MX9304429A - Aparato y metodo para permitir que clientes controlen e implementen cambios de numero de directorio, caracteristicas y linea de telefono para sistemas de telefono con teclas para cliente. - Google Patents

Aparato y metodo para permitir que clientes controlen e implementen cambios de numero de directorio, caracteristicas y linea de telefono para sistemas de telefono con teclas para cliente.

Info

Publication number
MX9304429A
MX9304429A MX9304429A MX9304429A MX9304429A MX 9304429 A MX9304429 A MX 9304429A MX 9304429 A MX9304429 A MX 9304429A MX 9304429 A MX9304429 A MX 9304429A MX 9304429 A MX9304429 A MX 9304429A
Authority
MX
Mexico
Prior art keywords
telephone
key
features
control
customer
Prior art date
Application number
MX9304429A
Other languages
English (en)
Inventor
Sherri Lynn Cocklin
Thomas Paul Orlofsky
Tanya Titia Van Der Heyde
Original Assignee
American Telephone & Telegraph
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by American Telephone & Telegraph filed Critical American Telephone & Telegraph
Publication of MX9304429A publication Critical patent/MX9304429A/es

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M9/00—Arrangements for interconnection not involving centralised switching
    • H04M9/002—Arrangements for interconnection not involving centralised switching with subscriber controlled access to a line, i.e. key telephone systems
    • H04M9/005—Arrangements for interconnection not involving centralised switching with subscriber controlled access to a line, i.e. key telephone systems with subscriber controlled access to an exchange line
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27467—Methods of retrieving data
    • H04M1/27475—Methods of retrieving data using interactive graphical means or pictorial representations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La presente invención se refiere a una estación o puesto de trabajo interfase o interfaz de usuario gráfica, para emplear con un controlador administrador, para controlar e implementar cambios a equipos telefónicos de sistemas de teléfonos con teclas para el cliente, servidos por un sistema de conmutación telefónica. La estación de trabajo registra representaciones gráficas de alta resolución de cada equipo telefónico en un sistema de teléfono de teclas del cliente y permite que un usuario cliente elija y exhiba una representación gráfica de alta resolución grabada de cada equipo de teléfono del sistema de teléfono de teclado de usuario cliente. La estación de trabajo es interactiva con el usuario cliente y permite que el usuario cliente selectivamente alimente cambios en números en líneas de teléfono, características y directorio en sitios de botón clave de una representación gráfica de equipo de teléfono exhibido. Los cambios de botón clave alimentados por usuario se convierten en instrucciones de programa y transmiten al controlador administrador, para controlar el sistema de conmutación de teléfono para asignar las líneas de teléfono, características y números de directorio selectas por tecla, que se alimentan en las representaciones de equipo telefónico de tecla exhibidas para equipos de teléfono correspondiente del sistema telefónico con teclas para el cliente.
MX9304429A 1992-07-27 1993-07-22 Aparato y metodo para permitir que clientes controlen e implementen cambios de numero de directorio, caracteristicas y linea de telefono para sistemas de telefono con teclas para cliente. MX9304429A (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US07/920,089 US5309509A (en) 1992-07-27 1992-07-27 Graphical user interface workstation

Publications (1)

Publication Number Publication Date
MX9304429A true MX9304429A (es) 1994-04-29

Family

ID=25443135

Family Applications (1)

Application Number Title Priority Date Filing Date
MX9304429A MX9304429A (es) 1992-07-27 1993-07-22 Aparato y metodo para permitir que clientes controlen e implementen cambios de numero de directorio, caracteristicas y linea de telefono para sistemas de telefono con teclas para cliente.

Country Status (3)

Country Link
US (1) US5309509A (es)
CA (1) CA2100427C (es)
MX (1) MX9304429A (es)

