WO2018161365A1 - 自助售卖方法及系统 - Google Patents

自助售卖方法及系统 Download PDF

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Publication number
WO2018161365A1
WO2018161365A1 PCT/CN2017/076788 CN2017076788W WO2018161365A1 WO 2018161365 A1 WO2018161365 A1 WO 2018161365A1 CN 2017076788 W CN2017076788 W CN 2017076788W WO 2018161365 A1 WO2018161365 A1 WO 2018161365A1
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WO
WIPO (PCT)
Prior art keywords
user
weight
goods
cloud service
service platform
Prior art date
Application number
PCT/CN2017/076788
Other languages
English (en)
French (fr)
Inventor
文彬
Original Assignee
深圳市楼通宝实业有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 深圳市楼通宝实业有限公司 filed Critical 深圳市楼通宝实业有限公司
Publication of WO2018161365A1 publication Critical patent/WO2018161365A1/zh

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0609—Buyer or seller confidence or verification
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G07G1/0045—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/0054—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles
    • G07G1/0072—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles with means for detecting the weight of the article of which the code is read, for the verification of the registration
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01G—WEIGHING
    • G01G19/00—Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/12—Payment architectures specially adapted for electronic shopping systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/14—Payment architectures specially adapted for billing systems
    • G06Q20/145—Payments according to the detected use or quantity
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/18—Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G06Q20/203—Inventory monitoring
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G06Q20/208—Input by product or record sensing, e.g. weighing or scanner processing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/322—Aspects of commerce using mobile devices [M-devices]
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/02—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines
    • G07F11/38—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines in which the magazines are horizontal
    • G07F11/40—Coin-freed apparatus for dispensing, or the like, discrete articles from non-movable magazines in which the magazines are horizontal the articles being delivered by hand-operated means
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/001—Interfacing with vending machines using mobile or wearable devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F9/00—Details other than those peculiar to special kinds or types of apparatus
    • G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
    • G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty

Definitions

  • the invention belongs to the field of electronic information technology, and in particular relates to a self-service selling method and system.
  • the purchase process of the vending machine is to select the goods first, then pay the goods, and finally the goods are shipped.
  • the purchase process is still complicated.
  • the purchaser can only see the goods through the transparent glass.
  • the partial packaging the user selects the item to be purchased through the physical button or virtual button on the vending machine, and then the vending machine prompts the user to pay the money to complete the payment.
  • the merchandise slides from the vending machine's cargo lane into the shipping port.
  • the existing vending machine only discriminates the merchandise through the packaging of the merchandise through the glass, and the vending machine provides less information on the merchandise, which is likely to cause a wrong selection of the merchandise.
  • the user pays the merchandise first, if the purchase is made, Errors will not be returned, reducing the convenience of shopping.
  • the invention provides a self-service selling method and system, which aims to solve the problem that the existing vending machine purchase process is complicated, the product information provided is small, the product selection error is easy to occur, and the product is received first, and then Purchase errors will not be returned, reducing the convenience of shopping.
  • the invention provides a self-service selling method, comprising:
  • the selling device After the user authentication is successful, the selling device opens a sales window
  • the selling device detects that the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, and the goods in the captured image are identified, and according to the pre-stored and recognized Corresponding weight information, determining the weight of the goods in the image, and comparing the weight measured by the weight sensor with the determined weight in the image product, if the same, comparing the weight sensor Weight and the weight of the goods before the opening of the sales window to determine the goods purchased by the user this time;
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list.
  • the invention provides a self-service selling system, the system comprising: a cloud service platform and a selling device;
  • the cloud service platform is configured to authenticate the user when receiving a purchase instruction sent by the user through the client of the mobile terminal;
  • the selling device is configured to perform the following steps:
  • the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor;
  • An electronic shopping list for the purchased product is requested from the cloud service platform, and the user is prompted to complete the payment according to the electronic shopping list.
  • the self-sale method and system provided by the present invention, when the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated, and when the user authentication is successful, the selling device opens the sales window, when the When the selling device detects that the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, and the goods in the captured image are identified, and according to the pre-stored weight information corresponding to the identified product, Determining the weight of the product in the image, and determining whether the weight of the weight sensor is the same as the weight of the image product, and if the same, comparing the weight measured by the weight sensor with the product before the opening of the sales window.
  • the selling device requests the electronic service order of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list, so that the selling device passes the camera Combined with weight sensor for more accurate user identification
  • FIG. 3 is a schematic structural diagram of an automatic vending system according to a third embodiment of the present invention.
  • FIG. 4 is a schematic structural diagram of an automatic vending system according to a fourth embodiment of the present invention.
  • FIG. 1 is a schematic diagram of an implementation process of a self-service selling method according to a first embodiment of the present invention.
  • the self-sale method shown in FIG. 1 mainly includes the following steps:
  • the client is built in the mobile terminal, and the client includes an APP or a browser.
  • the client is an APP
  • the APP can be connected to the cloud service platform, and the user forwards the operation instruction to the cloud service platform by operating a function virtual key on the APP to implement control of the selling device.
  • the client is a browser
  • the user controls the selling device by opening a website associated with the cloud service platform on the browser.
  • the vending device may include a display screen and display a QR code for logging in/downloading the app and/or logging into the website on the display screen to facilitate the user to log in to the app or website.
  • the cloud service platform is a server that controls the selling device and stores basic information and user information of the selling device, for example, basic information such as a physical address, a number, a location area of the selling device, and a user's identification code. And the user's name, age, gender, etc.
  • the cloud server authenticates the user. If the authentication is successful, step S102 is performed. If the authentication fails, the user ends the purchase, and the user cannot purchase the product.
  • the cloud server controls the selling device to enable the authentication mode to obtain the information to be authenticated of the user, and the information to be authenticated is related to the type of the authentication, for example, the authentication type is For face authentication, the information to be authenticated is a face image.
  • the selling device opens the sales window.
  • the selling device detects that the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, and the goods in the captured image are identified, and according to the pre-stored and recognized The weight information corresponding to the product, determining the weight of the product in the image, and comparing the weight measured by the weight sensor with the determined weight in the image product, if the same, the weight measured by the weight sensor and the weight The weight of the item before the window is opened to determine the item purchased by the user this time.
  • the sale device is internally placed for sale.
  • the user can pick up the goods placed in the selling device, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production address.
  • the goods information is selected, the user can select the goods according to the information on the package of the goods, and optimize the shopping experience.
  • the camera can be one or more 360-degree panoramic cameras, or multiple common cameras.
  • the camera does not limit the type and number of cameras under the condition that all the items in the selling device can be photographed, and the camera can be mounted at each position of the selling device.
  • the pre-stored weight information corresponding to the identified item is the number of items identified in the image and the weight of the pre-stored individual item, so that the weight of the item in the image can be determined.
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list.
  • the request includes: the type and quantity of the goods.
  • the cloud service platform acquires the type and quantity of the goods in the request for the settlement, and settles according to the price of the individual goods.
  • the classification of the goods is to treat the identical goods as the same type of goods.
  • the cloud service platform when the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated, and when the user authentication succeeds, the selling device opens the sales window, when the selling device detects When the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, and the selling device identifies the goods in the captured image, and determines according to the pre-stored weight information corresponding to the identified product.
  • the weight of the item in the image is greater than the weight measured by the weight sensor and the determined weight in the image item.
  • the selling device requests an electronic shopping list of the purchased goods from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list, so that the selling device passes the camera and
  • the combination of weight sensors can more accurately identify the user's purchase.
  • the sales window is opened, the user can pick up the goods, so that the goods information printed on the package can be clearly and completely seen, the user can select the desired goods according to the goods information, and then the user completes the payment after completing the selection. , enhances the convenience of shopping and enhances the shopping experience.
  • FIG. 2 is a schematic flowchart of a self-sale method according to a second embodiment of the present invention, which can be applied to a self-service selling device.
  • the self-sale method shown in FIG. 2 mainly includes the following steps:
  • the mobile terminal sends a membership authentication request for the user to the cloud service platform according to the member authentication command sent by the user through the client, so that the cloud service platform performs member authentication on the user.
  • the client is built in the mobile terminal, and the client includes an APP or a browser.
  • the client is an APP
  • the APP is connected to the cloud service platform, and the user forwards the operation instruction to the cloud service platform by operating a function virtual key on the APP to implement control of the selling device.
  • the client is a browser
  • the user controls the selling device by opening a website associated with the cloud service platform on the browser. If the user does not register a member, the user registers with the member through the APP and the website.
  • the method of membership authentication is not limited.
  • the member authentication method may be a member name and password authentication method, a short message verification code authentication method, or a two-dimensional code authentication method.
  • the member authentication request includes the member's member authentication information, such as the member name and password, the short message verification code, and the two-dimensional code information, and the cloud service platform compares the pre-stored standard information with the standby member.
  • the authentication information determines whether the user is a member.
