JP2023046004A - Information processing device, information processing method and program - Google Patents

Abstract

To determine a reuse method of a damaged vehicle C based on a concept of a car triage, and present a better reprocessing method to a user U.SOLUTION: A damage information acquisition unit 51 acquires, as damaged vehicle information, information on a damaged vehicle C including vehicle information thereof and damage information capable of identifying damage. A damage degree determination unit 52 calculates a repair cost of the damaged vehicle based on the damage information and determines a damage degree based on the repair cost. A residual value determination unit 53 calculates a used vehicle market price based on the vehicle information and determines a residual value based on the used vehicle market price and the damage degree. A reuse method determination unit 54 classifies a reuse method of the damaged vehicle into any of a restoration sales method of restoring the damaged vehicle and selling it as a used vehicle, and a recycling method of recycling the damaged vehicle based on the damage degree and the residual value.SELECTED DRAWING: Figure 5

Description

The present invention relates to an information processing device, an information processing method, and a program.

Conventionally, in a used car assessment support system, there are techniques for calculating repair costs and used car purchase prices based on various types of information (see, for example, Patent Document 1).

Japanese Patent Application Laid-Open No. 2017-219956

However, with conventional techniques including the technique described in Patent Document 1, it was only possible to calculate the used car purchase price in consideration of repair costs and the like for the used car.
Normally, used car purchasers merely propose a certain disposal method. In other words, some used car purchasers only bought used cars, repaired them, and then bought them on the premise of reselling them in Japan. As a result, for users of used cars, there have been no proposals for purchase prices for appropriate disposal methods other than those assumed by the used car purchasers.

SUMMARY OF THE INVENTION The present invention has been made in view of such circumstances, and an object of the present invention is to improve the convenience of proposing a reuse method for a damaged vehicle to a user who manages the damaged vehicle.

In order to achieve the above object, an information processing device according to one aspect of the present invention includes:
In an information processing device for classifying reuse methods of damaged vehicles managed by a user,
Damaged vehicle information acquiring means for acquiring, as damaged vehicle information, information including vehicle information about the damaged vehicle and damage information that can identify the damage;
damage degree determination means for calculating a repair cost of the damaged vehicle based on the damage information and determining the degree of damage based on the repair cost;
residual value determination means for calculating a used car market price based on the vehicle information and determining a residual value based on the used car market price and the degree of damage;
Based on the degree of damage and the residual value, the reuse method of the damaged vehicle is either a repair sales method of repairing the damaged vehicle and selling the used vehicle, or a recycling method of recycling the damaged vehicle. a reuse method classification means for classifying into
Prepare.

The information processing method and program of one aspect of the present invention are the method and program corresponding to the information processing apparatus of one aspect of the present invention.

Advantageous Effects of Invention According to the present invention, it is possible to improve convenience in proposing a reuse method for a damaged vehicle to a user who manages the damaged vehicle.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a schematic diagram illustrating an example of the flow of this service to which an information processing system including a server according to an embodiment of an information processing apparatus of the present invention is applied; FIG. 2 is a diagram showing the concept of cartriage that contributes to the determination of how to reuse a damaged vehicle in the service of FIG. 1; 2 is a diagram showing an example of the configuration of an information processing system for providing the service of FIG. 1; FIG. 4 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 3; FIG. 5 is a functional block diagram showing an example of a functional configuration of an information processing system including the server of FIG. 4; FIG. 6 is another flow diagram showing an example of classification of a method for recycling damaged vehicles by a server having the functional configuration of FIG. 5; FIG. 6 is a diagram showing a flow of acquiring damaged vehicle information in a server having the functional configuration of FIG. 5; FIG. 6 is a diagram showing a flow of calculating a degree of damage in a server having the functional configuration of FIG. 5; FIG. 6 is a diagram showing a flow of calculating a residual value in a server having the functional configuration of FIG. 5; FIG. 6 is a diagram showing a flow of calculating a residual value in recycling in a server having the functional configuration of FIG. 5; FIG.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a schematic diagram illustrating an example of the flow of a service (hereinafter referred to as "this service") to which an information processing system including a server according to an embodiment of the information processing apparatus of the present invention is applied.

This service provides a method for reusing a vehicle C managed by a user U based on a photograph of the vehicle C taken by the user U, and purchase of the vehicle C when the reuse method is adopted. It presents the price, etc. Further, in the present embodiment, when a purchase method premised on restoration (repair) is presented as a reuse method, the repair (repair) cost is also presented.
Although the details will be described later, this service is particularly useful for vehicles C that have been damaged by accidents, natural disasters, or the like. Therefore, hereinafter, the vehicle C is referred to as the "damaged vehicle C" assuming that the vehicle C is damaged.
In addition, as a feature of this service, it is possible to determine a method for reusing the damaged vehicle C based on the concept of cartriage, and to present a better reprocessing method to the user U.
Cartriage is for determining a reuse method for the damaged vehicle C that maximizes the economic value according to the degree of damage and the residual value of the damaged vehicle C.
Further details of the cartridge are provided below.

Hereafter, the provider of this service (hereinafter referred to as "service provider") presents the reuse method and the purchase price to the user U, and sends the damaged vehicle C purchased from the user U to the user terminal 2, It is assumed that the product will be sold to other business operators in accordance with the reuse method.

An outline of the flow of this service will be described below along steps ST1 to ST6 shown in FIG.

Specifically, for example, in step ST1, the user U uses the camera of the user terminal 2 such as a smartphone that the user U uses to take a photograph including the damaged vehicle C as a subject. As a result, from the user terminal 2, data of a captured image (of a photograph) including the damaged vehicle C as a subject (hereinafter referred to as "photo image information") is transmitted to the service provider (the server in FIG. 3, which will be described later). 1).
In FIG. 1, the damaged vehicle C is shown as being damaged (caused an accident). It does not have to be immediately after receiving (causing an accident).

