RU2021130205A - Технология виртуальных очередей - Google Patents

Технология виртуальных очередей Download PDF

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RU2021130205A
RU2021130205A RU2021130205A RU2021130205A RU2021130205A RU 2021130205 A RU2021130205 A RU 2021130205A RU 2021130205 A RU2021130205 A RU 2021130205A RU 2021130205 A RU2021130205 A RU 2021130205A RU 2021130205 A RU2021130205 A RU 2021130205A
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guest
attraction
virtual queue
queue
bandwidth
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RU2021130205A
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Джефф ПОЛК
Дэвид ДЕРДА
Томас Мартин ДЖЕРАТИ
Джастин Майкл ШВАРЦ
Марк Джеймс ТРЕЙНОР
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ЮНИВЕРСАЛ СИТИ СТЬЮДИОС ЭлЭлСи
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Publication of RU2021130205A publication Critical patent/RU2021130205A/ru

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • A—HUMAN NECESSITIES
    • A63—SPORTS; GAMES; AMUSEMENTS
    • A63G—MERRY-GO-ROUNDS; SWINGS; ROCKING-HORSES; CHUTES; SWITCHBACKS; SIMILAR DEVICES FOR PUBLIC AMUSEMENT
    • A63G31/00—Amusement arrangements
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06312—Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/02—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to amusement parks
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

Claims (35)