  • the mobile terminal uploads the user's face photo, fingerprint information and the like to the cloud service platform, and the cloud service platform uses the uploaded information as standard information.
  • the purchase authentication method is different from the member authentication method, and the purchase authentication method is used to trigger the sale window to be opened.
  • the purchase authentication method is a face authentication method, a fingerprint authentication method, a two-dimensional code authentication method, a password authentication method, and a short-range wireless communication technology (NFC, Near). Field Communication)
  • NFC Near-range wireless communication technology
  • the purchase authentication interface is an interface for the user to select an authentication method.
  • the name of the above-mentioned authentication methods is displayed on the purchase authentication interface, and the user is prompted to select a purchase authentication mode in the purchase authentication interface by means of voice, text or prompt tone.
  • the mobile terminal receives the determining instruction of the user, determines the purchase authentication mode selected by the user, and requests the cloud service platform to authenticate the user according to the selected purchase authentication mode.
  • the request may include basic information of the vending device, such as basic information such as the physical address, number, location area of the vending device, and the purchase authentication method selected by the user. If the request is successful, step S204 is performed.
  • the cloud service platform receives the user by moving
  • the terminal sends a purchase instruction to the client, the user is authenticated including:
  • the cloud service platform controls the selling device to open the authentication mode according to the selected purchase authentication mode, and obtains the user's pending authentication information from the selling device and forwards the information to the cloud service platform, and the cloud service platform passes the comparison
  • the information to be authenticated and the pre-stored standard information determine the authentication result of the user.
  • the selling device acquires the face image of the user and forwards the image to the cloud service platform; if the selected purchase authentication method is the fingerprint authentication method, the sale is performed. The device acquires the fingerprint feature of the user and forwards the fingerprint feature to the cloud service platform; if the selected purchase authentication mode is the password authentication mode, the selling device receives the password entered by the user and forwards the password to the cloud service platform, or An electronic code lock is installed on the vending device, and the vending device obtains the password entered by the user in the electronic code lock and forwards the password to the cloud service platform.
  • the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated before the user is authenticated.
  • the selling device After the selling device successfully completes the NFC connection with the mobile terminal, the selling device acquires the NFC payment information from the mobile terminal and forwards the information to the cloud service platform through the built-in NFC module, wherein the NFC payment information includes: an NFC payment type and The user's payment account;
  • the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated by:
  • the cloud service platform determines that the user authentication is successful
  • the cloud service platform searches for the balance in the member account corresponding to the user, and determines that the user authentication is successful when the balance is greater than or equal to the preset reference value.
  • the cloud service platform forwards the NFC payment information to the payment platform according to the NFC payment type in the NFC payment information, where the NFC payment type corresponds to the payment platform, for example, the NFC payment type is a payment type differentiated by a mobile phone brand. If the NFC payment type used by the user is the NFC payment of the brand A, the cloud service platform forwards the NFC payment information to the payment platform corresponding to the brand A.
  • the cloud service platform sends the insufficient information to the selling device; the selling device receives the insufficient balance information and prompts the user to recharge.
  • the cloud service platform when the balance is less than the preset reference value, sends the insufficient balance information to the mobile terminal; the mobile terminal receives the insufficient balance information, and prompts the user to recharge through the client.
  • the method of prompting the user to recharge is not limited, and the amount of the user's recharge may be voiced, and the minimum amount of the user's required recharge may also be displayed. Compared with the selling device prompting the user to recharge, the user is prompted to recharge the user to ensure the security of the user.
  • the selling device detects that the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, and the goods in the captured image are identified, and according to the pre-stored and recognized
  • the weight information corresponding to the product determining the weight of the product in the image, and comparing the weight measured by the weight sensor with the determined weight in the image product, if the same, the weight measured by the weight sensor and the weight
  • the weight of the item before the window is opened to determine the item purchased by the user this time.
  • the sale device is internally placed for sale.
  • the user can pick up the goods placed in the selling device, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production address.
  • the goods information is selected, the user can select the goods according to the information on the package of the goods, and optimize the shopping experience.
  • the camera can be one or more 360-degree panoramic cameras, or multiple common cameras.
  • the camera does not limit the type and number of cameras under the condition that all the items in the selling device can be photographed, and the camera can be mounted at each position of the selling device.
  • the pre-stored weight information corresponding to the identified item is the number of items identified in the image and the weight of the pre-stored individual item, so that the weight of the item in the image can be determined.
  • the selling device comprises a plurality of shelves, each of which is provided with a weight sensor, and the surface of each shelf is provided with a plurality of grooves for placing goods, wherein the same shelf is placed with the same goods.
  • the number of the weight sensors is not limited, and one weight sensor may be provided for each shelf, or a plurality of weight sensors may be disposed for each shelf, as long as the function of measuring the weight of the product in the embodiment of the present invention can be realized.
  • Figure 5 is a schematic illustration of a vending apparatus.
  • the vending apparatus 100 includes two shelves 10 and 11 for placing goods, wherein a rectangle in the shelf 10 indicates a groove, and a circle inside the shelf 11 indicates a groove. Shelf 10 and shelf 11 may be hollow for placing one or more weight sensors, respectively.
  • FIG. 5 is only an example, and the position and direction of the shelf placed in the selling device are not limited, and the depth and shape of the groove are not limited.
  • the selling device includes a plurality of shelves, each of which is provided with a weight sensor, and each shelf has a plurality of grooves for placing goods on the surface thereof, wherein the same shelf is placed with the same goods, Measuring, by the weight sensor, the weight of the current item, and identifying the item in the captured image, and determining the weight of the item in the image according to the pre-stored weight information corresponding to the identified item, and comparing the weight The weight measured by the sensor is the same as the weight in the determined image product. If the weight is the same, the weight measured by the weight sensor and the weight of the product before the opening of the sales window are determined to determine the user.
  • Purchased goods specifically:
  • the selling device obtains identification information of each shelf, and obtains, according to the identification information, the weight of each shelf item before the opening of the sales window, and the weight of a single item on each shelf;
  • an abnormal prompt is sent to the cloud service platform, so that the operator is prompted to have an abnormality.
  • the identification information can be an identifier or a code for distinguishing between different shelves.
  • the above process can also be used to determine the goods purchased by the user, but the accuracy is slightly lower than placing the same goods on each shelf.
  • the sales device can determine the type and quantity of the goods taken by the user and the shelf on the shelf by identifying the package of the goods taken by the user in the video file and the package of the goods placed on the shelf. The type and quantity of the goods on it.
  • the cloud service platform may also forward the abnormality prompt to the selling device, so that the selling device issues a voice alarm. Whether the cloud service platform forwards the abnormal prompt to the selling device may depend on the quantity of the damaged goods. If the quantity of the damaged goods exceeds the preset quantity, the cloud service platform performs an operation of forwarding the abnormal prompt to the selling device.
  • Recording the user's purchase process through the camera can effectively prevent the malicious damage and improper purchase behavior of the suspicious personnel on the selling device, and also facilitate the operation personnel to handle the dispute.
  • the operator may be a provider of the selling device or a manufacturer of the selling device.
  • the user when the sales window is opened, the user is prompted to return the position of the goods in the same position as the front item. In this way, the user is prevented from returning the goods according to the position before the opening of the sales window after viewing the goods, resulting in different goods in the divided areas, and the settlement is inaccurate.
  • the selling device prompts the user to pick up the product and view the product information by displaying a text prompt or playing a voice.
  • the selling device prompts the user to take the goods and close the selling window by displaying a text prompt or playing a voice.
  • the selling device displays the prompted text to the user through the display screen, or plays the prompted voice to the user through the voice playing device.
  • the selling device requests an electronic shopping list of the purchased product from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list.
  • the electronic shopping list includes: shopping information such as the name of the goods, the quantity, the unit price of the goods, and the total amount.
  • the mobile terminal displays the shopping information on the electronic shopping list through the display screen.
  • the mobile terminal sends a message of completing the payment to the cloud service platform, where the cloud service platform saves the electronic shopping list of the goods purchased by the user.
  • the cloud service platform when the cloud service platform receives the purchase instruction sent by the user through the client of the mobile terminal, the user is authenticated, and when the user authentication succeeds, the selling device opens the sales window, when the selling device detects When the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, the goods in the captured image are identified, and the image is determined according to the pre-stored weight information corresponding to the identified product.
  • the weight of the goods, and the weight measured by the weight sensor, and the determined weight in the image product are the same, if the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window, Determining the goods purchased by the user this time, the selling device requests an electronic shopping list of the purchased goods from the cloud service platform, and prompts the user to complete the payment according to the electronic shopping list, so that the selling device passes the camera and the weight sensor Combined, it can more accurately identify the goods purchased by the user; When the sales window is opened, the user can pick up the goods, so that the goods information printed on the package can be clearly and completely seen, and the user can select the desired goods according to the goods information, and then complete the payment after the user completes the selection, thereby enhancing the shopping. Convenience while improving the shopping experience.
