WO2022168426A1 - 施設貸出システム及び施設貸出方法 - Google Patents

施設貸出システム及び施設貸出方法 Download PDF

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Publication number
WO2022168426A1
WO2022168426A1 PCT/JP2021/044882 JP2021044882W WO2022168426A1 WO 2022168426 A1 WO2022168426 A1 WO 2022168426A1 JP 2021044882 W JP2021044882 W JP 2021044882W WO 2022168426 A1 WO2022168426 A1 WO 2022168426A1
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Prior art keywords
user
facility
information
user terminal
management server
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PCT/JP2021/044882
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English (en)
French (fr)
Japanese (ja)
Inventor
伸次 ▲浜▼渦
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Ｎｏｔ Ａ Ｈｏｔｅｌ株式会社
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Publication of WO2022168426A1 publication Critical patent/WO2022168426A1/ja

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/16—Real estate

Definitions

  • the present invention relates to a facility rental system and a facility rental method.
  • an identification code is transmitted in advance from the management server to the user's mobile computer, and when the identification code is input to the tablet computer on the accommodation facility side, the tablet computer acquires and checks the user information from the management server.
  • a check-in assistance system capable of completing check-in is disclosed. According to this, it is possible for the user of the accommodation facility to shorten the time required for the registration procedure at the time of check-in and the waiting time for it.
  • Patent Literature 1 only enables the registration procedure at the time of check-in to be performed on the terminal, and the user still uses the terminal to check before using the facility. You have to go through the check-in procedure.
  • Patent Document 1 does not provide means for enabling the user to unlock the room using his/her own terminal after check-in.
  • a physical card key is used as the room key provided to the user. and hold it over the multi-card reader/writer" is displayed (see paragraphs 0131 to 0132 and FIG. 18 of Patent Document 1).
  • an object of the present invention is to provide a facility rental system and a facility rental method that enable facility users to start using the facility more easily.
  • a facility rental system includes: A facility rental system comprising a management server that manages information related to facility rental, and an electronic lock device that is installed in the facility and connected to the management server via a network, The management server is further connected to user terminals via a network, The management server Determining whether or not the user using the user terminal matches the user associated with the facility reservation information stored in the management server, based on a request to start using the facility from the user terminal; Determining whether or not the user using the user terminal is in the vicinity of the facility based on information obtained from predetermined detection means; When it is determined that the user using the user terminal matches the user associated with the facility reservation information stored in the management server and the user using the user terminal is in the vicinity of the facility , sending an unlocking command to an electronic lock device installed in the facility; and a controller configured to perform
  • FIG. 1 is a block configuration diagram showing a facility rental system according to one embodiment of the present invention
  • FIG. 2 is a functional block configuration diagram showing the server device of FIG. 1
  • FIG. 2 is a functional block configuration diagram showing the user terminal of FIG. 1
  • FIG. 2 is a functional block configuration diagram showing the user confirmation device of FIG. 1
  • FIG. 2 is a functional block configuration diagram showing the electronic lock device of FIG. 1
  • FIG. It is a figure which shows an example of the user data stored in a server apparatus.
  • It is a figure which shows an example of the facility data stored in a server apparatus.
  • It is a figure which shows an example of rental data stored in a server apparatus.
  • FIG. 1 is a block configuration diagram showing a facility rental system according to one embodiment of the present invention
  • FIG. 2 is a functional block configuration diagram showing the server device of FIG. 1
  • FIG. 2 is a functional block
  • FIG. 4 is a diagram showing an example of a user interface screen displayed on a user terminal according to one embodiment of the present invention
  • FIG. 7 is a diagram showing another example of a user interface screen displayed on the user terminal according to one embodiment of the present invention. It is an example of the flowchart concerning the facility rental method based on one Embodiment of this invention.
  • FIG. 9 is a diagram showing yet another example of a user interface screen displayed on the user terminal according to one embodiment of the present invention.
  • FIG. 9 is a diagram showing yet another example of a user interface screen displayed on the user terminal according to one embodiment of the present invention;
  • FIG. 1 is a block configuration diagram showing a facility rental system according to one embodiment of the present invention.
  • This facility rental system 1 (hereinafter also referred to as “this system”) includes a server device 100 as a management server that manages information on rental facilities (hereinafter also referred to as "facility”), and a service that uses this system 1.
  • have User terminal 200 is used by each user and is identified by unique identification information as will be described in detail later.
  • the user confirmation device 300 is installed, for example, at the entrance or reception area of each facility, or installed for each usage category such as each room of each facility.
  • the electronic lock device 400 is also installed, for example, at the entrance or reception area of each facility, or installed for each usage category such as each room of each facility.
  • “rental facilities” include accommodation facilities, private lodging facilities, rental apartments, rental offices, rental spaces, etc.
  • they include various buildings such as hotels, inns, guesthouses, detached houses, condominiums, apartments, villas, office buildings, warehouses, and land, and the number of floors, structure, size, and area of the building does not matter.
  • the term “facility” may be used to refer to the facility or the usage category of the facility (for example, individual rooms, spaces, etc.).
  • the server device 100, the user terminal 200, the user verification device 300 and the electronic lock device 400 are each connected via the network NW.
  • the network NW is composed of the Internet, an intranet, a wireless LAN (Local Area Network), a WAN (Wide Area Network), a fixed telephone line, a mobile telephone line, or a combination thereof.
  • the server device 100 is managed by, for example, a system administrator (service provider).
  • the server device 100 receives a rental request from a user terminal, and processes information related to the rental of facilities managed by the server device 100 based on the rental request. For example, the server device 100 accepts reservations for facility use, checks in at the start of facility use, and unlocks usage categories such as rooms for users who have sent a rental request using this service from the user terminal 200. Executes processing related to issuance and confirmation of electronic key information for locking/locking. Further, the server device 100 includes a user confirmation device 300 installed at a facility or its usage section where the user rents out, and an electronic lock device 400 installed at the gate, entrance, door, etc. of the facility or its usage section. Execute the process to operate.
  • the server device 100 is, for example, a computer (information processing device), and may be a general-purpose computer such as a workstation or personal computer, or may be logically realized by cloud computing. In this embodiment, for convenience of explanation, one server device is exemplified.