Further, in step ST1, the user U uses the user terminal 2 to take a photograph including the vehicle inspection certificate of the damaged vehicle C as a subject. As a result, data of a captured image including the vehicle inspection certificate as a subject (hereinafter referred to as "vehicle inspection information") is transmitted from the user terminal and provided to the service provider (server 1 in FIG. 3, which will be described later). .
As a result, the service provider (the server 1 in FIG. 3, which will be described later) performs the following series of steps ST2 to ST4.

That is, in step ST2, the location of the damaged vehicle C is identified based on the transmitted photographic image information. Specifically, for example, the server 1, which will be described later, employs an AI (Artificial Intelligence) image recognition model. This image recognition model, upon receiving the transmitted photographic image information, specifies and outputs the location and degree of damage to the damaged vehicle C included in the photographic image information as a subject.
Such an image recognition model is generated as a result of predetermined learning processing. That is, for example, an image recognition model is generated or updated by learning processing using photographic image information of the damaged vehicle C and data indicating the degree of damage to the damaged vehicle C. FIG.

Next, in step ST3, the repair cost of the damaged vehicle C is calculated based on the location and degree of damage to the damaged vehicle C obtained in step ST2. Specifically, for example, the server 1 employs a repair estimation system (damage degree determination unit 52 in FIG. 5, which will be described later). The repair estimation system calculates the repair cost based on the location and degree of damage of the identified damaged vehicle C.

Next, in step ST4, the residual value of the damaged vehicle C is calculated in consideration of the repair cost of the damaged vehicle C obtained in step ST3. That is, the server 1 calculates the residual value of the damaged vehicle C based on the vehicle inspection information of the vehicle C obtained in step ST1 and the repair cost of the damaged vehicle C calculated in step ST3.
Here, the degree of damage is an index representing the degree of damage to the damaged vehicle C. In this embodiment, the degree of damage is obtained by subtracting the cost required to repair the damaged vehicle C (that is, the repair cost described above) from the value (selling price) when the damaged vehicle C is repaired, A ratio with the value (selling price) when the damaged car C is repaired is adopted.

At step ST5, based on the degree of damage and residual value of the damaged vehicle C calculated at steps ST3 and ST4, a method for selling the damaged vehicle C at the highest price is presented to the user U via the user terminal 2. .
The following HOW, WHERE, and WHEN are included in the method of selling the damaged vehicle C of this embodiment at the highest price.
That is, the user U is presented with the HOW (how) of the method that can sell the product at the highest price, such as repair sales, current sales, dismantling sales, and the like.
In addition, the user U is presented with the WHERE (where) of the method of selling at the highest price, such as used car AA (Auto Auction) sales, retail sales, and export sales to overseas.
In addition, the user U is presented with a method of selling the damaged vehicle C based on the timing of value maximization, which is the WHEN of the method that can be sold at the highest price. That is, for example, the residual value of a used car (market value when selling in the used car market) changes in conjunction with fluctuations in supply and demand. Therefore, for example, there is a method of selling the damaged car C based on the residual value of the damaged car C after a predetermined period from the purchase time and the storage cost of the damaged car C (or the damaged car C repaired) until the predetermined period. , is presented to the user U.

In this service, by introducing the concept of cartridge when determining the above-mentioned HOW (how), it is possible to present a better reprocessing method to the user U.

In step ST6, the user U is presented with the residual value of the damaged vehicle C in the method that allows the damaged vehicle C presented in step ST5 to be sold at the highest price.
That is, the user U can grasp the WHEN, WHERE, and HOW of the method that can be sold at the highest price presented as a result of the process of step ST5, and the remaining price of the damaged vehicle C in that method. That is, it is possible to guarantee the transparency of the purchase price to the user U. As a result, the user U can grasp the reason for the price of the damaged vehicle C, and can make a decision to sell the damaged vehicle C with a sense of satisfaction, or determine a recycling method.

Note that, for example, when the user U is presented with a reuse method premised on restoration (repair) of the damaged vehicle C, a purchase price, and the restoration (repair) cost, the user U purchases the damaged vehicle C. Sometimes I think about repairing and continuing to ride rather than having it repaired. In this case, the service provider can receive an order for repair (repair) of the damaged vehicle C from the user U based on the presented repair (repair) cost.
That is, the user U is presented with the repair (repair) cost on the premise that the service provider undertakes the repair (repair). This guarantees the transparency of purchase prices.

The overall flow of this service has been described above with reference to FIG.
The concept of cartriage in this service will be described below with reference to FIG.

FIG. 2 is a diagram showing the concept of cartriage that contributes to the determination of how to reuse damaged vehicles in the service of FIG.

Conventionally, triage is a method applied to natural persons, and when a large number of injured or sick people occur in the event of a disaster, etc., it is used to determine the priority of treatment according to the urgency and severity of the injury or disease. It is used for

Cartriage of this service is a method applied to vehicle C, and can be used to determine a recycling method that maximizes economic value based on the degree of damage and residual value of vehicle C.
That is, the cartriage of this service means classifying the recycling method for maximizing the economic value according to the degree of damage of the damaged vehicle C (correlated with the repair cost) and the residual value.

The vertical axis of the graph shown in FIG. 2 is an axis that indicates the degree of damage (that is, correlates with the size of the repair cost), and the higher the degree of damage, the higher the degree of damage (that is, the more damage is done and the more damage is done). ), indicating that the degree of damage is lower toward the bottom.
In addition, the horizontal axis of the graph shown in FIG. 2 is an axis that indicates the residual value, and indicates a situation in which the residual value of the damaged vehicle C is lower toward the right side and the residual value of the damaged vehicle C is higher toward the left side.