  • FIG. 3 is a schematic structural diagram of a self-service selling system according to a third embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
  • the self-sales system illustrated in FIG. 3 mainly includes: the selling device 301 and the cloud service platform 302.
  • the devices are as follows:
  • the cloud service platform 302 is configured to authenticate the user when receiving a purchase instruction sent by the user through the client of the mobile terminal;
  • the vending device 301 performs the following steps:
  • the electronic shopping list of the purchased product is requested from the cloud service platform 302, and the user is prompted to complete the payment according to the electronic shopping list.
  • the client is built in the mobile terminal, and the client includes an APP or a browser.
  • the client When the client is an APP, the APP can be connected to the cloud service platform 302.
  • the user forwards the operation instruction to the cloud service platform 302 by operating a function virtual key on the APP to control the selling device 301.
  • the client When the client is a browser, the user controls the vending device 301 by opening a website associated with the cloud service platform 302 on the browser.
  • the vending device 301 can include a display screen and display a two-dimensional code for logging in/downloading the APP and/or logging into the website on the display screen, thereby facilitating the user to log in to the APP or website.
  • the cloud service platform 302 is a server that controls the vending device 301 and stores basic information and user information of the vending device 301, for example, basic information such as a physical address, a number, and a location area of the vending device 301, and a user.
  • basic information such as a physical address, a number, and a location area of the vending device 301
  • a user for example, basic information such as a physical address, a number, and a location area of the vending device 301, and a user.
  • the vending device 301 is internally housed for sale.
  • the sales window is opened, the user can pick up the goods placed in the selling device 301, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production.
  • the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production.
  • the user can select the goods according to the information on the package of the goods, optimizing the shopping experience.
  • the camera can be one or more 360-degree panoramic cameras, or multiple common cameras.
  • the camera does not limit the type and number of cameras, and the camera can be mounted at each position of the vending device 301 under the condition that all the items in the vending device can be photographed.
  • the cloud service platform 302 when receiving the purchase instruction sent by the user through the client of the mobile terminal, the cloud service platform 302 authenticates the user, and after the user authentication succeeds, the sales device 301 opens a sales window and detects the sale.
  • the window is closed, the image of the current item is photographed by the camera, and the weight of the current item is measured by the weight sensor, the item in the captured image is identified, and the item in the image is determined according to the pre-stored weight information corresponding to the identified item.
  • the weight, and the weight measured by the weight sensor, and the determined weight in the image product are the same, if the same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window to determine the weight
  • the user purchases the goods for this time, requests the cloud service platform 302 to purchase the electronic shopping list of the goods, and prompts the user to complete the payment according to the electronic shopping list, so that the selling device can be combined by combining the camera and the weight sensor.
  • FIG. 4 is a schematic structural diagram of an automatic vending system according to a fourth embodiment of the present invention. For convenience of description, only parts related to the embodiment of the present invention are shown.
  • the vending system illustrated in FIG. 4 mainly includes: a selling device 401, a mobile terminal 402, and a cloud service platform 403. The above devices are described in detail as follows:
  • the mobile terminal 402 is configured to send a membership authentication request for the user to the cloud service platform 403 according to the member authentication command sent by the user through the client, so that the cloud service platform 403 performs member authentication on the user.
  • the client is built into the mobile terminal 402, and the client includes an APP or a browser.
  • the client is an APP
  • the APP is connected to the cloud service platform 403.
  • the user forwards the operation instruction to the cloud service platform 403 by operating a function virtual key on the APP to control the selling device 401.
  • the client is a browser
  • the user controls the vending device 401 by opening a website associated with the cloud service platform 403 on the browser. If the user does not register a member, the user registers with the member through the APP and the website.
  • the method of membership authentication is not limited.
  • the member authentication method may be a member name and password authentication method, a short message verification code authentication method, or a two-dimensional code authentication method.
  • the member authentication request includes the member's membership authentication information, such as the member name and password, the short message verification code, and the two-dimensional code information, and the cloud service platform 403 compares the pre-stored standard information with the Member authentication information to determine whether the user is a member.
  • the mobile terminal 402 uploads the user's face photo, fingerprint information and the like to the cloud service platform 403, and the cloud service platform 403 uses the uploaded information as standard information.
  • the mobile terminal 402 is further configured to: when receiving the member authentication success message of the user by the cloud service platform 403, display a purchase authentication interface, and prompt the user to select a purchase authentication mode in the purchase authentication interface.
  • the purchase authentication method is different from the member authentication method, and the purchase authentication method is used to trigger the sale window to be opened.
  • the purchase authentication method is a face authentication method, a fingerprint authentication method, a two-dimensional code authentication method, a password authentication method, and a short-range wireless communication technology (NFC, Near). Field Communication)
  • NFC Near-range wireless communication technology
  • the purchase authentication interface is an interface for the user to select an authentication method.
  • the name of the above-mentioned authentication methods is displayed on the purchase authentication interface, and the user is prompted to select a purchase authentication mode in the purchase authentication interface by means of voice, text or prompt tone.
  • the two-dimensional code authentication method in the embodiment of the present invention may be that the mobile terminal 402 scans the two-dimensional code displayed on the selling device 401, or the selling device 401 scans the two-dimensional code displayed on the mobile terminal 402.
  • the mobile terminal 402 is further configured to receive the determining instruction of the user, determine the purchase authentication mode selected by the user, and request the cloud service platform 403 to authenticate the user according to the selected purchase authentication mode.
  • the request may include basic information of the vending device 401, for example, basic information such as a physical address, a number, a location area of the vending device 401, and the purchase authentication method selected by the user.
  • the cloud service platform 403 is configured to authenticate the user when receiving a purchase instruction sent by the user through the client of the mobile terminal 402.
  • the purchase instruction is used to trigger the cloud service platform 403 to authenticate the user.
  • the cloud service platform 403 performs authentication according to a purchase authentication method selected by the user.
  • the cloud service platform 403 is further configured to perform the following steps:
  • the authentication result of the user is determined by comparing the information to be authenticated with the pre-stored standard information.
  • the selling device 401 is configured to perform the following steps:
  • the selling device 401 is further configured to: after the NFC connection is successfully completed with the mobile terminal 402, the selling device 401 passes the built-in NFC.
  • the module obtains NFC payment information from the mobile terminal 402 and forwards the information to the cloud service platform 403, where the NFC payment information includes: an NFC payment type and a payment account of the user;
  • the cloud service platform 403 is further configured to perform the following steps:
  • the balance in the member account corresponding to the user is searched, and when the balance is greater than or equal to the preset reference value, the user authentication is determined to be successful.
  • the cloud service platform 403 forwards the NFC payment information to the payment platform according to the NFC payment type in the NFC payment information, where the NFC payment type corresponds to the payment platform, for example, the NFC payment type is a payment type differentiated by the mobile phone brand. If the NFC payment type used by the user is the NFC payment of the brand A, the cloud service platform 403 forwards the NFC payment information to the payment platform corresponding to the brand A.
  • the cloud service platform 403 is further configured to: when the balance is less than the preset reference value, send the insufficient balance information to the selling device 401; the selling device 401 is further configured to receive the insufficient balance information, and prompt the User recharge.
  • the cloud service platform 403 is further configured to send, to the mobile terminal 402, insufficient balance information when the balance is less than the preset reference value; the mobile terminal 402 is further configured to receive the insufficient balance information, and pass the The client prompts the user to recharge.
  • the selling device 401 is further configured to: when the user is successfully authenticated, open a sales window; when detecting that the sales window is closed, the image of the current product is captured by the camera, and the weight of the current product is measured by the weight sensor, and the captured image is recognized The goods in the image, and based on the pre-stored weight information corresponding to the identified goods, determine the weight of the goods in the image, and compare the weight measured by the weight sensor with the determined weight in the image product, if The same, the weight measured by the weight sensor and the weight of the goods before the opening of the sales window are determined to determine the goods purchased by the user this time.
  • the vending device 401 is internally housed for sale.
  • the user can pick up the goods placed in the selling device 401, so that the user can see the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production.
  • the goods information printed on the goods package in detail and complete, such as production date, nutritional formula, heat, manufacturer, production.
  • the user can select the goods according to the information on the package of the goods, optimizing the shopping experience.
  • the identification information can be an identifier or a code for distinguishing between different shelves.
  • the above process can also be used to determine the goods purchased by the user, but the accuracy is slightly lower than placing the same goods on each shelf.
  • the cloud service platform 403 may also forward the abnormality prompt to the selling device 401 to cause the selling device 401 to issue a voice alarm. Whether the cloud service platform 403 forwards the abnormality prompt to the selling device 401 may depend on the quantity of the damaged goods. If the quantity of the damaged goods exceeds the preset quantity, the cloud service platform 403 performs the abnormality prompt to be forwarded to the selling device. 401 operation.
  • Recording the user's purchase process through the camera can effectively prevent malicious personnel from maliciously destroying and improperly buying the selling device 401, and also facilitating the handling of disputes by the operator.
  • the operator may belong to the provider of the vending device 401 or may be the manufacturer of the vending device 401.