  • the user terminal 200 is used by users who use the services provided by the service provider to make facility reservations and check-in.
  • the user terminal 200 can be, for example, an information processing device such as a personal computer, a tablet terminal, a smart phone, a mobile phone, or a PDA.
  • the system 1 includes a server device 100 that communicates with a user terminal 200 , a user verification device 300 , and an electronic lock device 400 .
  • the server device 100 may be configured as a standalone device, and the server device itself may be provided with a function for direct operation by the user.
  • FIG. 2 is a functional block configuration diagram of the server device 100 of FIG.
  • the server device 100 includes a communication section 110 , a storage section 120 and a control section 130 .
  • the communication unit 110 is a communication interface for communicating with the user terminal 200, the user confirmation device 300, and the electronic lock device 400 via the network NW. Communication is performed by
  • the storage unit 120 stores programs, input data, etc. for executing various control processes and functions in the control unit 130, and includes RAM (Random Access Memory), ROM (Read Only Memory), flash memory, It consists of one or any combination of HDD (Hard Disk Drive), SSD (Solid State Drive), and other storage.
  • the program is preferably stored in a non-volatile storage medium among these storage media that constitute storage unit 120 .
  • the storage unit 120 also includes a user data storage unit 121 that stores various data related to users, a facility data storage unit 122 that stores various data related to facilities, and various data related to rental services provided to users. It has a lending data storage unit 123 and the like for storing data.
  • the storage unit 120 can also temporarily store data communicated with the user terminal 200 , the user confirmation device 300 , and the electronic lock device 400 .
  • a database (not shown) storing various data may be constructed outside the storage unit 120 or outside the server device 100 .
  • the rental service means a service in which a facility whose information is managed by the server device 100 is rented to the user via the system 1 as a facility for temporary accommodation, a short-term stay of several hours, an event space, or the like. .
  • the control unit 130 controls the overall operation of the server device 100 by executing the programs stored in the storage unit 120, and is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), and the like. be done.
  • the functions of the control unit 130 include an instruction receiving unit 131 that receives instructions (requests) from the user terminal 200, a user data management unit 132 that refers to and processes various data related to the user, and various data related to facilities.
  • a facility data management unit 133 that references and processes data; a rental data management unit 134 that references and processes data related to rental services; It has a rental processing unit 135 that generates and exchanges information with the user terminal 200 , and an external device control unit 136 that controls external devices including the user confirmation device 300 and the electronic lock device 400 .
  • the functions of the instruction receiving unit 131, the user data management unit 132, the facility data management unit 133, the rental data management unit 134, the rental processing unit 135, and the external device control unit 136 are executed by programs stored in the storage unit 120. It is started and executed by the server device 100, which is a computer (electronic computer).
  • the instruction receiving unit 131 is provided by the server device 100, and the user (inputs letters, numbers, various When a predetermined request is made by pressing (selecting) an icon such as a button, an instruction is received from the user terminal 200 via the communication unit 110 .
  • the user data management unit 132 manages and processes various data related to users.
  • Various data related to the user include, for example, the user ID, basic information of the user (user's name, user identification information, image of identification card, contact information such as address, telephone number, e-mail address, age, gender, etc.
  • user verification information for example, user's facial image, iris, retina, eyeball blood vessels, fingerprint, palm print, biometric information such as vein shape, signature handwriting, etc.
  • rental service reservation information related to the reserved rental service
  • payment information payment history, credit card information, financial institution information, etc.
  • point information amount of points that can be used in this system, point information (use/acquisition) history, etc.
  • lending service usage history information rental in this system 1 service usage history, etc., but is not limited to this.
  • the facility data management unit 133 manages and processes various data related to facilities.
  • Various types of data related to facilities include, for example, facility IDs, usage category IDs of rooms in the facilities, basic information, facility information, peripheral information, and the like.
  • the facility-related data further includes the ID of the user verification device 300 installed in each facility or each usage section of each facility, and the ID of the electronic lock device 400 installed in each facility or each usage section of each facility. ID.
  • Each of the above information included in the various data related to the facility is shown as an example, and is not limited to these.
  • the rental data management unit 134 stores various data related to the rental service (for example, rental information of the facility to be rented (facility ID, usage classification ID, rental period information, usage condition information (usage limit, number limit , gender restrictions, etc.), usage information (use or not, user information), payment information, vacancy plan information (usage, period, fee, etc.) and process them.
  • rental information of the facility to be rented for example, rental information of the facility to be rented (facility ID, usage classification ID, rental period information, usage condition information (usage limit, number limit , gender restrictions, etc.), usage information (use or not, user information), payment information, vacancy plan information (usage, period, fee, etc.) and process them.
  • the rental processing unit 135 generates information related to a rental service for renting facilities to the user based on requests from users and various data stored in the storage unit 120, and provides the information to the user terminal 200.
  • the rental processing unit 135 executes processing of information regarding facility rental based on, for example, a rental request from the user terminal 200 .
  • the rental processing unit 135 can also generate a vacancy plan for all or part of the facilities managed by the facility data management unit 133 and provide it to the user terminal 200, for example.
  • the vacancy plan is plan information including various conditions for renting facilities to service users using the system 1 .
  • the availability plan includes, for example, the period of use (start date and time of use, end date and time of use, number of days of stay, etc.), information on usage (whether or not there are restrictions on usage such as accommodation, event use, meeting use, office work use, and restrictions) , lending object (number of users, presence or absence of restrictions such as gender, and restrictions), amount of money, and other information related to the lending service.
  • the rental processing unit 135 can store information about the generated vacancy plan in the rental data storage unit 123 via the rental data management unit 134 .
  • the external device control unit 136 generates operation commands to be transmitted to the user verification device 300 and the electronic lock device 400 (or an electronic lock management server, which will be described later), and controls the user verification device 300 and the electronic lock device 400 (or the electronic lock management server, which will be described later). (Electronic lock management server for each server) is processed.
  • FIG. 3 is a functional block configuration diagram showing the user terminal 200 of FIG.
  • the user terminal 200 includes a communication section 210 , a display operation section 220 , a storage section 230 , a user terminal identification information communication section 240 , a user confirmation information acquisition section 250 and a control section 260 .