Looking at the graph shown in FIG. 2, it is divided into four areas R1 to R4 according to the degree of damage and the residual value.
The area R1 indicates the classification of repair sales for the domestic market.
Domestic repair sales is a method of selling the vehicle C as a used vehicle at retail or AA on the premise that it will be repaired.

The area R2 indicates the classification of overseas repair sales.
Overseas repair sales is a method of selling the vehicle C overseas as a used vehicle on the premise that it will be repaired.

A region R3 indicates a division of parts recycling sales.
Parts recycling sale is a method of selling a vehicle C (or one or more parts) on the premise that one or more parts of the vehicle C are sold on a part-by-part basis.

A region R4 indicates a division of resource recycling.
The resource recycling sale is a method of selling the vehicle C on the premise that the materials of the vehicle C are sold based on the value of the materials as resources.

How the recycling methods are divided according to the cartridge concept will be described below with reference to the graph of FIG.
First, as indicated by the line L11 in FIG. 2, a repair sales method of repairing a damaged vehicle C and selling a used car as a reuse method of the damaged vehicle C based on the degree of damage and residual value of the damaged vehicle C; It is categorized into one of the recycling methods for recycling damaged vehicles.
Specifically, when the residual value of damaged vehicle C is high and the degree of damage is low, that is, when the degree of damage is low relative to the residual value, a repair sales method is adopted in which damaged vehicle C is repaired and used cars are sold. be done. This indicates that the damaged car C should be repaired because the cost of repairing the damaged car C can be covered by the sales, etc., obtained by selling used cars.
Further, when the residual value of the damaged vehicle C is low and the degree of damage is high, that is, when the degree of damage is high relative to the residual value, a recycling method of recycling the damaged vehicle is adopted. This indicates that the damaged car C should not be repaired because the repair cost of the damaged car C cannot be covered by the sales or the like obtained by selling used cars.
That is, based on the result of the cartriage, the degree of damage and residual value of the damaged vehicle C, a classification is made as to whether the reuse method of repairing the damaged vehicle C should be adopted or the reuse method of recycling without repair should be adopted. is done.

Here, repair costs in Japan are often higher than repair costs in foreign countries (especially foreign countries where there are users who wish to purchase damaged cars C made in Japan).
That is, in Japan, it is normal for the labor costs of people in charge of repairs to be higher than in other countries. In addition, in Japan, it is normal that there is a high demand for perfection of repairs. That is, for example, parts used for repairs in Japan are required to be new or of good quality, which may increase costs. In addition, for example, even minor scratches on the body may be required to be repaired. In summary, high labor costs and high demand for repairs result in high demands for completeness of repairs, resulting in low salvage value.
On the other hand, in foreign countries, the labor cost of the person in charge of repair is low, the demand for completeness is low, and even if there is a history of accidents, if the repair is done to the extent that it can be driven, the residual value will be low. Decrease is often small.
Also, the transportation cost of the damaged vehicle C intended for sale in foreign countries is higher than the transportation cost of the damaged vehicle C intended for sale in Japan.

Therefore, when the reuse method of the damaged vehicle C is classified into the repair sales method (the case below the line L11), the reuse method of the damaged vehicle C is as shown by the line L12 in FIG. It is classified into either the repair sales method or the overseas repair sales method.
Specifically, when the repair sales method is adopted and the residual value of the damaged vehicle C is high and the degree of damage is low, that is, when the degree of damage is low relative to the residual value, the damaged vehicle C is repaired. A repair sales method for the domestic market, in which used cars are sold domestically, will be adopted.
When the repair sales method is adopted and the residual value of the damaged vehicle C is high and the degree of damage is high, that is, when the degree of damage is high relative to the residual value, the damaged vehicle C is repaired and shipped overseas. A repair sales method for selling used cars for overseas is adopted.
That is, based on the results of the cartriage, based on the degree of damage and residual value of the damaged car C, if the repair sales method is adopted for the damaged car C, whether the repair sales method for the domestic market should be adopted or whether the repair sales method for the foreign market should be adopted. A distinction is made as to whether or not it should be adopted.
In addition, although the above explanation is for Japan and its foreign country, if the labor cost in the first country is higher than the labor cost in the second country, and the value of the vehicle in the first country is high in the second country For example, the foreign repair sales method from the first country to the second country is suitable.

Here, if the damaged vehicle C is not repaired, the damaged vehicle C is disposed of in a form other than an automobile (purchased for the purpose of traveling on roads, etc.).
Specifically, in disposal, there is a recycling method using the damaged vehicle C as a resource. That is, for example, each part (frame, gear, wheel, etc.) of the damaged vehicle C is recycled as resources such as iron and aluminum.
Moreover, in disposal, there is a method of recycling at least some of the parts that make up the damaged vehicle C as parts. That is, for example, the undamaged meter panel of the damaged vehicle C is recycled as parts.
For example, as a result of a rear-end collision, if only the rear of the damaged vehicle C is damaged, by recycling each part of the engine room of the damaged vehicle C, it is possible to dispose of each part more expensively than recycling each part as a resource such as iron. be able to.

