JPH10222568A - Product and part individual information service system in product life cycle - Google Patents

Product and part individual information service system in product life cycle

Info

Publication number
JPH10222568A
JPH10222568A JP2473797A JP2473797A JPH10222568A JP H10222568 A JPH10222568 A JP H10222568A JP 2473797 A JP2473797 A JP 2473797A JP 2473797 A JP2473797 A JP 2473797A JP H10222568 A JPH10222568 A JP H10222568A
Authority
JP
Japan
Prior art keywords
information
product
maintenance
individual management
management information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2473797A
Other languages
Japanese (ja)
Inventor
Kikuo Suzaki
喜久雄 須崎
Hiroyuki Shiyokusawa
博之 触沢
Tomotoshi Ishida
智利 石田
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Ltd
Original Assignee
Hitachi Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Ltd filed Critical Hitachi Ltd
Priority to JP2473797A priority Critical patent/JPH10222568A/en
Publication of JPH10222568A publication Critical patent/JPH10222568A/en
Pending legal-status Critical Current

Links

Classifications

    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02PCLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/02Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02PCLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/30Computing systems specially adapted for manufacturing

Abstract

PROBLEM TO BE SOLVED: To attain low costs in a whole life cycle by allowing a product and part itself to have individual management information. SOLUTION: Information transfer among each processing of manufacture, use, maintenance, collection, and secondhand sales is operated by using information in an individual management storage device 1 provided in a product and data in an outside storage device 2 obtained through an information network. The outside storage device 2 is connected with an information network, connected with supporting devices 11-17 in each processing such as manufacture and maintenance or the like, and the necessary information of the supporting devices is provided. Individual information such as material information or part constitution information is stored with the ID information of the product in a data base at the time of manufacture. Also, product history information such as the activation information and maintenance information of each product is stored in the product itself as individual management information. Then, information necessary for each processing support or the like is processed, judged, and outputted by sharing the data base, and using the individual management information in each step of a product life cycle.

Description

【発明の詳細な説明】DETAILED DESCRIPTION OF THE INVENTION

【0001】[0001]

【発明の属する技術分野】本発明は、製品が製造,使
用,メンテナンス,回収,中古販売,処理,再利用され
る過程において使用される、製品・部品の個体管理情報
を用いたシステムに関する。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system using individual management information of products and parts, which is used in the process of manufacturing, using, maintaining, collecting, second-hand sales, processing, and reusing products.

【0002】[0002]

【従来の技術】製品が製造されてから廃棄されるまでの
いわゆる製品ライフサイクルを通して、より製品寿命が
長くなるメンテナンス、より付加価値を高く保つ回収,
市場ニーズに見合った中古販売、より付加価値が高く,
低コスト,環境負荷の少ない処理,再利用率が高く品
質,性能を満足する再生部品利用が望まれている。この
ような製品のライフサイクルにおいて、製品の稼働情
報,履歴情報を収集し、この情報を利用した修理支援シ
ステム等を構築するアイデアがある。
2. Description of the Related Art Throughout the so-called product life cycle from the time a product is manufactured until it is discarded, maintenance that prolongs the product life, recovery that keeps added value higher,
Second-hand sales that match market needs, with higher added value,
There is a demand for low-cost, low-impact processing, use of recycled parts that have high reuse rates and satisfy quality and performance. In the life cycle of such a product, there is an idea to collect operation information and history information of the product and to construct a repair support system or the like using the information.

【0003】[0003]

【発明が解決しようとする課題】しかし、上記従来技術
では、製品のライフサイクルにおいて、製品の稼働情
報,履歴情報を、製品の流れとは異なるある特定の場所
で収集するため、その収集,管理が困難である場合が生
じる。特に稼働情報は使用される場所,環境が様々であ
るがゆえに、管理することが、手間,コスト,データの
信頼性の面で、実現するのが困難である。
However, in the above-mentioned prior art, since the operation information and the history information of the product are collected at a specific place different from the flow of the product in the life cycle of the product, the collection and management are performed. May be difficult. In particular, since the operation information is used in various places and environments, it is difficult to manage the operation information in terms of labor, cost, and data reliability.

【0004】製品の履歴情報,稼働情報を的確に収集
し、これらを管理することができないと、結局は、履歴
情報,稼働情報を、製品ライフサイクルの各々の時点で
役立てることができず、製品開発・改善,再生部品利
用,メンテナンス,回収,中古販売,処理の合理化を実
現することはできない。
If it is not possible to accurately collect and manage product history information and operation information, the history information and operation information cannot be used at each point in the product life cycle. Development and improvement, use of recycled parts, maintenance, collection, second-hand sales, and rationalization of processing cannot be realized.

【0005】本発明の目的は、製品ライフサイクル全体
での低コスト化を実現するために、製品開発・改善,再
生部品利用,メンテナンス,回収,中古販売,処理の合
理化を実現するシステムを提供することである。
An object of the present invention is to provide a system for realizing product development / improvement, use of recycled parts, maintenance, collection, second-hand sale, and rationalization of processing in order to reduce costs throughout the product life cycle. That is.

【0006】[0006]

【課題を解決するための手段】本発明では、製造時点で
材質情報や部品構成情報等の個体情報を製品のID情報
と共にデータベースに記憶し、また、個々の製品の稼働
情報,メンテナンス情報等の製品履歴情報を、個体管理
情報として製品自体に記憶し、前記データベースを共有
して製品ライフサイクルの各々のステップで個体管理情
報を使って、修理支援,処理支援等に必要な情報を、処
理,判断,出力するシステムを採用することで実現でき
る。本システムでは個体管理情報を製品・部品自身に持
たせることにより、メンテナンスのみならず、製品開
発,再生部品再利用,回収,中古販売,処理に個体管理
情報を循環しながら使うことで、製品ライフサイクルを
通しての最適化が可能となる。また、製品開発・改善,
再生部品再利用,メンテナンス,回収,中古販売,処理
の各々のステップで個体情報を利用するには、製品自身
にID情報,履歴情報を入力,記憶させ、その読み出し
を行うことによって、利用が可能となる。
According to the present invention, individual information such as material information and component configuration information is stored in a database together with product ID information at the time of manufacturing, and operation information and maintenance information of individual products are stored. The product history information is stored in the product itself as individual management information, the database is shared, and the individual management information is used at each step of the product life cycle to process information necessary for repair support, processing support, and the like. It can be realized by adopting a system that judges and outputs. In this system, individual management information is stored in the product / part itself, so that product management, product development, reuse of recycled parts, collection, second-hand sales, and processing are used while circulating the individual management information, thereby improving product life. Optimization throughout the cycle is possible. In addition, product development and improvement,
In order to use individual information in each step of reuse of recycled parts, maintenance, collection, used sales, and processing, it is possible to use by inputting and storing ID information and history information in the product itself, and reading it out. Becomes

【0007】個体情報の記憶手段としては、メモリーチ
ップ,磁気記録媒体,光記憶媒体等を利用することがで
き、その入出力には、バーコード,磁気,IC,マイコ
ン直結,無線ICタグといった手段があり、これらの単
独利用もしくは組合わせ利用により製品自身から個体管
理情報を読み出すことが可能となる。また、外部管理情
報も合わせて用いることにより各々のステップでの最適
化が可能となる。
As a means for storing individual information, a memory chip, a magnetic recording medium, an optical storage medium, or the like can be used, and its input / output includes means such as a bar code, a magnet, an IC, a microcomputer directly connected, and a wireless IC tag. The individual management information can be read from the product itself by using these alone or in combination. In addition, optimization can be performed in each step by using external management information together.