  • the communication unit 210 is a communication interface for communicating with the communication unit 110 of the server device 100 via the network NW, and communication is performed according to a communication protocol such as TCP/IP.
  • the display operation unit 220 is a user interface used by the user to input instructions (requests) and display text, images, etc. according to input data from the control unit 260.
  • the user terminal 200 is a personal computer. When the user terminal 200 is configured by a smart phone or a tablet terminal, it is configured by a touch panel or the like.
  • the display operation unit 220 is activated by a control program stored in the storage unit 230 and executed by the control unit 260 of the user terminal 200, which is a computer (electronic calculator).
  • the storage unit 230 stores programs, input data, and the like for executing various control processes and functions in the control unit 260, and is composed of RAM, ROM, flash memory, and the like.
  • the storage unit 230 also temporarily stores the content of communication with the server device 100 .
  • the user terminal identification information communication unit 240 communicates with the user terminal identification information communication unit 430 of the electronic lock device 400, which will be described later in detail, or with an electronic lock management server (not shown) connected to the electronic lock device 400, It has a function of providing the electronic lock device 400 with the user terminal identification information that the user terminal 200 has.
  • the unique terminal identification information of the user terminal 200 may be, for example, a contractor's unique ID generated by the operating system of the user terminal 200, a unique terminal identification number (UDID), a terminal identification ID (IMEI), subscriber identity (IMSI), MAC address, or the like can be used.
  • the user terminal identification information communication unit 240 can be configured by, for example, a communication device using known short-range wireless communication technology. WiFi (trademark), Bluetooth (trademark), RFID (Radio Frequency Identification), and the like can be used as such short-range wireless communication technology.
  • the user verification information acquisition unit 250 includes, for example, a camera that captures still images and moving images, and a fingerprint sensor that detects the user's fingerprint. Still image and moving image data captured by the user verification information acquisition unit 250 and detected fingerprint data are stored in the storage unit 230 .
  • the control unit 260 controls the overall operation of the user terminal 200 by executing programs stored in the storage unit 230, and is composed of a CPU, a GPU, and the like.
  • the program is preferably stored in a non-volatile storage medium among the storage media constituting storage unit 230 .
  • server device 100 may be configured to have the function of the display operation unit.
  • FIG. 4 is a functional block configuration diagram showing the user confirmation device 300 of FIG.
  • the user verification device 300 includes a communication section 310 , a user verification information acquisition section 320 , a storage section 330 and a control section 340 .
  • the communication unit 310 is a communication interface for communicating with the communication unit 110 of the server device 100, the communication unit 210 of the user terminal 200, and the like via the network NW, and communication is performed according to a communication protocol such as TCP/IP. .
  • the user verification information acquisition unit 320 has a function of acquiring user verification information for verifying the identity of a user who has visited the facility where the user verification device 300 is installed or its usage category.
  • biometric information such as a user's face image, iris, retina, eyeball blood vessel, fingerprint, palm print, vein shape, handwriting, and the like.
  • a device suitable for acquiring the information according to the type of user verification information to be used can be used. For example, when facial images, irises, retinas, eyeball blood vessels, palm prints, vein shapes, handwriting, etc. are used, a camera that captures them may be used, and when fingerprints are used, a fingerprint sensor that detects fingerprints may be used. good too.
  • the storage unit 330 at least temporarily stores programs for executing various control processes and functions in the control unit 340, and user confirmation information acquired by the user confirmation information acquisition unit 320.
  • the storage unit 330 may temporarily store the content of communication with the server device 100 .
  • the control unit 340 controls the overall operation of the user confirmation device 300 by executing programs stored in the storage unit 330, and is composed of a CPU, a GPU, and the like. Control unit 340 particularly causes user verification information acquisition unit 320 to execute a user verification information acquisition operation according to a command sent from server device 100 , and transmits the acquired user verification information to server device 100 via communication unit 310 . Execute the process to send.
  • the program is preferably stored in a non-volatile storage medium among the storage media constituting storage unit 330 .
  • FIG. 5 is a functional block configuration diagram showing the electronic lock device 400 of FIG.
  • the electronic lock device 400 includes a communication section 410 , an input operation section 420 , a user terminal identification information communication section 430 , a storage section 440 , a lock mechanism section 450 and a control section 460 .
  • the electronic lock device 400 may be wired or wirelessly connected to an electronic lock management server for managing one or more electronic lock devices.
  • the electronic lock management server includes at least a control unit, a storage unit, and a communication unit similar to the server device 100, and the electronic lock device 400 exchanges various information with another device (user terminal 200) via the electronic lock management server. It can be performed. In that case, for example, information such as user terminal identification information received from the user terminal 200 may be stored in the storage unit of the electronic lock management server.
  • the communication unit 410 is a communication interface for communicating with the communication unit 110 of the server device 100, the communication unit 210 of the user terminal 200, and the like via the network NW, and communication is performed according to a communication protocol such as TCP/IP. .
  • the input operation unit 420 is a user interface used by the user to input numbers, letters, symbols, etc., and consists of physical button keys to which numbers, letters, symbols, etc. are assigned (for example, a ten-key device). , or a touch panel or the like on which soft keys composed of numbers, characters, symbols, and the like are displayed.
  • the user terminal identification information communication section 430 has a function of communicating with the user terminal identification information communication section 240 of the user terminal 200 and acquiring the user terminal identification information possessed by the user terminal 200 from the user terminal 200 .
  • the user terminal identification information is, for example, unique terminal identification information possessed by the user terminal 200 as described above.
  • the user terminal identification information communication section 430 like the user terminal identification information communication section 240 of the user terminal 200, can be configured by, for example, a communication device using known short-range wireless communication technology. WiFi (trademark), Bluetooth (trademark), RFID (Radio Frequency Identification), and the like can be used as such short-range wireless communication technology.
  • the storage unit 440 at least temporarily stores programs for executing various control processes and functions in the control unit 460, and user terminal identification information acquired by the user terminal identification information communication unit 430.
  • RAM , ROM, and flash memory In addition, the storage unit 440 may temporarily store communication contents with the server device 100 and the user terminal 200 .
  • the lock mechanism unit 450 is configured to be drivable to switch between unlocking and locking of the gate, entrance, door, etc. of the facility where the electronic lock device 400 is installed or the usage category.
