WO1992002920A1 - Terminal d'informations pour clients destine a des locaux de vente - Google Patents

Terminal d'informations pour clients destine a des locaux de vente Download PDF

Info

Publication number
WO1992002920A1
WO1992002920A1 PCT/DE1990/000587 DE9000587W WO9202920A1 WO 1992002920 A1 WO1992002920 A1 WO 1992002920A1 DE 9000587 W DE9000587 W DE 9000587W WO 9202920 A1 WO9202920 A1 WO 9202920A1
Authority
WO
WIPO (PCT)
Prior art keywords
customer information
information terminal
computer
terminal according
customer
Prior art date
Application number
PCT/DE1990/000587
Other languages
German (de)
English (en)
Inventor
Dieter Knoch
Original Assignee
Dieter Knoch
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Dieter Knoch filed Critical Dieter Knoch
Priority to PCT/DE1990/000587 priority Critical patent/WO1992002920A1/fr
Publication of WO1992002920A1 publication Critical patent/WO1992002920A1/fr

Links

Classifications

    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09F—DISPLAYING; ADVERTISING; SIGNS; LABELS OR NAME-PLATES; SEALS
    • G09F27/00—Combined visual and audible advertising or displaying, e.g. for public address

Definitions

  • the invention relates to a customer information terminal for sales rooms, for example for food markets, drugstores and cosmetic departments, hardware stores, bookstores, etc., for optical and / or acoustic customer information.
  • the object of the present invention is therefore to create a customer information terminal for sales rooms, in particular for food markets, at which customers can inform themselves broadly, also about entire meal sequences, and with which the market operators can draw attention to certain offers as well as immediately can register to what extent these offers are used.
  • a customer information terminal which consists of a table, a counter, a frame or the like, surfaces for attaching optical information, at least one input unit, a computer and at least one output unit.
  • the input unit can be a keyboard or a
  • the output unit can be a monitor or a printer.
  • the computer is equipped with at least one floppy disk drive.
  • a CD-ROM drive, WORM, magnetic-optical disk or magnetic disk is also advantageous.
  • a credit, customer or voucher card reader can be provided for billing with the customer. However, billing can also be carried out by inserting a coin or brand.
  • Hard information, such as recipes, meal sequences and barcodes, can be given "directly on the surfaces for attaching optical information, but also in the form of booklets, books or the like.
  • the customer information terminal is advantageously arranged such that the customer encounters the customer information terminal either immediately after entering the market or in the area of certain key goods, for example at the meat counter.
  • the customer information terminal is equipped in such a way that it acts as an eye-catcher. Certain special offers or seasonal specials are pointed out at the customer information terminal. In order to avoid misuse, it makes sense to provide user barriers, such as a coin slot. Commissioning by credit or customer cards also makes sense, whereby voucher cards, for example from magazines, can also be used. Recipes for the day or the week can also be presented alternately to aid decision-making, for example via a monitor or with stickers or posters. It is advantageous to specify, if necessary, changing, standard dishes, which can be called up using the barcode shown with barcode readers.
  • the customer selects a meal or sequence of dishes, enters this as information on a keyboard or, advantageously, a barcode reader and receives, via monitor or, advantageously, a list of the necessary ingredients, printed out.
  • the amount can be specified for different areas, but the customer information terminal can be designed so that the desired number of people can be entered.
  • the customer information terminal can also, if desired, the location of the ingredients, prices and others Output information, for example on suitable wines or dessert suggestions.