【0008】製品開発・改善,再生部品再利用,メンテ
ナンス,回収,中古販売,処理の各々のステップでは、
それぞれのステップの処理支援装置により、個体管理情
報と外部管理情報を読み出して、各々での判断装置によ
り最適な処理方法を出力する。
In each step of product development / improvement, reuse of recycled parts, maintenance, collection, second-hand sales, and processing,
The individual management information and the external management information are read by the processing support device of each step, and the optimum processing method is output by the respective judgment devices.

【0009】[0009]

【発明の実施の形態】以下、本発明の実施例を図面を用
いて説明する。
Embodiments of the present invention will be described below with reference to the drawings.

【0010】本発明の製品ライフサイクルにおける製品
・部品個体情報サービスシステム全体の実施例を図1に
示す。
FIG. 1 shows an embodiment of the entire product / part individual information service system in the product life cycle of the present invention.

【0011】図1では、製品のライフサイクルの流れ、
すなわち、製造,使用,メンテナンス,回収,中古販
売,処理での物の流れを点線で示す。処理後の再生部
品,材料は主に製造へ戻り循環するがメンテナンス,回
収,中古販売に戻ることもある。本実施例のシステムで
は、製造,使用,メンテナンス,回収,中古販売,処理
間での情報授受は、製品中に備えられた個体管理記憶装
置1中の情報と、情報ネットワークを介して入手できる
外部記憶装置2中のデータを利用して行われる。各ステ
ップでの個体管理記憶装置1への情報の入力と、個体管
理記憶装置1からの各支援装置への情報入力は矢印で示
す。
FIG. 1 shows a flow of a product life cycle,
That is, the flow of goods in manufacturing, use, maintenance, collection, second-hand sales, and processing is indicated by dotted lines. Recycled parts and materials after processing return mainly to manufacturing and circulate, but sometimes return to maintenance, collection, and second-hand sales. In the system according to the present embodiment, information exchange between manufacturing, use, maintenance, collection, second-hand sales, and processing is performed by the information in the individual management storage device 1 provided in the product and the external information available through the information network. This is performed using data in the storage device 2. The input of information to the individual management storage device 1 and the input of information from the individual management storage device 1 to each support device in each step are indicated by arrows.

【0012】まず製造,使用,メンテナンスでの個体管
理情報入力について図1をもとに説明する。
First, input of individual management information during manufacture, use, and maintenance will be described with reference to FIG.

【0013】製品の製造ステップでは、製品中に備えら
れた個体管理記憶装置1に、型番,製造番号といったI
D情報を入力する。データ量の多い部品表等の構成情報
や部品毎の材質情報は、データベース化するための外部
記憶装置2に入力する。また、データ容量に問題なけれ
ば材質情報,構成情報も個体管理記憶装置1に入力して
もよい。
[0013] In the product manufacturing step, the individual management storage device 1 provided in the product stores information such as a model number and a serial number.
Enter D information. Configuration information such as a parts table having a large amount of data and material information for each part are input to the external storage device 2 for making a database. If there is no problem in the data capacity, material information and configuration information may also be input to the individual management storage device 1.

【0014】外部記憶装置2は、情報ネットワークに接
続され、製造,メンテナンス,回収,中古販売,処理で
の支援装置11〜17に接続され、支援装置の必要とす
る情報を提供する。外部記憶装置に記憶される情報は、
材質情報,構成情報に限定されるものでなく、製造時に
製品に関する情報として付与されるものであれば何でも
よく、製品毎の個体管理記憶装置1に記憶させるには膨
大すぎる情報であれば、この外部記憶装置に記憶させて
おく方がよい。また、必ずしもネットワークに接続され
ている必要はなく、支援装置11〜17に情報を提供す
るために、無線送受信装置等を用いてもよい。
The external storage device 2 is connected to an information network, and is connected to support devices 11 to 17 for manufacturing, maintenance, collection, second-hand sales, and processing, and provides information required by the support devices. The information stored in the external storage device is
The information is not limited to the material information and the configuration information, and may be anything provided as information on the product at the time of manufacture. If the information is too large to be stored in the individual management storage device 1 for each product, this information is used. It is better to store it in an external storage device. Further, it is not always necessary to be connected to a network, and a wireless transmission / reception device or the like may be used to provide information to the support devices 11 to 17.

【0015】使用ステップでは、製品の通電時間,動作
回数,操作回数等の稼働情報とエラー時の現象,場所,
回数等のエラー情報等を、個体管理記憶装置1に入力す
る。製品中に製品の通電時間,動作回数,操作回数等の
稼働情報を算出する演算部を設け、仕様結果に応じて算
出された稼働情報が自動的に個体管理記憶装置1に記憶
される。また、稼働情報は、パソコン等の機器を製品中
の個体管理記憶装置1に接続して、ユーザや販売店によ
って手動入力されてもよい。
In the use step, operation information such as the energizing time, the number of operations, and the number of operations of the product and the phenomenon, location,
Error information such as the number of times is input to the individual management storage device 1. An operation unit for calculating operation information such as the energizing time, the number of operations, and the number of operations of the product is provided in the product, and the operation information calculated according to the specification result is automatically stored in the individual management storage device 1. The operation information may be manually input by a user or a dealer by connecting a device such as a personal computer to the individual management storage device 1 in the product.

【0016】メンテナンスのステップでは、交換部品,
修理内容等のメンテナンス情報を個体管理記憶装置1に
入力する。製品中には、部品交換,修理操作を行うと、
部品自体にあるいは部品取付部に設置されたセンサから
部品を交換した旨の情報を読みとって、メンテナンス情
報を算出する演算部を設け、何回部品を交換したか、ど
のような修理作業をしたか等のメンテナンス情報を、自
動的に個体管理記憶装置1に記憶する。また、メンテナ
ンス情報は、パソコン等の機器を製品中の個体管理記憶
装置1に接続して、修理業者やユーザによって手動入力
されてもよい。但し、個体管理記憶装置1に入力する情
報は、上述の情報に限定されるものではなく、また、デ
ータ量により、外部記憶装置2にどの部分の情報を入力
してもかまわない。
In the maintenance step, replacement parts,
Maintenance information such as repair details is input to the individual management storage device 1. During product replacement and repair operations,
An information processing unit that calculates the maintenance information by reading the information indicating that the part has been replaced on the part itself or from the sensor installed in the part mounting part is provided, and how many times the part has been replaced and how much repair work has been performed Etc. are automatically stored in the individual management storage device 1. Further, the maintenance information may be manually input by a repair agent or a user by connecting a device such as a personal computer to the individual management storage device 1 in the product. However, the information input to the individual management storage device 1 is not limited to the above-described information, and any portion of the information may be input to the external storage device 2 depending on the data amount.

【0017】上述の製品中に設けられる個体管理記憶装
置1は、たとえばメモリーチップ,磁気記録媒体,光記
憶媒体等を利用することができる。無線ICタグを利用
した記憶装置であれば、製品に非接触で情報を書き込む
こともできる。
The individual management storage device 1 provided in the above-mentioned product can use, for example, a memory chip, a magnetic recording medium, an optical storage medium, or the like. With a storage device using a wireless IC tag, information can be written to a product without contact.

【0018】また、手動入力なら、パソコン等の接続に
より入力することの他、製品のある部分に、稼働情報,
メンテナンス情報等を示すバーコードを作成して、張り
付けてもよい。
In the case of manual input, in addition to inputting by connecting a personal computer or the like, operation information,
A barcode indicating maintenance information or the like may be created and attached.