  • the lock mechanism unit 450 has a thumb-turn between the unlocked position and the locked position that operates the retraction (unlocked position) and protrusion (locked position) of the locking part that locks a gate, entrance, door, or the like. It is configured so that it can be switched with
  • the control unit 460 controls the overall operation of the electronic lock device 400 by executing programs stored in the storage unit 440, and is composed of a CPU, a GPU, and the like.
  • the control unit 460 causes the user terminal identification information communication unit 430 to execute the user terminal identification information acquisition operation according to the command sent from the server device 100, and uses the acquired user terminal identification information to lock the lock mechanism unit 450.
  • control the unlocking/locking of the The program is preferably stored in a non-volatile storage medium among the storage media constituting storage unit 440 .
  • FIG. 6 is a diagram showing an example of user data stored in the server device 100. As shown in FIG. 6
  • the user data 1000 shown in FIG. 6 includes various data related to the user and is stored in the user data storage unit 121.
  • FIG. 6 for convenience of explanation, an example of one user (the user identified by the user ID "10001") is shown, but information of multiple users can be included.
  • the user's basic information for example, user's name, user identification information, image of identification card, address, telephone number, contact information such as e-mail address, age, gender, etc.
  • user Confirmation information for example, user's facial image, iris, retina, eyeball blood vessels, fingerprint, palm print, biometric information such as vein shape, signature handwriting, etc.
  • user terminal identification information for example, unique user terminal possessed by the user
  • rental service reservation information related to the reserved rental service
  • payment information rental amount and necessary information
  • point information information about points that can be used in this service
  • rental service usage history information user's current or past rental information
  • a unique user ID in the system 1 can be used.
  • the telephone number, e-mail address, etc. registered in the server device 100 as the user's basic information can also be used as this user identification information.
  • the unique user ID is composed of, for example, a combination of characters such as alphabets, alphanumeric characters, and symbols, and is created and input by the user when the user registers with the server apparatus 100 using the user terminal 200.
  • the server apparatus 100 may automatically provide the ID at the time of user registration.
  • Various data related to a user are stored in the user data storage unit 121 in association with the user ID of the user.
  • FIG. 7 is a diagram showing an example of facility data stored in the server device 100. As shown in FIG.
  • the facility data 2000 shown in FIG. 7 stores various data related to facilities.
  • FIG. 7 shows an example of one facility (a facility identified by facility ID "20001") for convenience of explanation, but information on a plurality of facilities can be stored.
  • Various types of data related to facilities include, for example, basic facility information (facility name, address, etc.), detailed information, various equipment information inside and outside the facility, surrounding information (sightseeing spots, eating and drinking facilities around the facility), and traffic access information ( bus, taxi, railroad, airline, etc.) information) and the like.
  • the detailed information includes the ID of each usage category to be rented out of the facility and the detailed information of the usage category associated with each usage category ID, and in particular, the details of the usage category associated with each usage category ID.
  • the information includes the number of floors, exclusive area, information on the size and structure of the floor plan, and information on pre-installed furniture, electrical appliances, kitchen utensils, and the like.
  • various data related to facilities include facility numbers (facility IDs), usage category IDs, user confirmation device IDs and electronic lock device IDs, facility names, facility location areas (addresses), facility feature descriptions, Contains information about each usage segment of the facility.
  • Various data related to facilities are stored in the facility data storage unit 122 in association with facility IDs and/or usage category IDs.
  • FIG. 8 is a diagram showing an example of rental data stored in the server device 100.
  • FIG. 8 is a diagram showing an example of rental data stored in the server device 100.
  • the rental data 3000 shown in FIG. 8 stores various data related to the rental service.
  • FIG. 8 shows an example of one lending request (lending request identified by the lending request ID “30001”) for convenience of explanation, but information on a plurality of lending requests can be stored.
  • Various data related to the rental service include, for example, facility information to be rented (facility ID, usage category ID, etc.), rental period information, usage condition information (usage restrictions, number of people restrictions, gender restrictions, etc.), usage information (usage user information), payment information, and vacancy plan information (usage, period, fee, etc.).
  • Various data related to the lending service are stored in the lending data storage unit 123 in association with the corresponding lending request ID.
  • the user accesses the server device 100 using the web browser of the user terminal 200 or an application provided by the service provider.
  • the service When using the service, if the user is using the service for the first time, the user's basic information and the like are entered, and if a user account has already been obtained, the user ID and password, which are the user identification information described above, are entered.
  • the service may be made available by logging in after receiving predetermined authentication such as inputting login information such as login information. In that case, after this authentication, a predetermined user interface may be provided from the server device 100 to the user terminal 200 via a website, an application, or the like.
  • the timing at which the server device 100 requests the login information from the user is not particularly limited, and the login may be requested in the course of using the service. For example, login may not be required until information about available facilities is displayed, and login may be required at the stage of making a reservation for a facility the user wishes to use.
  • the rental data storage unit 123 of the server device 100 stores the rental period during which the facility managed by the system 1 can be rented to the user, the usage fee per unit such as time and day, and the usage for which the rental is possible. (registered).
  • the operation of registering such information is performed by, for example, a system administrator in an organization that operates the system 1, an owner of a facility or a usage category managed by the system 1, and a predetermined operation on the server device 100. This is performed by a person who has an access right to access the server device 100 via an arbitrary terminal to which the server device 100 has access permission.
  • the lending processing unit 135 of the server device 100 refers to the lending data storage unit 123 via the lending data management unit 134, and determines the lendable period for each facility to be rented or usage classification, and the conditions such as the above-mentioned lending purpose. Based on this, a vacancy plan is generated and output (step S101).
  • the user accesses the server device 100 using the web browser of the user terminal 200 or an application provided by the service provider.
  • the service When using the service, if the user is using the service for the first time, the user's basic information and the like are entered, and if a user account has already been obtained, the user ID and password, which are the user identification information described above, are entered.
  • the service may be made available by logging in after receiving predetermined authentication such as inputting login information such as login information. In that case, after this authentication, a predetermined user interface may be provided to the user terminal 200 via a website, an application, or the like.
  • the timing at which the server device 100 requests the login information from the user is not particularly limited, and the login may be requested in the course of using the service. For example, login may not be required until the stage of displaying the vacant room plan, and login may be required at the stage of proceeding to rental reservation/payment.