  • the selling device 401 is further configured to prompt the user to return the goods at the same position as the front goods when the sales window is opened. In this way, the user is prevented from returning the goods according to the position before the opening of the sales window after viewing the goods, resulting in different goods in the divided areas, and the settlement is inaccurate.
  • the selling device 401 is further configured to prompt the user to pick up the goods and view the goods information by displaying a text prompt or playing a voice after the selling window is opened.
  • the selling device 401 is further configured to prompt the user to take the goods and close the selling window by displaying a text prompt or playing a voice after the selling window is opened.
  • the vending device 401 displays the prompted text to the user through the display screen, or plays the prompted voice to the user through the voice playback device.
  • the selling device 401 is further configured to request an electronic shopping list of the purchased product from the cloud service platform 403, and prompt the user to complete the payment according to the electronic shopping list.
  • the request includes: the type and quantity of the goods.
  • the cloud service platform 403 obtains the type and quantity of the goods in the request for the settlement, and performs settlement according to the price of the individual goods.
  • the electronic shopping list includes: shopping information such as the name of the goods, the quantity, the unit price of the goods, and the total amount.
  • the mobile terminal 402 displays the shopping information on the electronic shopping list through the display screen.
  • the mobile terminal 402 is further configured to send a message for completing the payment to the cloud service platform 403 after the user completes the payment, and the cloud service platform 403 saves the electronic shopping list of the goods purchased by the user.
  • the cloud service platform 403 when the cloud service platform 403 receives the purchase instruction sent by the user through the client of the mobile terminal 402, the user is authenticated. After the user is successfully authenticated, the selling device 401 opens the sales window when the sale is performed. When the device 401 detects that the sales window is closed, the image of the current item is captured by the camera, and the weight of the current item is measured by the weight sensor. The selling device 401 identifies the item in the captured image and corresponds to the recognized item according to the pre-stored item.
  • Weight information determining the weight of the product in the image, and comparing the weight measured by the weight sensor with the determined weight in the image product, if the same, comparing the weight measured by the weight sensor with the sales window
  • the weight of the goods before the opening is determined to determine the goods purchased by the user
  • the selling device 401 requests the cloud service platform 403 for the electronic shopping list of the purchased goods, and prompts the user to complete the payment according to the electronic shopping list.
  • Such a selling device can be more accurate by combining a camera and a weight sensor.
  • the goods purchased by the user at the same time, when the sales window is opened, the user can pick up the goods, so that the goods information printed on the package can be clearly and completely seen, and the user can select the desired product according to the product information, and then the user selects the finished product.
  • the payment is then completed, which enhances the convenience of shopping and improves the shopping experience.
  • the modules described as separate components may or may not be physically separated.
  • the components displayed as modules may or may not be physical modules, that is, may be located in one place, or may be distributed to multiple network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
  • each functional module in each embodiment of the present invention may be integrated into one processing module, or each module may exist physically separately, or two or more modules may be integrated into one module.
  • the above integrated modules can be implemented in the form of hardware or in the form of software functional modules.
  • the integrated modules if implemented in the form of software functional modules and sold or used as separate products, may be stored in a computer readable storage medium.
  • the technical solution of the present invention which is essential or contributes to the prior art, or all or part of the technical solution, may be embodied in the form of a software product stored in a storage medium.