Families Citing this family (65)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP3056551B2 (ja) * 1991-09-02 2000-06-26 富士通株式会社 加入者系伝送装置のアラーティングケーダンス制御方式
US6104396A (en) * 1992-04-17 2000-08-15 Matsushita Graphic Communication Systems Inc. Information processing system
US5402477A (en) * 1992-07-31 1995-03-28 Mcmahan; Michael L. System and method for configuring a telephone
FI92895C (fi) * 1993-04-06 1995-01-10 Nokia Telecommunications Oy Menetelmä ja järjestelmä puhelinkeskuksen käytön ohjaamiseksi tilaajaliittymästä käsin
DE4436175B4 (de) * 1993-10-12 2005-02-24 Intel Corporation, Santa Clara Vorrichtung zum Fernzugreifen auf einen Computer ausgehend von einem Telefonhandapparat
DE69332927T2 (de) * 1993-12-29 2004-02-12 British Telecommunications P.L.C. Gerät zur Verwaltung eines Elementverwalters für ein Fernmeldevermittlungssystem
GB2291518B (en) * 1994-07-19 1999-08-04 Peter Burk Installation of a multi-terminal network
US5802281A (en) 1994-09-07 1998-09-01 Rsi Systems, Inc. Peripheral audio/video communication system that interfaces with a host computer and determines format of coded audio/video signals
US5659603A (en) * 1994-09-30 1997-08-19 Lucent Technologies Inc. Method for printing key telephone designation strips
KR0128170B1 (ko) * 1994-10-08 1998-04-10 김광호 디지탈 키폰시스템에서 디지털 키폰전화기 접속장치 및 방법
JP3352262B2 (ja) * 1994-12-13 2002-12-03 キヤノン株式会社 情報通信処理装置
US5627978A (en) * 1994-12-16 1997-05-06 Lucent Technologies Inc. Graphical user interface for multimedia call set-up and call handling in a virtual conference on a desktop computer conferencing system
US7260834B1 (en) * 1999-10-26 2007-08-21 Legal Igaming, Inc. Cryptography and certificate authorities in gaming machines
US6272223B1 (en) * 1997-10-28 2001-08-07 Rolf Carlson System for supplying screened random numbers for use in recreational gaming in a casino or over the internet
US7690043B2 (en) 1994-12-19 2010-03-30 Legal Igaming, Inc. System and method for connecting gaming devices to a network for remote play
US5631954A (en) * 1994-12-27 1997-05-20 Mitel Corporation Method and apparatus for controlling a telephone
US6016341A (en) * 1995-03-22 2000-01-18 Cybiotronics, Ltd. Telephone with data acquisition means
US5956024A (en) * 1995-08-08 1999-09-21 Continental Cablevision, Inc. Graphical user interface for customer service representatives for subscriber management systems
KR0171834B1 (ko) * 1995-08-24 1999-03-30 김광호 키폰시스템에서 멀티넘버플랜방법
WO1997020423A1 (en) * 1995-11-29 1997-06-05 Bell Communications Research, Inc. A system and method for automatically screening and directing incoming calls
US5790652A (en) * 1996-03-12 1998-08-04 Intergrated Systems, Inc. Telephone station equipment employing rewriteable display keys
US6307925B1 (en) * 1996-04-10 2001-10-23 Harris Corporation Use of wizards/experts in a PBX environment
US5845062A (en) * 1996-06-25 1998-12-01 Mci Communications Corporation System and method for monitoring network elements organized in data communication channel groups with craft interface ports
US5870558A (en) * 1996-06-25 1999-02-09 Mciworldcom, Inc. Intranet graphical user interface for SONET network management
AU3502597A (en) * 1996-06-25 1998-01-14 Mci Communications Corporation Intranet graphical user interface for sonet network management
US6061332A (en) * 1996-06-25 2000-05-09 Mci Communications Corporation System and method for the automated configuration of network elements in a telecommunications network
US5875242A (en) * 1996-07-26 1999-02-23 Glaser; Lawrence F. Telecommunications installation and management system and method
JPH10224457A (ja) * 1997-02-07 1998-08-21 Hitachi Telecom Technol Ltd ディーリング通話端末装置
US6084951A (en) * 1997-04-23 2000-07-04 Nortel Networks Corporation Iconized name list
KR100238180B1 (ko) * 1997-05-02 2000-01-15 윤종용 제어 윈도우를 이용한 컴퓨터 통신용 제어 방법
US6266404B1 (en) * 1997-12-31 2001-07-24 Nortel Networks Limited Method and apparatus for controlling characteristics of distributed telephone sets from a central telephone switch
US6240172B1 (en) * 1998-01-29 2001-05-29 Lucent Technologies, Inc. Remote reconfiguration method for feature-function telephone sets
US6031902A (en) * 1998-03-02 2000-02-29 Hitachi Telecom Technologies, Ltd. Dealing communication system
US6208725B1 (en) * 1998-05-12 2001-03-27 Lucent Technologies Inc. Arrangement for controlling remote telephones
GB2337892B (en) * 1998-05-26 2003-08-27 Mitel Corp Smart transfer for answer positions
US6084944A (en) * 1998-06-08 2000-07-04 Lucent Technologies Inc. System for automated voice terminal recognition and dynamic representation on a test facility
JP4101368B2 (ja) 1998-08-24 2008-06-18 松下電器産業株式会社 ボタン電話装置およびそのメンテナンス方法並びに記録媒体
US6411700B1 (en) 1998-10-30 2002-06-25 Nec America, Inc. Telemanagement system with single point of entry
US6396914B1 (en) * 1998-11-20 2002-05-28 At&T Corp. Method and system for transmitting activation codes to a communication device
JP3748723B2 (ja) * 1998-11-24 2006-02-22 富士通株式会社 共通化パッケージ
US6415023B2 (en) * 1999-01-22 2002-07-02 Pointset Corporation Method and apparatus for setting programmable features of an appliance
US6256378B1 (en) 1999-01-22 2001-07-03 Pointset Corporation Method and apparatus for setting programmable features of an appliance
US7415102B2 (en) 1999-01-22 2008-08-19 Pointset Corporation Method and apparatus for setting programmable features of an appliance
US6882712B1 (en) 1999-01-22 2005-04-19 Pointset Corporation Method and apparatus for setting programmable features of an appliance
US7289611B2 (en) * 1999-01-22 2007-10-30 Pointset Corporation Method and apparatus for setting programmable features of motor vehicle
US6483906B1 (en) 1999-01-22 2002-11-19 Pointset Corporation Method and apparatus for setting programmable features of an appliance
US20040052343A1 (en) * 1999-02-16 2004-03-18 Glaser Lawrence F. Telecommunications installation and management system and method
US6281820B1 (en) 1999-07-12 2001-08-28 Pointset Corporation Methods and apparatus for transferring data from a display screen
KR20000017759A (ko) * 1999-11-17 2000-04-06 김응욱 시리얼 통신을 이용한 소프트웨어 전화기
EP1320982A2 (de) * 2000-09-19 2003-06-25 Siemens Aktiengesellschaft Verfahren zur anzeige von systemspezifischen meldungen auf endgeräten beliebiger hersteller
GB0107721D0 (en) * 2001-03-28 2001-05-16 Group 3 Technology Ltd Communications module for controlling the operation of a private branch exchange
US6625169B1 (en) 2002-06-14 2003-09-23 Telesys Technologies, Inc. Integrated communication systems for exchanging data and information between networks
US9865126B2 (en) 2002-10-09 2018-01-09 Zynga Inc. System and method for connecting gaming devices to a network for remote play
WO2004081722A2 (en) * 2003-03-06 2004-09-23 Bartlit Fred H Jr System, method, and computer program product for enabling customers to adjust the level of service provided by service providers
US20050194456A1 (en) 2004-03-02 2005-09-08 Tessier Patrick C. Wireless controller with gateway
US7580837B2 (en) 2004-08-12 2009-08-25 At&T Intellectual Property I, L.P. System and method for targeted tuning module of a speech recognition system
US7242751B2 (en) 2004-12-06 2007-07-10 Sbc Knowledge Ventures, L.P. System and method for speech recognition-enabled automatic call routing
US7751551B2 (en) 2005-01-10 2010-07-06 At&T Intellectual Property I, L.P. System and method for speech-enabled call routing
US7620058B2 (en) * 2005-05-03 2009-11-17 At&T Intellectual Property I, L.P. System and method for configuring and operating a network based telephone system
US7636432B2 (en) 2005-05-13 2009-12-22 At&T Intellectual Property I, L.P. System and method of determining call treatment of repeat calls
US7657020B2 (en) 2005-06-03 2010-02-02 At&T Intellectual Property I, Lp Call routing system and method of using the same
DE102005041364B4 (de) * 2005-08-31 2008-02-07 Siemens Ag Verfahren, Endeinrichtung und Kommunikationssystem zum Belegen einer Taste einer Kommunikationsendeinrichtung
JP2007124256A (ja) * 2005-10-27 2007-05-17 Toshiba Corp 交換システム及びこの交換システムで使用される保守処理結果提供方法
US8490020B2 (en) * 2008-02-21 2013-07-16 Shoretel, Inc. Programmable buttons for telephone user interface
JP6108505B1 (ja) * 2016-03-31 2017-04-05 Ｎｅｃプラットフォームズ株式会社 構内電話システム、主装置、主装置用プログラム、設定端末及び電話機の設定方法

