is used for judging whether the transaction information with the password of the transaction success corresponding to the card number exists in the ATM log within the preset time range, and if the transaction information with the password exists, password verification information is generated;
the password verification unit is used for verifying whether the card password input by the user according to the password verification information is correct or not, and if so, generating a card-swallowing spitting instruction;
the verifying whether the card password input by the user according to the password verification information is correct specifically comprises:
and comparing the card password input by the user with the card password in the password transaction information of successful transaction.
6. An ATM-swallowed card retrieval device according to claim 5, further comprising:
and the card swallowing determining unit is used for judging whether the card corresponding to the card number exists in the card swallowed currently.
7. An ATM-swallowed card retrieval device according to claim 6, wherein the condition determining unit is specifically configured to: if the card corresponding to the card number exists in the card which is swallowed currently, whether the transaction information with the password corresponding to the card number exists in the ATM log within the preset time range or not is judged.
8. An ATM swallowing card retrieving device according to claim 5, wherein the condition determining unit specifically comprises:
the password-carrying transaction information query module is used for judging whether the ATM log in a preset time range has the password-carrying transaction information corresponding to the card number;
and the transaction state determining module is used for judging whether the transaction information with the password is successful or not if the transaction information with the password corresponding to the card number exists.
9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the method of any of claims 1 to 4 when executing the computer program.
10. A computer-readable storage medium, in which a computer program is stored which, when executed in a computer processor, implements the method of any one of claims 1 to 4.
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| CN202010106071.5A CN111179524B (en) | 2020-02-20 | 2020-02-20 | ATM (automatic Teller machine) card retaining and retrieving method and device |
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| CN202010106071.5A CN111179524B (en) | 2020-02-20 | 2020-02-20 | ATM (automatic Teller machine) card retaining and retrieving method and device |
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| CN115083079B (en) * | 2022-06-10 | 2024-02-23 | 中国银行股份有限公司 | Card swallowing processing method and system |
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| CN103279779A (en) * | 2013-05-27 | 2013-09-04 | 中国工商银行股份有限公司 | Self-service terminal card retaining process equipment and system |
| CN104091390A (en) * | 2014-06-09 | 2014-10-08 | 中国建设银行股份有限公司 | System and method for bank self-service terminal card-swallowing reminding and processing |
| CN105205924A (en) * | 2015-10-09 | 2015-12-30 | 昆山古鳌电子机械有限公司 | Card retaining handling device and system for self-service terminal |
| CN205015977U (en) * | 2015-10-09 | 2016-02-03 | 昆山古鳌电子机械有限公司 | Self -service terminal card retaining process equipment and system |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103279779A (en) * | 2013-05-27 | 2013-09-04 | 中国工商银行股份有限公司 | Self-service terminal card retaining process equipment and system |
| CN104091390A (en) * | 2014-06-09 | 2014-10-08 | 中国建设银行股份有限公司 | System and method for bank self-service terminal card-swallowing reminding and processing |
| CN105205924A (en) * | 2015-10-09 | 2015-12-30 | 昆山古鳌电子机械有限公司 | Card retaining handling device and system for self-service terminal |
| CN205015977U (en) * | 2015-10-09 | 2016-02-03 | 昆山古鳌电子机械有限公司 | Self -service terminal card retaining process equipment and system |
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Effective date of registration: 20220916 Address after: 25 Financial Street, Xicheng District, Beijing 100033 Patentee after: CHINA CONSTRUCTION BANK Corp. Address before: 25 Financial Street, Xicheng District, Beijing 100033 Patentee before: CHINA CONSTRUCTION BANK Corp. Patentee before: Jianxin Financial Science and Technology Co.,Ltd. |