WO2015165441A1 - Système et procédé d'inclusion d'un expert dans une activité à exécuter par un non-expert - Google Patents

Système et procédé d'inclusion d'un expert dans une activité à exécuter par un non-expert Download PDF

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Publication number
WO2015165441A1
WO2015165441A1 PCT/DE2015/100135 DE2015100135W WO2015165441A1 WO 2015165441 A1 WO2015165441 A1 WO 2015165441A1 DE 2015100135 W DE2015100135 W DE 2015100135W WO 2015165441 A1 WO2015165441 A1 WO 2015165441A1
Authority
WO
WIPO (PCT)
Prior art keywords
expert
camera
cam
sys
led
Prior art date
Application number
PCT/DE2015/100135
Other languages
German (de)
English (en)
Inventor
Daniel Oser
Original Assignee
Daniel Oser
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Daniel Oser filed Critical Daniel Oser
Priority to DE112015002068.3T priority Critical patent/DE112015002068A5/de
Publication of WO2015165441A1 publication Critical patent/WO2015165441A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F1/00—Details not covered by groups G06F3/00 - G06F13/00 and G06F21/00
    • G06F1/16—Constructional details or arrangements
    • G06F1/1613—Constructional details or arrangements for portable computers
    • G06F1/163—Wearable computers, e.g. on a belt
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/011—Arrangements for interaction with the human body, e.g. for user immersion in virtual reality
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/02—Input arrangements using manually operated switches, e.g. using keyboards or dials
    • G06F3/0202—Constructional details or processes of manufacture of the input device
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/03—Arrangements for converting the position or the displacement of a member into a coded form
    • G06F3/0304—Detection arrangements using opto-electronic means
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B19/00—Teaching not covered by other main groups of this subclass
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B5/00—Electrically-operated educational appliances
    • G09B5/02—Electrically-operated educational appliances with visual presentation of the material to be studied, e.g. using film strip
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B7/00—Electrically-operated teaching apparatus or devices working with questions and answers
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B9/00—Simulators for teaching or training purposes
    • G09B9/02—Simulators for teaching or training purposes for teaching control of vehicles or other craft
    • G09B9/04—Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B9/00—Simulators for teaching or training purposes
    • G09B9/02—Simulators for teaching or training purposes for teaching control of vehicles or other craft
    • G09B9/04—Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles
    • G09B9/05—Simulators for teaching or training purposes for teaching control of vehicles or other craft for teaching control of land vehicles the view from a vehicle being simulated