  • a number of instructions are included to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present invention.
  • the foregoing storage medium includes: a U disk, a mobile hard disk, a read only memory (ROM, Read-Only) Memory, random access memory (RAM), disk or optical disk, and other media that can store program code.

Abstract

本发明公开了一种自助售卖方法及系统，该方法包括：当该用户认证成功后，售卖装置开启售卖窗口，当该售卖装置检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品，向该云服务平台请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付，这样更加准确的识别用户购买的货品，增强了购物的便利性，提高了购物体验。

Description

自助售卖方法及系统 技术领域
本发明属于电子信息技术领域，尤其涉及一种 自助售卖方法及系统。
背景技术
自动售货机是20世纪70年代自日本和欧美发展起来，又被称为24小时营业的微型超市，由于自动售货机的便利性被广泛应用于地铁站、火车站和步行街等人流密集的公共场所。
现有技术中，自动售货机的购买流程是首先选定商品，然后支付货款，最后商品出货，这样的购买流程还是比较复杂的，在选定商品时候，购买者通过透明玻璃仅可以看见商品的局部包装，用户通过自动售货机上的实体按键或者虚拟按键来选定想要购买的商品，然后自动售货机提示用户投入货币完成支付。当支付成功后，商品从自动售货机的货道滑入出货口内。现有的自动售货机仅透过玻璃通过商品的包装来辨别商品，自动售货机提供的商品信息较少，容易造成商品选择错误的情况，另外，由于用户是先支付再拿到商品，如果购买错误，将无法退回，降低购物的便利性。
 技术问题
本发明提供一种自助售卖方法及系统，旨在解决现有的自动售货机购买流程复杂，提供的商品信息较少，容易造成商品选择错误的情况，并且由于是先付款再拿到商品，如果购买错误，将无法退回，降低购物的便利性的问题。
 技术解决方案
本发明提供的一种自助售卖方法，包括：
当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证；
当所述用户认证成功后，售卖装置开启售卖窗口；
当所述售卖装置检测到所述售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定所述影像中货品的重量，并比对所述重量传感器测量的重量，和确定的所述影像货品中的重量是否相同，若相同，则比对所述重量传感器测量的重量和所述售卖窗口开启前的货品的重量，以确定所述用户本次购买的货品；
所述售卖装置向所述云服务平台请求本次购买的货品的电子购物单，并提示所述用户按照所述电子购物单完成支付。
本发明提供的一种自助售卖系统，所述系统包括：云服务平台和售卖装置；
所述云服务平台，用于当接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证；
所述售卖装置，用于执行以下步骤：
当所述用户认证成功后，开启售卖窗口；
当检测到所述售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量；
识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定所述影像中货品的重量，并比对所述重量传感器测量的重量，和确定的所述影像货品中的重量是否相同，若相同，则比对所述重量传感器测量的重量和所述售卖窗口开启前的货品的重量，以确定所述用户本次购买的货品；
向所述云服务平台请求本次购买的货品的电子购物单，并提示所述用户按照所述电子购物单完成支付。
 有益效果
本发明提供的自助售卖方法及系统，当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证，当该用户认证成功后，售卖装置开启售卖窗口，当该售卖装置检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品，该售卖装置向该云服务平台请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付，这样售卖装置通过将摄像头和重量传感器相结合，可以更加准确的识别用户购买的货品；同时当开启售卖窗口时，用户可以拿起货品，从而能够清楚且完整地看见包装上印有的货品信息，用户可以依据该货品信息挑选想要的货品，然后用户挑选完成之后再完成支付，增强了购物的便利性，同时提高了购物体验。
 附图说明
为了更清楚地说明本发明实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例。
图1是本发明第一实施例提供的自动售卖方法的实现流程示意图；
图2是本发明第二实施例提供的自动售卖方法的实现流程示意图；
图3是本发明第三实施例提供的自动售卖系统的结构示意图；
图4是本发明第四实施例提供的自动售卖系统的结构示意图；
图5是本发明实施例提供的售卖装置的示意图。
 本发明的实施方式
为使得本发明的发明目的、特征、优点能够更加的明显和易懂，下面将结合本发明实施例中的附图，对本发明实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例仅仅是本发明一部分实施例，而非全部实施例。基于本发明中的实施例，本领域技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本发明保护的范围。
请参阅图1，图1为本发明第一实施例提供自助售卖方法的实现流程示意图，图1所示的自助售卖方法，主要包括以下步骤：
S101、当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证。
该客户端内置于该移动终端，该客户端包括APP或浏览器。当该客户端为APP时，该APP可以与该云服务平台连接，用户通过操作该APP上的功能虚拟键，将该操作指令转发给该云服务平台，以实现控制该售卖装置。当该客户端为浏览器时，用户通过在浏览器上打开与该云服务平台关联的网站，以实现控制售卖装置。售卖装置可以包含有显示屏，并在显示屏上显示用于登录/下载APP和/或登录网站的二维码，这样方便用户登录APP或网站。
该云服务平台是控制售卖装置，并存储有与售卖装置的基本信息和用户信息的服务器，例如，售卖装置的物理地址、编号、摆放的位置区域等基本信息，以及，用户的身份识别码和用户的姓名、年龄、性别等信息。该云服务器对该用户进行认证，若认证成功，则执行步骤S102；若认证失败，则结束购买，用户将无法购买货品。若认证的类型为预先从用户获取待认证信息的方式，则该云服务器控制售卖装置开启认证模式，以获取该用户的待认证信息，该待认证信息与该认证的类型有关，如认证类型为人脸认证，则该待认证信息为人脸图像。
S102、当该用户认证成功后，售卖装置开启售卖窗口。
S103、当该售卖装置检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品。
该售卖装置内部摆放待售卖的货品。当开启售卖窗口后，该用户可以拿起售卖装置内放置的货品，这样用户可以详细且完整的看到货品包装上印有的货品信息，如生产日期、营养配方、热量、生产厂家、生产地址等货品信息，用户可以按照货品包装上的信息挑选货品，优化了购物体验。
该摄像头可以为一个或多个360度全景摄像头，也可以为多个普通摄像头。该摄像头在可以拍摄到该售卖装置内所有的货品的条件下，不限定摄像头的种类以及数量，并且可以将该摄像头安装于该售卖装置的各个位置。
预存的与识别出的货品对应的重量信息为该影像中识别出的货品的个数以及预存的单个货品的重量，这样就可以确定该影像中货品的重量。
S104、该售卖装置向该云服务平台请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付。
该请求包括：货品的种类和数量。在实际应用中，该云服务平台获取该结算的请求中的货品的种类和数量，并根据单个货品的价格进行结算。
该电子购物单包括：货品名称、数量、货品单价、总金额等购物信息。移动终端通过显示屏显示电子购物单上的购物信息。
需要说明的是，本发明实施例中货品的种类的划分是将完全相同的货品作为同一类货品。
本发明实施例中，当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证，当该用户认证成功后，售卖装置开启售卖窗口，当该售卖装置检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，该售卖装置识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品，该售卖装置向该云服务平台请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付，这样售卖装置通过将摄像头和重量传感器相结合，可以更加准确的识别用户购买的货品；同时当开启售卖窗口时，用户可以拿起货品，从而能够清楚且完整地看见包装上印有的货品信息，用户可以依据该货品信息挑选想要的货品，然后用户挑选完成之后再完成支付，增强了购物的便利性，同时提高了购物体验。
请参阅图2，图2为本发明第二实施例提供的自助售卖方法的实现流程示意图，可应用于自助售卖装置，图2所示的自助售卖方法，主要包括以下步骤：
S201、该移动终端依照该用户通过客户端发送的会员认证指令，向该云服务平台发送对该用户的会员认证请求，以使该云服务平台对该用户进行会员认证。
该客户端内置于该移动终端，该客户端包括APP或浏览器。当该客户端为APP时，该APP与该云服务平台连接，用户通过操作该APP上的功能虚拟键，将该操作指令转发给该云服务平台，以实现控制该售卖装置。当该客户端为浏览器时，用户通过在浏览器上打开与该云服务平台关联的网站，以实现控制售卖装置。如果用户未注册会员，用户通过该APP和该网站注册会员。
对会员认证的方式不做限定，该会员认证方式可以为会员名称和密码认证方式，也可以为短信验证码认证方式，还可以为二维码认证方式。在会员认证过程中，该会员认证请求中包括该用户的待会员认证信息，如会员名称和密码、短信验证码、二维码信息，该云服务平台通过比对预存的标准信息和该待会员认证信息，确定该用户是否为会员。当该用户注册会员时，移动终端将用户的人脸照片、指纹信息等信息上传至该云服务平台，云服务平台将上传的信息作为标准信息。
S202、当该移动终端接收该云服务平台对该用户的会员认证成功消息时，显示购买认证界面，并提示该用户在该购买认证界面中选取购买认证方式。
该购买认证方式与会员认证方式不同，该购买认证方式是用于触发售卖窗口开启。该购买认证方式为人脸认证方式、指纹认证方式、二维码认证方式、密码认证方式以及近距离无线通讯技术（NFC，Near Field Communication）认证方式中的一种或者多种组合。该购买认证界面为用户选取购买认证方式的界面。该购买认证界面上显示上述几种认证方式的名称，通过语音、文字或者提示音的方式，提示用户在该购买认证界面中选取购买认证方式。