Therefore, when the reuse method of the damaged vehicle C is classified into the recycling method (in the case above the line L21), the reuse method of the damaged vehicle C is the resource recycling method and the resource recycling method, as indicated by the line L13 in FIG. , parts recycling method.
Specifically, when the recycling method is adopted and the residual value of the damaged vehicle C is low and the degree of damage is high, that is, when the degree of damage is high relative to the residual value, the damaged vehicle C is recycled as a resource. A resource recycling method is adopted.
Further, when the recycling method is adopted and the residual value of the damaged vehicle C is high and the degree of damage is low, that is, when the degree of damage is low relative to the residual value, among the parts constituting the damaged vehicle C A parts recycling method of recycling at least a part as parts is adopted.
That is, in the case where the recycling method is adopted for the damaged vehicle C based on the result of the cartriage and the degree of damage and the residual value of the damaged vehicle C, whether or not the resource recycling method for recycling as resources should be adopted is determined at least among each part. A classification is made as to whether or not a parts recycling method of recycling a part as parts should be adopted.

Thus, looking at the straight line L21 in the graph of FIG. 2, the damaged vehicle C with a constant residual value is divided into four categories depending on the degree of damage.
That is, if the degree of damage is sufficiently low, the damaged vehicle C is reused by the method of region R1, ie domestic repair sales.
Therefore, when the degree of damage is moderate (for example, about 40% on the straight line L21), the cost of repairing the damaged vehicle C is larger than the above example with respect to the residual value of the repaired damaged vehicle C. It's becoming In this case, it is preferable to repair the damaged vehicle C and sell it as the repaired damaged vehicle C for the overseas market.
Furthermore, when the degree of damage is high (for example, about 60% on the straight line L21), the cost of repairing the damaged vehicle C relative to the residual value of the repaired damaged vehicle C is is also getting bigger. In this case, it is preferable to give up repairing the damaged vehicle C and sell the damaged vehicle C as at least a part thereof, regardless of whether it is for overseas or domestic use.
Then, if the degree of damage is even higher (for example, about 80% on the straight line L21), the cost of repairing the damaged vehicle C is higher than the above example with respect to the residual value of the repaired damaged vehicle C. It's getting bigger. In this case, it is preferable to reuse the damaged vehicle C as a resource, assuming that the parts of the damaged vehicle C are also worthless.

Similarly, looking at the straight line L22 in the graph of FIG. 2, for the damaged vehicle C with a certain degree of damage, there are four different categories depending on the residual value.
That is, as in the above explanation, it is preferable to sell the product for domestic repair when the residual value is high, and to recycle it as a resource when the residual value is low.

Thus, in this service, it is possible to classify which method is suitable for the reuse of the damaged vehicle C by means of the cartriage.

FIG. 3 is a diagram showing an example configuration of an information processing system for providing the service of FIG.

The information processing system shown in FIG. 3 is configured by connecting a server 1, a user terminal 2, a person-in-charge terminal 3, and each other via a predetermined network NW such as the Internet.

The server 1 is an information processing device managed by a service provider. The user terminal 2 is an information processing terminal operated by the user U. As shown in FIG. The person-in-charge terminal 3 is an information processing terminal operated by a person in charge of purchasing who communicates with the user U in order to provide a service for purchasing the damaged vehicle C. FIG.

Further, information exchange between the user terminal 2 and the person in charge terminal 3 is basically performed via the server 1 . Then, the service provider S exchanges information from the server 1 as necessary.

4 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 3. FIG.

The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input/output interface 15, an output section 16, and an input section 17. , a storage unit 18 , a communication unit 19 , and a drive 20 .

The CPU 11 executes various processes according to programs recorded in the ROM 12 or programs loaded from the storage unit 18 to the RAM 13 .
The RAM 13 also stores data necessary for the CPU 11 to execute various processes.

The CPU 11 , ROM 12 and RAM 13 are interconnected via a bus 14 . An input/output interface 15 is also connected to this bus 14 . An output unit 16 , an input unit 17 , a storage unit 18 , a communication unit 19 and a drive 20 are connected to the input/output interface 15 .

The output unit 16 includes a display, a speaker, and the like, and outputs various information as images and sounds.
The input unit 17 is composed of a keyboard, a mouse, etc., and inputs various kinds of information.

The storage unit 18 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores various data.
The communication unit 19 communicates with other devices (the user terminal 2 and the person in charge terminal 3 in the example of FIG. 2) via the network NW including the Internet.

A removable medium 31 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is mounted in the drive 20 as appropriate. A program read from the removable medium 31 by the drive 20 is installed in the storage unit 18 as necessary.
The removable medium 31 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18 .

Although not shown, the user terminal 2 and the person-in-charge terminal 3 of the information processing system in FIG. 3 have basically the same hardware configuration as that shown in FIG.

FIG. 5 is a functional block diagram showing an example of a functional configuration of an information processing system including the server of FIG. 4. As shown in FIG.
In the CPU 11 of the server 1, a damage information acquisition unit 51, a damage level determination unit 52, a residual value determination unit 53, a reuse method determination unit 54, a presentation information generation unit 55, and a presentation control unit 56 function. do. The damage information acquisition unit 51 includes a damaged vehicle information acquisition unit 61 and a damaged location identification unit 62 . The reuse method determination unit 54 has a reuse method classification unit 71 , a WHERE unit 72 and a WHEN unit 73 . A damage identification AI model 81 is stored in one area of the storage unit 18 of the server 1 .

The damaged vehicle information acquisition unit 61 acquires, as damaged vehicle information, information including the vehicle information and damage information that can specify the damage for the damaged vehicle C. FIG.
The damage degree determining unit 52 calculates the repair cost of the damaged vehicle C based on the damage information, and determines the damage degree based on the repair cost.
The residual value determining unit 53 calculates a used car market price based on the vehicle information, and determines a residual value based on the used car market price and the degree of damage.
Based on the degree of damage and the residual value, the reuse method classification unit 71 selects a repair sales method of repairing the damaged vehicle C and selling the used vehicle, and a recycling method of recycling the damaged vehicle C as the reuse method of the damaged vehicle C. It is classified into either of

Specifically, the damage degree determining unit 52 calculates the domestic repair cost as the repair cost.
The residual value determining unit 53 calculates a domestic used car market price as the used car market price.
When the reuse method of the damaged vehicle C is classified into the repair sales method, the reuse method classification unit 71 repairs the damaged vehicle C based on the domestic repair cost and the domestic used car market price, and sells the used car domestically. and a repair sales method for overseas where the damaged car C is repaired overseas and sold as a used car. Specifically, for example, the reuse method sorting unit 71 selects, based on the repair cost for the domestic market and the used car market price for the domestic market, if the method for repairing and selling the damaged car C domestically does not generate a profit, the repair sales method for the overseas market is determined. It is classified as performing a method.