Definitions

  • the invention relates to a system and method for incorporating at least one expert in an activity to be performed by a non-expert.
  • desktop sharing systems and methods for remote maintenance, online presentations, online meetings, web conferencing, file transfer, etc. should be mentioned, such as those offered by the company TeamViewer GmbH under the URL www.teamviewer.com.
  • an expert can be directly involved in an activity to be performed by the non-expert (eg, solving a PC problem, operating an application program, etc.).
  • both sides or parties must arrange for a desktop sharing session and then build the connection itself.
  • systems and methods for integrating at least one expert into an activity to be performed by a non-expert or non-specialist are known.
  • DE 10 2009 035 659 A1 discloses a system and a method for the telemedical assistance of end users via a central office, wherein each end user is assigned an end-user computer communicating with the central office via the Internet, wherein the end-user computer is a camera unit, display unit, a microphone unit, a speaker unit and a port assigned for connecting to the Internet and the end user computer for recording and for recording as well as for signal and / or video transfer of end-user data in a synchronous transfer mode to a central ⁇ station computer of the central body is formed at least.
  • Object of the present invention is to develop a system and method of the type mentioned advantageous, so that for any application or use cases for the inclusion of at least one expert (on the specialist side) in one by a non-expert (on the to be supported) can be carried out efficiently and effectively without the affected parties or parties involved To burden people with setting up and managing communication links.
  • the object is achieved by a system having the features according to claim 1 or by a method having the features according to claim 8.
  • a system is proposed that is suitable for incorporating at least one expert into a non-expert activity in a location that is physically remote from the at least one expert, the system comprising the following system components:
  • At least one server connected to the Internet for establishing and managing at least one communication connection between the non-expert and the at least one expert
  • a related central device that controls the construction and management of the at least one communication ⁇ connection.
  • information is at least stored in the database about the expert knowledge, the time availability and the communication devices of the experts.
  • the server is configured as a backend facility for a frontend facility accessible to the non-expert, and the frontend facility has at least one camera.
  • other components may be provided, in particular a lighting device and / or a laser pointer. All components can be operated remotely by the expert.
  • the communication links are established and managed over the Internet as part of a session, with the non-expert logging into the session.
  • the invention is suitable for any conceivable type of activities that must be performed spatially (far) away from experts by a non-expert or non-specialist.
  • the observer is physically present and can influence the imaging in the field of work, this also in dialogue with observers from the off vote.
  • the session can be enriched in advance live by data. Important in the session is the direct encounter with the complex problem situation and the dialogical exchange of the observers against the background of a search for a solution for the problematic system or device.
  • Fig. 1 shows the structure of a system according to the invention
  • Fig. 2 shows a holder carried on the head of the non-expert on the one camera and optionally further components, e.g. Lighting and / or laser pointer can be mounted, which can be remotely controlled by the remote expert on the system;
  • further components e.g. Lighting and / or laser pointer can be mounted, which can be remotely controlled by the remote expert on the system;
  • FIGS. 3a / b show, in different views, the holder provided with the camera
  • Fig. 4 shows in detail a mounted on the bracket multi-part housing, in which the camera and the lighting means are installed;
  • FIG. 5 shows a flow chart for the method according to the invention. Shown in the form of functional blocks in FIG. 1 is a system SYS for integrating at least one expert E into an activity to be performed by a non-expert 0 at a location PoC (Point of Care) spatially distant from the at least one expert is.
  • the system has at least the following components:
  • At least one server SRV connected to the Internet NET for setting up and managing at least one communication connection between the non-expert 0 and the at least one expert E,
  • a database DB in which information about the experts E is stored, and a central device SE connected thereto, which controls the setting up and the administration of the at least one communication connection.
  • the database DB information is stored, which concern at least the expert knowledge, the availability of time and the communication devices of the experts E.
  • a dispatcher can quickly initiate the necessary measures for the respective problem case and, in particular, involve the appropriate experts in problem solving.
  • the server SRV is configured as a back-end device for a front-end device FE, to which the non-expert 0 has access (eg via the PC / browser), and the front-end device FE has at least one camera CAM.
  • the server SRV is configured as a back-end device for a front-end device FE, to which the non-expert 0 has access (eg via the PC / browser), and the front-end device FE has at least one camera CAM.
  • the server SRV is configured as a back-end device for a front-end device FE, to which the non-expert 0 has access (eg via the PC / browser), and the front-end device FE has at least one camera CAM.
  • image and / or video data can be transmitted to the experts, who likewise need only a PC with a browser or possibly even only a smartphone.
  • a smartphone can be used, whereby the already installed camera can be used.
  • the camera should be the to capture the area to be treated optimal
  • the remote expert can set not only the actual camera functions (focus, zoom, etc.), but also the inclination of the camera itself.
  • the front-end device FE further components may be provided, in particular a lighting device for better or additional illumination of the area, and / or a laser pointer with which the remote expert can concretely point to a point so that the non-expert can immediately turn his attention to it.
  • the inventive method 100 (see Fig. 1) has at least the following steps:
  • Step 110 establishing and managing at least one communication link between the non-expert (0) and the at least one expert E,
  • Step 120 accessing a database DB in which information about the experts E is stored, and
  • Step 130 controlling the establishment and the management of the at least one communication connection by means of a central device DR under access to the database DB.
  • the communication links are established and managed via the Internet NET in the context of a session, with the non-expert 0 logging into the session.
  • a sponsor names a surgeon, eg. For example, non-expert 0 in the target organization supported by the system. • The surgeon / non-expert 0 receives a front-end system after preclarification
  • connection e.g. Wireless connection to the terminal / mobile device of the 0
  • a result documentation of the session can be carried out automatically after completion. This can be done centrally (also used for after proof of performance) or archived and / or as a document (PDF), for example, which can be sent / emailed to the destination address of 0. There is no need to print using the frontends.
  • PDF document
  • the frontend FE is used exclusively by the operator 0 ⁇ 0 and E are online