【0019】次に製造,メンテナンス,回収,中古販
売,処理での個体管理情報を用いた支援装置11〜17
について図1をもとに説明する。
Next, support devices 11 to 17 using individual management information in manufacturing, maintenance, collection, second-hand sales, and processing.
Will be described with reference to FIG.

【0020】再利用適正判断支援装置11は、製造ステ
ップで、再生部品,材料の再利用適正を判断するときに
個体管理記憶装置1よりID情報,通電時間,動作・操
作履歴を入力し、外部管理記憶装置2よりネットワーク
を介して構成情報,材質情報を入力することにより、再
生部品,材料の再利用適正可否や一部の部品修理,交換
で再利用可になるかの支援情報を得ることができる。
The reuse appropriateness determination support device 11 inputs ID information, energization time, operation / operation history from the individual management storage device 1 when determining the appropriateness of reuse of recycled parts and materials in the manufacturing step, By inputting configuration information and material information from the management storage device 2 via a network, to obtain support information as to whether recycled parts and materials can be reused properly and whether parts can be reused through repair or replacement Can be.

【0021】次機種開発/製品改善支援装置12は、製
造ステップでの次機種開発・製品改善において、個体管
理記憶装置1よりID情報,エラー情報,通電時間,動
作・操作履歴を入力し、外部管理記憶装置2より構成情
報,材質情報を入力することにより、エラー頻度多の機
能,構成部品情報や、エラーと使用頻度,材質の関係等
のエラー要因分析情報を得ることができる。
The next model development / product improvement support device 12 inputs ID information, error information, power-on time, operation / operation history from the individual management storage device 1 in the next model development / product improvement in the manufacturing step, By inputting the configuration information and the material information from the management storage device 2, it is possible to obtain error-frequent function, component part information, and error factor analysis information such as the relationship between the error, the frequency of use, and the material.

【0022】予防保全/定期保守支援装置13は、メン
テナンスのステップでの予防保全,定期保守において、
個体管理記憶装置1よりID情報,エラー情報,通電時
間,動作・操作履歴を入力し、外部管理記憶装置2より
構成情報を入力することにより、対象保守部品の抽出が
できる。
The preventive maintenance / periodic maintenance support device 13 is used for preventive maintenance and periodic maintenance in a maintenance step.
By inputting ID information, error information, power-on time, operation / operation history from the individual management storage device 1 and configuration information from the external management storage device 2, the target maintenance part can be extracted.

【0023】また、故障修理支援装置14は、メンテナ
ンスでの故障修理において、個体管理記憶装置1よりI
D情報,エラー情報,動作・操作履歴を入力し、外部管
理記憶装置2より構成情報を入力することにより、対象
修理箇所・部品・機能の抽出ができる。
Further, the failure repair support device 14 stores the I / O data from the individual management storage device 1 in the failure repair during maintenance.
By inputting D information, error information, operation / operation history, and configuration information from the external management storage device 2, it is possible to extract a target repair location / part / function.

【0024】受入元決定支援装置15は、回収ステップ
での受入元を撰ぶときに、個体管理記憶装置1よりID
情報,通電時間,動作・操作履歴,メンテナンス情報を
入力し、外部管理記憶装置2より構成情報,中古品・再
生部品/材料市場情報を入力することにより、中古販売
適正可否,再生処理適正可否、引取価格推定等の情報を
出力することができる。
When selecting the receiving source in the collection step, the receiving source determination support device 15 sends the ID from the individual management storage device 1 to the receiving source.
By inputting information, power-on time, operation / operation history, and maintenance information, and by inputting configuration information and second-hand / recycled parts / material market information from the external management storage device 2, whether or not the second-hand sale is appropriate, whether or not the regeneration process is appropriate, It is possible to output information such as an estimate of a pickup price.

【0025】中古価格設定支援装置16は、中古販売で
の中古価格設定において、個体管理記憶装置1よりID
情報,通電時間,動作・操作履歴,メンテナンス情報を
入力し、外部管理記憶装置2より中古品市場情報を入力
することにより、使用期間及び使用回数,時間等の製品
の実際値及び中古品市場情報との対比等の中古価格設定
支援情報を出力することができる。
The second-hand price setting support device 16 uses the ID from the individual management storage device 1 in the second-hand price setting during second-hand sales.
By inputting information, power-on time, operation / operation history, and maintenance information, and second-hand market information from the external management storage device 2, the actual value of the product such as the period of use, the number of times of use, and time, and the second-hand market information Used price setting support information such as a comparison with the price can be output.

【0026】処理手順判断支援装置17は、処理ステッ
プでの処理手順計画において、個体管理記憶装置1より
ID情報,通電時間,動作・操作履歴,メンテナンス情
報を入力し、外部管理記憶装置2より構成情報,材質情
報,有害物情報,再生部品/材料市場情報,処理設備情
報を入力することにより、再生部品分解処理方法,有害
物処理方法,有価材料処理法,廃棄物処理方法や複数の
製品を同時に処理するときには処理順序計画等の処理手
順判断支援情報を出力することができる。
The processing procedure decision support device 17 receives ID information, energization time, operation / operation history, and maintenance information from the individual management storage device 1 in the processing procedure plan in the processing step, and comprises the external management storage device 2. By inputting information, material information, harmful substance information, recycled parts / material market information, and processing equipment information, the recycled parts disassembly processing method, harmful substance processing method, valuable material processing method, waste processing method, and multiple products When processing is performed simultaneously, processing procedure determination support information such as a processing order plan can be output.

【0027】以上の製品ライフサイクルでの各々のステ
ップにおいて、どのような情報が生成されて外部記憶装
置2あるいは個体管理記憶装置に記憶されるか、また、
生成された情報が各ステップのどの支援装置で利用され
るかを、図2にまとめて示す。表の横軸にはどのステッ
プでどのような情報が生成されるかを示し、縦軸にはど
のステップのどの支援装置でどの情報が利用されるかを
丸印で示した。
At each step in the above product life cycle, what kind of information is generated and stored in the external storage device 2 or the individual management storage device,
FIG. 2 collectively shows which support device of each step uses the generated information. The horizontal axis of the table indicates what information is generated at which step, and the vertical axis indicates which information is used by which support device at which step by a circle.

【0028】次に図3〜図9を用いて装置11〜17に
ついて説明する。
Next, the devices 11 to 17 will be described with reference to FIGS.

【0029】図3は、再利用適正判断支援装置11の一
実施例を示す図である。
FIG. 3 is a diagram showing an embodiment of the reusability suitability judging support device 11.

【0030】図3の再利用適正判断支援装置11の入力
手段,再利用適正評価手段,出力手段について説明す
る。
The input means, reuse appropriate evaluation means, and output means of the reuse appropriateness judging support device 11 of FIG. 3 will be described.

【0031】入力手段では、再生部品の個体管理記憶装
置1よりID情報,通電時間,動作・操作履歴情報を個
体管理情報読取装置111により入力し、外部管理記憶
装置2より構成情報,材質情報,再利用基準情報をキー
ボード,マウス,入力表示装置(デイスプレイ端末)に
より入力する。
In the input means, ID information, energization time, and operation / operation history information are input from the individual management storage device 1 of the reproduction component by the individual management information reading device 111, and the configuration information, material information, Reuse reference information is input using a keyboard, a mouse, and an input display device (display terminal).

【0032】入力作業は、個体管理記憶装置1よりバー
コード,磁気読み取り,光読み取り,ICメモリ,マイ
コン等から直結して読み出す、無線ICタグを利用する
といった手段が考えられる。以下に列挙して述べる支援
装置も同じである。
For the input operation, a bar code, a magnetic read, an optical read, an IC memory, a microcomputer or the like directly connected to the individual management storage device 1 and read, or a wireless IC tag may be used. The same applies to the support devices listed and described below.