需要说明的是，本发明实施例中的二维码认证方式可以是移动终端扫描售卖装置上显示的二维码，也可以是售卖装置扫描移动终端上显示的二维码。
S203、该移动终端接收该用户的确定指令，确定该用户选定的该购买认证方式，并请求该云服务平台对该用户按照选定的该购买认证方式进行认证。
该请求可以包括该售卖装置的基本信息，例如，售卖装置的物理地址、编号、摆放的位置区域等基本信息，以及该用户选定的该购买认证方式。若请求成功，则执行步骤S204。
S204、当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证。
该购买指令用于触发云服务平台对该用户的认证过程。该云服务平台是依照用户选定的购买认证方式进行认证。若认证成功，则执行步骤S205；若认证失败，则结束购买，用户将无法购买货品。
进一步地，若该请求成功且选定的该购买认证方式中包括该人脸认证方式、该指纹认证方式、该二维码认证方式或该密码认证方式，则当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证包括：
该云服务平台控制该售卖装置按照选定的该购买认证方式开启认证模式，并从该售卖装置获取该用户的待认证信息并转发给该云服务平台，以及，该云服务平台通过比对该待认证信息与预存的标准信息，确定该用户的认证结果。
进一步地，若选定的该购买认证方式为人脸认证方式，则该售卖装置获取该用户的人脸图像并转发给该云服务平台；若选定的该购买认证方式为指纹认证方式，则售卖装置获取该用户的指纹特征并转发给该云服务平台；若选定的该购买认证方式为该密码认证方式，则该售卖装置接收该用户键入的密码并转发给该云服务平台，或，预先在该售卖装置上安装电子密码锁，该售卖装置获取该用户输入在该电子密码锁内的密码并将转发给该云服务平台。
进一步地，若该请求成功且选定的该购买认证方式中包括该NFC认证方式，则该当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证之前具体为:
当该售卖装置与该移动终端成功完成NFC连接后，该售卖装置通过内置NFC模块，从该移动终端中获取NFC支付信息并转发给该云服务平台，其中该NFC支付信息包括：NFC支付种类和该用户的支付账号；
则该当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证具体为：
该云服务平台接收该售卖装置发送的该NFC支付信息并转发给支付平台，以向该支付平台请求查询该用户是否为许可支付用户；
若是，则该云服务平台判定该用户认证成功；
若不是，则该云服务平台查找该用户对应的会员账户中的余额，并当该余额大于或等于预置基准数值时，判定该用户认证成功。
该云服务平台依据该NFC支付信息中的NFC支付种类，将该NFC支付信息转发给支付平台，其中NFC支付种类与该支付平台相对应，例如，NFC支付种类是以手机品牌区分的支付种类，若该用户所使用的NFC支付种类为品牌A的NFC支付，则该云服务平台将该NFC支付信息转发给该品牌A对应的支付平台。
进一步地，当该余额小于该预置基准数值时，该云服务平台向该售卖装置发送余额不足的信息；该售卖装置接收该余额不足的信息，并提示该用户充值。
可选地，当该余额小于该预置基准数值时，该云服务平台向该移动终端发送余额不足的信息；该移动终端接收该余额不足的信息，并通过该客户端提示该用户充值。
提示该用户充值的方式不做限定，可以语音提示该用户充值的金额，也可以显示用户所需充值的最低金额。相较于售卖装置提示用户充值，通过客户端提示用户充值可以保证用户使用的安全性。
S205、当所述用户认证成功后，售卖装置开启售卖窗口。
S206、当该售卖装置检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品。
该售卖装置内部摆放待售卖的货品。当开启售卖窗口后，该用户可以拿起售卖装置内放置的货品，这样用户可以详细且完整的看到货品包装上印有的货品信息，如生产日期、营养配方、热量、生产厂家、生产地址等货品信息，用户可以按照货品包装上的信息挑选货品，优化了购物体验。
该摄像头可以为一个或多个360度全景摄像头，也可以为多个普通摄像头。该摄像头在可以拍摄到该售卖装置内所有的货品的条件下，不限定摄像头的种类以及数量，并且可以将该摄像头安装于该售卖装置的各个位置。
预存的与识别出的货品对应的重量信息为该影像中识别出的货品的个数以及预存的单个货品的重量，这样就可以确定该影像中货品的重量。
该售卖装置中包括多个货架，每一货架内均设有重量传感器，每一货架的表面设有多个用于放置货品的凹槽，其中同一货架摆放相同的货品。重量传感器的个数不做限定，可以是每一货架设置一个重量传感器，也可以是每一货架设置多个重量传感器，只要能够实现本发明实施例中测量货品重量的功能即可。如图5所示，图5为一个售卖装置的示意图。售卖装置100中包括两个放置货品的货架10和11，其中货架10内长方形表示凹槽，货架11内圆形表示凹槽。货架10和货架11可以为空心，用于分别放置一个或者多个重量传感器。图5仅为一个示例，货架的放置于售卖装置中位置以及方向不做限定，凹槽的深度和形状也不做限定。
进一步地，所述售卖装置中包括多个货架，每一货架内均设有重量传感器，每一货架的表面设有多个用于放置货品的凹槽，其中同一货架摆放相同的货品，则所述通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定所述影像中货品的重量，并比对所述重量传感器测量的重量，和确定的所述影像货品中的重量是否相同，若相同，则比对所述重量传感器测量的重量和所述售卖窗口开启前的货品的重量，以确定所述用户本次购买的货品，具体为：
该售卖装置获取每一货架的标识信息，并依据该标识信息获取该售卖窗口开启前的每一货架上货品的重量，以及每一货架上单个货品的重量；
对该影像中每一货架上的货品的数量进行统计，以及依据统计的数量和每一货架上单个货品的重量，确定该影像中货品的重量；
通过所述重量传感器测量每一货架内货品的重量；
比对该重量传感器测量的重量与确定的该影像中货品的重量；
若相同，则确定该重量传感器测量的重量准确，并通过比对测量的每一货架内货品的重量，和该售卖窗口开启前的每一货架上货品的重量，以及依据每一货架内单个货品的重量，确定该用户本次购买的货品；
若不相同，则获取该摄像头拍摄的该用户的购买过程的影像，并从该购买过程的影像中判断该用户是否有损坏货品的行为；
若是，则向该云服务平台发出异常提示，以使提示运营人员发生异常。
该标识信息可以是标识符或者编码，用于区分不同的货架。
如果是每一货架上的放置不同种类的货品，那么也可以上述过程确定该用户本次购买的货品，但是与每一货架上放置相同的货品相比，准确率要略低。
售卖装置在拍摄完用户的购买过程之后，可以通过识别视频文件中用户拿走的货品的包装以及摆放在货架上的货品的包装，确定用户拿走的货品的种类和数量，以及摆在货架上的货品的种类和数量。
在实际应用中，该云服务平台也可以将该异常提示转发给该售卖装置，以使该售卖装置发出语音警报。该云服务平台是否将异常提示转发给售卖装置可以取决于货品损坏的数量而定，若货品损坏的数量超过预置数量，则该云服务平台执行将该异常提示转发给该售卖装置的操作。
通过摄像头记录用户的购买过程可以有效的防止可疑人员对售卖装置的恶意破坏和不正当购买行为，同时也方便运营人员处理纠纷。该运营人员可以属于售卖装置的提供商，也可以是售卖装置的生产商。
进一步地，当该售卖窗口开启后，提示用户放回货品的位置与拿起前货品的摆放位置相同。这样避免用户在查看货品后，没有按照售卖窗口开启前的摆放位置放回货品，导致划分的区域出现不同的货品，结算不准确的情况。
进一步地，该售卖装置在该售卖窗口开启之后，通过显示文字提示或播放语音，提示该用户拿起货品并查看货品信息。
进一步地，该售卖装置在该售卖窗口开启之后，通过显示文字提示或播放语音，提示该用户拿取货品并关闭该售卖窗口。
该售卖装置通过显示屏将提示的文字显示给用户，或者通过语音播放装置将提示的语音播放给用户。
S207、该售卖装置向该云服务平台请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付。
该请求包括：货品的种类和数量。在实际应用中，该云服务平台获取该结算的请求中的货品的种类和数量，并根据单个货品的价格进行结算。
该电子购物单包括：货品名称、数量、货品单价、总金额等购物信息。移动终端通过显示屏显示电子购物单上的购物信息。
可选地，当用户完成支付后，该移动终端向该云服务平台发送完成支付的消息，该云服务平台保存该用户本次购买的货品的电子购物单。
本发明实施例中，当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证，当该用户认证成功后，售卖装置开启售卖窗口，当该售卖装置检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品，该售卖装置向该云服务平台请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付，这样售卖装置通过将摄像头和重量传感器相结合，可以更加准确的识别用户购买的货品；同时当开启售卖窗口时，用户可以拿起货品，从而能够清楚且完整地看见包装上印有的货品信息，用户可以依据该货品信息挑选想要的货品，然后用户挑选完成之后再完成支付，增强了购物的便利性，同时提高了购物体验。
请参阅图3，图3是本发明第三实施例提供的自助售卖系统的结构示意图，为了便于说明，仅示出了与本发明实施例相关的部分。图3示例的自助售卖系统，主要包括：售卖装置301和云服务平台302以上各设备详细说明如下：
该云服务平台302，用于当接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证；
该售卖装置301执行以下步骤：
当该用户认证成功后，开启售卖窗口；
当检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量；
识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品；
向该云服务平台302请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付。
该客户端内置于该移动终端，该客户端包括APP或浏览器。当该客户端为APP时，该APP可以与该云服务平台302连接，用户通过操作该APP上的功能虚拟键，将该操作指令转发给该云服务平台302，以实现控制该售卖装置301。当该客户端为浏览器时，用户通过在浏览器上打开与该云服务平台302关联的网站，以实现控制售卖装置301。售卖装置301可以包含有显示屏，并在显示屏上显示用于登录/下载APP和/或登录网站的二维码，这样方便用户登录APP或网站。
该云服务平台302是控制售卖装置301，并存储有与售卖装置301的基本信息和用户信息的服务器，例如，售卖装置301的物理地址、编号、摆放的位置区域等基本信息，以及，用户的身份识别码和用户的姓名、年龄、性别等信息。
该售卖装置301内部摆放待售卖的货品。当开启售卖窗口后，该用户可以拿起售卖装置301内放置的货品，这样用户可以详细且完整的看到货品包装上印有的货品信息，如生产日期、营养配方、热量、生产厂家、生产地址等货品信息，用户可以按照货品包装上的信息挑选货品，优化了购物体验。