When the reuse method of the damaged vehicle C is classified into recycling methods, the reuse method classification unit 71 selects a resource recycling method for recycling the damaged vehicle C as a resource and each part constituting the damaged vehicle C based on the residual value. and a parts recycling method in which at least a part of them is recycled as parts.

When the reuse method of the damaged vehicle C is classified into the recycling methods, the reuse method classification unit 71 calculates the value of each unit for each part constituting the damaged vehicle C, and classifies the resource recycling method and the parts recycling method. method.

FIG. 6 is another flowchart showing an example of classification of the method for recycling damaged vehicles by the server having the functional configuration of FIG.

As shown in step ST21, the reuse method of the damaged vehicle C is classified according to whether or not the damaged vehicle C can be repaired.
Specifically, for example, the reuse method of the damaged vehicle C is classified from the point of view corresponding to the division by the line L11 in FIG. 2 described above.
Here, when it is judged as "Yes" in step ST21, it progresses to step ST22. Moreover, when it is judged as "No" in step ST21, it progresses to step ST24.

As shown in step ST22, the reuse method of the damaged vehicle C is classified depending on whether or not the damaged vehicle C is to be repaired by the company.
Here, when it is judged as "yes" in step ST22, it progresses to step ST23. Moreover, when it is judged "No" in step ST22, WEB sales are adopted among the repair sales methods.

As shown in step ST23, the reuse method of the damaged vehicle C is classified according to whether or not the damaged vehicle C is sold.
Here, when it is determined "Yes" in step ST23, the AA exhibition is adopted among the repair sales methods. Further, if the determination in step ST23 is "No", the retail sales method is adopted among the repair sales methods.

As described above, WEB sales, AA exhibition, and retail sales are examples of repair sales methods. That is, when it is determined in step ST21 that the product can be repaired, the repair sales method is adopted, and the product is sold by one of the methods.

As shown in step ST24, the reuse method of the damaged vehicle C is classified according to whether or not the parts of the damaged vehicle C are valuable.
Here, when it is judged as "Yes" in step ST24, the parts recycling method R3 is adopted among the recycling methods. Moreover, when it is judged as "No" in step ST23, the resource recycling method R4 is adopted among the recycling methods.

FIG. 7 is a diagram showing a flow of acquiring damaged vehicle information in a server having the functional configuration of FIG.
First, as a premise, as shown in step ST31, damaged vehicle information is acquired for damaged vehicle C as follows.
That is, as shown in step ST32, the user U operates the user terminal 2 to capture an image of the damaged vehicle C as a subject.
Next, as shown in step ST33, the image information obtained by imaging the damaged vehicle C imaged in step ST32 is transmitted to the server 1, and the damage location identifying unit 62 using the AI model identifies the damaged location. is recognized.

FIG. 8 is a diagram showing the flow of calculating the degree of damage in the server having the functional configuration of FIG.
As shown in step ST41, the repair fee is calculated by the server 1 according to the damaged portion recognized in step ST33 of FIG.
As shown in step ST42, replacement parts used in repair are automatically retrieved.
Next, as shown in step ST43, the repair cost is calculated based on the repair labor cost and replacement parts cost calculated in steps ST41 and S42.

FIG. 9 is a diagram showing the flow of residual value calculation in the server having the functional configuration of FIG.
As a premise, as shown in step ST51, the residual value is calculated as follows based on the vehicle information of the damaged vehicle C acquired in step ST32 of FIG.
That is, as shown in step ST52, a unique algorithm is used to calculate the selling price (that is, residual value) after repair at each location (WHERE).
Next, in step ST53, the residual value is presented to the user U or the person in charge of purchasing together with the information of the place with the highest residual value among the residual values calculated in step ST52.

Specifically, the user U may be presented with only the residual value. As a result, the user U can determine the residual value of the damaged vehicle C and then decide to sell the damaged vehicle C.
Further, for example, the user U may be presented with the reuse method together with the residual value. As a result, the user U can grasp the residual value of the damaged vehicle C as well as what kind of reuse method is premised on the basis of the residual value. As a result, since the transparency of the purchase price to the user U is ensured, the user U can make a decision to sell the damaged vehicle C with a sense of satisfaction.
Further, for example, as described above, if the reuse method is the repair sales method for the domestic market, the user U may be presented with the residual value as well as the reuse method and the repair (repair) cost. As a result, the user U can grasp the residual value of the damaged vehicle C, as well as the fact that the residual value is based on the premise that it will be repaired in Japan, and the amount of the restoration (repair) cost. At this time, the service provider can receive an order for repair (repair) of the damaged vehicle C from the user U based on the presented repair (repair) cost. In this way, the user U is presented with the repair (repair) cost on the premise that the service provider undertakes the repair (repair). This guarantees the transparency of the purchase price.

In addition, the person in charge of purchasing may be presented with information on the location with the highest residual value and the residual value at other locations. As a result, the person in charge of purchasing can verify the validity of the information such as the residual value presented to the user U, or use it for explanation to the user U.
Specifically, for example, when the reuse method is the recycling method according to this service, the user U may have an impression that "damaged car C has value when the repair sales method is adopted". In this case, the person in charge of purchasing who knows the residual value of the damaged vehicle C in the repair sales method can use the residual value to explain to the user U. This guarantees the transparency of the purchase price.