  • the user's basic information includes user identification information as described above. Further, for example, if the user of the system 1 has a nationality other than Japanese, an image of a passport as an identification card may also be registered in the server device 100 as basic user information. An image of such an identification card is photographed using the camera of the user verification information acquisition unit 250 of the user terminal 200, transmitted from the communication unit 210 of the user terminal 200, and sent to the communication unit of the server device 100 via the network NW. 110 and stored in the user data storage unit 121 in association with the user identification information of the user.
  • step S101 When the user operates the user terminal 200 to access the server device 100, information including the vacancy plan output in step S101 is transmitted from the server device 100 to the user terminal 200. Upon receiving the information, the user terminal 200 causes the display operation unit 220 to display (browse) the vacancy plan (step S102).
  • the user operates the user terminal 200 to select the vacancy plan of the desired facility. Further, the user operates the user terminal 200 to input or select the period of use, purpose of use, number of users, gender, etc. as necessary, and transmits a reservation request (reservation request) (step S103). .
  • FIG. 10 is an example of a screen (rentable period input screen) displayed on the display operation unit 220 of the user terminal 200.
  • FIG. 10 the date is displayed in a calendar format, and the date of the available period within the preset lending period can be confirmed.
  • the entire lendable period is the available period, surrounded by a frame, and the characters of the date are displayed thickly (thickly).
  • the user can operate the user terminal 200 to select the day on which he/she wishes to reserve the facility in units of one day.
  • the user can select the facility for which the user wishes to make a reservation.
  • FIG. 10 the screen example of FIG.
  • the desired reservation date is displayed surrounded by a colored frame.
  • a request for displaying a reservation application screen is transmitted from the user terminal 200 to the server device 100.
  • the server device 100 Based on the request, the server device 100 generates, outputs, and transmits to the user terminal 200 information for a reservation request screen shown in FIG. 11, for example.
  • the user terminal 200 displays a reservation application screen such as the screen example of FIG.
  • the user can input or select "name of facility to be used", “period of use", “usage”, “number of people”, etc. when using the facility.
  • the server device 100 when the server device 100 receives the information about the reservation application from the user terminal 200, it refers to the rental data storage unit 123 via the rental data management unit 134, and confirms whether or not the reservation is possible. (step S104). For example, comparing the information (purpose of use) included in the reservation application with the rental conditions set in advance for the facility, or referring to the reservation information to check whether other reservations have already been made. to determine whether reservations are possible.
  • the rental processing unit 135 of the server device 100 confirms the reservation and updates the reservation information in the rental data storage unit 123 when the confirmation result indicates that the reservation is possible.
  • the facility can be secured by setting the status of the facility for the period related to the reservation as reserved and stopping reservations for the facility by other users for the period (step S105).
  • the user who applied for the reservation performs payment processing for payment of the usage fee at the time of applying for the reservation or after applying for the reservation, for example, by operating the user terminal 200, and transmits information on the payment processing to the server device 100 (step S106).
  • the service provider can confirm the payment based on the information received by the server device 100 (step S107).
  • the method of settlement is not particularly limited, but for example, it may be done using an electronic account at a financial institution or a credit card, or it may be paid with points that can be used within this service, or electronic money You can pay with Note that the server device 100 may transmit the information on the vacancy plan to other reservation sites or the like to solicit the use of the facility.
  • the system 1 is used to make a reservation for the use of the facility by the user.
  • a user who has made a reservation to use the facility visits the facility's check-in location where the user confirmation device 300 and/or the electronic lock device 400 are installed at the date and time when the facility can be used. For example, if the facility to be used is a detached house type facility, such a check-in place is at the gate or in front of the entrance. If it is a type of facility, it is in front of the door of the room you use. Then, after the usable start time has elapsed, the user operates the display operation unit 220 of the user terminal 200 to select unlocking of the electronic lock device 400 of the facility (step S201).
  • the user operates the display operation unit 220 of the user terminal 200 to select unlocking of the electronic lock device 400 of the facility (step S201).
  • the user terminal 200 causes the display operation unit 220 of the user terminal 200 to display the reservation information screen 1300 of the facility, and then clicks the key icon 1310 in the reservation information screen 1300.
  • the operation screen 1320 of the electronic lock device 400 installed in the facility is popped up.
  • An "unlock" selection button 1330 is displayed on the operation screen 1320, and the user selects the "unlock” selection button 1330 to unlock the electronic lock device 400 of the facility. Lock selection is performed.
  • FIG. 13 shows a state in which the select button 1330 is highlighted after the select button 1330 has been selected.
  • the user terminal 200 transmits a request to start using the facility and the user identification information to the server device 100 (step S202).
  • the user identification information is the user ID of the user, which is used as login information when the user accesses the server apparatus 100 using the user terminal 200, as described above.
  • the user identification information is included in the use start request or associated with the use start request and sent to the server device 100 together with the use start request.
  • the user ID is associated with the web browser or application of the user terminal 200 and stored in the storage unit 230 of the user terminal 200, the user ID is transmitted to the server device 100 as user identification information. If the user ID is not stored in the user terminal 200, the user terminal 200 prompts the user to input the user ID on the display operation unit 220, and the input user ID is used as the user identification information to request the start of use. is transmitted to the server device 100 together with the
  • the rental data management unit 134 of the server device 100 Upon receiving the use start request and the user identification information, the rental data management unit 134 of the server device 100 refers to the rental data storage unit 123 of the server device 100 and receives the use start request and the user identification information. Reservation information about the facility that includes the time point in the available period is compared with the received user identification information (step S203). As a result of the collation, when the reservation information of the facility associated with the user identification information is confirmed, the server device 100 approves the request to start using the facility, and proceeds to the next step S204. On the other hand, if the reservation information of the facility associated with the user identification information is not confirmed as a result of the collation, for example, the server device 100 ignores the use start request or uses the use start request. Information to the effect that the request has not been approved is sent to the user terminal 200, and this processing flow ends.
  • the external device control unit 136 When the server device 100 approves the usage start request, the external device control unit 136 generates a user verification information request command and transmits it to the user verification device 300 installed in the facility (step S204).