该摄像头可以为一个或多个360度全景摄像头，也可以为多个普通摄像头。该摄像头在可以拍摄到该售卖装置内所有的货品的条件下，不限定摄像头的种类以及数量，并且可以将该摄像头安装于该售卖装置301的各个位置。
预存的与识别出的货品对应的重量信息为该影像中识别出的货品的个数以及预存的单个货品的重量，这样就可以确定该影像中货品的重量。
本实施例未尽之细节，请参阅前述图1所示实施例的描述，此处不再赘述。
本发明实施例中，云服务平台302当接收到用户通过移动终端的客户端发送的购买指令时，对该用户进行认证，售卖装置301当该用户认证成功后，开启售卖窗口，检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品，向该云服务平台302请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付，这样售卖装置通过将摄像头和重量传感器相结合，可以更加准确的识别用户购买的货品；同时当开启售卖窗口时，用户可以拿起货品，从而能够清楚且完整地看见包装上印有的货品信息，用户可以依据该货品信息挑选想要的货品，然后用户挑选完成之后再完成支付，增强了购物的便利性，同时提高了购物体验。
请参阅图4，图4为本发明第四实施例提供的自动售卖系统的结构示意图，为了便于说明，仅示出了与本发明实施例相关的部分。图4示例的自动售卖系统，主要包括：售卖装置401、移动终端402和云服务平台403。以上各设备详细说明如下：
该移动终端402，用于依照该用户通过该客户端发送的会员认证指令，向该云服务平台403发送对该用户的会员认证请求，以使该云服务平台403对该用户进行会员认证。
该客户端内置于该移动终端402，该客户端包括APP或浏览器。当该客户端为APP时，该APP与该云服务平台403连接，用户通过操作该APP上的功能虚拟键，将该操作指令转发给该云服务平台403，以实现控制该售卖装置401。当该客户端为浏览器时，用户通过在浏览器上打开与该云服务平台403关联的网站，以实现控制售卖装置401。如果用户未注册会员，用户通过该APP和该网站注册会员。
对会员认证的方式不做限定，该会员认证方式可以为会员名称和密码认证方式，也可以为短信验证码认证方式，还可以为二维码认证方式。在会员认证过程中，该会员认证请求中包括该用户的待会员认证信息，如会员名称和密码、短信验证码、二维码信息，该云服务平台403通过比对预存的标准信息和该待会员认证信息，确定该用户是否为会员。当该用户注册会员时，移动终端402将用户的人脸照片、指纹信息等信息上传至该云服务平台403，云服务平台403将上传的信息作为标准信息。
该移动终端402，还用于当接收该云服务平台403对该用户的会员认证成功消息时，显示购买认证界面，并提示该用户在该购买认证界面中选取购买认证方式。
该购买认证方式与会员认证方式不同，该购买认证方式是用于触发售卖窗口开启。该购买认证方式为人脸认证方式、指纹认证方式、二维码认证方式、密码认证方式以及近距离无线通讯技术（NFC，Near Field Communication）认证方式中的一种或者多种组合。该购买认证界面为用户选取购买认证方式的界面。该购买认证界面上显示上述几种认证方式的名称，通过语音、文字或者提示音的方式，提示用户在该购买认证界面中选取购买认证方式。
需要说明的是，本发明实施例中的二维码认证方式可以是移动终端402扫描售卖装置401上显示的二维码，也可以是售卖装置401扫描移动终端402上显示的二维码。
该移动终端402，还用于接收该用户的确定指令，确定该用户选定的该购买认证方式，并请求该云服务平台403对该用户按照选定的该购买认证方式进行认证。
该请求可以包括该售卖装置401的基本信息，例如，售卖装置401的物理地址、编号、摆放的位置区域等基本信息，以及该用户选定的该购买认证方式。
云服务平台403，用于当接收到用户通过移动终端402的客户端发送的购买指令时，对该用户进行认证。
该购买指令用于触发云服务平台403对该用户的认证过程。该云服务平台403是依照用户选定的购买认证方式进行认证。
进一步地，若选定的该购买认证方式中包括该人脸认证方式、该指纹认证方式、该二维码认证方式或该密码认证方式，则云服务平台403还用于执行以下步骤：
控制该售卖装置401按照选定的该购买认证方式开启认证模式，并从该售卖装置401获取该用户的待认证信息并转发给该云服务平台403；
通过比对该待认证信息与预存的标准信息，确定该用户的认证结果。
进一步地，该售卖装置401，用于执行以下步骤：
若选定的该购买认证方式为人脸认证方式，则获取该用户的人脸图像并转发给该云服务平台403；若选定的该购买认证方式为指纹认证方式，则获取该用户的指纹特征并转发给该云服务平台403；若选定的该购买认证方式为该密码认证方式，则接收该用户键入的密码并转发给该云服务平台403，或，预先在该售卖装置401上安装电子密码锁，该售卖装置401获取该用户输入在该电子密码锁内的密码并将转发给该云服务平台403。
进一步地，若该请求成功且选定的该购买认证方式中包括该NFC认证方式，则该售卖装置401，还用于当与该移动终端402成功完成NFC连接后，该售卖装置401通过内置NFC模块，从该移动终端402中获取NFC支付信息并转发给该云服务平台403，其中该NFC支付信息包括：NFC支付种类和该用户的支付账号；
该云服务平台403，还用于执行以下步骤：
接收该售卖装置401发送的该NFC支付信息并转发给支付平台，以向该支付平台请求查询该用户是否为许可支付用户；
若是，则判定该用户认证成功；
若不是，则查找该用户对应的会员账户中的余额，并当该余额大于或等于预置基准数值时，判定该用户认证成功。
该云服务平台403依据该NFC支付信息中的NFC支付种类，将该NFC支付信息转发给支付平台，其中NFC支付种类与该支付平台相对应，例如，NFC支付种类是以手机品牌区分的支付种类，若该用户所使用的NFC支付种类为品牌A的NFC支付，则该云服务平台403将该NFC支付信息转发给该品牌A对应的支付平台。
进一步地，该云服务平台403还用于当该余额小于该预置基准数值时，向该售卖装置401发送余额不足的信息；该售卖装置401还用于接收该余额不足的信息，并提示该用户充值。
可选地，该云服务平台403还用于当该余额小于该预置基准数值时，向该移动终端402发送余额不足的信息；该移动终端402还用于接收该余额不足的信息，并通过该客户端提示该用户充值。
提示该用户充值的方式不做限定，可以语音提示该用户充值的金额，也可以显示用户所需充值的最低金额。相较于售卖装置401提示用户充值，通过客户端提示用户充值可以保证用户使用的安全性。
售卖装置401，还用于当该用户认证成功后，开启售卖窗口；当检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品。
该售卖装置401内部摆放待售卖的货品。当开启售卖窗口后，该用户可以拿起售卖装置401内放置的货品，这样用户可以详细且完整的看到货品包装上印有的货品信息，如生产日期、营养配方、热量、生产厂家、生产地址等货品信息，用户可以按照货品包装上的信息挑选货品，优化了购物体验。
该摄像头可以为一个或多个360度全景摄像头，也可以为多个普通摄像头。该摄像头在可以拍摄到该售卖装置401内所有的货品的条件下，不限定摄像头的种类以及数量，并且可以将该摄像头安装于该售卖装置401的各个位置。
预存的与识别出的货品对应的重量信息为该影像中识别出的货品的个数以及预存的单个货品的重量，这样就可以确定该影像中货品的重量。
售卖装置401中包括多个货架，每一货架内均设有重量传感器，每一货架的表面设有多个用于放置货品的凹槽，其中同一货架摆放相同的货品。
进一步地，该售卖装置401还用于执行以下步骤：
获取每一货架的标识信息，并依据该标识信息获取该售卖窗口开启前的每一货架上货品的重量，以及每一货架上单个货品的重量；
对该影像中每一货架上的货品的数量进行统计，以及依据统计的数量和每一货架上单个货品的重量，确定该影像中货品的重量；
通过所述重量传感器测量每一货架内货品的重量；
比对该重量传感器测量的重量与确定的该影像中货品的重量；
若相同，则确定该重量传感器测量的重量准确，并通过比对测量的每一货架内货品的重量，和该售卖窗口开启前的每一货架上货品的重量，以及依据每一货架内单个货品的重量，确定该用户本次购买的货品；
若不相同，则获取该摄像头拍摄的该用户的购买过程的影像，并从该购买过程的影像中判断该用户是否有损坏货品的行为；
若是，则向该云服务平台403发出异常提示，以使提示运营人员发生异常。
该标识信息可以是标识符或者编码，用于区分不同的货架。
如果是每一货架上的放置不同种类的货品，那么也可以上述过程确定该用户本次购买的货品，但是与每一货架上放置相同的货品相比，准确率要略低。
在实际应用中，该云服务平台403也可以将该异常提示转发给该售卖装置401，以使该售卖装置401发出语音警报。该云服务平台403是否将异常提示转发给售卖装置401可以取决于货品损坏的数量而定，若货品损坏的数量超过预置数量，则该云服务平台403执行将该异常提示转发给该售卖装置401的操作。
通过摄像头记录用户的购买过程可以有效的防止可疑人员对售卖装置401的恶意破坏和不正当购买行为，同时也方便运营人员处理纠纷。该运营人员可以属于售卖装置401的提供商，也可以是售卖装置401的生产商。
进一步地，该售卖装置401，还用于当该售卖窗口开启后，提示用户放回货品的位置与拿起前货品的摆放位置相同。这样避免用户在查看货品后，没有按照售卖窗口开启前的摆放位置放回货品，导致划分的区域出现不同的货品，结算不准确的情况。
进一步地，该售卖装置401，还用于在该售卖窗口开启之后，通过显示文字提示或播放语音，提示该用户拿起货品并查看货品信息。
进一步地，该售卖装置401，还用于在该售卖窗口开启之后，通过显示文字提示或播放语音，提示该用户拿取货品并关闭该售卖窗口。
该售卖装置401通过显示屏将提示的文字显示给用户，或者通过语音播放装置将提示的语音播放给用户。
该售卖装置401，还用于向该云服务平台403请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付。
该请求包括：货品的种类和数量。在实际应用中，该云服务平台403获取该结算的请求中的货品的种类和数量，并根据单个货品的价格进行结算。
该电子购物单包括：货品名称、数量、货品单价、总金额等购物信息。移动终端402通过显示屏显示电子购物单上的购物信息。
可选地，该移动终端402还用于当用户完成支付后，向该云服务平台403发送完成支付的消息，该云服务平台403保存该用户本次购买的货品的电子购物单。
本实施例未尽之细节，请参阅前述图1和图2所示实施例的描述，此处不再赘述。