Family Cites Families (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4431870A (en) * 1982-02-25 1984-02-14 May George A Telephone system with computer generated dial pad and automatic dialing
JPS59160397A (ja) * 1983-03-03 1984-09-11 Toshiba Corp ボタン電話装置におけるボタン電話機の機能割当て方式
US4747127A (en) * 1985-12-23 1988-05-24 American Telephone And Telegraph Company, At&T Bell Laboratories Customer programmable real-time system
US4763353A (en) * 1986-02-14 1988-08-09 American Telephone And Telegraph Company Terminal based adjunct call manager for a communication system
US4782517A (en) * 1986-09-08 1988-11-01 Bell Communications Research, Inc. System and method for defining and providing telephone network services
US4897866A (en) * 1988-10-19 1990-01-30 American Telephone And Telegraph Company, At&T Bell Laboratories Telecommunication system with subscriber controlled feature modification
US5062103A (en) * 1988-12-29 1991-10-29 At&T Bell Laboratories Telephone agent call management system
US4905274A (en) * 1989-06-22 1990-02-27 American Telephone & Telegraph Company At&T Bell Laboratories Key telephone management system
US5062133A (en) * 1989-07-07 1991-10-29 Logotronix Incorporated Multi-function telephone call management system
US5027391A (en) * 1989-08-17 1991-06-25 Call Management Products, Inc. Call management system
US5195086A (en) * 1990-04-12 1993-03-16 At&T Bell Laboratories Multiple call control method in a multimedia conferencing system
US5048080A (en) * 1990-06-29 1991-09-10 At&T Bell Laboratories Control and interface apparatus for telephone systems