  • the user confirmation device 300 that should transmit the request command refers to the user confirmation device ID stored in the server device 100 in association with the facility ID or usage category ID of the facility in the reservation information confirmed in step S203. can be identified by The server device 100 transmits a user verification information request command to the user verification device 300 having the user verification device ID thus specified.
  • the user verification information acquisition unit 320 acquires the user verification information (step S205).
  • the user provides the user verification device 300 with the same type of information as the user verification information registered in the server device 100 .
  • a face image, iris, retina, eyeball blood vessels, palm print, vein shape, signature handwriting, or the like is used as the user verification information, for example, an imaging device is used as the user verification information acquisition unit 320, and the user attaches the face to the imaging device. , iris, retina, eyeball blood vessels, palm print, vein shape, signature handwriting, etc.
  • a fingerprint sensor device is used as user verification information acquisition unit 320, and the user causes the fingerprint sensor device to detect his/her fingerprint. After acquiring the user confirmation information in this way, the user confirmation device 300 transmits the user confirmation information to the server device 100 (step S206).
  • the server device 100 When the server device 100 receives the user verification information from the user verification device 300, the user verification information of the user stored in the user data storage unit 121 in association with the user identification information (user ID) in the reservation information of the facility. , and the user verification information acquired by the user verification device 300 and received from the user verification device 300 (step S207). Since the user verification information in this example is composed of image data, any known image verification technique can be used to match the stored user verification information with the received user verification information. The image matching technology compares the stored user verification information with the received user verification information, and determines whether the two are the same based on whether the degree of matching satisfies a predetermined criterion. Any processing algorithm may be used, or artificial intelligence based on machine learning including deep learning may be used.
  • the system administrator accesses the server device 100 using an administrator terminal capable of accessing the server device 100, and the system administrator The determination may be made by comparing the received user verification information with the stored user verification information displayed on the terminal.
  • the user confirmation information received by the server device 100 is preferably stored in the storage unit 120 (user data storage unit 121) of the server device 100 in association with the user identification information of the user.
  • the server apparatus 100 determines that the stored user confirmation information and the received user confirmation information are the same, the server apparatus 100 proceeds to the next step S208.
  • the server apparatus 100 determines that the stored user verification information and the received user verification information are not the same, for example, information to the effect that the received user verification information does not match the stored user verification information is displayed. After transmitting to the user terminal 200, this processing flow ends.
  • the server device 100 confirms whether or not the user using the user terminal 200 is in the vicinity of the facility (step S208).
  • the timing for determining whether or not the user using the user terminal 200 is in the vicinity of the facility depends on the timing of the user using the user terminal 200 and the user associated with the facility reservation information stored in the server device 100. It may be after, before, or at the same time as determining whether or not they match.
  • the control unit 136 determines whether or not the user using the user terminal 200 is in the vicinity of the facility based on information acquired from predetermined detection means.
  • the detection means can be, for example, the electronic lock device 400 or an electronic terminal that emits radio waves, but is not particularly limited.
  • the distance between the electronic locking device 400 and the user terminal 200 is estimated based on the radio wave intensity of the wireless communication between the electronic locking device 400 and the user terminal 200, and the distance is stored in the storage unit 120 in advance. If the distance is less than or equal to , it is determined that the user using the user terminal 200 is in the vicinity of the facility, and if not, it is determined that the user using the user terminal 200 is not in the vicinity of the facility.
  • a tablet terminal connected to the electronic lock device 400 and installed next to the door of the facility or the like may be used as the detection means. By acquiring the information, it can be determined whether or not the user using the user terminal 200 is in the vicinity of the facility.
  • the server apparatus 100 determines that the user using the user terminal 200 is in the vicinity of the facility, the server apparatus 100 proceeds to the next step S209. On the other hand, if it is determined that the user using the user terminal 200 is not in the vicinity of the facility, for example, information to the effect that the user terminal 200 cannot recognize that it is located in the vicinity of the facility is transmitted to the user terminal 200. This processing flow ends.
  • the external device control section 136 When the server device 100 determines that the stored user verification information and the received user verification information are the same, the external device control section 136 generates an unlocking command, and sends it to the electronic lock installed in the facility. It is transmitted to the device 400 (step S209).
  • the electronic lock device 400 installed in the facility refers to the electronic lock device ID stored in the server device 100 in association with the facility ID or usage category ID of the facility in the reservation information confirmed in step S203. can be identified by The server device 100 transmits an unlock command to the electronic lock device 400 having the electronic lock device ID specified in this way.
  • the electronic lock device 400 Upon receiving the unlock command, the electronic lock device 400 performs an operation to switch the lock mechanism section 450 to the unlocked state (step S210). This allows the user to start using the facility.
  • the electronic lock device 400 accepts registration of the user terminal 200 (step S211).
  • the user terminal 200 and the electronic lock device 400 are configured so that the user terminal identification information communication section 240 of the user terminal 200 and the user terminal identification information communication section 430 of the electronic lock device 400 can communicate with each other.
  • the user terminal identification information communication unit 240 of the user terminal 200 and the user terminal identification information communication unit 430 of the electronic lock device 400 are initially close-ranged. Wireless communication is started, the user terminal identification information of the user terminal 200 is transmitted from the user terminal 200 to the electronic lock device 400 , and the user terminal identification information is stored in the electronic lock device 400 .
  • User terminal 200 is registered.
  • the user brings the user terminal 200 close to the electronic lock device 400 during the reserved period of use of the facility so that the user terminal 200 and the electronic lock device 400 communicate with each other.
  • the electronic lock device 400 can be unlocked by simply pressing the button.
  • the user terminal identification information of the user terminal 200 is stored in the electronic locking device 400
  • the user terminal 200 can be used to unlock the electronic locking device 400 .
  • the electronic lock device 400 acquires the user terminal identification information from the user terminal 200 brought close to it, compares it with the user terminal identification information stored in the storage unit 440, and as a result of the comparison, both user terminal identifications are obtained.
  • an operation to unlock the lock mechanism unit 450 is performed.
  • the lock mechanism unit 450 may be configured to lock after a certain period of time has passed since the unlocking operation, or may be configured to lock when the user terminal 200 is brought closer in the unlocked state. good too.