FIG. 10 is a diagram showing the flow of calculating the residual value in recycling in the server having the functional configuration of FIG.
As shown in step ST61, the residual value in recycling is calculated as follows based on the information on the damaged portion recognized in step ST33 of FIG.
As shown in step ST62, parts that are not damaged or parts that are valuable even after being damaged are extracted as recycled parts.
As shown in step ST63, the residual value of the recycled parts extracted in step ST62 and the residual value of the damaged vehicle C that was not recycled as a resource after being recycled are presented to the user U and the person in charge of purchasing. be.

Thus, in this service, the user U photographs the damaged vehicle C, thereby performing cartriage. Then, the price at which the damaged vehicle C is purchased from the user U is presented together with the recycling method that is the result of the cartriage as described above.
As a result, the person in charge does not need to go to the damaged car C to calculate the purchase price (assessment amount) of the damaged car C, so the cost is reduced and the purchase price (assessment amount) of the damaged car C is reduced. This can be used to increase the amount of the purchaser or to increase the profits of the purchaser. Furthermore, since it contributes to reduction of the time for assessment, assessment can be performed quickly even when a large number of damaged vehicles C occur due to a large-scale disaster or the like. As a result, for the user U who is a disaster victim, since the damaged vehicle C is purchased immediately, there is an advantage that the user U can immediately obtain funds when necessary for expenses related to the disaster.

Conventionally, the user U applied for an assessment of the damaged car C to a used car dealer or the like, and the used car dealer confirmed the damaged car C directly and presented the purchase price (assessment price) of the damaged car C. . For the user U, the assessment is a black box, and the future handling of the damaged car C (whether it is repaired or disposed of as scrap) is not generally known. Therefore, the current situation is that the user U applies for an assessment of the damaged car C to a plurality of used car dealers, etc., compares the assessed prices, and purchases the used car dealer with the higher price.

In this service, the user U is given a purchase price (assessment price) of the damaged car C that takes into consideration various reuse methods such as domestic repair sales methods, overseas repair sales methods, resource recycling methods, and parts recycling methods. ) is presented. Furthermore, the user U can be presented with the purchase price (assessment price) of the damaged vehicle C in which of various reuse methods. Therefore, the transparency of the purchase price is ensured for the user U, and the user U can be satisfied with the result of the assessment.
Furthermore, for example, in the repair sales method for the domestic market, the user U is also presented with information on what kind of place (WHERE, which place among a plurality of AAs, etc.) the product will be sold. As a result, the transparency of the purchase price is ensured for the user U, and the user U's satisfaction with the appraisal is further improved.

In addition, this service can provide the following effects. That is, the user U can receive the following merits. In addition to the owner of the damaged vehicle C, the user U may also include a non-life insurance company that owns or plans to own the damaged vehicle C to apply vehicle insurance, an automobile dealer that uses this service on behalf of the owner, Used car dealers, sheet metal dealers, etc. may be included.
That is, as described above, the user U can obtain a sense of satisfaction with the purchase price. Specifically, for example, the user U can grasp the residual value (or the purchase price of the damaged vehicle C), and can obtain a sense of satisfaction due to the transparency thereof.

In addition, the user U can receive a prompt and appropriate price offer through this service. As a result, among the users U, those who sell automobiles (especially automobile dealers who intend to sell new automobiles) can easily introduce the system to replacement purchases of automobiles (new automobiles). The owner of the damaged car C among the users U can decide whether to replace the damaged car C with a new car without spending time for purchase assessment.

In addition, the user U (especially, a non-life insurance company that owns or plans to own the damaged vehicle C for vehicle insurance coverage) can improve the degree of compensation for the insurance money paid.
In addition, the user U can simultaneously obtain the price for selling and repairing the damaged car C as it is.
User U (especially those who use this service as a corporation) can add a price calculation function by linking this service and API (Application Programming Interface) to the corporation's system, and can differentiate their own system. can be realized (DX conversion).

In addition, the person who purchases the damaged vehicle C using this service can receive the following merits. The service provider in the above embodiment is an example of a person who purchases the damaged vehicle C using this service.
That is, the person who purchases the damaged car C can maximize the profit and the value of the damaged car. Specifically, for example, the optimum reuse method is presented, and in the domestic restoration sales method, it becomes possible to circulate at the AA venue where the residual value is highly evaluated.
Also, the person who purchases the damaged car C can reduce the cost and time required to go to the assessment (improve productivity).
In addition, the person who purchases the damaged car C can reduce the operating cost and the cost of going to the above-mentioned appraisal, and pass the cost on to the purchase price.
In addition, the person who purchases the damaged car C can equalize the assessment ability difference (individuality) between the sales representatives.
Also, the person who purchases the damaged car C can have a certain level of sales ability (assessment ability) regardless of whether the person is a new salesperson or has sales experience. As a result, for example, labor and costs for OJT (On the Job Training) can be reduced.
In addition, the person who purchases the damaged vehicle C can monetize the system and technology related to this service by licensing them to other purchasers. That is, the person who purchases the damaged vehicle C can obtain profits other than the purchase and sale of the damaged vehicle C.
Also, the person who purchases the damaged car C can enclose the supplier by licensing the system (whether for a fee or for free).
In addition, a person who purchases the damaged vehicle C can present a competitive purchase price by filtering the original pricing and sales method. As a result, the purchaser of the damaged vehicle C can increase its market share in the damaged vehicle purchasing industry.
In addition, the person who purchases the damaged vehicle C can obtain (expand) profits by obtaining repair requests in addition to the purchase.
Also, a person who purchases the damaged vehicle C can accumulate vehicle and damage data. As a result, know-how can be accumulated and the accuracy of the AI algorithm of this service can be improved.