Also Published As

Publication number Publication date
CA2100427C (en) 1997-10-14
US5309509A (en) 1994-05-03
CA2100427A1 (en) 1994-01-28

Similar Documents

Publication Publication Date Title
MX9304429A (es) Aparato y metodo para permitir que clientes controlen e implementen cambios de numero de directorio, caracteristicas y linea de telefono para sistemas de telefono con teclas para cliente.
AU574685B2 (en) Remote control
ES2132649T3 (es) Sistema de comunicacion telefonica con dispositivo de localizacion de usuarios.
IL153755A0 (en) Method and apparatus for providing computer services
KR910014832A (ko) 설비 관리 장치
JPS5525118A (en) Data input device
CA2297925A1 (en) System for displaying information on distributed automated transaction machines
DE10029945A1 (de) Türstation einer Briefkasten-, Klingel- und/oder Türsprechanlage
JPS644195A (en) Telephone set
JPS56116162A (en) Operation automatizing system for terminal device
JPS57203168A (en) Electronic cash register
US4163228A (en) Information display system having digital logic interconnections
GB2321978A (en) Point of sale system with graphic user interface for use with fuel dispenser
JPS57191736A (en) Picture call controlling system
DE3203051C2 (de) Anordnung zum Ansteuern von Blinden-Tastzeichen an Vermittlungsplätzen von Fernsprechanlagen
DE29517659U1 (de) Informationssystem in öffentlicher Sprechstelle
JPS56147207A (en) Computer system for monitoring control
JPS5535575A (en) Number display system for b board
KR960008739A (ko) 녹화시간설정시스템
JPS6433668A (en) Reception room management device
JPS63212248A (ja) タツチダイヤル装置
JPS5596781A (en) Control system of line state display equipment
IT1196456B (it) Perfezionamenti nei procedimento di preparazione di pelle scamosciata sintetica
JPS5773440A (en) Symbol input device
JPS6433678A (en) Input method for drawing information

Legal Events

Date Code Title Description
FG Grant or registration
MM Annulment or lapse due to non-payment of fees