  • the non-expert 0 can on his terminal / tablet
  • the expert E can ask the non-expert 0 to focus on a particular area of the working field with the camera CAM. From both sides parameters such as e.g. Picture size, focus and it can be triggered sequences of sequences
  • the camera CAM of the user terminal / tablet can be used. This offers the advantage that a rather high-resolution, data-intensive recording is recorded directly in the base unit of the front-end FE and can then be transmitted from there.
  • a recording for example, with special light, recording and
  • the expert can remotely perform the functions of the
  • Frontend FE existing components (camera, lighting, laser pointer %) directly control.
  • non-specialist 0 can manipulate regularly under colleague's instruction in the working field and record various values.
  • the non-specialist 0 may have a concern during the sessions to collect these data and scores, and may have the results available in a standardized form at the conclusion of the session. In some cases there is a need to pass parts of the parameters digitized to the surrounding systems in the 0 organization.
  • the dispatcher looks after up to 20 experts and views their current daily, weekly, monthly or annual plan (can also be stored in database DB.).
  • the dispatcher can include a desired or preferred specialist / expert in the current session and ask him whether the current appointment / session ends on schedule.
  • the expert E can confirm the request positively or communicate an expected extension.
  • the dispatcher can arrange a session immediately in the event of a resulting deadline. Both for the surgeon / non-expert 0 and for the expert E, the planned remaining time of the session and an indication of an existing follow-up appointment are always recognizable.
  • the dispatcher adjusts forthcoming future sessions immediately.
  • the dispatcher can give indications of an alternative expert, in particular in the context of the request, without, however, checking the availability. This is the responsibility of the dispatcher.
  • the non-expert 0 is registered and has a credit from the sponsor for sessions with experts. These credits are agreed in advance and are based, for example, on the expectations associated with the service / service.
  • the experts differ according to partner, senior or junior level and therefore cost different points per time unit / session.
  • the assignments from 0 to E may result from requesting E or case descriptions from 0.
  • the Dialogue Director (DR) is able to hold documents for the session and to use them during the session or as an attachment to the documentation of the session.
  • the operator 0 works i.d.R. with the hands in the working field and is therefore not able to operate the front end FE.
  • the DR is capable of triggering focus, zoom and shutter-release on the front-end FE. Likewise, for the operator, playback and amplification may be changed according to the needs of the DR.
  • DRs may include individual, particularly exemplary sequences, e.g. following the prompt of E or 0, be saved and added to the documentation.
  • the operator 0 preferably carries the camera CAM combined with the headset regularly on the forehead.
  • the representation of the event "in the immediate working field” is in the foreground.
  • the hands of the operator 0 can be used there, but then are so far (temporarily) to operate the front-end FE not available.
  • the operator 0 can release the camera CAM from the forehead or replace it with another one (endoscope) and bring it close to relevant areas in the working field and display them.
  • the camera CAM is part of the front end FE.
  • Data collected during the session can be entered from 0 with one hand on the tablet.
  • DR has the usual facilities to conduct a videoconference with individual Experts E and / or individual participants. For seminars, however, E should not be able to operate the frontend as before.
  • the function of the DR can be assigned to each participant of the seminar.
  • DR functions can be exercised by E if 0 can not operate.
  • a holder provided with various components can be seen, which is located in the front-end area, namely at the head of the non-expert, and is used in particular for capturing camera images / data. This will be described in more detail below with reference to FIGS. 2-4:
  • the holder H itself here consists for example of a bow-shaped elongated frame that can be connected via a connecting element VE with a headset HS and thus on the head K of the user, here the non ⁇ expert, is worn.
  • the camera CAM is mounted on the front.
  • Below the displaceable connecting element VE is a padded support element SE attached to the holder H on the head K, preferably at the top vertex rests. The user (operator / non-expert) can set the optimum carrying position for himself via the displaceable element VE.
  • the camera CAM then provides the images for the system or for the remote expert.
  • the camera image is transmitted live and needs to be aligned only once at the beginning of the instruction of the expert so that the working field of the operator is optimally recorded and transmitted. If the operator's gaze orientation changes, the expert accordingly calls for replacements.
  • the holder H is secured via the adjustable connecting element VE and in an optimal position on the headset HS, in particular on the headband KB.
  • the bead on the camera housing should lie approximately 30 mm above the glabella on the forehead.
  • Individual body measurements, brow to ear distance, can be compensated for by the "depth adjustability" of the scaled cantilever (see Figures 2 and 3b) .
  • the bead or support member may be provided with a padded disposable label ("bump"). to exclude irritation to the skin of the wearer. This "Bepperle” is renewed for every use or every new user.)
  • a lighting device LED and a laser pointer LP are also provided here in the front-end device (see FIG.
  • the lighting device LED which may have, for example, light emitting diodes and / or infrared light diodes, it is possible in addition and remotely controlled by the expert to illuminate the work area of the operator. Various light sources, including colored ones, can be used here.
  • the laser pointer LP is it is also possible for the expert to point remotely to a certain point in the workspace, so that the operator can see immediately which concrete place he should focus on.
  • the camera CAM itself (together with the lighting device LED) can be arranged in a first housing part GH1 of a multi-part housing (see FIG. 4).
  • the first housing part GH1 is rotatably connected to a second housing part GH2 of the multi-part housing so that the inclination of the camera CAM and / or lighting LED can be varied.
  • this can also be carried out remotely by the expert by an electromotive actuator EM is mounted on the camera CAM, which determines the inclination of the camera CAM.
  • the cabling is mechanically flexible and preferably takes place via ribbon cable FBK.
  • the system and method according to the invention also enables the expert, e.g. Controls the following functions from its remote location:
  • Control of the camera CAM in particular the inclination of the camera by means of an electric motor driven actuator EM; Control of the laser pointer LP, in particular the alignment of the laser pointer LP by means of a (further) electric motor-operated actuator; and / or control of the lighting device LED.
  • the expert can thus manipulate and control all processes.
  • the operator literally has his hands free for activities in the work area.
  • the front end device FE described here in particular with reference to FIGS. 2-4 with a camera CAM fastened to the mount H and the optionally available further Components LED and / or LP is disclosed here not only as part of the system, but can also be understood as an independent invention.