In addition, this service can contribute to the resolution of the following social problems.
In other words, it is possible to respond quickly in situations such as large-scale disasters in which a large number of damaged vehicles occur.
In addition, it is possible to quickly and appropriately provide the user U, such as a disaster victim or an accident victim. That is, such a user U often needs to secure money quickly. This service makes it possible to meet the needs of the user U and provide prompt and appropriate financial support.
Moreover, the load on the global environment is reduced. In other words, it is so-called eco-friendly, and from the perspective of SDGs, it is possible to create a better circulation of resources.
In addition, people and the world's values of "accident car or old model or overrun = something with no value" to "accident car or old model or overrun = something with value" ( paradigm shift).
In addition, the reuse method of this service includes a repair sales method for foreign countries, and it is expected that the number of damaged vehicles C adopting such a reuse method will increase. This will allow further promotion of motorization, rehabilitation levels and job creation abroad (especially in developing countries).
Also, by increasing the transparency of material values, it is possible to promote distribution to proper dismantlers. In other words, there was a case where the dismantling company was trying to buy the damaged car C. However, in this service, reuse methods including parts recycling sales are considered, and the material value can be calculated based on the purchase price of various dismantling companies. As a result, a request for purchase of the damaged vehicle C is made to an appropriate dismantling company.

In addition, the above-mentioned reuse method and the like are also presented to the person in charge of purchasing the damaged vehicle C (sales person, etc.). That is, although not shown in FIG. 5, the person in charge of purchasing the damaged vehicle C (sales person, etc.) uses the person in charge terminal 3 to determine the purchase price (assessment amount) of the damaged vehicle C in each reuse method. Also, it is possible to browse what kind of residual value is in what kind of place (WHERE).
As a result, the person in charge does not need to visit the damaged vehicle C to make an assessment, and can explain the reason to the user U.

In addition, in the above-described embodiment, the reuse method sorting unit 71 selects, based on the repair cost for the domestic market and the used car market price for the domestic market, if the method for repairing and selling the damaged car C domestically does not generate a profit, Although it is classified as a repair sales method, it is not particularly limited to this.
Specifically, for example, the residual value determination unit 53 can calculate the used car market price for foreign countries when the used car is sold overseas after being repaired. Specifically, for example, based on the premise of repairing and selling a used car overseas, based on the damage information and vehicle information of the damaged car C, the used car market price of the damaged car C (for example, exporting the damaged car C overseas consideration for the transfer to a company that does business) may be calculated. Then, when the reuse method of the damaged car C is classified into the repair sales method, the reuse method classification unit 71 determines based on the domestic repair cost, the overseas repair cost, the domestic used car market price, and the overseas used car market price. , a repair sales method for the domestic market in which the damaged vehicle C is repaired and used cars are sold domestically, and a repair sales method for overseas markets in which the damaged vehicle C is repaired and the used cars are sold overseas. .

The embodiments of the information processing system to which the present invention is applied have been described above. However, embodiments to which the present invention is applied may be, for example, as follows.

In the above-described embodiment, it is assumed that the user U owning the damaged vehicle C takes a photograph of the damaged vehicle C as a subject, but the present invention is not particularly limited to this. That is, for example, it is sufficient if the image is taken by a person who conducts purchase assessment of the damaged car C. Specifically, for example, a person in charge of a non-life insurance company (vehicle insurance, flood insurance, etc.) who assesses a large number of damaged cars C, a person in charge of an automobile dealer, or the like may take the image.

Also, for example, the series of processes described above can be executed by hardware or by software.
In other words, the functional configuration of FIG. 4 is merely an example and is not particularly limited.
In other words, it is sufficient for the information processing apparatus to have a function capable of executing the series of processes described above as a whole, and what kind of functional block is used to realize this function is not particularly limited to the example in FIG. Also, the locations of the functional blocks and the database are not particularly limited to those shown in FIG. 4, and may be arbitrary. For example, at least part of the functional blocks and database required for executing various processes may be transferred to the user terminal 2, the person in charge terminal 3, or the like. Conversely, the functional blocks and databases of the user terminal 2 and the person in charge terminal 3 may be transferred to a server or the like.
Also, one functional block may be composed of hardware alone, software alone, or a combination thereof.

Further, for example, when a series of processes is executed by software, a program constituting the software is installed in a computer or the like from a network or a recording medium.
The computer may be a computer built into dedicated hardware.
Also, the computer may be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smart phone, or a personal computer.

Further, for example, a recording medium containing such a program is not only configured by a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user U, but also is pre-installed in the device main body. It is composed of a recording medium or the like provided to the user U in a state.

In this specification, the steps of writing a program recorded on a recording medium are not only processes that are performed chronologically in that order, but also processes that are not necessarily chronologically processed, and that are performed in parallel or individually. It also includes the processing to be executed.
Further, in this specification, the term "system" means an overall device composed of a plurality of devices, a plurality of means, or the like.

In other words, the information processing apparatus to which the present invention is applied can take various embodiments having the following configurations.