本发明实施例中，当云服务平台403接收到用户通过移动终端402的客户端发送的购买指令时，对该用户进行认证，当该用户认证成功后，售卖装置401开启售卖窗口，当该售卖装置401检测到该售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，该售卖装置401识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定该影像中货品的重量，并比对该重量传感器测量的重量，和确定的该影像货品中的重量是否相同，若相同，则比对该重量传感器测量的重量和该售卖窗口开启前的货品的重量，以确定该用户本次购买的货品，该售卖装置401向该云服务平台403请求本次购买的货品的电子购物单，并提示该用户按照该电子购物单完成支付，这样售卖装置通过将摄像头和重量传感器相结合，可以更加准确的识别用户购买的货品；同时当开启售卖窗口时，用户可以拿起货品，从而能够清楚且完整地看见包装上印有的货品信息，用户可以依据该货品信息挑选想要的货品，然后用户挑选完成之后再完成支付，增强了购物的便利性，同时提高了购物体验。
在本申请所提供的多个实施例中，应该理解到，所揭露的系统、装置和方法，可以通过其它的方式实现。例如，以上所描述的装置实施例仅仅是示意性的，例如，所述模块的划分，仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式，例如多个模块或组件可以结合或者可以集成到另一个系统，或一些特征可以忽略，或不执行。另一点，所显示或讨论的相互之间的耦合或直接耦合或通信链接可以是通过一些接口，装置或模块的间接耦合或通信链接，可以是电性，机械或其它的形式。
所述作为分离部件说明的模块可以是或者也可以不是物理上分开的，作为模块显示的部件可以是或者也可以不是物理模块，即可以位于一个地方，或者也可以分布到多个网络模块上。可以根据实际的需要选择其中的部分或者全部模块来实现本实施例方案的目的。
另外，在本发明各个实施例中的各功能模块可以集成在一个处理模块中，也可以是各个模块单独物理存在，也可以两个或两个以上模块集成在一个模块中。上述集成的模块既可以采用硬件的形式实现，也可以采用软件功能模块的形式实现。
所述集成的模块如果以软件功能模块的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。基于这样的理解，本发明的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质中，包括若干指令用以使得一台计算机设备（可以是个人计算机，服务器，或者网络设备等）执行本发明各个实施例所述方法的全部或部分步骤。而前述的存储介质包括：U盘、移动硬盘、只读存储器（ROM，Read-Only Memory）、随机存取存储器（RAM，Random Access Memory）、磁碟或者光盘等各种可以存储程序代码的介质。
需要说明的是，对于前述的各方法实施例，为了简便描述，故将其都表述为一系列的动作组合，但是本领域技术人员应该知悉，本发明并不受所描述的动作顺序的限制，因为依据本发明，某些步骤可以采用其它顺序或者同时进行。其次，本领域技术人员也应该知悉，说明书中所描述的实施例均属于优选实施例，所涉及的动作和模块并不一定都是本发明所必须的。
在上述实施例中，对各个实施例的描述都各有侧重，某个实施例中没有详述的部分，可以参见其它实施例的相关描述。
以上为对本发明所提供的自助售卖方法及系统的描述，对于本领域的技术人员，依据本发明实施例的思想，在具体实施方式及应用范围上均会有改变之处，综上，本说明书内容不应理解为对本发明的限制。

Claims (10)

  1. 一种自助售卖方法，其特征在于，所述方法包括：
    当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证；
    当所述用户认证成功后，售卖装置开启售卖窗口；
    当所述售卖装置检测到所述售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定所述影像中货品的重量，并比对所述重量传感器测量的重量，和确定的所述影像货品中的重量是否相同，若相同，则比对所述重量传感器测量的重量和所述售卖窗口开启前的货品的重量，以确定所述用户本次购买的货品；
    所述售卖装置向所述云服务平台请求本次购买的货品的电子购物单，并提示所述用户按照所述电子购物单完成支付。
  2. 根据权利要求1所述的方法，其特征在于，所述售卖装置中包括多个货架，每一货架内均设有重量传感器，每一货架的表面设有多个用于放置货品的凹槽，其中同一货架摆放相同的货品，则所述通过重量传感器测量当前货品的重量，以及，识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定所述影像中货品的重量，并比对所述重量传感器测量的重量，和确定的所述影像货品中的重量是否相同，若相同，则比对所述重量传感器测量的重量和所述售卖窗口开启前的货品的重量，以确定所述用户本次购买的货品包括：
    所述售卖装置获取每一货架的标识信息，并依据所述标识信息获取所述售卖窗口开启前的每一货架上货品的重量，以及每一货架上单个货品的重量；
    通过所述重量传感器测量每一货架内货品的重量；
    对所述影像中每一货架上的货品的数量进行统计，以及依据统计的数量和每一货架上单个货品的重量，确定所述影像中货品的重量；
    比对所述重量传感器测量的重量与确定的所述影像中货品的重量；
    若相同，则确定所述重量传感器测量的重量准确，并通过比对测量的每一货架内货品的重量，和所述售卖窗口开启前的每一货架上货品的重量，以及依据每一货架内单个货品的重量，确定所述用户本次购买的货品；
    若不相同，则获取所述摄像头拍摄的所述用户的购买过程的影像，并从所述购买过程的影像中判断所述用户是否有损坏货品的行为；
    若是，则向所述云服务平台发出异常提示，以使提示运营人员发生异常。
  3. 根据权利要求1所述的方法，其特征在于，所述当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证之前包括：
    所述移动终端依照所述用户通过所述客户端发送的会员认证指令，向所述云服务平台发送对所述用户的会员认证请求，以使所述云服务平台对所述用户进行会员认证；
    当所述移动终端接收所述云服务平台对所述用户的会员认证成功消息时，显示购买认证界面，并提示所述用户在所述购买认证界面中选取购买认证方式，其中，所述购买认证方式为人脸认证方式、指纹认证方式、二维码认证方式、密码认证方式以及近距离无线通讯技术NFC认证方式中的一种或者多种组合。
  4. 根据权利要求3所述的方法，其特征在于，所述当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证之前还包括：
    所述移动终端接收所述用户的确定指令，确定所述用户选定的所述购买认证方式，并请求所述云服务平台对所述用户按照选定的所述购买认证方式进行认证。
  5. 根据权利要求4所述的方法，其特征在于，若选定的所述购买认证方式中包括所述NFC认证方式，则所述当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证之前还包括：
    当所述售卖装置与所述移动终端成功完成NFC连接后，所述售卖装置通过内置NFC模块，从所述移动终端中获取NFC支付信息并转发给所述云服务平台，其中所述NFC支付信息包括：NFC支付种类和所述用户的支付账号；
    则所述当云服务平台接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证，包括：
    所述云服务平台接收所述售卖装置发送的所述NFC支付信息并转发给支付平台，以向所述支付平台请求查询所述用户是否为许可支付用户；
    若是，则所述云服务平台判定所述用户认证成功；
    若不是，则所述云服务平台查找所述用户对应的会员账户中的余额，并当所述余额大于或等于预置基准数值时，判定所述用户认证成功。
  6. 一种自助售卖系统，其特征在于，所述系统包括：云服务平台和售卖装置；
    所述云服务平台，用于当接收到用户通过移动终端的客户端发送的购买指令时，对所述用户进行认证；
    所述售卖装置，用于执行以下步骤：
    当所述用户认证成功后，开启售卖窗口；
    当检测到所述售卖窗口关闭时，通过摄像头拍摄当前货品的影像，并通过重量传感器测量当前货品的重量；
    识别拍摄的影像中的货品，并根据预存的与识别出的货品对应的重量信息，确定所述影像中货品的重量，并比对所述重量传感器测量的重量，和确定的所述影像货品中的重量是否相同，若相同，则比对所述重量传感器测量的重量和所述售卖窗口开启前的货品的重量，以确定所述用户本次购买的货品；
    向所述云服务平台请求本次购买的货品的电子购物单，并提示所述用户按照所述电子购物单完成支付。
  7. 根据权利要求6所述的系统，其特征在于，所述售卖装置中包括多个货架，每一货架内均设有重量传感器，每一货架的表面设有多个用于放置货品的凹槽，其中同一货架摆放相同的货品，则所述售卖装置还用于执行以下步骤：
    获取每一货架的标识信息，并依据所述标识信息获取所述售卖窗口开启前的每一货架上货品的重量，以及每一货架上单个货品的重量；
    通过所述重量传感器测量每一货架内货品的重量；
    对所述影像中每一货架上的货品的数量进行统计，以及依据统计的数量和每一货架上单个货品的重量，确定所述影像中货品的重量；
    比对所述重量传感器测量的重量与确定的所述影像中货品的重量；
    若相同，则确定所述重量传感器测量的重量准确，并通过比对测量的每一货架内货品的重量，和所述售卖窗口开启前的每一货架上货品的重量，以及依据每一货架内单个货品的重量，确定所述用户本次购买的货品；
    若不相同，则获取所述摄像头拍摄的所述用户的购买过程的影像，并从所述购买过程的影像中判断所述用户是否有损坏货品的行为；
    若是，则向所述云服务平台发出异常提示，以使提示运营人员发生异常。
  8. 根据权利要求6所述的系统，其特征在于，所述系统还包括：移动终端；
    所述移动终端，用于依照所述用户通过所述客户端发送的会员认证指令，向所述云服务平台发送对所述用户的会员认证请求，以使所述云服务平台对所述用户进行会员认证；
    所述移动终端，还用于当接收所述云服务平台对所述用户的会员认证成功消息时，显示购买认证界面，并提示所述用户在所述购买认证界面中选取购买认证方式，其中，所述购买认证方式为人脸认证方式、指纹认证方式、二维码认证方式、密码认证方式以及近距离无线通讯技术NFC认证方式中的一种或者多种组合。
  9. 根据权利要求8所述的系统，其特征在于，
    所述移动终端，还用于接收所述用户的确定指令，确定所述用户选定的所述购买认证方式，并请求所述云服务平台对所述用户按照选定的所述购买认证方式进行认证。
  10. 根据权利要求9所述的系统，其特征在于，若选定的所述购买认证方式中包括所述NFC认证方式，则所述售卖装置，还用于当与所述移动终端成功完成NFC连接后，通过内置NFC模块，从所述移动终端中获取NFC支付信息并转发给所述云服务平台，其中所述NFC支付信息包括：NFC支付种类和所述用户的支付账号；
    所述云服务平台，还用于执行以下步骤：
    接收所述售卖装置发送的所述NFC支付信息并转发给支付平台，以向所述支付平台请求查询所述用户是否为许可支付用户；
    若是，则判定所述用户认证成功；
    若不是，则查找所述用户对应的会员账户中的余额，并当所述余额大于或等于预置基准数值时，判定所述用户认证成功。
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