Abstract

L'invention concerne un système (SYS) et un procédé d'inclusion d'au moins un expert (E) dans une activité à exécuter par un non-expert (O) à un endroit (PoC) qui se situe loin dudit au moins un expert (E) dans l'espace. Le système (SYS) comporte au moins les composants suivants : ‑ au moins un serveur (SRV) relié à l'Internet (NET) afin d'établir et administrer au moins une liaison de communication entre le non-expert (O) et le ou les experts (E), ‑ une base de données (DB) dans laquelle sont stockées des informations relatives aux experts (E), et ‑ relié à ladite base de données, un équipement central (SE) qui gère l'établissement et l'administration de la ou des liaisons de communication.
PCT/DE2015/100135 2014-04-30 2015-03-30 Système et procédé d'inclusion d'un expert dans une activité à exécuter par un non-expert WO2015165441A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
DE112015002068.3T DE112015002068A5 (de) 2014-04-30 2015-03-30 System und Verfahren zum Einbinden von mindestens einen Experten in eine durch einen Nicht-Experten auszuführende Tätigkeit

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE102014106103.9 2014-04-30
DE102014106103.9A DE102014106103A1 (de) 2014-04-30 2014-04-30 System und Verfahren zum Einbinden von mindestens einen Experten in eine durch einen Nicht-Experten auszuführende Tätigkeit

Publications (1)

Publication Number Publication Date
WO2015165441A1 true WO2015165441A1 (fr) 2015-11-05

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PCT/DE2015/100135 WO2015165441A1 (fr) 2014-04-30 2015-03-30 Système et procédé d'inclusion d'un expert dans une activité à exécuter par un non-expert

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DE (3) DE102014106103A1 (fr)
WO (1) WO2015165441A1 (fr)

Cited By (1)

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CN110022208A (zh) * 2019-03-21 2019-07-16 阿里巴巴集团控股有限公司 图像采集的方法、装置、电子设备

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DE102015012732A1 (de) 2015-10-01 2016-04-14 Daimler Ag System und Verfahren zum Steuern, insbesondere zum Inbetriebnehmen, einer Produktionsanlage
DE202017001126U1 (de) 2017-02-24 2017-04-05 Sagross Design Office Gmbh Aufnahmeeinrichtung für Fotos und/oder Videos, die von einer Person getragen wird

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US20050278446A1 (en) * 2004-05-27 2005-12-15 Jeffery Bryant Home improvement telepresence system and method
DE102009035659A1 (de) 2009-07-30 2011-02-03 Vitaphone Gmbh Verfahren zur telemedizinischen Assistenz von Endnutzern
US20130237146A1 (en) * 2012-03-08 2013-09-12 Lee Serota Headset with Adjustable Display and Integrated Computing System
US8593570B2 (en) * 2008-11-07 2013-11-26 Looxcie, Inc. Video recording camera headset
US20140043214A1 (en) * 2012-08-07 2014-02-13 Industry-University Cooperation Foundation Hanyang University Wearable display device having a sliding structure

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Publication number Priority date Publication date Assignee Title
US20050278446A1 (en) * 2004-05-27 2005-12-15 Jeffery Bryant Home improvement telepresence system and method
US8593570B2 (en) * 2008-11-07 2013-11-26 Looxcie, Inc. Video recording camera headset
DE102009035659A1 (de) 2009-07-30 2011-02-03 Vitaphone Gmbh Verfahren zur telemedizinischen Assistenz von Endnutzern
US20130237146A1 (en) * 2012-03-08 2013-09-12 Lee Serota Headset with Adjustable Display and Integrated Computing System
US20140043214A1 (en) * 2012-08-07 2014-02-13 Industry-University Cooperation Foundation Hanyang University Wearable display device having a sliding structure

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110022208A (zh) * 2019-03-21 2019-07-16 阿里巴巴集团控股有限公司 图像采集的方法、装置、电子设备

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DE202015101603U1 (de) 2015-06-03
DE102014106103A1 (de) 2015-11-05
DE112015002068A5 (de) 2017-01-26

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