That is, an information processing apparatus to which the present invention is applied (for example, the server 1 in FIGS. 2 to 4) is
In an information processing device for classifying reuse methods of damaged vehicles managed by a user,
Damaged vehicle information acquisition means (for example, the damaged vehicle information acquisition unit 61 in FIG. 5) that acquires, as damaged vehicle information, information including vehicle information about the damaged vehicle and damage information that can identify the damage;
a damage degree determination means (for example, the damage degree determination unit 52 in FIG. 5) that calculates the repair cost of the damaged vehicle based on the damage information and determines the degree of damage based on the repair cost;
residual value determination means (for example, the residual value determination unit 53 in FIG. 5) that calculates a used car market price based on the vehicle information and determines a residual value based on the used car market price and the degree of damage;
Based on the degree of damage and the residual value, the reuse method of the damaged vehicle is either a repair sales method of repairing the damaged vehicle and selling the used vehicle, or a recycling method of recycling the damaged vehicle. a reuse method sorting means (for example, the reuse method sorting unit 71 in FIG. 5) that sorts into
It is enough to have
As a result, only by the user picking up an image of the damaged vehicle, the optimum method for reusing the damaged vehicle can be classified. That is, the user can grasp the reuse method of the damaged vehicle and the residual value in the reuse method, and can let go of the damaged vehicle (purchase it) after being satisfied with the reuse method of the damaged vehicle. It becomes possible.
On the purchasing side, as described above, since it is easier for the user to get a sense of satisfaction, the purchase becomes easier and the number of purchases can be increased.

moreover,
The damage degree determination means calculates a domestic repair cost as the repair cost,
The residual value determination means calculates a domestic used car market price as the used car market price,
When the reuse method of the damaged vehicle is classified into the repair sales method, the reuse method classification means restores the damaged vehicle and sells it domestically based on the domestic repair cost and the domestic used car market price. It is divided into one of a repair sales method for domestic sales of used cars and a repair sales method for overseas sales of repaired damaged cars and used cars overseas.
be able to.

Further, when the reuse method classification means classifies the reuse method of the damaged vehicle into the recycling method, the resource recycling method of recycling the damaged vehicle as a resource based on the residual value; Part recycling method in which at least part of the constituent parts is recycled as parts,
be able to.

Further, when the reuse methods of the damaged vehicle are classified into the recycling methods, the reuse method classification means classifies the resource recycling method and the resource recycling method and Classify into one of the parts recycling method,
be able to.

DESCRIPTION OF SYMBOLS 1... Server, 2... User terminal, 3... Person in charge terminal, 11... CPU, 20... Drive, 31... Removable medium, 51... Damage information acquisition part, 52 ... Damage degree determination unit, 53 ... Residual value determination unit, 54 ... Reuse method determination unit, 55 ... Presentation information generation unit, 56 ... Presentation control unit, 61 ... Damaged vehicle Information acquisition unit 62 Damage location identification unit 71 Reuse method classification unit 72 WHERE unit 73 WHEN unit 81 AI model

Claims (6)

In an information processing device for classifying reuse methods of damaged vehicles managed by a user,
Damaged vehicle information acquiring means for acquiring, as damaged vehicle information, information including vehicle information about the damaged vehicle and damage information that can identify the damage;
damage degree determination means for calculating a repair cost of the damaged vehicle based on the damage information and determining the degree of damage based on the repair cost;
residual value determination means for calculating a used car market price based on the vehicle information and determining a residual value based on the used car market price and the degree of damage;
Based on the degree of damage and the residual value, the reuse method of the damaged vehicle is either a repair sales method of repairing the damaged vehicle and selling the used vehicle, or a recycling method of recycling the damaged vehicle. a reuse method classification means for classifying into
Information processing device. The damage degree determination means calculates a domestic repair cost as the repair cost,
The residual value determination means calculates a domestic used car market price as the used car market price,
When the reuse method of the damaged vehicle is classified into the repair sales method, the reuse method classification means restores the damaged vehicle and sells it domestically based on the domestic repair cost and the domestic used car market price. It is divided into one of a repair sales method for domestic sales of used cars and a repair sales method for overseas sales of repaired damaged cars and used cars overseas.
The information processing device according to claim 1 . The reuse method classification means comprises a resource recycling method for recycling the damaged vehicle as a resource based on the residual value when the reuse method of the damaged vehicle is classified into the recycling methods, and the damaged vehicle. Part recycling method in which at least part of each part is recycled as parts,
The information processing apparatus according to claim 1 or 2. When the reuse methods of the damaged vehicle are classified into the recycling methods, the reuse method classification means divides the parts constituting the damaged vehicle into units of the resource recycling method and the parts recycling for each unit. method,
The information processing apparatus according to claim 3. In the information processing method executed by the information processing device for classifying the reuse method of the damaged vehicle managed by the user,
a damaged vehicle information obtaining step of obtaining, as damaged vehicle information, information including vehicle information about the damaged vehicle and damage information that can identify the damage;
a damage degree determination step of calculating the repair cost of the damaged vehicle based on the damage information and determining the degree of damage based on the repair cost;
a residual value determination step of calculating a used car market price based on the vehicle information and determining a residual value based on the used car market price and the degree of damage;
Based on the degree of damage and the residual value, the reuse method of the damaged vehicle is either a repair sales method of repairing the damaged vehicle and selling the used vehicle, or a recycling method of recycling the damaged vehicle. a reuse method classification step of dividing into
Information processing method including. A computer that classifies the recycling method of damaged vehicles managed by the user,
a damaged vehicle information obtaining step of obtaining, as damaged vehicle information, information including vehicle information about the damaged vehicle and damage information that can identify the damage;
a damage degree determination step of calculating the repair cost of the damaged vehicle based on the damage information and determining the degree of damage based on the repair cost;
a residual value determination step of calculating a used car market price based on the vehicle information and determining a residual value based on the used car market price and the degree of damage;
Based on the degree of damage and the residual value, the reuse method of the damaged vehicle is either a repair sales method of repairing the damaged vehicle and selling the used vehicle, or a recycling method of recycling the damaged vehicle. a reuse method classification step of dividing into
A program that performs control operations, including

Images