【0033】再利用適正評価手段は、再利用適正評価部
112と再利用のための部品交換/修理ガイド算出部よ
り構成される。再利用適正評価部112では再利用基準
情報と実際値との比較例えば通電時間の再利用基準値と
実時間との比較や動作回数の再利用基準値と実動作回数
の比較を行う。再利用のための部品交換/修理ガイド算
出部113では再利用適正評価部112で再利用適正不
可と評価された部品に対し再利用可となるための小部品
の交換や修理のガイドを算出する。例えば小部品a,
b,cの中で小部品c不良のため交換が必要といったガ
イドを算出する。出力手段では出力表示装置(デイスプ
レイ端末),情報出力プリンタ,補助記憶装置に再利用
適正評価部112の評価結果、再利用のための部品交換
/修理ガイド算出部113の算出結果を出力する。補助
記憶装置には複数の再生部品の出力結果を記憶させ、再
利用基準情報の更新に用いる。
The reusability evaluation unit comprises a reusability evaluation unit 112 and a part replacement / repair guide calculation unit for reuse. The reuse appropriateness evaluation unit 112 compares the reuse reference information with the actual value, for example, compares the reuse reference value of the energizing time with the real time, and compares the reuse reference value of the number of operations with the actual number of operations. The part replacement / repair guide calculation unit 113 for reuse calculates a guide for replacing or repairing a small part to make it reusable for the part evaluated as not suitable for reuse by the proper reuse evaluation unit 112. . For example, small parts a,
A guide is calculated in b and c indicating that the small part c is defective and needs to be replaced. The output means outputs the evaluation result of the proper reuse evaluation unit 112 and the calculation result of the part replacement / repair guide calculation unit 113 for reuse to an output display device (display terminal), an information output printer, and an auxiliary storage device. Output results of a plurality of reproduction parts are stored in the auxiliary storage device, and are used for updating reuse reference information.

【0034】図4は、次機種開発/製品改善支援装置1
2の一実施例を表す図である。
FIG. 4 shows a next model development / product improvement support device 1.
FIG. 2 is a diagram illustrating an example of the second embodiment.

【0035】図4の次機種開発/製品改善支援装置12
の入力手段,品質・使用状況評価手段,出力手段につい
て説明する。
Next model development / product improvement support device 12 shown in FIG.
The input means, quality / usage state evaluation means, and output means will be described.

【0036】入力手段では、再生部品の個体管理記憶装
置1よりID情報,エラー情報,動作・操作履歴情報を
個体管理情報読取装置121により入力し、外部管理記
憶装置2より構成情報,材質情報,品質・使用状況基準
情報をキーボード,マウス,入力表示装置(デイスプレ
イ端末)により入力する。
In the input means, ID information, error information and operation / operation history information are input from the individual management storage device 1 of the reproduction part by the individual management information reading device 121, and the configuration information, material information, The quality / usage standard information is input using a keyboard, a mouse, and an input display device (display terminal).

【0037】品質・使用状況評価手段は、エラー頻度算
出部122,重大エラー抽出部123,使用頻度算出部12
4,使用頻度少,過多抽出部125とエラー要因分析部
126より構成される。
The quality / usage state evaluation means includes an error frequency calculator 122, a serious error extractor 123, and a use frequency calculator 12.
4. Infrequently used, excessively used extraction unit 125 and error factor analysis unit
It consists of 126.

【0038】エラー頻度算出部122はエラー情報をも
とにエラーの現象別,機能別,小部品別にエラー頻度を
算出する。
The error frequency calculation section 122 calculates the error frequency for each error phenomenon, each function, and each small part based on the error information.

【0039】重大エラー抽出部123はエラー頻度算出
部122の算出結果と品質基準情報により、使用者の安
全,製品の破損に関わるエラー,回復に長時間を要する
エラー,エラー頻度過多の機能,小部品を抽出する。
The serious error extracting section 123 uses the calculation result of the error frequency calculating section 122 and the quality reference information to make an error relating to user safety, product damage, an error requiring a long time for recovery, a function having an excessive error frequency, and a small error frequency function. Extract parts.

【0040】使用頻度算出部124は機能別,小部品別
に使用頻度を算出する。
The use frequency calculation section 124 calculates the use frequency for each function and each small part.

【0041】使用頻度少・過多抽出部125は使用頻度
算出部124の算出結果と使用状況基準情報により使用
頻度少・過多の機能,小部品を抽出する。
The infrequently used / excessive use extracting unit 125 extracts functions and small parts that are used infrequently / infrequently based on the calculation result of the use frequency calculating unit 124 and the use condition reference information.

【0042】エラー要因分析部126は、重大エラー抽
出部123と使用頻度少・過多抽出部125の抽出結果
と製品設計情報をもとにエラー,使用頻度,製品設計仕
様の関連性を分析する。
The error factor analysis unit 126 analyzes the relevance of the error, the frequency of use, and the product design specifications based on the extraction results of the serious error extraction unit 123 and the use frequency low / excess use extraction unit 125 and the product design information.

【0043】出力手段では出力表示装置(デイスプレイ
端末),情報出力プリンタ,補助記憶装置にエラー頻度
算出部122の算出結果,重大エラー抽出部123の抽
出結果,使用頻度算出部124の算出結果,使用頻度
少,過多抽出部125の抽出結果,エラー要因分析部1
26の分析結果を出力する。補助記憶装置には複数の再
生部品の品質・使用状況評価出力結果を記憶させ、品質
・使用状況基準情報の更新に用いる。
The output means includes an output display device (display terminal), an information output printer, an auxiliary storage device, a calculation result of the error frequency calculation unit 122, an extraction result of the serious error extraction unit 123, a calculation result of the use frequency calculation unit 124, and a use result. Extraction result of infrequent and excessive extraction unit 125, error factor analysis unit 1
The analysis result of 26 is output. The auxiliary storage device stores quality / usage state evaluation output results of a plurality of reproduction parts, and uses the results for updating quality / usage state reference information.

【0044】図5は、予防保全/定期保守支援装置13
の一実施例を表す図である。
FIG. 5 shows a preventive maintenance / periodic maintenance support device 13.
It is a figure showing an Example of a.

【0045】図5の予防保全/定期保守支援装置13の
入力手段,保全/保守部品選定手段,ソフトウエア変更
判断手段,出力手段−1,出力手段−2について説明す
る。入力手段では、再生部品の個体管理記憶装置1より
ID情報,通電時間,動作/操作履歴情報,メンテナン
ス情報,ソフトウエア情報を個体管理情報読取装置13
1により入力し、外部管理記憶装置2より構成情報,保
全/保守基準情報をキーボード,マウス,入力表示装置
(デイスプレイ端末)により入力する。
The input means, maintenance / maintenance parts selecting means, software change judging means, output means-1, and output means-2 of the preventive maintenance / periodic maintenance support device 13 of FIG. 5 will be described. In the input means, the ID information, the energization time, the operation / operation history information, the maintenance information, and the software information are read from the individual management storage device 1 of the reproduction component by the individual management information reading device 13.
1 and input the configuration information and maintenance / maintenance reference information from the external management storage device 2 using a keyboard, a mouse, and an input display device (display terminal).

【0046】保全/保守部品選定手段は、部品別使用期
間基準超過判断部132,部品別使用量算出部133,
保全基準超過部品判断部134と保全/保守部品抽出部
135より構成される。
The maintenance / maintenance part selecting means includes a part-by-part use period reference excess determining unit 132, a part-by-part use amount calculation unit 133,
Maintenance standard excess parts judgment unit 134 and maintenance / maintenance parts extraction unit
It consists of 135.