1. Система виртуальной очереди, содержащая:
контроллер виртуальной очереди, содержащий процессор и память, причем память хранит инструкции, выполняемые процессором, и сконфигурирована инструктировать контроллеру виртуальной очереди:
принимать запрос, причем запрос ассоциирован с отдельным гостем, для позиции в виртуальной очереди аттракциона, аттракцион содержит множество дорожек, при этом виртуальная очередь разрешает доступ отдельного гостя к одной из множества дорожек аттракциона, и при этом гости в виртуальной очереди распределяются между множеством дорожек аттракциона через виртуальную очередь;
назначать отдельного гостя на позицию в виртуальной очереди аттракциона в ответ на запрос;
принимать данные расписания дорожек для аттракциона, причем данные расписания дорожек содержат информацию об изменении статуса отдельных дорожек из множества дорожек; и
определять время ожидания отдельного гостя для аттракциона на основе, по меньшей мере, позиции отдельного гостя в виртуальной очереди, данных расписания дорожек и исторической гостевой пропускной способности на аттракционе; и
схему связи, выполненную с возможностью выводить сигнал на ассоциированное с гостем устройство, указывая время ожидания аттракциона.
2. Система по п. 1, дополнительно содержащая, по меньшей мере, одно устройство мониторинга, расположенное на аттракционе, при этом, по меньшей мере, одно устройство мониторинга сконфигурировано для генерирования сигнала о гостевой пропускной способности, указывающего гостевую пропускную способность аттракциона в реальном времени, и вывода сигнала о гостевой пропускной способности.
3. Система по п. 2, в которой контроллер виртуальной очереди сконфигурирован для приема сигнала о гостевой пропускной способности, по меньшей мере, от одного устройства мониторинга.
4. Система по п. 2, в которой, по меньшей мере, одно устройство мониторинга содержит, по меньшей мере, один датчик, и в которой контроллер виртуальной очереди сконфигурирован для приема одного или более сигналов, по меньшей мере, от одного датчика, указывающих количество гостей, входящих в аттракцион, количество гостей, выходящих из аттракциона, интенсивность потока гостей, входящих в аттракцион, личности гостей, входящих в аттракцион, или их некоторую комбинацию.
5. Система по п. 1, в которой контроллер виртуальной очереди дополнительно сконфигурирован для определения следующего доступного времени ожидания для аттракциона, основываясь, по меньшей мере, на следующей доступной позиции виртуальной очереди.
6. Система по п. 5, в которой контроллер виртуальной очереди сконфигурирован для вывода сигнала модификации очереди, когда следующее доступное время ожидания отклоняется от исторического времени ожидания более чем на заданную величину.
7. Система по п. 1, в которой контроллер виртуальной очереди сконфигурирован с возможностью динамического обновления времени ожидания для отдельного гостя и вывода обновленного сигнала времени ожидания на ассоциированное с гостем устройство, на основе приема изменения в данных расписания дорожек.
8. Система по п. 1, в которой множество дорожек аттракциона доступны через одну загрузочную зону аттракциона.
9. Система по п. 8, в которой доступ к единственной области загрузки основан на позиции отдельного гостя в виртуальной очереди.
10. Система по п. 1, в которой множество дорожек аттракциона имеют один тип.
11. Система по п. 1, в которой данные расписания дорожек указывают на закрытие поднабора отдельных дорожек во временном диапазоне.
12. Система по п. 11, в которой определенное время ожидания в течение временного диапазона является более продолжительным по сравнению с более поздними временами, когда поднабор отдельных дорожек открыт.
13. Система по п. 11, в которой данные расписания дорожек указывают на закрытие поднабора во время запроса и последующее открытие поднабора в течение времени ожидания, при этом время ожидания определяется на основе увеличения предполагаемой гостевой пропускной способности для аттракциона для части времени ожидания после открытия.
14. Система по п. 11, в которой данные расписания дорожек указывают на закрытие поднабора после приема запроса, при этом время ожидания определяется на основе уменьшения предполагаемой гостевой пропускной способности для аттракциона для части времени ожидания после закрытия.
15. Система виртуальной очереди, содержащая:
по меньшей мере, одно устройство мониторинга, сконфигурированное для мониторинга текущих состояний очереди для аттракциона и вывода сигнала состояния очереди; и
контроллер виртуальной очереди, содержащий контроллер и схему связи, причем контроллер виртуальной очереди сконфигурирован, чтобы:
принимать сигнал состояния очереди;
определять текущее время ожидания для аттракциона на основе, по меньшей мере, сигнала состояния очереди и предварительно установленных данных расписания дорожек для аттракциона, при этом предварительно установленные данные расписания дорожек указывают на закрытие поднабора из множества дорожек аттракциона; и
выводить сигнал модификации очереди в ответ на то, что определенное текущее время ожидания находится за пределами предварительно определенного диапазона времени ожидания.
16. Система по п. 15, в которой сигнал модификации очереди сконфигурирован так, чтобы временно отключать возможность добавления гостя в виртуальную очередь для аттракциона, когда текущее время ожидания превышает максимальное время ожидания диапазона времени ожидания.
17. Система по п. 16, дополнительно содержащая гостевой киоск, сконфигурированный для приема сигнала модификации очереди и отключения пользовательского ввода в ответ на прием сигнала модификации очереди, причем гостевой киоск сконфигурирован для передачи запроса на позицию в виртуальной очереди аттракциона на основе пользовательского ввода.
18. Система по п. 16, в которой контроллер виртуальной очереди сконфигурирован для вывода сигнала модификации очереди на ассоциированное с гостем устройство, чтобы инструктировать ассоциированному с гостем устройству отключать пользовательский ввод, причем ассоциированное с гостем устройство сконфигурировано для передачи запроса для позиции в виртуальной очереди аттракциона на основе пользовательского ввода.
19. Способ, содержащий этапы, на которых:
предоставляют данные расписания дорожек для аттракциона, содержащего множество дорожек, в контроллер виртуальной очереди, причем данные расписания дорожек содержат запланированные моменты времени, ассоциированные с закрытием поднабора из множества дорожек;
вычисляют данные переменной гостевой пропускной способности для аттракциона, при этом данные переменной гостевой пропускной способности вычисляются на основе, по меньшей мере, данных текущей гостевой пропускной способности, данных расписания дорожек и исторических данных гостевой пропускной способности для аттракциона;
определяют текущее время ожидания для следующей доступной позиции в виртуальной очереди для аттракциона на основе, по меньшей мере, следующей доступной позиции и данных переменной гостевой пропускной способности, причем текущее время ожидания перекрывает запланированные моменты времени, так что поднабор из множества дорожек будет закрыт в течение текущего времени ожидания, и при этом текущее время ожидания вычисляется на основе данных первой переменной гостевой пропускной способности, указывающих первую гостевую пропускную способность во время закрытия, и данных второй переменной гостевой пропускной способности, указывающих вторую гостевую пропускную способность, во время вне пределов времени закрытия; и
выводят сигнал текущего времени ожидания на блок отображения, ассоциированное с гостем устройство или их комбинацию, указывая текущее время ожидания в очереди на аттракцион.
20. Способ по п. 19, в котором исторические данные пропускной способности содержат исторические данные гостевой пропускной способности для одного или более аттракционов в отношении количества открытых дорожек, погодных данных, поведения гостей, календарной информации, демографической информации, количества гостей в группе, размера групп гостей или их комбинации.
RU2021130205A 2016-11-09 2017-11-09 Технология виртуальных очередей RU2021130205A (ru)

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US201662419833P 2016-11-09 2016-11-09
US201662419837P 2016-11-09 2016-11-09
US62/419,833 2016-11-09
US62/419,837 2016-11-09
US15/807,411 2017-11-08
US15/807,411 US10943188B2 (en) 2016-11-09 2017-11-08 Virtual queuing techniques

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KR (3) KR20240056660A (ru)
CN (2) CN109890475B (ru)
CA (1) CA3042882A1 (ru)
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