  • Customer information through the customer information terminal is becoming increasingly important, particularly in those areas that have grown the most in recent years, i.e. the diet food, the whole food, the biological products etc.
  • the customer can also call up calories, special processing instructions etc. at the customer information terminal.
  • the customer information terminal also has considerable advantages for market operators. So when the customer calls are saved and evaluated, a concrete picture of customer requests and
  • customer information terminals it is possible to use several customer information terminals in parallel, where the computers are usefully connected to one another, or one computer is responsible for all customer information terminals. It is therefore advantageous to arrange larger and central customer information terminals in the entrance area or near the meat counter, while smaller, decentralized customer information terminals can be installed in the area of special sectors, such as diet food. Of course, customer information terminals can also give other information than prescriptions. On A sensible use is, for example, the cosmetics area if coordinated and matching cosmetics are to be delivered.
  • Fig. 1 a block diagram of a customer information terminal.
  • Fig. 2 a central customer information terminal, e.g. for the entrance area of a food market;
  • a smaller customer information terminal e.g. for a special area of a food market.
  • Fig. 4 a further embodiment of a variably usable customer information terminal.
  • FIG. 1 the elements connected to the computer 1 of an embodiment of a customer information terminal are shown schematically.
  • a keyboard 2 and a barcode reader 3 serve as input units.
  • Output units are a printer 4 and a monitor 5.
  • An additional input unit is a
  • the computer is also connected to a floppy disk drive 7 and a CD-ROM drive 8, WORM, Magenet optical disk or magnetic disk.
  • the customer information terminal consists of a console 23 on which a round counter 22 lies, which surrounds a monitor tower 21 in a ring shape. Above the monitor tower 21 there is an information ring 20 which overlaps this and has an information symbol 19 on the top.
  • the information ring 20 has several fields for displaying certain offers, which are symbolized by symbols 25. Additional information is given or can be called up via the monitors 15 of the monitor tower.
  • the customer can, for example, by inserting a credit card into a terminal
  • FIG. 3 shows a customer information terminal, such as can be provided decentrally in the diet kitchen or in cosmetics.
  • a customer information terminal such as can be provided decentrally in the diet kitchen or in cosmetics.
  • only one monitor 15 is arranged on a table, the table surface 32 being on a lower part 33.
  • Printer 14 and barcode reader 13 are located on the table surface.
  • the barcodes are either attached to table surface 32 or can be called up by an information stand 34.
  • a band 30 with symbols 35 can be arranged in the background.
  • Credit card readers 16 are attached to the table for personal start-up.
  • FIG. 4 finally shows a further, variable and simpler embodiment of the invention.
  • Console 43 a table 41 attached, on which an information wall 40 is.
  • the information wall 40 is divided into fields with symbols 45 and numbers 46, which fields can be illuminated photos with menu symbols.
  • a keyboard 42 is inserted on the table 41, by means of which the customer can select certain menus for which the necessary information, possibly with additional suggestions, is output via the printer 44.
  • This version is also particularly suitable for drug stores,
  • Cosmetic departments or hardware stores for example, if complete make-ups or furniture are shown, for which the necessary components, possibly with locations, are issued.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Cash Registers Or Receiving Machines (AREA)