【0047】部品別使用期間基準超過判断部132は構
成情報とメンテナンス情報及び保全/保守基準情報より
保証期間を超過した部品を抽出する。
The part-by-part use period reference excess determining unit 132 extracts a part whose warranty period has expired from the configuration information, maintenance information, and maintenance / maintenance reference information.

【0048】部品別使用量算出部133は通電時間と動
作/操作履歴情報より動作時間,動作回数等の部品別に
使用量を算出する。
The component-specific usage calculator 133 calculates the usage of each component such as the operation time and the number of operations based on the power-on time and the operation / operation history information.

【0049】保全基準超過部品判断部134は部品別使
用量算出部133と保全/保守基準情報より使用量を超
過した部品を抽出する。
The part exceeding the maintenance criterion judging section 134 extracts a part exceeding the used amount from the used amount calculating part 133 for each part and the maintenance / maintenance criterion information.

【0050】保全/保守部品抽出部135は部品別使用
期間基準超過判断部132と保全基準超過部品判断部1
34より交換対象の部品を抽出,新部品を選定するとと
もに交換部品と強い関係のある部品を洗い出し交換要否
を判断する。
The maintenance / maintenance parts extraction unit 135 includes a part-by-part use period standard excess determination unit 132 and a maintenance standard excess parts determination unit 1
34, a part to be replaced is extracted, a new part is selected, and parts having a strong relationship with the replaced part are identified to determine whether or not replacement is necessary.

【0051】ソフトウエア変更判断手段は、バージョン
別対象製品/部品算出部136と現製品導入バージョン
選定部137より構成される。
The software change judging means is composed of a target product / part calculating section 136 for each version and a current product introduction version selecting section 137.

【0052】バージョン別対象製品/部品算出部136
はソフトウエア情報と保全/保守基準情報より、現在使
用しているソフトウエアより新しいバージョンがサポー
トしている製品/部品を選定する。
Target Product / Parts by Version 136
Selects the products / parts supported by the newer version than the currently used software from the software information and the maintenance / maintenance criteria information.

【0053】現製品導入バージョン選定部137はバー
ジョン別対象製品/部品算出部136と構成情報より現製
品が使用できるソフトウエアのバージョンを選定する。
The current product introduction version selection unit 137 selects a software version that can be used by the current product from the target product / parts calculation unit 136 for each version and the configuration information.

【0054】出力手段−1では出力表示装置(デイスプ
レイ端末),情報出力プリンタ,補助記憶装置に部品別
使用期間基準超過判断部132の判断結果,部品別使用
量算出部133の算出結果,保全基準超過部品判断部1
34の判断結果,保全/保守部品抽出部135の抽出結
果,バージョン別対象製品/部品算出部136の算出結
果,現製品導入バージョン選定部137の選定結果を出
力する。補助記憶装置には複数の保全/保守部品選定結
果を記憶させ、保全/保守部品選定情報の更新に用い
る。
In the output means-1, the judgment result of the part-by-part use period excess judgment unit 132, the calculation result of the part-by-part use amount calculation unit 133, the maintenance criterion, and the like are stored in an output display device (display terminal), information output printer, and auxiliary storage device. Excess parts judgment part 1
34, the result of extraction by the maintenance / maintenance parts extraction unit 135, the result of calculation by the target product / parts calculation unit 136 by version, and the result of selection by the current product introduction version selection unit 137 are output. A plurality of maintenance / maintenance part selection results are stored in the auxiliary storage device, and are used for updating maintenance / maintenance part selection information.

【0055】出力手段−2では個体管理情報書込装置1
38へ現製品導入バージョン選定部137で選定したソ
フトウエアを出力し再生部品の個体管理記憶装置1へ記
録する。
In the output means-2, the individual management information writing device 1
The software selected by the current product introduction version selection unit 137 is output to 38 and recorded in the individual management storage device 1 of the reproduction component.

【0056】図6は、故障修理支援装置14の一実施例
について示す図である。
FIG. 6 is a diagram showing one embodiment of the failure repair support device 14.

【0057】図6の故障修理支援装置14の入力手段,
故障箇所分析手段,出力手段について説明する。
The input means of the failure repair support device 14 shown in FIG.
The fault location analysis means and output means will be described.

【0058】入力手段では、再生部品の個体管理記憶装
置1よりID情報,エラー情報,動作/操作履歴情報,
ソフトウエア情報を個体管理情報読取装置141により
入力し、外部管理記憶装置2より構成情報,保全/保守
基準情報をキーボード,マウス,入力表示装置(デイス
プレイ端末)により入力する。
In the input means, ID information, error information, operation / operation history information,
The software information is input by the individual management information reading device 141, and the configuration information and the maintenance / maintenance reference information are input from the external management storage device 2 by a keyboard, a mouse, and an input display device (display terminal).

【0059】故障箇所分析手段は、エラー内容判断部1
42,故障箇所判断部143,交換部品/ソフトウエア
判断部144と修理手順決定部145より構成される。
The failure point analyzing means includes an error content judging unit 1
42, a failure point determination unit 143, a replacement part / software determination unit 144, and a repair procedure determination unit 145.

【0060】エラー内容判断部142はエラー情報とエ
ラー補足情報よりエラーの現象からエラーの詳細内容分
析/判断する。
The error content judging section 142 analyzes / determines the detailed content of the error from the error phenomenon based on the error information and the error supplementary information.

【0061】故障箇所判断部143はエラー内容判断部
142の判断結果と構成情報より、故障の発生した部品
あるいは機能(ソフトウエア),故障部品の組込位置を
判断する。
The fault location judging section 143 judges the component or function (software) in which the fault has occurred, and the position where the fault component is installed, based on the judgment result of the error content judging section 142 and the configuration information.

【0062】交換部品/ソフトウエア判断部144は新
部品など交換する部品あるいは新バージョンなど入替え
るソフトウエアを選定する。
The replacement part / software determination section 144 selects a replacement part such as a new part or software to be replaced such as a new version.

【0063】修理手順決定部145は交換部品/ソフト
ウエア判断部144の判断結果と構成情報により製品/
部品の分解再組立てなどの修理手順を決定する。
The repair procedure determining unit 145 determines the product / product based on the determination result of the replacement part / software determining unit 144 and the configuration information.
Determine repair procedures such as disassembly and reassembly of parts.

【0064】出力手段では出力表示装置(デイスプレイ
端末),情報出力プリンタ,補助記憶装置,個体管理情
報書込装置にエラー内容判断部142の判断結果,故障
箇所判断部143の判断結果,交換部品/ソフトウエア
判断部144の判断結果,修理手順決定部145の決定
結果を出力する。補助記憶装置には複数の再生部品の故
障箇所分析結果を記憶させ、故障箇所分析基準情報の更
新に用いる。個体管理情報書込装置146へ交換部品/
ソフトウエア判断部144で選定したソフトウエアを出
力し再生部品の個体管理記憶装置1へ記録する。
The output means includes an output display device (display terminal), an information output printer, an auxiliary storage device, and an individual management information writing device. The determination result of the software determination unit 144 and the determination result of the repair procedure determination unit 145 are output. The auxiliary storage device stores failure point analysis results of a plurality of reproduced parts and uses the results for updating failure point analysis reference information. Replacement parts / to individual management information writing device 146
The software selected by the software determination unit 144 is output and recorded in the individual management storage device 1 of the reproduction component.