  • the electronic lock device 400 may be configured to inquire of the server device 100 about the reserved use period of the facility, and delete the user terminal identification information stored in the storage unit 440 after the reserved use period has passed. As a result, it becomes impossible to unlock using the registered user terminal 200 after the use reservation period has passed, so it is possible to prompt the user to leave the facility before that time.
  • a system administrator can remotely operate the electronic lock device 400 using a management terminal that can access the server device 100 to unlock the electronic lock device 400. good too.
  • the administrator can contact the administrator of the system 1 using any means, and the administrator can access the server device 100 via an administrator terminal. can be used to remotely operate the electronic locking device 400 to unlock the electronic locking device 400 .
  • the user starts using the facility (check-in) using the system 1.
  • the processing flow for additionally confirming whether the user who intends to start using the facility using the user confirmation information is the user associated with the reservation information for the facility stored in the server device 100. was described with reference to steps S204 to S207 in FIG. do not have.
  • User identification information (user ID) is used to collate the user who intends to start using the facility and the user who has made a reservation in advance. It can be additionally introduced when it is required to perform user confirmation with higher accuracy.
  • this modification provides means for the user to input a code into the electronic lock device 400 to unlock the electronic lock device 400 .
  • the server device 100 sends the user terminal Code information for unlocking the electronic lock device 400 is transmitted to the lock 200 .
  • the code information display screen 1340 is superimposed on the reservation information screen 1300 displayed on the display operation unit 220 of the user terminal 200 and popped up.
  • Code information display screen 1340 displays code information 1350 (“123456” in the illustrated example) and a selection button 1360 for selecting unlocking electronic lock device 400 with code information 1350 .
  • FIG. 14 shows a state in which the select button 1360 is highlighted after the select button 1360 has been selected.
  • Code information 1350 is stored in storage unit 120 of server device 100 in association with the user ID of the user and the reservation information when the user makes a reservation for the facility in server device 100 . It is transmitted in advance to the electronic locking device 400 having the electronic locking device ID associated with the reservation information before the usage period starts, and is stored in the storage unit 440 of the electronic locking device 400 . At this time, information regarding the facility use period of the reservation is also associated with the code information 1350 and transmitted from the server device 100 to the electronic locking device 400 and stored in the storage unit 440 of the electronic locking device 400 .
  • step S201 If the electronic locking device 400 is not unlocked after a while after the operation of selecting unlocking of the electronic locking device 400 on the user terminal 200 (step S201), the user can access the code information 1350 displayed on the user terminal 200. is input through the input operation unit 420 of the electronic lock device 400 .
  • Control unit 460 of electronic lock device 400 collates input code information 1350 with code information stored in storage unit 440, and if they match, operates lock mechanism unit 450 to electronically lock. Unlock the device 400 .
  • the electronic lock device 400 since the information regarding the facility usage period of the reservation is also associated with the code information 1350 and transmitted from the server device 100 to the electronic lock device 400 and stored in the storage unit 440, the electronic lock device 400 is stored in the facility usage period. It is possible to erase the code information 1350 from the storage unit 440 after the elapse of. This makes it possible to invalidate the use of the code information 1350 after the expiration of the facility use period, and prevent the facility from being illegally used after the expiration of the facility use period.
  • Modification 2 In the above-described embodiment, a case where a request for user verification information is transmitted from the server device 100 to the user verification device 300 and the user verification information is acquired using the user verification device 300 has been described as an example. Instead of this, or in addition to this, this modification provides means for transmitting a request for user verification information from the server device 100 to the user terminal 200 and using the user terminal 200 to acquire the user verification information.
  • the user terminal 200 acquires the user verification information by the user verification information acquisition unit 250.
  • the user verification information acquisition unit 250 includes, for example, a camera that captures still images and moving images, and a fingerprint sensor that detects the user's fingerprint.
  • the user provides the user terminal 200 with the same type of information as the user confirmation information registered in the server device 100.
  • a camera serving as the user confirmation information acquisition unit 250 is used to obtain the face, iris, retina, eye blood vessels, eye blood vessels, and so on.
  • a palm print, vein shape, signature handwriting, or the like is photographed, or if a fingerprint is used as user verification information, a fingerprint sensor as the user verification information acquisition unit 250 is used to detect the fingerprint.
  • the user terminal 200 transmits the user confirmation information to the server device 100 when the user confirmation information is acquired.
  • user verification information can be acquired from the user terminal 200 instead of or in addition to the user verification device 300 . Therefore, even if the user verification device 300 cannot be installed in the facility due to the location or structure of the facility, or if the server device 100 cannot communicate with the user verification device 300, the server device 100 By acquiring the user confirmation information from the user terminal 200, it is possible to confirm the user who is going to start using the facility with higher accuracy.
  • the system 1 of the present embodiment includes a management server (server device 100) that manages information regarding facility rental, and an electronic lock device 400 that is installed in the facility and connected to the management server via the network NW.
  • the management server is further connected to a user terminal 200 via a network NW, and the management server is based on a request to start using the facility from the user terminal 200, a user using the user terminal 200 and the user associated with the reservation information of the facility stored in the management server, and the user using the user terminal 200 based on the information acquired from the predetermined detection means.
  • the user using the user terminal 200 and the user associated with the reservation information of the facility stored in the management server match, and the user terminal 200 A controller 130 configured to transmit an unlocking command to the electronic lock device 400 installed in the facility when it is determined that the user is in the vicinity of the facility. .
  • the server device 100 determines whether or not the user who has requested to start using the facility has made a reservation to use the facility in advance. When it is determined that the user is in the vicinity of the facility, the electronic lock device 400 of the facility is unlocked. Therefore, the user does not need to perform a so-called check-in procedure before starting to use the facility, and can more easily start using the reserved facility.
  • the facility reservation information includes the user identification information of the user who made the reservation to use the facility in association with the user identification information
  • the management server uses the user terminal 200.
  • the user identification information of the user is received from the user terminal 200 together with the utilization start request, and the control unit 130 compares the user identification information included in the facility reservation information with the user identification information received from the user terminal 200. , determines whether or not the user using the user terminal 200 matches the user associated with the facility reservation information stored in the management server.
  • user confirmation is performed using confidential user identification information. can.