Abstract

Terminal d'informations pour clients destiné à des locaux de vente, en particulier pour supermarchés de type alimentaire pour l'information optique et/ou acoustique des clients, constitué d'une table (32), d'un comptoir (22), d'un support ou analogue, de surfaces (20, 30) pour la fixation d'informations optiques, d'au moins une unité d'entrée (2, 3, 13), d'un ordinateur (1) et d'au moins une unité de sortie (4, 5, 14, 15).
PCT/DE1990/000587 1990-07-28 1990-07-28 Terminal d'informations pour clients destine a des locaux de vente WO1992002920A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/DE1990/000587 WO1992002920A1 (fr) 1990-07-28 1990-07-28 Terminal d'informations pour clients destine a des locaux de vente

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/DE1990/000587 WO1992002920A1 (fr) 1990-07-28 1990-07-28 Terminal d'informations pour clients destine a des locaux de vente

Publications (1)

Publication Number Publication Date
WO1992002920A1 true WO1992002920A1 (fr) 1992-02-20

Family

ID=6850177

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/DE1990/000587 WO1992002920A1 (fr) 1990-07-28 1990-07-28 Terminal d'informations pour clients destine a des locaux de vente

Country Status (1)

Country Link
WO (1) WO1992002920A1 (fr)

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE9216539U1 (de) * 1992-12-04 1993-02-25 Nitzsche, Wolfgang, 07552 Gera Anordnung von Elementen zur Sichtbarmachung von Daten, insbesondere von Werbedaten mit Rückkopplung
EP0570878A1 (fr) * 1992-05-19 1993-11-24 Wilhelm Reintjes Dispositif de reproduction des courts métrages et/ou des publicitaires et des questions de quiz dans des centres de divertissement
DE9318505U1 (de) * 1993-12-03 1994-02-10 Heddier electronic Gesellschaft für innovative Datensysteme mbH, 48653 Coesfeld Informations-Terminal
WO1994029839A1 (fr) * 1993-06-16 1994-12-22 Billett Genn Potter Appareil de presentation pour detaillant
DE29716090U1 (de) * 1997-09-08 1998-09-17 Lisowski, Adam, Paris Multifunktionales Servicesystem
FR2768254A1 (fr) * 1997-09-09 1999-03-12 Dior Christian Parfums Systeme electronique de presentation selective d'informations sur lieu de vente
AT412432B (de) * 1999-12-22 2005-02-25 Funworld Elektronik Ges M B H Vorrichtung zur unterhaltung, informationswiedergabe oder datenverarbeitung

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2228261A1 (en) * 1973-05-03 1974-11-29 Peter Pierre Exterior video display unit - for publicity and tourist information, which is displayed when push buttons are pressed, uses slides or films
FR2301885A1 (fr) * 1975-02-20 1976-09-17 Simon Victor Appareil pour la presentation individuelle d'informations audio-visuelles
GB2150728A (en) * 1983-11-24 1985-07-03 Purfuerst Elektrotech A client-actuated display and ordering apparatus for the catering industry
US4677570A (en) * 1983-11-29 1987-06-30 Kabushiki Kaisha (NKB Corportion) Information presenting system
DE8706072U1 (de) * 1987-04-28 1987-08-13 Cramer, Wolfgang, 6200 Wiesbaden Elektrisches Bild-Ton-Gerät
CH674778A5 (en) * 1988-03-02 1990-07-13 Jean Paul Gargantini Information post for public location - uses arrows on screen to point to key beside screen which gives access to particular category of information

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2228261A1 (en) * 1973-05-03 1974-11-29 Peter Pierre Exterior video display unit - for publicity and tourist information, which is displayed when push buttons are pressed, uses slides or films
FR2301885A1 (fr) * 1975-02-20 1976-09-17 Simon Victor Appareil pour la presentation individuelle d'informations audio-visuelles
GB2150728A (en) * 1983-11-24 1985-07-03 Purfuerst Elektrotech A client-actuated display and ordering apparatus for the catering industry
US4677570A (en) * 1983-11-29 1987-06-30 Kabushiki Kaisha (NKB Corportion) Information presenting system
DE8706072U1 (de) * 1987-04-28 1987-08-13 Cramer, Wolfgang, 6200 Wiesbaden Elektrisches Bild-Ton-Gerät
CH674778A5 (en) * 1988-03-02 1990-07-13 Jean Paul Gargantini Information post for public location - uses arrows on screen to point to key beside screen which gives access to particular category of information

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0570878A1 (fr) * 1992-05-19 1993-11-24 Wilhelm Reintjes Dispositif de reproduction des courts métrages et/ou des publicitaires et des questions de quiz dans des centres de divertissement
DE9216539U1 (de) * 1992-12-04 1993-02-25 Nitzsche, Wolfgang, 07552 Gera Anordnung von Elementen zur Sichtbarmachung von Daten, insbesondere von Werbedaten mit Rückkopplung
WO1994029839A1 (fr) * 1993-06-16 1994-12-22 Billett Genn Potter Appareil de presentation pour detaillant
DE9318505U1 (de) * 1993-12-03 1994-02-10 Heddier electronic Gesellschaft für innovative Datensysteme mbH, 48653 Coesfeld Informations-Terminal
DE29716090U1 (de) * 1997-09-08 1998-09-17 Lisowski, Adam, Paris Multifunktionales Servicesystem
FR2768254A1 (fr) * 1997-09-09 1999-03-12 Dior Christian Parfums Systeme electronique de presentation selective d'informations sur lieu de vente
WO1999013449A1 (fr) * 1997-09-09 1999-03-18 Parfums Christian Dior Systeme electronique de presentation selective d'informations sur lieu de vente
US5978777A (en) * 1997-09-09 1999-11-02 Parfums Christian Dior Electronic system for selective presentation of information at a place of sale
AT412432B (de) * 1999-12-22 2005-02-25 Funworld Elektronik Ges M B H Vorrichtung zur unterhaltung, informationswiedergabe oder datenverarbeitung

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