【0065】図7は、受入元決定支援装置15の一実施
例を表す図である。
FIG. 7 is a diagram showing an embodiment of the accepting source determination support device 15.

【0066】図7の受入元決定支援装置15の入力手
段,受取業者選定手段,出力手段について説明する。
The input means, recipient selection means, and output means of the accepting source determination support device 15 shown in FIG. 7 will be described.

【0067】入力手段では、再生部品の個体管理記憶装
置1よりID情報,通電時間,動作/操作履歴情報,メ
ンテナンス情報を個体管理情報読取装置151により入
力し、外部管理記憶装置2より構成情報,材質情報,中
古品価格情報,材料価格情報,分解/回収標準価格情
報,有害物/有価物情報をキーボード,マウス,入力表
示装置(デイスプレイ端末)により入力する。
In the input means, ID information, energization time, operation / operation history information, and maintenance information are input by the individual management information reading device 151 from the individual management storage device 1 of the reproduction component. Material information, used article price information, material price information, disassembly / recovery standard price information, and hazardous / valuable material information are input using a keyboard, mouse, and input display device (display terminal).

【0068】受取業者選定手段は、中古製品価格算出部
152,中古部品価格算出部153,材料価格算出部1
54,外観/機能チェック部155,有害物処理価格算
出部156と最適受取業者評価部157より構成され
る。
The receiver selecting means includes a used product price calculation section 152, a used part price calculation section 153, and a material price calculation section 1.
54, an appearance / function check section 155, a harmful substance processing price calculation section 156, and an optimum receiver evaluation section 157.

【0069】中古製品価格算出部152はID情報,通
電時間,動作/操作履歴情報,メンテナンス情報,構成
情報及び中古品価格情報より該当製品を年式,使用時間
/回数,付属オプションなどで評価し中古製品としての
価格を算出する。
The used product price calculation unit 152 evaluates the corresponding product based on the ID information, the energizing time, the operation / operation history information, the maintenance information, the configuration information, and the used product price information according to the year type, usage time / times, attached options, and the like. Calculate the price as a used product.

【0070】中古部品価格算出部153はID情報,通
電時間,動作/操作履歴情報,メンテナンス情報,構成
情報,中古品価格情報及び分解/回収標準価格情報より
該当部品を年式,使用時間/回数,製品からの取出し費
用などで評価し中古部品としての価値(利益)を算出す
る。
The used part price calculation unit 153 determines the corresponding part from the year information, usage time / number of times based on ID information, energizing time, operation / operation history information, maintenance information, configuration information, used product price information, and disassembly / recovery standard price information. Calculate the value (profit) as a used part by evaluating the cost of taking out the product.

【0071】材料価格算出部154は構成情報,材質情
報,材料価格情報及び分解/回収標準価格情報より材料
価格,分解/回収標準価格などで評価し材料回収時の価
値(利益)を算出する。
The material price calculator 154 calculates the value (profit) at the time of material recovery by evaluating the material price, the decomposition / recovery standard price, and the like from the configuration information, the material information, the material price information, and the decomposition / recovery standard price information.

【0072】外観/機能チェック部155は中古製品価
格算出部152または中古部品価格算出部153の変形
(破損)/劣化/汚れなどの外観及び騒音/振動/温度
などの機能確認を行い製品または部品としての価値の高
低を評価する。
The appearance / function check section 155 checks the appearance such as deformation (damage) / deterioration / dirt of the used product price calculation section 152 or the used part price calculation section 153 and the function such as noise / vibration / temperature and performs a product or part check. Assess the value as a value.

【0073】有害物処理価格算出部156は材料価格算
出部154で回収した場合の有害物発生有無及び発生時
の有害物処理にかかる価格を算出する。
The harmful substance processing price calculation unit 156 calculates the presence or absence of harmful substances when collected by the material price calculation unit 154 and calculates the price for harmful substance processing when they occur.

【0074】最適受取業者評価部157は中古製品価格
算出部152,中古部品価格算出部153,材料価格算
出部154,外観/機能チェック部155,有害物処理
価格算出部156より最も利益の出るリサイクル方法を
推定し該当する受取業者を検討/評価する。
The optimum receiver evaluation unit 157 includes a used product price calculation unit 152, a used part price calculation unit 153, a material price calculation unit 154, an appearance / function check unit 155, and a recycling that is most profitable from the harmful substance processing price calculation unit 156. Estimate method and review / evaluate applicable recipients.

【0075】出力手段では出力表示装置(デイスプレイ
端末),情報出力プリンタ,補助記憶装置に中古製品価
格算出部152の算出結果,中古部品価格算出部153
の算出結果,材料価格算出部154の算出結果,外観/
機能チェック部155の確認結果,有害物処理価格算出
部156の算出結果,最適受取業者評価部157の評価
結果を出力する。補助記憶装置には複数の受取業者選定
結果を記憶させ、受取業者選定情報の更新に用いる。
The output means includes an output display device (display terminal), an information output printer, an auxiliary storage device, a calculation result of the used product price calculation section 152, and a used part price calculation section 153.
Calculation result, calculation result of material price calculation unit 154, appearance /
The check result of the function check unit 155, the calculation result of the harmful substance disposal price calculation unit 156, and the evaluation result of the optimum recipient evaluation unit 157 are output. A plurality of recipient selection results are stored in the auxiliary storage device and used for updating the recipient selection information.

【0076】図8は、中古品価格決定支援装置16の一
実施例を表す図である。
FIG. 8 is a diagram showing an embodiment of the used article price determination support device 16.

【0077】図8の中古品価格決定支援装置16の入力
手段,中古品価格決定手段,出力手段について説明す
る。
The input means, used goods price determining means, and output means of the used goods price determination support device 16 of FIG. 8 will be described.

【0078】入力手段では、再生部品の個体管理記憶装
置1よりID情報,通電時間,動作/操作履歴情報,メ
ンテナンス情報を個体管理情報読取装置161により入
力し、外部管理記憶装置2より構成情報,材質情報,中
古品価格情報をキーボード,マウス,入力表示装置(デ
イスプレイ端末)により入力する。
In the input means, ID information, energization time, operation / operation history information, and maintenance information are input by the individual management information reading device 161 from the individual management storage device 1 of the reproduction component. Material information and used item price information are input using a keyboard, a mouse, and an input display device (display terminal).

【0079】中古品価格決定手段は、中古製品価格算出
部162,中古部品価格算出部163,外観/機能チェック
部164,メンテナンス可否評価部165より構成され
る。中古製品価格算出部162はID情報,通電時間,
動作/操作履歴情報,メンテナンス情報,構成情報及び
中古品価格情報より該当製品を年式,使用時間/回数,
付属オプションなどで評価し中古製品としての価格を算
出する。
The used article price determining means includes a used product price calculation section 162, a used part price calculation section 163, an appearance / function check section 164, and a maintenance feasibility evaluation section 165. The used product price calculation unit 162 stores ID information, power-on time,
From the operation / operation history information, maintenance information, configuration information, and used goods price information, the year of the corresponding product, usage time / times,
Evaluate with attached options and calculate the price as a used product.

【0080】中古部品価格算出部163はID情報,通
電時間,動作/操作履歴情報,メンテナンス情報,構成
情報,中古品価格情報より該当部品を年式,使用時間/
回数などで評価し中古部品としての価格を算出する。
The used part price calculation unit 163 calculates the corresponding part from the year information, use time / time based on the ID information, energization time, operation / operation history information, maintenance information, configuration information, and used article price information.
Evaluate by the number of times and calculate the price as used parts.