  • the user confirmation device 300 installed in the facility and connected to the management server via the network NW is further provided, and the facility reservation information stored in the management server includes , the user confirmation information of the user who made the reservation for the use of the facility is further included in association, and the control unit 130 requests the user confirmation information from the user confirmation device 300 and responds to the request for the user confirmation information. Then, based on the user verification information acquired from the user and transmitted by the user verification device 300, the user who acquired the user verification information by the user verification device 300 is associated with the facility reservation information stored in the management server.
  • the electronic lock device 400 installed in the facility when it is determined that the user whose user verification information is acquired by the user verification device 300 matches the user associated with the reservation information of the facility stored in the management server. and transmitting an unlock command to the
  • the control unit 130 of the server device 100 instead of or in addition to the user verification information acquired from the user by the user verification device 300, the control unit 130 of the server device 100 causes the user terminal 200 to requesting the user verification information, and the user who acquired the user verification information by the user terminal 200 based on the user verification information acquired and transmitted from the user by the user terminal 200 in response to the request for the user verification information. and determining whether or not the user associated with the facility reservation information stored in the management server matches.
  • the server device 100 acquires the user confirmation information from the user terminal 200, and more accurately determines whether the user who is going to start using the facility as described above has made a reservation to use the facility. can judge.
  • the user verification information may be, for example, the user's facial image.
  • control unit 130 of the server device 100 is further configured to transmit code information for unlocking the electronic lock device 400 to the user terminal 200.
  • the electronic lock device 400 may be configured so that it can be unlocked also by inputting code information. As a result, even if the unlocking command transmitted from the server device 100 to the electronic lock device 400 is not received by the electronic lock device 400 for some reason, the user can transmit the code information to the electronic lock device 400. With this, the electronic lock device 400 can be unlocked and the use of the facility can be started.
  • the user terminal 200 and the electronic lock device 400 are configured to be able to communicate with each other.
  • the user terminal identification information of the user terminal 200 is transmitted from the user terminal 200 to the electronic lock device 400, the user terminal identification information is stored in the electronic lock device 400, and the user terminal identification information is stored in the electronic lock device 400.
  • the electronic lock device 400 can be unlocked by allowing the user terminal 200 and the electronic lock device 400 to communicate with each other.
  • the user terminal 200 can be used to unlock the electronic locking device 400 .
  • the electronic lock device 400 receives the user terminal identification information received from the user terminal 200 each time it starts communication with the user terminal 200 and The user terminal identification information may be compared with the user terminal identification information, and the lock may be unlocked when it is determined that the two user terminal identification information match each other.
  • FIGS. 9 and 12 show an example of processing by the system of this embodiment, and are not intended to limit the present invention. Each step (process) included in the processing of FIGS. 9 and 12 may be executed in an order different from that shown in the drawings, or part of the processing may be executed in parallel. , some steps may be omitted, or other steps may be added.
  • a facility rental system comprising a management server for managing information related to facility rental, and an electronic lock device installed in the facility and connected to the management server via a network, The management server is further connected to a user terminal via the network, The management server is Based on a request to start using the facility from the user terminal, it is determined whether or not the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server.
  • the facility reservation information includes user identification information of a user who has made a reservation to use the facility
  • the management server receives user identification information of a user who uses the user terminal from the user terminal together with the use start request,
  • the control unit compares the user identification information included in the reservation information of the facility with the user identification information received from the user terminal, thereby allowing the user using the user terminal and the management server to The facility rental system according to item 1, wherein it is determined whether or not a user associated with the stored reservation information of the facility matches.
  • the facility rental system further comprises a user confirmation device installed in the facility and connected to the management server via the network,
  • the facility reservation information stored in the management server further includes user confirmation information of a user who made a reservation to use the facility,
  • the control unit requesting user verification information from the user verification device; user verification information acquired from the user by the user verification device and transmitted in response to a request for the user verification information; and the user verification information included in the facility reservation information stored in the management server.
  • determining whether or not matches determining that the user using the user terminal matches the user associated with the facility reservation information stored in the management server, and the user verification information acquired by the user verification device; and transmitting an unlocking command to the electronic lock device installed in the facility when it is determined that the user confirmation information contained in the reservation information of the facility stored in the management server matches the user confirmation information.
  • the facility rental system according to item 1 or 2, wherein the facility rental system is configured to: [Item 4]
  • the facility reservation information stored in the management server further includes user confirmation information of a user who made a reservation to use the facility in association with it,
  • the control unit requesting user verification information from the user terminal;
  • the user verification information obtained from the user by the user terminal and transmitted in response to the request for the user verification information, and the user verification information included in the facility reservation information stored in the management server.
  • the facility rental system according to any one of items 1 to 3, which is configured to perform [Item 5] 5.
  • the control unit is configured to further transmit code information for unlocking the electronic lock device to the user terminal, 6.
  • the facility rental system according to any one of items 1 to 5, wherein the electronic lock device is configured to be unlockable also by inputting the code information.
  • the user terminal and the electronic lock device are configured to communicate with each other; When the first communication between the user terminal and the electronic locking device is started in the state where the electronic locking device is released, the user terminal identification information of the user terminal is transmitted from the user terminal to the electronic locking device. and the user terminal identification information is stored in the electronic lock device, After the user terminal identification information is stored in the electronic lock device, the electronic lock device can be unlocked by communicating between the user terminal and the electronic lock device.
  • the facility rental system according to any one of 1 to 6.
  • a program that causes a control unit of a management server that is connected via a network to a user terminal and an electronic lock device installed in a facility and that manages information regarding the rental of the facility to execute a facility rental method,
  • the facility rental method is Based on a request to start using the facility from the user terminal, it is determined whether or not the user using the user terminal matches the user associated with the reservation information for the facility stored in the management server. to judge and Determining whether or not the user using the user terminal is in the vicinity of the facility based on information obtained from predetermined detection means; It is determined that the user using the user terminal matches the user associated with the reservation information of the facility stored in the management server, and that the user using the user terminal is in the vicinity of the facility. transmitting an unlock command to the electronic lock device installed in the facility when A program that contains .
  • Management System 100 Server Device (Management Server) 110: communication unit 120: storage unit 130: control unit 200: user terminal 300: user confirmation device 400: electronic lock device NW: network

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