【0081】外観/機能チェック部164は中古製品価
格算出部162または中古部品価格算出部163の変形
(破損)/劣化/汚れなどの外観及び騒音/振動/温度
などの機能確認を行い製品または部品としての価値の高
低を評価する。
The appearance / function check section 164 checks the appearance such as deformation (damage) / deterioration / dirt of the used product price calculation section 162 or the used part price calculation section 163 and the function such as noise / vibration / temperature and performs a product or part check. Assess the value as a value.

【0082】メンテナンス可否評価部165は中古製品
価格算出部162,中古部品価格算出部163,外観/
機能チェック部164より、部品交換,子部品交換,修
理など商品価値を上げるためのメンテナンスが必要であ
るか否かを評価する。
The maintenance availability evaluation section 165 includes a used product price calculation section 162, a used part price calculation section 163, and an appearance /
The function check unit 164 evaluates whether maintenance such as component replacement, child component replacement, and repair is required to increase the commercial value.

【0083】出力手段では出力表示装置(デイスプレイ
端末),情報出力プリンタ,補助記憶装置に中古製品価
格算出部162の算出結果,中古部品価格算出部163
の算出結果,外観/機能チェック部164の確認結果,
メンテナンス可否評価部165の評価結果を出力する。
補助記憶装置には複数の中古品価格決定結果を記憶さ
せ、中古品価格決定情報の更新に用いる。
The output means includes an output display device (display terminal), an information output printer, an auxiliary storage device, a calculation result of the used product price calculation section 162, and a used part price calculation section 163.
Calculation result, the result of the appearance / function check unit 164 confirmation,
The evaluation result of the maintenance availability evaluation unit 165 is output.
A plurality of used product price determination results are stored in the auxiliary storage device, and are used for updating used product price determination information.

【0084】図9は、処理手順判断支援装置17の例を
表す図である。
FIG. 9 is a diagram showing an example of the processing procedure judgment support device 17.

【0085】図9の処理手順判断支援装置17の入力手
段,処理方法評価手段,出力手段について説明する。
The input means, processing method evaluation means, and output means of the processing procedure judgment support device 17 of FIG. 9 will be described.

【0086】入力手段では、再生部品の個体管理記憶装
置1よりID情報,通電時間,動作/操作履歴情報を個
体管理情報読取装置171により入力し、外部管理記憶
装置2より構成情報,材質情報,中古品価格情報,材料
価格情報,分解手順情報,有害物/有価物情報をキーボ
ード,マウス,入力表示装置(デイスプレイ端末)によ
り入力する。
In the input means, ID information, energization time, and operation / operation history information are input from the individual management storage device 1 of the reproduction component by the individual management information reading device 171, and the configuration information, material information, Used item price information, material price information, disassembly procedure information, and hazardous / valuable material information are input using a keyboard, a mouse, and an input display device (display terminal).

【0087】処理方法評価手段は、製品再利用評価部1
72,部品再利用評価部173,材料回収評価部17
4,廃棄評価部175と最適処理方法判断部176より
構成される。
The processing method evaluation means includes a product reuse evaluation unit 1
72, parts reuse evaluation section 173, material recovery evaluation section 17
4, a discard evaluation unit 175 and an optimum processing method determination unit 176.

【0088】製品再利用評価部172はID情報,通電
時間,動作/操作履歴情報,構成情報及び中古品価格情
報より該当製品を年式,使用時間/回数,付属オプショ
ン,変形(破損)/劣化/汚れなどの外観及び騒音/振
動/温度などの機能などで評価し中古製品としての価格
を算出する。
The product reuse evaluation unit 172 determines the corresponding product from the year information, usage time / times, attached options, deformation (damage) / deterioration based on the ID information, power-on time, operation / operation history information, configuration information, and used article price information. / Evaluation based on appearance such as dirt and functions such as noise / vibration / temperature and calculate the price as a used product.

【0089】部品再利用評価部173はID情報,通電
時間,動作/操作履歴情報,構成情報,中古品価格情報
及び分解手順情報より該当部品を年式、使用時間/回
数,製品からの取出し費用,変形(破損)/劣化/汚れ
などの外観及び騒音/振動/温度などの機能などで評価
し中古部品としての価値(利益)を算出する。
The part reuse evaluation unit 173 uses the ID information, the energizing time, the operation / operation history information, the configuration information, the used article price information, and the disassembly procedure information to determine the year of the corresponding part, the usage time / number of times, and the removal cost from the product. , Deformation (breakage) / deterioration / dirt, etc. and noise / vibration / temperature etc., and calculate the value (profit) as a used part.

【0090】材料回収評価部174は構成情報,材質情
報,材料価格情報,分解手順情報より材料価格,回収費
用,純度などで評価し材料回収時の価値(利益)を算出
する。
The material recovery evaluator 174 calculates the value (profit) at the time of material recovery by evaluating the material price, recovery cost, purity, etc. from the configuration information, material information, material price information, and disassembly procedure information.

【0091】廃棄評価部175は構成情報,材質情報,
有害物/有価物情報より回収不可物の廃棄費用及び廃棄
処理時の有害物発生有無及び発生時の有害物処理にかか
る価格を算出する。
The disposal evaluation unit 175 includes the configuration information, material information,
The disposal cost of unrecoverable substances, the presence or absence of harmful substances at the time of disposal, and the price for disposal of harmful substances at the time of occurrence are calculated from harmful substance / valuable substance information.

【0092】最適処理方法判断部176は製品再利用評
価部172,部品再利用評価部173,材料回収評価部17
4,廃棄評価部175の各評価結果を元に最も利益の出
る処理方法を評価/判断する。
The optimum processing method determination unit 176 includes a product reuse evaluation unit 172, a part reuse evaluation unit 173, and a material recovery evaluation unit 17.
4. Evaluate / determine the processing method that gives the most profit based on each evaluation result of the disposal evaluation unit 175.

【0093】出力手段では出力表示装置(デイスプレイ
端末),情報出力プリンタ,補助記憶装置に製品再利用
評価部172の評価結果,部品再利用評価部173の評
価結果,材料回収評価部174の評価結果,廃棄評価部
175の評価結果,最適処理方法判断部176の判断結
果を出力する。補助記憶装置には複数の処理方法評価結
果を記憶させ、処理方法評価情報の更新に用いる。
The output means includes an output display device (display terminal), an information output printer, an auxiliary storage device, an evaluation result of the product reuse evaluation section 172, an evaluation result of the component reuse evaluation section 173, and an evaluation result of the material recovery evaluation section 174. , The evaluation result of the discard evaluation unit 175 and the judgment result of the optimum processing method judgment unit 176 are output. A plurality of processing method evaluation results are stored in the auxiliary storage device, and are used for updating processing method evaluation information.

【0094】[0094]

【発明の効果】本発明によれば、製品ライフサイクル全
体での低コスト化を実現するために、製品開発・改善,
再生部品利用,メンテナンス,回収,中古販売,処理の
合理化を実現するシステムを提供することができる。
According to the present invention, product development / improvement,
It is possible to provide a system that realizes rationalization of use of recycled parts, maintenance, collection, second-hand sales, and processing.

【図面の簡単な説明】[Brief description of the drawings]

【図1】本発明の情報サービスシステムの一実施例を表
す図である。
FIG. 1 is a diagram showing an embodiment of an information service system of the present invention.

【図2】情報の生成元と利用元を説明する図である。FIG. 2 is a diagram illustrating a source and a source of information.

【図3】再利用適正判断支援装置11の一実施例を示す
図である。
FIG. 3 is a diagram showing an embodiment of a reuse appropriateness determination support device 11;

【図4】次機種開発/製品改善支援装置12の一実施例
を表す図である。
FIG. 4 is a diagram illustrating an embodiment of a next model development / product improvement support device 12.

【図5】予防保全/定期保守支援装置13の一実施例を
表す図である。
FIG. 5 is a diagram illustrating an embodiment of a preventive maintenance / periodic maintenance support device 13.

【図6】故障修理支援装置14の一実施例について示す
図である。
FIG. 6 is a diagram showing an embodiment of the failure repair support device 14.

【図7】受入元決定支援装置15の一実施例を表す図で
ある。
FIG. 7 is a diagram illustrating an embodiment of an accepting source determination support device 15.

【図8】中古品価格決定支援装置16の一実施例を表す
図である。
FIG. 8 is a diagram illustrating an embodiment of a used article price determination support device 16;

【図9】処理手順判断支援装置17の例を表す図であ
る。
FIG. 9 is a diagram illustrating an example of a processing procedure determination support device 17;

【符号の説明】[Explanation of symbols]

1…個体管理記憶装置、2…外部記憶装置。 1 ... individual management storage device, 2 ... external storage device.

Claims (8)

【特許請求の範囲】[Claims] 【請求項1】製品の製造時,使用時,メンテナンス時に
型番・製造番号といったID情報,材質情報,稼働情
報,エラー情報,メンテナンス情報を各製品,部品毎に
入力する手段とその入力された情報を記憶する手段と、
その記憶された情報を読み出して製造,メンテナンス,
回収,中古販売,処理の各ステップで判断,評価を支援
する手段とを有することを特徴とする製品ライフサイク
ル全般に亘って個体管理情報をサービスするシステム。
1. Means for inputting ID information such as a model number and a serial number, material information, operation information, error information, and maintenance information at the time of manufacture, use, and maintenance of a product for each product and part, and the information input thereto. Means for storing
The stored information is read out for manufacturing, maintenance,
A system for providing individual management information throughout the product life cycle, comprising means for supporting judgment and evaluation in each step of collection, second-hand sale, and processing.
【請求項2】製造者での再生部品の再利用適正判断にお
いて、 個体管理情報(ID情報,通電時間,動作履歴,操作履
歴)入力手段、 外部管理情報(構成情報,材質情報)入力手段、 再利用可否の判断手段、 再利用のための修理方法の出力手段、 再利用可否判断結果、材料回収指示の出力手段、を有す
ることを特徴とする再生部品再利用判断支援システム。
2. A method for determining the appropriateness of reuse of recycled parts by a manufacturer, comprising means for inputting individual management information (ID information, energizing time, operation history, operation history), external management information (configuration information, material information), A recycling component reuse determination support system, comprising: means for determining whether or not reuse is possible, output means for a repair method for reuse, output means for determining whether or not reuse is possible, and means for outputting a material recovery instruction.
【請求項3】製造者での次機種開発,製品改善におい
て、 個体管理情報(ID情報,エラー履歴,動作・操作履
歴)入力手段、 外部管理情報(構成情報,材質情報)入力手段、 製品・部品の品質評価手段、 製品・部品の使用状況評価手段、 品質評価,使用状況評価の出力手段、を有することを特
徴とする次機種開発/製品改善支援システム。
3. In the following model development and product improvement by a manufacturer, individual management information (ID information, error history, operation / operation history) input means, external management information (configuration information, material information) input means, A next-model development / product improvement support system characterized by having means for evaluating the quality of parts, means for evaluating the use of products and parts, and means for outputting quality and usage evaluation.
【請求項4】メンテナンス者での予防保全・定期メンテ
ナンスにおいて、 個体管理情報(ID情報,通電時間,動作・操作履歴,
メンテナンス情報)入力手段、 外部管理情報(構成情報)入力手段、 保全基準と実稼働情報の比較・評価手段、 保全対象品・保全候補品の出力手段、を有することを特
徴とする予防保全・定期メンテナンスシステム。
4. In preventive maintenance and periodic maintenance by a maintenance person, individual management information (ID information, power-on time, operation / operation history,
Preventive maintenance / periodicity characterized by having means for inputting maintenance information), means for inputting external management information (configuration information), means for comparing and evaluating maintenance standards and actual operation information, and means for outputting maintenance target products and maintenance candidate products Maintenance system.
【請求項5】メンテナンス者での故障修理において、 個体管理情報(ID情報,エラー情報,動作・操作履
歴)入力手段、 外部管理情報(構成情報,材質情報)入力手段、 故障箇所,内容判別手段、 修理指示の出力手段、を有することを特徴とする故障修
理支援システム。
5. In a repair by a maintenance person, individual management information (ID information, error information, operation / operation history) input means, external management information (configuration information, material information) input means, fault location, content discriminating means. And a repair instruction output means.
【請求項6】回収者での回収品受入元決定において、 個体管理情報(ID情報,通電時間,動作・操作履歴)
入力手段、 外部管理情報(構成情報,中古市場情報)入力手段、 製品・部品の品質評価,使用状況評価手段、 受入元判定手段、 品質評価,使用状況評価,受入元の出力手段、を有する
ことを特徴とする受入元決定支援システム。
6. The individual management information (ID information, power-on time, operation / operation history) in the collection item determination by the collection person.
Input means, external management information (configuration information, used market information) input means, product / part quality evaluation, usage status evaluation means, accepting source judgment means, quality evaluation, usage status evaluation, receiving source output means An acceptance source decision support system characterized by the following.
【請求項7】中古品販売者での価格決定において、 個体管理情報(ID情報,エラー履歴,動作・操作履
歴)入力手段、 外部管理情報(中古市場情報)入力手段、 中古品の品質評価,使用状況の評価手段、 中古品の適正価格評価手段、 品質評価,使用状況評価,適正価格評価結果の出力手
段、を有することを特徴とする中古価格設定支援システ
ム。
7. A method for determining the price of a used article seller, comprising: means for inputting individual management information (ID information, error history, operation / operation history), input means for external management information (used market information), quality evaluation of used goods, A used price setting support system comprising: means for evaluating usage status; means for evaluating a used product at an appropriate price; means for outputting quality evaluation, usage status evaluation, and results of an appropriate price evaluation.
【請求項8】分解・再生者での処理手順計画において、 個体管理情報(ID情報,エラー履歴,動作・操作履
歴)入力手段、 外部管理情報(構成情報,材質情報)入力手段、 処理手順計画の処理手段、 処理手順計画の出力手段、を有することを特徴とする処
理手順計画支援システム。
8. A processing procedure plan for a disassembling / reproducing person, wherein individual management information (ID information, error history, operation / operation history) input means, external management information (configuration information, material information) input means, processing procedure plan A processing procedure planning support system, comprising: a processing procedure planning means; and a processing procedure plan output means.
JP2473797A 1997-02-07 1997-02-07 Product and part individual information service system in product life cycle Pending JPH10222568A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2473797A JPH10222568A (en) 1997-02-07 1997-02-07 Product and part individual information service system in product life cycle

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2473797A JPH10222568A (en) 1997-02-07 1997-02-07 Product and part individual information service system in product life cycle

Publications (1)

Publication Number Publication Date
JPH10222568A true JPH10222568A (en) 1998-08-21

Family

ID=12146474

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2473797A Pending JPH10222568A (en) 1997-02-07 1997-02-07 Product and part individual information service system in product life cycle

Country Status (1)

Country Link
JP (1) JPH10222568A (en)

Cited By (35)

* Cited by examiner, † Cited by third party
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JP2001160106A (en) * 1999-09-21 2001-06-12 Olympus Optical Co Ltd Method and system for leasing medical treatment equipment, and medical treatment equipment
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